Blockchain.com: Crypto Wallet App Reviews

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Has potential but GOLD level takes 100 years. Was enjoying the app because of how many features you can use, but up until now I have been waiting forever for my identity to be verified and I have seen no results. It pains me the most because I already have some btc bought but I can’t do anything with it because of the restrictions they put on your account if you’re not at gold level. It’s been a very slow process for me and I still don’t know why. Blockchain please improve your customer service and be mindful to the community of other people who want to use your app to its full potential. We are in a time where the market is always changing and it would be nice if your team put extra effort to get identities verified faster. Thank you

In review. I can’t believe this blockchain, because I think are scamming people because I had account with them for almost 4 years now and I have being trading and sending and receiving bitcoin But since March , they have hold my money and keep saying it under review for almost a year now and they ask for all the details which I provided , the screenshot of the transactions, Amount , date and time , the Transaction ID , the Location, IP , Country and state and they still hold my money and I have a gold level which I verified with my ID. So I don’t know what else they want me to do I believe they wanna take the money from me , please I need my money back , I even contacted the customer support agent and they keep sending me different ticket number, So I won’t be able to get a hold of my money , this is stealing because I still have the account and not that it blocked or suspended, So what are you still reviewing since March and we are in November, Try to look into it , give me my money back because I provided every information, Thank you 🙏🏽

Holding my crypto hostage!!. This is the worst app ever!!! I have been reached out for help so many times that I am beyond upset. My wallet had no problem withdrawing my money from my bank, then putting my money on a 3 day hold, then having me verify myself for the second time, put my money back on a 11 day hold (pretty much in that order) and I still can’t access my funds. Apparently, I have a withdraw pending and I need to wait for it to complete, but I don’t! If that’s not the fun error I get then I get the error that I am not authorized to withdraw fiat! Re-read what I just wrote….. ARE YOU SERIOUS!! CS tells me they are aware of the issue yet nothing has been done about it. I would never recommend this app to anyone not even the devil himself deserves you guys hold his money hostage. The only thing I have seen change is my balance. It just keeps getting lower and lower every time I take CS advice. 👎👎👎👎👎👎👎

This App is a tool to mine Crypto and is not an investment tool.. Do not put your money in here, this app is an encryption tool to get USD fiat in the circulation of the crypto chain. It does not allow you to sell and put money back into your bank account. It only allows you to circulate funds within the app. I’ve had many issues transferring funds to the private wallet as well as issues of payments being taken out without my verification. Support is impossible to get ahold of without the need of social media apps. Please read the reviews of apps before linking your bank account.

Help!!!. Update… they got back to me and told me that the Bitcoin I bought wasn’t able to go through. With ZERO explanation of why. So they put that money into a USD account and told me I could then use that money to buy Bitcoin from their site. WITH ANOTHER 7 DAY HOLD!! 3 weeks to buy Bitcoin!! Place is a SCAM!! Stay away. I bought Bitcoin from y’all but after 2 weeks of transfers and then security holds blah blah my money is now in a USD account NOT BITCOIN.. The only thing I can do with it is transfer that money back to my bank account….??? Why would I pay you to transfer money to you, then for you to again take a fee for sending it back to my bank….??? Money grab…..?? What is going on…. It was very clear I was buying Bitcoin I have the purchase papers, NOT ‘transferring’ money to a USD account of yours. Starting to feel like the other reviews here.. Scammed!! It takes 3 weeks or more now before you can do ANYTHING with YOUR MONEY!! Please people there are a hundred other places to buy and sell that are not like this! I used this a little over a year ago and things seemed fine. Was able to buy and sell no problem. NOT ANYMORE!! Place is BAD

Very poor support service. Blockchain asked for 3 Document as compulsory, which I don’t have all three, Passport, ID card and Driving license, I am too old to drive and I don’t have passport, I only have an ID card. I think Blockchain just scammed me, and are playing a Charlie Charlie game to fool me. Blockchain is currently declining the ID card which they accepted at first and got me verified, so why ?Blockchain’s service is very poor when it comes to gold verification. They will seize your crypto in the name of holding your funds safe because of their so called custodial wallet (trading wallet). Do not use their custodial wallet(trading wallet), but you can use their (private key wallet). ...after I had my gold level verification successful, I bought crypto and as a new user i forget my password and had to login with 12 word phrase, they deactivated my gold level verification and asked I should reverify, I had to reverify. It is 3 weeks now and I have not got verified for gold level again, I thought it was approximately 5 days for verification ...blockchain’s verification team is really slow and poor in response, I lost my profit and some percentage of my initial crypto, because they have restricted me from withdrawing, swapping or selling to my account. I won’t advice anyone to use the gold verified blockchain.

Blockchain scam. I really don’t know what else to do. Blockchain has hold my funds since January and I was told that my trading account is disabled, which I have some funds there. I’ve messaged the support service several times. The only time I got a good response was when I was told to send another wallet and my fund would be refunded which I did immediately but I’m yet to get another response from them and my money has not been refunded. I tried reaching them so many times but were all ignored. Blockchain support system is very bad and slow. Somehow I regret using this app. I have all necessary documents needed, none of this was asked for and they still refuse to refund my money after giving them my wallet. Please kindly look into to this. This doesn’t speak good of the platform.

Doesn’t allow debit or credit card purchases, slow/no support. I wanted to like this app. It’s clean, it’s well-organized, but it doesn’t *do* what it’s supposed to do. After going through the entire verification process, it does not allow debit card purchases to go through. I called my bank, who authorized the transaction, but only ever saw a $0 authentication come through after multiple attempts. The blockchain error was generic, just saying to try again. I eventually transferred Bitcoin to my wallet here to send to a third party, but again, it refused the transfer, citing an “invalid wallet.” After digging and digging, it looks like Blockchain doesn’t support Bech32 addresses, but it would’ve been nice for the app to provide this error message specifically. Support doesn’t respond to questions when tickets are opened. Save time and hassle and go with Coinomi, which worked flawlessly from the start.

Using since 2020. I have three exchanges, binance, coinbase, and blockchain. Recently, I have read many, many reviews of people claiming that blockchain has "stolen their money" or will "not verify them for months". I just had to pull my crypto out for my wedding and it took them about one week to verify my identity. I sent a nice email to their contact email to open a ticket and viola, a week later my cryto is off blockchain and helping pay for the wedding (which is a much better investment...?) my coinbase was hacked and $33k was stolen (im quite sure they have rogue employees or contractors associated with that exchange who were able to liquidate that account. Blockchain and Binance were not touched. I recommmend. USA user.

RELIABILITY ISSUES. There were a few times i had some login issues from using this application. First time, It said login fail and then it keeping spinning for a long time, then I finally got in and my balance was 0, i was totally freaked out, then i try to click on dashboard back and forth, and finally my account balance was back to normal. And today, it just happened again. I tried to login and it failed, i kept trying for 10 minutes and it said the said thing. So I decided to login thru the website and I finally got in and my account balance was 0 but the icon is showing that it trying to download the information, but it was keeping doing that for long times so i decided to click on the menu i found a refresh button, so click it, and finally my actual account balance appeared as normal. When this happened to me twice now i consider to get a hardware wallet instead so I won’t get a heart attack next time. I wish this app work flawlessly but it is not.

Worst app ever no warnings. Worst staff ever they don’t warn you that you have to have a three day hold when you first purchase any type of bitcoin or online currency. You get to sit there and watch the next three days as your money fluctuates without you being able to control single time. And then you keep on eating fees because they don’t have your bank on their list of certified banks. So then you have to eat even more fees just transfer it out to a personal wallet to transfer it to cash app the most easiest method of buying and selling best coin I have ever come across. This is the most complicated app is not user-friendly is not for beginners it is not for anyone that is trying to break into the cryptocurrency world. I rate this thieving app two our give an will never be back. There easier and more secure apps out there than this one I do not recommend. Unless you’re looking to lose your money

Great Update. The new update for the improved login speed with Touch ID is amazing. It is extremely fast now, while there used to be quite a delay before that was a tad bit annoying. The new UI in the dashboard is awesome. I have a better understanding of each crypto and how it is shifting in the markets. The total at the top is very useful and gives you a percentage of how much your entire wallet has increased/decreased. The $50 of free XLM was awesome too. I look forward to other airdrops in the future. This is my go to wallet app, and I plan to order a Blockchain secure ledger USB stick soon to keep my wallet with my offline as well. I have many other apps for storing crypto: Evercoin, Coinami, Coinbase, but this one takes the cake.

Worst wallet and exchange service. Terrible customer support, I contacted them several times over their exchange system glitching and not letting me set a stop loss, every time it was a new person that would give me a different work around and none of them worked. I ended up losing half my portfolio because their glitches and would not reimburse me after I submitted pictures as evidence, the servise representative even tried to play it off as there was nothing out of the ordinary until I crop zoomed the section showing the glitch and they said they would let management know but wouldn’t reimburse me my money then ended the conversation. I switched the remaining of my portfolio to another exchange right then and there. I was not given a ticket number, it was the live chat agents that I spoke with.

Multiple issues. Ever since i upgraded my blockchain sometime in July I Hilton this new trading account option, whenever I use this trading account I don’t get transaction history which I kind of learnt to manage but then on Wednesday I made a mistake to receive about $7000 Bitcoin in my trading account of which I got a message from blockchain saying I passed my annual silver level swap limit of $1999 and at first I didn’t know I got a mail so I went ahead and sent $500 to my private key wallet, And both $6800 and $80 to a different Bitcoin address which never arrived at their destination so I wrote your support and I was told to upgrade to gold level and my pending withdrawals will be approved which I did yesterday and still I haven’t seen neither of the btc sent. I’ve then wrote your support again and I either get a similar programmed response or am ignored I need this money for my mum’s medical bills!!! Do you want my mum’s death to be your hands??? Blockchain either you sent my btc to the address I sent them to or refund it back to my wallet! It’s 4 days already! As soon as possible 😭😭😭

Stole my money and customer service won’t do anything about it. I downloaded this app in march of 2021 and put in approx. $70 into BTC. After a while I went to withdraw my funds and the real problem of this scam app began. For a while, my bank was supported and I theoretically could’ve withdrawn, but the loading process always took too long and never went through. Then the app updated itself to require a new level of verification to buy/sell, which upon sending in my info I was told something was incorrect and it wasn’t verified for nearly 6 MONTHS. I had emailed CS about it roughly 1 month into no word back and I didn’t get a response until AFTER the problem was solved 5 months later. Even after my ID has been verified and such I still cannot withdraw my funds because my (once supported) bank is no longer supported! What’s even more crazy is that CS takes so long to respond that it’s almost just not worth reaching out anymore. Don’t get this app, they’re literally just trying to steal your money.

Beware of fees. If you top up $500 and buy USDC, which is valued at $1, you will only get $485. Yes, you will see at before you hit confirmation that there is no fee, but, the USDC will become something like $1.03 on the buy screen, which is easy to miss, and it is very possible that you will just hit confirm and end up losing $15 in a second. Another thing is that the transactions are never instant. So after you buy coins, they are usually not there even after a minute. Watch out because if your hand moves too fast, you will end up creating multiple repetitious transactions like me. I was trading on Dec 3, but on Dec 10, a transaction showed up saying "failed", which was just an failed attempt I made seven days ago due to transactions being not instant. Do yourselves a favor. Use BlockFi, Celcius, Hodlnaut, and DimeFi. Do not use blockchain as your main place of trading.

Scammers. Hello , am getting very frustrated about my Bitcoin being on pending ever since ,., you guys tell me my transaction is flagged which these are Bitcoin I stored for a year and more in my walllet ... I have provide my bank details , my occupation and also recipt of transaction confirmation of who I bought the btc from months ago ... after providing all a member of your team chuck said feather i should get invoice of the transaction so I told him it's been months back so should my friend Create his own invoice for me dating back to those times.. since transaction recipt from the wallet it was sent from doesn't count and till now I haven't gotten a reply back and they went feather to block my trading account to defi with my my money locked,., I haven't done anything wrong but store up btc for a good day

Horrible. Don’t bother, I just wanted $60 on these fake ppl. I scoured the website looking limits and good times and nothing listed, zero warnings etc. You buy BTC and once you buy they tell you sorry haha we will hold your funds for 3 days!!!!! What’s worse it says pending deposit and zero instructions on what’s next! Save your nerves and money I think these guys are fake! To make matters worse zero help, no one to call, NO ONE!!!! Completely zero customer service! And it wount even allow you to send the money you have in the account. $50 but I can only send .80 cents. I decided to file a report against this app and website with Apple and the authorities! This is a joke Update: it just got worse and worse. Support answered 2 hours after email (great) unfortunately all they do is copy and paste some generic information and refuse to fix my issue and are giving me the run around. No one knows why I can’t take out my money or send a payment and last night they broke off all contact and now are totally refusing to answer! I have decided to report to the authorities where I am and where they are located! Do not do any business with them they will steal your money!

I have being trying to send money and it ain’t working. What’s going on?? I have being trying to send btc and it will change the amount I will write it being almost two weeks now since I started this and more over I have being loosing a lot of money since then I send an amount and wouldn’t receive the same amount you guys are taking over 40$ charges for just 120$ transaction. This is annoying so do something about it you ain’t giving anyone free money and I work hard to gain those funds so you guys should stop messing around and get the problem fixed

Thieves!!. Why are all my transaction since last week still under review, the money is important form mom’s health. Hello again to who it may concern, I don’t know what is wrong or going on but please I want my money, since I did my transaction last week, it has been on review, by who ever. And uptill now I have not be credited or refunded, please I need urgent assistance, because this is money is for my sick mom and your delayed transaction is delaying her treatment, I tried again but samething, in the process of transferring from my trading account to my main wallet, my money just get lost or stuck in the memory pool, please you all should do something about it, as soon as possible.. because I promise if anything happens to my mom I will file for a lawsuit for your company.. if anyone is reading all my complaints, then please do something about it. Thank you.

You can’t send ach transfers anymore !. When I signed up I linked my bank and purchased over 500$ of crypto, when I tried to withdraw anything I was told that they are not allowing ach withdrawals, only wire transfers or you can send your crypto to another wallet, they never mentioned this as I was spending money, but now they have my money hostage. I decided to transfer all my crypto out, but they charged me a 20$ fine each time I sent like 100$ worth of crypto, yes that’s right, a20% fee. They charged me when I bought it, when I swapped it and then raped me when I moved everything out. What good is an exchange if it doesn’t have ach transfers, and who can trust an exchange or anyone holding your money if they tell you that you can withdraw your money easily by ach, but once you try they tell you it’s disabled. I believe it’s a 25$ flat fee for wire transfers, and a lot of banks only allow them if you set your bank up that way.

Worst customer service ever. If I could give their customer service a zero I would. I have had my funds stuck in my trading account for 2 days. I keep getting an error when trying to move it to my wallet. The site status is saying green so it has to be my account. I wrote customer service 3 times and no resolution. Very unprofessional. ***UPDATE*** I would give them a negative review. After a useless response to my review and ignoring 10 messages that I sent to their customer service team I updated dated the app and it been more than 7 days and my BITCOIN wallet is still locked. Calling my credit card company tomorrow to dispute this issues as I lost a lot of money on the BITCOIN drop I was trying to avoid. ***UPDATE*** it’s been 18 days and my funds are still on hold I’m calling my credit card company to dispute the transaction as I tried to be patient with company. I have wrote customer service 15s with Only one response.

Holding my funds hostage. I have cash available to withdraw and you won’t let me withdraw it by ACH - your app says “withdrawals via linked bank accounts (ACH) are temporarily unavailable. Please use wire or crypto withdrawals instead” - temporary should mean temporary not indefinitely. So then I tried to wire my money to my bank only to realize the address is my old address, which you also block customers from updating on their own. You also don’t have live support, which is an additional delay where I have been emailing support with slow response. I was advised that in order to update my physical address, I had to submit a selfie with my ID and hand written letter requesting the change. I have provided that. Then I get a response saying it’s being reviewed and you’ll be in touch when there is an update. I don’t understand why it couldn’t be resolved with the time you wasted saying you received the selfie. At this point, you are intentionally restricting access to MY funds, and not providing a reasonable timeframe for resolution. Please update my address as I have provided a state issued ID and am owed MY cash. If I had known that by transferring my assets from my bank’s crypto platform to blockchain, that they would be I unlawfully held from me, I would not have done so. I do not recommend this app and will be closing my account immediately once my funds are returned.

Customer support. Blockchain needs to work on their customer service big time! If they respond to you it is just a cut and paste answer from what you can read on their “frequently asked questions” page, it is like they only read part of your issue and find the best answer to match it from their list of “frequently asked questions”. If you have a more technical issue that is not covered in their “frequently asked questions “ then they don’t answer or look into your question further they just send you the same “frequently asked questions”. The problem is their “frequently asked questions” don’t cover every issue and so then their customer support doesn’t seem to know what to do so they just quit answering your requests. There is no phone number to speak to a real person which is even more frustrating and shows they really don’t care. I would recommend people move to Coinbase, their support is unbelievable and if you call them they will spend whatever time you need til your questions are answered.

Scammers. I just want to use this medium to say block chains looks like scam , not even look like but are scammers. I put coins on my chains on the 4th of October 2022 , and on the same day I tried selling my coins then I didn’t see any coins on my wallet again. I tried contacting you and you all are giving me different kind of stories, am not new to selling coins or receiving coins to other crypto currency, so you cannot take my hard earned money and keep it to yourselves telling me rubbish each day that passes by . Am a law abiding citizen of Nigeria and I know my right, I didn’t want to call you out on every social network but you have pushed me to do so , so I will call you out block chain on every social network , Instagram, twitter and TikTok that am verified on , I have a lot of fans and fanbase on TikTok because am verified and I promise I will also pay bloggers on Instagram to tell everybody that you blockchain are scammers and help a lot of people not to be a victim also .

Pure scam…Apple should remove this fraudulent app. I’ve been holding some crypto in a wallet using this app for about 1 1/2 years. I’ve finally decided to cash out. So I sold my position and then tried to transfer my cash out to my bank. They offer ACH transfer or wire transfer. Unfortunately, they won’t let you do either if you want to transfer out of your crypto account to your bank, only transfer in from your bank to your crypto account. Since I just sold my crypto and was charged a fee, their help system recommended that I solve the dilemma by purchasing crypto (for another transaction fee, of course) and transfer the crypto out, presumably to another exchange, since most banks don’t transact in crypto. Well, that doesn’t solve my problem, it just transfers the problem to another exchange and out of their hair. A ‘financial’ company that only lets you transfer money in and invest in something but never lets you withdraw is classically called a ponzi scheme. That is what this this app is. You’ve been warned.

Please do something. Actually I don’t like written reviews but I had to right now for a very long time have been using blockchain or I say bitcoin in general I haven’t witness something like what am going thru right now and I don’t want it to seems like since they have been serving me right I never left a feedback not until now am having issues but it due to no where to contact you guys from have made a withdrawal of $318 from my blockchain wallet have been using frequently quite some time now and am yet to receive my btc to the wallet I sent it to for 6days and still counting it a pending transactions which is not telling well bitcoin is use for investment and business if this could be happening how am I going to be convincing my partner of what going on or if am still gonna get my btc back cause ones a btc transaction is initiated there is no refunding back this really giving me worst and dark days

THEY LIMITED MY ACCOUNT AND STOPPED ME FROM WITHDRAWAL. THEY ARE SCAMMING PEOPLE.. I cannot move my dogecoin from my wallet.. I sent my Dogecoin from my exodus wallet to blockchain in 2021, I have evidence of this, I still have my exodus wallet. Blockchain doesn’t support verification from my country, I tried to only sell my dogecoin two weeks ago, they are requesting for me to send identity verification. I did that, and now they are investigating my wallet. I sent $500 worth of dogecoin from exodus wallet to my blockchain since 2021. I was waiting for Dogecoin to hit $1 it never did. Now it’s 2024, I want to withdraw $160 which by the way I lost money, cos my value of $500 dropped to $160. They are telling me they are investigating my dogecoin. If I provided verifiable evidence that I own an exodus wallet and I sent Dogecoin from my exodus to my blockchain doesn’t that fix the issue?? I guess not. I would advise anyone to think hard and twice before using blockchain.. I actually didn’t trust exodus thst was why I decided to send my dogecoin to it, hoping it was save. I wanted to also send my Shiba Inu, but 2021 blockchain didn’t support Shiba Inu. I am so glad I didn’t move my Shiba Inu to blockchain

I Need My Bitcoin Back. I just logged in to my account to access my funds that I already confirmed as in coming in the blockchain explorer but my account balance read $0.00. In my transaction history, all the coins I had had been withdrawn and I didn’t authorize the transfer and don’t recognize the wallet. There were no sign in attempts. Never could I have sent out all my coins and not leave a single cent. Now my account is acting like a new account and asking for verification when I log in. I need my coins back please.

One…. And Done?. I bought Bitcoin on here one time, everything was fine. After a few months I decided to buy more, last night. You’d think I’d be able to get right on the app and just buy some. I have my card linked to my account. I entered how much I wanted to buy, I got an error message. I tried it again thinking it was a glitch, still nothing. I got on my computer and tried that, same thing. I contacted support and tried to get some help. Someone by the name of Ming was zero help, in fact they said this all happened because of something I did. I was informed, after ten failed attempts their system blocks your card from use. I only tried a total of four. Ming tried to send me links to wire money, the two links I got didn’t even help with my issue. I spent over an hour on this chat to get answers and none was given. Sadly I left chat more upset then when I actually got on, after chat I sent an email to Blockchain to get more answers. They replied in a timely manner. The information looked good, it felt like more help then what I got from Ming on their chat help. After doing what the email said, it still won’t take my card. I’m stuck in limbo right now, and unless Blockchain can actually help me figure out what happened I won’t be using them anymore. I didn’t appreciate Ming implying I did something wrong, there was nothing professional about the help I got from this person. When I get a reply from Blockchain and hopefully get this figured out, I may update this review.

Bitcoin stolen. Hello. After you scammed me by stolen all the bitcoin in my wallet and you decided not to show all the history which it will give you better way for me not to have any proof which is a lie. I need my bitcoin that you stole in my wallet back because I just don’t understand how you’re scamming people and you’re here telling people that you’re trustworthy and honest. Your company is a big scammer because is the second times this will happen to me whenever I log out of the app. When I login back all my bitcoins would have gone without remain 1 bitcoin even those I saved in some others wallet you also stole it and am telling you right now that I will tell the whole worlds about your scamming ways and that your company is a scammer. I will sue your company if my bitcoin is not return and all the history because I have everything in my email and I will make sure I do everything to shut down your stupid scammer company. Blockchain is a scammer app and scammer company.

Fraud alert. I got my 12 recovery password and I get in to the app I haven’t seen any history for the past few hours blockChain refund my bitcoins as I’ll let the whole world this is a scam app what and why are you doing this ? I got all my info including my password and my passcode I got everything now I can’t find any bitcoins in my wallet till go to every social platform and let the whole world know refund my BTC now blockchains I finally got back using your old blockchains app I have $4000 worth of BTC before now I got $246 BTC omg and you don’t even show me history for this year whereas I have transact so many times this year return my BTC blockchains I’ll tell the whole world about your scam now your new app is just rolling and doesn’t show up fraud company return my BTC I’ll go to twitter and all social media platforms let everyone know about this !! Blockchains return my BTC from $4000 to $246 cmon you don’t fear God

They lie. I checked with Blockchain (BC) to ensure my account was clear to accept a 5-digit wire transfer deposit. I was assured my account was clean and ready for wire transfer. As soon as BC received the wire transfer they put a hold on account withdrawals. They require me to answer a question on a transaction that happened a year ago because they had (unspecified) information that the receiver of the transaction was a scammer. Now until I answer their questions about who what and why, they will keep my money from me. They will also not allow me to close my account. First, I did nothing wrong. I am accused of nothing. All they want to do is invade my privacy over a old transaction. Meanwhile i have lost control over a considerable amount of money that I had plans to use for legitimate business purposes. I hate that they lied to me. I hate that they extort my private information for purposes they do not disclose. I hate the prospect that I might have to let them approve every transaction I make based on asking for private information / or they will deny me access to my money. It is deplorable.

This app needs work. For 5 days I’ve tried to transfer from my trading wallet to btc wallet, error every time. Contacted customer service and a guy named Shawn said oh I’m so sorry for your troubles bla bla bla. I replied and nothing. Open and tickle and yet another ticket no response. Customer service is useless at best. How disappointing this is. The other problem is that this company still uses the absolute slowest network. If your btc address starts with a 1 not only are you going to get slow transactions but slow everyone else down too. Why hasn’t this been upgraded yet. The new technology has been around for years now. With this alone I’m looking for a new place to go. But the kicker is the horrible customer service. I still haven’t got a solution or a reply offering to help. There is also times that if you want to sell say $50 or whatever the fees are insane. I went to trade 50 and the fee was $9 are you kidding me? You guys need to fix the issue with sending from the trading wallet to your btc wallet immediately. It’s not working at all. I shouldn’t feel frustrated every time I use this app.

Clearing the air. I’m writing this review to clear the air because there are a lot of negative reviews. I was in a similar situation with a lot of these reviewers where my balance was showing $0.00 on the app, when I did have a few coins. However, I found out that my account was under review due to the large amount I deposited. After a week of providing documents that they requested and needed, my account was lifted and I was able to have my funds transfer out successfully to my other wallet. If you’re having issues, be sure to open a ticket and use their website and not the app (only open 1 ticket and be patient, I’m sure they’re short staffed and overwhelmed with tickets they have to follow up on) and provide documents as needed and the blockchain team will assist you. Even if it takes a week or two to gain access to your funds (please know that I almost thought this app was a scam but they are not a scam) my funds transferred successfully.

For the past 3 years they have set my account on limit. Your company is really bad and customer service are the most dumb people I have meet in this world for the past 3 years I have had my coin stuck simply because I have reach my limit okay fine send me the private link where I can forward my information to they never did that they all keep saying they will fix it they will fix it my limit was supposed to be for that year right why was the limit ban not lifted the following year Your company is a big fraud and you scamming people of there assets and you have no customer support that we can communicate with in real time as big as you are this is a scam I just want my assets released and I will let the whole world knows not to use you people again scammers

Frustrating. I decided to invest a little in this wallet. I’d had the app for a few years but have been using Coinbase, Celsius and BlockFi so far. Great interest rates at BlockFi and Celsius by the way. Check out rates on USDC in BlockFi-presently 8%! Anyway, I saw an offer for interest in Blockchain. I put in some money. Never got a penny of interest. Tried to swap to another coin. Kept “expiring” before the swap. Also, it was charging me $5 to switch from one stable coin to another. Tried sending to a different wallet. It wouldn’t let me. Finally decided to cash out. I discovered they put a 14 day hold on your money before you can cash out. I had 2 transactions so I got my first one. Waiting more days to get the rest. Impossible to find acceptable information online. Definitely appreciate Coinbase much more now. That’s my main app I purchase through. The Blockchain wallet is like a dinosaur. Either needs reworking or to be discontinued.

CANNOT WITHDRAWAL BALANCE. There was an option to “cash out to bank” so I linked my account for instant transfers, sold bitcoin so I could cash out. Went through the process with plaid to add my checking account and got it connected easily unfortunately that was the only easy part. When I tried to cash out it said “ACH withdrawal not supported”. I tried adding my other bank account and had the same problem so now I sold all of my bitcoin and am stuck with an account balance I can’t do anything with except re buy the bitcoin I just paid a fee to sell. If they aren’t going to honor ACH withdrawal they should NOT list the option in the app and on their FAQs page on their website. I depended on this information when deciding to use blockchain. If I would have known it wasn’t actually supported I would’ve never sent bitcoin to this scam app.

My account is locked to a defi wallet funds are locked support not responding. My exchange account was locked to a defi wallet only account for literally no reason at all and my funds were locked in the process and I have to contact support to get my funds sent to the defi wallet which is pathetic because I’ve never done anything but send my friends coin with the app. Funny thing is, I’ve been trying to reach support over the past 4 days with ZERO RESPONSE. if this is not fixed in the next week I’ll be contacting a lawyer, this is a disgusting business practice that was done to me for absolutely no reason and I’m extremely disappointed because I’ve been using this exchange for years. contacting support literally will not even get you a response, save your money and the headache and use a different exchange. The funniest part is the notification of my account being locked to a defi wallet and my funds being locked is that it says “your funds are safe” what a joke. this app and the people behind it do not care about you and will take your money and act like you don’t exist.

Trading account issues. I feel so sad rite now, have been using this app for several years now, did all verification process. I bought Bitcoin some months ago and kept it in my trading account for investment purpose, only for me to realize some months later that each time I try to send out Bitcoin the transaction keeps getting unconfirmed, I tried several times but keeps getting unconfirmed, I contacted the support I was told to submit some documents which I already did but still no response yet, the support is quite slow, despite reaching out to them due to emergency and distress

Not for me. I was forced to switch from Sofi to blockchain recently and I was skeptical about it but I decided to go ahead and try. Well I have learned there is nothing you can do to control your money and if you decide to cash out well hang it up. Every time I try to cash out it says failed. But it will take money in a flash. Very frustrating when on Sofi I could manage it my way but here it’s there way and maybe there is a app issue but I’m not satisfied. Luckily I don’t have what I use to have. I held on to this review for a couple months hoping that the information I was given by Blockchain support to withdraw my money from here would work but it will not let you take your money back. So please I mean please do not use this app. Crooked way to do business. Don’t use this!! You’ve been warned by all the reviews

Great App and Âmâzing features. This is one of my favorite app for trading and for a couple of years now I have been switching from different bitcoin trading platforms but this is really good. Thankfully I’ve made a lot of profit working with a tech team that deals with cyber services, security and bitcoin recovery; Raydi8ion cyber security. These guys have assisted me in getting the most out of my trades and also helped with securing my digital assets. I actually learnt my lessons way back when I had some incident with my wallet and Raydi8ion resolved it smoothly without much hassle. Great experience so far!

App/Company is a scam.. It's been almost a year since I deposited cash, bought some bitcoin, and attempted to move it to an external wallet. The transaction just shows as "pending" and they asked me to send in documents verifying my identity - which I did, I have sent them over 20 times now and all I am ever told is someone will get back to me(which they never, ever do) and that it's been escalated to a "higher department they can't talk to, but rest assured they'll contact you regardless"....Well here it is almost a year later and absolutely nothing. There are tens of thousands of people posting what I am experiencing also, just go to the apps twitter page and read replies to its ads, or reddit, the BBB and so on...Do not use this service. I am filing a lawsuit against them and having them served plus I've been working with getting their license to do business in my state revoked as well. Heed the warning, don't fall for this scam.

Worst app ever. Trying to get documents the help center refers me to the website. The website says it’s only available on mobile in my country there is no tax center on the app where they say my tax documents are located. Then when I went to get help from the help center a bot told me the same thing the help article said then ended the conversation and I’m unable to talk to a human or even reply to stupid bot. I would give this app a zero star rating if I was able to. I just found out when you sell your crypto they pay for your crypto based on a spread instead of the going exchange rate so they can pay you less then what you are selling is worth. I guarantee you they are getting paid the exchange rate. Bunch of thrives I woul like to thank SoFi for sending my crypto to a bunch thrives

Transaction Flagged. I just wanna say I’ve had a lot of downside with this app then upsides. Not only at first when I downloaded I had suspicious activity so I couldn’t make a purchase then had to re confirm my identity but now my transaction was “Flagged” For a reason I can’t be told. I tried reaching out to support but it’s been almost a week and no response. I was told a response but yet still haven’t received anything. In the past I haven’t had any trouble sending or receiving any form of crypto currency’s so at first I thought it was just taking longer than usual. Yet it’s been a week and so yet again i’ve asked multiple people from their support team and i still have yet to hear a response or get the reason why i was “Flagged”. Any time I ask they say it’s from a team above them and that I have to wait for the support ticket. I’m just tired of waiting for my cryto to ever arrive. At this point i’m sure they stole it or something else.

Non responsive thieves. I frequently used this app for bitcoin purchases and there were always issues with transaction sending timing but now they suddenly emailed me and blocked withdrawals until I answered some security questions. I answered everything and have had no response or updates. They don’t respond to emails with any useful information and chat just says they will escalate. I have $100 worth of btc that I can’t send out and they refuse to refund me UPDATE: since I put this review they have emailed me once to give me an update on something I never asked about and then another email asked me the same set of security questions I asked THEN I got an email said all my security answers were correct and I could use my account but not yet! (???) in another words I still don’t have access to my withdraws

REWARDS ACCOUNT - I don’t see it as an option. The documentation on how to set up a rewards account and the requirements that go along with it are not clear at all. They have no one you can talk to as customer service and their request form through their website to access a support team is a one size fits all format so if you just need clarification then you have to add information that shouldn’t be required to get the clarification. On top of that, the response time is junk. Not practical at all. Need better service.

100% you will be Scammed. I was completely scammed out of over $13,000. There was no support to even reach to. I have 4 passwords and took every single security measure none of my passwords were shared with anyone and somehow some random party was able to log into my account and send out a transaction to an undisclosed wallet. How is the even possible. The security has to either be very low or inside jobs are going on never the less non of your information is safe. You have to think If they can go in and submit a transaction with my login information then the have access to pull from my bank accounts on file as well all while it would look like I did the transaction. Absolutely no security to any of your personal information. Do not trust this site or app there are several loopholes in the security that can surely lead to you becoming a victim of a cyber scam. As we all know crypto can’t be reversed protect yourself and do not use this. You’ll be sorry you did.

DO NOT USE. I have been fighting for 2 months on getting refunded my $1,000 wire because they couldn’t accept it. They will not give permission to their bank to release the funds back to me. I have on record several times they have processed the refund already and still nothing. I have spoken with their support team an insane amount of times which takes hours (at most 6 and 7 hours) to get to talk to someone just for them to say “oh the refund has been processed, but let me escalate this. Is there anything else I can help you with?” I would never use this brokerage firm in a million years after this. They just take your money and say they are “working on it”. I know the money is in their bank account so I don’t see why it’s so hard to refund or just show in my account I have it there.

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Brendan Not happy. This app will not post any of my complaints about the poor disgusting service this app offers. They have zero customer support they do not respond to consistent emails and they have a terrible system of accepting a withdrawal and then you find out later it’s a tether coin and they now have the private key and they won’t help get your own money back. My suggestion is stay as far away from BLOCKCHAIN WALLET as you can

Constant crashes make this app useless. The app crashes on opening more often than not. To fix this I have to uninstall and reinstall the app and set it up again. The app is basically useless. I keep it in the vein hope that one day the developers will fix it.

Worst support ever. I have received by far the worst support from this site than anywhere else. It’s basically a bit asking you to try the same thing over and over again.

A+ app. Excellent cant fault this so far well done keep up the good work

Clunky and difficult set up. Everything from setting up account to trying to buy Bitcoin is difficult. I still can’t seem to link a card. Crazy!

Questions. I’m in Australia, besides paying into the wallet, what do I need to know about withdrawals from the wallet in au$. Where Can I find ‘full fee disclosures’ before I decide deposit funds into wallet.

Not to bad. Needs a tweak though.. Not a bad app, but every time I try to log in with face recognition it accepts then loads but... before it finished loading the it disappears and I have to reopen the app. It’s a bit frustrating. Also can be a little daunting for first time use.

Very bad service and wallet support-. Bad support honestly blockchain fund -5* Lost 600$ becuase support promise to move funds and verified silver and still funds not transfered to new account after support said they ll mive them non smartphone stolen it had back up key and everything via backup is inpossible please help ! If this is true if my fudns are safe !

So convenient. This Blockchain app has made my life much easier.

Works well, until it stops. Was using this app for storing my crypto, liked the iOS functionality and Face ID. After several months one day I went to Face ID and it said error - log out and back in and try again. I did this but it didn’t work, I then tried deleting the app as it seemed corrupt, I couldn’t get in to see my funds and with crypto you are on your own. Don’t expect support for a decentralised currency, its almost non existent and if something happens to the app like it did with me, it’s scary AF when you lose your crypto. I tried to login on my PC (luckily I had left the password to remember) but it still didn’t open. At this point I was close to tears, my crypto had turned into CRY-TO. I wrote a generic support form to blockchain and about 10 mins later everything started to work again. Thank god. I think the wallet is nice looking and has the right features but at the end of the day, your crypto is not really in your control. I am buying a Ledger Nano S now after this experience, time to get my funds offline and safer.

Fantastic. This app keeps getting better with every update, keep it up!

Funds gone. Terrible app. I had $29 worth of bitcoin sitting in my blockchain wallet for only a few hours before it vanished. The way it happened was this: when I opened the app by scanning my fingerprint, it asked for my passcode as well. After putting in the passcode, the original setup screen came up. I clicked continue, just wanting to get past this and into my wallet, when I was greeted by a lovely blank wallet with zero transactions and no money. I cannot trust this wallet to hold money and will not be using it ever again, it's lucky that I only lost $29.

Unable to access app. I cannot access the app it keeps shutting down it also won’t let me access my account online , I’m getting calls everyday saying my account has been frozen and that I need to verify my account In a ridiculous way. They are asking me to invest in another crypto website to authorise my account please contact me regarding this issue as I have money in there

Has been running fine until today. The wallet has been running well until today, where transactions have not gone through, and incorrect values have been showing. Possibly due to the recent update?

Terrible support service. Every time I purchase a crypto at a specified exchange rate, the deposit will show a higher exchange rate essentially reducing the amount of crypto I bought. I tried to contact the apps support with screenshots and they have not responded. What is going on!?

Mickey premo bitcoin wallet..!!. By far the best bitcoin blockchain wallet out there today. Very quick transactions full details on confirmations. It's got the lot. Great app 10/10

Sending and recieving payments. You cant get any easier than this❤️

Great iOS wallet with a great web interface too. Brilliant wallet. Clean, friendly interface. I love the ability to "watch" the balance of an offline/paper wallet without it having my private keys. It also allows you to import/sweep the balance of paper wallets which not many providers support. Those who complain about the fees don't realise that these are now required by the Bitcoin network and are not taken by the wallet makers. All wallets have to work with this issue. This wallet is much better than others in that it allows you to choose the fee you pay (based on how soon you want your transaction processed) and even specify a custom fee. Now that it supports Ethereum too it will probably be on the top of my list. Respectable company with decent security practices and a good reputation in the industry. Recommended.

Is this app for real. I can no longer access my wallet even though I know I am using the right password. Worried I have lost access to my funds. Has anyone else had this experience It feels like I have been ripped off?

Simple to use. Basic and simple to use

Unhappy suspended customer. I will never recommend Blockchain to anyone As I have been treated like a criminal by security and made to send ridiculous hand written selfie with my license only to be told that I have breached terms and conditions by Elias but won’t tell me what I have done. Support were fantastic but security terrible. It took him 1 month to suspend me and refund my funds and I still don’t know what I did wrong. I feel that I have beenPrejudiced against and Have been treated poorly. Regards Charles Pace

Be careful. This app is so unstable, and the desktop version is even worse. customer support is non existent, they don’t respond most times and if they do it’s just a robotic automated response. If you do use it, MAKE SURE you backup as they will lock your account for no reason and you will never get it back unless you have the backup phrase. I’m moving all my coins to a more secure platform this week.

Update the iOS app please. I rate this app 5 stars but the iOS version needs to be updated

Good app, please increase passcode digits.. Please allow option to increase 4 digit passcode to 6 or 8 digit passcode. Also face unlocking is buggy and force quits the app.

Wish I could just 2 factor authenticate. Instead of the email Authentication

Great app. Missing the feature to buy those coins, otherwise easy to use and it's pleasuring to use it.

Review. Good wallet easy to use well protected and fast payments, have recommended to many people

Lost my login please. My phone iPhone disable and I can’t access to my blockchain to login in please admin to help me, I’ve g out much dollars inside my balance

Absolutely pathetic. Well on the 1st January, 2023i made a transaction at 00:24am . Now it is still sending now… 15th February, 2023. I have tried to contact customer service on numerous accounts. The bot is useless. I keep getting told to be patience, the staff are looking at it. I have been using this for over 12 months never a problem at all. Well enough is enough, and have patience but lost a lot of time and money waiting for them to fix the problem. I have received no answer but.. be patient. Well 1.5 months is a fair time to be patient. I lost my money as it wasn’t sent or returned. Be careful.

What a Wallet!!. Quick, easy, simple to use and cheap for transactions. What else do you need?

Good wallet. Terrible service and support.. Just a heads up for everyone. Once you generate your account and pass on your details. You cannot undo, delete your account or change your important account details.

Bitcoin wallet. Pretty intuitive to use and direct information. Early days but happy with app so far. It's always nerve wracking waiting for BC to show up in your wallet but transactions have been quick and were spot on.

Awesome work. Really easy, I hardly give a review so that in its self is worth it awesome work legends

Careful re the country you live. I bought GBP as a currency option from an Australian bank account. Now it says to get your money into your account you need to add a UK account! Also logged in yesterday & it was showing empty. For an hour of panic & refresh it finally showed again! Not that I can get it out of this wallet into my account!

Trf fm trading to rewards a/c. Easy to use, fantastic. Great feature…well done.. keep improving! Tks

Complaints. I need to withdrawal my money to my bank account, I am new to this but I don’t like what I am doing now. This is something I shouldn’t be doing but please give me my money back. I mainly wanted to send someone from overseas money but for some reason my wallet is locked, now I need the transaction back

You can receive money but you can’t withdraw. Something most be very wrong with this app, I’m unable to find transaction information and when I click buy or receive or everything are all blank. Nothing works on this app

Expensive. Takes at least 30 seconds to log in even with a high speed internet connection Plenty of bugs that freeze the app, especially just after you send bitcoins

Scam. I have been trying for weeks to withdraw my money from blockchain. The program they use seems to make it nearly impossible to actually do. I have been emailing support however when they eventually did get back to me nothing has been fixed and I still can’t withdraw my money. My account is all verified, I have all my logins and passwords so I have no idea why I can’t get my money back. Would suggest fining another more user friendly trading program.

I swear I’m a real human. I actually like this app (but high fees) but everywhere is so can’t complain keep my coins safe and easy to trade

Its awesome!! But.... Why didnt i get the 25$ for verification? I did everything u asked ,,took pics of my id . And nothing happened..please write me an answer

Zero customer service. Not a happy customer. Tried to send bitcoins to a recipient wallet and it hasn’t transacted, instead its sitting as ‘pending’ and has been pending for 18 hours now. I’ve contacted blockchain early today and nothing, haven’t heard anything back at all after sending two emails. Absolutely no customer service and I’m probably going to kiss my $500 goodbye! Has worked well for me the first few times but let me down on this occasion, would not recommend due to no customer service when problems arise and will be using my social media platform to warn people away from this app.

Best crypto trading platform. I was scammed by Netoinnest group, I got a message from a trader on my Instagram and told me about how high their profit after investing was, I decided to invest in the online trade but they kept asking for more money including withdrawal fee and it was until then I realized I was being scammed. I couldn't let go because I invested my savings as at that time. I had to make a research on how I could recover my funds from them and I came across the Hackonetime1 after so many research. I read several good reviews about the this app from various scam victims they have helped and I decided to contact the admin for help. I was opportune to get my money back from the scam brokers through the help of the recovery professional, they recovered my investments for me with all the profits I was entitled to within one week of contacting them. You can write Hackonetime1((@))gmail for help too if you a victim of any kind of scam They are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation. They offer other services such as Phone cloning ( catching, monitoring and tracking a suspected cheating spouse ) Website hack Boost of credit scores Clearing of criminal records Fixes bad debts etc Contact them now!!! Hackonetime1 ((@)) Gmail

Terrible experience. It is one thing after another with Blockchain - an ordeal every time. Basic, basic failures around login and communication. Yes, the Apple app is the best thing about the platform - but that counts for nothing when it takes weeks (YES) to resolve rudimentary access issues (such as 2FA emails and SMS messages that never arrive) caused by the dysfunction (full use) desktop interface. Blockchain falls far below the standard of any finance app I’ve ever used. The worst bank app out there is miles better.

Always a nightmare to setup on new devices. Every time I get a new phone and have to set this stupid app installed it is always a nightmare. I try and login and i have to verify by email, which I don’t know why we can’t use a phone like every other secure app. Since hackers can easily steal the password for this app along with every other single email but it’s not that easy to steal my phone. But after several attempts to login and having to wait for emails and having to verify and it not working over and over It usually ends up finally logging in without having to change my password because my password automatically types it in because I’m using an iPhone. I cannot wait to finally login and get rid of this stupid service.

Pending transaction. Transaction has been pending now for over a week. Customer service is terrible, they just don’t get back to you and it is a lot of my money that they have just stopped working with. So disappointed and now have lost the opportunity for that business deal. Can’t believe it. There is no way to escalate either which is extremely frustrating.

Switching between apps!!. Switching between apps to copy wallet id's and btc amounts from one app to Blockchain app - always asks to log in again to the blockchain app. If you have to switch apps to copy two bits of info you can't because it always requests you to login with your pin again as soon as you bring it to focus

Great app, works as intended.. Doesn’t take long to set up, trade and sell and all functions work as intended. Get some bitcoin!

Not working. I deposited money yesterday since then I have not been able to open the app. I have done every single possible trouble shooting method but the blockchain symbol shows then goes straight back the my phone home screen. Very frustrating me thinks I may have been scammed:

Support not good. Hi, From last two days I can not verify my account. I can’t trade. Hence moving to another wallet.

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Terrible!!. It’s easy enough to purchase bitcoin! But once you have it it’s impossible to use it as a put a block on it… Still trying to find out how long it’s going to be blocked, so far it’s been five days. I received an email that my funds are good to use now except when I go on the app it shows that the funds are still locked!! I opened a ticket to customer service and still waiting a response!!!

They robbed my money. I opened an account and added 100$ to it just to start. The next day, I went to open my account and it just stopped working. I have every proof that they took money from me and they don’t want to fix the problem

No good.. I just want to empty my accounts. No response from support.

Just got scammed by blockchain!!!. I tried swapping BCH to Bitcoin and few hours later I was told the transaction had failed but Blockchain refused to give me back my BCH. I already sent them a message twice but they refused to help me. Blockchain please give me back my money!!!! And you guys should better stay away from this company. The transaction ID is 9d26469b-2af4-480d-b46b-6ae789e4d1b1

THEY STEAL MONEY. You don’t possess your crypto there. Someone can always have access to your account. So they can still your crypto easily. They still 1500 usdt from me

Dislike. Horrible app, so confusing and I have money that I am unable to access so I just left it and nobody can help.

Still waiting to get my money back!!!. It’s been over 2 years and still have not been able to get my money back app is a scam. Don’t use it…. Give me my money back you crooks you have my money stuck as a usdc and I can’t do anything with it since I live in Canada… absolutely ridiculous… Anyone seeing this use a different app these people will literally steal your money and flaunt it in front of you stupid run by stupid people nothing else to say here.. run don’t walk in the opposite direction of this app/company.

Crashes on scanning pairing code. No stars! I have changed password 3 times but app still crashes without any error

Awful. Never touch this app ever f**cking garbage scamming f*gs they will lock you out of your account if u forget your password the support is awful the app doesn’t have good trades they lock your withdraws absolutely terrible scam.

Becareful ! I lost all of my money. this app is crazy incredible insane ! DO NOT DOWNLOAD or USE it ! ! !

Scam. I’ve nothing but negative experiences with blockchain.com.. got hacked then suspended all my wallets for 8 months. I gave everything they had asked for the investigation while leaving me in the dark giving me absolutely zero information for the 8 months . And after all the time,lost money and stress…. Got a email saying that they were not responsible for anything and I was outta pocket. Lost my money, lost my mind and I wish Peter was in jail!!!!!

Steals Personnal Information. This app steals your personnal information

Warning Canadians. This app does not allow you to withdraw your money in cad. Only usd, euro or gpb. So once you put it in you may not get it out unless you have an acc in any of the above mentioned currencies

Cheated. Bought bitcoin - converted to euro now cannot access my euro wallet to send it nor can I reach it to convert it back Support system sucks — no one to answer your questions or help you through process Would not recommend this app to anyone

URGENT HELP. I’m a new user. Funds have been sent successfully to my wallet but It doesn’t show at my end I have received it. Kindly let me know the way forward to receive my funds as soon as possible. Thanks

App doesn’t work well. App freezes, can’t input information

Unsafe and bad UX. I’m Incredibly disappointed with the fork policy by blockchain and cannot use or recommend this app to anyone because of this. They’re putting the whole bitcoin ecosystem at risk. Not to mention they’ve had the worst fee estimation for ever.

Thieves. I deposited some money couples days ago and it never went to my account...also I’m not seeing any customer service number very disappointed

Bought bitcoin and can’t use it. Support team not replying to email.. Bought bitcoin on this app with my debit card, purchase went through successfully. But now the bitcoin is stuck in my “Trading Wallet” and is failing to be sent out each time I try. I emailed support four times now and no reply.

App not responding I think its not secure. I deposited BTC and ETH and something happens and my balance is zero now Sent lots of email to support but no respond and app is not doing my ID verification This not secure app Or please suggest me any other way I can contact support to find out what happened to my balance

Money disappeared. I lost 100$ because it disappeared. Nobody hacked me because I didn’t have a notif that someone got access to my account. Bitcoin didn’t drop either. I think blockchain steal money. Very disappointed and not recommending it to anyone. Too many stories about people loosing money from no where in this app. Like I had this 100$ in the app for months and suddenly it isn’t here anymore...? I didn’t sell it, btc didn’t go down, I didn’t gave my account and there is no even proof that this money was in my account!!!!!! My 100$ don’t appear in the activity transactions so I can’t even do anything with the fact that my money just disappeared. I look at my wallet everyday guys! I know there was 300$ yesterday and when I saw my wallet this morning there were only 200$. I refresh the app, I disconnected and reconnected because I thought it was a bug from the app but no nothing changed. Never going to use blockchain ever again. Worst app ever.

Horrible app. Used to be decent but now they make you wait 3 days before being able to do anything with your crypto, until they change it back im not going to use this stupid app anymore

Blockchain another dead fad...app dead as well. Unfortunately this app developer has ceased operations and out of business. The app crashes all the time and won’t let anyone log in anymore. Tons of articles about the financial situation of this company online as well. Blockchain was just another fad, just as easy to hack as traditional databases.

Blocchain is the BEST. Love it👍

Unresponsive app. Not sure why updates to this app seem to be every day or every second day. Annoying and unnecessary.

Not reliable. My transaction has been pending for a month, my balance can’t be withdrawn it’s asking me to contact support that will never contact me I’ve sent more than 5 requests to the support yet no reply.

Trash. Crash all the time, plus veeery useless

No help. I got the app and that’s it. No help what’s so ever. Their identity tab is not working, it gives all kind of errors, that means I’m not verified, which means I can’t do NOTHING on the app, which means I lost all my deposit????? Wow no help from customer service, only FAQ which don’t help me. Until they fix this, DON’T use this in any way, so far to me looks like a scam. Wow They got me

A fraud!!. Dont trust these guys!! They are all scammers!! Told me to wait 3 days to move my funds from Bitcoin Trading to Bitcoin Wallet. And guess what guys. My Fkn money is gone!!!!!

Credit card. I cannot get the gold statut and put a credit card and buy crypto or sell crypto

Stole thousands from me. All of a sudden my account displayed this message “Your account is now a DeFi wallet only account. Any funds you had in the account section are safe. To send them to the DeFi wallet please contact our support center” Well, I did. And nothing. Thousands of dollars in there that all of a sudden I can’t access. No response from customer support and no ticket number. This company is entirely a fraud.

Blockchain. Ses mieux sur l’ordinateur car sur téléphone y te vole Fiable ordinateur Non fiable cellulaire

Total scam.. Go ahead, put in some cash. You will NEVER get it back out. Wish I read the actual reviews first, as opposed to falling for the fake 5* rating this app has.

SCAM. I have all my passwords. The app was working fine for months. I have it on my iPad and my phone. Then suddenly I got logged out of my account on my phone. Then about a month later, I got logged out of my iPad. Now it won’t let me back in. I no longer have access to my money! I feel like this platform stole my money.

Total scam. I have 1000$ tied up and can not access, will not let me withdraw. Save your money, don’t use this app. Update: I was finally able to access my money , the app seemed stuck , I deleted app for a few days, then reinstalled and it finally worked as it should have in the first place , I took my money out , I may still invest and see how this app goes and if there is a problem doing withdrawals.big drawback was no help from customer service, I emailed and nothing.

Horrible fees and service. Longer than 5 day response time, attempted to hold my funds for 60 days after sofi migration for no reason, horrible transfer fees

balance became empty :(. I logged out of the application, after five minutes I tried to log in, the application did not accept my password, 5 minutes later it accepted, but the balance became empty!.. The support service is a bot

No support whatsoever. Been waiting for my account to be verified for almost TWO WEEKS. Have had an open ticket for 5 days with no response. Money tied up and can’t seem to do anything with it. Wish I used a different wallet. Save your time and money. Ticket #2121056

Wasn’t like the old version. Big scam don’t let the 5 stars fool you, got 600$ stuck since December. Can’t even swap, sell or even buy.

Blockchain. they stole all my money

Don’t use blockchain!!!!!!. I’ve had funds locked up with blockchain for weeks now. I’ve contacted there support team numerous times with no help in return. Currently the app will not let me swap, send or sell my crypto, ironically you can buy it though. It says I do not have enough ETH avail for the swap so I keep buying eth in hopes that it will be enough to perform the swap. There is no indicator on how much ETH is required for the swap, Just says I don’t have enough. Anyways I’ve had a terrible experience with these guys I think they are scammers due to the lack of customer service. Really baffled my mind they are legally able to run & operate.

Crypto should be fast and easy. Blockchain was a fast and easy to use until they introduced 3 day funds block. You purchase your crypto within seconds, but you can’t touch it for three days! With volatility of crypto.... are you serious???

my account is blocked for no reason. i send couple time my if and it's still' y working

Crashing. Since the new update , the app could not refreshing all them wallets correctly.

Verification. I’ve made my account about a month ago and the verification is still in review. The app let me put in money on the first day and convert it into crypto and it let me convert 35$ out of the 375$ I put in. Long story short I put in almost 400$ that I can’t even touch or do anything with it. THERE IS NO CUSTOMER SUPPORT. I Need Help.

Half my crypto disappeared.. Ticket 2185566. I’m terrified. Support isn’t reaching out.

Wack. You guys are straight clowns !! I spent half an hour coming up with passwords that were 8 words long with upercase lower case nunbers !!! Such goofs

Worst crypto app ever. I litteral spent most of day trying to figure this app out. Your support is useless I sent a message during my work hours. It's the end of day no support to help like really

Worst app ever. ❌🧢 this app has so much lag issues with transfers so if i were you i would download binance instead and binance has more choice in the wallet than than this garbage app

Verification process. They’re so slow in identity verification, I submitted all documents but unfortunately, still waiting to get approved to start buying.

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A Bunch Of Thieves. I used this app to deposit $50 which i then purchased Bitcoin with then started having issues with this app, immediately, so i removed and reloaded it, but when i logged back in a different wallet address loaded than the one that held my Bitcoin, i have contacted support about this at least ten times about this and have either been ignored completely or been given answers that are pull bulls*it, so beware of this app, or what happened to me, might just happen to you and if or when it does, not say you were not warned it might happen, since i just warned you it might, so do yourself a favor and use a different app or website to buy and keep cryptocurrency in, you will better off, trust me

Do NOT use this app !. I repeat DO NOT use this app !! They scammed me and claim that my wallet was somehow compromised. After being ignored for over a month with my coin sitting under review, I received an email with certain instructions to follow to get my coin to a new wallet. This was two months ago. Support only replies to my email once a week and each week they give me new instructions to follow. I do as they ask and they ignore for a another week and than give me different instructions. I am a single mother of two small children ages 1 and 2. This money was to be used for diapers and milk for my sons. Instead blockchain stole it. I highly recommend using another wallet !

Check on my account. I got registered with block chain for a long time now and before they could accept my Passport on the processing of the account that took up to two weeks and finally it was accepted and my ID Verification was successful now I have login into my accout and I can't see where is shows my limit on how much coin I can put in and send out so this is what I'm facing there on this app and you won't expect me to start trading when my limit is not showing so you better resolve that or I have to look for other trading app

BLOCKCHAIN IS A BIG SCAM APP. Blockchain is a scam. After the March 9 outage I realized my whole bitcoin has been sent out and the time it was sent out was the very time the outage started and nobody could get into the app, I wrote to their support and they are telling me about a third party scam , how is it a third party scam if I haven’t logged in my blockchain anywhere but in my phone since last year and how is it a third party scam if the money was sent out the time of the outage and nobody could get in the app? I think you people just wanted to steal our money or you got hacked but you just don’t want to admit it

Is becoming a bcash app unfortunately. This app used to be a very good wallet, then as other wallets updated to support segwit and optimize usability, blockchain added ethereum and bitcoin cash wallets. For some reason blockchain seems to be pushing the bitcoin cash altcoin now, and with the new interface making all the numbers harder to see and showing balances like their some sort of investment pie chart portfolio makes the wallet very confusing, I assume it is to trick newcomers into “diversifying” i.e. using the built in exchange to convert bitcoin to ethereum then buying bitcoin cash becomes its listed too? All very shady, are they going to be opening up to all altcoins? Also, it’s MAY and there’s still no iPhone X support? That’s just lazy, what are you even doing

An honest review. Hands down one of the most popular Waller’s. And the $48. In USD of stellar airdrop is pretty great too. Could use a spruce up when it comes to the user interface, or layout. And I’d like it if they’d introduce the TXN, and block search/confirmation/and contract arena to the app. I feel it would definitely boost more serious crypto Enthusiasts activity and also introduce newbies in a safe, and positive domain to the blockchain culture. Ultimately increasing the investors and stability of crypto. Eitherway, I give them 5 out of 5. 👍👍

Horrible, Everything takes forever. I have had a hold on my money for a month now. I contacted support with no response. Everything about this app takes forever. From support to withdrawing your funds. I have had 200 dollars locked in my account without reason for a month now even though my account is verified. Also, whenever I finally am able to withdraw my funds, whenever that is, I will have to wait two more weeks for the funds to hit my account. I also can’t even send funds, and everything about my account is verified. I’m down right now and that 200 can do a lot for me, it’s 185 now because I have been trading from crypto to crypto to try to get my funds out. Please help.

Blockchain Disable My Account. It’s came as a surprise when I saw my account disable due to verification purposes, have mailed their customer care service severely no reply for the past 24hrs why I had to come here. I usually store btc on my wallet for future purpose when I want to withdraw limited amount of btc, how on earth should it happen have been using blockchain since 2017. I need my coin free blockchain I won’t allow scam act have spoken to some ledge adviser today. I need my account restore back to limit access accounts.

So many flaws. The good: clean interface, easy to use/understand The bad: random crashes that aren’t resolved with a reboot, Face ID issues The bad stuff doesn’t really make me feel confident in your software. Time to move my money elsewhere. Response: not sure how I’m supposed to do a screenshot of it crashing. Rather, I’ll just elaborate. When I go to activity and click on the latest transaction, to see more details, it crashes. Face ID has never worked, despite allowing it and following all the steps. Did I really need to explain all that? Thought my issues were pretty broad, yet simple. Goodness…

Can’t get my wallet verified to transfer the balance to my bank account. Hello, I received $700 to my wallet from Blockchain last week. And I wanted to transfer it to my bank account in Wells Fargo, but can do it because my wallet is not verified. I clicked on Get verified and got message: it’s not available at this time. I wrote over 10 emails to the Support at Blockchain and got very generic answers, that are not helping me at all. Blockchain, please improve your support. I don’t want to use your wallet at at in the future because I have funds just sitting there and I can’t move it to my bank account because of the technical issues on your app/website. Customer service is very bad.

Scammers in customer services please avoid contacting support. I contacted blockchain support Bcz my funds weren’t reflecting in my wallet only only I click on the swap button, I was chatting with agent name Fara then turned to identified agent before you will know all my Bitcoins, bitcoinCash and Ether disappeared in one day, I contacted again support to report that I have suspicious transactions which were not done by me again same day my other coins were transferred, am afraid of contacting support again Bcz they are scammers themselves once they ask for Name, date of birth and Email address please don’t provide it’s total scam am a victim to this platform it’s not genuine as it used to be so sorry but it’s saddening

Respond to me. I changed my blockchain email and changed my password , I was asked the verify again then I took some photos of my id which wasn’t too clear in the middle of the night then I sent it anyways even if it was blurred .. I waited for days and was asked to verify with address then I put in my address and account was verified .. all through this time I couldn’t send bitcoin out .. days after I got an email that my profile couldn’t be verified that I can now only use defi wallet and I was told to contact your customer support support to assist me in transferring my bitcoin from my trading wallet to defi wallet .. I have written to your customer support but not getting any response and I am getting sick of this

DO NOT USE THIS FOR INVESTING. blockchain has made it as difficult as humanly possible to withdraw your funds to your bank account. + The fees say a certain amount but always deducts 5% or more when buying crypto. I sold my assets for USD and can see that I have USD on my wallet but when I attempt to withdraw my USD to my account it says I'm not eligible... NOT ELIGIBLE TO WITHDRAW MY OWN MONEY. Contacting support has also been made as difficult as possible, You need your wallet ID which will require a computer you cannot do most features on your mobile phone and even when you do bust out a computer and get in it will tell you youre ineligible to withdraw your money, Also cant use my USD to buy bitcoin the money is just stuck in a USD wallet that I cant withdraw from. They straight robbed me. THE WORST APP for CRYPTO.

Gullible Crypto Platform. I had bitcoins sent into my blockchain wallet on August 1, 2022. Afterward, I was asked to reverify my account after years of using it, I didn’t take it personal, so I tried to reverify. I haven’t gotten that fixed ever since August 1, 2022. I afterward emailed the customer service, I have been waiting for months, All I get in response is” investigation is still going on” for a coins below $100, blockchain did this to a friend of mine, he lost $5,200 to blockchain, this is their trick. Foolish platform Most of their feedbacks was written by their co staffs, find another suitable crypto app, blockchain are not to be trusted. I was being asked to reverify an account that I have been using for over 3 years

Didn’t last long 😕. The concept seemed simple enough and I was excited to get into the app and figure out my way around cryptocurrency. But on this app you can’t even make the Initial purchase in half of the “available” currencies. I wanted to make a purchase in USD to buy bitcoin but the app doesn’t yet support that option. I feel like if it’s not supported it shouldn’t be listed as an option. Needless to say I’ve emailed customer support to delete my account....I also had an issue with having to share so much of my personal information to verify my account before I can do any transactions. I understand it’s for security purposes but it just doesn’t sit right with me. That last part isn’t specific to just this program either that goes for Paxful as well.

I cant swap. I have been using blockchain for over 4 years and never had any issue with app, it’s was once my favorite. Currently I have been having issues to swaps between the crypto currencies I have. All access have been disabled, without my notice. And an error appears that my verification process fail. However the app shows my email and phone number is verified. I have tired creating tickets regarding this issue. And they all said there is nothing ca be done. Which is unacceptable I have funds in my wallet and I have been doing transactions for many years. All my documents are valid. I hope the support team here will be able to help me about. Thank you

Still waiting…. I’ve been waiting for weeks for them to verify my account and still can’t use it. Sent an e-mail, haven’t heard back. Leaving my review at 1 star until they at least get in contact with me and tell me what is taking so long in the manual review process. Edit: they have now verified my account, so I am updating my review to 5 stars as a placeholder until I have some experience with the app and can give it a “real” review.

support not helping to get my crypto back!!!. Poor customer service! Only email support and only receive a reply every 24 hours? That’s horrible! I sent some BNB to my Blockchain wallet to the Binance USD wallet address which appeared to be the correct one but later found out it wasn’t and now the funds successfully got sent and are in Blockchains system but they’re not showing in my wallet. Customer support gave me some random encrypted instructions on what to do but the steps aren’t possible and the instructions are incorrect! All I’m asking for is for them to send the funds back to the wallet address they came from! That’s the right thing to do!! Don’t trust these guys unless they get this kind of stuff sorted out!!!

Blockchain is a scam. Blockchain locked me out of my account which was already verified at the time I created it. They’re reasons for blocking it? I don’t know. I was then asked to upload my ID, I uploaded the same ID I used in verifying my account and they said it wasn’t a government issued one? Like how? I then asked them to release my money and close the account to which I got no response. They are a scam. Please stay far away from them. Thank you

Mad, I lose money here. Once again I can’t send anything, they fixed it once when I left a review? Then I end up paying extra to convert crypto to different wallets, to see if anything works & still can’t pay the website I needed to pay. Plus no customer service, no humans to reach out too. It worked fine for awhile then does this So I reinstalled the app... I use the same password for everything.... no customer service and if ur locked out they can’t help u back into your account.... I’m going to claim fraud and try to stop it at the bank when they open... they’re stealing money & the app doesn’t function right, skip this one & protect your money somewhere dependable

It won’t let me purchase anymore. I’ve just started using Blockchain yesterday and I thought it was neat, I bought 12 Stellar coins yesterday (March 18th, 2021) and I bought almost $200 worth of ethereum today… I’m inquiring about why I had to remove my card and add it back every time I wanted to purchase a cryptocurrency and when I wanted to buy more ethereum today since I saw the dip I tried to add my card back (because that’s what I had to do the other times) and it didn’t let me add my card back… so as of right now I have crypto stuck in my blockchain account I can’t add my debit card again and I also can’t link my bank account what’s going on?

Adding Apple Pay. I already have several cards set up in Apple Pay and the app still asked me to add a card. When I did, Blockchain rejected my Amex, Visa, and Mastercard. It seems to me that you are forced to apply for an Apple Card which is the only other option if you want to use the Apple Cash feature. I don’t like to be forced to apply for cards especially when it requires a credit check. If you are not going to allow other cards to be accepted then be specific that you have to Apply for the Apple Card. This app WON’T be used as my primary wallet just because of this. Be honest or fix the app if you really accept Apple Cash with existing debit cards.

Worst app ever. After having an imported profit wallet that they label "non-spendable", they told me I needed to deposit $6800 into my private blockchain wallet to activate my wallet where over $100,000 profit sits...after that it was then required to deposit another $3850 to activate it....to top it all off....they said I'd be 100% able to activate and immediately withdraw my profit they required yet another $8700!!! Over $19,000 I deposited and they took and never activated my funds! Who does this and gets away with it! Unheard of and now I am the fool. This was all done In Conjunction with an initial investment made with a trading platform called VLOGSSIGNALS! Investor beware of this total and complete scam! Do not believe a word or invest a dime into either one of these platforms!

Still Confused. Update: The link you sent me to submit a request is what I’m complaining about in the first place. I can only select from predesignated issues and not just ask the questions I have that I cannot find on your website. I don’t know anything about crypto. I had to download this app so I could get my winnings from an online casino. I’m never getting my money because you cannot contact someone with questions. I don’t understand why I can’t sell this crypto so that I can convert into USD and withdraw my money. This makes no sense to me and I can’t even submit a request outside of their preselected request emails. So confusing and really just down right annoying.

Do not use this service.. I deeply regret ever depositing any of my crypto into this service. You will find it very easy to purchase and receive crypto using this app, but getting it out will require you to pay exorbitant fees, and only if you can manage to get past the slew of error messages preventing you from accessing your currency at all. “Don’t worry, your crypto is safe,” is common rhetoric from support on this app. Yes, your crypto is safe in THEIR hands. Don’t expect to be able to use it yourself. Many crypto wallet and trading platforms have flaws, but I have been able to send money between many of them. This is the only service I have had money become trapped in.

Blockchain needs to be reported to the IRS. Blockchain administration has repeatedly failed to respond to my inquiries despite months of continuous correspondence. They’ve failed to provide articulable response to my inquiries, failed to provide their legal representative’s address or person of contact to address legal complaints relating to the deprivation of my funds for over 6 months. They’ve displayed shady business practices by repeatedly neglecting disclosure and resolution to my continued complaints. At some point I will file IRS form 211, 911, 1099 and other forms and see just how well they respond to an Audit. And hopefully I can be the whistleblower that exposes whatever’s going on that they keep hiding in the dark about.

Login problems. Someone should help me, I can’t get to my dashboard on blockchain app. Anytime I try to open it automatically asks for my second password. Which is supposed to me typed it when ever I’m making transactions( sending out btc). I’m concerned, why does blockchain app ask for my second password immediately I hit the app to open. Now I can’t see my balance all it shows is “ Type in your second password before you can use this service”. Someone should please help me. Thank you!!!

Email. I got a email saying that someone used my secret phraseI emailed Blockchain back I’ve heard nothing back from them that was not me in my account I hope they saved what I had in there there are way too many scammers out there I wish Blockchain would have a number we can call for customer service instead of emailing and waiting for them to get back to us sit here and wonder about your funds then I got an email saying that someone tried making a $500 withdrawal I hope that didn’t go through how do you scammers got more control of our accounts and we are ourselves I tried logging in to delete my banking information but it won’t even let me login I just hope my funds are safe

Still the best though can do better. The best wallet ever, very simple to navigate, fund and the limits are lovely… but the exchange fees are so expensive, and living in a country where we basically push the crypto narrative to crazy boundaries, it would be fair since blockchain has the popularity to make the exchange fees a bit fair, then watch the growth of more users and maybe being the best wallet ever… you know blockchain is also so cheap to send too??.. that’s crazy, love blockchain but their fees are so high…

Trading wallet account your all sha perish in your company as you’re a big thief BLOCKCHAIN. Why did you keep holding my bitcoin in my trading account blockchain you’re nothing for a thief I really pray your company will get shut down by the government as soon as possible stupid people all together . You hold my bitcoin in my trading account for the past 1 year now and not even thinking about realizing my coins up too now . Pls if you’re new to blockchain be very wise not to have nothing to do with this app or the company manager will rip your coins out

Activity section won’t load for days now. I have been using this app for almost one year now and never had any issue just until lately,my activity section won’t load or show anything for days now I can’t see anything going on in my activity so I can’t tell how much I received or sent at a specific time and this is so bad. Please Blockchain do something about it before I get rid of this app and find another app to use. The activity section is a really important part of this app.

Pretty good online wallet. My main concern with wallets is security. I feel this app is a good alternative to storing in a hardware wallet in regards to safety. Doesn’t work quite as well as their desktop version especially when it comes to using the blockchain exchange. Having a hard time connecting my wallet to the exchange but when trading I prefer using a desktop instead. After reading many online reviews for the safest online wallet storage sites, blockchain seemed to be the best choice in terms of safety.

Good but can be better. Id like to see some aspects of nearly all other exchange apps built in. For example, seeing my average cost, and order history for each coin with dates and prices included. Price charts shouldn’t say “2 weeks ago, 2 months ago.” These are too generalized, given how quickly and often crypto markets move. I should see dates and times as I interact with price charts. Why isnt there a portfolio value chart so I can see the historic value of my portfolio and net/unrealized gains/losses. Why cant I see net/unrealized gains/losses for each coin? I feel like these are simple/standard features that were missed.

Update loss funds, support ignores emails. I’ve had blockchain wallet for about ten years. It’s been clear, handy, secure. Then the update came out with this Defi wallet thing and all my funds, transactions, deposits withdrawals, you name it, it’s gone. I’ve emailed the support team, they must send me a cookie cutter response saying they are secure and other generic information. They are not replying back to my questions or concerns so I’m here now typing this in hopes to get some actual light shed in this issue. I updated the app a little over a week ago and still cannot manage to navigate the app to see where my Bitcoin has gone. Developers, you need to fix this.

Balances are not loading. I used to think that blockchain was the best wallet ever, but since they got the SEGWIT integration the interface went downfall, the balances are not loading properly, no transaction history and I can’t retrieve my legacy wallet. I still can do everything in the website but the purpose of the app is simplify processes and as right now it’s a nightmare. Please if you guys read the reviews do something with the app which in my opinion needs to be the best choice in the crypto market. Thanks for you promptly response.

CRIMINALS. CRIMINALS, there really is no other way to describe this company. And when I say criminals, I mean the type of criminals who make millions of dollars off their customers and then they steal from those same customers. I’m writing this review because I honestly don’t want to see anyone go through what I experienced with this criminal organization. Stay away from this company all together. I say this with absolute honesty and sincerity. This company and the people who work there, or at least the people I dealt with are not good people and they believe that when you sign up to use their product that give them the right to freeze your account under the disguise of a review and then steal your money or hold it indefinitely until their “review” process is done. Which for my review, well that’s no been going on for almost 2 months. This company will steal from you and you will not be able to even talk to someone other then through email which they take 7 to 10 days to reply back to you

This is an excellent app. I don’t have any negative thing to say about Blockchain and its services. To me, I have experienced a lot of good things with blockchain and it gave me some online financial security, which I can’t get anywhere. You can use your Bitcoin btc to buy research chemicals stuff online at affordable prices. Packages are sealed discreet and secured, no signature is required on delivery. You can buy coke powder, JWH-018, AM-2201, MDPV, MDMA, k2 herbal Incense, Oxycodone, Roxicodone, Hydrocodone, Xanax and more online at Rcshopers dot com or Txt(828….5.4..2: 0..3..3..6).

Be ware and use wisdom. I ended up dispute the money from the bank to be able to get my money back as blockchain does not allow me to withdraw the money. It’s odd and was not right that they allow you to add money to your account but cannot withdraw. I don’t think I can do business with them. The ID verification takes forever and all the representatives said the same things without things are being done. I’m glad that I got my money back and in a process of deleting my account. Warning to those putting trust and money to this company. Go to PayPal and Robinhood are better with crypto and you get money return without problem. Think twice before you jump in this app.

My trading account. So I tried transferring a sum of $3500 off my trading wallet account to my private key wallet and Immediately I did that, my fund got sent but it didn’t reflect on the private key wallet and it didn’t get refunded back to my trading account, I now have $0 on both wallet and also I’m unable to view my trading account activity cause it keeps saying no activity has been performed on it whereas have been using it to send and receive Bitcoin, kindly provide assistance because that’s quite a chunk of money and it has to be remitted back into my account , and I made a request hoping the Support services would help but all to no avail, no response from them

I can’t send money from my account .. For two months now I have not been able to send money from my blockchain account and I cannot really figure out what is going on. I have enough money to cover the charges but it still does not allow me to send. The on,y message I keep getting is not enough funds meanwhile I have more than enough. Is this another ploy for the company to rip us out of our own money. As it stands blockchain is turning out to be a scam. I don’t understand why all this hitches. My account is verified and I have money to cover all the transfer charges but it keeps stopping me from sending. This is making me think these are all ploys to scam us off our own money.

Never had experience that bad. I had the absolute worst experience with blockchain Not only did they refuse to pay me the my money already second day but their managers were incredibly unprofessional and rude. They couldn't even hold a simple conversation with me and abruptly ended our chat not once,I can take it as something happens with connection , but twice! It's unbelievable how they treat their customers. I would strongly advise against doing any kind of business with this company. They simply cannot be trusted to fulfill their obligations or provide even basic customer service. Avoid at all costs!

Verify my identity. Why is it compulsory for someone that just want to withdraw just $150 since last week and your app is asking to verify my identity before I can withdraw my little $150 and till now I can’t able to verify my identity because I don’t know what’s going on asking me that I can’t able to verify my identity for now since last week Friday and this is getting out of hand and am tired of this your app stress. Please any solution to this problem. Fail to verify my identity since last week Friday and everything was disable since then. I really needed help.

200?. Like I’ve had several waltz in the past no them have required me to put 200 immediately onto the Wallet just to verify it understandably others have requested to buy or transfer over but I’m merely opening this up so I can receive an airdrop wasn’t expecting that I would have to pay $200 initial upfront in order for the Wallet just to work seems like kind of a rip off and in my mind it’s kind of cheesy to the point of if I put the 200 on there where they just go ahead and close it like small increments one thing but like 200 bucks especially in California that’s quite a bitespecially in the month and pay rent bills

Unusable. I decided I didn’t want to keep this account after the SoFi transfer. I sold assets and have waited days to be able to withdraw the money, but there’s a message that withdrawal isn’t available at this time. It said to use Wire Transfer, but even though I’m using the correct information, I cannot get it set up correctly. I’m already aggravated that several of the coins that have cratered in value required me to buy more (with $0.49 fee) in order to cash out. I tried to use the chat function for assistance, but I got an automated response, and then the chat ended. Now I can view that chat, but I can’t respond there or start a new chat. This service is inept at best and deceptive at worst.

Glitches. Why is the Ethereum, Stellar and Bitcoin Cash Address not showing the balance. I’ve been fighting this issues since 14th May and anytime I Tweet about it I get to send the support screenshot and they seems not to have solution to it . Why is it that I open on the internet it works but on my app it glitches . I can’t see my Bitcoin Cash Balance on the main page unless I try sending it out or swapping. I’m using an iPhone.

You stole my Bitcoin. My Bitcoin disappeared while I was trying to verify info in this blockchain wallet. Since I have been accessing my blockchain wallet through the website. My Bitcoin was safe and nothing happened to it then but immediately I install this app and log in then trying to verify it that was when my Bitcoin disappeared and it was transferred to this wallet 1HhJUqzPXmc3HCzfYmdCSwhM6mLQynZRh6. What is actually going on, kindly refund my Bitcoin to me thank you.

Scam. So I’ve been trying to deposit my money into my account for a month now. It keeps saying I’m not eligible to do so. I have wrote customer service an email. It takes several days to reply to one email and when they have replied they’ve basically blamed me. They have said don’t use the app, use the web wallet. I did then I was told to use an actual computer I did. Now they’re asking for screenshots which I’ve submitted earlier in the conversation. Apparently I’m not replying to the same person. Either way I don’t understand why it’s so hard for me to get my money when that’s the whole point of the app. It’s a scam do not use this app. I only lost $30 but you all may lose more.

Unable to access my funds. I have been trying to access my funds for over a month and a half. I have messaged with countless representatives and they can’t seem to help me. On my phone, it says that my verification is being processed. It shouldn’t take over a month and a half to verify my ID. It even states on the website that it should take 2 to 5 hours and five days max. I am able to add funds through my bank account, but not able to remove funds and transfer them back into my bank account. They have the worst customer service I’ve ever experienced in my life. I cannot wait to get my money and never use this app again. To say I am disappointed is an understatement. I am ready to seek legal counsel.

Not Recommended. There are far better wallets and exchanges out there—ones with a support team that actually responds timely. I understand there is a high volume of tickets but after waiting for days and days for support to finally respond, the response is unhelpful, generic, and does not address the actual issue. Once you respond, you will have to wait days and days again for a response which will likely result in a response that is unhelpful and probably won’t address the issue. Holding people’s crypto due to technical issues for extended periods of time is a terrible way to earn the trust and business of people in such a highly competitive market.

Scam. I had about $1000 in my trading account. I tried sending it to my Defi wallet and it was in review for days. I contacted support and they told me to verify my wallet . I did so with my passport. Immediately after that , I sent them more than 10 emails to release my funds and they never replied me. My $1000 bitcoin had been in review since then. No one is replying to my emails anymore. This is a total scam. I’ll make sure they suffer the consequences. Guys don’t trust this app