BCBSM Coordinated Care App Reviews

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Thank you!. Best app ever! The support from staff is awesome. Always there to help or answer questions. I hope this app last forever. Thank you BCBS!

Five stars when accessible. I love this app…when it is working. Unfortunately, there have been enough times, where I can’t access this app, that it is forcing me to give it no more than a three star rating. I can definitely see stars falling off of that if the app doesn’t become reliable soon. Great concept, but fix it. Right now it’s just hogging space on my phone.

Parent/Guardian. Quick and easy way to pass information coupled with phone calls for the more sensitive and complex questions or concerns it’s been great

Disconnect. I can not access the app from my phone . All of a sudden you click on the app and it disappears I have tried deleting and adding it back and logging in again and it still happens for the past few days therefore I have no communications with my nurse case manager at this time- I need access to my nurse asap

Care Coordination App - Great Addition!!. I think the addition of the care coordination app is a wonderful addition. The chat feature is great, plus the little check list daily is nice to keep on top of important health issues.

Have to reload, again.. Once again I needed to reload this app. Not happy about this.

Time spent. Enjoy the fact that I can talk to my care manager and get a response within a day

Review. This has been helpful for me as I’ve been struggling with a new diagnosis of CSF. The info and support are appreciated.

Too many notifications. Was recommended this app as a way to have a messaging system with our BCBS nurse card manager. I’ve found that the app works well for that. Otherwise it appears designed for the patient and not family coordinating care. Managing multiple notifications regarding step trackers, etc, primarily geared towards the patient themselves, is tedious. There should be a setting you can enable at first use that disables all the extra notifications and features, customizing the app for a caregiver or family member.

Great app. I love this app and it’s very easy to use!!!!

Needs more work. This is the type of minimalist system I would expect from BCBSM. It thinks that steps are the only exercise worth tracking. It will grab steps from Apple Health, but no other app. There is no way to record other exercise. It is best described as a chat app, not a health fitness app.

Helpful. Good stuff all about keeping you healthy

JDS. Great app very useful and convenient

Update not good. I have been loving this app, the articles, and the chat with my coordinator, but the new update won’t let me open it and I can’t do my checklist, and therefore am missing out on articles.

Convenient. Very convenient and easy to use

Post op care. What a great bunch of health care professionals that helped get everything together for my recovery thank you for your dedication and commitment.

Love this App. Many insurance companies don’t offer an App like this one. It is a helpful tool to keep up Motivated.

Wellness call. I was contacted by a staff member and I have been absolutely impressed by the follow up and support I have received. The employee is outstanding. For the first time I actually feel like I’m being cared for by an insurance company. Well done

Great Health. One of the best opportunities for a member to expand the medical care team. I recommend ALL MEMBERS TO GET INVOLVED!

Great App!. I am finding this app to be helpful to track my elderly mother’s health concerns. And it is great to have a health professional a chat away.

Caring team. Love the attention to detail and the follow through of each member of the team.

Very Helpful. Good Tips! I need to remember to track my steps. I was amazed at my numbers today! A walk plus daily activities. The tracker provides incentive!

How this is helping me. The reminders are a big help, knowing I have someone to contact is reassuring, and the articles give me more insight on what I need to do or know.

Happy Maybe one of the better developments since the invention of sliced bread.😇. M one of the better

Great app. Provides lots of great info. The info is is in small bites and easy to review. Great dsta for those concerned with their health.

BCBSM. My nurse Michelle is awesome and very helpful and informative!!

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