AthenaText App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Easy to use. Very easy to use and keep locked. It’s use friendly all the way

Makes Dr life easier. Well done, super convenient to be able to do so much on the go through the Athena apps.

App needs work. The concept of this app is great but it needs work. Every time I make a comment about it, I’m told to remove the app and redownload it. No other app do I have to do that with. It works for a while and then the notifications stop coming, it won’t show new employees, and it will sometimes give you a notification but won’t load the new message. I have to close out several times to get it to register.

A workplace MUST have!. AthenaText is great if you take the time to get a grasp of it. No issues. App is very fluid and works very well! We all know the training it took to learn how to use Athena and this app is nothing like that. Very easy to learn how to use. Take your time, and see all of what you can do with this thing!

Working on the go. The Athena app is great for us when we are on the go and still be able to connect with the office and our patients.

Great way to communicate. Great tool to use encrypted text to communicate with consultants.

AthenaText. Very good app for use in and out of office Really helps communication with staff

Doesn’t work. The app is almost entirely unusable because once you tap on one of the fields the rest of the controls like the word “send” disappear below the screen and you can’t scroll down to it.

Update issue. Ever since the new version updated- I (and many physicians that use this app) can not sign back into or reload new messages in Athena text. This app is a very useful tool for my company, but the continuous issues to reload or open, causes communication breakdown. Please look into what the issue may be with the new update. My colleagues and I find this app a great addition to the practice workflow when it is functioning correctly.

Please fix!!. This app crashes constantly. My staff are missing important messages! I Miss important messages! I am almost tempted to go back to using OhMD. Never had issues with their app and it’s free too. Please get this fixed as I do like that it’s streamlined with Athena health.

Yay!. Finally an EMR that understands how important it is to text. Now I can text a colleague and send HIPAA protected information, improving and expediting patient care. For years, I have been finding secure work around using other apps. Thank you Athena.

Excellent. Excellent app , able to connect to staff and also interconnect with different athena providers for coordinating care

Great app!!. I like the fact that even when I’m away from work I can still receive messages sent to my phone.

Update Issue. I read the other physician review and completely agree. It is an awesome app and efficient communication tool when working properly. I can still be on the go and handle many different office issues and answer questions about patient care. When it is not working it creates huge challenges to work flow. It has been having connection issues ever since the last update or the last update with the iPhone. They both occurred around the same time. Prior to that it kept crashing and the Face ID was not working properly. I’d much rather it be working, the Face ID is not as important but a nice perk. When it is not working at all though, it affects work flow, patient satisfaction and overall business. I look forward to a fix quickly. It will be greatly appreciated. When the program is working well it is a 5 except that the refresh feature for new messages has always been delayed and many times I would have to log out/close the program and go back in for new messages to appear even though it alerted me to a new message. Please get a fix quickly!

Invaluable. Ease of interacting with office staff invaluable. Ability to address patient care within HIIPPA protection while on the “go” is key.

Poor support. Garbage, buggy app. I’m a physician and I’ve tried giving them helpful feedback on bugs numerous times. Each update seems to make it worse and break basic functionality. The responses were lame, and they often just closed out my tickets without resolving the app problems.

Love it. I pibe being able to have access to my chat anywhere I go!

Finally working. After about 3 to 4 weeks of it not working well I deleted the app and reinstalled it a few times, it worked.I like that it is a good way to keep in touch with my coworkers while I’m not in the office and I can get to the messages pretty quickly

App Not Working. I have been unable to use this app for the last 2-3 weeks. It used to work beautifully, but now it is not functional. I have deleted the app several times and re-installed it. I can login, but then I get an error message stating AthenaText is not working at this time. Try again later. Meanwhile, I’m missing important messages from my office.

Pretty good app. Good app. Pretty easy to use. Would benefit from option to dictate notes in app, since Apple Siri dictation isn’t HIPAA compliant. A number of ways easier to use than web based input

Still at work in progress, but doing much better. I think it’s very functional and works quite well. My one issue is getting alerts. I have to receive a message from my staff telling me to check my app as it does not pop up notifications for me to let me know that I have a message.

Great in concept, but glitchy. Invaluable for communicating with my staff when I’m out of the office. Unfortunately every time I leave the app and need to read a message I have to log back in. Also will take a while to show me a new message. I’ll get a notification but when I log in no message appears and I have to force close the app and re open to read the message.

Does what it’s supposed to do!. Does what it’s supposed to do. Easy messaging amongst staff without having to open a patient case. A must have for Athena users

Very helpful. I like the freedom to know IF I get Athena text when I am out of the office I will be notified through this app. Now I know I won’t be missing something important.

Never able to log in. For the past 3 weeks I have been having trouble logging in. It started with it not being able to synchronize so I deleted the app, and re-downloaded the app. Ever since then I have not been able to log back in. At first it was not a big deal, I was at work and could take care of them. But this week I’m off on vacation and now I can delete them from day to day, so when I get back I will have to delete each one individually and there are going to be about 1000 of them. There is also no mass delete on the website for the text! Please fix! My company have been a major user for Athena for over 15 years!

I like it. You can’t preview the text from a locked phone screen. But you can see that messages are coming in.

love the convenience but it NEEDS ONE BIG FIX. please make it available to mass-delete threads of messages. other than that i love using this app

Love it. The only way to work on the go. Makes life efficient

5 star. Love this product

Athenatext. Smh Athenatext continues to go in and out whether in office or if you’re trying to use the app. Attempting to use the app I keep getting an update message when the app has already updated. Please fix this is annoying.

OBGYN. The reason for me to rate this at 3 is because neither can I dictate nor can I enter info through texting in my encounters - hence I cannot sign off on charts on my phone

Awesome. Fantastic and absolutely essential to have a secure method of communicating with my staff all day long especially since we work in different locations.

AthenaText. Outstanding feature of athenanet! It allows in office communication separate from patient records. Using the app allows use on the go! I love it!! Easy documentation real-time.

Important but doesn’t work easily. Just isn’t easy to find people you need Seems to misfire oe not work too much Is a wonderful idea and important just needs to be fixed

athenaText. Very convenient and able to provide timely responses to patients

Love Love Athena Text. We do great communication with Athena Text. This is the one of the BEST feature in AthenaNET. I read some of the reviews and I can understand the frustration of some people when this app malfunction. However, it works for most of the time. And, I cannot imagine communicating with my staff any other way. It is highly efficient. We manage 3 urgent care and primary care. There is so much we do using AthenaText that I cannot write all about. But, we are crippled when is not working. Like any app it needs work but for me when I compare to other app and EMR this app deserves a 5-star. Does it need more work? Absolutely it does. But it is an improving technology.

App is working. App is now working with face id. It no longer crashes and is a great app to have

Works as expected. We use this app a lot in our practice. Not only do we use it to communicate one-to-one, but we also use it for practice-wide communications.

AthenaText is Great. Athena text saves time , resolves communication problems, and very easy for the whole office to use for communication

Terry, RN. Having Athena txt mobile app is great. Can be anywhere and am still able to triage pt, have pt scheduled by my staff- schedule F2F or T/h. Love the flexibility!

Great app for communicating!. I love being able to communicate with my coworkers, even when I’m not in the building!

Works well!. A great way to quickly reach out to staff…gives notifications on the Apple Watch so you never miss an important message. Love it and use it constantly!

It was awesome. Loved this app until my pin expired and for some reason I can’t reset it. I probably forgot my password but it is not giving me the option to change it. I love this app but I’m giving it a four.

Athena Text. Athena text is great and deserves a 5 Star, but the issue is the APP doesn’t consistently work on various devices. On my biz cell, only this APP works for texting, but have to use the other Athena One App for schedules. On my iPhone 11, only Athena One App works for schedules & texting but not consistently as it has to be refreshed multiple times for messages to load.

Best App for Work. This app helps so much with staying connected with work when I am not in the office.

Versatile. I can’t believe it allows me to do so much on my phone . Easy, practical and very effective. All the beauty of Athena in the palm of your hand! The updates improve flow in ways I didn’t think possible!

App shuts down immediately after opening. The Athena app is completely worthless. I shuts down immediately after I open it. I’ve deleted and reinstalled many times. Using iphone10 with latest version of iOS 13.

Nightmare. The app constantly asks me how I like the app. Every single time, I select it needs improvement. Then it asks me if I'd like to share feedback, which I say yes. Then it tells me that an error occurred and that I’m unable to submit a Feedback response. So if you’re looking to fix anything, try fixing the feedback option so that users can give you accurate feedback about how much this app constantly causes problems. I can assure you once I am able to, I can give you a laundry list of features that you are lacking, and bugs that you need to address. Until then, take the one star. It doesn’t look good when it asks you to provide help detailing problems, and then provides a problem you can’t even detail. Update. Now it says I need the updated version, which I already have. Useless

Keeps saying I need an update but doesn’t update. When I log in says I have to update but it just takes me to the App Store and does not provide an option to update. I even tried deleting and reinstalling the app

Update- can’t log in. Ever since the iPhone update my colleagues and I are unable to log into or use AthenaText from our phones. This is very burdensome to our practice that uses Athena and we hope this problem will be resolved swiftly.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Great part my Athena experience. Great

Cannot use. Prior to the update, I had no issues with the app. Now I cannot log in or anything.

Great work athena, breaking the app when more docs do telemedicine. This was the perfect time to break this app. It is useless now.

Unable to log in. Since the update I am not able to log into athenaText. Please help.

Great but I can’t get in. Agree with the previous review, I can’t get in despite deleting and downloading it new. Please make it work!

App crashes. Please fix the app crashing. Since the update I try to login and it crashes. I have to uninstall the app the. Reinstall to use. Once I use it once it crashes and I have to start the uninstall process again. PLEASE FIX THIS!!!

Scary bad. Tried to verify "my" identity by asking stuff about relatives as if should have been about me. I hope they are better at protecting patients' privacy.

Outdated. Come on Athena! Every major medical reference app including UpToDate, Sanford Guide, and Epic’s Haiku was up and ready for OS12, but you can’t handle it? This on top of a glitchy EHR.... step it up! We all use iPhones out here.

Please fix. Update causes app to crash

Cannot Log In. Ever since update I cannot log in

Dangerous game. Due to continues issues last year with app not notifying is risking delaying provider notification when staff tries to reach provider. Have told Athena support almost monthly, yet no fix

Update made the app unusable. The app crashes or I can’t log in. Please undo the upgrades so that we can use this app.

Crashes a lot.. Can’t really depend on app as it is incompatible w iOS13

Please update!!!. Not sure why it is unsupported in iOS 12 or why there are no comments but don’t bother downloading it

Easy to use. This app is so easy to use

APN review. Excellent tool for staff communication!

Athena text. Athena text app is very dependable

Where is the watch app?. Am I missing something?

AthenaText. Perfect app!

Terrible!. I absolutely agree with the other reviewers about them bombarding our emails with "AthenaText" crap, join now! Well after two weeks of error messages when trying to setup the app, I've decided to delete it for good. Athena has been nothing awful including the changes they made to Epocrates. Avoid it!

Crashes almost every time. Subject says it all. Have had to reinstall it multiple times - essentially useless with current glitches.

Best idea ever!. Being a long time Epocrates user, I did not hesitate to download this app. I found this to be a very effective way to communicate with your team in a HIPAA-compliant safe environment. So long unsafe SMS, welcome athenaText!

Update fail. I can’t send or receive messages since the new update. I’ve removed and reinstalled.

Crashy, very crashy, please fix. You guys need to update your apps and make it stabler, we rely on this to keep in contact within the clinic on the go. You are still referring to security as Touch ID on my iPhone XS that uses Face ID? Are you serious? Get your act together, please.

Please fix.. Constantly crashes, logs me out.

Great app!. Great app. Very helpful and easy to use.

Crash and burn. Crashes constantly. Completely unusable. Zero stars.

Docjoseandres. We have just started using AthenaText. The premise sounds awesome but for some reason the app does not notify the user when we have a message.. So unless I continuously check this app - I won’t know I have messages Is there a setting we have missed that will allow a notification? Thanks

Can't live without it. Agggghhhhhhhh, so useful!

decent. easy to login and use

Good in theory. Terrible in practice. No functionality and constantly crashes. No customer service for the amount of money you spend when you have Athena as your platform.

Medical assistant. Great

Worst healthcare app. Please develop a mute

Does not work on Apple iOS 13. Update did not fix anything

A decade behind. This app feels like a dinosaur. It’s clunky. Does not pair well with your contacts. Will find a contact but then makes you manually email them. Poor interface and sloppy execution of a simple idea

Useless. It crashes constantly, hard to access to , always have to put in a password!

Does the job and Hippa compliant.. That’s it.

Not impressed. There is a lot of lag and sometimes an alert will be received and you hav ego close the app and restart it to see the message. There are may issues that need to be resolved

Office Manager. Very reliable app. Works great 👍🏼👍🏼

amazing. great way to communicate to co workers!!!!

Stuck on “syncing”. This app was working perfectly for me but now it’s just always stuck on “syncing..” what can I do to fix this????

Updating app. Trying to up date app but don’t see anywhere to update.

Great Idea + Poor execution = 0 stars. Well, im downloading it AGAIN for the 3rd time. Works great for about a day and then it crashes. Repeatedly. Nothing more frustrating than having what should be a great app that would make my daily life so much easier just....not work. Sad really. CoTap works guys, just go download CoTap, it's HIPPA friendly....wonder if we could get them to interface with Athena...

Cannotusemyownnpi. I have to call them during their business hours to straighten out that someone else took my npi ? No thanks. If they want people to use this app make it more convenient to resolve your glitches.

Awful app!. This app is horrible. The internet connectivity is poor (even using a high speed data network). The "busy status" function does not work. Rather than improving communication this app has made communication in my practice worse. In addition having to sign in every time I want to read a message is an unnecessary hinderance.

Not refreshing. App is not refreshing. I’m getting alerts, but in the app. No messages.

Walia A. Excellent

Not working. This app is no longer working with IOS 13. Please update app for the new IOS

Crashes and no Face ID support. Keeps on crashing. Text don’t go through and not receiving at times. No Face ID support. Please fix

Connectivity. Unusable at the moment. Haven't been able to connect in weeks, possibly since last update. As an IT admin it's great when it works.