Duo Mobile App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Solid/reliable. The app does exactly what I need it to do. My company uses Duo, so it’s required - I haven’t poked around to see what kind of features are available because I’m most interested in something being quick and easy, and this certainly is!

Did not work for setting up 2FA for FB account. I got Duo to set up 2FA for Facebook (as I received an email from them saying that I’d be locked out of my account by a certain date unless I activate FA.) My FB account was the only account added. Sadly, having Duo didn’t help and I was locked out of my FB account anyway. It was not clear at all how to use the timed codes provided by Duo to access my FB—there was nowhere to paste them in FB. In the end, I was unable to utilize Duo and ended up having to switch my 2FA to SMS option. Given that Duo is the 2FA option recommended by FB, I’d expect the process to be much more straightforward.

Leave app each time. It’s frustrating that you have to leave the app each time to refresh the accept the login. Prior to the update the alert would come this is handy when your signing into multiple accounts. Having to leave the app each time you have to use it makes the app feel cheap and clunky. Unfortunately we have to use this app for multiple sign ins and having leave the app each time to refresh it is annoying

Duo Secure Login. I thought it would end up being another cumbersome addition to accessing our work network but, it is actually very seamless once it is set up. I actually like it way better than many I have to use because it not a situation where I have to receive a text and then type it in on the computer. Simply login the way you normally do and your Duo app will just ask if you want to give permission and it literally gives you two boxes like in those letters kids would write to someone they like asking if they wanted to go steady and at the bottom would be two boxes and they would say check yes or no! It pops up automatically so no need to open the app first. It is actually that easy, way more easy than working up the courage to write a love letter asking someone to be you boyfriend or girlfriend much less giving it too them and going’s crazy waiting for it to be returned with the right box checked!

So simple and easy; terrific tool!. I use DUO now regularly. We (me and another person) set it up at our company for security, and “almost ‘none’,” if any, of our employees had issues learning how to us it, and have zero issues since. Really appreciate great tools that is easy to setup, easy to teach, but hackers and other cyber criminals can’t maliciously break into.

Useful App. I first found out about the app when it was required by my company. Since then have added it for personal applications that allow two factor authorization (2FA) via an app as it is more secure than using text messages for 2FA. In all due respect (and I mean that) it seems a number of the complaints about the app are really a result of company policies requiring multiple log-ins or not allowing users to stay logged in when inactive for a period of time, requiring another log-in. That’s not the fault of the 2FA app. Not saying this app is perfect and I haven’t used other similar apps so I cannot compare. But for my purposes it has worked well.

Really Nice. Ever since I was introduced to this app by a friend of mine I’ve never had any complications with it at all! It’s the best two factor app I’ve came across. I temporarily disabled my instagram account for months almost a year… Deleted the instagram app & because of duo I’ve haven’t been able to worry about losing any information I LOVE IT SO MUCH

Easy to use and effective for folks with brains. I don’t write reviews, but I felt compelled to do so here. I work in IT and since we adopted DUO, it has proven to be effective and easy to use for the vast majority of users. The one’s that have problems are generally the ones that don’t know how to operate their devices, or they take issue with our policies because they have poor personal information security. These are exactly the people that force companies to adopt stricter security in the first place. I cannot speak to the complaints of folks who choose to use it for accounts that are not connected to a work or school environment, but if you get a new phone or lose or damage your phone, of course it locks you out of everything. That’s what it’s designed to do.

DUO REMOVES NEGATIVE REVIEWS. Don’t believe the rating, which used to be under 2 stars. This is a warning to never use Duo for anything. Not only has it done nothing for my security, it has also made my life measurably worse. I always have to bring my phone everywhere otherwise I can’t do work, and if I ever lost it or couldn’t use it I would be screwed. It also makes every single sign in 15 seconds longer, which adds up when you’re signing into things every day. AVOID THIS APP LIKE THE PLAGUE. They will probably remove this review soon, but don’t be fooled.

Simply Amazing. There is a short list of apps that I’ve never had any issues with using. Yes, I know that it doesn’t have all the bells and whistles that Chrome, GMail, or some other apps have, but that’s not what they’re going for with this product. It does what I need it to do and has never had any issues, ever…no seriously, ever. I can’t say that about many other apps.

Just fine as an end user. I don’t have to administer this thing. I DO have to use it as an employee. I can’t remember the last time I had any sort of issue using it. The push notification makes this a breeze compared to other 2-factor authentication solutions

Admin perspective. Straightforward setup, easy integration, and so far no issues replacing phones. Using strictly to secure an AD based infrastructure hosted on prem, RDP and VPN connections for users, admin creds and elevation on servers and certain cloud based dashboards. We do have a small number of non smartphone users getting auth via phone call. We do not allow users to apply duo to personal accounts, social media etc. The vast majority of bad reviews here are from end users complaining of company policy changes or being forced to use 2FA, so take that how you will.

Calin Jucan - Manager. Extremely bad experience! We’ve been trying for 2 weeks to set up the account for DoseSpot and you guys keep updating the incorrect phone numbers (mine as an Admin was connected to the doctor’s account and hers to mine). This is unacceptable. While we understand the pressure you are under to connect many offices after the cyber attack with the new software, you should also take the time to set up the accounts correctly from the beginning so we don’t have to call back numerous times. Calin Jucan - manager, Adina Family Dental Care

Works well. I’ve used the app for a while now, no issues it works great! Only thing is it seems there is always a notification about updating to newest software even if it was updated recently. Unless it has been months couldn’t that be optional? Must ppl do not update software every time a new version comes out.

Just let me opt out. I’m required to use it by the university I attend. It’s an absolute pain, half the time the notification doesn’t pop up. If you accidentally miss the notification the very second it pops up, it disappears and you have to open the app. Also if you lose your phone good luck logging into anything you need this app for. Just let me opt-out of 2 factor authentication, I’ll sign whatever it takes to do that. I’ll take the added risk, anything never touch this app ever again.

Great App! Suggestion Though. Duo is awesome. It is super user-friendly. I just have one suggestion that would be super helpful. Adding a widget that can be added to the home screen. Being able to accept a push from a widget rather than having to open and close the app saves so much time. And it would make it less frustrating to log into accounts.

Excellent and reliable. Duo is simple, it works, and it stays out of your way. It even has an Apple Watch app which is a godsend. Unfortunately, my company is being strong-armed into switching to a Microsoft solution, which, as per usual, is clunky, unpredictable, inelegant, and is basically third-rate software - and there’s no watch app either. I will continue to use Duo for as long as I can, I highly recommend it to anyone needing fast, convenient and secure authentication services.

Title blank. As a member of management involved in security oversight, it has been a great experience when our IT company recommended Duo as a solution. The mobile “push” technique is simple to use. The integration with other applications to maintain 1 MFA for all employees has been critical as well. Because it is well established it has streamlined our process when answering and proving some security questionnaires.

Awful. Duo mobile has been the source of many of my frustrations over the past year and a half. This app never works and even though it has been connected to many of my accounts, I have still gotten multiple security issues. on top of the security issues experienced I have also been locked out of my own account multiple times as a direct result of Duo Mobile. Multiple times duo has not done its job. This app is ridiculously unhelpful. I am deeply dissatisfied with this app enough to go write a review about it, that should be saying something. I wish people would stop using Duo.

Remote. My employer requires the use of this app to login remotely. I don’t know the technical inter workings of this app or how secure it is, I leave that responsibility to my employer. I have to use it to gain access when not in the office and it works every single time. It is seamless, easy and most importantly it always works

Preferred MFA tool. Personally enjoy using Duo as my MFA tool as opposed to Google or Microsoft. Interface is clean. Approving pushes work well on both phone and watch. Apple Watch app is also nice for looking up codes. Wish push would come to my Watch even when phone screen is unlocked, but that is the only real issue I have with it.

Too F’ing Annoying. Duo mobile was the killer app for the Apple Watch. One tap, boom! Then my org started using 3-digit codes. The Apple Watch app version of Duo does not launch a keypad but a sketchpad, so every login is now an arts and crafts project. This is stupid and worse and takes longer. Also, I would have just sent this to a general feedback email but that wasn’t obvious on the help/troubleshooting sites. So now I’m whining here and acting like it’s a bigger deal than it probably is just so it gets some attention. Might want to fix that, too.

Works with Apple Watch. My old school switched from duo to Microsoft and Microsoft doesn’t allow for use with Apple Watch like Duo does. I love being able to not need my phone to log into accounts and use my watch to approve a request instead. My new school uses Duo and I’m so happy to be back with how user-friendly they are. That being said, I would like to be able to choose if new devices need more security or not. Duo allows me to let them know the device is personal and on those few devices, I have not had to re-log into them which I love. But in devices that aren’t personal or shared I can say no and Duo allows for that choice. Overall great service.

Removing bad reviews. Any institution thinking of using this, I’m begging you, don’t. I had to download this for my school and work accounts, which I’m currently locked out of because I got a new phone. Aside from that issue, this app is wildly impractical as there is no way to save a trusted device, so every time you log in it adds a significant amount of time, something that has annoyed both me and clients who are now waiting longer to be served. And if your one DUO-associated device is left at home? Too bad! On top of that, this developer is clearly either removing bad reviews of adding fake ones; when I downloaded this app several months ago it was hovering just below two stars, and there has been zero change to UI, not to mention something that would bump it up to five. STAY AWAY AT ALL COSTS

DUO is amazing. What can I say? The multiple steps involved in accessing the work computer, websites and even certain apps on your desktop is sheer joy to experience. Gone are the days where everything was instantly accessible - now it’s a wonderful experience getting thru multiple layers of security, adding minutes to your not-so-busy schedule. This is what I think, feels like going to a nice retreat. Sheer joy and pure wholesome time killing fun.

Great app, some people just don’t like 2FA. Ignore people who complain about the burdens of 2FA. Those are not the problem of the app. This is a price for security and compliance. You will adjust and make sure you always have your device just like you don’t leave home without house keys. Same thing. Better than identity theft or a major data breach that gets you fired. This is the best app of the several I have used.

Easy to use, super streamlined. I’ve been using Duo for work and have previously used it at university and have had no problems. Adding new accounts is very easy and it beats carrying around a separate device for 2-factor authentications. Most of the negative reviews here are from user new to 2fa and are getting used to it, or have issues with their own organizations’ IT support. The app itself is great.

Better than LastPass auth. Out of the authentication apps I’ve had to use, this is one of the most pleasant. The push notifications work like a charm and it’s never lost all of my logins during an update (I’m looking at you, LastPass). I’d dock a star for there being no way to interface via the Okta login flow from non-JavaScript apps but that’s such a niche technical complaint that no one else will ever care. (Also, there is Okta integration at all, which is nice.)

Useless Long Term. I’ve had Duo Mobile for ages, loved it, extolled it, used it in place of other two factor authentication options. Also about me: I went years without getting a new phone. Turns out once you get one, all ten of my accounts need to be individually re-set up. Duo has a passcode - it doesn’t appear to be useful since my new device also asks me to set one up, rather than offering a log in option. Oh and there’s no support for the app’s use. Spare yourself, don’t rely on this.

Wayyyy better than expected.. First, I hardly ever write reviews. When I heard our university was adopting a dual-authentication service I imagined clicking button after button and delaying every online interaction. I have been totally satisfied - it could not be easier or quicker. When I log in on any of my devices with my (saved) credentials and click “send me a text” it comes within a second to my phone and a click the green button. Easy peasy.

Suggestion. Add “remember me” option in approval prompt on my authentication device. This option usually doesn’t work; Safari and Chrome both now have cookies and cross-tracking disabled by default and can’t be changed. On mini login windows, it also asks me for approval even though it’s on the same device I’ve told Duo to remember. Now, it’s causing issues with Canvas. When I open announcement notifications, it’s making me login to Duo on a pop up login screen even though the app itself is already authenticated.

Terrible app for such an important matter. The app is cumbersome and every time you have to to log in you have to go through a long process. The interface is not intuitive at all and you cannot download your pay stubs in any way except or course by taking screenshots I'm surprised that such a delicate and important matter is handled through such a bad app 5 starts?? How many bots did they use to reach 5 stars? Believe me you will have to go to the office any time you need any documents from the app because it's just simple impossible to get them otherwise.

Great if you have nothing time sensitive. Not a fan of forced dual authentication for every login, but unfortunately have to for my university. Initially, no problems with the system. However, recently ran into issues where it can take up to 30 minutes just to get login codes or a phone call to login. At first I thought this only occurred after business hours, but today the same problem occurred at 3pm on a Monday. So as long as you have all the time in the world you will be able to login, but if your in a rush, may the Duo gods be on your side because you will not be able to login for 20 minutes or so. At least this bug only occurs 1 out of every 3 logins now.

Just a click away. Oh man, what to write about an app I use literally every day. It’s great! I log into my laptop. This app make a little thing pop up on my phone. I click the little thing and I go about my day. If you’re looking for a button press to add to your morning routine, there are far worse buttons than Duo Mobile. Also, maybe important, we’ve had no ransomware attacks since the IT guy put this on all of our phones. So there’s that.

Everything just work :). I recently upgrade my iPhone to a newer model, I notice it has iCloud backup option so I gave it a try. It just worked. I do think 2FA in general create user frustration, but to be fair, Duo is on par with other 2FA app one may even say better?

Great MFA Product—Does not Support Vision OS. This is a great MFA product, but I am extremely disappointed that it does not support Vision OS. This pretty much makes it useless for using the Vision Pro Horizon VMWare client to connect to servers requiring MFA via Duo from a flight (unless you buy wireless access for another device). It is such an easy port, that you would think that this is something that Cisco would have done by now.

Maddeningly glitchy with WatchOS 10. The Duo Watch app used to be a massive time saver when logging into my work network: A pushed prompt would pop up almost immediately when I wanted to log in, I tapped Accept, and I’m in. One tap on my wrist for the entire 2FA process is as efficient as it can get. You can also get codes from it manually for things that don’t use push approvals, and that’s it—like a good Apple Watch app it does only a couple of things, and it does them quickly and efficiently Or rather DID, past-tense. As of watchOS 10, when I tap “Accept”, nearly all the time it launches the app and does not accept anything. There isn’t even a way to get it to ask again at that point, and the Watch app intercepts the notification on the phone, so now I have to get my phone out and manually open the Duo app to get a prompt and complete authentication. Instead of making things faster, it’s even slower, because without the prompt on the phone there’s extra steps just to get to the app. I’m guessing that the interface tweaks in watchOS 10 somehow messed up the accuracy of button tap detection, but every other app works fine, the button is huge, and no matter where I try to aim it doesn’t seem to help. More to the point, this should have been worked out before release. It’s time-wasting enough that I’m likely to uninstall the app so I can at least save time on my phone by having a notification there.

Saves My Facebook Account From Hackers. I set up this app some time ago, and just yesterday, Facebook sent me an email telling me that a request to change my password had been received and it gave me a passcode. It wasn’t me that was requesting it. Talk about a scam. Because of this app, I know that the passcode is provided by DUO and not Facebook. So, I just smiled because I knew my page was protected. BTW if you get one of these emails, don’t click on anything, just delete it. It’s tempting to click on that “if it isn’t you requesting the change, click here.” But, don’t do it. It could be the hacker trap. So, it’s worth the peace of mind to have this app helping to secure my account. Thanks

Did not screw me over like google authentication. When I replaced my phone I lost all my accounts that used google authentication, did not happen to Duo tho so that’s a win in my book. It also has never glitches out on me and the push notifications sometimes have a little trouble coming through but it’s usually my own fault. I would def use duo again

Security Feature. This is the perfect tracker for people working from home or anywhere really. We use this to verify information and to check login times to make sure they are actually working and logged in. Its also a great security tool to verify logging into the corporate network. This is a great tool for everyone to be on time and stay safe.

Two factor authentication? More like too fun authentication!. Whenever I try to log on to anything using my university ID, I’m first rerouted to DuoMobile on my phone. “My phone?”, I think. “I love that!” So it’s always great to have the opportunity to drop whatever academic task I’m doing and just, like, *lose myself* on a subreddit directed to tricking goats. In addition, I really enjoy that feeling I get knowing that I’m secure from Chinese and Russian government agents so that I can confidently offer up my data to *American* companies. What’s that I’m feeling? Not just safety, but *patriotism*. Frankly, two-factor authentication isn’t enough. Whenever I try to teach, I want to have to open my phone, open my laptop, turn on my Google glasses, run back to my office computer, call my wife to use her computer, and then beg my son to drop his iPad for long enough to verify me. Bring on six-factor authentication!!!

Amazing. You ever need to quickly find something in your email? Worry not!!! Duo Security is here to protect and ensure it takes 2 to 3 times as long to do any easy task! It’s very safe and works consistently and I genuinely love having to have my phone around me at all times to do anything at all!

Good, easy to use, compatible with most products, but hard to transfer. Generally good, easy to use, compatible with most sites and protocols, but they really lose points when you change phones and need to transfer the permissions to your new phone. This might sound minor, but it takes away a lot of the convenience when you have to do separate re-registration processes in every single site Duo was connected to when you change phones (& you need to have both phones when you do it)

Duo mobile works. While the other 3 dual authentication apps on my phone work sometimes, DUO is the only one who has yet to let me down more than a few dozen times since passwords became an insecure means of data protection. Definitely beats email or sms verification. I miss the days where it was just a matter of finding the guy with the key to the filing cabinet you needed to get into. That was me… the keeper of keys. That role kept me employed for years but now big tech comes along and starts automating the jobs of hard working Americans just trying to provide for their families. It’s a shame what this generation has done to this country…

RIDICULOUS!!!! Let me log on to my email!!!. If I could give zero stars I would! I need to log on to my university email account, and this app keeps saying my password is wrong for the duo security part. I was looking at my email last night so I don’t have the wrong password for that. But the duo app on my phone says it’s the out of date version, yet there is no opportunity to download the more recent version on the App Store. The app itself is doing nothing to aide me in logging on to my email on my computer. A complete waste of my time that might cost me a grade if this isn’t resolved in the App Store ASAP!!!

Will not let me login to my account. I did everything correctly like the website instructions say but when I open the app it doesn’t even give me the option to login to my account it was password protected and I tried everything and can’t get back in honestly deplorable service lost social media accounts along with many other accounts if you ever get a new phone or lose your old one you will lose access to all your apps that were duo 2fa protected

Fantastic when it works. Duo’s interface is easily navigable and using it is straightforward. Only takes a couple presses of a button to unlock anything. However, there have been multiple instances where Duo’s website/server times out no matter how many times I refresh. So what’s intended to protect me from hackers ends up locking me out! This is very frustrating as I use Duo to access my school’s dashboard and submit assignments. Not sure what the solution would be but it’s incredibly annoying

Helpful and Patient. Monica, Thank you for being patient with me and my phone issues. Thank you for taking the time to make sure I was set up on Duo. It’s a little intimidating going back to school at 50 and it being my first day. You made this part of my day a lot easier for me. Thank you so much 🤗

iOS notification auto dialogue box too small. I bet this is not under your control (I am an iOS dev myself, I know how iOS can be) but sometime ago the notification banner to accept with requests shrank, and is now harder to tap. I don’t mean the banner itself, but the “Accept/Decline” dialogue that appears when you pull down on the auth notification banner

Duo won’t work if you ignore daylight savings time.. Yes some people function better without allowing the phone to change the time because of daylight savings time. We become more productive go to bed on time and come to work early because we don’t follow societies time standards. So why is duo forcing my time to be the server time? I get the notification to approve the push and then I get a pop up that my time is wrong and won’t let me authenticate. You already know my phone can authenticate otherwise I would have not gotten the pop up. I can still use the passcode. So why am I not allowed to press “accept” on the push notification? This is ridiculous to say the least. Stop forcing the correct time on the app when we know it can work without the correct time as that is server tracked.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

It works. It’s reliable and does the job

Not a fan of the new update. The new update has swapped around the location of the accept and decline buttons meaning that when you’re on autopilot and are used to the old app, you hit decline when you meant to hit accept. :/ Not the end of the world, but a pretty big oversight from the designers.

No customer service. This company is really disgusting and I do not recommend going with them as your security authentication. They refused to help me gain access to my accounts and said I need to contact my third party companies which were uncontactable. Do not go with them.

Not great. Constantly booted out, receive notifications when I’m sitting in front my pc using my pc saying I’m about to logged out. This is being used for dealerlogic (cox automotive) who also have a horrible service.

What a waste of time. What an absolute waste of time having to use this every time I want to log into uni. How good it’s stopping all of the people who want to hack my uni account! How valuable.

Good security. UQ has taken steps by using DUO and I feel safer. Unlike QUT where my account was hacked after someone retrieved my information off LinkedIn and were given access freely.

Backup and Restore Process is Hot Garbage. A shocking system relying on iCloud backups. Try as I might I just don’t get the prompts that I am supposed to be getting according to the outdated and convoluted DUO support guides. Terrible, needs to be completely reworked into something usable as opposed to this unfriendly and nonfunctional time wasting package of frustration. 👎🏻

Watch integration broken. As of 4.0 the “approve” button on the Watch app works maybe 1 in 10 times. This app used to be rock solid. Looks like cosmetics have become more important than functionality now.

Poor user interface. App is unusable in real world scenarios. Only a small number of known applications are listed. When adding a 3rd Party app not listed it’s not possible to change the name, they all say THIRD-PARTY and it’s then impossible to know which one is which (my account ID is the same at each as well). Every other 2FA Authenticator our there lets you change the name of each entry. Why not this one?!

Malfunctioned. It locked me out my uni account so then I missed my online exam, absolutely ridiculous the notifications weren’t coming up then I used other options and put in the provided password and then it disabled my account after two tries with no warning.

A proprietary solution looking for a solved problem. This is a proprietary solution for a problem already solved with standard two factor authentication protocols that are built into modern operating systems and work seamlessly. On iPhone, the standard two factor or multifactor authentication methods integrate securely with keychain ensuring you get the highest level of security. This also ensures your privacy as the operating system does not collect any identifiable data when authenticating. DUO solves the same problem, but without seamless integration and without any privacy. By using an incompatible protocol DUO also ensures you can’t migrate away from this usability nightmare.

Best Authenticator. Supports Apple Watch love it so bad

Works like a charm. My workplace made me get this. But it really is great and I’m using it for personal MFA now too! The Apple Watch integration is brilliant. So quick and easy. Thanks!

Cannot Read Password. My telephone created a long recovery password in this application. I think it is for logging into Facebook. The reason for this application is unclear, except that Facebook and Google want to identify us, and take away our privacy one interruption at a time. Facebook made me join this application, by disabling my ads accounts. What is so ridiculous is that I couldn’t copy the password, because it was partially invisible. When I continued to the next page, I was notified that the application doesn’t keep your password. Make sure you remember it. Well, how can I remember it? I can’t even see it! Altogether a disappointing experience. Interruptive, slow, unclear, unfriendly.

I like it. It is very slow and useless. Always give me a fun.

sometimes bit frustrating if the phone is not nearby to me.. sometimes frustrating if the phone nearby to me.

Brilliant app and a brilliant service. Brilliant app working alongside the Duo Security service. Brilliant use of the iWatch as well. This is the only app I found that was a must have for the watch.

Too complicated. Signing up with the program is a hassle within itself, not to mention the complications with the poor interface design. But hey, at least it supports dark mode…

Security. Nice 2 factor security

You changed the buttons around - WHY?. For the past few years I’ve happily using this app without complaint. The latest version updates the UI - whatever. But crucially it has swapped the position of the approve / deny buttons. This is unforgivable- change them back!

Duo MFA. Duo is a great program for enabling a workforce and individuals to strengthen their protection against credential compromise and theft

Judy. Excellent app, works well. Keeps our system’s safe!

Please add quick search. Painful when plenty accounts. Duo lack of search is the biggest issue Would have 5 stars with a search. So simple yet not there. Pleeeaaasseeee

Works with Apple Watch. This is an excellent App. I leave it open in the background on my iphone x and have duo in my dock on my apple watch s3 and generate codes without having to pickup my phone, which is great. I wouldn't use another 2FA app.

works well. works well would like an ipad compatible version (landscape mode) latest update is a bit ugly, I've lost my icon as well, just the white wire frame icon. it's unclear on the website or in the app, but does duo mobile backup to iCloud? what happened if I delete it accidentally, or need to restore, are all my OTP service tokens restored or lost forever, requiring recovery keys for all the services in use?

No search, can’t upload own icons,. No search !!! If you have dozens of accounts to manage like I do it’s hard to quickly find the one your looking for you. You’ll be scrolling forever. Can’t upload custom icons !!! The default list of icons is very limited, which would be fine if you could upload your own icons. But you can’t! This would make the app a lot easier to use as a visual icon is quicker to recognise than text. The good things are: +Codes are hidden until you tap on them +Dark mode supported +Attractive, minimalist design However, search for accounts is needed. Custom icons are needed. Better multi-device sync/support is needed. Duo Restore needs to be improved. Show us our codes are backed up so we can have peace of mind if our phone is broken/stolen we won’t be locked out of hundreds of accounts.

Search function and upload icon. I have a lot of accounts (20+) and it would be much easier for me if there is a search bar :( It would also be nice if there an option to upload website icon for the accounts too.

The most terrible app as I had!. If you change your device or if you delete this app from your cell phone, or if you delete the other linked apps to this app, then it is impossible to restore your access to your previous DUO account and after that you will lose your access to those apps that you linked to DUO, never ever install this disgusting app to your phone, and I promise you if you use this app you feel regret very soon. The owners of this application should feel shame because of these reviews and this rate.

No release notes?. Since I’ve started using this because my employer wanted to use it for 2FA, about 2 years ago, the release notes have always been the same, vague “behind-the-scenes improvements blah blah” paragraph - even for the latest 4.8.0 version. The least that a security-related application could do is inform its users of what has changed and what was fixed, instead of being completely opaque.

A great system. User friendly and great for work and security.

It works …. I am a student at the University of Queensland. I have to use this app. It works. Have a great day.

Excellent. Slick and works pretty much everywhere and with everything. 👍

Pathetic effort. No custom icons and awful reviews from hundred of people... How can anyone trust a company that can't even make a basic app with their security? Cisco, who are your developers...? Either fire them because they are inept or get out of their way and allow them do their job properly.

No account found. Hi. I am getting a notification on my Apple Watch that there are no account found when using the app. It asks me to use my iPhone. Can this please be fixed

downvote. piece of sxht

It just works!. It does what it says on the tin

Safety, it gives us the safety with our personal information.. We can have a safe online study environment on any computer while we use DUO mobile login. Thank you for the safety feature.

Hi. Hi

Does this app even work?. It’s been installed for months and I’ve never been able to use it..

Two digits are enough. Rather than four digits, two digits are enough

Very polished 2FA. Duo provides a very polished 2FA solution. The iOS app is simple and functional although the Watch push integration is currently broken with the latest release.

Security. Peace of mind having the extra layer of security

Reconnect Automatically keeps getting disabled. Every 1-3 days my “Reconnect Automatically” setting gets disabled and I have to re-enable it and re-enter my password. I have usage data enabled, please fix!

Great so far still working it out. What can I use with it can I join my iTunes account? Facebook? Can’t think of anything else what just wondering what else u can the only think so far is Snapchat

Duo constantly forces me to sign in for uni. The DUO MFA system with Deakin refuses to allow mobile and iPad users to select “remember for 7 days option”. Responds with “cookies must be enabled” I checked settings, discussed with uni IT, cookies are enabled automatically on the browser I am using. Further, it forces me to sign in several times in one day, interrupting uni study. DUO is horrendous with zero thought involved for people who don’t use computers to study.

Find alternate app. I remember the pain last time I upgraded phones and lost access to all my saved logins in Duo. Having just upgraded my phone again I am in the same situation, the recovery password is never recognised even if you reset it on the original device per their instructions. My account is now ‘locked by duo’. I will be adding all my logins to an alternate app and not wasting my time with duo again.

How much. Cost

Efficient and easy to use. Great app and has always worked effectively for me.

Push notifications don’t work. Not having functional push notifications kills this app, I’ve never had a problem with Okta.

Allow to take action from Notification. It would be great if the app allows to take yes or no action from notification itself. Opening an application and authenticating with device security options is really annoying and disruptive. I understand it provides more security but I’m sure must be way to get around it. For example, Okta allows it.

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Great hands-on tutorial!!. Great hands-on tutorial!!

Cannot save for 7 days on MacBook. How much longer is this app not going to let us save for 7 days on safari macbook? It cannot be that hard to fix. Just shows a lack of caring from the developers.

Goes no where. This app is useless how can it expect me to have an activation code suddenly when I’ve used it for years and never had a problem?! It just erased everything and gives me not options other than a QR code and an activation code? Bro I am activated! The Eff?!

Simple. Elegant.. Passwordless access is easy and seamless with this app.

Another thought. Just another contribution of thought on how dumb this app is. It is completely useless. The fact that I need to log into my account using FACE ID on my phone and STILL NEED DUO authentication which I NEVER GOT THE NOTIFICATION FOR. What is this? A way to make the student life even harder than it already is?

Unnecessary for students. Very unnecessary for me to do a double guarantee every week just to login my student account. If there is no wifi connected to my ipad I can’t login to my student account on the phone and I can’t move duo mobile onto my phone.

More downtime and service interruptions. Downtime and the prompt is being defective frequently in a shorter duration. I hope the company address this, because there is a business impact to it and if this is not curbed we all will be moving to google or Microsoft authenticators.

Terrible. What are they going to do, steal my homework? I bet all the 5 stars are bots

You guys rock!. I never knew authenticating could be so awesome!!!

Effective and easy. Straight forward, easy to use

Duo great, but. It's a bit of a pain that authorization does not always come through unless you open the app. I typically warn people of this as they should be expecting the auth anyway. Otherwise, I like duo a lot and I'm glad we deployed it.

Great app. Push always works

Duo mobile. This app is incredible!! I use it frequently and am especially impressed by the speed with which it operates. Access to my library account is virtually instantaneous. Arthur

Duo on apple watch not working anymore. I can't accept connection anymore on my apple watch since the latest update. Please fix ASAP

Thank you. Thanks

Piece of a garbage. A garbage app that I need to install for a garbage school!!!

Rien a redire. Obligé d’utiliser cette app pour le travail, sécurisant mon compte pro. Très facile d’utilisation, très rapide et aucun problème d’installation. Bravo l’équipe.

Garbage. This is the worst authorization app

works.. works.

Unreliable. The interface is horrible. Just one code takes up half the screen. Keeps asking about account backup. Worst thing is that the code often fails to refresh wasting my time trying to authenticate. Garbage.

Watch app stopped accepting pushes. Duo used to be great but the watch app doesn’t accept pushes any more. I have updated everything, still doesn’t work. Web site is no help

Does what it’s supposed to do!. Could give you a little longer to verify (if you have to unlock your phone it can be a scramble). But worst case is you have to go through it again. It works!

4.2/5 ⭐️?????? How?. How did this piece of garbage get a 4.2 rating? Claims to protect our information by forcing students to download a useless app and secretly track (steal) our information. Nice and thank you. All of the negative reviews by the whiny students showed this is a piece of garbage.

Longer log in. Have log in last for 24hrs

Why would my school ever do this. Why is this a thing I’ve been going to Uni for 3 years and logging in to my accounts has been easy and I’ve never heard of a security issue. Now I have to open an app on my phone when I want to sign into my university account on a computer. Why??? Why is this a thing???

Great security platform. Easiest and most secure security application currently available.

Duo. As far as authenticator apps go, Duo is pretty cool

Trash app. Why does the security of a school account even matters? Who would steal it? For what purposes? Hack into my account and do my assignments?

Brutal.. How on earth this is a 4.8. I don’t get it… no way these are factual reviews… It’s the worst authenticating app a human being can use.. and somehow… it’s forced upon students.. and even worse.. probably fake reviews giving it a 4.8 ratings… I do not know a single person who likes it…

Apple, remove this app from the App Store.. Fake 5 star reviews has to be against some policies right?

Have to assume 4.8 rating is shill or user ignorance. This app, product, and company (now Cisco) shouldn’t even exist. It’s sole capability is ability to sell to or bribe totally clueless and incompetent University IT departments. It’s a proprietary obfuscated sign-up layer on top of standard HOTP, which is what those Universities should have used in the first place. As it stands, search online for the many tutorials allowing bypass of Duo proprietary sign-up process and then go back to using your own standard HOTP facilities. In other words, you do not need to (and should not) download and run this app.

Do not download this app!!. This is such a silly application. Nothing but an inconvenience and complete waste of time. It’s the worst two-factor authentication app I’ve ever come across. Avoid at all costs!

Terrible. Please stop making me have to sign in EVERY SINGLE TIME.

Useless to UofT students. Why they assume every student has equal constant access to multiple devices at any given time is above me. And after all that, we still get an email saying our data has appeared in a 3rd party data leak. Maybe look internally before burdening students!

Horrible. Garbage app forced on me by a garbage school, I can’t log in it doesn’t work

Not user friendly at all. I have to authenticate every time on my computer even when I choose the “keep logged in for 7 days” option. They might as well remove that check mark because it doesn’t work. I can’t log into any school accounts on my phone because the authentication app is on my phone and for some reason after I authenticate it still doesn’t register and gets stuck on the loading screen.

Pointless app. Forced to download an app by a university, I wonder who designed it

Very awesome. Secures my info . Top notch

Trash. Trash app.

Trash App. You can clearly see that all the 5 star reviews are fake. This app is used to harvest your activity to be sold. Cisco owns Duo Mobile & Blackrock, Statestreet, & Vangaurd own Cisco. Schools are getting paid to force students to use this App.

Works Robustly. It works nicely with my university account. I accidentally deleted the app, but after reinstalling everything was still there thankfully!

Privacy. Idk why universities are so eager to force students to have their data controlled and monopolized by a trash company

not 5 star. i tried to give this app 3 stars and 5 starts popped up - what’s with that? i didn’t even want to review this app but it made me. it works ok but that sort of manipulation deserves zero stars - but it’s not fair to slap the coders for a PR team that deserves to be fired.

Worst app ever. Worst app EVER, I spent 40 minutes transferring my account to a new phone! I hope you go bankrupt!

Generally Quite Poor. This app has made me late for meetings and otherwise generally adds about 15 minutes to my sign in process at work most mornings

Garbage. I hate this app so much! Thanks God it is my last term using it

Garbage. All those 5 star reviews are fake

Lost. Can’t access accounts linked with Duo after old phone became unworkable.

They sell ur email. Getting spam scam emails after I signed up for this app

Great app. Fast and easy to use

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Use it correctly. This is not meant to magically give you access to VPN. This is meant as a tool in the process. If you don’t understand how to use it, either read the directions provided by your company or call your help desk.

Keeps me up to date. The extra step on verifying the identity is annoying but it’s the world we live in and Duo makes it as easy as possible. The app consistently works to make it seamless.

The functionality. I love the fact that this is functional between all of my devices, and it’s user-friendly. Thank you so much for your diligence in creating such a wonderful element of learning.

So far it works.. Haven’t had any issues— even though it seems inconvenient to have extra steps to log in.

Just one small change. I love this app. I started using it for work and now I use it for almost everything. It’s easy and I feel better knowing that have 2FA, strong passwords and a secure password keeper on my accounts. The one small thing that would be better if I had to suggest something is switching the order of labels of third-party apps. So instead of: Third-Party Ecobee It would be: Ecobee Third-Party Would also be nice to be able to change colors on third-party apps so I can associate a color with an app/program. Thanks for listening! I really like Duo!

Duo recovery. I’ve deleted my duo app in my OS device to protect my identity being accessed logging in different pcs. Thanks to IT gentlemen I talked with resolving my issue was quick and secure. Thanks to the duo app, there’s an extra security that I can rely on safely browsing the internet while multitasking.

Good app i guess but 2fa for school is stupid. Duo mobile took me here when they asked if I was enjoying the app. Not really an app to enjoy. Just a tool. I think 2fa to login to my school stuff is not the best option but duo mobile is good

Rethinking about this. At first, I thought that for authentication it could be a good idea. With time I’ve changed my mind. The system really doesn’t make much sense to me. Most of our logins happen from our phones and the app is also on our phones. I think Berklee can spend their money on something else… If a student looses their device or happens to not have battery charge, this makes it harder for off campus students submitting assignments on time.

Easy to use. This app is easy to use and I’ve never experienced an issue with its performance. We tend to forget that things are great when they work as intended.

Dependable. I have been using the duo app for three years and work remotely. I was skeptical and the ability of the app to stay continuously dependable. I have not experienced any issues.

Easy to learn and easy to use!. I found a learning curve on this app to be very quick and every time I used it, it actually really worked well. I was doing my classes on my MacBook, and using this app on my iPhone.

Great to Login. I like Duo but I hate that it’s tied to the phone and not your phone number when I switched and got a new phone I had many issues reconnecting and had to wait on my employer to get it fixed. That was annoying but other than that it’s great.

No option to update phone number. I changed my number but Duo has no option to change the number associated with an account. I tried deleting and re-downloading the application but it did not fix the issue.

Sometimes Hangs Up. Duo is mostly solid. It works very fast and mostly reliably. Sometimes it hangs up and it’s not always obvious that Duo is preventing a login. That can be frustrating but it doesn’t happen often.

Excellent service to use. The app on the phone works very well for security needs related to medical care, such as prescribing information, or even for non-medical uses, such as accessing email securely.

Great application, easy to use and i can even leverage my apple watch.. I use duo mobile every day. It is simple, easy to use and I can even leverage my apple watch to access my vpn. I strongly recommend any organization to consider using duo mobile.

Most awesome. I have used a product only once, but it has been awesome. The best program ever written on the planet. This is so awesome that I don’t think I’ll need to use anything else again. Simple awesomeness.

Always works. Better than other 2 factor. Literally never had a problem with it and our Campus has been using it since 2019.

Fraud. I secured my business Instagram account login with Duo, and now the security codes aren’t working. Since duo was the only authentication option, I lost access to my established account and the “support” rudely hangs up on me without any help. What is the point of your non working security codes if you don’t provide a basic feature of login? You literally blocked access to my 2 years project and hard work, as I have to start it from the beginning. Fraud!

It works. Had to use it for my school and then for the company I worked after I graduated to access certain applications. Never fails

Very user friendly. Had to use this app to access a new system my university put in place for student to use to access our coursework and I was very pleased with the setting up process and authentication accuracy.

DuoMobile is reliable. I only really use this app to log into MyASU on my computer, but it consistently gives me passcodes and prompts to have two-factor authentication. With this app I’m confident I can always sign in and view my degree progress, grades, and financial aid. I love it.

Easy security. I’ve used a lot of security solutions in the past. DUO has been the least invasive and fastest security solution I’ve used, and I would recommend it to anyone who needs a quality multi factor authentication solution.

Good. Works better on phone when you can authenticate just from lock screen. I wish that function was available in ipad too.

college passwords. This app has saved me from trying to remember my password for my login for college. I have an auto fill on my computer, it sends me a push notification on my phone, and I log right in! 10/10

Breaking Grounds. Since COVID 19 we needed this and you came through even until now. Events changed the course of the way we work and do business. Glad you guys were able to come through. Like a shinning light that brightens the day👏🤩✅

Switched Our Work 2FA - DUO is Great!. We moved from a competing app over the Duo and couldn’t be happier!! Extremely simple and seamless experience that is supported on a ton of apps, platforms, and during Windows login. Great choice for your business!

Works as intended. Prompts notifications asap when asking for a prompt from multiple devices I work with. All good, never had issues

‘I Enjoy Duo!’. Duo works well and is often more convenient than othet playforms for authentication however, I think rating this app makes no sense. It is not my choice to choose another app nor platform. If you want to know does it work well I say yes

Doesn’t bother me. Most two-step verifications are obnoxious, cumbersome, and faulty. Never had a problem with Duo. It’s fast, easy, and almost completely out of the way for the work I need to do.

Closing Window after timeout. The app will not let you close out of the window if you don’t make a selection within a certain time frame. It won’t let you do anything. You have to completely shut down and restart the computer to bring up a new prompt.

LOCKED OUT. I’m Locked out this app is an L. No way to sign in. I’m signed in on my iPhone with my correct iCloud account. I use it for 2FA for twitch and now I’m locked out. They do business with a certain tech company so that may be why this is so shotty. No option to login. Okay. No recognition of original device and iCloud email. Fail. F.

Gotta use it. Force on us by our overlords but as long ad it works, i don’t have any complaints. 9 months in and its doing its thing. You’re also able the approve logins via your Apple Watch which is a plus.

Amazing app.. Works best when you use it on a daily basis. My suggestion. Get a notepad and write down the difficult words. The attempt to answer using the information on the notepad when you get stuck. Works wonders

Don’t , I repeat don’t ever use it.. If you wanna locked out , the. Go ahead and use this app. I used it for Facebook and It locked me out leaving my facebook account un-responsive. I am using facebook since 2008, and now thanks to this Duo app , it got my fb account locked . Even Facebook is jot helping me out. Seems Facebook and Duo are in some kind of illegal business, as Facebook is not letting me access my personal data nay more. Dont , I repeat dont ver use this app.

It seems to always work. I have no experience with other similar systems, but this one has from the beginning, which is five or 10 years to always work

What a nightmare!!!. This thing pops up every time you want it log in any subsystem. It demands several clicks to do a simple job when one should suffice. It does not remember credential Sometimes wants an id sometimes a full email for no apparent reason. Worst of all after sucking attention and time multiple times a everyday does not get out of the way after completing the task. The only thing worst than this are admins who imposes it.

Visible password. Not sure about what the app brings to the table. Towards the end of setting up for an Instagram account it asked for a new password and resented same. The input box displayed the password! All other password input boxes I’ve seen flash the tapped letter then cover it up with a dot. Seems inappropriate for a security app to behave this way. BTW adding security measures through more services is inherently less secure. Notwithstanding the security provided it sets up another Avenue for hackers to penetrate.

Does What It Says. What can I say? It does exactly what it says. Works 99% of the time. The only time it doesn’t “work” is when I just don’t get a push notification, but when I open the app, it functions correctly. That’s very rare though.

Convenient and Safe. Convenient to use, just press a button, and I will always know when my account is being logged on to

So easy to use. My favorite feature is being able to authenticate directly from the push notification without opening the app

Much better than the other authenticator app I had used.. I have previous experience with another authenticator app that were not so good but so far Duo Mobile is much easier to setup, such a relief because the other left me discouraged.

Quick and handy. I love using duo -because it always works quickly. I can grab/confirm security from my phone or my I watch - I encounter zero problems and trust it works.

Easy. I like app - it pops up when I expect it to and seems very reliable - except it keeps giving me a pop-up message about needing an update and yet there is not update available. I took off one star for that.

DUO 🥰. This program has saved my career. Children don’t understand the problems they can cause if they have access to my work computer. Frustrating for them and no worries for me.

Impossible. Awful. I tried to change the stars but no way. I cannot access anything on this site. No one to turn to to walk me through it. It is so secure even I can’t access anything. Nor will it allow me to do a new long in. 😖😩🤮are there human beings out there? Not on my watch so far.

The proper way to expend the thorax. The first time you were able and I didn’t have a chance I just wanted you know I love and I love and I hope you’re having fun and I’m so proud to have a great time and I’m glad that you’re having a great day I hope

Easy To Use. The short lessons make it easy to follow and learn. Also, the reminders Duo sends helps me not miss lessons. And having the lessons be in story style and being delivered both verbally and in writing is making the learning easy.

Inconvenience at the worst possible times. It’s just kind of shocking that schools would rely on this app as a way to authenticate your login. If at any point in time, there is a glitch in the system or a bug and you can’t get, good luck getting help from anyone on the weekends. Don’t understand why schools continue to make an app like the mandatory, i couldn’t imagine businesses and organizations implementing this app for their employees

Best path to work from home. I have enjoyed being able to use the feature to securely log into my work computer whenever I’m having to work from home