ISmKit App Reviews

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Junk!!!. App opens then closes when trying to view cameras

Won’t connect. I can’t get the app to install the camera just says offline. Ugh

Screen now dims/ turns off after update. PLEASE FIX ASAP. App was okay before but now it’s not! Downloaded on iPhone and before when app was open the screen never dimmed or auto-locked. I had my iPhone set to Auto-Lock after 5min in the Apply Display setting. When I had the ISmKit app open watching the cameras it would by pass the Apple auto lock. Now after the Apple update and iSmKit update the Apple setting took over! I have to either keep hitting my phone when it dims or set it to never Autolock. Both are completely inconvenient choices. Leaving the phone with no Autolock kills my battery cause I don’t watch the camaras all the time, and don’t wanna keep changing settings. I forget sometimes to manually turn the phone off toss it in my bag and the screen stays lit killing the phone! And having to touch the phone ever 5 mins....inconvenient and if I forget to and it turns off than I gotta wait for the app to reload losing video feed again inconvenient!!! PLEASE FIX THIS ISSUE!!!!

App does not respond after update.. The app does not respond after the last app update. It does open but it doesn’t let me see the cameras live or the past recordings, the app closes after I tap on the play button. Also I can’t report an issue/problem because the app is free?

Not working after update.. Local experience no longer works after March 1st update. “Connecting, connecting, connecting...”. Luckily I didn’t update my IPad where it is still working fine. My newer camera will no longer be one of these.

After update this app is CRAP!. One star now does this app to much justice. I had to delete this app and hard restart my phone then reinstall multiple times before the app would even launch. Now that it launches there is NO F-ING AUDIO. None for recorded video and nothing during live video. I didn't buy a camera system with audio capabilities so I couldn't use it. FIX YOUR APP!

App stopped working. App worked for a month or so and now only tells me the alarms, but won’t show anything at all... so it’s on and connected, but “not connected” get it together.

App not working. App has been working fine for the last 7 years and now every time I try to get on it, it closes out. I’ve tried to uninstall it and reinstall it and still nothing can this be fixed somehow

Upgrade please. Can you upgrade the app the be able to control everything so I don’t need the mouse and monitor. I’d like to everything from my phone. And I mean everything.

Alert and Playback Malfunction. Mobile app has consistently malfunctioned since 03.2019 update. Both the info alert and video playback features no longer work.

After update app crashing trying to view cams. App opens but crashes while selecting a camera to view. So now worthless. Please revert changes or fix it

Garbage. Push notifications are turned on, on my phone every time I turn them on in the app it turns itself back off. Do NOT buy the cameras that go with this app because the app is useless.

Not working. I hope someone is correcting the issues with this app. Many businesses including myself count on this app to check in on things. Is there a new app that connects to our existing setup?

Used to work ok, not anymore. It was a decent app with a few quirks. No it just keeps crashing.

Tonton. Not easy to use , complicated!!!

Dies not work. The app stop working. I lost connectivity with my cameras.

Need android version. I switched back to android and the app no longer works for the android phones it used to when I first had it

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No push notifications. This app is useless. It sends push notifications once in a blue moon. What good is a security system that does not detect movement and relay that information to you on your smart device? It gets a big fat zero from me!

App does not work. New version does not work, Please fix ASAP

Horrible update. Forces location tracking, takes twice as long to load which is not helpful when I’m trying to look at my cameras quick. The new layout is crap, stop trying to make stuff better. You just ruin it

2 steps forward and 1.98 steps back.. I really wish there was more quality control prior to releasing. This version of the app does A MUCH better job during playback of historical timeline. It also exports much better. Now the bad. Trying to view an alarm message only works about 10% of the time with the other 90% stating “Preview_wait_generate-video” which never changes. The work around is to load the timeline and review manually. It’s cumbersome but works. The other annoying feature is the new screen layout, there is a LOT of wasted real estate with features that I’ll never/can’t use (such as PTZ controls). I wish there was a way that the app developers would solicit their user base and ask them what they need.

App doesn’t work. App doesn’t work anymore

Works well. Easy to set up, and works well. However and only recently, the app crashes when I try to switch one of my four cameras to HD... the other three work well. The cameras are equipped with a microphone but no speaker... thus only one way communication. Just like my marriage - lol.

Crap. Absolutely no support by phone, unless you Skype or are a computer expert, don’t buy this, after 3 weeks of emails, I give up. My last camera was so easy and I could actually call someone if needed. I’m packing up this crap and sending it back.

New update needs work. The newest update has changed the app so now it allows your phone to go to sleep when the cameras are up. What’s the point of a security camera app if it doesn’t let you constantly view the live feed? Hopefully they fix this and put it back to the way it was in the next update.

The intercom doesn’t work. The intercom doesn’t work with tonton ip camara, the ptz function in the app doesn’t work.

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