Zain KW App Reviews

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I love it. It’s an easy to use app. Everything is self explanatory, especially the navigation through the app

Very bad update. In the past i could find my numbers easily to pay all bills together as sort group all of my numbers but after the update I can’t find the numbers only the main number shown. Would you please fix this issue?

Good service. Thank you zain

Bad assistance. I am trying to connect to chat and I get disconnected with service center My e sim are not working and I’m out of Kuwait lousy service

Roaming. Wish it was longer but gd service

Network problem. Net work is very slow.

Can anyone explain why !!!. The speed was staring to be so slow when I was still have more 13 GB and was getting worse , so I was forced to buy more to gain back the usual speed 👎🏼

Bad experience always. Always facing problem and no one from there side solve the problem and we pay for nothing even if there are technical issues bad bad bad

Limited. The limit for internet so bad , you give 100 gb and you limited 2 gb per one day :) thanks for 2 gb

Password issues !!!. It keeps telling me that the password is incorrect, the same exact password I use on the browser

Call History. The older app had call history where you can go in and see who you called and who called you throughout the months. This newest app does not have this and that is a loss. So basically this app is geared towards payment and the benefit of Zain rather than at least helping customers track their calls or the calls of their under-aged children

IT KEEPS CRASHING. Can’t do anything , it keeps crashing. I tried activating some the services they have and it keeps crashing.

Slow internet in Chicago USA. I paid a lot of money over 10 weeks for roaming in USA but most of the time it didn’t work and when it worked it was slow T-Mobile was not as good as AT&T.

!. Since I updated the application, why did they not put the call log in the same blackish as before

Again Zain just mess up everything. The new update destroyed what was a decent app. Too buggy and basically useless.

Very bad update. Usually I manage all my numbers from the app, with new update I can't check my other number under my name. Such a big disappointment.

You messed up Zain. The new update is driving me crazy, I can’t login with my fingerprint any more . I have called your call center, they answered that it’s my phone problem .... come on!!

App error. App does not load after version 5.2.10 update. Request fails with error

Reliable 5G service in Egaila. I was using another service but kept getting service losses once or twice a week and had to reboot router frequently. Signed up for Zain and haven’t had to reboot yet and my Speedtest down was well over 600Mbps and 90 up.

Need to fix. Notifications not stay after save for later

1.3T = 1300Gb fly in 3 hours omg this isn’t fair. I call customer service they said no it’s ur usage please could anyone tell me is it possible to use 1300gb in 3 hours?

Wonderful thing. Thanks to Zain for opening a wonderful world for us.

Download not working. The download of the app does not work unfortunately. I have deleted the app more than couple of times and erased it from my icloud and restarted my iphone and still it does not work. Need your support! Thanks AW

Playstation Store cards out of stock?. Please restock the Playstation Network cards. This app is my only way to buy these cards from the internet.

Can't reload my number. Tried to reload my data and my plan is gone. App is useless to reload or add a plan.

Thank you. Zain is excellent they help me while traveling to turkey and cairo

High price. Zain has a good network coverage but high price offers comparing with the 2 other companies. Ooredoo has the best offers ever in the world literally. Any way thank you Zain for your service.

Fire your app development team please?. Piece of absolute horrendous trash. Extremely buggy, and some services don’t even fall through from how crappy the servers are. Pretty ironic given that this company is a telecommunications giant 😂🤦🏻‍♂️

Very good. I like the plans and the prices

.. Great service abroad

It’s so easy. Thanks

Bad customer service. Didn’t help on Netflix payment

Do it online, it’s easier.. Waste of an app as it only makes things more difficult. Save yourself the hassle and do it on a computer

Disappointing. For +4 years i’ve been using this application to monitor my monthly usage and pay my bills. And for the same amount of years I’ve been experiencing issues with the application and its functions.. Frequent error messages, invalid contract number, not logging in, not remembering the password (even after saving on Apple Keychain), face ID not working, non responsive adding service features, and similar issues.. You would think the problems get solved after each update with bug fixes, but they don’t. I started using the website for any transactions. Don’t waste your time downloading the application. Very disappointing for a telecom service as well managed as Zain!

AK Altamimi. I called 107 to talk to customer service then I used the chat same thing. The app is not really helpful I wouldn't recommend zain to anybody.

FRUSTRATING TO RECHARGE. so i runout of internet them when i open the apps it just shows (HELLO!) and (Already a zain customer?) usually it shows your name and number. it happens every fu€|{!ng time i can’t update my internet subs.

Application problem. Its not working on my phone!

Can't pay anymore. Since last week the pay now option is not showing. I can't pay for anything using the app.

Very useful app. I love the design and the experience 🙌

Kuwait- مبارك الكبير. خوووووش app كل شئ بحمد الله عندي شغال Ican access my all numbers I can pay Thanks zain

Call detail history. Get the call history back please, the new update dosent have it

Thanks. Good service

Super mobile company!. I like everything!

Weird. They let me to pay money for something I didn’t even know and ask about it

So expensive and tricky. They do promotions so tricky no details however most of their promotions are too good to be true and eventually not true :)

the best network. thank you

Excellent service. Thank you for your efforts and excellent service

Congratulations on this great progress. Easy, simple and fast

Worst Internet Provider in Kuwait. For all of you willing to get internet providers avoid this company it is the worst company in kuwait.

Kuwait. سهل الاستخدام افضل من الخدمة الهاتفية Easy and simple to use

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الكويت. زين شغلكم زين

Not working. App does not work

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Worst operator ever. I’m in Kuwait and i got one wifi from this company. I asked for public ip and it’s been two weeks they didn’t give me anything and every time I call they say wait . If I could i give them 0 star really not good .

Music service. I was charged 500 fils for music service RBT-600009-500. What is this. Is it a song I download it or received it or what. I can’t remember it . Is it music service or miss you service

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Good. Thank you 😊

Bad. Very bad

Ms. Thanks

Very slow app. Slow

No iPad Horizontal Support!. An iPad app that doesn’t support horizontal view? 🧐

Fix ur app. Bad app. Can't even let me sign up.

Can't Login 👎🏽. With The New Update The App Is Totally Destroyed! TOTALLY‼️ Can't Login. Please Do Find A Solution.

good. chc

Fezeh farhani. Alhabib

Thank. Thanks

Faten. Thanks

keifan. good

Thanks. Thanks

Bensalem80. Woow

Good. Thanks

Abdulrhman. Thx

Hi. Good morning

Zain app. Great easy app to use

Bad service. Service not good

Glitchy. Super glitchy app

Not working. Too bad Not good

Okay. Excellent

Bad service. Unclear rules and frud ur customer inshallah I’ll transfeer to another company soon

Poor. Poor service

Bad app. Very very bad application, most of the time is not working, really I am bored

Review bill. 1 Jan 2019 to 31 Jan 2019

Hi. Very good

The update. I really hate the update! It’s not as easy as the old one! Bring the old one back please!!

Good. Satisfied

Great. Wonderful

Good. Good

App crush. The app crashes when I go to offers.

Worst service in kuwait. 👎

Worst app ever. Worst app ever

Zain. Hi dear This app is not working 🙄

Complicated. Completed

👍🏾. Great job

Abdulwahab Aldrees. Service Five Star

Khaled. Too slow

Bad experience. Crazy app

Great. Amazing

Hamad sabri. Ty

Bad update. Very bad updat

Mr Mazen. The best company and wonderful services

Roaming. Roaming is the worst ever

Zero. Zero

Bad update. Bad update 👎🏼 worst than snapchats update 🙃

App very bad. Very bad app No knowledge we can’t know all my details

Terrible UI/UX decisions. With every update the applications user experience deteriorates, it’s crazy.

Pure crap now. This was a great app now they have completely complicated and destroyed the process. Ughhh come on Zain whyyyyyyyy????