InBody App Reviews

Disappointed. I was so excited to be able to bring with me my results and be able to track everything on a daily basis. I’ve been an inbody user for many years, I bought the inbody band 2 which is working perfectly, but this app is just a waste of space in my phone, it only linked once with the Band and after that it just doesn’t, it doesn’t take de data from the band, even that my Bluetooth shows me the band is connected to the phone, It won’t connect to the app. Very disappointed.

Unreliable and Unresponsive. Don’t waste your money.. I’ve been using the InBody app for months to track my body composition, but recently, I was suddenly logged out without any reason. When I tried to log back in, the app kept saying my password was wrong. I attempted to reset my password multiple times, but the app wouldn’t allow it. I reached out to their support team through multiple help emails, but I received no response at all. This lack of customer support is incredibly frustrating, especially since the InBody scan relies entirely on the app to function. Without access to the app, the InBody device is essentially useless. Overall, this app has been a huge disappointment. If you’re considering investing in InBody, I would advise against it. Don’t waste your money on a product with such poor app support and unreliable functionality.

No syncing to Apple Health. I wish the app would let you enter all the other data you get on the print outs so it can all be stored in one place. I’m currently retaining all this in an excel spreadsheet so I don't lose it. Besides the app only retaining high level data (weight, BFP, BMI, etc.), it’s okay. The biggest problem and common I’m seeing with other reviews is that the Apple Health integration doesn’t work. I’ve added data to the app manually and automatically from an InBody scale. The InBody and Apple Health settings are turned as per the instructions from the app and the. I can see the same app instructions are copied and pasted on the other reviews. I also tried to look on the InBody website and found there is no mention of the app or any support online for it. This is not helpful as is doesn’t resolve the issue. Is there a known bug or is there a specific way to turn on the settings that the app and copied developer response isn't telling us? Becuase of the lack of data retention in the app and poor support I’m giving it 2 stars.

Does not Sync with Apple Health!. The app itself is fine but it promises to sync with Apple Health which it does not. All the permissions are enabled. You have to swipe down manually to sync which is annoying but not a deal breaker. It says it has synchronized but no data gets to apple health. Very annoying! Would have bought a different scale if I knew it did not sync properly. A lot of money to spend for a product that does not work as advertised

App doesn't scale to different screens. I normally use this app on my phone since I weigh in at a fitness shop, but decided to download it to my iPad so I could see the sheets easier. However, the app only shows what it would on a phone, leaving a lot of blank black space even in portrait mode. It's disappointing considering how standard responsive design should be nowadays

Amazing. I walked past this instrument multiple times at the gym then decided what the heck let’s give it a try. To my surprise, it provided a plethora of useful data along with tracking my history/progress … I would highly recommend InBody

Good App Could Use Improvements. So far I like the app it keeps all of your information organized, I just wish you didn’t have to leave the app to learn what the information is, if you could click on them and have it give you a brief description, and I wish you could link your information to the health app. If you add those I will change my review to a 5 star.

I love InBody!. Ever since I was first introduced to your amazing machine, I have loved using it! It’s always so exciting to see my metrics and find out all of the details that come with all of my hard work! I’m so happy that the InBody machine is available to meet at my gym and I will never stop using it! Michael Z.

Awesome app, awesome service.. What else is there to say? I go to a real cool local gym, shout out to the gym Jax. I wanted some baseline measurements. They told me to download the app the day before. I came in fasted. It took less than 5 minutes, the results were sent directly to my phone. I’m impressed.

How do you print out the full report from the phone?. I’ve used this several times in 2 different places. The first place printed out the results on a form, which was really nice because you could look at all the results at once instead of scrolling back and forth. Now the data goes to the app and I haven’t figured out a way to send all the data to print at once. Also, I highly recommend doing 2 or 3 replicates when taking measurements to better measure your body composition.

Great and expensive product for a subpar app. I bought the scale and it costs $350. This app is very basic and for the price of the product you should be investing more into the app for continuous improvement and satisfaction. The app and scale have a hard time easily connecting to each other. It should be seemless as when you turn on the app and the scale - it would connect. Not happening. There should be more user friendly metrics that provides some analysis or puts it on a graph - at minimal. I know this is a new product but there have been smart scales for years and this app needs to catch up to those to be able to compete.

[H40NWi 연결 문제 – 앱에서 모델 인식 안 됨] [H40NWi Connection Issue – Model Not Recognized in App]. 인바디 다이얼 H40NWi 모델을 한국에서 정식으로 구매해 미국으로 가져왔습니다. 그런데 미국에서 사용하는 영어 설정의 iPhone 15 Pro Max에서 인바디 앱을 설치하고 기기를 연결하려고 했더니, H30 모델밖에 표시되지 않아 H40NWi는 연결할 수 없습니다. 이 문제는 매우 심각하며, 빠르게 수정되어야 합니다. 글로벌 고객을 고려하지 않은 앱 구성은 실망스럽고, 제가 이 제품을 구매한 의미가 없어집니다. 앱에서 H40NWi 모델을 인식하지 못하면 제품 자체를 사용할 수 없기 때문입니다. 하루빨리 앱을 업데이트해서 H40NWi 모델이 연결 가능하도록 해 주세요. 이 문제가 해결되기 전까지는 기기 사용이 불가능합니다. 앱 개발팀의 빠르고 적극적인 대응을 강력히 요청합니다. I purchased the InBody Dial H40NWi model in Korea and brought it to the United States. However, on my iPhone 15 Pro Max (set to English), the InBody app only shows the H30 model, and there is no option to connect the H40NWi device. This is a critical issue that must be fixed immediately. The app does not seem to consider global users, which is very disappointing. Without proper model support in the app, the product becomes completely unusable. Please update the app as soon as possible to support H40NWi. Until this issue is resolved, I cannot use the device at all. I strongly urge the development team to address this problem without delay.

Definitely recommend. This has been one of the best ways i have tracked my progress, it tells me everything from weight to muscle mass all the way to hydration levels. It’s super easy to do and takes no time. I Would definitely recommend doing one every six months to track progression.

Has potential to be a great app. The app seems to have some decent data. A constant issue that I continuously have is with my steps, heart rate and sleep data syncing from my Apple health app. I'll reset the app permissions and it works for the day but then the next day it's back to not syncing again. It would also be great if you all integrated some sort of AI or information to tell people what each metric ultimate means as well as what to do with the data.

Cannot Log Back In. For whatever reason I was automatically logged out of the app. When I came back and used the password I created at sign up, the app said incorrect password. I proceeded to follow the reset password instructions and I made sure I typed the password correctly two times and followed the requirements, but the app said passwords don’t match. I tried this several times and it still didn’t work. I deleted the app and reinstalled it, same issues as I mentioned above. This app is garbage. I contacted “customer service” based on an email provided in other reviews, but they’re unresponsive. Again, trash app if they can’t easily allow end users to navigate their info.

Cool to use in Gym. I didn’t know this existed until I tried another location for my gym membership with the updated InBody machine. It’s nice to see your whole composition break down and to track it. It would be cool if you guys allowed users to add each other from the Rankings list to follow their progress and compare the details. Maybe even adding progress pictures to share in-app would give it a greater community feel.

Missing simple features. I don’t see any reason why I shouldn’t be able to view past results. Recommend for new users saving every single scan because you’ll never be able to see them again. The dietary suggestions are also very badly off. The machines seems to frequently give random results on certain things. I am fairly confident that my left arm did not gain 2lbs within a month.

Very helpful. This app can help you stay the course! Sometimes our focus is ona number, if we are working out and eating well the weight # may not change but our fat ratio will. This app helps me see that progress so I don’t give up and binge!

Buggy. The app could be great but with the website not working well and the app being buggy it's hard to see goals. I applied how easy it is to see all my scans and what not. And I LOVED that there is a new feature to set goals like adding fat or muscle or losing fat or muscle. However, the minus sign doesn't work when my goal is to drop fat. I already have so much muscle I want to lean out but I can't even set that as my goal. It's a little annoying and frustrating.

Bad password security. The app does not play nice with password managers. Not only does it fail to trigger Keychain to generate one, it doesn’t trigger Keychain to autofill. Stay with me, it gets worse. Trying to copy and paste a good one also fails. In the initial setup, attempting to paste in the ‘confirm’ field actually pasted to the end of what you have in the first password field. In the ‘change password’ dialogue, pasting in either new field appends to what’s in the ‘old password’ field. Stop promoting the use of bad passwords.

Disappointed. I was so disappointed when I got to the gym and learned they are no longer doing the printouts. I used to keep track of my Lean Mass and I also liked seeing how much water weight I was carrying, and the app unfortunately does not include those details. It also listed the BMR in kJ versus kcal,so now I have to go do my own conversions and calculations to keep track of my progress compared to where I was before. Super inconvenient. It also does not include the body segments, so I don’t know how symmetrical my left and right sides are measuring. The app is a good idea in general, I feel, but hope they update it with improvements more consistent with all the data the printout offered.

Don’t even waste your time trying to change your password. I’ve been doing inbody scans for more than two years, and for some reason the InBody app has logged me out for the very first time. I don’t remember my password and have attempted to reset it now for two days. The requirements listed on the reset Password page are illogical and any attempt to meet the requirements fails. It continually says passwords do not match. They clearly don’t have great security because I’m actually able to copy and paste matching passwords into each slot so I know that there is some sort of bug or issue with the system. You guys should do way better than this with communication and security. Unacceptable.

Constantly Not Working Correctly. I bought the unit in June and have had constant problems with the app. Often it doesn’t complete a scan, just gets hung up. Other times can’t get a connection. Lastly, I will turn it on thru the app, click to start the test and nothing happens. This is really frustrating. I also have changed the unit’s batteries several times but it’s never been the batteries running low. Additionally, I’ve followed all of the suggested fixes to error codes. PLEASE FIX YOUR SOFTWARE APP - these bugs are frustrating and at this time, I DO NOT RECOMMEND purchasing your machines until you fix this problem.

Love it. This app is pretty amazing if you’ve been consistently using the same phone number even in different inbody scales it keeps a very detailed history which you can use to objectively analyze your results.

Great! Almost Perfect. I love this app. It makes it easy to see where you are progressing and where you need work. So it is an objective evaluation and it motivates me to do better and to be consistent. One big improvement I hope they make is to add more of the “so what?” Many of the measurements tell you what is being measured, but don’t tell you how to evaluate your numbers. A couple of the measurements do tell you what is good and what isn’t, but not all of them. That should be an easy fix!

Awesome app!!!. I love that I get to keep track of my body compositions with this app! Fortunately they have different machines we can use to calculate different stats on our bodies. It has helped me so much in the long run and even if the app could use some upgrades, it’s never given me too much of a hassle! 10/10 love it!

Terrible Data Visualization. App with phone-based user account creation required to set up scale..since scale can be used without app, the app and account creation should not be required to set up scale. Took numerous tries to get app to link to H30 scale. Data visualization is terrible with only option separate line charts for each variable. Limited to displaying 3 data tiles in Home Screen summary and only a subset of data points are available. Data cannot be accessed via desktop or exported (a colossal shortcoming). Inability to export data means Inbody data cannot be analyzed alone or in combo with non-Inbody data in an actual data visualization/analysis tool. Pretty obvious the design goal here was Inbody hoovering up customer data with no intent to provide customers with meaningful ways to view and use data. Would have given app zero stars if I could.

Great Source for Actual Body Fat Percentage!. I’m one of those ladies with a seemingly normal BMI, about 22%. However, the InBody assessment was able to determine my actual % body fat (which is medically a better risk indicator for health issues than BMI), and it started out as 33%!! I’m working it down as I loose fat and build muscle. But I would have never known I was officially one of those “skinny fat” people without the aid of this machine. And I like being able to track my monthly progress in the app. Easy to understand after you poke around a few times.

Set up on iOS is rough.. I did the scan and the machine texted me a link. But the link sent me to a blank Safari page on my iPhone. Then I downloaded the app and registered, but the registration process was rough. I couldn’t get the keyboard to get out of the way to click next to go to the next screen. Finally figured out you have to tap multiple times outside of the text field to drop the keyboard so you can click next. Then it didn’t want to take the password word I created, had to reset my password. Finally made it into the data and I wanted to print the results to compare to a prior printout that I had from a gym that just printed the data on site. Instead of giving options for how you want to save it such as a PDF it saves to your photo.

Wow. Edit - updated rating. Developer responded with a fix (OS update) and it works like a dream! I’ve used lots of bad apps and UIs. I generally suffer through them, because I can’t make them better. But this was awful. I couldn’t even enter my password as a new user. If you want me to confirm the thing, perhaps grant a functional text box in which to enter it.

Love this app I’ve been using it for years. I’m very surprised to see negative reviews about this app. I use the inbody for my own personal goals and for my clients and I’ve been using this for years. We essentially track the overall weight, skeletal muscle mass, body fat mass and body fat percentage. As a trainer, I don’t really need anything else (scale-wise) to track progress. I hope that any bugs that users are experiencing are resolved. In my experience this is the best body fat percentage tracker on the market.

Tracking Data. I really like the InBody scales but I wish there was a way to link data from my old gym to my new one. I am using the same email and phone number. It would be great if I could pull my old data in to compare.

Poor. I can’t judge what the app does, because I didn’t get past the very poorly implemented signup process. The password control doesn’t allow the default interactions with autofill and password managers, or even the clipboard, so it is very insecure. The worst part is that there’s reviews pointing out that exact problem 2 years ago. So, even if a developer’s response will appear below this, I don’t really expect any improvement of this situation. It’s a shame, since the device itself and the analysis are actually nice.

Mine works fine.. Just bought this at Costco in Korea, downloaded this app (was a bit worried that it wouldn’t work after I read reviews on here), synced the device as it says on the app and I had no problem whatsoever. Maybe the recent update has fixed all the issues addressed on these reviews.

Doctor Jiménez Pizarro and staff. Chiropractic Doctor and Staff were the best, this is the first time that l feel welcome in a health clinic, they show care and attention to every patient and they let you know that they wanted to cure you not just to do maintenance like most doctor in the US. They make to feel like home and the service was excellent, l highly recommend them to anyone.

NutriShop Mount Juliet TN- Thank You 🙏🏽. This app was not only easy to set up, but After receiving our test results they were automatically linked to our account. This is a blessing for our personal development journey and allows our personal trainer to target 🎯 our goals. God Bless & Godspeed ⚡️

H30 Syncs To Apple Health but not BP170B Blood Pressure data.. Purchased both the H30 scale and InBody BP170B for blood pressure measurements with the expectation that the InBody App would sync all collected data in the app with Apple Health, to integrate with my other activity and health data. I expected both device’s data would sync since the same Inbody app is collecting data for both the scale and blood pressure measurements. H30 scale works well and syncs to Apple Health, however the BP170 blood pressure measurements do not sync. The data is right there in the app however hasn’t been included in the Apple sync. App developers, please include it in the sync feature! I will bring my rating to 5 stars if all BP measurement data was included in the Apple Health sync.

Unreliable to connect with home scale and app set up is awful. I have the home scale, and as of end of Jan ‘23 the app won’t connect to it at all. After deleting and downloading the app again, the whole login process is changed - based on phone number not my prior userID. And the password set up process doesn’t allow you to insert the auto generated strong password saved from iPhone So it’s a mess. my history is likey not going show up since the login ID is different, if I can get through the login process at all. Considering the scale cost $370 and it’s this much of a problem after 6 months I’m beyond disappointed.

Quick and Easy to Use. I started using InBody late last year and it’s great to see the explanations for each of the terms. The interface is very easy to use and understand it’s a beneficial in helping me try new exercises to get specific results.

2nd User Troubles - App voice is here and there. I enjoy the app and like the metrics that it provides. When adding a second user, it kinda works a little buggy. I Installed the app on my girlfriend’s phone and it sometimes “drops” her data. I added her as a second user on my phone and this seems to work sometimes but it oddly seems to “sync” to her phone a few minutes later. I would like to see her install the app and be able to use it seemlessly to track her data on her phone. I shouldn’t have to add her on my phone in order for her to track her data. Additionally, the female voice of the app sometimes works and sometimes doesn’t. I don’t know why. All and all, great scale and app….look forward to future updates.

Training. I worked one on one today with Alex Redmann. I cannot say enough on how good he is! I asked for some assistance and he gave me what I needed. I rate him an excellence in his knowledge. He explained everything to me. I felt I was back in school! He definitely knows his profession! I go to this gym because of the family atmosphere. Everyone on staff at the Riggs location, are ROCK STARS!! Owners must be proud of what Cameron, Preston, and Alex do there!

I had to send my scale back to factory 3 times already!. The scale has serious Bluetooth connection Issues. After a couple of uses it stops seeing my phone’s Bluetooth, and won’t connect anymore. Forgetting g the device, uninstalling the app… NOTHING works. I sent the scale back 3 times. And every new scale comes back with the same issue. I’m (trying to) using the h20. Do not buy it. It doesn’t not work. Without the app, the scale does nothing. A phew numbers on the screen but not many details or the possibility to see the details anywhere. Stay away from these scales.

Tracking Body status. Been using this app with F45 for 4 years. I just learned about the nutrition guide and started tracking Calories and Protein. In 15 days I lost 3 lbs of body fat by setting a calorie and protein intake goal (2 minutes in the app). I feel like I’m eating more… so not really ever hungry. I could kick myself for not doing this sooner.

Motivational Tool. It is motivating to see results after one workout not only can you feel the changes after every workout but now you can see the actual results side by side. I look forward to my workouts and even more to see my results on paper.

Interesting info. I just downloaded the app and I find the report interesting. I also like the fact that I can see where I’m starting so that I know where I’m going. And I also like the fact that this will monitor if I’m losing muscle instead of fat.

Been using it for 6 months with Results but connectivity is an issue. Love when I can see my progress and track to a somewhat accurate level. The downfall is that I have to put everything in on the app myself. It is not accessible online in any other form so if their servers are kicking, you cannot input your data or sync with your device. Extremely frustrating when you want to see the full data report of the test.

Apple Health sync for gym devices please!. This app would be amazing if you could add your info to the health app. The buttons that take you to some link in a browser are annoying and make the experience slow. Especially the one on the bottom at the center. The pictures on the app info section also don’t reflect the redesign.

Reason why I’ve finally lost weight and kept it off!!. My gym has the inbody machine and I’ve been using it once a month for a year and I’ve lost 15 pounds while gaining 8 IBS of muscle! The customization makes it so I’m not idolizing the gym and harboring on the whole weight but set actual realistic goals and I’m seeing results!

Password Reset Bug. There is a bug that made me waste time when trying to login. When you reset your password and you’re done entering the password a second time, make sure to not click “Done” on the keyboard, instead tap anywhere on the screen to make the keyboard disappear, in order to click the “Confirm” button. Otherwise, an error “Passwords do not match” will prevent you from resetting your password, even though they do match.

Urgent Improvements Needed in InBody App. Overall, I have been very satisfied with my InBody H20N scale, but when it comes to the app, I must admit that there is a lot of room for improvement. Currently, I am facing specific challenges with the Apple Watch version of the app, which ceased functioning ever since I updated my watchOS. For your information, my Apple Watch is the version 8. One point I find particularly frustrating is the disparity of information available between the app on watchOS and iPhone. For instance, visceral fat index is displayed in the watchOS app but not on the iPhone. I can't understand why the same app, for the same device (in this case, the H20N scale), doesn't provide the same information across all platforms. Another aspect I would like to see improved is the display of segmental fat in the app. After all, this is crucial information that the H20N scale is capable of providing, so why not make it accessible in the app as well? And I don't even want to get started on the lack of a dedicated iPad app. What we have now is basically the iPhone app on a bigger screen, which is a terrible user experience. I understand that developing and maintaining apps across multiple platforms can be a challenge, but I believe InBody users, like myself, deserve and expect more. After all, InBody positions itself as a leader in the health and fitness industry, so it's only reasonable to expect their apps to match the quality of their physical devices. I am sharing this feedback in the hope that it will be taken into consideration and that these issues will be addressed in future updates. I would greatly appreciate it if InBody made the effort to improve the user experience across all of their app platforms.

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Worst app ever. Have to reset password every week!! Loses data with every reset. Waste of time to track progress. Good thing my facility keeps PAPER copies of my scans…. Better to have a home Smart Scale. At least their apps work

Unable to access app since app upgrade. Used a four digit pin to secure app and data, but since upgrade of app the pin has stopped working and I cannot access app and data

首次使用. 等待日后验证

I can’t register H30. I am not able to register and link with H30Nwi. Could you please update the app asap!

Problem. Registration screen dies not bring up typing Pad to enable letters/numbers to be added. (iPhone 7)

Poor ui for a useful app. The ui seems very underbaked and isn’t very user friendly. It is difficult to find things and looks like it has more functionality than it does. The data is great but not presented very well

can’t enter in new results. I cannot manually enter in new scan results because the number pad sits over the confirm button.

Can’t sign in. Not able to sign in, emailed the app twice with no response Not happy

sign in button. There’s no sign in button to get my account back, get one pls!!!

App problem. When trying to register and entering email address doesn’t give you the option underneath the keyboard to hit next

InBody Review. Awesome Information. Helpful & Positive! :) 👍🏼

추천. 올해 산 기기 중 제일 잘 샀다고 생각합니다!

Update. How many times you really need to update? Looks like never ending story. Annoying

Bugs. Constant battle with glitchy app. Very frustrating and disappointing.

Not syncing to app. Awesome when it works, but since the new update my scans are not syncing to the app

My Motivation. Absolutely love InBody! My scans always keep me in check and motivated, even more so I can compare all my scans on my mobile!!

H30. Just wondering when H30 will be available to on the app? Can’t use the app at all (only H20 is available)

5 star. Great way to track your results without with need to store your physical result sheet. Easy to review progress and share with my personal trainer!

Great functionality but issue in recent release. Unable to login since recent update Otherwise, when it’s working it’s great

Brilliant. So fantastic to have this available so that I can keep my goals on track.

Very bad registration process for different region. Need more options to change the device language and region

Amazing!. So good to have my results sent straight to my phone 🙂 very handy when I want to compare my scans if I don’t have the results sheet with me.

Phone number bugs. Impossible to enter an Australian mobile number so can’t import data.

Failed basics. Blocks pasting of passwords when setting up acct. Bouncing between password mgr and app also resets acct setup. Customer support tab doesn’t work, hence providing feedback here.

Easy and insightful. So great to get regular scans and keep up the motivation to keep training and eating well

In body measurements!. In Body gives one a statistical view of one’s weight progress🤓

APP CRASHES ON FORGET PASSWORD. I can’t retrieve my account

Unresponsive. Unable to get into the app. Have tried to reset my password but never receive the email to reset it. Have emailed the company and still haven’t heard from anyone.

Worst app ever. The app work well for 2 days. After that it would sign me out every time I opened the app. I had to go through the full sign in every time. After about a week of that the app just stopped opening. Completely unusable. I went from a RENPHO which had a better app UI and never had bugs like this. It’s unacceptable from a product 10 times the price.

InBody results. So great to have my InBody results easily assessable on my phone at all times.

Good app. Initially I was unable to get results to the app via the QR code but have since worked it out so have changed the review to reflect this.

Software issue. Hello, I am using an iPhone 14 Plus with iOS 26.2.1. The InBody app detects my InBodyDial H40 but shows "This device is not supported." This issue started after updating to iOS 26. Please advise when iOS 26 compatibility will be released. Thank you.

Fitness challenge. Great new tech to help track your fitness goals.

I bought H30 from Korea and I can’t connect the device. I brought H30 from Korea but the app only supports until H20. Would this be updated soon? I’ve been longing to use it😭😭

Unable to use. Have tried to reset password many times. Email never gets sent.

Not showing scan. I only downloaded the ap today after my scan and it is not showing up although my others from 2019 are there. I like the idea of the ap but useless to me when not showing latest scan

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H20 모델 캐나다에서 연결이 안돼요. 관리하려고 무거운거 한국서 사왔는데, 체중계는 작동은 하지만 앱과 연동이 되지 않아요… 지원하지 않는 기기입니다 라는 에러 메세지만 뜨네요. 이럴거면 왜 파는지…

H20 앱 연동. 기기랑 앱 연동 할려고 하는데 기기를 찾을수 없음으로 계속 끄네요

Health and fitness. Amazing

All past data lost. With the latest update I went to login and it asked to create a password. It seems to have created a whole new account so now all of my past results are gone. Very disappointed. Cannot believe the servers don’t recognize my phone number to sync up my data.

Health app. What is the point of the app if it doesn’t connect to the health app?, Or connect to any other fitness tracker, I downloaded it because it connects to an app that will sync between Fitbit and the health app and Samsung but then it doesn’t connect to the health app.

Software needs a lot more improvement. I purchased the H30, the scale seems good but the software just doesn’t work well. Has issues connecting the user, have to try multiple times before it works. On their website says up to 20 users but only lets me 8. Dissatisfied with the purchase, please fix the software. The scale seems good but the software needs improvement.

Can’t Register. Registered with my phone number and email address. App wasn’t working. Then it asked me to register again and now it says my email address is already in use and won’t continue to let me log in at all. Completely useless

Inbody. Great tool for progress!

H30nwi is not supported. The Dial H30nwi couldn’t connect to the app. It said this device is not supported. You launched this newest product but not updated version which is very inconsistent and inconvenient.

Love the precision of this scale. Really easy to use and precise. Amazing tool.

Health app integration broken?. I like the app for what it does but integration with Apple Health seems to have broken and the developer site seems to be redirected to a 3rd party reseller. Have reinstalled app, checked app permissions and remove old data - from when syncing did work - from Health but still no luck syncing data

해외어플엔 왜 H30이 안뜰까요…. 사용하려고 한국에서 갖고왔는데 캐나다 어플에선 안떠서 남감하네요. 언제 업데이트 되나요…? I purchased H30 which is the newest version from Korea and realized that this model does not pop up in the app I downloaded from Canadian App store. Please update this asap.

awesome app. very good

Perfect. Amazing app

h40 compatibility issue. not supporting h40 even though the product has been released for a few years now

The worst product and app. This company is terrible and very inaccurate and they deny responsibility for their own devices and lock your device to each region so if you should ever travel you will not be able to use the device outside of that region… that most ridiculous thing I’ve ever come across in my entire 40years of living. And I’m not even 40years old! I just know I’ll never come across something so stupid for the next decade!! What a joke!

Error message displaying when connecting to device. I bought an H20N from Korean and brought it to Canada. Whenever I try to connect the device to the app, it tells the the device is not supported. Please fix this so we can use it properly

H30 is not supported. H30 is not supported in English. Please update.

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disconnect an old device issue. Seems like there’s no way to disconnect a old device say InBody270 to link to a new InBody570 machine so the new data can only be added to the app manually by QRcode Will there eventually be a fix around this?

Impossible to recover password. It is impossible to use the app. Just set up the account, and cannot even get in, the app keeps saying password incorrect. And there is nothing to enable password recovery, neither in the app, nor on the desktop version. Feels like a total waste of time.

No password reset; no customer support. I recently started back and I want to view my progress. I do not remember my password since it was five years ago. There is no way to reset my password because the app is telling me that there is no email associated with this account. Which is not true.

Problems linking with scans. Finally downloaded the app to link and keep track of my in body scans but I get an error message saying gender height etc don’t match. They are exactly the same. Maybe it’s because it says enter an 8 digit phone number but some European ones are 9, unsure. Whatever the reason it makes the app unusable.

Sharing doesn’t work with album photos. Despite being navigated to my phone/app settings and toggling to allow, the app just keeps cycling where I cannot upload a progress photo into the background of my biometrics.

Bug fixes?. Downloaded the most recent version and now I can’t get past the password screen. I enter my password but the confirm button stays greyed out and nothing progresses. I’ve reset my password and that didn’t help.

Pretty Useless Overall. This app does not sync with Apple Health so it’s not very useful in that regard. I hoped the InBody machines would maybe sync with Apple Health but they don’t. Most of the InBody machines don’t even sync to this app so I am actually not sure what I would use this for. Please actually add some useful functionality to this app so someone might have a reason to use it.

Great Product. Awful App.. I just bought this scale for $350 and it arrived today. It works great. The app however is complete garbage. Will not connect and just keeps telling me to make sure the power is on. Buy the scale if you wanna vaguely keep an eye on your metrics but don’t bank on being able to track your data in the app.

Opera Cellist and University-level Cello Instructor. Options for data are incredible. I plan to use them as motivation to improve each data point.

Terrible experience. So you don’t think this is just my problem: I work in tech and have used an iPhone since 2007. I’m not running a beta. There’s literally no way to log into this app. Even when you reset your password and paste the same thing in both boxes, it says your passwords don’t match lol.

Amazing!. I’ve done InBody scans randomly over the years. I just downloaded the app and my entire history is here—amazing! So great for progress tracking.

App works, but doesn’t seem to sync with Apple Health. Overall, I am happy with the app. I have the HN20 scale at home which I use everyday. I live the metrics the scale provide me with. The only thing is, I would like to see this sync up with Apple Health, which currently it does not.

Encouraging. Great to be able to see the improvements over time recorded.

Hate the new updates. I really liked this app until I saw that a new feature categories you based on a particular body type, that does not take into account a multitude of factors about said person’s fitness journey. Also, the ranking based on BF%. Unhealthy body fat percentages should not be glorified, especially for women.

Scale H20 series not connecting to app. I have been using the scale for about 3 years and in the last 6 months it has stopped connecting to the app. I just bought a new scale thinking it was something wrong with my scale, but the new one is not connecting either. Very disappointing!!!

First 20 days. Results = Remarkable!. My goal with Manduu was to continue weight loss but maintain muscle mass. The information provided from my InBody app is comprehensive, top shelf data. Impressive!

Failed to sync result from gym device. I’ve tried twice to sync data from the gym device. On the device, I can see previous device and changes for each test. And it does send notifications to the app saying there is new result. But when I open the app, it is always empty and the sync button doesn’t get me the previous results.

It doesn’t work with iOS password manager! 😡. It doesn’t work with the iOS password manager! What a pain in the bum!!! I can’t even copy and paste the password. It also asked for waaaay too many permissions. Why do I need to sign up for an account to get the data on my phone!?

All data lost.. I had to delete and reinstall the app because it kept crashing, now all of my previous InBody scans are gone. No data. You have to be kidding me..in the 14 years I've been using apps not once has this happened with any other. My progress tracking has been completely wiped. Unbelievable.

Would Be Great If It Worked With Apple Health. My doctor uses this machine in their office so I use the app to see results. It would be great if it would work with the native Health app so I didn’t have to input data manually.

Useless. I have to agree with all the previous reviews. Downloaded the app to keep a digital copy of all my results and only the first one synced up. For my other results it’s saying that there was an “internet connection error” which is bull because I am definitely contented to my home WiFi and is working just fine on other devices. So disappointed.

Motivating. Seeing specific and accurate results of my efforts at the gym is the most motivating thing for me. This app is a game changer for me.

Confirm Internet Connection. I was able to register, but I had to manually input data that should have sinked automatically. However, after about a week or so, the confirm Internet Connection keeps popping up and won’t allow me to do anything. I’ve checked my Connection, rebooted, upgraded my os and deleted and re downloaded the app. Same thing happens. Can’t use it.

Says cannot connect to internet, but all other apps can. App is super buggy. Right after the 30 day return period ended, the app now “cannot connect to the internet”. Killed and restarted many times. Internet works for all other apps plus safari, so it’s clearly not an internet issue. For $350 a basic app should just work.

Great app!. I just stumbled on to this app after having my in body scan. This information is incredible! I especially like the macro breakdowns.

App doesn’t recognise H20N. Bought the InBody H20N. However , while setting up the device with the , the options that come up on the app are the InBody Dial, and Band and Band 2model, not H20N model. Although I connected the app to the H20N by selecting the Dial model, I wonder if some of the functionality is missing as a result.

Unusable. Edit after Dev response: Thanks for asking me to contact your customer support. I charge $150/hr to help you find your bugs that make your app unusable for me. —— Installed twice: First install — linked email to phone; created new password with password manager; immediately tried to log in and got an incorrect password message; tried to reset but app message was that no email is linked to account Second install— tried resetting password; password verification says they don’t match even though it satisfies requirements and I very carefully checked it several times You lost me completely. Sad.

This app no longer works. Why all of a sudden it logged me out and does not recognize any of my saved passwords and when I try to change my password I keep getting a “password does not match” message??!! You have made this a completely useless app 😡

Passwords. This app is frustrating. I can’t copy paste my password, I cannot have my password manager auto fill it (cannot click next). If I try to reset it, it says password does not match….. but it does. I guess I will just take pictures of my results with my phone….

Frustrated. I’ve had a log in for years. This app requires me to log back in- it won’t let me in fact it says my phone and email have already been used ! It provides no opportunity for existing users to log in. So now I have no history.

Can’t Log In. I hate to sound like a broken record but it seems like a constant problem with this app. Iv been using Inbody for awhile and it logged me out randomly one day and will not let me log back in. There is so many bugs with the log in system with special characters not popping up on the keyboard and passwords not matching. Don’t use this app to save you the headache

The newer version doesn’t work.. The last three weeks I’ll get the text to my phone saying that the InBody test has been completed and then I open the app and I can’t sync it to the test! It’s beyond frustrating! I’ve started to manually enter my progress. There’s no way to delete an entry that I created myself if I’ve made a mistake. That’s also irritating.

No Apple Health Integration. Body fat%, weight, BMI and Lean Muscle Mass (calculated) could all be implemented into Apple Health app with considerable ease. Not sure what’s taking so long. Have been using this machine at Life Time for over a year… I would give it 5 stars if this gaping hole of a feature wasn’t missing

So disappointed. App has gotten worse rather than better. My scan results no longer update automatically. Even worse, when I manually enter results, they disappear when I log in again later.

Poor password handling. Does not work well with password management. Can’t paste a password on the “confirm” page, autofill doesn’t work. Despite giving an email, says there is no email so can’t reset the password. 1 star because app is not usable if you are security conscious.

Really helpful for diets. I use this app to help track my body fat percentage and skeletal muscle mass. It visualizes my progress for my diet, and I strongly recommend it!

Product Name Missing from App. I’m just setting up my at home InBody device and noticed that the app doesn’t have InBody H20N as a product choice. It only has InBody H20. For some reason, I feel like I’m already being cheated of some “upgrades”. Please clarify.

Bugs. I can’t seem to log in. It says my password is incorrect. But, when I go to “find my password” I get a network error message. The recovery email never comes to my inbox. I enjoy the app, but wish I could use it.

Authentication is broken. I tried to sign up for an account but the app will not allow me to login after creating an account. I’ve tried resetting the password but still thinks the password is incorrect. The account creation needs a designer because the workflow and user experience is terrible. Fix your terrible app!!

App does work. The app doesn’t work as expected . When you use the Apple watch to start a measurement, the results are always wrong. They are sometimes corrected when they sync to the phone- IF they sync. This app is very poor and the Apple Watch component is terrible too Update: I returned the device and got a refund. I went with the Withings Body Scan, which works great.

Great way to track progress. I really like this app it’s user friendly and a great way to track progress of health beyond what the scale says

App would not let me register ... worthless. It only allows you to register if you agree to their terms of service. However, there appears to be no way to agree to the terms of service in the app. If they want people to use this mobile app, there had better be a way to register on the mobile app. Not worth the effort for me.

Meh. App does not allow information to integrate into Apple health. But based on data linked to you it apparently collects health data (presumably from data on our phones?) Also it inconveniently needs an update almost every week or 2.

No way to reset a password. I got a new phone and my password wasn’t saved. It won’t let me reset a new password. I have requested the email several times and never receive an email. It appears that everything I had on the app is lost and I can’t create a new account.

Some issues logging in but app itself is useful. Some issues logging in but once logged in the app is worth using

Love this app!. I really do love this app and the in body machine they have at my gym. I really feel that it is accurate and I love to see the results tracked on my personal device. Although I do wish it would sync with the Health app for iPhones. That would be so awesome!!

Doesn’t work for amputees. Granted, this is more about the hardware than the app, but the app is useless without the hardware and the hardware doesn’t work for amputees because if you don’t make contact with all the touch points it won’t do the scan. Poor design, should’ve included some disabled people in the qa and testing phases

App still buggy. Love this app, but only giving two stars because it’s still a little buggy. Bottom middle icon just goes to a white screen and the Apple health data is not syncing. Tried deleting the app and reinstalling.

Locked out after a year of use. The app will not accept my password after over a year of use. There is no way to reset it. So I now have no way to fully use a scale that was $300+. Any help from the developer?

Loads of information. Breakdown of numbers and education are invaluable! So much useful data