Epson Smart Panel App Reviews

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Epson. I use to pride myself on my Epson 24 inch printer (long ago retired) and my Epson 24 inch printer and later my 4500 eco tank. The ink started drying up so quickly on the 24 inch printer it pretty well made it too expensive to use. With the constant head cleaning. Then the eco tank just stopped working after a software up date. I have not purchased an Epson printer in years. Finding Canon a much more reliable product. Here in Panama the Canon was harder to find so I purchased an Epson L3250. I am not a novice at setting up printers. However this one was an 7 hour process. The instructions were terrible, the registration would not accept the Serial number, then it would not print properly. after 7 hours it is working now. I hope it stays this way. this is likelyto be a printer I wind up junking before I ever use the ink. To put it directly Epson has not had their act together for the last few years and simply do not have it together now. Jack Stanley

Why are multi-page documents printing the first page at the bottom?. My much older Epson printer was smart enough to print a multi-page document, last page first, so that the completed document was already in proper page order. My newer ET-2400 printer prints the first page first, next, the second, etc, then the document has to be sorted to rearrange the pages. It sounds like a First World Problem, but what I don’t understand is how the user friendliness of your printer deteriorates rather than improving over time. While I’m on the subject, I couldn’t believe the hoops I had to jump through to get this printer to work with a new Apple MacBook Pro. Even after installing Epson drivers in the MacBook Pro, the printer is still not recognized as an airPrinter when attempting to print via an Apple IOS devices. I can only print from an IOS device by using a convoluted multi-step process. Share->Print->Share->EpsonPrint My much older Epson printer had no such issues. Why are you making your product harder to use? It is far from intuitive. I do not understand why printing to this printer in particular is so convoluted.

Printing Microsoft docs from Apple products. My Et-2800 Epson printer prints images and pdf documents well, BUT printing Microsoft documents has been frustrating. Google search showed this has been a problem with Epson printers for years. The error message I received when first trying to print a docx document was that format not recognized, convert to PDF format. Ridiculous. I have now gotten a docx file to print, but I tried several solutions including download new version of Printing app from Epson after a hardware update. Note: I use Apple products, iPhone, iPad, and MacBook.

App is still reading old router.. This app is still reading info from previous app info I entered. Very frustrating. I’ve deleted the app. All EPSON ET-3850 software and drivers from my computer restored the printer/scanner back to original defaults and at one point had both WiFi router and printer/scanner connected by computer but I cannot connect to cloud services from WiFi bc of this app. I need it to delete all my info and let me redownload as a new user

Constantly disconnects, then nowhere to be found!. When we first got this printer, we liked it; despite it having no touch screen, it seemed to work okay. And we were lured in by the economical ink use. However, it seems like every time we want to print, it has disconnected, and it cannot be found! 😡 Then we have to start setup all over again, and over again, and over again, and over again, ad infinitum! 😡. Do you know what it’s like to try entering a complex wifi password on their tiny “keyboard” with no touch screen? A very time consuming process that would be bad enough if we only had to do it once, but absolute torture to have to do it every other day! Grrrr! 😡Today I tried numerous times to re-connect this thing, but it failed every single time, both with wifi, and with the Ethernet connection, nothing worked! 😡. I’m getting pretty disgusted with this terrible printer, and pretty fed up! It’s still not connected, and it’s dead in the water, a pretty useless paperweight, as far as I can see right now! EPSON, why can’t you make a printer that actually consistently works, and stays connected to a network??? And don’t be blaming the network either, we have a very fast and very capable high speed network with a 1GB fiber connection, with most devices including this printer, connected through hard wired CAT8 Ethernet cables, except for our mobile devices. Epson, Let’s get your printer to consistently work for a change!

Epsom customer service. Your customer service was awesome walking me through the set up over the phone. I used the app store and the first item that shows up says Epsom, but its a third party trying to get you to pay money. I was able to download the correct app on my phone and copying documents to then email was very easy with the app. Thank you

Great Family Photo App. Great for easily printing photos from your phone suitable for framing and hanging as family photos. Not as customizable as a professional program, but it’s money for casual photo. Could have better instructions; not easy to figure out how to scale or customize your print size; defaults to border less and whatever size paper you are using. Some layout options would be nice. NOTE: Saturation, contrast, shadows and highlights all need to be adjusted in some other program before printing from this app.

Not user friendly for large printing projects. If I’m printing a larger project, like homeschool curriculum, and I need to just print a page or two from the middle of the curriculum, I have to sit there and scroll hundreds of pages until I get to the right page, then find the corresponding printer page number to make sure I enter the correct page numbers to print. Then when you have to enter the page numbers in the settings, it won’t let me enter them manually, so I have to sit there and click hundreds of times until it gets to the correct numbers. REALLY annoying. If I could use another app I would, but this one is so far the only one that will print the curriculum correctly.

Enable the “ok” button so I can submit the WiFi password. Cannot submit password via smart panel app because the “ok” button is Greyed out and not enabled. Frustrating and not smart at all! Could only connect the printer via the touch display on printer and was able to print from networked desktop, laptop and phones so hopefully the printer is better than the app. The app however sees the printer but won’t connect so basically the app is a brick and useless to me. Don’t know if you should fix the app because not sure what I’m missing out on because it won’t function. Oh well, what a colossal waste of time trying to get the app to work.

Needs Precise Location? Why?. It’s a printer. It prints. It’s not a GPS…I don’t expect this app to help me navigate around traffic. I’m only using this printer at one location, why does it need my precise GPS location? Do you want Epson to link our WiFi SSID with my location, because that’s exactly what this app lets it do? Epson can hide behind the claim that it doesn’t associate this data with a user, and that may be true, but it doesn’t stop them from associating the name of you WiFi network with your location, which is valuable information when collected from hundreds of thousands of users.

Tolerable but not great. The printer prints well. The controls to do anything besides print, such as scan - not very clear at all. For example: on the printer’s home screen is a option to scan. Unless I connect the printer to my computer with a cord, this option DOES NOT WORK. And, no it is not the wifi. I have a friend in IT who came over and walked me through the reinstall and he had no luck with it either. So the only way to scan is by using the app. Fine. Through much trial and error, and using my iPad or iPhone the scan feature can be utilized. I painstakingly added info to scan directly to my Google drive on setup, and yet that option does not appear anywhere. Nor can I see the original users added at the first and second install. The device also has its own email address, for remote printing - that option hasn’t worked either. Look, I am admittedly not the most tech-savvy person, but what is the point of bells and whistles if only those with tech training can get them to work?

Epson ET4850. I purchased this printer because I am tired of paying so much for ink cartridges and was looking at ink tank printers. This one has a larger information screen and had more accessories. It was fairly easy to install, I am rather technically challenged but had no problems setting it up. The print quality is great and should be more economical having to buy less ink. This ink lasts longer and cost less than cartridges.

Printing photos. Ok, so I got this printer about a couple of months ago. I haven’t tried printing documents yet. I basically got it to print labels for my business, that part works well. I had a photo of my husband and my self I wanted to print out, just a 4x6. The printer kept telling me wrong paper size, I checked and rechecked and it was right for what I wanted. Printed photo and about 1/2 way through printing, the paper slides and I ended up with a “rainbow “ effect on the end of my photo. So I printed again and same thing happened. I gave a 2 star because money is money theses days and you should be able to print good quality photos but not with this. Would I buy again? Yes, only for printing labels . Buy anther printer for photos because this one isn’t worth the money.

Excellent printer for the money. I am a beginner administration work, but I am it makes all my paperwork legal work makes everything look like a professional I am really satisfied. It’s helped me tremendously save me thousands of dollars on documents, affidavits stuff that would’ve cost me so much that I appreciate the ingenuity of this little printer. I have a small one bedroom. It fits perfect and very compact also aloha from Hawaii.

Epson xp4200. Could not get my epson xp4200 to print called customer service for help. First gal couldn’t help said she would send me to customer tech support. Chris told me he couldn’t help and would send a request that someone would call me in 24 hours. I do want to wait 24 hours to set up my printer. After telling him that was acceptable and asked, why if he was tech support he couldn’t help. Then he tried to help and couldn’t help me download my printer to the computer. Now he is sending me instructions through my email. Too much hassle for help. If I can’t get the printer to work with my phone and computer I will pack it up and take it back. Disappointed with customer service.

Epson is best of the best of the best and a beast. Tried printers from everywhere and every company, bar none the best software especially compared to the hot mess HP has right now. Other than large format Canon photo printers and plotters The Ink tank is beast and is a tank. Been using continuous ink systems since 2002 as a add-on product. Auto priming and cleaning with maintenance carts. Get on board to a hassle free experience, with only the rare and super quick restarts for issues with some wi-fi access points. Honestly even that isn’t Epson fault but wow do they restart fast. Get in!

Excellent and easy. Super easy to use from my iPhone ! Has been wey practical and besides the negative few comments I have had no issues at all with the app, in fact I’m not tech savvy at all and have been able to connect to my wifi again easily following the online guidelines . App is very user friendly and isn’t overly complicated !! I recommended this app to a friend and she purchased a printer from this company as well ! Fantastic

Default settings. Frustrated with default paper setting from PC, MAC and iPhones. I have wasted dozens of glossy pages on docs AND TIME when they expecting default plain paper. Read all help pages dozens of times. Family using apps doesn't have familiarity with all app settings; they just want to open app and print. Otherwise, have had the ET-8500 for a year and LOVE the print quality and ink management! If you can update the bios to automatically retract the print tray 30min after use, I’d up my rating to 4 stars.

Great Printer. This printer does everything I want and more. perfect home computer. It uses very little ink. Prints black & white and color perfectly. The Smart Panel App even allows me to scan photos, save or email them where I want and even crop them if I so desire. 2 sided is easy. It rarely jams and then is easy to unjam. I wish the screen was touch instead of icons to push, but with all the positives I deal with that little inconvenience

Prettier than old app, less usable. The older app is less colorful and doesn’t have as many cute features but it is significantly easier to use. New unable to locate printer while the old iPrint app can find it right away. Old iPrint app also has the ability to add the printer directly via IP address, which is a great option to have and save time for those who know how to do it. New app has no such function. New app also makes precise location sharing a requirement. This is absolutely not necessary to set up a wireless printer and a privacy concern for people like me. Going to stick with using the old app.

Doesn’t Automatically Choose Paper Size. While I love that you don’t waste cartridges, this printer is very frustrating because it doesn’t automatically select the paper size like our Canon printer did. It is very difficult to print pictures from you phone because you have to manually select the paper size in the printed, even if you’ve inserted photo paper. So, you have to put the settings in twice. Given how difficult this printer is to use to print photos and other files, I would definitely NOT purchase again. Our old Canon printer was much easier.

Uses a lot of ink!!!!. I think it’s crazy if you print 20 color pages and your out of ink. Then I got more ink the next day, and printed more pages with just a tiny pic of the recipe, like a 1x1 photo, and everything else was black. That used another cartridge of two of my ink cartridges. So every time I print 10-20 pages I have to change a cartridge or more. I have already spent more in cartridges then I have for the printer and I just got less then a week ago. The print quality is great even thought I have it on normal for every day use.

Warning exposing my data online. This app is limited, yet seems to get around pretty good inside my old files. When I tried to pursue a solution by going to its webpage link that I found within its app, it was a dead end. This is just a tiny little app inside of a multibillion dollar entity that has been around since 1948, providing convenient tricks with our own data, and distracting its collection tactics by pointing out the favors it’s doing to make our lives easier, that is until we find ourselves at the mercy of an app that should be back on level ground in the playing field as consequence for being deceptive to the innocent.

Great addition to a great printer. This app is great for me because I work for a company that will not allow me to attach to a home printer to print things from a work computer. But the app allows me to send the document to my Gmail account and then I can print the document using the app. The only problem is, you have to convert a word document to PDF before it will properly format the document for printing.

5++++. IF I COULD GIVE 10 STARS, I WOULD! EPSON IS THE ABSOLUTE BEST. I plugged the printer in, hooked to wi-fi, downloaded the EPSON app and it immediately found the printer, connected, updated firmware. Worked. Everything worked in less than 10 min. I had an hp printer, “had” being the key word here. I spent literally HOURS of my life going around and around and around, trying to get it to sync up on my phone with their app. which cannot automatically find the printer and once manually entered by IP address, won’t show up in the app. They have so much going on with their auto ink scam, that the functionality of their printers and their app are all compromised. Not to mention the 17 emails I got while trying to do a simple task of connecting my printer. Emails prompting me to complete the setup. …it was set up. Over and over again! Grrr! I even paid for a subscription and still spent more HOURS of my life, looking up troubleshooting, reading blogs, reading their website suggestions and even contacting them. All failed. Will never buy hp again. Thank you soooooo much EPSON. I can’t tell you how happy I am! Beautiful print quality on my ET-2803 btw.

Fun with printing!. Great machine, I bought it one day because I was operating my backhoe in the community that I live, a natural gas main was ruptured, it was my fault, so I needed to apologize to almost 200 individual homes who lost the use of that utility for a day 1/2, but the ones closest to me got rudely wrangled up, by me, to get everyone 1000’ from the danger. I’m famously long winded, so summation; I made really cool cards for everybody in the community. One gentleman even said, hey man, I like your style, you got style, he said. The printer is fantastic, thank you Epson

Poor setup and connectivity. The setup for the printer is gruesome. I would not suggest buying this printer as it takes about an hour to get it connected to wifi. The quality of printing of far less of printers that cost $50. I’d really just like to get my money back honestly, but the problems with the printer are more realistic than me getting a dime back. Anyhow. I’ve had to reconnect the printer to the app and then to the wifi, yes separate connections. And I have roughly 5 more hours than I want invested, just to use the machine. I could give negative stars I would. But sadly they don’t allow less than one.

This is an AMAZING app for printing things.. I really like this app because it lets me print all my stuff without having to go to the computer next to the printer. It also lets me print out so many more variations of prints that are really nice and good looking. I think that this is a great app and if you have an amazing Epson printer, you should download this app onto your phone or tablet.

Cryptic, not user-friendly - buying it was a mistake. I bought an Epson printer after years of HP - the salesperson convinced me it was superior to HP, mainly because of how the ink is refilled. However, I find it is FAR more difficult to use - it is not the least bit user friendly. I haven’t recently had to puzzle out how to refill the ink - I did it a while back and it seemed doable but I’m not confident about next time. HOWEVER, everything else about it needs to be puzzled out each time I want to print something out. Also, there is a ridiculously long wait period for it to be ready to print after I turn it on so when I try to print and get an error message of “printer not ready” or “not detected” I don’t know if it isn’t being detected for some reason - such as not being connected - or just hasn’t taken its 15-minute warm-up time. I feel buying it was a mistake but since it’s new I’m stuck with it - I won’t make this mistake next time.

Epson Won’t Work With Apple Products. I’m on my second Epson printer, currently an ET-3850. I’ve been through the Epson Smart Panel settings many, many times. It hasn’t helped. If I do some combination of restarting the printer, restarting my computer, reselecting the printer through settings, etc, it will eventually print— maybe. If it does, I can then print various documents. However, if I don’t print for a while, such as overnight, it won’t print again. I then have to go through all this again. It consistently does this with my Mac desktop, my new IPad, my wife’s iPad, my iPhone and my wife’s iPhone. This seems to be a common problem with Epson printers and Apple products. Epson should make it very clear in their advertising their printers have major issues when you’re using Apple products. This is simply ridiculous and unacceptable!

Ridiculous. Forcing users to go through your painful app and making them give full access to their photos etc in order to print is disgusting! When I bought the printer it said iOS compatible and my old Epson was easy to use with all my products! This is a real mistake to force this app on users! I am not going to buy Epson in the future and I am probably going to return this product and I was a loyal customer!! Your App isn’t even user friendly with iOS! Serious screwup forcing this app and forcing users to give you way more access than we should ever have to!!

NO REVERSE PRINTING???. So, I’m printing 100 page scripts from my phone, and they’re coming out in the wrong order… which means I have to sit there, flipping the pages into the correct order. When I called Epson Support, the guy said that Feature is not available on the phone app and there is nothing I can do but print from my laptop. I print several scripts a day from my phone and don’t use a laptop. He was pretty rude to me, and would not put a Feature request through to the technical team for this so I came here to let you all know about it.

Eco yes, but mainly because I can’t print. Bought this as I wanted to do the right thing regarding reducing waste (of ink cartridges). However, set up wasn’t easy, (and repeatedly loses internet as you have to Re connect to the Epson WiFi every time). I now can only print from my phone, not my laptop (Epson says that’s my internet provider’s fault) and I often have to be in the same room as the printer in order for my phone to find it and paper jams are frequent. It’s going back.

I DO NOT recomend this app!!. Usually my reviews are always positive, but it is not the case with this one!! I am really frustrated with the way they make it!! If there is a way the Epson people could change this, it would be easier… well, ok, this app looks so cool, and when I downloaded it I thought I would NEVER regret. But oh boy, how wrong was I!! It has all these cool features that you can never get if you do it on your own without using it. So yeah, that is cool, but I even didn’t get to USE IT. The thing is, is that it tells you to find your printer (of course) but when you try to put in your Epson printer, it cannot find it!! Though I have it on, and when I want to print directly from the web or from photos, it works perfectly!! But when I try it on THIS APP, it doesn’t work! All the things that we have tried to do, it doesn’t work! So if that can PLEASE be changed, this app would be PERFECT

Works Great!. I bought this for me and my son’s school work since we are always needing to print documents all the time. Getting tired of running to the local fedex to print. I bought additional ink didn't realize it already came with a set. I got this on sell for less than $70 and the ink cartridge is $50- a bit pricey. The set up is pretty self explanatory just make sure you are following the instructions from the manual. I had synced this to my iphone and laptop with no issues. Test printed a photo as well and quality was perfect I will just need to purchase glossy photo paper and I am sure it will look great. The print didn't take long at all to process. I strongly recommend this product if you are looking for something reliable and affordable.

Ink. I very tied of you guys blocking my printer with the notice to upgrade. Just so you can control me, after I paid you for the printer that should be MINE! You want to tell me who’s and what ink to buy. I hate control and not letting Am-r-Rican out of debt. Church for your printer and leave us alone. We’re not a communist country. In fact, we’re not a country at all it’s a business.. Shame. Rise your price on the printer, leave choses what ever we want and if the heads get clogged with the cheeper ink then we’ll buy another printer. Every time I want to air print I got to get up and dismiss your “request for an update “ i don’t want your update! I want to stay in my wheelchair and print without have to get up where the printer is mounted and worry about falling because of you control. Ed Rodriguez

Wi-Fi. Just bought the 2400 eco tank model. Print speeds of black and white is great. Color is decent too. Photos are pretty slow. The app was pretty user friendly except when connecting to Wi-Fi. You just have to press the Wi-Fi button on the printer which I figured out on my own. Other than that setup was a breeze. I’m pretty happy over all. Prints over Wi-Fi easily from my phone if you select the documents from the app. The only part that is less than desirable is that it requires that you save the document then open the app and select that document to print it rather than it letting you print straight from an opened document. Overall would recommend this product.

Selecting page. I just bought this last black friday so I don’t know if the ink is going stay for long. The printer doesn’t get connected through Airprint. It also doesn’t print MSword so I have to convert the MSword docx to PDF just to print them. Selecting a page to print is much of a hassle, it wouldve been easier if I can just type or scroll to the pages I want printed from a 600 page PDF file and not pressing the plus or minus just to get to the page I want printed. Imagine I just want to print the first page of a 600 page PDF file, I have to click the minus sign 599 times to get that first page printed.

Broken. The app won’t connect over WiFi. It will only connect through the WiFi direct setup. Start there and it’s a mediocre app with limited functionality. It requires a second app Epson creative print to actually get to a lot of the functionality Epson is marketing. There is no documentation around features like connect to Google classroom. I suspect all this is new and it’s a new product so documentation and support are lagging. But until those catch-up, I would recommend you avoid the huge time sink into trying to find some useful purpose for this app- because it just isn’t there.

Not great. This is not a user friendly printer and app. Sometimes it will print from my pad or phone and sometimes it will not. I guess it depends on the mood it’s in. I should be able to select the icon go to print and it should print period! FIX IT! It loses the Wi-Fi connection very frequently, and no it’s not because the router is too far away. They are about two feet apart. Sometimes you have to save the document to a folder the app recognizes, which aren’t many, then go through the app, find the folder, open the document, then there’s about a 75% chance it will print. One more thing, this thing drinks ink like water and like all printers, it is expensive. The one good thing is the print quality is good but no better than the HP that it replaced. BTW, the HP worked great for years until it didn’t. It took months for the ink cartridges to empty, and it would accept aftermarket ink so I could save a few dollars. Just goes to show that sometimes what looks like a deal is not.

Great little printer. After dealing for 25 + years of HP printers generation after generation started with HP 4L (laser) pretty good while it worked - and then a few others I’ve decided to go the appeal of less and cheaper ink. So here we go. Great app while using my iPhone or iPad works perfect. Then downloaded the drivers and user software into my PC. Also, no issues so far it’s been 2 months I think. Printing not as fast as HP but quality is great and works all the time My model 2850 does not come with Ethernet port but works great on WiFi. No issues so far and very happy. For those people who are having issues I’d say go back to basics download everything from scratch and read the manual! I did, very happy with my little giant printer

Can barely use this app. Location is asked for every single time I open the app to try and print and take forever to connect. Sometimes it’s not even worth trying to print because it’s so time consuming and frustrating just to get it to connect. The app doesn’t connect to the printer most of the time even though it’s connected to the same WiFi and other times takes up to 10min to connect. Then when you cancel a print job everything is frozen on canceling until I unplug the printer and plug it back in. The HP app works flawlessly and wish I would have kept my old print now. I just got this printer and considering taking it back just because of this stupid app. Horrible customer service, no updates, no explanations, no help, and just a terrible user experience. Please get this fixed or I’ll deftly never be buying an Epson printer again.

Failed to find printer via iPhone. I’ve got a new L3150. The old Epson iPrint app works fine on both connecting through iPhone and my Windows laptop, but the UI is old, and no optimization when iPhone is set on large text display. I was looking forward to this SmartPanel app (which seems to be Epson’s newer and well refined update), but it just can not find my printer at all. I have tried: (a) resetting router following instructions many times (b) allow location track, BT, all “on”, same WiFi network (c) tested on both “wireless” and “WiFi Direct” mode. All failed to connect the printer to my iPhone. Also tested on all iPhones from other family members, still not working.

Stick With the Manual Install Process. I downloaded this app to install and configure my new ET-3850 and it worked … up to a point. The first attempt put at charging the ink went nowhere so I backed up a step and restarted it. Worked ok the 2nd time around. It didn’t do much else after that. I opted to go down the path in the “Start Here” instruction guide that DIDN’T use the app and everything appears to have installed fine. Of course it took me through the ink recharge again and I had to manually connect to my Wi-Fi because the auto setup didn’t work, but being an IT techie guy it wasn’t a big deal. I pity the folks who are not tech savvy in trying to do this. I see a few support calls in there future. So far the printer works great! I replaced an Epson Workforce printer that I’ve had for 15 years.

Just Okay. I returned an HP smart tank printer for this printer due to HP only uses its app to manage their printers. Changed internet provider and could not switch WiFi connection from old to new. Staples couldn’t figure it out either but I have to say the quality and quickness of printing is better with HP. This one is okay and that’s all I need. It’s slower for sure but at least you can change Wi-Fi on the settings on the printer itself. Had to restart it once because it wouldn’t print too. Never had that issue with HP. So basically if HP adds a touch screen to their printer I would go with HP. Hopefully Epson does some software updates that fix the slowness and quality.

Epson hate Apple. Epson seems to universally make their products difficult if not impossible to use with Apple products. While claiming that Epson printers are AirPrint compatible, I have yet to ever get an Epson printer to consistently work with AirPrint. I have returned 3 Epson printers and replaced them with Brother or Canon because those brands live up to their claims of being AirPrint compatible. The only reason I’m keeping the Epson printer I just bought is because it’s for my business which requires I use a PC for software reasons. But for my personal use I am exclusively Apple having am iPhone, 3 iPads, and a Mac, none of which can consistently connect to this printer via AirPrint. I managed somehow to get the stars to align and printed from one of my iPads twice but have not been able to get the iPad and printer connected since. However this stupid app, which I shouldn’t need since the printer is AirPrint compatible, can see the printer, no problem. That means that the printer is on the network and this iPad can see it but AirPrint isn’t working. There is little to no information about troubleshooting the AirPrint connection in the Epson documentation so I have to conclude that Epson is trying to force Apple users to use the Epson apps rather than AirPrint which is for the birds. I guess this printer will have to go back to the store too.

Unintutive Design. Automatically changes format of document, without an ability to reformat it. Incredibly unintuitive tedious design, and on the addition, prints with a wasteful black line across the page as a “cut off”, utterly senseless incompetent design. Somehow, the printing is messy, cut off, and cannot maintain the proper borders/parameters, and prints sloppily in comparison to other options. The automatico reformatting is the most equally mind boggling, and mentally defecating experience, possible. Who would ever design this app? I also fail to see why Epson printer would have two apps, two—separate entire apps, with the same design, same issues, and same objective/usage. Why?

Lots of steps. Set up wasn’t too bad. Having a hard time printing documents attached to emails that was seem less with my last hp printer. Now there a lot of flickering of my phone screen as Epson smart panel bounces from display screen to display screen on its way to the actual printer. Haven’t found copy sizing yet so I’ve wasted 5 pages trying to print one. Seems that the printer wants a picture or saved pdf to print rather than any document… then there’s the sizing issue. Maybe I will figure it out. Next I’m trying, still unsuccessfully to connect a Chromebook. Still working. It’s been a 45 minute ordeal so far.

Was great, now is a brick. When I first started using this app, it was great. Hooked up to my printer/scanner WF-2830 just fine, allowed me to update firmware, gave me ink status, etc. very UI friendly. Since the most recent firmware update on my printer and the update on iPhone, I have been unable to find, much less connect to my printer/scanner. Other printer apps are still able to find and print to it so I don’t know what’s going on. I’ve searched forums and even Epson’s site to no avail. I can’t recommend a bricked app to anyone until Epson figures out what happened and fixes it. To Epson: my printer and my Apple device have been tried on both regular WiFi and WiFi Direct connection and it still couldn’t see the printer to “set it up”.

Printer set up. Took almost an hour to set it up. Started out OK. Connecting to the Wi-Fi was hard. First it couldn’t find my router. Then I tried to enter it manually. Did not work. Turned router off and on still could not find. Turned off printer. It started to find the router but would not let me enter the password. Took me at least 10 times to enter password. Everything it said to do would always shut me down. Finally I just pressed return and it worked. Not easy to understand the steps? I hope I don’t have to do it again…

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Very cost effective. I used to go to office works to get my printouts most of the time. This ecotank printer is very cost effective and very convenient. I even can print from my phone without using any cables. It’s a time and money saver

Waste of time. This app was not easy to set up and was very frustrating. I already had the Epson app and this was an additional requirement to use the other functions on my printer. What I thought would be a simple, easy to use printer was a waste of money. The printer is poor quality and is hit and miss when it comes to working via the online app.

Why print ONLY one side of a page?. The cheaper printer that I had before this one would regularly print both sides of a page on the opposite sides of the paper. This one doesn’t!!!

Awesome app with perfect features. This app complimented with the dual tray (A4/A3) paper loaded is perfect for my home office and kids school printing. No messing with opening on PC’s or laptops just print construction drawings, plans, photos or saved images straight from your phone to the printer!

Epson ET-2810. We’ve only had the printer a short time but super impressed with the printer quality and speed. Very happy with our purchase.

Frustrating. While Epson says it is supported in Mac this program is only available on iPhone and iPads so I can print from my phone but not my laptop. Every time I try to print from my laptop I get file info not pictures. On the app does not help me fix it. It had better let me print from my window laptop or I am finding every review platform to trash it. Other printers I have bought in the past have had a plug and print no hassle set up. Everyone raved about these printer but I am calling bull and wishing I had bought another brother or Hp.

Terrible app forces location data. Abysmal app that won’t let you use it without giving them your location. Laughable excuse for taking any kind of privacy into consideration. Iprint at least let’s you use it without data location being necessary.

Flawed Wi-Fi Setup on ET-2811. Our actual Home Wi-Fi network was not shown among those the App could see so I chose to manually enter its name - unfortunately while it accepted the name it did not then prompt for its password to remember on the printer. Consequently it then failed to connect the printer to it although the app on the iPhone was connected. The app then suggested it connect to its own dedicated wi-fi network and did so. That however meant that it could not then see anything on our home network including files we might want to print. Furthermore when you then print a photo or document the content is not proportioned reasonably being truncated or just a narrow slice of the document or photo. Why can I not select the printer from Microsoft Word or Camera on my iPhone as I could with my old printer a Workforce 645 that worked brilliantly for years until it started to fail?

So far so good. The set up is a little fiddly - it took a couple of times to get it set up properly. This happened to the multiple devices we set it up on. Once set up it works well. Printer quality is good.

Great print quality- poor functionality. We bought this printer after having a cannon for years and wanting better value for money. It certainly is good when it coming to quality’s of prints and use of ink but you have to babysit it while printing fro your phone… has poor range of wifi. So you can’t just press print and go about your life

ET-2810 connected printer. Overall reasonably happy with app However there is no way of changing the size of what is printed using this app on an iPad Pro Thus it prints out in the default size of fit to page which is useless for plans etc that need to be printed at actual size The printer can certainly do this if connected to a laptop so why is the option of printing at actual size not in this app

No individual page selection for printing. It’s good but you can not individually select certain pages for print all at once. Otherwise you have to print one page at a time! What a waste of time, please fix this

Work well. Import your photos, adjust as necessary and voila prints easily. Would like to see a feature that's allows you to combine photos on one page but works great for a phone app.

Set up complete. I set this printer up today. Easy to set up. Dowliaded the tiles to print and this was easy ad well. Cheers

Connection issues. I always seem to have “connection” issues when trying to print. Other then that print quality is really good

Need help. Hello I am new to this app I tried to go to advanced settings and it take me to a website and show me this message “this connection is not private and this website may be impersonating” my ip adress…” to steal your personal or financial information Can you help me to get to the advanced settings Thank you

Worst Printer I’ve ever purchased. I’ve used Epson printers for many years & loved them & until I got the ET4800! To print on double side, u have to sit there & flip & feed each page urself!cannot see how much ink is in these ‘clear’ ink tank windows! U have to set paper size on both device & printer… on a good note - once u sit & google for an hour or so to figure the setting to get a decent picture print - it can print great photos!!

Epsom ET-2810 Ecotank Printer. I bought this printer today. Setup was very easy although took some time. First job was printing two A4 photos on A4 Glossy Photo Paper from iPhone 12 Pro. Phone photos are good but not great but the Epson replicated the photos really well. I don’t know why the printer is advertised as only printing 6 x 4 photos. It did A4 very well and the paper selection menu allows photo printing on all paper sizes that an A4 printer can take. I have always had good experiences with Epson in the past and this new tank printer is no exception. I am very impressed. For people who primarily want to print from phone or computer, but have the option to scan occasionally, the ET-2810 is a really good choice. I highly recommend it.

Love my Epson Printer and App. My Epson has been the cheapest printer I’ve bought and has been the best by far. The Epson app is so easy to use and makes printing from my phone a cinch. Love, love, love it

quick and easy printing. you can change the paper size, quickly print pictures from your phone gallery, print documents from your phone, etc. everything is so easy. super glad i got this printer. only issue is that i always have to convert word documents into PDF files otherwise they don’t format properly

Highly recommend. Best home office printer and scanner I have ever used and the app is super easy and user friendly, saves time and works very well on all our Apple devices, without my hassle setting up. Thank you Epson!

Simple and easy!. Real simple and easy off a phone - MacBook is a little trickier though

ET-2810. Unlike others I had no problem connecting to the wifi but it has taken 2 hours to work out how to print from Pages on my iPad. I cannot select them on the app, they are greyed out. It took playing around to accidentally find out how to do it. Not self explanatory

Epson Smart Panel. We have used this for more than 5 years, and once it is set up it is mostly great. However we recently had to a new modem and getting it to connect to the new wifi was a complete nightmare that took several hours over many days and completely tested our patience.

Longer. I don’t like this because now it takes much longer before I get to printing stage. Before I could open whatever needed to print and just press print and it printed. Way better and much quicker. We live in an age of busyness and Epson has decided to do things the long way. Not very smart.

Great app. Easy to use, easy instructions. 10 minutes of use and I’m loving the experience !

Retro (not in a good way). I get Windows 2000 vibes from this app. It does most things eventually, but always with a turn of the century aesthetic. Unfortunately the printer I bought doesn’t support AirPrint so we have to use this to print from iPhones.

Why printers without iPrint?. Yep still frrustrated. Such an expensive line to buy and not be able to use. So many issues with lines and poor printing. Can’t print form iPad, which I use constantly. Today I can’t get to grayed out docs to print. This should be made easier, like the other models. I had to replace an Et 2720 that clogged because apparently that’s common to them. I bought an et1810. Why would you even make printers that need an app and not just use iPrint. It was not even something I thought I needed to check out. I don’t understand why it has to take me an hour+ to install and work this out. It should be plug and go. Why a complicated interface???!!!

Smart little printer 3 in 1. Connect to your smart phone and the way to go. Smart little guy perfect for home use.

Not an air printer!!!. You have to print everything through the app. Instead of printing in a couple seconds, you have to run the print through the app with loading times and all these extra steps. Using this printer makes me want to shoot myself in the head. I can’t believe anyone would make a non air printer for home use.

It’s soooooo sloooowwww 🤯😩. Can not understand why it is so slow and laborious. Just took a full 60 seconds to access my photos. Then another 15 seconds to open the album I selected. At every step of the way it pauses interminably. Nothing is quick and easy like my previous printer which operated without the app. Excruciating.

Useful. This app is genuinely useful if you don’t have a laptop or computer to use for this brand of printer. Personally, I use 2 sizes of paper a small size that will fit my page and one I’ll have to trim or cut out and stick in. It’s really quick and I’m glad I found this.

Connecting to printer. The connection process is a bit long and not smooth . I can only connect 1 phone at a time to the printer

Why is the scan function so slow?!. Overall quite a good printer but the scanning function is so slow!!! Please fix. Everything was fine until I do the firmware update a few weeks ago.

Unnecessary app that should’ve been integrated into the iprint. Just more steps to what should’ve been a simple setup, what a way to waste consumers time, having to go through the same t and c’s, same setup again as the iprint and have it ask to take your information and location on your phone before even connecting to the printer, over 2 hours of setup and the one page I bought this for remains unprinted... disappointing brand that I will avoid in the future.

Mostly Great. Just started using the app so it’s a bit premature to rate, connecting was easier than any previous printer I’ve had. The only thing I haven’t worked out is the tiny print from a mobile app

Works a treat. Bought a ET-2811 printer and setup was easy. Tested it by printing a document from my phone with good results. Really happy so far.

Never buying Epson again. I had an Epson previously so I bought the same again (or so I thought). Set up was not as straightforward as I expected, I was called away during the download of the app and when I came back I had to start again but even though the message said it had not been downloaded, when I went to download it again, it said it was already there. After much frustration and deleting and reinstalling I tried to print something using ‘print’ in a document I had just typed up and nothing happened. Apparently you have to close your document and open the app (why?), but the document I had just created was not visible in the app, I ended up saving the same document 4 times and it still didn’t show up in the app. I had to wait until the next day before I could find it. Then, to add insult to injury, I couldn’t work on anything else while printing. Nor could I walk away from the iPad and go do something else because if the iPad hibernated the printing would stop. Now, that might not be a problem if you’re printing text only but recently I had to print a crochet pattern which included photos and the 8 pages took 40 minutes! I’d rather watch paint dry! NEVER AGAIN! As soon as I run out of ink again the whole lot goes in the bin.

Don’t waste your time. Bought so we could print from our phones but once setup it does not save your password anywhere so you can retrieve to set up again if required you have to jump through hoops for over an hour to setup. What a waste of my time will never buy another Epson product again

Simple and easy. Exactly that upload app, and start printing

Like this printer. Happy so far with this printer. Had it a few months. I can connect & print from my phone which I couldn’t with my other printer. ✅

Happy customer!. Had my last Epson printer for 10 years, and it finally started to malfunction so purchased the Epson ET-2811 today. Set up was amazingly simple and quick using the app on my smartphone and my first print run was perfect. Should have upgraded sooner! So far, highly recommend.

Great printer - well worth considering. Cannot fault, love the wifi connectivity allowing quick and easy use to print via phone, print quality good, only downside is the limited size of paper storage within print feeder, but that’s neither here or there for my needs

Brilliant. Once you set it up and understand it all Never looking back Jack👍💰💰

Amazing. Super easy and free, also many options and reliable! 🤩👍

You get your money back. Was a bit pricey but well worth it. ink is no longer so expensive, if you work it out over long period of time it’s nice to always have what seems like an endless supply of ink

It’s okay for now. I had to run the setup 4 times before my iPad and the network and printer would talk to each other, I’m dreading setting the printing options on Dads iPad, that is a task for a fresh day took me an hour to set this up when it only took 10 minutes the first time around

Awesome app. Fast and easy to control everything from your phone wow easy

Update is terrible. The latest app is awful - every time I go to print from my phone it either opens the last document I printed or a random document. And then even if I’ve just printed something, half the time the app still has to rediscover the printer. Worked well before, now it’s broken.

Sufficient. Sufficient for basic printing but I prefer other apps (which thankfully will work with my little Epsom printer) that have features I have otherwise taken for granted all my life. Like being able to set printing of pages in reverse order as the default so ai end up with a document with its pages in the right order. If by some chance this app does allow for this in it’s settings, I couldn’t find it!

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Awful Epson. Second Epson that I have and connection it’s awful, every time has some type of error, even if has everything in order( paper, tint, cable connections), takes forever to print , really bad quality, this will be my last Epson ever bought.

Terrible quality in printing. Multiple vertical lines very poor quality printing

Never loods. The app takes an hour to load up one page not worth it

Edward my Epson. Truthfully, I’ve only used it twice but both times clearly stated beautiful ink beautiful colors. Just love it so far. Thank you very much. Wendy

Difficult to set up. Very very slow. Difficult to use and set up page Overall I am very disappointed with this product

Epson 2800. Color is not as vibrant as my old Canon printer

Excellent bypass for connection troubles. Always connects to printer A++++

Just let me print. Way too many hurdles

Panel Epson. Pas user friendly. J’ai imprimer des tas de documents qui ne se sont pas imprimés dan le bon format. Pas trop écolo. Quel gaspillage

Very sad we bought this printer. Slower than molasses to print even in black and white Not intuitive software Select letter in app on iPad and does not update paper size at the printer

Easy to use. So easy to use

Epson 4200 good value for the money and simple to use with the app.. Good value for the money

Et2400. I can’t print direct from the picture, I have to use the app

Epson-2400. Won’t print directly from my phone unless I use the app. From the computer seems to work

Great printer. Perfect for small business, home office or personal use, recommend this purchase !

D’une facilité incroyable. Je recommande fortement ce produit et la vitesse d’opération très acceptable pour le prix demandé Merci Epson !

Lousy communicator. This Epson is a dud ! If I could return it I would It’s like talking to a 2 yr old ! Just do what I ask!! I takes forever to find itself when I’m sitting right beside it !! Terrible

Other printers software works way better. I hate that you can’t just print right from the document. It also wont let me print multiple documents at a time. I have to wait for one file to finish printing before I can select another document to print.

Easy to use. Wow easy to use. Worked on first try and fast

Ne fonctionne pas la moitié du temps. Y des problèmes consatament pour imprimer wi-fi ou direct cablé reseau

Doesn’t work. The scanning feature doesn’t work. I shouldn’t have had to download an app to access a scan anyways, they should have a function to send the scan through email straight from the printer.

Works Great. Working well on my Apple iPad! Easy to use.

Intuitive. As an IT professional I like to provide positive feedback when an organization doesn’t just sell a great product but also mirrors that with a very intuitive application to take full advantage of all the features. This app flows smoothly through the entire process of what you aim to accomplish. Printing photos is incredibly easy with just the right balance of options to produce a vivid life like image on the correct paper. We’ve used many other options as well and all make it quick and easy to operate. Only one minor bug I suspect will be fixed. I’m hoping a future update where the top right warns that letter 8 1/2 x 11 plain paper is being used even though we changed with the photo setting to use rear tray and correct 8 1/2 x 11 photo glossy. Difficult to explain without being able to attach screen shots. It’s minor for us but may be confusing to others. Regardless, just ignore the exclamation with exclamation mark and print and your good to go. Thank you to those who put forth an outstanding user friendly application. Very well done !!!!!

Photo printing. When ever I print a photo it never comes out in one colour and even though I select the right paper it always gives me an error saying the paper isn’t right which I have selected the right paper size and type

Pain. Used to be able to press print and it did. Now I have to fill out all these pages to print. Don’t like this.

Works great!. Does the job!

Newest update has caused a hiccup. This newest update now disconnects my wifi connection. I have to log back in every time I want to print via wifi. This makes printing challenging if I stop printing for say 30min and it goes into sleep mode. Please fix this

Printer problem. It is printing out small

Way to long to connect. It took a long time to connect the product to wifi but I’m also not tech savvy and once it all was connected all good👍 just wish it could have been simple.

Excellent printer!. Tons of ink that will last a long time and much cheaper than ink cartridges.

Not a clear guide to start from new.. Not a clear guide to start from new. David Zakus

Epson printer. I just am in awe at how smooth and easy to print this Epson printer really has been! It is a simple click and just amazingly good professional quality. I so glad my brother Harvey bought me this Epson printer.

Slowest app I have ever used. I could die waiting for this thing to scan. This is terrible

Poor OS support. It’s out dated.. It only offers support up to OS14. I am running an Apple iPad mini 6 OS17.

Epson smart panel. Good product, easy understand!

Color problem. All the pictures are washed out with a yellow hue. Filled inks but still the same problem.

Only works sporadically. Printer states it has an excellent connection but stops working. Continually need to restore to default settings and set up again. Bought this printer to save on ink costs which it does. Otherwise not a great printer -No touch screen -Takes up to 40 seconds before it starts printing -Long delay when printing 2nd side of sheet I suspect it has a very small memory 2 stars is a generous rating

Cannot print anything white paper in, white paper out. Not recommend

Too slow. Too slow

New Printer. Just started using the new printer - not sure yet how I like the print set up.

Great. Had trouble connecting the wifi but all it took was turning off the printer and unplugging it for a few minutes. Connects great to my phone and ipad!

Printing quality issues and Why it need my device location?. Should it be epson problem were do i print? Or who print with MY printer?

Epson Printer. Have printed 20-25 pages so far, and very happy so far. Set up was simple. Would recommend to others.

Old Guy. Not very versed at Bluetooth and all types of technology. I don’t like apps , I don’t like change and I’m not easy to convince about anything but the process to setup and link my Epson ET 2850 was super easy . I’m real happy I didn’t have to get my wife or my kids to help me ! The app was easy to install and worked properly first try . Well done to the people who designed and built this system . I give you a 5 star rating and I never do that . Thank you so much for making this possible. Saskatchewan country boy 😎

Muy útil. Facil de usar. Recomendable 100%

Image size. When scan of 4x6 image it is stored as 5x7 it seems so cannot print as 4x6…..weird

Great for printing in the Wilderness. Excellent for printing where WI-FI is unavailable. The printer runs very slowly, but completes the job, if given enough time. Make sure your smartphone has good cellular connection.

Good printer. I wish the instruction screen was larger

4100 Series. Happy with the applications but the printing process requirements of having all color cartridges to have ink even to print in black only sucks big time. I had rush black only prints to do and the printer would not allow me to do so.

Print from panel. Would like to see a vicid draft choice

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WORST APP EVER. You DO NOT need to know my precise location ALL THE TIME! Deleted the app when I found out this REQUIREMENT! I also walked my Epson printer out to the curb, because you do not need to know where my printer is every moment of every day. I'll just use my color laser printer, since I really don't need the pain in hassle of Epson or HP telling me how I can use my equipment. The only reason why I had an Epson workforce in the first place was so that I could use the document scanner. For 50 bucks on eBay, I got myself a document scanner. Bye Felicia!

Demands user PII to work. Beware!. Falsely claims that it requires access to GPS data from your phone, which is completely ridiculous and misleading. In the same statement they say that they do not use that information in any way which obviously begs the question of why they demand it fron unsuspecting users who may not know enough to not randomly share PII for apparently no reason at all. Security and privacy risks here are pretty obvious. I'd stay away since they can't be honest about their data usage.

Epson ET-2850. This is a wonderful printer it has an unbelievable amount of ink that actually last for 2 years, imagine that, I want have to purchase anymore ink no time soon, this was a no brainier I’m extremely happy with my purchase.

Works good but after the IOS update it’s not as convenient. Maybe there’s something I don’t know, but after the IOS 16 update, why do I need to turn off my cellular data in order to scan with WI-FI DIRECT when before it was working perfectly fine? Would like an answer on that soon, not a huge deal but makes it kind of annoying when I want to email scans out from my phone.

ET 2800 Printer. I am a TechnoSaurus…Rex. I was able to follow the instructions, using an app (1st time) on my iPhone and I was successful setting this printer up and connecting it to my Wi-Fi. It obviously took a little time, but I actually printed something from my iPhone! We can choose to embrace, technology or resist it”. Choose wisely, my friends!

ET-5800. I’ve only had Epson printers, which have worked flawlessly with the apps. Unfortunately, I couldn’t be more disappointed in the Epson Smart Panel. I can use it several times in a row or print directly from the phone, but shortly after printing from the phone, if I try to open the app, it can no longer find the printer and then eventually crashes. If I uninstall the app and reinstall, it finds the printer immediately.

Will not print pdf from WhatsApp or any other App. The printer will not print a pdf document from WhatsApp or any other App, you have to save it to files, then launch the Epson Panel App an print it from the app. What a pity Better download Epson Iprimt, ugly interface, but it works a lot better, and also you can send documents to print direct from any app direct to the printer, just like the Apple Iprimt function.

Won’t show/connect to printer. I just set up my new ET-4800 printer, and the printer is connected to wifi, not this app just won’t show my printer on the main screen no matter how many times I go through the process. When I try to add device to app it just sits and says searching even though I’ve already tested and even the printer’s own report says it’s connected to the same with my phone is on. The old Epson iprint app found it instantaneously, so it’s an app problem, not a printer or network or phone problem.

Color printing is not as vibrant and you can not scan pictures to a computer. I bought this Epson ET-4850 for the Eco tank and for the scanner. I do a lot of picture scanning and I can’t scan to my computer. This scanner does me no good. What a waste of my money!!!!!! If there is a way to let me scan straight to my Apple computer let me know. The color printing also is not as vibrant as my last printer. If there is a way to darken the color print that would help also.

Need to track my precise location in order to use printer. It is absolutely insane you require not what state, not what city, not even which road, but the precise house and location I’m at in order to use the printing software. You have to grant precise location not approximate. What if I want to VPN into my network to print from a different state? Oh that’s right it doesn’t matter one bit where I am when I print. But you still ask! Pay $900 for a printer and you still have to make a few extra bucks spying.

Epson Eco tank ET 2850 white. I would just like to thank Epson for putting out such a professional printer it is so nice and easy to set up and very easy to use I don’t have to worry about going down to the store and try to find a printer machine thank you Upson very much.

Privacy violations. The app works, so it gets a few stars. But… it asks for location information on every startup, regardless of if it needs it or not. If I’ve already connected to my printer, then it does not need to know where I am to function (hit the back button and it works just fine). It loses several stars for not making this obvious to non tech people.

EXCEPTIONAL APP. Finally an application that even a Senior like myself can follow, understand and execute without any help from customer support. From opening the box to successfully Wi-Fi printing one of my photos this app was the best instructional app I’ve ever seen.

My new printer. I love the printer! Super easy to use and printing from my phone or laptop wirelessly is great! I have an older computer that works with the usb cord as well. My last Epson printer lasted 16 years so I was for sure going to replace it with the same brand. Totally happy with the purchase and it’s worth every cent!

Slight pain!. Having to print through the Epson APP, instead of directly from the browser is an irritation I haven’t had to endure with previous Epson printers. (This is my fourth one!) But the print quality is as good as or better than my previous six printers.

Direct from phone. I followed set up process which was really breeze thanks to the app. What’s so annoying is that when I try to print from my phone, the setup keeps defaulting to driver from phone to printer versus through our wifi. I haven’t been able to find a way to turn that off or just set the default to go through the wifi. It shouldn’t be that difficult to turn that off. It causes problems with formatting, connection, etc.

My Epson printer. Love this printer. It replaced an older HP printer that developed a mind of its own and would either print or not depending on its mood. Ink wells on the Epson are large and easy to fill, we’ve done a gob of printing and haven’t used much ink. My wife prints recipes she finds online so she keeps the Epson busy. Do yourself a favor and buy the Epson, you’ll be glad you did.

New vs old Epson printer. Our new printer is not as convenient to print my photos from my phone as the old Epson printer!!! Prior to this new printer I could select the size of photo on phone and print now there are several more steps and must use the phone and the printer to obtain the desired product! We purchased the new printer in order to have larger ink bottles - new printer is not as handy and pictures are not as clear and defined. Waste of

Works fine. I would prefer Epson to use AirPrint with all of my Apple products. But once you figure out how to set up the Epson print application, It works fine. Just have to remember which printer I’m using because you have to select Epson Smart print instead of just print from the drop-down list.

Epson make the best Printers and print systems. Epson always saves the day. Not only exceptional print quality and range, but easy to use software and machine integration with whatever os you are using. I made the mistake of buying another (H)orrible (P)rinter. Regret it every time i tried to use it. Epson has never let me down.

Love this printer and the Epson Smart App!. Our ET-3850 prints great. Only problem we had was a router problem. Got on ATT site and they fixed the router remotely. They fixed it with AI chat. Prints, scans, copies, and they all look great! Best printer we’ve ever had. We highly recommend this product!

Curtiss. This printer is absolutely marvelous and I am shocked. Why would anyone waste money each week on those ink cartridges like I have for years. I wish I had done what Kim Commando said every day on her radio show and bought and EPSON! Thank you thank you EPSON.

Choose a printer. I have 2 of the Epson printer 2800 & 4800 series. When I want to print I don’t have that choice to choose from them. When I go into the smart print it give me 1 of them. So I have to go back into the setup part of it to get the one I need. This is on all my devices. Need an update to have all your printers available.

Epson app is the best user friendly app. From the very beginning offering to show examples and tutorials on how to navigate the features was a big deal. All i had to do was press a few buttons and dome. The interface is made simple for anyone to understand. GREAT JOB DEVELOPERS!!!!!

Printer overall. Printer overall is ok. Not a quick process. Spits out blank pages when doing jobs. Have had to reset and reconnect with devices too many times. Chose this over and HP and almost regretting the Epson purchase. I see how this could be a great unit but the nonsense isn’t acceptable. May buy Hp next time but for now I’ll deal with it

The little things. Ok so I don’t have a computer right to download firmware and this app doesn’t allow users to print a mirror image or it doesn’t let you pick from landscape or portrait or print on both sides of paper why? But why isn’t there a way for people with no computer to download the firmware

Poor quality pictures, turtle pace, can’t print 5x7. Printing from the app distorts the picture, making it way too light. The app is extremely slow. Printing takes days. Also, I can’t for the life of me figure out how to get the printer to pull from tray 2 (the designated 5x7 tray) instead of tray 1 (the 4x6 tray) when I try to print a 5x7 from my phone and my computer, using the app and not using the app. I’m tech savvy and I’m still scratching my head, like what?! This app/product is very disappointed.

Ripped off. This printer Epson LS251 is more than disappointing….. it’s a scam rip off…. it claims to be WiFi but……. Only if you print from their “special” app….. no ability to “air print” ….. you have to first save it as a document or photo and the access via their app….. Is it possible a company is so stupid to create a product like this in 2022? I will be throwing this piece of crap off the highest building I can find….. and never purchase an Epson product again! No excuse for this..

App connecting to printer does not work well at all. Had a new ET-2850 connected to the app and then a few weeks later had to reconnect. The app was not able to locate it but then when you went through setting up a new one, the assistance shows it already there. But then won’t connect it. When I start the process again, it doesn’t show it again as in the network. Really terrible performance of the app.

Really good. It’s a really good app. I really like it. you can print any picture you just have to search it up on Google or something find the picture you want and then it’ll print it. you also have to press the button and stuff. I think it’s probably a five star🐶🦄

Eco yes, but mainly because I can’t print. Bought this as I wanted to do the right thing regarding reducing waste (of ink cartridges). However, set up wasn’t easy, (and repeatedly loses internet as you have to Re connect to the Epson WiFi every time). I now can only print from my phone, not my laptop (Epson says that’s my internet provider’s fault) and I often have to be in the same room as the printer in order for my phone to find it and paper jams are frequent. It’s going back.

Storm. Recently, a thunderstorm occurred while we were away from home where our printer is located and also plugged into a high quality surge protector, but when the power went out it caused our printer to cease functioning properly. The printer was brand new and an expensive purchase that we were counting on to help us accomplish more work. This was very disappointing and impactful given that I am a teacher and my wife works for a non-profit, so we don’t get paid well and have enough stress as is without this nonsense.

Difficult to print.. Printer is not found when you designate print. Must use app to print and send item to app in order to do so. Too time consuming. Should modify so printer lists when you designate print.

Incredible. I am not the most tech savvy person. My experience of installing new printers has ranged from OMG could it be more complicated to this almost sublime experience! What a refreshing experience to buy a new printer and install it all without frustration or near tears! I’m sold. From now on it’s Epson printers for me!

Easier than expected. I’ve spent more than an hour trying to figure out how to get a scan sent to my email. One I downloaded the app, it took less than a minute.

Great Stuff!!!. So far I am excited to continue growing as a small business and make my customers lives easier by going digital with my proposals, invoices, and receipts. Thanks for making the job easier!

Should work independent from App. Really? I have to keep the screen open on the app otherwise the print cancels? Seems like once the printer has received the information, it should be stored local and not need to tether to the app. Just starting off with this printing and downgrading to this one. All of your troubleshooting links are missing and don’t connect to anything. ALL of them. Seems like a forgotten product.

It simply works. There is nothing extraordinary on the app. It simply works. And quite well to be honest. To reconnect the printer into other Wi-Fi is straight forward, printing using the app is intuitive. The only thing I dislike is the icon of the app. It’s from the 90’s y’all could improve on that.

Easy set up!!!. I am not an IT person by any means. I was able to set this printer up on my own. It only took about 10 minutes and I was able to print from my phone.

Great home computer. Easy set up and no issues. We just replaced our Epson 1100 the maintenance box went bad then I couldn’t get paper to quit jamming. I recommend this printer it will save you a lot of money in ink.

Love this printer!. I set my Epson 3850 today. It was easy and the instructions were understandable. Didn’t take as long as I expected it to. Love that I can print from my iPhone, iPad and my computer. Thanks for getting me back to work so quickly!

Can’t handle Wi-Fi password with spaces. Seriously disappointed that something as basic as spaces in Wi-Fi passwords aren’t supported in the app during printer setup. Took a while, a waste of time, figuring out why the app wouldn’t accept my password. Had to configure the Wi-Fi password manually in the printer, which accepted spaces just fine, and then finish setup manually in order to use the app at all.

What about mobile faxing. It’s great overall but it’s lacking with the capability to send faxes via mobile devices, which for me would have definitely put this at a true 5 star rating

Excellent printer. This is our first wireless printer and it works perfectly. Simple to setup and operate; haven’t had any trouble with it. The paper-tray is a bit flimsy, I rolled up a small piece of cardboard cut to the right length and use it as a support in the middle.

Great for family, office, students. Loving the phone feature, have printed color, 2 sided, for kids, work, kids and the quality remains the same. Ink level is insanely amazing, has jot ended, way better than the regular cartidges.

A life time of photos :). Thank you so much to our family’s Epson printer! We just love being able to print family and friends photos in the comfort of our own home! Epson’s printer has great quality and the printer ink last super long! Finally a printer we can count on!

🛑CLASS ACTION LAWSUIT🛑. 1️⃣Combo of a TERRIBLE APP plus SCREEN on the Epson printer that's UNUSABLE and LOGIC DEFYING STUPIDLY SMALL—makes for a very large dead brick! 2️⃣The Epson UNSmart Panel app DOES NOT play nice with Apple products. Air Print is a joke. Shows WiFi is on with a great signal—won't print. Poor Functionality 3️⃣ DO NOT BUY this printer. 4️⃣Expect Customer NON-Service and seriously check out their affiliates. 🛑🛑Hey Epson, Please explain the CLASS ACTION lawsuit about notifying customers their printer needed ink—When they DID NOT. I can't remember—Was criminal behavior charged or alleged?

Really good but I only have one problem that I’m trying to figure out.. So I do have his app I use to make stickers with but Everytime i print it it only comes out blue. Do you know why this is happening? I’ve been trying to find out for 10-15 minutes now and I can’t find a solution.

Best printer I have ever used.. I bought the Epson Eco tank 4850 about a little better than 8 months ago. Since that time I have used it more than any other printer I have owned. Not only is it more user friendly but I have yet to have to buy ink. The other printers kept me ink poor. Thank you for an exceptional product. Bryan S Larochelle..

Worst software ever. No wonder Japanese prospects are dinosaurs this is the second Epson I’ve bought and both print well but the software is crap. Never connects, always need to download a driver. Obviously Steve Jobs never worked at Epson. There is always a paper mismatch and there is zero logic for a printer sold in a consumer focused store but requires hours of setting up, adjusting, tweaking, downloading, and fixing. No wonder HP and Canon dominate the market. Epson will go the way of Casio if they don’t improve.