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not a marathoner - Great airline but improvements needed
Southwest is my favorite airline but I do have a complaint about my last trip from Boston to New Orleans with a connecting fight at Midway. The
Plane landed at Midway on time but there was no gate available so we sat on the runway for awhile before being sent to a makeshift gate with no lounge area as far away as possible from my connecting flight which several other passengers were also booked on. In the past when there were delays and long distances between gates the flight crew always allowed connecting passengers off first. I was seated in the back so it took a long time to get off. I am in my 70’s with knee arthritis and cannot run. All signs on the long walk indicated my next flight was on time so I tried to run which is near impossible for me. When I finally got to gate no one was in line to board and it was just 5 minutes to departure. I thought I missed the flight only to find out it was delayed for more than 30 minutes. Signage had not been updated to alert me on the way.
Had I been in my 20’s running to the gate would not have been a problem but a little care and planning by your crews could have helped.
Please let connecting passengers of the plane first!
Lisjuszoe1 - Wayne Perry
I’m not a frequent flyer, I probably use an airline 2 or 3 times a year on vacations with my family. We usually fly on one of the major airlines, Southwest has always been the best. They are right there to help if you need any assistance. They have a real smile on their faces and it just seems to be a relaxing flight to your destination. Some of the other airlines have been alright as well , Jet Blue and Delta would be the only others that I would consider. You ask why not American Airlines, well it’s something I witnessed. The head flight attendant telling the passengers that they couldn’t show any respect to a deceased soldier that had lost his life in Afghanistan fighting his country and our country. His wife was there with some honor guards. We were told not to sing god bless America in honor of this soldier because it would be disrespectful to any of the passengers who were not US citizens and it was against American Airlines company policy. I will never ever consider flying with them again. I’d rather walk to my destination instead. I fly with airlines that prioritize with the citizens of their country. And to any of the passengers that this might have effected, that’s to bad. We honor our Heroes in America. Wayne
LarryB aka Troub - No need to call “Customer Support” for this need.
Needed to change a ticket; departure airport and date. I initially called Customer Support. There was a wait period and the system offered a call back. Since I was on my landline with the information needed on my mobile device. I contemplated waiting for the call back but while looking at the mobile I saw that I could possibly do the changes (modify) myself. I declined the call back and proceeded to MODIFY my flight requirements. The process was GREAT including paying the delta of the fare with my card that was on file. Additionally I could have paid with other options such as Apple Pay and Paypal. In this case the need for human intervention was not needed.
However there have been times that is has been needed. So Southwest please do not eliminate your human access/contact for your customers even as AI becomes more prevalent. This will be a major differentiator for your airline. As a cost of doing business. Your overall profits will be rewarded.
In summary- instead of waiting 16 mins for a call back. I was able to handle my business with Southwest in under 5 minutes. Again the process was Great!!
Soon to be previous customer - Beware Southwest Voucher
I received a Southwest 100 voucher from Southwest after spending several hours delayed in the airport. I was pleasantly surprised until a attempted to use it but needed to cancel due to family emergency. What they FAILED to tell me is the voucher number changed to the flight I cancelled thus when I attempted to use it utilizing the voucher number it wouldn’t let me. I attempted to call southwest but this was during the hurricane emergency and several of their customer service locations were not available. I certainly understood that so I went ahead and scheduled my flight WITHOUT the voucher credit. Finally I got ahold of someone who said they could extend for another year because of my trouble and they could see where I had flown again with the voucher but they encouraged me to wait a couple of more months to call and extend since they could only do it once. I did so but the person I got said no. I explained to numerous phone calls and what I had been told but again was said no and no dialogue had been entered into my record. Be careful with your voucher IF you receive one. Southwest does not have the customer service it use to have.
Mama of Leleondakeys - Dr Sue E Pressman
SWA is always my first airline of choice. The customer service is the highest, in my opinion, in the airline industry. I once lost my wallet on the flight. Not only did they find it and contact me, but it was sent to the headquarters and mailed back to me with everything in tact!!! Including all the money!! Southwest Rocks!!! Please; never go out of business!!! In contrast, I once left my beautiful leather jacket on a Delta flight. The plane was still at the gate and when I realized, almost immediately, that I had left the jacket in the overhead bin, I reported it to the gate attendant. I got no help and never got the jacket back. One other time with Delta, I had to check my bag at the gate because the overhead bins were full. That had valuable personal items in the bag. The bag was stollen, no ID put into the computer and I never got it back. For at least 5 years I have put Delta airlines out of business, in my mind. Again...Southwest is the B E S T!!! Every other airline and many other industries can learn a lot by paying attention to the SWA business model.
Dr. Sue Pressman
Licensed Professional Counselor
Certified Career Counselor
Board Certified Coach
Niki Bray - Perfect Model
I love the business model of Southwest. People are treated equally based upon needed. There is no classism built into the business model of Southwest. Those with greatest needs are serviced first and then everyone else has an equal chance to sit anywhere in the cabin of the plane they choose. No curtains being pulled to divide customers based upon class. I love this! At the most, you can pay up to $50 to improve your number in line for entering the plane. This fee is not so high that only a few can afford it and it’s the max fee, your fee could be as low as $15.
The pilots and flight attendants are friendly and seem to enjoy their job. They deal with passengers who out of compliance with federal regulations (such as being on a phone call after the door has closed when pushing away from the gate) in a friendly and gentle manner. If there is a Southwest flight available for my trip, I will always choose Southwest over any other airline available.
Thank you, Southwest. We see the efforts your company is making to do good business. You’ve earned a loyal customer in me!
Aplem84 - Problems with booking
I was disappointed with booking a flight. I am planning a trip to Chicago, and there was an option to sign up for a credit card and receive $200 dollars credit on the flight that I was booking. So I applied and qualified for the chase credit card. I went through the entire booking process and when I got to the last step there was an error that said that the phone number I entered was in the incorrect format. I tried like 20 times, and know that I put the phone number in correctly, there’s no other way to put it in. I kept getting the error and eventually the offer had expired 15 minutes later. I am very frustrated that this happened.
The next morning I called SWA, and the representative told me that there was nothing they could do about it. She told me that I could call chase and try to figure it out with them. After I called chase, the representative told me that I would have to call SWA and they could help me figure it out. Sadly there was no resolution. I applied for the credit card to gain some points on future flights and I can’t even use the incentive that they promoted on the bottom of the screen. My credit card doesn’t even arrive until a month after I get back from my trip. Please fix this problem so another person doesn’t get as upset as I am right now.
DLhuegs - Good app overall, enhancements needed
The app is great if you’re booking your standard one way or roundtrip fares. It would be nice if you could book multiple destinations and legs of a trip within one booking in the app the way you can on the website.
Also, it would be great if you could purchase inflight wifi from the app since our credit card and info is already attached there. Currently, you go through the website and browser.
Also, if southwest could figure out a sign-in situation for the wifi to use on more than one device you own, that would be great. I had to pay $8 twice because I purchased the wifi on my phone first and then realized I needed to get work done on my laptop but could not use the same connection on more than one device. I believe Delta has figured it out, but it would be a great enhancement so I’m not double-paying or have to change my phone plan to use that as a hotspot for my laptop. If we’ve paid for wifi, it’s fair to be able to use it on multiple devices you own through some sign-on feature.
bluealltheway - Southwest employees
I was not accustomed to flying when I first boarded your airline in 2017 I think it was. And I need assistance to and from the gate. I was helped and treated so respectfully by the airline except for one person who helped me with the wheelchair in the airport at Chicago O’hare. He didn’t want to spend his time pushing me and he made it quite clear. He was very rude to me. I have since flown into Midway as suggested by a friend. He said they were much better there and that is true. I was treated very nice every time I have been through there. I love flying Southwest. Everyone is so courteous and helpful to me. Believe me it really makes a difference how you are treated. The first experience almost made me just stay home forever rather than ask for help. But my friend encouraged me to try Midway and I’m glad I did. My friends live in Monee, Illinois and I was able to attend ones’s wedding and about to go to another friends wedding. I love Southwest Airlines and the free two bags is a huge perk. Thank you all for making this airline the best!!!
GGR40 - Online Checkin/ preboarding handicap
The checkin process was utterly horrible, my nephew checked in for a flight that departs earlier on a Monday than my flight. I, like many others who want a decent seat on my flight timed my checkin exactly 24 hours out to the second and I was given spot B54. The same boarding position that was given to my nephew who checked in 45 minutes later than the 24 hour mark, for a more in demand flight. I felt utterly disgraced and embarrassed by southwest’s negligence and maltreatment of my checkin. Now don’t even get me started on how I was screwed over on a previous flight. I was in a wheel chair and was supposed to be preboarded however, the other disabled was brought onto the plane by the porter while I was waiting to be helped onto the plane. As soon as the other handicapped passenger was brought into the jetway the announcer stated that all other preboarding passengers could begin boarding while I was left in my wheel chair baffled and helpless. She should have waited for me to be helped before giving the other able bodied passengers permission to enter the jetway. I was forced to struggle to my feet and limped over to the jetway entrance. I have been a faithful southwest customer for over 20 years and I hope these atrocious mistakes aren't repeated in the future.
Jackie Lee😫😫12764929 - Mobile Boarding Passed with Multiple Travelers
Recently we purchased tickets to flight to California for a family trip. We had one reservation but 5 travelers total. When we tried to check in outside the 24hr window, the app gave some odd error message stating that this reservation was not eligible for check in, which is not true... we were outside the check in window, but we were eligible for check in. Once inside the window we were able to check in, but we were not able to download the mobile boarding passes. Instead we were directed on the app to go to kiosk and print them. In doing web search on SWAs website about multiple boarding passes with one reservation it apparently is doable, but when I called customer service to inquire they state that it’s not doable...so which is it? We recently flew with American Airlines and I was able to do this with their app. We simply checked in, downloaded the boarding passes and airdropped them to my family. Since SWA prides itself on its innovative and progressive approaches, I wonder why they can’t get with the times and fix this seemingly simple issue. As a long time customer, and someone with a large family, traveling can be a hassle, so if SWA can make our lives easier by fixing this we ALL would be much appreciative!!
Desiree Guerra - Desiree Guerra
I am beyond disappointed. I called day before yesterday to change my flight because I was concerned about the weather. I specifically asked the customer service representative if my early bird would transfer. She kept me on hold for 10 minutes then told me that she had to do some investigating and it did transfer. Even sent me a second email showing me it transferred. When I checked in this morning to my surprise I did not get early bird. So I call and the next customer service rep I talked to gave me the run around and basically the first customer service rep had lied to me!! So after paying an additional $126 to change my flight I now how no eRly bird that I paid for and was told did transfer. Then I was told to call another customer service number to address this issue and I was on the phone waiting for someone for 30 minutes!!! If I had known Southwest was going to be so cavalier about taking care of their customers after the money has been spent I would have never given them my business. Just a suggestion, pay the extra for a more professional airline. It’s worth it!!
Jaidennnnnn - Horrible experience
The customer service was very rude. I have been on a plane over 10 times and Ive always had great friendly/funny Pilots, flight attendants, anybody working on the plane that Ive encountered customer service with. And to me thats one of the most important things. They were EXTREMELY rude while I started to feel sick on the plane which has never happened to me before I always have great flights with no problems, but usually I fly through Delta. I will NEVER fly with Southwest again because of how rude the workers were to not even just me. They were also super slow on getting our drinks out and no snacks were offered, which I thought all airlines offered snacks. And when I was using the bathroom I had forgotten to lock the door, one of the ladys working knocks and then OPENS the door to tell me I need to lock it. Luckily I wasn’t in the middle of going to the bathroom I was just about to wash my hands...I didnt notice if maybe the door was slightly open and she saw that I wasnt going to the bathroom so she opened it..but either way I thought it was rude of her to just open the bathroom door knowing I was in there. I didnt happen to catch the girls name that I had bad experiences with but she had short blonde hair, slightly bigger.
Kimcanuck - Total disrespect for paying customers
If I pay extra for early checkin I expect to board before 6 year olds. If two announcements are made to not store coats in overhead or put both your carry-ons in overhead until boarding is complete I expect the flight attendants to do their jobs during boarding and shut people down who do it. Even just supporting me when I point it out and move the coats so I can stow a roller board would be appreciated. Instead they shrug their shoulders. Ridiculous.
What constitutes a disability for this airline seems to be the personal decision that one is entitled to board early. Is all of Phoenix disabled? If you need more time to board you need more time to deplane. These people should sit themselves down after the plane lands so those of us who wait our turn can get off first. How do these people reconcile their right to board early for free when they don’t check their roller bags and manage to get them up and down without difficulty?
I will never fly on this airline again if I have another choice. You have completely lost sight of why you became popular with people who are frequent flyers. Paying for early checkin should not be “got lucky”. Families should wait until ALL people who paid early have boarded.
Frog2019 - ❤️
I love flying Southwest. I usually am one of the first to board and I prefer a seat in the back. However, my biggest complaint, is when there are delays. The delay is not the problem so much. But, when I have a connecting flight, and now only have a short window to get to my next flight, perhaps the airlines should consider letting connecting flights people off first. My last flight I paid extra for early boarding. My flight was so delayed that I made sure to sit in the closest seat near the front. Even so, by the time I got off, I was literally running to the opposite end of the airport to get my connection. The plane had already started boarding when I got there. What’s worse, the flight attendants knew I had a connecting flight which started boarding before the door opened on the flight I was currently on. Perhaps, when delays happen, it would be polite to let people who have connections get off first. Especially when the connecting flights are that close to leaving. Delays are going to happen, I’m good with that, but show some appreciation to those of us who have connection and a short window to get to them. ❤️
matchymom - Not accurate reservation info
I had made a round trip coast to coast reservation. A confirmed email was sent with the right itinerary but when I logged into my SW app account it showed a different return itinerary that was clearly incorrect. Had to call SW to make sure my trip was correct before I flew. Had to be on hold for 15 min before I could talk to someone. Very inconvenient and didn’t want to have problems if stuck in another state halfway through my trip. Also paid for Early Bird check in and although I got A39 boarding for the initial 1.5 hr part of my trip, the second part and longest 3.5 hr ride, had to change planes and boarding was a B04. Personally for that Early Bird check in money you should get A boarding assignments even if you have to change planes. I have gotten better boarding assignments when checking in on my own and didn’t have to pay a fee. I do always travel with SW and enjoy the airline but have had problems with their online app more then once. I have flown other airlines and they have always changed my seat assignments which is absolutely a “no no” to me, since when I booked they give you a choice to pick from available seats and not always the seats that we were changed to my family was not able to sit together.
Bgreen1976 - Southwest love
Southwest has always been really good to my family. We are a family of 8. 2 adults and 6 kids. Always super stressful traveling with so many kids and the people at southwest have always been good to my family. But now most of my kids are grown and I’m divorced now. But southwest is still the same caring people they have always been over the years. Thank you I will always fly with southwest. And one other time I can really think of is when my father pasted in 2012. I had to fly there on a days notice and then when flying back home with my fathers remains the TSA staff was very respectful when it came time to pass through security. They had the utmost respect for my fathers ashes. Then I get to the gate and I was stopped by one of the southwest employees and I was told I would be boarding early because I had my fathers remains and they made sure that I had a place to put my father next to me while we flew home. So for the long review but it’s 100% true. Thank you for helping others.
ljcrist123 - Why I Prefer Southwest
My job requires that do a lot of traveling, the majority by air. Southwest makes flying easy for me. The Mobile App is quick and easy to use. If I need to change a flight, that is so easy and I really appreciate no change fee! I don’t have that with other airlines! The No Baggage Fee is the reason I started with SW, but the convenience of flying with them has kept me as a customer. I love the no hassle boarding and open seating policy. If they flew more routes to the Northeast, I would never fly any other airline. But the real reason I am a true SW Flier is their employees. Whether it’s the Sky Cap, the Counter Agents, the Flight Attendants, or the lady in the Lost Baggage Office (yes, it does happen) I have found all SW employees to go above and beyond what I experience on other airlines. They seem to really enjoy their job. And for the pilots (of which I’m a member of the club and tend to grade landings) you are the best! Keep doing what you are doing and I’m a Southwest customer for life!
ho hell - Companion boarding pass
Remarkably, a couple of weeks after I left the review below, and gave a one-star rating to the app because of it, I got an email informing me that the app has been updated to address this limitation. Now, up to 8 people in a reservation recorded can check in and see their boarding passes on a single mobile phone/device. That’s amazing responsiveness, and I have adjusted my original star rating from one star to five stars !
I do not like that you require my traveling companion to download the Southwest mobile app, in order to see her mobile boarding pass. It would be preferable to allow me to see both my boarding pass, as well as my traveling companion’s boarding pass (who was booked in the same reservation record) on the Southwest mobile app on my phone. Instead, I can only see mine on my phone, and she was forced to download and setup the app on her phone in order to see her mobile boarding pass on her phone.
I LIKE FREE 1965 - A great suggestion from my Sis
While planning for this trip to see my Sis in Washington, I must have looked on every site and looked up every travel carrier there is. A very slow and tedious process. I was so done and about to give up because I could not find what I wanted which was a cheap trip from Seattle, WA to Long Beach, Ca where I live. I did not want to be anywhere near LAX’s chaos, I just wanted to get home quickly. My Sis suggested Southwest which I was surprised that I hadn’t checked out. Booked me a trip just like! THEN - my hubby told of a time conflict he had - he had to be back in LBG on Monday. No problem, I thought, I’ll just talk to a rep to get the date changed. And I did talked to the rep and she assured me of the change. I printed out the tickets, didn’t look at the dates and left. (My bad) It wasn’t until I got ready to check in for the flight that I started having problems. Called a rep and guess what- no dates had been changed. Had to cancel so many things - horrible! The rep I talked to was so nice -LIZ - which why the rating is as it is but that rep bought it down. You only had ONE job...
Ittybet - Southwest Air’s Star Quality
The Customer service, attention to detail, and personalized care for each passenger is second to none. One forgets that they are traveling at a discounted price. Cocktails are served for $5.00 (pre and post Covid) and soda is, of course, free. Two different passengers commented that they had used another airline, but found that the discounted rate was just a base rate before being charged for other “essentials.” At Southwest, two checked bags are free. The biggest significant difference that one finds in first class, on other airlines, is that they have larger seats. My brother is 6’4”. But, he is quite comfortable in the first row on Southwest. Frankly, most airlines have “skinny” seats. I am 5’2” and lean, but, I miss the extra room that flights once had. Of course, I remember when we used could order our meals in advance which were served with metal utensils! Thank you, Southwest, pilots and crews. You are the airline with a heart and true “transfarency!”
murph3598 - Don’t Use App for Check-In
The last few times I’ve used this app for check in, I have had less than stellar, or responsive results. I’ll hover by my phone waiting for the minute to turn and then refresh the screen waiting for check-in to start. The minute turns, I refresh the screen and...”see agent at gate”. I go back to the home screen again, attempt to see there details of my trip and see the check in button and...”see agent at gate” comes up yet again. It’s not until the third time and about a minute of screen refreshing later that the check in button pops up along with a “C” or high “B” at best group boarding pass. I thought this was a one time fluke, but I’ve tried checking in over WiFi and over the network, and have had the same results twice in a row.
I assume the experience must be better over a computer, so I’d heavily recommend using that if you don’t want a C boarding pass for trying to check in the first second you can.
Otherwise, the app works fine, but since Southwest is open seating, check in responsiveness has an immense impact on the experience.
grequent flyer - Early bird status
Paid extra money for my wife and I to take a trip to Fort Myers Florida. The day we left Ohio we knew there was a storm coming and we were glad we would be leaving before the storm hit. Well, left engine would not start and we were 3 hours late leaving Columbus. Got to Nashville where we were to transfer and of course missed our connecting flight! They put us on a flight back to Chicago, into the storm, where our next departure was delayed and we were among the last 3 people to board the plane!! Today I check in for the flight back to Columbus and after we paid for earlybird seating we are B6 and B7. So much for the extra money we paid!! No offer from Southwest to refund anything. Second time we have been in B. In case you don’t know all the family’s also board ahead of B section after A! My last time paying for earlybird and probably last flying with Southwest. Ps. I was a Southwest member!!!
rpmaniac - Customer Service
I have never had better customer service than Southwest Airlines. My wife was off with a friend to California when her friend developed a serious health condition. Her friend was from Nashville and she wanted to escort her home as the doctors said she should not fly alone. She initially called customer service and was told she would have to purchase an additional ticket for the leg fromCalifornia to Nashville. When I heard this I called customer service and got a retired military guy in San Antonio. He simply said “Hold my beer and watch this”!!!! I wish to this day I had gotten his name. He booked my wife and her friend to Nashville at no charge, had a wheelchair waiting at both airports and escorts.
He then booked my wife home same day later flight after she handed her friend off to family in Nashville. NOW THAT IS WHAT I CALL CUSTOMER SERVICE. I only hope that the retired soldier reads this and understands that I truly appreciate his kindness and for all of his help.
Santa Monica Gal - Check In
I would have given this app 5 stars if it wasn’t for the check in feature glitch. The check in feature has repeatedly given me multiple error messages when trying to check in 24 hours prior to several of my flights. For example, this morning I tried to check in for my upcoming flight, but I was delayed due to a glitch in the app. My flight is at 6 am tomorrow, so I hit the check in feature on my app right when the phone turned 6 am, and followed the prompts to check in. The app gave me the error message that it was unable to check me in and to contact a gate agent. I exited the app multiple times and went through the process again and again, until it finally allowed me to check in. This is not a one off either and seems to happen every time I try to check in for my flights and I end up with a late boarding pass. Other than this annoying feature, the app is great for making reservations, but this is a pretty big deal considering that the seats are selected based on your position in line.
Subway surfer awesome person - Best app I’ve used!
Never have issues logging in and using this is a breeze! It’s not slow like a lot of apps with constant buffering etc and I love how fast it connects and every change made doesn’t slow it down. I and love how it keeps all my flight info conveniently located in a press of one button! I can see my upcoming trips and any future ones I’ve booked. All my trips I’ve easily booked on this app since I’ve had it.... going on a couple years. The convince of changing or canceling flights is as easy as booking! Also tells you how many rewards points you have and the option to use it or not when booking.
The only down fall is I cannot yet book international flights and I can’t have access to any refunds owed to me by changing flights when I should be able to see what dollar amount I can use when re booking my next flight! All in all it’s my favorite app to use next to Hotwire!
jokaye365 - Some things I wish I could do
With string enough internet, updates are timely and booking is a clear process; the app has never failed me! But there are two things that would make it more convenient.
1. A Check In button below the next upcoming flight. If my confirmation number and travel information is in Trips, why do I still have to go to Check In and enter my confirmation and name? As someone who tries to wake up 24 hours before my flight in a panic to check in, this would be really nice. Unless they’re doing this on purpose.
2. I’d like to be able to keep travel funds in a place attached to my account then deduct from them when I book instead of constantly having to enter them as a payment option. I can save credit card info so why not travel funds? Simple shopping platforms apply credit saved to purchases and note the difference of values. This should be for browser and app options. I can also see this inconvenience as purposeful if they want folks to forget they have travel funds.
29 years burnin' down the road - App is limiting...
You can’t look up or book international flights using the app; you need to use the desktop site. It is annoying that you can’t switch between dollars and points while looking up flights; you need to start a new search if you want to view dollars instead of points and vice versa, even when it’s the same flight search. Southwest, can you please have your webmaster add that feature? Thank you!
Also, we should be able to revise our travel companions and make account changes using the app (and website) instead of having to call.
Southwest is always my first choice when flying! I use the app when possible but find it necessary to use the desktop site or call when the app doesn’t facilitate, and why provide an app for your customers if it is less convenient and not equal to what you can accomplish on the desktop site? I know these are first-world problems, but I’m just sayin. I love Southwest. Amazing customer service, great policies, and they get me where I need to be (with very reasonable prices). Yay!
Lindsey Bowshier - Doesn’t provide important info. Terrible UX.
If I’m logged in and click on flight status, I still need to type in a flight # or search by departing airport, etc. How about defaulting to showing me MY next flight? Isn’t there a pretty good chance that would be the info most people are after? I used the app to check into my flight and still had to get a boarding pass printed at the counter. And after checking in on the app if I wanted to view details of my flight A) had to enter the confirmation # again (which required me to go to my email to copy and back to the app to paste) and my first and last name (again, I’m LOGGED IN) at which point I have to “check in” again. And B) it shows my departure time for the first and second flight but no details on where my layover is and for how long (unless I do the math—adding the duration of flight 1 to the departure time and account for time zones except I can’t see where the layover is to know what time zone).
Is it possible there is something broken? There can’t be this many people who fly and love Southwest if they are using this worthless app. It’s a seriously frustrating experience.
JACG53 - Customer Service
On Friday, March 23, 2018, customer service rep #40 (Josh) in Oklahoma City was absolutely amazing & a tremendous blessing to our family. A family member has terminal cancer & is required to travel to Houston M D Anderson hospital on a regular basis. The hospital changed the schedule in March on short notice. The fare change cost was $600 & my family could not afford it. Our family member was in great distress when the customer service rep they spoke with was of NO help, they thought they would have to drive or miss an important appointment ( they are in no condition to drive the 9 hour trip). I called after learning of the situation & Josh saved the day! The stress of the disease is more than enough to handle, the financial burden it brings can destroy the last thread of hope. I want to commend Josh for understanding the situation & assisting us in removing both mental & financial stress. The 1st was unkind & uncaring. It’s people like Josh that keep us loyal Southwest customers!
Skybubbles - What is wrong with your app?
Are you aware that when you try to book a flight whether it is round-trip or one way, is soon as you put in the date, There is no area to click “done “for the flights to come up on those days. Instead the only option you have is to hit the back button which takes you right back to the current day You are in and then you have to search for the flights and scroll forward through all the dates to get to the ones you are specifically looking for. It is the most frustrating thing using this app. How come all other airlines have it correct with the done button after you plug in your dates. Nobody should have to scroll all the way through ahead to find their dates because your app let you click on future dates that you’re looking for tickets, but then doesn’t upload with those dates. Can you fix this fast?
bwaryasz2016 - Frequent Flier/E-boarding
I fly SWA quite frequently primarily between Tampa International Airport and Bradley International Airport (Connecticut) where I rent a car and continue along with the business at hand. I have flown with hard copy boarding passes and have used e-boarding passes. I love the idea that I can use my cell phone to manage boarding passes for myself and anyone flying with me. This is a HUGE convenience when traveling with mobility impaired individuals or when you have to carry additional carryons for medical equipment. The one downfall is if you have to request pre-boarding for any reason your mobile app won’t show it and you will still be forced to show the hardcopy boarding passes for you and your parties. I wish the app would allow for the e-boarding pass to reflect a pre-board status.
I also love that the app is relatively easy to navigate and shows real time flight details for your flight.
Carmie83 - Frequent flier
While I LOVE to fly Southwest Airlines, I don’t love the app because it doesn’t allow you to use credit points for previously canceled purchases. Also, with my last two attempts to book and purchase flights, the app added $20+ onto my purchase. Is that a standard charge now or a glitch in the app? What I also do not like about the app is it doesn’t allow you to make requests for wheelchair assistance within the app. If that were available it would be awesome! Lastly, the app doesn’t allow you the option to pay between either PayPal or other credit card(s). In other words, if I decide to pay with my credit card now but on my next purchase the PayPal option is no longer available. How do I get this option back? While the app is great for straight forward transactions, I feel having these other options would greatly enhance the app experience.
dissatisfied flyer - Impersonal
SW used to be the funnest airline to travel and I prefer to fly SW, but the friendliness of the staff has sharply declined, the flights are overbooked, and the choices out of Nashville, TN leave a lot to be desired. I’m considering switching to American because 90% of my travel is to Charlotte, NC and SW rates aren’t really that competitive anymore.
I was a huge SW fan and highly recommended for years, but my opinion is changing and I’m really disappointed. I read the SW magazine while on a flight and read about how friendly the staff is and that is not the case for the Nashville, TN flights - actually the flight attendants can be quite rude and at a minimum, make me feel like they are not concerned with flyer satisfaction anymore. I used to never have to put a bag overhead (I’m 5’1”) because an attendant would offer help and now I rarely am even asked if I need help.
Please go back to the SW that made you the airline of choice.
AjDrew02 - Expensive for earlier flight
I LOVE flying SouthWest. Easy ap, quick flight to the beach from Nashville, and I enjoy the jokester flight attendants. (Love that part!!) I did make a mistake and booked our vacation to end by flying home on Fathers day. My ex-husband has been a great sport and hasn’t given me too much grief, but I know he’s bummed. I just logged on to see there is a flight that will get us home at 9am instead of 9pm. I’ve coordinated with his wife and we will surprise him with his sons being home to spend the special day together.
On the flip side, my mistake is costing me roughly $500. :x I realllllllllllllllllly wish there was a “one time waive of fee for being mindless and not thinking of others” perk so I wouldn’t have been charged so much money for a flight that clearly had the open space.....but in the end, it was in fact MY error. And it will not stop me from continuing to fly SW or promoting the airline. I’m just salty for having to take responsibility for my own actions. Lol
Z3P3Sufi - We Love Southwest
My husband and I are lifetime travelers on multiple carriers and have travelled on Southwest Airlines for 40 +years. Has been the easiest most reliable company for us as we always know we can expect high standards and never are disappointed. They always get us there safely first and foremost and on time!
This past summer we had the experience of traveling on a low fare European carrier and had the complete opposite travel experience.
It further highlights what separates the great carriers from all the rest.
We knew how GREAT of an airline Southwest was before we our travels overseas and know even better firsthand how fortunate we are to have this great airline that works hard to make all our vacation plans as well as business trips happen safely and with a “ heart “ in all that they do. They truly are the one large corporation that still really cares about its customers.
Thank you Southwest!
Samidon66 - Customer Service
I am not one to write reviews but I wanted to take a moment to say heart felt Thank You to the Southwest Gate Agents and Customer Service. From the start of my flight the gate agents have been so helpful as this was not a planned trip. This was last minute to see Mom who passed a little after I landed on Ontario. They me with my boarding as I was as flustered and recently had major shoulder surgery and have trouble managing luggage. Their kindness helped make the trip a little more bearable. Customer Service who has helped me with my flight to get back home after multiple cancellations. Their patience and kindness as well helped make things more bearable. I am booked to head home 3/28 and hope to be home soon barring any unforeseen circumstances. With all that is going on with virus Thank You does not seem to be enough for the kindness and help given by your employees. Thank You Southwest!
Paul A #9 - Southwest is the best airline
Once I “discovered” Southwest I’ve never looked back. I am from time to time forced to fly one of the other airlines but that just serves to remind me of how much I appreciate Southwest. The best feature: no change fees!!!! None! Try changing your flight on those other guys. Ha! $200 please! Southwest has been extremely flexible and they actually work with you. Customer service is excellent, the flight attendants are great and they get you to where you need to be. Plus their rewards program is not just a carrot on a stick like the other airlines, a moderate flyer like myself can actually achieve status. Sure there are no business class seats and if that’s your thing then go for it with those other guys. And good luck getting upgraded, maybe on a flight to nowhereville.
I’m happy with the real benefits that save me money and the services I get with Southwest.
s_casasa - LOVE IT 😍
This is such a good app! I love how you can watch free movies, live tv, and text without delay! It just makes the flight so much easier! Me and my little brother flew from Denver to Nashville on our own at ages 11 and 12 so having this app for my 11 year old younger brother made our (mostly my 😉) trip a whole lot easier(and I’m guessing it would make it easier with younger kids to)! It was also really nice to be able to see what section I was in(like section A B C etc) since I wasn’t always able to look at my boarding pass. So I would recommend this app to anyone who loves to watch movies or be on their phones (or other devices) while on the plane or if you think its easier to put your boarding pass in a pocket and look on your phone for the information. Even if you don’t I would still recommend this app it makes the flight a lot more enjoyable!
TXRed! - My ONLY airline!
From my business trips as a paralegal in the 1990s and 2000s to my retirement fun trips 2005 to now, Southwest is my only airline choice. NEVER a lost bag, NEVER a rude or incompetent Southwest employee. The open seating concept seems flawlessly smooth and efficient. Planes fly on time, and when there is a delay, such as 3 hr of being snowed in during a blizzard in El Paso on a Houston to Albuquerque flight AFTER airport concessions closed at 9:00 pm or so; Southwest employees kept us amused with games and prizes - I won a leather SW paperweight - and brought us water and snacks while regularly updating the storm’s status. Luckily the weather briefly cleared for takeoff and we headed toward ABQ, but knowing that airport also may close down and we might land in Vegas. We made it safely to ABQ just before they closed the airport for weather. Southwest CARES about the safety and comfort of their passengers. That’s why Southwest is MY airline! Nancy L Turner, Rockport, TX.
Grandma63! - High regards for Southwest
Recently traveled to Las Vegas and has an awesome experience to and from. I am obese and always sorry someone will complain who may sit next to me. During my departure I had this wonderful man from the airlines come up and asked me very discreetly if I’d be more comfortable with 2 seats. I responded it be nice but I can’t afford another seat. He told me he would take care of it. He brought me my boarding pass and an extra one to put in empty seat next to me. I sincerely thanked him. They allowed me to pre board as I am older and slower. When I returned I was automatically given same treatment. I hear horror stories about how some obese ppl are treated on airlines. In my opinion Southwest treated me with the upmost compassion and dignity from that first gentleman I encountered to the flight attendants. I’ll always fly Southwest. Bless Southwest and their employees for doing the right thing.
Keenake - Not as Good as the Website
Reasonable to navigate, but some functions are hard to find. It seems my flight is easy to find, but I cannot directly check in my companion fare person by direct link. The checking in the underage kids linked to my reservation requires me to exit app and check them in separate. The web page makes this simpler by at least showing their reservation numbers, but the app only shows the companion after some searching. And the dogs? Why can they not be checked in online? Just like a TSA document, flier status, etc, why can I not post their medical certificate and until it expires (assuming it’s not renewed), check them in online? You already charge me $95 each way for each 4# dog, take away my right to bring a carry on (22#), and then make me see an agent to add what extra review? Try to be a leader - change the process now, do not wait until “the industry” makes the move. Serve your customer needs first where it is a reasonable request.
Groupon addic - luv luv luv
Everything about the flight attendants, the pilots, the airport, call center, gate agents, runway and luggage handlers (even in the cold, wind, rain, snow or some places the heat and sun too. You are such a customer oriented and friendly company that when you have an issue (and I mean I made a mistake which I totally own but you didn’t make me :-))you get to talk to a super friendly and helpful PERSON when you call. So win win and win
You have overly earned an also continue to impress a current companion pass and A list member. For this and the many many other times you go above and beyond not because I think you have to, not because how I perceive what people think, but because I get the FEELING and see from the luv you give how much you care.
Thank you to everyone behind the scenes and in front, without each other it’s just a broken heart and where’s the Luv in that?
DAMMJM - My go-to airline
I am the poster girl for Southwest Airlines :-).I fly around the country a couple times a month. Southwest makes my airport travel pretty-much stress-free. All of their “transparency” policies make it easy to have flexible plans and make changes as life things come up. My check-in time at the airport is literally 20 minutes door to gate because their computers are very person friendly and somebody is always there to help and receive your checked luggage quickly. If I have a problem and I need to speak to a human by phone, it is not usually a long waiting queue and they just fix it without sweating policies this or that. I live in Florida ( think hurricanes...). and they cut that stress way back by announcing early on that you can change your flight at no cost- no nailbiting until the last minute as other airlines wait and ponder. This airline is truly a”luv”.
@zaggaziggiz - System Error Canceled my Flight
I got to the gate and my flight had been canceled. I received an email stating “you have canceled your flight”, - both the departure and return had been canceled without me being on the website or app and after I had already gotten through security. The operations attendant was the rudest individual I have ever encountered with Southwest, as customer service and being upbeat is generally the priority with this airline. They were unable to get me on my flight or rebook me until it had already departed and my coworker also had to get off of the flight so that we wouldn’t be separated. This is a business trip, and we fly frequently and have never encountered such an error. I am fairly certain that all of my rapid rewards points are now misadjusted, and this has been an overall awful experience- minus Ashley Sanchez at customer service, who finally got us on a new flight, after battling back and forth with people on the phone about what happened with my tickets for about 35 min. Bless her.
Donnie McQueen - Best Airline of All Time
Long story short, was late for a flight. I rushed to the airport only to find out that I left my passport at home (was traveling international to the Carribean). Now I’m thinking I need to buy another flight that can hopefully get to the location of my destination flight. I call Southwest, 113 minute wait time (it is 4:45am EST) and while on wait they tell me to check out flight change options online or via mobile app. I easily find this option on the mobile app, and I change my reservation to a flight 2 hours later, and am expecting to pay the price. Instead, I change my flight, 30 minutes before departure FOR FREE. No other airline could ever dream of doing that for its customers, nonetheless online. With how easy this was, this is the standard that Southwest has. Southwest is the best airline company hands down.
Upset Business flyer - Abuse at check in
Did you ever notice how many people pre board from Buffalo to any where? I’m a business person who flys a lot. There are too many people who FAKE they need extra help . It’s a joke among the business flyers when we line up on how many people FAKE they need assistance. But as soon as we land these are the same people who are standing up first and walking out of the plane. Why pay more for business select when you can fake that you need assistance. In fact there are two specific types of people who always claim they need assistance, the lazy ones who won’t get up early to check it and the ones who know all they have to do is pretend they need assistance.
On other airlines you come in on a wheelchair you leave on a wheelchair after the plane is empty.
Wake up Southwest the abuse is obvious and you are going to lose a very good Southwest traveler soon.
A Tuff One - Love SWA!
My husband, our dog Maggie and I fly SWA monthly.
Every trip proves that SWA employees, understand the importance of their customers to their business and the bottom line. They are dedicated to excellence in service and customer satisfaction. They live their love for SWA everyday. We see it, feel their genuine enthusiasm and dedication. Southwest is Truly the best airline ever!
Southwest proves the importance of giving their employees ownership in the company’s success, in that the good they do for their customers, feeds the bottom line for the company, which guarantees their ability to provide for their families, and their future.
Years ago there was and still is an airline whose employees were also dedicated to their company and service, I was one of the those who loved my company, customers and the joy of serving others. VTPattSouthwest employees are not in it to get only what’s good for them, they are there because they want to be, and want the company to succeed. In my day everyone pitched in to keep the flights on time and customers happy, Southwest maintains that energy, and it shows!
We love Southwest and it’s grand and generous Employees! Thank you for proving to America, that
Enterprise, self sacrifice and dedication to the goal of prosperity is good for the big guys, little guys and everyone in between! God bless you SWA, we appreciate you!
🔥🤬🤯😤😝🔥 - Southwest Air Lines App
The app needs much more user friendly attention. It needs to address Lost Luggage, Missing luggage items, WiFi, & traveler’s flight opinions. If a traveler loss luggage or items missing from there luggage there should be a short cut(icon) to help you address this issue(s). WiFi should be added to app. Some travelers did not know that they should have downloaded a separate app before boarding. Not all airline use the same WiFi systems, this would save travelers time. Giving Southwest Air Line travelers a voice is empowering! The app should have a spot for everyone’s opinions. This would be the most useful system for Southwest learn exactly what needs to be addressed. The Rapid Rewards number should be woven into the app to help users & Southwest Air Lines reduce the users form information entering. Seating Up grades should also have an icon. If seating upgrade is not possible on the app, it should address you to see or call a Southwest Representative. In all this would reduce Southwest Air Lines work load and save travelers standing in line.
Pizzamonster3226 - Worst day of flying
Worst day of flying i have ever had. First i wake up at 4:40am so that i can get to the airpo rt on time, and may be ab le to grab some breakfast, but nope i check my emails and my direct flight got canceled and i got put on a flight that took off at10:30 so no it all that bad except now i wouldn’t be able to get into Austin Texas until 2pm, this was frustrating but i thought ok well I’ll get there at 2pm instead of 9am. Well then they delay the connection flight 2 times while we are on in the first plane landed. Well after we depart the first flight and I’m heading to the next flight my time changes three more time for another 3hours. I was suppose to be Austin Texas by 9:30 ish, and i actually arrived at 530pm. I will never take a flight with this airline again. They wouldn’t even let you change your flight unless it was a $300 mark up! Where does southwest get off doing this to people and not even have the time to say what happens to the planes and why it was. So fly at own risk, I’ll be sticking with delta now! It’s worth extra money also
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Mal BT - From Australia
Hi I think you’re web site is great to use and very easy, the only one thing I find hard is trying to get to use my previous credits online,I find I need to call an operator to get them back and calling from Australia makes it hard. I really like the fact I can change my flights right up to the last 10 minutes before my flights. Your baggage allowance is really good compared with United and American Airlines only giving us 1 bag each, nothing else I can say except a great Airline and value for money. Thanks Mal BT South Australia
Rao Vut - Checkin
Like any other airline, Southwest need to permit checkins for all the passengers who are on the same ticket with same reference number.
This will save quite a bit of time for travellers by avoiding multiple logins and increases the efficiency.
Airline also will benefit by improved image which will result in increased sales.
ElleBeeTx - How can I retrieve my boarding pass?
I checked in via a laptop and can’t seem to retrieve my boarding pass to the mobile app.
MDH1999 - Used to be good...
This was a good app. I could even access it from outside the US. But now whenever I try to type in a destination, it comes up with "Sorry we are having trouble accessing this content. Please check your connection and try again", and no cities come up when I type. My connection is fine and even though I am outside the country I was able to access it just fine before. Ugh. It's really really annoying.
luanne babbo - Southwest Airlines 5 Star
Being an overseas traveler I always book Southwest for our flights Great airline great service
Superaguy - Genders...
When signing up there is no “non-binary” or “other” selection for gender
In my case I am not either of those (I identify as male) but you may want to change that as it is discriminatory
bahsugebcudj - Great system
What a pleasure to find a company that is so easy and accommodating to its customers
Djardi - RicnRus
Very easy to navigate and user friendly.
Darcys mum - Love southwest
The apps great. Flights have been good and includes baggage. Very happy
Tug&Strud - Awesome app
Quick and easy to follow 😊👍 recommended
PezDog1 - Simply the BEST !
I am not American, but I am here 4 months a year, and I only fly Southwest in USA !
PurpleAirplane - How Airline Apps Should Be!
The Southwest app is fantastic, I love it. It's attractive to look at, easy to use, well laid out, has lots of functions and is free! Great job guys!
pbh_68 - Mrs Debbie
Debbie, call center at 5:30am EST June 16, 2020
Debbie brought a smile to my face, God Bless Her
Custom Guitar Picks - Great App
Needs updating to show connecting flights and details
CapitalRAT - App keep on crashing
Great!!! I'll be using Southwest for the first time in the next 24hrs and the app keeps crashing and reporting errors...
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33 toronto - Booking
Just like to say as. Canadian who now flys out of Buffalo NY it’s a pleasure to use the Southwest Airlines app to book flights, it’s so easy and hassle free. I will recommend to all my friends and family.
mobile app flaw - Booking Flights
Mobile app not compatible for booking flights on iPhones ... A list flyer and am debating switching my go to airline due to this inconvenience. Only negative
topeka4 - Memory
The app doesn’t remember the confirmation number.
❤️JJTR - Great
Great app easy to use.
Hatman1793 - SW saved my bacon again.
My recent trip to New Orleans found me a little tardy arriving at the airport. The SW Skycap couldn’t put my luggage through so I went inside to the desk. They put a late check in label on my checked bag. Of course it showed up on final arrival even after a plane change.
Solid #2 was when Norwegian cruise lines arrived 2 hours late in port, threatening my outbound flight. Norwegian kept me on the boat for 2 extra hours for no reason, so now I had to get to the airport 25 minutes away by taxi. Arriving at the SW gate I thought my plane was gone, missed my flight, had to stay overnight & find & buy another flight.
Instead, my SW flight had been delayed, I waited an hour or so & everything worked out. SouthWest Airlines us my #1 choice for air travel. They get it done!
coboconk kid - Enjoyed check in
Love using the Web site and App
Check in was a breeze.
AC could take a few lessons.
guess traveler - App difficult to navigate
If you are not a member ( just a guess), it is particularly difficult to create a mobile pass.
Tfunguy - Great care.
Southwest is so friendly with great customer service.
Mr-freeze- - Best Airline ever !!
Love Southwest they are the best!!
McQuilkin - So easy!
I travel out of Buffalo and exclusive to Southwest!!!
I live in Toronto. Travelling out of YYZ is a challenging experience. I also travel with my Dog and they make it easy!!!
Southwest all the way I say!
jdm1867 - Confusing
Can’t access mobile boarding passes
Cat.keeper - Pleasant and helpful
Well organized, pleasant and helpful! Two free check in bags is such a treat. Always fly with Southwest if possible.
clove8 - 5 Stars All the Way
Love the Southwest experience. Have never had a bad experience yet. Right from start to finish it’s the best bang for your buck. Reliable, convenient, people oriented, great service. Thanks for all that you do!
Kris & Stu - 👍
Wonderful, friendly, and great prices! Love Southwest!! We don’t get to fly too often but we always book Southwest!
areyoukiddingmesw - Known traveler number
Why can’t I include my known traveler number when I check in with your app? Such a pain and not obvious if it’s possible.
Scot3333 - App only in English
The SouthWest app seems to be available only in English. Tourists speaking other languages have difficulty using the app. It is easy to program the app in popular languages but your staff has not done this yet. For this reason I can only give 3 stars.
Allgood in the air - Awesome app and airline
It has been so easy using the app to find out information and to check in
Southwest is the only way to fly
TJGRbel - Not user friendly
Can’t find boarding pass
nonalidia - SW you’re the greatest!
I’m a senior and have always felt secure flying SW. Thank you SOUTHWEST
hstrati - Check in
The process for checking in is quick and efficient
jennmackinm2 - No electronic boarding passes
Southwest is one of the only airlines that doesn’t provide electronic boarding passes using the app.
mylifeofapps - Best app
Best app to use for booking
kes1958 - Karen
Easy and efficient to use.
davidleven - Boarding pass
Should be able to get e boarding pass
Traysmiley - Canadian credit card doesn’t work and can put in postal code.
Canadian credit card doesn’t work and can put in postal code.
bestairlineever - Best airline ever
Most free bags
Won’t fly any other airlines to Ft Lauderdale
Fly around ten flights a year
Denushakvk - Checking in
I thought this app would have been easy for me to check in but it wouldn’t let me. Said I had to go to the Southwest counter or something like that. Had to go to the website. Wasted precious time checking in.
crispinb - App easy to use and helpful
I have found this app easy to navigate and has been helpful to me while travelling. I like the mobile boarding passes and I also like the checkin process.
sew67 - SouthWest Rocks
Keep Rocking your Awesomeness
donnaspagirl - Helpful App
This app is really helpful and makes things much easier.
fyler1967 - Boarding pass
Unable to retrieve boarding pass.
Flys Alot - Simple the best airline
Just in time service and great staff...
simply my favorite airline!
Homers4545 - I Like It
Before the last update I couldn’t use it on my iPad, but now it works great. Easy to use, nice and clear prompts.
dzsavesz - Review
You have the best and easiest online service. Love to fly with you. You staff is very helpful either a smile.
chumah - Check in
Wow! Using the southwest airline app to check in is so easy ! Checked in in less than 5seconds for a family of 5!
JBKB97 - Easy Peezee
It’s always great to fly Southwest but this app makes it even easier.. Easy to navigate & use !!
Korakakis - Very user friendly
Super easy, always works and clear to find what it is you are looking for. I wish all airline app where like this one.
donjw - Booking
We have always had a good experience booking online with Southwest. Tell our friends you have the best airline!
qwertyuiop1092 - SW phone app
Ms.Kimberley - Ms. Kimberley
Southwest in my opinion is bar none the Best Airline. I have never had any issues, they are courteous, pleasant and always helpful!
Japhda - No boarding pass issued on the app
Okay app other than can’t find out how to have my boarding pass on the app like Air Canada
IanYVR - Doesn’t work
The app doesn’t work: an error occurs every time I try to select an airport in both Flight Status and Book Flights.
Dimph66 - Check In
Wow!! That was so easy.
spent casing - Southwest tech knows
What a great app. Just started using it and the security is high and everything works as intended. Fields are intuitive and well thought out.
dance_essie - Check in for flights
I find the app now makes me check in twice in a row, as the first time it says I have entered it in too soon, but I wait until my alarm says it is the exact 24 hours prior to my flight.
Prem.C - Just LUV It ❤️❤️
You guys follow what you preach - your Luv ticker symbol is very apt to what you do with every check in 👍👍👍 - 3 Cheers to you all !!
drtan - Cancelled flight
Cancelled flight down to Orlando and we had to spend another $1000 to book on another carrier.
vmg122 - Great App
Easy to use!
unhappyannoyed - Great app
Easy to use, looove this airline and the app fits the airline very well. It’s the easiest airline to get everything done.
NLewy1 - Luv flying Southwest!
A positive experience every time I fly! No other airline compares!
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LAX Flight Radar
Southwest Airlines flight #SWA256 spotted at 25,425 feet!
@thomaskaine5 The restaurants need help 2 instead of the airlines! We need 2 ground all airplanes now & help the small businesses. If their executives give their bonuses, they could bail their companies. The Chairman of the Board & CEO of Southwest Gary Kelly salary is $8,771,120.
LAX Flight Radar
Southwest Airlines flight #SWA925 spotted at 27,100 feet!
LAX Flight Radar
Southwest Airlines flight #SWA755 spotted at 37,000 feet!
LAX Flight Radar
Southwest Airlines flight #SWA1295 spotted at 14,025 feet!
LAX Flight Radar
Southwest Airlines flight #SWA338 spotted at 17,950 feet!
LAX Flight Radar
Southwest Airlines flight #SWA1430 spotted at 22,075 feet!
LAX Flight Radar
Southwest Airlines flight #SWA381 spotted at 7,600 feet!
LAX Flight Radar
Southwest Airlines flight #SWA215 spotted at 26,500 feet!
LAX Flight Radar
Southwest Airlines flight #SWA572 spotted at 24,975 feet!
LAX Flight Radar
Southwest Airlines flight #SWA6940 spotted at 15,425 feet!
LAX Flight Radar
Southwest Airlines flight #SWA1543 spotted at 14,025 feet!
FOX 4 NEWS
Southwest Airlines is lifting the threat of furloughs or pay cuts for thousands of workers now that U.S. airlines will get up to $15 billion more in taxpayer aid contained in the coronavirus-relief bill.
LAX Flight Radar
Southwest Airlines flight #SWA1344 spotted at 28,925 feet!
Southwest Airlines cuts back on Covid-19 cleanings to speed up flight turnarounds - CNN #wanderlust #travelgram #adventure
#travel #travelling #traveltheworld
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