MyNBA 2K Companion App App Reviews

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Facescan. Every year the face scans get worse. It is almost impossible to do face scans. I have been dealing with this since launch and after several Updates, it still won’t work.

Face Scan is Broken. “Running Quality Check” never ends and when you do manage to get a scan to go through it butchers your face. It’s 2023 we have technology that can scan faces so easily. Complete waste of time

Probably the worse face scan app ever. Doesn’t even count down anymore, wants your face to basically be touching your phone at times just to make your nose look super huge…

Terrible Results. The process and result of this feature is actually hilarious. Took multiple tries to work, and then got every possible feature about me wrong, including my skin color 🤣

Nba 2k24 face scan. I was trying to do the face scan, but it wouldn’t work. I tried at least 15 times please fix it immediately because your game is already bad like really bad so if you could please fix the face scan please and thank you have a good day😉

Face scan is really bad. I tried to do the scan so many times and it said quality check and said it failed or it loaded but before I was about to see what it looks like it says There was an issue with your scan. Please start again and pay close attention to the instructions on the app. Otherwise I would rate it a five but the face scan part made it a 2 for me.

Running Quality Check. Tried to do a face scan and kept getting “running quality check” loading forever.

Log in. Have been trying for the past hour to log in and continues to tell me the app is un able to connect to my 2k account

lies. The apps face scan didn’t improve at all and I mean it’s laughably the exact same. So disappointing. I think the problem is you guys stopped making the face scan to where it scans th whole side of your face. This new scan only scans your face at like 45 degrees for some reason and the scan is incredibly inaccurate and face is alway flat on your my player. 2k23 face scan was way better.

REALLY DISAPPOINTING TO ALL THE PLAYERS!. The NBA 2K face scan app epitomizes disappointment in the gaming world, embodying neglect and a stark lack of investment. Once touted as a revolutionary feature, it has since become a symbol of frustration for players worldwide. With each update, hopes for improvement are dashed as the app continues to falter, plagued by glitches, inaccurate scans, and a general lack of maintenance. It's a glaring example of a money-grabbing tactic by developers who prioritize profits over user experience, yet fail to allocate resources to enhance the very product they profit from. The result is a subpar app that leaves users feeling cheated and disenchanted with the franchise's priorities.

Face scan doesn’t work as advertised. I’ve never had issues scanning my face in previous 2K games. I can never get passed ‘Running Quality Check’.

Thing is trash. This app is so f ahh don’t even work tried it 8 times still saying the same thing how is it keep getting worse every single year fix the problem bro

if i could give zero stars i would. the face scan technology was better 2k20-2k23. I don’t know what they were thinking here but they did really bad. 0/5 stars

Face ID works good. The Face ID is very hard but I got it and my build looks amazing🤩 it’s looks just like me the head to the toes very nice 👍😊

Trash. I was just trying to get my face into 2k so I downloaded this app and thought it will be good but I was waiting for 10 minutes on the loading screen so I never want to open than app ever again.

Doesn’t work. Keeps saying “Running Quality Check” and stays that way without completing the scan

Face Scan. Please fix the face scan last years was better so I know it can be done jus put it back if necessary but this years scan is horrible not accurate at all

Face scan not working. After I finish doing my scan it just says “running quality check” and does nothing. I’ve literally watched it for an hour and never load

Horrible Facescan. This has to be the worst year for face scans… I literally did my face scan 10+ times and they all came out horrible. Had my face looking all flat and smushed… smh how did 2k19 have a better face scan than 2k24 with new technology?!

Sign in. Every year I download this app to do the face scan and every year I have trouble trying to login! It always says failed!!

Worst experience. I’ve been trying to hear even for a month by far the worst head scan app they done. The music is mad annoying

Bugs. This app have so many problems that needs to be fixed

Kind of a waste. The face scan function is very cool and I appreciate it but that’s kind of all the app is after that. I would like for there to be a way for me to actually see my BUILD and attribute progression in the app.

Dumb. Whenever I try to sign in i tells me to connect then try again when I literally have full bars at my house all the TIME I wouldn’t have wasted my damm time if I knew this was a crappy app!!!

It’s great. Made me look better than I do in real life

Mid. The app is not too bad, although I think you should be able to play your 2k account on the app but that’s ok im prolly only gonna use it for news and face scan

Face Scan Trash. Why is this even a feature, the face scan doesn’t work and it leaves random black lines all over your characters face

Face scan does NOT WORK. Been trying to upload my face scan for over an hour. Says error every time makes absolutely no sense. Fix the face scan already!!

Won’t allow me to sign into Xbox account. I don’t know why but it won’t allow me to sign into my Xbox account to use the face scan. It’s frustrating at this point because everyone who uses this wants to scan their face to use in the game SMH please fix this

App is suspect. I have not been able to login or reset my password…I’ve deleted the app and used several emails bc it keeps saying login failed…seems I will be unable to create a player🙄

Why change. I don’t understand how the app fell off this bad last couple years they made the face scan so easy now with this one it doesn’t work

Super slow face scan. The face scan has been loading for the past 30 minutes

Useless. Won’t let me sing in with my PSN account in order to begin my face scan. I have had to reset my Psn password 3 times and still… even after multiple times putting the right password, it still won’t let me log in.

App is still trash. Everything they said they fixed is still the same , and face scan is still bad

2k just does not care enough about user experience. I never write reviews but I’m taking the time out of my day to do it for this. 2k puts a laughable effort in this app. The face scan was better in the 2k20 app. It’s somehow gotten worse 4 years later. And there’s still no way to see your face scan on the app, you have to load up 2k to see how terrible it came out. Not to mention it takes 10 minutes for it to actually find your face and scan it, all for there to be a huge black mark on your face scan always. Face scan has been around since 2k15 and not only have there been no improvements in 9 years, it’s gotten progressively worse.

Face scan not uploading. Apps great just got to fix the face scan part then I’ll 5star it but other then that like the other guy said if I’m building my dream character need3m to look like me not 100,000 other ppl

The Face Scan feature. I guess the new model of the scan is more accurate when trying to scan your face but it always put you into the next part where it’s trying start it’s progress of scanning and the stuff just doesn’t work. This bug immediately need to get solve because I’m not trying build me a dream guy with mine MyPlayer like the rest of them users on here

DO Not Download THIS GAME. It got me so mad I tried to scan my face multiple times and it kept on saying failed and also when I tried typing my email it kept on saying wrong email

Useless app. The face scan is the biggest waste of time. When you do it wrong it uploads perfectly fine, but when you do it correctly if fails the quality check EVERY SINGLE TIME. It doesn’t matter if you’re in a well lit room or outside on a nice day. It doesn’t work. This is a billion dollar company and they can’t even give us a working app. What a complete joke.

IF I COULD GIVE 0 ⭐️ I WOULD!. They’ve clearly put less and less work into these 2k companion apps. In previous 2k’s we’ve actually been made to scan our entire face .. from straight on view to a side view so they can capture depth. Apparently this year they didn’t see a reason to put DEPTH to your face on face scans so every single time you do it you can guarantee your face will be flat. Pointless.

Not Worth It. To this date I still can't sign in with my Nintendo account to scan my sons face and have him think his an NBA player, I gave up on this app… I'll try it on my ps5 to see if it works

The worst scan tech. This is probably the worst scan technology I have ever seen and the most useless app. Literally no useful, functioning features besides the face scan and THAT doesn’t even work right. No matter what lighting you use. This is 2K’s signature style. No UI/UX design that focuses on us the players. Straight money grab like their games. As soon as another sports game developer makes an NBA game, I’m gone.

ignore the reviews. Don’t even pay attention to the reviews. It works just like every other my 2k app. The reviews are mainly dweebs trying to self plug their twitch/yt

Terrible. This app by far is the worst app I ever encountered. The face scan is absolutely worthless. A billion dollar company and yall can’t get this right in 2024. Please shut this down and start from scratch.

Facial Scan. I’ll say this I’ve been trying to scan my face for the last 30 minutes. And I say that to say this-Last year I never had this problem,this brings life to the game on a personal level and from reading other reviews looks like the app creator for this year might have dropped the ball. It’s effected me because I loved that feature for years and now there’s an issue. I’m not here to buss anyone’s bubble or make jobs hard all I’m asking is please fix the bugs. I enjoy playing but this is one of my favorite features-please consider it. Thank you 😁

Waste of Time 2k is Deceitful. Don’t waste your time your builds never do what you pay for and this app is useless the console game is riddled with Microtransactions and you still do t get what you pay for plus the TOS they will implement at the end of the month looks to rob you of your BC and characters you don’t own them according to 2K save your money and frustration levels

remove this from the game at this point. You guys dont have enough money or resources to integrate an AI technology for facial recognition?? there is 3d app on my phone that can do better 3d sculpting of my head. a true disgrace to ever advertise face scan

Login fail. Can’t believe I tried to log in and a error always pops up says I can’t log in very disappointed can’t even enjoy something I spent 100$ on

terrible time waster. so it took an hour to get 1 scan in. The app is more concerned with playing that stupid music than making a good app that connects. It kust gets stuck on checking quality and just stays there. Bad enough it doesn’t load into the game right away this is just terrible time waster.

Where’s the in game player stats and stuff?!. You’d think an app you have to sign into with your game profile would have a way to check your progress in game as well as stats but it’s basically just a face scanner with a VC counter. If your not looking to scan your face into the game, I don’t think you should waste your time with this app.

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Horrible. The app constantly crashes. I don’t have the time to do a face scan. The only time the app worked was when I first installed i was able to do face scan but my console said there was an issue and I needed to do it again no biggie I thought. I was wrong after that this app constantly crashed whenever I tried to face scan even though I was speed running the face scan it would crash consistently I deleted and am about to reinstall hopefully that fixes it

Worst app of all time. You genuinely cannot even go into the app due to the human verification process. You cannot complete it it is ridiculous. 2K should be ashamed for how awful this app is

2k. Can I have 100k vc

pretty good. pretty good. but would be cooler if we could maybe have a way to make the my career player actually look like me instead of only having the choice of being black or white. like do a face scan on this for the mycareer?

Idk. TIKTOK IS GUSOAULA

Bull. These puzzles are complete BS. Can’t even sign in because apparently I’m not human because I can’t solve this bs.

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Face Scan. After like 10 years of this, the face scan is still hot dog water. Will upload 1 out of 10 times & you'll end up looking like an altered default character with some inbred gargoyle mixed in. Everyone's got the same swollen mutated forehead. Why is this app even available still, total joke 😂

Log in issues. It will not let me log into my Xbox account.

Face scan. Idk how you guys managed to screw up the face scan even more, but you did 🤦🏾‍♂️ Please make an update that fixes this issue because it’s terrible and ruins the experience

Terrible face scan. The face scan doesn’t work, you guys really put no effort in do you. It crashes every time you try to do it and if you finish the scan it ends up horrible, the only thing it would be decent for is locker codes if you’re not knew your console

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Dookie. Doodoo

Add me on Xbox: ac.immxrtal. Good app for event notis, one of the best guards out dere

2k. It’s loading to 50% then stopping

Face scan. Keep getting stuck at 50%

App is trash. App is trash cancel ronnie 2k forever

Face scan is still hot trash. Still bad

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HORRIBLE. It takes forever to scan your face

Face Scan. Face Scan is trash!

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THIS APP IS A JOKE... Youll see.😂

No one’s going to follow ur YouTube or twitch. NO ONE CARES BUD, STAY IN SCHOOL

HORRIBLE. Can’t even get a good scan no matter no light I’m in, PLEASE FIX!!!

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THANKS 2K. GREAT

Face Scan. It's not uploading properly.

Facescan. Actually terrible facescan wont work

Not working. It just stays loading

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Face Scan. I wish I could scan my face 🌚

Trash. Just straight trash like their game

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Bad. It didn’t work terrible app

Won’t upload face scan for NBA 2K24 for PS5. After logging in with my PlayStation account, clicking through the user agreement for face scanning, and giving permission to access my camera, the face scan appeared to work pretty fast. It said it was uploaded. Then when I go into mycareer mode on NBA 2K24 on PS5, I try to create a new build and then retrieving the scan of my face — but after moving quickly, the retrieval of the scan gets stuck on 50% and then never goes beyond that. I read online that sometimes if a face scan isn’t perfect, even though it was uploaded by this app successfully, it might lead to the game getting stuck on 50%. So I go back to this app and try rescanning my face: this goes well, right up until it’s about to save the face scan, when I get stuck on an app screen that says “running quality check” with a spinning circle beneath it — this never ends, and I’m not able to upload a new face scan. I try exiting the face scan and starting a new scan, with the same exact results, with the scan going quickly and then getting stuck on the page that says “running quality check.” Then I looked up this problem online and found that to get past the “running quality check” spinning wheel, I need to delete the app, reinstall it, and start again, which I do (including going back to the App Store, redownloading the app, signing in again to the PlayStation store, clicking through user agreements, giving permission to the camera etc.). I try running the face scan, but (a fun quirk of the face scanning each time) it likes to start the scan the second you press the button, rather than telling you first if you’ve positioned your head correctly — and because it said my head was too far away when I started the scan, just to be safe, I exit the face scan and start a new one to be sure I’m at the right distance for the entire scan. That was a mistake, since exiting the scan (but not the app) and starting a new scan resulted in getting by stuck again on the “running quality check” spinning wheel. I try exiting the face scan and starting a new face scan, with the same problem. So I delete the app a second time, redownload it, sign back in, etc. and this time I know I just need to hope the first scan is good and not to exit the scan. Luckily I was at a good distance, the scan goes well, I don’t get stuck more than a second or two on the “running quality check” page, and then the face scan is apparently successfully uploaded. I then jump back to my PS5 console. In order to get off the screen that was trying to upload my first face scan (still stuck at 50%), because there is no back (circle) button allowed on this page, I have to force quit the game and restart it. I go back into the game on the console, eventually am able to get back to the mycareer page where I select create a new build, and select that I want it to retrieve my face scan — but again it starts to load very fast, and again it gets stuck at exactly 50%. I’ve read online that both problems have occurred for other people — the problem of this app get stuck on the “running quality check” page indefinitely for face scans unless you delete and reinstall the app, and the problem of nba 2k24 for ps5 not being able to then get past 50% in downloading that face scan. My internet speeds are excellent, so it’s not my home internet. The PS5 itself is updated to the latest firmware, and the game has also been updated. The problem is somewhere between the game, the app, PlayStation network, or all three failing to accept, upload, and download successfully a face scan. Kind of a bummer because I mainly use mycareer mode in nba 2k games, and I’m not aware of a way to add a face scan to an existing saved character if I were to start with a generic computer-generated face now for mycareer and then try to add a face scan later. So I have to decide whether to keep trying this terrible face scan technology and delay starting mycareer mode until it works, or start mycareer now without a face scan, knowing I won’t be allowed to change the face of a character once I begin. For anyone else who likes mycareer mode, you know that it’s kind of a big time investment; if you like the character, you’ll end up playing that same character for weeks or months even. So kind of frustrating that 2K failed to nail the face scan tech for this game. I’d rather a poor scan than no scan at all, but it looks like face scanning won’t be an option for this game.

This sh⭐️t don’t work. You get the gist.

fix bug. app will not allow me to login to my playstation account

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Good gob. Excellent app

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sigh. fix the bloody app for pete's sake

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Horrible. Worst 2k scan ever

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