Apple Store App Reviews

No Dark Mode Icon?. I use this app often to browse and purchase Apple products. It works great. As of recent iPadOS 18 which introduced a better dark mode experience with specific dark mode icons, this app has yet to update from the stark white background when placed into dark mode. For an Apple specific app, you’d think this would have changed by now? Nearly 99% of the other apps have, and this is updated on iPhone. It sounds like a small annoyance, but when looking at a home screen, or app drawer and there is a singular eye sore and from the developers of the OS itself… it’s a bummer.

Bad Apple service. I am Apple loyal client for years but my recent experience with Apple service was horrible. I bought a Beats Flex and it died suddenly. I brought it to an Apple Store and they sent it to service. A few days later they told me that a mesh inside is missing and refused to service it unless I pay $59 (the headset itself is sold for $69 and you can buy it for $39 at BestBuy). It is ridiculous that I have no reason to open the earpiece to remove a mesh. They were not any reasonable in listening to me but insisted if I do not pay, they will not fix it, although they admitted the issue was with the bad battery. I could never imagine Apple having such a kind of service. I am very frustrated and it would be the last Apple product I buy.

Nicely designed store app. But Apple needs to support their own Order Tracking in Wallet!. Love the experience of buying something through this app. Everything is neatly organized and communicates clearly everything you’re purchasing. However I wish Apple would support their own Order Tracking feature in the Wallet app and let us see the progress of our shipment there! It’s frustrating enough that not a lot of online merchants support it, and I can see why since Apple themselves also do not. Please update this app to do so in the near future!

Pre order for iphone. So frustrated with Apple. By now you would think they could get it to work right! Every time there are issues. I did the pre order, but when it came time to place the order, I just kept getting error messages. So, I finally had to place a new order and now must wait an extra 3 weeks to get my phone. Apple doesn’t seem to care about the customer experience. By the way, the charge to my credit card was almost instantaneous! They made sure getting my money worked just fine! These continued failures drive me to consider alternative products.

I do everything on this app.. Rarely if ever needed to go to the store. I buy everything using this app! It’s quick and easy. If you know what you like and what you need, this is perfect. I also feel if you order using the app, you’ll get better priority and shipping less times. If you’re just getting to know about apple products or aren’t tech savvy, then visit their store to learn more one-on-one!

So awesome. Awesome it’s just so good to look for stuff it’s so easy and fast like I need a pacific phone case and is there like you can find anything that’s Apple’s thing but not all technology which is kind of sad but still good though I would recommend it for everyone like it’s so helpful to me because I can find my stuff is it like a Madlib like a magnet or a AirPod that I can edit so I can put stuff on it I’m really happy about this and this is was a very great update so I think it’s perfect.

About the AppStore itself, not this. Heads up, you can’t really write a review on the App Store itself (the one this review was written on-) so I’m just writing it here. One, I think the App Store should be able to be reviewed like any other app can incase it has bugs, and two, I was writing a fairly long review on a app to tell them about how I felt about it (I use the app dayily, it’s called finch.) and randomly I got token out of writing it and all of my progress got deleted… this has happened twice but the first time is when I closed the App Store for two seconds to check something for the review I was writing (it was very long) and all of my progress got deleted. Please fix this!!!

Worst glitch ever that happens everyday every time. I’m on iPad and I like iPad BUT there is a glitch that happens everyday, and it is that every time I’m in a app I desapear from the app and I can’t use the app. I get so angry when it happens. Please fix or I will never be able to use the apps. And you really need to fix please cause I want to break something when it happens and if it’s not fixed I will break something so pleeeeeeeeeeeeeeeeeaseeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee fix it. The iPad’s name is “iPad da Isabel”. Also my battery runs out too fast.

Laughing at most of the reviews because they’re not really app related!. I’m sorry, but I can’t help but laugh as I read the reviews for this app because they’re not really reviews for this app! Most of the reviews are gripes and some praise for everything from customer service to experience with Apple’s products or even of the Apple stores themselves. The app is good, but the app’s reviews are meaningless.

Needs more work; needs Vision Pro app. It would be inspiring to me and likely the developers to witness Apple pushing the boundaries of its technologies. This app serves as just one example where I envisioned Apple leading the way in digital shopping. However, the absence of a Vision Pro app is particularly disappointing. Moreover, the current state of the app limits customers’ ability to zoom in on marketing photos. While the pop-up boxes offer an immersive glimpse into display technology on the iPad, they are confined to a small box on a large screen. It would be commendable if Apple paid more attention to the finer details, design, and long-term usability of devices in the app. Lastly, I kindly request an update on when the order tracking feature in Apple’s Wallet app will be synced with Apple Store app purchases. Thank you for your attention to this matter.

Apple Store is the best i love Apple the way and i will always love Apple. Best place to shop at in person and online I’m happy i got my iPhone 16 Plus delivered from them last year in November the delivery and shipment is very fast and great i love you apple fan workers a lot you guys are the best i also like the MagSafe wireless charger you guys it’s fast amazing it’s also one of my favorite Apple accessories you guys sell I’m also glad you guys sell New iPhones and Refurbished iPhones but personally me i buy brand new iPhones only because they last more longer and i always like to buy brand new stuff i hope i get to buy more Apple phones or Apple accessories from you guys be safe Apple workers and thank you for the help

Apple Purchases. Just wondering if there’s a way to labeled the name of the Apple purchases so we can see what’s being deducted from our bank statements. For example I see a pending charge that says Apple and the amount but I don’t now if it’s coming from Apple TV, or a certain subscription that I purchase. I think each purchases should be labeled on what it is instead of me guessing each month.

Great - Apple is a ripoff! Can’t update App Store because I can’t run iOS 13!. Outrageous! Apple is not only extremely expensive — it is a frustrating RIPOFF! I own 4 iOS devices and a MacBook Pro. Now, my iPads are obsolete and no longer supported because I cannot install iOS 13, in order to update other apple apps that I have already spent a fortune on! Including Charging cables that change with every product upgrade. Your business model and markup is unconscionable and untenable. You are consistently proving to be a poorer and poorer product value for the for the cost. Do not mistake my criticism and product re-evaluation for some convoluted delusion of self entitlement—it’s not. The truth is you are nothing better than an opportunistic Carpetbagger! Good luck with that!

Apple is only a Controlling mechanism. I had to move from the states for health reasons. I Forgot my Apple ID password in November. Travelled to two countries in Europe to reset password . Both times at the Apple Store, they simply told me it can’t ever be fixed! I’m not even able to delete all and reset! No subscription services I have can Renewed, every minute, I get notification for entering my password continuously. Apple is a Joke that without the ID password, it works as a $50 phone. Shame on this monopoly company! My phone number has changed due to being away from the states more than 6 months:( so Now I gotta throw out 3 Apple devices ???!!!😢😢😢😢😢😢😢

The Apple Store App is bugged and fails to download Recent Update. This app does not work now because the download of the update fails and even a full restart of the iPhone 13 Pro Max fails to fix any of the App Stores Apple Store App update bug that makes it impossible to update the Apple Store App. And yeah, the Apple App Store App won't work on a previous version so it's just blocking new iPhone users from viewing their Mac Book Pro or other Apple Store Order details on their iPhones in real time... like they branded themselves as requiring customers to have to do... because Apple thought they were too good at Computer Science to fail this bad.

Store > App. I did multiple trade ins of devices. The first device trade in kit was left in the rain; I had to request a replacement three times over two weeks to get it after being disconnected on twice. The other device trade in kit is stuck in limbo waiting for my new device to ship, which it has and been received. I’ve requested twice to no avail, and the last time I asked if I could just take the device to a store and was told no and probably wouldn’t get my credit through any other method. So I continue to wait and annoy support 1 month+. Would’ve been easier to drive the hour to the store than this.

Apple iPad. The iPad Pro has been on my radar since the last update but it is not available for the new version so I’m hoping that will work out well with my current iPhone as I am using the iPhone to get my iPhone and my phone is on my other phones and my iPhone and iPhone and I will have a little more time on the iPhone to do that and I hope you enjoy the rest today I hope you’re doing OK

Removing scam apps. I agree w a few there, that in fact, a lot of scam pay apps shouldn’t be in Apple Store. Apple is a name held to a higher standard than most and people put their trust in apple and its products. Apple should be able to tell if apps are scams or not and not include them in their store. Don’t let us down Apple..and lose consumers trust in the products you advertise in Apple Store. People mostly believe if it’s in ur store they won’t be scammed. That’s seemingly not the case as a lot of us have learned the hard way.

The “automatic” update. Why in the world do my apps NEVER just auto update?? Never all the way from the first possibility to the 11 iPhone (currently own) I have the setting to auto update and always have had it set to that but I have to go into the App Store hit my picture for profile and go to purchased apps, scroll through da h and everyone I have ever downloaded looking for the “update” icon. How ridiculous is that?? Maybe I’m not doing something right but I’d assume having that setting I wouldn’t have to do anything after that!!

Just why?. Dear apple, Why force us to turn off “Live Photos” everyday? What do you get out of them, that makes you turn it back on every single day? I have to turn it off before I take a picture every day. It’s too much of an inconvenience to customers for it to just be a mistake or oversight. I’ve been an iPhone user since smart phones came out, but this and a couple other issues has me considering a Samsung for my families next phones. We’ve put up with all of your ridiculousness for years now, we even joke about how bad you are. Please do better if you want to keep your position.

KJV Bible. Twice in the last week I have gone to read my king James Bible and an ad pops upFreezing the page that I can’t get out of so I had to delete it and re download it this time it was a note that said I was winning an award for doing great three days in a row which I could care less I just wanted to read my scripture and again the page froze up would not allow me to go into my scripture even when I try to get out of it it would not allow me to go back in I am not impressed you have some kind of bug is this Bible which doesn’t allow people to just read without interference and pop-ups that freeze the page!

Improvements with the Apple app. Hey I tried ordering on the app some years back and there were issues like the order not clearing or going through when making the purchase plus too many glitches so you guys should definitely make better improvements on that so when people start buying stuff from the store online there won’t be any problems when ordering an Apple product of the customers choice.

Do not purchase from here!!. I missed the UPS delivery by less than 30 minutes (had to work longer than expected) and next delivery day is Monday (I’ll be at work) When I purchased the watch I had the option of delivery the next day or pick up from the store that day, d/t it being a drive in the dark and I can’t see well at night, I chose delivery, instant regret!! This has been the absolute worst experience!! I asked them to hold my package, I’d come get it (this was Friday around 3) well now it’s Saturday and UPS is closed. I asked Apple if I can get a refund and go purchase the exact same watch from the Apple Store that it an hour away, a refund can take 5-7 business days!! Ugh, I just need a watch!!!!

Suggesting. Attention Developers, consider incorporating a banking system within the Apple Store app. This would allow users to contribute a portion of their monthly spending toward future purchases, such as a new phone, and potentially save for big ticket items over time. Such features can enhance the user experience and make planning for expensive purchases more accessible. Thank you for your attention to this idea.

Please fix this!!. Apple in general is a good working product and device, however I have some complaints about its child safety settings and systems. When you put the child safety settings onto any device, anything that is linked with an Apple login deletes. It’s erased, you can’t get it back, instead of blocking its use and erasing what’s under it entirely, you could add something that requires a parents approval to let you use an Apple login, or even any login to begin with. I really hope this is seen and gets fixed.

NOT HAPPY AT ALL!. I have been told not to allow my old phone to accept software updates. After the relentless pop ups asking for the software updates, (and much to my hesitation) I did…and yes my phone, that I really liked a lot, and that was in perfect condition, crashed. And guess what… this multimillion dollar company has no one that is able to fix my phone! They offered to mail it off (for over $300) but no guarantee it could be fixed. If by chance they could fix it, it would be wiped clean and I’d loss everything anyway. So it worked, let the software updates happen and we crash your phone, and your are forced to buy a new one now! The old one lasted much longer than we thought or wanted! 😡 Not a very happy camper!

Abominable Business. I am unable to purchase a blue trackpad for my mother to match her blue iMac. I have a ton of Apple products, and my mom has quite of few now, thanks to my recommendation. After talking to several of apple’s support staff, they informed me they cannot sell us the trackpad to match her iMac—she had to have bought it when she bought the iMac! Unbelievable and completely unacceptable. Capitalism is a bottom-up command structure, not a top-down command structure. Apple—you don’t get to tell us what we can and cannot purchase. You should be ashamed of yourselves, but you won’t be because of all the blind yes-men that protect you from any valid criticism. What a shame.

No problems here!. Not sure what most of the reviewers are going on about. This is by far the easiest app to use. You can search for applications, there are categories, you can see your subscriptions, which apps you have purchased that are abs aren’t on the phone. Looks like a lot of people are just here complaining about things they don’t like about iOS 15.

Lies about notification preferences. It’s not every day you see one apple business unit ruining the user experience for the rest of the company. I have notifications for “announcements and offers” turned off for the Apple Store app, but lo and behold, today the app still pushes an ad for Mother’s Day items to me in the middle of my workday. I’m very disappointed by this experience and really hope this is a bug and not a sign that the marketing team is being given license to ruin user experience on apple devices. I am not interested in paying for something that interrupts my life with advertisements. I used to be able to expect way better from apple.

The best, well thought out, customer focused and highly efficient.. The absolute best, well thought out, customers focused and highly efficient way of doing things. I love this app. I deal with other apps, programs, softwares and various different computer system on diesel highway trucks and automotive application, and none can come up with the ease of use and efficiency of Apple. Apple has spoiled me so much that everything else just seems like it was developed by single IQ personnel. I wish everything was Apple and ran by their system.

Extremely Disappointed with Customer Service and Repair Costs. I recently purchased a MacBook Air M3 in July 2024, and my experience with the company has been nothing short of frustrating. After a rain incident, some water got into my laptop, and I rushed to the store for help. Upon arrival, I was initially told that I needed an appointment, but thankfully, a kind staff member allowed me to see someone after noticing my distress. However, the technician took a long time to arrive and, when he finally did, his attitude was dismissive. He even joked about the model being an Air, not a Pro, before shocking me with a repair quote of 1,100! I wasn't the only one facing issues—there were others in the store with similar problems, which raises concerns about the quality of these products. The lack of genuine customer service and the outrageous repair costs have left me feeling extremely let down. I expected better from a brand with such a strong reputation. I hope the company improves its customer service and addresses these issues, as I certainly won't be returning anytime soon. I will switch all my devices to better companies my parents have samsung and we never have been through all this mess before i will not wait i will but my iphone and ipad as a trade in better company

Worst customer service I ever had…. I ordered an iPhone 16 Pro Max paid in full on the pre-order. I never got the phone then afer that they told me I can go pick it up from the UPS location, when I get to the UPS location they were not able to find it and I had to call customer service… They never gave me an answer or where able to help me… instead of that they started guessing, at the end they told me they will be contacting me and that never happened…. I still don’t have my iPhone and they processed any refund so I had to open a claim with my card for the charge… THE WORST CUSTOMER SERVICE… I,ve been buying from apple since a long time but honestly I’m thinking to switch… really good products but TERRIBLE CUSTOMER SERVICE!

Why does this App Store allow apps to lie, cheat and purposely deceive customers.. For the last couple years I see all these gaming apps that promise to pay out lots of money and in most cases hundreds if you play for a couple hours or if you play for so long you will win all this money. You can tell from playing these games and the reviews that the ads are outright fraudulent and deceiving the customer so why is there no action taken against these apps and why are they allowed to keep their app on the App Store. Businesses, people and games should be held accountable for what they say in do and when they purposely lie and deceive players they should face consequences….not be allowed to stay on the App Store ripping players off.

Apple Store app & i13 are complete garbage. This app tracks you to death, shares info, says 'Apple' takes your Privacy seriously, load of crap… EDITED- ALSO Bought the iPhone 13...worse iPhone in yrs. CONSTANT BUGS-Without Bluetooth device connected there is no “red decline button” on screen so ur phone is taken hostage during an incoming call you don't want to answer UNLESS you unlock it & swipe away ALSO BT IS NON-FUNCTIONAL IF ALARM IS ON-SCREEN… Close-up camera worthless WON'T FOCUS (others same issue - My Galaxy S9+ has MUCH better camera overall regardless >3yrs older.) The internal App Library is worthless-NO sense. Also many other issues, but enough….

So disappointed. Well, I am not typically one to leave a bad review but I guess today is a first. Apple let me down today. My ten year old son made some bad choices, guessed and changed our Apple ID password and spent a thousand bucks on in-app purchases. Granted- we should have caught him that day of instead of the next day, but within 48 hours we had confiscated the phone and contacted Apple. They reviewed everything and gave us back $200. I reached out again with no change in results, and one last time for good measure. They aren’t going to budge. I get that we need to be accountable, but we are out $800 and I feel like they could have done more.

Virtues of In-App XYZ~. The single most insightful concept Mr. Jobs provided Us with, can be summarized as follows: “Zero Trust” as the prevailing form factor!!! Mr. Jobs was absolutely correct. No government entity, No corporate entity nor Banking CEO cares about individual Privacy or Autonomy ~ The proof of this came to Me in the form of an AT&T email, declaring that I/My account was hacked during a massive data breach??? AT&T has NOT, as of this writing, identified for Me how the breach occurred; i.e., was the point of origin WiFi or Bluetooth etc…. I am free therefore to assume that downloading any App that doesn’t come from the Apple App Store is likely tainted with “trackers” if nothing else. And the emerging technologies that are being developed specifically for breaching both WiFi and Bluetooth are robust to say the least. Yes, even at this early stage of truly developing the Tech Ecosystem ~ This is how far ahead of the rest of the Tech world Mr. Jobs thinking was. And, it was crystal clear to this point way back then: Currently, the Bad Actors Control or even Own Tech ~~~

Beware (no refund) Glow App blames Apple. I recently downloaded an app that was supposed to be a 30 day trial. That didn’t happen, but was fine with the $2.99 MONTHLY subscription only to be charged for the YEAR. The app Glow says they would refund me but CAN’T because of the way Apple has it setup & that Apple would have to refund me. Apple flat out refuses to give a refund. Even partial refund. An Apple representative said that I shouldn’t email again because the decision was final & will not be readdressed. Highly disappointed in a company that I have been loyal to for decades for this lack of service. Also, the app didn’t function as it should have.

(Cr)apple has been getting worse and worse. How many ios updates have you installed just to have another update to fix the one you installed the day before? Thats a flaw not in their technology but the company itself is flawed and will continue to be flawed. Innovation is lost with SJobs. You truly think SJobs would issue an iphone and then and give them a special letter just to extend the phone’s ‘shelf life’? Ie: iphone 6e. Who sells a phone and expects their customers to purchase the power cube separately? That is over a thousand dollar phone I’m talking about. Ghetto! So this app installation doesnt even work! Pressed it 20x’s and it just “reappears”. Ghetto!! App still unable to update and i have latest ios. Ghetto!!

App Store has an Update Bug. Since ios 18, the App Store is losing track of the updates. Upper right the account initials circle reflects how many app updates are available, and correctly counts down as each update is completed. But in the available updates section, as the updates are completing, the count down seems to skip a beat, so when they’re all done updating this number may still show a 1 or a 2 (upper right shows none). You have to manually slide the Updates section down to force it to check how many updates are available to clear the counter.

Would be great to see this run on iOS older than 15. Some folks just have older phones right now, but making this app compatible at least with some features for older phones would be very helpful. For example, it can be used in an Apple store to help the specialist learn more about our phone, but only if the phone is new enough. Or to save a recommendation given in the store. Thanks for considering this update!

They wanted me to pay for product I never received. I ordered a gift card and the tracking never updated beyond “label created”. I contacted support twice over two weeks each time being assured it was on the way. Now i just received an email saying the gift card was redeemed and a replacement/reimbursement will be impossible even though the tracking still confirms i never received the product. I’m fighting hard now to make sure i don’t pay for something that never made it to my home. The giftcard was for my sister’s birthday. I ordered it two weeks ago. Her birthday is tomorrow. Feels terrible. Don’t recommend.

Basics don't matter anymore. Apple as a company has gone downhill. They aren't even getting the basics right, like correct Weather data or voice to text (lately it's been riddled with errors). Their solution is always to just "upgrade to a new phone". Planned obsolescence may work for rich folk in California, but not the average consumer in the Midwest. Why does Apple deserve more of my money? I literally have all the devices. I can't afford to upgrade every single year. I need these things to last for a few years. But they are designed to eventually fail. Fact. Something tells me that Apple's time in the sun is setting. Consumers are tired of this cycle. Maybe it's time for a new CEO.

My problem is not with this app. Hello apple, I am not having issues with this app at all, but it’s the App Store itself. I had already purchased a game on here for free, but eventually I had to take it off my phone so I could update my phone. After I updated it, I couldn’t redownload the game because one of my families card information needed to be updated, but what does the card information have to do with redownloading a game I already had. So please explain this to me apple? Same goes for updating my apps that I already have.

Still badly broken for some. Someone had the bright idea of having this app automatically sign into tour local iCloud account on the device. Well & good, but some users still have a separate Apple ID for iTunes & purchases, and we always will apparently, as Apple won’t let users merge accounts. There is no way that I can find to sign into a different Apple ID if you use one for purchases. There are directions at one point, but they are literally nonsensical. There’s a place in your iCloud settings where you can control which apps use iCloud- but again, this app doesn’t follow the rules and is unlisted. There is no way to send apple feedback on this issue besides reviews, as on the Apple feedback webpage, this app is not listed with the other apple iOS apps. UPDATE: you can now submit feedback in the app. Convenience over usefulness seems to be the working mantra for Apple these days, but this issue is especially aggravating. Punishing older customers for issues that they can’t control is extremely bad form.

Pls update the ipad Air 1 gen. I have a ipad air 1 gen and I can't get new apps on it and plus it's dated back in 2013 and we shouldn't have to go through this and I'm tired of only playing the games that are on there it's not fair and I want to have a regular ipad instead of a outdated one if we don't get that update yourjust going mad dumb right now okay so please try to update it, it's boring and not fun bc there's nothing to do and Ik y'all don't sell them anymore by the people who still have one should have a update its not faire please fix it it boring to play and not fun

A iPhone Problem. Please respond to this. I downloaded a third party app and whenever I click it, it says “Unable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified.” Does anyone know how to fix it? I updated to iOS17 and I also trusted the app. Unable to Verify App: An internet connection is required to verify the trust of the developer' ... This app will not be available until verified.

Bought a iPhone 13th max with dead pixels. When I bought my iPhone 13 Pro Max shortly after release, I enjoyed it. That was untill maybe a month later when I was watching Netflix in a dark room & when the screen went black & I noticed 2 very noticeable white pixels that did not turn black on that specific scene. Contacted support & they said bring it in. I said “okay” but life gets busy & the nearest Apple Store is 1 hr away & when I was trying to get this phone I had to go 4 days after another because they made it super annoying & hard to acquire said phone. All I want is a fresh phone with fixed pixels is that too much to ask?

Loud sound. Sorry I didn’t know where else to put this but why WHY!!!! Would you ever in the name of what ever you find holy make the loud noise warning louder than the music!!!! I use Bluetooth in my car obviously it’s turned up for the base why then does my phone ping this loud mother loving sound to say my music is loud?? When that mother loving long is louder than the music playing. Please explain to me how that is the right course of action. And I can turn that stupid thing off!! I have used Apple since I was 16 I’m 27 now figure it out Apple. It’s getting harder to defend you when stupid stuff like this is still around 10 YEARS LATER!!! I mean what Steve passes and we just update the phone with one new feature like it’s still 2013.

Warning: Do not use the Apple Store app. I hope I can reach a few people before you end up in a situation similar to mine. I ordered AirPods from the apple app, and pre-populated address on the app happed to pop up as I was making the purchase. I contacted apple right away and asked then to correct my order - they said they would and I had nothing to worry about. Turns out- the AirPods were shipped to the old address of a friend (since they no longer live there I could not just ask them to mail them to me). I asked apple for a refund and they told me I need to contact the local police. With crime in America right now- you know the police will not give a crap about my lost AirPods!!!!! I am so disappointed at apple. I’m down almost $300 and they will not give me a refund even though they assured me the AirPods would be delivered to me. Apple has grown so much they can probably afford to ignore lifelong customers. Will be considering making a switch to Samsung.

Reminders BROKEN. The custom repeat setting in reminders DOES NOT WORK. I set a reminder to repeat every 3 days and the custom setting to do this consistently fails 100% of the time. Restart phone, delete reminders, make a new one, issue still persists. Back to trusty pen & paper. 📜 This feature worked fine before. Apple needs to chill on the addiction to bloat & reinventing the wheel every few months. Sending everyone on a lengthy expedition to search for that setting which is now buried like an ancient artifact… and just create robust, working software that works great for a few years, is that too much to ask???!!! 🙄🙄🙄

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Great organisation. With the apple bag I can look at what I want without having to search it and then configure it to my personal preferences and favourites is a great place to look at things that I do not need but really want

Not intuitive. Suddenly KOREAN.. I like using an official apple app to buy Apple products, especially to track the delivery of my item... but unfortunately this app ALWAYS request my credit card number and won't let me use the saved CC in IOS/safari that auto completes in any browser, but in this app for every new purchase I have to go to my handbag and get my card out to enter the details again. Worst by far is the latest app update has changed my entire app experience to KOREAN and no longer displays my local currency either. I'm afraid I'll now delete the app

Its good but what about this…. I thought about how everyone is buying the newest iPad and how everyone wants airpods, what about if apple added the airpods to the newest device so you can buy both at once instead of paying $1000 and then $200 its to much but if it was all together it would be amazing!!

Another unhappy jan…. The app was useless to me and what I was looking for. I wanted to see what refurbished iPhones were available- apparently Apple has many later models that are refurbished and therefore much cheaper, well, that’s what Apple says! And maybe this is another ‘Australian’ problem, because when I went to the app to find how, where, what etc it wouldn’t even allow me to put iPhones in, only laptops. And I also expected better from Apple,I mean we pay a premium for owning iPhones, soooooo much more than androids, so wouldn’t it stand to reason that anything that is to do with Apple products in any shape or form, would be top notch standard? Apparently not. Sad, but true.

I expected better from Apple...... I attempted to buy the iPhone X at the beginning of the pre order time, (I was obviously in a hurry) but it asked me to re-enter the shipping address, which I double checked the previous night. Then when I was ready to submit the order (which said shipping 3 Nov, which was the following week) I pressed submit, but it didn’t go through, I ended up pressing the submit button about 20 times, then the shipping date changed to 5 weeks. At this point I gave up and bought it through the website. I missed out through no fault of my own, I’m not happy at all.

Please don’t force updates. It’s really frustrating when you open the app up and 50% of the time you are forced to update. It’s not an app that you use frequently as you don’t need to buy products everyday, so you expect when you do open it, it will work. But no, it forces you to update which is a hassle.

Unless you have an Apple Gift Card or you have plenty of time…. …shop in store or at a reseller. The products are great but in Australia all physical products are drop-shipped from China and it is so incredibly slow. International shipping is via Fed Ex but pretty sure last mile is Australia Post…so in my case the Post Office 14km away.

 Store at Home. The perfect app for buying anything Apple, very easy to navigate. Extremely accurate in stock system with delivery and in store pickup details. Definitely an app worth having!

Not great functionality…. I’ve never been fond of this app, my first review was negative in that the app required iOS 14 when devices that were running iOS 13 (which was still supported at that time) could not run it. Now I find that while customers can add items to their cart, they cannot save their cart, only Apple can create a “saved cart” that can be then processed at a later time; Users only option is to leave their items in an unprocessed cart which can be paid for at the time of purchase. This should be a basic feature of the online store, it should not be reserved for Apple staff so only they can save a list of potential purchases that needs to be emailed to the customer.

Laughably bad. I’m trying to buy a new Apple Watch and iPhone on an iPhone. This should be simple, right? I’m trying to give Apple a lot of money from an Apple product so they have made that seamless, right? Wrong. I have a gift card so go to apply that. However I have $4 left to pay and guess what, I can’t pay that on Apple Pay 😂. No big deal you say, so I app switch to get my credit card number but when I come back it’s forgotten when I am in the process and so I have to re-enter the gift card. So stuck in an infinite loop of either needing to try and remember a 16 digit credit card number or a 16 digit gift card number. For obvious reasons I have abandoned my $3,500 cart

Functional enough but always needing an update. The app itself is fine. I only use it every now and then but without fail, every time I open it I need to update and can’t even browse. Kinda annoying

It is amazing. Everyone is complaining about the littlest of things this is a great app especially for an online store it’s the best one of these apps. I love it, this app was eaten one of the reasons my friend switched from Samsung because it was easier to find products. I absolutely love it.

iPhone 12pro max. Great new model, for apple, although on 5G it keeps timing out with internet can’t even get on the App Store, I’m in south Brisbane we’re there is strong signal but it won’t even send a one word text message with failure, but on 4g it works perfectly , don’t understand

Talk about taking the mickey. I don’t think I’ve ever bought anything through this app, despite it being installed by default on each phone I buy. Whatever. What’s not cool is how it’s used for promotional push notifications, without asking for permission. Unlike every other app you install. Apple has given itself the privilege of circumventing its own app requirements. Cheeky is an understatement.

I’m not happy :(. Recently lost one of my AirPods and went to Apple Brisbane to have it replaced. Spoke to ‘MJ’ Who must’ve been having a bad day. she told me that AirPod replacements weren’t dealt with until later in the day and because I was there during my working hours I offered to pay in full and return another time/day to pick it up but that apparently isn’t Apple procedure. I don’t know why she wasn’t prepared to help me but I suppose I know now what people are talking about when they say it’s just “Apple arrogance“

Umm… how do I upgrade my old iPad, when the “Apple Store” App stops working on

Seriously grow up. Yes it needs updating. In case you hadn’t noticed, the world’s best tech company is constantly growing and evolving. Boo hoo you had to wait 30 seconds to update the app. Grow up. You want the best? It takes a little patience.

IPhone 7. I bought an iPhone 7 from StarHub in Singapre. When i spoke onthe phone the other party could not hear me clearly, resuting with me speaking loudly. I went to StarHub and complained. After checking StarHub changed the phone. Sorry to say the same problem persists with the replacement iPhone 7. It is about a year since I bought the phone. Please advice what I can do? Jeswant.

Obviously a great app. One of the best shopping apps on iPhone, which you’d expect being developed by its creator. Dark mode is supported and works pretty well for the most part. Displays well and shopping is easy and comfortable. All the products are pretty easily accessible.

Frustrated and really disappointed. Really Apple? Are you joking? Trying to watch a series I downloaded from the Apple store which I purchased for $38 to watch via my Apple TV and it is so poor quality and stops and starts that makes me want to throw the Apple TV out the window. And I have NBN and chrome TV and it works just fine but it won’t play my Outlander Series 3 because Apple has the rights. It doesn’t even deserve the one star because it’s totally worth nada.

Why does the apple id keep popping up. So this happened to me last night. I was watch Netflix on my phone and suddenly saw a pop up asking me to sign into my apple id when i didnt even open my settings. Now it's popping up every 30 minutes. What is going on

Just using this to review the actual App Store. Could you make a feature in the review to let me see my own review

Your funds go missing. An Apple agent from support suggested i use this to save driving 120kms for gift cards Now I purchase around $500 usually so everything goes well says delivered in 1 hour yesterday fri 27-9 I tried again for a $450 Email gift card after 5 hours waiting no notifications I was on the phone to support I was on the phone for 3 hours passed around to 12 agents the problem has not been fixed and I have lost my $450 for 10 working days so that’s total of 12 days apples bank has my funds and they would be using it on the crypto market message say $0.00 charged but the $450 has gone from my bank account So they lie as well This continually happens I DON’T PURCHASE FROM THIS ANYMORE Untrustworthy you will lose your funds for ten days or is it just me because of my disability I’m seeing a solicitor about this constant treatment and fraudulently gaining funds for 10 working days BE AWARE I’m have shares this is how a shareholder and customer is treated STAY AWAY FROM THIS APP DONT get caught up in the scam I’m a disabled pensioner can’t afford missing funds Discrimination against a disabled person a customer a shareholder

Apple’a strategy is undoubtedly to price gouge loyal customers. Truly insulted by the price of the Studio Display, I own several Apple products and I have found their latest products designed to gouge to as much money as possible from customers in an overtly, often insulting manner. Look the ridiculous cost of an iPad keyboard. My keyboard is peeling and the corners are slowly coming apart, the cheap feeling material breaks down within months of use. The company lacks spirit, to me it feel likes a sterile office lobby filled with dull corporate men. Perhaps the product is good, or even great, but the exploitative relationship with customers is truly disposable.

Odd. Why doesn’t the App Store update everything at once? I make sure all apps are updated and then I look at a particular app and find a hasn’t been updated for some time. I think I should be able to rely on the App Store to update all. Other than that it does a good job.

IPhone 13 Pro ❤️. Omg I know this isn’t a review on the phone but I still wanted to stop by to say what a cracka job Apple 👌 Love my new iPhone 13 Pro and the camera is a delight and so much faster processing - Thank you Apple 😘😘

Apple 🥺 !. Apple is one of the best phones I’ve used . Apple has a special taste in phones and every phone they upload Improves then the past phones and I hope it keeps like this and never give up . the only issue is the price the price is super expensive but it worth it 🤞🏻💛💛💛💛💛💛 .

Ignores public health orders. We are under lockdown in Melbourne. So I ordered an item for same day delivery and clearly wrote to be left in front of door (no signature required). The courier knocked and I said thanks leave it there. But they said no Apple requires me to go out to meet the courier (who wasn’t wearing a mask, even though masks are currently mandatory outdoors). When I was given the package I was shocked to see that the Apple store deleted my notes about leaving the item/no signature. Unbelievably stupid and reckless.

Cannot sign out without signing out of iCloud. This app really needs to have login/logout functionality that's completely independent of the Apple ID logins that are used on iOS/iPadOS for iCloud or the App Store and Media. This app for me is for some reason signed in with my iCloud Apple ID, but I use a separate Apple ID for App Store and purchases, and this is also the primary Apple ID I use for purchases from the Apple Store. There appears to be no way for me to sign out of the Apple Store app, with out completely signing out of all the Apple ID's (including iCloud) that I'm signed into in Settings, which is a huge waste of time. And I don't even know that if I do this, that when I want to sign back in, that I can some how get the Apple Store app to recognise the Apple ID that I want, and not my iCloud Apple ID. So until this app has basic account management and login functionality that's completely independent of the iOS/iPadOS logins, it's pretty useless.

Overall. Great to get the scope of new products and to window shop of all the products, rather than having to go into the store. One feedback for opportunity for improvement is that the prices are too high. Other than that, all aces.

Invented a new Australian territory. Congrats to Apple, they've invented a new territory. No longer the ACT, according to some idiot, it's now just the "Capital Territory". Next can we expect the state of just "West"?? After all why duplicate when the country is in the address somewhere? Latest update now doesn’t accept Touch ID when when you reset it?? These poor “updates” are probably why we can’t review Apple?

Works fairly well / tracking # integration broken. Works fine, however at least in the case of Australia Post as a delivery partner, when you click on track order, the tracking number shown is wrong, it has a “&type” appended to it which makes it invalid. This might not strictly be the app’s fault but this is probably the best place to report it?

Battery replaced. I recently had my battery replaced at the apple store and was made aware that the phone could be damaged in the process. Sadly to say that the phone was damaged and replaced with a new iPhone 7 which came with a 2 year warranty how good is that I am very pleased with the outcome and service I received at the apple store

Can’t check out because of phone number. I don’t know what’s happened with this app, but I can no longer check out because it won’t accept my phone number when entering shipping information. The field always shows as red and it won’t accept the phone number regardless of how I enter it in the two fields!

iPhone 15 camera. My sister in law has found that her induction charging pad won’t operate properly because the low relief if the lens protruding from the iPhone back creats an sir gap which us enough to stop the pad from charging the phone. She had to twist the phone 90 degrees and add a spacer to move the ring induction on the iPhone to meet the induction ring if the pad. Just for your info Apple

Apple Store app. Hi just thought I’d leave a review here, was wanting to purchase a new MacBook Air with the M2 chip, but the app has an “error as it keeps telling me it “can’t complete this now please try again later” it’s been doing this for a few weeks now. Not sure what the problem is. I have purchased before using this app which is very handy as I’m not close to a Apple Store & don’t want to drive 2 hours to my closest Apple Stores, please fix with an up as last app update was 2 months ago…

Savings tracker. Apple should start thinking of creating a function that helps you track the money you have saved for a certain product.

The best ever. I have brought a Apple Watch series 3, the colour is really bright and outstanding. Also the arrive time is really quick. It was meant to come on Tuesday but it came on Monday. Apple store is the best app I have ever downloaded. Thanks APPLE so much:)

What type of idiots. What idiots run Apple? when you lock out your users from using the app because you force an upgrade of the app. If your ipad does not support os13 stiff cheddar the app will no longer work. Good way to loose business. What idiots are you to block your own customers from using your store with no alternative.

AMAZING!!!!!!. This app is amazing if your thinking of buying yourself or someone else a present then this is for you it is quick and easy to use I recommend this app

I phone X. I h8 it If it wasn’t so expensive I would stamp it into the ground Dear Apple, If you continue to release products like this you will once more go bankrupt and Steve james bs isn’t around to bail you out. Two points: I am a loyal consumer since your inception of iPhones it’s all I have used. -and for my staff. 2.i own a recruitment and labour hire firm so I am on a or the phone all the time The X actually made my fingers at the points tender I think due to excessive swiping due to how the set up is. If you want further info contact me directly please But honestly not being smart I actually have gone back to a red 7plus we had. Goes to show you how serious I am. JP Castelyn

probably a good app. I haven’t downloaded it yet but i know it will be an amazing app! question for apple, can the more recent updates lalor iphone xr? my phone is getting older by the minute and my parents won’t buy me a new one until like 4-6 years😭

An issue with the recent update. I was checking the new interface and when I got to ‘Shop For Your Devices’ section, I noticed that it’s showing the wrong iPhone for my iPhone X. It instead shows an iPhone 7/8 Plus

good but 1 thing. Can you make all the fake games get banned? I know it seems weird but whenever I wanna download a non- fake game it comes up with a whole heap of fake games like WhAt!? ThInK aBoUt ThE cHilDrEn!!!!!!!! Anyway I’m 8 and looking for games to play sometimes but it can get boring anyway bye

Expected more from Apple. So this app App Store isn’t great. I can get something cheaper at Costco and it won’t let me buy older iPhones for example if I want an an iPhone 12 pro I would need to look somewhere else but there is also no way I can buy refurbished iPhones from this app and I can’t find refurbish iPad. I can only find refurbished Apple Pencil’s and doesn’t let me see the compatibility on AirPods for example AirPodsmax won’t be able see what is compatible and the MacBook I find it hard to understand how much RAM is in a MacBook because they don’t say the word ram and for earbuds and headphones you don’t let me buy last generation

Needs better international support. Great if you’re shopping in a single country - but not so useful if you’re travelling - it’s not easy to change currencies, you can’t self-serve scan and buy in international stores and Apple Pay is prone to decline in some countries if your billing address is international

Accessibility. The store is so easy to youse you can find any thing and any thing at any time the refurbished products are also so good I got a refurbished MacBook Air and it is almost brand new amazing.

SIM cards and payment systems. When is apple going to create their own SIM cards. These third parties are stopping users from accessing their new phones. When is apple also going to make payments from phone to phone instead of third party payment systems

Mr khoa. I booked an appointment with Genius Bar for battery replacement. Battery health stuck at 86% for years and drained within 5-6hours. They refused to replace the battery even though I have been paying apple care plus for many years. Have never get anything replaced before but the only time I need actual service they refuse to do so. Apple care is a scam and the service is getting increasingly worse. I just bought ip15 pro and regretted. Will not be future customer of apple.

Tried to buy a phone at Apple Store. I visited the store in Brisbane wanting to buy a iPhone pro. First person pointed me to a person with an iPad in there hand. Waited patiently and then told to wait over in the corner for a “specialist”. After 15 mins no show and went back and said I just want to buy the phone. No no no you have to see the specialist. Alright then I will buy it online and pick it up. Went back to the office to buy it and you guessed it the store was being updated. Another 2 hrs went by and finally came back, clicked on buy , chose colour and memory and add to bag. NOT AVAILABLE at Brisbane store. Tried the other colours and all out of stock. What a freaking joke. Tried again the next day and only gray and white were available. Wife wanted the blue or black. Now it’s Friday and still out of stock. There sales techniques must be aimed at airheads with lots of time money. All I wanted to do was buy a phone.

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Blocked on iPhone SE. I can no longer use the Apple Store because it requires iOS 16 or later. The older version of the Apple Store redirects me to update the app. And here I was about to buy more Apple products. Great New Year’s update. Ugh.

Headphones. Hello this isn’t really a review to the ap but more to a product of theirs… so I have these earbuds I use by apple and I acsedently washed them in my pockets… AND I COULD STILL USE THEM!!! I would not test their water proof function but it’s just something cool I found out now TwT

App. Great

gud. jst gud

Charging cord malfunction. Our charging cord caught fire and despite saying you will help you have done nothing. Cabinet in my closet burnt. The situation could have been much worse.

Apple Store. Best app love all the new stuff and shipping is very reliable

App crashes after upgrade. Apple seems to be missing quality test Engineers. They can’t even verify if the latest release of an app loads successfully on install. What a shame for a trillion dollar tech giant. Apple - please add basic smoke tests when you release an upgrade. Test Case 1 - check if App loads

Dark mode. Support for dark mode

You Tube. Could you please remove the YouTube app from my phone for me I barely visit it since I don’t like the format. I find fake, corny and mostly immature. Furthermore it is taking a lot of space on my phone. I tried to remove it lately. A male came on giving me very lengthy instructions that I had no time to write. Then I sent a message asking them to send me the written instructions. It didn’t happen yet!! Thank you very much,

Go to the actual apple store. Go to the actual apple store

Apple Store. Can you upgrade Apple store

Low availability of product. Product always sold out when I want to check out!

Nice. This app is the best, Apple definitely makes the best stuff!

To much money. To much money I need to sell an arm and. Leg to get AirPods L

Nice. Apple makes the best phones and tablets but the computers are not as good as windows

Easy peasy!. It makes purchasing new items easy and tracking your package is built right in. Pakow!

Great!. The apple store has a beautiful look and I love all of the colors, photos and movements. Apple makes amazing stuff. One thing I wish there was is that you can choose all existing models on the compare model site

Awful customer service.. Bought a Mac book air last November and it just stopped working after a little over 1 year of use. Customer service is awful, not willing to help at all. They have expensive products with zero quality or care for their customers. Wouldn’t trust this brand!

Night mode? Hello??. 🦉🦉🦉. That all white screen needs to be optional

Shop for education. Can “shop for education” be embedded into the app? This will be helpful that everyone can just shop in the app, instead of shopping through the website. I think this is the purpose for this app to offer convenience for Apple shoppers.

App Won’t update. My app say there is an update and sends me to the App Store. But unable to update. I click the link to update, it thinks a few seconds then the update button reappears. I’ve tried on 5G and wifi. No go…

SCAM, don’t buy anything! Read. Bought an app for $10 a year ago with many reviews (scanner++) and it has since been removed. Called apple support to help me find it and all they said that is that if you can’t find it then it has been removed. So basically any app could be removed by the developer at any time. Since it’s past 60 days no refunds. What actually happened is after getting all that money they removed the app and rebranded again to ask for higher $. Apple said they don’t have any history or support for the apps. They don’t know which apps they have basically. Last time I buy any paid app on apple lol

Apple to buy. I can't buy any apps from my phone???

Constant request to update the app for no good reason. This is just a terribly written app. It seems to require an update every time Apple releases,or updates their hardware. It is like they hard code in the items into the app rather than have a framework that can connect back to Apple and update itself. Think of what an Amazon app would be like if it requires you to download a new app every time they sell something new? Yea.. that wouldn’t work. My theory is that Apple want you to keep your iOS up to date so they rewrite the Apple store app forcing the most recent iOS for it to work. My old iPad Air stopped being able to get the Apple store app as I refused to keep constantly upgrading and getting a slower and slower iPad from the bloat of new junk in iOS. It doesn’t serve Apple at all to make the online store app not work with older hardware as eventually when it does break you can’t buy a newer one as you don’t have the store.

Worst experience ever. I will never buy anything from Apple and will not invest in them ! It’s just unbelievable. I bought some thing and it broke in one month. I reach out to them wanted to get a replacement or a refund and they were like oh you know 14 days passed you cannot return anything. excuse me? Only this year I spent about 3000$ ! They don’t have any customer service and none of the customer support. I think I will choose another company for such big amounts of money.

Déçu j’ai changer mon iPad pour un plus récent. J’ai demander de faire le transfert des donner j ai 85 ans j’ai perdu beaucoup de casse tête que j avais payer sur mon autre iPad comment faire pour les récupérer merci mme Lucette Trepanier

Mise à jour. Il m’est impossible de faire la mise à jour. La fonction cherche à se mettre en place, sans succès.

Apple store app. The Apple Store app is awesome awesome awesome awesome awesome awesome to use

Does not support older iOS. I cannot access the Apple store app anymore because I cannot upgrade to the most recent iOS. why not allow me to download an older version of the app, like every other app does

Looking for $$$ more every update. Now having notifications for arcade games, can’t turn it off, etc.é. It’s looking like Facebook a little more everyday.._

Fastest delivery 😂😂. Worlds fastest delivery 🚚 by apple’s only in 50to 60 days 😅😅….

Something's gone awol. I love the app and it works well. The only thing is that labelled buttons are still awol for those of us who use VoiceOver, in order to look up such things as specific accessories like chargers, cables, brands, etc within charging essentials. Also, there are no labeled buttons indicating iPhone models, iPad models, or iPod models within the filters and possibly everything else either. Please do something about this for those of us who use VoiceOver, as we can not be guessing all the time, whether or not we have tapped the right model or accessory or not, when looking for specific things for our device.

Super Disappointed... I’m unable to use this app on my iPad Air because I cannot update above iOS 12.5.3 and buying a new iPad is not possible.. Could not even write the review from there.. Since I only shop using my iPad, you have cut me right out of your market.. you should open up your app to include ALL users.. :(

Ipad Mini. So I cannot install because I need higher than IOS 10 that my ipad will no longer support. So you dont support my 4 year old Ipad and I can not install apple store to see about purchasing a new ipad. Is this not one of you dumbest moves yet🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️

Bad. I did not get my stuff and the app is completely a lie

Yessss. I hit the jackpot 🎰 best app EVER

Good. Very reliable

Shareable discrete wishlist?. I would love a shareable discrete wishlist I can receive gifts with!

Cannot use. Making it iOS 17 exclusive, thus locking out any older devices, is the dumbest move possible. Now the only people who can shop for new devices are people who already have a new device.

requires iOS 13, unusable on iOS 12. Can’t use the app anymore. When I launch it, it blocks me from accessing the store and says “the app has been updated”, sends me to App Store. App Store says the app required iOS 13, but I’m on iOS 12. I can only “Open” the outdated, unusable version I have installed already, which worked just fine and has been killed by some kind of server-side check. Epic fail.

Why is everything so hard. Trying to help an nope can’t find anything your Apple Watch app really needs some help cuz it’s not working properly at all my music is going crazy an won’t work I press on something an it glitches not happy

Frustrated. I just found out that your Apple Store app is no longer usable on my 4 year old iPad with IOS 12.5 at it last update, it needs to be 13. To order a replacement cable I had to go on line and fill in more info which you already possess. Instead of 10 minutes, I spent 30. Your cart is not easily visible either.

Won’t accept my Mastercard. I can’t get anything. No way to contact support.

Apple sucks. Between a 2 year old phone that has a home button doesn’t work & they are telling me it will cost me $200.+ To fix it because warranty expired 3 months ago and an ipad that can’t be used anymore because I don’t have a computer with windows 10 to restore it or go to the damn store that too far to go to by bus. I’m totally disgusted in Apple right now. Garbage!

🫥🫡🫠🫤. Great new emoji o and a tip for the who had the mini: Just go to the site on safari. It’s the same but no storage loss

Needs IOS 16.00. I have an iPhone 7 and I tried using the apple store and it would always say it needs IOS 16.00+

Apple is the best. I love apple I want to kiss the person that made it

Perfect app. Very convenient, simple and user friendly.

iPad. Apple made it so easy to purchase and return old one, sent me box for packaging and couldn’t be happier, thanks apple

Great!. I am thinking of the perfect laptop for my daughter. MacBook Pro really seems to come out for me. Touch ID and a very fast and smooth chip, this will last my daughter who is turning 10, 5 to 10 years! Thank you Apple.

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Great for buying stuff. It does what its suppose to do, allow me to buy stuff directly from Apple. I like how it looks, I like how easy it is to buy stuff and that it just works. Never experienced this app crashing. Only thing Id say Id like to see is for them to bring in those neat animations like what they have on their website. Besides that I enjoy using this app

Billing and shipping information changes. I moved in July and changed my addresses on my Apple devices. In the order screen I manually input my new address as my shipping address. My order was still sent to my old address anyway. It’s annoying that my manual inputs are being overridden and that with all this automation changing my address on my Apple ID did not propagate to the rest of my phone or apples subsystems. Im waiting on a return or a cancellation, I’m not sure which because I keep getting different answers. And now I can’t even get to a store to replace the order because items aren’t in stock.

Excellent app with one minor UI problem. Love the ability to self checkout via Scan, Pay, and Go when using the app in an Apple Retail Store and how it confirms the products I’m selecting work with my devices. One UI issue though: the link to go continue to bag after adding an item is too hard to accurately hit. The link is too small and too close to the bottom of the screen and the element above.

Eeeeeh. So like every single app I play has like infinite adds and it’s sooooo annoying my whole family is angry about it my dad my mom my sister my brother me everyone so can u just make it so if you don’t want an app the add for it never shows up and there’s like an on and off button for it off is it gives you the add even if you don’t want it and on is if you skip it the add never shows up ever AGAIN also if this happens again I’m rating apple 0🌠 🙀😡😠.

DEAR APPLE CARE FOR US TOO. Apple, I LOVE your products. After 8 years of being away, I’m now back BUT I need yall to listen… not everyone can afford the latest greatest. And it’s very taxing and anxietizing knowing your phone could be literal trash and stop updating after 5 years. I have the 11 because this is what I can afford. Can you guys please start focusing and caring for people TOO. We get you need money, BUT we need to be able to survive. I won’t even touch the latest iPhone because it’s worth 1,000… thats rent and half for me. PLEASE CARE FOR YOUR CLIENTS TOO.

Lists are a good start…. The app is a decent way to shop. Apple FINALLY added a way over due feature but only half baked it. This is the new list. The way they implement list makes them almost worthless. There is no way to share a list with anyone outside of Apple. The whole idea of a list is to share it with a friend, and there is still no way to make a list that is shareable. Would earn a star or two if they were shareable.

Beautiful app. Please make products in cart tappable.. This is a beautiful app that is very enjoyable to use. There is one basic functionality missing. Items that appear in the Bag are not tappable. The only way to view the product’s detail page is to search for it and find it that way. Highly irritating. I’m super surprised something so basic is missing from an app from Apple. Separately, also hate that the app is auto-opened constantly and requires an update almost every time. This happens when tapping an email link or a search engine link. It’s again really irritating. If I want to open the app, I’ll open the app. Might uninstall it :( I use the website to shop and purchase for these reasons. Apple, please fix this!

I love this app. Thank u apple for bringing me the iPad Air 4 and is very nice and after 2 years I felt that when I am holding the iPad I felt like I am holding a invisible device and I knew what some people say that the service is not good but the service is good but the issue is that there system update is not up to date so please rate this app a 5 star rating thank u bye and good night/good morning!!

No physical sims card with AT&T. I am very disappointed in Apple. I have been with Apple since the iPhone has came out. Starting with the iPhone 15, AT&T iPhone no longer have the physical sims card. I dislike this feature because I can easily switch my sims card into an older phone if something was to happen to the one I’m using. Not to mention, I give my youngest son my old phones so he can play games… no longer will be able to do that, giving the phone has to be connected to a phone number! VERY DISAPPOINTING… this might be the year I change to a new company!

Denial of rebate. I purchased a new iPad, which I received in early March with the promise of a rebate if I sent my old iPad back, which I did in the return box provided. A couple of months later My iPad was returned! I called customer service, she promised to send me another return box and reprocess the rebate ( approved by her manager). Yesterday I received another “old “ iPad - which I don’t even believe to be mine for several reasons!!! Both times there was not even a letter explaining why I had not been granted my rebate, AS PROMISED. OBVIOUSLY I am VERY DISAPPOINTED !! I would, at least, like an explanation as to WHY!!!!

Great app saves time. This app is great I ordered my Apple Watch off of here and I had no problems it took no time to place the order and it got here so fast. I love this app it saves me so much time! I live 2 hours away from a Apple store and Apple gets it here the next day. I have no complaints for this app. I give it 10/10 do recommend.

Apple is behind. Since most of the updates that cannot be updated on an IPod with an outdated or previous system software. The other thing is that the iPod tends to overheat like a racehorse since the metal constantly conducts heat coming from the battery that the iPod uses. Apple no longer mass produced iPod since iPhone has better capacity and battery life than the iPod. I like the Apple Watch better since it has been improved from the previous version when it was first released. I love the I pad mini. And the iPhone mini.

Wasted an in-store trip. You seem to have everything else covered in these days of COVID-19. At the very least, your app could’ve made clear on an individual store’s page that you need to make an appointment to shop there in-person. Just wasted a morning coming in to purchase an item that your app said was available and gave me the store hours, but didn’t mention it’s by appointment only, even for items that don’t require a specialist to set up (it DOES say you need an appointment for anything that you’d need specialist assistance with). So while it’s nice that you outline that I need a mask to enter the store, the appointment necessity could be clearer.

Apple is no longer great. I’ve been an Apple user for decades. Today that ends. I ordered a new iPad, Magic Keyboard, and pencil. I paid extra to have everything here the next day. The pencil did not arrive. When I called, they said it will be 48 hours before they determine if they will send another one. Then it will be shipped using standard shipping. They acted like I was lying! Yes, I am going to lie - if this were true, I think it would have been better to say the iPad was not in the box! I can tell you where they can put their pencil. Sadly, I will start switching to Google. I am not a hater!

So let me get this straight. tl;dr — The Apple Store is the one app that should NEVER have an iPad OS version requirement. I’m using a first gen IPad Pro, and wanting to finally upgrade to Apple Silicon. I pull up the Apple Store app, card in hand, ready to buy. Oops, Apple Store must be updated. Download complete. Click Open. Nothing. Turns out, in Apple’s INFINITE wisdom, you need at least iPad OS 17… and this gen caps at 16.1… So let me get this straight… I need to upgrade my hardware but you’re denying me the ability to access the place where I would upgrade my hardware?? Just not a good business practice alienating your early adopters…

Poor service. Once again Apple is not ready for pre-order volume. Store will not launch until 15 after and no matter what you try you can’t get transaction to go through. When that happens iyou get an error to call 1800MYApple. After answering numerous questions with the call tree which takes multiple minutes you are finally transfered to sales line only to be told call volume is too high and to try back later. Apple you are going down hill do better!! I think I am going to call Samsung they will take my call.

I love it, but please allow a way to add gift cards from Wallet.. I love this app, buying items by scanning with my phone and not having to wait in line is incredible. The only bad thing about this app is there’s no way of linking a gift card in your wallet with the app (even two Apple employees at the store confirmed it). In wallet, a gift card has an Apple Store icon but clicking it does nothing but open the Apple Store app. It doesn't apply the gift card to the purchase.

Phone case & screen protector warranty. Apple cases aren’t that durable or good. Then they do not honor the warranty saying that the damage they see isn’t covered. So save your money on both their cases and the covers. Buy elsewhere for cheaper. Same for screen protector warranty, they purposefully don’t carry the warranty screen protectors in stock, forcing you to have to order online and have the replacement shipped to your house. Knowing you will need one ASAP to protect your phone. And the only protectors they offer in-store aren’t covered by warranty so you will have to buy if you need protection ASAP. Very scammy. So buy elsewhere if you can.

Gift card suppport. It’s literally impossible to pay with a gift card with Apple Pay workflow. It’s only available via the other payment forms flow and it’s super annoying to go through the process of adding everything to Apple Pay and then not be able to buy something properly because you don’t have the physical card at hand to input manually only cuz you are paying part of something with a gift card. Ran into this issue now 3-4 times

Very modern. I love the Apple Store app. It’s so convenient and simple. It’s very stylish and engaging. Making purchases is so simple and I love that I can use Apple Pay. You can learn about the product you are purchasing directly from the app. I love that I can track my orders right from the app. The only thing I would like to see is that if I want to use two credit cards to make a purchase on the app I can do so.

Great app except for one problem. I've had an overall good experience with this app. The only problem I have with it is that I can't use paypal to pay for things with this app. If I order something on the apple web site itself I can check out with either a credit card or paypal but on the app I can't use my paypal account to check out.

Saves a lot of repetition. I have had this app for some time now and find it exceptionally useful. I especially like being able to simply check in and pay with Apple Pay. I also like being able to scan merchandise at the store and pay for it and walk out. I simply flash the email receipt that Apple sends right away as I pass the security at the door.

Not worth the value or money to invest. After being at the store for over two hours, additional hour over the phone to be told the only place for repair are closed with no information on resuming. And with a bonus non-solution to no returning the manufacturer issues device under warranty because the company will not allow that with a reason. I’m letting everyone know whom is thinking of buy any Apple devices that it’s a waste of money and time. If you read this please choose a lesser price device instead of investing in Apple. Your faith and money is not valued. Zero star if able to submit

App won’t open or update. Just moved all my content from an old iPhone X to a new IPhone 12. When I tried to open this app it gave me a message that it needed to be updated, but when i hit update nothing happened. So I deleted it thinking I could reinstall, but now it shows up in the App Store as needed to be updated, but when I hit update still nothing happens. It’s no longer showing on the phone, so i can’t use or update or reinstall, but App Store thinks it’s still there and needs to be updated. Don’t see similar issues with any other apps.

Home Screen lacking features in the App Library. The App Library has nice sized icons and boxes to arrange them and looks really nice. Why can’t I have this experience on the Home Screen where I can personalize them and arrange them as I see fit? The App Library fails because I can’t personalize the arrangement, content and labels. The Home Screen fails because it lacks the formatting of the App Library and the app library fails because it can’t be personalized.

Apple wallet. So i put money into my apple wallet on the app and apparently the app took money from me for some unknown reason mind you never purchased anything with the app yet i just had the money there in case i wanted to buy something on the app again. What is even more frustrating is that there is no clear reason for why the money was taken out of my wallet and once you put the money in your apple wallet you can NOT put it back on your card EVER. So that was so great :) think i might just stick to paying everything at once i dont know.

Wrong checkout price. The online apple store gives wrong order totals. You will get an email confirmation of your order including all extra charges and taxes; then when the order actually starts processing it updates to a higher total and your payment method gets charged extra. After being on the phone with apple support for over 1 hour and being transferred to 4 different people, the last person just said cancel the order and go buy it at the store. This is not the usual great service we get from apple.

Forces update that I can’t get. Sure I’ve got an old phone (iPhone X) running on it’s latest iOS 16, but how can Apple expect me to buy a new phone if they require me to be on iOS 17 to use this app. The latest version of this app I can download doesn’t let me use the app. It says I have to update the app to use it, but I can’t update the app, because the latest version of the app requires me to update my phone software, but I can’t update my phone software, because I need to get a newer phone, but I can’t get a newer phone because I can’t access this app.

WHY IS ICLOUD NOW REQUIRED TO USE APP?!?. As another recent reviewer noted, this app now require you to sign into icloud to use this app. This, even though I am signed into itunes and the app store (just not signed into icloud). When I try to open the app, a dialog box opens up saying I must have an apple ID (which I do and am signed in) but when I click on the tab below that message, it takes me to settings where it asks me to sign into icloud! I dont use icloud and never will, and this app, until the update, never required me to use icloud in the 5 years I've been using it. So its either a bug, or an asinine move by apple to try to shove icloud down our throats.

Experience with Michael Linder. We were immediately engaged for help by Michael, a very energetic and passionate in store representative. He was probably assisting 3 to 5 customers at a time with outstanding efficiency. Customer service like this is truly unprecedented in today’s retail environment. We were truly inspired by his commitment to this brand and company. He deserves immediate recognition and promotion to the next level.

Better than Real Store. Basically you can customize every reasonably modern apple product for the lowest to the highest prices, you can customize an imac all the way from $800+ dollars al the way to $10,000+ and you can customize in every way possible. Its something you cant get from the actual store. Its also very good for people who are middle class lower class and rich. It is all fully customizable

Apple support. I had multiple questions and used the texting thread through Apple support. Let me tell you James is the NICEST, EASIEST, person I've ever been helped by at Apple. He answered every question I needed and sent me links to every question I had so I could go back into it later if I needed it again! 10/10 would recommend using the texting thread!

Is apple still an apple?. You know to not just let history repeat itself, even Steve Jobs started to renege in his last couple of releases from any stunning need for innovation. This could have been environmental or health related knowing him. However the latest administrator of apple has really changed the mood and perception of apple but his phone now does not seem any better than much older 5-6 version with regard to screen quality, speaker, and battery. He just added a watch and a credit card allying with a dirty banker?

The apple store is the best. If you're looking for the best iPhones to get right now, Apple's lineup is set for at least another couple of months. And thanks to the spring addition of the iPhone SE (2022) to Apple's lineup, you've got a more affordable 5G-ready option to consider if you're already overwhelmed by the rising cost of living. You can get great prices .

If it wasn’t for warranties I’d have a flip phone. Between siri and everything else apple related. My Apple home (entire house is setup on it) and all the money I’ve spent with this brand I have never had products that were this unreliable and downright bad. Siri gets worse and worse at her job, my iPhone 15 pro’s usb C port went out in about 1-2 months and I (NO LIE) almost exclusively use wireless chargers unless I must use a cable. Growing more and more tired of the Apple ecosystem after using Mac’s since the eMac came out. Thats 20 years and the last 5 years it just keeps going downhill.

Love all things Apple!. Maybe that’s because of buying my Apple products at the Apple store and having the advice of experts to get me started and share their expertise at workshops in the store. Most of the people in my circles who aren’t happy with an Apple product bought theirs elsewhere. Mine include an iPhone (probably 5 over the years), iPad (3rd upgrade) and MacBook Air (upgraded to #2 for more memory).

Not good at all.. It just doesn’t make any sense, they just took me out the entire system of Apple security, as iCloud, iTunes, and the entire system, and think is because of a comment I did, about payments, I liked Apple technology and iPhones as well, but since this super bad experience, I’m moving toy new phone company’s as google phones they look safety and trustful, let’s see. I’m not liking it any more. Apple is as good as it used to be before, couple of years ago. I can’t access to my accounts and I don’t know what to do to get my iPhone they have from me. So sad.

Amazing!. It’s super easy to use and get around on. Love the app a lot! Is there anyway you could have “I.D. Me” for Veterans? That would be a really good update to have because it would allow me to order things right off of my phone. I’m a Army Veteran and it would be very convenient for me! Thank you so much for providing us with so much support as well!

Rebates and information. I am going back home soon as I have a few questions please let me know what I need to see about it and I’ll give you a ride back in the mail today or help me with my rebate of the biller for my mail and phone bill account it would be added to is the one that XR credit please and good daggers

First Time Buyer. This was my first time purchasing from the Apple Store app. I was very delighted with how fast I was able to check out and order my iPhone X. Earlier in the day I made sure my credit card in my wallet was current, updated my billing and shipping address (recently moved) and was so pleased with how fast ordering was. I would highly recommend this app to people buying everyday items.

Read me. I’m not sure who I was supposed to go to but it’s gonna be y’all, ima pitch this idea okay get ready because it’s a smart one...2 sets of half heart emojis that two people can send to each other and when both send the half heart; boom! It makes a heart. This is the end sincerely Austin btw I had to much fun writing this but really new emojis loke yesterday people

Service nightmare, could be fixed but won’t. Ordered an iPhone 13 Pro, got just a measly charge cable. Returned the charge cable and Apple is refusing to refund me the $1,200 for the phone. They told me to call the cops to find the phone and have iced me cold as a customer. No customer service without a case ID from law enforcement. First case with NYPD went no where. Second case with my AG for consumer fraud, likely no where. Third case with my local precinct was super confused and I couldn’t report the crime. Now i’m going to another precinct to see if i can file a case against the Apple store for not issuing a refund. Really Apple? Really?

Customer Service. Horrible customer service. I bought iPhone 7 plus from Apple store with upgrading program but somehow I cannot get iPhone X.It is giving error because of my carrier which is at&t prepaid. I cannot understand what my carrier had to do with my phone which is I get it from Apple store with upgrading program. I called the customer service and tried to explain them the problem. They always transfer me the other people and I have to explain and give all the details again and again. Apple you deserve or we expect better from you. Very disappointed.😡😡😡

Solid App, great ideas.. The app reviews for this app are very one sided. I find a lot of people complain more than review. The app it self is really well written and designed. I like its ability to let me ring out for anything on the shelf. Cases, cables, and EarPods and such. I ordered an iPad on the app and asked for a personal delivery in the store. They walked right up, handed my my iPad after checking my ID and away I went.

STOP! I know I’m eligible for a new iPhone!. I know I’m eligible for a new iPhone and despite having turned off those notifications in the app half a dozen times, you keep sending them and the setting is reset. I like the app and have used it many times to make purchases but these random notifications I’ve told you to stop sending me are incredibly irritating!

Great app!. Easy and quick to order products! Also excellent customer service. I had originally inputted the wrong address by accident and was able to quickly resolve the issue within a few minutes! I would definitely recommend this app just for the quick and polite specialists.

It worked just the other day. Wgo? Just a few days ago I purchased a small gift card via 🍏pay. Transaction was smooth & quick .. no issues. Today I’m having issues with a purchase of the same: For whatever reason Apple declining my 🍏pay info. All info exactly same as other day, plenty in acct, etc. Support was contacted. Recommendations followed to a T but did not resolve issue. This whole thing makes no sense!!

Doesn’t run on older devices. Dear Apple, do you know who might want to buy new Apple devices? people who already own older Apple devices. Therefore, preventing the Apple Store app from running on older Apple devices (it only runs on the latest version of iOS) is not the smartest decision you could have made. Oh, I know that one can access almost (but not quite) the same information on Apple website on the desktop, but using Apple Pay is not an option there, so no 3% rebate for those schmucks who don’t upgrade their devices often enough.

Ik this has nothing to do with the app but trust me out on this. I want to put multiple photos on my background but they don’t go in order because the only thing to do something like that is shuffle photos so they won’t go in order. If there’s a way to put multiple photos without making it go in a random order let me know but if there is not I am kindly asking you to add a mode to do that, thank you.

2 lost phones in transit but it’s our fault. My husband and I each ordered a new phone back on 1/14 and still have not received them. Mine showed to be shipped but never got to me and was declared lost. My husbands never even showed to ship out. I was able to get a replacement ordered without a delay. They have not for my husband and have not been helpful at all. Now that they are so delayed, we are losing his trade in credit through AT&T. All they say we can do is pay the difference of almost $500 for their trade in. IT IS NOT OUR FAULT THESE WERE LOSSED! What a joke. Never ordered through the store again.