NFL App Reviews

Trillion dollar company. Overall the app is alright but it has alot of problems. Im only going to get into the streaming one. Having the access to live games on your phone is great and super convenient although when most of the time there is a glitch with the video (freezing, not loading, delay of upwards of 2 minutes, crashing of the app, etc) its frustrating when companies with half the amount of money at its disposal has better experiences than a company worth more than most people will ever see in their lifetime. Just fix the app hire good developers and make football great to watch on the phone. Side note making it so you can stream the game to a computer or desktop would be ideal not everyone has cable anymore and wants to watch games on a tv type setup. Ive been using the app for 3-4 years and the problems still seem to be there after all this time

App is Terrible. Not sure why they even have “bug fix” updates. Once again I spend $100 for an annual plan. App takes forever to load, if it even loads at all. So many issues with this app. Tried signing in with tv provider and it says there’s none available. Let alone the fact that I spend $100 on a plan and still don’t have access to every game. No matter what, in the end I’ll still have to end up paying for prime, peacock, and apparently every other streaming service if I want to watch the game. Why even pay for this subscription if I get more games on regular television? Anyway, app is laggy no matter what you use. No it’s not an old phone, I have an iPhone 14 Pro Max. But either way it shouldn’t be laggy on any device. Takes at LEAST 5 mins to load the games on the screen and who know if it even will load. I’ve tried to use the app on my phone, Xbox, and even a Roku. Again what’s the point in spending money on it when you have to use more subscriptions, and what’s the point in updates when you still can’t even load in. You have a multi billion dollar organization and can’t even have a good app. Absolutely ridiculous…

Hard to use the app when you can’t push a bottom and have it do what it’s supposed to. I go to game pass click on last season to watch the games only to find out it’s not loading and still on the same screen while your video takes forever to load so I can have people I don’t care about talk about their opinions I didn’t ask for or click on to begin watching in the first place. Focus more on stream lining the functional capabilities of the app before you fill it with things we didn’t ask for. Also read what the app used to feature compared to what it does now and it just seems like you don’t know what the people that pay for the service really want you get rid of individual player performances captured on tape and being able to look up video reals on individual players to give us more over produced football takes from people that flip flop on their positions or talk about things that probably don’t matter to people that know the game of football.

Not Happy!. I am confused as to why the latest update to the NFL mobile app has take away my ability to watch NFL network without login has been taken away. I have Verizon as my mobile provider and I believe that should give me access to local and prime time NFL games as well as Playoffs games and NFL network. There is no option in the other account to select verizon as my mobile provider. The options listed are only for TV providers. Please notify me if their is a way to connect to my verizon mobile account. I remember doing this two years ago and having it be fairly simple and I don’t believe I had to do that again before the start of the 2017 season. Please help me with this because I don’t understand why this has happened. Also why has the ability to view games from past seasons been removed this seems to be highly unnecessary. Please go back to the format the app was in for the last few seasons it was much better. Also recently noticed after other people pointed it out that favorited team games don’t show up at the top please change this back to the way it was. I also think the the presentation on the app looked better last year

Not a good app. First off, games on the NFL app are a hit & miss. A lot of them you aren’t able to see and the ones you can are usually blurry. Supposedly there was an update to fix these issues but haven’t seen any progress. Since I subscribed to it I expected to see all/any game I wanted but that’s not the case. There is only a small number games you are eligible to watch. My second complaint: I bought a phone and all my apps were transferred to my new phone. With the new phone I was never able to log in because it stated there was “no account under my email” which is absurd because I was using it just fine on my old phone. I tried multiple times and wasn’t getting anywhere with it but let it be known I was getting charged every month. How is that possible?? Supposedly there is no email associated with the NFL app but they were withdrawing every month and sending me a charge to my email address??! Makes no sense. Truly dissatisfied with this app and if you want to save yourself the headache please use a live stream or an entire different app. Very dissatisfied.

Zero star app and poor customer service. I purchased NFL plus premium. I have an Apple IPhone 14 and cannot sign into the app. I have tried to reinstall. I just get a grayed out bar and can’t even attempt to sign in. On my tv the the app takes forever to load and then pauses frequently once you actually get it on. It’s a frustrating waste of time. Do the developers ever use this? Or do they ever read these recent reviews? I have tried to go through the customer service and got a chat bot. I explained my situation in detail. What I got as a reply was a survey that asked how they did. That wasn’t helpful because they hadn’t done anything to help me resolve the problems. I answered the survey with how poorly they did hoping that a representative would contact me, but received nothing again. I just want this fixed and can’t get any real help. Zero stars. The most ridiculous app that I have ever had. I think it’s time to get some money back me and the customers who are having the same issues that I’m having. Not what we signed up for. Help!

If you’re thinking about GamePass, save your money.. This app is glitchy, slow, and inconsistent. I (try to) use it on my phone, iPad and TV. It works poorly on all of them. My biggest complaint is with GamePass. I want to watch my team and I live “out of market” so I wait for the game to end to watch the replay. First, I have to log in every time. Why does every other app on my TV have the ability to remember who I am except this one? Then, I am shown a graphic with the final score, which I have intentionally avoided for the last three hours while the game was in progress. When I can finally get the replay to load, it is glitchy, and often requires two or three restarts. Today, for the first time, I see I can’t get the full game replay until 2-4 hours after the game. This is new, and not an improvement. I take some comfort knowing I’m not the only one. This week I heard 3 separate journalists ripping the app as they have difficulty watching the all-22 footage. This is the last year the NFL gets my money. This thing is worthless to me and I wish I could get the rest of the season refunded.

Too Glitchy. When I went in to write a review for this app I was shocked to see it has a near 5 star approval rating. I just knew so many were experiencing the same issues which would cause the rating of this app to be no higher than 3 stars. I should state I’ve had this app for years and use it DAILY. But the glitches that come with this app have only grown over time. I give this app 2 stars because of the quality of the information provided. But daily I have articles that won’t load. The app completely crashes and I need to re-open. I prefer my iPhone to have a dark reading background with white text. But articles will still have black lettering making it unreadable with this format. And just to throw it in, a 30 second ad for a 1 minute long video clip I want to watch. I’ll continue to use this app. But I find a much more pleasurable experience using the ESPN app. It’s just I ONLY care about the NFL. I only caution future users to be prepared to be frustrated on a daily basis.

If I could leave negative stars I would. I’m not sure what genius thought changing the app would fix the issues the last UI had, but they’ve only made the issues worse. For such a profitable and large organization, this App and its associated App for TVs is absolute trash. Typically, I can deal with a buggy app or terribly designed UI, but the issue I’ve run into today makes me think yall should fire your entire dev team. I subscribed on my phone to NFL+Premium for the ability to watch NFL Redzone, and signed into the app on my TV only to discover it wants me to subscribe AGAIN. I’ve logged out and logged back in, I’ve attempted to restore purchase several times, I even attempted to reach out to someone to get it fixed(no point because you can’t get past the chat bot to actually speak to someone). So, frustratingly I started just watching on my phone, only to be kicked off multiple times and asked to subscribe again! It takes 3 or 4 attempts of Restore Purchase for it to come back on…but will do it again 15 minutes later. This product is such trash you have guaranteed I will ONLY pirate NFL content from here on out…it’s so sad that I can get a better product from those places than the actual NFL.

The worst app and customer service experience I’ve ever had. Last year, week 8, suddenly the app stopped working. Every single game had an error message that the video wouldn’t load. I tried on a web browser and it just wouldn’t load videos. I tried multiple interfaces and computers and all nothing. Email customer service and they send a generic reply about clearing cache, which obviously isn’t the answer. I sent a constant barrage of emails and video showing the problem over the course of 3 weeks with no meaningful solutions, or even acknowledgement that they had screwed up. I gave up for two weeks, came back and suddenly all games worked fine again. Then, when the package i purchased was for all regular season games, my subscription was canceled by them on December 31. I missed half the season while paying for all of it. They sent silly emails in response to serious questions and generally acted like they didn’t care I was getting screwed. This was by far the worst experience I have ever had with any company.

Completely trash app!. This application is a complete joke. I live where I can’t get good antenna reception and all I want to do is watch the local games. I had to pay for NFL+ which is a complete rip off. It doesn’t work more than half the time. The scores have a “Stats” section which you think would give you players’ stat, but no, it only gives team stats which no one cares about and there are no in game players stats like a box score. From a multi-billion dollar organization this application is a complete joke and a complete rip off! I can’t believe that I paid money for it after having years worth of issues with the app before this. I do like the condensed game replays, but I have to watch them because so often I can’t get the game on my roku with the horse crap NFL app. Had to uninstall and reinstall to get a game that I know for sure should be on the app and says it can’t connect to this game. It pulls up on another device though. So frustrating! What a joke. Update: I have now signed into NFL+ which is a complete rip off about 5 times and it still shows a padlock as if it had not signed in. Restarted the tablet and still does not work. I am trying to uninstall and reinstall. So frustrated with this piece of junk!

TERRIBLE. ABSOLUTELY TERRIBLE APP AND EXPERIENCE. Please do not waste your time with NFL+. I signed up for premiere account to access NFL Red Zone and the technology was horrendous. It was incredibly difficult to try and get the app/website to load to the correct screens and ultimately I was never even able to stream it for even one minute. I tried to troubleshoot and go to the website chat to speak with an agent but the system only allows to “submit a request” via the chat box so no one even got back to me in a timely matter. NFL+ absolutely STINKS. Laughable how easy it is to sign-up and give payment information but then impossible to actually use the product. Also hilarious how difficult it was to cancel (you need to cancel by going to the website aka you cannot do it through the app & it needs to be done PRIOR/SEPARATELY from deleting your account). This means you better cancel the payment before deleting your account otherwise you will continue to be charged. Incredibly disappointed but shouldn’t expect anything less from a business that runs such a monopoly. Please don’t waste your time.

Coach’s film. For the most part the app is awesome. I really like to re-watch certain games and it’s great to be able to watch the condensed game. But I really like to watch the all-22 film of my favorite teams on Tuesday’s. I have a football background, and i am sure most that use this feature were either a player or a coach at one time. So in comparison to hudl, or the various film softwares i have used over the years this one is by far the worst. You can only rewind or fast forward in increments of 10 seconds, whereas most platforms let you rewind second by second. So when i want to rewatch each receivers route (or see where the guard misstepped, or see why the safety got out of position, etc) i can only do that in 10 second increments (where most plays are not 10 full seconds) so it turns into a lot wasted time. It seems like an easy fix. Realistically, most fans do not watch the coach’s film, because there is no sound and it is not the view we are used to on TV. I would assume the vast majority of people using this feature are players and coach’s, so i think catering to that audience for this one area of the app could really improve things.

A terrible app. The only positive thing I can say about this app is that watching games is reliable - the quality is decent and doesn’t drop out and holds up even for big games where I’m sure lots of people are streaming. Lots of negative things though. The app can become unresponsive after a while and refuse to acknowledge button presses. The controls in-video are too small and hard to hit. The app burns through battery life more than any other app on my phone. The app refuses to run in portrait mode on my iPad, even when just looking at stats and no video is playing. There is no back button when viewing stats and this can get you into a spot where you can’t go back even with gestures - only killing the app lets you get back to the app home screen. What’s also frustrating is that the NFL is one of the most profitable businesses and they haven’t been able to get this right since NFL+ was launched. Please make fixing bugs a priority.

DO NOT BUY. Does not work. Awful “customer service” that is basically a chatbot that eventually tells you it will submit a ticket. Weeks later, no one has contacted me. App experience itself is an endlessly frustrating loop of opening the app, seeing you’re signed in, hitting “Watch game” and being taken to a “Purchase a plan” page. “Sign in with your NFL account” achieves nothing — when you get back to the games and hit “watch” again, you get sent back to the “purchase” page. Hitting “Restore in-app purchase” just brings up a pop-up that says “No purchase to restore,” even though I paid $80 for it and can see that because I am signed in. Deleting and downloading the app again, which is the chatbot’s go-to advice, DOES NOT WORK, no matter how many times you go through the process. It seems in trying to lock out hackers and others who would steal the service, the developers have created security that locks out paying subscribers. No matter how desperate you are to watch NFL games, THIS IS NOT THE SOLUTION. It’s a waste of $80. Don’t buy it.

Unfortunate. I downloaded this app thinking I’d be able to watch my local games(saints because I’m stationed in Mississippi with the Air-force) and hopefully my favorite team (patriots because New England is where I’m from) play live. I was wrong. You can pretty much only watch your local game live, cannot cast device to my tv(black screens when app sees it being casted), the rest of the games are listen only or reply. The replay feature At least is nice. NFL this is my advice to you. Cable is dying. Slowly and surely. Us young people don’t watch that commercial littered garbage. You should create your own Netflix style app, where you can pay a subscription for the football season to WATCH any and all games live(oh wait you have one, this one!!!!!) please for the love of god move everything under one roof. I guarantee people would pay $40 plus for the season. I WOULD. Or even like $15 a month for the months football is on! Football is the spirit of America, we shouldn’t have to subscribe to CBS, ESPN, Fox, MSNBC and wherever else to watch football. Cut the middle men out, make your fans happy.

This app is horrible. And every year it gets worse. I finally canceled my subscription this year, I’m simply tired of the frustration. Today I launched the app and it crashes when I switch to games. It fails in a different and more spectacular way all of the time. It’s also horrible at the one thing it’s supposed to do - play video. Update: Finally gave it another shot in ‘23 and the service and app is far superior to anything it’s been in the past but unfortunately still a one-star rating. I’m in the fourth quarter of a game and the controls have become virtually unresponsive - literally almost a minute to respond to a button press. Also, playback controls in general are horrible - no fast forward and can only jump back or forwards 30 seconds at a time, and usually very unresponsive. ALSO, it doesn’t remember where you were in a game, so enjoy pressing the barely-responsive 30 second jump button literally 120 times to jump forward each hour if you have to restart your game. It’s inconceivable any business has a video app this awful at video playback.

“Upgrade” is a disappointment. We’ve had Gamepass since it came out and I have had the NFL app for years and years. The execution of Gamepass within the App has gotten worst from last year (which I did not think was possible). In fact, the NFL app has gotten progressively worse since it came out. How is that possible? If I could give this no stars, I would. Here are my complaints for iPhone app: - Navigation to older games is not intuitive and not easy to do. - Favorite team does not appear at the top when navigating to older games - Audio does not play in the background and cuts out when phone display goes off but not all the time - when audio cuts out a black screen appears at the bottom of the app where the audio should be and nothing to do about it. You have to exit the app and get back (then have to do the rigamarole of finding the game again) - once you get back to the game it definitely does not go to where you left off and it is almost impossible to get back to where you were and scrubbing function is awful for the audio. Impossible to know where you were and impossible to get back even if you do know. - the app crashes with Gamepass audio. - if you navigate to read articles within NFL while listening to the audio which you should be able to do and you accidentally click on a video it’ll either crash or start the video. And because of the above navigation and scrubbing problems this is incredibly frustrating. At least ask me if that’s what I want to do!

Bad App, Zero star rating. **Update** this app got worse! -3 stars now. I keep the app because I hope a logical person will take over and make it useful. However, I can’t even get into the app now, a screen pops up that reads, open settings, and that’s it. No other options, I change settings and still can’t enter the app. I’m curious to see how bad this app can continue to get. This is what you get when you have a monopoly. A slow app with more advertisements than any other app I’ve ever experienced. Example: wanted to watch a 20 yard touchdown run highlight, the app played a 30 second commercial first. The commercial was crystal clear but the highlight was out of focus so I tried to watch it again but the 30 second commercial started back up, no thanks. I also attempted on multiple occasions to watch nfl game pass through this app, it never works. It won’t allow me to watch the games I want. Then when I select any game just to check if it will play it states I’m not authorized to watch live-streams, even if the game ended days ago. Lots of issues, they need better quality control.

Ok….. It works fine streaming at work but if I’m at home trying to stream/airdrop it to my samsung TV it wont work. I have frontier fiber with over a gig of internet up and down. I resetted my entire TV and started from scratch and it still doesn’t work. Also NFL+ apparently doesn’t have the app available for download as a TV app so I can’t log into nfl+ directly on the TV and also had trouble signing in through the internet on my TV. This isn’t user error it’s gotta be the app I have plenty of bandwidth to stream and just get the spinning wheel of death when I try to send a game from my phone to the TV. The only thing that seems to work from the app to my TV is NFL redzone other than that I can’t airdrop a normal game to my TV. I’m currently streaming monday night football from my phone to the TV through spectrumTV and it works perfect sooo…. Idk what the deal is but the subscription every month to not be able to airdrop to my TV is frustrating.

Title: Be Cautious: Ongoing Billing Issues with NFL App. Where do I even begin? I’m writing this review in the hope of receiving help with an issue that’s been ongoing for over a year and to warn others to keep a close eye on their bank accounts, especially if you’ve canceled your NFL service before the end of the free seven-day trial. I strongly advise against using your Apple account if you plan to subscribe to the NFL app. Despite canceling my account last year on August 23rd, 2023, as confirmed by Apple’s bank statements, I’ve continued to be charged. What’s more frustrating is that I can’t even access the account because the email associated with it remains unknown, and customer service has been non-existent. There is no support via email, and trying to get help over the phone has been futile. If I could give negative stars, I would—this issue has consumed so much of my time, and the NFL provides no customer service. If you’re considering the NFL app, be very careful, and double-check your cancellations to avoid the headache I’ve been dealing with.

Shame on the NFL. International NFL GamePass switched over to DAZN this year and it’s a total disaster. Only writing a review for the NFL app because there’s nobody at DAZN or NFL GamePass to get ahold of. Some issues with DAZN: Video quality was garbage. Couldn’t even make out the plays. Restarted and checked all internet in the house and it’s definitely DAZN When you click on a game it automatically defaults to showing highlights. I’m glad it’s just preseason but I don’t want to be spoiled! You have to be on silence and quick scroll down to change to full game replay or game in 40. You used to be asked these questions up front. Speaking of full game replay, they didn’t remove the commercials and breaks, which is annoying I clicked on game in 40 and got highlights and game in 40 when I clicked on highlights Tried watching a game after it started (from the beginning) but it wasn’t an option and had to scroll back from the live feed which spoiled the score. This feature is on the website so until the app offers this I won’t be using. There is no download game feature to watch off line anymore. So disappointed in the NFL. They took something in NFL GamePass that wasn’t broken and broke it. Hopefully this is just preseason for the switch to DAZN too. Will happily and joyously update my rating if things improve (and honestly just back to previous standard). Please fix your mistake NFL!!!

Fair Review. I was so excited to see that Redzone was available by itself on NFL+. After years of watching it via Sling or Fubo, I was tired of paying $50 for one program every Sunday (I don’t watch much television outside this). We’re in week 3 of the NFL season and I’m still experiencing issues via tablet, phone and tv. The tablet and tv version of the app are stating that I don’t have an nfl+ subscription even though I paid for it before the season began. Last week it was the phone stating that I wasn’t subscribed and this week the same on the tv and tablet. How can I be watching it on my phone signed it but it isn’t recognized anywhere else when I’m logged in. Halp I will say customer service got back quickly about clearing cache and logging out. But now I’ve done that on the other two and it’s still not working. So, it’s a larger issue. And email customer service only is disappointing for a company of the NFLs caliber. A chat agent should be able to answer simple questions and move it to tier two teams.

This app is terrible. I have been using this god forsaken app for about a year, and there are bugs that they have yet to fix and I am very unsatisfied. I subscribed to NFL Plus premium, and am supposed to have access to all of the content, however 50% of the time i try to watch a game on it, it will tell me I need to subscribe. It will repeatedly tell me to do this over and over and over, whilst im missing the only game I wanted to watch (the only reason i have the app). Its telling me I dont have access to something that I have paid for and absolutely should have access to. No matter how many times I unsubscribe and re-subscribe the issue still pops up at seemingly the most inconvenient times. I have contacted customer support and went through all of the channels and this issue still persists.I have also joined during their deal (nfl plus premium 7.99 a month for 6 months) and had this problem come up again, and when I resubscribed it took away the deal and I was back to the regular price. This issue happens to me almost every sunday, and its a coin toss as to whether or not it will happen each sunday. I dont recommend this app until they fix this issue.

Deceptive service and buggy performance. This app and service is trash. When I downloaded the app and selected a streaming service to watch football, I anticipated paying some fees. But only AFTER I paid $65+ in subscription costs did the app then tell me it requires a cable subscription to connect to in order to watch NFL+! I tried everything but anytime I tried accessing my newly bought subscription, it wouldn’t let me go any further until I selected my cable provider. News flash; I bought the app and streaming because I don’t have a cable TV subscription or account. But even the basic usage is not satisfying. Every Sunday (no exaggeration), there were at least 3-4 games that simply wouldn’t play at all on video. It would just say “there’s something wrong with the video”. And of course it was usually the prime time or most important games of the day. Even now during playoffs I’m getting the same error message. And no it’s not a problem on my end, my service is full bars and my wifi is working just fine. You’re better off watching the text updates on live games on yahoo or google or something.

Customer needs to be right!. If I pay 100 dollars for a subscription. I should be able to watch whatever i want! When I want!!!! Biggest problem with this for me is (screen mirroring) who does NFL think they are!??? If I want mirror this app. To my television! I should be able to do that! And you not dictate who can watch what and when! Multiple times I’ve missed games or had to watch on my phone! Because you won’t allow me to mirror the game from my phone to television! This is huge! Deal! A lot people are unhappy! I encourage everyone to boycott NFL app. Because they clearly take our money and run!!! It’s ignorant & disgusting behavior! If I pay you that kind of money usually my grass gets cut or oil changed and never do those people make you feel bad! We’re tired! Of being strong armed! By a huge corporation who clearly don’t care! Fans should be able to access this content with ease!!!!! From anywhere and mirror to a speaker, computer, laptop, tv. It’s my choice as the customer! Who are you? To decide how I watch my game? Remember we support you! No support means no franchise! People have the power! And we can take that anytime we choose! All it takes is a mass protest. So again allow me to mirror the game to whatever i choose.

Inconvenient and confusing. I have had NFL Mobile for a few years now and have always enjoyed the layout and format of the app; however, the newest version/change is very inconvenient and confusing. Although all of the information is there about your “favorite team”, it requires lots of scrolling and searching to simply find the news stories. The older version was more colorful and organized which made it more enjoyable. Before, if I had read a news story, there would be a check saying I had read it which was very useful. I also can no longer select multiple favorite teams to get updates. I used to have three teams favorited, but thats not possible any more. Lastly, I found a glitch. Two days ago, (Monday) I finally received the final scoring and game score updates on the Ravens preseason game which was Thursday night. It took 4 days for my phone to receive the game notifications. The current version is functional and works, but the old version was much better in my opinion, I don’t find the app as enjoyable anymore.

Terrible game coverage. I am an Eagles fan and the only game every week that I care about is the Eagles game. I paid for the regular subscription and then upgraded to the premium version. Aside from only being able to watch the games that they let me watch on my phone, the last two weeks in a row I have been blocked from being able to watch the Eagles game live. What am I paying for then? Seriously, a streaming app that has the NFL’s permission to rebroadcast their games live, and I have to wait until the game is over to watch it. What kind of bunk setup is that?! I don’t care if the ads during the game are local to where I live or not, I want to watch my team play live! And while I’m on the subject of watching my team play live, why does it matter if I have a cable tv provider or not to watch the game on my tv? I use a roku stick. Why? Because three or four streaming services is waaaaaay cheaper than paying for cable. Get your act together NFL+. This is unacceptable the way you currently have it. And don’t tell me you can’t afford to stream every team to every subscriber live regardless of where they live either. You’re streaming. It cannot possibly be that difficult to give fans the ability to watch their team every week without blackouts.

GamePass. At this point in the streaming video market, I cannot give a worse review for this app and the GamePass service. I want to watch my team out of market and every week it is a new frustration. Last week, my teams game would not play on AppleTV, but every other game did, so I figured out a workaround to AirPlay from my phone (would play on my phone but not the AppleTV). This week, AirPlay doesn’t work from the app, will play on phone but refuses to play in AirPlay mode. I can confirm that AirPlay works from every other video app on my phone, but with NFL, I am left to only watching on my phone. Every week, the video scrubber is difficult to use, making it hard to skip through breaks without scrubbing way ahead in the game. Why can’t they just make it work like literally any other video player? The hide scores feature also does very little to hide scores throughout the app, so good luck not spoiling your games. All in all, this would be OK if it were 5 years ago, but at this point, this app and service are garbage in the market and not worth the subscription price. NFL, c’mon man!

Verizon mobile customers don’t get nfl network?. I second some of the comments below. In addition to being a Verizon mobile customer I’m also a Gamepass subscriber and NFL REDZONE add on in app subscriber. Up until this last Thursday September 20th I was able to watch NFL Network via my WiFi Network. I just selected the NFL Network option and the broadcast came on. Then after Thursday’s update I continually get the “select TV Provider” option. First of all if I had NFL network on cable why would I watch it on my phone?!? Secondly as a Verizon customer I was under the impression I could watch the NFL Network without a tv provider. Furthermore why would this be an option up until sept 20th but now NOT an option. If written and received the trope Nfl App help advice: clear browser, sign in sign out, reinstall app etc. please feel free to reach out to me and/or update the app so this can be remedied...just to watch a little NFL news guys...not that big of a deal. Happy to write a review of Gamepass functionality on this app also. Subpar not fitting of what I paid for. No player search. No game search. Not close to the full online functionality (which is ok). Watching Redzone on the app is mediocre, usually takes 5-10 restarts to get the Redzone functionality to kick in. Other than that great job! Keep up the good work!

Consistently functions poorly. Very frustrated with this App’s inability to function. It freezes, fails to load, takes a very long time to load, and doesn’t always stick to the settings (e.g. sometimes shows scores despite being set to not show them). First time I’ve ever rated an app this low and the first time I’ve written a review to complain about an app. Hoping more 1 stars will prompt improvements, particularly for those who pay for services associated with it (i.e. $99 for gamepass) and actually expect them to work. If I had a different option, I’d take it. UPDATE: New year and nothing’s changed other than “NFL +” and the ever present “Fumble! Looks like there was a problem with the video.” message. No rating change. UPDATE 2: The 2023 season has gone much more smoothly from an app performance perspective. Have not had any issues outside of those you occasionally see with any app. One suggestion…provide the option to continue a game replay from where you left off. IF the replay freezes, I have to skim 30s at a time to return to my place which typically ends up being towards the end of the 3 hrs. Super annoying. Increased rating to 3 stars, for now.

There is not a less user friendly app on the market. I signed up for NFL+ premium because it was the cheapest way to watch red zone this season. I’m sitting here missing the games because, although it was easy to sign up for the account, everything else about the app is horrendous. It took 45 minutes of troubleshooting on my computer to actually log in to my account and then I couldn’t stream on my computer. I gave up and tried my phone, couldn’t log in at all. I gave up and tried an Xbox. I could log in and stream but without sound. I tried to troubleshoot the sound and the stream stopped working. What an absolute joke. The NFL is a greed fueled organization that doesn’t care about the consumer experience at all. Please go pirate the games like everyone else and don’t waste your time with this, or stop watching the NFL altogether. Whatever you choose, just let this stand as a warning this was a super frustrating way to spend my Sunday morning at the start of the season.

Every new update makes the app worse. I’ll start by saying that in principle I really like this app, its a convenient way to check scores and I really enjoy a lot of the articles published. That being said though I can’t help but feel like every new update, which unfortunately are forced upon you because the app won’t open unless you use the most recent version, makes the app more annoying to use and that has become especially apparent recently. The insistence on shoving NFL+ down your throat, the video player automatically starting up whenever you open any article which is extremely annoying to mute or close because of how unresponsive and laggy it is and making loads of useful tools like in game player stats or league wide stats either completely unavailable or simplified to the point of absurdity makes the user experience extremely frustrating especially when compared to the website. I hope this trend can be reversed in the future because as of now I really don’t see the point in even using the app anymore.

What did y’all do???. So I had NFL+ last year and had no problems. Could watch all the games anytime and was able to log in on my phone or tv. No problems and absolutely loved it. Went to subscribe for this year and was able to watch the hall of fame game during the free trial but then nothing… keeps telling me to subscribe which I already have because you took my money. I log back in and nothing changes. I still have to subscribe??? I’M ALREADY SUBSCRIBED!!! Contacted consumer support and did everything the bot told me to do - got an email with the same suggestions - did it again - no change. Emailed them back and I’ve gotten nothing in return. Still doesn’t work - phone, tv, tablet, computer - nothing. And no more response. I know with the start of the season, there was probably a lot of traffic for the app, but if it’s not fixed by the time renewal happens, I’ll cancel. I’m not paying for something I can’t use. Which is a shame because my family loves this app and as a nurse I can’t always who works nights, I can’t always watch the games - so please fix this.

Sign-in problems for 3 years. I paid for a year + Premium and didn’t have a problem until 3 years ago. Since then the signup process has failed, despite paying for a full year in advance. One year I signed up through Roku by mistake but finally got it to work when I got a real person on the phone. It was obvious that my problem was common; he was already working on it before I was finished explaining. Whatever he did worked. Another year I solved the problem by subscribing twice, and paying twice. This year I made a point of subscribing for the year through the nfl. I still can’t watch replay games and my wife and I have tried everything. (We have been sophisticated computer users since the late ‘70s for me and ’80s for her. Both of us have run computer departments.) There is no phone number that we could find and the nfl help system failed miserably. Our solution this year was to sign up for a new monthly account in her name, which gives us a month to find a solution. It’s cheaper than two yearly subscriptions, but so far we’ve made no progress on getting my paid yearly account to work. Beware!

Game pass is garbage. Game Pass on your television is awful. Awful. I have had nearly every game ruined this past season. Why? The app is such garbage it will constantly fast forward to the end of the game. If you try to fast forward 30 seconds it jumps to the end of the game. It crashes all the time and you go back to the beginning - or to the end. I have paid for Game Pass since it came out - why is a great question for my therapist - and it has been garbage since day one. This year however has been so beyond infuriating it is impossible to find the right words- find whatever word you can that describes what makes you want to smash your expensive tv with a hammer and give up football for the rest of your life. If you’re unsure whether you should pay, for the love of the lord, don’t. Please do not give these greedy incompetents another dime. Watch the highlights for free. It’s all you are going to wind up with anyway. May the makers of NFL game pass be forced to watch the same game played by the Cleveland browns and Jacksonville in a bottom level of Dante’s inferno. This game will begin with 3 minutes of commercials, freeze, then jump to the end of the game as Blake Bortles shakes hands with Case Keenum - and repeat for eternity.

Worst app in sports. You would think the NFL itself would want to make it easy to watch their games. Instead, they have put forth the worst, most frustrating and pathetically incompetent app in sports. I wanted to watch the Vikings game in London. My tv provider (DIRECTV Stream) doesn’t carry NFL network. I have the app but you can’t watch this game (not broadcast anywhere else but on this app) without an NFL+ subscription. I begrudgingly sign up for the monthly. But, I can’t access on the app on my smart TV because it says “connect to your account to watch”. I am connected to the account and try signing out and back in, reloading the app, etc. Same problem. So, I try the website on my computer. You can’t watch on the website, only the app. I try the app on my tablet, but it tells me “my tv provider doesn’t support” (which is infuriating because that is why I paid for the NFL+!). I end up watching through the Vikings app on my iPhone. Absolutely livid. The NFL should ban itself from broadcasting television until it gets a clue how to broadcast television through multiple media. Right now it has none. Monopolies almost always correlate to crappy service. Case in point.

The app is absolute crap.. I cannot believe that I paid more than one hundred dollars to be able to listen to my Broncos play live. Since I now live in Ohio, I was very excited to be able to at least catch the game while working in the yard, or even while watching my second-favorite team, the Bengals. The app won’t load at least 75% of the time I open it. Or, it will open, think with the swirling circle of death, and freeze there. When I am able to get the game pass to load, after multiple times trying, the simulcast is choppy, with varying volume and bad mixing with crowd noise, and then, 100% of the time, it cuts out and won’t come back- unless I close the app, then open it multiple times, to try to get it to load. How a multi-billion company can make such a piece of crap that only frustrates fans is beyond me. My advice- don’t get it. Find a radio app that lets you listen to the game on an affiliated station in your home state. Using this BTW on an IPhone 12 Pro Max with 5G. Streaming is a joke but only with this app- everything else on my phone for streaming works well. Junk.

App integrity is terrible. This is one of the only ways to legally stream nfl games online without piracy, and from my experience using this app, it needs a major overhaul. The payment plan for NFL + constantly fails and doesn’t recognize when you purchase a plan anymore, so now you cannot watch your favorite team live except for on the Redzone, where you have to watch every other team and your team instead just your preferred team. The app seems to enter a soft locked state when trying to watch a game live with NFL + because after the purchase of a plan, and trying to watch the game on a live stream, it will not take you to the game like it should, and instead locks you out of seeing the game and back to the login screen where you have to enter all your information again, and this cycle will repeat indefinitely, which is infuriating because this is a very common occurrence. This issue has persisted for about the last 5 weeks of the NFL season, and it has only become more infuriating. I will remove my review after the nfl takes a much more serious and thorough examination at the app, and fixes its many flaws and issues, so that the app can provide what it says on the App Store, the best quality viewing experience for your personal nfl team.

Frustrating. All I want is to be able to check scores and keep track of play-by-play for the teams I am interested in. Often I find myself ditching the app and just going to ESPN’s website because I get better results. I’ll stare at this app for 5 minutes trying to figure out what’s going on but have no movement. Then I back out, close the app and when I open it back up I’ve missed 10 plays and the ball has changed hands twice. A few years ago this app was great but it gradually has gotten worse. It’s almost as if someone studied it and took note of the things that were good so they could remove those features to make people mad. It doesn’t seem too much to ask to have some sort of indicator on the “scores” tab showing which team has possession of the ball. Or even a small graphic that says where the ball is on the field. Instead, you have to click on each game to find out this information, if it is even available at that time. Perhaps if I buy a membership these features will become available to me once again. Alas, I am a cheapskate so I will just have to live with this inferior product.

App fails to stream live games. I purchased NFL+ to stream live out of market games on my iPhone or iPad. After two weeks I have yet to see a single game outside of those already available via my xfinity subscription. The app fails to recognize that I am on a mobile device and reports that the device is unsupported. It offers options to listen to the games and t watch replays following the games but no live service. I have gone through the online tech support options and reached out via chat to be connected to an agent. The agent did nothing other than send me links to those same resources and close the ticket. I have reported my dissatisfaction and that the issue is unresolved multiple times. I have requested a refund (which they submit through the same limited “chat” experience). I have no desire to waste another Sunday afternoon trying to watch these football games. I will just watch my team when they are in a prime time game. I got absolutely nothing for paying $85 for the NFL+ subscription.

Wifi Streaming through TV Provider doesn't work anymore!!!. This app used to be awesome but they did something during an update that completely ruined the Wifi Streaming capabilities on any of my iPhones or other mobile devices. Also, I could only use the Streaming service through my Roku TV up until about 2 weeks ago when they updated that app and ruined it too! I love all the other features of this app but most importantly I want to be able to STREAM! Please fix this. Another thing that bugs me is they used to have Xfinity as a provider (although it didn't work properly when they did) but then it disappeared. I've had to change cable companies just to get NFL Network. Thank God it's on Sling TV & FuboTV now. Either way, please, whatever you did to the app that makes it impossible to watch NFL Network through the app live, fix it!!! No matter if I'm using Dish, FuboTV or Sling, after I sign in it just goes right back to the login page telling me that I need to sign in to my provider to watch live. This is beyond annoying. On my Roku TV it stays on a loading screen forever even though I've deleted the app 5 times and reinstalled. Nothing makes a difference. I really want to be able to watch NFL Network on my iPhone again but I don't understand why that's not a priority to fix for your developers. This is a serious issue that's been going on for over a year and I read other reviews that say the same thing I'm saying. Fix the Streaming service please and you'll get 5 stars!

Don’t even get this scam of an app!. This app is the worst EVER! If you’re home team where you live at is you’re favorite then guess what? You’re out of luck because the only thing you’re going to be able to do is listen to it. You will only be able to watch the game on your phone or tablet. Being able to watch it on your tv isn’t even in the question. Such a waste of money. I attempted to do the upgrade from the basic plan to the premium thinking that would help but that doesn’t even do anything either. Not only that but instead of just charging me the couple extra dollars for the upgrade; they changed me 2 times for the FULL amounts for both the premium and basic price. I never got a refund but usually when you upgrade something after you just buy it the same day they just charge the extra money. Not the case with the NFL app. Good luck watching football this season because all you’re doing to do is jump through hoops trying to even watch it. The NFL is the biggest joke of the all and scam.

Misses the Point. The re-designed interface looks pretty nice, but is fails in some of its most basic functions. Most importantly, clicking the “Games” tab indeed shows a listing of the day’s games, but no scores! Even when the game is finished! You click on the specific game and still no score! You have to WORK to figure out the scores—I just don’t understand it. My other main complaint is that for the $99 I spent on Game Pass, one should not have to watch commercials in order to view video highlights elsewhere in the app. Podcasters and other content providers give privileged access to their content for basically any level of support. Here, you pay $99 (for the home town radio broadcasts) and get some other features that I happen to not care about, but you don’t get to watch highlights without sitting through commercials every other one. I paid the $99 essentially to hear Merril Reese call Eagles games, but for that kind of money I expect a much better product from the NFL. Surely this enormously well-resources organization can put out a top-quality app if they wanted to.

Don’t bother. This app used to be great. Now, the entirety of customer service is either email based or phone center. (Chat would have been very beneficial for live trouble shooting) If you choose to call, you’ll be lucky to speak to a human. They reroute you back to the original menu because the recording says “your problem can be solved by searching this article on the website- goodbye”. If it’s email customer service center- good luck. All the responses are scripted. They don’t actually listen to your specific issue- even with photos- and when you finally start to show frustration, they stop replying to emails all together. You also can’t cast/mirror, or use the app on your Xbox to watch the games without a TV provider (more $$). Just stream on your phone or tablet. Minimal communication as to what each package actually does, and then finding out it doesn’t support the platforms it claims to once enrolled. I wish my issues had been addressed, or there were answers to my questions about upgrading for more content. I would’ve considered keeping the app/subscription. But after a week or two of back and forth with no resolution, kept getting it passed to the next “representative”, and then radio silence regardless of how many emails I sent- that’s enough for me if customer service is severely lacking.

I try every year, but it always fails. I’m only able to watch games via streaming and don’t need to watch regular-season games live, so the NFL app should be perfect for me. When I started using it around 2018, it was. Watching every game without commercials a couple hours after it was aired, or even the next day, was fantastic. I’ve attempted to get the same quality product from this app in subsequent years, but it does not function properly. Some years, they’ll show you get commercial-free replays, but run their own ads instead of commercials. There is always an issue such as that which doesn’t fulfill the terms if the subscription. But still, I try. In this year, 2023, I tried and found the service worked well in preseason week 1. When week came, I could watch a live game, but loading an older game has a lock symbol and shows I have to have a premium + subscription to watch. But just above that, it says my current subscription is premium plus. My subscription settings page also confirms I have the highest tier of subscription. When the service worked, it was well worth $80 a year. I personally found it worth $150, when I was able to watch the games. But it is worth nothing when the service does not work, and every year sees one issue or another that prevents me from watching any games. I’ll still try again in 2024, with fingers crossed that the bugs get fixed.

Greed at its Finest.. Purchased the premium NFL app. Figured okay yea I should be able to just smart cast it to my tv. Nope. NFL restricts that ability, even if you have the app downloaded on to a tv it runs horribly slow can’t even load a single page. The app is beyond slow especially on mobile even on wifi. It always amazes me how the NFL makes BILLIONS and yet somehow has to scrape as much money out of the customer base they do have. If you pay for the premium, you should be allowed to stream it to whatever screen you want period. It’s practically a scam with how as soon as you want a game on it says sign in with a tv provider, so they expect you to pay full price for NFL premium AND full price for a cable provider just to watch a local game. The setup on the app is nice however which is why it’s even more frustrating that it’s this hard to attempt to watch your favorite team play. Need Paramount, you need Sunday ticket, or you need ESPN. It’s just beyond ridiculous. It needs to be explicitly stated the things you can’t do versus the things you can do PRIOR to getting the subscription, there’s much more things you CANT do then do so honestly just use a streaming site as the NFL doesn’t deserve your money.

Poor function. I paid for the subscription but it still doesn’t acknowledge that I have it. The main screen keeps telling me should subscribe as if I don’t have a subscription but I go to the settings and the settings show I have a premium subscription. So for some reason their is a disconnect with the system that can’t acknowledge that I have a subscription and can smoothly use the app and all the services of a subscription. I later found out that I can sign out and sign in and use it all. But why do I have to do that every time? Shouldn’t that be the basic function of a service when you pay for something? So ridiculous. You know what nfl streaming service worked smoothly? The layout you had before. It didn’t have the cool features of seeing video right there but at least I could enjoy the features there as there without the stupid functional hiccups we have now. I don’t need fancy features. I just need it to work so I can watch the stream when I click on it. On top of that, it takes forever to load the screen before I can even see all of that. So why have anyway. Just give what works.

NFL App Support is Horrible. I’ve been a subscriber to NFL streaming apps since 2009ish. It allowed me to see replays of all games while traveling. In February, however, NFL changed its policies to require a non-iCloud email address, for some reason. I followed the instructions send in the email and attempted to resubscribe. My credit card was charged $109, but I still had no access to content, so I reached out to NFL using their website. I got an email from a support specialist named Cez. Said they were looking into my problem. A week passed. I sent a follow-up email. No reply. I submitted a new ticket and referenced the old ticket number. Still no reply. Maybe NFL lays off their staff in the off-season? Last week, I contacted Apple Pay, and they were able to reverse the charge. If you had an old account via Apple Pay, my advice is to just create a new account with a new email and payment method, because you will not get effective support from the NFL app team.

Huge Let Down!. The NFL + Premium that I bought would only work for some time on Sundays only until the app would freeze. Then I had to delete and remove the app from my phone so that I could watch again. It would work for 45 minutes or so until it freezes again and to watch again we had to delete and donwload again. Then after 7 weeks of the nfl schedule we just stop being able to use it. I would dowload the app and it would ask me to subscribe. When I tried to subscribe it would tell me that I was already subscribed but still would not let me watch the games. We tried messaging the nfl and all I got was automated answers that did not help me at all. It was a waste of time. I live in Puerto Rico USA and the nfl sells this app as the way to watch the games from any place in the world. Well from my experience that is a lie, a fraud. The worst part is that the nfl does not have a customer service to solve this issue and to help me through this process. The nfl wants to be international with games in London, Mexico, Frankfurt, but they cannot make their app to work in their own country. I do not recommend this app to anyone anywhere in the world. As an nfl fan is has been a huge let down and i feel like I have been robbed.

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Video not rotating!!. Been using the app for years, love watching the highlight videos. Except that for the last many weeks the videos will NOT rotate to full screen!! (Using an iPhone 14 pro max) My screen rotation is not locked; NFL GamePass videos work just fine on full screen but not in the NFL app. 😞

Aussie fan. Great to get an update on all the N.F.L. news this is a good coverage as we hear nothing in the papers. I'm a 49ers fan and look forward to next season keep it up 👍👍👍🇦🇺🇦🇺

I like the game.... I have followed the NFL in Australia since Don Lane’s NFL show on the ABC. While I cannot watch the games this app provides good content. Admittedly I go for the Buccaneers primarily because of the Pirates of the Caribbean movies. I did like Dallas in the 1990s. Troy Aikman and Jimmy Johnson, what a combination. I hate New England!...

Favorite app. But it wont work. App is great for football fans, but everytime I open it says check your connection and try again. Never opens, genuinely disappointed that I can’t use it

Worst sporting app I’ve used. Incredibly non-user friendly interface, slow and clunky, the live ‘current drive’ animations don’t match the plays and Therese just far too much information on each screen. Who ever developed this has tried to do way too much and need to simply things

Love the updates. Great app always has something interesting to read or view. Makes feel closer to the game.

What is with auto play video. Why on earth would I want a video to auto play when I am trying to read an article? What is worse when you try and close the video it plays an ad. So the NFL has gone from a news app to an app that is delivering ad content before you can even consume the content. Job well done guys, if I want an app to play videos I will make decision myself, I don’t need you to assume that is what I want. Good bye NFL app.

Ads destroy this app. The content on this app is second to none. However, I cannot continue to use it as the video ad system is atrocious. Once you click on a highlight video it takes you straight into a 30sec ad that is unskippable. This in itself, while annoying, is not the main cause of my frustration. It is the fact that you cannot even exit out of the highlight section until the ad has played so essentially every second highlight you get held hostage for 30 seconds while you wait for ads. It should be noted also, that most of the ads are longer than the highlights that follow.

Bad, just bad streaming. Gamepass now DAZN in Australia is the absolute worst streaming service. The NFL needs to get this fixed immediately. The vision is HD if it is showing a player on the side line. But the moment it is movement and game play it buffers horribly and becomes not viewable blurred footage. FIX IT NOW NFL

Needs a few fixes. Not being able to turn off autoplay on videos is infuriating. If I’m casting a game to the tv I can’t go and check stats of another game because the auto playing highlights takes over the cast. Not to mention just in general, it’s annoying. If I want to watch the highlights I will. Notifications for articles is great; clicking on the notification only for it to take me straight to the gamepass page, and then for the life of me i can not find the article it notified me about. I might as well turn the notifications off to save me the frustration. The whole app just feels a bit messy and cumbersome.

Absolutely infuriating. Enough of the auto play videos already. If I want to watch a video/highlight I am more than capable of making that decision on my own and executing the necessary human functions required to complete that specific desire. What I don’t need are videos playing when I’m just trying to do a quick score/stats check or read an article. What makes it worse is when you scroll past the video and it is then jammed into the corner cover part of the article text. Sort yourselves out! Check out the MLB app for a lesson in functionality combined with simplicity that works.

Remove automatic Highlights video. Good app all round. I would like to make a suggestion to remove the Highlights video content or the auto playing of these videos when opening a game. I’m usually just trying to check stats/score/plays. The video content is good to have but shouldn’t be a focus point.

Good, but huge problem!. So I am in Australia (just to be clear) and I have a problem where only 1/5 articles actually loads. I have tried waiting, restarting the app, reinstalling the app - nothing has fixed it. Not sure if it’s because I am in another country. Hopefully this will be fixed soon, as I read articles from this app every day! Thanks

Crash. Every time I chromecast a live game too my television it’ll be all fine and perfect for 5-10 minutes then it’ll just cut out but continue on my phone, I will connect it again and same thing happens, Is not any problem with my wifi or phone

No player stats when checking scores and too many ads. So annoying that Yahoo and the web provides better stats and feedback during a game

Remove automatic highlights. Remove automatic highlights. I just want to check the stats. It should be easier to see the status and to jump from a game to another.

This app has a killer flaw.. Please please please stop the auto play of embedded videos on every new page. Or please at least present an option in settings to turn it off… I love getting my news from this app but I’m trying to read quietly.

Bring back the game pass app. After removing the brilliant game pass app from the App Store this year, its almost like they went out of their way to make an unenjoyable experience. The app is so bloated it was impossible to use, and you had to wade through so many spoilers it wasn’t fun. Now, with the latest update, you can’t watch game pass games through the app at all. Seems like the NFL is inaccessible from ios.

Locked out because I won’t enable Location Services. I’m not an NFL+ user and I don’t live in the United States so why do I appear to be locked out unless I enable Location Services? I’ve enjoyed using this app for a number of years. I’m sad to say that I’ll now be deleting it.

The update makes this app unusable. Have always loved this app, but it’s seriously unworkable now. I’ve been trying to downgrade to the previous version of the app, to get back to its former glory but no luck so far. Best bet is to delete the app and check back in when the season proper starts, hopefully they’ve fixed it by then.

Feedback from Australia.. Fantastic, easy to use especially over the last few days during the draft. Easy to follow even for an Aussie way done under.. 😆😆 Go Niners!!

No Stats!!. This app used to at least usable…but now with the latest update getting rid of the player stats, why would I use it?! Easier just to look at other sporting apps or websites that give more player stats and game info.

Why get rid of the player stats. Why would you get rid of the stats on your app? You would have to be the only sport globally who don’t allow fans of there own sport the option to have a look at stats on the leagues own app. The team stats are also always wrong and sometimes post game it says that both teams have a combined 90 total yards?? Do not download - the NFL have made this a money grab.

Always something happening. Great app, always something going on. Plenty of great content.

Forced Ads & Forced Videos. They need to remove the automatic playing videos ASAP. Cannot use the app due to the ads and videos always constantly loading and over the top of anything you try to do on the page. Terrible design

Stats. So you removed the ability to look at individual player stats. Not only that but the stats feature as a whole is just terrible, barely anything listed and not up to date. You would think that having a injury list option would like the injuries of each team but no - just again nothing available.

Too Many Ads. Looks like there GamePass product is losing money since they moved to DAZN and now users are constantly showed Ads for the product. Every time the app is opened users are forced to look at a GamePass Ad then 10 seconds into whatever you are doing users get another pop up GamePass ad interrupting them. Competitior Apps like ESPN offer a much better Ad free experience.

App won’t work on iPhone X. Anytime I open a news article, the app crashes, booting me back to the home screen. Deleting and reinstalling the app didn’t work, and support tells you to use the website instead. That is no solution! This has been happening since the last update almost a month ago. Congrats on breaking the app and not bothering to fix it for so long.

Click and nada. Most of the time when clicking on a story, not a video, it never opens....it’s gotten to the point that when I want to read anything about the NFL I have to go to, gasp, espn. This started happening a couple of months ago and has only gotten worse. The story simply will not load. Videos play fine so it’s not a connection issue.

Good BUT. Really like this app, but would love it if you could watch games through this app. Instead of having to go through international game pass. Surely the NFL could use one app.

How could you let this happen?. I can’t understand how something went from so good to do bad!! The new update will not play video even after a reinstall. You have ZERO customer service either with this or game pass.... The 2018season is about to start and it’s as if you just don’t care about paying fans?!?

Standings?. How about making the standings easy to find. It’s like a maze to work through to actually see the standings here. It’s a key component of the whole season. Should have its own tab on the main screen.

Glenn from Melbourne Australia. Hi guys I love your app site and get all my nfl news daily! I follow 49ers and love all about nfl football. I get up early on Monday morning to watch ESPN live! Cheers Glenn

Endless Notifications. This app does not respect its own, internal notification settings. I have it set to notify when my favourite team starts a game and to notify me of the final score. No other options are selected yet I am bombarded by team news stories; sometimes up to 10 a day. The app did not have this problem last year. Will be disabling all notifications for this app in the iOS settings from now on.

Needs to get back to basics. The app has changed a lot over the last couple of years and not for the better. Needs to get back to basics. Auto play is really annoying, especially if you’re using data and just want to check the box score which is also difficult now for some reason?

New update not good. Can we have the old version back? Can’t access player stats within games, and when you do select a game, you can’t back out to the main screen. Am I missing something here?

Not user centric. Every time I open the app, it takes me to the page to sign up for GamePass. If I wanted GamePass I would have signed up already. Take me to the Home page! It’s why it’s called a Home page

Autoplay => unusable. Videos (with audio!) play automatically when reading articles. Horrible user experience. Videos frequently take over too eg reading an article, then without touching anything it takes me out of the article and into another page. Please go back to the old way where you had to click the videos in order to play them. And articles without videos embedded.

Laughable update. Now forces login but doesn’t recognise me as I had signed up back when you could set a user name not an email. Get to a screen where it asks you to enable location services but there is no way past it so app completely blocks me. Absolute garbage

Mad app. The only downfall it has is it’s slow but I can live with that

Personalised Home Screen Icons. Great app packed with loads of info and helpful game-day tools, but would really appreciate the function/ability to display your team’s logo as the Home Screen icon for the app in the same way the MLB At Bat and NHL apps do.

Good but lots of room for improvement. Coverage overseas while in the same country is good but there is a lot of room for improvement. Below is a list of improvements needed: 1. Every year there is weeks where the app does not work during training camp for overseas users despite paying for the subscription. The app MUST cover the full season for paying customers. 2. Allow paying users to watch from any region of the world not just the country that the registration started from. When I travel overseas during the season I cannot continue to watch. 3. Make all the shows available for watching at any time not just some. Make Good Morning Football selectable outside of US times so we don’t have to watch in the middle of the night. 4. Allow shows to be downloaded in the app for watching not just the games.

Bring back player stats. Great app !! But they got rid of player stats and it is one of the main reasons I use the app

Update required. Not sure what has happened? The video feed just keeps cycling, won’t load or preview video’s and will just play advertisements over and over again. Fix it up in your next update please. Disappointed.

Update fail. Content is brilliant, best available. However I haven’t been able to open a news article since this latest update. Videos still work fine but I’m more of a reader.

Remove Automatic Videos. Remove the automatic playing highlights i am always trying to check the scores or stats and it automatically plays highlights , they are so annoying that i would rather look at the stats etc on google.

Broken. Why would you release a new version of the app that clearly doesn’t work? The videos don’t load 80% of the time and when they do you can’t simply exit the video and keep scrolling because no exit icon comes up so you have to close the entire app and try again... Frustrating.

Fantastic app. I usually use the app to access the schedule and the standings

CANCEL THE VIDEO TAKE OVERS. Great info on the app but shocking navigation features. The highlight videos need to be separate in game menus and not automatically play. Even when I open another app or make a phone call the sound from the highlights plays because the app is open in the background. Terrible design!

Remove the highlight feed from game view. Or at least an option to hide the feed... I don’t have a live watch feed so the highlights is distracting from the update feed... it takes up a third of the screen... it was a great app until this ‘improvement’... now just good

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Buggy video!. I’m sick of watching the same advertisement 3 or 4 times for bud light and never being able to watch the selected video because it won’t play! Fix the video play, please! #adhostage

Videos often don’t play. I am really tired of watching two commercials then getting a white screen and no video. It is happening more often lately. Time consuming and frustrating.

News Page Stuck. App used to work great, but now news page says connection interrupted - press to refresh. But nothing happens? All other selections work Games, fantasy, favorite team etc. Have signed in/out, deleted reinstalled still same, have a feeing latest update is the problem.

Unable to use app. Haven’t been able to use this app. Every time I try to open it, it keeps saying “connection interrupted, signal fumbled”

Fail..... The app would not load beyond the blue screen, delete ,reinstalled .The same.

Just not good at all. It’s not a good app. It’s poorly made, 90% of the time I can’t read articles because the app doesn’t understand “dark mode”. How bad of app designers do you need to be to be unable to design an app that works on an iPhone? Other than that, this is a nearly trillion dollar company and no matter what you click on you need to watch an ad. In fact, you even have to watch ads for videos you didn’t click on because it just starts playing them whether you want it to or not. It’s my phone, my time? My experience; why is it being dictated by the app what I look at? Then on top of all this, I haven’t been able to load the news page since 1130am yesterday. A whole day of football without being able to read the NFL’s news is just… wild. Do you guys have staff even?

Amazing. Any Football fan should get this app!

Glitch. Every time I open the app it stays on the nfl 100 screen... tried reinstalling it multiple times and still does it

What about the Broncos Roster. Go to Denver Broncos, then players, then scroll down. It dated from like 2018 or something

Crap. I keep hearing about being able to watch the games free on this app.... complete BS! No you can’t... you need a subscription which costs money. Garbage app... with garbage lies..

App doesn’t work now. Too many ads. Can’t see news or stats. Pushing dazn too much. Brutal for a sports industry app.

Team alerts not working. App switches off team alerts automatically

DESTROYED BY ADS!!!. They claim every update is to improve the Fan Experience but all I ever experience is being assaulted by more and more ADs!! I prefer to see football scores or highlights. I can’t even read a box score without a stupid ad loading at the top of the screen

Videos don’t play, only the ads do. Ads will always play, actual videos never do. Always stuck at a white screen after ad plays.

Super slow. 15 Pro with exceptional internet yet this app loads in so slow. Terribly optimized

Hate it. I just want to see the stats but there’s no way to stop the video. It seems like you have to watch a commercial between every single clip. Just another NFL cash grab. Officially deleted.

Buggy mess. App is broken in many ways. News section doesn’t even work and it’s impossible to enable notifications of any kind

Ads. To watch a 38 second clip. I need to watch a one minute ad every time. What a joke.

Updates Needed. Hate that clicking on the pop-up notifications does not bring you to the mentioned story. Brings you to Game Pass, and headlines rarely have the story you clicked. Really poor navigation on this app

Auto play Ads. Auto play ads even when just checking box scores. Worst major sports app out there.

Disappointing. Your the nfl , your app should work!

App won’t load since last update. Cannot access “news” tab in app after the last update. All other features of the app work but not the news.

iPad version must have horizontal version.. The iPad version is now only available vertically, I like to have an horizontal one.

Landscape mode. App does not rotate on iPad

I need Help!!!. I was trying to sign up and create an account for the app and I accidentally made a mistake and put in the wrong birth year and now it says I am ineligible to complete registration. I tried to delete the app and then reinstall it and it still says the same thing. Please help me out!!!!

Broken app. Play by play is slow and glitchy. Turnover plays don’t show up. Always says extra point no good. Ad times are horrendous. Easier to follow games on ESPN app.

News not working. No sure what is going on the new page does load anything. Says: Connection interrupted, signal fumbled, or something went wrong. I have both wifi connected and data on my phone is working. NFL.com works. Get this fixed!

Needs Location. A sporting app that requires your location to function is simply a bad product.

Does not work. Awful waste of time

Videos. Mostly Good app but I hate that it auto plays the video every time you click into a game

Used to be great ...not anymore. This app is absolute garbage. The level of greed shown by the developers with the amount of ads they keep adding (more and more) has made this app feel bad to use. Used to be an amazing app for any football fan …but has become quite possibly the worst. Just type “NFL NEWS” in google; and quite literally everything you’d see here is available there (and without the ads). Yeah; this NFL app has become complete trash.

News Doesn’t work anymore. Since around first week of football season the news section doesn’t work anymore. “Connection interrupted or signal fumbled” tap to refresh does nothing, delete and reinstall does nothing. Can view scores and other tabs in app work but I use it mostly for news so now it is useless

Bruh. Fix ur app plz

Terrible. You do realise none of your click-bait push notifications actually take the user to the correct story right? Just drops you off at the homepage or interstitial Ad for whatever you’re trying to sell. Shockingly bad app experience overall for an NFL product

Location required. You can't use the app without your location activated.

News Failing to Load. For over a month now, the news section has been giving a ‘signal fumbled or something went wrong’ message whenever I click on a news notification. The app is basically half useless if I can’t access the news updates. Please fix this

Don’t get this app. Not friendly to use, I install this up pay 135$ for subscription and it doesn’t work, try all I could for an hour. Than cancel my subscription and delete the app. There is no customer help also if app don’t work there is no where to get help

Stats are garbage. What happened to the player by player stats for games? It’s absolute trash without being able to see how many yards or sacks each individual player got

Battery destroyer. Not only does this app burn through battery faster than any other, it’s slow to update AND auto-plays highlights which makes the app glacial.

Pleas bring back landscape mode!. Since the new 2025 version it seems that there is no more landscape mode? Less convenient for tablet users…

Pay me. Unless you’re paying the unnecessary fees this app is not for you. Use the website so you aren’t inundated with ” buy premium nags”. (Still has painful advertising but easier to nagvigate (sic))

Connection issues. This app is horrible… I can’t access anything on the home page. It says “connection interrupted,signal fumbled,or something went wrong” at the bottom it says tap to refresh and it does absolutely nothing! This has just started to happen and everything I do to try fix it will not work and it’s really frustrating as I use to come to this app to catch up on all nfl news and now I can’t! I can’t reach out to a real human being on support to fix the problem, just a virtual assistant who doesn’t help at all! I’ve tried signing out and back in….. doesn’t work! I’ve tried deleting the app and reinstalling…. Doesn’t work! Very disappointed with this app!

App still broken after weeks. Incredibly the news section of the app fails to load. Only presents and error. Totally get this happens from time to time, but the app has had this bug for weeks now. Had to move on to a different app for NFL news this year.

Videos are annoying on pop up!!. When you click on a game videos come up and it’s annoying as hell! Get rid of the videos !!

Terrible UI. The UI in the last release is a dumpster fire of rushed-out-the-door app design. Single-word titles are broken across multiple lines, scrolling is choppy, pull-to-refresh obliterates the UI. Clearly a non-native app (probably React) which bring the inherent poor-quality user experience you’ve come to expect from 3rd party development. Terrible experience overall on the iPhone from a billion dollar company who should know better.

Won't load news page. Since the current year started the app does not load any News articles. Still shows Ads of course. I can see schedule and all other info but the News and Articles says "connection interrupted" Has for two weeks and three updates now.

Broken…. Very disappointed with the newest update. The News section doesn’t work at all ,I always get an error message. I decided to switch to the ESPN app. NFL needs to fix this big time!

Too many ads. Please allow me to watch the video I selected first. The app brings up a video I didn’t want to watch so I skip it, watch an ad, skip the next video which again isn’t the video I selected, watch another ad, then finally the video I initially selected to begin with. Way way way too many ads. I understand that that’s how you make money, but at least provide the option to pay not to see any ads because the ads are EXCESSIVE!!

No News Poor. For some reason there is no news anymore and all I get is a reload button saying there was an error. I was not liking the app much anymore as it would only work some times.

How about we play loud ads in the middle of your meeting while you try to check scores on the quiet!. Takes too long to load, and is slow to update. Google has a faster response time and is just as accurate for checking scores. With invasive ads that now pop up and screw up the user experience, you can’t even check scores on the quiet. Thanks for being a heat score nfl.

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NFL is second class in apps - don’t pay for it!. Overall a barely adequate app. For one, why is there not drive chart/play by play in the ipad app. Since NFL doesnt allow live streaming on most games, it would be nice to see the in game play by play like you can on the web or the iphone version. Even the screen shots in the app store show it to be there (which it used to be there on older versions). I've used this app for years and used to like it, but gave it a 3 as I consider it to be middle of the road as far as it's overall quality. If they put some more work and focus in, this app could be truly awesome. Downgraded my rate to 2. If you pay for the audio some stations - WBZ Boston - block their commercials. This means you miss the start after the break and they often leave early to the break. Why we must pay for this kind of performance is beyond me. No wonder the NFL is dying. Why can’t you fix your platform?

Wish it worked on the iPad. Works great on the iPhone 13 Pro. Unfortunately I got an iPad Pro gen 6 a week ago and wanted to watch some games on it, but it’s incredibly frustrating and annoying when it only shows the play/pause button and the back or forward 10 seconds buttons while it’s showing video. Fix this today. It’s embarrassing to be the only app that has this issue. This isn’t the only issue either. It’s clunky, and hard to use for no good reason. Learn from MLB. Seriously, they know how to make an app. It makes the NFL look like toddlers in way more than 1 way. Honestly can’t figure out if they are just that bad at it, or they have figured out that they won’t last long with the CTE issues and nobody will watch flag football on here. Maybe they will hire someone who has actually made an app before and they will fix it. Who knows.

Unable to watch Live games on supported device. The major reason I got this, to watch games. But it’s giving me nothing but troubles. I was going to pay for premium services so I can watch games, and I’m glad I was trying the trial first because I would never pay for this. I’m using an iPad (gen 9) which is listed under compatible devices, but all the games I want to watch live will only give me audio broadcast. If I wanted audio broadcast I’d go buy a radio from Walmart or use a FM app on my device. And then I try to log into my account online, only to be greeted with the message that my account is locked out and refuses to let me sign in and change any of my settings. This is insanely ridiculous for the price it costs to watch games and there is literally zero customer support. Multi billion dollar franchise and they can’t even make an app work or hire customer service or IT techs to help customers.

Blahhhh. I was super excited about this app!! I paid for the Plus subscription because I live on the east coast. My team is the Kansas City Chiefs!! Most of their games are “out of market” in my area. I was quite disappointed to find out that I would have to LISTEN to the games instead of watching them or miss them altogether. I will not be renewing. I am considering finding a different subscription service but not sure where to go. I will be researching! Another aggravation is I get multiple notifications of news stories or “breaking news”. When I click on the notification, it just takes me to the home screen and not to the article. I am usually unable to find the article at all. I am not in mensa, but I am not dumb either. Please fix this issue!

Stability problems. I want to love this, as evidenced by continuing to subscribe every year. Unfortunately, every year there are tech glitches that make it a terrible user experience. I watch via the Prime video app. I write this in week 3 of the 2022 season, and so far I've watched about 15 games, and have yet to make it through a single game without the app crashing and sending me back to the Prime home screen, where I have to start from scratch and try to fast forward to the place I left off. I love being able to access all the games, having the commercials edited out, and being able too watch condensed games, but the problems make it s o painful that this will likely be my last season. I don't know if it's a stability/buffering issue with my ISP, but this is literally the only app I have this problem with.

Really bad User Interface and Experience… NOT worth price. This app used to be great, but lately UI and UX has been borderline unusable and triggering. App currently won’t stop switching out of live games and reloading a separate game while I’m in the middle of viewing (Ex: I’m currently trying to watch the Packers Vikings opening game, but the app when I’m in wide view on my IPhone 11 keeps cutting to a black screen and reloading the game to a completely SEPARATE Chiefs / Cardinals game.) This is SO frustrating during live games. Also, the Ability to rewatch games is very convenient but the experience in the app is UNBEARABLE. App often reloads poorly, and the amount of time it takes for new games to be uploaded to the app should be illegal considering what we’re paying for it. Please test your app, fix it and restore what used to be a great app by reviewing some of the annoying experiences that all of your users are commenting in their reviews below mine. Signed, An annoyed customer.

Has gotten progressively worse. This app used to be functional and decent, but in the past year or so it has become a nonstop onslaught of “buy NFL plus!“ ads. That, in addition to the fact that every time you open any article, videos start automatically playing, and if you try to put them on mute it just opens up a video page that you don’t want to go to. Information has gotten more and more difficult to find and while there is plenty of content, I get so frustrated by the fact that I can’t turn off the automatic playing an automatic transfer away from your article to video page (or constantly having to turn down the volume so I don’t have to listen to it) that I’m ready to chuck it. Anticipate within another year this app will be full of betting sidebars anyway so it might be a good time to steer away from the NFL entirely.

Do Not Get!. Not only is this the worst app in all of sports, it’s also the worst app period. I subscribed in September and every week is terrible! Every app update makes it function worse. It constantly fast forwards the stream. Sometimes stop broadcasting after the first half, if it streamed at all! Most games are listen only and the few you can watch is a crap shoot if they will work or not. I get a fumble, something went wrong error message on at least 1 game each week. Won’t stay signed in on my iPhone. It works on my iPad, but is terrible. Will not work on my Apple TV, even though the app is there. Today, the Sunday night game in the NFL+ app broadcast the Spanish feed. I do not understand Spanish outside some basics. I am in the Washington state! Why give me the Spanish feed? I am cancelling this and really wish I could get my 4 months of what I paid back. NFL! Get it together man!

NFL Needs Better Programmers. The latest update brings all new horrors. Once again proving that the programmers don’t have any idea what they’re doing. On the iPad…most games now show “Available 10 minutes after the game” for the full game replay. Even though “show scores” is active, it doesn’t show any scores. The years/weeks get mixed up such that it shows the wrong game and you have exit the app and open it back up to get it working again, but that doesn’t even work half the time. AirPlay from the iPad to the AppleTV doesn’t work at all anymore. For the AppleTV app…it doesn’t allow scrubbing. You can only advance in 30 second increments, which is a royal pain when you only want to watch the second half or go back a few minutes. A truly pathetic attempt. It’s as though no one at the NFL actually tests the app before sending it out. How is it that my 13 year old daughter knows more about building streaming apps than, presumably, college graduates hired by the NFL?

Too much crashing. Not enough playback feature. As the title states, I use the app on my iPad to watch games live and replays. The app crashes at least twice while watching 1 game. Boots you out of the app. What makes this worse and extremely annoying is when watching a replay of a game I have to start the game all over. Why? Because the app doesn’t remember where you left off at like every other streaming app in the world does. I mean seriously. Nobody wants to guess where they left off during a game because the app keeps crashing. Forces you to start over. We pay monthly for this. The NFL should at least fix their app and bring up to date with every other streaming app on the market. Bring it out of the Stone Age please. That is all.

Crap App. Cannot understand how this app averages 4.6 rating. NFL + functionality is far better within a browser. While in this mode, listening to audio of Bears vs Giants game (not local for me), a pop up tells me I am listening to audio and to use the NFL app to watch the game. Therefore I downloaded the app and tried to watch several of the games displayed as *Live. Nothing for Bears vs Giants, not even the audio. Ditto for Falcons vs Giants (local game for me), even though I had previously watched parts of that game using the browser on my phone and via my TV antenna. I wrote my first computer program over fifty years ago, and neither that program, nor any written after it, sucked as badly as this one. Also majorly reevaluating the supposed value that Apple provides by “screening” apps prior to allowing them in the App Store. I removed this garbage from my phone within 15 minutes of installing it.

Not great, but great potential. Purchased the subscription after moving into a market that doesn’t play my home team frequently. Repeatedly was given error messages that I was not allowed to watch out of market games unless I was on x-device. However, that device was all I was trying to use repeatedly. Then we hit the free agency. Probably 80% of the information in push notifications this app sends out are wildly not informative. Clickbait headlines that don’t even lead to anything. Example: “Baltimore has signed a receiver who amassed 725 scrimmage yards and 5 touchdowns last year.” Just say the player’s name in the headline. Then, when I click the push notification, there’s no article or info. Glad I pay $80 a year for the NFL subscription/app to still get my NFL updates from ESPN or Yahoo and watch reruns of games that have already finished. Cool.

Not the same. Congratulations to the NFL they managed to charge people now for watching NFL games on the NFL app, this is where they lost me as a customer I guess. I will no longer be watching games on this dumb app. I downloaded it again this year 2022 and singed up to their free trail just to watch the 49ers and texans pre season game. While watching the game I decided to mirror the game to my Tv and was unable to do so. Am sure they made an update where it prevents you from streaming the game from your phone to the Tv in order to make you pay again to watch it on TV. Pathetic, so while watching it on my phone the app kept redirecting me to the Packers and Cheifs game and it was super Irritating for the fact I hate both of those teams being a 9ers Fan. Am not interested in paying to watch a game that should be free like all the other channels that offer it for free but no not the NFL sports channel.

Horrible Stream Quality. For years, I streamed my NFL games via the Yahoo Sports app… FOR FREE. I literally never had a problem with the stream quality or functionality of the app. Meanwhile, the NFL comes in and denies Yahoo that service and slaps the product behind a $5/month fee and everything is considerably worse. I can’t even check the stats of the players in the freaking app. Oh, and the stream quality is completely abysmal. I think maybe 25% of the time I watch the app it’s playing in 140p and I have excellent wifi. Oh and the stream randomly jumps back 15 seconds all the time. It’s literally just this app. YOU'RE THE NFL. What a freaking joke. This used to be a free service that worked great and now I have to pay for a much worse product. I will NOT be renewing my subscription after the season. I’d rather stream illegally than give the NFL my dollar for this crappy ripoff.

Why is the NFL like this. They make it SO hard to watch any football game if you don’t have cable. The NFL+ app is a clear indication of the future toward streaming services partnering to ensure a monopolistic conglomerate that forces the consumer to pay for a different streaming service for each night of the week. This app should be the “Monday solution,” but in reality, it doesn’t even let you watch on a TV—only a mobile device. Everyone in your household has to crowd around your phone. Sure I can see the plays and score that way, but it’s misleading to suggest the NFL+ app is an solution to watching MNF. The NFL knows that there will likely never be a nationwide boycott, so they take advantage of our little recreational time knowing we’ll shell out money to follow teams we’ve watched every season since being young. It’s a corruption of a past-time. Consumers need to unionize, and the NFL needs to do better for its fanbase.

Pay for it but can’t watch it?. I have been subscribed to the NFL plus minimum plan since they started. I’ll also throw in that I don’t like having to pay just for local games, but I do understand times are changing. However, if you are going to promote something, the least you can do is back your word. Around a week ago, I noticed that despite still being charged for the subscription, I can’t watch any of the local games. Now whenever I get ready to watch the games i have, there is a lock sign and when tapped, it tells me to pay for another plan. Why would I double down and pay for 2 plans? And it’s not just on my phone, it happens on my tablet too. Even though I’m subscribed, for whatever reason, it is pushing me to make another payment. Please fix this. Sundays roll around and the only thing I want to do is watch some games. It gets very frustrating when I try to adapt to the changes made, and things don’t work out.

Huge disappointment. Where to begin with this app? Immediate cons: - laggy interface - slow load times for every sector of the app. - why on sundays are you not prompted automatically to the score tab? Why would I want to see the clunky home page with outdated articles and information Let’s talk more about the prehistoric scores tab. Doesn’t matter the phone you have it’s all slow and clunky. I’m not a fan of clicking on an ongoing game and it ends up becoming laggy or unresponsive because it immediately wants to promptly auto play highlights such as an 8 yard run. Ideally I’d like to see what’s happening in the game statistically: where’s the ball at who has the ball, drive stats & player stats. Because often when doing this it is for fantasy or financial purpose. I do not care to see 11 videos being auto played with 6 of them being pre-kickoff videos mind you this same game is in the 2nd quarter... Stats weekly leaders and other things should be easily accessible or info shared streamlined with certain pages but it’s not Another big gripe why can’t we look at previous or future weeks on the scores tab? While games are playing that is. Can’t confirm if it changes when no games are live. Overall the performance of the app is the biggest let down beyond my other personal gripes

Each year, the app gets worse.. I have had the NFL app for years now, and I loved checking the app for scores and highlights, as well as streaming games whenever I have time to watch. Each year, the app as a whole has gotten worse and more confusing. This season is the worst update yet. I can’t even check scores here anymore because it was never as accurate as it was before. Sometimes, the time on the scoreboard will freeze too, even after restarting and refreshing it. As far as the highlights section goes, I can’t even load a video half the time I try to click on it, and when I do, sometimes the app will give me the boot and I have to load the app again. Also, checking the standings is a joke. The standings aren’t even organized by record, but rather by alphabetical order. It has never happened on the previous updates until this season. I hardly use the app now because I can’t enjoy it without an issue occurring. The older layouts and updates were much better and easier to use.

Update every two weeks... smart thinkin’. What a brilliant idea to update your app the morning of the first Sunday of week 1. A better plan could not have been made. It worked so smoothly and flawlessly that I couldn’t even tell it had updated. It worked like a charm... at getting me up and out of my chair and outside, since the app itself doesnt function now. Since I’m in a place without television, I now have no options to watch any of the games today. I wonder: is this part of the play 60 initiative??? I don’t know, but I’d be willing to bet the NFL’s advertisers would be sick to hear that they’ve completely eliminated the viewership from their app. Commissioner Goodell should maybe think about investing a little more time and money in their IT department if they want to reach as many viewers as possible. Maybe stop dreaming about European and Mexican markets and make sure your current constituents are getting what they want and expect from the league?

Half-finished. I want to like it. It looks clean and has the potential to be a great hub for football fans. But watching the games on NFL+, it falls way short. The plays section underneath the video doesn’t have the right information (it all says “…for no gain” even if it’s a 40 yard pass or a 3 yard run. Sometimes the titles are entirely inaccurate (pass title on a run play, a penalty and an incomplete pass under a penalty title, etc.). In the stats section, the quarter by quarter score box is empty. They have data for passing and rushing yards, but total yards is blank, as are a number of other data points. In the teams section, it’s outdated as well. I know it’s preseason, but the schedule is blank. a And the roster and player data is all outdated as well. Russell Wilson is very famously not on the Seahawks anymore so why do they have him listed as an offensive leader with 3,113 yards? It just looks unfinished. Not to mention the bugs - it doesn’t let you switch between games reliably in the NFL+ section of the app, it keeps telling me to subscribe to NFL+ even though I’m already subscribed, it switches between light and dark mode, and the login screen freezes frequently. If they want me to spend money on a subscription service through this app, then they need to present a more polished product. Until then, dig any deeper than surface level, and it just looks lazy.

What a Scam!. Honestly, it is not about the $6.99 a month that I paid for this ‘membership / access’, but it is deceiving to fans and should be considered a scam. With all honesty i thought that because this is the official NFL app, by joining, I would be able to watch any game I want in real time. Guess what? NO, only a couple (and I mean 1-2) of bad games are possible to watch live, because all the other many are restricted due to broadcasting rights with the TV stations that are licensed!! How is that possible? Oh, but be happy, because you can at least ‘listen’ to them!! What a treat. Any person that gets this app would expect to have unrestricted access to the games of the league regardless! Only the NFL marketing people think otherwise and that we are supposed to understand that this is limited view. Not honest. Not forward. Not professional. Coming from a company like this, this is VERY disappointing & irritating. - of course I canceled the membership after the 1st month paid at registration.

Great value, until bugs ruin a stream. I appreciate the flexivbility and value of NFL+, but 2 out of 3 games I've watched have had errors which caused me to miss critical moments of the game. In GB vs MIN, the stream would not load until midway thru the 1st qtr (I tried restarting the app and multiple devices, but it seemed to be a system issue). Watching GB vs TB, the stream cut to a view of the emptying Seahawks stadium - then to an empty Seahawks press room - on 3rd and goal in the final moments. I missed TB's TD, and after reloading the app, thankfully saw the 2-pt attempt. If the streams could be more reliable, this would be a 5 star product! There is also inconsistency with being able to watch on different mobile devices - sometimes my iPhone or iPad says I need to sign into a TV provider despite the fact that it’s a game broadcasted nationally or in my region, and my other device works without issue.

Stop favoring the Chiefs. This is not about this app, but I’m starting to get sick of you guys always making the Kansas City Chiefs be like Tom Brady and the Patriots years ago. It’s so annoying every year I get my hopes at this. The kids Chiefs will finally be winners of the Super Bowl and they win Super Bowl tonight cause you guys don’t care about any other team except those Chiefs Mahomes is not even that good Travis Kelce is horrible. The refs you guys need to be replaced with Ai Ai will do better than you guys and this is coming from an NFL fan. They’re all professional players. They’re not supposed to be horrible. You just give them a script and said just get blown up, but I can’t say the Chiefs and you guys expect nothing. You guys need to do something about your team your everything are not always gonna be on this planet if AI could put permission to be the new people I’ll be way more happy than the refs cause the blind to death and yet they’re still in this football place knock it off.

It’s a great app for the price!!. I don’t know who are writing these 1 star reviews but they must be people who work for cable companies or other apps because this app is GREAT! It works great and I have not had any problems. And for the price is amazing! With cable costing over $200 a month, I’m paying less than $10 a month to watch NFL games. However, there is one thing missing and that is the option to watch every game. I’m a Seahawk fan who lives in the Bay Area (San Francisco) and the app only allows you to watch all local games which means all 49er games but not all Seahawk games. I’m trying to watch all the Seahawk games and the app doesn’t have that option. It’s a five star app for the price but I took a star away because I don’t have the option to watch every Seahawk game.

More notifications than even CNN can put out. I’ve downloaded this app twice, the first time was years ago. I deleted it because while there is a way to customize your notifications, it didn’t work. So, prior to the season I tried again. I couldn’t give a bucket of rat spit about Thursday Night Football or any 3rd round guy getting traded, or some talking heads predictions. I want, and selected in the settings to only get notifications about the Bears. I’ve gone in multiple times to ensure that the selections hadn’t switched. They didn’t…. You’d be better off not even having the option available. So, it’s been deleted again, and I very seriously doubt that I ever even try it again. Maybe y’all should check with the folks doing the MLB app. Theirs works and you can listen to the games. Just a suggestion.

0-17: bad navigation, terrible bugs. This app could be amazing, but it’s the opposite: a huge disappointment and a big L. I pay for the NFL+ service and couldn’t be more dissatisfied. Yesterday, while I was trying to listen to the Bears game and see the page that shows the ball position and stats, it kept defaulting to the Spanish broadcast, forcing me to back out and go to another page, where it gives you the option to choose. Why isn’t there an option to change it on the “Gameday” page? And why not an option in Settings to select my global preference for which broadcast I prefer? Also, the radio doesn’t keep playing when you switch to another app. Huh? Radio is a pretty basic concept on smartphones these days. How is this a bug in 2022? Another thing: the Apple TV feels like it’s legitimately broken. Almost any clip I click on just goes black and won’t play. The only thing that seems to play is Good Morning Football. On top of all of that, the navigation is weird and the feel of the app is unfun and restrictive. It just feels unappealing. And not at all tailored for iOS. Lastly, when you find a great highlight clip you wanna share with friends, you’re outta luck. The app has no feature that allows you to share a clip with friends or on social. You gotta go to the web for that. It absurd. 0-17.

Needs better execution. The most recent version for both iOS and iPadOS just shows a banner that says “Tap to Retry.” Apparently a known issue and they are working on it, but overall the execution is quite poor. Most critically, GamePass functionality is broken. If you start a game and then go do something else, it forgets your location in the playback except under some circumstances which seem to be when the app doesn’t get swapped out. Maybe, who knows, but it’s almost random and doesn’t meet with the expectations from other streaming apps and services. Your position in the stream should be recorded in the cloud DB such that you can return to the same game playback and position from any device or browser. THIS IS BASIC EXPECTED FUNCTIONALITY. Layout of functions in then iOS, iPadOS, and Apple TV apps is poor as well. I shouldn’t need to find GamePass and scroll through weeks and finals. There is plenty of screen real estate so just have an easier selection mechanism.

App is not playing content I paid for.. After paying for NFL+, all pre season games are available except my local team which contradicts the advertisement of all local and preseason games. I then tried to sign in as a season ticket holder to access my NFL+premium not realizing I didn’t need to make the previous purchase, which is still not allowing me to watch my local game. The email link for signing in tells me I already have access to this content, but the app shows no difference in available content, or sign of me being signed in as a season ticket holder. At this point I should have $80 product access and I am still unable to view the only game I would like to watch, which should be the first game available. Customer service chat is no help whatsoever. It runs you through a list of prompts and doesn’t allow you to actually express your issue before basically saying “Hope this helps”.

Nfl+ gets in it’s own way. I want to state that i really enjoy nfl+ and it’s a convenient way for me to watch games while at work. I also want to state that just like everything in the nfl the idea is better than the execution. Nfl+ is good but the app and website are horrible. I paid for nfl+ and got a deal for nfl+ premium cheaper last month. Great, except it doesn’t work and they keep charging me. I cancelled the premium portion because surprise: the app didnt acknowledge me being a premium shbscriber and wouldn’t let ne watch redzone on my phone or online. Attempting to get nfl+ to work in the computer when you subscribed over the phone is like having a tooth pulled. All in all the good outweighs the bad for nfl+ just because of convenience and the nfl knows they can put out a subpar product and people like me will still shell out money while they never fix it. Just like madden.

Video feeds unreliable 2018 preseason. I have been using the NFL apps steadily for years and have had terrible results with my devices recently. Streaming either game highlights or game pass content often results in black screen of no video content within the app. I have 2 different iPhone models on Verizon and an iPad on AT&T. It is not the device or the network, sometimes NFL video will only work on 1 of three devices. I check my speed with speedtest to make sure I have a reliable signal and data speed before expecting video to work. NFL and whatever services they are using need to spend more time improving the stability of their app and video streams. I have used NFL streaming on Sundays from Verizon for years and I know about all the quirks but the lack of video working during this 2018 preseason really concerns me. If Netflix or Prime video was this bad on iOS people would drop their subscriptions. Please improve stability for all the fans who are increasingly mobile.

Consistently getting worse. When the NFL first started getting into the multi media game, they put out top notch content. This app was no different. But over the years, the quality of content has gone down bit by bit. The only reason I still used this app was due to familiarity and ease of use. That is gone now too. The latest update is going to force me to delete this app. Couple the new, less user friendly user interface with the constant prompts to create an account (I will never), and it gets annoying. To top it all off, the content is 99.9% opinion garbage. I don't care what some nobody's opinion is about "moves". Real football fans don't want this. But I guess you're no longer catering to "real" football fans anymore. Got to get those Swifties and fair weather fans to buy merch and watch the occasional game. At the rate things are going we won't be able to watch games on broadcast television soon. Progress for the sake of progress.... isn't progress.

Awful app,will get rid of Game pass if this remains only choice for viewing on iPad or phone.. I don’t believe the positive reviews out there about this app. Use of this app for game pass is extremely frustrating, so much so that I can’t even get through a full game. The lack of controls, the glitches where the game starts from the beginning again for no reason or jumps ahead. The fact that I can’t turn off scores even though I toggle the control that supposedly is for that purpose. All the clutter on the page when I just want the list of games for Game pass (an errant finger can start some chain of videos with no apparent way to stop them). The technical support responses are a joke and not helpful in the least. All in all, this app makes for a really negative experience. Oh, and the topping on the cake is that I’m being forced to use this app now on my iPad. Yea, they have taken away the option of viewing on a platform that actually provided a good experience (safari in my case).

Great app with a minor but glaring inconvenience. I wish videos didn’t require so much preparation to watch. Sometimes a video starts and I want to turn down the volume/adjust the brightness or respond to a text message, but when I swipe up for the former or down to even just check a message, the video stops. This wouldn’t be so bad, but when this happens, the process of watching the video completely restarts. This is particularly annoying when I’m trying to watch a 10-15 second video but have to sit through a 30-40 second advertisement and is only further escalated when I have to do so twice. Overall, I enjoy the app, love the content, and use it daily, but this hassle is something I have to deal with just about every time I use the app, and improved functionality could really go a long way in my app experience.

Gets the job done...but.... NHL, NBA, MLB, and even MLS have the opportunity to pay the application to view games live on your devices but the NFL doesn’t... NFL ands it’s fan seem to be supportive of the military but I don’t feel supported overseas!! If I’m trying to watch the game I have to rely on military sports channels which only plays 2 Channels for two teams that is never my team... so I have to wait until the game is done just to watch the highlights because I can’t watch the full replay... I can’t even pay for game pass because game pass is only available in random European app stores so I’m SOL in Okinawa Japan. Let me watch my boys darn It! also, I think the NFL app should also look more like the MLB and NHL apps that are similar and more easy to navigate also. These commercials for each highlight is also unbearable and it isn’t even a different commercial, it’s the same commercials before each and every video clip of a 15 second play. Hook me up!!!!

NFL+ is not worth the trouble.. At this point, we all know that what NFL advertises for NFL+ is not what you get. But even what you do get doesn’t work all the time! I signed up for NFL+ through the phone app. And it let me watch games on my phone. It let me watch replays on my Roku or computer. Intermittently though, when I log into NFL+ on my phone, Roku or computer, it tells me I have no active subscriptions. It’s usually about 50/50. The NFL website tells you to log out, clear your cookies and restart your browser…it still doesn’t work. It doesn’t even make sense when it works and when it doesn’t. To make matters worse, the NFL+ website is full of bugs and glitches. It hardly works. And there’s no where to submit a complaint! Writing a bad review like this appears to be the only option for letting the NFL know that what we paid for isn’t working.

Paid services take your money and do not work. I am constantly having problems with logins and watching games for NFL+ (previously GameDay). I cannot watch games because of login problems on both iPhone and AppleTV. Part of the issue is a random email account they generate for you to login with but it’s so long you cannot see the whole address in its text field to be able to write it down. Then it’s impossible to get real help because you get stuck talking to a ChatBot… How about a refund NFL? Update: It’s still the worst app in the world. I have been prompted to restore my account so many times the option I have is to downgrade my subscription. (Nice business operations NFL). I’ve restored to paying for Paramount + and YouTubeTV and it still won’t let me link those accounts…so I just use their apps. Amazing how bad the NFL is serving it’s fans willing to pay for their service.

Inconsistent Videos. So this may not belong here but I don’t see a way to write a review for the app on the Apple TV. The app on the Apple TV is awful. It goes from not loading, being signed out when you shut down the app, and having audio with no video. There is also an issue where everyday I use the app (with and without closing the app) it asks for me to sign in or state that the content I am trying to view needs to be signed in with my provider. These issues have loomed for a few years at this point. I have attempted to provide feedback but it feels like it falls on deaf ears. I have been responded back once and it was with a support page. The support page answers normally take at least 4 different tries before they would work. During some of my own troubleshooting most of my issues come from my HomePod when it is connected to my Apple TV. The sound will come through but no video. Force closing and restarting device still didn’t resolve the issue. Turned off the HomePod audio and I was able to correct the issues to a degree. This issue has been happening since 2018 when the HomePod came out. I would love to help out because I don’t think I am the only one. I do want to end up some positive notes. The video when it does connect is wonderful. The app on the iPhone is great. Much more robust than the Apple TV app.

Unreliable & Poor Quality. I’m often unable to access the watch/listen livestream functionality of my NFL+ account. For example, today when I tried to access it I received an error message stating, “Fumble! Looks like there was a problem with the video.” This happens frequently on game days. I tried updating the app, restarting my phone, checking my subscription status on the website, etc. No matter what I tried it just doesn’t work. When I have been able to watch/listen to games in the recent past, the quality was very poor, becoming intermittently blurry during what seems like the best or most crucial parts of the game such that I couldn’t make out the players or what is happening on the field. It almost seems as though the organization is hoping you’ll subscribe to one of their expensive tv packages out of sheer frustration. I’m canceling my subscription and deleting the app. Don’t waste your time or energy with it!

Deceptive Marketing NFL +. I expected not being able to watch out of market games or watch on my laptop/tv when I subscribed to NFL+, but I expected to get what was being advertised, which was out of market preseason games, and at least the opening game for this 2022 season. Since I subscribed to this service, I’ve only been able to watch two actual games using this service. They advertise that you can watch whatever game using NFL+ but you actually can’t. This is the first where I’ve experience such poor service from an app/company that I felt the need to write a poor review. NFL is litterally just trying to get your money. If they start to give what they advertise in the future, then sure, I’ll return as a cusumer, but until then I’m done with them. In addition to the app itself, connection is wonky and when a news notificaiton pops up and you click it, it doesn’t take you to the article you want to read. The app also feels very buggy and not clear.

Horrible App, Support, Business Model. This app could have been better developed by a team of monkeys sitting at computers. It crashes, the content constantly gives me errors, it will NOT connect to my Chromecast. When inask for help the morons in support tell me that my iPhone 7 isn't supported which is pure garbage. The phone isn't even two years old yet! All of this leads to the next rant. The NFL has officially peaked and is in decline. I'm a cord cutter and cannot for the life of me find a way to consume something I love without jumping through hoops, awful bugs in software, and idiotic restrictions on how and when I can watch content. The NFL seems more obsessed with controlling the personal lives of its labor than building a quality product and then finding ways to share it with its target market. I'm about five minutes away from completely abandoning a league that I have been a life long fan of. So frustrated right now I could scream.

Don’t Waste Your Time. In 2022 I paid for the basic NFL+ which didn’t help me at all since I couldn’t watch any of the games on a desktop computer? so this year I decided to upgrade. I cancelled my monthly basic subscription and paid for the premium and wasn’t able to use it because it kept saying I only had the basic subscription. I tried reaching out to their “support” and have gotten nowhere; no refunds, no change in my service, nothing. They don’t even have a number to call and try to deal with someone over the phone. They won’t help you they’ll just take your money. Worst sports app and absolute worst customer care. You’d think with how many BILLIONS the NFL makes that they’d be able to assist their customers but oh well don’t waste your time with buying their garbage subscriptions the whole app should be flagged for false advertising anyway since it says you can watch live in and out of market games but you totally can’t.

Misleading Super Bowl Promotion. NFL promoted this app so people who don’t have cable access could watch the Super Bowl for free, which would make perfect sense being that the Super Bowl broadcast is overflowing with advertisements. However, predictably, there was a catch. After downloading the app, I could watch the Super Bowl only on my smart phone and not on AppleTV. And when I tried to mirror my phone to the Apple TV, the NFL app disabled mirroring so there was just a black screen and not even sound on the video playing on the phone. That’s really dirty and left a horrific flavor in my mouth. If the folks in charge of marketing the NFL app want to inspire people to use the app, then at least give them true free access—on an actual television screen—to a major event that takes place only once a year. I’m deleting the NFL app immediately after writing this review because the NFL is unethical and doesn’t deserve getting my business or my data.

Nice to have but overall broken. Don’t get me wrong, I love to have the NFL app to watch the games on the go but overall it’s a broken app and they obviously just plain out refuse to fix it. My biggest issue which has been a somehow unfixed issue all season long is multiple players missing from the stat lines such as trey lance and Zach Wilson. As well as issues such as the games in the scores tab not loading and having to reload the app several times in order to view the games. As far as the problem with the players missing go, it’s not like they aren’t on the app all together, In the plays section of a game it will show the name and picture of the player, but they do not show up in the stats column. Considering this has been a problem since week 1 of the pre season and it is week 18 upon writing this review, it is just plain laziness on the NFL’s part. Just another example of how incompetent the NFL has proven to be lately.

NFL+ Is a Terrible Deal. Not even sure where to start. NFL+? More like NFL-. You’re basically paying $30 or $80 a year for features that were free in the past, like preseason games, or free today with a cheap over the air antenna. You’re also not able to cast or hardwire your phone or tablet to a TV to watch a game. They block the ability to do that. I get it, NFL+ is supposed to be a “mobile” service, but at least give me the option to watch it on a bigger screen with the more expensive plan. Not sure if this is a bug or a feature, but they say you can watch out of market preseason games on a phone or tablet. The app seems to block me from most preseason games I’ve tried to watch on my iPad. It just pops up with the logos of the two teams playing and hitting the play button does nothing. However, when I pull the same game up on my phone it works just fine. It’s like they really only want you to watch games on a phone. I tried the trial and canceled it 3 days in. I would be paying more money to have access to basically the same amount of features I already have without NFL+. I wouldn’t mind dropping $100 a year if it meant I could watch any regular or post season game on a TV. Heck, even allow us to stream games in 4K since the NFL loves to brag about their “4K Sky Cam” and other 4K cameras throughout the stadiums. Do better, NFL.

Unable to cast NFL+. App layout not good; 50 mil a yr?. I’m done with the NFL. AFTER DECADES of being a fan it’s come to where myself, family and my extended military family can NOT IDENTIFY with the pay structure anymore. New quarterbacks contracts over $50 million a year really, 260$ plus million for a five year contract fully paid. That more then my squadron would make in their lifetime. Referees are terrible, the pursuit of the all mighty dollar only drives up what we surfs pay to watch anything on any tv service. I cut cable ten years ago and now sports is driving up streaming services. So choices to curb back on the likes of Paramount, Peacock my be in the future. The Taylor Swift domination screen shots are over the top being bad especially in Buffalo and the scum bag shirtless acting like a four year old. Felt bad for Ravens fans, disrespected by very few shots of the crowd.

Rarely works correctly and now they charge you for it. I’ve been using this app for a few years, it used to be free which was ok because of all the streaming apps this is the worst. Now they charge you for it and the app has gotten way worse. There’s nothing more frustrating when you are trying to watch a game and this is the only place to watch it and it doesn’t work. The customer service is terrible, they don’t even respond to what I’m saying and keep saying the same thing over and over. Now they have a monopoly so you can’t go anywhere else except on rare occasions. Also one tip, when you go from full screen to PiP or reverse it pauses which is really annoying, the other apps don’t do this. You would expect more from such a large company like the NFL, especially now that they charge for it. I’m completely dissatisfied and they don’t care at all.

Shame On YOU NFL. Why would anyone pay $75 a month and can’t live stream games? I don’t live in the local market of my team anymore. I want to watch my team play more often but every legal way gets closed off because it’s all streaming of local market. I live in an area that doesn’t even have an NFL team. The closest teams are Dallas, New Orleans and Kansas City. If I could get my teams games on my tv I wouldn’t have the need to stream them. But I can’t stream them because the league are complete arses and will only allow you to stream whatever game they decide is in your local viewing area. I’m stuck with the Texans and Ravens this week. I can’t stand either team. Seriously thinking it’s time for another boycott of the NFL. Maybe permanent this time. What a horrible league the NFL has become. Teaches kids that it’s expected to cheat, and let’s not give fans the games they want. But it’s us the fans who pay their salaries by buying tickets paying to watch games buying merchandise and paying for the stadiums.

Stick to bootleg streams. Better value, less bugs.. I paid for an NFL+ subscription thinking it was a good deal but boy was I fooled. You can only livestream games within your market, you cannot choose between all of the current live games. Additionally, you can only stream on your mobile device. I’ve never been to a tailgate party with 5 dudes crowded around one smartphone before. If all of that wasn’t bad enough already, the app is so buggy and absolutely STINKS. My 16 year old nephew could design a more functional streaming app. As the app currently exists, you’re better off saving your money by avoiding the subscription and just finding one of the 12 bootleg websites active at any given time. You’re bound to experience the same bugs and delays that come along with bootleg streams using NFL+, the only difference is this app gives you the opportunity to get suckered out of $10-15 a month.

Helps me learn and keep up w/football. I love how the app helps us keep up with every aspect of the NFL season. The features I use the most are the standings features that show you each tran's standings and the playoff picture (which has been estimated since the first few weeks of the season). As a relatively new football fan, I often can't keep up with which team is in which division so this really helps. I also love the Games feature that helps me keep up with the schedule each week and especially keep up with the games I can't watch at home or all the way through. I can just go back through and see all of the "pretty" plays. Thank you NFL Network!!!

If I can give -5 stars I would. I’ve had nfl plus for years. I always get the annual subscription. I am currently subscribed to that….yet I cannot watch football. The funny part is I was watching a game, turned my screen off because I was in the store, when I turned it back on…It asks me to sign in…which I am and yet I’m locked out of the stream. When I try to resubscribe to NFL plus, it tells me my new subscription will apply after my current subscription expires (28 August 2024). I have tried for over a week of resetting everything, signing out/signing in, deleting the app and redownload. Nothing works. HERE’S THE BEST PART! There is no customer service in the universe for this outside of 5,000 articles on frequent or possible issues. Thus, the billion dollar NFL company steals my $100 and spits in our faces by making us dance when their product doesn’t work because there is actually no way to fix it. Negative 5 stars.