Kaiser Permanente

Kaiser Permanente download

Managing your health care just got easier with the latest version of our app. The redesign includes a colorful new interface, tools that make it faster and easier to use, and new quick-access menus that let you get advice, schedule appointments, and refill prescriptions. And our improved navigation puts the features and information you need within reach at all times.
Compatibility: Requires iOS 9.0 or later. Compatible with iPhone and iPod touch.

NOTE: Former Group Health members and Washington residents outside of Vancouver/Longview are unable to use the Kaiser Permanente app at this time. Download the Kaiser Permanente for Washington app to quickly and easily manage your health care

• Health plan members can sign into the app using their kp.org user ID and password to access our secure features, including:
• Messages: Email your doctor or Member Services with non-urgent questions, privately and securely.
• Appointments: Schedule, view, and cancel appointments with your doctor’s office and see information about past visits.
• Pharmacy: Refill prescriptions for yourself or another member, check the status of a prescription order, and see a list of all your medications.
• Medical Record: See your health history at your fingertips, including your allergies and immunizations, any ongoing health conditions, and most lab test results.

Kaiser Permanente App Description & Overview

The applications Kaiser Permanente was published in the category Health & Fitness on 2012-05-07 and was developed by Kaiser Permanente. The file size is 63.52 MB. The current version is 4.25 and works well on 11.0 and high ios versions.

• Improvements to Pharmacy shopping cart and locator features
• Expanded shipping areas for Prescription refills
• Chat with a Doctor now available in Colorado and Southern California, with more regions coming soon
• E-visits now available in Northern California and Georgia
• Bug fixes and enhancements

Kaiser Permanente App Tips, Tricks and Rules

Kaiser Permanente Reviews


Basic IOS expectations not met.  Josheman  1 star

The messages section of this app doesn’t use basic features that I’m pretty sure are built into IOS. Phone numbers aren’t automatically highlighted and tap-able. Copy and paste isn’t working between the messages section and contacts or the IOS notes app. Frustrating when you realize you can “look up” in the web and then copy and paste from there... Apart from that, the app has been improving, and is faster than before.

Danielle Pan

Old UI and mobile identification not available  Danielle Pan  1 star

No mobile identification for Northern California which 90% of the reason why I wanted to download the app.


No digital id card  chuckbrown88  1 star

Just like the title. Kauser is way behind the curve on smartphone services...


Unable to make appts  Darkskin_angel  3 star

Soooo for some strange reason I’m not able to schedule an appt thru the app. I always have to call. I go through the steps and I’m assuming when it’s time for me to pick a time and day, the page don’t load. Plz fix


Message feature doesn’t work  Therawperson  1 star

Can’t send messages. Doesn’t let me pick my PCP.


Cant schedule appointments  VisualEyez1234  1 star

The app is full of glitches and stops working when scheduling appointments. I attempted to scheduled a physical but the app would not let me move forward. Prompting me to schedule a different type of appointment if I had an issue needing evaluation. Very frustrating. Please fix this


21 century and still no landscape for iPad Pros that can only use landscape???  e-!  1 star

Don’t understand developers who don’t understand exactly WHO THEIR USERS ARE!!!!


Worthlessness  Tomabuey1  1 star

They expect to read doctors note as they understand them with out giving you any clarification on what is what and Touch ID always turns off on its own....every fn time.... but please tell me how it’s my fault when I never tweaked the app just out of nowhere it started messing up 👎


Inconvenience  onlineaddy  4 star

I have to log in every time I use the app? Please save my login credentials or support Touch/Face ID. Thank you.

Steve 3000

Needs help  Steve 3000  2 star

This app is awkward and nonintuitive to use in many ways. And I’m tired of blank screens when the app is confused and you can’t tell whether it’s just about to update or whether it’s toast and you need to restart. Kaiser, get yourself a better app dev team!!











No updating  Mebrew  1 star

My problem is with the newer version of the app. I have an iPhone 5 and this app cannot be downloaded to my device. It says I have to upgrade my device. I say bull_ _ _ _, I'm not going out to buy a phone just so I can update an app that should have been left alone.


Needs a lot of work  Chrissy947  2 star

The app is slow, I can’t make an appointment online because I keep getting an appointment not available message and its only designed for landscape on iPad - really?!?!?!? The best thing is being able to message my drs. Needs a redesign for sure.


Broken Touch ID  derca88  3 star

Please fix Touch ID for the iPhone! It resets to off every time you close the app. Very frustrating and deters use of the app. The available information and function is great, though. Please fix Touch ID so it’s easily accessible.


Great patient care and superb service.  nkkmd  5 star

I had a colonoscopy with a female doctor. I got a great clear instructions before the procedure. The day procedure I couldn’t ask for better and nicer nurses. They took care of me from the minute I walked into the minute I was fully recovered. They were constantly checking on me. The procedure Went well with no issue she then came and explain to me her findings. I am fully satisfied with Kaiser care and service.


Results  musicmouse1  3 star

We used to get results very quickly from labs and other testing. We also used to be able to print out the results. I needed the lab results from my husband’s last bloodwork to share with the VA doctor. The only past results I could get was from 2017!


Can’t schedule an appointment  Boogsydoo  2 star

The app doesn’t let you schedule even though the option is there. It just shows you an alert to call 911 if it’s an emergency but no way to move past that message and actually schedule.


Needs a couple things  airic  3 star

Would like to see SoCal Health Records support for Apple Health app. I see Denver and Oregon have it. Also, would be nice to have my digital card on Apple Wallet.


Broken for iOS 9 & 10 users. Thanks!  eyefoto  1 star

Now Broken for iOS 9 & 10 users. Thanks! The final nail in the Apple coffin for me.


Finally updated and fixed  Wheeliegirl  1 star

This app hasn't worked properly for several months. I reported issues and got no response. It got even worse when I switched to iPhoneX. Finally last week they fixed it, though I haven't had the chance to check all the functions to see if it's still glitchy.


Past visits  MommyRina  3 star

I love the app except you can’t see your past visits on the app you have to login online to see that information.

Kaiser Permanente Comments

Kaiser Permanente Health & Fitness Download