Teen Counseling App Reviews

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I think it's great - especially during quarantine. This was a great option when we couldn't get out to see a therapist face to face. No problems with billing. It was a little confusing to get the sessions started, but that's to be expected anytime starting something new. Had to learn exactly how it all worked. I was a little concerned about cost, but filled out a quick financial application and was approved for a somewhat reduced cost. I felt it was worth it, considering teens already have some trouble coping with their changing feelings/bodies/whatever, AND being stuck in quarantine just made a lot of these issues surface in an uncomfortable way. Very helpful service.

Terrific and affordable resource. This has been very helpful for my teenage daughter. I have such a feeling of relief that she has mental health care. She looks forward to her appointments and has made a lot of progress. Even though she’s feeling much better, I’m keeping her going with this as I think it’s so important for her to be in the habit of sharing her emotions, getting assistance with her anxiety, and continuing to do the hard work of caring for her own mental health.

Most understanding person I have met.. I have always had counselors who make me feel like a lesser person or that i feel don’t understand what I’m going through or are just doing this as tedious work. But the counselor I matched with is so understanding and is really easy to get along with and open up to stuff about. It is especially easy to build that trust through the text feature before you have an appointment although it might feel like your talking to a bot sometimes They just want to be professional.

Great app design. In a world where basically everyone goes to therapy now, it’s been impossible to find someone in our area for my teen to see. They either don’t see teens or they have a wait list. Teen counseling may not be the best choice if your teen struggles with meeting online, but my son has been doing very well with the counselor he was matched with. The first therapist was a good fit in every way except matching up our schedules. So we had to try someone else. The switch was seamless and quick. I recommend this option for anyone who can’t find a good therapist to see in person.

A weekly relief. I look forward to my counseling appointment every week, and I know that may sound incredibly lame, but it genuinely has been such an enormous help to me. Just having someone objective that I know I can trust to unload my brain to, without feeling bad, makes me feel secure and put together. Truthfully, you have to do the work with your own mind, but to have someone consistently who knows what you are going through is a major help in the healing process, because sometimes you just need help to lift your heavy feelings off your shoulders. I recommend counseling to anyone who might be struggling because even if it doesn’t provide an immediate cure to whatever issues you’re experiencing, it invites you to look inside yourself and discover how powerful your own really mind is, and discover the immediate strength you gain when you realize that YOU are the one in control of your own mind. I wish you all peace, health, and happiness, good luck!

Fantastic Support for my son!. It has been a godsend for my son. The format and wonderful support he has gotten has been worth its weight in gold. Particularly during the landscape of Covid and with mental health issues exacerbated by the paradigm shift in teens’ (and everyone’s) daily lives. I am very grateful for the help he has received and continues to. Therapy sessions are fruitful and engaging, the option to message and respond through the app are great, and communication from the parent side of the fence has been great as well. Highly recommend it.

Wonderful!!. As a parent of a teen making good use of this, I can highly attest to its usefulness. A lot of reviews seem to be negative referring to either the cost or the fact that there is some parental involvement within the process. These are licensed professional counselors that are not only helping our teens, but earning a living as they do so. They should be compensated for their time. Secondly, as a parent, I created an account for my teen, but we each have separate access to her counselor. Sessions with her counselor are private and protected by doctor/patient confidentiality. Teens, like it or not, are still minors. I know not every teen will be equally supported by their parents as they seek professional help. For that, I am truly grieved. However, there are governing liabilities that Teen Counseling needs to legally adhere to, and this is one. As to our experience, its been nothing but positive! I’m so glad my daughter has a safe space to work through issues that have been easier for her to discuss with her counselor than me. The price, comparative to similar services, is very competitive and in my mind worth every cent. Thank you, sincerely, for making this available. I am personally and truly grateful.

Great Therapy Option. Teen Counseling has been a really good option for our family. It was such a relief to get a quick response and an appointment with a therapist relatively quickly. The first therapist we were connected with was a great match for our needs. I like that my 17-year-old is responsible for setting and keeping their appointments, and trusts that the sessions are confidential. In my personal opinion, I feel like there is a piece missing, not being face to face, but my child seems to be much more comfortable communicating this way. Overall, great value and care.

Invaluable, especially In these hard times. One of my children has been struggling for the past couple of years. We were finally able to convince them to go to counseling. Of course by this time Covid hit and counselors in our area we’re not excepting new clients. Thanks to this app, the counselor the app set us up with as well as my child’s hard work, they have been working through there anxiety, depression and self-harm. It has been a little over a month and we have already seen great improvement in my child’s behavior, and attitude. I cannot support this App enough.

Teen Counseling via Better Help. I am beyond thrilled that we found the Teen Counseling resource via my adult use of BetterHelp, especially since online has become so necessary!! This is my teen daughter’s third therapist, and her favorite by far. She has direct access, confidentiality, and flexibility not to have to meet in-person (even though she benefits from in-person when possible). And, it’s immensely affordable compared to other experiences, without losing any of the expertise and professionalism. There are 7k+ therapist to chose from, and their intake assessment helped us to narrow that down easily. Fortunately, the first recommendation fit!

Very Helpful!. My 14 year old son has been dealing with tons of anxiety, negative thoughts and low self esteem. After hitting a low point, he agreed to try counseling through this app. He was extremely nervous beforehand, but after our first session, he was very happy! Our counselor was VERY helpful and gave some fantastic advice, and my son is looking forward to the next session already! A side note— I was worried about how a video session would be effective (versus an in person session). It went REALLY well! Our counselor was very personable and made my son feel comfortable. It was actually nice for him to be able to do it from the comfort of his own room. Plus there is the option to email messages in between sessions, which I think my son will actually utilize if needed. I highly recommend this app! VERY impressed!!

I recommend. So far it’s really helped me through a lot of things ! My therapist is so nice and supportive. The app not only had online therapy sessions and chat rooms but it also has a journal which comes in handy when I need to write about my feelings or my therapeutic gives me “homework”. Overall I love this app and I recommend it if you’re thinking about getting into the therapy but don’t want to go to live sessions.

very useful. I’m 17 and finally bit the bullet and got myself therapy. my therapist is a really chill and down to earth lady, and when filling out your application the app asks for your gender/pronouns. you can schedule a live chat, phone call or video call for a live session. otherwise you’re available to text your therapist whenever the need arises and they reply whenever they’re able. very useful and nice. the app also has an in built journal that you can share with your therapist or keep it private. your therapist and app also makes sure you’re aware of your rights and your states laws, and when your therapist is required to relay information…. All in all, this is an excellent app with excellent people!!! definitely worth a shot if you’re looking for help.

Not really what it advertises. I thought I’d be able to meet somebody immediately, maybe that was just naive. But anyways it takes about 2 days to be matched with a therapist, which would be okay if I didn’t have to schedule a session a week later. Which means you basically pay 80$ for a week in which you have no communication with your therapist at all. Then i assume the sessions are once a week from there, which makes their “message your therapist any time 24/7” advertising a little misleading. You still get matched with a licensed therapist, though, and honestly 80 dollars a session is still cheaper than most therapists. I’ll write another review after meeting with the therapist but it also says the session lasts 30-45 minutes? So maybe 80 dollars is a little expensive for that much time (most in office therapist sessions are around 150 for an hour), we’ll see how it goes.

Best decision. I enrolled my daughter for teen counseling to address her anxiety and depression. I’ve reached out to several local therapists but struggled to find a competent therapist I trusted that had experience with teens. I read other reviews and decided to give Teen Counseling through the Better Help app a try and it was the best decision. We were paired with an excellent therapist who has been working with teens for over 20 years. Not only does she provide a safe and open space to talk but is also super solution focused. Her suggestions have proven to be very helpful. She is also available to message in between therapy sessions. As a parent learning about teen depression and anxiety, it’s so valuable and reassuring to be able to message the therapist any time with questions and updates. This is an incredible app and highly recommended!!

Flexible, quick & confidential. Been receiving services for one month now I love the flexibility to work around our schedule the convenience of being able to do it from home having a younger person which my child feels they are able to connect with better and the professionalism shown by the therapist. I also love as a parent how I can communicate with the therapist privately aside from my child and my child has that same outlet on a regular basis that she can reach out knowing that the therapist will respond when convenient to their schedule. I recommend anybody to give this a try as our children are worth it.

Works for my teen!. This platform has been life saving for my family. I am grateful for the therapist work and appreciative of the customer service, always quick to respond for anything from all my questions to good solutions. Although I understand not all teens are open for receiving support in this way, for those that give it a chance, the amazing and caring real people behind it are life changing.

Very Disappointed!. As a Teen looking for an outlet for their emotions I am very Disappointed. If it cost money for a licensed therapist to have a conversation on a free app it should not be free. Or make the user have to write a few sentences on why the teen wants therapy and basically have them open up to an app only for it to end up costing $90 to even speak with them . It’s outrageous! As a teen who is scared to ask her parents to go to therapy this app was my best option only for it to be shot down in 5 minutes. No hate to the creators of this app I think it is actually a great idea, just wish the marketing mention having to pay. And yes maybe I was wrong to assume this app would be completely free. But in the end all i know is that I was a teen looking for an outlet.

Wonderful, helpful experience. My 16 year old son was going through an angsty time, showing some aggression towards other kids, acting out and got in trouble with the police. The first thing I did was call a therapist for help, and stumbled across Teen Counseling. This is going to sound like a paid for add, but it really did seem easy. After you tick off the issues you’re concerned about, and describe your situation, you are matched with a therapist. My son was a bit resistant at first but knew he needed some help so he agreed to do it. His description to his friend of the therapist was something like, “He looks like a teacher, kind of nerdy, but he’s really cool to talk to.”, and followed that up with referring his friend to the same guy! I think that says a lot! So suffice it to say that I’m really pleased with the experience. I can see a difference with my son already and it’s only been a month.

good, not quite great. The therapy itself is good and it’s already helped a lot after only two sessions! The app itself could use some tweaking though. It takes a very long time for verification codes to come through, usually around 1-2 minutes after the timer ends. I sometimes find the direct chat between myself and my therapist glitching out. It might just be me, but I have a hard time trying to reschedule, the option confuses me a bit. It’s also only been three sessions, I’m sure I’ll figure it out eventually. Just little things, still a huge help!!

Experience. Amazing amazing amazing, Laura Burns was the best therapist I’ve ever had. I’m am the type of person who doesn’t enjoy these type of things and can’t see how one can help because your not in my shoes you don’t know me, but this time around was different I have so many strengths I wish I had been more open to instead of letting my inner thoughts cloud my mind. Since starting this journey I’ve had so many skills that I can apply to myself and others and realization tactics. All I can say is I’m so much more happy and comfortable with what has happened and where I am today thank you Laura Burns and may we meet again.

Good. So it’s not free (obviously) but it is helpful. It is just like having a therapist, but perfect for those with extreme anxiety that would prefer to just type out their thoughts to a qualified professional. The therapist I was assigned even checks in throughout the week (something you don’t get with other services). The survey at the beginning pairs you with someone who they think you would do well with, but if you two don’t click there is the option to change. <-Super thoughtful idea. I have been able to really see where my brain is stabbing me in the back with this app 😂. I hope if you’re looking at reviews then you try this app, because truthfully if you didn’t want help you wouldn’t have scrolled through the reviews ;)

Horrible app reliability paired with bad terms. After not being able to use the app for more than half of the month because of their errors and glitches- causing appointments to have to be rescheduled- they won’t return or comp the remaining sessions.. this is not a user error, their app was down... so, they ought to make good on almost $300 worth of services paid for. A reasonable person would see the problem and remedy it. The clinician we were paired with was amazing and we cannot even contact her through the app- we just look MIA. I am sure the platform has many excellent clinicians... but at the end of the day, you’re paying a business to connect you with a healthcare provider and the business being the middleman means they will take their cut whether or not they follow through with what you seek from them- which is, services you pay for seeking help *to be met* in a fair deal.

Don’t listen to the fake reviews!. In writing it all sounds great. Until you run into the plethora of technical issues that cause you to miss appointments or therapist that use this app as a cash cow, churning kids thru every 25-30 minutes. How can anything be discussed or resolved in that time? We tried two therapists (one did 45 minutes but never had avail, the other churned my kiddo out at 20-25 min if she didn’t just cancel minutes beforehand). So, we gave this program over 3 months, which was way too long, but we really hoped it would work out. Obviously it didn’t. Don’t waste valuable time like we did. The good reviews are obviously phony. Not a savings if your paying but not getting any help for your kiddo. Time is too precious…

very annoyed and disappointed. I have never before written a review for anything but I am just so annoyed that I need to. I am a teen who was super excited to finally meet my counselor and finally just start talking to someone professionally. I filled out the whole questionaire, my mom set up the payments on a Tuesday afternoon. I matched with a counselor, whom I read her whole bio and I was super excited to get to start working with because she seemed like a perfect match. A couple of days go by and she has not reached out to me in anyway. My mom, confused emails her and she says that “she is not taking in any new clients and will get us set up with a new counselor asap.” My mom then replies back with a little bit of feedback saying that the program should only set teens up with counselors that are available. She replies that she forgot to turn her availability off and that it is her fault and again would get me setup with someone asap. It has been days, with still nothing changing. My mom has paid for a full week with me having no counselor. I am very disappointed and annoyed.

Modern day counseling. Love it, love it, love it. Traditional methods did nothing for my 16 year old who has had anxiety and bouts of depression for 6 years. We didn’t think we would ever find anyone that she could feel at ease with, enough to actually participate. I found this company and my daughter has been showing improvement and she actually does it on her own. The texting is how she communicates with everyone, so this is perfect. When in a crisis, she uses it a few times a day, and less if life is a bit easier, no worries. Our counselor is so awesome and takes the time to really listen and give sound advice in today’s world, with today’s s problems. This has been a life changer.

Online SUCCESS. I was nervous about using an online counseling service for my son. I was very nervous about having a random person whom I knew nothing about. But, with our super busy schedule, I decided to give it a try. Needless to say, it’s been nothing less than INCREDIBLE! My son’s counselor is so personable and professional. When my son has his sessions, he does them in his room where he is comfortable and it’s his safe zone. I highly recommend this service to teens with busy schedules! ❤️

Perfect for our family-easy to navigate. I thought the pricing was great- we definitely couldn’t get in person counseling for what we paid for this app. My daughters counselor responded quickly to texts and asked great questions. I highly recommend for help with anxiety in your teen. everyone is different and sometimes you have to try a few counselors. Therapy is a process and not a quick fix and you are paying for highly trained professionals.

Don’t waste time on this. I’d give this 0 stars if possible. First, over half the time you get this response after the questions that they can’t help you. It’s obvious they don’t actual listen to the problems you select either. For example, one of the problems I selected was family problems and poor relationship with parents, but this app needs your parents permission. If I can’t talk to my parents or tell them a single word of what I’m going through, what makes you think I’m going to be able to get their permission for this? Anyways. Betterhelp only cares about them getting profit and money. They don’t actually care about helping you. These same complaints have been made soooo many times but have yet to be fixed. Don’t waste your time, get another app, ANY other app.

A month in and still going. I called many, many counselors in our home city but none had an interest in helping my queer child work through a break from fundamental religion. As a last-ditch attempt at finding help, I tried teen counseling. It’s been fantastic! I wish this had been my first stop. It took a week for my child to get the hang of it and learn to communicate effectively. The counselor was wonderful helping us navigate my child finding their voice. My child is doing so much better and it’s relieving to see my 15-year-old come back to life.

Responsive to a rocky start. We set up counseling for our daughter who is a teen. The first therapist we were assigned was less than professional. Without going into too much detail, she was not what we expected in terms of professional appearance on the video call. Additionally, she ultimately ended up vaping in front of our 14yo daughter while on the call. Not a good look for someone I am trying to prop up as an influencer for my child. So I messaged Teen Counseling on a Saturday not expecting to get a response until the next business day. To my surprise, they were extremely responsive and immediately took our profile out of the automated assignment portal and hand selected a new counselor for us within about an hour of my initial message. We are now working with a new person who is equally responsive and inquisitive about our situation. She has done a great job of gaining background knowledge ahead of our session this week.

Great helpful service for teens. I started teen counseling a few years ago when I started high-school, and it has helped SO much. The best thing about it is there is no awkwardness. The counselors understand they are talking to teenagers who are going through a lot, and treat you as such. And if you find someone who is not as helpful as you wished, its easy and free to switch to another counselor. There are worksheets they will give you to help you reflect on yourself outside of the lesson, which can just be a good reminder of what you talked about each session and you’re putting full thought into each worksheet. It’s very helpful, no matter what you’re going through, and there are so many people who can help you with the specific issues you have, whether it be suicide.. depression.. anxiety.. you name it.

Different in a Great Way. I’ve never done online counseling before. Didn’t know what I’d think of it. But my counselor has been so kind and sweet and always there to chat if I needed them. Even if we didn’t talk for a bit, they’d always check in on me which I really appreciate. It wasn’t just one-sided, either. They got to know me and asked me what I care about, and made me feel cared for by making themself relatable to me. Would definitely recommend this app and my counselor to others!

I am so grateful!!. I have a teen who has been having some problems with depression. I had no idea how bad it was. After starting Teen counseling and talking to his counselor, my son started being more open to me about what was going on. I took him to the doctor to see about antidepressants and he confessed everything about the deep depressive moods, the cutting, the suicidal thoughts. My heart broke. But I know if it had not been for teen counseling, I might have found out too late!! Thank you sooo very much!!!

Little talking goes a Long way. Going to therapy with people face-to-face is full of anxiety and worry. As well as having to pay more and try to find the right therapist for me. But my doctor told me about this app (teen counseling) I felt a little bit skittish about it. I had to tell a little about myself. But their question did make me feel at all uncomfortable. As soon as I finished they gave me a few people. I try it. Within the first day I became very comfortable with my therapist. I’m right now in my daily sessions. Already I see a difference within myself. I love the apps very much and highly recommend to anyone to try it out.

Teen counseling a good match!. For all those parents out there struggling with their adolescents, or struggling to get them to a counselor due to busy lives, Teen Counseling is definitely one avenue I would highly recommend pursuing. It’s been very impactful on my daughter thus far, and the responsiveness I receive as a parent from my daughter’s online counselor is excellent. I have already noticed a change in my daughter’s depression level after only a few weeks using this site, one that I hadn’t seen with the traditional counseling setting in the last year. Recommended!

Great service. We are a digital nomad family, so having our teen in face to face counseling isn’t an option. This has been so great! Also, the app is very user friendly, and I’ve had no issues with it. I like that my teen can have a private chat with their counselor, I can have a private chat, or we could do a group chat if needed. If you need a video counseling service for you teen, I’d definitely recommend this!

Find a Perfect Therapist Match! This App Makes It Easy!. This app is easy to use from communicating, scheduling, and meeting with your therapist. You can meet via phone or video making access to mental health as easy as it can be! Teen Counseling matches you with a therapist based on your needs. And if you find the match isn’t perfect they will find another fit. If you need to talk with someone for only a few sessions or on an on going regular basis, I highly recommend Teen Counseling!

It’s horrible. It’s disgusting that apps like this charge teens to receive help, they could easily help teens with their problems and issues but instead these companies don’t. I wish all therapist apps we’re free so that way only the therapists that actually care about helping teens can help them whenever they have the time. It’s crude and rudimentary thinking for these companies to think our problems and issues are irrelevant. And than they use our problems and issues just to make money. I am tired of people saying teens issues are irrelevant, we’re not kids we’re young adults and our problems and issues are just as important as anyone else’s. It’s a shame what our world has come to this, where companies charge teens to receive help. It’s a natural right for everyone to have somebody to talk to and than for someone to help that person, it’s like charging everybody in the world every time they breath. It really is a shame that this is the world we live in. “Be the change you want to see in the world” - Matthew Gutierrez

Fast and easy. Although it took longer than the 48 hour window to get connected with a therapist, once I was it was quick to get together with them. The app made it very easy to have a live chat session and the messaging feature is super helpful when you need to connect at a moment’ notice. It’s a perfect option for my teenage daughter when she needs to reach out to someone any time of the day.

You can find your perfect fit. It only took a couple times for me to find a counselor I really connected with, which is really nice. You don’t really get that sort of thing with live therapists around your location, because there are like thousands on this app, and you can choose your preferences and find someone perfect to talk to. Before choosing one you can also read about what specific things they specialize in, to find what you need. Talking to my therapist on here is something I can look forward to during the week.

Great for teens-needs different frequency options. This has worked amazing for our child. The therapist is great to work with and truly cares. App is easy to use and convenient. The only reason for 4 stars is that there is only one frequency and payment option (weekly meets paid in monthly fee). Our mental health should not be a financial worry-but let’s be honest-it does impact it and has to be a consideration for the majority of individuals. There are situations where once a month or twice a month would have a huge impact on a teen’s life and/or may be all that is needed and at a reasonable price it would be more easy for parents to commit to. After the first month my child wanted to do once a month which her therapist agreed to. They do have an option to apply for financial aid-but many parents would assume they would not qualify and it would hinder them for considering that option. Our doctor recommended this platform and I will provide the same feedback. Thank you to the company for making a difference in my child’s life! Please look into making more reasonable frequency and payment plans available to families that don’t try this because of the current plan. I promise you this is a deterrent for some (we consider led not doing) and making this change will help you make a difference for many more teens. Thanks!!

Easy to use and schedule.. My teen and I have been using the app for a few months now and I have to say it couldn’t be much easier to use. We found a psychiatrist in just a few days but my kid felt they weren’t a “good match” for the kind of help they were looking for so we tried again. A day later we had our match. Scheduling appointments is super straightforward and easy. Communication is just like texting, so you can’t get much easier.

Cannot understand the positive reviews *EDIT*. I simply cannot comprehend the positive reviews for this app. I paid $400 every four weeks for more than two months for one single half hour appointment. The counselor was either on vacation, had extremely limited hours or would arbitrarily cancel appointments, which are only a half an hour. I contacted TeenCounseling three times to discuss my frustrations and no one even bothered to respond. I would not have resorted to online therapy if not for the pandemic but this app has guaranteed that I’ll never try it again. Please save your money and find a service that demonstrates care and concern for their clients. What a tremendous waste. * DO NOT be fooled by Teen Counseling’s responses to poor reviews. They will completely ignore any inquiries, pleas or other correspondence. I contacted them four times in two months and never received a single reply. They sure were quick to respond to my negative review though. As if by leaving the same exact email address that I’ve used four times before would Garner any kind of response. I did try again and as you could likely predict they didn’t respond. Again. I had high hopes for this service as my son heads to college across the country but they’re clearly only concerned with your subscription fees - definitely not concerned with your children’s well being.

Very good. Very helpful when I talked with my therapist for the first time we were able to identify issues and find easy manageable solutions that have made things a lot better for me. They were very kind and supportive and helpful. The app was user friendly but you should definitely take the time to explore as there are a lot of resources. And I love that there’s an option to chat with your therapist whenever you need during any moment of the day.

Easy to Use. I am a recently widowed man. My kids are also going through the trauma of losing their mom. I am having a very difficult time driving them to private school and back every day, in addition to my job. This online app has really helped my kid talk to a counselor in a another she is used to, while getting the help she needs during this really tough time. Without this app, she probably would not be able to talk to anyone. I just cannot provider my kids and take that much time off for regular weekly appointments.

Private and convenient for my teen. Attending therapy online is so convenient for my teenage daughter struggling with anxiety and ADHD. I don’t have to worry about her missing school for an appointment like we did when she would visit therapists in their office. Also, I would have to work around their schedule, which was never convenient. Online therapy is private and no one sees you going into a doctors office with “Behavioral Therapy” in huge, bold letters on the door in a very popular shopping center. Yes, where we live, the doctors put their office in busy areas for marketing, but don’t think about their clients’ privacy. No teen wants to visit a therapist next door to a popular chain restaurant.

Very pleased. I have seen great improvement in my daughters attitude and how she feels. After loosing her dad at a young age we have been struggling with dealing with grief and my daughter has been very depressed and unhappy. After communicating with therapist named Lauren my daughter has been more communicative and happier. She is handling things much better and is using the coping skills given to her. I HIGHLY recommend this to anyone with a struggling teen. It’s great that they can do therapy from anywhere on their or tablet where they feel most comfortable.

Conceptually great, scheduling awful - I quit. We were pleased with the counselor for the most part, but there were weeks that they weren’t available (I get it, they deserve vacation time) but no credit is given to participants. In the 3 months we used the service, there were about 6 weeks missed. As well, you cannot book future appointments, just one at a time. So sometimes there wouldn’t be available appointments, and since this is teen counseling, as the parent, you can’t book for them. This is what ultimately caused us to quit. I felt like I was throwing away my money as well as it created another thing for me to nag my teen about (one reason we needed therapy to begin with). Fix the scheduling so people can book recurring visits and I suspect you’d keep patients much longer.

SO THANKFUL FOR THIS APP. I’ve never written a review before but it frustrates me that there are so many bad reviews on this! I have been using this since October of 2018 - about 7 months ago. At that time, there was a LOT of bad controversy about better help after Shane dawson was sponsored by them. This made me skeptical, but I felt inclined to at least try it for myself anyways after watching a video with a in depth good review on it. I was in the worst mindset I had ever been when I began consoling. The lady I got paired with was a perfect match right away. She’s quite responsive and I feel there’s a mutual trust. Before this I was terrified to do therapy young because my sister had a terrible experience at a nearby center. I couldn’t be more happy to do therapy online. I genuinely look forward to my sessions. She helped get me out of a really bad place.

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Great app. Supper useful. A lot more personal then I thought it would be

worst app ever. i’m offended that this app exists. DO NOT DOWNLOAD IT IS A WASTE OF TIME. wouldn’t even give it one star

Stupid. This doesn’t work. I hate going to see a therapist in person but this app doesn’t work and I’m too young for betterhelp

Just no.. As a teenager who has been severely struggling with mental health, do not download this app. I have been looking for someone to talk too, because I need it. When you download this app, you have to have parental consent. Not only that, but you have to pay for the sessions. I have a feeling that the majority of people downloading this app are in the situation where their parents won’t give them help, and they most likely don’t have the money either. And here I thought I could finally get the help I needed. Would give 0 stars.

Horrible. I filled in all the information that was required. The only one relating to therapy was if I was suicidal. I said no and after submitting I was sent to a page saying they couldn’t help me. Terrible app, when you say you’re going to help teens actually help them and don’t just turn them away.

0 stars. I was having suicidal thoughts and this app said it would help teens my age, after signing up it took me to a page and said I had to get Parental consent and pay for sessions. Made me feel so much worse.

horrible. can’t help teens who are suicidal??!! what the hell. waste of time.

This is paid. This is paid and requires parental consent despite being over age of consent.

😪. You can’t even use it! I don’t even know where to get the ‘party code’ thing. Disappointed as I’m in a rough state in my life now.

No. DO NOT GET IT IT IS A WASTE OF TIME

Don’t get it. This app is bad. Please don’t get it. It seems people are only focused on adults and don’t care about teens at all you have to get parents permission which I understand to a certain level but some kids like myself don’t want to tell Parents about our problems. They don’t help it’s honestly useless don’t waste your time please

Teen counselling. I love the app my therapist is a beautiful help with my delusional thinking patterns in my anxiety. I've learnt a lot of coping mechanisms only having this up for about a month and a half. The people complaining about parental consent and paying are just stupid. What do they think this is???? These are professional therapists and how are they supposed to get paid if the app doesn't make any revenue??? Also the parental consent is the the law. And it clearly states in ads and that, that this is not a crisis helpline.. they can't help people who are suicidal because that's not what this type of therapy is for 🤯🤯🤯. Yous are just too young to understand that a professional setting has to follow the rules. Anyways amazing app I hope they can continue to keep this app up with these silly, teen-angst reviews. And if your parents haven't noticed your mental health than it can't be that bad.

Absolutely amazing. Just one call and I feel better than ever I want to do things I have never been able to do

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good counselors, but the app itself could use a UI update. app is a little outdated and kind of hard to use. but the counselor i have is amazing i love her

Not a chance!. There is no way I would pay that kind of money for this stupid app, when I can get free ones around where I live plus I don't need a guardian to sign consent when I'm living on my own!! Ridiculous!

Very Helpful. Took a few tries to find the right counsellor for us, but it has been great so far. With covid making things difficult, everybody seems to have a long wait list. We got on and matched quickly. Being able to reach out and have a session any time is great. The flexibility helps us address our issues in real time.

👌🏻. 👌🏻

I don’t wanna use my mom’s email for this.. It sucks that I need to find help with a pre-setup account, I do not want anyone to know about it. I can’t find anything for me.

Teen counseling. An amazing platform to reach out to for help

good. great

Good. The therapists are really helpful.

Vnukon. Excellent !

It’s great. So far I’ve liked it a lot! Haven’t done a lot, but so far it’s been good

Thank you fake therapy, very cool. Not being “the right person” that they were looking for therapy makes me feel a little more broken than I already am. If you are in an extreme crisis situation where you think you may commit suicide on the flip of a dime, don’t come here, PLEASE. Haha very fun thanks for wasting my time, patience, sanity, and a few other things I would’ve otherwise have liked to keep, dear therapy app.

Teen Counsel. Teen counsel is a terrific source for available therapists and social workers that have been very helpful with assisting our teenage son with his anxiety challenges. The tool is a great app to work between both the child and social worker and provides interactive functionality that allows for the parents to be apart of the process and progress of our child’s recovery.

Dont understand the point. So I’m a teen who struggles with stress, concentration problems, anger issues and more. Let me tell you my experience with this app. I went full honest with the questionary and told me to seek help immediately. Fair point. So I slipped my way threw so I can use the app normally. I’m way too scared to ask my parents consent. The price for a therapist is ridiculous. Do we know that they are a well trained therapist? I know therapy is expensive but I just want someone to actually help me with my feelings

Thank you. Counseling has to turned out to be a god send to our family. Our counselor has be very understanding

Got it. It helps

$$$. This is a great app and i love the idea of it. Unfortunately Im unable to pay for the monthly cost of $182 USD... there are great counselling alternatives that are affordable and helpful.

Immensely helpful. This app has been great for my kid. Their counsellor is helpful and mindful of what teens specifically need. It’s been wonderful

Going Great. So far it’s been going good. It’s been helping me a lot even if I have only had it for a few weeks!

So helpful!. This has been a God send for my daughter. I’m so glad we found it.

Money Scandal. I heard that this was good to help with my depression and suicidal thoughts but $420 a month for somebody to tell me that we can’t help over messages. They didn’t take the time to analyze me and how I’m a student where my therapist can only have online meetings at 7:45 am. That’s when I have to get ready and go to school. When I told my therapist they said that they simply couldn’t help over text and I should just get a new therapist next month. Like a waste of lots of money for a kid and a false sense of hope.

Hh. It seems great! But whilst I really wanna talk.. I’m too anxious to ask my parent about this. I don’t want her to get worried and such, and in so, I see no other option to talk without parent stuff.. It just.. hah..

scam. this app is such a scam. you have to set up payment before you even meet your therapist and after that you can’t even login. they take advantage of young people with mental illnesses and it’s disgusting

Don’t download. I struggle with suicide and depression so I realized I need help I download this did the questionaire sand at the end it said I simply do not need this I mean hello I’m suicidal and young I think I need it

Easy to access psychotherapy when you need it. The price is reasonable, combining messages and video calls is efficient, the psychotherapist for my family is very professional.

Friendly. Family driven and very helpful councillors

I like it. A good outlet

Parent consent and prices. I know that law requires the consent of a parent or guardian for this app, however many people not comfortable to talk to their parents about their problems. Also the price seems ridiculously expensive. I can understand a fee for the counselling, but it is just currently too expensive

Why do i need to tell my parents.. I downloaded this app so I didn’t need to tell my parents how i was feeling until i was ready. But you want me to both pay and tell them? I like the concept of an online therapy method but many teens my age download this app without telling their parents to ask for help.

Peter. Peters

Awesome. Awesome

Very helpful. It’s quite calming and you can get the help you need and they are very polite and helpful

Too expensive. Let me start by saying YOU SHOULDN’T HAVE TO PAY TO BE MENTALLY WELL! I’m sure this is a great app but as someone who has worsening anxiety and doesn’t have $200 to pay for therapy this is not helpful.

👎. I’m to scared to ask my mom for this and so I hate that you have to pay for it! This kind of thing should be free

There when you need it. It’s been such a great place for my daughter to go when she is feeling overwhelmed. I live that you can ask for help anytime.

Do it. Life changing! Way better than any other counsellor/counselling experience I’ve ever had

A world of good. My daughter and I both struggle with anxiety and I must say that we both are benefitting from the counseling that she is receiving

very helpful. great service 😊

😐. I thought that it was time for me to talk to someone about everything that I’ve been bottling up inside my head because I’m going nuts. But I did not feel comfortable having to tell my parents about it and the price is to high for me since I’m only a teen and don’t have a job it’s sad when kids actually try to get help on their own and can’t actually get it cause somethings stopping them. I did really think that this app would’ve been helpful for me but hopefully I can hang on until I have a job and go see a therapist in person

This gave me more stress. Apparently they’re was no therapist fit for me so thanks so much for nothing

Didn’t help. I went to here because I was unable to talk to my parents or friends/ siblings about my problems. I have no one to talk to so I thought here would be good but I need parents to consent and pay. It’s telling me to do the one thing I can’t.

Unimpressed. I wish the fee wasn’t so hefty. Kids help phone chat is free and extremely helpful so why isn’t this?

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Therapy made easy.. I’ve been using teen consoling for a little over a year now and I highly recommend it. My counselor is very wise and helpful. She always makes time for me if I miss a meeting and she helps me stay on track. She also knows how to deal with my ups and downs which I highly appreciate.

First session with Nicole Sears. I really like the opening approach with Nicole Sears today . This help open up the conversation forum with my son to hear what he feels he is going through with us his parents. This helps shine the light on reaching him more with understanding how we as parents impacted our children. This gives me steps for a better week ahead.

I love it. Everything is always at my pace and when I feel comfortable. I can talk whenever I need to talk or even vent. I’m never asked intrusive questions and it’s all over text which makes it less nerve racking. I never feel like they’re trying to “fix” something they’re just there to nudge me in the right direction. I really appreciate it.

So far, so Great.. I didn’t know what I was getting into when I first signed up. But this has helped me in a lot of ways. I’m still getting used to this and everything, but so far it’s been very helpful. The app is very nicely set up for convenience and setting scheduled times for therapy is incredibly easy. I’m an American living in South Africa, and it still works great! The schedules are set up specifically to my time zone to match my counselor’s free time.

My Daughter just started today. My daughter just started today and got to speak with her therapist over the phone. So far so good! Hanah is excited to be starting this journey to better herself and have an outlet to share and speak with an outside source. We will update later after she has had more sessions on this amazing platform!

Father. The first therapist we were paired with was not good and definitely not right for my daughter. The second is great and amazing for my daughter. I am very satisfied with how the service is working out. It was very easy to switch to another therapist regardless of why you want to change. I feel that is very important in trying to find someone to assist your teenager.

Great Counseling Team!. I recommend this to any parent that has a child that is struggling with anything! My daughter is learning how to understand herself better & looks forward to talking to her therapist every week. She takes notes & applies them in her everyday life. Her sparkle in her eyes has come back & we are so thankful!!!

Helping my teen. This has been a great alternative to expensive weekly therapy that’s not covered by insurance until we meet a $5,000 deductible! My son has given great feedback about his counselor and how helpful she is. I’m looking forward to continued use. I highly recommend this to other parents looking for mental health services for their teen.

i love therapy. so easy to use, so helpful. really recommend it to all. you can change therapists, pick ur therapist (i did) and they really listen to u and u can schedule a time each week that works for u. you can also message your therapist ANY time which is amazing. you can share journal entries, and overall its a great app.

Working well and wonderful counselor!. So far my child has really enjoyed her sessions. Everything is going well and they have even been able to connect via email between sessions during stressful times. Minus 1 star due to the fact that we wish they had the more standard 50 minutes to talk per week instead of half an hour per week. There does not seem to be an option for that.

Very happy. I have had nothing but great experiences with Diego. He’s very helpful. I’m enjoying the app and the ability to send a message when I need to and he sends me worksheets to help throughout the week. My son and I are new to family counseling however I’ve had counseling before always in person and I’m happy with my experience with this app.

Amazing app & help!!. Wonderful platform providing therapy for all different types. As someone who was originally “Anti-Therapy”, I am so grateful to have found a therapist that I am match made perfectly with and working through things in a orderly, comfortable, easier manner than having to go to a therapists office each week. I like the flexibility of being able to do therapy anywhere/anytime and at the comfort of my fingertips and my pace. I highly recommend Teen Counseling.

Matched with a Great Counselor. My daughter was in need of a counselor and this service was suggested. We were matched with one counselor that our schedules just didn’t line up. We requested a new one. A day later we were matched and she had an appointment for the following day. She can FaceTime or text 24/7. Her counselor has been wonderful and communicative with her and myself. I would highly recommend them and love they connect digitally with my teen.

Successful counseling sessions. My teen was opposed to counseling, but is having an amazing experience with her counselor. The counselor goes above and beyond to make sure my daughter has the tools she needs to be successful. It’s easy for a teen to manage their own appointments and conversations with the therapist. Would highly recommend!

Great Service. Our family has enjoyed Better Help & Teen Counseling very much. The app works seamlessly and the convenience of the service makes therapy so much easier. We have had very knowledgeable helpful therapists. My teenage son was always saying each week how his therapist gave him helpful tools to cope with the challenges in his life and how much he enjoyed the benefit of talking and getting things off his chest

Big help!. In a world where technology is so huge finding this app helped my teen find a doctor she liked and communicate in a way that worked for her. Because she has social anxiety this really helped her ease into therapy with out that face to face awkwardness she would normally feel. The doctor is always available and always keeps me in the loop without violating my daughters privacy. Thank you Dr Holly!!

Helpful and convenient. My daughter has been using TeenCounseling for a couple of weeks. She likes her counselor and says she enjoys having someone to talk to. My only complaint so far is that the app will only allow me to schedule one appointment at a time. She has to complete her session before we can schedule the next. With her school schedule it’s not always easy to find open appointments that work for her.

Recommended. Although I’ve only started recently, this has really helped me talk through some of my issues and has taught me coping skills that I didn’t know I needed. No matter if a teen is looking for something or if a parent is reading this, this has helped me more than I, myself, probably know yet.

I’m very pleased and happy. My daughter was matched with Nina Powell she is definitely one of the best kind caring and very helpful therapist, my daughter has quite few session and I can definitely say she has been feeling so much better and I can’t thank her enough with all the support and help she brought to her if you need a open minded and very helpful therapist def get her she is amazing at what she does!! 🙂🙂

Convenient service. This service is convenient and helpful if you have a teen who needs counseling, but don’t have the time or ability to get them to an in person session. It is a bit pricey, but worth it if you can find a therapist that clicks with your child and is able to help them.

Easy to use but wish you could have multiple kids on one account. Our experience has been a good one. Our therapist was great. Very responsive to messages. I only wish the platform allowed you to have multiple teens under one parent account. Seems silly to not have that feature.

Easy to use link to professional counseling. Our teen's doctor referred them to counseling. It was really difficult to get in anywhere, so we tried this. They now have a well-qualified counselor that can do appointments after school. We haven't had any problems with the app or the company behind it.

Helps me talk without hurting anybody. Now, as I say this, most of the counselors I’ve had always kind of tell my parents things I say, I’m just being able to discuss them in private, without anybody telling anything it’s just a huge relief, without this I probably be in an alleyway doing something I probably shouldn’t. Nicole Kindt really helped me through my issues, I’m just very thankful of this.

Helpful. Okay I am a 12 y/o girl that suffers from depression and anxiety. Oof! Coming onto this app just lifted this world off of my shoulders! There is councilors that deal with a bunch of clients, clients that Self Harm (SH), deal with abused children, and even more. It’s someone you can tell anything you want to them, without all the bull crap that goes on! And if you don’t like him/her, you can switch councilors! Thank you, for making this mental world, a way better place! Really!

Really useful in our parenting toolbox. I think it can only be helpful to get my teen in the habit of talking to a professional- even if it’s just to “wring out his sponge” of stress. I want to know he will reach out to get help on his own when he goes off to college. That it is a normal health check up, like going to the dentist. Our therapist was easy to talk to and they had a good repoire. I highly recommend.

Teenage son approves. My son has really connected with his therapist on Better Help. He has not always had a good bond with his other counselors who met in a traditional way. The match-up survey seems to have gotten it right. The 16 year old approves, and so do I! I am seeing some promising signs in his behavior and he seems less stressed/anxious.

Great way to find a therapist match for my teen. A resource all parents seem to be searching for today. We were matched to a caring and qualified therapist in less than 48 hours and started therapy via video chat the same week. My son loves the idea of texting on demand to put out emotional fires that flare up during the week. Win.

Responsive, private, and secure. My wife and I signed up for Teen Counseling on behalf of our son. The quality of the therapeutic experience depends, above all, in the how good your therapist is. It has been less than a month but, on that score, we feel like we’ve lucked out. The Teen Counseling app does a good job at keeping us, and our son, connected to the therapist in a way that’s responsive, private, and secure. We’re grateful for that.

Easy and effective!. Finding a therapist has felt overwhelming and I’ve heard wait lists are long. It was wonderful to be matched up with a therapist in less than 24 hours. Meeting virtually was very convenient and the rates are more affordable than tradition therapy. My son liked his therapist and she was able to help him with his issues.

Therapy session. I enjoyed how dynamic the therapist is. She had a session with my child but also included a session with me (on a separate occasion) which I thought was helpful. I also enjoy how the sessions are through video and the comfort of my home without having to go in-person. Definitely recommend Better Help and Teen Counseling.

So easy and convenient! Therapy on a whim.. My teenager was begging me for therapy during her senior year. We couldn't find anyone open to take new clients. This app was a lifesaver. She has been able to talk to her therapist via text chat anytime. As well as video sessions. Scheduling is a button push. I wish seeing a doctor was this easy.

Comforting way to get help. The counselor connected with my daughter has done a wonderful job getting her to talk. There are a variety of ways to connect that allow for more comfort for my daughter to actually open up and communicate. The app itself is easy to use.

My therapist. I’ve been to therapy before and it never helped, only make a lot worse. My new therapist is nice to me, doesn’t judge me, and is always respectful. I’ve had problems with hurting myself for a few years now and he’s helped me get through it. He talks stuff out with me rather than making me feel bad for it

Love it!. This has been an amazing experience for my teen daughter. I love our therapist. I have access to her as a parent and my daughter also has her own separate account. It’s been an awesome and positive experience. I can’t say enough good things about our therapist. She has been such a great support for my daughter!

I am a 17 y/o male who uses this. I thought I wasn’t going to like having someone to have to talk to all the time because I never really liked to talk about any type of feelings or anything, but once I have done some sessions with me counselor he has helped me to realize that I could come in-touch with my own body and I can cancel my own thoughts Would very much reckons to someone else and already have !

First session SUPER impressed. After reading some not so great reviews, I was hesitant to begin but went ahead since my son really needed support. Well i couldn’t have been more pleased with the experience leading up to the session and during. Kobe immediately connected with my son, gained his trust and got him to engage and open up.

Helpful & easily accessible. TeenCounseling has been helpful with our family dynamic allowing us to e freedom to take session from anywhere as long as there is wi-fi. Therapists are qualified, experienced and easy to talk to about issues, successes, or troubles. Thank for making counseling accessible.

The best. I love this app. It can be hard to talk to people in person as a teenager these days. I love my therapist because she has allowed me to be very open about some big past/present issues I’ve been having lately. I really appreciate that you can log on any time you need to have a shoulder to lean on.

Minor Flaws but would otherwise recommend. I’ve been using this site for quite a bit now and I’ve found it fairly useful. There are some flaws though, like a lot of the therapists have session times that are during an average school day despite being called Teen Counseling, but aside from that I like it a lot and would definitely recommend to others

First Therapist was a bullseye!. The first therapist we were matched with fit perfectly into our family’s lives, next step is for our teenager to freely express his thoughts to his therapist and make an effort to acclimate to his new State, town, and high school. Thank you to the genius who thought of this platform and made it available!

Great app for my teen!. My son was going through some difficulties and I was able to find him qualified help very quickly using this app. Within a couple days he had his first appointment with a great therapist. The video chat sessions work well for him and the therapist also communicated with him via text during the week when he had challenging moments. Couldn’t recommend TC more!

Unavailable for multiple sessions. This would be great if the app would allow you to schedule consistent sessions but you can only schedule one at a time and rarely at the same time ie Tuesdays at 6pm. It makes it impossible to receive consistent care. Several times it was multiple weeks before we could get another session. You also get charged weekly, if you get something scheduled or not. TC’s solution was to change therapists with more openings but that’s not how therapy works. TC’s support was helpful so they get a second star.

Very helpful. I’ve had a few sessions with my therapist, and it has been very helpful. I was matched with someone who understood needs and has already helped me make progress. Overall I am very happy with this app and how easy they make it to have a session. The fee is also pretty cheap compared to most offices and private therapists.

Super Helpful!!. I love this app so far. My counselor is so sweet and she responds quickly every time. I love our meetings, as she is solution oriented and is very relatable. I enjoy how you can text out your feelings whenever, rather than having to wait until your next meeting to share everything. The worksheets that the councilors give are very helpful as well! Overall, this app is amazing and I totally recommend it to every teenager!

Happy surprise. This is a brilliant new idea in counseling. It’s private, communication is quick and easy, perfect for our tech savvy generation. I thought counseling through an app might be cold and impersonal, but it hasn’t felt that way at all. We’ve chosen video conferencing for meetings, journaling, and messaging often and it’s helping!

Easy. I am very happy with teen counseling. Since COVID-it has been stressful enough & I looked into this for my teenage son. He was in therapy before but just wasn’t connecting with his therapist. This is SO convenient-he can text/call/do a face to face on the computer with his counselor. He loves it. He really likes him as well. (At the beginning-you do a questionnaire to say who is right for you/or your teen) His counselor messages me very quickly when I have a question.

Wow, wonderful❤️. Amazing amazing amazing Thats all i can say Amazing Truly wonderful, i will recommend to many of my friends and family So helpful, so many therapists to choose from, and if one doesn’t suit you so well, you can always find another very quickly and easily If you need to let something out a few days before or after your session, you can text at any time Absolutely wonderful, and everyone is so nice and welcoming💕 Helped me so much with my personal struggles 5 out of 5 stars I would rate it 10 stars if i could Helps so many people in the world who really need it. Thankyou to the makers of this app for everything you do, much appreciated

Great App!. My 13yr old daughter was having trouble finding a therapist that she liked. We almost gave up! I decided to give this app a try and she found Bridgette. Bridgette was the first therapist she connected with and absolutely LOVES her! She has helped my daughter in a very very short amount of time. I am so incredibly grateful for her and for this site.

Just go elsewhere. I’m 15, alone, sitting here balling my eyes out at 2 in the morning. And have absolutely one to talk to about it. I sign up for this thinking that maybe for once I wouldn’t have to go through this alone. That maybe I could have someone to guid me through this. But after I fill out multiple questions explaining my issues they, they ask me for 90 dollars a week. Money I obviously don’t have. I just don’t get why people in this would can’t just help just to help. All I wanted was for someone to tell me everything was gonna be okay. You guys are the worst.

Teen counseling life saver. I am so thankful to have found this app. My daughter has wanted to be in therapy for years and it was so difficult to find the right fit. With the current state of the pandemic being able to see a therapist virtually makes the most sense and my 14 yr old really looks forward to her weekly visits!