Aura Frames App Reviews

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From Family to Grammie. Every time I walk past my Aura there are new pictures to surprise me! My kids are always sending new pictures. I especially love the ones of my grandkids, and of the beautiful scenery from where one of my sons lives. I get so much enjoyment from them, and the best part is no subscription fees! Yayyy Aura! If I could suggest one tiny improvement… it would be great if pictures that have been ‘loved’ were marked with a little heart icon or something, as I can never remember which ones I have already ‘loved.’I highly recommend the Aura, and I bought 3 more for Christmas gifts.

Works seamlessly. I bought a couple of different models that were cheaper and appeared to have some options that might be better but come to find out they were not. One I used didn’t have a simple way to invite others to upload and share photos easiest, another required a subscription to allow more a few gigs of space. The other only allowed you to upload 8 pictures at a time. All of these things were not issues. Biggest pros, easy to invite people to share photos right away, unlimited cloud storage with out an additional costs. Biggest set backs are two things. It is not a touch screen and there are no additional slots for storage or uploading pictures.

Crash boom bang. This app constantly crashes. I just installed it on Christmas Day, reinstalled it twice to see if it would fix the issues. I have and iPhone and installed it from the Apple Store. I can literally open the app and it will crash, I can start to add photos, it will crash, I can go into the app’s settings, it will crash. I was up early, so at 5am I tried using it again, it let me use it for hours. Then at 7 am I jumped back on to look at something and crash, now it is just constantly crashing. So I found that interesting, I guess, I can only use it in the early mornings. I just read the reviews before I wrote this one, seems a lot of people are having this exact same problem. Hope Aura gets on the stick to resolve such a popular problem.

Great frame- app could use some perks. The frame is easy to set up and I’m excited to give another as a gift. I wish the app have the ability to add albums, where you could sort pictures into different albums, and choose which one you wanted to display. That way you could keep favorite photos on the frame and keep track of them but you wouldn’t necessarily need to have those in the rotation at all times. It would be extra cool if you could even set specific time frames for what albums you would like. For example- I want to see all of my family photos around Christmas time, so a winter album would be great if I could set that up to run from November to December. Or just albums for other custom things and I can control when to run them- but again, instead of having to make albums on my phone. Another feature that I think could use some finessing is that it takes a lot of steps to download photos when someone else adds it to the frame- so finding a way to make that easier would be great!

Worked for a Year. I gave this to my grandmother for Christmas last year and it has stopped working all together. I set it up for her and I know what I am doing. She told me her Aura frame has not been working the last few weeks so I drove over to her house to fix it. I was beyond frustrated when working on a server is easier than trying to get this frame to connect to a public network. I keep following all the steps and troubleshooting but every time I try to change the WiFi settings on the frame it only brings up “Other Networks” with no entry areas instead of “Network Settings” with a list of local networks that are available. It used to work that way but not anymore, it’s as useful as a brick now.

Disappointed with photo order. Overall, I like the frame and app. My son and daughter also have frames. My biggest complaint is the “random” order of photos. It seems to assume that if you upload a lot of photos at once, they are less important than when you only upload one or two photos. So, certain photos repeatedly display. That simply doesn’t apply to me. I am scanning and uploading photos from 50 years and even older, so an upload may have photos from various years and subjects. Please add an option for full random! We should also be allowed to tag photos such as travel, certain family members, etc. — this would allow display for a purpose for event. I have an older frame from a different vendor that doesn’t require WiFi and allows upload directly from a computer - that functionality has value that the Aura frame doesn’t have.

Awesome concept, needs some serious UX work. Love the concept and the execution is perfectly functional. However, the overall workflow of the app is unintuitive and there are some misleading processes to get photos where you want them. For instance, “save” doesn’t accurately express that pressing that button will send a photo to a frame. There are redundant processes that seem to use different theories of execution. All in all, it’s pretty frustrating given its learning curve—another pass or two through UX quality control and testing would help a lot. Other features that would really sell the app: • Option to add a timer to photos so that they auto-delete after a certain period of time, enabling temporary pictures • Option to tune the display algorithm to, for instance, adjust the relative frequencies of recent and older images • Integration with iOS share menu, for easy sending to a frame from within the native photos app • Video support (Live Photos are awesome, videos would be great, too!) • Web app for easy access on other devices As I opened with, I love the whole kit, and the Aura frame is lovely hardware—the app just feels like a beta release and could really stand some dedicated development time. Thanks, y’all!

Major Glitches in the Latest App Updates. Longtime gifter and owner of Aura Frame. I’ve been so disappointed in the last few App updates. I was hoping this most recent update would resolve the issues. Nope. The App just constantly freezes up. I can barely add any photos before it freezes, forget about scrolling through photos to add and to view existing photos in the App because it will surely stop scrolling. I’m constantly having to force quit the app. And yes this happens when Im not running any other Apps in the background. I’ve rebooted my phone several times now. I’m running iOS 16.1 currently but this was occurring even before this latest update. Also, the App use to show what photos from the camera roll already exist in the frame indicated by a checkmark which is super handy. That feature is no longer there either. So frustrating! I absolutely love the Aura Frame but these issues need to be resolved for continued enjoyment.

Would be almost perfect if videos looped. Aura frames are excellent, but there is one major flaw: there should be an option to loop videos. There is an option to auto play videos, which is good, but there should also be an option to loop the video until the interval time advances to the next photo or video. Currently if say a 30 sec video, the longest allowed, comes up, it will play only once and then show the first frame of the video for the remainder of the time. So if the time interval is set for say 1 hour, the video will play for 30 sec then show the title frame for the next 59 mins and 30 sec. I have uploaded video slideshows of photos, so the desired operation should be for the video to continue looping the entire interval. Ideally each video would have a setting to enable or disable looping, since it may depend on the video as to whether looping is desired or not. Hopefully a software update will enable this video looping feature in the near future.

Gorgeous Photo Display but Lacks the Ability to Select Photo Order. First, the photo display is GORGEOUS. However, I purchased this frame specifically to display photos in a particular order (one a day from the day my son was born to show his growth). Because this option is not available, I am thinking of returning it and purchasing another digital frame, despite the fact that the display may not be as clear on that one. If you are looking for a beautiful display and don’t care about the order in which your photos appear, then this digital frame is a great purchase. If the order/sequence of photos is important to you, it would be best for you to look elsewhere, unfortunately.

Love the frame but adding photos could be better. Love the frame. Bought it for my wife and the whole family is uploading photos to the frame. The biggest complaint is that uploading photos from the library can be slow because there is no way to search as dates. You can look at your different albums but if you have a large library you have to scroll. And if you are going back and doing it at different times you have to keep scrolling through the newest pictures first in order to get the older ones every single time!

Security/privacy options are very limited. Wouldn’t recommend.. The Aura Frame is a good product but beware. They do not give any options for privacy. Once you upload photos to the account/frame you want your photos to appear on, everyone that is invited to collaborate on it can view, download, and control YOUR media. For example. You might get invited to collaborate on a frame that is a gift for a mutual friend or possibly a grandparent. But the host who is inviting collaborators might add people you may not know or who you wouldn’t want to have access to your photos and videos. Well, with Aura Frame, too bad. They will have the ability to view, download, and even have the ability to not display YOUR content on the frame. The product is a good one, but it seems security and privacy wasn’t a top priority. Unless you are the one gifting the Aura Frame to someone and you are the only one inviting others or the only one uploading, I’d stay away from this. There are other options out there that do the same exact thing.

So far not so good. Had high hopes for this device after reading reviews. Gave as a gift and here we are several days later just trying to get this ridiculous thing to even connect to WiFi?! Reset router reset frame deleted and reinstalled app like 50 times and this thing will just not work. Very very frustrating I mean why in the heck does it need WiFi anyway if it has Bluetooth capabilities?!? Anyway NOT loving it and it so far it has been an embarrassing gift. I do love that you can add pics to this at anytime from afar (the reason we purchased it) but if it can’t hook up well that whole reason turns out to be a moot point. Running out of time to even be in this state to try to get it working. Ugh. Time I could have spent with family has been spent wrestling with this freaking frame. Irked would be an understatement

Awesomely photo viewing 💜, no sorting ability 😔. I absolutely love looking at my family photos, but I absolutely hate not being able to simply view them by any kind of sorting order. For example, one of my grandkids comes over and I want to view the pictures of just her so she and I can look at them together. Or, of her mom, or brother, or cousins. Or, I want to look at a series of pictures taken on same day, the same location, or sort by objects (cars, colors, sky, clouds, etc.). There have been basic sorting features (now with great facial recognition) in so many applications and programs for years, it is incredible to me that something so basic is not available for this awesome frame. Why would a database sorting feature of the photos on my Aura photo frame be so difficult for you guys to implement?

ICloud Albums not Supported for easy selection. This app does not provide selection of shared albums already created. Only albums directly on your iPhoto on phone. Recreating each album on the Aura is tedious requiring redundantly selecting each individual photo, no obvious means to select all photos in an album. Makes it cumbersome and old school. Most of us already have albums, should not have to tediously recreate to show on the frame. Lazy app creation? Or wanting too much personal info? The iCloud albums do not contain all location and other photo information. Not excited that this company takes and stores this sort of info in their storage. There is no way I will give default access to all photos on my phone, this involves more than my privacy- also that of others in my photo albums. Poor privacy consideration from my perspective. This was a gift, not a fan of how Aura operates. My rating is based on tedious requirements to control photos if one does not gift control of all my photos to Aura, as well as no clear means to simply use my iCloud shared albums already created. Aura get with the times!!!

Wish it supported albums. The frame is nice looking and works great. But a HUGE drawback for me is the inability to organize photos into albums in the app so you can pick what you would like to show on the frame. This seems like such an obvious feature to me and I can't believe it is not available. My mother lives far away and I uploaded 1500 photos to the frame. If I want to send her a group of new photos, they just get lost in the rest. Or sometimes she will just want her "European Trip" photos to cycle, etc. I am so disappointed.

Great gift!. I got this frame after doing some thinking on how to get more updated photos of my 3 young adult children to my parents who live in Brazil. It is a beautiful frame, super easy set up, and I love, LOVE the fact that my kids can send their photos right off the app to them. My parents were delighted to see their photos changing on the frame. They were in front of it as if it were a TV. The quality of the images is also amazing. 10,000 photos and short videos. You will not regret this purchase!

Shuffle or Change Photo Order. Got this for the grandparents for Christmas so that all of the family members can add photos of the grandchildren. One feature that I noticed was missing right away is the ability to change the order or shuffle the photos that have been added to a frame. Shuffling photos should be an easy addition to the app... it would really help when having multiple people add the same frame, so that one families photos are not all clumped together during the slideshow. Or it would be nice in the app to be able to drag and drop photos to rearrange the order in the collection on a particular frame.

Inadequate App - frustrated and disappointed. I told my husband this is the best gift for his parents that live hundreds of miles from us. We purchased a frame for them yesterday and I have been so excited to set it up as a “gift” and load photos onto the frame for when it arrives. The supporting Aura App is awful. I struggled to even save the cover photo and welcome message as the App continued to close on me. Once I was successful in saving after multiple attempts, I have added additional photos which took awhile but now... every time I try to edit the photos on the frame (placement,layout) the App freezes and closes on me. Can these bugs PLEASE be fixed? What a great concept and product with an inadequate App. Feeling really frustrated and disappointed.

Where are all my pictures?. I have three aura frames with thousands of pictures on each but I see the same pictures and many never pop up. Once the slide show starts it should rotate through them all before showing again. I don’t want it set to chronological because I like the randomness of what picture is next instead of a group of pictures from the same event all in a row. But I never see most of the pictures that are on the frame. Another issue when you have multiple people invited to share pictures- sometimes they share the same ones. The app should recognize when there is a picture that is the same or similar and ask whether you want to delete one or not. My father tends to add the same pictures over and over then I have to go through the thousands of pictures to see if it is already there. Finally if the frame is horizontal and you add a vertical picture, the frame sometimes cuts off the tops. It takes too much time to go through and reposition all the pictures to fit the frame.

A couple improvements could be made, but we love it. Some photos, particularly photos taken vertically, get resized and the app tends to take the bottom 80% of the photo which tends to chop everyone’s heads off at the top. If it has to be a simple program, I would say taking the top 80% would be better. Luckily, as the frame admin, I can resize any photos uploaded from anyone, but we have 20+ people uploading photos for my grandma and it can be time consuming to keep up with it. Only other complaint is that it would be nice to be able to send one invite link to everyone you’re inviting, instead of individual links for each person. Inviting 20+ people individually was kind of a pain. Other than these issues, the app is fairly easy to use and my grandmother is LOVING being able to keep up with all the family that’s scattered worldwide!

Gift that keeps on giving!!!!. This was given to me at Christmas from my son and daughter in-law and it’s absolutely my favorite gift to date! They are linked in to my frame and send me updated pictures all the time! I get the notification on my phone that new pictures have been added so I never miss one! Absolutely love this frame! Plus the app allows me extra places to store my precious photos for safe keeping. Not sure how they could EVER top this gift!

Lacks Features and is not intuitive. For the high price point the app doesn’t meet my expectations. No way to organise photos and when auto shuffling the frame displays portrait photos together that don’t compliment each other. I cannot go on the app and rearrange the photos so they display in an aesthetic manner. I believe it is also supposed to sense duplicates but it doesn’t and it actually displays duplicate photos together. There is a button in the app where you are supposed to be able to select a photo and it should display and that completely does not work. I also have uploaded over 200 photos and it still shows just the same few photos over and over. While the pictures look okay on the actual display, the lack of features is disappointing and not acceptable for how expensive it is. This product is not intuitive and also lacks any option for the user to be creative with how things are displayed.

Needs more viewing customization. The frame was a nice gift (I bought three to give to family members). It works well and it’s nice to see rotating photos on a frame in the house. My one issue (and this seems to be an issue with many services that allow schedules) is that it’s far to limited. You should be able to set multiple non-linear schedules, say from 8-10 am and 6-10 pm if you wanted. Or whatever combinations that fit the times you’re likely to be in the room. They only allow you to either have it on all the time or off most of the time. This should be fixed already.

Easy to Gift & Easy to Use. I can share pictures from my phone AT ANY TIME!!! My dad lives 40 minutes away and it would be a pain to have to manually go over there and update the SD card with new pictures. My dad and I are both in IT and highly value efficiency. I also love that there is no monthly fee, and no limit to how many people we can add to our frame (no extra cost per person)! The only things I wish I could add would be quotes. There are times where I have a small story or quote someone said that I’d like to share. It would totally would be hard to read if the text was long. Maybe having the option to show a small watermark that displays live on the frame: the location and date of each picture. Another thing: captions or tags. “Omaha Zoo Trip 2019” for example. With option to display live on frame per picture.

Good display bad interface and app controls. My review is for a frame for a loved one that was a gift. They live in a community with captive portal network technology. And the frame cannot be used in a standalone mode. It can only be used when connected to Wi-Fi inside the app you can change Wi-Fi net work, but you can’t refresh the Wi-Fi network connection. The option does not exist in the app for a refresh in the Wi-Fi connection portion of the app. In order to reconnect, you have to act like you’re setting the frame up as an entirely new frame and choose the captive portal connection again. That is neither user-friendly nor logical. The frame does a good job of displaying the pictures as loaded to it but some people just don’t want to always have a Wi-Fi connection on.

Unreliable WiFi. When it connects to the WiFi the Aura frame is great, but connecting to the WiFi is usually a long and frustrating experience. It usually takes about 10 or more tries before the frame announces a successful connection. The vast majority of the time it either doesn’t join the network or it claims the network has no Internet access. Restarting the frame or the WiFi doesn’t usually help. Just keep trying and, surprise, it connects eventually. The Bluetooth connection is even worse! If the frame is configured to cutoff at night, there is about an 80% chance it won’t reconnect in the morning. As I said, when it’s working it’s very nice, but the WiFi unreliability means that I can only give this product two stars.

Having trouble seeing pictures. We have loaded a little over 400 pictures to the app. However on the frame we only see roughly 100 of those. I have been in contact with the company and have sent and received over 20 emails to try to get this straightened out. They keep saying that the pictures need to load. We have had the frame for over five weeks nothing ever changes. They keep saying that they are changing their algorithm to show the pictures on the frame. It would just be easier if they rotated all the pictures you had. How hard is that. On a positive note the pictures that we do see on the frame are very nice and high-quality.

I love my frame and the app!. I was given my frame for Christmas from my son so I could have rotating pictures of my grandson, his nephew. It was the best gift I have ever received! My grandson is now 19 months old and he likes it as much as I do, looking at it every few minutes to see who is there. The app is so easy to use. I like being able to adjust the the size and position of each picture. I also like that you can have short videos. Thank you for a great product!

Good idea but needs some fixes. I have been helping my in-laws set this up as they got this for a gift. I set it up on their iPad. It was disappointing that there is not an iPad version of the app only an iPhone sized one. I added photos from the iPad. If it is in landscape mode it will crop the portrait photos and vice versa. It would be nice to have the option to display the full photo without having it cropped. I sent out invites to share photos to all the kids and grandkids emails through the app. No one received any emails. I thought it may be delayed due to Christmas Day volume. After digging on their website, it turns out that you must have the app to share photos. Fine but how is anyone supposed to know that? It would be nice if they would send out an email inviting you to download the app and join. The motion sensor on the frame is inconsistent at best to swipe the photos.

LOVE THIS!. Received as a gift and absolutely love it!! Finally can enjoy and share with everyone all my favorite pictures that have been hiding in my phone. My adult children who live away surprise me all the time since they have access to my Aura. They’ll add their family pictures that I would probably never see. I plan to to give my mother one of these for Mother’s Day. She’s 82 y/o, a great grandmother and is home bound. I’ll connect our entire family and she’ll love seeing all the pictures of her grand babies. An absolute must have!!!

Weird usability issues…. How do you “share a reaction” or comment on a specific photo when it is added in a batch of more than one at a time? There doesn’t seem to be the ability to do this from the “Activity” area of the app. It would be pretty horrible UX design not to allow this… but I think that’s the case. Please fix this. Also, the “remote” feature of the app to change pictures consistently hangs before updating for a very long time (~15 seconds) on the app side. And it’s not my connection, as I use apps for controlling other smart devices (televisions, speakers, lights) and those are near-instantaneous. The smart photo frame war will be won by the company with the best app and features. Since Aura requires everything to be done via the app, I’d expect it to be better.

Great frame, some features needed. This frame turned out to be the perfect holiday gift for my elderly parents. Remote set-up was relatively easy, and my parents love it. I wish it had these features: 1) would let you put added photos into albums or categories and let you choose to show only certain albums at certain times. It’d be fun, for example, for my parents’ anniversary, to only show pics of them together that day or on a kid’s birthday let you only show that kid’s photos that day; 2) would let you rearrange the order of the shuffle; 3) would do better at auto-positioning photos to fit in the frame. You have to do a fair amount of going into each photo to pinch it/reposition it to display photos properly without people’s heads cut off. But overall, intuitive and easy to use app and good frame.

Great gift for grandparents!. Got this for my grandma after my grandpa passed. We put a *ton* of photos and videos on it of their life together, their kids and grandkids growing up, and now their great-grandkids. It’s absolutely her favorite thing. I love that I can go into the app and see what photo is displayed so when she asks me a question like “where was that taken?” or whatever she wants to ask, I can quick open the app and see what picture she sees and answer her questions. It’s honestly been just so great. Would recommend 100%. I like it so much I’m getting one for our house too.

My only complaint. I like this frame very much, but I have one complaint and it’s kinda big deal. I see others do as well. The shuffle is horrible!!! I feel like it shows the same pictures over and over I currently have 700 pictures in my frame and not only does it just show them all in the same order- the same day the pic was taken but it also just shows the same photos over and over. I noticed in the app as well so many pictures are blocked out so I have no idea what they are and they don’t play. I end up uploading the same photos again because it’s just a white box. Extremely annoying... So yess that’s very frustrating!! Besides that I guess it’s a good frame. I really hope they get this issue fixed and then I think it would be the perfect frame

Gift that keeps on giving. My adult daughters gave me an Aura. I got home and set it up within minutes. Using the app, I sent them invitations to upload. They upload pictures and videos of our grandchildren. It sits on a countertop near the coffee pot. It’s the first thing I see when I get up to push the brew button on the pot. It’s also the last thing I see before retiring in the evening as I prepare my pot for the next morning’s brew. It fills me up with Joy all day and night! Best gift ever.

Perfect except one thing: auto advance timing. I have used other brand’s digital frame and I feel Aura is superior in quality and functionality. I love how the app shows me which pics I have sent to the frames and that it allows me to select how many ever pics I want each time I update the frame. However, I really miss the other brand’s frame in that it let the pics advance much faster like every five seconds! Right now the fastest option for auto advance timing is 15 seconds in Aura, and whenever I wait for next picture, those 15 seconds feels like 15 years. Aura tech support team, please add more timing options ! It shouldn’t be hard to do it!

Love the frame dislike the nagware. The aura frame is such a brilliant idea and I love being able to share photos with my family. The thing I wished that the app would tone down is the nagware regarding sharing my entire photo album with the app. If you choose to only share a subset, the app with send you with badge alerts on the app as well as pop up notifications once per week even when I am not using the app telling me to share my whole library. This type of incessant pestering completely destroys my faith in this app to do the right thing and now I refuse on principal to share my whole library even though I recognize that my initial decision to do so was a bit paranoid on my part. App devs, please remove this abusive behavior and realize that “no means no” with regards to sharing my whole library.

App/software updates will make 5 stars. Just got a Buddy as a gift - have also gifted a frame to others - and I’m already frustrated by the app/frames actual software. Photo match is turned on, yet half the time they’re showing as single images. We also have well over 100 photos added, but I’m seeing the same 15 cycling over and over. It’s not remembering what photos have “live” manually turned off either. These things are pricey and I hope the frames I’ve gift other people aren’t just repeating the same 15 photos when we’ve sent 100s. Hoping they update bugs soon!

Problems with the latest update.. On the ipad the Videos no longer play. Can’t see the date information because after you tap on the photo, the second preview is cut off and positioned too low. This makes it impossible to update the date information. However, The date does still show on the frame. Also you can no longer enlarge the photo on the ipad. This feature is important for those who have poor vision. like my 95 yr. old mother, who can’t see the frame, but could previously stretch out the photos to make them larger and see them on her ipad. Please consider fixing these issues and I will be happy to update my review. Thanks :-)

A Great Christmas Gift!. UPDATE: Your updating on the Aura App has caused some issues with the pictures uploading on the app. When pictures are sent to me/app, only a few will show when there are supposed to 7, I only see 3! Can you please fix this?! * Also for Christmas last year 2023, I gifted the same frame I have to my son & daughter-in-law and paid full price then you put the same frame on sale! Really?!! We received our Aura Frame for Christmas this past year 2022 and we absolutely love it! I walk into the room and see it and it has made me smile and sometimes laugh out loud just seeing my granddaughters and family in pics & videos! Thanks to my Daughter Tina & Son-in-law Scott! 💜💜

Fights Depression. Received my frame as a gift from family a 4+ hour drive away. I am an only lonely elderly grandmother who remembers life with black and white TVs and walking to the payphone to make a call. I was amazed at how easy it was to set up. Since it is set up in my living room , it gives me such joy to walk by. The afternoons can get dark enough in that room to turn it off, so when ever I am in that room I leave a low light on to enjoy the continued joy of my fast growing grandchildren.

Mostly good but…. I love the Frame. It works beautifully. But I’ve had no end of difficulty with the Frame Control in the app going blank & stopping. I can add photos and so can those who have access to my frame. I can also select a photo to “show now” when I want. But out of the blue, the Frame Control stops working. That means I can’t adjust the length time photos stay up on the frame, go to a previous photo, or see what is currently on the frame. I’ve logged out of the app and back in multiple times. I’ve also completely deleted the app then reloaded it. But it doesn’t make a difference. It will be working one day, then just stop for no apparent reason. I’ve contacted customer service about it a couple times and they don’t seem to have a clue. It’s frustrating.

App crashes. The iOS app stays open for a few seconds and then crashes even if no button is pushed. It also crashes after looking at photos to choose and other times crashes after selecting a photo. It seems to have a bug happening in the background that is getting an error but doesn’t know how to handle it. This is a first time install and it stayed open during the entire account making process but after being logged in then the bug happens. I don’t seem to have any problems with the iPadOS app.

Nice idea, okay execution, buggy. First, I don’t think there is currently a better option than Aura. That being said, I’ve had lots of problems with our frame. In Feb 2023 there was an outage and they said frames would start working again, but the frame at my in-law’s home never started working again. They had no photos display for a couple months until I could get to their home to fix it for them. Second, the auto-add feature does not work well, or at all, for large iCloud photo albums. We have 5000 photos in a shared album and we can add it in the Aura app, but most of the photos never upload to the frame despite showing up in the app, no matter how long the app remains open. I have tried on multiple devices, both phone and iPad. Third, it displays the same photos repeatedly even when I have thousands uploaded from our family album. It should shuffle them more. I don’t know why it thinks I want to see the same photo a million times when I have thousands of others that never get seen. I’ve discussed some of these issues with support and made no progress. They said the auto-add issue was fixed, but it clearly wasn’t.

Setup incredibly frustrating. I received my frame as a gift. Very excited! Then, totally unable to connect it to my wifi, after trying about 15 times and with other apps and devices having no issue connecting. Support told me to reset to factory settings… which, ok, even though it literally arrived from the factory and had never been used. Thankfully, this worked! So I excitedly added a bunch of photos. Then I had to unplug the frame and move it to another location in my house. And: back to not connecting to the wifi (and the frame’s new location is located right next to the router). Tried another 5 times, and I’m ready to throw this into the trash. I guess I’ll reset to factory settings again, once I care enough to waste more of my time on this. And now, I’ll either need to re-add all the photos I want on the device or contact support to have them do this. If you love banging your head against something meant to bring joy, and have plenty of time to kill with no guarantee of success… this may be the device for you! Really disappointing and the opposite of joy.

Grandma Got this for Christmas, wish she hadn’t. With a new grandbaby comes a flurry of photos. My daughter thought this was a great idea to share photos instead of just texting them to me all the time. Makes sense. But it was a pain to set up and the frame has virtually no capabilities other than randomly displaying photos. There is no way to organize them into folders or albums. Sure, I have the option to also upload photos but then they’d just get randomized into the rest of the mix. The device is just too clunky—no touch screen, no remote, can’t control it from the app other than setting it up and uploading photos. The frame has a touch bar at the top which is rudimentary and hard to control. I tried to turn off the frame and got so frustrated wound up unplugging the damned thing. I’m on my iPad all the time and actually prefer to see the photos that way and will just be using the app. IMO the device itself isn’t worth the money and I will probably not plug it in again.

Great Frame But......... Absolutely love the quality of the frame. One issue I’m having with the app is for whatever reason some of my pictures that I’m selecting to upload to the frame are showing up as a white screen when I select it. I was hoping it was only white while viewing the picture to select and once uploaded the picture would be fine but to my disappointment the picture was uploaded with a white screen as well. Not sure how to get around that. Hopefully this issue will be fixed soon. Other than that I am very happy with the frame.

Yiayia E. I received this as a Christmas present from my kids and it is a perfect gift! My children post pictures -old and new - and these bring great joy. I have recommended this to several of my younger friends as gifts for parents and grandparents It is always on in my bedroom and the turn off in the dark feature is very convenient and allows the bedroom at night to be dark. It starts up again when a light is turned on or daylight arrives. I look forward to the wonderful memories and reminders, as well as keeping up with my family’s pictorial adventures they share with me.

Please Fix The Freeze Glitch!. We LOVE our aura frames, but haven’t been able to upload photos in weeks due to the app’s glitchy nature- freezes all the time! We’ve uninstalled/reinstalled/updated/rebooted and the app just keeps freezing as we select photos. There are some sad grandmas and great grandmas that want to see their grands in Halloween costumes and having fun! This started about two months ago, and none of the recent app updates have solved it. So disappointed- we don’t want to get all new frames from another company but might have to if this isn’t resolved, the frames are such a lifeline for our family over distance and mobility.

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So easy to use! but missing a few photo uploads. Love the integration with my phone, makes it so easy to use! Could do with more customisation options, but really good for how simple it is to use. I am missing a few photos in some folders which I have to auto sync, not sure why.

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Magical Aura. It’s such a joy to have all the people and places I love on our Aura digital frame. We love that family members can add their photos to the app - surprising us with keepsakes every week! So easy to use and share. ♥️

Lovely Gift for Grandparents. This frame along with the app is an amazing gift. User friendly and I’m able to add new photos in real time. The only thing I wish was the videos would play with sound on its own without having to press any buttons

Picture frame. Love how my family can put the pictures onto the frame. Super easy to use and add phono text and video

Great Gift from my Daughters. I upload my favorite photos and my girls who live in different cities do so as well. It is always so much fun to see a new photo pop up on my Aura they have added to it. If you are looking for a great gift for grandparents or parents, this is it!

Great gift. Enjoy this from my nieces good to see them rolling by

Fantastic. I received this as a Christmas gift and I absolutely love it. My family can add pictures as soon as they take them. One of the best gifts I have ever received.❤️

Password requirement. Too annoying. Doesn’t allow me to use my existing passwords.

Replacement frame. My old frame quit working and arura replaced it . Because it stop on Christmas Eve they replaced it no charge. This new frame is more awesome than the old one brighter and clearer picture. Thank Arura for your kind generosity helping us . I love my new frame thank you.

Device loses connection, can’t reset. The device frequently loses wifi. When it does it loses its photos. No way to tell it to reload them from the cloud.

Merry Christmas. Gave a frame to my Daudgter-in-law for Christmas 2022. I love it and she does as well. I think I’ll get one for my wife for her Birthday We have a frame from some 10+ yrs ago but the remote photo sharing is a game changer!

Great app - lovely little frame. Excellent way to share and display family photos and memories. Love it.

Thumbs down. Pain to set

App crashes frequently. Overall the frame is pretty good. However the app crashes quite frequently and loses the photos that I just uploaded. Also, recently whenever I use the app my phone becomes really hot.

Aura. I don’t like the fact the the photo information not being sent with the pictures to the frame.

Fantastic frame. This is an easy to use frame. I can add to it quickly and easily. The picture quality is excellent. It gives me joy on a daily basis.

Pictures. I just love it so much

Amazing App. I’m having a hard time understanding why anyone would not give this five stars. The app is so easy to use and brings so much joy to those who have the frame in their lives. I read some of the negative reviews and honestly I can’t begin to understand why anyone would have a complaint.

New update is a miss. Love this frame as the app was pretty user friendly. The new update to allow videos has changed previous functionality in a bad way. Live photos are now considered videos, not pictures. As a result, they cannot be resized or re-positioned. They cannot be saved to the Apple Photo app. I take a lot of live photos because I prefer them to stills (and my parents love seeing them on their frame and downloading them to their phones), but now the app positions these photos oddly with no ability to change them or zoom out. Please fix this!

Great app and product. The frame is great, app works well too! Only thing I wish it had was more flexibility with scheduling. For instance I wish I could set it to be on in the morning when I wake up, turn off when I’m at work, and turn on again when I get home.

Moving Pictures. I always wanted one but never bought one, my cousin Hugh in Scotland has one . Got one for Father’s Day and I love it. Thanks My Family 👍❤️😊Doug

This Great Grandma. I think it is the greatest thing since God made little green apples it is what let’s us enjoy our family and with the Great Grandchildren keep in touch and we feel as though we know the youngest one a little girl ,she’s a year old.What lm saying is it sure helps to keep us Happy😇

Amazing for isolated grandma. Due to COVID-19 we are all in isolation and cannot spend Christmas with our grandma. We got her an Aura frame as a gift and she absolutely loves it. We send her photos via the app and they appear on her frame a few seconds later. The app is easy to use and you can easily edit (add/remove/adjust), boost (show more often), and push photos to appear immediately. Love it!

Cracks. After updating new version recently the app gets cracking every time. It wont stay open for few minutes to work on it

Very impressed!. I just started using this frame and so far, it is great. I love that I can add unlimited photos and I just learned that I can scan them, too! Nice!

Please add album functionality to app. App and frame work well! But please add ability to make folders or albums within the Aura app to enable viewing of subsets of all pictures I have on the app

Very buggy……. It’s a super buggy program! The number of photos is always wrong, the remote frame control doesn’t work….

The Best. Being able to see our loved ones is the best gift!

Aura. Like this photo frame, however, it doesn’t rotate all pictures, keep seeing the same ones, any comments would be appreciated

Amazing Aura. Simple choice for the best photo frame and easy to download photos It’s on all the time - highly recommend

New to digital frames. So far, so good. Enjoy being able to add and delete so easily. I have not figured out how to put them in a different order if that is even possible. It is more user friendly than other frames. I do really like it.

Big frame, beautiful images, room for improvement. Big birthday for my wife. A connected frame is an idea gift because our kids can send it pics—especially nice during COVID. So far, here are my thoughts on the CARVER FRAME and AURA APP experience. Pros: The app and browser interface is pretty easy to use and to get people to upload or off-load images. Upload of images to the frame is quick. Option of SHOW NOW is nice but doesn’t always work. Cons: Fastest transition time is 15 seconds. I’d like to see at least 10 seconds. 15 is a long time. Limited sequence option. Used to be just random. This last update added chronological—which is nice to have. (Thank you!) It would be nice to add folders or some other way to quick select for seasons or events. It would also be nice if LIKED images showed up more often (maybe a setting like 3x more often)

Horrible App. The app lacks a keyboard in places where you need to type. For example, when adding a “comment” to a photo, there is no keyboard, and there is no keyboard available to change the name of the frame. The shuffle feature should randomly show different pictures, but the same ones show up too often. This frame will be returned.

Interval too long. 15 seconds is shortest viewing interval. Should have 5 and 10 second options!

Used to be better. I really enjoy this frame. But for some reason for the past month now whenever someone adds pictures it takes weeks for them to “upload” onto the frame. It looks like they are on there right away on the app but when you click on the actual picture it shows “uploading”. I have some that have been 3 weeks now uploading. So frustrating when you pay for such an expensive item and it stops working. Only had this since Christmas.

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Aura is AWESOME!!. For years I looked at finding a device like this -- ie something incredibly simple so we could post pictures for my 77 year old mother. Over the past 5 years I purchased a few other products from other companies, and frankly they didn't work. Aura is the real deal. Life-changing for my folks as all of us kids and grandkids, and even my mother herself, post photos all the time.

THE perfect gift!. This frame brings joy to everyone of all ages! It reminds me of sitting down in my grandma’s house and pouring over old photo albums and the great conversations each picture would spark! Our little grandchildren pull up chairs to our Aura frame and squeal with delight when they see a picture of themselves or their family members and cousins. Thank you Aura!!

The Best Gift!’. This was a gift from my son last Christmas. I love it!!! I take so many pictures and this gives me a way to enjoy them every day. I love that you can invite others to add pictures to your frame as well. The app is super easy to use and I love that u can save a picture to your frame from text messages. I love it so much I bought one for my parents and in-laws this Christmas. It’s a way to share all your memories. I have my frame in my home office to enjoy every day. Highly recommend

My picture’s. The app was easy to read easy to learn, and I enjoyed putting my pictures on there and even more I enjoy seeing them when the lights are on the pictures flash on and I get to see everyone of the pictures it’s just great it’s great grandkids, grown-ups all you get to see once maybe twice a day. The pictures are great thank you thank you thank you so much.

Awesome application!!. aura is one of the greatest gifts I have ever received!! I have the frame set up in my kitchen and I just watch it all day and smile or laugh often times!! If you don’t have one, this would definitely be a fabulous purchase or a fantastic gift for someone you know!! One of the great things about aura is it’s very affordable it’s not expensive at all!! The greatest gift I would say is the joy that it brings you every single moment!!

Precious Life moments. Love my Aura! It was a B-Day gift given to me by my daughter. Then everyone in the family longed for one so we gradually bought one for each-other’s B-Days & Christmas! Now we’re all connected and send pics daily. Every time I walk in the room I see a new pic posted by one of my kids of themselves or my grands. I could stare at it for ever and am totally amused. This App works well, very user friendly! Never disappoints! Best gift!

A year later. This picture frame sits on my parents' bookshelf and it has continually worked for the last 15 months now. I have to say that it has worked much better than expected and is a 100% recommended. This one I bought at Costco and we'll probably get them another one for next Christmas. Very impressed!

Good app - missing some features. Far better than competitors, but to be great: Should be able to pause the frame at an image. This is basic functionality and I can’t believe they don’t have it. Should be able to organize images into tags or albums of people, events, etc. Even better if the app could be “smart” about this and make suggestions.

Way better than Nixplay. Had to return my Nixplay frame because you have to pay for storage AND it would not accept my iPhone pictures because they are HEIC. (Ummm I thought that’s what digital frames were supposed to do??) Aura is WAY better. Can upload as much as I want, it plays video SEO seamlessly, audio is on or off and it can show vertical or horizontal pictures. Very happy with my Aura frame.

Fun frame and app!. Really enjoying family and friends sending me surprise photos to my frame. Sometimes I think they have a little too much fun :) If I could change anything it would be to have the option for the frame to scroll a little faster. My fastest time is 15 seconds, but a really nice product!!

Great frame. I bought this for my parents and they love it. I like that I can easily access photos from google photos & I can set it to automatically update albums. Meaning if I add a photo to an album later it will sync up with the frame. I do wish that I could schedule certain photos/albums for certain dates. For example I wish I could set it to display their wedding photos the week of their wedding, or Christmas photos in December.

Intrusive and needy app, but easy to set up. This was up for our scattered family to share pictures. It includes metadata to show when pictures were taken - a great feature to avoid getting random texts from grandparents. In iOS, you can give the app limited selection from you pictures. However, the app has been pestering me multiple times per day to make ALL of my pictures available. It displays as a warning, and directs me to open Settings. If I was a low-tech experience user, I might be tempting to allow more permissions just to stop the hassle of making the warning go away. Add this to the fact that Aura requires you to agree to give them rights to your pictures, access to the metadata, and lets you access information about the WiFi of other frames, and I can’t help but be creeped out by this. This feels like a privacy disaster waiting to happen. Also, the frames are really expensive. As in, buy a new tablet expensive. But that’s not really an App Store issue.

Unacceptable. When you have a tech support hotline that tells you nothing except going to the website and the fact that it may take several days to get a picture onto the frame you get a product that is just completely disappointing and unacceptable. Also when connecting to the wifi and the app gives you a virtual mouse it is one the most sensitive things I have ever experienced using. Most people will be unable to get it working. If you can get it working then great but for now I will just use an actual photo frame.

Very few features. Return this frame if you can because its app is extremely limiting for a photo frame app. It should really support the ability to create separate albums that you can toggle between. I mainly use it to show pics of me and my friends, but my family is visiting for the holidays and I would like a way to temporarily set it to show pics of just my family. But instead, I have to delete all my photos and upload new ones, and then after my family leaves, delete all my photos again, and then upload my old ones. What a pain.

Aura. My Daughter gave me the aura frame for Christmas. She had loaded a lot of pictures for me (over 300). I love glancing over and seeing the pictures. My Grandchildren and Great Grandchildren are there, family holidays, the pets we so love. I’m so happy to have these memories and know that however old I grow these pictures will give me inner joy and peace. What a great idea and a great gift. ❤️😁

Great frame, app can be a little confusing. The frame and quality is fantastic and love that the app can access multiple frames. The process of selecting photos for upload can be cumbersome if you don’t allow access to all photos. It would also be great if you could share a photo directly from photos on my iphone with the share button as one can do with Instagram or Facebook or many other services. That might actually get my kids uploading to it (for us and their grandparents)!

Works Great Until You Add too Many Photos. We have had the frame for about a year now and have gotten to the point where we want to purge some of the older photos to allow our current ones to show up more often. There are only about 200 photos currently stored on the frame, but whenever you try and use the app to delete some, it crashes as soon as you select more than about 4-6 photos to. If they could fix this stability issue everything would be perfect.

Great product!. We are thrilled with this product!! It came as a gift from my daughter and was loaded with 172 photos. We set it to come on at 8:00 a.m. and go off at 11:00 p.m. My husband and I have both loaded many more photos. My only concern is that I loaded 200 photos all at once, but only a few of them have loaded. I don’t know if they are lost or in the cloud waiting. Would love to know!

Great product, minor bug. Love the frame, but the app has a common minor bug: The badge won’t disappear after I have looked at the “news.” I’ve had to turn off badge notifications in other apps, so maybe it’s Apple’s bug. Banner notification is fine, so no badge is not a problem. The app also crashed (quit?)the first time I launched it, but kept running the second time. Setup worked fine for me.

Excellent grandparent gift. Our Aura frame was gifted to us by our children and we so love watching the family photos come across our screen. One thing I would change in the app is to be able to touch a photo and just go straight to that one for viewing instead of having to scroll through all the photos in a group to get to the one I want to view. Also it would be nice to be able to comment on one photo instead of a whole group.

Aura picture frame. Our son & daughter in law got this for us so we can see the daily changes in our baby granddaughter. What a precious blessing!!!! We live far away so can’t see them but this is the next best thing. Pictures are clear, videos are wonderfully captivating. The videos are limited to 30 seconds, which is better than none but a bit longer would be nice. Bottom line- we love this!!!

Love!!. My daughter bought this for us when we first found out her dad would need a lung transplant - she gave the codes to everyone and all the kids send photos - the frame traveled with us when we relocated and it will be in the hospital with him It is a wonderful way to connect when we can’t see everyone scattered around the globe- and out new grandchild Can not love this app and the frame more

Always looking back at So Much Memories!. This was a gift to me this Christmas. My sister already has one and she’s able to share her photos to my frame and I can do the same to hers! Now we’ve gifted our mom one too, so we can always see the great adventures every family is doing! Definitely recommend. Quality is 100%

Great device - okay app. Pros - very easy to setup as gift devices. Grandmas of the world can rejoice and easily add pictures to the frame until their hearts content. Cons - some usuages issue with the app and as it has been said in other reviews, the ability to set / weight / favorite / gain some sort of user input into the sort order would be greatly appreciated. Also - for the sake of eyes all over the world…. Dark mode. The amount of white background in the app makes my phone glow with the power of one thousand suns

Great product but I have a suggestion. I love this product - I have two in my home and I have purchased several frames for friends and family. My only suggestion is to change the frequency of photos being displayed. I have hundreds of photos on the frame but I always see the same 40 photos. I wish we can customize the order or adjust more settings in the frequency.

Crashes all the time. Can’t even count the hours I've wasted deleting pictures. Finally writing a review after spending an hour and a half selecting photos to delete and it crashed. Hadn’t done this in a while and I forgot how often it crashes. Once it crashes, forget it. After that it crashes as soon as you open it. LOVE the frame, HATE the app.

We love it!. We love the Aura frame. I got it as a gift for my Mother. I’m taking care of her, and when I have to leave for work, she sits at the breakfast table and eats breakfast with family and friends. She loves looking at the memories. The grandkids download pictures as surprises, and she loves it! Everyone that comes to the house comments on it. It’s one of the best gifts to give or receive!!

Memories and Treasures. My Aura frame was a gift from our youngest son and family, such a blessing. They preloaded quite a few pictures for me. When I finally figured out how to set it up, I just had tears. So many memories, new and old of our kiddos (4) and grandkiddos (10). We are missing their Dad and Pappy since 2021 and memories are a treasure. Thank you so much!!

Aura frame!!!. We received an Aura frame for Christmas - what a great gift! My son and daughter-in-law loaded family, vacation and treasured photos on this frame. It’s wonderful and easy to use. My only wish is that you’d be able to adjust the brightness of the photos on display and that you could delete photos others added to our frame. Always room for improvement! Great gift!

Does not display all stored photos.. Although it is a great digital photo frame (best I’ve seen), the display software has a major flaw. It does not have a mode which will allow all stored photos to be displayed. In chronological mode, it uses the photo’s metadata (date, time information) for selection of the display order. If the photo no longer contains that information ( due to copying across multiple devices), such as you share it with someone, then they share it with someone else and so on; it will be skipped and not displayed. In Shuffle mode, it always cycles through the same set of photos. I have uploaded hundreds of photos, and have not yet seen them all displayed. A software update that contains the “Display All” mode, would be great to have.

App continually crashes making it impossible to use. While the frame itself works great, the iOS version of the app just crashes anytime you try to use it within a minute of launch. Loading photos is near impossible as before it can scan the photos on your phone it’s crashed. Using other features of the app also result in crashes. So this severely cripples the frame and usability. Once set up, if you can manage to do so, the frame itself seems stable. So ZERO STARS for the app (if that were possible) and Aura seriously needs to improve their app.

Mother’s Day Gift. My husband got this for me for Mothers Day and I love it! It was so easy to set up and we were able to upload pictures within 5 minutes. It’s in our bedroom and when it’s dark in the room the frame turns off! What a smart feature, the quality is also great the pictures look clear and vibrant. We want to get one for all our family members now 😅

Wonderful. Our daughter and son I law bought this for us for Christmas. We love it! She put in so many wonderful memories! I catch myself stopping and watching them. It is easy to use I’m 65. I’ve added some myself. And anyone in my family can add to it if they wish. I’m giving my other daughter one for her birth day. I know she will cherish it! Wonderful present!

LOVE this frame but the app keeps crashing!!. I have three Aura frames and give them to every person I know. I’ve never had issues with the app until about 3-4 weeks ago after an app update. I have the newest iPhone, software is up to date, I’ve uninstalled the app and reinstalled, reset my phone and the app will NOT stay open for more than 5 seconds. So frustrating as I’d really love to load new pics on these frames!!! 5 stars for the frame and the idea but 1 star for this app lately…Aura Support, please help!!!

A Grandparents Delight. Our daughters bought us this frame for Christmas and we love it! One of my favorite features is that when a photo is “live” we get to see the action on the frame, too. We love that we get to see our family, who all live in a different towns, every day. Getting a new photo is like getting a gift. When all the grandkids were here last month they had as much fun watching the pictures as we do.

Frame is awesome, App needs some work. It is awesome that the app integrates with Google Photos and can auto sync with the cloud. The app did have some difficulties syncing photos initially. One feature that would be really great is if the app could have a setting where you can have your photos all set to fit the frame. I have tried the frame horizontally and vertically and the software either cuts off the top and bottom of the pictures, or it cuts off the sides depending on the orientation. Then you have to manually reposition photos one at a time which could take forever considering there could be thousands of photos in you Aura or Google Photos albums. I’m really hoping this feature with be added in the future.

Love my scrolling memories!. I have my aura on a shed in the dining part of my kitchen. It is the perfect Place because whether eating a quick meal or visiting with friends and family at our table there are scrolling photos that generate laughs and great conversations. You can invite family to upload pictures and it is fun to see what new pictures show up on the Aura!

Aura Frame. Wow! My husband found this fame. We have grandchildren and absolutely love the fact that our family members can send pictures directly to our frame and not over load our cell phones with memory. Now we don’t have to pay for extra iCloud storage. I wish we received a commission for selling all the frames we told our friends and family about;)

Best way to share family pics. With family around the world this was the best way to share pictures directly into frames without losing quality and having to consolidate across phones and emails. Love it! Wish I could share between frames without having to save and upload again - otherwise it’s perfect!

Worth it!. Great product, worth the value. I was a little hesitant based upon the price, but now feel like it was worth the investment. Super easy to upload pictures via the app, and great quality of pictures overall. Every time I catch one of my kids standing there staring at pictures of themselves as babies, I’m like okay, it was worth it. I’m a fan.

Seems to have improved but still a tad clunky. It got the job done without much of a fuss. Our grandmother loves her frame and the set up went fairly smoothly. The app did not crash, and all the users got added without much of an ordeal. Hopefully this means that the app is improved. I would still describe it as clunky and not super intuitive, but the process is also not complicated. So with a little fuss, you can get the hang of the app and after the set up, adding pictures is easy.

Photo Order. Great gift for my grandmother. However, my biggest complaint and kind of big complaint is the frame’s inability to display the photos in reverse chronological order so that the newest photos display first. We use the frame as a way for my grandma to stay up to date in our day to day lives since we are scattered across the country. It would be very nice if a setting was added where the photos could be displayed in reverse chronological order so that my grandma could see the newly added photos when she turns on her frame.

App no longer functions. I had been very happy with my frame until recently, when the app ceased to function reliably. It crashes constantly, so much so that I haven’t been able to add an album to the frame since May. I’ve been in contact with the help desk multiple times; the people who respond are incredibly polite and responsive, but none of the fixes they have suggested have helped. I had hoped the current update would solve the problem, but nothing has changed. My patience will probably last for one more update and then, as much as I’d hate to do so, I’ll start shopping for another frame from another company.

Share extension seems to be rare limiting. They share extension is great, I’m able to go through my pictures and “share” the pics I select with the picture frame. However, it maxes out at 10 pics, which is inconvenient, but I can deal with it. However, after uploading 3 batches, it stops working and it only lets me “share” one at a time. It happened yesterday and again today. Almost seems like it does want me uploading too many pics. Other than that, app works well, but this bug is crippling to my use case. Once addressed, I’m happy to change to 5 stars.

Love the frame but the app gives me a headache. Please get it together!! I’ve had my frame going on two years and I love it. It’s exactly what I wanted to relive some of my favorite moments. Gifted it to two other people so far. BUT the app is pain in the...!!! It takes forever to load. Crashes all the time. Photos I think I’ve added don’t actually get added and overall just cumbersome! I give the frame a 5! (Would suggest various phot sequence modes ..that would be cool) But the app...a 2 and continuously trying my patience!

App has room for growth, however the Frame is AMAZING!. ' I absolutely love our frame, one of the neatest products we’ve owned, but the app has room for growth. Photo management needs work. Clunky process that isn’t completely clear, especially when adding albums and favorites from apple photos. The app now works in portrait mode! HUGE improvement for those of us that use our iPads like a laptop with a keyboard. With the most recent release of the keyboard with a trackpad it makes the landscape functionality even more valuable! If it ever gets to the “to-do” list, it would be nice see a browser based interface-mobile devices are great, but sometimes it’s just that much easier with a lap or desk-top device. I.e., with 100,000 photos that are stored on my desktop hard disc, it would eliminate the downloading from icloud bit and a direct upload to the frame! Just a thought!

Frame great - app not so much. We love the frame and the screen. The pictures are clear and awesome. But the app needs some work. Similar to what others have said, but my big two are: 1) actually build a schedule - we want the frame on in the morning and in the evening. But not while everyone is at work/school or asleep. The schedule doesn’t do that. We don’t want to waste electricity so we only have it on in the morning. 2) the general process of uploading photos is bulky. Mainly we added an album day 1, but decided to go with a smaller, more Specific rotation of pics. It won’t let us remove the album or turn off auto-add. It let me remove most of the pics in the album, but I’m stuck with 10 random ones that won’t go away. Overall great idea. Hopefully after a few app updates it’s really dialed in.

Wonderful way to share family photos. We bought my mother an Aura for Christmas so that we could share family photos since we live in separate areas. I invited all my family members to share photos after a quick and easy setup using Mom’s Wi-Fi. It is fun to watch photos loaded and see the newest generation grow.

Great digital frame option, But…. Great product and app integration but with a few features missing… Video length should be longer (60secs vs 30), app should include an option to turn audio on (having to touch the device means getting up to turn on). With the ability to store virtually unlimited photos, interval between phots should be lowered to at least 10 secs. In today’s smartphone, FB, Twitter, Instagram world, high speed internet, 15 seconds is an eternity to wait.

Fun but needs work. It’s fun to see family on my frame BUT 1) It occasionally freezes and flickers. 2) I’ve noticed that it only rotates through a small amount of the pictures that are in my Aura app. And, talking with my family, it’s the same for most of them. That, alone, brings my opinion of it down significantly; it seems almost pointless to have a digital frame if I can’t choose which pictures go on it. 3) The app can be finicky. For example, sometimes I’ll choose to display a picture on the frame and it doesn’t work.