Epson Smart Panel App Reviews

Epson xp4200. Could not get my epson xp4200 to print called customer service for help. First gal couldn’t help said she would send me to customer tech support. Chris told me he couldn’t help and would send a request that someone would call me in 24 hours. I do want to wait 24 hours to set up my printer. After telling him that was acceptable and asked, why if he was tech support he couldn’t help. Then he tried to help and couldn’t help me download my printer to the computer. Now he is sending me instructions through my email. Too much hassle for help. If I can’t get the printer to work with my phone and computer I will pack it up and take it back. Disappointed with customer service.

Cryptic, not user-friendly - buying it was a mistake. I bought an Epson printer after years of HP - the salesperson convinced me it was superior to HP, mainly because of how the ink is refilled. However, I find it is FAR more difficult to use - it is not the least bit user friendly. I haven’t recently had to puzzle out how to refill the ink - I did it a while back and it seemed doable but I’m not confident about next time. HOWEVER, everything else about it needs to be puzzled out each time I want to print something out. Also, there is a ridiculously long wait period for it to be ready to print after I turn it on so when I try to print and get an error message of “printer not ready” or “not detected” I don’t know if it isn’t being detected for some reason - such as not being connected - or just hasn’t taken its 15-minute warm-up time. I feel buying it was a mistake but since it’s new I’m stuck with it - I won’t make this mistake next time.

Uses a lot of ink!!!!. I think it’s crazy if you print 20 color pages and your out of ink. Then I got more ink the next day, and printed more pages with just a tiny pic of the recipe, like a 1x1 photo, and everything else was black. That used another cartridge of two of my ink cartridges. So every time I print 10-20 pages I have to change a cartridge or more. I have already spent more in cartridges then I have for the printer and I just got less then a week ago. The print quality is great even thought I have it on normal for every day use.

Was great, now is a brick. When I first started using this app, it was great. Hooked up to my printer/scanner WF-2830 just fine, allowed me to update firmware, gave me ink status, etc. very UI friendly. Since the most recent firmware update on my printer and the update on iPhone, I have been unable to find, much less connect to my printer/scanner. Other printer apps are still able to find and print to it so I don’t know what’s going on. I’ve searched forums and even Epson’s site to no avail. I can’t recommend a bricked app to anyone until Epson figures out what happened and fixes it. To Epson: my printer and my Apple device have been tried on both regular WiFi and WiFi Direct connection and it still couldn’t see the printer to “set it up”.

Needs Precise Location? Why?. It’s a printer. It prints. It’s not a GPS…I don’t expect this app to help me navigate around traffic. I’m only using this printer at one location, why does it need my precise GPS location? Do you want Epson to link our WiFi SSID with my location, because that’s exactly what this app lets it do? Epson can hide behind the claim that it doesn’t associate this data with a user, and that may be true, but it doesn’t stop them from associating the name of you WiFi network with your location, which is valuable information when collected from hundreds of thousands of users.

Warning exposing my data online. This app is limited, yet seems to get around pretty good inside my old files. When I tried to pursue a solution by going to its webpage link that I found within its app, it was a dead end. This is just a tiny little app inside of a multibillion dollar entity that has been around since 1948, providing convenient tricks with our own data, and distracting its collection tactics by pointing out the favors it’s doing to make our lives easier, that is until we find ourselves at the mercy of an app that should be back on level ground in the playing field as consequence for being deceptive to the innocent.

Wi-Fi. Just bought the 2400 eco tank model. Print speeds of black and white is great. Color is decent too. Photos are pretty slow. The app was pretty user friendly except when connecting to Wi-Fi. You just have to press the Wi-Fi button on the printer which I figured out on my own. Other than that setup was a breeze. I’m pretty happy over all. Prints over Wi-Fi easily from my phone if you select the documents from the app. The only part that is less than desirable is that it requires that you save the document then open the app and select that document to print it rather than it letting you print straight from an opened document. Overall would recommend this product.

Ridiculous. Forcing users to go through your painful app and making them give full access to their photos etc in order to print is disgusting! When I bought the printer it said iOS compatible and my old Epson was easy to use with all my products! This is a real mistake to force this app on users! I am not going to buy Epson in the future and I am probably going to return this product and I was a loyal customer!! Your App isn’t even user friendly with iOS! Serious screwup forcing this app and forcing users to give you way more access than we should ever have to!!

Great little printer. After dealing for 25 + years of HP printers generation after generation started with HP 4L (laser) pretty good while it worked - and then a few others I’ve decided to go the appeal of less and cheaper ink. So here we go. Great app while using my iPhone or iPad works perfect. Then downloaded the drivers and user software into my PC. Also, no issues so far it’s been 2 months I think. Printing not as fast as HP but quality is great and works all the time My model 2850 does not come with Ethernet port but works great on WiFi. No issues so far and very happy. For those people who are having issues I’d say go back to basics download everything from scratch and read the manual! I did, very happy with my little giant printer

Great Printer. This printer does everything I want and more. perfect home computer. It uses very little ink. Prints black & white and color perfectly. The Smart Panel App even allows me to scan photos, save or email them where I want and even crop them if I so desire. 2 sided is easy. It rarely jams and then is easy to unjam. I wish the screen was touch instead of icons to push, but with all the positives I deal with that little inconvenience

Epson ET4850. I purchased this printer because I am tired of paying so much for ink cartridges and was looking at ink tank printers. This one has a larger information screen and had more accessories. It was fairly easy to install, I am rather technically challenged but had no problems setting it up. The print quality is great and should be more economical having to buy less ink. This ink lasts longer and cost less than cartridges.

Printer set up. Took almost an hour to set it up. Started out OK. Connecting to the Wi-Fi was hard. First it couldn’t find my router. Then I tried to enter it manually. Did not work. Turned router off and on still could not find. Turned off printer. It started to find the router but would not let me enter the password. Took me at least 10 times to enter password. Everything it said to do would always shut me down. Finally I just pressed return and it worked. Not easy to understand the steps? I hope I don’t have to do it again…

NO REVERSE PRINTING???. So, I’m printing 100 page scripts from my phone, and they’re coming out in the wrong order… which means I have to sit there, flipping the pages into the correct order. When I called Epson Support, the guy said that Feature is not available on the phone app and there is nothing I can do but print from my laptop. I print several scripts a day from my phone and don’t use a laptop. He was pretty rude to me, and would not put a Feature request through to the technical team for this so I came here to let you all know about it.

Printing Microsoft docs from Apple products. My Et-2800 Epson printer prints images and pdf documents well, BUT printing Microsoft documents has been frustrating. Google search showed this has been a problem with Epson printers for years. The error message I received when first trying to print a docx document was that format not recognized, convert to PDF format. Ridiculous. I have now gotten a docx file to print, but I tried several solutions including download new version of Printing app from Epson after a hardware update. Note: I use Apple products, iPhone, iPad, and MacBook.

Epson is best of the best of the best and a beast. Tried printers from everywhere and every company, bar none the best software especially compared to the hot mess HP has right now. Other than large format Canon photo printers and plotters The Ink tank is beast and is a tank. Been using continuous ink systems since 2002 as a add-on product. Auto priming and cleaning with maintenance carts. Get on board to a hassle free experience, with only the rare and super quick restarts for issues with some wi-fi access points. Honestly even that isn’t Epson fault but wow do they restart fast. Get in!

Broken. The app won’t connect over WiFi. It will only connect through the WiFi direct setup. Start there and it’s a mediocre app with limited functionality. It requires a second app Epson creative print to actually get to a lot of the functionality Epson is marketing. There is no documentation around features like connect to Google classroom. I suspect all this is new and it’s a new product so documentation and support are lagging. But until those catch-up, I would recommend you avoid the huge time sink into trying to find some useful purpose for this app- because it just isn’t there.

Constantly disconnects, then nowhere to be found!. When we first got this printer, we liked it; despite it having no touch screen, it seemed to work okay. And we were lured in by the economical ink use. However, it seems like every time we want to print, it has disconnected, and it cannot be found! 😡 Then we have to start setup all over again, and over again, and over again, and over again, ad infinitum! 😡. Do you know what it’s like to try entering a complex wifi password on their tiny “keyboard” with no touch screen? A very time consuming process that would be bad enough if we only had to do it once, but absolute torture to have to do it every other day! Grrrr! 😡Today I tried numerous times to re-connect this thing, but it failed every single time, both with wifi, and with the Ethernet connection, nothing worked! 😡. I’m getting pretty disgusted with this terrible printer, and pretty fed up! It’s still not connected, and it’s dead in the water, a pretty useless paperweight, as far as I can see right now! EPSON, why can’t you make a printer that actually consistently works, and stays connected to a network??? And don’t be blaming the network either, we have a very fast and very capable high speed network with a 1GB fiber connection, with most devices including this printer, connected through hard wired CAT8 Ethernet cables, except for our mobile devices. Epson, Let’s get your printer to consistently work for a change!

Epson hate Apple. Epson seems to universally make their products difficult if not impossible to use with Apple products. While claiming that Epson printers are AirPrint compatible, I have yet to ever get an Epson printer to consistently work with AirPrint. I have returned 3 Epson printers and replaced them with Brother or Canon because those brands live up to their claims of being AirPrint compatible. The only reason I’m keeping the Epson printer I just bought is because it’s for my business which requires I use a PC for software reasons. But for my personal use I am exclusively Apple having am iPhone, 3 iPads, and a Mac, none of which can consistently connect to this printer via AirPrint. I managed somehow to get the stars to align and printed from one of my iPads twice but have not been able to get the iPad and printer connected since. However this stupid app, which I shouldn’t need since the printer is AirPrint compatible, can see the printer, no problem. That means that the printer is on the network and this iPad can see it but AirPrint isn’t working. There is little to no information about troubleshooting the AirPrint connection in the Epson documentation so I have to conclude that Epson is trying to force Apple users to use the Epson apps rather than AirPrint which is for the birds. I guess this printer will have to go back to the store too.

Epson. I use to pride myself on my Epson 24 inch printer (long ago retired) and my Epson 24 inch printer and later my 4500 eco tank. The ink started drying up so quickly on the 24 inch printer it pretty well made it too expensive to use. With the constant head cleaning. Then the eco tank just stopped working after a software up date. I have not purchased an Epson printer in years. Finding Canon a much more reliable product. Here in Panama the Canon was harder to find so I purchased an Epson L3250. I am not a novice at setting up printers. However this one was an 7 hour process. The instructions were terrible, the registration would not accept the Serial number, then it would not print properly. after 7 hours it is working now. I hope it stays this way. this is likelyto be a printer I wind up junking before I ever use the ink. To put it directly Epson has not had their act together for the last few years and simply do not have it together now. Jack Stanley

Prettier than old app, less usable. The older app is less colorful and doesn’t have as many cute features but it is significantly easier to use. New unable to locate printer while the old iPrint app can find it right away. Old iPrint app also has the ability to add the printer directly via IP address, which is a great option to have and save time for those who know how to do it. New app has no such function. New app also makes precise location sharing a requirement. This is absolutely not necessary to set up a wireless printer and a privacy concern for people like me. Going to stick with using the old app.

Ink. I very tied of you guys blocking my printer with the notice to upgrade. Just so you can control me, after I paid you for the printer that should be MINE! You want to tell me who’s and what ink to buy. I hate control and not letting Am-r-Rican out of debt. Church for your printer and leave us alone. We’re not a communist country. In fact, we’re not a country at all it’s a business.. Shame. Rise your price on the printer, leave choses what ever we want and if the heads get clogged with the cheeper ink then we’ll buy another printer. Every time I want to air print I got to get up and dismiss your “request for an update “ i don’t want your update! I want to stay in my wheelchair and print without have to get up where the printer is mounted and worry about falling because of you control. Ed Rodriguez

This is an AMAZING app for printing things.. I really like this app because it lets me print all my stuff without having to go to the computer next to the printer. It also lets me print out so many more variations of prints that are really nice and good looking. I think that this is a great app and if you have an amazing Epson printer, you should download this app onto your phone or tablet.

Default settings. Frustrated with default paper setting from PC, MAC and iPhones. I have wasted dozens of glossy pages on docs AND TIME when they expecting default plain paper. Read all help pages dozens of times. Family using apps doesn't have familiarity with all app settings; they just want to open app and print. Otherwise, have had the ET-8500 for a year and LOVE the print quality and ink management! If you can update the bios to automatically retract the print tray 30min after use, I’d up my rating to 4 stars.

Can barely use this app. Location is asked for every single time I open the app to try and print and take forever to connect. Sometimes it’s not even worth trying to print because it’s so time consuming and frustrating just to get it to connect. The app doesn’t connect to the printer most of the time even though it’s connected to the same WiFi and other times takes up to 10min to connect. Then when you cancel a print job everything is frozen on canceling until I unplug the printer and plug it back in. The HP app works flawlessly and wish I would have kept my old print now. I just got this printer and considering taking it back just because of this stupid app. Horrible customer service, no updates, no explanations, no help, and just a terrible user experience. Please get this fixed or I’ll deftly never be buying an Epson printer again.

Fun with printing!. Great machine, I bought it one day because I was operating my backhoe in the community that I live, a natural gas main was ruptured, it was my fault, so I needed to apologize to almost 200 individual homes who lost the use of that utility for a day 1/2, but the ones closest to me got rudely wrangled up, by me, to get everyone 1000’ from the danger. I’m famously long winded, so summation; I made really cool cards for everybody in the community. One gentleman even said, hey man, I like your style, you got style, he said. The printer is fantastic, thank you Epson

Just Okay. I returned an HP smart tank printer for this printer due to HP only uses its app to manage their printers. Changed internet provider and could not switch WiFi connection from old to new. Staples couldn’t figure it out either but I have to say the quality and quickness of printing is better with HP. This one is okay and that’s all I need. It’s slower for sure but at least you can change Wi-Fi on the settings on the printer itself. Had to restart it once because it wouldn’t print too. Never had that issue with HP. So basically if HP adds a touch screen to their printer I would go with HP. Hopefully Epson does some software updates that fix the slowness and quality.

Doesn’t Automatically Choose Paper Size. While I love that you don’t waste cartridges, this printer is very frustrating because it doesn’t automatically select the paper size like our Canon printer did. It is very difficult to print pictures from you phone because you have to manually select the paper size in the printed, even if you’ve inserted photo paper. So, you have to put the settings in twice. Given how difficult this printer is to use to print photos and other files, I would definitely NOT purchase again. Our old Canon printer was much easier.

Eco yes, but mainly because I can’t print. Bought this as I wanted to do the right thing regarding reducing waste (of ink cartridges). However, set up wasn’t easy, (and repeatedly loses internet as you have to Re connect to the Epson WiFi every time). I now can only print from my phone, not my laptop (Epson says that’s my internet provider’s fault) and I often have to be in the same room as the printer in order for my phone to find it and paper jams are frequent. It’s going back.

Printing photos. Ok, so I got this printer about a couple of months ago. I haven’t tried printing documents yet. I basically got it to print labels for my business, that part works well. I had a photo of my husband and my self I wanted to print out, just a 4x6. The printer kept telling me wrong paper size, I checked and rechecked and it was right for what I wanted. Printed photo and about 1/2 way through printing, the paper slides and I ended up with a “rainbow “ effect on the end of my photo. So I printed again and same thing happened. I gave a 2 star because money is money theses days and you should be able to print good quality photos but not with this. Would I buy again? Yes, only for printing labels . Buy anther printer for photos because this one isn’t worth the money.

Enable the “ok” button so I can submit the WiFi password. Cannot submit password via smart panel app because the “ok” button is Greyed out and not enabled. Frustrating and not smart at all! Could only connect the printer via the touch display on printer and was able to print from networked desktop, laptop and phones so hopefully the printer is better than the app. The app however sees the printer but won’t connect so basically the app is a brick and useless to me. Don’t know if you should fix the app because not sure what I’m missing out on because it won’t function. Oh well, what a colossal waste of time trying to get the app to work.

Stick With the Manual Install Process. I downloaded this app to install and configure my new ET-3850 and it worked … up to a point. The first attempt put at charging the ink went nowhere so I backed up a step and restarted it. Worked ok the 2nd time around. It didn’t do much else after that. I opted to go down the path in the “Start Here” instruction guide that DIDN’T use the app and everything appears to have installed fine. Of course it took me through the ink recharge again and I had to manually connect to my Wi-Fi because the auto setup didn’t work, but being an IT techie guy it wasn’t a big deal. I pity the folks who are not tech savvy in trying to do this. I see a few support calls in there future. So far the printer works great! I replaced an Epson Workforce printer that I’ve had for 15 years.

Not great. This is not a user friendly printer and app. Sometimes it will print from my pad or phone and sometimes it will not. I guess it depends on the mood it’s in. I should be able to select the icon go to print and it should print period! FIX IT! It loses the Wi-Fi connection very frequently, and no it’s not because the router is too far away. They are about two feet apart. Sometimes you have to save the document to a folder the app recognizes, which aren’t many, then go through the app, find the folder, open the document, then there’s about a 75% chance it will print. One more thing, this thing drinks ink like water and like all printers, it is expensive. The one good thing is the print quality is good but no better than the HP that it replaced. BTW, the HP worked great for years until it didn’t. It took months for the ink cartridges to empty, and it would accept aftermarket ink so I could save a few dollars. Just goes to show that sometimes what looks like a deal is not.

Lots of steps. Set up wasn’t too bad. Having a hard time printing documents attached to emails that was seem less with my last hp printer. Now there a lot of flickering of my phone screen as Epson smart panel bounces from display screen to display screen on its way to the actual printer. Haven’t found copy sizing yet so I’ve wasted 5 pages trying to print one. Seems that the printer wants a picture or saved pdf to print rather than any document… then there’s the sizing issue. Maybe I will figure it out. Next I’m trying, still unsuccessfully to connect a Chromebook. Still working. It’s been a 45 minute ordeal so far.

Not user friendly for large printing projects. If I’m printing a larger project, like homeschool curriculum, and I need to just print a page or two from the middle of the curriculum, I have to sit there and scroll hundreds of pages until I get to the right page, then find the corresponding printer page number to make sure I enter the correct page numbers to print. Then when you have to enter the page numbers in the settings, it won’t let me enter them manually, so I have to sit there and click hundreds of times until it gets to the correct numbers. REALLY annoying. If I could use another app I would, but this one is so far the only one that will print the curriculum correctly.

Selecting page. I just bought this last black friday so I don’t know if the ink is going stay for long. The printer doesn’t get connected through Airprint. It also doesn’t print MSword so I have to convert the MSword docx to PDF just to print them. Selecting a page to print is much of a hassle, it wouldve been easier if I can just type or scroll to the pages I want printed from a 600 page PDF file and not pressing the plus or minus just to get to the page I want printed. Imagine I just want to print the first page of a 600 page PDF file, I have to click the minus sign 599 times to get that first page printed.

Great addition to a great printer. This app is great for me because I work for a company that will not allow me to attach to a home printer to print things from a work computer. But the app allows me to send the document to my Gmail account and then I can print the document using the app. The only problem is, you have to convert a word document to PDF before it will properly format the document for printing.

Tolerable but not great. The printer prints well. The controls to do anything besides print, such as scan - not very clear at all. For example: on the printer’s home screen is a option to scan. Unless I connect the printer to my computer with a cord, this option DOES NOT WORK. And, no it is not the wifi. I have a friend in IT who came over and walked me through the reinstall and he had no luck with it either. So the only way to scan is by using the app. Fine. Through much trial and error, and using my iPad or iPhone the scan feature can be utilized. I painstakingly added info to scan directly to my Google drive on setup, and yet that option does not appear anywhere. Nor can I see the original users added at the first and second install. The device also has its own email address, for remote printing - that option hasn’t worked either. Look, I am admittedly not the most tech-savvy person, but what is the point of bells and whistles if only those with tech training can get them to work?

I DO NOT recomend this app!!. Usually my reviews are always positive, but it is not the case with this one!! I am really frustrated with the way they make it!! If there is a way the Epson people could change this, it would be easier… well, ok, this app looks so cool, and when I downloaded it I thought I would NEVER regret. But oh boy, how wrong was I!! It has all these cool features that you can never get if you do it on your own without using it. So yeah, that is cool, but I even didn’t get to USE IT. The thing is, is that it tells you to find your printer (of course) but when you try to put in your Epson printer, it cannot find it!! Though I have it on, and when I want to print directly from the web or from photos, it works perfectly!! But when I try it on THIS APP, it doesn’t work! All the things that we have tried to do, it doesn’t work! So if that can PLEASE be changed, this app would be PERFECT

Great Family Photo App. Great for easily printing photos from your phone suitable for framing and hanging as family photos. Not as customizable as a professional program, but it’s money for casual photo. Could have better instructions; not easy to figure out how to scale or customize your print size; defaults to border less and whatever size paper you are using. Some layout options would be nice. NOTE: Saturation, contrast, shadows and highlights all need to be adjusted in some other program before printing from this app.

Failed to find printer via iPhone. I’ve got a new L3150. The old Epson iPrint app works fine on both connecting through iPhone and my Windows laptop, but the UI is old, and no optimization when iPhone is set on large text display. I was looking forward to this SmartPanel app (which seems to be Epson’s newer and well refined update), but it just can not find my printer at all. I have tried: (a) resetting router following instructions many times (b) allow location track, BT, all “on”, same WiFi network (c) tested on both “wireless” and “WiFi Direct” mode. All failed to connect the printer to my iPhone. Also tested on all iPhones from other family members, still not working.

Poor setup and connectivity. The setup for the printer is gruesome. I would not suggest buying this printer as it takes about an hour to get it connected to wifi. The quality of printing of far less of printers that cost $50. I’d really just like to get my money back honestly, but the problems with the printer are more realistic than me getting a dime back. Anyhow. I’ve had to reconnect the printer to the app and then to the wifi, yes separate connections. And I have roughly 5 more hours than I want invested, just to use the machine. I could give negative stars I would. But sadly they don’t allow less than one.

Epsom customer service. Your customer service was awesome walking me through the set up over the phone. I used the app store and the first item that shows up says Epsom, but its a third party trying to get you to pay money. I was able to download the correct app on my phone and copying documents to then email was very easy with the app. Thank you

Works Great!. I bought this for me and my son’s school work since we are always needing to print documents all the time. Getting tired of running to the local fedex to print. I bought additional ink didn't realize it already came with a set. I got this on sell for less than $70 and the ink cartridge is $50- a bit pricey. The set up is pretty self explanatory just make sure you are following the instructions from the manual. I had synced this to my iphone and laptop with no issues. Test printed a photo as well and quality was perfect I will just need to purchase glossy photo paper and I am sure it will look great. The print didn't take long at all to process. I strongly recommend this product if you are looking for something reliable and affordable.

Why are multi-page documents printing the first page at the bottom?. My much older Epson printer was smart enough to print a multi-page document, last page first, so that the completed document was already in proper page order. My newer ET-2400 printer prints the first page first, next, the second, etc, then the document has to be sorted to rearrange the pages. It sounds like a First World Problem, but what I don’t understand is how the user friendliness of your printer deteriorates rather than improving over time. While I’m on the subject, I couldn’t believe the hoops I had to jump through to get this printer to work with a new Apple MacBook Pro. Even after installing Epson drivers in the MacBook Pro, the printer is still not recognized as an airPrinter when attempting to print via an Apple IOS devices. I can only print from an IOS device by using a convoluted multi-step process. Share->Print->Share->EpsonPrint My much older Epson printer had no such issues. Why are you making your product harder to use? It is far from intuitive. I do not understand why printing to this printer in particular is so convoluted.

Unintutive Design. Automatically changes format of document, without an ability to reformat it. Incredibly unintuitive tedious design, and on the addition, prints with a wasteful black line across the page as a “cut off”, utterly senseless incompetent design. Somehow, the printing is messy, cut off, and cannot maintain the proper borders/parameters, and prints sloppily in comparison to other options. The automatico reformatting is the most equally mind boggling, and mentally defecating experience, possible. Who would ever design this app? I also fail to see why Epson printer would have two apps, two—separate entire apps, with the same design, same issues, and same objective/usage. Why?

Epson Won’t Work With Apple Products. I’m on my second Epson printer, currently an ET-3850. I’ve been through the Epson Smart Panel settings many, many times. It hasn’t helped. If I do some combination of restarting the printer, restarting my computer, reselecting the printer through settings, etc, it will eventually print— maybe. If it does, I can then print various documents. However, if I don’t print for a while, such as overnight, it won’t print again. I then have to go through all this again. It consistently does this with my Mac desktop, my new IPad, my wife’s iPad, my iPhone and my wife’s iPhone. This seems to be a common problem with Epson printers and Apple products. Epson should make it very clear in their advertising their printers have major issues when you’re using Apple products. This is simply ridiculous and unacceptable!

5++++. IF I COULD GIVE 10 STARS, I WOULD! EPSON IS THE ABSOLUTE BEST. I plugged the printer in, hooked to wi-fi, downloaded the EPSON app and it immediately found the printer, connected, updated firmware. Worked. Everything worked in less than 10 min. I had an hp printer, “had” being the key word here. I spent literally HOURS of my life going around and around and around, trying to get it to sync up on my phone with their app. which cannot automatically find the printer and once manually entered by IP address, won’t show up in the app. They have so much going on with their auto ink scam, that the functionality of their printers and their app are all compromised. Not to mention the 17 emails I got while trying to do a simple task of connecting my printer. Emails prompting me to complete the setup. …it was set up. Over and over again! Grrr! I even paid for a subscription and still spent more HOURS of my life, looking up troubleshooting, reading blogs, reading their website suggestions and even contacting them. All failed. Will never buy hp again. Thank you soooooo much EPSON. I can’t tell you how happy I am! Beautiful print quality on my ET-2803 btw.

App is still reading old router.. This app is still reading info from previous app info I entered. Very frustrating. I’ve deleted the app. All EPSON ET-3850 software and drivers from my computer restored the printer/scanner back to original defaults and at one point had both WiFi router and printer/scanner connected by computer but I cannot connect to cloud services from WiFi bc of this app. I need it to delete all my info and let me redownload as a new user

Excellent and easy. Super easy to use from my iPhone ! Has been wey practical and besides the negative few comments I have had no issues at all with the app, in fact I’m not tech savvy at all and have been able to connect to my wifi again easily following the online guidelines . App is very user friendly and isn’t overly complicated !! I recommended this app to a friend and she purchased a printer from this company as well ! Fantastic

Excellent printer for the money. I am a beginner administration work, but I am it makes all my paperwork legal work makes everything look like a professional I am really satisfied. It’s helped me tremendously save me thousands of dollars on documents, affidavits stuff that would’ve cost me so much that I appreciate the ingenuity of this little printer. I have a small one bedroom. It fits perfect and very compact also aloha from Hawaii.

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Epsom ET-2810 Ecotank Printer. I bought this printer today. Setup was very easy although took some time. First job was printing two A4 photos on A4 Glossy Photo Paper from iPhone 12 Pro. Phone photos are good but not great but the Epson replicated the photos really well. I don’t know why the printer is advertised as only printing 6 x 4 photos. It did A4 very well and the paper selection menu allows photo printing on all paper sizes that an A4 printer can take. I have always had good experiences with Epson in the past and this new tank printer is no exception. I am very impressed. For people who primarily want to print from phone or computer, but have the option to scan occasionally, the ET-2810 is a really good choice. I highly recommend it.

Why I love it. I love this app because I get to use it to print my school papers and work Make sure you have fun with this app and printer

Great printer - well worth considering. Cannot fault, love the wifi connectivity allowing quick and easy use to print via phone, print quality good, only downside is the limited size of paper storage within print feeder, but that’s neither here or there for my needs

Wifi. I like the way you have allowed the wifi to connect easily. Well done!

Very good app. I didn’t even expect it to work perfectly and act well. If you are buying any Epson devices, download this app.

Great print quality- poor functionality. We bought this printer after having a cannon for years and wanting better value for money. It certainly is good when it coming to quality’s of prints and use of ink but you have to babysit it while printing fro your phone… has poor range of wifi. So you can’t just press print and go about your life

Epson Smart Panel. We have used this for more than 5 years, and once it is set up it is mostly great. However we recently had to a new modem and getting it to connect to the new wifi was a complete nightmare that took several hours over many days and completely tested our patience.

Sufficient. Sufficient for basic printing but I prefer other apps (which thankfully will work with my little Epsom printer) that have features I have otherwise taken for granted all my life. Like being able to set printing of pages in reverse order as the default so ai end up with a document with its pages in the right order. If by some chance this app does allow for this in it’s settings, I couldn’t find it!

Work well. Import your photos, adjust as necessary and voila prints easily. Would like to see a feature that's allows you to combine photos on one page but works great for a phone app.

Not happy. After going through the system five times I got something to print. I have to do it through the Epsom smart panel. It is very clunky and involves a lot of searching. The photo was the usual wash out. My phone still doesn’t find the wifi printer when the phone and the router are within a metre. Another dud.

Printer does not print double sided. I would not have bought this printer if I realised that it only printed on one side. I bought it as it has ink tanks rather than having to replace and throw away ink tanks but it’s a complete waste of paper to print only one side of the paper and very bad for the environment. I didn’t know that there was such a thing as a printer that prints one sided. The work around is to put the pages back in and print only the other side, yes very workable when printing a multi page document. I wish I could return it but I have filled the ink tanks. I would not recommend buying it for that reason alone. It’s just crazy in this day and age that a printer would not have provision to print double-sided documents and it also doubles the cost of paper. I would never have considered not printing double-sided documents-very angry

Why printers without iPrint?. Yep still frrustrated. Such an expensive line to buy and not be able to use. So many issues with lines and poor printing. Can’t print form iPad, which I use constantly. Today I can’t get to grayed out docs to print. This should be made easier, like the other models. I had to replace an Et 2720 that clogged because apparently that’s common to them. I bought an et1810. Why would you even make printers that need an app and not just use iPrint. It was not even something I thought I needed to check out. I don’t understand why it has to take me an hour+ to install and work this out. It should be plug and go. Why a complicated interface???!!!

You get your money back. Was a bit pricey but well worth it. ink is no longer so expensive, if you work it out over long period of time it’s nice to always have what seems like an endless supply of ink

It’s okay for now. I had to run the setup 4 times before my iPad and the network and printer would talk to each other, I’m dreading setting the printing options on Dads iPad, that is a task for a fresh day took me an hour to set this up when it only took 10 minutes the first time around

Worse with each update. The lag, downtime, queueing issues, and intrusive adds for cutesy stickers on this app are a nuisance and a productivity drain. The issues start from the moment you want to print something: where is the option to print? Oh it’s under Share for some reason. Next the app hangs for a long time, then it checks for firmware updates, then it posts an ad. Clicking off the ad doesn’t take you to the document, just the now-open app, so you start the process again to set up printing the document. Eventually you’re printing, so you line up document 2. Nope, there’s no queue, you just have to wait for document 1 to finish before you can action document 2. And if you didn’t hit the Back button after doc1 finished, it just prints that AGAIN, instead of moving to doc2. Functionality at its most frustrating. Bad enough for a sole operator, but totally useless in an office situation. Would never get an Epson again.

Painful. This app significantly devalues the the Epson printer I recently brought. You are forced to use the app to print any document from your phone. The AirPrint function no longer works when using my phone as it had done for previous Epson printers. The Air print function does work from the laptop once set up, which was not straight forward, as you are required to load the app. Grrrrr

Not bad. I found it reasonably easy to set up even though I am computer illiterate, and the print quality is pretty good as well

Couldn’t work app on iPhone. Initially I asked app not to track my location- it’s a printer it doesn’t need my location. Then I could not progress forward because I couldn’t change this setting as the app didn’t appear in my iPhone settings along with all my other apps. I tried deleting and reinstalling app and restarting phone. Quick google suggested app not online with my iPhone software and therefore not in settings.

Highly recommend. Best home office printer and scanner I have ever used and the app is super easy and user friendly, saves time and works very well on all our Apple devices, without my hassle setting up. Thank you Epson!

Useful. This app is genuinely useful if you don’t have a laptop or computer to use for this brand of printer. Personally, I use 2 sizes of paper a small size that will fit my page and one I’ll have to trim or cut out and stick in. It’s really quick and I’m glad I found this.

Connection issues. I always seem to have “connection” issues when trying to print. Other then that print quality is really good

Happy customer!. Had my last Epson printer for 10 years, and it finally started to malfunction so purchased the Epson ET-2811 today. Set up was amazingly simple and quick using the app on my smartphone and my first print run was perfect. Should have upgraded sooner! So far, highly recommend.

Worst Printer I’ve ever purchased. I’ve used Epson printers for many years & loved them & until I got the ET4800! To print on double side, u have to sit there & flip & feed each page urself!cannot see how much ink is in these ‘clear’ ink tank windows! U have to set paper size on both device & printer… on a good note - once u sit & google for an hour or so to figure the setting to get a decent picture print - it can print great photos!!

Waste of time. This app was not easy to set up and was very frustrating. I already had the Epson app and this was an additional requirement to use the other functions on my printer. What I thought would be a simple, easy to use printer was a waste of money. The printer is poor quality and is hit and miss when it comes to working via the online app.

Don’t waste your time. Bought so we could print from our phones but once setup it does not save your password anywhere so you can retrieve to set up again if required you have to jump through hoops for over an hour to setup. What a waste of my time will never buy another Epson product again

This app is amazing. I have seen the bad reviews and I would say it’s five stars because it prints my stuff out. It’s amazing quality and it’s super easy to print stuff out.

Never buying Epson again. I had an Epson previously so I bought the same again (or so I thought). Set up was not as straightforward as I expected, I was called away during the download of the app and when I came back I had to start again but even though the message said it had not been downloaded, when I went to download it again, it said it was already there. After much frustration and deleting and reinstalling I tried to print something using ‘print’ in a document I had just typed up and nothing happened. Apparently you have to close your document and open the app (why?), but the document I had just created was not visible in the app, I ended up saving the same document 4 times and it still didn’t show up in the app. I had to wait until the next day before I could find it. Then, to add insult to injury, I couldn’t work on anything else while printing. Nor could I walk away from the iPad and go do something else because if the iPad hibernated the printing would stop. Now, that might not be a problem if you’re printing text only but recently I had to print a crochet pattern which included photos and the 8 pages took 40 minutes! I’d rather watch paint dry! NEVER AGAIN! As soon as I run out of ink again the whole lot goes in the bin.

Awesome app with perfect features. This app complimented with the dual tray (A4/A3) paper loaded is perfect for my home office and kids school printing. No messing with opening on PC’s or laptops just print construction drawings, plans, photos or saved images straight from your phone to the printer!

ONIT And the Epson scanning app. This is an amazing experience where I just happen to be over the age of 50 and I could scan my own document from this Epson within five minutes. This shows the UX capacity is a five star.

App: good Printer: Bad. I love the app. You can print files and photos and you can do mush more but I hate the printer itself. You have to straighten the paper up exactly for the in to go in the right place and that is hard. This printer is the XP-2200. This printer is cheap but terrible.

Perfect for my needs. I don’t have internet and need to print emails, invoices etc directly from my phone. Took me a while to connect as I’m 72 but it was worth the effort

No individual page selection for printing. It’s good but you can not individually select certain pages for print all at once. Otherwise you have to print one page at a time! What a waste of time, please fix this

Why is the scan function so slow?!. Overall quite a good printer but the scanning function is so slow!!! Please fix. Everything was fine until I do the firmware update a few weeks ago.

Update is terrible. The latest app is awful - every time I go to print from my phone it either opens the last document I printed or a random document. And then even if I’ve just printed something, half the time the app still has to rediscover the printer. Worked well before, now it’s broken.

I can not print.. I can not print. Every time I sent something, the panel comes up with a “paper out in the cassette” I has been occurring thousand time and I really need to print the stuff. Honestly, I don’t want to call guarantee the next two hours I opened the box 😩

Epson ET-2810. We’ve only had the printer a short time but super impressed with the printer quality and speed. Very happy with our purchase.

Unnecessary app that should’ve been integrated into the iprint. Just more steps to what should’ve been a simple setup, what a way to waste consumers time, having to go through the same t and c’s, same setup again as the iprint and have it ask to take your information and location on your phone before even connecting to the printer, over 2 hours of setup and the one page I bought this for remains unprinted... disappointing brand that I will avoid in the future.

Does all it says but slow. Just got the Epson installed. Does not say that we have to go through app each time even for the print outs. Everything is just slow and takes 3 times the time. My last printer lived for 4 years and was much faster and was available ok air to print.

Very cost effective. I used to go to office works to get my printouts most of the time. This ecotank printer is very cost effective and very convenient. I even can print from my phone without using any cables. It’s a time and money saver

Flawed Wi-Fi Setup on ET-2811. Our actual Home Wi-Fi network was not shown among those the App could see so I chose to manually enter its name - unfortunately while it accepted the name it did not then prompt for its password to remember on the printer. Consequently it then failed to connect the printer to it although the app on the iPhone was connected. The app then suggested it connect to its own dedicated wi-fi network and did so. That however meant that it could not then see anything on our home network including files we might want to print. Furthermore when you then print a photo or document the content is not proportioned reasonably being truncated or just a narrow slice of the document or photo. Why can I not select the printer from Microsoft Word or Camera on my iPhone as I could with my old printer a Workforce 645 that worked brilliantly for years until it started to fail?

Frustrating. While Epson says it is supported in Mac this program is only available on iPhone and iPads so I can print from my phone but not my laptop. Every time I try to print from my laptop I get file info not pictures. On the app does not help me fix it. It had better let me print from my window laptop or I am finding every review platform to trash it. Other printers I have bought in the past have had a plug and print no hassle set up. Everyone raved about these printer but I am calling bull and wishing I had bought another brother or Hp.

So far so good. The set up is a little fiddly - it took a couple of times to get it set up properly. This happened to the multiple devices we set it up on. Once set up it works well. Printer quality is good.

Colour quality. The printer is fairly easy to set up. The test page for me was not one or two pages but 37 pages of gibberish. Tried to print colour but the quality wasn’t great. Printer is just ok

quick and easy printing. you can change the paper size, quickly print pictures from your phone gallery, print documents from your phone, etc. everything is so easy. super glad i got this printer. only issue is that i always have to convert word documents into PDF files otherwise they don’t format properly

ET-2810 connected printer. Overall reasonably happy with app However there is no way of changing the size of what is printed using this app on an iPad Pro Thus it prints out in the default size of fit to page which is useless for plans etc that need to be printed at actual size The printer can certainly do this if connected to a laptop so why is the option of printing at actual size not in this app

WIFI connection easy set up. Pretty easy to use.! The app has a simple display panel and the instructions are really straight forward for connecting to your wifi. So far it’s been a breeze to print any document straight from your phone or iPad by easily selecting the file you’d like to print.

Not an air printer!!!. You have to print everything through the app. Instead of printing in a couple seconds, you have to run the print through the app with loading times and all these extra steps. Using this printer makes me want to shoot myself in the head. I can’t believe anyone would make a non air printer for home use.

Easily fit image onto paper. Only app I’ve found that can change the image size to fit the paper you’re using

Love my Epson Printer and App. My Epson has been the cheapest printer I’ve bought and has been the best by far. The Epson app is so easy to use and makes printing from my phone a cinch. Love, love, love it

Mostly Great. Just started using the app so it’s a bit premature to rate, connecting was easier than any previous printer I’ve had. The only thing I haven’t worked out is the tiny print from a mobile app

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Awful. Just terrible

Love it. Epson printer is a good product Highly recommended to anyone who wants to buy a printer

not good quality. made verry cheap

Smart panel. Never works for me on my phone

good. good

Epson 1st review. 5 ⭐️ +

Location On— WTF. Why does this app not work without location on!!! Why do you think you have "THE RIGHT" to that info in order to print from a mobile? Had I known this in advance, I would have looked elsewhere for a printer. Furthermore, as a home business the lack of security and privacy is egregious.

Worst Printer to buy. Hair or FOD in rear tray doesn’t print document or picture even when paper jam has been cleared!

Good printer application. Easy to use printer application, wish it didn’t have adds

No support. Epson did a firmware update and ever since my printer will not stay on Wifi constantly have to power cycle try to contact support but no support as printer is 3 years old and now I’m expected to by new again

Successful connection and easy to use. Just set up my new Epson-2800 with the Epson smart panel app and I’m so happy with how easy it was! So quick and easy to print directly from your phone without having to use your computer. 10/10 recommend

Service à la Clientèle. Affreux service après ventes

My Epson. I'm very happy with my purchase

Frustrating setup for my iPad Pro Printing. As far as I know, I’ve set up my printer properly, yet am having difficulties printing out any pages…not as straight forward as I expected.

Printer. Amazing company no hassle printers. Will only use them for my day to day and business needs.

Not Just— Smart in Title. Finally an app that says smart in the title and you open it and you are like, yes, this looks like the rest of my phone.

Great. Better than the computer

Perfect. I’m a PhD student and this is perfect for me!!

Software absolutely sucks. I bought the ET-3850 (Costco model) and the user experience is abysmal. Even when both the phone and printer are on the same network, the app fails to detect the printer 90% of the time. I have to "find" and "set up" the printer every single time I want to print a single page. On top of the non-responsive UI, the printer itself started jamming constantly before I even hit 50 pages. The instructions are useless and don’t solve the connectivity loops. This is going back to Costco. Save yourself the headache and look elsewhere.

It rarely prints. Does a fine job when it prints but it would be great if the printer could be located by devices, that’d be a huge step forward.

Pas capable d’ajuster correctement les photos. J’aime pas le fait que je suis pas capable de bien ajuster la photo pour qu’elle rentre parfaitement dans le document

Terrible. What a truly frustrating printer and app .

Printer feed issues constantly. Printer will print half the page the quote even though it’s a brand new printer. Frustrating!!

Helpful Streamlined Interface. No troubles at all connecting with my Epson Printer. Very pleased with the results.

Epson smart panel. You have to go thru the app to print it

Epson Printer 2400. Set up was quite easy (took an hour because I couldn’t find wifi password lol) - get your wifi password and serial number of printer ready beforehand. Very slow printing but I’m retired lol (note don’t spill ink it stains good !)

Can you please not ?!. Why am I required to always have my location shared to print one fing doc !!! What are you doing with my information ?! This is highway robbery because you dont disclose this information when purchasing so you trap us into giving our information away and forcing us to use your software. This software looks like something I got free out of a cereal box as a kid! Can you please not be such vultures ?!

Your Kidding me. First time using this printer Guess what it does not work Horribly dissatisfied

RLY?. WHTAF IS THIS….

Works great!. Does the job!

Insatisfait. Incompatible avec 5G - Service clientèle en français terrible- Même lorsque je mets mon réseau sans 5G l’impression de mon portable est terrible

Mise à jour du firmeware. La mise à jour du firmeware ne fonctionne pas! L’imprimante se déconnecte fréquemment de AirPrint rendant l’impression inutilisable!

Disappointed. I hate the fact that I can't just plug a cord n it prints. It wants too much info. I don't want to share my location or anything w a gadget. I will return my Epson this week cuz I hate the programming. It's annoying

Avis. Je suis très satis fait de ma nouvelle imprimante, merci.

Laverne. I purchased it 5 years ago and it’s the best printer I’ve ever used. Absolutely love it.

The best Epson printer app. This printer app was the best and the most fastest printing and is super simple I loved it.

Wi-Fi and double sided printing issues. I was Excited to try my new Epson printer because I do not like the usual model of selling Inc. Unfortunately, I have been very dissatisfied with this printer and the software. Half the time my phone and computer can't find the printer. There are frequent connection issues that required me to restart the printer and be in the same room as it to print anything. Also, every single time I try and print double sided there is a paper jam that I have to fix. I don't even try printing double sided anymore. This is wasteful in terms of paper. Also, the apps don't seem to work very well in terms of printing, a whole image and dealing with borders. Overall, the software and hardware needs work.

so finicky. when it works…it’s pretty good. i constantly have issues connecting my iPad to it. i really wish i hadn’t gotten this printer as I truly never know when i’m able to print vs not

So good.. So nice printing app.

so laggy. it is so laggy and what is the shop to buy the ink 👎🏻😔😤

Disappointed. Can’t print without the app 😫

Doesn’t print the first page of documents. Ever since the last update, I haven’t been able to print the cover page of any document. I tried other apps and they worked fine, very frustrating.

Epson Printer. Super easy to set up and use.

Printing. Would like to be able to change the number of pages I want to print.

Location Required?!. Not sure why location is required to connect to a printer or scanner on my local network. Support article provides an explanation that isn’t based in reality. Let me use the app without location settings.

Printer. Easy set up a excellent quality.

Service. Vous offrez un service de qualité. Merci

SL D570. I don’t know it’s printer problem or software problem. The loading time took so long and slow.

Bye Epson. Unfortunately they blocked third party ink with latest update. Tossing the printer and switching to another brand.

Directions unclear. Set-up assumes the purchaser has tech knowledge. Switching between hardware and software without a clear step-by-step hard copy instruction sheet (the photo sheet skips important sections) has taken us 7 hours and much googling to complete.

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It’s convenient to use the printer but not for installation. The printer instructions said that I could use the app to install the printer. After wasting a long time trying to do it, the app told me that I needed to download the installers to the computer and do the installation from there. I could have avoided wasting so much time if it told me from the beginning that I needed to install the printer through the computer. Once the printer is set up, the app is helpful to manage it.

This is an AMAZING app for printing things.. I really like this app because it lets me print all my stuff without having to go to the computer next to the printer. It also lets me print out so many more variations of prints that are really nice and good looking. I think that this is a great app and if you have an amazing Epson printer, you should download this app onto your phone or tablet.

Printer set up. Took almost an hour to set it up. Started out OK. Connecting to the Wi-Fi was hard. First it couldn’t find my router. Then I tried to enter it manually. Did not work. Turned router off and on still could not find. Turned off printer. It started to find the router but would not let me enter the password. Took me at least 10 times to enter password. Everything it said to do would always shut me down. Finally I just pressed return and it worked. Not easy to understand the steps? I hope I don’t have to do it again…

Poor setup and connectivity. The setup for the printer is gruesome. I would not suggest buying this printer as it takes about an hour to get it connected to wifi. The quality of printing of far less of printers that cost $50. I’d really just like to get my money back honestly, but the problems with the printer are more realistic than me getting a dime back. Anyhow. I’ve had to reconnect the printer to the app and then to the wifi, yes separate connections. And I have roughly 5 more hours than I want invested, just to use the machine. I could give negative stars I would. But sadly they don’t allow less than one.

Uses a lot of ink!!!!. I think it’s crazy if you print 20 color pages and your out of ink. Then I got more ink the next day, and printed more pages with just a tiny pic of the recipe, like a 1x1 photo, and everything else was black. That used another cartridge of two of my ink cartridges. So every time I print 10-20 pages I have to change a cartridge or more. I have already spent more in cartridges then I have for the printer and I just got less then a week ago. The print quality is great even thought I have it on normal for every day use.

Works great unless there’s an exception. Just got a new Epson ET-3830 and went thru setup (I think). This app starts out great but is somewhat unforgiving if you make a mistake (mine entering WiFi password). I finally got another chance and connected okay, but the touch screen on the printer does not respond very well. It said fine tuning or some such was the next step but when I touched it nothing happened. Looks like I’ll need to access the details in the user guide.

Workforce-2830 All-in-One. We have had this printer for 6-7 years or more and it still keeps on working. I have had to call the company several times over some issues but they respond and..boom.. it’s fixed. Thank you for supplying a good printer. Now. It would be nice to lower the cost of ink cartridges!

Fast quality print, WiFi connection capabilities are terrible. It’s a fast beautiful printer but the tech set up to WiFi is an absolute nightmare. We have to redo it each time and it takes minimum of half an hour to reset all our systems until it finally accepts the password and connects. Not user friendly for those that don’t want a timely technical challenge each time they need to print.

Printer is finished setup and seems to be working well, maybe I’ll purchase a more expensive one.. I have high speed internet, and my I phone is operating on 5G I had one paper jam, on rear feeder but it. Easy to resolve This printer works great with Apple Products, I do have an IPad Pro, and later on this year plan on purchasing a Mac Computer.

Excellent printer for the money. I am a beginner administration work, but I am it makes all my paperwork legal work makes everything look like a professional I am really satisfied. It’s helped me tremendously save me thousands of dollars on documents, affidavits stuff that would’ve cost me so much that I appreciate the ingenuity of this little printer. I have a small one bedroom. It fits perfect and very compact also aloha from Hawaii.

User friendly. I love this app and printer. I am not technology inclined but this app is easy to use and understand. I have not had any issues. The printer it self is a good printer and I have not had any issues like paper jams, printing awkwardly or any of the issues we faced with previous ones. I also love that there aren’t any ink cartridge to deal with.

Connectivity is eh & it prints horrifically slow. This printer was a gift and I appreciate the thought! None of us knew how much of a headache it would be to use!! It’s about 50/50 for connecting to my phone or laptop. You have to print through the app or it won’t print. When you finally get connected, it’s a 30 second print at least for 1 page in black and white. We are talking shipping labels. Not a lot of ink there! I seriously miss my ancient HP!!!! This thing may end up at Goodwill….

Best Printer EVER. We’ve had several printers that don’t cost much but you have to sell a body part to pay for the ink cartridges. Then to make it worse, the jets keep clogging and you use half your ink to clean them. This EPSON Ecotank ET-2850 is by far the best printer we have ever owned! High quality copies, easy WiFi connections, this is the whole package. Absolutely 5 Stars.

New and doesn’t work. I bought this printer a few months ago for light print needs. I occasionally need to use ADF and it does not work on this machine. Called technical support and they told me they could not fix it. They then told me that returning it and getting a replacement was entirely on me. I was expecting them to arrange to send me a replacement since it was an equipment failure. No such luck. I know these products are now throw always but this one never worked. First and last Epson

Worst App, and I just started using it. Tried to print photos from phone, tells me I don’t have the right paper setting selected. I do. Can’t figure out why it won’t let me. Prints just fine from my computer but from my phone where this dumb app is installed, nothing. Plus, I know my printer is on WiFi and connected just fine yet this app refuses to stay connected to it. I can be standing in front of the printer and the app can’t connect to it. Absolutely asinine. Epson, fix your app so it’s not total garbage for users. I just got this printer and yet it’s already a pain.

Wish it worked.. App says it is compatible with my phone and iOS, but for whatever reason I could not connect to the printer via WiFi. Printer was already connected to the same WiFi as my phone but no luck finding the device. Reset my printer and attempted the WiFi connection setup through the app but again unable to find the device via direct WiFi setup process. Perhaps it just doesn’t work with the WF model printer I have but it sure would have been nice if it did as the app looks well laid out in the description images.

ET-2803. Just bought one today at Target for a project that I need to print. Unfortunately, I had to stay by the printer all throughout the printing time because paper are printing and jamming. Once pulled off from the printer, I had to turn it off and back on in order to find out that I have to reset to the pages left off in order to continue to print. For a first day, it is quite annoying. I call it quits tonight and will try again tomorrow.

Really disappointed.. This printer has so much potential but it’s all wasted by the lack of ways to access it without being forced to go thorough the Epson controlled menus. I was hoping for a more unified and ‘natural’ way of interfacing with the printer, like every other printer I’ve ever used. I should be able to simply pull up the printer and start printing. Instead, I must pull up an Epson menu that lists all my pictures or documents on my iPad, select what I want, and then select print. Extremely awkward. Not sure it’s worth keeping it or not.

Epson 2803. I couldn’t print from my this morning. I printed something for my ex wife last night. I was going crazy why I couldn’t print this morning. Then I was going through help features and saw the direct print options, and just like magic I was able to print.

Get this app working on a Macbook Pro.. I am having CONSTANT PROBLEMS with my Macbook Pro consistently working with my Epson ET-2800 series. Device name EPSON41EC32. Every time I want to print or scan, I need to power off both Mac and Epson printer, re-insert my wifi creds, then let my iphone13 finally communicate with the printer—— AGAIN____ and then and only then can I print and scan. This should not be this difficult!! Why do my Epson printer and my Macbook Pro ALWAYS NEED TO BE REINITIALIZED EVERY TIME I WANT TO PRINT OR SCAN ANYTHING!!??!??

CONNECTING TO WIFI IS A NIGHTMARE!. Switching networks is a night mare!!!! I moved and have been struggling to pair with my new home WiFi for over 2hrs now. I finally wa simply able to pair it via my phone, still can’t connect to laptop. Also after finally connecting, I do have a large number of pages to print and it will disconnect after 2-3 pages and I have to start the process all over again. Very frustrating!!!!!

Best printer I have ever used.. I bought the Epson Eco tank 4850 about a little better than 8 months ago. Since that time I have used it more than any other printer I have owned. Not only is it more user friendly but I have yet to have to buy ink. The other printers kept me ink poor. Thank you for an exceptional product. Bryan S Larochelle..

Enable the “ok” button so I can submit the WiFi password. Cannot submit password via smart panel app because the “ok” button is Greyed out and not enabled. Frustrating and not smart at all! Could only connect the printer via the touch display on printer and was able to print from networked desktop, laptop and phones so hopefully the printer is better than the app. The app however sees the printer but won’t connect so basically the app is a brick and useless to me. Don’t know if you should fix the app because not sure what I’m missing out on because it won’t function. Oh well, what a colossal waste of time trying to get the app to work.

I AM IMPRESSED!. We bought the EPSON ET-3830 last year when I opened up my small electrical contracting company. I know very little about technology and I am able to use this app flawlessly. Scanning or Printing I never have hiccups and with this ecotank it NEVER USES INK!!! Thank you Epson for making a SUPERIOR PRODUCT and making my business run smoother, faster and more efficient. Shawn

New vs old Epson printer. Our new printer is not as convenient to print my photos from my phone as the old Epson printer!!! Prior to this new printer I could select the size of photo on phone and print now there are several more steps and must use the phone and the printer to obtain the desired product! We purchased the new printer in order to have larger ink bottles - new printer is not as handy and pictures are not as clear and defined. Waste of

This is cool. Never printed over wifi before but definitely could get used to this. Only complaint is I can’t choose specific pages I want to print, just a beginning and an end. But other than that this app is quite user friendly and can do most jobs without having to get out a computer and hard connect to ur printer.

I’m so happy with this printing app. If you have this app and got a brand new Epson printer, you don’t have to worry about the initial setup and daily and professional use of the printer afterwards. This app presents all functions you wish under your fingertips. You don’t have to waste your time and get frustrated not finding options you’d like to use. Simply the best!

Epson Stupid Panel. There’s nothing “smart” about this app! WiFi was set up on the printer, but the app could never detect it, though it did know what printer it was. I ended up having to do a direct WiFi connection because the app was too stupid to connect. And where’s AirPrint support? My bad for not checking before I purchased. Seriously Epson, you want my location data that much? Was in the verge of returning the printer, but after the WiFi direct worked it made a nice print. But I’m dumping the app and will just connect via USB from my Mac.

My Epson printer. Love this printer. It replaced an older HP printer that developed a mind of its own and would either print or not depending on its mood. Ink wells on the Epson are large and easy to fill, we’ve done a gob of printing and haven’t used much ink. My wife prints recipes she finds online so she keeps the Epson busy. Do yourself a favor and buy the Epson, you’ll be glad you did.

Prettier than old app, less usable. The older app is less colorful and doesn’t have as many cute features but it is significantly easier to use. New unable to locate printer while the old iPrint app can find it right away. Old iPrint app also has the ability to add the printer directly via IP address, which is a great option to have and save time for those who know how to do it. New app has no such function. New app also makes precise location sharing a requirement. This is absolutely not necessary to set up a wireless printer and a privacy concern for people like me. Going to stick with using the old app.

Epsom customer service. Your customer service was awesome walking me through the set up over the phone. I used the app store and the first item that shows up says Epsom, but its a third party trying to get you to pay money. I was able to download the correct app on my phone and copying documents to then email was very easy with the app. Thank you

Ridiculous. Forcing users to go through your painful app and making them give full access to their photos etc in order to print is disgusting! When I bought the printer it said iOS compatible and my old Epson was easy to use with all my products! This is a real mistake to force this app on users! I am not going to buy Epson in the future and I am probably going to return this product and I was a loyal customer!! Your App isn’t even user friendly with iOS! Serious screwup forcing this app and forcing users to give you way more access than we should ever have to!!

Reliable and economical. I’ve had this printer for a couple months and I’m very pleased with it. It was easy to install and connect to my phone and lap top. The liquid ink is easy to install, and the design of the printer makes sure that no ink spills when filling up the ink reservoirs. I was pleasantly surprised. I’ve been doing a lot of printing and the ink lasts a long time. The quality of the copies is also excellent.

Can’t find the printer. I’ve gone in circles for hours trying to connect my phone to this printer through the app. The printer is connected to my WiFi, the phone is connected to the Wifi, the app can find the printer through Bluetooth, but the app absolutely can not find my printer on the WiFi and there is zero help to get it to connect. I select “add a device already connected to WiFi” and it can’t find it. I select “Connect device to WiFi” and it tells me it’s already connected to WiFi. This app is absolutely useless and without the app, the printer is useless.

I like!!!. I have had another brand printer that I don't remember a couple years ago and I could not get it set up for the life of me and I thought this was going to be another printer that I wasn't able to get set up in my house and it has been so amazing and I can scan things I can send things to the email. It's perfect.

It works like it’s supposed to. I am not tech savvy so I needed a printer that was easy to set up, replace ink cartridges, and just hit print on my iPhone. It also works using my Samsung phone. I did download the Epson app onto all of my devices. It is great. I only print return labels and schedules as I’m retired but so far so good for less than $100 bucks.

Great little printer. After dealing for 25 + years of HP printers generation after generation started with HP 4L (laser) pretty good while it worked - and then a few others I’ve decided to go the appeal of less and cheaper ink. So here we go. Great app while using my iPhone or iPad works perfect. Then downloaded the drivers and user software into my PC. Also, no issues so far it’s been 2 months I think. Printing not as fast as HP but quality is great and works all the time My model 2850 does not come with Ethernet port but works great on WiFi. No issues so far and very happy. For those people who are having issues I’d say go back to basics download everything from scratch and read the manual! I did, very happy with my little giant printer

Printing Hawaii Tickets. I printed out the first set of tickets just fine which were my mothers. I tried printing mine and it wouldn’t let me do it until I changed my location for some reason but before that I tried like 10 times and it acted like it was going to print, but never did. I actually selected a four star, but it put in a five.

NO REVERSE PRINTING???. So, I’m printing 100 page scripts from my phone, and they’re coming out in the wrong order… which means I have to sit there, flipping the pages into the correct order. When I called Epson Support, the guy said that Feature is not available on the phone app and there is nothing I can do but print from my laptop. I print several scripts a day from my phone and don’t use a laptop. He was pretty rude to me, and would not put a Feature request through to the technical team for this so I came here to let you all know about it.

It Works!!!. I must say I am impressed with the quality and user friendly setup. It’s great to be able to send a document to print from your smart phone, tablet, PC. Many reviews say that ink last a long time. I will see since am working from home and it’s getting a workout. Will update if the ink is all that. So far very happy.

Usage. If you do not use regularly you have to constantly clean the heads which take 15-20 minutes or so. If you don’t then you do not get a clean print. So if you don’t plan to use this printer often then I would not recommend or plan to take time every time before you print

Needs Precise Location? Why?. It’s a printer. It prints. It’s not a GPS…I don’t expect this app to help me navigate around traffic. I’m only using this printer at one location, why does it need my precise GPS location? Do you want Epson to link our WiFi SSID with my location, because that’s exactly what this app lets it do? Epson can hide behind the claim that it doesn’t associate this data with a user, and that may be true, but it doesn’t stop them from associating the name of you WiFi network with your location, which is valuable information when collected from hundreds of thousands of users.

Unintutive Design. Automatically changes format of document, without an ability to reformat it. Incredibly unintuitive tedious design, and on the addition, prints with a wasteful black line across the page as a “cut off”, utterly senseless incompetent design. Somehow, the printing is messy, cut off, and cannot maintain the proper borders/parameters, and prints sloppily in comparison to other options. The automatico reformatting is the most equally mind boggling, and mentally defecating experience, possible. Who would ever design this app? I also fail to see why Epson printer would have two apps, two—separate entire apps, with the same design, same issues, and same objective/usage. Why?

When paper runs out…. I like this printer a lot thus far; however, the only thing I hate is that if the paper runs out during a print job, it will not resume; I have to reprint and specify the pages. Perhaps this is my error; I haven’t had a chance to investigate this further to find out.

Et 3850. I’m only torturing myself using this app, because Air Print is unreliable at best and sometimes not available at all on my new ET 3850. I only bought it to try the EcoTank. I may return it and see if an HP printer can print from my iPhone and iPad without spending an hour or more trying to print a document, spreadsheet, or photo. Wait, let me guess, it’s Apple’s problem. Well, my other printer is an HP and it works flawlessly with Air Print.

To many issues.. I have already bought approximately four different Epson printers, trying to find a better quality one. However, every single one of the printers, constantly jams papers, printing is blurry and requires constant cleaning, even though my printers are not used for business or often printing. Other times the printer just stops working for no reason, forcing us to turn it off restarting and reconnecting to Wi-Fi, etc. Just too high maintenance for printing a few pages.

Easy to use. This app is easy to use. I might be missing something, but I would like to see a couple basic features added: 1) ruler / grid function 2) an option to scale the original 3) an option to match size changes to all pages

So easy!. I love this printer, copier/scanner, it’s great! I have had 2-3 printers before that were so difficult, I ended up throwing them away. This printer is so easy, I can print, copy, and scan from my iPhone or my laptop and it does that using Bluetooth. If you need a printer, copier/scanner for the family, or for your home office, this is a great choice.

Kicks me out of App. I just set up my new printer and downloaded this app to use with my iPhone. This app has so many issues and needs to be updated. Whenever I use this app, as soon as I connect to the printer the I get kicked out of the app automatically. I have been resetting my phone and redos loading the app and it’s the same thing every time. My phone is up to date with the most recent IOS. This app won’t even let me stay on it long enough to use it. I’m super frustrated. I downloaded the Epson Iprint app and that works just fine so obviously this app needs an update.

So convenient. I have had quite a few printers that were supposed to be wireless. This printer has by far been the easiest to use as far as connectivity and quality of print. Super easy to print things straight from my phone as well as my laptop. This is a #1 in my book