GizmoHub App Reviews

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Great basic watch. We’ve used a gizmo watch (replaced it once when my son forgot to take off before swimming) for about 4 years. PROS: Aside from the cost to purchase, it’s only $5/month for basic services AND gps (huge “bang for the buck”); the gps is more accurate than iPhone location services, it calls 10 people, location alerts let me know when he leaves school, I can put it on “quiet mode” if he forgets, holds a charge for 2 days (depending on how long his calls are). CONS: It takes at least 3 minutes to locate the watch using gps (this can be nerve wracking in an emergency), it doesn’t allow a 911 call (although I think you can make 911 one of your contacts), if I put it in quiet mode, he can’t take it off, sometimes the text messages are delayed (even though the notifications are on time), there are limited quick response texts (yes, he can use audio snippet but sometimes he is unable to talk), the watch band isn’t too durable (we’ve replaced or repaired ours at least once a year). All that aside, I’d highly recommend it for safety. He finally got a phone but the compromise was that he continue to wear his watch as backup. The watch gps is way more accurate and his phone inevitably dies or he forgets it at home. Eventually he’ll “age out” of this watch but it’s done it’s job for 4 years now. 👍🏽

Love the watch and app. I love the gizmo watch and app that we recently purchased for our son who has autism. The ability to contact him without him having to keep track of a phone is invaluable- as well as the location services. There are two reasons I gave it only four stars- one being the limited text response from him. I have edited them but he is 14 and has more to say than the few allotments we have available. The second is that the app will not work on my Apple Watch. I forget my phone at home quite often (the Apple doesn’t fall far from the tree!) and I can see an alert when he sends me a text but I do not have the ability to respond if my phone is not with me. I wish that could be updated. Even with those limitations I would highly recommend the gizmo watch and app to those who are looking at purchasing a communication device for their children.

GPS awful. When the GPS works it’s great but for the most part it doesn’t work well. There is a big lag most of the time. Defeats the purpose of having this watch. I’m having to close the app then reload at times to get the GPS working (this is when I’m using the live tracking and click on the icon to update location) . I get text saying she’s at a certain location but the app still has her at school. For safety reasons this app/watch leaves much to desire. Maybe they do it on purpose to force you into getting a smart phone for your kid. The call and texting feature seems to work well. Update: today our call was dropped and then no calls would go through ( in or out). What’s the point if my child can’t contact me. When I got home I had to power the watch off then back on. It work fine after that. And yes the app is up to date on updates as well as the app on my phone.

Update request loop. I can’t use the app because it tells me I need to update the app, but the app is up to date. No way for me to get past this issue because there is nothing to update and that notification won’t go away. I have literally been stuck in this loop and tried to press the update button 5 times, the app is the issue, not the App Store. When I have been able to use the app, it has been very poor aside from this. I would not recommend buying a Gizmo because the app makes it unusable. Apparently the developer thinks it’s okay that I have to delete and reinstall the app to fix this issue. I shouldn’t have to delete and reinstall and re-enter all my information to check the message from my child! I have never had to do this with any other app. Really embarrassing glitch.

Unable to pair watch to phone!!!. We bought this watch yesterday from a Verizon store. We tried to pair it to my phone as well as my husbands no luck. Went back to the Verizon store where they tried on both of our phones, factory reset the watch, gave us a new watch, called tech support...still no luck. Tech support says this is a known issue and they will contact us once it’s been resolved. So until then thanks for taking my $200 bucks, charging me a monthly service fee, and leaving me to try to explain to a 9 year old why her cool new watch that she has been begging for months now has to sit on the shelf and in all actually will likely be returned...sigh, EPIC FAIL!!! Update: I have been on hold with customer support for 1 hour and 6 minutes...no one seems to know what is wrong BUT that it is a known issue and they have other tickets open for this same problem...meanwhile my 9 year is crossing her fingers that her watch will work...the saga continues!! Update: Bye bye gizmo, returning it today. It never would pair despite multiple attempts with Verizon customer service and emails to app support. This would be a great product IF it actually worked.

Pleased with the watch but does have glitches every now and then. I love the watch it gives me a piece of mind but also sometimes the gps wants to act up and tell me my daughter moved out of her school zone and a minute later it corrects itself. I know that may happen but I think it needs to be worked on because that’s the whole point of having it for tracking and making sure your child is where their suppose to be and it’s giving me mini heart attacks. I know it’s not a phone but we are still paying a fee every month and the watch itself is almost as much as an Apple Watch. But overall for my daughter I do love it.

GPS/location tracking takes forever and is still incorrect. I am still very frustrated with this app. We have been using it since August of last year and there have been absolutely no improvements made to the GPS locating feature. Taking 2+ minutes every single time I want to see my child’s location, and half of the time the location being wrong (not actually updating) or stating that there is a weak connection and the location cannot be found is ridiculous. Isn’t this what we pay monthly service fee for?!? Using the GPS is the main reason we have this watch and it’s extremely frustrating that I am paying monthly for something that does not do it’s job. Also, The battery life never updates when I go into the app, I have to physically tap it every time to get an update or turn my phone off and then back on to get an accurate battery reading. PLEASE FIX THESE ISSUES, ESPECIALLY LOCATION TRACKING.

Very Unreliable App/Device & Poor Support. It’s really too bad the GizmoHub and GizmoWatch do not function as intended. Even worse is the lack of support you’ll get from Verizon in troubleshooting the device. Often the app is unresponsive and watch unable to be tracked. Even when the watch is in a wide open area with phenomenal cellular coverage. The notifications you set up with various arrival times at certain destinations work one day and not the next. You only bought this to monitor your child. No big deal if it only works sometimes right? (Sarcasm obviously) Then when you visit Verizon to troubleshoot they will not help you in store. Instead you are sent instructions on how to create and send “device logs” to someone who will respond to you less than 50% of the time. And oh yeah, not resolve your issues. Buyer beware.

A peace of mind. I love the Gizmo Watch ! I’m actually looking forward to up grading my daughter watch. The watch she has now she can only have 4 contacts. The contacts you add on her watch is the only contacts that can call the watch. The gps on the phone and watch works well together. It gives me her current and past location. Also if she doesn’t answer her watch It can be set up to automatically answer! I love that I got her this watch it’s a lot of things going on in this cruel world why not invest in something that would be beneficial for our children . The upgrade watch has more to it like 10 contacts, capabilities to text, you can change the band on the watch, gps, water proof, has a fitness games and etc! I recommend all parents to get the watch for their children.

Great idea with a few drawbacks. The app is okay, I don’t like that you cannot turn the watch back on from the app. Also, as I write this my gizmo app has not updated at all today (h my husbands) and I have already uninstalled/reinstalled. My kids are currently at school (hopefully) and the app has now failed to do its job by not notifying me of anything as it is stuck showing me last night and had not updated at all. Also, the task reminder times are way off or don’t ring at all on either of my children's watches. Great idea, but already has bugs and the battery doesn’t seem to hold a charge as long and we have owned these watches for less than 1 week. On that note I am giving it 3 stars because when working it does its job of letting us know where are kids are and allows them to contact us in a emergency.

App issues but watch is great. So frustrated with this app. Was working fine until it randomly logged me out one day and I have never been able to get back in since. I logged in with my Apple ID - when trying to log in, I got an error that said “could not update the Apple JWT token”. I went to my Apple ID and disassociated it from The GizmoHub app. Now, when I try to login it says I need to setup a new account but my number is already associated with an account. So I’m totally locked out and my daughter is walking around with a useless watch. I tried calling Verizon three times and they are totally clueless. They told me to contact the developer of the app who is Samsung - ummm. No it isn’t - it’s Verizon as clearly seen here in the App Store. I also tried emailing the developer who is responding to many of these reviews but have received no response. So upset - feels like a total waste of money. Update: the email I sent received a reply and the person was very helpful in fixing the issue. It took a few days which was tough when we need the watch to work but he was very polite and understood the issue unlike the multitude of calls I made to Verizon. I think he’s the only person working for gizmo troubleshooting. Verizon, your reps answering the phone should know how to handle basic gizmo issues! Thanks to Daniel for the help. The watch is useful and nice when it works.

Gizmo. I love this gizmo watch for my son, he’s 8 and we’ve been a little nervous about letting him go play at the park and with his friends but now it’s super comforting knowing we can call or check on him. He can go to the park and to his friends house, we set check in times and he calls or sends us messages. The auto answer feature is great, so if he is busy or can’t answer it picks up no matter what, the only down side is that it’s for Verizon only, I wish they made this for AT&T, now I have to switch my cell service or have two separate bills. If that’s my only complaint I think we’re doing pretty good.

Needs to work with apple watch. Please make this work with apple watch so I can reply via my watch from the app. Also, thank you for updating to the 8 hours. One more thing, please try to do something to speed up the real time location. It take about 5 minutes to get it. We are not rural and neither is my child's school so I'm not sure why this feature is so slow, which would only be used in cases of urgency/emergency. I had to use it once when his bus didn't arrive on time and then drove past our stop. It was a substitute driver who didn't know any of the addresses or the route and it was scary. Luckily I called him on the watch and he answered but he is only 5 and didn't know where he was. I kept trying to locate the bus via the live step by step feature and it took a long time. Needs to update faster in those moments. It's soooo slow for the real time locating. The updates are good though on the set times and locations.

Touch ID?. This app is ok. It does what it needs to do…albeit very, very slowly. This new version is faster, but still slower than most apps on the phone. When is Touch ID coming? This would help with the login process and the slight delay that frequently occurs. You can text your kids, call them and it’s a great way to stay in touch without giving your child a phone. Even though the app frustrates me, I still love the Gizmo compared to a phone. Still waiting for the developers to fix the bug where the phone loudly chimes every morning at 7am to kick off a step goal. There’s no way to adjust this other than to turn of step tracking, which my kids love. I did turn it off for a few days and then back on. It worked to remove the reminder on my daughter’s phone but not on my son’s.

Quite useless if you are buying this to know the location. Got the Gizmo-Disney edition. The watch looks cute. It has some nice features like phone call and text message. But, there are many issues that you will not expect in a product from a company like Verizon. (Had been a loyal Verizon customer for almost 20 years, and usually I am very satisfied by their service even though they are on the expensive side). First of all, the location tracking doesn’t work 95% of the time even when the phone shows full signal strength. For me, this is a show-stopper. Secondly, you can pair only one phone to the watch. (Verizon, use your common sense, both parents should be able to track the kid). Returning the watch as it is quite useless when tracking doesn’t work. There is $50 restocking fee, but still better than keeping a useless product.

Parent notifications need work. Bought this for my son who is now riding the bus home from school. All seems to work great. GPS is normally a little off, but close enough. My problem is the notifications on the parent devise. When my son sends me a message I get a quick ding and the badge icon. No screen pop up or repeating sound like a text message and nothing on my Apple Watch. So that means when the iPhone is asleep, and all notifications revert to the watch (like it’s supposed to) I get NO GizmoHub notifications. I often don’t see messages for hours bc I don’t get notifications on my Apple Watch. Even dominos tells me my pizza is ready on my watch, but not this? I need repeating/more aggressive iPhone notifications and I also need Apple Watch notifications to give this 5 stars.

Great Smart Watch!. I picked up this Gizmo smart watch in October for my son who was going to a new school during a pandemic for only two days a week. He has multiple allergies and asthma so I figure this would be a great way to communicate with him without getting in trouble for having a phone in school. I also thought it was great for kids who don’t care to have an actual phone. My son is 11 and although I love the features of the watch I hope that they make a teen version of it with a few more apps such as blue tooth capability and maybe a camera. Would love some apps like music as well. I think if it had a couple more of these functions he may wear it up until his teens with out needing an actual phone. Other then that we don’t have anything negative to say about it. We did switch out the band to make it more sleek looking. A couple people thought he was wearing an Apple Watch.

Not the best app or device. It is apparent that the developers were not moms. I purchased this several days ago on order to have the GPS and phone for my 2nd grader and have been very disappointed. 1. The child can not send manual free-text. Only canned messages and responses. OR they can record a message by talking into the watch. Seems pretty ridiculous if there is an active shooter and they need to remain quiet while hiding. Yes - that is where we are these days. 2. I’ve been testing the app to see if I can get a live feed (or ANY feed for that matter) on GPS. Nope. It will update…maybe. - only after several attempts of at least 6 minutes each of waiting for the locator to stop spinning. Enough time for someone to snatch your kid and exit to the freeway. Yes - that is where we are these days. 3. If you are on the map and decide to go to the “to-do” section, it will not allow you to go back to the dashboard AT ALL. You have to wait for the app to time out - sometimes after 15 min. We don’t know if we’ll continue yet. We’ll try it for another couple of months.

App issues. Im having issues with the app. When I get into the app it says I have to update the watch through the app. I click to start the process but it says open it won’t let me update it. I’m on WiFi the watch and my phone are fully charged and I even out them on the charger just Incase. I turned my Phone and the watch a bunch of times and nothing. I’ve contacted Verizon already to let them know what’s going on . They opened a case for me to investigate what’s happening. Now let’s wait and see, if me of the reps told me it seems like it’s an app issue. I hope it gets resolved very soon! The rep was very nice and helpful. It was through text messeges and also through Facebook messenger! Verizon help me but also good job!

2 Weeks, 2 Gizmos, Still Not Working. So a few weeks ago my wife bought our son a Gizmo watch. We downloaded the app on both phones and neither one will sync. Went back to the store, had a rep come by our business, then to another store, got a 2nd Gizmo to replace the first one, and it still won’t sync with either of our phones. Between 5 Verizon reps, 2 Gizmos and a lot of my time, deleting, updating, doing everything numerous times because “nobody has ever had this type of problem with syncing a Gizmo”. But it turns out you can spend a few minutes online and see it’s a known problem. The issue is likely with the latest Gizmo Hub App (an update probably is to blame) and they have a few more days to get it fixed or we will be giving up this thing for good. No telling how many others have already given up theirs, probably in the thousands since it’s been going on for a few weeks. I hope Gizmo has their people working around the clock to fix it because this issue could end the whole product if it continues much longer. It’s such a great idea, but like any idea, if it’s not executed properly it’s a waste.

Great little watch. I got this for my almost 8 year old because he is often with family or has other after school activities. This way I can always let him know exactly where I will be to pick him up and he can call to let us know if there is a time change for anything. It is wonderful. It allows us to reach out to him— without him having all of the bells and whistles of a smart phone (like apps and the internet) that he does NOT need. I also love that only his contact list is contactable. He loves sending quick little recordings and emojis in the text box to family across the country. He gets to feel like he can keep in contact without going through me all the time. My only complaint is how long the GPS takes to update his location. I am nervous about keeping the real-time location on and draining his battery if he is not due to be picked up yet.

Great way to reach and track your child. The Gizmo has been a very good ‘in-between’ device for my daughters too young for a phone. Aside from being able to call them — I really, REALLY like the ability to be able to see where they are at any given time, straight from my phone with the press of a button. The ability to set up time-based alerts sending me their location at specific times is an excellent feature.. I always know if my 5th grader arrives at school by 8:15 every day or not, and I rely on those daily notifications. I also appreciate that I can set up ‘location alerts’ (versus time-based alerts) which let me watch for her to arrive/leave a specified place during certain hours. I set up alerts and delete them on a regular basis for temporary use (Example: Last night my daughter went out of town to a haunted house and I was able to get her location, set up an alert notifying me when she left the haunted house... and using that notification, I was able to estimate her home arrival and have dinner ready when she got home.) It would be good if the texts I send the Gizmo could be longer than 30 characters, but that’s not a big deal as we’re used to it. Also wanted to mention that I appreciate that the developers extended the location alerts to 8 hours versus 2 hours (yay!) Thanks.

Amazing concept an kid watch/phone concept. This watch has worked very well for my child whom is now 9. It works exactly as it says ! If you follow the directions with the 10 contacts an put their level for the right abilities for example ( texting from apple to gizmo) is able if you have the apple user as an authorized person to the watcher holder at the level for texting. Note : there are different levels of permission for the 10 contacts. I say this for anyone seeing these reviews for deciding if it’s right for ur little one an what features in details/functions work best etc. because I did the same research. It’s GPS is unmatched even against apple it’s much more precise! And the volume …. The volume on my child’s watch is so LOUD WHEN NEEDED, an CLEAR, I have an Apple Watch and it’s no where near as clear an loud so this is a huge deal! The rep at Verizon let us know of other places we can find more band options to update with a wrap band vs the ones with pin holes as the wrap kind are better with kiddos I can send pics if needed to show how maybe gismo can make some of these direct… the only tiny thing I didn’t like was My child scratched the front not screen but the border part of it when sitting on the floor in gym class n it had no protector for that but that’s not a biggie.. would love to replace that n have a cover option. Love love love this!!! Will always recommend it

Quiet Time Problem. Got my grandson the gizmo for his birthday, and the watch & app work (almost) great, except for a problem with scheduling quiet time. When I set the start of quiet time (9pm), the stop time automatically resets to an hour later. Then, if I reset the stop time (10am), the start time automatically resets to an hour before the stop time. So basically the app is letting me schedule 1 HOUR of quiet time rather than overnight. Fix this and the rating jumps to 5 stars. Thanks for your response; followed your recommendations and they worked fine. I’m only going to bump to four stars, though, because it seems a little user-unfriendly to have to set three separate quiet periods to get one that runs 13 hours overnight. Might want to re-look at those system limitations to see if they’re really that necessary. Really do love the watch, though, and, more importantly, so does my grandson.

Almost perfect. The app overall is fantastic with my only minor complaint being the inability to adjust the sensitivity of typing in the pin access to open the app. I tend to have to attempt to type in the number a couple times before it gets picked up in the app. The bigger complaint is with the watches themselves. My kids complain that the watches will randomly dial someone and the call connection can be distracting even in school when in silent mode. I’m sure this is due to screen sensitivity of the watch itself and them not being aware of the accidental contact they make with the screen. It would be great if I could help my kids by using the app to adjust the screens touch sensitivity of the watch. While this observation is not directly app related, I used the example to highlight where app improvements could help the overall experience. Otherwise, no regrets on the watch products or the app that controls it.

Frustration beyond measure.. I never write reviews but if I can save just one person from the immense frustration of this device, I’m here for it. First Gizmo2 stopped working after a day. Just relentlessly turned on them off. Forced to order a second Gizmo to replace the first (still waiting on that refund) and now the Hub won’t connect it to my child. I activated it per GizmoHub instructions. I go to pair with my child. It said that Gizmo is already connected to my account. But GizmoHub says I can’t do anything because I have no gizmos added to my child. Click here to add gizmo. I add gizmo. That gizmo is already paired to my account. Lather, rinse, repeat. Hours with Verizon tech people. First delete and add a child. Then delete the app and redownload. Completely circular instructions, same “add a gizmo” then when adding the Gizmo, “that gizmo already paired with account.” Now I have to go to the store to get THIS device refunded. Don’t put yourself through this. There are other more reliable ways to keep up with the kid. This is junk.

We like the peace of mind. We got the Gizmo watch for our son a couple of months ago. We’re enjoying the peace of mind of being able to contact him when he’s out & about in our neighborhood playing with his buddies. And, he likes being able to contact us, when needed. The only thing that I’m not crazy about is the delay time in pinpointing his location. Sometimes it’ll take just a couple of minutes. Other times, it won’t update his location for 10 minutes or so. My hubby tells friends and family that we’ve “low-jacked” our son! 🤪 Overall we’re really happy with it. Just wish it would update quicker when it’s not in real time mode. That really drains the battery quick!

Love it. This watch has been a fame changer in our house hold. We bought my 9 year old daughter this watch about 4 months ago. Few issues it’s takes about 3 minutes to get a update on location, battery status, the biggest is I will get a notification that I have a message from the gizmo watch but when I go into the app there is no message. I will check my daughters watch and see a message has been sent but I do not see anything on my end. I have tried turning off my app, reinstalling the app still nothing now this doesn’t happen every time but it does happen 1 out 5 times maybe witch is a big concern. However having this watch for my daughter has helped my daughter with her anxiety knowing I’m just a call or text away. Please fix the texting issue, this is a huge glitch in your system. Thank you.

GPS quality has gone downhill. We’ve had our watch for about 2 years. We only use it when my 10yo son with autism wants to walk around the neighborhood and walking trail behind our house. We have noticed a decline in accuracy of the gps tracking over the last 6 months or so. Sometimes it shows he is on the freeway next to the trail or inside an apartment complex so it can be a couple hundred feet off. This seems to be a new problem because it worked much better when we first started using it. Other than that it’s worked well for us especially this year during COVID. He can go for a walk to get about of the house and get some space from us but we have the peace of mind knowing where he is. Even when the Sheriff picked him up after someone reported him walking alone (kids walk around our neighborhood all the time but my son makes odd body movements so they thought he was lost) the Deputy saw the watch and knew what it was and was able to get my son to call us so we could come get him. I would make these recommendations: Have a function that gives you walking directions back home (or school, or your Nana’s) Map feature to show the kids where they are and maybe reverse locate parents. Overall I’m happy with my purchase, just wish that the GPS was more accurate.

Great product!. We bought the GizmoGadget for my high functioning autistic son. He had been wanting a bit more freedom outside of the house and this has given him what he desires. I love I can limit who he calls and who calls him. I love he doesn't have internet access with his GizmoGadget where he can get into a bunch of things he doesn’t need to know. I love the auto answer feature. The price was great compared to other options I looked into like angel sense, other GPS watches, and cellphones. The only reason I didn't give the the app 5 stars is because of the lack of real time GPS location services. I do wish I could set a timer to go off for reminders for different activities he needs to be reminded of. Beyond that, great app for what we need it for and easy to use product.

App is REQUIRED for texting to watch. I don’t understand why the app must be setup on an approved contacts phone to text a Gizmo watch user especially since each watch has a valid Verizon phone number and the app is not required for phone calls. Not every one has a smart phone and there is no hands free option for texting (while in car, Siri etc). Older folks wanting to be techy with kids/grandkids are being left out and Verizon isn’t addressing some key functionality. Please consider more options. The approved contacts list already restricts who can contact the user and is well controlled. Other carrier solutions like Tmobile offer more options Also a screen protector is desperately needed. The Disney edition seems be be the hardest to find protectors for. Verizon is missing out here too on key product accessories. These screens are not replaceable so additional steps should be available to prevent scratches and cracks.

Amazing but…. I got this app so me and my friend could talk to each other because she has a gizmo watch and I don’t. PS she doesn’t have an Apple Watch or any Apple technology. #1 it took me loads of tries to login and create an account. I was a new user so I couldn’t login it took me about an hour before I could create an account. I also notified the administrator, which I don’t think helped. Finally, I got an email on my computer upstairs which didn’t work the first time. #2 when I tried to type in my password, which I’m not telling you millions of people on earth 😝😂, right after I typed it in, and it did NOT save! NOTE: some of this might be for only me, not you. I mean some of the issues. #3 I feel like there should be a contact list so you can call everyone easily. If there is, I’m sorry I just haven’t got to call my friend and I don’t know what it’s like. I hope you enjoyed my review and this helped. 🥰🤭Have a good day! Goodbye!🫡

Getting a second watch!. We got this for our daughter last year when she started riding the school bus. The bus is often late, or has a substitute driver. They’ve gotten lost and been stuck down a one-way alley downtown before. Basically the bus could drop off anytime between 3:50 and 5:30 (that’s a crazy large window of time). I don’t like her walking down the street alone; we live in a big city! Now, we can track the bus and see exactly where she’s at and when she’s about to be at the stop so we can meet her there (rather than sitting at the stop for over an hour waiting). I also love that she can call me or text me, anytime, from anywhere. She has called me from school when she’s just having a tough day and needs some support and encouraging words. This watch has been a huge lifesaver! We love it so much we’re getting a second one this Christmas for our 8 yo son! Love, love the GizmoPal watch!

Life saver. Let me begin this with saying I literally don’t know what we did before my oldest had his Gizmo. He’s 7, and has moderate ADHD that we don’t treat with medication. He’s gotten lost on his bus route several times and often forgets who is picking him up/where he is going (I’m a single parent of two and an RN, so we are BUSY). This device and app allows me to be aware of where he is at all times, and allows him to the freedom to call me any time he’s away (he spends a lot of time with his dad and extended family, for example). I can also call him and check in or remind him of appointments or events. That being said...the app itself is pretty glitchy. It takes a long time to refresh and update location, can display incorrect battery life, and can take a long time to load. Again, as a whole it’s indispensable, but the app definitely needs some work.

It works but not very user friendly. I’m updating my review after the update. Somehow.... somehow they made it worse... the update fixed none of the bugs, added clicks to perform functions such as logging in and added.... advertisements! For something I already pay for monthly. Down to 2 stars now. I mean... when you have already bought the gizmo watch it’s not like you have a choice but to download it. That being said: it works. Doesn’t crash and I gess that’s good. It’s not very user friendly however. After you send a kid a message you have to just sort of click on random things to get back to your dashboard since there is no button to do so. I also constantly have the red “1” on the icon even though I have no messages. It works but if there was an alternative I would download it

Hate it!. I gave this to my 15 year old son for his birthday because I am an overprotective parent. One day, my son took his gizmo with him because he was having a sleepover at his friend Koni Mahoni’s house. I checked the gizmo to see where he was, and it said he was at 4768 Brown Street. Being the overprotective parent that I am, I looked in the school directory to make sure that was his friend’s house. But it was not. It said he was at Tony Lavoni’s house, but his best friend was actually Koni Mahoni. I drove over to the address and demanded to see my son. The parents were surprised, and brought him down with his friend. It turned out Tony Lavoni went by the nickname Koni Mahoni. Thanks for nothing.

Review and Request for Timer Function. When it’s working this app works well. Sometimes it lags or if there is an issue with the phone then the app itself is not very helpful. I recently got my son’s watch replaced because regardless of the days/times we set school mode, the watch would automatically go into school mode including on weekends. This went on regardless of troubleshooting efforts until Verizon sent us a replacement and we’ll see how it goes. Another thing I would like to mention is that the Disney edition watch really needs a timer function. I don’t know why this was removed for a watch that is twice as expensive as the other Gizmos that have the timer function. As other reviewers (on the Disney Gizmo watch reviews) mentioned, the Disney watch could really use a timer function and no one could figure out why this useful function was removed. Kids use this for homework, tasks, etc. I’m hoping this would be a software update soon. When we got the watch, for example, there was no Boba Fett character option, and after a software update a couple months later the Boba Fett character option appeared. Hopefully a timer option can be updated this way? I mention this request here because a Verizon representative actually told me this (Gizmo app reviews section) would be the best place to make such a request/suggestion.

A great idea not quite executed. When the app works it’s nice. I like being able to track on demand or always track, easily send messages or calls back and forth and add to do lists, reminders etc. but so often the app or watches themselves lag, don’t update, freeze all together. And lastly…the fatal flaw in my opinion…no way to turn the watches back on via app or to not have a way to turn them off except for via app like other similar brands. To me, this renders them almost pointless. A kid is mad at you and turns their watch off, someone kidnaps them and turns the watch off, someone steals the watch and turns it off…SOL. This should be priority number 1 in updating to something capable of remote power on or removing the power off feature from the actual watch itself and only allowing power off via battery drain or through the app.

Great device, poor design. We love the device! We can easily track our son throughout the day, he loves checking his step count, we love the to do list feature, and the ability to contact him when we need to. The only negative I have to say about this is that a watch designed for children should be more durable. We have a screen protector on the watch and my son cracked his screen when he took a tumble at camp. No one repairs Gizmo Gaget screens not even Verizon the only option is to purchase a whole new watch and pay the activation fee. We are very disappointed that we cannot get his watch fixed because nothing is wrong with the watch other than the screen.

Can’t receive iPhone notifications for text messages. I like the app but I have some issues with it: 1. The “call”, “text”, and “notifications” icons are so close to each other. It’s really hard to select them. These buttons need to be spaced out or laid out differently. Interestingly enough, the stock pictures of the app in the App Store shows those buttons more spaced out. 2. The overall texting interface is not very user friendly. The buttons are too small and so are the messages. It looks like the app was not designed for an iPhone. 3. This is my biggest issue, whenever I receive a message from my child, I only learn about it when I open up the app. I don’t receive any iPhone notifications for the texts I receive in the app although my Gizmo app notifications in my iPhone are all enabled. Gizmos has a great idea and product but I think that if these issues aren’t addressed, some other app will. Vzw really needs to have an iPhone app designer to vamp up the app.

Good but could be better. I really like this watch for my 8 y/o who is not old/responsible enough for a phone or Apple Watch. This is his second Gizmo Watch - the first one was the original GizmoWatch and the speaker and microphone quit working (probably because he took it swimming or something). This one is the GizmoWatch 2, and I like the vibration feature to notify him of an incoming call/message. It is also a little slimmer in profile, which is nice for wearing under his ski jacket. Otherwise it seems pretty similar to the original. The app has worked pretty well for us so far. No issues with pairing or functionality. It would be great if it had a couple more features. I would like to be able to send/receive texts outside of the GizmoHub app. My 10 y/o daughter has an Apple Watch set up on Family Setup (so not associated with its own iPhone). Because of this, she is unable to text her brother, since there is no version of the GizmoHub app for the Apple watch and you can’t send “regular” texts. If the direct texting option is not possible, then I would like to see an Apple Watch version of the GizmoHub app so that contacts without phones can text the Gizmo-wearer.

Never pairs correctly. I just received a replacement device for the gizmo watch. I was trying to pair it to the phone and after hours of messing around deleting and re-downloading the app and spending over an hour on the phone with technical support from Verizon they basically told me there was nothing further that they could do in the watch was no good. My only option was to reach out to the app developers and hope that they may have a solution. This is not my first replacement watch that has not worked. Fortunately in the past after spending long hours trying to get it to connect it finally did but not this time. The amount of time that it takes two pair of these watches seems ridiculous and frankly not worth it. I’m very disappointed as now I am paying for a watch I can no longer use and my child is without a contact device.

Pretty good watch. Overall the watch is a good option. I like that my 10 year old can reach me when he needs to. We can go about 2 days on a charge. One feature that seems very basic to me and I was surprised the watch doesn’t have is vibrate. My son has missed messages from me because you basically need to be looking at the watch or you don’t know when you get a message. Also, more often then not there is a delay with the app receiving and/or notifying me when he texts me. I need to be constantly checking the app because you can’t count on the badge to alert when a text is sent. We are glad you have the watch but would love for there to be a vibrate feature and an app update.

I want to love BUT don’t.. I had heard such good things about this watch, but I have to say since getting one over 2 years ago, I’ve learned they have BIG flaws. For starters, when signing up you’ll want to be sure you’ll never change your email address as you can’t edit this for future usage. Also if you run into any troubles, Verizon asks that you contact LG, and vice versa. Then there’s the app... it truly lacks in upgrades/updates. It takes a bit of time to generate location no matter if your phone is on network or WiFi. It frequently signs me out without notice or reason. Notifications are set for numerous “features”, but no notification is ever pushed through or received. The app greatly limited fun emoji’s for kids and the voice memos are sometimes difficult to make out due to microphone clarity. Also the watch itself often hangs up on contacts at random. I just feel all in all this device & it’s app utilize a huge amount of my time monitoring it, than it provides of peace of mind benefit of being in contact with my child on the go. Save your time and money folks.

Has been handy. We have had 2 sons use Gizmo Gadget and Gizmo Pal watches. I would definitely recommend Gadget over the Pal - many more features for both parent and kid, and worth the price difference! We have used every option on the app and find them all very helpful, especially the GPS! It is accurate and a nice way to check in without needing to “bug” your child. The areas I’d like to see improvement: 1. Sometimes my messages will not get delivered to my son for hours - or even days. Or if I call, sometimes he won’t pick up. When I ask why, he says the watch never rang. On multiple occasions I’ve then checked the watch, and he wasn’t lying - my call is not registered. Scary! 2. How quickly the watch dies after giving you the low battery warning. (The battery does stay charged for a good amount of time, but once it’s dying, it goes FAST.) 3. The durability of the band (it’s not horrible, but we’ve made some self-fixes that have worked for now). 4. The time it takes to locate all the time, but especially if the parent is in a building it seems to take longer. 5. Seemingly randomly, sometimes the app will sign me out. Overall, we’ve been very happy with the product and feel it is well worth the $5 a month. (Not so much with the Gizmo Pal.)

Great app. Love the gizmo and the app. We have had gizmos for over 3 years. I do wish the child could type their own text messages if the parent allows. The voice texting allows them to get the message through, though I cannot play it if I am somewhere where I cannot play a message out loud. Overall the app and gizmos are awesome for my 11 and 7 year-olds and we will be using them as long as we can! I also wish the “To Do” list items could be checked off without playing a timer. I put things on there for my kids to get done and reminders to put on the watches but I do not need a timer with those items. I love the feature that allows the reminder to play until it is turned off though. It prevents a lot of forgotten watches. It would also be great if there were an Apple Watch app for the gizmo hub.

App does not allow me to clear past notifications. Overall, the watch works as advertised. However, I can find no way to clear off past notifications I no longer want to see. I have gone thru the instruction manual, Googled problem, and even contacted Verizon Customer Support and no one has been able to help. There is an option to clear the text messages on the messaging screen but no option I can find on the notifications list screen to clear them off. Clearing off past notifications should be an option for the primary account owner to do so. Do all these notification stay there forever? Also, on the Notifications options screen you can an only choose “all notifications” or select only one from the list. I think the account owner should be able to select only those options they want - no all or only one.

App needs help. We’ve only had our Gizmo for a couple weeks. So far it works great for phone calls and, though it takes a while to show the location, it does bring up where my son is. The issue is with the text function. This is preferable for us since I work in an office and he is at daycare and we can keep in touch this way. Unfortunately, my son sends me texts and I get an alert on my phone and a badge on the app, but when I open the app there are no messages. When I check his Gizmo watch later, I see that he did send me some messages that I never received. Occasionally they will come through later - sometimes after a day or 2. But usually they never come through. I have tried uninstalling and reinstalling the app, closing out of the app, and have done a hard reset on my phone, but this has not fixed the problem. We have the Gizmo watch to stay in touch, so not being able to receive texts from my son is a huge issue. I appreciate you looking into this or offering suggestions on how I can fix this on my end.

Not Pairing to 3.2 version. My daughters first watch Gizmo Pal would turn off automatically so upgraded to Gizmo Watch. Which I was worried about the screen so bought an expensive liquid screen protector which didn’t work at all cause while my daughter was taking off the watch it fell and screen broke. So I have insurance on the watch and no problems they sent me a new watch. New watch came in got activated and and wouldn’t pair to gizmo hub. So they sent me another brand new watch. same thing. I’m on my third watch now now and still won’t pair. I finally got someone in Verizon that knows what they doing and said it’s not the watch it’s the app. Not happy as it’s the busiest time of the year for me and my family and my daughter have been without her watch since May 1st. I can’t call her after school to let her know what’s happening or anything. Not happy at this time as I’m paying for a service and My daughter is without her Gizmo Watch. I will change my Review once this gets fixed because before this issue it was working great. Need to fix this ASAP

When it works it’s great. We had to have it replaced originally because she stopped being able to hear callers. It got really soft. The replacement is doing fine. I’m wondering if maybe it’s doing the reverse now where people can’t hear her as well but time will tell. I really like being able to see where she’s at, if she made it to school, she’s on her way home…. I also like being able to reach her whenever I need to. It will randomly turn on school mode or turn it off. Not sure what’s going on there? For the most part, it’s been a great product. Oh, I was also disappointed when we first got it that it can’t make emergency calls to 911. The emergency call it’s just when she holds down the button and it will call me. I do think kids should be able to have access to 911. Not all of them are gonna play around with it. I know plenty of kids that have Apple watches.

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Prefer previous version. The previous version is simpler, more user friendly. This version has a dashboard automatically opens to update location and battery life. I don’t need to track location every time I open the app. It is a waste of time and battery.

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Features don’t work and there’s no solution. Pairing took hours, but that finally worked. Other issues were fixed with factory resets, frustrating, but it worked. However, the gizmo buddy feature does NOT work. You cannot add another gizmo as a contact, the save button is grayed out. My kids were really excited to be able to call and message each other. After hours and hours of work with Verizon, there is no solution other than to hope an app upgrade fixes it. It’s disappointing when the brand new watches can’t even do what’s advertised.

High hopes. I had really high hopes for this watch and app. Long story short, the watch would never pair. I went to Verizon and they want through all the same steps to pair the watch to my iPhone. They went and got another watch, thinking the first watch was defective. The second watch was also unable to pair. We ended up getting a refund. If the pairing had worked, I would have been so happy. This watch had exactly what we needed. My son is on the autism spectrum and I was particularly interested in GPS tracking and the watches ability to answer itself after 10 seconds. Verizon told me the issue was with the app. If the bugs can ever get worked out, I would love this option for my son.

Broken app and screen. We used to love this watch. My daughter used it daily from the age of 5-6. However, recently, the app keeps saying it needs to be updated. When I visit the App Store though, it says it has already been updated. A vicious circle with no end. Now, it’s useless and we will be removing it from the plan soon unless the update magically works. Also, the watch face ended up cracking one day while she was at camp over the summer. It still works, but she’s embarrassed to wear it. I brought the GizmoWatch to 2 separate Verizon stores to get it fixed, but they don’t fix that part and suggested I just “buy a new one.” Um, okay let me spend ANOTHER $180 so that one can break too. Lame.

I don't know what to title this.... So I don't have a gizmo but my best friend does and I wanna be able to text her on my phone to her gizmo. I was setting up the app and it said to put in MY gizmo's number. I don't have a gizmo so I put in my phone's number. It said that they couldn't find that gizmo's number. I tried putting in my friend's number just to see if I messed up but it came up with "The number is already being used from another child." What do I do??? Never mind I found out what do. Wow I'm dumb! 😂 Never mind again I ran into the problem! AGAIN!! There is no way for me to text or call or do anything without putting in a gizmo number. I try her number I try my number but it doesn't work!!!

GPS is crap. So I complained to the company that the Gizmo doesn’t show me where my kids are. Last night I had kids in different soccer venues. Both had the Gizmos on and operational. According to the hub, 1 kid never left home yet the Gizmo was updating steps, battery, but not location. On the other, my child has spent the last 24+ hours at a place we drove past. The company says that now the location is only updated once every 24 hours. How is that helpful? I hit the proper icon to get their location taken manually and it still can’t find my family. Don’t waste your $$$ on a gadget that doesn’t work and support that is nothing more than pre written responses that do both to address the issues.

Gizmo watch. I bought the watch for my granddaughter who just turned 10. Didn’t feel she quite need a phone just yet probably one more year when she goes to middle school. Really like it so far and so does my granddaughter. It’s nice to be able to track her when she’s outside playing reset the timer for her to come home in a half an hour and I can also see where she is on the GPS. I really like the satellite portion of it

GPS Optional?. I would love to see an option to turn the GPS on/off for “caregiver”. I absolutely want it on when the grandparents are babysitting or taking the kids somewhere, however I want to switch it off when they are not! As an adult, I don’t need my parents seeing our every move through the kids watches when we are not together. The kids enjoy texting feature with their grandparents. It would also be awkward to turn them into “Buddies” now since grandparents already put GizmoHub app on their phones and are used to texting the kids. This technology is going to cause family drama - please update with a feature to turn GPS on/off for caregivers.

Location component is AWFUL. The location abilities on the app are awful. It can’t hone in on much smaller than a few city blocks, sometimes much worse. So you might know of your kid is somewhere in a certain neighborhood, could look like 15 houses away from where you thought they were, or across a big road, or somewhere completely different. For example, right now my kids at school, but it says she’s at the neighbor’s house six blocks in the opposite direction. Therefore I’ll never get a notification when she gets to school. They should not advertise this for location at all, because the app can’t locate anything well enough.

Not the best app or device. It is apparent that the developers were not moms. I purchased this several days ago on order to have the GPS and phone for my 2nd grader and have been very disappointed. 1. The child can not send manual free-text. Only canned messages and responses. OR they can record a message by talking into the watch. Seems pretty ridiculous if there is an active shooter and they need to remain quiet while hiding. Yes - that is where we are these days. 2. I’ve been testing the app to see if I can get a live feed (or ANY feed for that matter) on GPS. Nope. It will update…maybe. - only after several attempts of at least 6 minutes each of waiting for the locator to stop spinning. Enough time for someone to snatch your kid and exit to the freeway. Yes - that is where we are these days. 3. If you are on the map and decide to go to the “to-do” section, it will not allow you to go back to the dashboard AT ALL. You have to wait for the app to time out - sometimes after 15 min. We don’t know if we’ll continue yet. We’ll try it for another couple of months.

Started glitching. Update: fixed.. Update: logging out and back in fixed the issue. My only other problem is when this first happened I tried to give feedback through the app but it said I didn’t have an email address added. I cannot find where to add one. I still love this for the ability to see where my son is and call him but recently it started sending me a notification that he sent me a text message but when I go to look there is no message there.

Lack of Privacy - SCAM to steal information. I purchased 2 of these devices for my children at that time the device did NOT need access to ALL of my contacts and I don’t understand why it does now. 3 months after the release of the watches the app update REQUIRES access to my contacts. MY contacts are mine and have nothing to do with this device or MY CHILDREN!! Why does Gizmo need the number of my plumber?? I can no longer use the app to text or track my children because I refuse to give all my contacts Names, addresses, emails, and birthdays to GIZMO. Not to mention the app take ‘other’ information but refuses to say what. This is a scam to gain private information using children as bait. Reporting to the BBB. At $250 per watch I should be able to use with out giving up all my data.

Great for those with autism. We got this watch for my teen living with autism. The calling feature has worked great. It gives peace of mind being able to contact him without worrying about a phone being left someplace and auto connect is great. The texting is not very user friendly. I love the GPS tracking feature and is an absolute necessity for us however the location response time is very slow, sometimes up to 5 minutes. There are phone gps trackers out there that are much better than this and gizmo needs to improve this feature.

Don’t get the Gizmo 2. The battery doesn’t last. The watch is extremely difficult to charge. Bought three of these and we have to charge them for our three boys 7, 10 and 11. Even when we do it it doesn’t always work. The batteries will drain half way through the day. Even when at school on quiet mode. We’ve replaced one which just stopped charging and now going to have to reach out because it’s not counting one of their steps. They are very motivated to get 10,000 and are frustrated when it doesn’t. We got these because cousins had the first gizmo. Wish we could’ve got the first version because we’ve had nothing but bad luck with the gizmo 2.

Marginal Tracking. Time to upload location data is long, like takes minutes to decide where child is at, and refreshes maybe every 30 seconds. The delay makes it only marginally useful. Notifications won’t turn off the main page even after you’ve looked at them which drives me crazy especially considering how not useful the notifications are. Calling is OK. Child texting you doesn’t send you a special notification so you miss messages unless you keep looking for them, because the notification system trains you to ignore notifications. The only thing I find it useful for is calling my daughter.

Love the location tracking. Living on a big farm, it’s nice to know where my kid is at. I have one suggestion: the location alert is a circle zone, and my farm is a rectangle. It would be nice to draw the boundary on my property line. Because I’m in the country, I only had a white screen to guess the area. But other than this, I love being able to call and say it’s time to come in, or for getting a call. I am very happy and feel much more secure knowing they are a call away.

Text Messages Work as Expected. Up until December 14, 2023 text messaging and the keyboard in the watch was really lacking. The latest software upgrade makes me give the watch and the applications a five star rating. Battery life in the watch isn’t the greatest but you have to understand battery technology, and the size of a watch are limitations. Kudos to the Verizon teams for making such a really cool thing for a 10-year-old who is not ready for a smart phone.

Frustrating. The app is incredibly frustrating. It doesn’t update, it will notify you that your child has sent you a message but won’t show you the message until the next day, GPS takes FOREVER and has such a wide range it’s pretty close to useless, one of my kids watches notifies me almost daily during the school day that he is not at school but then two minutes later tells me he is still at school (that’s pretty troubling for any parent, thinking your child has somehow left school). I had a lot of hope for these watches but the only thing I have actually liked is that my kids can call me if needed and I can reach them too when they’re out with their friends.

Here’s the TRUTH. The watch itself is cool for the child. I like that you can control who’s allowed to contact them and vise versa as well as how much contact is allowed. Here’s the BIG issue I have, the location tracker isn’t accurate at all. At times it says my kid is a block or two away from her actual location which completely defeats the purpose if I actually needed to track her for any reason god forbid. Please update the tracking software, if that gets fixed I have no issue changing to a solid 5-star review. However until that’s done, this is nothing short of a beginner smart phone.

Great when it works - could use new contact feature. The gizmo is awesome when it works! Sometimes my kids get stuck in school mode. I turn it off in the app and the watch just keeps going back to it. Also it would be great to have an option for a contact to be able to call and text but not see the location of the watch. I don’t want our entire extended family able to see where my kids are all the time. But they would like to be able to both call and text. Right now they can only call.

Works as expected. We just got 2 watches for our kids and found that you must use this app to configure them. I was a little worried at the low rating but it works fine and we haven’t had any problems with it. Has lots of options and has been very stable. You can even add your own photos to the contacts and they’ll show up on the watch; nice touch. Be sure to hit the “Save” button when you change a setting/contact info or it will not stick.

Great App. I’m a fan of this app. It allows me the ability to keep track of my kids easily. Some of the menu functionality on the app is clunky to work around, but this has been a huge improvement from the last version. The GPS tracking does take a minute to track the Gizmo and it doesn’t give pin point accuracy, but I’m sure that’s due to old technology hard at work with our “latest and greatest” expectations. There’s room for improvement to make this app better, but I think it’s great!!

Time zone discrepancies. I recently discovered a bug in the gizmo app when a guardian is in a different time zone. The app uses the local phone time to determine if the watch is in school mode. Therefore, I am unable to call my son if my local time is between 7-2pm, even if the local time of the watch is outside of those times. My son can call me and I can text him, but if I try to call him, the app displays a warning that it is in school mode and I cannot call. Please fix! Thank you!

Found Pocketbook. My wife recently went on vacation in lake George, N.Y. and had her car broken into and had her pocketbook stolen out the car. While trying to remember all that was inside the pocketbook to report to the police, we remembered that the Gizmo Hub was inside the stolen property. After activating the Gizmo and getting the exact address and pinpointing the location at that address my wife’s pocketbook and 4 other stolen pocketbooks we recovered and returned to the rightful owners. I highly recommend the Gizmo hub and it’s precise GPS tracking, if needed to track down our children.

Great watch. This watch has been great as a communication device pre phone and keep the unknown from calling/texting. My son used his for a few years and I would agree with other users that other than a few things it is pretty near perfect even for a 6-7yr old just due to size I probably would not have a younger child wear one. My son was concerned that in the event of an emergency he could not call 911 which is ultimately why I switched him to a phone but we kept the watch going as a back up for a while until he got used to keeping his phone charged and carrying it around instead of it being on his wrist.

This watch met my expectations. I have an 8 year old son that just started riding his bicycle to school. I am able to track him accurately as he is riding his 2 miles each way to and from school. He also can contact me when something out of the ordinary arises; for instance, he used the phone to call me when he had a flat on his bicycle which I quickly was able to locate and assist him. It is a piece of mind for me. I just wish to have a longer lasting battery to avoid charging the watch often.

Who do I call for help?!. My app is showing I have a notification? But when I look in the app I can’t find anything I’ve missed. The app also doesn’t play an alert sound when I get a new notification or text when the app is open which I don’t like. How do I fix this stuff? I have no idea. There doesn’t seem to be any way to reach support. Edit: I do think there should be as better way to reach support but via email I have received responses and fixes to my questions. Overall, the gizmo has been a good product. We are glad we got one.

Dark Mode. This watch app is great! The only recommendations I would have for a change would be a dark mode and a home screen that shows the kid’s names with the notifications for calls and texts all in one place. Sometimes I forget to switch screens between each of the children and I miss messages that they send to me. Otherwise, this app is wonderful. We are a blended family and it allows the kids to reach out to their other parent who is not in the home anymore whenever they want to. It’s really great for the kids and the absent parent.

Works well so far. The Gizmo2 was a Christmas gift. I did have to spend quite a bit of time on the phone trying to get it to pair with the app. It’s possible that was due to the age of my phone. REQUEST - could an intermediate level of permissions be established between Calling Contact and Caregiver, please? A level that can make and receive calls AND can send and receive texts would be just right for kiddo’s older cousins with phones. A level like Gizmo Buddy but for a contact using a smartphone rather than a Gizmo. They don’t need to be able to locate or enable auto answer on the Gizmo! Thank you for considering.

Stopping an unwanted connection. I am a caregiver and not the controller of the watches. After one of the watches failed and was replaced it needed to be reconnected to my app. Instead of waiting for the invitation I jumped to adding a device. Being in a different town that could not work and was not the proper method. But once started I could not find a way to cancel or exit. After several exchanges with Daniel at Verizon gizmo tech support we did solve the issue. A problem a bit unusual but he worked me through the solution patiently.

App not compatible with apple watch/ sensitive screen. I wish I could use the gizmo app on my apple watch so I could easily see where my child is at instead I have to dig out my phone to do so when I am actually pretty busy to do that between tasks at work. Also the screen is so sensitive that my child has gotten their watch taken away by their teacher at school several times for accidentally calling me. I wish there could be a passcode my child could use to unlock their gizmo when needed. Even if its just a 2 digit passcode. Update- thank you for responding back :)

Notifications stopped. Update: I received a response from the developer. His recommendation to logout on both devices and login worked. I appreciated the responsiveness. There should be a support article about this. Previous: I am a grandmother listed on three grand children’s accounts. Notifications have stopped in the gizmo app. Both on my iPhone and my iPad. My iphone and iPad settings allow all notifications in the preferences but there’s no sound, there’s no badge. This is an issue in an emergency. I can’t find support on this issue. I am running IOS 15.1

Verizon can’t help. My husband isn’t able to log into the app any longer bc his email/Apple ID changed due to a job change. We have spent hours between the actual store, online chats and phone calls - everyone sends us to a different department. The last, tech support, said we needed to contact the web developers through the App Store. You click on that for information and it sends you right back to Verizon. Someone should be able to reset his account, but instead no one knows what to do. The last person we dealt with was actually quite rude and short. Honestly, the watch functionality isn’t great either. But we don’t want our son to have a phone yet. Maybe a web developer will see this review?

We overall enjoy it!!. We bought two watches for our boys 2 years ago and we’ve enjoyed it. Both of our boys are high-functioning autistic, and this watch provides peace of mind when they take school field trips or staying with out of town relatives w/o the hassle of worrying about social media issues. The best thing is the ability to speak to them and any given moment. The one feature I wish would be faster is the GPS tracker. It takes approximately 2min or longer to locate. That may not seem a long time, but it feels like an eternity when waiting for the location to pop up.

Good when it does work. Ok when it works. I had bought this so my 8 year old daughter could reach us in an event of emergency and for after school sports and for us to make sure she is where she needs to be after school. However often times location is off. We’ve been in a panic because we had received notification that my 8 yr old daughter has left her designated location. Meaning she wasn’t at her after school activity and instead showed she was somewhere across town. We were relieved when we called and she assured us that she was in fact at school. This is not cool! This issue needs to be fixed!

Great So Far. Gizmo watch and GizmoHub great so far! Only thing we would like changed right now is the notification sound on the GizmoHub app. Wish we could make the notification sound change able so it stood out more! Also quiet mode doesn’t seem to work well for night time until morning. Like 9pm to 7am. Has to be within the same day not two different days to make it work. Please keep in mind on next update!! Other than that great app!

GET ONE NOW. Absolutely love the watch and app. Gives us such a piece of mind seeing where our children are and being able to get in contact with them. Love the feature of auto answer too. It’s a great device for in between time, meaning my kiddos are too young for a cell phone at school (3rd and 2nd grade) if they go to a sleep over they can call us or send us little messages too. They also like competing against each other with the movement exercises as well.

I use to love gizmo but I need help ASAP. I need help! I use to love gizmo but now I have a watch that is doing my 9 year autistic son no good because it won’t work right. I have talked to many people from Verizon to fix the problem and had a total of 4 watches (1 original 3 replacements) in less then four months. The watch can make and receive phone calls from the only number on there. But I can’t get it to communicate properly with the app so I can’t track it, I can’t text it, can’t add more contacts, can’t put it in school mode if I do get it in school mode I then can’t get it out. Please help!!! I was told this is how I have to contact you to get help and I need this watch to work so I can keep my wandering autistic 9 year old safe!!!!!1

Some new things that could be added. Gizmo is a great thing! I love everything about it. However, there are a few things I that I wish would change. - To-do list. I like the to-do list idea, but I don’t like how you have a time limit to do it. Could there be an option where you don’t have to have the goal duration, and the kids can just check it off? To me, that would be better. - The messaging aspect. I wish that if the contact is a “buddy,” they could still message. I also wish that when the kid is writing back, they could type, or have more options of things to write back. - For the contacts, I wish that the child could call the other people something else besides “Mommy,” or “Daddy.” My child calls me momma. I wish that I had a way of changing it to a different name. It is not that important, but I think it would be nice. I hope you take these things into account. If these things were changed, I would rate it to a 5 star. Thank you for reading this.

Need gender neutral relationship options. So far app/watch is great. Love the level of control that guardians can set re: contacts. There needs to be gender neutral options for relationship setup, like parent, grandparent, etc. Also would like to able to turn on step counter without setting a goal. Kid is interested in tracking steps, but now feels the need to meet an arbitrary goal. Also seems like the suggested “reward” for meeting the fitness goal is problematic, as the example is “get ice cream” and promoting diet culture/unhealthy correlation with food/fitness as rewards.

Gizmo watch review. The app is fabulous! However the watch its self is very disappointing. The band itself is below par. It easily comes apart. Our grandson’s fell off and the crystal was crushed. This happened in less than 24 hours after he received the watch. He was carrying a tub and the band got caught and it came apart. If these are for young children, a different band needs to be researched. We could find no one to replace the crystal. The watch still works. We’re hoping you’ll stand behind your product.

So far...sorta good. Got this for my daughter for Christmas. We selected this watch primarily for the calling feature because she is still to young for a phone. We have a large property and want her to be able to reach us when we are not in the house. One glitch we’ve noticed is she can not hang up a call once she’s made it. Super annoying. If the person doesn’t answer or declines her call the line goes to voicemail and she can’t hang up or get out of the call. The line stays open for a long time. Why the heck would you have a calling feature without the ability to hang up? Would love some help on this.

Update request loop. I can’t use the app because it tells me I need to update the app, but the app is up to date. No way for me to get past this issue because there is nothing to update and that notification won’t go away. I have literally been stuck in this loop and tried to press the update button 5 times, the app is the issue, not the App Store. When I have been able to use the app, it has been very poor aside from this. I would not recommend buying a Gizmo because the app makes it unusable. Apparently the developer thinks it’s okay that I have to delete and reinstall the app to fix this issue. I shouldn’t have to delete and reinstall and re-enter all my information to check the message from my child! I have never had to do this with any other app. Really embarrassing glitch.

Awesome!. My ex wife was making phone call with the children beyond frustrating. Purchased a gizmo after reading reviews about cell phones for younger children. My oldest is 9, and she loves it too. Easy for her to text, call, and loves the sounds and colors. I love the ability to make calls to her and her sister whenever I want, and can send important messages about transportation, school reminders and even can tell if she is where she is supposed to be. Great purchase, affordable, and every parent should have one for their child period!

Awful!!!!!. Watch is junk. Band broke within a week, and then screen cracked because it fell off my child’s arm. There is no one who repairs gizmo screens, not even Verizon, and when I went to buy a new one, they charged me an upgrade fee!!!! The app is glitchy. If the WiFi is spotty the app won’t work. I can not communicate with with my child during parts the school day or in parts of my yard. Several calls and texts show up hours later of at all. It shows a text on my end but my child doesn’t see it in the watch or vice versa. It often doesn’t recognize my account when I try to login, requiring me to set it up again. Huge waste of money. I am not sure why I am paying 5 dollars a month when it’s not using my cellular. Find other gps watch!

Peace of mind!. My daughter had a busy summer of camps and travel. This app allowed us to keep tabs on her and coordinate pick up and what not. She flew solo from Texas to Oregon and this watch gave us great peace of mind. She was able to text when she was on the plane, she new she could call if our friend was not on the other end to pick her up. (Of course she was!) Everybody has benefited from the phone and the app. I have had no problems with glitches or updates. My only wish was messages popped up in the iPhone text app but I understand why they don’t.

Exceeded my expectations. Verizon Gizmo watch 3 and Gizmo hub app exceeded my expectations. I like how the app is arranged. There could be minor adjustments so it can be more intuitive. Some options are buried and difficult to find. But I am happy overall after couple of days of use. The most important feature is map which is very well displayed. I like that the app automatically gets the current location as soon as app is launched.

Great for communication. I have three kids 11, 8 and 6. This is such a great tool. I love being able to communicate with them and they like being able to voice text each other and a few friends. If you are debating between this and a phone...this is definitely the way to go. Just the right amount of access to technology....after all Bill Gates kids didn’t have cell phones until the were in high school ;-) Enjoy!

Way better. We’ve used Gizmo for years now. At first it was only because it was the only kind of service like it available in our area. We hated it, the service and devices were awful. It took forever to even locate your kid. They’ve done a million times better on their service and their devices are great now. A few years ago I wouldn’t have recommended this to anyone. But now I highly recommend. Good job Gizmo

Watch is fine, app is glitchy. This app has some mega issues. It uses Face ID to unlock maybe 1 in 5 times, when I turn off school mode it still says school mode is active and won’t let me make a call to my child but does let him make them to me. I also wish more features of the app were better explained, or that there were videos anywhere online answering questions about how to use various features. We’ve had the watch for about a week, so far I’m really not impressed for the price.

Unreliable. This app is horrible - I can see I have 11 notifications but I can’t open the app anymore - it spins on the logo screen indefinitely. We’ve had the watch for 3 yrs now and rarely use it - the watch itself seems to be working. I even tried reinstalling the app and still no start up. The watch does NOT have wifi and our cell coverage is spotty at home so my daughter can only use it outside our neighborhood. It logs out and I’ve had to redo the full setup multiple times which is annoying because she loses all the connected contacts. I get no notifications for some of the ‘features’. It’s been a waste of money.