Victoria's Secret PINK App Reviews

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Annoying check out and card login. Make sure to double check the items in your cart, sometimes it deletes or adds two of an item or shifts the items in your cart gets pretty frustrating. Also, I always have problems finding the login/access my VS credit card account from the app. Am I the only one who has issues with the password as well? Every time it tells me wrong password so I have to change it. Lastly, the quality of clothes has lowered, had new bras that ripped or snagged easily. Most annoying is the bra tags!!! They’re huge, scratchy material and very hard to remove without damaging the bra. Been a customer for over 20 years and it’s been downhill for VS since then. Hope they figure all this out for the prices we pay we deserve better as a consumer. Thank you.

Awesome sales!. I think the products are way better then Bath and Body Works (I still love them also)! I would never pay full price for either of them. I wait for sales and stock up. Especially the clearance sales! Almost everything I’ve ordered smells and works amazingly! And the bras and undies seem to last forever! Great store! And shipping is quick! It use to take forever with shipping. But now it’s usually only one week! Always check for coupon codes and sometimes you can get free shipping with a $50 minimum order. The app is super simple! I definitely recommend VS!!! :)

I feel complete!. There’s something about putting on Victoria’s Secret or PINK, no matter what time of day, where I’m going, or what I’m doing, or with whom I’m doing it with, that I always feel so beautiful, clean and classy! I have been a “Forever Angel” card member for the past 6-9 years and a VS shopper for over 15 years and I’ll never ever stop wearing their clothes or underwear! Thank you for ALWAYS making me feel like a beautiful, confident woman! Of course there’s times I’m down, but VS and PINK shopping, and wearing their beautiful clothes, ALWAYS makes me feel whole again ✝️☮️💟 💕💁🏻‍♀️💋

So many offers!. I love everything Pink & Victoria’s Secret because they’re always having so many offers. Who wouldn’t wanna purchase when you can get bras for $15 instead of $30+. I can get the same exact bra from pink that has the best quality versus going to Walmart and having not so good quality and pay for the same amount! Plz keep giving out offers. That is the only time I purchase when there’s so many offers to get. I paid less than $32 for 3 good quality under garments. Every women wants to feel comfortable and sexy and that’s what Pink & Victoria’s Secret always make me feel! Thank you for the best feeling under garments! Can’t wait for it to get here and I know I’m gonna love it cuz this is my second time getting the same thing!

Just shop online. I don’t like the app’s set up. The way that you have to shop on the app is basically the exact same way you would if you shop online. It’s not like how if you shop on the forever 21 app or urban outfitters app or any other app. A browser literally loads whenever you’re trying to shop on this app. If that’s the case I can just shop online. Also if you login online and login on the app you’ll get logged out of one of them depending on which device you’re using which is extremely frustrating. Also it’s very difficult to view your cart on this app as well as online. You can’t get a full overview of the cart. It’s basically a side panel. This app just needs a complete revamp.

Leggings are my fav, but turning my attention elsewhere. I seriously love Pink leggings!! The love the high waste feel. And how crazy confident they make me feel covering my little roll on the bottom of my belly. I have ordered many pairs of their leggings over the years! And I love everyone I’ve ever gotten. But it seems like pink is loosing their leggins that appeal to me. And are going for more of an athletic look. Or a cozy jogging look. I love the plain logo pink leggings. And when I find a pair, that I’m actually interested in, they never have my size. I wear a size Large, and apparently so do many other women. And the looks that a like, a lot of other women must like them too. I wish Pink would make it more easier for me to find the style I like, and in my size.

NO SNOW ❄️ and some more stuff😔. I like a lot of things on the app and actually it's one of my favorite"shopping" apps, but...the app isn't as helpful as I'd hoped. It also isn't very user friendly at times and there are glitches. Cute idea with blowing the snow, but not snowing on my phone!!!! I WANT SNOW AND PRIZES!!! ❄️🎁💸 I thought I would get a lot more discounts and rewards and special offers especially once I reached the ANGEL FOR LIFE level!! I didn't even get my rewards and spent enough to get multiple rewards but they NEVER came!! I reached that level pretty quick by spending a lot of money online shopping!!! I didn't even get the new card. I am a little disappointed PINK 🎀💗💘I feel like I should get the rewards I EARNED!!! C'mon you guys...I love VS, and PINK and my daughter does too!!! We live two hours from the nearest store...We depend on the app for mist all our shopping!!! Thanks!! Still love pink 💗🎀

Great. The pink nation app is great I love it. It gives you a heads up on sales and it tells you what’s new in stores it’s great. the only thing that really bothers me is that every time I want to go to the pink nation app I have to sign in over and over the thing is I have already created a account and when I leave the app it signs me of my account . each time I want go back into the app I have to sign into the app. I really hope the pink nation app can fix this problem it would be great otherwise the app is amazing and it helps you know when sales are here and some things you can only get with a angel card or pink nation app I love the app that’s my only issue with the app.

Needs work, but a good app. The app can be EXTREMELY slow and I hate how every time you click on today's offers, you need to sign in again. And most of the time, when you DO type your email and password in and click on the “sign in” button, it loads for a little bit and then goes back to the page to have you sign in again. And it can keep doing it over and over again until the point where I just want to delete the app. If someone would be able to fix this, that would be great. I also wish that this app would add the feature where you could type in the location of your store and set it as your store because it really would be convenient if you could click on an item on the app and see if your local PINK store/ Victoria’s Secret has it in stock. It would just make it easier so that way you know if you should drive down to the mall or just order it online. I would really like this feature because other apps such as the Hollister app has it.

There is ALWAYS an issue!!!. There is always an issue every time I try to shop on this app. This time it won’t take my login credentials. Other times it scrambles up my cart, then when I try to edit it moves things and refreshes making it extremely difficult to make sure I am getting what I want in the cart, if there are more than a few items. If you accidentally add an exact duplicate of something to your cart, it will not update to quantity of 2, it leaves the duplicate item as qty 1, then there will be another of the exact same thing somewhere else in the cart, but when you try to scroll thru, it keeps refreshing so you lose your place and can’t check to make sure there is only one. I have had multiple times where I add something to cart, then there will be an unspecified error when I try to check out, and it wasn’t until I called in to customer service, that they let me know it’s because out of stock items are still showing in stock on the app. Please fix this mess!!!

Screwed me out of my money. I’ve been a member of Pink nation for years and I am even a card holder. I recently was gifted a $200 gift card for Christmas, I only used it once and had money left over. Upon trying to use it again I was told there was a zero balance. This is mot possible, I’ve been bounced around from online chat, to telephone, I’ve been transferred over 10 times and even told today that I would be emailed the balance. Upon asking for my email the rep. Did not ask for spelling or confirm the e-mail, I never recieved an email. Upon calling back no help, more transfers and now I’m being told they can’t replace lost or stolen gift cards even though it was not lost or stolen. But the pink nation app was hacked. They don’t care about you as a customer. Don’t put your card info on here because they will screw you over. I will be closing my VS credit card line after years of being a loyal customer.

I regret ever shopping here. I regret ever becoming a VS/PINK customer. In case you were wondering or don’t know, yes they are the same company and yes they’re horrible. I recently got an email from VS stating they are no longer accepting orders placed by, or on behalf of me… after I received a pair of what were supposed to be new Birkenstock Arizona Eva sandals in pink. Well, they were not new.. they had already been worn, there were pieces of material hanging off of them, and there was a hole in one of the sandals where there wasn’t supposed to be. I reached out to customer service because they usually replace damaged items and just want you to send the damaged one back. I guess this time they had a problem with it.. so to me it sounds like they grew sour that I had so many returns on my account even though the quality has gone way down while the prices have gone way up, and they no longer want me shopping there. They are refusing to refund me for the sandals as well! So I’m stuck with ugly used damaged sandals and I’m out of the money I spent on them. Thanks VS!!!

Worst App EVER. It’s absolutely ridiculous that Victoria Secret being as large as it is doesn’t have a better developed app. It’s absurdly slow, crashes randomly, items get stuck in your cart and you either have to start all over (if you’re even patient enough) or place the order and hope it doesn’t process within the one minute it takes to contact the live chat person to remove the item manually. And if it does happen to process, then pure stuck with having to return the item.... which all could have been avoided if the app simply worked properly. When you look at an item and hit return you start back to the beginning and given the app is SOOOO slow, you have to be patient and wait to scroll back down to where you were before. I’ve written several times before and never hear back which tells me VS doesn’t truly care about the customer or feedback for improvement. Very disappointed.

Slow and won’t load pages or content. I really love this app because I can see other items that aren’t available at my Victoria’s Secret/ Pink, but when I go to buy something it takes FOREVER for the page to load. Not only that, I’ve cleared out the app from my home screen to restart the app and it still takes forever. I can’t buy anything from this app because the checkout page will not load at all. If I want anything I’ll have to go to my store and see if they can order my items for me. It’s a huge hassle. Please fix the app because I would love to be able to look at everything the store has to offer and order it on my phone instead of driving to my store to order items that I should be able to do on my phone.

Deleting. I used to open this app multiple times a day to play the game, get some cute wallpapers, and buy some lotions and clothes when they had a sale. But now that the game (that I was completely obsessed with) is gone, I’m pretty much done shopping at VS. Like everything is really expensive anyway, why not give customers a chance to have fun and win a lil something if you’re expecting them to buy $60 sweatpants? Ridiculous. Also, the “chill” tab is literally just frustrating, glitchy videos and cliche quotes. I’m all about self care and confidence building but honestly, telling me to “be myself” through really basic statements that you can read on crappy dollar store greeting cards isn’t really my idea of “chilling”. Also, I’m not sure why all of the college hype is necessary. I’m a college student and even I think it’s way too much. Like apparently all VS shoppers live in sororities? Fact: that is not true at all. Some women who are older than college age probably feel pretty uncomfortable right now and honestly, I don’t blame them.

Horrible—Barely Works & ALWAYS Slow!. I’m a HUGE Pink fan and I love the idea of this app, but rarely ever works for me anymore. When it does work, it’s painfully slow. It’s beyond frustrating getting notifications for sales & contests, only to have the app freeze up or tell me to “try again”. The weirdest part is that I have had this same problem with their website lately. I thought it could be my phone, but I’ve tried using both platforms on other devices and I ran into the same problem each time. Such a bummer—it’s pretty much forced me to buy my PINK stuff thru Poshmark & Mercari, so hopefully it gets fixed soon!

I Love This App!😊. Oh my gosh, this app is SO cool and I love being able to do many awesome things on this app! The IMessage stickers and the wallpapers are super cute and I use them all the time! I also love that you can vote for which thing you like better because that is fun and it helps me decide on which I should get! Overall, this app is really great and super fun! Thank you so much for making this app and putting in all of these cool and awesome features! I love PINK so much and this app makes my want to buy everything PINK has to sell.😊 Once again, thank you for this amazing app!

Helpful, but.... I love going to pink! Pink is one of my favorite stores to go to and due to the deals I thought why not download the app? After opening the app, and beginning to use it, I noticed that the app was quite slow. I would constantly scroll up or down to look at products and the screen wouldn't move! Any time I'd *lightly* touch the screen to scroll down it would click on a random product I didn't want to view. When I would try to press the back button to get out, it wouldn't move and then the screen would black out and send me to my home screen. Even though this app is quite glitchy, I learned to be a little more patient and just put up with the app being slow. I love shopping at pink, so no matter how slow the app is, I'll still continue shopping there and using the app👍🏻💘

Awful checkout, no support on huge retail holiday.. Tried at least 10-20x to checkout, the only way payment worked was by entering my card manually. Paypal and apple pay BOTH DON’T WORK. Also support phone & chat continuously hung up/ended the chat for me, multiple times. Don’t say you offer 24/7 support, and then don’t allow proper contact. I hope I never have to use this app again. Apple pay - the app tried to use my giftcard and still charge me the full amount even though it said giftcard applied (tried to steal $50 extra than it should’ve), while Paypal kept changing my order total and addresses and sent me in circles over and over. Literally terrible, and super stressful. I just wanted to easily buy some underwear!!! The lack of support during one of the biggest online retail days of the entire year is really not cool. During the already stressful holidays, this is not the experience you want. Its also nearly impossible to review your cart because if you scroll just a little too far in either direction (up or down) it refreshes and displays your items in a whole new order. That logic is wack. I’m on an iphone 12pro that is fully up to date, if your developers care. My app is fully up to date too. It’s very easy to reproduce. I also tried all of this both signed out of pink nation AND signed in. I rarely write reviews, but your app stressed me out so bad, I had to. I hope you see this and I hope you care enough to fix it.

The deals 😭💦. There are a few little hiccups that I don't like about the app. For example the back button will sometimes take me all the way back to the home button or will clear my filters while I'm shopping, and at times can be slow if you don't constantly update the app... HOWEVER! The extra little sneak peeks that you get to see as a member are literally so worth it! You also get little coupons that can be used both in store and online. If you love pink/Victoria's secret and don't have a store down the street from you this is definitely the app for you. You get to see all the upcoming deals that you would normally miss. Honestly just download it 💁

Most frustrating app I’ve ever used. It logs you out constantly. Requires you to fully type out your email and password, repetitively during a shopping trip. It is NOT an added layer of protection, it is only repetitive inconveniences for the user. On top of that, it requires you to make a lengthy password, and you can’t use one you’ve used before. So you’d better not forget your password like me, or else you will be stuck in an endless loop of having to hit “forgot my password” since I have to CONSTANTLY Re-type it in, and the new one is lengthy with special characters required so of course I forget it and now I’m to the point where I used probably 10 different passwords over the last shopping trip alone because this system is so TERRIBLE. JUST KEEP ME LOGGED IN LIKE EVERY OTHER APP!

Ridiculously slow. This would be a good app for Victoria’s Secret and PINK, but it fails to show that by it being slow and laggy. There are sales going on right now so I got on the app to see. At first, there were no problems; I signed in okay and it wasn’t slow/laggy. I lost my place in the app and went back to the explore page and immediately it made me sign in again. I tried to sign in and it let me, but then the sign in page showed up yet again. I try this for about five times and that’s all it will let me do now. About two weeks ago, it kept telling me that my email/password wasn’t right and I had to go to the website to fix it. I wouldn’t be surprised if people stopped using the app because of all its slow/lag/sign-in issues. It’s asinine and a waste of time anymore.

“Snowed In” doesn’t work. The app is very slow, I would probably buy everything on a web browser if buying online. I only downloaded the app because of their “snowed in” promotion, where they are giving away free gift cards. For the promotion you blow on the screen to see if you’ve won, but it hasn’t actually worked. I see on the App Store this feature has only been on the app for 5 days, so there is probably a glitch or something that needs to be worked out. Either way, for the promotion to work your microphone needs to be turned on for the app. I went into settings, did some research via Apple, and the only way to turn on the microphone is if the app requests to use the microphone. The problem is that there was no option ever offered to use the microphone, no way to request to use the microphone, and no way to manually turn on the microphone for the app. The app just says “enable your mic to play,” despite the obvious problem that they didn’t force the app to ask permission to use the mic when adding the feature to the app. TLDR: promotion doesn’t work, app is slow as heck, don’t waste your phone storage on this app.

It’s ok but.... I do not understand how this app is a 4.8 with 600k+ reviews but every review is either 3 stars or is 5 stars and essentially says “deals are great but...” or “I love the brand but...”. I do love shopping at Victoria secret and I do love shopping at Pink. And because I love their clothes, I downloaded the app. And this review doesn’t reflect the brand, it reflects the app. It is slow and unresponsive. Once, I tried looking at sport bras except they wouldn’t load. I ended up not getting one. And the website isn’t much better. The app does have perks, though. Ergo, two stars instead of one. It helps me stay informed about purchases and sales and lists if the deals are redeemable online and/or in stores. However, compared to other shopping apps out there, the Pink Vs app just doesn’t cut it.

Frustrated 4 star rating.... ....I LOVE VS/PINK clothing etc BUT sometimes trying to check out is soo frustrating!! That was the case for me Wednesday eve. Since I’m a forever angel, I got to shop Black Friday early. I was in the middle of checking out and for some reason, the “free pink tote with $75 purchase” kept coming out of my cart. As I was fighting with putting it back in, the pink/mauve teddy half-zip pullover was removed from my cart. Getting that color pullover was the main reason I started shopping! Needless to say, I was beyond frustrated/angry and thought of cancelling my whole order. I begrudgingly picked another color and whatever “glitch” that prevented me from getting the free tote cleared and I was able to finish my order, get the tote but I lost out on what I was truly seeking to buy that evening. I don’t think it’s right that items can be taken out of your cart while you’re actively checking out. There should be some sort of grace period of 15 minutes for you to check out and have your items preserved without fear that someone is going to come along and steal them from you. This isn’t the first time this has happened to me and IFI continue to shop with VS, I’m guessing it won’t be the last.

I love pink/vs :). I’ve been buying my clothes from here for the last 15 years I’ve always found something I want or need! Lol 😂 getting a vs credit card was something I told myself I wouldn’t do but I’ve had one for a couple years now🫣, I love having that option if I want to but here lately I’ve not been finding much if anything that I like or think will look okay on me. All the crop tops are cute but not everyone likes to show their belly so a longer version should be available as well. Oh and the campus stuff has always been my favorite until now putting the pockets on the side is okay for some but not having any with kangaroo pockets stinks! I like some with side pockets but getting to choose would be nice! Keep up the great work hope to see some amazing spring,summer stuff! 😊

Cute but not worth it. No pickup. Only ships for a high charge. 👎🏻. They don’t offer pick up and charge $8 for shipping. This is the only store I think that doesn’t offer pickup. For a store this successful you would think they would have a pickup side. Mostly everything is overpriced because most of the clothes rip or fall apart easily it’s such thin material. & only offer light makeup nothing like lip liners or dark colors. Also, the perfume is over priced as well and the smells aren’t good (some of them) those are the only ones they put on sale. I got a jacket here an anorak and the zipper fell off after 1 wash and dry. It cost me $90. Thinking of getting rid of my card. Wasting money. Bath and body works offers way better deals for better smells. Also, I can go somewhere else for clothes that won’t just fall apart.

Amazing PINK. I love PINK! This helps me look and shop for more PINK products. With out this I would never be able to shop for my favorite clothes.💄💄👄👄👅👅💅🏻💅🏻💋💋💃🏼💃🏼👸🏼👸🏼👗👗👙👙🌈🌈💕💕💓💓💗💗💖💖💘💘💝💝💞💞🏐🏐🏊🏻‍♀️🏊🏻‍♀️🚵🏼‍♀️🚵🏼‍♀️🚴🏼‍♀️🚴🏼‍♀️🥇🥇🏆🏆 I love the app because I can look on the app and tell my mom when a sale or when I see something I love. Then I can buy it there or I can go to the store. I also love it because it's not like a website where you have to search it up every time you want to look at something instead you just push the app, and there you go.

Great but.... I love it! Very useful to view the new clothes but the only thing is I wish they could provide a better way to organize the app so it’s easier to see all the options and know what sale is going on. Bc for example, I saw the 15% sake for college students still on the app, so when I went in the store and asked if they still had the sale going, they told me no that was in the month of May. So I just hope you clarify what’s new and sales going on as well as lower your prices bc it’s very expensive sometimes. But other than that, I love your store as a regular customer and look forward to new exciting great deals! :)

Deals not available. I would receive emails about promotions that you would have. I would go to your site and spend my time trying to get the deals and while checking out, it would then state that the merchandise is no longer available. It did this about 3 times, I got so frustrated I decided not to order anything. There were other promotions that the same thing happened where the merchandise was not available. If you going to have these deals please make sure that you have enough merchandise for at least more than a few hours. My daughter really loves your clothing and I really wanted to get her some of these deals for Christmas, but I am disabled and can not go to your store on Black Friday and take the chance of being pushed as my other daughter (who lives in PA) was when she went to your store. We pay a lot of money for your clothing and I think the one time of the year when you have these wonderful promotions we should be able to GET them. Thank you, Lori Eberhart

LOVE THE APP! but.... So far I've been loving the Pink Nation app! It's makes shopping to one of my favorite stores so easy and care free. Sometimes shopping online can be very stressful, but this app everything but that! I love the scratch-off offers it allows members to use when shopping, and the games you can play to try to win store credit. I also love how they offer cute wallpapers and stickers! (You can win more by earning badges in the app! I actually have my wallpaper set to one right now) The only request I have is that you keep your online items in stock!! I could not stress enough that when going for my size, the color or style I really love, isn't in stock. I request that maybe you try to offer more color in more sizes. But other than that, this is a amazing app and I 10/10 recommend!!!

Soooo SLOW!!!. I LOOOOVE VS and PINK but their apps are ridiculously SLOW!! It becomes very frustrating to use the app, trying to scroll and the screen doesn’t move, takes so long to load when u click on something to view, AND a lot of times when I do click on something to view and then click the back button to what should be the point where I left off of to view the item but instead takes me back to the top. Then I have to scroll back to where I was. It makes me not want to view an item n see what other color choices there are bc of it. These thing don’t happen all the time but they do happen more than the times they don’t happen!! There are times where I just want to see what’s new or just scroll through but I end up just closing out of the app bc of how long it takes and the other issues. PLEASE make your app for convenient. For the amount of money we are all willing to pay for clothes that aren’t always the best of quality but yet we still love them and pay the high prices, then some of that money should serve to make an app that is way better than it is. Using this app is what u would expect using some 5 & 10 store app.

Nothing’s Perfect!!!!. I Love Victoria Secret and Victoria Secret Pink! Let me just get that off my chest ,and it’s definitely earning the apps brownie points for that. One of the things I dislike about this new version is the removal of the heart/like button! I used that to help me and serve as an save/ level of importance button!!! It would definitely be brought back in the next level! Overall though it’s a good app. Just needs a few tweaks, and I think we can all say that!!! ~💗~I LOVE VS/PINK~💓~ LOVE, April Scarlett🦄

What’s the point of the app. When it is always crashing! It seems to improv but it does not last very long. One step forward two steps backwards Trying to place an order is incredibly time consuming! I have to reset my password because it will not accept the previous one (this is every single time). After finally logging it will ask me for all my billing info/address as if I was a new customer. The stores do not carry everything that is online, but it is such an inconvenience trying to order that I’m looking at other stores who’s app are more efficient.

Slow, Glitches, Can’t Checkout. I love PINK, but this app is just not worth it. For starters, it’s very slow. I wasn’t going to complain about this because I was blaming my WiFi at first, but now that I see other people complaining I know it’s not just me. Second of all, there is an unacceptable amount of glitches that make this app very inconvenient. Items often get stuck in your cart and you can’t remove them. You pretty much have to start all over or wait for the app to function properly. Now, this last thing might just be me, but it’s the most annoying of all. I cant checkout! First you click the checkout button, then do the secure sign in and put in your shipping info. Then you click the button that brings you to delivery. Every time I do this I get sent back to my cart. I’ve tried multiple times and can’t check out. This app is just not worth it. I went through all the trouble of finally getting the right things in my cart but can’t even buy anything. I don’t recommend this at all. Shop online or in stores.

Broke hearted ex-customer. I tried to call in and was put on hold and left there. I am an AVID shopper with a black forever card and was having trouble using YOUR rewards YOU SEND with orders. When I called back and tried AGAIN ti explain the problem and how each order is missing something when I use the app and I called and was left on hold your NASTY REP SAID (and I quote so you don’t miss the quotation marks) “wwooooo I can see why you wrote left on hold” I plan to cancel my account with you after the experience tonight...my cash back Visa gets me just as much and I don’t need your NASTY reps who can’t figure out their jobs EVER talking to me like that! The stores with in 100 miles from me have closed due to COVID...I am sure me and my $2200 limit won’t be missed but guaranteed a lot more people then I will give up your card when your rewards can’t be applied and when we have to call in your employees are as nasty as what I just endured!

Awesome but never rlly updated. I LOVE this app and I love seeing what’s new! But there is a few things that bother me. They never change the wallpapers in the ‘fun’ section. I’ve had the app for almost a year and it’s had the same wallpapers, I check everyday and they are all the same. And the polls are only changed like once a week, I would prefer like every day or every other day. I don’t fine they app is as slow as ppl say, however I usually use it when connected to WiFi but today I tried it in the car and only one thing loaded. So if you want to use this on the go, their insta page is better for you. Then again I LOVE this app but somethings could be changed.💕

Can update and now my app doesn’t work at all. I tried to use my pink app and a box popped up saying update so I don’t miss out on special offers. I tapped update and tried but can’t update due to I have an iPhone 6 and the iOS 13 is not compatible with it. My app worked fine before other than being slow to download but now I can’t even check my offers or anything. The update box pops up and blocks me from being able to click on my account info. Only thing I can click is update which doesn’t work. You have made it impossible for me to use my app. I spend a lot of money at VS and deserve to be able to use my app on my current phone.

Frustrating for sure. The same thing happened to me I was Christmas shopping and I was putting everything in my cart and when I go to check out, they say there was no more bags left, and then I had three night shirts that were taken out of my basket as well. So the next day I called them and told them what happened and they told me they couldn’t help me. But right after the weekend they had more bags in but they were different. I didn’t care but I was buying these as gifts and I put them in the bags. So the next time I ordered, What I needed put the bag and checked out and then went back and finish shopping. But yes they need to give you a grace period of 1520 minutes that’s just ridiculous if you’re shopping in the store and you have it in your basket they’re not gonna come and take it out of your basket in the store. There must be a way for them to see that you’re still shopping but they’re taking it out of your basket that’s crazy.

Could have more stars. I like using the app because it can be easy to navigate, and I pre-shop sometimes before going to the store. I like being a member of Pink Nation and getting great deals and rewards-I am also a card holder. However, I can't even count times the app has crashed, it takes forever to load or go between pics and items. When I finally get to the item I want to see, it's sold out or the pic is only one view or one color. There have been so many frustrating times when I want to see both sides to a pair of joggers-front and back, or all the colors to see what it would look like on a person. Pink-VS-i think you can do better. If we are paying $45-60 for a hoodie or a pair of joggers, don't you think we actually want to see what they look like?

Frustrating To Shop On This App. I tried to take off items from my shopping cart and it kept adding them back , I kept refreshing and it still kept but eventually it did take it off but then I was trying to login in my account it kept saying the password was wrong which was not, had to change my password like 5 times! and when I got in as I was putting my card in it erased everything! I kept pressing the arrow to complete my purchase it would take me back to put my name , address, email etc! eventually I got so frustrated I just didn’t want to buy anything no more but then I went on the website SOO MUCH BETTER! no trouble! I ordered my items but the website is better than the app.

Great app, but could do better 💖. I wished the Pink app is able to have their wish list & mini game back. The wish list made everything simple so that we’re able to see the items we wanted but couldn’t get whenever they were out of stock. The mini game was nice, relaxing, & a fun way to get a discount which I really enjoyed! I do wish you have something like a “save for later” option in the cart, because sometimes I can’t use certain discounts/coupons when I’m about to make a purchase & it’s a hassle for me to look up what I wanted to buy & then adding them back in the cart. Also please make an update of having the item # right under or next to the price of the item. I take screenshots of items I plan to purchase in case they were to be out of stock online. I didn’t realize that I needed the item number to order them when I called the associates to place my order 😅. Everything else is great! 💕💕

Can’t Login?. I updated to the latest update and it’s asking me to log into my account. I went ahead and put my email add. and password. DOESN’T WORK. So now I’m thinking to myself.. did I forget my password? So I went ahead, changed the password. Closed the App, opened it back up typed in my email with the new password & it still DOESN’T WORK! What’s going on with this App? It’s HORRIBLE! Not to mention when trying to go on the links in the bottom “Explore” “Fun” “Campus” I get a pop up saying “Whoops, your screen is having trouble loading PLEASE TRY AGAIN” It’s been like this for the last couple of days! Why isn’t anyone fixing this problem? What I ended up doing is just going on the website on my regular browser and my user name and new password worked just fine! At this point what is the point of having this App if I’m not able to use it!!? Deleting it!

Add a “save for later” feature. I would shop in the app a lot more often if it were more user friendly. When I shop during a sale, I’ll have the discounted total in the shopping cart, but when I go to check out, it refreshes and sets the prices to full price. If I simply use Apple Pay instead of the regular check out button, this won’t happen. It’s definitely some kind of glitch. Also, when I see something I like but need to wait to buy it, I can’t add it to a “Favorites” list or “Save for Later.” With these features, it would be a lot easier to come back, add to cart, and check out when I get paid again. I’m not going to remember everything I wanted to save for later on my own. I want to spend money in this app but y’all make it hard.

Small things that still haven’t been fixed. I love this app for the special discounts and offers you receive but checking out or even shopping on this app is really disappointing. Everytime I start looking through stuff and adding to my bag it starts glitching and either removes everything from my bag, signs me out, or it will only show like 1/5 items that I JUST added and I will have to go back and re-add everything else! While the Pink Quad and Chill sections of the app are cool, I wish they would focus more on making sure the app actually works 100% of the time instead of adding even more features.😭 The explore page could use some reorganizing so it’s not so confusing and a wishlist feature would be awesome.

VS online and also Pink Nation. I installed apps for Black Friday sales which has been a nightmare since ...I spent 9 hours throughout my day in both apps on Black Friday and had issues due to overwhelming ordering and then items were gone by the time I did get to order which was the next day and I was very disappointed ...since then I have tried to order things that were listed on “today’s offers” and they sell out in my size each time...I was able to get the stocking and Pink beauty things FINALLY but my box was thrown onto my porch which caused it to b smooshed in the corner and it was pouring rain that day so water seeped I and in turn got the boxes of mist spray wet which made have to go and buy two gift boxes for those items...I am just so discouraged from even attempting to order anything anymore

Needs lots of improvements.. Not very satisfied with any of my visits recently. Everything takes forever to load. It constantly logs me out even if I haven’t left the app, I have to re-enter the coupon deals multiple times because they say they are invalid and they won’t take them, but eventually they do sometimes, but other times they won’t mind and you have I have to re-enter the coupon deals multiple times because they say they are invalid and they won’t take them, but eventually they do sometimes, but already after you’ve entered them so many times you don’t even want to buy the products anymore. And the pages load so slow most of the time so the majority of the time that you are on the app you will just be waiting for the pages to load him staring at a loading sign. The only plus side about the app is there a let you know when deals are going on, but it’s not like they make shopping easy for you.

Extremely slow & glitches. My fav store is VS/Pink! Love this place! But they def need to upgrade their app AND website! Making payments on my credit card is hard. My last payment I had to call in to customer service. It’s to the point where I just wanna pay off my balance & not use it due to difficulty making payments. There just aren’t many options are far as the check out process & payments. There are many glitches within the app. It’s very very slow! It will constantly reroute to log in page, etc. There are so many issues within the app that I can’t list them all. Plz plz update this app & also work on your website! Shopping should be easier & more fun. Black Friday was a total nightmare! I almost had a melt down trying to order items. The app just couldn’t keep up. Freezes a lot too.. Shopping, the check out process & making payments takes hours of my much needed time. I feel like this company makes enough money to upgrade their technology services for their customers.

Came back and never leaving again!!. I thought since I was home I would try another brand (Not mentioning names because brand shaming is wrong and everyone is trying to make ends meet💖) I was very in comfortable in them and could tell right away that that it wasn't a V.S. Bra. With yours I can wear them all day and keep them because I forget they are there other brands have a way of reminding you that they are there and need to be adjusted... At least for us BIG chested girls that's how it is... Anywho I just wanted to say that this girl is back to stay and for lifer now.. I'm not buying my daughter anything else either...❣️#V.S. Lifer

Unable to search by color anymore!!. I absolutely love PINK & the PINK app. I don’t know what changed recently but lately I have been unable to look up clothing by color i.e.— If I were to type ‘atomic pink’ , ‘misty lilac’ , ‘cornflower blue’ , ‘teal ice’ etc etc, even ‘butterfly’ ; I get random colored clothing when before that I would just get all one color of what I would search up. This is frustrating and it even occurs on the website. I want and need to be able to see what’s available in all one color line because I like to get specific colors for myself as well as others. I have tried to reset my phone network including deleting the app and reinstalling it. Nothing works. It makes me want to delete the app entirely. JUST PLEASE FIX THIS!!!

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Pretty much useless. Any time I wanted to o check my order I have to sign in all over again and the app will not save my password like most other apps do. In addition you can even make a credit card payment, I again had to sign in to pay my credit card and there are not enough characters available for me to enter my full user name. So I can even pay my card payment on this app. It has no use you may as well just go to the website for anything.

Um.. just about the app. It’s good to order on but when you’re trying to look up how many rewards you have and to pay your bills it just shows a blank. So even when I did it online same thing so I have to call. I think it’s just a little bug that probably needs to be fixed! I hope it gets fixed soon. Also it’s kind of annoying whenever you click on an item and then you go back and send you all the way back up to the top. It’s quite annoying. Other than that I really do like the app.

Please update app. What the app is lacking is to actually show what locations have an item available, how many are left in stock in-store and online even if there’s someone that has the item in their basket. I would also appreciate if the site and app stops showing product colors on models THAT ARE NOT FOR SALE. This defeats the purpose of online shopping when you get all excited because you see one of the models wearing an item in a specific color that doesn’t exist...pretty much anywhere

Doesn’t work. I’ve tried deleting and re downloading this app several times and again with the new update but I have not once been able to log in or create an account. I went to the website and created an account there but I still couldn’t log in on the app! What good is an app for sales if you can’t see anything unless you log in?! And if that’s the case why can’t I log in?! Pointless app if I can never get passed this point I’ve given it a lot of chances and not once has this app worked for me . I have the iPhone X and still nothing so it’s not an out of date phone problem , I alway get a server error box so it’s on their end

Hear me out. I love Shopping here. Maybe even I have an addiction to all the beautiful and classy bags and blankets etc.. My biggest issue is that there isn’t an option to save stuff. I wish you could create a wish list for future purchases that way you didn’t have to go back a forth trying to find things to purchase the next time. Or keep them in your cart so you don’t loose them. It’s rather irritating sometimes.

Login is So Annoying. Every time I try to login it’s keeps saying my password is wrong. Then it will work randomly. I try to check my order status and when I try to go back and check another status it logs me out. Also when you check your order status it’s list the items information but when you go to look at the actual item you are checking it looks nothing like what you ordered. This app is not the best at all.

Loves and dislikes. I truly love the pink products however I have a few disclaimers 1)the boy shorts are soft and cozy, comfortable and snuggly with the wide elastic band that has an awesome give to a-line the waist. a) once washed a few times the threading begins to separate from the elastic b) the decals come off like flakes MAKE THE PRODUCT STITCHING BETTER CHANGE THE THREADING MATERIAL QUALITY WITH LONGEVITY SHOULD MATCH THE PRICING SPENT ON A PAIR OF YOUR UNDERWEAR/ Boy-shorts 2) the pink loungers and sweats with the draw string , the hoodies , jackets with zipper Tend to separate coming out of the area to draw the areas closed or tighter a) tighten up the hole to avoid string from escaping once washed b) insert needs to be sealed after string has been threaded through. Quality and longevity needs and must match pricing Look forward to the changes I’ll work and text the products just send me merchandise to test

Bring Back Favorite Button & Game. I love Pink BUT: -Was so mad when the game got deleted. I used to log in everyday for this. -Was so mad when the favorite button went away (Same with VS). I literally spend about $1000 a year between the two and like to save my favorites for later. Every retail site offers a wish list or favorites... why on earth would you remove it?!?! -The chill button and campus life seem a little unnecessary but I am indifferent. -I only use this app to shop, since the game is gone. I also liked the wallpapers but those are gone too.

Wishlist???. I am very confused on why it does not have a wishlist or favorite list? I downloaded this app a while ago and noticed it then but deleted it hoping in the future it will be fixed. Since this whole staying at home quarantine has been going on I had to do my clothes shopping online. I decided to download the app again hoping this time it will be different. I am disappointed that it is still the same. It is so frustrating when you like something and you can’t save it for later. I love Pink and really want to love this app too. I REALLY hope they fix this problem.

love the store but horrible app. it’s a great app for window shopping online but the moment you want to buy something it starts to freak out. I can’t delete stuff from my cart because it keeps popping back up, and I can’t even checkout because it just takes me back to my cart. None of my other shopping apps have ever been this terrible, and I’m not even saying this happened once, i have never been able to buy anything from the pink app, and it’s been years since I had the app. Often I’ve just given up on it. I’ve never written a review for an app before but honestly fix this will you or you’re gonna lose me as a customer.

Love VS PINK💕. Everytime* I order it’s easy to do meaning the filters, the reviews etc help to get the right “fit” online. There’s always perks to ordering like free shipping after this amount or that amount same with FREE totes, blankets I even had a great windbreaker type jacket 🧥 👏🏽🫶🏽 Then the checkout is easy and fast 🫰🏽… “Thank You VS PINK team, keep up the great work and did I mention the friendliness of the men and women who actually are in-store customer service” ⭐️ ⭐️⭐️⭐️⭐️

I feel seen 🏳️‍🌈mrs VICTORIA. As a long time fan of Victoria’s Secret from seeing my oldest sisters shop for bras and body sprays to watching the fashion shows at home being a young queer boy I really didn’t see any representation for a while but I still kept hope and BEHOLD they even changed the icon this is a huge step forward for pink and Victoria as a brand especially including more plus sizes and skin tones of models and hair types I already loved the clothing since high school and now it’s exceeded my expectations as a fan 💁🏻‍♂️(when are you putting out bed sets tho 🤔)

Large fit. I’ve been shopping here for several years. Recently online. I feel like I’ve developed an addiction to this website because everything fits perfectly. If I want it to fit smaller I just order XS and I’m a medium across the board. I highly recommend this website and the store. Always have great sales and great variety. I’ve only had one issue ordering online but I just picked VZ something else.

Loves this app!. I love the stickers I can use in my text messaging! Also i don't get a change to check my email as often and the pink app is a quick way to find out what sales and promotions are currently going on. But my most favorite part of the app is the new wallpapers. Im obsessed. I can find them on Pinterest, but if I want the latest wallpapers the pink app will have them first. The pink pup has the weather for you too. I think this app is adorable & the best!!! XoXo <3 <3 <3 <3 XOXO

Can’t sign in WHATSOEVER. I love pink but when I sign in it NEVER WORKS. Whenever I try to sign in, it always has a web server error or something like that and when I try to fix it it just takes me back to the home screen. Everyone I know that has this app has had this problem too. They can’t sign in and they have the “web error” or something that NEVER GETS FIXED because they can’t fix it. This app is so frustrating and it takes so long to load, don’t waste your time on it or your money. I have an iPhone XS max so this has nothing to do with the phone. Just delete the app if you have it. I would give this 0 stars if I could. Very disappointed ☹️☹️

Absolute garbage. Make an actual app. This web based bs is trash. Sort your panties properly, I don’t want to see 10 different listings for each pair just because they’re a different color. Just write “multiple colors” and we’ll look at the other colors. When I click “back” I should be brought back to where I was, not the top of the page I was scrolling to. I also shouldn’t be able to pan left/right or zoom in/out while scrolling through inventory when it’s just 2 columns that fit horizontally in the field of view. And for the love of all that is underwear, please create a free ship to store option like every other company. No one wants to go to the store and sort through 60 piles to try finding all the pairs they saw online.

Disappointed life long customer. The other day Black Friday eve I had the worst experience I’ve ever had!! I was trying to get the Sherpa top/sweater in a specific color and was also trying to get my discount. I got neither one because it kept magically disappearing when I went to check out. Now I’m out to gifts and I’m really frustrated. So much so that’I may cancel my membership. I haven’t been getting my updates on sales or freebies in the mail either I do I’m one truly disappointed customer.

Pink-a-licous. While I love the app I do not enjoy using it for ordering. I consistently have issues with my password and after I reset it or clear my cookies it won’t accept my reset password! Frustrating to say the least! The VS app is even worse! Not too mention the trouble with trying to redeem the promotional codes...I usually give up and don’t end up ordering or just use my web browser... Please fix the issues with ordering from your app then it would be a 5 star rating

Love This App!. Positives: almost everything is easily accessible, not to mention I love the constant updates of items available. Also I love that you can look at more than just bras & panties! Negatives: Sometimes it takes a while for a screen to load or to go to the next page; Also would like for there to ALWAYS be an abundance of colors/prints when choosing an item since they often run out quickly I'd rate this app a 4.2 out of 5

Pink pants. Two weeks ago I purchased lots of stuff exchanged one thing and the girl did not put my grandkids pants in bag I called and went back several times they will not will not give me my pants 43 bucks I went into store 5 X out of my way and they think it’s funny I don’t again in store Monday to buy 3 Sherpa jackets I had a coupon for one 15 off they would not take it I called human resorted nothing has been resolved I want the pants I am not rich and I spent thousands in there I supply many kids with clothes who love pink than you elizabeth

Unsure. I have placed one order never received it I placed another order trying to give it a chance I have never been able to afford these types of items thought I would treat myself I’m not mad about my shipment just giving it a chance to get to me one girl at work is obsessed over vs she gave me some of her old used items I loved them some lotion coconut and some body sprays so we shall see if I get my second shipment since I never got my first. I still love vs but heartbroken

The Games are Rigged. This app would be a 4 star if it wasn’t for the game on it. If you make the top ten then you get a free $10 gift card, but since I started playing on Wednesday, I haven’t even gotten close of a score to the top 10. I went to play today and the names also haven’t changed since Wednesday. Didn’t think much of it until I played a game, and I kept getting +5 moves and I would never go under 20 moves. I was getting a lot of other power ups as well. When I reached 55,000 points with 24 moves left. It only boosted me to 63,000.... the 10 place person has 91,000.... how? This game is rigged. I don’t like it when corrupt companies do stuff like this. So app only gets 2 stars.

AWESOME. The only thing is the stretchy pants I wish the waist was not so tight I purchase the large or ex large and the waist is always very tight and I have to cut it a little or pull and stretch them constantly. I love the new soft cotton T-shirt’s the tank tops would like them to be a little bit longer and the slurs on the sides of T-shirt’s shouldn’t be so far up a little bit further down. Thank you for asking customers our opinions I’m a faith full Victoria Secret Customer so these things do matter to me .

Take this app down. This app should be an embarrassment to the company. It's impossible to make a purchase seeing as it logs you out and refuses to accept the correct password. Not to mention none of the buttons ever work, and when they do it's nothing but an annoyance!!! I press X so leave the cart and it just brings me back to the home screen. The cart doesn't work and won't let you remove anything. I ordered 6 items and I can't even check the status because it locked me out again. Honestly this app should just be taken off the App Store it's so terrible. For such an amazing company, your app really makes me never want to shop with you ever again. I'd give this app 0 stars if possible.

Issue. I shop in PINK 24/7, but everytime I attempt to buy anything offline I will put in my information, then it crashes and kicks me out every time. Me having the app is almost pointless if I can't even buy stuff off of it. But anyways your discounts could be a little better to you know ...instead of 10% off maybe a good 10 dollars off will be highly appreciated 😂but anyways, you guys bras are great but 32 dollars for one bra is a lot and kind of over priced to me which is why I only own two pair sadly 😪. I love this store, and I will keep shopping here and hope for more improvements. 😁

Disappointing. So very slow, every time I choose an item to see the color options, size availability and hit back arrow it DOES NOT take back to where you were but all the to the beginning.. WHY I do not want to scroll all the way through the SAME things I already seen so usually just leave and maybe come later or not.. I don’t you would think the website would be ALOT better seeing how your prices are so high which use to be worth it, but I don’t know who is coming up with the design lately and if you moved clothing factory as clothes are not as good as they use to be

The app is amazing overall but.... The app is amazing overall but for some reason there’s an option for Touch ID so I’m assuming if I get out the app and you know I would like to come back to it the next day I would be able to use my fingerprint to open it...no. I have to keep signing in through typing my whole email and my password so I just find it a bit odd to add the feature of Touch ID if there’s no use of it. Just wish it worked so I don’t have to keep typing my whole info to get in. But the app is still great in the end.

Always glitching & very slow. For the longest time this app stopped even letting me sign in. Now that that has finally been fixed, it’s still just as glitchy and slow once logged into the app. And I used to love the promotions it does, but now things like that even glitch (ex: the ten day streak won’t ever let me “press and hold” the next trophy for that day....and even after waiting a full 2 days it doesn’t restart the streak AND still won’t let you press to get the next trophy)....it just become frustrating to use it any time I’ve tried to do so in the last year or so for one reason or another (and I wish I could say otherwise!)

Tool to measure bra size is pointless. Tried to measure myself to find my bra size and it was frustrating. The pink app directs you to verifyt which is supposed to be another app that gives you accurate measurements of your body. Verifyt was a complete waste of time even though I tried following its directions to get my body measured. I spent about 20 minutes with no success. Just a useless tool in my opinion. I like everything else about the pink app though.

My daughter got me to Love Pink & Victoria Secrets. My daughter has been going to Victoria’s Secret for a couple of years and I’ve been going with her and never bought anything for myself. Then I signed up for the app and I went to one of their 7 pair for $27. I love the fit of the panties and now I’ve bought a couple bras and absolutely love them. They are worth the little extra money that I have spent on them for the difference of the comfort and support.

Won’t let me sign in. Hi. My names Hailey. I just got interested in the brand “pink” their underwear are soft and comfortable their items are adorable. I wanted to get the pink nation app so I downloaded it and I wanted to become a member. I put in my email address I made sure I did it correctly... I used my iCloud first didn’t work then I tried my gmail and it didn’t work. The message that pops up is “oops... something went wrong try again later” but my WiFi is okay and my cellular data is unlimited so it has to be the app😕😢

App. The pink app is slow and outdated. It often time glitches. Also it forgets my password and I go through the ‘forget my password’ link and find out that my password could not be changed because it was a password I had previously used, but that was my current password and it was entered correctly and the app wouldn’t accept it. It has done this twice and when I go online it works perfectly.

Hard to use. The app isn’t user friendly most of the time it won’t let me log in, I have to go to my VS app and use it to get to the pink Nations app🤦🏽‍♀️. It’s really frustrating and it drives me insane going to a item clicking on it and then it tells me not in stock, if it’s not in stock why are you showing it? I’ve ride or die with VS for almost 20yrs now my credit limit is insane but I cannot use it online cause the app crashes to much. I’m using a iPhone 7S plus and this is the only app I have issues with

Overrated. If you're a type of person who chose comfort over brand names, this is not the one for you. Don't get me wrong! The fabric they use are okay but I don't see why do I need to pay for $25 or so for a shirt than buying it somewhere else for less than $10 and get a good quality of fabric. You're pretty much paying for the brand name than the item you're purchasing. About this mobile app, everytime I check things out here; the app will always redirect me to update their app. I don't get those issues with any other online shopping app that I have. Honestly, its time consuming specially when I’m just trying to find something mostly on my breaks from work.

Love it but hate it. I’ve had this app for years now. Lately it has been signing me out every single time I use it. I open it & it asks me if I want to join PINK nation or sign in. I’ve already clicked the button to use Touch ID but it never asks for that. It makes me sign in every time I open it. The app runs very slowly. Now it is telling me my screen is having trouble loading & to try again. My WiFi is on and working & my data is also on, so it’s not my end that is not working. Is there any way to fix the app so it doesn’t make me, and others I assume, sign in every time I open it? To make it run quicker?

Practically does not function. I'm not sure why the app is either so slow or comes to a complete halt. A customer service rep. once told me it was because there were so many users online at the same time. However, this is unlikely the case. It doesn't matter when I use the app. it becomes frustrating and I end up losing my items..."no longer in cart"...because of the app's lack of functionality. That being said, PINK is life!

Quality. I love it but a lot of their quality has gone to absolute crap since I’ve been in high school the sweatpants were a lot better now the new campus pants in different colors are absolutely see-through unless you get the dark ones and you have to wear a thong with them and a lot of the underwear works really really cheap and sodas the bras I would do some fixing on that other than that that the one size T-shirts are good and the basic hoodies and scrunchies masks but you should also put the dog logo on

Good app but.... I’m at that teenage age where I’m starting to like colored bras and undies, and Pink has very fun colored and cute items to choose from! I usually add stuff I like to my cart... but noticed that you could only hold up to 30 items at a time, this meant most of the things I added before were deleted and that’s quite frustrating. If there was a wishlist option then I would have a much easier time finding the things I like instead of scrambling to find them again...

App review. I love the app and getting notifications on the newest sales or deals. The only problems I have with it is the app does freeze quite often when trying to place a order and I wish once an item was in your cart prior to checking out that it could be held there for 20-30 minutes while you continue browsing. It’s a little frustrating when you have the items you really want in your cart and go to check out and then it’s sold out with no warning. But other than that it’s a great app and I love it

One Star! Get it together!. I love Pink and using apps compared to the actual browser site but the pink app definitely needs work. Every single time I put my login information in the app to check out, the app does not remember my account information and automatically pulls up my demographics such as my name, address, phone number, and email address. I have to always check out on the browser because for some reason the app doesn’t automatically pull my information on the check out page.

Glitch. I had a hard time using this app cause it keeps glitching! So annoying. I ended up having to call customer service to make my purchase. The coupon codes wouldn’t work but the customer service person was able to help me place the order. The whole point of the app is to make it easier not to have call and wait on the phone while they try and figure out why things won’t work.

Loving the Pink App,. Every week, the Pink App. Keeps me updated on new items. Having access to shopping is very convenient m. Also this app offers, the best wallpapers. In addition mantras to keep you motivated. Plus horoscopes can be found on the app. Messages for I- message is also available. The games from this app, allows the winner a discount. Other offers can be accessible, from the app. If you love all things, Pink Nation! Then this app is designed with you in mind.

Not the best. This app runs super slow. Every time I try to make a purchase it never logs me in. I could log in correctly 10 times in a row and it'll take me right back to log in again. I always have a problem with removing items from my cart, for example, it doesn't let me. If I remove an item it pops right back up. I love the store, but really hate the app. I usually have to wait and log in to my account on my computer, find everything again so I can re-add to my cart and then I can make a purchase. Usually I just say forget it if it gets to that point. They really need to work on this. Love the store. Hate the app. It has kept me from making so many purchases.

PINK LIST.. We need to be able to save items we want. Like a wish list, but instead a PINKLIST. I would have definitely bought more frequently & more items at once. Instead I have to ensure I only choose items I REALLY REALLY need as to not go over the 30 item max that is in place. I would have loved to buy more items I wanted but I’m not going through to look for the items that didn’t add or had gotten removed due to this. Please fix this!

Rating the app and clothes. I’ve found the app to work when it wants to, very frustrating. I’m very disappointed in my last purchase, Sherpa lined is not fully Sherpa lined. Why why why can’t you make coats the way you used to ?? I have 2 coats from years ago from you, that are fully Sherpa lined. But you don’t make them anymore, I have found in over 10 years of being a card holder. Quality has gone way way down, yet prices are way way up. Why I have not shopped as much as I have for the last 10 years, 90% of my clothes are VS. So sad, continues I won’t be a customer much longer. That’s sad

Shopping Cart Glitches. It took me almost 40 minutes to check out. Every time I would remove one item from my cart and click check out the item would go back into my cart and I would have to start over again. I tried to remove the item from the cart and refresh. And it would add the item back into the cart again. I ended up having to just purchase the item and I will return it later. Please fix this!!! it is so annoying that I have to spend extra money because the cart will not let me remove an item.

Can’t make a purchase. I log in and all my info is entered and saved no problem. Try to make a purchase that’s when the trouble starts. I pick the merchandise I want click checkout it wants me to enter all my info again (already saved it) next wants me to enter my credit card info (already saved it) then it says review your order click on that and sends me all the way back to the beginning wanting me to enter my name again. After going through this 3 times thinking maybe a clicked the wrong button. I am going to delete the app not worth the headache. I am just going to go to the store to make my purchase. You think they would make sure you could actually make a purchase from the app. They are loosing money

I love the app but.... I love the app and it is easy to use. I just hate how many times you have to login if I’m logged in the app, why do I have to sign in again to checkout. Items have sold out while I was trying to sign in to checkout. And if you phone clicks off cart you have to sign in again before checking out. Fingerprint sign in feature doesn’t work either. I would appreciate it if pink made some updates to the app.

I love PINK and VS but..... These apps are so incredibly slow and they don’t load sometimes so I have to literally close the app and open it like 5 times and click checkout a thousand times and FINALLY it starts to work and lets me check out. I love the sales and offers they provide but come on VS you make enough money to get your apps working properly. I get to the point that I just give up sometimes and don’t even order because of the awful slowness and glitch

Issues with the app.. Honestly, this app has its few up and downs. As a VS and PINK fan, I was so excited to download this app. But, the scanner doesn’t work and it crashes. I get the scanner paper when I order something (not from the app) and I try to scan it but it takes ages and never works. The app crashes when I’m usually looking through the items or go to a different category. This would be a big help if you could fix these things. Some people say the app is slow but I haven’t personally experienced it, so I can’t say anything. For now, 3 stars; but it could be 5 stars if you fix our problems.