The Boston Globe ePaper App Reviews

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Is it time to give up?. We travel and so, the digital version has been great for keeping us connected. Until now. The new app won’t load at all today and it would crash out randomly so it seems like very unstable beta version and is unreliable. Not what we want from our digital newspaper subscription. Further, the new navigation is terrible - much preferred the upper right hand navigation to sections.

Vocal reader. Please reinstall the vocal reader ability that previously was available on earlier versions of the app. Usually when apps evolve they tend to add to and improve and in this case I feel this was misstep leaving out a very useful function. In this day of multitasking and a faster paced society I found the function invaluable to be able to listen to articles as I was able to get other things accomplished.

Terrible newspaper app. Lifetime Globe reader and user of the app for many years. It’s unbelievable how it continues to be such a piece of crap! I’ve also used The NY Times, WSJ, WAPO and other newspaper apps….. the globe is by far the worst. I find it stunning that they do nothing to improve it. Yes i question why I continue to deal with it. All others are superior!! Please Globe spend some money to make basic improvements!

Not an upgrade at all. The new epaper app is a fail. It hangs up when loading and is difficult to navigate. I really prefer the epaper format as I can browse the articles as opposed to the typical electronic paper where you have to look for things. I have been waiting for two days to get a workable paper as the app crashes as soon as it opens. None of the controls or settings operate and the paper never arrives.

An embarrassment. “Words can't describe just how bad this app is. Downloads get hung up so that one can be waiting days for issues that never show up. The Globe should be embarrassed that it's name is associated with this piece of junk. Don't buy it.” I wrote the above review several years ago and have been assured by the Globe that the app will be improved. Now, two years later, nothing has changed, and it’s still a pig. More often than not, the paper’s already slow down-load never finishes, and I say the hell with it, and never get to read the paper. How the Globe allows this to happen is incomprehensible. Ok, it’s September, 2018, two years after I wrote the above reviews. The new app is out, and I find it much improved. In fact, I’m now reading the Globe again. The only downside is a somewhat inconsistent page turning when I swipe left, but that may be my technique. It took a while but the Globe May have mended its ways.

What happened to my epaper?. With no announcement my Globe app was replaced with an app that just doesn’t work. Doesn’t download the paper. Doesn’t allow viewing past issues. Why is this an improvement? I pay a lot to support the Globe. I want to be able to read it!

Design decisions make this app lag behind other papers. I get that some people like this faux paper layout of this app but really it is cumbersome for most users and lags in comparison to the NYT, WSJ and the WashPo. Having to decide whether to download an edition or not as the first pop up when coming to the app is annoying and wastes time. Clicking into a story causes it to go in a non mobile friendly layout where the pictures do not flow well with the story. It is also difficult to scroll from story to story, rather one has to flip through each page of the paper like it is a physical paper. I am going to go out on a limb and guess that most mobile readers do not need to replicate the flow of a physical paper in order to appreciate the stories. I am going to unsubscribe to the Globe because I primarily read my news on mobile and the experience is just disappointing and frustrating. Please modernize this app and ditch the physical paper replication.

Change for the worse. Please change font back! Get rid of those borders that keep randomly appearing. I read on iPad placed in horizontal position. I read on iPad so I can pinch to enlarge text. These changes aren’t good.

Why refresh downloaded edition?. After downloading an edition I’d like to be able to take my iPad elsewhere to read it off line. Before allowing me to read the paper The app insists on refreshing the already downloaded edition which it cannot do when off line. In this context What is the point of downloading? Why must it refresh a static edition?

Pls adjust spacing in top navigation. There’s all that room across the top, yet the icons are grouped together, making it far too easy to hit the wrong icon. Do that and this will be a real improvement over the last version. Though I will never understand why you don’t let readers jump from the front page to the inside page to follow a story. Instead who have to go to that one page UI. Following links seems a natural online viewing mode that you could mimic in this app.

New version is so much better. This app was recently updated and is so much better than before. Your place on a page is remembered when you swipe between pages, the app seems less sensitive to accidental taps (which can open the article in a new view), and that article view is easier to exit if you accidentally tap it. Navigation controls are also better than before. I would have rated the old version one to two stars. This is not perfect, but much, much better.

Recent update. Bad enough we are not receiving our paper edition and are forced to read on iPad. New update is tedious. We simply want to read the paper in the same form it should be delivered. At least give us the option. Who knew it would be so cumbersome to start the morning with all this unnecessary set up.

More bugs than an ant hill. It took years to get a stable app. Now they do an upgrade and it’s a piece of crap again. I’ve written to the editor asking him to send me the hardcopy paper at their expense until they can get their app straightened out. Don’t they realize it so much easier to start getting other sources of news rather than have to fight with them all the time.

NOT an improvement. I am a huge fan of the Globe but this new app is significantly worse than the last version. I am a digital subscriber who loves to turn the pages, even when it’s only virtual. This app does not work well and I feel I’m wasting my money on my digital subscription when I can’t load the paper reliably each day or turn the pages without resizing each time. So sad.

Because I can't give it zero stars (update). Update: New app is vastly improved. Thanks for listening, Mr. Henry. How do you delete previously read old editions? Btw - Alex Cora is a nice upgrade, too! Up at five no e-paper yet again. Writing this at 6:15 still no e-paper. Did the usual delete and reinstall of app - still no luck. Yesterday app crashed froze my iPad and caused me to do yet another delete and re-install to get paper. Oh, if only I could get the hours of my life back that I've spent messing with the worst app I have ever used. Please Mr. Henry, think about your customers and their experience!

Waste of time. The recent update of the online version of the Globe is pathetic. It had made the downloading and reading the paper more complicated and time consuming than it was before. For the most expensive paper around they should have done a much better job than what they did. I downloaded the San Jose Mercury News in about 4 minutes this morning and the Globe took a couple of hours on the same internet. And even when it has been downloaded you still have to redownload each page to read it. I would and should have given a Zero or a negative rating it is so ridiculous.

Difficult to use. The look of the new version is improved but is still painful, although improved, to navigate. I do the crossword puzzle and this has gotten worse from the previous version, which was still crude. I now have to screenshot, crop, then go to photos. The previous version would sometimes let you save the puzzle to photos directly (but not always) but that doesn’t work at all now. Just opens a blank screen now and returns you to page one of the paper when you try to go back. Very frustrating. The Globe web based crossword app is awful. Wall Street Journal has a very good puzzle interface built in - if you are looking for a model.

A complete misfire!. The electronic version of the Boston Globe is worse than nonexistent. It seldom allows a download for the day in question, and frequently not for the last day or two as well. If one enjoys watching the little spinning wheel while it’s supposedly (but never actually does) downloading, it’s great. But if one actually wishes to read that day’s news, it’s a bust! As a previous reviewer said, it’s an embarrassment for a major mewspaper to be this bad!

Latest Update A Fail. The positive is that the format of the Globe’s e-paper remains. It’s the one reason we subscribe. And it took a few years for the Globe to provide a stable, easy to use and read digital version on an iPad. And they RUIN it with the latest update that adds ANNOYING pop up bars that you need to tap somewhere on your tablet to remove EXCEPT that tapping on an iPad brings up any article that you’re not remotely interested in…so you tap on the expanded article to get rid of that which brings back the stupid bars! ALL I WISH TO DO IS READ THE NEWSPAPER…I assume this update is a less expensive digital product for the Globe…well, if they lose customers because of it, may be better if they just bring back the former digital product.

Will not work offline.. I travel a lot and the STUPID App will not let me read an already downloaded e-paper unless I have an internet connection. This is the only e-paper or e-magazine app that has this totally STUPID “feature”. The developers need to wake up and understand that many who travel and subscribe will want to read the paper offline when flying. Totally unacceptable. If you have this problem complain to customer support.

Annoying scrolling/swipe issues, touchy screen. Not a new issue but has always been a problem. I’ve had a subscription on and off for years. When I touch an article to open it up the problem begins. As I scroll/swipe through the article it suddenly jumps back to the top of the page, over and over. I’ve asked others if they have this problem and no one has said yes. I read on my iPhone and iPad and this happens on both devices. If there is a solution for this I would like to know. Thanks.

App continues to break down. The app continues to break down in new ways and when notified, the developer doesn’t even acknowledge it, let alone fix it. The most recent breakdowns are the the previews of the newspaper which normally appear on the home screen no longer appear and issues arrive with pages from 3 years ago. The navigation has always been horrible - I have to click in just the right place at the top of the screen to go back to the home page and if I click in the wrong place, I go back to Page 1 with no other option than to page through the entire paper to get back to where I was. This despite the very high subscription price. I am trying to be environmentally conscious and avoid getting and having to dispose of the paper version.

Not a joy to use. It is nice to be able to browse a full replica edition as a digital subscriber. The app is allowing that, but continues to be buggy. On the iPad Pro, it will not show the images of current and older issues, only blanks. After opening, it will frequently show a previous issue as current, requiring a pull-down refresh. In article view, the order of articles isn’t obvious so you have to constantly move back and forth between page view and article view to find what you’re looking for. In the comics, the image quality is frequently really bad so that enlarging the page only leads to a pixelated view that’s not helpful to my decreasing eyesight. Page navigation is difficult as you have to first have to reduce page size to a minimum before you can swipe to the next page. Alternatively, tap on a blank spot to bring up the navigation menu, and move to the next page from there. If you accidentally tap in the wrong space, you’ll end up in article view instead. And to add insult to injury, when you send a help request via the built in support email function, it is undeliverable. Some TLC for this app would be welcome

Easier and a little better. I like the new format but may be hard to understand for some. I scroll thru the articles then open the one I am reading. An improvement.

Horrible Update. Why? So many issues and glitches with this…it’s a complete embarrassment. Just read in Forbes how wealthy John Henry is. Perhaps he can spend some of that money on finding someone who can actually develop a usable app as this thing is an absolute joke. Please revert back until you can fix this. 😩

What a mess!. The new update was harder to use until, a couple of days later, it stopped working at all. It would not load and the screen froze. A note to tech support resulted in a request to “be patient” as they knew about the issue and were “working on it.” With newspapers in such peril it’s a shame they keep shooting themselves in the foot. I agree. What was wrong with the previous version? At least I could read the paper!

Ongoing Frustration. One would think that after the many, many poor customer reviews and the many, many negative feedback directed to the Globe by email and phone calls, that the powers that be would have taken the lead in making improvements to this app. Not having done so after all this time is proof they do not care what their customers have to say. Subscriptions to other newspapers offer their readers the ease one would expect. The Boston Globe simply doesn’t care.

Too unstable. Great to read paper page by page, but when you open an article the window is completely unstable. Even touching the article can clear it. You can’t switch to another app and come back to read the rest. Why can’t the Globe find a developer who can make this concept work?

Does not refresh for today’s paper!. This new version of the app is terrible. The app does not refresh to deliver today’s Globe! The previous version worked fine. It’s a waste of time trying to figure this out so as a reader of the Globe for over 50 years, do I need to go back to paper? Or cancel my subscription?

Still a mess. Even after the many versions, the implementation is still a mess. Links that are supposed to give you a “pageview” so you can read the whole article instead of having to navigate the page jump frequently don’t work in a particular issue. And, all too frequently, the issue will simply not load and you have to keep trying hour after hour of the day to even get your newspaper.

Cumbersome APP. I find the new version of this App worse than the last and it doesn’t do some of the things (e.g., automatically download) that it is supposed to - or at least the automatic download is not evident in the settings menu). The new version is a pain to use - I used to be able to read the newspaper and simply swipe left to advance. No more! Now I have to shrink the page fully, to reveal the next button on the bottom right and touch that - this is cumbersome. The new App has also had trouble downloading and frozen once, requiring me to delete and reinstall- this never happens with the old app. Navigation between sections is slightly easier now though, but certainly not worth all the other irritating drawbacks. Too bad…..I route for the Globe!

2nd time is a winner!. I have used and enjoyed the app for many years. When it started to have issues, I downloaded the latest version. It didn't work for a week or so and I tried the other e-version. Not acceptable. Today, I deleted the old app and re-installed the new app. BANG! Right back to the great version I have used for many years on 3 iPads!! Please don’t ever drop this app! It gives you the experience of reading the paper without all junk in the margins. AND - is much easier to download editions for off-line use. Whew!!

August 2018 Digital globe. I thought the previous e paper addition was bad but I think August 2018 new improved so called e edition is totally horrible. Everything about it is bad especially for people like me who are visually challenged. Before at least one could read paper in large type. Now all you have really bad zoom capacity which is not only in adequate but with the slightest touch crashes. It is in grey type, the menu is unreadable in very smallwith no capacity to increase it. Is The Globelll trying to get rid of subscribers?I have subscribed to The Globe for 30 years and I'm now considering having to cancel my subscription which I have admired and values. Please fix this mess!

Complete failure. On 2 of my iPhones, the paper has refused to load the last 2 days. I get just a mostly blank screen. Completely useless. Also, where the old app let me skip directly to the end of the paper, there’s no such button anymore. Give me back the old app!

Horrible Update to Globe Epaper. Funny how the Boston Globe never publishes a news piece about its own problems—namely how poor its latest Epaper App works or actually doesn’t work. Crashes all the time and terrible UI for navigating. I will not go back to paper so I may just cancel my subscription if this App is allowed to exist in its current form for much longer. How little testing was conducted before it was released? It is shameful to expect readers to be the guinea pigs to field test poorly written and untested software.

It is cumbersome and it crashes. The Boston Globe needs to get a new web development team. The new app is worse than the previous one; it’s more awkward to use and it crashes repeatedly. It does not download automatically, and then once it downloads it has to do "load" before you can actually read it. And then you have to get rid of all the page previews at the bottom, which, if you click on them, sometimes load that page and sometimes make the entire app crash. Fail.

New April 2022 Version Terrible. The new “improved “ Globe app is cumbersome to navigate. Now need to swipe down to find sections, then when you pick a section, sometimes responds , sometimes doesn’t. Then, try to get rid of the bottom section graphics so you can get a full screen - it’s not easy. Original version ( prior to April 2022) had a simple small me nu selector (several small bars) on upper right. It was easy tofind and use, but stayed out of the way. New version menu is way too graphics intensive. The app wasn’t broken,so big mistake with this “update” Also, new app buggy - crashes multiple times for no reason. Makes me want to go back to a paper newspaper. If you agree with me, let the Boston Globe know!

Very poor and outdated. This app is an embarrassment. When you click on an article frequently the IMAGES DON’T COME WITH THE ARTICLE! References to interesting articles within the edition that are highlighted on the first page are “dead”, i.e. when you click on them, it doesn’t take you to the article! This can’t be that complicated or expensive in today’s high tech world.

Great for Internet-free situations. Glitchy app for sure, but it’s great for my daily commute on the T - every morning, my phone has spotty internet access for about 15 minutes underground. This app enables me to download today’s paper ahead of time so I can read the Globe regardless of having an internet connection.

Very poor value. Considering how expensive the digital subscription is, this app is very poor: navigation is not intuitive, and often doesn’t work as designed. Downloading the paper NEVER works: what value is this feature if it fails to work when in airplane mode?! Very disappointing. Oh, and when I’ve contacted support to ask for help: zero reply. Sad.

New version superb. The new app that appeared in mid-August 2018 is hugely improved. It's now the best newspaper app that I'm aware of. In the past the Globe had two big advantages: it looked on the screen the way it does on paper, and the whole edition downloaded once, so that it could be read offline. But navigating the pages was often a chore, especially on my slower 3rd generation iPad. Somehow all those problems have been fixed. Now it's a breeze, easier than paper.

New App is awful. Gone is the easy menu in the upper right hand corner, which has been replaced by an overly complicated bottom of the page menu bar that is really buggy. You can no longer easily navigate around the paper, you have to bring up the menu bar and select the section or article BUT if you leave the paper format and then try navigating back to the front page the app closes. The upper right menu was simple and effective this overly complicated lower menu tosses you out of the app. It was simple now it is annoying.

Impossible to read. Every time I touch the screeen the thing goes back to the original view,so moving around a page or enlarging text becomes impossible. A fairly small investment could improve this ap dramatically.

Thank you!. From a long time reader (moved to Boston in the 80's) - took a little while, but the latest app update addressed all the issues that I'd had complaints about - I'm back to enjoying the experience of "curling up with the paper" - thank you very much!

Decent enough but article view is hard to read. The app is basically fine so far but the article view is hard to read on bigger screens. Can you add some margins or, even better, allow to customize text width? It would also be nice if the font size would be remembered so I don’t have to adjust it for every article. Perhaps both of those could be customizable in persistent settings?

So close to being good, but virtually unusable. For literally every single app that has articles, including the normal Globe app, when you turn off your phone while reading an article, and then you go back to the article it saves your spot in the article so you don’t have to start over. While this may not seem like a big deal, it makes this app close to unusable and shouldn’t take too much effort to fix.

App won’t work. I have been a subscriber for years. I have put up with its idiosyncrasies and problems over the years. But now my app opens and will not load any content. It is not a login issue. It is not an account or internet issue. This is ridiculous. Time for money back!

Blocks paid users with paywall making the app unusable. This is a poor app that keeps getting worse with each update. I’m a paid subscriber (but not for much longer at this rate) and yet the app bombards me with non-dismissible ads saying “You’ve been selected for a special introductory new subscriber rate” with no way out except to click on Sign Up. If you try to log in it doesn’t recognize you as a subscriber.

Worthless.. A complete redesign and now the thing doesn’t work at all. Says I’m in “offline mode”, even though all other apps can see the internet, then eventually gives up and suggests a restart. Which yields the same results. Jeeze. A couple of high school kids with a half-case of Jolt could probably rewrite this disaster overnight, but in the meantime I’m stuck.

Another step back. The Globe had finally gotten things right with their previous iteration of the app but the latest release is another step back. On the positive side, it has been available on time and I have had no problems downloading. But I have to close the app and reopen for the new issue to appear. Worst thing is the navigation. I get one chance to jump to a section using the bottom scroll bar - if I try and jump again, the app crashes. Even worse, when I restart the app I am in the same place as when it crashed, and I still can’t jump to another section without crashing, so I have to swipe through page-by-page. Please get this fixed!

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Doesn’t work at all. Used to work great. Now after latest upgrade it doesn’t work all. It just hangs after starting and never displays today’s front page. This is very annoying. Obviously this version was not tested very well before it was released.

Where is today’s paper!?. Why can’t you get the paper on time. This happens often.

Difficult to navigate. Incredibly difficult to navigate. When I want to jump pages it disappears. Help. Been a Globe customer for about 40 years. We deserve better software.

Stuck in French and no option to change. Latest version of App changed all of its menus to French and no language option to change it back.

Great Update. This is by far my favorite news app. Easy to use and well thought out.

Useless. The only thing worse than the app is the support. The answer to all issues is to “clear the cache” Is there anyone who actually uses the epaper? The one online doesn’t work either The management should be ashamed of this

Epaper still not working. I have to uninstall and then re-install to get today’ paper.

Basics ignored. How long does it take to fix images not showing the Home Screen of each days front page??? Been like this for years. No tap safe area in pages is frustrating trying to go to sections. Feels like someone wrote this years ago then laid off the devs.

New version has abysmal navigation. I have this app loaded on other iPads and I will not update them. Used to be easy to, for instance, get to sports…not anymore. No improvements that are worth it.

Was bad, now worse. Stopped working this morning. Refuses to load content. Whatever you do, don’t “upgrade” to this.

Still doesn’t work. Why bother?!. 2 weeks after an “update” that worked for 2 day… and still nothing. Waste of time and subscription. Is this to drive us back to paper edition?!

2022 update - A giant step backward. Just when they had worked out most of the Kinks in the old app, they now have a new app that doesn't load, crashes lot the times. Great job Boston globe. Nice step backward.

Horrible APP. I hate the globe now. Horrors horrible can’t read the paper anymore. And I pay $27 a month You should pay us rating is a zero

New release crashes on iPadOS 15.4. I used to love this app. Read the Globe every day on my iPad. Now when I open the app it freezes with a blank content. None of the navigation icons work.

Not an improvement. The new version is terrible. Slow to download, hard to navigate. Trying to resize the page to make it readable often closes the app. I may just cancel my subscription.

Worst. This app is on reliable, often not updated for the current issue. It repeats many articles so for example it will say there are 100 articles but in fact there are 70 they just repeat. This morning I can’t even get into the app. And they are in the media business!

Blows. You want to see a real newspaper app? Washington Post. God forbid you might slide the page to the side a bit. Surprise! Start over. I can’t believe John Henry can’t do better than this. Doesn’t want to do better than this. Maybe he can’t afford a real app, has to get payroll under the luxury tax threshold. Too bad there isn’t a no-stars choice.

Poor App. About half the time I can not receive the latest e-edition. Actually, that is not a surprise. I subscribe to the Washington Post, New York Times, London Times, Financial Times, and Tampa Bay newspapers. None of these have been a problem. The Globe has been a disaster for years.

Unreliable. It’s something different every time: - the paper doesn’t load - using the navigation to move to a different section causes the app to crash - articles don’t load when you click them Today, I get a spinning ball when I click on an article. The screen says “loading article” but it never does. There’s also no way to reach support. Anytime I try to email it’s bounced back.

Can’t buy a single issue?. Ditto to all of the other comments about the stale design and bizarre lack of user friendliness in one of the most tech savvy cities in the world. Oh yeah, you can’t buy a single issue, you have to subscribe for a month at least. Huh?

Fail. One week and still isn’t working. Epaper prior to this working fine. Why would you change the format? And absolutely no communication with the customers

Repeated failures to download. Excellent paper, but the app too often fails to download the paper, making it impossible to read. Customer support is terrible, and responds to complaints with idiotic advice about how to download, i.e.: press the download button.

iPhone Version Flawed. The iPad version is OK. Some number of months ago, the iPhone version stopped downloading the page 1 previews. No update for 11 months? Not well maintained.

Beautiful. The new update fixed every issue I have ever had with the app. Thank you.

Sloppy application. Clumsy interface and the thumbnail of the current day’s newspaper does not appear on screen. There is a just a white rectangle as you wonder if you have a connectivity issue.

One of the worst newspaper apps…. I read many e newspapers every day and this is one of the most glitchy , hard to navigate apps out there. One expects more from a newspaper of this caliber. It’s difficult to navigate from article to article and section to section. And reading the other other reviews, it’s clear I’m not alone in my user experience. Each “upgrade” doesn’t seem any better. Your readers are giving you feedback….

Seriously?!. How could the newspaper that is supposed to represent one of our country’s technology hubs be so helplessly stuck in 2007? This app is more than embarrassment to the paper, it is an embarrassment to the city. I was feeling nostalgic for my old home town, so I purchased a trial subscription. I certainly won’t be renewing.

great paper, but app is broken. I can’t get today’s e paper, despite my up to date account. i just get the boston globe title page. The customer service is just a non human chatbot.

This isn’t the app you think it is. The Boston Globe has a far easier and better supported app. This is one is a scam - don’t fall for it.

Constantly crashes every time I touch the iPad screen. This is a terrible App. The program Constantly crashes every time I touch the iPad screen. Rebooting the iPad or deleting and redo loading the App did not help. I am cancelling my subscription

Awful. It does not work. It is balky at best. What a waste. It tells my connection is too slow (which it isn’t for all the other news sources I subscribe to). I then read the epaper online with the same connection.

What happened??. Horrible app. Miss the old. Every day I’m searching for original paper layout. Seems you tried to copy New York Times. Please just give me your old wonderful Boston Globe.

Version change failure. The latest version of the GLOBE epaper worked for a few days but now locks up after the title screen on my 1.9 inch M1 iPad. None of the controls work. The daily paper doesn’t show.

Absolutely Awful. Hard to imagine how the Globe could have come up with an app this bad. The previous version was far far far better.

No comments are on the app. Why doesn’t the app include the always-entertaining readers’ comments? It’s a strange and very annoying omission.

Mr.. I can’t believe I am paying for this! I have to delete app and reload consistently. Searching and refreshing constantly to get today’s edition. Fix it will you please.

Worst thing I ever did. This app is terrible. I made the mistake of upgrading and this version would not stay on the page, kept disappearing. Use it at your own risk. I’m going back to an earlier version.

Awesome update. The new redesign is visually pleasing and makes it easy to access the globe’s articles. It’s now my favorite news app!

The worst %&^#ing App.. Maybe I’m harsh, because when it works, it’s awesome. The problem is it doesn’t always work and it;s a freaking hassle to get it running and that’s the last thing I want in the morning after I sat down and poured my coffee.

Worse than before. Even a GPS cannot guide you through this e-paper. There’s no guide to reference so you’re often back to downloading the edition if you hit the wrong icon. And try to find yesterday’s edition: good luck! I’d gladly use the previous version, such as it was.

Crashed and can’t use it. After 2 weeks the app stopped working and I was unable to obtain the E paper. I then had to revert back to going online through their website.

Terrible customer service. After months of glitch free reading, suddenly today I am forced to login, but my regular password is not accepted. The phone lines are jammed.

Was this update tested?. This recent update has been very troublesome. I finally deleted it and will try reloading it.

New version continuously crashes. Let’s just roll back to the previous version which worked well. This one repeatedly crashes. Was there any testing of it, hard to believe.

Bring back old app. Fire whoever is responsible for this disaster. I spend more time trying to navigate than reading. Trying to move to another section causes app to crash.

Buggy. This app is an embarrassment, easily the most difficult to use and buggiest of the dozens of major paper eEditions I have tried. It is difficult to believe that the Globe owner or publisher has ever tried it.

Icon sizing. How about you fix the icon sizing? I need a magnifying glass to see them on my iPad Pro 11. Also, why put an app support link in there at all if it leads to the Globe site where there is no app support?

It does not load. This version does not load the paper. Why did they have to screw it up? If they can’t fix it we will have to cancel.

Clunk City. This is probably the blockiest app to exist since the App Store launched. The website isn’t winning any awards but come ON! I’ll still read the articles since I live in Boston, but I can guarantee you I won’t sully my technology with such an atrocious user interface again.

Go back to the old edition of the app. The updated version of the app is not as user friendly as the old version. The new version is completely frustrating to me. Dot from Dot