OnTime Metra, CTA App Reviews

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Incorrect information. Set an alarm to remind me to leave 30min before train gets to station, alarm never went off. Login to look where my train is, INCORRECT INFORMATION. Told me my train was at a stop ahead of me (meaning I missed the train), and a conductor on a different train said it just was really late and that the train still hadn’t arrived to me. ALSO ADS EVERY 45 SECONDS. I’ll be on here trying to see train times and it just automatically blanks out the screen and gives me games, the small x in the corner is so difficult to click. If there was an alternative, I would use it. I hate this app.

Charged $ for wrong info. I entered Elmhurst to Lombard. Got on the train. It passes Lombard. I’m waiting by the door for the next stop, next to the Metra guy. I figured I would let him know that the Metra app has some incorrect info. He ended up charging me for going into the next zone (I had already paid to go to Lombard). I’m thinking “Sure man, I’ll take this joke as far as you wanna take it.” But he took my money, seconds before I got off to uber back home. I’m not blaming the app for that guy hating his life, which is why I still gave two stars.

Metra App Highly Recommended!. I have been using the app for over 1 full year. I can attest that it provides excellent information and is very reliable!

Decent, tracks my Metra trains.. The app does a decent job of tracking my Metra trains. It’ll show you when trains are delayed or cancelled due to mechanical problems.

Does not give live information or service alert on time. The train UP-NW 640 was delayed for 30 mins. Neither there was an alert on time not the live information showed correct location of the train. The train stops continued to progress on the app even though the train was stopped at a particular stop. Sync with live information is not correct.

Easy, convenient. I take the train more because of this app

OnTime Metra. Overall I find this app very useful in helping me with my commute. It’s right on the money. Just recommend getting the premium version.

Too many disruptive ads. I have regularly used this app as my go to for quick schedule checks. The new version has tons of pop up ads which impede my ability to quick check a schedule. It takes longer for ad to go away or be able to close it than it does to check the schedule. This development shows no understanding of how the app is actually used. I will probably stop using it and just use the Ventra app instead as a result.

Accurate and Easy. Before this app I would use Chicago metra’s website to see times and whether or not trains were delayed. IT WAS TOTALLY UNRELIABLE! Their GPS “feature” is crap and only sometimes works. I am amazed that this app is capable of being so accurate. USE THIS APP if you want to know when the train is coming. Its also free. I mean the ads can be a little annoying but they’re not too bad compared to the quality time checking you get.

Metra App. For someone who never used Metra and was confused with all the information out there, once I started using this app, it made everything so much easier to know train schedules I needed to know to get to and from work. Combined with the Ventra app for tickets, life got much easier.

Helpful!. I use it every day to track my train. It’s easy to use and accurate.

Love It!. App is extremely useful for reminding me of the Metra times; however, I just dislike that it never updates/alerts me whenever the train is running behind schedule. Hate that it doesn’t send or display alerts!!

Great Asset for the Daily User. Easy to read grid. Loads quickly. Usually accurate in real time. Ability for multiple favorites, and on different lines. Well worth the $5/year for every day riders.

Great app. I have been using this app for a number of years and I love the up to date info or latest updates. Have recommended this app to everyone I know who takes metra. CP

Crap.. I’m extremely confused why I can’t purchase train tickets on the metra app. Seems like That should of been the first thing programed on a passenger train app. I will say I appreciate it always being up to date but it’s extremely annoying have to go to the website if I want to get a ticket. Just put it all in one place. I also don’t u defat and why attendants are the stations are never there past 2 and passengers get charged extra for that. Blows my mind.

Good for schedule and that’s about it. This app keeps is a great train schedule and is awesome for looking up various train times quickly based on where you want to go. Anything else it offers is practically useless. Its train tracking and check in in real time is useless. In fact, it is extremely dishonest about train locations. For example, my train is 5 min late right now and the app says it’s already 3 stops away. A good app but far from a great one.

Works fine. Works fine- still don’t understand the need for two apps, one for schedules and one for tickets, hopefully someone can combine these.

I. I commute on the west line from Lombard to Chicago The app is useless. Very inaccurate. Sometimes it reads listen for the announcements on the train platform, well why do we need the app then? Would be nice if I could get an alert pop up every time the train is late to my station (not the destination)Instead it tells if the train is late to Chicago when what the rider needs to know is if the train is late to their stop. Whoever designed this does not commute.

Very Helpful !. App continues to be very helpful since I no longer drive an automobile to get from the city to burbs and back again.

THE WORST!!!. This is quite possibly the sh****est app I’ve ever used. I ride the “L” 4 times a day and heavily rely on the app to know when trains are arriving, even though it’s half accurate at times. I can say on a consistent basis it either A) never opens B) opens, loading sign swirls around then boots you out, or C) open, loads the wrong station, then shuts down after switching to correct station. I tried the free version of the app, kept it updated (which they rarely put out updates to fix bugs) so I then paid for the 4.99 yearly subscription when the free quit working, after doing so it’s not even opening!!! I have attempted multiple times today alone to use this crap-tastic app and can’t even get it to stay open long enough to try and load the schedule!! Save yourself the time and just go to the CTA website for train times!!

Simple app ruined by ads. People should be compensated for their work, but $5/year for a train schedule is excessive. Otherwise one is subjected to intrusive ads that cover the entire screen and play loud sounds. There is a reasonable compromise but some developers believe they should make a lot of money for an app that is on the level of a term project. All extra features are unreliable or pointless... so this is still just a train schedule displayed on your phone.

Wonderful improvement. This is so much easier to use than the old app where it was not as intuitive.

Review. Returning back to work after COVID has been scary but with time sensitive departures and consistency of travel cleanliness and cost clear communication via the overhead system and safety this is one less thing I have to worry about. Thank you

Great app!!!!. Wow this is so useful!! Thank you. Amazing seeing train times. As well seeing train duration for the ride and even updates in the train your on all in one clean experience/design

Never accurate info. The app gets updated to say a train is late but the locater says the train is where it's supposed to be. Is it not possible to show the actual stop the train is at? When a train is late it would be nice to see the train moving in the app rather than simply going by the scrolling delay message

Overall good app - very annoying game advertisements are an issue. I have been using this app for about 6 months and have generally found it reliable. I also check Metra directly to make sure I don’t miss any service alerts. Although I understand the need for free apps to advertise, the game app advertisements are very annoying - they stop my active radio/music/podcast apps and the adds are hard to click to minimize. If that is something you can live with, the functionality and ease of use of this app is good.

Love this app. I honestly haven’t made use of any of the additional features of this app at all yet, so I can’t expertly speak on them. So far, the train info that I’ve looked up has always been accurate, is more reliable than Metra’s own website, which has several times given me incorrect info on weekends, and I love the little countdown feature. Super useful!

Failed to show delay. My train was 6-10 minutes delayed according to the announcer at the station but this app failed to show that. I’m still waiting on this train and the app is telling me it’s almost arriving at the station after mine. Another app called Is Metra Late worked better for me.

Works well. Define favorite station pairs and one click to check reverse direction. Perfect. I have six pairs defined for 3 lines to downtown Chicago, with couple of stations on each line. Works perfect to check exact time, figure out if I should go to next station if earlier station is cutting too close etc.

Annoying Pop-Over Ads Ruined App. I’ve been using this app for years as a quick reference for upcoming train times when I can’t take the usual trains. One of the recent updates added a pop-over ad that completely blocks the information you need. While running for a train, trying to see how fast you need to be, the last thing I need is to contend with this pop over. A banner ad would be fine. I took a look at the Ventra app for schedules. It provides the same features of count downs and favorites. I’ll be using that now.

Good information. Appreciate the accurate information not only on scheduling, but also on related “alerts”.

Thank you for fixing the mistake. The most useful feature of this app was the countdown clock. At a previous update, this was removed. Thank you for putting it back

I Depend on It!. Started using the app last fall and I love it. My only complaint is due to frequent delays because of in-climate weather it would be nice if the schedule could be updated in real time. * Like notices tha the train is running late. I’ve had to wait outdoors on a platform in freezing weather too long for delayed trains not knowing when the train was coming. The platform announcements aren’t timely either.

Schedule not up to date. I just downloaded this app and the schedule was out of date, departure time off by 30 minutes

Pay for Premium? Ads still freeze it. This was once a fairly useful app for Metra schedules. Then the developer inserted ads, which immediately prevent the user from accessing the schedule for as long as the ad shows. There is an in-app premium subscription that purports to stop the ads. It does not. At all. The ads continue to interrupt the use of the app and occasionally freeze the app. Then the user must restart the app and wait for the next set of ads to load. Excellent example of a good app that the developer utterly ruined. The paper schedules are free and don’t have ads.

Useless unless people participate. Good really only for finding schedules, but has no realtime data unless a user is on the train you want and has checked in so that the app can update the trains time and location. For example, im waiting for my 7:11 train, the app tells me it has come and gone and is two stops past me. I can see it down the line, 12 minutes late. The app wont know until i board and check in. Also, visually theres too much useless info scrolling across in small text. It takes up space and important data on the train line you are interested in has to be shrunk as a result. The bulk of riders (at least in chicagoland) are ppl going to work. They are older and many need glasses to read. It would be nice if there was an option, separate screen, whatever, that once you check into a particular line, all the extra junk goes away. If im on the milwaukee north line, i dont need to know about construction on a separate line literally hours away on the other side of the city

Just bad. I’m surprised this is the official app for Chicago metra, it’s bogged down with terrible performance and a ton of ads. How isn’t there a free metra app with updated information? The updates given hardly ever reflect actual timeframes. This app is quintessential Chicago transit; corrupt and having money go into the pockets of executives/administration over workers, new equipment/technologies. Update: I take the train 5-7 days of the week, since I’ve posted this review my trained has honestly been delayed 50 percent of the time, and not by a couple minutes, rather 10-15. Two weeks ago our train was stuck at a red light for 30 minutes. Metra is corrupt and by using an app that has ads is a prime example

Awful App. 9/29 Still have not removed the ads. 9/25 Still have ads. I’ll just keep submitting 1 star reviews. All they say is they will submit the info to their developers. This is a horrible app...they expect you to pay not have giant ads pop up quite frequently and it is usually when you are at a critical point of checking your stop or navigating and all of a sudden ads pop up and you cannot see the app at all. You have to wait sometimes a whole minute in order to minimize the ads. Total rip off and unusable app. Don’t bother. No other transit apps make you pay to avoid ads. Ridiculous.

Switches train stop when you go to another app. I set up my train stop, went to another app, when I come back to look at the schedule, it’s shows the next stop down the line. (Along with that boarding time) This app has one job, if it can’t do it, what is the point?

Useless and slow. The first thing I noticed about this particular app and related apps is that it will not hold the transit times after you close the app even if you immediately reopen it. It takes 2 to 3 minutes to download all of the train times. This is unnecessary and frustrating. Next is the fact that it will not accommodate travels that switch lines such as purple to red. It simply says That no such connection is possible. This is unfortunate. Other programs clearly accommodate train switches. It’s unbelievable that this company would produce so many inferior products.

METRA train Chicago Il 103rd Washington Heights. I just start riding METRA trains 2 weeks now and I love the ride and the peace n quiet and I get to work and back to my car and home in 30 minutes is wonderful I should have been riding METRA years ago.

Lots of great useful features. Well designed and very useful. I especially like the dynamic tool that displays the current arrival time of a given train, taking into account current delays. This feature is practical and allows me to plan if I am picking someone up at a station or prepping dinner.

Best App!!. This app is super easy to use. 100% accurate. They’re not interested in selling you anything just getting you the info you need as quickly as possible. It’s a life saver. Great job! Highly recommend download it whether you commute every day or even just on the weekends. Smart people who take the train need this!

Best Daily Commuter Companion. Overall rating 4.5 stars - one my fave apps Benefits: 1. Alerts when there are delays / problems 2. Lists ALL stop options 3. programmable to Taylor to my line 4.Shows what stops my train is coming to 5. Reliable ETAs 6. Smart design changes my departure stations from AM to PM automatically 7. Releases me from the need of paper schedules 9. Can send links to my family when to pick me up Downfalls: 1. Takes a NY min to get use to and adjust my profile settings 2. It looks busy and thus not naturally intuitive at first BONUSES: 1. Fun game type apps to play while in transit WISHLIST: 1. Locator would present like “glympse” so you see the train in real time 2. BNSF schedule changes on June 11, hoping the app is updated by then

Easy to use. I have taken Metra rarely in my life. Sorry folks, my work has never been within 5 miles of a Metra station and it would be too long and costly to use it for work. However, I have started using Metra to go to events downtown. I found this app on the app store before a recent trip. It is easy to use, intuitive, and has useful features to remind you about your train schedule even when you are not thinking about it. I knocked one star off because I would like to buy tickets through the app. Other than through the conductor, Metra makes it hard to get tickets. The ticket app is horrible and this would be a logical app in which to buy them.

Perfect Ap for train schedule.. No more digging out the paper schedule. Instant information at your fingertips along with delay info. Perfect for what it does.

Metra. Only thing it needs a better or louder notification when you’re close to your station should you choose to turn it on.

Not accurate. I use this as a train tracker so I know when the train is on time. Of the 4 days this week it was right only once. One day it was correct. The other 3 it either showed that it had left when it hadn’t or was a full station off of its true location. I continue to use it only because there is nothing else…..

Great App. except the alarm/ notification feature doesn’t work when your phone is on silent.. Great user friendly app, except that I would have given it 5 stars if the alarm notification was functional and that it would give you the train stations as well.

Fantastic little App!. I don’t use many of the advanced features in this app, but I rely on the basics almost every day (Chicago Metra), and it has never let me down! 🤗

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My Metra. Since I only use the UP-W on weekends, it has been way better than the BN

useful. I love this app it’s very useful and easy to use

Review. App does what it says it will do Without disruptive ads Thank you for a clean efficient Software...

Northwest suburb man. Its a privledge to have a car, but taking the train downtown is efficent and live updates are helpful on the app.

On time??. Hilarious that they call this app “on time” since Metra seldom is. I also don’t get the point of this app. In my experience it never shows arrivals in real time — meaning it never shows the delays. This app is pretty pointless.

Lifesaver App. Frankly I don’t know what I would do without the On Time app...it’s accurate and awesome!

Room for improvement but helpful. Takes a lil bit of trail and error exploring to navigate the app for the relevant info. Otherwise pretty good.

Unnecessarily complicated. Too many clicks to get what the app promises to deliver. In the time it takes to load up the various options, you could look up the official schedule and add a few minutes to account for lateness.

Easy Perez. I find this app super easy to get the tango in train times I need. Thanks!

Not reliable. Do not rely on this app if you want accurate updates on train times and status on delays. You will have better chances if you stand at a station and hope a train comes by when you need one.

Bad. Needs and overhaul, keeps crashing won’t let me log in, Basically the app is good for telling you times when the trains will be there. For ex Chicago Metra pretty accurate as long as the app doesn’t crash 2,000,000 times before actually seeing a time

Great app. This is a great app. I am able to follow my son as he comes home and it gives me alerts regarding the trains.

User friendly. Super easy to use, at a glance, schedule. Lines up all of my options and even has minute countdowns til the next train.

Easy when you know how. It’s a bit nonintuitive, but, once you figure it out it’s great

Schedule almost as good as paper schedule. Schedule was easy to use, but locating trains is still easier from paper schedule.

Metra vs OnTime. Getting better train info than Metra gives on web & announcements to station on delays

Awful. Awful never updates I have been stuck at the train station with no updates just to find out they shut down the trains

Very useful. Waiting on a train.

Post timely delay updates. Metra does not always announce or update its Union Pacific W line delays in an immediate manner online. Often times it’s hard to hear announcement on platform.

Works well!. The interface could be more polished - the Select a Route view looks incomplete at first glance - but I’m picking nits. Great app.

Outstanding app. Great app for the Chicago Metra. Easy to use. It even shows delays so you can change plans on the fly.

Keeps me up to date and on time. Great app. Easy to use. Very accurate, which is important in my commute.

Railway schedules. This app is cool. I like that I can check in with the app and it follows me on my route….

Decent.. It isn’t real pretty but it works well enough

Excellent app. Great app with real time tracking and up to date schedules. Never had any issues using it.

Updates. New schedule updates do not seem to appear and it’s been a few weeks since they are in effect.

Very useful and accurate. Very useful and accurate

Wonderful apt. I use it daily. Very accurate and the on time info. Is far superior to alerts

Serious bug.. I open up this app and within a minute an ad or clickbait pops up and covers the entire screen. I have to kill the app and reopen it in order to get to the train schedules. These full screen ads are a nuisance and hinder functionality.

Quick, easy, informative. Used whenever traveling downtown to keep informed on train status; very helpful.

On Time. Very helpful and easy to use. I consult this App frequently

Great planning tool.. Read train schedules and real time updates with ease.

App needs work. Real time location of trains rarely works. If this app is supposed to be linked to satellite information it doesn’t work reliably

Only 1 issue. Great app but I had to reload the app one time

Good App. The app is good for giving you the schedule. I’m looking forward to real-time updates as they would be a welcome addition.

Great App. Works well and is accurate. Good for a quick reference when commuting to and from work

Good app for travelers. Good app. Sometimes it locks up but I just close it out and it always works.

New commuter. Makes my life so much easier

Works for me i use it for Merta. Better then anybody else so far

Great App. Love it as it keeps track of my train and allows me to notify my wife which train in on

OnTime great app. Let’s me know what’s up with trains wish it was a little up to date on the trains changing and being cancelled but I use it daily.

Do NOT trust this app. This app didn’t indicate the train I was getting on was an express train. Even though I entered the correct destination, the train did not stop there and continued way past my destination. I was even charged extra for the extra distance and for the ticket back to my correct stop. Don’t download this app.

Prompt and Efficient Information. I’m new to this app; so far, it’s been great!

Crashes all the time. Despite the updates, the app crashes every time after I input a starting point and destination.

Useless. I was sitting on a stopped Metra train for 3 hours due to a accident ahead on the tracks. Not one notice from this ap. In fact it showed my train going along as if nothing had happened. The ap has no real time data. Useless

Johns review bout Metra on time app. First off it’s “Free” second it works for all major city’s. Just a very good app I’d recommend to others traveling /commuting the US

DC Metro. I use iPhone and I love in DC. App worked great for metro for about a week and now it crashes every time I open the app and try to select WMATA. I am trying to email the tech support. I loved the app when it works. When it works it’s 5 Star. When it doesn’t, it’s 1 Star for obvious reasons.

Easy way to get Metra times. Much better than Ventra for figuring out train schedules.

Much better information.. Updates ETA much better

Wasn’t working after latest release.... But after deleting app and reloading, it works fine.