StockX Shop Sneakers & Apparel App Reviews

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Hi. Great for finding sneaker but it also very trash and no returning polish so very expensive to get in and buy them at a discount and get a decent return for a few hundred bucks for the first few days after you get your new one in a couple weeks or even months before the first one arrives in a couple months or even a year and then the next day they are back to the same old price of a regular pair and you get the new pair for a couple months after they have a good price on sale. It’s not worth it to spend money on something that is cheap but it will make it a good quality and it is a great deal and it is very cheap to get it cheap to get a new one that you will get the same quality for free if it comes in the mail or the same as you did when it comes to buying a used car you will have the same warranty and the warranty and you won’t get the money back for the same price as the other car you have for free you just have a new one and the new ones that are cheaper than a used vehicle you have the money you can buy it you have the money back and the car is not the car you can buy the new one is a good thing about the car is that it’s a new.

Good App, Bad Company. The StockX interface is a really nice app, it’s easy to use, easy to keep track of all of your sneakers in your collection, and the market value of the shoes is easily noticeable, unlike other sneaker apps. Their sneaker market evaluation, and graphical notation, of all the trends and shifts with each purchase of a a sneaker, and their prediction of the sneaker's future value, is a really nice asset. However, I would never use the app to actually PURCHASE sneakers, y’all already probably know why by now, however if not then it’s related to their lackluster verification system, and their customer service, or better yet, their company as a whole. StockX claims to have “100% guaranteed Authentication” however, so many Fakes have slipped through the cracks, for example the Travis 1 highs. I get that mistakes happen, however the customer service system basically makes it out that the customer is to blame lol. They don’t have a dial in phone for customer service, we have to send an email, which takes weeks for a response back, all to get a practical no from them, the best part yet, they responses are more immediate if you call them out on Twitter! Search up Sneakertubers like Harrison Nevel, and he’ll explain the video in detail. TLDR; Good interface, bad company. I recommend using the app to evaluate the sneaker market, and use apps like GOAT to purchase your sneakers.

Horrendous Shipping Process, but quality product. Before I actually received my sneakers, I was ready to write off StockX. It took me a little over a month to receive my shipment and up until two days before I received them I absolutely thought I would never get them; especially after reading other peoples experiences. For a whole month the status of my shipment was “En Route to StockX”. So far all you folks new to StockX, that meant the seller had shipped them to be verified by StockX. In the meantime I ordered sneakers from another online source and received them in two days. I was losing all hope with StockX. However, Exactly one month after I ordered my shoes I received a notification saying my order had shipped. Two days later I received it, and they are in 100% Mint Condition, which is ultimately what I wanted in the first place. The customer service is horrible, and the wait is long. But in the end I have what wanted for a cheaper price that I would have paid anywhere else. So if your in a hurry or buying a last minute gift, don’t expect it to get there on time. But I will definitely give StockX another try based on the quality of the product.

Had the app for one day and was banned from buying/selling.. I recently downloaded this app with the hopes of purchasing a few sneakers. I signed up, input all my information and made my first purchase using my debit card. I was REALLY excited as the price was great for the item. Everything seemed fine, then I receive an email from the STOCKX support team informing me my purchase was canceled and that I was flagged for fraudulent activity. Mind you, this has NEVER happened to me when purchasing from apps or websites so obviously I was shocked. They asked that I provide a picture ID, an alternate email & phone number. I took a picture of my actual ID, provided an email which consists of my full name and gave them my cellphone number. All of which were irrelevant and never used because the next email stated that I had officially been banned from purchasing or selling on StockX and that my money will be refunded. After asking how that could be possible, especially after providing the information they requested, I was told they could not disclose the specific reasons for the ban and that they were “sorry for the inconvenience”. This has been a really stressful situation and I’m just leaving this review in hopes that this doesn’t happen to anyone else and maybe someone has gone thru something similar that can help me resolve this. I would love to use the StockX app, it’s very easy to use and is constantly updated.

It’s alright. If an item you want to sell is already listed and there is a bid you would like to accept the process is simple and fast. Even getting authenticated and paid out is fast. The reason I rated two stars is because that scenario might work for one of the items in your closet, but what about the rest? The process of asking for an item to be listed is just a dead end. Edit: I received what seemed like an automated response informing me how to submit items I want to sell. The problem is not that I can’t wrap my head around your odd process of pre approving items you want sold on the site. The problem is that upon submitting item requests you revive no confirmation or way of tracking the progression of item submissions. After two weeks the items I requested to be posted for sale that I owned already sold on another platform. I still don’t know if my multiple item requests have even been looked at. Most of which as mentioned are no longer needed. If the process was more transparent I could go in and delete or void item requests for items I no longer have available for sale. I am certain I am not the only person in this situation and that’s why I took a star away from my two star review. No hard feelings against the company it just doesn’t work for me 99% of the time. As mentioned the one time the stars aligned, I had the item available that was already listed, and the current highest bid was something I was comfortable accepting is when I had great service.

Will STEAL your shoes!!!!!!!. I’m a level 4 seller on stock X. Not super easy to achieve. I made the mistake of using the bulk shipping feature. I had 2 shoes going out and then a third order came in. I reprinted my slips, put all 3 shoes in the box with the correct packing slips but put the wrong sticker on the outside of the box. A mistake? Sure but it shouldn’t have cost me my pair of shoes. Stock X claims to only have received 2 pair of shoes in a box that had 3. And these were a pair of shoes going for 3x retail price. I’ve called customer service at least 8 times. I’ve chatted with a rep (who was EXTREMELY RUDE AND LIED ABOUT MY CASE BEING ESCALATED) and assured me that I’m mistaken in how many pair of shoes I included in that box. I’ve been blown off every time and assured that they were looking into it. But it’s been almost 3 months now. They also can manipulate your sales history and tracking numbers to make items disappear. They manipulate sales figures as well to entice sellers to sell shoes at a lower price and buyers to purchase at a higher price while also charging nearly 16% in fees TO BOTH SIDES making massive profits from both sides of the transaction. Crooks. These people stole my item and will not even give me the courtesy of admitting there was a warehouse mistake after even after I’ve sold thousands of dollars worth of inventory for months and months. Do not trust this organization. Thieves.

Buyers beware. I haven’t had a problem before using this platform to buy shoes until my most recent purchase. I was excited to wear the shoes but when I got them there was a cut on the top of the left shoe. I filled out the form they require taking a bunch of pictures to show proof. I sent in that form to them and it took over a month just for them to tell me the shoes are fine, not to mention they only responded after I submitted a second form, which almost took another month. Terrible customer service, the agents couldn’t tell me nothing on it because a”special team” looks into those cases. I get it but you can’t update me at all on what’s going on it took two forms to be submitted just to not be given help. They didn’t even ask for me to ship them back which I had no problem doing so they could see the damage in person. How can you judge damage off of a picture a grainy one at that(my camera isn’t the best which I tried to explain)? Why not offer to take a look at them if the customer is insistent that there is damage instead of saying there is nothing wrong with the shoe. It’s just the shoes aren’t cheap on there and I expect quality and good service which I unfortunately did not receive this time.

Don’t buy from StockX. They did me wrong so I’m not going to stop posting a review until one of my review is up. I ordered a pair of Nike Vapor Max Plus on March 26th and after a few days I got a confirmation email saying it’s en route to StockX for authenticity. Woo hoo right? Pft. After that email they don’t update you at all about the whereabouts of your shoe. They give you a rough estimate to when your shoe will be delivered. After a week and a half I emailed StockX and asked where my shoes were. All the said was “it’s en route to StockX for authenticity.” Well no shiiiiid. They really wasn’t helpful at all. After 2 full weeks I emailed them back and this time they said they received my shoes but the box was slightly damaged and asked if I would still like them to ship it to me. I said yes. Then all of a sudden, 2 days later I get an email saying my order has been cancelled. I don’t understand how my order was cancelled when they literally had my shoes in their facility ready to be sent out to me. After more than 2 weeks of waiting. I was furious. I feel like they just want to get rare shoes to their facility and then sell it in store for a better price. I emailed them back about an explanation and they still haven’t responded. I wrote 3 reviews for StockX and none of them were posted. Like I mentioned. I will write a review everyday until they post my review. 👎🏼👎🏼

Difficult to navigate interface for sellers. The way that this app allows sellers to sell so quickly is very nice. However, the task of selling an item or contacting support is very tedious. When you’ve sold an item you’re supposed to print off two deliverables for it. The slip that goes in the box is straightforward enough, but the label is a nightmare. They don’t give you the item at a size that can print to the 4x6” format, so you have to: save the image to desktop or use the snip tool, crop the image, rotate the image, then print it. I wasted a lot of labels figuring this out. The other problem is in working with support. I really appreciate apps where I can just call support when I have a difficult problem rather than talk to a robot who can’t help me. After contacting support with my issues they’d send me a confirmation message that they got my request, but not how to solve it. I have multiple listings up that I learned were not authentic so I asked that the sales be cancelled. I was told ‘thanks for messaging us’ and received nothing further, as my listings remain up while I can’t sell them, probably causing some customer a headache. I have also not been informed on the status of the one I sent in before learning they were fake, as it just says ‘received’ with nothing about it coming back to me or not. Overall, this app just needs a few quality of life improvements and it’ll be a much better experience for sellers.

Good and safe app but. This is definitely a safe way to sell and buy authentic sneakers. I would recommend this to anyone that is wanting to buy real sneakers and sell sneakers to get profit. One thing I would think about when it come to selling and buying that there is extra fees and such . So, when it comes to selling on here you have to go up on the price you was willing to sell them for to get the profit you want because the fees take half your profit like such and as a buyer you would have to go down on price because the fees make the price exceed the price you was willing to pay. That one important thing you would have to think about when it come to going through this app. That why I recommend having a chat box so the seller could get better understanding why the buyer put that as his/her bid price and why the buyer put that as his/her ask price. To definitely get a agreement on price. That probably the number one reason why shoe plugs or resellers don’t go through this app because of the pricing. That why I recommend adding a chat box for understanding purposes. But overall it the best way.

Good for reference but….. This is a great app when you want to see the fluctuations in prices of different shoes. That said, Apps like this, and GOAT, are helping and hurting the “sneaker game”, simultaneously. It’s great that you are able to make a purchase with piece of mind, knowing you don’t have to worry about authenticity. It’s just the prices are going wayyyyy up. Don’t get me wrong, it’s a genius app/system, but it’s not helping the real sneaker heads, who actually wear their shoes. If you’re a reseller, that’s great, make your money but they are just part of the problem. Nike and adidas are to be held responsible as well, for not cracking down on bots and that hoarder crap. Now that I got my rant out of the way….. StockX is overall, a great app, and very easy to use. It’s got cool features, like the portfolio section, where you can digitally keep track of your collection & the prices. It shows how much profit you’ve gained/lost and it’s very organized and neat. I also love checking out the, history of sales on certain shoes. You can see the history of any size, and that’s pretty cool. There’s also a lot of good clothes that are hard to find elsewhere. I’m just old school and sneakers mean a lot to me, so I get a little upset about the way things have been the last decade. Not StockX’s fault. I use the app a lot.

Objectively and honest. In purchased and sold 28 different items on StockX over the last 6 months, mostly shoes , a few supreme, nothing in watches or bags, as far as the site or app which ever you use is in my experience has been more than fair, however after about six perchases I had taken issue with a. Pair of Nike Flyknit racers (multi color) I was not satisfied with my shoe , I reached out to their customer service and was advised of their no return policy , but they said they would look into it before giving me a REturn auth and after I sent pics of my issues, I recieved a return. It did take some time and a lot of backand fourth and some irritation. They have a great business model and a some kinks to work out, but they remain the safest and most trust worthy option for sales and perchases today , remember they are a fairly new agency and the first of its kind, my point is they aren’t going away as they have become a huge driving force in the sneaker culture and I can only see them getting better, and have personally witnessed their growth over this last year, and this is the first time I’m submitting a review, it would have been easily done in the first month I was a customer and when I bought those flyknits that came with the headache, but I wanted to really review the service before I posted my review, this is a truly objective neutral review of my experiences, I am still a customer of stock x and will be for a long time Sincerely ,Forrest Anthon

Not the fastest turn around time? BUT!!!. They aren’t the fastest when it comes to shipping turn around times, but they are on the top of the list when it comes to staying consistent with taxes and fees and keeping sneaker purchases appealing to the collector or customers! Goat is one that has continued to hike up their prices when it comes to buying even though they are fast when it comes to the shipping time?! I would rather buy and sell with StockX before any other competition because they keep customers costs consistently the same and below the others. . . Umm like GOAT?! If I sell on Goat I would have to charge 10-20 dollars more just to make the same commission and would have to pay 20 dollars less to pay the same price that StockX costs! StockX will continue to succeed as others go bankrupt if they continue to provide the best prices, costs and taxes in the sneaker industry! Thank you StockX for looking out for your customers and members that resell first before getting greedy and hiking up prices on a yearly basis! StockX will succeed as others fall off the map as long as they continue the same operating costs to everyone who uses their marketplace on a daily basis!

Bidding Wars!!. It makes me wonder if a seller can have multiple accounts and try and bid against you on their own products to make you bid higher so they get the price they want and when they don’t like the price they just start over and re list the item again.... I am grateful to be able to purchase shoes after a missed drop but when you go up a dollar and then someone else goes up a dollar, then the price drops lower then suddenly another dollar bid makes you have to bid more in order to make sure you get it and then poof someone bids and takes your item and moments later another exact item is set for the price you were bidding on the last item within a dollar of the original asking price! Seems like a lot of trouble for a few dollars but it has happened on the last 2 shoes I've bought and one turned out to be not authentic and then Stock X got me the item at no extra cost, but the shoe laces were different length and the marks they said were from manufacturer and the left shoe fit was way different from the right shoe and the lace eyelets were extremely off in comparison to one another! But i am trying my luck again in hopes it all works out after the GShock i got was mint, I'm hoping this pair of shoes comes the same! Kills boredom during quarantine so I guess it could be worse!

Premium $$$ + high fees for Sold Out Merch!. StockX is a buying/ selling service with high fees (seller fees, shipping, tax on already taxed merch -thx to the eCommerce world bowing to Congress, and now 3% BUYERS FEESapp is getting more and more glitchy. The past sales have come into question as I never lost items for sale: and somehow I was “the seller”… then obviously I was unable to fulfill sale: $15 penalty. It isn’t enough that 7% of my items are considered “defective” it’s a wonder the manufacturer is still in business if StockX thinks everything is not to their selling standards”. My days as a top 10% seller are shortly numbered. ) an $80 item will cost over $100! Insane shipping plus tax and while it comes 2-3days after shipped the “FREE authentication” takes 2-3weeks from when the “bid is accepted”. Not for the spend thrift and not for the “petty bidder”. All in all this “commodity/ Stock market style site/app generates way more desire by counting all and any bids by a buyer vs. all the sales offers by each seller= creating a pricy, way over hyped, eBay-counterfeit-proof market place... sad that counterfeits even exist, sadder a service capitalizes from a free-authentication service... CEO $billionaire even raises fees during a Pandemic? I wonder if he lays off to gain $, too? Go small business boutique and spend less, get the same, and help small business owners.

Great App & Great Company. Let me start off by saying I wasn’t always a big StockX fan, in fact I thought they were a bit pricy in the past. However, I recently started using them for collectibles and TCG purchases. They have quickly become some of the cheapest and most reliable for TCG purchases. A lot of people tend to use eBay but most of the time I’ve noticed the prices on eBay are crazy compared to most places including StockX. Sure you pay a little extra to have your product verified but that protection is worth it. Any problems and StockX has been great about fixing the issue quickly. StockX has really expanded their offerings and it’s been very valuable to me as a collector. As a whole the app is just as easy to navigate as the website is and is fully functional. You loose functionality with most apps compared to the websites offerings but this definitely isn’t the case when it comes to StockX. I love the simplicity and functionality of the app and use it on a regular basis. As a collector StockX and the app itself has been an invaluable tool to add to my disposal and I can highly recommend the app and the company to any collector out there looking for another great source.

Review change !!. I just received an email letting me know that my item has been authenticated and shipped . That’s the second pair I’ve purchased in 2 weeks . This app and company are amazing . I’ve done some research into the company and how it works and they have a pretty good business model , with some of the best sneaker experts in the business . They take this very serious . I would recommend this app to anyone and everyone that would like some peace of mind after spending hundreds or thousands on a sneaker you hope is real . Sounds like a great great thing . These people spot fakes a mile away . UPDATE REVIEW !!!!!!!!!!!!!!!!! Since I got the app I ordered over 4K in sneakers over 2 months .... every box came with a tear in the exact same corner for each pair .. 5 in total ... I email them asking them if they are now considered non ds and they tell me the are sorry for ruining the boxes and gave me a 20$ disc on my next purchase. Which is trash cause ruining the box can cost me a few hundred dollars when reselling .. so when I go to use the 20$ disc on a purchase , they tell me my account is frozen and under review . Trash !! Pure trash .. I’ll just take my money to goat ... never rec a damaged item and just ordered another pair of human races nerd color way ... I’ll be closing my account thanks stockshit

Great With on flaw. Love the service and the fact that they verify the shoes are legit before sending them. The pricing isn’t always great but that’s also due to the vendor. The only one thing I think is horribly wrong is that if you try to have your purchase delivered to a different address other than the one you originally registered with, it will flag you for fraud and they will cancel your order and put you on a fraud list. I think they can do better than a computer flagging your address and not even explaining why it was flagged or not apologizing and having it sent to where you are. I have 3 homes and I can only order to the address attached to my card even if I say the shipping and billing address are different, you still get flagged and order returned. Now that’s the part that is not fair. This is bid wars so now I may never get what I was looking for because I was legit but flagged and product returned and then some one else comes and buys it before the issue is resolved and I’m stuck looking stupid with an apology from Customer service like it resolves the issue. That’s not acceptable.

StockX only protects their pockets!. I ordered 2 of the same style and color shoe. One for myself and a matching pair for my wife. Though ordered the same day I did not receive them on the same day and I understand that coming from 2 different sellers, however once I put both shoes side by side there was a clear difference in color. The pair I ordered for my wife was off in color and also had a smell as if they were displayed in a smoking household. StockX told me that they wouldn’t do anything about it and if I wanted to I could re-list and sell them. After repeated back and forth emails with the so called support staff that are only reachable by email I realized that they didn’t care about me as a customer and only about doing anything they could to prevent having to refund me my money. They are taking a percentage from both parties in every transaction which should be justified by the level of service and care for their customers but instead they have taken a bare minimum approach so they keep customers at a certain distance all while hiding behind email accounts so they don’t have to truly face their customers when they have issues and they throw their hands in the air as if they don’t make mistakes so they can keep you money instead of helping to ensure that you get what you paid for.

Do not buy!!!. I really want to give zero stars, but since i can’t. I ordered a pair sneakers from Stockx and first of all it took forever for me to get the sneakers. I know it’s around Covid time but there was no updates from Stockx whatsoever telling me about my shipping. Secondly, when I finally received my package the shoes looked fake and worn. Stockx also have no returns, so I decided that I would sell them back their fake shoes. When I did the whole process, The website/app wouldn’t allow me to print the shipping label. I contacted Stockx multiple times through email through Instagram and it took them over 48 hours to respond, when the sell needs to be shipped within 48 hours. Anyway, they finally responded and they refused to send me a copy of the printing label through email. one of the support reps told me that “I couldn’t print the label because my phone number that I had put into my account was nine digits instead of 10 digits.” I explained to him that my phone number is indeed 10 digits, and that the app would not allow me to put nine digits as my phone number and save it. So in conclusion I got no help from Stockx and in the end, the order was canceled; which I was glad that they canceled it because I feel that if I had shipped it over after all, they would’ve said the shoes were fake even though I got the shoes from them and I would’ve had to pay the penalty. So whatever you do, don’t buy from Stockx. Or at least do your research.

More fees / UPDATE. I’ll be brief because this is my last transaction with Crooked, Greedy, Unprofessional & Thieving SuckX! Went to sell some Supreme 3 weeks ago to make some quick Christmas $. Dropped and UPS delivered promptly. SuckX did not update my profile as received & complete the transaction for 16 days!!! During which they either ignored my emails or stated they would get back to me in a day or 2 & have it resolved, they didn’t. I spoke with an Attorney and the Arizona PD regarding charging them with theft. On the 16th day they reported that they’ve authenticated, etc after I’d told them “Either waive all fees and send cash or return my Supreme. They processed anyway despite not having approval & charged me fees, can you believe that? I’m giving them 24 hours to refund & plan on seeing them in court either way. Some people seem to think their Terms & Conditions are Iron Clad but an amazing Litigator Colleague has stated otherwise in my case. Stop being bullied by SuckX! Take your business elsewhere! In the roughly year and a half doing business with them I spent 4K on shoes & sold more than 1k in apparel & shoes, We deserve better SuckX! More fees because of this PayPal union & I can’t use a prepay? I like having a prepay for various reasons mostly because you can’t be trusted with the account I keep thousands in! Just made my last sale with SuckX. Your GREEDY

review. im sorry but just being honest. ive bought two pairs of jordans already on stockx and they were for a fair price i guess you could say. but i want to buy some new 4s Black Cat but looking at the price yall raise it up way too much. like honestly 4s dont even cost 400 dollars. 200 would be accurate but 400?? i feel like yall should consider prices cuz im sure theres plenty of people out there who want to buy jordans but cant because of the prices and they cant because they not in stores so you guys are the only option there is beside goat app but im not gonna talk bout them cuz they prices just mad crazy. but like jordans not just for people who got hella money. theres other people who wanna buy shoes for a certain price but yall just raise it up too much. thats all i wanted to say thanks. and can yall please respond to my review cuz it shows yall atleast care about yall customers. ive bought two pairs, love the pairs but like the prices are the issue for me. im not saying change the prices and everything just for me but maybe take it into consideration. some of us got parents payin bills and even if we want a pair of jordans we just dont ask cuz we know our parents work their butts to pay bills and necessary things. but then im gifted with like 350 bucks and im thinkin ima be able to buy the pair of jordans i want, and i check and they're literally like 430 bucks. in my opinion that is too much. if you guys can please respond thanks.

StockX is a “shop at your own risk” company. Purchased $1966 dollars worth of products on StockX in the past 6 month ranging from Jordan’s, belts, and shirts. I had good luck with my first two purchases, a pair of 1s and a pair of 12s. Both were fairly priced, so it gave me trust to make larger purchases. Well, I purchased a pair of Bred 4s on September 13, and spent $460 after shipping and tax. Upon passing verification at StockX and receiving them, they seemed legit so I tucked them in the closet. Decided to wear them yesterday and within 4-6 hours, they began “peeling” at the sole and the shoe was showing all signs of being 100% fake. No telling these were fake without actually wearing them, which was my downfall. Crazy how StockX has this “hands off buyer/seller approach” so that when it comes to responsibility and accountability they are not liable. Just the “middle man” when it comes to customer service which is rather convenient for them to pocket money and allow fraud to occur under their watch. I’m pretty sure people at StockX verify real kicks sent in buy sellers and then swap it out themselves for fakes. StockX is full of scammers and would beware spending your money with them. Expensive fakes are unheard of, one could simply source those from Southeast Asia if that were the case. Losing good customers daily!

Service and platform have really gone down the drain. I’ve been using StockX for the past 3 years with pretty good success. The shipping was always fast and while you paid a slight premium for products, I always felt like I could trust the authentication process and I knew what I was getting. Customer service also en pointe: fast, responsive, handled things with no questions asked. This year though, I pick-up a couple new pairs of shoes and there are tons of new problems with the platform. Shipping has been slow, read: waiting 2-3 weeks from order date (as a seller myself, you typically need to ship product within 48 hours) and no explanation on the delays. Communication from service has been poor with response times up to 3-5 days over email, there is no phone number to call. For one of my pairs, they sent me the completely wrong pair of shoes with the wrong receipt and the right box. They offered for me to keep the shoes and enjoy a $20 discount off my next purchase, no thanks since these were of significantly lesser value than what I paid for. When I told them I’ll just cancel the charge on my card, they offered a full refund, still waiting on that refund today 5/15, purchase date of 4/13. What a shame, StockX used to be great, a premium service at a premium price, but I don’t know what we’re paying for anymore.

Poor customer service. I purchased a pair of dunk lows. I received them and they are not authentic. I own many pairs of dunks. The sneakers don’t match, the weight of them are too light, the size is no where near a 5. I had reached out on June 21st via chat. I was told to wait 24-72 hours for a response. Well I never heard back from anyone. I reached out two more times and finally heard back July 1st. Tiffany from Customer service told me she required more pictures because apparently the 7 I sent weren’t enough. I explained to her I was out of town for the holiday and do not have them with me. I received an email this morning telling me my case will be closed because they never heard back from me. I literally just walked in the door and sent them to her. She said it’s their policy to close a case after 2 days of no response. I responded stating it took over a week and 3 case numbers to even get an email but it’s ok for them to only wait two days? I will never buy anything from here again. The customer service is not great and not to mention my sneakers are not authentic. They will tell you that they were inspected etc but came from Hong Kong and never told me until after my purchase. I should’ve believed what I heard on the news. Proceed with caution

Horrible. Horrible customer service and Communication i initially had reservations about dealing with this company but my daughters insisted as the sneakers they wanted couldn’t be found anywhere else so I purchased both of my daughters sneakers from stock x for the start of school one pair I never received shipped with DHL and supposedly left at my front door not only do I have ring video doorbell but also video surveillance on my property I checked all notifications and videos available and can confirm without a doubt that nothing was ever delivered or even attempted at my address I immediately contacted stock x and not only were they extremely rude throughout the whole process but every time I contacted them for a update there was another excuse long story short 3 weeks have gone by and I have still not heard back from StockX or it’s customer service department I did receive my youngest daughters pair shipped via FedEx just a few days later thank god for that but still forcing me to file a complaint with the Better Business Bureau concerning their conduct something I’ve never ever even thought about doing in this situation unfortunately I felt as if I had a little choice horrible company horrible experience horrible customer service my suggestion is keep looking shop elsewhere do not trust these people with your money

Trust is key. So when I order a Jordan, Nike SN dunk Etc. In the back of your mind you’re thinking what if I get some fakes??? As all sneaker heads do when we see a deal that makes us think is it fake, it’s nice to know StockX has a verification process. I can attest the validity of the authentication process J’s very good. Every pair I’ve gotten so far (7 pairs) have been genuine and authentic, if it’s not they send the shoes back to the seller. ( recently I ordered the LB 1.0 pumas rock ridge red blast and the Rick and mortys, both came and both were real even had a authentication tag hanging from the shoe.) but the rock ridge red blasts were delayed due to a “seller issue” instead of doing a lot of crazy extra stuff to file a dispute etc. they really routed me automatically to a seller that had the same product for the same price, did it take longer? Yes but it’s authentic and haven’t ordered a pair of shoes I haven’t been satisfied with. (Also bought a PS5 and an Xbox X on this site and both were 100% legit. Just make sure you look at the plug in the description if you’re in US don’t buy an Xbox or PS with a China plug, Aus plug, etc make sure it’s the country you’re in. Love stockx!

Worst costumer service. 1 star is too much, but there’s nothing lower :/ This company’s policies will rip you off with their win/win deal. This is a multi-million company that can not handle its costumers issues as any other business, but thru e-mails which are not even answered in a timely manner. StockX has strategically place numerous policies to make sure that if somebody has to lose money, that person is you (the consumer). Make sure to read thoroughly the policies if you decide to sign up, your chances of receiving what you are looking for at this marketplace is about 50% (better than your chances of winning in Las Vegas if that helps). For those that have been hustled and never complained to this company, just wake up and stop settling for BS like this. Not reporting the issues you encounter at selling/buying just because you still want to stay in business with StockX is just good for StockX. If you are a seller keep in mind they take all the credit from your effort and abilities when an item is sold, nobody will ever know it was you whom made it posible to deliver a great product, in the other hand if you are a buyer, please don’t throw away your well earned money. Once your purchase is made there is no posible way that you can return the product in most cases, StockX standards of deadstock items is pretty lame. I ended business for good, hope you do as well. Stay grinding!

Fake items/ lost packages/ refused payouts. First off let me start off by saying i have been using StockX since 2017. Had never really had any issues besides long wait for payouts or purchased 3/6 week wait times. Most recently I have encountered a lot of unresolved issues that has left me with 1 star review of the platform. I was a loyal user now I am slowly transitioning to other platforms as a seller. Given that i am a power seller on the platform (500+ sales) Most recently I had 2 items fail the authentication process. I reach out and summited purchase receipts for the items and they approved a defend review. The items where sent back. Marked as delivered by ups. The items where essentially stolen even though tracking shows items where delivered. StockX refused to give me a full payout for my items a $1600 payout. And only paid me $140 for the items saying since the items initially failed I didn’t qualify for the full payout. Even though I sent the purchase receipts. And even with the fact that the items showed delivered to their warehouse they state that the information is incorrect. Another issue is that mostly 90% of my orders I have been receiving have been all fake. And I have had to send them back for a refunds. The support system is not the best. When sending emails it’s always a different agent responding back which makes things more complicated

FRAUDULENT. WARNING!!! DO NOT BUY FROM STOCK X. Let’s start off with a little background story. I’m a young male who collects shoes, and who takes pride in his shoes. This was my first time shopping at Stock X I usually shop on the goat app, eBay, offer up, or I’ll just get my shoes from the local stores. I bought a pair of SoleFly Jordan 17 Low Size 13 (DEADSTOCK/Brand New) Stock C sent my shoes in a timely manner, but the shoes we’re in BAD CONDITION! First off: Every shoes Stock X sells iAds supposed to be BRAND NEW UN-Used. My shoes were obviously used. It came with a VERY BIG CREASE on the right shoe. The left shoe was fine. If you know your sneakers their are only 2,300 pairs of these shoes an each shoe should come with a tag showing which number out of 2,300 do you have. The tag is missing looks like someone pulled it off or cut it out. You can literally see where the tag was taking off at. Now that means the shoes is technically damaged. I emailed them expressing my disappointment and disapproval of the shoes and it’s condition. They sent me a $10 off the next order coupon and told me that the shoes are “considered deadstock to them.” “We allow people to try the shoe on and the shoes will still be considered deadstock” IF ANYONE TRIED THE SHOE ON THE SHOES ISNT DEADSTOCK ANYMORE. IT IS NOW CONSIDERED WORN. They told me feel free to sell the shoe back to them LOL. FOR $150 cheaper than what I paid for LOL

Worst company I ever dealt with. Originally I used the app to buy some shoes for work. First problem is as they didn't let me use my home address. They claim it doesn't exist. That it's invalid. I tried to reach customer service and it was harder than doing a rubix cube blindfolded and drunk. They claim there is a live chat icon in the app but i have never seen it. Then I realized they charge an insane amount of service fee after you purchase the shoe that's already being scalped 2X+ retail price. My next issue was with selling. I was busy so I shipped my shoes the day of the deadline but wasn't late. Since my address isn't valid they defaulted to my old home address which I can't get to. They later cancelled my sale, and said I didn't ship by the deadline. Which was entirely untrue. When I saw that I realized the shoe would go to the wrong return address. I sent lots of email since you can't call or chat someone, and they wouldn't even address the issue, instead all they said in the emails is that they were sorry. I never leave reviews but Stockx is easily the worst company I know of. Never again. I'll use goat or eBay if I'm doing shoes. I hope you feel the same way and leave a review. They deserve to be removed. It's a scam and it's a greedy platform that drives the prices of shoes And goods thru the roof. They need some customer service advice as well.

Safe and Straight. Heard of the site and app from a co-worker... got hooked, bought one. Won a bid on the other! Update: I won a bid, first seller sent the item to StockX and they verified it not a genuine item, sent an email to me regarding the issue. Cost me nothing to get the item that I won from the bid. They worked with another seller to get my item to no further cost to me. That my friends is how you take care of your clients! Since the pandemic, Almost all of my Shoppings are done online, checking for bargains and what not. I have learned a costly lesson recently, just because it’s cheap it doesn’t mean it’s real! Lol. I got all excited when an Item, to me, is a little expensive and tbh an item I can do without was on sale at a cheap price on facebook market. Yes, StockX is still expensive, the price plus the additional costs at checkout adds up, but it pays off in the end. I have not encountered any problems with StockX, yet. I understand that these pandemic really added times on delivery dates and such. But, I wait with the peace of mind knowing that my Items are all Originals coming from StockX! Stay safe out there! God bless!

I never get my shoes!. I’m a sneaker head so I’ve known about stockX for years but this is my first experience ordering from the site. I’ve been wanting the Jordan retro 1 court purples for some time now so I finally decided to order them. The first attempt was a bust. My order status was pending on “In Route to stock X for authentication” for 3 weeks then I randomly receive email stating that I was being refunded my money with no explanation to why. I was guessing either the shoe was lost in transit to stockX or the shoes was fake. Once I got my refund I decided to give it another chance just a half size bigger this time cause I really like the shoes. Only thing is I’m getting the same results. This is week 2 with my order status on “in route to stockX for authentication”. I’m just waiting on that email stating that I’m going to receive a refund because I lost all hope that I will ever get the shoe through this site. I have friends that ordered there shoes after me and have received their shoes in a timely manner so I know it’s not due to covid. I really wish they would give a explication to why I am receiving a refund and not my shoes. I was told by a friend that shop with stockX that if the shoes is fake they normally just request a new shoe to send to you. So if that’s not the case with this second order I’ve done for the court purples then I will most definitely be deleting my account once I receive my refund. This is a bad experience for a first time buyer.

Review. I truly love this app I go on it multiple time throughout the week just to browse. If there is a shoe I am unable to get when it drops I can always depend on StockX to have it. BUT, recently I have been running into issues and it’s always with highly sought after shoes. I buy the shoes at the sale price and then done now I just wait and Ill have my shoes with in a couple of weeks. But now after the 3rd time of it happening to me I have now caught on that if before my shoe has been sent out to authentication if the price for the shoes has gone up I will receive an email stating I will be reimbursed my money with no explanation whatsoever and now 1. I have to wait for my money to be reimbursed and 2. Since the price has gone up since I purchased my pair of shoes I have to pay the difference. It is complete bulls$*t that I now have to fork out more money after payment was already taken from my account. I understand who wouldn’t want to get their money’s worth from an item they’re selling but if you post a sale price and it is accepted then you should honor the sale, not do all this shady business and take the pair you just said you would sell to me and sell it to the next person for more. StockX needs to do something about this if it continues I will be forced to stop buying from this platform all together.

Wear da shoes ?. When StockX was first open for business. You could pretty much find almost any sneaker out there. You could find an old pair of what you once loved and the swag increased. Sometimes you might have paid a little more than you where comfortable with. But it didn’t matter. Cause you finally got what you’ve been hoping they would put back on the market for years. Now was just days away from a reality. I consider myself a “D League” student when it comes to sneaker knowledge. What the structure of StockX did was practically destroyed the sneaker industry. Though, I firmly believe that was not their intention. What had been happening sporadically with the pricing of hard to find kicks before StockX was around had raised a few eyebrows on what some where paying for a pair of sneakers. Once StockX exploded onto the scene it almost became the norm to some to spend almost 2 1/2 to 5, 10or even 500 times the amount for a pair of sneakers. I am a big big fan of StockX but what has or I should say had done, by no fault of their own, was jack up the price of the sneaker industry as a whole. The major brands where soon to follow. Now, everybody stock of brand spankin’ new rarity's are dwindling down. We can look forward to StockX branching out to trading cards. Which can an should and deserves the same inflated prices the sneakers had seen. The cards will live on forever. The sneakers do and did not.

So many obvious, simple things to fix.. You can tell this app is made/led by the kind of people that are into the hypebeast scene. Hard to put a finger on exactly why, but the whole experience using the app feels “unprofessional” and unbecoming of a business with the amount of recognition and revenue I’m sure they have. The app can be very unintuitive, UI wise. The writing style of whoever writes the text is distinctly immature/unprofessional sounding; there are subtle words/phrases sprinkled throughout that make me cringe, knowing how big this company is. And there’s lots of stuff you’d have thought they’d have fixed in the several years I’ve been paying attention to it. I just love having to re-enter the search filter constraints every time I do a new search. Also, it’s cool to not be able to select multiple sizes, multiple price ranges (or better yet, custom price range?? How hard can that be?). And even the sorting function, while impressively thorough, can be confusing and unclear at times. Super amateur app, relative to what it should/would be, if it were run by people other than “these” kind of people, ya know? 😂

Clayton T Sharrard. Look, I made the mistake before of eating these Company and it’s staff at a low one star. Even though they had always went above and beyond for me. The reason why I had done that was because they authenticated a shoe that I felt was 100% suspect ( RETRO 1 Patented Bred). This was because they shoe had a few signs of being a UA. STOCKX not only offered to inspect the shoe again but they also did it free of charge. Few days after they told me they would not send me a refund as they inspected the shoe and it was a 100% a authentic shoe when I got it back from Stock X I started buying from goat. Them purchases went terribly wrong as I did get a Unauthentic shoe of that same style. I have them emails I’d love to attach of them offering a full refund. StockX has not only taken VERY GOOD care of me but they go above and beyond any other company I’ve went with before. They are very welcoming with there communication. I am a man so admit when I make mistakes and this is exactly that. Even though I had posted my skeptic view on social media they were still willing to see I made a mistake and move on from there. I am still building a portfolio with them to buy more exotic pairs like the ( Dior Retro 1) but I promise if anyone has doubt I promise this company will always calm them buy being the up most professional responsible actions. Clayton S.

Employees swapping shoes and taking parts. I had won a bid on a pair of shoes and they had told me parts where missing they sent a picture the shoes appeared pre-worn and looked like they came in a garbage bag... I’m sure if Eminem ordered shoes he wouldn’t of gotten any emails about the seller sending scuffed J’s and missing parts. The company doesn’t care about “regular” people or the shoes it’s clear AND while I was bidding the seller was also bidding up the prices it’s called “Shilling bids” they’re is no way of telling who’s bidding and if the bids are actually legit. I’m still awaiting a response about the shoes it’s been almost 2 weeks since I won the bid I requested someone call my phone number but that prolly won’t happen as the company doesn’t care about the people or it’s reputation as a company, they just want to try to “look cool in front of celebrities for clout” they might not even respond at all leaving me to recover my $ through my banks complaint department so 2 weeks on the shoes then 10-30 days on the bank recovering the money spent on the shoes so a 45 day wait time for just my money returned. This company is being reported to the BBB as a fraudulent business. It seems as if the employees swap shoes and steal parts for some personal collections they have.. I ordered size 11 the most common shoes size in the world I bet if I ordered size 7s there wouldn’t be an issues at all. The company seems shady must be why they have a fake review from Eminem.

Very poor business practices.. Won the winning bid on a pair of $300 KD12 90s Kids sneakers on Friday 4/11. It’s now Weds 4/17, and their status is still showing “waiting for seller to ship”. I understand the weekend fell in the middle, but their own FAQ states that the seller has two (2) days to ship the item. It’s now past that point. Stockx doesn’t even have an contact telephone number to reach them, so you have to rely on email contact. I received an email from one of their CSR’s in reply to my inquiry, and all it consisted of was stating (word for word what their online FAQ states) of taking anywhere from 6-10 business days for normal delivery to me. Nothing said about the delay in receiving the shoes from the seller, how this diverted from their own online statement of the seller having 2 business days to do so, not even a resemblance of care or empathy. Thanks for nothing, Stockx. I’ll be sure to take my future business elsewhere, after I try and recoup my $300 from you guys. I urge others to steer WAY clear of this company and use better organized companies out there — which there are a few of, but I won’t advertise those here. Just do your homework and read reviews to find the good ones. Stockx clearly isn’t one of them! Extremely irritated at this transaction and they could give a rip less after taking your money.

They’ve got your back!. Believe it or not I have not received any pair of sneakers that I’ve attempted to purchase from StockX (as of yet). I was looking for a pair of sneakers online a couple months ago and the only site on the internet to show a listing was stockx. I really really wanted (and still want) these shoes but was a little based on some others’ reviews and with their business model in general. What if I got fake shoes, wrong size, wrong style, etc? Chances were that I’d be out a few hundred dollars. I sank in and decided to bid on the shoes. StockX emailed me during every step of the process (shoes were sent by seller, delivered to StockX, etc). Unfortunately I received an email a day after that my order was canceled because the shoes did not pass inspection (probably fake). At this point I could care less about the shoes but now I completely trust StockX and will without out doubt use their service again. Again, a month ago I tried buying the same shoe but a size smaller and yet again StockX emailed me telling me they were fake and refunded my money the next day. Sorry StockX I won’t put you through this again lol. I have complete trust in their service and now on to bigger, better and cooler shoes. To all you eh-hole sellers out there trying to sell your fakes, get a life and give this company a break. One suggestion: let the users’ login token stay valid for a little more than the 2-3 days to avoid login fatigue.

Sellers Beware. Sold an item on the 22th of April. Everything seemed normal packaged my shoes dropped them off at UPS no big deal. The next day I get a notification from stock x telling me they cancelled my sale. I was very confused at this point because I dropped off my item in the time frame that I was supposed to ship. I email stock x to see what the problem is. An agent from stock x tells me that I used the wrong tracking number. I told the agent this was the tracking that was provided and emailed to me. Keep in mind I’ve sold 3 times on stock x so I know the procedure. So the agent said not to ship my shoes. One problem, my shoes where already on the way. The way the agent acted was as if StockX makes no mistake. Sent her a picture of the email they sent me with tracking number. Clearly this mistake was on StockX’s end. No response from stock x for about 3 days. So once again I go out of my way to try and communicate with stock x about this issue. Finally agent tells me that they’re shipping my shoes back to me. This was on the 28th of April. May 7 and still no update on the tracking and I still haven’t gotten my shoes back. 19 emails back and forth and they still haven’t sent my shoes back. Stay away from StockX. I will never do business nor buy ever again. Send me my shoes back already it’s been 2 weeks!!!

Man tries to make account for days on end, but StockX says no ‼️. You heard that right. Whack slapping titty bappin goobers over at StockX are jaggin me off ‼️I wanted to buy those gosh darn new balance 2002r protection packs, but I was required to make an account. This was the first red flaggedy. When I try to make an account, I chose to continue with Google. I click continue with Google. But to my silly surprise, it says they can’t log me in at the moment‼️‼️😦 I mean gee willikers 🙄. Me and StockX go way back and this is how he repays me⁉️⁉️not on my watch bud 😡😡😡. I keep fingering my phone screen trying to sign up but the dubious thing isn’t working. I try again for weeks after that mischievous incident 🫣🫢. Fast forward to now and I have 2 pairs of kickities 👟 in transit to my estate 🏡. But where did I buy them you may ask, scallywag? Mother flipping Goat. I could have checked out as a guest on goat but I chose to make an account to make sure all crep websites weren’t busting my chops 😵😳. I made an account with no difficulty at all ‼️‼️ Scallywags, scoundrels, saboteurs ‼️‼️😳😡😡😡. Absolutely unacceptable. Devious fellas over there at StockX. They really screwed the pooch with this one ☝️ . Just wait until my troops are gathered, and you’ll truly see the devious ones here 😈😈😈👿

Stock X gets all my money. What can I say about stock x? It’s kind of like being married to an app. I’ve made numerous sales, purchases more than I should. But, I love sneakers. Have for multiple decades. It really is a gift and a curse being able to always find a coveted item... for a price! Ultimately the folks at stock x seem to have the formula. As an app, most things run and flow smoothly. One glitch I do notice is at times, when you view “all bids” to get a sense of what people are biding, the app will display inaccurate higher values than what the main product page does. I’ve tried listing items for highest bid shown in all bids screen and had my product sit. I haven’t had the best experience with their customer service dept. if and when I ever had questions about verification. Mainly, if I ever felt my product wasn’t authentic, I’ve always lost that argument. In conclusion, I spend way too much on this app and track values somewhat obsessively but it gives me a hobby. Just not sure it’s a good one. It’s very similar to the Stephen king book, “needless things”. Best advice? Bid smart and not when emotional over a L. Good luck and good year!

DO NOT SELL THROUGH STOCKX. Awful customer service. Was a loyal customer for years, sold 30+ shoes through them and bought a few too. Ran into an issue recently where my shoe box got damaged during transit, water damage and a hole in the box. When I shipped them, the box was pristine. I found out my order was cancelled and never got an explanation why. I had to call them for them to explain to me the box failed verification due to the damage. They sent me through an appeals process but told me they needed to see photos of the box before the product was shipped. I sent the only photo I had and apparently it wasn’t good enough. They needed “all angles”. Nowhere in the shipping instructions does it even recommend to take photos of product before you ship and it is not a requirement to sell through StockX. But because I didn’t have the right angle in the photo, they told me they couldn’t honor the sale. Even had the audacity to tell me they would “do me a solid and take away the penalty fee I had been assessed”. What a joke. At the end of the day I am left with damaged product that was not my doing, with product that is now not worth what it was. Stockx did nothing to fix it. Nothing to assist their long-time customer. They don’t care about the people who lift up their platform. They lost my business over one sale. Use GOAT!! Do not use StockX!! Will share with anyone I can.

Some positives , some negatives. I started off as a buyer and after a couple years I decided to trade on StockX. I’ve sold over 30 items in the last 3 months on StockX. Over the course of that time, I’ve had a lot of misfortune making sure couriers delivered what was sent out on time but Covid-19 has caused a lot of transit issues which in turn had caused me lose sales that I have made through the app. Unfortunately this is something the StockX support themselves cannot stop, the expiration times for an item to be shipped is calculated and executed solely by the system/program that StockX uses. Just today, I had sold a skateboard deck, and had it not pass authentication because it appeared to be a different color as what was shown on the app. However, those that monitor and verify items need to do a little research before they come to conclusions, because some images shown appear to be a different color than what it actually comes out to be. Because of this I’m out about $15 and lost the sale on top that, only because they were solely focused on what they were seeing on their site and not doing further research to verify the item more accurately. The resale niche is great but, sometimes it can be a headache especially if the verifiers have no knowledge on select items that they verify for more accurate results.

Bought an item I may never receive. Bad customer service.. I purchased what I would call an expensive LV bag on StockX for my wife as a gift. The initial order ended up being refunded to me after quite some time after StockX never got the item to verify it. Okay not the end of the world but when trying to call customer service you’ll find it’s impossible. You can “request a call back” which I did twice but I never got a call. I was told over e mail I could purchase the item once more and everything should go smooth. Big mistake. The item took longer than advertised to get to stockx and get verified, and is now stuck in customs with no sign of it getting out. StockX is unable or unwilling to give me the info customs is asking for but has told me they’ve sent the info twice to FedEx. I’ve been told I’d get follow up e mails multiple times that I haven’t gotten. Again would be much easier to just call StockX but it’s impossible and I’ve been assured over live chat the info has been sent but FedEx says otherwise. I’ve been told I can’t/wont get a refund until “an uncertain amount of time passes” and customs sends the item back to StockX and they verify it. Starting to feel like I got scammed. Expensive way to learn the hard way.

Pretty cool. Quality shoes. I’ve bought four or five pairs from StockX. I’ll probably buy more when I really want a particular shoe. You have to know exactly what you want, search feature is busted. There no real browsing. Then you better already know how that shoe fits and be perfectly accurate on your bid. There is a ZERO RETURNS policy, which is utterly whack. Buy the wrong size, or they don’t fit right you’re out of luck. Accidentally bid on a size ten for my son and won. He’s a size 10.5 and when I contacted them they said try selling them. That’s pretty much the last thing a customer wants to hear. Bidding is meh, because you can bid up to the asked price, or whatever wait a month, and nothing happens. No notifications, no “someone has outbid” you like EBay, nothing. You have to check back in on prices. The follow feature is garbage. Basically you have to go here with the intention of spending all the money and your probably not going to save much. Order perfectly. Don’t plug in anything wrong or they will just laugh at you and keep your money. It’s a cool idea, it’s just not the best way to go about it. Great shoes. Brand new or at least the ones I bought. They clearly have solid products no worries there at all. Their execution meh...

Terrible all around. They say it is sort of a live stock exchange experience putting buyers and sellers together in real time. That may be true but they don’t tell you that once you buy you are hit with huge fees. So if you get like you found a deal… you didn’t. If that isn’t enough once you buy and find out this is something you can’t monetize half of what you order doesn’t make it through their process so they have your cash for 10 or so days tied up until they put it back in your account. If you do get the shoes and want to sell them and cut your losses this is where you need to really hold on. The fees up front might have seemed bad but they charge a 10% fee to sell plus other fees on top. And you will have your account suspended if you want to sell over 8 pairs which happened to me. I am selling shoes I have just purchased from my portfolio only that were just approved but my account gets suspended and I am sitting on a suspended account losing my live asks and the bids that were attached to them. So if you just want to buy a pair to wear then ok but if you want to buy a few pair for personal use and want to sell others just know you will be taking at least a 40% loss and it will be on their terms when and if you can sell them. Customer service is a joke as well. Hope this helps future buyers stay away from this company.

StockX Review. Recently I’ve been looking for some yeezy’s, as I’ve always wanted a few pairs. I’ve seen StockX and Goats ads on IG and my wife wanted a pair of Triple Cream/White 350s. Her birthday was near so I thought I would surprise her and ordered a pair off StockX. Right after ordering a pair I was jealous that my wife was getting a pair, so I ordered me a pair as well. Both came fairly quickly, although I would like the seller to be obliged to ship out within two days of ordering. (Think I waited like 4 days before I got a email that the seller has shipped). I love the verification process and I got a email saying that they were confirmed authentic. They came about 2 days later, both boxes were in great shape and the shoes were in pristine condition. Since then I’ve ordered some Blue Tints and used the Affirm feature (which is a cool feature) cause my wife’s bday is super close to Xmas and all my Xmas shopping had me hesitant to spend $400 on another pair of shoes I didn't need. But I took advantage of the feature and pay $36 a month for them. I’ll pay them off in full in a month or two but it’s nice to get a pair before you’ve spent a dime. Love StockX and will continue to use them to buy my shoes. Even got my dad to sign up and buy some Carmine 6’s. Everything came as advertised. Good business! Highly recommend.

Whats going on.. I bought two pairs of shoes two days apart from eachother. The first pair was about 550$ while the second pair was 700$. The first pair got delivered to stockx and shipped back to me within about two days. The second got delivered to stockx for authentication and that was about a week and a half ago. It still is apparently waiting to be authenticated. Doesn’t make any sense the first pair got authenticated within two days a couple days before my second pair got there. Can’t imagine within two days they received so many shoes so it would be taking two weeks to be authenticate my 700$ shoes. And of course theres no support number to actually talk to someone. Just a “live chat” that ask you a million questions before you are able to actually start texting someone and they just basically said they were very busy so they should be shipped out by the end of next week? So i guess after my first pair took about 2 days to authenticate while my second pair got there the same day the first pair was being shipped back to me they received so many shoes to authenticate that the wait time went from two days to three weeks. I honestly dont know if they even have the shoes anymore or what is going on I just want my shoes that i have already paid for or i want a refund. Either way i feel like I should be reimbursed something.

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Zero support or service - buyer beware if item is not as described!. 10 hours ago Opened and resealed boxes sold by StockX!… I purchased 2 nba hoops premium mega boxes. They were supposed to be checked. They were not. Both boxes had been opened and resealed - half the cards were taken from the box I opened. I reported this to stockx who refused to do anything. The boxes did not come with a green x on them like they claim they do - they were not checked. I still have the second box which is ‘sealed’ and it’s obvious that half the cards have been taken due to the weight. I contacted StockX and they said they would do nothing and took no responsibility. Furthermore they have now blocked my account. I have done nothing wrong, stockX has shown a total disregard towards finding a resolution for a problem they facilitated. As a customer I am beyond appalled that StockX refuses to find a solution - they only need to take the 2 boxes back and they would see the remaining sealed box is severely underweight in line with the box I have opened. Then maybe they will take action against the seller so it doesn’t happen to someone else!

It’s great, a little overpriced with the shipping. Overall this site is pretty good, I love this app since I can order popular shoes from the u.s. that aren’t currently available in Australia, but honestly they’re a little overpriced when converting from USD - AUD. If your a real sneaker head and able to afford these shoes I would let you go crazy on this app, but the reason I said if you can afford them is because, the average price for a good pair of sneakers converted to australian dollars included with shipping is 523$ (If your wondering the shoes I used for this conversion are the Jordan 1 Retro High Royal Toe USD 376 shipping included in that price SIZE 10) If your ready to pay that price Go Krazy, Go Stupid.

Looks like I’m not the only one. My account was flagged the second I bought my first item. After taking your credit card info they just flag you as a fraud for no reason at all and ask you to provide picture ID, phone number etc. phone number’s a reasonable request, but who the fxxk asks for picture ID when you’re buying stuff from them? Private info bro..!!.. Do you need my passport and driver’s license too?? Worst experience so far.

The ONLY way to buy sneakers online. Absolutely amazed with the quality of service that StockX delivers. Shipping from US to Australia only took two weeks (in the middle of a global pandemic) and the shoes had no damage. Absolutely amazing service will definitely use again!!

Great turn around and service to Australia. Couldn’t believe to quick turn around from the time i ordered my shoes, to when they arrived in Australia! Also the tracking and information on the app relating to my order was spot on and extremely helpful!

Item comes with defects on it and do not accept return request. I bought a New pair of Yeezy Shoes from StockX and it came with defects on it. I contacted them as soon as I got the item not even a day apart and requested for the return but got no replies and it has been 35 days. It is their job to check the item but they failed to do it and sent it to me without informing about the defects on it. Be careful purchasing items from here. Better go for GOAT app as they accept returns not like StockX which is totally a scam.

Best place to buy shoes!!!. So incredibly happy with my first purchase from StockX. I ordered Jordan 1 Dia de los Muertos and they came within 14 days of ordering! I live in Australia so I expected a lot longer. Also the quality and packaging of the shoes was insane. I am so happy with my purchase. Massive thanks to StockX.

The worst shoe box I’ve ever had. Felt like I bought a used fake shoes when I received it - totally destroyed box with strong glue smell, no infill in the shoes which made it squished, thank god it had the authentic label. Plus, as a buyer you have to pay almost 25% extra for the tax, processing fee and delivery - wait a sec, I paid $45 delivery fee from the US to Australia, is it fair? At last, it ended up with nowhere to return. Never buy from STOCKX, try GOAT, at least you’ll get a new shoe box with cheaper price.

I wanted to buy lightning McQueen crocs. I was browsing looking for my first shoe I wanted to purchase off this app when I made my decision on the lightning McQueen crocs I put my card information in my address name all the details all for it to come up with and error I tried countless time restarting the app making sure the info was correct still couldn’t purchase these crocs my day is now ruined and I’m deleting this app

Using it for 2 months, not impressed. Functionality is ok, but my product is listed 2 with the market data not matching. How is it possible to track it’s behaviour if it’s not accurate. Bad customer service when it comes to shipping enquiries. How can you base it just off shoes with a $10 standard rate? Hire someone who can help your users create clarity when they want to sell on your platform.

Order is bugged. I ordered a pair of Jordan 4 unc form stock x recently for about $850 and the first time they refunded it for an in known reason so I tried it again and it has been 3 full business days since then and the seller has still not shipped it and stock x has done nothing. I was also never sent an invoice or receipt but the money was taken out.

Hi lovely lovely day at your. I have to be my friends but I’m going back in my room and then I’ll come to my place to pick it out lol I have a nice time to come back to you get some rest and I hope you have had fun today beautiful day and I love dan day love dan and love love ya love love it love love

Great service. I ordered a pair of Nike Air Force One’s from Stock X and was hesitant, as I’d never heard of them before this. I have to say the service right from the start was brilliant and I was kept up to date by the App. They arrived within 10 days to Australia and way ahead of their estimated arrival time. I was extremely happy with the product and service and would gladly recommend them to anyone😄

Great. I love the app. It is really good and easy to use. The format of the whole app is amazing. The only thing you should work on is when I type up Jordan 1, I get Jordan 6’s or other Jordan’s that are not the 1’s, so if you could make the searching thing know the product that is being typed in.

If I could give 0 I would.. StockX have been screwing its customers every which way. So many ridiculous fees, so many stories of how they’ve sold fakes and getting a refund is almost impossible. The customer service is pointless and truly destroy whatever is left for a nice experience. The fact that they had a data breach that they knew about and tried to cover up is another reason to be skeptical of doing any business with this greedy disgusting company.

Great but be cautious. Stock X so far has shown to be a great shopping platform. However you must be careful when buying items to make sure research has been done. I have found that some items on stock x are extremely well priced and I have managed to find some great deals. But other times I have seen an item be wildly overpriced, finding at item to be 179$ when I have found it for 30$ somewhere else. Other then this stock X has exceptional tracking systems and authentication checks. Great site for finding pop culture items. Overall great but just be cautious

Dumb site. If youre in Australia m, obviously you bid in AUD. Search for any item and itll show prices in USD, even though it knows you arent in the US amd if you place any bid it automatically shows your pricing in AUD. So when you place a bid, for say $500 (aud on your screen) and wonder why your bid isnt being accepted when on the mainscreen its showing thise items selling for say $475, its because its showing in USD. Its just dumb and confusing. I put VERY LITTLE faith in their so called experts who verify if a sneaker is real or not. Particularly on obscure models that it’s unlikely they would have a reference to check against. But they verify them anyway…not to mention there are certain factory’s putting out pairs that are almost undetectable. All in all, poor. Very poor.

Great app if you want to find that special something. The app is so easy to use Addictive when bidding for that special item. Purchased 2 pairs of shoes for hubby that he always wanted as a kid and he was shocked I was able to find his size

Stock X Overall. Easy to use and the best part is that all prices are decided by the people who are selling, bidding or asking for said product. Highly recommend this platform for reselling most everything and for buying.

Great app. The shipping and handling is quite pricey but it’s fast. The products are all quality. Watch out for fakes there are a few but you can filter them out quite easily. All round an excellent app for purchasing items.

Enter at Your Own Risk!. It is far too easy to order from StockX, and although I try to avoid paying over retail, there are bargains to be found. So enter at your own risk. Because once you pop, you won’t be able to stop!

This stuff is genuine!. I took a chance on ordering some dolls through here. They were a bit cheaper than eBay and gumtree. I didn’t expect much. The stock that I got was exactly what I was looking for, genuine, packaged perfectly, sent promptly. I have since bought 2 more dolls, and they are also perfect. I am currently bidding on two more. I think I’ve found my new favourite shopping site.

StockX. I love StockX because any item bought has been authenticated before it gets to you. The prices can be a bit high but being dead stock, this stuff isn’t easy to find elsewhere. They are amazing for finding that item you wished you’d bought but was sold when you went back to the store! The only criticism I have is that the seller of the shoes should have to accept a bid within 3 months instead of the very long time they can sit and wait for a high enough bid. If the item is receiving bids then it is up for auction and the seller should have stricter time restrictions to sell. Still, I give StockX a 4/5 stars.

Fakes and cancellations. On repeated occasions I have had an offer accepted, and then the seller receives stickers but never sends sneakers. Funny how it is always when I get a ‘steal’. Where I come from if u make a deal it is a deal. In my opinion Stockx should send a pair from their warehouses. I don’t want a refund I want the shoes I purchased at the price I agreed to pay. On top of that of the many orders I have received, while lost were indeed fine, one multiple occasions I have received damaged/ fake shoes. I will not be ordering again.

Best App. StockX is the most useful app the is, easy to use. Would prefer if the layout was more like the website bur still good as it is and there should be a few more filter options but apart from those 2 things its perfect!

The best. It gives you good prices on shoes that are very expensive. It’s the best app you will never regret buying issue and it’s even a trusted store which people loved and will not get skin from this app so I definitely recommend this app.

Best way to buy sneakers. I’ve purchased 3 items from stock X and I have never been disappointed with the service or the item. I managed to grab the Jordan 1 Homage to home and the pine green at a cheaper price then what I would have paid in some exclusive sneaker store in Australia or on eBay. Paying the tax makes items a little more expensive than I’d like but still a better deal none the less. Their tracking of the item through UPS is fantastic and I have never received a fake shoe. All authentic and great quality shoes. It’s extremely hard in Australia to get these types of sneakers when they first drop at retail price, they sell out within minutes before you even have the chance to line up at a footlocker so I’m glad services like this exist for those of us who miss out and in most cases my size ends up being the cheapest price on here.

Problems with price setting. I would say it’s a great concept for an app, however, whenever I set a specific price(eg. under 100) if I leave the app it resets that and doesn’t give you the option to set it again. It’s frustrating because you can change all the other options except this specific one (which is very important). I just wondered if anyone else had this problem.

DONT BUY ANYTHING FROM HERE!!!!. so i bought 3 pairs of jordan 1 university blues, and guess what! apparently i put the wrong address according to stockx! but when i looked at the shipping number or whatever it is it didn't even say it was shipped out yet! when i showed stockX the photo they ignored me and did not answer until now , also i bought the shoes 4 months ago and was expecting them around the same time i bought them , thank you for this terrible experience, GUYS NEVER BUY FROM THEM‼️‼️

A store that takes its seriously. Its reassuring to know that StockX has your back when purchasing luxury goods. Their process in authentication is top notch and you know that your money will be well worth it when your purchase is finally approved and well worth it.

Bad service. I’ll try again to leave this review after X time. I never had any issues with StockX . Oder over 6k aud on it. But my two last parcels have been delivered or not at the wrong address the delivery company said that they left the parcels at the front door (wrong address unfortunately) after I tried , called , and contacted StockX about it they still don’t want to do anything and refund me ! The delivery company finally told me that my parcels have been lost and not delivered. I didn’t sign anything or get any call. The value of my parcels is around 1000$ aud. But StockX still doesn’t listen to me and doesn’t want to refund me . Now the big deal is that StockX didn’t reply me anymore. So I just lost 1000$ aud and still don’t know where are my parcels or what I’m suppose to do. So be careful with StockX and the policy they use because you must at some point get trouble and they’re not gonna do anything to you. And last thing, StockX are really bad and kind of scammer, they took lot of fees and charge the seller as the buyer means for exemple you are going to buy something 100$ including shipping and fee (75$ for the product +25$ for shipping and fee for exemple) and the seller who sold for 75$ gets only 50$ StockX charge him as well 25$ for shipping and fee . So I can’t believe that StockX cannot refund or do anything for us after all this. Is not like they have small fee and shipping fee and don’t make to much profit. Anyway beware guys. Cheers

Poor customer support. This was my first experience with StockX. I bought a pair of sneakers from StockX my box was ripped and damaged. When I reached out to StockX the response time was a couple of days if not weeks. They tried to give me a discount on my next purchase of 20 dollars (which by the way doesn’t even cover half the shipping). I had responded to that offer and waited again for a long time to which they responded we will be closing your case as I had to many open from replying to there emails. I’m still waiting to hear back from them.

The only site I would use for expensive products. Never before have I seen a site so resourceful and easy-to-access. They treat the product you have as you were buying bonds on a stock market, which is what these items are; investments. I, a card collector, will never settle for less after the great experience I’ve had with StockX.

None existent customer service. Make sure you get everything exactly right as you are not given a second chance to change a thing. I ordered wrong size accidentally and wanted to change to one size smaller which you can do on other sneaker sites if you make a mistake. Not the best service and quite disappointing for the amount your being charged.

Not overly impressed. The bidding system is confusing. The postage & handling is expensive. Be sure to check how many days your bid is lasting for. When you aren’t winning the bid or auction you get multiple messages to up your bid. Then when your bid isn’t active anymore barely any notification. I bought the same sneakers for $75 less. So make sure you compare other retailers before purchasing at high price

Don’t ever need to change your password word🤦🏻‍♂️. Wow 3 and a half weeks so far to have my password changed and it’s still not working! Crazy part is I didn’t want to change it-it was their idea so now not only have I missed the shoes I was after for YEARS,I’m still not able to buy anything.. Slow laborious process to change a password and even after they contacted me it still doesn’t work.. Use another service!

Would be 5 but needs Australia services. I live StockX and I do feel it’s reliable with the sneakers it looks at and sends out. But being a US based company to purchase shoes when I Australia adds an additional $120+ for shipping and import taxes, which I understand they can’t just send for free but maybe if they started to expand warehouses to other countries they could start to lower those costs. Because there’s times where I just have enough for the shoe let alone the addition of the shipping and import. Although aside from that tangent it is a great app & service

Great selection. I spend hours on stock x a week just looking, love all there shoes. It is one of my favourite apps to just look at when bored it is interesting to look at how different shoes prices compare to each other.

Good concept poor execution & unresponsive support. Placed a bid that was supposed to last 24 hours on a pair of shoes and 3 weeks later I get an email saying ‘order confirmed’ and that money has been taken out of my PayPal. I immediately contacted CS and have not heard back… won’t be using again until I get a refund and explanation. It’s scary when a company can just automatically take money out of your account without your permission.

Very good. Stock X is one of the best places to buy 100% authentic street wear, shoes and more. Everything i have gotten has been perfect and is exactly what it is on the website. would definitely recommend

Stockx. Best place to buy anything you need that are hard to find, stockx has got it. Especially sneakers. Must have this app if you are a sneaker head. They work quick to get your delivery out to you too!

Stock X (The X Is For Xtremeley Awesome). These guys don’t mess around! I have made a few orders and never had an issue. The website and app are perfectly designed for easy access to information and relative prices for pretty much any sneaker you desire. The communication is great and you are never left in the loop. And may I say, the shipping is crazy fast. I live in Western Australia and at most, it has taken 4-5 days to get here!. Can’t recommend these guys enough! .......... What are you doing!? ..... Get on Stock X now and grab that sneaker you thought you would never find!. Peace!.

Best app ever. I would highly recommend this app because I’d you are a sneaker head who has been looking for sneakers that are real then this is for you. They also sell all kids of collectable things and clothing items too.

Fast, Verified & Value. I have been using a different 3rd party to buy verified sneakers and have been happy with this service. I was sent to StockX by a web link and gave found that they have a brilliant range of hard to get sneakers and they are generally cheaper than this other service. They are also cheaper when it comes to postage & processing fee. They also arrived far quicker than I expected. StockX is the place to buy those hard to get sneakers!!

App has issues updating personal details.. Seems to be too much traffic on the App as there is a pop up every time I try to update details saying try again too much traffic... been like this for days unfortunately.

Too many emails. Can’t unsubscribe!!! Plus, poor communication when issue during selling process.. Can’t unsubscribe from emails. I have tried and still daily I get emails. Making me hate the company I have previously purchased from. Also, communication is pretty poor. I placed an order and it was canceled. I was never provided an explanation. They only way I new there was an issue is the item simply disappeared from my purchased items. I guess once the item reached the authentication process the item was actually a fake. As when I placed a request for information via ‘contact us’ they simply replied that the had an “issue with the seller so had to cancel and issue a refund”.

Expenses. To all my fellow online shoppers, though the prices for the shoes are quite acceptable the shipping fees however seems somewhat unreasonable. Even when shipping throughout various countries it shouldn’t be costing over half price of the shoe itself. To Stockx I would like to highly suggest that you must lower your shipping fees effective immediately to comply with the reasonable pricing of shipment payments with various customer. Thank you for your time.

Simple & Accesible. I live in Australia and there is a lot of stuff I can’t get my hands on. This app allows opens the world up to me in a few clicks. What is super useful about this app is that it stores and displays recent sale data. So I can see when something spikes or drops - it’s easy to get a reasonable mean price and either buy or bid from that point. As a vote of confidence, there is a verification process completed by StockX and they guarantee the product. For some one like me who is thousands of miles away, this is a great step. Overall, it’s an app that supports simple processes and isn’t confusing to use.

StockX is great. I bought a shoe from stockx and their whole process was great. It was fast with at least 10 updates. Don’t worry about their reputation since it seems worse than in reality. I would 100% but again since shipping and their processing fee was only $10 dollars. StockX has exceeded my expectations!

StockX makes me cream. Love this app so much , my go to for buying sneakers as they are never fake and are never second hand. Sure their tax might make the item go up a bit in price but you can’t expect people to check and review your sneakers for free and send em to you without getting some money out of it so it’s fair enough. They also have so many options for shoes that I can’t access anywhere else or even where I live (Australia)

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Fix It For Buyers In Canada. We get charged to receive the package. 🤬

Stock x is the worst website/app I’ve ever used!. Stock x took weeks to ship and when it did ship I was notified I had to pay an extra 20$ worth of import fees, I live in Canada not Pakistan, this was made worse by the fact I already paided 40$ for shipping. I feel robbed and would never recommend this app even if they paid me 1000$

Supreme. VERY GOOD APP LOVE IT 😍😊😍😍😍

Only good for US residents. For Canadians, buying from here makes no sense. After shipping, processing fees and import duties, the product actually will cost you more. Not only that, I cannot self initiate removal of payment details or deactivation of account. It’s scary that you cannot delete your payment details.

Don’t ship to Canada. They use very small text to inform the buyer that they will have to pay duties and that the buyer is responsible for it. You will pay 100 dollars extra for this. Goat is the superior application for sneaker shopping internationally.

They steal your money 😡😡😡. I bought a shoes for 600 CAD and payed 30 US dollars for shipping and after a week. I receive an email from UPS that I have to pay 203 CAD to receive the package. StockX never mentioned that. Liars! I payed 1/3 of the shoes extra for only shipping!

Wish I could put 0. Got shoes for 170$, then 30$ TAX, then another random 73$ shipping fee at the last second

SHIPPING. SHIPPING AND PROCESSING FEE IS ABSOLUTELY ABSURD, I already have to pay for a couple hundred for a shoe and I have to pay another hundred jus to ship

Not the best right now. Kind of flakey to be honest, I waited 13 days expecting delivery at anytime just for them to email me and say they had to cancel it.

Ferda. It is very sick like my vape tricks duuude👮🏿‍♀️

Trash app. Why in the world would i pay $80 in duties and taxes to have something worth $50 delivered? You guys don’t care about your canadian customers and deserve a boycott. FIX UP

Scammed me. They violated their own terms of service. Someone hit my bid, which states they are responsible for getting me the item. The seller decided he didn’t want to sell it anymore, so they just cancelled the transaction and let him go on his way. All in all it cost me about $4000. Their customer service is an absolute joke and would be better off run by AI.

Love the app🔥. I’ve bought a few pairs of shoes off stockx... and they came in within 2 weeks and I got a really good deal on a couple pairs DEFINITELY suggest stockx over stadium goods🤦🏼

Terrible customer service. Received a pair of shoes that were clearly not ds with some missing items that come with the shoe such as laces, special shoe trees etc. Consumer service basically said you already have the shoe and can’t do anything so why should we bother with your problem. Their “quality assurance” (or lack there of) department completely screwed me

First experience. Terrible service even it is a popular sneaker market for years.

Buying in Canada you’re paying double. Duties & hidden fees, gotta love ‘DHL’ just buy in stores and avoid paying double the number you see on your screen.

😕☹️. Shipping costs a lot! especially if you live outside US, they’ll ask you for different shipping duties.

Customer Service SUCKS!. Cant get hold of anyone from StockX. Im trying to purchase a 35k Rolex watch and i cant reach anyone because i have ONE question about the watch. So they just want me to send them 35k US DOllars and pray that it a mint watch? WTH???

Expensive fees for Canada. Appreciate the new pricing model that includes import fees here in Canada. But still really expensive to buy anything for us here. Seller fees are also considerable for us

I got cheated. I had purchased the miles morales Jordan 1’s for over $1000. I was waiting for over a year, inquired multiple times to no avail. Then I was refunded for what I paid but market value was over double the price. They claimed it was an error with shipping. Lie… they sold it to another customer. If I had the option to give zero stars I would choose it. I deleted the app and recommended to everyone I know that it sucks and they rob you

Absolutely horrible for Canadians. I paid 172.99 for New Air Force Reacts and it took a week to deliver but when i got the notification of it being shipped i got a message from DHL that I owed them 53$ in taxes and duties. I’m going to get my money. it’s a scam that you didn’t send us any notifications of the duties and taxes in the checkout

Spectacular app. This app is in many ways superior to other sneaker selling/buying apps. For one, StockX is not only for sneakers, but watches, hype items and handbags as well! You can always try to negotiate prices when buying/selling items, which other apps like Goat or Kixify don’t offer. StockX also has graphs that shoe other sales from around the internet, letting you know if you’re getting a good deal or not! Overall, this app is amazing and the best on the market for buying/selling sneakers, watches, handbags and more!

Stockx. Hello stockx has a lot of choices for shoes, clothes and etc, i am just worrying i might get a fake jordan and if i do is there a way to refund it?

LIES AND DOESN’T DELIVER. BUY FROM GOAT. I bought the same pair of shoes twice, the first time I ordered the seller decided last second that he wasn’t going to ship them, forcing me to but again but for a higher price jus for them to make me wait a week and tell me that he didn’t want to sell it. THERE IS NO BUYER PROMISE OR ANYTHING, sellers can just decide not to give you the item after you’ve payed for the item/ordered. And the shipping is 40$ to Canada with a ton of taxes on top. 0/5 stars.Absolute trash. Ordered another pair from Goat and so far there have been no problems!

🖕🏽. I paid 175$ for a pair of Jordan 11's and they said a week has been 2 weeks and the order is now not in my pending orders thanks for stealing my money!

Terrible after support. Sold my shoes and have not get paid for 2 weeks. Send them over 5 follow up emails, only got back 3 times that they are looking into the incident, no updates, will take another 1 to 3 days. Only update is that they will assigned to another department. No phone number support, live chat is not live but leave a message for them to get back. Terrible.

Delivery charge. Be aware of there 80 dhl delivery charge. Even though I thought I paid for delivery when I purchased my first order from StockX I had to pay another delivery fee of 80 dollars which I wasn’t even aware of

Split Chicago. Indubitably

Let’s go on GOAT, Canada!. If you live in Canada, just go on GOAT.com.. this company clearly doesn’t want to expand their market and tbh, I don’t want to buy from people like that. Thank you goat for saving the day.

Worst service!. I sold my shoes on Stock x and sent my shoes and turns out the shoes went missing during shipping so UPS did an investigation but because there is no number for this company they had so many issues trying to reach them. After weeks of back and forth emails with almost 5 different employees there I have still not got my money or my shoes I sent at all always the same response that they are still investigating for a month now. Never again will I ever do business with this company ever.

🗑️🗑️🗑️🗑️. Not to Canadians people

Service pourrie. Service pourrie

liars. estimated time 9-13 february, already 14th february didn’t arrive, chat isnt work 👍🏿

Stock x. Awesome app for shoes recommend this to anybody great shipping and good shoes

Trash. Very disappointed with how they treat the sellers.

Expensive Shipping. Don’t use Shipping was supposed to be $20 then DHL Made it 79.99

No fakes please. Only gotten 2 fakes over the 4 years since I started buying from StockX

Easy to use. Site is easy to navigate. I don’t like the “free” Offers, I may have subscribed to something by mistake???

DO NOT SHOP FROM STOCKX. I asked if I have to pay upon receiving my package via email. Stockx said I don’t have to and told me not to worry since I already paid for shipping AND paid more than what the shoes were worth. Basically have to pay 360 for a 180 dollar shoe.

Poor communication.. Customer service isn’t a priority here.

Jordan’s. Bought a pair of ice blue Jordan’s for my 12 year old daughter , waiting a month and just found out order was cancelled , what a joke , first time user not impressed , is this a SCAM ?

Worst platform ever. Suspense seller’s account for no reason explained! Support is not helping at all

70/30. Usually the experience on here is great but I’ve had a few experiences with getting low quality items, however they said they “fixed” this issue and if it’s not authentic they will give a free refund/exchange for what you wanted but just keep your eyes peeled for fakes they are on here and double check everything. Most of the time it’s spot on however.

Hidden $140+ charges on shipping to Canada. Never buy sneakers from this app. Ridiculous scammers. Showed price $300+ including taxes, processing fees and shipping fees $30. Never been told that we have to pay another $140+ shipping charges here. Total paid around $600 for a $300 shoes. Felt being robbed. F.

Canadian buyer BEWARE!!. You cant select the carrier so they ship it with either DHL or UPS and you don’t have a choice and cant select your favorite or best one.... turned out the 145$ cad tshirt came with DHL with a 63.07$ canadian duty fee. Really sucks wish I could cancel this. This was my first and last purchase this is ridiculous and non-sense. I did emailed somesone at StockX and that’s how it is nothing can be done about it... He clearly answered me every Canadian order is billed 40-60% of duties/fee. So you’ll ALWAYS pay 1/2 of what you just already paid.... I’ll shop elsewhere no thank you!

New Balance. Hard to find these shoes in my size !! Love stock x

FakeX. Use GOAT, SNKRDUNK or EBay ‘Authentication Guarantee’. Don’t waste your time on this platform. Industry leading terrible customer service. You will receive absolutely no support if you ever contact them. Speaking from several experiences with them and finally had enough and decided to write this review. They have fallen behind and their competitors are eating their lunch. Take your business elsewhere.

Poor customer service. Sending a fake hoodie, please do not waste money here

Shipping. The shipping cost is absolutely absurd. I live in Canada and for some reason my shipping cost is 40 dollars. Plus the import duties and taxes which add another 20. Plus the process fee and taxes which add another 10 dollars. 70 DOLLARS JUST SO THE SHOE COULD BE DELIVERED TO YOU

Terrible to use in Canada. Do Not!. The duties they charge seem to be random, anywhere from 16%-40% the total price of the item when shipped to Canada Theyve used both ups (16%) and dhl (38%) when shipping to my address in Canada and it seems they just randomly choose a provider. I no longer order from them

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Truly Authentic But High Fees. I can say without a doubt that the verification process that shoes go through before being approved by StockX is legit. I believe this due to the fact that when I tried to sell a pair of shoe on StockX, that was given to me in a trade, they were rejected. I’ve sold shoes on StockX that I purchased from reputable retailers with no approval issues but the trade I made was sketchy and StockX caught it! StockX even sent me photos and an explanation as to why they were rejected….. kind of cool. Now when it comes to fees, due to what goes into the middle man process of ensuring everything is legit and both ends of the buy/sell are happy, I believe StockX is a little pricey. I usually cringe when I see how much is going to be taken from my sale or how much extra I have to pay on a buy. I guess if it guarantees authenticity it’s kind of worth it but finding a way to get those fees down would stop me from ever looking at other resale site.

Brutal Customer Service. They just are the worst for customer service ever. Great app as far as the shoes and ease of use but they literally don’t answer anything. No response for days and days. At this stage I sold shoes on the app. Shipped them and confirmed arrival on 7/31. It’s now 8/20 I’ve sent several follow ups and requests they haven’t verified my shoes, haven’t paid me. Although the latest response (7days after sent) stated they were authenticated and the processed my payment on 8/11 that’s a lie. Haven’t been paid. Have now followed up twice with no response. Next step will be reporting them to BBB I guess. Basically stole my shoes and didn’t pay me for their worth let alone the sale price. FIX YOU'RE HORRIBLE CUSTOMER SERVICE. UPDATE 8/26: they apologize promise to look into the issue and correct. Send me an email about condensing the inquires to one chain. Proceed to respond with a 2 sentence answer saying “they see I was paid on 8/11”. Nothing else. I have not been paid. I have asked multiple times for what account info they paid to and what proof they have past telling me so. Nothing. An absolute joke to deal with their customer support. I wish I could give zero stars. UPDATE 2: it’s 9/17. Still not paid. Promised a few times. Emailed help 12 times. Pretty ridiculous.

everything is overpriced vs goat app. i can find the exact kicks in my size on the gost apps for 20(-40) USD cheaper. Also, my notifications for when the price drops is more reliable from goat app rather how with Stock X, ill set my notifications all on but only get updates for bids. Lastly why i don't like Stock is advailblity. If i set my size and search for particular products, it will actually show the product sometime in the color i'm looking for. The problem starts when you click on it and notice the item isn't available, its just listed for bids, with aren't even active. I would update the bid every day for so to see if anything changes but its still inactive. This is the case for sneakers and streetwear. Shipping is just ridiculous, 45 USD for a deck? I live in the US, wheres this thing coming from, the other end of the cosmos?!? Lastly the resell value for the watches and bags is wild. It’s totally not accurate and for most of those items, they’re cheaper if you just buy them from the store they’re from rather the paying resell. There should be a limit that sellers when it comes from inflation. If Goat app doesn’t sound like a better option, maybe try your shot with grailed.

New does not mean pristine. Beware... “New” can still have marks and stains. I don’t bought a pair of Nike Air Max React Bauhaus and paid above the asking price to get them new and early. I first waited for 3 weeks for the shoes to go to Stock X to be verified then mailed to me. When I took them out of the box I noticed immediately a stain on the top toe part of the shoe. I contacted Stock X sent pictures and they responded that it would pass as new but they would take care of my shipping. Not happy I told them I felt 20% off the shoe and free shipping would be fair. They disagreed quietly rudely then another support staff took the case on. I explained to them that I paid more than the stores and I wouldn’t have to deal with a stain. After another 10 days of back and forth I agreed to accept $20 off the shoes instead of free shipping. The time and effort to get a resolution left a bad taste in my mouth and now I have to deal with a pair of not so new shoes I paid full price + for. The best I can do is write this review so others know that what they consider new isn’t necessarily pristine and without marks.

I would give them 6 stars if I could. New to the sneaker head game. Honestly the Nike Ambush sneakers is what kind of got me into the game and I really wanted a pair. Found them on StockX for a reasonable price and was really worried about the entire process cause not to use buying expensive limited items on a marketplace. Their verification process, customer service, and fair pricing is what won me over. Been a sneaker head since around November 2020 and I have spent close to 4K so far on some of the hottest shoes! Only complaint I have is that I tried to order a Kids see ghost hoodie and I know they’re a lot of fakes and the first one was fake so they found another and that was fake also and they just sent me the refund. Still wanting the hoodie I just bought it again but the price increased by almost $300. Wish there was a way they can keep searching for authentic piece rather than just refunding. Either way great store, keep doing what you guys do!

Don’t sell on StockX. Please find a better place to sell your items, StockX is such a joke and they do not treat their sellers with respect. I’ve been selling on StockX for years but lately I sold over 10 items that worth over $1,500 combined, items arrived to them and all passed authentication but it’s been almost a month and I’m not receiving any payout, I tried to contact them, I’ve been sending them emails for almost a week and I get no reply. Right now I’m blocked, I don’t have my items neither te money and I don’t know how this is fair or acceptable, holding people’s money for this long like we have nothing to do with our money??? It keeps saying “payout pending” and I can’t even understand why, I have 3 payout methods set up and it does not make sense that StockX is taking this long to pay their sellers, they not even replying which is putting me in a very stressful situation. I could have sold my items somewhere else and get my money in a short time. I’m definitely going to sue this company if it’s pass 2 months and not getting my money, please save yourself time, stress and frustration and sell your items in a platform that will appreciate you.

The worst!!!! just useGOAT APP TRUST ME. I purchased these new Jordans at StockX. As soon as I saw the price dropped I put my car info my billing info and purchased the sneakers. Right away I got an email saying my order was canceled cause of fraud. Mind you I used my own credit card, come to find out they banned me from doing any buying or selling from the app. I never bought anything from the StockX and they banned me and tell me that I’m a fraud. I got an email saying to provide my picture ID, email address and my phone number. I sent it to them right away. They get back to me THREE DAYS LATER telling the same exact thing. Saying thank you for contacting us please provide us your id email and number -_- I literally lost it and deleted the app cause such worst customer service. I don’t care that I’m banned cause I’m never buying anything on that app ever. So I signed onto goat app purchased the Jordans at a cheaper price, everything went through smooth. I got an email by goat app saying to provide them a screen shot of my bank trans action so I did and they automatically emailed me back saying they contacted the seller to send me the sneakers. Within a week I got my sneakers and everything was good. ALL I HAVE TO SAY IS STOCKX IS THE WORST DONT TRUST THEM JUST USE GOAT APP.

Awful Ship time and contact options. While the selection and for the most part prices on this app are good and sometimes unbeatable, my very first purchase on stockx was for the Jordan 11 breds to which I ordered the first week of July and have yet to receive my item. It said ‘en route to authentication’ all the way up until YESTERDAY! During this time of course I understand delays and such with the virus, however, the amount of time it took for an actual, non-automated message back. There is no number or any form of communication except for the ‘case’ you can make or the service email. The first 2 attempts of contact I received an automated message that it would take an additional amount of weeks for processing and shipping and such which was shortly after the website was updated to read the same thing. My status did not change though again until yesterday and all it says now is passed authentication. I understand these times are hard and disorganized right now but I would have at least appreciated some better communication or explanations for my first experience buying with you guys and I honestly planned on it becoming frequent but now I’m hesitant to order anything else especially not until I receive my first pair.

Very upset right now. Hey there StockX, I have ordered on your app for the first time and haven’t had a good impression so far. I’ve ordered a pair of shoes for 185 specifically black Nike vapor maxes. I am very upset because I work a 9 to 5 job and only make 200 dollar checks and this is something I saved up for, for a very long time. It has been several days almost 2 weeks without my order being shipped to StockX. If there is no way to get my shoes that I ordered from your app I would like a full refund of my order. I still have some faith in using the app it is just that I checked many peoples feedback on your services and they all had the same problems as me with their order. A lot of people said they waited about over 2 to 3 weeks for StockX to find them a new seller and ended up getting a refund after two weeks of hoping to get there product that they spend their hard earned money on. ( So far I am truly disappointed in what service I have been given on this app, I hope that something like this doesn’t happen in the future because times are getting very hard for people out there in the world to where they can’t just basically give money away to something they are not gonna get.)

StockX sold me fakes and lied about it!. I was introduced to StockX after been using the GOAT app for sometimes. Enjoyed this type of apps so I decided to give it a try. One of my first purchases was a pair of the red and black Balenciaga Triple S. When the shoe arrived I wanted to do a side to side comparison with another retail pair that I owned. The box was off, the sizing info on the box was not correct, there were extra stitching on the shoe and the back of the heel is misshaped. I voiced my concern to their nonexistent customer service and took pictures for them, they responded 2 days later with a generic copy and paste type of BS response that didn’t help with my problem at all. Then, a day later I got another email from them and basically the content of the email was trying to convince me these shoes were authentic in whichever ways possible. They refused to give me a refund, a return, or an exchange. A few months roll by I no longer want these shoes and decided to sell them at a luxury consignment store in NYC and they told me these were not authentic, they pointed out the same exact questionable details that I attempted to tell StockX upon receiving the shoe. They need to be more careful with their authentication process and stop treating their customers like piles of dung! It was an overall very unpleasant experience.

Perfect. This app is perfect for ordering shoes. I have ordered 7 pairs of shoes, all without problem. Unlike “Goat” StockX doesn’t cancel your order and then fail to give you a refund. In September I ordered some size 10.5 Travis Scott Air Jordan 1’s from Goat, after 18 days I got impatient and looked for a reason why they were late, every answer was that they cancelled it. I checked to see if they were canceled, and I immediately felt stupid for waiting on a shoe that wasn’t coming. I tried to get my hard earned money back, but they refused to believe me. I gave them my account and email. I soon was banned for “selling fake shoes” even though I had never put anything up for sale, they didn’t want to unban me because of “bad reputation”. So I moved to StockX and ordered some Travis Scott’s expecting it to do the same but it didn’t, the shoes came in 7 days and it also came with different laces, which I think is nice of them, I paid normal price and got more than I wanted. StockX didn’t just meet my expectations, they exceeded them. StockX>Goatshit

Garbage. Absolutely garbage platform to sell shoes. I’ve been reselling shoes since before this joke of a company even existed and they are just beyond terrible. I’ve sold so many items on here that just sat on “en route” even though they had been delivered over a week prior. Their processing times and payout times are some of the worst in the game and the customer service is practically nonexistent. This is probably the worst company in the world when it comes to sneaker culture. They are legit ruining everything by setting the bar so low. They legit don’t even know how to authenticate items. I preordered most of the Supreme x Louis Vuitton collection from my local Louis Vuitton store and sold the hoodie through StockX and they said they could not authenticate it because it was not the right weight. The hoodie was purchased directly from Louis Vuitton and I included the original receipt and box from Louis Vuitton as well but StockX is such a joke that they don’t even know how to authenticate the items they are selling so they charged me $15 and sent my hoodie back without the original receipt or box! Avoid StockX at all costs. I really hope they go out of business but I am reporting them to the Consumer Financial Protection Bureau.

Aggravating. I want to love this site and I want to be able to give it 5 stars but the sellers are being absurd with their asking prices. For example I am biding on a pair of shoes that retail for $150 and the seller is asking for $300. I have placed my top bid at $125 and not a single person has gone over my bid in weeks. The seller will go down in the ask price by a dollar. I am not sure if they are unaware how much the original shoe sells for or if they are just assuming people are that naive that they would by a $150 retail shoe for such a massive markup but it’s becoming absurd. What is the seller waiting for and what are they getting by dropping the price a dollar?!? I’m not going to magic be like “omg yes, the shoe is now at $299 such a bargain!!” I really think sellers need to be a bit more reasonable in their asking prices if they want product to move. I’m frustrated that I have been the highest bidder for weeks at only what $25 below actual retail price and they won’t let the show go?!? I don’t know how much longer I will stick around to bid on shoes or continue to give this app a chance. I’m really bummed.

Worse business ever. I highly do NOT recommend to do business with them. They banned me while I requested my refund due to that they sent me a pair of USED Nike Off White. They emailed me saying basically that they didn’t care even when I have all photos to prove that, even when I opened the box minutes after it was delivered and I could also prove that. Thankfully paid through PayPal and even they said “that is not how a company should conduct business” because of all my proves, PayPal gave me the whole refund BUT StockX refused to pay for shipping. Once again, PayPal PAID for the shipping. They email me basically threatened me saying that they do business with integrity seriously? I spent a lot of money with them and never complained until they made a huge mistake by sending me used shoes. Who integrity was in jeopardy? Not mine. Anyways, after I asked why I was banned they released my account and the guy literally emailed me saying “we will give you another chance but you are not allowed to put another complaint” crazy. One thing I know, I don’t need StockX to keep buying shoes for my collection. I’m sure they weren’t happy that PayPal got my back.

Selling ok, DO NOT BOTHER BIDDING OR BUYING. I have sold one pair of sneakers and it went fine, however, I have won two bids on Nike x Off White collaborations (Air Max 97 Black & Vapormax Black) and both orders were cancelled due to issues with the seller, so I did not get either pair. After a week of the first sale not shipping and after multiple contacts with StockX (while being told to be patient and sip a daiquiri), the order was cancelled. I really wanted to purchase the sneakers and the price had gone up. I tried multiple times to see if anything could be done and I was basically told “StockX is a marketplace and is not responsible for orders that are cancelled”. No sneakers, no discounts and because this happened a second time, I WILL NOT BE BUYING SNEAKERS FROM STOCKX. I had active bids on 5 sneakers and I have taken them all down. In addition, I have also read on other reviews that people have made and they have not received the additional shoelaces with their StockX purchases (as the sellers are not required to send them), which can be a big hit if you spend a lot on an Nike x Off White Collaboration (the laces can sell for +$50). I would rather pay a little more money on another site and ensure I’m getting everything rather than get my order cancelled AGAIN and possibly not get extra laces.

Horrible Customer Service BEWARE. Recently sold a pair of Yeezys on Stock X in the original box which had no damage. Per the Stock X instructions I bought a protective box through their only option for shipping (UPS) and shipped them off for verification. Fast forward a couple days later and Stock X informs me that the verification failed due to extreme box damage. After reviewing the authentication pictures they sent I realized that UPS shipped the box to them in the original Yeezy box instead of the protective box/packaging I had purchased in store. I provided all of the evidence I had (UPS drop off slip, receipt showing purchase of extra box/packaging and Original Box pictures) to Stock X stating that UPS damaged the box by not shipping it correctly. Stock X refuted blame, stating I should have “double checked” before sending for verification. They offered no way to rectify the issue, even stating that my account could have been suspended and/or I could have been charged selling fees for not shipping correctly (which I had no control over since UPS shipped the box incorrectly). “Cam” with their customer service was horrible and provided no help. Would not recommend this service to anyone and will be closing my account as soon as I receive my shoes back.

Would Recommend for selling trading cards. Where to start…. I’m using this app for selling baseball cards. When I first started selling on here, it was very difficult to figure it out. But after I figured it out, it’s actually very easy to do. Currently very very limited on the what I can buy and sell in regards regards to trading cards. Don’t like the way you submit cards to sell on the website bc you can’t really track it and don’t really know if it got approved other than looking back in a few weeks to see if the card is on the website. As well, it looks like you can only buy/sell PSA and BGS graded cards. Little to no raw cards. Also, don’t like the high transaction fee for anything under $90 ($9 and 10% after). So the value of your card needs to be $100 or more to sell on this site to be worth it. Overall this is a good site to sell trading cards, definitely an alternative to eBay. I would recommend using this site to sell trading but it’s still in its infancy when comparing to eBay. And hope that more people will start using this site.

Good. I would say about a 4.5 but it would not let me put half a star so I did a 5 but the app it truly good. It gives you notifications to know when items drop but not like a whole lot of notifications that then soon annoy you. I like how u can follow things so you can see how a sneaker or item is doing price wise to know when to get it. Another cool thing about it is how you can sell your items as well making you money. And if you guys are wondering if StockX is for real and sells real things, they do. How the process of get the items to you it you will buy it, StockX will then know what items to get from a 3rd party seller and will then have the 3rd party seller ship it to them. Then once they get the item they will make sure that it is real, and then they ship it out to you making StockX totally real and almost no shoe or item has gotten through StockX that it fake. I really recommended this app.

First purchase experience 👎. I was never a person to buy or shop online especially with apps. But since my girlfriend’s birthday was coming up, I needed to get her a pair of Air 1 Jordans she’s always wanted. I had fun bidding with other customers and seeing if my bid was going to be accepted and so I purchased a pair 3 weeks prior to her bday. Waited 2 weeks just to know that the seller wasn’t on track with sending the pair my way. Yet the big transaction of $$$ went through and I was frustrated as her bday was just one week away. Contacted the support team via email, since no phone support is available to explain my situation. It was at the 3rd attempt of sending an email that I finally got a response. They did find another seller to complete my purchase and send me the Jordans. But as a customer I was expecting a little something for waiting all this time. I asked if I could get expedited shipping for my patience and the response was that there is no expedited shipping at this time... This app has soo many choices to purchase but after this experience I am a bit discouraged on how my next purchase would be.

StockX Review. I would definitely recommend StockX, let me be clear on that, but by default the shipping takes a while because the seller has to ship their item to an authentication center, which upon verifying the item sends it to you. There is no option for express shipping, so this can easily take 2 weeks. It is a valuable process though, because it ensures authenticity of your item. Another thing to remember is that you cannot cancell orders, much less return them when you have received it. Once you click the confirm purchase button, you are completely set and the only way to get some money back is to sell the item, which will likely leave you with less money because of taxes, etc. I do want to be clear, however, that those that I have outlined are the only flaws I have experienced with the app, and everything else is amazing, from the user-friendliness to the certificate of authenticity that comes with your order, StockX is an amazing marketplace for shoes and streetwear.

Sellers Beware. I’ve sold on this platform consecutively for a little over a year now. The interface and variety of what you can sell made StockX seem like the better of all the reselling apps. It wasn’t until recently when one of the packages I sent made it to them with less then what was sent in it( i.e. the shoes were removed from the box by, who knows who) that my option changed. StockX checked in to tell me the package was empty and asked for the receipt showing I sent it, also checking the weight to be sure it wasn’t empty when I sent it. The package was nearing 4 pounds upon departure which the receipt verified. Come about a week later I email them again asking if anything has been found with the investigation. Long story short, they tell me they’re team has looked at the package and declared it was not damaged or tampered with and that, regardless of the proof I sent them, I “never actually sent the shoes”. A seller isn’t given the choice to open up their own ups claim because StockX is the one paying for the shipment, so that option... isn’t even an option. They have since banned me from buying or selling, and have refused to reimburse me for the shoes I sent.

Absolute WORST Customer Service I have ever dealt with. So I have bought 3 items from StockX. I think to myself, “maybe I should try selling with them.” So I sell a pair of UNC Off White Jordan 1’s that I LITERALLY HAVE THE NIKE ORDER CONFIRMATION FROM, but I send them in at a $1115 sale price. About a week later, instead of getting my payout, I get an email saying that they didn’t pass authentication. This in itself pisses me off, then I continue reading and see that they have chosen to charge me a 15% fee, amounting to $167!! I am a high schooler, I can’t afford afford to pay that type of fee! So I email back a long email explaining the situation and also asking how they came to the conclusion that I sent them fakes. Then I get an email the next day from someone working there and it says that “we understand your situation and are sorry, but having reviewed the sale we are still choosing to charge you this 15% fee. You will not be refunded.” WHAT THE HELL?! I will NEVER use StockX again. Warning to all reading: DO NOT USE STOCKX, BEWARE. You may think after reading reviews like these “must have been a weird fluke” or “they don’t know what they’re taking about, it won’t happen to me.” That’s exactly what I thought until it did.

WARNING - Use With Caution!!. So I decided I would give them a try and dip my toes in the water before they would gain my trust. So glad I did. They sent me a faulty collectors piece and would not take responsibility for it. Tried to blame the brand and said a chip and crack in the paint was within the manufacturers standards. They would not answer any of my questions once their “product specialist” made her decision and said I could sell them it back to them. So then they could make even more money off of me and then resell my defective item back to another poor soul which I would not be a part of. After multiple emails with no reply and chats that went nowhere I decided to see if I played their game and asked if they would send me the “$20 off my next order” credit they tried to pass along to me to get me to shut up. They fell right into the trap and magically answered me within hours. Now that I had their attention again I attempted to ask them questions about my order again and then they just shutdown my account. THEY DON’T CARE ABOUT YOU or any of their customers. It’s just a giant scam. I look forward to the day that your company goes out of business. Good luck bros!

Not helpful. I was banned for life for 2 incomplete sales. You can’t make another account because their fraud prevention partners will flag you down for having the same info as another account, even if someone from stockx knows that all that information is yours, they won’t do anything to stop it from getting flagged. At first they tell you they are unable to “reinstate” or reactivate your account, which if you look it up, they are actually able to do. At first I asked one question and said they could look at my grailed account which is connected to my email where I have 16 transactions and 11 positive reviews which I waited for about 5 hours for a reply, then right after that I asked 4 more questions and had to wait over day for a little short automated response that didn’t answer any of my questions that pretty much said they are sorry but they are keeping my account suspended and that they are firm with the decision. They just really weren’t willing to help me out. I had made 2 purchases and had 2 incomplete sales and now I’m banned from stockx for life. I honestly would’ve enjoyed to continue to use stockx, but I don’t have a choice now. How many other people have had only 2 incomplete sales and gotten banned for it?

Buyers beware. I haven’t had a problem before using this platform to buy shoes until my most recent purchase. I was excited to wear the shoes but when I got them there was a cut on the top of the left shoe. I filled out the form they require taking a bunch of pictures to show proof. I sent in that form to them and it took over a month just for them to tell me the shoes are fine, not to mention they only responded after I submitted a second form, which almost took another month. Terrible customer service, the agents couldn’t tell me nothing on it because a”special team” looks into those cases. I get it but you can’t update me at all on what’s going on it took two forms to be submitted just to not be given help. They didn’t even ask for me to ship them back which I had no problem doing so they could see the damage in person. How can you judge damage off of a picture a grainy one at that(my camera isn’t the best which I tried to explain)? Why not offer to take a look at them if the customer is insistent that there is damage instead of saying there is nothing wrong with the shoe. It’s just the shoes aren’t cheap on there and I expect quality and good service which I unfortunately did not receive this time.

Poor Customer Service. I ordered some shoes size 6.5 on there website, I paid for the shoes then a day later they charge my card again. For a size 6 that I didn't order, I tried to contact them regarding the size 6 shoes, to cancel the order and they wrote be back stating that I ordered the shoes! which I did not, they told me that I had to keep the shoes and resell them back on there website, which I was thinking to myself but I didn't order the shoes so why do I have to sell them. I said I was not doing that. To make a long story short they end up being nasty and cancel the 6.5 size shoes that I did order. And try to make me keep the Size 6 shoes which I didn't order. I am still fighting this, SO DO NOT ORDER FROM THEM. you don't want this to happen to you .They are still trying to keep my money and make me pay for something I didn't order. I wish I could show to pictures of the emails.

StockX scam. If you accidentally bought an item from the buy now button, probably a lot of people will be because they purposely make their buying process shady so people will falling into buying items accidentally. They have one is bid and another is Buy Now, if you click the Buy Now they bring to a Review Page, if you click Review Order, they will place order immediately, they don’t ask you to Place Order like everyone else. And if you accidentally bought any items, even if you contact them immediately, they will just wait until the item is processed and on the way to your house, then they contact you and say they are the Platform where you cannot return anything or even cancel anything, what they will tell you is that you can sell the item back on their platform which they will take 12% of what you sell. So overall they don’t care about customer, customer service are terrible, take like 2 week to reply, their profit is on top of the line. Moreover, if you contact bank to try to get your money back, StockX will ban your account from buying and selling then completely delete it and every accounts that have the same billing address as yours.

Horrible customer service, do not use to purchase anything. I sold three pairs of shoes using stock X and the experience was pretty smooth. I then decided to buy a pair of shoes on Stock X, and that’s when the nightmare began. I purchased a pair of shoes, they were verified as authentic by Stock X, then they were shipped to me by Stock X. During the shipping process my package was never delivered by UPS. After contacting UPS, they told me that they lost my package in transit. I was told that per their agreement with Stock X that I had to file a claim with Stock X for the package that was never delivered. After contacting Stock X via e-mail,(because they have no customer service phone number or any other means of contact to the company) I was advised to file a police report then contact Stock X again. I was advised by the police that they cannot take a report for something that was never delivered and I should contact UPS and Stock X. Stock X’s customer service is the worst I have ever dealt with. I will NOT be purchasing with them ever again. My problem was never resolved and I am without the pair of shoes and my money! I will be filing a complaint with the BBB and advise other consumers not to trust Stock X with your money!

Easy, but at what cost?. As of writing this review, I’ve sold 17 items and bought one from Stockx. They are an easy way to get your items sold on a marketplace and they are good at authenticating items. However, this is where the good parts of the site end. The site is rampant with undercutting driving prices of items down for resellers where Stockx already takes a 9.0% to 10.0% cut of any item you sell on top of the 3% processing fee for PayPal. This loss of profits coupled with the several hacks occurring within the companies database that exposes tens if not hundreds of thousands of account details makes for a shaky service. What makes the data breaches so awful is the fact that Stockx will act as though it isn’t a big deal even when several purchases are made on your account without your consent. Instead of notifying you of these breaches or implementing two factor authentication they would rather leave you without knowledge of this and upon contacting them will simply reply with “maybe change your password.” My experience with them thus far has been filled with frustration even when this was supposed to be an easy solution for buying and selling exclusive items.

DO NOT USE STOCK X. I received damage item authenticated by Stock X and they have 0 ZERO NO CUSTOMER SERVICE AT ALL YOU WILL NEVER GET YOUR MONEY OR HELP ON ANY ITEM OR ISSUE. They completely shut out any phone numbers or way to reach headquarters or anyone for that matter. Don’t believe me try to call anyone at Stock X and you will quickly find it impossible to reach anyone. Imagine if they owe you money and they only have a robot chat box with no response or way to speak with anyone at any time. That is extremely shady and although I understand the concept if I a consumer who paid $600 for US Bape Camo shoes and they come damage and have no way of getting refund or exchange? Have submitted over a month ago the claim when I initially received item damage and have yet to receive any call email or update. You can only submit it one time and the robot kicks you out when trying to contact them on the same thing. I thought this happened only to people trying to cheat the system but when it happened to me a paying customer losing out on $600 cause the shoe is damaged with no way to resolve. Worst service ever save your time and money and DO NOT USE STOCK X TO BUY NOTHING IF YOU GET IT DAMAGE YOUR STUCK WITH IT YHEY DONT’T CARE!

Great app for sneaker heads. I’m a GIANT SNEAKER HEAD and I have a 30,000 dollar collection and I love all the expensive ones air yeezy 1, air yeezy 2, off whites, yeezy boosts 350, adidas ultra boosts 19, and all the signature basket ball shoes. With out this app my shoe collection would probably cost like 40,000 no joke. Not only that but it’s so easy to get tricked into buying non authentic shoes but on this app every shoe is 100 percent authentic. I’ve bot about 3 pairs of yeezy boosts 350 on this app for under 300 each!!!! And they were all authentic!!!!!! I never even dreamed of seeing an app this good!!! Also this app has shoes that u can’t find anywhere else like tons of limited time shoes that sold out years ago for example I got a pair of red October’s last week for 3,000 only! those shoes usually take months to find and they go for like 8,000 but I found them in TEN MINUTES FOR ONLY 3,000. I also got a pair of all red Lebron 17 for 110 when there usually 220! This app is crazy. I’m never shopping for shoes anywhere else again.

Poor Customer Service. I recently tried to make a purchase on a pair of shoes and after my purchase was completed, I realized my address was wrong. Well, trying to get in contact with someone from their support team was a complete hassle. There is no number to call, only communication was through email. I was given multiple case numbers and had multiple different people reach out and email me saying the same thing, that their policy wouldn’t allow for address changes on an already completed order (completely stupid policy in my opinion). Finally the 6th person emailed me offering to cancel my order and when I specifically responded do NOT cancel my order, I received an email 1 minute later (which was the quickest I’ve gotten an email from them. Every other time took them almost 2 days to respond.) saying that my order was cancelled and I was given a refund. Now going back to purchase the same shoe, the price is a lot higher and I would have to pay more if I wanted them again. Super annoying and unnecessary issues in my opinion.

Not everything is “VERIFIED”... shoes fell apart literally. I’ve gotten good shoes from StockX but I also had a horrible experience ordering the Jordan 9 white breds.... when I got them they had like paint peeling off and I emailed stockX about it and they said they don’t do refunds even though I sent them pictures... I never got the problem solved and I kept them in the box because who would wear shoes that are peeling out? But one day I decided a little peeling wouldn’t bother me and I wore them and got into my car... drove over to my Girlfriends house and when I got in the car... The whole bottom heel piece came off and flapped upside down and then it did that with the other shoe.... Obviously StockX does not verify all shoes because these were horrible shoes glued together!! Too bad I was hesitant on trying them out because I wanted my money back.... BEWARE and check your shoes first before cutting that “once you cut them their yours” even though the shoes are suppose to be “Verified” so who would second guess a business that is suppose to have a model around getting legitimate shoes... I guess they got relaxed and don’t care for their customers... I’ve spent over 2 grand with stockX yet I still got flack when I emailed them a while back...

Used to be legit. I’ve been using StockX for a few years now and have always been a fan. This was mainly due to the simplicity and shipping convenience. It also had the best interface for a while. However, as of lately the service aspect of StockX has gone substantially down hill. In such a competitive space, StockX should be striving to stand out. It seems they’ve given up here. In the past it would take roughly 2-4 days to receive payouts. With shipping delays being widespread at the moment, I’ve cut them plenty of slack. This is the second time in the past 3 months now that StockX is sitting on my package, not sending it to the person that bought it and not giving me my payout. To be clear, today is day 10 of my item sitting at their warehouse. They have rules for sellers that force us to ship within 48 hours and have penalties if we do not. However, they’re allowed to take their sweet time when it comes to authenticating, paying, and shipping out. There’s better apps like GOAT, which is essentially the exact same interface. Grailed is also good especially for used items. StockX lost me as a customer today. Hopefully they get it together.

Sold Fake Pair. So I got sold a fake pair of red thunder 4’s (it took over a month to get them) when I asked why they were taking so long they said they were being shipped to America internationally (big red flag). Finally got the shoes in the mail and the box is super small compared to other Jordan’s I own (another red flag) then there’s no YDM/YCM sticker inside of the box at all and there’s a black plastic hole on the right hand corner which I haven’t seen on any other retail pair box. The box is ashy and waxy (most fake pairs in real vs fake videos have ashy/waxy boxes that are smaller). Had them re-review the shoes and they determined they’re “real” Deadstock: by stock x’s definition are in the original box. This box is not new or original and therefore I question the authenticity of the shoes themselves. They offered me 30$ and told me to resell them on stock x if I wanted my money back. So let me get this straight… I have to pay shipping and handling to resell and send a product back to you for verification and wait for it to be resold. Absolutely ludicrous. I will never buy from stock X again and will take my money elsewhere.

Lost package, WORST customer service!. My first sneaker purchase at StockX was an absolute disaster! They will NOT be responsible for missing/lost packages for the customers after a month of back and forth emailing customer service. Firstly of all, StockX provided me the misleading shipping information. I think it's StockX's responsibility because I didn't get any notification of my package has been shipped or arrived through DHL, instead the status of the order was showing "Awaiting UPS picking up" the WHOLE TIME even after I was told my package was delivered by DHL (I was told one week after the DHL delivery date when I was checking the status of the item, and was told it was delivered by DHL while the APP still showing "Awaiting UPS pickup"), that's why I was waiting for a UPS package all the time and I didn't know the DHL package was from StockX. Second, it is sketchy that the DHL shippment was not shipped from StockX. Please explain to me that why the package was in DHL but not in UPS as shown in the StockX APP, and the same as other purchases I bought from StockX? And it's shipped directly from Netherlands? Not from StockX? It's supposed to be authenticated by StockX and shipped from StockX! It doesn't make any sense! How am I supposed to be responsible for a missing package that I didn't even know it was the item I bought?

Great and convenient but needs some work and updates.. I love using stockx but it could use some updates and work. One thing that I would like seen updated is when you have multiple bids on the same item but different sizes or colors and you only are trying to get one, that once one bid is accepted you have time to cancel the other bid before the seller accepts the all. Second, to stop seller from putting items for sale that they do not have. Especially with new products. When stocks says you have o my 2-3 day to ship there should not be any exceptions. Hold everyone equally accountable. Lastly, add more items. There are many items that should be on stockx that are not. Especially items that you have some examples for but not all. For example the adidas cops mid x gosha rubchinskiy sneaker, you have the white and lime green colorways but not the orange colorway. I could go on but these are my main concerns I have with stockx. Also lately the app has been closing on me unexpectedly even if I update the app, restart my phone, and a few other things but no avail. Thanks

STAY AWAY FROM THE SCAMMERS AT STOCKX. Before buying thru StockX I suggest you search “StockX reviews” online so you can see how many people have been ripped off by this corrupt company. Long story short, I ordered shoes that never arrived. Contacted DHL to investigate who eventually deemed my package lost by DHL. They basically lost it in a sorting facility in a different city than the city I live in. DHL told me to have the shipper, StockX, reach out to them to start a claim. I relayed the information to StockX who told me to wait a week. I followed up a week later and now they are telling me to file a police report, in person, in a different city than the one I live in, during a global pandemic. What crime was committed when DHL already admitted to losing the package? What is a police officer going to investigate? I’m in the process of disputing the charges with PayPal and I will never use StockX again once this headache of an experience is finally over. The fact that they want everyone to file a police report has insurance fraud written all over it. DON’T EXPECT TO GET WHAT YOU PAID FOR IF YOU DO DECIDE TO USE THIS COMPANY AND THEIR APP. Also, in 2019 their users data was breached and everyone’s personal information was up for grabs. Shame on shady StockX!!!

Terrible customer service. Stockx sent me the wrong item ( sneakers), that i did not order. I let them know way before the seller sent it to them for verification and they did nothing about it, they didn't try to contact the seller or try to fix the issue at all! Even though the seller had not sent the sneakers yet. They just said: “We cant do anything about it because is a live market, but the great news is that you can sell them back through us” What a Joke!.... When I tried to contact them again asking them why should I have to go through that, when I ordered the right thing and they are the ones sending me the wrong thing.... They just never answered again! I even sent them a picture with my order to prove to them my order was correct, and that they were the ones sending me the wrong thing. They don't even allow you to cancel and order after purchasing. There’s not even an option on the app or website to do it! I Wont ever buy anything here again! If you bump into a problem, the customer service is TERRIBLE! You’ll be ignored and you’ll find yourself having to re-sell your purchase! Even if is not your fault...Very bad experience!

Still #1. I’ve been hearing bad things about an absolutely bogus rumor about THE X and I gotta say it bugs me. A few months ago THE X sent a message about a few pairs of Jordan’s where able to get through. Ok so number one they where transparent about what happened. Number 2 you know how long they have been around doing this? If you know then you would also know that the percentage of duds that have gotten through is so small you can’t even measure it. So that being said these guys are the real deal. Knowledgeable on point with shoes. They are really the only place that I trust with a shoes real value. This is the leather and sole STOCK XCHANGE. Keep that in mind. Don’t let stupid unfounded non investigated rumors ruin the real way to find out what your shoes are worth. Instead of spitting venom at X bang the IG tools who spend their entire day trying to send duds to the one site that keeps us informed. Just saying! ScottisShadow

Great app just a little slow with communication to the sellers. I love the app, just sometimes the process can take a little long when getting in touch with the seller but other than that I love it! I’ve bought quite a few shoes from the app, shoes that I haven’t seen in stores which has a lot of people asking where I got my shoes from. Also I wanna wouldn’t mind if they gave certain buyers the option to double check if they want to make the purchase instead of just automatically just purchasing them. I understand why they do it but there’s been a few times I was bidding on some shoes and I had just finished paying some bills and then boom another 180$ gone because they automatically bought them, so it would’ve been cool to get a notice saying that they’re gonna purchase them with you’re ok with it because if I’m being honest I wouldn’t have minded losing the shoe to save some money. All in all though this is where I do all my shoe hunting, I’m never shopping at a store again!

Love it. Amazing app I use it everyday and it’s amazing that it keeps track of my “portfolio (what shoes I have, what conditions they’re in, and most importantly they take all that into account (including when you bought them), which also ends up telling you weather you got a good deal on the shoes and how much you made/lost. Example one of my shoes is worth $472 and I bought them for $50 so it shows a 422 gain on just one pair of shoes (used but in great condition). And my total portfolio shows other pertinent information such as my market value of my shoes ($2700 on 12 items, total gain/loss $1306 so I spent $1406 on my collection but it’s worth $2700, and the average price of my items (my one shirt brought it down drastically as shirts aren’t worth as much as shoes (worth $122 bought for $50 so a gain of $72), that is the least worthy thing in my portfolio next to my “Lebron Power Couple South Beach which are worth $131 which I also paid $50 for so I got a mew gain of $81. See how interesting it is? Now go check out your portfolio and see how much it’s worth!!!

Scam artist. I’ve had nastiest experience with the company. Quality control my foot. I bought a pair of retro 6 social status shoes off of the platform. I then tried to resale the shoes on the platform only for them to tell me they can’t accept them. I asked them to provide the photos from when I bought them to prove flaws they said they noticed. They couldn’t provide it, it’s crazy because I had a issue with another sale and they asked me to provide photos to prove my claim. Is it too much to ask from you, what you ask of your customers. I’ve read nasty reviews online about how the company tends to send out counterfeit shoes, I tend to agree because quality control is at a all time low. If they allowed stained red on the sole of a shoe to get through the process and make it to me, be assured some of you have bought fakes because quality control is sleep at the wheel. Customer hasn’t been helpful either, because all I have gotten is the run around. It’s been a week and my case still hasn’t been resolved. Accountability is something this company needs training in. Humans are flawed and capable of error and get it wrong sometimes. You are going to let some pairs that shouldn’t get through.

Experience on StockX f. Overall my experience on StockX has been 100% on authentication. I do everything in my power to get shoes authenticated and checked through different apps and as a customer I’m pretty glad to say I never received fakes/reps what ever they are called. Now my shipping experience through StockX has also been 100% even with customer support. I had a package that did take forever (1 month) to get to me but all in all it was my fault for putting wrong info down . Only downfall I seem to have are with the sellers on StockX. For example you pay for a shoe for a nice price and a few days later ( in my case) 10 days, get a notification about the refund. Not StockX fault on that either. So again .. all in all I give StockX a 100% on buying and also as a seller 100%. I find fees are pretty fair because they do all the work, you just have to bring it in a box and that’s it .. I hope this review helps

Good but could be better.. Almost Almost Almost everything I’ve bought from here has been amazing. And I’ve spent thousands of $$$ here. I am a sneaker head from way back. Anyway, I bought a pr of vapormax 97’s in gold. The left shoe was popped, flat, and definitely noticeably on feet. The good people from here wouldn’t refund my money or really attempt to make it right. After 12 emails and back and forth they only gave me 10% off next purchase. I’ve spent over $13,000 at this site. I expect a little bit better customer service. It’s not like I’m trying to scam or misuse this site. This is wrong to me. U checked the product and it should be good. All good. And nothing but good. At the end of the day it’s you guys double checking and certifying your own excellence. But u didn’t. And then u didn’t redeem yourself at all. Come on guys, you gotta do better if you wanna be at the top of the game and stay there. Hopefully u utilize the feedback we as customers give to make things better. Much love, your frequent customer -Brian

Scammy company. I purchased a hoodie from StockX. It arrived but was way too oversized. I went to the help section on the app to see if i could return it but couldn’t and the only option was listing it back on StockX. I did just that and got it sold. Sent it back in just for the same exact hoodie that was sold to me just a few days prior, to fail verification. Crazy right!? I was shocked and instantly opened a case. After going back and forth, there’s still no resolution. I am frustrated and disappointed. I’ve been using StockX for a long time. Never had a problem until now. If the hoodie failed verification when i sold it back on StockX, then it shouldn’t be sold to me in the first place. Either it’s fake or the person who verified it, made a mistake. There was a green verified sticker on the hoodie when i received it. I took the sticker off before i shipped the hoodie back thinking that it’s a new sale and the sticker isn’t important. Why would the sticker be important? Every item that’s sent in to be verified, arrives with a sticker? On top of the mess, i was charged a $15 fee. I no longer want the hoodie if it’s not authentic! I want my money back! Refund me my money!!

Why is it taking so long??. Ok so this is my first time buying something from StockX and it said the shoes would be here a week ago and it’s still hasn’t been shipped and don’t come at me with this Cortana virus stuff cuase it’s been over two weeks now that u guys have had time to ship but it still hasn’t, I ordered a pair of shoes on goat 3 days later than on StockX they got here much faster than this company I am not very happy with the support here I go to the chat feature and it keeps asking me the same question I rephrase it and still the same, why doesn’t this app have a number to call to get help with, I’ve come on here to get a response cuase the app is getting me nowhere also every time I’ve clicked on forgot password it kicked me and takes me to the page before, I’ve also had it work a couple times saying that the email has been sent but got no email, I’ve also tried it on my computer but nothing your costumer service is horrible according to my experience, so if I could just get my shoes delivered that would be great cuase it’s been over a week saying it’s delayed soo…. I expected this app and the people who work there to do better…. Smh

Nice platform with implementation issues. Great platform for buying/selling sneakers. Implementation is a bit rough, however, as there are some data and quality issues. For example, the highest bid and latest sale is presented on the sneaker main sale screen. There is a glitch in the detail listing, however, where the bid details will show a number of phantom bids higher than the actual high bid. If you don’t notice you could over bid because of these phantom bids. Also, the latest sale value glitches on some items showing significantly higher than any current or previous bid ask. Again, if you’re not paying attention this could falsely lead you to bid higher than needed. Tech help says reinstall app or use desktop but errors still exist. Also, quality review on older shoes is poor. So, buyer beware as StockX will hide behind loosely written terms and conditions that do not favor the buyer. Remember no returns if the quality is poor or it wasn’t previously stored well. All that said, the process of buying, selling, shipping, notifications works really well. Top notch in this department.

5 occasions of them messing up!. I deal with Stock X, due to lack of choices, PERIOD! This last sale, was my last straw! They have literally mixed my items COMPLETELY UP, with someone else’s OBVIOUS, knock off garbage, so I was stolen from! I sent them a pair of shoes DIRECTLY from Nike, NEVER removed from the box, they claimed they were used and fined me and sent me back a $300 pair of shoes, that looked like they had been rubbed in dirt and oil! This last one, I sent them a completely DEADSTOCK pair of Nike-Off-White Waffle Racers, in pristine condition, and the box was flawless! All of which I have, both video & pics of! The ladies at the UPS Store can ALSO vouch for all of this, considering they packed them beautifully! They wrote me, once again, claiming my box was torn-up, and had major water damage! I HIGHLY DOUBT, that there was a monsoon, or hurricane, between Las Vegas & Tempe, AZ, in the DAY, that it took for them to receive them! They cannot accept fault & basically tell everyone that they are unfathomable! I took all my other listings down & I am now letting my business lawyers handle it! They have either mixed-up, stolen, or wrecked, over $2K, worth of items! Very, very poor customer service!

Best and worst thing that’s ever happened in my life… I’m exaggerating about the bad thing LOL. Stock ex has been a staple in my way or tell me to turn on my shoe collection and exponentially increasing My rare sneaker collection; even at their best prices out of all the company I still find myself using my vacation money on multiple pairs of sneakers when I would have still been irresponsible I just bought the one I was looking for and was too high a price everywhere else… StockEx is like a delicious reduced fat chips; yes they are less than the others but it doesn’t matter if you eat three times as much (metaphorically speaking) 😂. Is the stock ex just called it’s my own fault but I would like to say they have an excellent layout, and great customer service, and as long as you treat them with respect and their business with the respect; they will make it a priority to make sure you’re purchasing or selling experience is it the same quality as the brick and mortar stores (Who charge usually use at least 20% more on the majority of their sneakers). ☝️