Meijer Rx App Reviews

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Absolutely Shameful. This app does not work. The pharmacist and other staff have a worse time with it than I do. It has never gotten better in the YEARS I’ve used it, it has consistently gotten worse and harder to use. Full of glitches. We’ve gotten our prescriptions with Meijer Pharmacy since 1996 and this terrible, awful app is the reason I’m taking my business elsewhere. Shame on Meijer and shame on whatever devs made this atrocity and then probably got let go because it is clearly not maintained. I’m actually confident most of the reviews for Meijer RX are fake or botted. Every since person I’ve spoken to about it has the worst things to say. Shame.

Super buggy. This app is full of bugs, even with the new update I can’t get into my account. All it does is say processing then says something went wrong try again later. This is by far the worst prescription app I’ve ever used it only works maybe 2 times out of 10. I have an iPhone 11 and strong wifi there is no reason it should be so hard to simply look at my account on this app. Also you should have a regular website that can be accessed if the app fails like banks do so that I can at least access my account somehow but you don’t it’s the app or nothing, thanks a lot

Unable to update phone number on app. Privacy violation. App does not allow phone number update so now the other person receives messages about my prescriptions which is a privacy violation. Contacted technical support and they act like it is not a big deal. Even though on help FAQ section it states that app users are able to change contact info: phone number and e-mail address. I can change only e-mail but not phone number. Tech support responded in manner - first entered phone number stays forever and so what. It is unacceptable.

DANGER! DANGER WORST APP EVER!. ONCE AGAIN all of my prescriptions that say “Ready to Refill” with refills still left available are missing the “Order Refill” button! ALL of my prescriptions that say “No More Refills” HAVE THE “ORDER REFILL” BUTTON!!! I CANNOT ORDER A MEDICATION THAT HAS NO MORE REFILLS LEFT! Conversely, if I have refills left in a prescription and it is “Ready to Refill” THEN THE “ORDER REFILL” BUTTON SHOULD BE PRESENT AND ENABLED!!!! I’m not some clueless user. I have been a professional QA software tester for 20 years SO I KNOW WHEN A PIECE OF SOFTWARE IS GARBAGE! I officially FAIL this app and the Status is CRITICAL. Sorry, team, but this defect is a total SHOWSTOPPER!

Changed what wasn’t broke!!. Changed things so that I can no longer see the last or first few letters of the prescription name which made it easy to recognize instead of having to go to my bottles and read the numbers it’s not like pretty much tells me nothing just says prescriber information says prescription and information says whatever but it doesn’t have any information like it’s incomplete annoyed I don’t think that part was the broken part

Needs more work!. We need to be able to see the prescriptions on file with the pharmacy, even if we have to call to get them filled instead of using the app. We need to know what we still have left on file! Also, there needs to be an option to add the scripts to auto-fill status! Also adding text notification option should be on the app! I see they added when a script is set to auto fill, which is a step forward. I have several scripts that were showing on the app the other day due to be filled in a few days, but then they disappeared on the app. Pharmacy doesn’t know why, but they did already have them filled when I got there. I think there should also be an option to pause refills when you have too much from auto fill. It should ask you for how long you want to pause it. Work on these things and it will be the best thing out there! It will also free up the pharmacy phone lines, which they never answer at my store, yet no one is ever on the phone when I go there?

Was pretty good, now very frustrating. I used to like this app, but now I’m extremely frustrated with it. I have multiple medications that I manage for my family, & now none of the functionality of the app works. The filters don’t work, the history doesn’t work, the refill request doesn’t work. It shows refills that weren’t processed or picked up. I no longer get any texts about filled scripts, which is a problem since my son’s meds were placed on medsync & I don’t always know it was refilled. Very disappointed. This is supposed to make my medication management easier. Please fix your app.

Great when it works. I was generous and gave it three stars because it is a nice feature...when it works. Unfortunately, I spend a lot of time calling the store to get my rx filled because the app doesn’t even show all of my prescriptions all the time. Also, it will randomly notify me rx is ready, but most of the time it will not. The fact that there is limited communication between the app and the pharmacy is very annoying. There is no one to help troubleshoot it.

Sloooooooow!. Great! If you can get it to load. At least 75% of the time the app loads and upon log-in it runs for another 60 seconds and then informs the user: “Oops, something happened. Please try again later”! There have been several times where I have had to “try again later”, forgotten, and my prescription delayed. I love Meijer. The staff is friendly, they remember your name and info, but I’m afraid I’m going to have to switch to a more efficient prescription app!

ALL MEIJER PHARMACY EMPLOYEES. It is easy to complain when things go wrong- But - just sitting here looking at my prescription that needs filled & thought I need to let all of you know that YOU ALL ARE MUCH APPRECIATED!! I have been using Meijer Pharmacy for a long time & finally it has worked out with your help to finally get all my scripts in one place. You all are always kind, patient, respectful, courteous, go above & beyond to help & give great customer service!! But, I also appreciate the atmosphere you all provide amongst each other(cohesion, respect to each other in the workplace). I miss some of the past pharmacy workers that started this journey & have moved on in their lives. But the veterans you have left, continue to exhibit what our world needs today! Newbies on the Meijer Pharmacy-staff- you have been Great too!!! Thanks for your service everyday you come to work to give us Great Service!! Keep up the Great Work!!! vorsdl

not helpful for transferring Rx. I spend weeks at a time in either of two cities an hour and a half apart, and sometimes need my prescription filled at a different pharmacy. This app makes it very difficult to get my prescription transferred so I end up having to call in anyway. It would be easier if I could just click on the prescription and transfer it to the other Meijer instead of typing in the information, which I almost never have on-hand.

Not as good as other rx apps. Can’t archieve prescriptions so just creates confusion on which script to select. No ability to change auto fill so when med level changes they fill all of them and you have to reject at pharmacy. Doesn’t show which script is ready for pickup, you have to go through them and look for the fill date and they almost always show filled before the script is ready. Below average app compared to other pharmacy apps and thinking about changing pharmacies because of this. And no reaction from Meijer to improve the app.

Have never received a push notification. Can’t get this app to send me push notifications for refill reminders and or prescription ready reminders. I have turned them on in the app settings, and in my phone settings for the app, and have never received a single notification. Every time I have to refill my prescription, I go back into both the app settings and the phone settings to check to see if these are turned on and find that they are, but no notifications.

App is a good start. Needs to offer auto refill option. Any with the box to “refill” in the list are grayed out even if there’s remaining refills. The list of prescriptions is a maze. Maybe show Rx drug name and collapse history in a pull down, otherwise it’s difficult to know which of the repeated prescriptions is the latest or has remaining refills left. - Example, had to look at details for the third repetition in the list to find a remaining refill listed. Need to allow a better option to add a payment method than coming into the store. Add ability to refill prescriptions with no remaining refills with a delay while you contact the prescriber for authorization. Take a look at Walgreens app for a nice example. I like some of the options with Meijer but you need to work on app more.

Very Useful. This app is great for checking up on new and old prescriptions. You can see when your refill is due and refill your prescriptions right on the app. Along with Meijer Pharmacy text message notifications, it is a very convenient system.

Unreliable, Inconsistent, & Frustrating. I loved the app when I first started using it. It was so much better than managing prescriptions manually or using the touch tone telephone system. But in the past 12 months it has become increasingly unreliable - not a good trait if you depend upon prescription medicines. Sometimes the notifications work and sometimes they don’t. The latest issue was an endless loop that wouldn’t let me login. And when they fixed that problem, I found I had a scrip on auto-renew that isn’t renewing, but the app thinks everything is OK and won’t let me renew. I have to “call my pharmacist” to fix this problem. That’s so ironic since that’s what I did before the app. Talk about two steps backwards! Even the pharmacists shake their heads when you ask about problems. I have had half a dozen problems - of all different types. The variety of glitches make it very inconsistent and unpredictable. Use at your own risk!

It needs work. I love using the app because it makes managing my families prescriptions so easy. Unfortunately, it doesn’t work half of the time. I will try to log in and it takes a while to load and sometimes just won’t until I restart the app a few times. Once I finally get logged in, the pages don’t load properly and often just show a blank page. It takes several times of restarting the app to get any of the pages to load and then I can’t refill or set reminders because the buttons won’t work. This happens most of the time I try to use the app (I usually go on about once a month) and then randomly it’ll work perfectly fine without any issue. Not sure what the problem is, but hopefully they make improvements to fix it. I don’t think it’s on my end because I keep the app fully updated and will have full strength wifi and 5 full bars of service. All of my other apps will work fine except this one.

Does not actually refill prescriptions. 3 times now I have attempted to order a refill of my prescriptions that are on file in the app. All 3 times the pharmacy never received the refill request or order. At all. When I called the pharmacy to ask about this, they said it was a known issue, other patients have also had this happen, and they have no control over the app or how prescriptions are funneled to them. I don’t know how you can offer a prescription app that doesn’t even communicate with the pharmacy you offer refills at.

Redundancies in the wrong places. There doesn’t seem to be a way to set notifications up so that I get only one text per order as opposed to one text per prescription. It’s annoying getting 5 texts at once when I just placed a single order, even though it’s for 5 medications. Payment is frustrating. There’s an option to enter (and, allegedly, to save) payment information, which I have done in n more than one occasion, only to have to pay when picking up the Rx anyway. And there is no way to view or change payment preferences in the account settings on the app. For all of its pharmacy’s faults, Walgreen’s app is far superior to Meijer’s. I wish the Meijer app developers could refine this app so it’s as good as the one for Walgreen’s pharmacy.

Good concept — poorly implemented!. It pains me to write a review like this, especially for an app that could be so much more. This app appears to have been updated several times, yet the outcomes have been mediocre at best, and at worse, breaks the app. If changes or updates need to be made, and that is to be expected with nearly all apps, then they need to be adequately tested before being rolled to users. The last update for example obscures the price of the prescription behind the panel that shows Reminders and Information (iPhone 10XS MAX). This inconvenience forces me to either call the pharmacy or wait for a text from pharmacy to confirm the prescription cost. A previous change to app removed the refill prescription button. Frustratingly, occasionally will fail altogether.

Won’t let me sign in. Signed up for a meijer account no problem. Meijer is closest to me and i love it so i decided to use their pharmacy. that’s where the problem comes in. i try and use this pharmacy app and it won’t even let me sign in. i know my email and password are right because i just tested in my phones browsers and signed in on both with no problem. and i know i’m typing correctly on the app because i even tried the meijer autofill from my phone. i just wanted to fill a medicine i’m almost out of. i didn’t plan on this app being a pain. guess i’ll have to use kroger.

A workable tool but could use improvement. It does enough but…. When you submit a refill request it doesn’t notify you that it is working, there is no indicator that you did hit the submit button. Either disabling the submit button after pressing or a cursor change to indicate the app is doing something would be handy. Being able to see scripts on file that are waiting to be requested would bea very useful function as well

Often Logs Me Out, Does not Transfer Rx. The app often logs me out despite my request to stay logged in. After I log back in, the app glitches and sends me back to the log in screen. After closing the app (at least twice usually), I can usually view my prescriptions, however this is inconvenient. I have also placed orders for my prescriptions and requested them to be transferred, only to find out they did not transfer to a different location.

Great app, easy to use. This app is very easy to use. I like the fact that I don’t have to remember when I need to order a refill. I automatically get a reminder every month. A text comes when when it is time to pick up a medication. I can fill out my dob choose which medications I want it pick up, sign the screen and pick up my prescription. Many times I just go to the pickup window without even filling out the information and the meds are ready. This process makes it quick and easy to get my prescriptions.

New version is disappointing. The changes are tedious! The old version allowed me to hide prescriptions no longer in use - please bring it back. The old version allowed me to request a refill and the pharmacist would call the doctor. By removing this you have increased potential error and caused the pharmacy staff to make multiple calls to me snd the doctor because office staff just order anything from the patient med list when you call the docs office to initiate a refill! On one Rx I had right drug, wrong dose, wrong route and on another Rx no substitution making it really expensive and it took 3 days and 4 phone calls. It may be easier to go elsewhere. I went to meijers because the app on my phone made it so convenient, not anymore.

New release has huge issues. Your UAT team needs to be fired. This current release is riddled with issues. Takes forever for login to process. On the prescription list, none of the refill buttons work if your doctor needs to be contacted for more refills. Most of the time I scan the labels I get a sync error or it won’t scan at all. When I key in the script #, I get “your script has expired” no option to request another script from the doctor. My doctors office tells you to request it from the pharmacy. Still no auto refill option. Really don’t want to switch to Walgreens. I like my Meijer pharmacist but this app is useless.

Pretty much USELESS. In process and Ready script lists do NOT reflect what the pharmacy sees- I honestly wonder how/from where this app imports its data. Pharmacist on the phone says 6 scripts are ready- app shows 4. One of those two wasnt even in the In Process list. App says 4 scripts are In Process- 1 medication REPEATEDLY gets its refill cancelled (??) as it gets moved from In Process to ‘Other’, sometimes multiple times in the same day. Pharmacist on the phone has no explanation for that. Pharmacist on the phone says the other 3 scripts In Process are actually out of stock and expected on x day. Why the heII cant the app tell me this information? The CVS app did a great job of communicating these things- all it takes is “Expected in stock on x date” like, the pharmacist knew this from it being in the system. Why cant the app import that information??? Save the memory space on your phone- you’ll have to add your local Meijer Pharmacy’s phone number to your contacts anyways. BOGUS.

Quirky and last update a downer. I really liked this app and then it started to lose my prescriptions, store didn’t get them. I would go to my laptop and use the browser version with no problems. Then they updated and the feature showing prescriptions ready to pick up disappeared, thus was a great reminder and check for me, please put it back!! Last two times I have gone back to the browser version. I would like to feel that I could trust the mobile app version again.

One step forward, Two steps back. UPDATE: I reduced to one star because patients are no longer able to get scripts filled the same day through the app. You have to call in the refill to get it the same day. So why have the app? Worst update ever. The recent update did make it easier to read and differentiate between my scripts, but it came at the cost of making it even more difficult to get into the app. Prior to the update, it took too long for the app to load, but now, it takes several attempts of signing in and waiting on their version of the blue loading circle to even be able to see my scripts. In addition, they still haven’t connected their specialty pharmacy to the app, so if you have a script there, you have to call to get a refill. (The staff at the specialty pharmacy is great, but it’s not convenient at all.) You can see that script in the app and press “request a refill”, but it does nothing and does not fill the script. They need to bring in some new, experienced app developers to assist with the performance and then make a few changes that would greatly improve the patient experience.

Very Buggy. I just downloaded this app a few days ago. It is ok as far as navigating, but I have NOT been getting my medication reminders on time, and it is extremely important that I do. I have been getting the notifications between 5-10 minutes late, and due to my daily work and life schedule, I need to take them at the exact same time everyday. Also, on some of them, when attempt to add reminders, the app has been freezing. Please fix this soon.

Terrible. This app is awful. Every time I sign in it kicks me out and tells me I’m signed out. When I go to sign back in again and click submit, it does nothing. It’s slow to load, and the design over all is rudimentary and lacks options most other prescription apps have-like auto refill and refill history. It will only show the last date of a refill request, even if the prescription wasn’t actually refilled because it wasn’t in stock. It’s a really buggy app, and it’s garbage compared to other prescription apps.

Was a great app now not so much. This has been a great app to be able to see prescriptions on file and request refills. But now it isn’t working as well. It’s not showing al of my scripts on file ( and I haven’t hidden any). The other frustrating thing (which has always happened) is it doesn’t let me know when a script isn’t being filled due to needing insurance approval or any other reason. The pharmacy doesn’t even let me know why it’s not being filled. I have to go or call to figure it out.

Hard to refill…when the app doesn’t load!. I have used this app for about two years-at first it was great-then became better when they added the “family share” piece. The last three times I have tried to use it-it doesn’t load! I just get a blank screen, an error message or a “spinning circle of death”. I have tried to uninstall and to reinstall to no avail. Disappointing as I have now had to go back to the “dark ages” and call the pharmacy for refills-which wastes everyone’s time.

Do not trust for any important scripts. The app is highly inconsistent, so much so that I have considered moving away from meijer pharmacies altogether. My script shows up in the app when my doctor sends it but it is never actually filled until I call the pharmacy. This despite the “filled date” being listed as the day it was called in. This took several months of occurring for me to realize it was never going to work properly. The pharmacy advised me to just call in. So why do I need the app?

Frustrating. I’ve had this app for awhile now and from the very beginning and every time since that I try to refill any prescription (we have 5 out of 6 people in our family on nasal sprays in addition to a couple of other prescriptions!) it won’t work! So I always have to type in each number. Also something else that is very frustrating is that when we do not have have any more refills on a prescription it will not automatically alert the pharmacy to call our doctor. So I have to call the pharmacy! So that’s another step to have to do, when the Walgreens app that we used to use would do it for us. Please consider changing these things to make it easier for your customers, please!

Medsync in the app is useless. I like to have my prescriptions auto refill especially on meds I take daily. However, I can never plan on a specific date to pick up because there is no estimated pick up date (nor estimated refill date) listed in the app. Also, the app should provide detail about what stage of the process my requested and/or auto refills are currently in. Including if it was sent to insurance for approval, picked for delivery to store, delivered to store for processing, ready for pickup, etc. It would make planning my week and/or month much easier for picking up life saving medications as they are refilled rather than waiting for a text message to let me know the day or day before. Also when a prescription is now on zero refills but the last refill has not been picked up yet, the app should keep it active and not move to zero refill. The app should list how many refills are left and how many are in progress of being refilled until both are zero.

Usually convenient, not today. For whatever reason, prescription bottles that I’m literally holding in my hands - that have been refilled at the same store for the last 5 years aren’t the current ones. Meaning, my last refill is the previous refill not the last one (the one I’m holding in my hand), so now I can’t refill my prescription easily. Irritating. Lots of little glitches that make using the app just annoying enough.

Need Medicine Just To Deal With This App. This app is a terrible headache. The ui feels unintuitive, so much so that refilling a prescription (which should take a minute or so) takes about half an hour. Want to change your home pharmacy? No button for that. Want to change the pharmacy where a prescription should be refilled? Good luck, there's no button for that either. So you finally got everything sorted out? Sorry, your session timed out. An extremely frustrating experience for something that should be remarkably simple.

Adequate at Best. Need to be able to move from shopping list to grocery list. I add to my shopping list as things come to mind, but then have to re add them again for my shopping trip. Should also be able to shop & scan from the shopping list instead of having to go back forth from each section.

Rarely able to sign. At least 3-4 times a week both my husband and I are unable to sign into the app (or the pharmacy portion of Meijer’s website) to check if our prescriptions are ready to be picked up. I do get text notifications, however I have a dozen different ones, and I need to know what exactly is ready when to plan when we can pick them up. For example, I have 3 prescriptions being filled but only one is ready and I don’t know which one is the random prescription number sent to me. One of the prescriptions I really need to have today, but the other 2 can wait several more days. Very frustrating!

Used to be a good App. Before the last update it was a great app. Now I can’t refill my prescriptions when I want. It syncs all my meds (some of them) and I have no idea that they were filled a couple of days ago and sitting at the pharmacy. Some are automatically filled and some are not. Now it’s a useless app. Please change it back! Looks like others feel the same way. I now have to go back to the old way and call the automated phone refill number. I hope someone reads these reviews and will listen and make it user friendly again.

Not great. The app is very archaic looking and lacks any sort of modern design. Some tasks that are common place at other pharmacies are severely limited and/or completely lacking. For example, you cannot prepay for your ℞ in the app unless you signup for Express in person at the pharmacy and you can only give them one card to put on file. The overall design and functionality just needs a major overhaul.

Many very basic design/UI flaws. The biggest issue I have had with this app is that anywhere you click a button, if there is some delay in response, it doesn’t gray the button but instead queues all the clicks and then tries to process every one of them. This happens both with the login and with any action within the app. This should be fixed. Most developers figured this out more than a decade ago.

Zero wasn’t an option... My prescriptions show available refills, yet there is no option to refill. My settings are set to automatically refill, yet none refill. The sad part is that a couple years ago the app actually worked and had a purpose. Now I log in and find myself so enraged I want to throw my phone across the room. It’s pointless. I have to make a special trip to the pharmacy and wait in the most obnoxious line (likely people like me just trying to get a refill). Then I have to wait around for it to be filled or make a special trip back the next day. I do not appreciate the inconvenience of the app.

Very frustrating. I have thought the app was difficult to use from the beginning but after a couple months of use I must change my password. Not a big deal, I change passwords at work about every 6 weeks. However through the Meijer pharmacy app I change my password and it shows as successful but then when I go back to get into the app my information doesn’t match. I did this about 5 times and then I was locked out. Maybe I’ll just go back to Walgreens. I do love the Meijer shopping app though.

Can’t see full script. When you email me or text me that one of my scripts are ready it shows first two letters of script, then when I hit info, it’s all covered with X’s, then says sign up for express check out and it will show you all of the info, then when you hit express checkout bar it goes back to the X out info, and I use good RX I have to have all info to check prices for Good RX, this is the most confusing app I’ve ever had, Thanks

Fail. I suspect that this app and all it’s faults is the work of the child of some Meijer executive. Over the several months that our local store has been open I’ve tried this app and deleted it repeatedly. It has finally reached the ultimate in obsolescence. When trying to set up an account it insists that my birthday is some random date of its choosing. There are several other pharmacies in our new neighborhood. My time would be better spent checking them out. UPDATE: I assure you the fault is not mine. Not only is the app flawed so badly I can’t use it anywhere; reception at the store location is extremely poor at best.

What about pets’ RX??. The only meds I fill through Meijer pharmacy are for my old dog. I downloaded this app in hopes of making refills easier, but there is no option to set up a pet account. I am unable to use my name and my dog’s RX number, making the app completely useless to me. Please include pets in your app to make make refills more convenient. I am an emergency veterinarian and write scripts for my clients to fill at the pharmacy every day, so I know there are MANY other people who would appreciate this. Thank you for your time and any consideration of my suggestion.

Logging In Does Not Work. This app used to work well. But for several months now, it no longer logs me in. I use Face ID, and now that that no longer works, I enter my user ID and password. This old-fashioned way no longer works now either. Two stars because it was great when I was able to log in. Being unable to login makes the app obsolete. Very annoying, to say the least. Perhaps an update is in order, app developer.

Worst pharmacy app out there. Is a shame that a great pharmacy is backed by the worst app in the industry. The app is slow, errors out, the functionality is simply amateurish as they will show you no history, and is constantly down for maintenance. You have to give them gps access to tell you which store you have been using for 20 years. Is a bad app all around but the slowness is the main kicker. I’d rather get kicked in the seat of my pants then have to wait for the app to open then authenticate. If you are searching for a pharmacy by finding a great app, move along. Meijer is amateur hour.

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User Login causes crashes and locked loading screens. Poor up keep so far in getting the bugs out. Usually have to log out then log back in every time you use it. For now it just sits at the loading screen and you cannot either log in or log out, just have to close the program, delete the app then redownload it. Flawed for the iPhone 12.

Express pickup does not work. If you have to go in to the pharmacy to add your payment info and ask for a supervisor because random pharmacy tech no. 3 can’t do it themselves and it depends on which register they’re using whether they can do it or not, don’t call it express. Oh, and tech support should at least know what the app looks like instead of bringing up some irrelevant information about groceries and mperks. Your entire operation is a stone cold atrocity.

Transfer Option missing. The app tells you there is an ability to transfer prescriptions from another pharmacy, and there’s even an illustration showing the icon, but the functionality is not there. It also keeps logging me out. Not sure why this app is separate from the regular Meijer app.

Meijer App. I’be been having trouble getting into this and the Meijer app. I am trying to change my email address and it won’t let me. That is the only problems I am having. I don’t have that email address any more so I have to change it.

App is extremely frustrating!. I transferred my prescriptions from another pharmacy to the Meijer Pharmacy that opened about 6 months ago. I waited a while for them to get all the “new store bugs” out. Apparently I didn’t wait long enough. The app combined with the pickup process is so much more frustrating than the pharmacy I left. I’ll be looking for a new pharmacy again very soon.

Please fix the app. App is garbage since most recent update. It won’t log in - it tries endlessly. Nothing ever happens so the entire thing is useless. Also, if I ever WERE to be able to get in, it should have more complete info. If my prescription actually isn’t being refilled yet because you or my insurance company won’t refill it yet, that info should be somewhere, instead of saying it’s in process.

Pretty useless. The app signs you out in under a minute of non usage. Both of my prescriptions are on auto refill. And the system just decided not to do that. And when I went into request they be filled, there is not a button to request the be filled. Had to call in to get refills scheduled. Overall my experience was awful. I expect better.

Long time customer. Our new family doctor sends prescriptions electronically. On the app, there is no way to see when they can be filled or if there’s a fill on date. I have to call the pharmacy to have each one filled anyway. PLEASE ADD A NOTE SCREEN PER MEDICATION. The app is very slow to log in too. Both of these issues have made my experience with the app more negative than before.

Last update is a flop. I’ve used this app for years and rely on it to help manage my many medications. Since last update 2 months ago, it’s near impossible to log in. So it’s essentially worthless and is holding hostage all my prescription information and history. Worse than worthless, it’s dangerous to have lost access to my information.

What happened?. I used to really like this app. There was an update earlier this week and I’ve only been able to get in once since then. Other times, I’ve tried getting in to check on my prescriptions and I just get a spinning wheel upon opening the app that says “processing” and nothing happens. 🤷🏽‍♀️ Frustrated.

Not Working Since Update. The app keeps saying it needs to update, but I’ve already updated and reinstalled the app and I’m getting the same update message. I will update my rating if and when the issue is fixed. Right now this is causing a lot of stress.

Very dissatisfied. I was on the phone with customer service to get my password changed, went to use it to fill my prescription and it still won’t let me in and I keep having problems with it so I’m ready to delete the app my password did work one time after I changed it and now won’t work again

Love It ❤️. I absolutely love this app!! Refill reminders and I can order refills right from my phone!! And it keeps track of my MPerk rewards.. I would definitely recommend it...

Wrong info. Had this app for all of 4 hours. It told me my prescription was ready for pickup. However, upon arrival to my local Meijer pharmacy, I'm told it won't be ready for another 1.5 hours. Had to stick around bc by the time I would have gotten home I would've had to turn around and leave again. A huge waste of my time. Meijer tech blamed app for mishap and says it's been documented many times before.

If it ain’t broke…. Downloaded my forced update today and now I can’t get into my prescriptions at all. Wants me to update my pw then says it can’t find my account. Attempted to request refills earlier in the week but received errors and I no longer have the empty bottles (ok, that one’s on me). Still everything was fine before the update.

Confusing. It’s impossible to tell what’s already been refilled. There are filter options but they don’t show anything in the lists. Since going to auto refill the app has become more and more confusing. Please simplify the design. I can see if something is MedSync, but I can’t tell if it’s been refilled and waiting for me at the pharmacy.

App lies. This is what pharmacy tech in Adrian Michigan told me. Refilled through app. Received text processing and should be ready for pickup after 2:45pm. At 5:15 pm I am told it won’t be in until tomorrow...asked about text and not even the tech waiting on me volunteers “yeah the app lies. It does not know our inventory you can’t rely on it.” I can rely on Walgreens and they will now be my pharmacy.

No payment option. The only way I know how to express pay is through the text notification that my prescriptions are ready for pick up. In the app, I can see the prescriptions and the amount due , but I do not see an express checkout option.

Terrible app. The people at are store in the pharmacy are great, but the app to order your prescriptions is one of the worst! If you go to what meds are ready for refill it doesn’t give you the option to order only just to hide the prescription… if you go to the meds you had just filled then you can select it and select order refill… if there was a option for no stars I would’ve gave that for a rating!

Complete Trash. My prescriptions are very important to my everyday life and this App is complete trash. The app freezes up constantly and worst of all my prescription refills disappear all the time and have to always ask my doctor to send in refills. Today it required an update to use it and it also required a password update and now it doesn’t work at all, the app crashes and cannot even use the app at all.

Slow decline. Was great, now stinks.. When i started using the app last year, it was awesome and made refills easy. They just slowly taking away features that make it convenient, like the photo refill option. Today, I can’t even get it to open without giving me a “retry again” error. Please make this work like it used to!

Latest update is broken. My app updated this morning. I opened it and got a message telling me my version is not supported and to get the latest update?!?! I deleted, reinstalled, and get the same error message. Please fix, I actually need to refill a prescription today!

App improved. App now provides number of refills left, due for refill and last filled date. You can also set the app for a reminder for the next refill.

Extremely helpful. Love the app. When I get low, my prescription is just a touch away. Quick, smooth and effortless to use this app. Thank you so much

Please return the quick rx option. My husband refuses to make medical accounts. By removing the option to enter the rx #, dob, ph # To get a refill … Now I will need to CALL Your staff is already extremely busy & they Do Not Need more to do because this option was removed.

Update needed. I completely agree with Kelimom6. I never know for sure when to pick up what. Auto fill to come in once a month doesn’t work. A big update is exactly what is needed for online. I like the people working there and the pharmacy itself. 😊

Horrible pharmacy app. This app is so frustrating. The Medsync is unreliable as it doesn’t always refill your scripts. You cannot hide prescription that you no longer take which has caused me to again request a refill on an old prescription because they are close in spelling. Notifications about my prescription are hit and miss, lately more miss. So much more wrong. I end up having to call the pharmacy, which is easier then using the app.

Easy to Use. So far this has worked great! I like the transfer option and it worked! The reminders are good to have as well as I get busy in my day and forget to take at the correct times. So far so good!

Doesn’t work 90% of the time. When it works, it’s great. But most of the time, I can’t even get past the sign in screen. You can always call if you just want a refill, but I like to keep track of which prescriptions have refills and which ones don’t so I have plenty of time to contact my doctor when necessary. Not sure if it’s really a problem with the app though because I have the exact same problem on the website. 😠

Convenient and accurate. This app is a helpful way to manage multiple prescriptions. At my fingertips is a complete list of meds, along with prescribing information, and a timeline for refills. I appreciate the convenience the app affords me.

Login issues. Every time I try to log in, it says it doesn’t recognize username/password combination. I use the forgot email, and it says it doesn’t recognize the email address. Then I try to create another account with my email address and it says there is already an account with that email address. So basically the app won’t let me in my account and is useless!

Meijer App Thee Worst Pharmacy App EVER!!. I have had & used the CVS, Walgreens, Rite Aid & probably more Pharmacy mobile apps. I added this Meijer app last week & have YET to use it successfully! I’ve done nothing but completely start over from the beginning & create a new account over & over &.. etc. And this only after attempting to just RESET my password = NOPE! The app either doesn’t recognize my user ID OR doesn’t recognize my password OR says my Rx# is incorrect (NOT)! I cannot believe how much time I’ve WASTED on this app & still cannot use it

It used to work. I don’t know what you did with the recent update but half the time it won’t let me log in at all, the other half it takes 2-3 minutes. It also randomly boots my saved login info now. The previous version was much better all around.

Clean up. There needs to be a way to clean up the prescription list. My husband has a lot of medication listed that he isn’t taking anymore and a lot of duplicates. So ordering his refills sometimes can be a hassle because I have to go through so much unnecessary stuff.

Slow app even with internet service. This is the slowest app out there at loading and it is a drain on battery life watching the wheel spin around saying it’s loading when it should have loaded within seconds. I will say once it opens it is a good app to order and even keep track of what medicine you are currently on. That is the only reason I gave it two stars.

Worst Pharmacy App by far. Logging in is a nightmare, you can stay logged in, and even when you successfully login it’ll tell you something wrong and sign you out. Unusable. Have to call and pester the staff there about everything thing because the app doesn’t work. Makes me want to switch pharmacies, at least I can check on my rx in the app with cvs

Inconsistent service. This app works for me about 50% of the time. Today I can’t sign in because their server isn’t working. App remains frozen. Also doesn’t offer a clear way to pay thru the app. Seems I can only pay if they send me a text link or in person. Not helpful

Horrible. This app is the worse. Keeps signing me out and when I do get to FINALLY sign in it tells me my session has expired and then I can’t log in AGAIN. I had signed up for text letting me know my prescription is ready don’t even get those anymore. I never get a notification saying my prescription is ready then days later I get one saying I have so many days remaining to pick it up

Unable to Transfer Prescriptions. Why did you take away the ability to transfer prescriptions through the app?!? It’s no longer an option on the home page and there’s zero answers online relating to where it’s gone. What used to be an easy feature disappeared like a puff of smoke. Bring it back!!!

Okay but not great. Constantly sends refills to wrong store even after triple checking that I set the correct store. No longer receive text message updates even though I’ve opted in. Pretty much good for just the bare minimum.

Needs help. I would think that as a pharmacy app, I would be able to actually view my prescriptions, except NOT with this app. I don’t understand how it picks and chooses which prescriptions of mine it’s actually going to list under “prescriptions” but they happen to be the most USELESS ones that i only needed to take once and don’t have/need a refill. The Walmart app puts this one to shame. I feel like the folks at Meijer just released a rx app to say that they have one because it’s not really functional.

Awful app. I think it gets worse with every update! It’s always missing a few of my meds so I probably spend more time calling for prescriptions than ordering them through the app. It also sometimes won’t let me refill something with refills and the pharmacy can never figure out why. Please fix this mess, Meijer. Your convenient and I like the rewards, but the time it takes to order prescriptions on this is ridiculous.

Inconsistent. Some drugs disappear when expired. Others stay on. Don’t like others moved to Med Synch. No way to get a history of meds purchased with prices. Need a history to submit for reimbursement or IRS money spent. Never thought I would say that the Walmart app is much better. Still no way to print out a history for reimbursement. Had to go to the pharmacy, wait in line and bother a tech to get a printout. Is that soooo hard to add.

Doesn’t work. I’ve changed my password at least four times, restarted my phone, and deleted and re downloaded the app, only for it to still not work. Everyone I try to login, it tells me my credentials are wrong. Not sure if it’s just my information or an actual glitch in the system. Either way, it’s frustrating to not be able to log in to refill my prescriptions or actually use the app.

Frustrating. This app used to be decent, but lately it takes forever to load, then you get an error message. At this time it is mostly worthless, and an extreme time waster. To make matters worse, my Meijer pharmacy is bogged down, so I have to wait in line for 30 minutes just to find out that my script isn’t ready. About to time to switch pharmacies all together. If the app worked, at least wouldn’t be standing in line to find out the status of my prescription.

NOT WORKING ANYMORE. This app has been so convenient and helpful so I wouldn’t have to call the pharmacy and check online to see what and when something was due and the cost now the app never works there has to be an update done so that people can start to log back in to this app for the convenience please support help us people out

Can rarely log on. The mobile app rarely works, there’s always a problem. When I finally can log on, especially on my computer, it doesn’t show the scripts that are there to be filled. I also get the text messages saying that the script is ready to be picked up, and I go to the pharmacy, and it’s not even filled.. every time an update is done, it gets worse...

Needs work. This app is very frustrating I love it when it works however it always takes 3-4 minutes to open even then times it will time out and then when u click on prescriptions it’s another several minutes or attempts I thought it may have been my phone until I spoke to several people that also have the issue ideally would be great to do everything under the regular meijer app

Worst Pharmacy Ever. App is just as bad as the Pharmacist (at the Camby store). The Pharmacist are hateful and unprofessional. Say they can’t get certain brands in and “none of the Meijer stores can, but after calling around, I found that was not true. Many of the generics are NOT “therapeutic equivalents” . I would recommend that you check the FDAs Orange Book for your medication or with the FDA itself to see if your medication has met the requirements. Do not trust the pharmacist’s who says they are, ( at the Camby Pharmacy).

Used to work. App used to work but now it will not even open. I’ve deleted and downloaded it again several times but it will not work. I’ve tried to find help but all of the links for help are dead ends. I’m very disappointed and will have to move all of my medications over to Walgreens if I cannot get this to work soon!