Unitron Remote Plus App Reviews

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Hearing Aids. I’m fairly pleased, just get annoyed when there is back ground noise. Wish I could always understand what people are saying.

Split volume. Thank you for bringing the split volume back!!! Love ya!!

This is the worst app I own. When I was fitted for hearing aids I stressed how important the Bluetooth functionality was to me. After wearing them for two weeks, the first day was the only time the app connected, it has failed consistently since then, even though I am able to stream, so there is a connection. On the subject of streaming, I can stream my audio book while hiking, unless I put my phone in my pants pocket, when it drops the connection. Hiking while holding your phone at chest height, to keep it connected, isn’t going to cut it. I plan on returning the HAs on my checkup visit. You should be doing better than this

Can’t connect. I have tried several times to connect my aides to the app. It always tells me I have to connect before I can use the app. I have done everything as told and everything looks good but the app says not connected. Very disappointed.

Chuck Southwell. This app needs fixing I have to constantly delete, forget devices, and reinstall sometimes several times in a row because it keeps not connecting to my hearing aids.

Returning. Can’t pair my devices. Have deleted and reinstalled app numerous times, forgot devices and turned them off and on with no good effect. App refuses to recognize them. Returning them while still in trial period.

Terrible app. The reason to return hearing aids. I have never had an app perform so poorly. It doesn’t connect. I’ve tried two different versions of this app and I can’t even find that you’re in the H. I’ve been using Bluetooth hearing aids over 10 years Rexton, and other brands all of them instantly find Bluetooth connection. This is pathetic. You make wonderful hearing aids and you can get your app right? This is embarrassment. I will be returning his hearing aids during the trial. Is the reason I spent the money on them was so that I could give the information to an audiologist remotely. Which of course your broken disconnecting app doesn’t allow.

Hearing Improvement. Overall, I can hear a lot better with my hearing aids. I can distinguish conversations, lower the volume when watching tv or listening to music. They’re comfortable, lightweight and effective. I enjoy the Bluetooth feature that enables me to talk on the phone through my hearing aids.

Doesn’t work. This app won’t work unless you have brand new hearing aids . Mine are 3 years old and no longer serviced . Must be they want you to buy new ones every few years

Mute Button Problem. We Need A Fix ASAP. When using the Unitron Moxi Blu hearing aids connected to an iPhone 12 Max - iOS16, the hearing aids do not mute when you press the Mute button on the App even though the line appears through the icon when the button is pressed. This problem occurs when in Automatic Mode or when using the TV Connector V2. When pressing the Mute button the colors on the iPhone screen react to the press, the line appears through the audio button but the audio sound does not mute which is most especially problematic when using the TV Connector (which otherwise works great.) If someone wants to talk to you but the TV audio is still coming through the hearing aids loud and clear, this makes conversation with those you’re sitting with impossible since pressing the Mute button does not mute the tv sound no matter how many times you press it. Please update the app and fix immediately or help now with a simple quick workaround while you are figuring out how to make the Mute button actually function properly the way it was intended. Thank you.

50% Good 50% Bad. The app is nice to have when it works. Getting the app to reconnect is an adventure at best. Restart, Forget, Re-Pair, Delete app, re-install at almost every use. The aids work great. Stream works but won’t connect to 2 devices ie; iPad and iPhone. Switching between the 2 is not weeping.

Low battery. PLEASE turn down the low battery sound, jeez we get it’s time to recharge. 2 stars, really needs more adjustment options also

Rarely pairs with iPhone. This app is helpful when it pairs/works. Unfortunately, that happens only very rarely, even when my iPhone shows it is successfully paired. Phone reboots don't resolve it. Useless if it won't pair with hearing aids.

Update app or rebuild or take out of App Store.. This is a terrible app. I updated phones, now the app does not work. My units connect to iPhone but the app will NOT connect. Please update your app or take it out of the App Store or be truthful and let people know this app does not work with the new iOS 17.1.

Not connecting. I think the update is not connecting to my phone correctly. It connect but no sound coming out with app and not working as a hearing aid either. This has been awful.

Pretty good. Seems kind of buggy. Don’t always connect but does about 90% of the time.

Is this app updated for iOS 17.1?. My hearing aides are connected to my iPhone 15 in the Settings >Bluetooth, the app is not connecting with them. Is there an app update coming?

Needs update. The hearing aids work well but the volume is constantly changing when I use other features that rely on volume setting. The app needs a lock to lock the volume in.

Mr Dale. One day great and the next day they are a piece of trash. Never know what they are going to do. Taking them out of the charger is like playing roulette or they don’t like IPHONE’s. Overrated piece of Junk!

Horrible. Not good experience at all Now hearing right doesn’t work at all only over two months old Will try another brand next time

App not compatible with my NEW hearing aid. In the box for my new Unitron hearing aid is a piece of paper with instructions to download this app to adjust settings. Downloaded the app and it finds my new hearing aid but it says “The hearing aid is not supported by this app.

Claims Not Justified. This app can connect but fails to reestablish it later. Fails to sustain a connection. Fails to find my hearing aids even if they are only a foot away. Is there a substitute? I paid extra for the aids supposedly because they were integrated with bluetooth. What a lousy piece of software!

App needs fixed. I downloaded and tried to pair with my hearing aid and never would connect and can only get to any page by going into demo mode. Not worth messing with!!

It barely worked. Many many times would not hook up with my hearing aids and did not work well at all

Great App!. Everything’s works really well with this app! The only feature I wish it had was a way to see the battery life.

Good app, needs a Watch version. Works pretty well. Would be helpful to have a tie-in to Apple Watch

Nice!✨. What a fantastic update. New layout is much more user-friendly and easier to see and understand. Please consider making a widget for iOS as I use the app often; also, if a dark mode would available, that’d be fantastic. Thanks for the brilliant update. I absolutely love it.

So many great features!. I am having so much fun with all the options on my new Blu hearing aids. I have played with the settings at Open Mic Night, and it was very interesting. I’m excited to keep playing with the app.

Only one. Only my left hearing aid will connect when pairing. My Bluetooth says they’re both connected but the app cannot find anything but the left then it can be paired by itself as a separate pairing. The right cannot be found no matter how long I wait.

User mode changes are bad. Switch user modes was made worse in this release. You have to scroll through all the modes until you find the one you want. It would be better to present the user a simpler way to go directly to the desired mode.

Intermittent connection problems. I have had continuing connection problems with this app. I have to resort to rebooting my phone on most occasions

Tinnitus. It’s still a constant sound that sometimes distracts from sounds I’d like to hear.

Broken functions. This app needs to be updated again. Half the time it won’t connect to both of my devices and I have to forget and repair. Sometimes the volume doesn’t work or I will mute and it automatically unmutes after a few seconds. There’s a lot the could be done to make this a great thing to have with your hearing devices. But it just falls short in functionality.

Connection problem. I try to use the app on my I phone to clarify speech from my television shows. The problem is it only connects for about five minutes. No then disconnects. Very frustrating Any way I can solve this problem

Incomplete functionality!. I replaced my older hearing aids with new Unitron aids. The app that worked with the old resound aides gave me a much better experience. The new Unitron app only allows volume adjustment on my iPhone. They do not connect automatically to my iPhone and do not automatically stream phone calls. This app seriously needs a major update! I like the hearing aids themselves but the app stinks!!

New app. The new hearing aid app shouldn’t have been changed because now you can adjust it or make adjustments to your hearing aid like you could on the old app adjust bass and treble. They should’ve left it alone

App needs work. App needs to have a lock function so I don’t have to reconnect every few minutes. Also I would like for it not to disconnect when I switch to another app.

Irritating. The Unitron app tries to offer a lot of extras but it fails to do this because of irritating tendencies. The biggest drawback to this app is it’s built-in disconnect after about 2 minutes of no activity when a big box appears to tell you that you have been disconnected to save battery life. It makes sense but it is overkill. Perhaps every 5 minutes would be better or make it somewhat user defined. Also, due the way it connects the reconnection process is slow and sometimes it will fail to connect at least one aid so then you have to restart the app. Increments for the slider on the equalizer don’t seem to do much and are not tactile defined. Too much like the tendencies of the Phonak app. When undecided on whether to keep the aids for good this can be a deciding factor.

Sound automatically adjusts. The app is great but you cant manually adjust the sound and keep it there without it readjusting when you get a text or call... it needs a sound lock setting to lock your manual volume adjustments that fits your hearing ....PLEASE FIX

Is this a joke?. The app doesn’t keep your settings. I’ll set different left and right volume/gain levels . When I reopen the app, the volume/gain settings are equal. Most of the time, my hearing aids revert their settings when the app is closed or if the phone goes to sleep. I’m glad they offer a thirty day return.

Horrible app. Trial period over! Of course!. Hearing aids keep disconnecting. Volume does not stay put. Audible wave sounds in a quiet space. Volume fades in and out on its own. Can’t connect. Only one connects. Intermittently one or the other ear disconnects. Very disappointed!!!! Want to return them but trial period is over. I should have gone with the insignia hearing aids. Twice the cost but I guess you get what you pay for. I got the shaft. Again!!!

App update disconnect. My devices worked perfectly in old version of app but in current version it can’t find my hearing aids.

Latest version sacrifices utility for pretty. I liked the previous version of this app. I could quickly move from one program to another. This new version is akin to pull down menus for states or years, requiring inefficient ( but pretty) scrolling rather letting you quickly identify what you are looking for, and quickly adjusting to new hearing environment. This is awful.

Good app. Needs a tweak.. The app controls the hearing aids as expected. Hearing the phone ring is great. Allows me to keep the phone on silent. Would be nice if app could pick up message alerts. App really needs a setting to de-prioritize the TV connector program. There are times when I want to hear what is going on in the house without being overwhelmed by the TV. Especially when I first enter the range of the connector, like entering the house. Also I find it very annoying when I’m in another room and the hearing aids keep beeping as the app cycles between the automatic and TV connector programs.

Apple Watch. Would appreciate being able to select program from watch.

App Doesn’t Connect Consistently. Thiss app is not ready for prime time. Is not truly compatible with Apple iPhone. Constant problems. Will try another hearing aid! (Not a good way to get and keep Unitron customers, ya think?!?

No longer get call notifications in my moxi jump r. The latest iPhone update caused my moxi jump r hearing aids to stop ringing when I get an incoming call. My wife has not updated her iPhone to the latest update and when I connect to it they ring as they used to. Please work on fixing this issue!!!

Great app. Great app but could be excellent. It drops out left ear while Bluetooth talking on phone, then comes back on? Bluetooth cracks and pops when dial tone is activating, then continues cracking during the conversation. I’ve rebooted the app several time, turned off the Bluetooth and reactivated it a gain and again.... just doesn’t get any better. I have the newest 11 iPhone and it works well with raycon earbud for phone calls and music/books. Something needs to be done to fix it! I rely on my hearing aids for my interactions and it’s not cutting it!

Only Automatic Program. I would enjoy this app more if I knew how to add programs. My drop down only shows automatic and nothing else.

Pretty useless!. This app is only good for adjusting volume. Big deal! Does not pair with iPhone properly and does not work during conversation on the phone. Also, it disconnects from the phone when leaving app and have to get in the app to reconnect. Glad I’m just using these hearing aids temporarily while waiting on my aids back from service.

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Nope !. Used previous version of this app to control the volume of the tinnitus masking in my hearing aids - that was actually the only control that worked, but this version doesn’t even have a control for tinnitus masking volume - it’s been removed ! The app says it has synced with my hearing aids properly so it’s not a syncing problem - why on earth would such a fundamental control be removed ? This app now does absolutely nothing in my experience.

New Hearing Aids. This is by far the best hearing aids I have had to date, the clarity & controls allow me to adjust to all situations. My first visit to the Sydney Opera House was a real eye opener, I could hear notes I had not heard for years, it was brilliant.

Fantastic for sound. I love my new hearing aids- life is great 🌺

Very happy. I have only had my new hearing aids for two days. I have found them easy to insert and effective to use.

Latest update. Not happy with the latest update which now only gives you a nanosecond to see remaining battery life before disappearing from screen. Please fix or advise if there is another way to check. Thank you

Apple Watch compatibility. Please make it happen to control by Apple Watch

Usability gone backwards in v5. The new v5 has pretty colours but usability has gone backwards. Why is the Left aid volume slide control at the top and the Right at the bottom. The Volume now goes from left to right instead of up and down. Totally not intuitive anymore. Previous version was bland but very intuitive. Left slide was for the left aid, right for the right. Slide Up was louder, down was softer. Bring back the old view please

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EQ needed. I’m BASS DEAF in 1 ear and TREBLE DEAF in the other. Would be nice to be able to fine tune my hearing aids so I can actually listen to music and watch shows on Tubi, Paramount plus, Netflix and Disney plus.

Poor sound quality. The sound amplification is not bad, but the sound quality is not very good compared to the earbuds.

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issues. left will not connect to the right or the app so i’ll probably have to go backup audiologist-a major hassle. if only one connects its s waste. not happy right now

No connect T-Moxi. Won’t connect/pair to my iPhone 7+