InDrive. Save on city rides App Reviews

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Reliable taxi in Santo Domingo and in the DR. The local taxis see a visitor and try to charge very high prices and the cost may even go up while you’re are en route. It’s not a pleasant experience- you feel conned. Also, it’s much better than Uber, where prices change when using that service too. I use this app whenever I need a taxi. They’re are a few options (car/moto/delivery,etc) the features are geared more for locals, which keeps the cost down too. The only issue is not having a price guide as to what it should cost, so you know what to offer; thus, the 4 stars. I highly recommend this app for local or intercity transportation!

Works well but missing features. The app works well but it doesn’t suggest a price and so you wouldn’t know without previous experience what price to offer. Would be very helpful if they suggested an approximate price. Other than that works well.

Used it throughout central Mexico. We spent three weeks in Mexico and didn’t want to pay about $850US for a rental car. We were using Uber, but sometimes the wait was 30-minutes, and other times there were no cars available at all. Some locals suggested this app instead of Uber. Virtually the same process as Uber, but it’s all cash $MX in Mexico, and the longest we ever waited was six minutes. Typically the wait averaged four minutes. The accuracy of the location finder on the app wasn’t always perfect (once it was way off on our pickup), but overall, this app worked great for us in Mexico.

Safety nightmare. No support, no checks and balances. This app is safety nightmare. If you want to get robbed or murdered this app is for you. I tried to use it on multiple occasion and every time someone shady or a different person showed up. When i tried to report it, there is no simple way. No one is ever available on chat support. They have zero check and balances. Anyone can come on this app and do anything and get away with it. The only way the app let you leave a review is if you complete ride. No way to report suspicious activities, threatening drivers before that. This app can never work in western countries because people will sue them to the ground which they deserve.

STINKS in Egypt. Drivers here LIE and enter they’ve arrived but they never do then even one of them entered that he completed the trip while I’m still waiting for him… then asked me to ask for the trip again, saying he’s lost???- then accepts from a different car and offers HIGHER fees. That’s only one of their MANY scams that made the app block my account- because they NEVER show up and when I cancel saying DRIVER IS LATE - it counts against me. Either give the customers more control or you’re part of the scam.

Good App, but lack of trip tracing Line. Hello Devs, Thank you for this amazing app. Kindly add Tracing line from Point A to Point B, so that passage knows how driver is driving through this feature is already available in app such as Uber when trip is started, passenger can see the line from pick up to destination. Which make easier for passenger to track and satisfies the worries for taking wrong turns and safety. Thank you once again.

You’re in control. Best ride sharing app in the market. You offer what you want to pay and based on that drovers will give you offers or accept the amount you’re willing to pay. Personally I like using other apps to only get an estimate and then offer that or a bit more less depending on climate, times, how many people etc. give it a shot, you’re going to love it 😍

Do not use. This company has zero business knowledge, the app is the worst to use, you will never get dropped at an accurate location, my driver drop me at the wrong location while I put the correct address, and had to get out and call a taxi to get home , Uber will never do that, you will never feel safe using this app at all . Imagine your loved one dropped at a back street and the driver will never take you home even when you offer more money just to be safe because he already accepted a pick up customer while he is driving you home

I advise against you in the Dominican Republic/ Te desaconsejo en la republica dominicana. if you are planning or visiting the dominican republic I strongly advise you not to use Indriver, because many drivers are used to taking luggage from foreigners and when you call the support service they will give you a number to call and never find anyone si vous prévoyez ou visitez la république dominicaine je vous déconseille fortement d'utiliser Indriver, car de nombreux chauffeurs ont l'habitude de prendre les bagages des étrangers et lorsque vous appelez le service d'assistance ils vous donneront un numéro à appeler et ne trouveront jamais personne. Si está planeando o visitando la República Dominicana, le recomiendo encarecidamente que no use Indriver ya que muchos conductores están acostumbrados a llevar equipaje de los extranjeros y cuando llame al servicio de asistencia le darán un número para llamar y no encontrar nunca a nadie.

Best ride share app in Pakistan. After using this app I stopped using uber and Kareem totally. Those apps are too much of a headache with uber drivers asking where you wish to go and Kareem sometimes wasting your time to bring up the price meter. This app fixes all of that. If there is one thing I would change is to make the regular ride always A/C or bring the a/c only ride to Islamabad. Also updating the map interface it’s pretty laggy and doesn’t provide as much clarity as uber.

They don’t review why the rides get canceled and blocked me instead. I’m in city where the riders don’t comply to the terms and conditions of these driving apps and we constantly report it but nothing is done to resolve this. The first ride I canceled was due to the fact that the driver demanded more even after accepting my ride, and the second one was because he wasn’t even getting closer and I tried to reach him continuously. If you’re not to review the reasons why we cancel then don’t ask then. Now my account has been blocked

Phone got stolen. Our phone got stolen by one of the drivers in your application yesterday at 6pm in Casablanca We contacted your services available here in Morocco but they weren’t of much help and refused to intervene. We have his license plate and his name but whenever the services contact him he doesn’t answer and your team doesn’t show any willingness in helping our case. This whole situation is immensely frustrating since the phone is extremely valuable and holds very precious information. We are extremely disappointed since this driver should in theory be very easy to identify and the application should help us contact him and bring us our phone. For the time being we contacted the police about this case and informed them of your driver’s license plate. We never knew that this service employed thieves and thought that it would be a swift process and that my phone would be between my hands as soon as we brought up this problem to the application.

More options in the app. I hope that you guys keep going doing this, Uber a Lyft need a lesson and you guys appear in the good moment to be a teacher for them. Put more options and at least 24 hours customer service that will be great.

Cheaper than Grab & Bolt, so I always use InDriver. I was so happy when someone told me about this app! I downloaded it immediately & compared with Grab and another app called Bolt. It was definitely the cheapest every time! Amazing! You can offer a lower than market price & then a driver can accept or counter offer, which you can decline or except or raise your price a little bit. If you don’t take a cheap price and it’s busy they may offer you a higher price so don’t be too cheap. Now I rarely even check Grab or Bolt and only use inDriver! I wish I thought of this idea and have been telling all my friends even strangers on the street! So I recommend you download this app right away & Price check with the other apps to confirm it’s the cheapest, then use only it to save a lot of money 💴 on every ride! 🙏🙏🙏 InDriver (Should be WinDriver)

Love it!. Happy for the competition for Uber!! I like how you can select the driver. The ability to put in your own price is AMAZING. You can save 25% off of Uber (EASILY). I would like to think that the next step is to be able to schedule a pick up. My first time using was for an early airport run. I was nervous wondering if there would be any available drivers. I had five options within 30 seconds. Uber has been demoted to my second team!!

No Longer Operationing. While this company is “on hold”, they did not disclose this information before taking my application, or even when I reached out to support regarding my application. It was not until today (six days after submitting) that they finally informed me that operations are on hold until further notice. Irresponsible and negligent to take someone’s personal information knowing you are not currently operational and not disclosing such information upfront. Highly disappointed. Revoking application processing permissions and deleting yet another rideshare app.

Good. I enjoyed my first drive but it takes much time to get to my location, I stood there for long. Like 5 drivers cancelled the journey… Please try and look for nearest drivers for the customers not far from the customers… It’s winter and very cold out here… And note stop charging the customer because they are not the ones who cancelled the trip… Aside all these i stated, my first trip with InDrive today is good.

Application has some problems. The location is never accurate, it’s not even close and I have tried several times to enable location always but nothing works, and on the drivers side, the ride requests aren’t updated. They show ride request from a previous day not the exact day and time. Please try to fix that, the application was a real help to most users but it’s not so anymore

Kidnapper. Today i faced a terrible trouble from indrive. I order an indrive first of all he wasn’t the person according to the details, however he gave me a justification about that he said its his brothers car he is trying earn so i thought it could be valid but during our drive he started to be suspicious as he was talking to phone with someone and he was telling where are we right now and where are we going, he was also talking picture of the boards and sending it to someone. He also asked me if i know the roads, i said you but then he asked me where shall we go i told him check the map, he said i was just curios about you knowing the roads or not at that moment i knew I wasn’t safe with him. So in the middle of the road i saw a police checpost and i said to him can you please stop the car because i want to call someone he did stop it so when i got out of the car i told him to cancel the ride. He got so scared his face got red. The ride info: Beige Suzuki Mehran, BGA 902

New driver in miami. Hello everyone okay if you a new driver or try to drive for InDrive, I think this is the best way to booked cheap rides make more money. At first you feel like the app trippin. But don’t worry everything is great after a while use it.. i took my first two riders they was so cool and happy to ride with me.. so yes everything is good

No Support Available when I needed it. After I accepted today’s driver’s fare in La Paz, Bolivia, I almost cancelled because I saw previous reviews of people complaining that the driver tried to charge them extra. But, I was really tired and he was the inly one available, so I still accepted it. Guess what, he tried to charge me extra! He did not know that I actually live in La Paz and that it was not my first time leaving the airport. So dishonest. I tried to reach InDrive Customer support while the ride was in progress but guess what, no response. I even tried messaging them on Instagram. But, no luck. Funny thing, he dropped me off an hour ago and the ride still shows to be in progress. I am glad I paid cash.. He still got a bit extra money because I did not have the exact amount.. Usually, I tip, but I wouldn’t want to tip him. I have been preferring InDrive compared to the other popular ride sharing service, but InDrive always offered a better price. I think I will consider using the other service more since there they actually answer you if you need help. Things are good and safe until they aren’t, right? There has to be an easy way to reach support! This driver has 4.32 stars and reviews that say he tried to overcharge others, that he does not drive safely, he has no seatbelts - and he’s still allowed to be on the platform! Drivers/scammers like this should not be allowed on the platform. In case this matters, the driver’s name is Nelson, Black Toyota Corolla 2053XYG.

Taking a chance. Will wait awhile before using this regularly. They say they background check their drivers, but the Safety tab in the app says ‘“Connection fault, try again” and the chat support tab says “Chat is unavailable”. If something bad happens, you forget an item, or the driver is doing something wrong, you’ll probably be on your own. Reminds me of Uber and Lyft when they first started.

Update your calling feature. Why did he contact me on WhatsApp to confirm my pickup location? And why are most of the drivers not utilising the built-in messaging feature? This is an absolute violation of your terms, and yet you’re not aware of it. Create a way in which drivers are limited to only using the built-in messaging service or make customers and drivers call each other anonymously just like UBER where your or driver’s phone number remains anonymous or within the app rather than having our personal phone number shown. This led to sexual harassment, assault, and human rights abuse when a driver had your phone number. He could get personal with you for any reason whatsoever, especially if you’re travelling alone and you’re a female. I really am disappointed that the majority of the inDrive drivers are rather than using the built-in feature. Every one of them is calling me on WhatsApp, and I have never allowed InDrive or given consent to let this kind of thing happen which I certainly will be suing your company for that. You better fix this, rather than giving me a sympathetic response to confirm your acknowledgment.

GPS on this App isn’t accurate & tricks you into paying twice.. Several times the GPS on the app has taken drivers far from my pick up destination, and when you pay for the ride don’t click more than once, even when it looks like the payment did it take. If you tap the payment button more than once you get charged each time.

Terrible concept customer are always paying 15-20$ below the recommended price. This is worst then Uber and Lyft because instead of the company robbing u for ur profit they allow the customer pay 15/20$ below the recommended price I’ll tell u this I give u guys credit for washing ur hands on this matter u guys are not here protecting the drivers u guys are protecting yaselves kudos on that I’m getting paid the same amount or sometimes below what Uber and Lyft drivers indrive don’t even compensate drivers when passengers cancel the ride when u about to arrive at the pick destination horrible this app won’t last

I don't want price recommendation. I do not want the price recommendation because the rate is very low and the price of fuel in the Dominican Republic is very high, it cannot be more than a 10 km trip, it has a price of 150 pesos, it is an abuse, please remove the new update or we we will be obliged not to accept trips with prices recommended by yourselves or we will be obliged to negotiate prices outside the app

Service Feedback. Service has been great. Only challenge I run into is sometimes server goes down around office off time and no ride can be requested which brings a lot of inconvenience right when you least expect it. There could always be reasons behind it but plan B is always expected for such situations. Thanks

Wrongfully accussed the driver!!. This must be quite honestly the most intellectually lacking company I've ever had the misfortune of dealing with. After weeks of emailing and struggling to get any assistance with a potentially lost item in a driver's car, this company asks again for the ride details, which I share openly. They stated they would reach out to the driver about the LOST item and ask him to contact me. The driver then reached out to me, only to share that the company had accused him of theft, saying that I logged a complaint. They threatened this poor man, who was an amazing driver, and I gave him a 5-star rating and a 25% tip. The poor administration and communication of InDrive from the South African office, is one of the most pathetic service delivery I've ever experienced. Do yourselves a favour and pay R30 - R60 more for another service and steer clear of these incompetents.

Message option. The app is very useful. It used to have an option to put a message along with your request and offer. This was very helpful when I needed to take my dog with me, that what the driver knows and chooses the service because they agree to take the dog. Not all drivers would take dogs so it’s good to give them a heads up. Please bring back the message option.

Trying to Save on the rate?. This app claim to be cheaper than Uber or Lyft or any other, the reality is, is the same because when you are going to order an InDrive and you check the rates from the other companies are about the same, and when is the time to make the offer this app only let you make an offer one $ less than the original price of the other apps, this people is only trying to get free publicity saying that you will save a lot when the reality is… you are saving Nothing…. Don’t download this app, it will Only take space in your device with no savings and I’m sure they will sale your information and make money on it.

DO NOT DOWNLOAD. I don’t like writing negative reviews but my experience with this company has been nothing short of horrible. After being stuck in a smaller town in Mexico back in November, I tried to download this instead of Lyft/Uber. It was a major mistake and nothing but a headache. They won’t let you delete the application yourself- they require you to “ask permission” to do so and when you try to do so in the app, it tries to connect you to an agent but never has an agent available. It then directs you to send an email to customer support. Well, I’m about 15 requests in since November- including making me send a selfie with my drivers license and they still have not deleted my account. Don’t waste your time. Update: They told me to email them…again. I tried to do so four more times. No response. I tried to contact them on chat via app, no response again. They’re very likely stealing your information and cheating you. DO NOT DOWNLOAD.

Good app with suggestions.. The app seems pretty ok so far but I think it should be mandatory for both passengers and driver to upload ID’s and picture. I have hear several users say that when the driver arrive they don’t look or seem like the profile of the driver they ordered. Now on the flip side most of the profile for passengers don’t have a picture and some persons uses Alias names and the drivers sometimes can’t tell if it’s a male or female or how the person looks that they are picking up. Eg. they go to a party to pick up with a lot a ppl outside waiting, anyone could get in the car a say they are the person. Next thing is that some drivers go to pick up a passenger and they have 2 extra persons entering the car. Things like these needs to be addressed but otherwise the app is ok.

Almost Perfect. I came to Miami from NYC and my brother recommended this app since he lives in Miami. I used it the entire time I was there & the costs were significantly cheaper than Uber or Lyft with almost the same technology. My two issues: there is no route mapped out so if you’re visiting you have no clue which way the driver is going (safety issue), and if I offer a price that the app feels is too low, it won’t let me continue until I offer the price the app wants. I think that’s odd since you could just make the ride that price. Hopefully this app takes less fees from drivers than Uber & Lyft do.

3 Star could be 5 Star. The app and it’s features are great, the app works well and the fact that you are in control, and the captain and customer both benefiting, is an added bonus, don’t get me wrong. My only issue is somewhat of a bug. Every single time, I set up a pick-up point, the app would always throw me off by a few meters. So let’s say, I set my pick-up point for Street 12, the app would throw me off by a few meters and show I’m in Street 14, regardless of how accurately I select my pick-up. This would cause the captain to arrive at a completely different location and causes inconvenience on both ends. If this is fixed within the next few updates, awesome! I’ll rate it 5. But, this is something I’ve been hoping for since the last 10-12 updates but no improvement. InDriver team needs to work on this particular problem.

Great in Mexico. Tried this in Puerta Vallarta to get around for 2 weeks and saved 350 pesos on our first trip vs. Uber and/or local taxis on a 40 km ride. This app gets you the “old” Uber prices before they went up. Drivers friendly and easy to use app. Need to have cash though. Note: some specific locations don’t come up on the map entry, for example we went to Dreams Punta Mita Nayarit from PV and it didn’t come up on the map. So we just entered Punta Mita and told the driver where to go. He was cool with that. Great savings versus Uber. Hopefully this will work well when we get back to USA also. Looking forward to trying it out.

Great service but buggy app. While the service itself is great and I use it everyday, some bugs are just app-breaking. Sometimes, the ride would cancel itself if the connection got jittery, in an elevator or otherwise from signal strength. Or the app would just bug out and show a weird location icon moving as we zoom and pan the screen (when driver is moving).

Messaging needs to be improved and updated!. This works well when I’m in Colombia. Most times the prices are way better than Uber. However the app allowed in the past to message with the drivers directly. Now if you don’t speak Spanish and you need to translate which involves a lot of coping and pasting. You can copy messages to translate because the app doesn’t support that. Before the updates you could which made it so much easier to communicate with the driver and tell exactly where you are especially at an airport. I wish you can copy and paste messages so you can paste it in translator to understand the drivers who don’t speak English. Please improve that feature please. I use this app every month in South America and this could be the difference between life or death literally

The “offer your price” function does not let you actually offer your own price. Downloaded this app and uninstalled all in 10 mins. The “name your price” feature isn’t exactly as described. Each ride has an “recommended” — more so minimum cost and it you offer any thing lower than that it won’t even allow you to request the ride unless you offer the recommended price. What upsets me is that their excuse is so that it’s “more profitable” for drivers when really company is just looking out for its own self. All while ironically showing a button saying “ride on your own terms” above all of this. How do you know that a ride won’t be accepted because of what I pay for if it I can’t even request it? There are tons of drivers out I see, and I’m sure they would have much more rides if the app allowed them to. Plenty of room for improvement here. If not, I don’t see this app lasting long.

Unable to track ride's location after a certain period. One of the primary expectations from any ride-hailing application is the ability to track the booked ride in real-time. This feature serves multiple purposes, including ensuring passenger safety, estimating arrival times, and providing peace of mind. Unfortunately, InDrive's app fails to deliver on this essential functionality, leaving users in the dark about the whereabouts of their rides. After a certain period, the app no longer updates the ride's location, leaving users clueless about their loved one's progress or estimated time of arrival.

Drivers often ask for more money after accepting ride on the app!. Drivers often ask for more money, even after accepting the rate in the app! This seems very unprofessional. They should stick to what they have agreed to take. It feels like there is no use of the 'negotiation' feature. Also, cannot see the live locations of the drivers. It requires a upgrade!

Very bad. I gave this application a try and i was shocked with many things : first the driver location doesn’t change or update so i kept calling him to confirm he is coming as on the map he was not moving at all, second : the driver phone number in the application was not the same one he contacted me with.. third and this is the most important the driver was extremely rude and lacked any professional attitude.. he was very very very creepy and had terrible loud music on and insisted on driving in a terrible route and kept chatting on whatsapp while driving in very careless manner .. very terrible experience that i decided to delete the app and warn anyone about it !!

Poor Support. Extremely disappointed with the service!! Despite selecting a two-step destination feature in the app, the driver seemed unaware and chose his own route. After repeated clarifications, we finally visited the destinations in order. However, due to this detour, I was charged double. Moreover, the driver's conduct was rude and aggressive, making the journey unsafe. When I reported this to customer support, their response was lackluster, merely stating they would take 'necessary action'. This experience left me overcharged, feeling unsafe, and utterly neglected as a customer.

Amazing app and service. We visited Miami just this past weekend and was recommended this app. And I will say all 3 drivers were really good. 1 driver was excellent. I hope you guys work out in Miami and grow to other places in the United States. I recommend this app and service to everyone who visits Miami

Blocking the account due to too many frequent cancle.. This is to inform the devs and the management community that drivers getting stuck in various scenarios asks the customers to cancle, if the problem is of driver party, we genuinely try to tell the driver to cancle instead, since we wait for the ride to be cancled, the awaiting time is too long which might lead us to be late and will be forced to cancle the ride ourselves. Finally that results in banning our account. This is a real sad reality. I hope there will be some remedy to this situation. Thank you!

Not worth the few bucks saved. I wanted to love inDrive as it seems lower than competitors and seemed to be fairer for drivers. However, I have tried two rides with them and both have been unsatisfactory. On the first ride the driver asked for my social media info while dropping me off at my personal address which made me uncomfortable. On the second ride, the driver started the 5 min “wait time” before he even got to my location. After struggling to find him, HE canceled the ride and inDrive actually charged ME $10. I have since gone back to using Uber and have been way happier

Nice but needs work, don’t feel very safe. I like that this app promises to pay a more fair share to their drivers in comparison to other appss but still needs work… Getting a deliver was fast and easy, but wht I like about the other apps that this doesn’t have AT ALL, is the maps navigation. On the other apps I see the route that the driver is taking to get to me, and the route he will take to drive me, this doesn’t show the routes AT ALL, a driver just took a different route to get to my place there I know it will get there but I was never driven in these streets to it feels a little weird, and unsafe. Another thing is this app doesn’t show the picture of the car, now I know cars pretty well but I know I can’t recommend this to a lot of my friends cause they don’t the difference between a toyota and a ford

Terrible customer service. For starters, the gps software is utter trash. The cars appear all over the place and jumps from location to location, hence, properly locating your ride is impossible. Secondly, after the driver did not show up and had the audacity of turning on the alert as if he was waiting for me. The driver was nowhere to be found and it was noticeable in the app that he was never close to my location. Finally, after I waited for more than 5 minutes and the driver not showing up despite turning on the clock as if he was waiting, I cancelled following the apps instructions. The app then required me to pay $6.95 to cancel the ride. I tried to contact the service provider and it canceled my request. The so called agent never appeared. Stay away from this app.

Option needed!. Most of time, when you make an order, some pesky drivers start to spamming sending same amount of fair again and again. After 5 times declining that driver's message your order automatically cancels and you need to repeat process all the way from beginning. So, there must be an option like checkbox 'Do not receive offer from this driver', to block them and their spam messages. And also, if they got that mark from more than one passengers - they should be blocked!

Can be better. Maps could be better (example : cities 20km apart can’t see their maps). Some drivers harass users and some theft going on with drivers /users with very little drives under their belt. Lots of drivers change cars (different than one registered with the app ) and takes the app according to them several weeks to make the change of their vehicle in the app. As a result, users don’t trust who’s picking them up

Convenient and economical. Quick, safe, and economical ride at your fingertips. Empowering to the passenger who gets a say in how much he will pay and which driver he will ride with. I also enjoy the convenience of being able to contact the driver by text or phone.

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Useless. Getting jobs from millions of miles away and pay is almost same as Uber with far far less jobs. They had a very good chance but with extremely poor app design they ll not go very far. I ll be deleting this app. Not worth it.

Terrible service terrible cancel system. Multiple drivers were rude and plainly just lied over the phone and when trying to cancel a trip it’s refunded in as long as 15 days! Complete rubbish and needs to look at the quality of drivers

About price and tracking. Should stop manually putting price on the app by the passenger because they lower the price way more than they should..and the way the passenger track our vehicles…if we can track our passenger on the app that would be great.

Easy to Access everywhere. I already used this app in Pakistan . Its awesome service in Pakistan.

Why would you block me when driver says to cancel the trip?. So i spend hours to finally get a drive and the first driver says he didn’t even look where i was going and told me to cancel the trip and i did. Again, another driver accepts (FINALLY) but he is asking for more than double the normal rate, told me to cancel which i did again. And guess what? My account is blocked because drivers asked me to Cancel. What a waste of time. I would have understood if it was me who choose to cancel the trip for fun but …. GREAT!!!!

Please update for your system. I met a very rude and aggressive driver today and I was so mad I wanted to call the police . I tried to write a comment on the itinerary and ask for a refund of my fare, but there is no good and quick way to refuse in the system.

Great prices, but very unreliable. You can get some great prices on this app and they give more to the driver than the other guys, but this app is just way too unreliable. Only use if you have 20-30 min of wiggle room. When you order and confirm with the driver, you can wait up to 5 min and then they cancel. This will happen 3 or 4 times before someone will pick you up. Developers need to fix this. I have a hunch that the driver can accept other offers when they are on the way to get you. It’s very disappointing.

Horrible!!!!. This is a horrible app. Drivers are ripping people off and I was charged a waiting fee when I was actually the one who had to wait for the driver. The support weren’t helpful at all and did nothing about it. Takes so long to even find a ride and then you end up paying the same or even more than other apps like Uber. Don’t recommend. Waste of time.

About inDrive app and service. Best app to use car and bike 🚴….best service and facilities….. easy to find vehicle 🚗 anywhere… convenient fare …

Drivers location. Real time drivers location are not as exact as it should be.

There’s no GPS tracking. I don’t understand why I can’t view the drivers location on the app once they leave the destination?? Also you can’t share the ride with people

0/5. The drivers are always driving in the whole opposite direction trying to get you to cancel so they can take your money, and the minimum fare is $25 which is useless in most situations, although you can set your own price drivers never accept and usually offer $10 extra than what you offered, then when they finally accept leave you waiting for 10 minutes just to cancel

Great concept, poor app performance. The concept for this service is fantastic, and sometimes it works well. However, the app stability and lack of features (such as tipping, or providing extra money after using a tollway etc) causes some teething issues that make it hard to recommend this app and service to other people.

I absolutely love this app, and for a few reasons!. First of all, it’s for a great system where you can offer your own price and drivers can either accept or counter offer. It usually ends up much more affordable than other apps I could mention 👀 Secondly, I appreciate that the app seems to take good care of its drivers. A driver in Sydney I had a chat with told me that the platform takes much less commission from their drivers as opposed to their competitors, which I think is great! I’d much rather my money goes to drivers than into a CEO’s pocket. Good on inDrive for that, and I’ll definitely continue using the app moving forward.

A needed service in Marrakech. Grateful.. Drivers rarely have change. App should show car types especially when it seems we are meant to be discreet. Drivers should learn the basic land marks around town and how to get there.

Scam?. hi i spent a lot of time waiting, i paid but the driver canceled and blocked, i don't understand why i texted and called and didn't pick up. This is the second time, I used this app and both times I paid but did not use the service. I will never use this app again, so disappointed!

Efficient and Reliable. For those who don’t know the places much, this service is really good. I feel safe and can rely on the drivers.

Extremely poor app performance!!!!. The app doesn’t locate you accurately and the driver wasn’t able to find me and told me to cancel the ride. They charged me for canceling and told me to wait 2-3 working days for a RESPONSE of approval?? Uber responds right on the spot! Extremely disappointed - I would give it 0 stars if I could

Waste of money and time. Booked a trip with 3 stops, driver left after first stop I was charger a outrageous fare for due to it only being a short trip and then when I was told I would receive a full refund, I haven’t gotten anything. I have contacted continuously and nothing but “we’ll speak to our payment team and get back to you”. Drivers always want stupid money like 20$ for trips that are 14$ on Uber how is this 20% cheaper?

Mostly wast of time. Mostly I received requests after someone has accepted and when I was clicked saying “cancelled or expired “ I’m not sure why it being cancelled. I had tried by restarting my phone frequently but no luck. I able receive requests one out of 10. Mostly wasted my time on waiting.😹🤕

WARNING FOR BALI. When you use Indrive in Bali you might have the following fraud. Some drivers agree to take a recommended price but the waiting time is quite long like 15-20 min and they ask you to wait. When in 10-20 minutes they cancel your order and leave you the lowest rating like 2 saying you were cheap. However they had accepted your price before. When contacted Indrive support in Bali they did NOTHING suggesting to give a better price. As I said the drivers agreed to my price and it happened three times that’s why guys when you can see the driver is willing to take your recommended price before clicking agree check the waiting time and if it is 10 minutes or longer then NEVER TAKE. Highly likely it is a fraud. I suggest you to buy a local number and sign up this with number. I am from Australia, used the app in Australia and I have never had any problems before.

Rideshare. Although the idea sounds great I found it to be a bit of a useless app compared to other rideshares. First of all I found if I offer a price the same as other rideshare apps at the time the drivers always always want more, that’s if the driver even replies.. mostly took 10 minutes at least to book a ride, from there the driver could be a while away so add another 10 minutes and then you have a high likely good of them cancelling it seems. I like the idea but unless you give drivers incentives to accept the ride not at a higher price so it makes sense for them I probably won’t be using unless 100% necessary.

Loves it. Good way of service and fast reliable and the bargaining is amazing and FARE :) will be with them more then the other apps loves it

Sometimes you don’t know just how excellent something can be. While there are a tonne of driving suppliers none come close to the conviviality and warmth of an indriver. If you do find yourself thinking I’m not sure about this, just imagine the best thing about being driven somewhere and that’s this service.

Terrific value. I used inDrive for the first time while on a business trip in Melbourne. Each ride I took checked all the boxes. Squeaky clean, super friendly and professional drivers, and fares that didn't break the bank. The app has a really interesting system of being able to choose your own fee and select your own driver based on their proposed fees. Being able to see how far away each driver was from my location was a massive plus as I didn't have to waste time on drivers that were ages away! Will definitely be using inDrive again, especially if I need to head back to CBD and don't want to bother with city traffic.

Waste of time. InDrive drivers keep cancelling, the app is not the problem it’s the drivers , doesn’t save any money might aswel just use Uber otherwise you’ll be waiting a long time until someone accepts the offer if not they pump it higher then you’ve just wasted your time because they will end up cancelling you anytime they want.

Gps and price. Location service should be improved and the driver should be compelled to go on the price popped on app.

do better.. a friend of mine is being harassed by a driver who assaulted her, pulled her arm, tried to come inside her home & kept saying he wanted to sleep with her. as the app does NOT encrypt phone numbers , he has been messaging her non-stop. all that they have done is ban him for a month & he has faced no more consequences. this is appalling & this app clearly doesn’t think or care about the safety of its female passengers.

Smart idea but won’t work.. Let me tell everyone the real issue here. Most drivers work across all the drive share apps, and are naturally going to take the best value trips. Meaning if Uber is surging they are naturally going to take Uber rides or expect a comparable charge on this app. Basically in peaks your paying the same if not more then Uber and essentially defeats the purpose of the bidding process.

Not affordable at all…. I’ve used this app a few times and each time I offer the recommended price (which is already more than Uber, DiDi and Ola) and no matter what I still get only offers for people wanting MORE to drive me. And the few that do accept my price are miles away. Definitely not worth it at all. I always end up cancelling and just calling an Uber.

Don’t use. The app is unreliable and communication virtually does not exist. I spent 30+ minutes ordering and accepting offers just for drivers to say I rejected their offer but it would still show up on my map. You are better off using Uber or another rideshare app because the time does not make up for the cheaper cost.

SCAM DO NOT USE. This app is a scam. All of these reviews are fake - if you take 5 seconds to look online and google this company you’ll see that they’re operating ILLEGALLY. The drivers scam and steal your money and add random fees. The customer service team are useless and do not speak English. Never received my STOLEN money back

Shady app. More often than not the app will give an error on accepting the offer from a driver but successfully charge your card for the ride! Be prepared to make a lot of support calls since this happens more often May I please ask you to look into the development of your app! It seems riddled with bugs

Concept is stupid. What’s the point of negotiating for a rideshare if you have to pay a minimum of $20 either way. It’s not fair compared to other rideshare apps will not be using unless for extra long trips.

I thought this app was good. I was under the impression that this app was good, but quickly found that each ride you had to wait 30-40 minutes before pick up everytime. Drivers kept doing other jobs without picking you up or cancelling on you after waiting 20 minutes of doing their own thing. Wouldn’t recommend to anyone, the app itself is good but the service of from the drivers are consistently terrible.

Toll racket. Like every other app, they charge you a toll but the drivers don’t use the tollway so that they can keep the toll money for themselves. When I contacted indrive they refused to refund the money. I was left with no choice but to claim a chargeback against them to get my money back. Afterwards when I told them to cancel my account they wanted to punish the driver but said nothing about punishing the guy who refused to refund me even though he knew I was being ripped off. Needless to say I went ahead with cancelling my account. Update: InDriver has responded to this review telling me to contact them blah blah blah. This is only for show. I contacted them when I first had the issue and they refused to help me. They’re not interested in fixing the issue at all whatsoever. This is theatre and nothing else. Don’t be fooled!

USELESS APP!!. Very disappointed with the service. Driver location was moving on the map. Driver was unresponsive to texts and calls. Because of this stupid app i was late for work. And i booked an hour before just in case!! I do not recommend this app. Better off using Uber or Didi, so much more reliable!!

Totally Rubbish App. As a driver i didn’t recommend to anyone to do indrive app. For example they show us $50 for 30 kilometres ride. they detects 12% service fee. average $10 tolls at the end we just save $30 to $35. its better if they show us money that they will pay us after detection for everything like uber Didi. I can’t recommend to anyone to use this app.

Incredible. This is an incredible app for Thailand. We were able to get taxi prices at a third of the price with lovely and safe drivers!

Love this app helps everyone the drivers and us. Fantastic hope the prices stay same and also the drivers are taken care of too

Prices aren’t better and they don’t refund their mistakes. Prices are no better than any other rideshare. My driver didn’t start the ride and I was charged a 30 minute waiting fee that I was never refunded after contacting support regularly over 2 months. I downloaded the app after I saw it on tiktok but it’s not worth it.

Outstanding. Jim has a quiet and comfortable car which he drives so smoothly. He has exquisite manners: difficult to fault! My best driver to date in Lao!!

Needs improvement. Can't upload pdfs a files the majority of the time? I've had to go through pdfs, take screenshots and upload them that way. But some documents are allowed to be uploaded as pdfs?? Makes zero sense and some pdfs aren't allowed to be uploaded as it just produces an error. Won't be using the app of its been out for years and this is the state of it from the very beginning...

Service. When you are going to launch in Melbourne Australia !

5***** Plus. I had an issue with another company so I stumbled across inDrive by accident. Better service, payment a hell a lot cheaper than the other useless company that's out there. The only thing is, the wait can sometimes be just a little bit longer than usual but overall... I still give them 5***** 🤓

Stupid set of people. Useless company. Their drivers are extremely incompetent, money hungry piece of trash. Very rude too! Numerous times I have booked rides and their drivers will either cancel half way to my location or don’t show up but start the ride without me and I get charged. When i call the service centre they act like dummies and pretend to contact the driver to sort out the issues. It never stops. They should access the kind of morons they hire.

Logo sticker and fares. I signed in to be driver already but hard to find a fare, pop up and disappear in a sec, lots of cancellations trips . Also how can we print your sticker? My windows are tinted how i stick the A4 paper out of the car ?? Why dont we have a welcome package like DiDi?

Turkeytime. Very good rates if you’re travelling over a longer distance. They recommend a fare and you barter

Fantastic experience with inDrive. Melb, Vic This was my first time using inDrive and it was a great experience from the driver to the best price and trip was great, wasn’t sure how it all worked but found it very user friendly on the app and pickup from rideshare at Melbourne airport was easy to find. Had a little wait time for driver approx 10min but nothing compared to other services I’ve used, so definitely no complaints. Thank you again I will be using you for my future trips great service. 👍

Poor & Unsafe Service. I have used InDrive twice. The first time I was picked up, the driver told me his sexual fantasies with a passenger which made me feel extremely uncomfortable. The second time, a driver started charging me the wait fee when he hadn’t arrived and was stuck in traffic. When he did arrive, I had to cancel due to personal circumstances and he charged me the entire trip. I then was advised I need to wait 4 business for the refund to land which was a very convoluted process.

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Great ride. Nice courteous driver, felt safe and secure.

Amazing app but could use some upgrades. The app is amazing and useful but little updates and tweaks around tracking and maps can make it even better

Excellent. Excellent application and service

Good service. It’s a great ride idea, it’s safe and time saving.

Comfortable ride. Driver was so nice with good manners and helpful .

The most unprofessional drivers in Bali. These drivers are the most unprofessional transportation app drivers I’ve come across! Both times I used the app in Bali, drivers offer and agree on price through the app, then text to increase the price! Maybe best to just have all communication through the app so can be reviewed... I’m sticking with Grab and blue bird taxi apps from now on though.

Comfortable ride. Very professional driving 👍

Taxi system that works very well.. This is a very convenient system for taxis that I just started using and has been working amazingly well for me.

Deepak Khanal. Driver was very nice and cooperative. Vehicle was neat and clean. Impressed with InDrive as compared to Pathao.

So far so good. 2 rides so far and both were great with very good drivers.

Map Problem. You need to provide map tracking during the journey

Saifullah. Вызвал такси, сел на такси, ехал, ехал, ехал, приехал, заплатил. Заебись👍🏻 Адвертапп попросил написать отзыв, сижу теперь, пишу

Still it’s not working in Canada !!!. When you start working in Canada

Очень удобное приложение, да и Таксист нормальный был, Максим звали). Спасибо вас

Алиби. 👍👍👍👍

Awful in Costa Rica. Why recommend prices that are so much lower than what drivers are willing to take? Just wastes my time

Price offering. Can no longer bid your price deeming it useless.

No useful support. You message support about an issue the response to first message then ignore the others .

Buenas app .. Muy buena app para transportarse cómodo y rápido .

Amazing app. I really like the app They can improve the features a little more But over all 👍

Rude Driver , Low grade person. Driver name : Parveen Driver phone number : 9717235790 One of my friend booked a cab and that low class driver whose parent don’t teach him manners said to my frnd that” your photo wasn’t good that’s why I’m cancelling the cab” please take action on this guy khudki shakal Saale ki gatar jse h nalla driver

When in canada???. When this service start in canada

راجل ذوق قوي. راجل ذوق قوي

InDrive is good. Better than careem👍

Excellent. Great service very convenient

très heureux avec ce service. J’aime bcp ce service, je le recommande à tous ccd

Pickup. Good driver. Nice clean car. Arrived on time

Horrible. Horrible, driver cancelled after 20 minutes wasting my time. Don’t waste your time with this app!

TRIPS NUMBER. You should be able to see how many trips you have, create some sort of account menu.

in drive. best app it should be in all countries over the world …drivers are very tired working with uber garbage in abroad

Cancelaciones. L’a app no déjà castigar las muchas cancelCuones de los Conductores

Negotiation. Drivers negotiate a lot of time

Love it. Excelente app

Muy buena. Nunca falla Muy segura

LIFE SAVER. AMAZING app holy cow thank you 🙏

Great Ride. Karim was very courteous & helpful.

Great drive. Got to my destination quickly and safely, travelling all the way from Toronto, Canada!

The Best Ride in Medellin City. The Best Ride in Medellin City

Code non envoyé. Impossible de m’enregistrer avec un cellulaire algérien, je ne reçois pas de texto pour le code

Цены. «Чет я в яндексе под 800 тг выдаёт, нужно индрайвер заказать» *минимальный тариф по данному маршруту 1800. Вроде бы приложение говорит о том, что цену мы сами назначаем, нет?

Segundas paradas. Deberían destacar más si algún pasajero necesita hacer una parada antes del destino final. Algunos conductores no se dan cuenta y luego aplican recargos echándole la culpa al pasajero.

Good man Aziz. Thank you for the good service

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Poor service lately Kathmandu, Nepal. When I first started using inDriver I was very happy and told my friends. But, lately I have had several situations where a driver will accept and then call me to confirm but then will say oh that is too far so I need to pay more. When I refuse they then cancel. Today, this same behavior has caused me to need to find a regular taxi and now I am going to be late for my meeting.

Terrible customer support. It is apparently no longer possible to use this app in Mexico if you are an American. Their support representatives wasted inordinate amounts of my time asking me to upload different documentation to prove my identity only to have each one be rejected by their automated system. I believe this change in policy is new, but none of their representatives seem to know about it.

Not accurate time and location. If you use this app to get a cab, you need to give it extra 30 minutes of the estimate time they give you. I understand it’s their culture that they are usually late, however if you have a flight or doctors appointment, do not use this app. DIDI or Uber is way more reliable, their app is much more “current time” accurate. Oh and it also can’t get my location right.

Account deactivated for stupid reason. I did one trip for this company and the second one i had to cancel since it gave me customer from the same place where i first picked up my first customer, which was about 6 miles away..... not driving for an hour in nyc traffic to pick up a short trip. Thats not my problem but for my first trip, the company still have not paid me.......... bunch of thief’s!!! I tried reaching them and calling them still no response!!!!!! Fake app.

Car Inspection. There is no doubt drive is excellent service, but to improve and maintain the service, I would like to suggest that Idrive shall be carried out the routine and snap inspection of the car.

Excelente driver. I had great experience with the drivers and quick response when ask for directions

Passenger safety. I use the app in Jamaica and I am concerned about my safety I find the app reliable and easy to use. I do not think there is a thorough background check done on drivers due to the cases of harassment that have been surfacing, do whatever it takes to ensure we are safe and these drivers are of standard and not predators

App is so sucky for address in Thailand. After using Grab driver suggested we try indrive. Does not find address as correctly moves you on the map from your current location two blocks away so drivers can’t find you. Route drivers Last driver tried to increase fair 50%, so we got out of the car and waiting for Grab to pick us up Not worth the hassle. I’ll go back to Grab

Needs a lot a lot a lot of improvement. App is too slow. Inaccuracy displaying the time needed for driver too arrive. Drivers are always complaining about the map which makes them take a lot of time to arrive and us waiting a lot and being extremely late. Despite agreeing on a price beforehand (I always increase the price set) the drivers will always still negotiate for more.

GPS location not Accurate.. GPS location is not accurate at all kindly fix that. I will change review accordingly.

BUGGY. Love the UI, love the part where I have to pick a price that suits my pocket. Love the app in general. But a few bugs here and there especially where I can’t see the price of the trip once the fare begins and also, while in motion, the location doesn’t update in real time. And other bugs I can’t remember at the moment.

Happens that drivers cancel the trip (Pkhuket). I am using this app, but drivers sometimes cancel trip and that is after waiting for some minutes 10 minutes… wasting time. Penalty for such a behavior shall be in place

Work on it. It’s a very nice app no doubt, but why would you allow someone that is not registering with his or her number request and keep someone out for long. Please work on it or create the app on calling also

Can’t install it forces me to use Facebook. This app will not install because it forces me to use my Facebook account even if you don’t want to. And even after allowing it to use FB it just hangs there and doesn’t do anything.

Great app!. As tourists, we struggled finding cabs when in Istanbul. This app helps us so much!! The only thing I dislike is that we can’t track the trip after the driver pick us up. You won’t see a live map route update. Hopefully they add this feature soon!

Honest Man. Very Honest and friendly local person, if you are a tourist from the US or any other country, this man will take care of you and won’t overcharge you, Definitely recommend him.

Not too good not too bad. The app would’ve been better if they added payment by card, sa for now, we are obliged to pay cash and it makes things complicated

Return unused money. It been 2 moth now and i still not receive my money from the application because i want to stop to work and i still have money inside the application and it been 2 months and still return and they tell me they send the money and it take very long time to receive why is that even possible to take such time literally i don’t believe in this application anymore and sorry for my english

Estafa. It's incredible how there are applications like this that want to compete with the big Uber and Lyft companies I tried to register as a driver and it's been more than 20 days that the documents are being verified and to top it off now they are asking for 37 dollars for the background check To be able to work with them when in any company it's free

Getting blocked. The worst part about this app is, they locate a driver 30 mins away from my home multiple times and when I cancel the ride, they block the account. Absolutely ridiculous. Please fix this issue or I would rather stop using this ride sharing app.

Better than Uber. In Mexico this is a life saver! I use it because it’s cheaper than Uber and there’s always someone available right away! Need CASH so always remember that :)

It’s showing long distance. After update its showing the long distance but on google it’s showing short route :) . Its like a scam of 😅 showing long distance to get more payment from the passenger

Bad Application in Egypt. In the last few weeks every time I order a car i have to wait for over half an hour and if someone accepted my order the would raise the fare 20 to 30 pounds more than the application requested It’s so slow and if you are in a hurry, it won’t be able to help you.

Suggestions. Good app but if pax want to change destinations or to add a stop there is no option and one more thing even when I pickup the pax still it shows pax is on the way by the way m working in nyc

Payment options. There is no way to pay via debit or credit card

Highly recommended. I had good experience with in-drive driver he was very friendly , his car so clean and I highly recommended to take your ride with him.

The worse app ever. Actually it’s the worth app to use first of all most of the driver they ask to for more money as any excuses . If he open the air condition he ask for more money and sometimes the drop is far away of the confirmed location. Even when I made complain no one give me any attention or even replay to my complain just no action has been taken . I don’t suggest this application for anyone . The worse experience ever .

Most Convenient and Helpful App!. I love the service. All drivers and polite. They always have drivers available everywhere you go. Thank you!

The most useless app i knw. M a driver on d useless platform nd i see trips wit usless nd unrealistic fare wit the current fuel price in d country nd hw bad Lagos traffic is wher u spend 2hrs plus on jus 1 trip nd u see ridiculous prices i rather stick wit uber because if i use inDriver den i wont b able to feed my family wit ther crazy fares.. its nt a must u book a ride if u dnt hv mony to pay jus entr public transport nd stop using this useless app to stress my car out for peanut

Professional. Very professional we always looking for good customer service and Mauricio had excellent customer service thank you

Great success using for vacation. Went to Puerto Vallarta and was introduced to this app for taxi use. Fast service, very reasonable fares, never had one problem using it many times.

Great unless it’s not. I’ve used it a few times. But when a driver left us stranded halfway through the trip and the ride showed “cancelled” so I couldn’t rate the driver, I reached out to InDrive through the support link. In EVERY SINGLE case I got an auto reply that no agents were free, to try again later. So.. expect zero support when things don’t go as planned

need to communicate with photo. sometimes I just wish I can send a picture to the driver, so he can know my location better

Not in the USA. This application claims it serves many countries including the USA. It does not. I’m in the USA and after downloading the app, trying to make it work, hearing from their customer support it wasn’t available for “my town”, then being proposed to join another organization, then after several other emails hearing it wasn’t available in the USA at all, I’ve realized they kept lying to me. Americans, stay away from that scam. I’m glad I didn’t enter my CC information.

Extra charge. I canceled the drive before this ride because indrive offered me 1475 and driver said i will charge 2500 so I cancelled that ride, so my request to the management please take action against this practice, it’s not ok for the Company’s Name!

Can’t get location from the map. I love that I can price but the map doesn’t move, I can’t get where the car is from the map

Extra charges. They should also take money for making passengers wait

Drivers who don’t use the GPS. I downloaded InDrive for the fair prices but more than 70% of the bikers don’t know how to take you to your destination. They also refuse to use the GPS. I understand that using data is costly but the Ncell 24hr pack is literally only 48 ruppes. A 3 minute ride is almost always 70+ ruppes. It baffles me when I have to explain where I’m going over and over again. Deleting.

Timelines. I got the car within a short time which I actually not expected. Availability of car is very important. So thanks to inDrive for managing the service as per expectations

Hygiene of Drivers. It’s imp for a driver to maintain a good hygiene/ have a deodorant or some spray that they can do do before the passenger comes. Drivers especially during summers are sweating and it gets so difficult to sit in the car and travel. It’s rare to come across drivers with good hygiene.

Amazing app. Overall I love the new changes. It now gives you a suggestion for a fair price which was needed. A coy me or hugs they need to work thru. New release is overriding your price bid even after original bid was made.

Registered for someone else. I login in for the first time and there someone else account. Sent support message and she told someone will contact me shortly... so it has two weeks, nobody hasn’t contact me yet. I can’t trust this app anymore

Please improve. Once you lay a complain about customer they don’t get to them have lay so many complaints and nothing was done I was robbed and I have received fake transactions from a client nothing was done too if a rider cancel a trip and you have call the rider before the pickup they will deduct your money and not refund it please you guys should work on the app and improve please

Hello. Can’t you see that your service and everybody controlling it is stupid. Your driver asked me to cancel because he is a traffic and the next you guys can do was to block my profile.

They won’t transfer your earnings to your bank account.. After long time they finally sent me pay check. That was very nice of them. I understood that they could not transfer my earnings earlier due to technical problems.

This is the best. Best app you can use in Egypt wherever you are and very easy to use all the drivers very helpful, kind and respectful . This is the first time I visit Egypt and this app helped me a lot thank you!!

Ask for more options. It’s a good app, but need more options like: - live activities - update location - choose kind of drivers and cars ( classic, confort, premium) and planning courses, Thank you so much

Requires Facebook Login and Support Wasn’t helpful. It wouldn’t allow me to access the step to request a ride after entering my # and country without entering a Facebook account login, which I don’t have. I sent this information, including a screenshot to support, and they were not able to assist me telling me Facebook isn’t needed when it was obvious it was per screenshot.

App is very buggy. Ima a driver for inDrive in Miami I’m having an issue booking with passengers. Every time I click accept for a request it automatically gets rejected or I get an error notification can you please fix the app and give a tutorial to new comers how to use the app properly as well.

Good person to travel with. Perhaps it is my best ride in India , in USA , I used to travel by Lyft and Uber , the time has come Indian Cab drivers can set an example of good attitude and etiquette with driving sense , today’s experience was thoroughly satisfying.