Shutterfly: Prints Cards Gifts App Reviews

Shutterfly: Prints Cards Gifts [Photo & Video] App Description & Overview

What is shutterfly: prints cards gifts app? Welcome to your one-stop shop for personalized photo gifts, holiday cards, home decor, photo books, prints and calendars. Browse custom cards like wedding invitations and birthday cards or photo gifts such as a jigsaw puzzle or a throw blanket.

• Capture memories with personalized gifts like photo books, puzzles & custom mugs
• Decorate your home for the holidays with home decor such as personalized Christmas ornaments, canvas prints & photo tiles
• Send holiday greetings to loved ones with custom Christmas & holiday cards designed with your favorite photos
• Create a custom calendar for 2023 to prepare for the new year or to give as holiday gifts to friends and family

Holiday Cards & Gifts
Spread holiday cheer with custom Christmas and holiday cards made with your favorite photos. Design your own Christmas cards with family portraits, send Happy Hanukkah greetings or ring in 2023 with Happy New Year’s cards. Decorate your home with personalized Christmas ornaments. Shop holiday gifts for loved ones like fleece blankets, photo mugs and canvas prints.

Custom Photo Gifts & Home Decor
Create custom photo gifts and home decor right in the Shutterfly app. Make your own jigsaw puzzle, photo blanket, tumbler or mug. Decorate your home for various occasions and holidays with wall art like our photo tiles, canvas prints and art prints. Customize your very own decor that shows off your personal style.

Custom Cards & Personalized Stationery
Choose from a variety of custom card options from personalized birthday cards, birth announcements, baby shower invites and thank you cards to find the perfect sentiment and style that fits your family and friends. Shop for holiday cards, Christmas cards and New Year’s cards to send holiday wishes this season.

Personalized Wedding Invitations & Gifts
Explore our selection of cards to invite your family and friends to your wedding. Design wedding announcements, wedding invites, address labels and wedding gifts right in the app. Shop wedding stationery, save the date cards, bridal party gifts, wedding decor and wedding favors. Remember the big day with wedding keepsakes such as wedding photo books, canvas prints and home decor.

Custom Photo Book Styles
Choose from an array of photo book styles such as premium photo albums, travel photo albums or memory books. Make a photo book as a personalized gift or create a photo album to capture lifelong memories. With our Instant Books, quickly upload your images and make a fully customizable photo album book. Creating your own custom photo book is made easy in the Shutterfly app.

Unlimited Free Photo Storage
Upload, store and organize your photographs with unlimited free photo storage and save space on your device. So, you know that your pictures are safe and secure with Shutterfly’s photo storage app.

Prints for Any Occasion
Shop for our unlimited free prints, perfect for hanging or displaying pictures of loved ones or for cherishing forever in a photo album. Choose from various photo print finishes—matte, glossy and pearl photo paper, to match your style and taste. Pick from canvas prints, metal prints, acrylic prints and art prints to display your favorite pictures. You’ll love our selection of free prints since they’re high quality and made to last.

Create Personalized Photo Calendars
Start any month during the year with Shutterfly’s calendars. Whether you’re looking for wall calendars or calendar magnets to showcase favorite photos of loved ones around the home, we’ve got you covered. Choose from 50+ styles and layouts.

Kids Gifts, Cards & Photo Books
Discover games, gifts and personalized books for kids. Whether you're celebrating a birthday party, holiday or First Communion, there are many special occasions to buy gifts for kids year-round. Create gifts for girls and boys that encourage learning, imagination and fun. Make a jigsaw puzzle they’ll love. Shop backpacks, playing cards, bean bags and kids’ home decor.

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How to contact Shutterfly: Prints Cards Gifts (Shutterfly)?
Find this site the customer service details of Shutterfly: Prints Cards Gifts. Besides contact details, the page also offers a brief overview of the digital toy company.

Shutterfly: Prints Cards Gifts Customer Service, Editor Notes:

Shutterfly: Prints Cards Gifts Version 13.0.011 January 2023

Photo book creation made simpler. Import all your photos and let us select and organize them in a ready-to-flip photo book. Shutterfly brings you Photo books, Holiday cards, gifts and personalized products in one App, to share life’s most joyful moments. Improvements in this release: - Bug fixes.

Shutterfly: Prints Cards Gifts Version 12.21.220 November 2022

Photo book creation made simpler. Import all your photos and let us select and organize them in a ready-to-flip photo book. Shutterfly brings you Photo books, Holiday cards, gifts and personalized products in one App, to share life’s most joyful moments. Improvements in this release: - Bug fixes.

Shutterfly: Prints Cards Gifts Comments & Reviews 2023

- My all time favorite, but shipping is costly

I really can’t say enough about Shutterfly. My only negative thing to say is about the price of shipping. It is kind of expensive and usually counts per item. That stops me from ordering more than I would like to! But I have had such a great experience designing, shopping, and ordering with them. I am absolutely pleased 100%. I have never had a bad experience with them. I have been ordering from this company for many years and have bought tons and tons of items. I order from them at least 2x a month and that’s not exaggerating. One time I received the wrong item only because it was around Christmas time. But I got the correct item a week later and never had to worry about keeping track of it. I love all of the promotions they send through my email. It keeps me coming back for more. I have ordered things for almost everyone in my family and given lots of gifts and there is not one that I can shake my head at and say I wish I didn’t order this. I am so very thankful to have found and be part of this company. If you are reading this and have ordered then you know what I am talking about. If you have not ordered then what are you waiting for. Stop reading and go right to Shutterfly and order something right NOW! You will be a happy returning customer for life. Truly amazing and very very happy. Thank you Shutterfly for making my holiday shopping and gift giving so simple and easy. Sincerely, A life long satisfied customer (2018)

- Awesome company

I have been making Shutterfly books since 2010 and I’ve grown over the years making Shutterfly books of my grandchildren‘s life. At first I didn’t have a clue what I was doing so I called Shutterfly for help and to this day, the amount of help I received is beyond words. This company has employed people that are knowledgeable, have a lot of experience with computers, patience and most of all, they stay with me on the phone as long as it takes until I understand how to do something. Never once have I thought about going with any other company to make my photo books. This company offers so many items with ongoing sale prices and freebies. I have yet to pay for any of my mailing address stickers or any 4 x 6 pictures. I can’t say enough good about Shutterfly, but what I can say is, this is an amazing company, you won’t find better service anywhere, the prices are always right and I will be forever be grateful for the products that I have always received in a timely manner and best of all, if you’re not satisfied at anytime, Shutterfly is always willing to work with you And every time I’ve called they always before I hang up and say is there anything else they can help me with. I truly feel that as a consumer, this is one company that always makes me happy to have called and receive such great results when all is said and done.

- Expert and patient tech support staff

I am a novice with Shutterfly and was trying to assemble a photo book from my iPhone. After 3 separate calls to your tech support order was processed to my amazement and satisfaction. I called 3 times because after first problem I had was solved by your team, I felt I was ok to to continue on my own.. unfortunately, I continued to assemble my book only to run into another hurdle. Your patient tech support rep was supportive of me and spoke to me with empowering words that helped my confidence to continue creating my book. I was able to proceed with my assembly until I reached my third roadblock. By this time I was frustrated and gave up, but this book was very important to me to give to my daughter for graduating college with her MBA degree and my granddaughter graduating with her with her Associate’s Degree. I do not want to but it was important for me to call tech-support again. And the person on the other in once again very kind, very helpful, very patient, very reassuring and talked me through and process and my book was ordered. Just want you to know the character and caliber of people you’ve selected to work with your customers. I appreciate your choices. I neglected to get names this time but I need tech-support again I will have names to pass on to you. I am at 5 Star in satisfaction Shutterfly customer.

- Great but need to step up their game

So over the past few year Shutterfly has been revamping their prices. I normally go through Shutterfly for calendars and Christmas cards. But could not do so this past year. Their calendars used to run right around $15 per calendar, this past Christmas you were lucky to get them at around $27. I understand inflation but they’ve been raising their prices for years. I was ok when they seemed to be around $20 for a few years. But now I have to limit the quantity that I buy(used to buy 13). And the Christmas cards… they lost me on those. Had to go with Walmart and their Hallmark edition. They turned out beautiful and will be using them from now on. Especially when you have to buy 70 plus cards! Shutterfly you’re loosing me to the price game. Love your app. but to be truthful their are other apps out there that will walk you through the calendar process and set you up with pages that you can download to another app to print. And all in you’re looking at $18/calendar, which includes fees and shipping. So somewhere you are going to have to make some pricing choices. Cut back in some division. And the Woke Culture I know personally has turned off a lot of people I know. They know it’s there, they are just tired of it being shoved in their faces. They have turned to other means, that’s how I know about the other apps. Good Luck! People are talking!

- Shutterfly Review

The products sold by Shutterfly certainly deserve a 5 star rating; however, the instructions fall flat when it comes to the design a person has to choose for his/her project. Particularly, when it involves a book. Ideally, I would like to understand how to edit out/in pictures initially chosen for a book. I would like to see some direction for replacing a picture from front cover to inside and instruction about inserting captions with pictures. Very recently I ordered 3 books. With the first 2, I was winging it and had no idea what I was doing, so the product was my own making and not that pretty! By the 3rd order, I found a few more instructions and it will be an improvement, but not ideal. Again, I have to blame myself, BUT I hold Shutterfly responsible because directions should NOT be so confusing or absent. It is written as though everyone understands - well, everyone is not as tech savvy as you think. I’m not ignorant, but I certainly feel like it. This is a update. Just ordered my 4th book. Took me long time to complete because I’m still learning, but much easier now. There needs to be something added to screens to say how a person can go back to all uploaded photos and add to your selected group for book. Everything is not perfect, but it’s very good.

- Six Grandkids Albums

Making albums for six grandkids started last year hope to finish this year and it was very easy to pick out pictures from phone albums and get photos from shutterfly. Will continue to order till finished Still working on grandkids albums now my three kids want them also and always pleased with my pictures Lost count of how many ordered but never disappointed Just ordered photo book of vacation at Shore Still making albums now up to the last of them which I added three more for my kids and a family album for myself I wanted my family to have something to look back on after I am gone that they knew the time I spent putting albums together Thank you for all the great pictures that I have in the albums I could not have not done it without Shutterfly . I had recently moved and my kids wanted pictures of the home they grew up in and I had Shutterfly do tiles for them and they came out great and they were very happy and so was I now that I also have a memory of a home that I spent 57 years in. I am still working on my last of my nine albums and I could not have done it without Shutterfly Thank you Now I can start on my grandaughters wedding shower and wedding album in a few weeks

- Shutterfly experience

I love the quality of Shutterfly, but want to offer a little of my personal experience. I wanted to order family photo Christmas cards early in December 2019, but after looking at the price I decided against the purchase. Because I had taken the time to design a card, Shutterfly emailed me a week or ten days later to offer me 40% off my order. When I selected the shipping option, I was given a time frame of arrival, 3-4 days before Christmas. I was okay with that, and placed my order thinking I could still get them in the mail by Christmas Eve. While I was notified of where my order was in shipment, I did not receive my cards until January 4, 2020. I mailed my Family Photo Christmas Cards, even though long past Christmas. I wish Shutterfly offered better prices whenever the order is placed, as opposed to offering a deep discount a week to 10 days after a potential order has been created. I wish Shutterfly was more honest about shipping times, and I wish Shutterfly offered more competitive shipping options. I have just ordered a canvas print of my Family Christmas Photo, the least expensive shipping option was $10, and I am not in hurry for this. I will take the time now to look at other companies, or Shutterfly competitors, to compare their form, function and value💜Sincerely, Renée Machado Connelly Berry aka Nanny Renée

- Not What It Used To Be

I’ve been a Shutterfly customer for many years. However, I’ve noticed the quality of both the app and the company’s products trend downward. The app can be a bit finicky to work with. In the latest order I created, the product I receive (two photo prints) just didn’t live up to the quality I’ve come to expect. For starters, Shutterfly should stop using USPS to deliver products such as photo prints that can be easily bent, or develop packaging that protects them better. My order packaging arrived pretty bent as the mail carrier crammed it into my small mailbox that’s a part of my townhome complex’s communal mailbox station. There was no labeling or other indication on the packaging from Shutterfly that these were photos and should not be bent, which could’ve prevented such a thing from happening. At the costly price for shipping at Shutterfly, now, it’s just not worth it. As far as the photos themselves, the bending did partially damage the top of one photo by putting small indentions in the paper. Beyond that, though, the quality of said paper was not as good as previously ordered prints - and I’ve ordered tons through the years - while the overall quality was not completely the best, in my opinion. I primarily used Shutterfly to print photos I submitted for photography exhibitions and contests but, due to the questionable quality and shipping, I would not consider using Shutterfly for this moving forward.

- Baby Book

This was my very first attempt on doing a baby book ever. I wanted to do a book for my first grand baby. Of course, I wanted it perfect. I was lost on how to even start the project. So I called Shutterfly, they were so kind, helpful, courteous and very patient with me. They held my hand each step of the way!! I spent many many hours doing the book SO MANY details which meant SO MANY decisions to make. But it was well worth the effort. I had originally planned on making a book every 3 months until 12 mos then start doing one yearly. Well, needless to say Nana never got there , now I have my second grand baby and I need to make one for him as well, but trying to find the time is difficult for me especially having to go through 8900 photos!!! OMG I need to learn how to organize my many photos into their own albums so I can make more books. I am Very electronically challenged!! But Shutterfly has wonderful customer support. I wanted to get some free magnets, but I couldn’t figure out what I was doing wrong so it looks like I am going to miss out on the Special. Keep up the good job Shutterfly. It’s a rare to get any customer service from anywhere theses days, but to get Really Good customer service that is Amazing and Refreshing because that makes Shutterfly stand out ever more!! 👍👍👍

- Outstanding Photo Items You Design & Create & tons of discounts!

Shutterfly is so versatile allowing you to upload photos or use the ones on your local device to create photos, canvas prints or framed items along with shopping bags, drink ware, dog scarfs, cards for all occasions, and so much more. You are only limited by yourself. Shutterfly offers so many discounts throughout the year that you can save a lot of money while ordering the photos and gifts you desire. I’ve often created different items and them stored them in my “Saved Projects” until I get a coupon to reduce the price. It doesn’t take long and I’ve gotten what I want. They are quick to finish and ship your order too. If there is a downside it would be shipping Shutterfly does charge shipping for each item. But, they allow you to stack coupons so often you can get part of your order shipped at a discount which is a huge help. I love this app. Especially since my photo printer died and I can no longer print decent pictures at home, this is the best place to order pics that time found especially since they offer u limited 4x4 or 4x6 inch pics for free, you just pay shipping to receive your pics. What could be better than that!

- Good App, Nice Products, Horrible Shipping

So I’ve used the app fo a while, made several photo books on it, and it’s ok. I like that I can easily save my photos and access them again. Making the photo books is pretty easy, but don’t make a big mistake, like suddenly changing themes, or all your work will disappear never to be retrieved. Your edits between the website and app don’t communicate nicely either, which is super annoying. My biggest complaint? Their shipping. You’d think you could save some money by ordering two or three books at a time and shipping them at once, but the price to ship nearly doubles or triples with each product of the same kind you add to your cart. And if you’re ordering different kinds of items, like a book and a magnet, well then you’re really gonna pay through the nose. Plus, you’d think it would arrive pretty quick for as much as you paid for it, but you’ve got another think coming; takes nearly two weeks for the thing(s) to arrive, even though you had to sacrifice the child you made the photo book about just to get them shipped. Anyway, I keep using it because I’ve got a lot of pictures in my account and I don’t really want to go through the hassle of transferring them to some other company, so I’ll stick with Shutterfly for a while keep making photo books that sit unordered because I can’t stomach paying $8 for that thin orange envelope.

- Hell on Earth

So...I’m traveling and I needed to order by this morning to get my husband his Father’s Day gift on time. I started trying this morning. I don’t have my password on me since I’m in a different state. So I tried to reset my password and your interface sent me a link to the “Reset your password” button page. When I emailed you you asked for verification of who I was in a way that there is no way I could have done it traveling and I’m not sure I could do it not traveling. All I wanted to do was order a mug for my husband’s father’s day. By the time I get all of this done my phone is at 10% and I am in downtown DC with no charge cable. I spend 24 bucks to get a charge cable so I could use a friends battery. By the time I got a cord the mug will not be there by Father’s Day and I can not get your app to take my credit card. We had to use a backup email my friend had and she created a new account just so I could place the orde, which I could not place until now because the app would not take the credit card information. So now at 10:30 at night the order for a Father’s Day gift went through but will not be there until a week too late. I’m so frustrated, disappointed and upset. What should have been a great experience was horrible. Why do I have to have an account for you to allow me to spend my money. And why are you having a technical glitch that would for me to “prove”who I am. Well I just though you guys should knows

- Review

Shutterfly is easier to use than the other sites I’ve tried but it still is difficult to use. It needs to have prompts or a chart that explains how to solve basic problems and what different symbols mean. For example: As soon as u select ur photos u want to use for ur book the system automatically plugs them into the pages and chooses the layout To change the order the pics are in and to change the layout then is very difficult. Through much time consuming trial and error I finally got the pages limited to one photo per page like I wanted it but I wanted them in order from oldest to newest and without spending many more hours I had to settle for a mixed up order that makes no sense because I couldn’t remove pics easily and replace them with the one I really wanted on that page. The few I managed to change were just luck. I couldn’t do it consistently because I couldn’t figure out what I did that made it possible. Sometimes what I did made it work and the next time it wouldn’t work. I think the app needs some work. The friend that helped me finish my first book transferred my information to our website. She said she never used ur app because it was too difficult. Several others Ive visited with said the same thing about the app. That it made it too hard to make ur own choices.

- Beyond Frustrated!

I wanted to love this app. I really did. If it worked right it would be great. Especially because of the deals. I've spent hours making one 8 by 8 photo book because it wouldn't save my project. I started on the app and when I went to order it said "can not connect to Shutterfly check your connection". I had full bars of wifi and everything else was connected and running fast. I finally switched to the laptop. I managed to finish the book despite having to redo most of it. Now I'm still in the process of ordering. 15 minutes later it's still "spinning" I guess verifying my cc. It's "Erky" to say the least. Please Shutterfly fix these bugs and the app will be great! Update! After all my frustrations I’ve used this app several times to send my boyfriend cards, prints, and photo books. He love love love all of them. I can’t tell you how happy he is to get stuff from Shutterfly and always talks about the Orange Package. He gets so many compliments about the photo books and always has me telling other guys gf’s and wives where to get it. So I’ll say all in all I’m satisfied and it was worth it. I was just irritated this day when I was trying to make this book. Since I’ve made several with no issues. Thanks again Shutterfly

- Best picture service PERIOD

Vast amount of choices! Ease of use/ user friendliness is incredible! Prices and gifts/freebies are unmatched! And their Customer service is second to none! I spent hours creating items and when I got ready to check out I hit the place order button. I did not realize until I got my credit card notification that my order was almost $100 over what I remember putting in my cart!!! I was relieved to see that unlike any other side I’ve ever visited they had a cancel order option that gave you 30 minutes after your purchase to cancel no questions asked, so I took this option and Then went back to try and figure out what went wrong but when I went back to my cart everything was GONE as well as most all of my saved projects. I was heartbroken because I could not find anyway to get back all the stuff I had to bet I was creating. With not much hope I called customer service and after a short wait time I spoke to an amazing representative that was able to restore my car and reload all the items that I thought were lost!! And the whole process took less than 10 minutes thank you Shutterfly representative!! Sorry I did not catch her name :(

- The app is HORRENDOUS

I order from them every year for all sorts of occasions because they have high quality merchandise. I’ve purchased photos, bags, calendars, ornaments, large prints and more. It’s all very good. That being said, the THREE stars are for the ease (yeah right!) with which I can even PLACE an order. Since the app crashes constantly, you need to redo all the work you’ve done, and it’s hit or miss what it saves before it crashes. I’ve worked on the site as well, and there’s no easy interface between the app on the phone and the site. You’ll need to make a copy of the work, and even then, you’ll need to reload all the pictures that weren’t saved during the 100 crashes on the app. To put this in perspective, to create a calendar with a maximum of 4 pictures per month, it took me THREE DAYS to finally be able to place the order! I’m technologically savvy, and I’m patient. This app (& site disconnect from said app) tries my patience every single time. Their customer service IS quite terrific, and they are aware they have these (constant) glitches and offer support. I truly love their merchandise, or this would have been a one star review. The three stars are for their merchandise choices, quality, and customer service. However, they are woefully lacking on ease and consistency while creating an order.

- Bad customer service

I ordered prints for a birthday party around 9pm at night Thursday. Ordering through the app it doesn’t ask or confirm the shipping address so I just assumed it would be the last place the order was sent. the next morning on Friday I saw that it had an old address from 6 years ago in a different state. I chatted with a customer service representative who then told me he corrected the address and even expedited the order! Awesome. (The app doesn’t let you choose shipping either). Monday I see the order has shipped but in my old state (NC) so I chatted with customer service again on Monday, and he confirmed the order was being shipped to AZ not NC. Tuesday I see the order was on my old city, so AGAIN I chatted with customer service who told me he didn’t see what the other 2 people saw and then put in a replacement order to AZ. I needed it by Friday and he confirmed it would be there by then. Wednesday I get confirmation my order was received so I chatted with customer service again to make sure I was still going to get my other order and the person told me no replacement had been ordered!!! And he couldn’t guarantee the order getting there when I needed it. Seriously, 3 representatives giving me wrong information?? That’s just too much. And it’s weird the app would automatically choose an old address and not the most recent place shipped to.

- Excellent customer service made up for terrible experience

Update: While my first attempt at creating my calendar was really frustrating, and almost all of my pictures were sideways when I double checked my project the morning after I placed my order, the great customer service turned my 1 star review into a 4 star. They were super understanding and cancelled my order so I could correct everything and upgraded my shipping so that I would still be able to get it before Christmas. Original post: Just had a horrible time using the iPad app. Was disappointed that not all of the design options available on desktop were available on the app. After I would finish putting photos into a layout and return to the page later sometimes photos would be missing, certainly hope they are all there when I get my calendar! Also not all photos would drag and drop into all layouts which was extremely frustrating. Even more, when changing the background only the top half of the calendar background would change so it didn’t match the bottom, making it a totally useless feature. Checkout was fine, glad you guys got that working smooth so you can get your money🙄. And excuse me but $8 for shipping after all this was simply infuriating!!!

- Excellent App and Amazing Company

Have had a Shutterfly account for over 10 years and this app is a great option for uploading new pix.. Only wish I could download too. Shutterfly is an amazing company. I pay annually for video storage (which is completely private and ad free). I haven't been able to upload my videos to my paid account. Still, I believe Shutterfly to be far superior to all other photo sites online because you can organize files in files. For instance the primary file can be named the current calendar year and all sub photos can be named be children or activities in each annual folder; thus, enabling quick access to the stored photos. If I want to access a memory for one of my children I simply open the file titled for the year and look for the sub-folder with their name or event name to locate a particular photo. Plus, you can create share sites and title them something like "Family Summer Fun" and design a creative web page and decide how to share it (by link or by email invite...). Lastly, I like the fact that you can upload from your electronic device so that your pictures are protected from loss. SHUTTERFLY YOU ARE THE BEST!!!!!

- Desktop frame

I really love using Shutterfly. The work is outstanding. The best gifts ever. Everyone loves them. I have been using Shutterfly for several years. I have never been disappointed. I love everything I have received. Shutterfly makes perfect gifts. Love Shutterfly. They keep coming up with great ideas for gifts and for family photos. I have been pleased with everything I have received. I have ordered several things that I had doubts about. As always, I wasn't disappointed. Great way to get gifts for friends. The more I use Shutterfly, the more I like it.i love the things that I have ordered fro Shutterfly. Everyone brags on them. Love the ways you can show off your pictures. Love Shutterfly and the work they do. Shutterfly cannot be beat. Thank you Shutterfly for offering this great work and great offers to us. I am always happy with my products. Send gifts from Shutterfly to friends in Wales, UK. They loved their gifts which I knew they would. The work was awesome. Love Shutterfly. Best way to share pictures and gifts. Great ways to give gifts that everyone loves. Thank you Shutterfly. Love the new items. Thanks Shutterfly. Love getting items for gifts. They are always so awesome.

- Love Shutterfly!!

This review isn’t as much about the app as much as it is about the company. I have used Shutterfly for several years and haven’t run into any issues until this year. I always order calendars this time of year, two for my in law side and two for my side of the family. There are different events stored in my Shutterfly for each side of the family. Somehow (without me going in and checking to add the events) the calendars for my side of the family came with all events under the calendar section. So my in laws birthdays showed up on the calendar when they shouldn’t have. And I did preview the product. They were not on there when I ordered. I contacted Shutterfly the day they were delivered via email, and they contacted me back within two hours and helped me fix the issue and helped me reorder free of charge with rush shipping. They have been so fantastic to work with, and have wonderful customer service! I will continue to use shutterfly and recommend them always! I do also love the app, it has a few glitches here and there, and I tend to do the majority of my stuff on my computer.. but from what I’ve used the app for, I love it! Thank you Shutterfly!!

- Convenient but super glitchy

Used the app to make a couple calendars for grandparents. 1. When ordering there was a glitch which I did troubleshooting for over the course of several hours. I called the next day and the customer service person told me to log out and log back in. I asked if my work would be saved, he said “of course, yes,” and come to find out all but one of my projects was recovered after several attempts and his troubleshooting. Service was pleasant but he told me “that’s why you need to use our site on a computer, not an app. There are many issues. Next time only use us on a computer.” 2. When trying to make the calendars and select different layouts often the layout wouldn’t get applied. I would have to click through then go back several times. Often I would go back to pages and pictures would be changed, formatting would be changed, etc. without me knowing it. I’m glad I kept going back over and over. Automatic changes happened about 30% of the time. 3. When trying to apply discounts at checkout each price would increase. For instance, my first total was $75, then after I applied 20% off it was $102, then when I applied free shipping it was $123! I went back, removed the discounts which drew me to this site/app (I could have used another competitor) and paid $75 (ie no discounts, paid for shipping). I love the idea and convenience of this app but the reality is really bad.

- Ordering Prints

I have had lots of trouble ordering prints from you-every time I try- something messes up. When I tried to order at the end of Nov-to get Christmas picts-your order screen had me wanting 73 copies of a fall tree. I called the company & tried to get it all straightened out with one of your employees. To begin with, she didn’t understand why I DIDN’T want 73 copies of a fall tree ☹️ I thought we had FINALLY gotten my order straightened out. So I waited & waited & waited &…… I finally called your company again & found out my order had NOT even been placed!!!! So I ordered my Christmas pictures from a store here in my city & had to pay a lot more than I expected to & the picts & Christmas cards were late getting to my friends 😬 When I indicate which picts I want copies of, the screen won’t show me what I ordered & I figure I have to start over. Then the screen comes up with twice as many picts as I need. Thank goodness, this last time I was able to figure out how to cancel the duplicate order & I’m REALLY hopping my order was right & I will get them when promised! One time, my picts came back with half of the pict cut off on some of them. Another time you didn’t print all the picts I ordered. I’m not good at using my phone order & I may be doing something wrong. But it CERTAINLY is hard for me to order items from you!!

- Limited and frustrating

I used to love using Shutterfly to creat my yearly photo calendars, and have been really disappointed in how frustrating and glitchy the website and app have become. I normally create multiple calendars for various family members, and loved the one stop shopping. I was going to create a photo desk calendar, but since you can only create certain projects on the app, it directed me to the website. The website is extremely slow and no longer organized my pictures by month or even in the order I downloaded them, some would come up in order, but others would be randomly placed, making it really difficult to find the photos I needed. When I finally got them downloaded and located the picture, I couldn’t always drag them into my calendar. Saying I was frustrated is an understatement. You also can’t edit projects on the app if you started them online, which is very frustrating when you don’t always have access to a shared computer. The app is very basic and I haven’t figured out if there is a way to share your work with others without giving them your login info. And since I’m making a family calendar, I always share it with the family members before I order. I used to really enjoy making the calendars, and they now have become a giant headache. Will be looking for another platform that will make the process more streamlined and less aggravating.

- App has a glitch

The app is easy to use but is unreliable. I placed orders for making 4x6” photos. I needed 5 copies of each print, as I was making photo albums for my family. I had to hit the plus button for each photo 4 times to get up to the total of 5 for each photo. Obnoxious and time consuming. Placed my order and received it yesterday. Problem is I only received 1 copy of each photo. I thought maybe I messed something up because I looked at the order confirmation and it said only 1 print was ordered for each photo. I assumed it was a mistake on my part...until I placed another order. This time, I placed an order for 3 copies of each photo. Set every photo to 3 copies. Had someone else check to make sure I had put each picture to 3. Again, obnoxious and time consuming. Placed the order and immediately checked my order confirmation. On the order confirmation, most photos said that I had selected only 1 print for each. I immediately canceled my order. So long story short, the app works if you only want to order 1 print of each photo. Any more than that and the app messes up your order. I do like the fact that I can get offers for free products through the app (despite expensive shipping). Overall, Shutterfly has great quality products but definitely disappointed in this glitch in the app, as it made the orders unreliable.

- Quality products, not always user friendly

Pros: Price is good as long as there’s a sale, (and there are frequently good sales). The picture quality is great, and there are a number of good products to choose from. I can upload directly from Facebook, which helps when using a different device for locating the pictures for upload. Cons: If you are not using the right version (desktop version versus app) with the right device, it’s not going to work right. Trying to make a photo book on a mobile device was useless. Using the app just now, the couple of features that I could not find were the option to save my project as I was working on it and the option to edit the photo itself (beyond sizing) in-app. Not being able to save the project with so many pages was scary. There were some instances where the text or photo seemed to do its own thing, and I could not universally apply the same font and size to all the pages, making the project tedious. I know on the desktop version of the site, I can save as I go, but then changing out pictures doesn’t want to work, at least not while using a tablet. Nonetheless, I managed to put together a great book commemorating a great family vacation , and can’t wait to see the end result in the next couple of weeks!

- Best customer service ever for this type of service

I am a new customer to Shutterfly and to show their appreciation and, I am sure to gain me as a lifelong customer, they showered me with wonderful promotions. Additionally, they went above and beyond to help me with a large (many pages) photo book since I have never used this type of service. They also have a variety of styles, layouts, fonts, etc. and an automated styling service as well as the option to have one of their artists create, style, and organize your book(s). I love that they run regular promotions, as well. My only complaints are: shipping is expensive, once a project is started on the full site, it cannot be edited or deleted on the app or mobile site, third, to experience the full benefits of styling books and other projects one must use the full site. Our laptops are dead, so I created my book, ordered my prints, magnets, and styled a coffee mug on the mobile site with ease. The book just wasn’t elaborately styled as it could have been if created on the full site. I am happy with it, though. I will definitely make more books when we again have a laptop. Takeaway: awesome customer service, expensive shipping.

- Never been disappointed

You're always getting discounts. If you see something in the offer that would be great for a gift, get it then and save it. The discounts are really great. We've gotten a free canvas print twice now. The emails may get annoying, but I just swipe and delete. When one pops up that catches my attention- I look into it. You can have it automatically download your pics, and they’re there. (Kind of nice way to store your pics). 4x6 and 4x4 prints-are free just for using the app. Shipping only. No subscription at all. The shipping was $22 for they’re highest order number-250 photos. I'm not the person who goes crazy and gets picture gifts and prints for myself or others. I printed a lot of pictures in bulk to have print versions from my phone. Then I see something cool. I got the photo book for "grandma." The canvas (shipping only) I got 2 free 8x10’s and ordered my 2 girl’s school pics to send to grandparents for their wall. I take advantage of what they offer at a price that's sometimes hard to pass up. But overall- great app. Took me some time to figure it ALL out. But it is easy to use.

- Ridiculous shipping prices

I was going to purchase 16 items and 163 prints. I did have five promo codes, three which came directly off the App. Right before I was going to check out I saw “free shipping if you spend $39!” So I went back and made a nice desk top frame and added a notepad to total over $44, to make sure I spent over the $39 for the free shipping. At check out it now cancelled off 2 of my promo codes for some unknown reason and they were still charging me over $36 in shipping. I did read the fine print that said 4x6 photos were not included in that discount, which was fine, but why are you charging me $36 for 10 magnets, a reusable shopping bag, and 163 prints? I then deleted the prints and figured I could print them at Walgreens for 10 cents, because they are on sale all the time. Even after cancelling the prints which were excluded from the free shipping, my shipping cost was still $27! I don’t understand. I love Shutterfly and the promos, coupons, etc... but they need to do something about the shipping. I think customers would rather pay for the “free” 4x6 photos then pay $30 in shipping for them. I ended up spending $8 and deleting all of my other items I spent 2 hours working on, because I wasn’t paying $88 for the few items I was purchasing since all of them were excluded from the “free shipping if you spent $39”.


I have had multiple orders with delivery or print issues (ordered consecutively) This issues are anytime I add text. I have used the app on each order that has been wrong. Customer service has not resolved any issue. In one case I contacted customer service via email, immediately following receiving order confirmation email that indicated that the photo book I ordered was being sent to my billing address and not my shipping address. Although indicated on the app, the address defaulted at the order point. Customer service asked the correct address, I responded with the correction immediately. I received second email asking the same question again, I gave the address again, I was sent an email saying now my item would NOT make it by Christmas because it was now a reorder (even though I paid for rush shipping), I responded with this concern, heard nothing for two days and receive a final email saying that the item was on its way... to the original WRONG ADDRESS! Separately, I have had the app default and print my billing address on envelopes when I have indicated a shipping and return address. I have not had any issues resolved. So, while the products are very nice and image quality in nice when, you could wind up paying much more that you thought and be scrambling to cover up misprinted labeling. !!!BEWARE!!!

- Customer of 10 Years - Please Read Before Using Shutterfly

I am not the one to post bad reviews ever, however this one was pretty heartbreaking and I want to help others by sharing this. My grandmother went into the hospital with only 30% of her heart working near Christmas. I ordered from Shutterfly like I always do. This time I ordered a cross with my grandmother's picture with us on there. No warnings showed up so I ordered it. It came in very blurry but I did not have time to contact Shutterfly and get a new one before Christmas, so I gave the blurry one to my dad. He cried and I promised I would get him a new one. I called them the next day, a wonderful woman said that even she had issues with it when she ordered one herself and helped me figure it out. She said that I could contact them again before ordering to ensure the second one would be right which the person said it was perfect. I saved the chat of the person who helped me. It came in blurrier than the first one. I just called for help again when the rep and her manager refused to help me because I accidentally entered in a different email address (same name) on the order than the one on the account. I was heartbroken that after 10 years of many orders, they would not help me with something that means so much to me and my family. I am now on the search for a new company for my future orders. Hope this helps.

- Photo books need better quality

I’m a wildlife photographer and I’ve been making Shutterfly books for 10 years. I’ve done dozens. I’ll just say that Shutterfly has great customer service. The program for photo books has expanded and improved. However, the cost has gone way up. My average book costs about $175 after applying codes and discounts. I don’t mind paying for a beautiful big photo book. The big problem is in the quality of the printing. I just got my book of Alaska. My original photos were breathtaking. But the printing was dark, grayish, and contrasty. I got a credit for another book but had to retouch almost all the photos to accommodate the Shutterfly printing process before reordering. That was a lot of work, almost 350 photos needed artificial lightening to compensate for the dark printing. I do realize that the printing is set and runs it on a general setting. That’s fair enough. But the settings are too dark, are not close enough to the originals and the quality poor. If I showed you an original photo and then the same in the book, you would not believe the difference. And, yes, I shut off Vividpix, an awful feature in which colors are glow in the dark vibrant. So, conclusion, the quality should be better for the price.

- This app has a lot of glitches.

This app has a lot of glitches. It took me multiple days to get a large photo book put together. The app kept deleting pictures I had inserted into set pages. No where to be found. It also wouldn’t let me delete pictures I decided I didn’t want, to replace with new ones. I needed to use all 200 allotted pictures, so I had to remove what was unwanted. I kept trying to delete the pictures, but would have to restart the app and open my project back up to get them to actually remove. This would cause problems with losing my saved work. Also, the “BACK” arrow button was poorly placed. It was right above the button used to focus in on a specific page or have a broad view of all the pages. I kept hitting it by accident and having to reopen my project, because it had exited me out! 🥴 I finally finished my book at 1am. I started working on it early this morning and had already worked on it other days. I am praying it turns out good... because it cost me about $200 on SALE... and hours on end. It’s a present for my oldest daughter’s 16th Birthday. I am a bit of a perfectionist, but these glitches made what would have already taken a lot of time, so much worse. Hopefully next time I try the app to make another photo book, these things will be resolved!🙏🏼

- Major Flaw

I downloaded the Shutterfly app to make a photo book as a birthday gift. The price was reasonable for 23 pages, and there were plenty of unique and fun formats to organize photos and text. There were unlimited fonts of all different styles (the book themes looked good in the previews but honestly didn’t look great in the book itself; I stuck with a plain white book.) At first it was going great until I added the book to my cart and proceeded to order it. Well, the app said that they couldn’t load the book at the moment and to try again. I tried everything- making the entire book all over again, signing into a different account, even deleting and reinstalling the app. Nothing worked. This was very frustrating as I ended up spending several hours on making the same book over and over to no avail. I don’t know what the problem was but we ran out of luck and gave up on Shutterfly. I wouldn’t recommend investing many hours in the app like I did unless you have lots of time to kill and are prepared for the risk of problems with the app. Poor quality- they need to fix this issue in order to gain customer trust. Will not be ordering from Shutterfly ever again- instead I will stick with Snapfish or Walgreens to make photo related gifts. Disappointing.

- Free 8x8 photo book from kohl’s order

I ordered some things from kohl’s a couple of weeks ago and when I received it I had a coupon/gift card from Shutterfly for a free 8x8 photo book! I usually don’t use these kinds of coupons I get in the mail but I checked it out and started making my 8x8 photo album and I am impressed so far. There were 20 pages not including the front cover that you could put pictures on. Each page could hold up to 4 photos and some of them you could type a description below it, beside it or between the pictures. I could not believe how many pictures I could use!! It told me if the picture was low resolution so I could change it out and if the size of the letters were too big for the font I chose. There were probably 50+ fonts and colors to choose from for your descriptions. I only hope it turns out as great as it looks!! I lost all of my pictures in a house fire 5 years ago and I’m finally starting to print them out again and this book is really going to help! Thank you Shutterfly and Kohl’s. I greatly appreciate the free photo book gift!!

- Placing calendar order

I first talk to Kishna and she was doing a wonderful job replacing my order for my calendars! She did everything sheDid everything right until my session got timed out. So I went back and then talk to Knox and he added a birthday for me to the calendar but he only ordered one calendar when they’re should’ve been five the way Kishna had said that to begin with. I don’t know what happened so I went back in and ordered four more calendars to make it a total of five and still had to pay a $2.45 charge, I had already been chatting for over an hour and a half between the two people so I went ahead and place the order anyways paying the extra $2.45. That was the difference from the credit that she originally gave me. And somehow when I went back to customer support and knocks only ordered one, there must’ve been some fee that wasn’t taken care of. I was very appreciative of their help and they did an excellent job as far as I can tail. I’ll know more when I get the calendars in the mail thank you very much and happy holidays


This app is the absolute worst I have ever used? 1st I was working on 2 different photo books, then the app started crashing. Everything was ok at first then I noticed I lost one of the books I was working on. No big deal cause I still had one. I worked with it for 3 weeks because the app kept crashing, then it wouldn't upload any of my pictures. Today I try to go in and finish my saved book only to find out all of my info and my book was lost from the app crashing. I have been trying to start all over without a comolaint, BUT the app has already crashed on me 10 times. I can't even put 1 photo in the book without it freezing or completely shutting off. Now you people want a review and for me to refer my friends? You have to be joking. There is no way I would recommend this app to anyone!! I have lost 3 books and I don't think I want to continue starting and restarting every project that I would like to have. The main reason I have been working so diligently on this book is because I want to give it to my mother. My father passed away a little over a month now and I have been trying to make this book of them for her. Now I can't even get that to work! WHAT DO YOU SUGGEST?!? I am very dissatisfied, disappointed and frustrated. Thanks for NOTHING! I didn't even want to give any stars for this app

- I absolutely love this mug!

I ordered a beautiful ceramic mug with photos of my best friend (my Husky Prince) and myself doing our favorite thing- adventuring together. I’ve been feeling down and this gift to myself means so much. I saw an ad on Instagram for a free mug, and thought what the heck! I will say it’s not actually free, shipping is a bit high and because I chose a cute custom mug my total was about $12. Not bad however, for the quality of the piece and how much it means to me! I am impressed by how nice it is, I don’t think the gold leaf will chip as it has a nice seal over the mug. I’ve always wanted something from Shutterfly, but couldn’t afford it. Thanks for this awesome promo and showing me how great your service is. I’ll definitely order more things in the future. OH YEAH! The app… is so easy to use and makes it fun creating your projects. It really gives you a good feel for how it will look and my project came perfectly materialized just as I created it! ♥️♥️♥️ THANK YOU. As an influencer I get paid to share products but I love this so much I’ll be sharing it for free.


Ordering photos through this app was an absolute nightmare. The app would take over a minute to load after every button I pushed. It would only allow me to add one photo at a time to the cart before closing me out of the app (sometimes not even one). This was extremely frustrating as I was ordering 180 pictures. The only reason I kept using this app was because the app allows you to get unlimited 4x6 and 4x4 prints. Even with shipping, this allowed me to save about $30 compared to Walgreens. After about 8 hours in the app (not joking, I checked my screen time) I was ready to checkout. When I tried to checkout the app would not let me and kept shutting me out. I restarted my phone multiple times, updated my phone, uninstalled and reinstalled the app, and the problem continued. I eventually decided to try using the website on my iPad. I logged into my account and about 10 photos were deleted from my cart. At this point, I was beyond frustrated and just wanted to get my order placed with what was still in my cart. The website was also extremely slow, but after about 20 minutes I was able to place my order. I wish I had just spent the extra $30, ordered from Walgreens and saved my self a whole bunch of time and headache. Will never be using this app again and DO NOT recommend.

- Double cost of at check out

The price of the items in the cart are doubled when you proceed to check out. Promos such as 5 free magnets don’t materialize, and the cost is therefore not deducted. A mug and 5 “free” magnets cost nearly $18 dollars to ship! The promotions that they grab your attention with in large print, don’t really apply to most of what you want, or you have to buy in very large quantity in order for them apply. I phoned Shutterfly via an 888 phone number which I searched for and found online, and it is completely automated, complete with fake typing sounds in the background. You will never be able to speak with someone. If you want to discuss adjusting the cost of the items, you have to check out and order them anyway, get the order number, and then email to a specific address to explain why the cost of the items you’ve already ordered need to be adjusted. The automated message informs you, that once you email this address, you will have to wait 3-4 business days to get a response to your email. By then, I would assume your ordered items would already have been delivered, and you’d likely have even more trouble getting prices adjusted on items that were already shipped to you! This is garbage. I will look for Christmas cards and photo-gifts elsewhere next time around.

- Lovely things to order!

The app & website was pretty easy to use, TONS of options, a lot of cute things! I came across this site/app trying to find some where to make a custom blanket & garden stone for my daddy. His dog passed away last week & it really killed him.. so I wanted to do/make something special & found the perfect items on here!!!! He’s definitely gunna love it. I can’t wait! The only thing I wasn’t too happy about, especially w the amount of money we just spent & the only reason I’m not giving them a full five stars, shipping costs. Almost $30 just to pay for regular, no expedited, quick shipping. I found that to be a tad bit much... Yes, they seem to be good quality items & such but I just don’t feel it’s necessary to charge for shipping or at least not AS MUCH ORRRRR (sorry for so many “Ors” lol) if someone spends over a certain amount, deduct some money off of the shipping/free shipping. Just a suggestion! We’ll definitely be using Shutterfly on the future for any other things like what we ordered today. 9/10 recommend, for sure! 🥰

- Beyond Exceptional!

Customer service! ..incredible! Quality... the BEST!! Shutterfly has the absolute best promos (if you subscribe to their emails/app)..they basically send freebies/deals almost every day! The ONLY thing you ever pay is shipping but that is okay bc everyone has to pay for shipping! Shutterfly was my go-to for my wedding invites, thank you cards, new year calendars, annual photo books, boudoir photo book for my husband to-be, and all of my personalized gifts for birthdays and Christmas for my closest friends and family, in-laws, our-laws (lol) and entire wedding party... I also have a huge family, AND just got married Oct 14! Shutterfly was my go-to source for to personalize all of my wedding gift thank you cards, engagement photo books, wedding photo books, wedding guest sign in book, and the best part, they save all of my photos in a cloud (free of charge like Facebook used to)! Their customer service reps helped me personalize, customize and perfect each of my needs they are incredible! I do my research, and have found that there is no one better than Shutterfly! Trust a bridezilla on this one!

- Terrible user interface

This app is horrible. Wanting to work on a photo book on my iPad instead of firing up the desktop computer I downloaded this app because Shutterfly won’t let you edit a book in chrome or safari on the iPad. (I don’t have this problem with other publishing companies.) First I am FORCED to upload a minimum of 20 pictures for a photo book (I had 17 for a baby book I am making). Then it automatically populates them into a book and I can’t remove the extras from the photo tray. The book is blank and I have to choose the design AFTER the photos are added. No way to preview designs first. Design choices are cheesy and limited compared to what they offer to work with online. That’s as far as I got before I deleted this app. Waste of my time. The only reason I come back time and time again to Shutterfly is because they offer so many “free” items (but don’t get me started on their ridiculous shipping costs). To be honest the print quality isn’t that great and it varies SIGNIFICANTLY all the time. I’ve had to contact customer service frequently for photo books that have terrible print quality (over saturated, too dark, etc). I definitely don’t see any merit in using this app. It offers no advantages to using Shutterfly other than you don’t have to be on a desktop computer.

- Wedding

What an amazing site!! We got married on April 23rd of this year in Detroit Michigan and did a complete Detroit theme. Our save the date and wedding invites were done through Shutterfly and they did an awesome job….they were beautiful! At our wedding our tables were Detroit landmarks and Shutterfly did the table cards with a Detroit landmark on one side and a picture of me and my husband to be in front of that landmark on the other side! I even had them do a passport card that got my wedding guests up visiting the other landmark tables to get a “stamp” and mingle and then we drew the stamped cards and had 4 gift baskets they could win for visiting all the “Detroit landmarks”!! It was phenomenal!!! Everyone loved it and had a great time meeting with all our family and friends!! Shutterfly was a key ingredient in making our special day memorable for us as well as all our guests!! Don’t bother with fancy stuff for your wedding…….do it yourself through Shutterfly!! Reasonably priced and great quality work!! Thank you for making our Detroit wedding the talk of the town!!

- Good but not user friendly

I like the choices, but the app is not user friendly. It seems easy enough, but there are some major hiccups. For one thing, when you add something to the cart, it removes all the pictures you’ve chosen other than the ones you’ve used. So if you’re getting multiple things, you have to go back through and add all over again. For me, that is a HUGE issue bc I like to compare. So it was awful. Then at one point the app just closed. Either bc it was overwhelmed or I was taking too long. Hence the 2nd issue for making me go back and re-add all the pics I already chose. I already once spent a VERY long time (8hrs, embarrassingly enough) and at the end, after I placed my order guess what? There was no order, and there was no saved work. Awful awful awful. I wanted to vomit. I literally didn’t sleep, and literally spent the entire night doing this. That was my first experience. Tonight I came on here for three pictures that I needed. I saw a great deal. Not only did it take me 1.5hrs, but in the end I ended up spending $55 for my “freebies” and like 5 pictures I got. $33 in shipping. Anyway, it is a lot of time, a lot of effort, and a lot of money. So I’m not impressed.

- Mobile App Needs Work

I was trying to create a wall calendar from my phone. You can't personalize any of the dates and you're incredibly limited in the layouts: I remember making a calendar on my laptop a year or two ago and I could change/adjust the photo layout, both by making a picture larger or smaller AND adding text or "stickers" (little illustrations) wherever I wanted. It probably took me SIX hours because the app kept closing on my iPhone and then when I could finally log back in, all of the pictures that I had added/removed from the pool of pictures available to me would be gone and I would be starting over with original pictures I uploaded. ALSO, I would select a picture not being used in the calendar and go to delete it (so I could work around that ridiculous maximum number of uploads), only to be met by a pop-up telling me the picture was being used elsewhere in my book and did I want to delete it? Well, I knew I wasn't using, a picture of my dog, for example, so I'd drag it to the trash and *POOF!* a picture of my nephews would disappear from the calendar page I had already designed...but my dog's would stay?! Took WAAAAAAAY too long to complete this project. This app needs some serious help :-/

- Not clear enough

I appreciate the creativity of concrete photo objects that I can access and create here. But it’s tough to find what I’m looking for (too specific on the words pre-chosen for ornament designs, announcement and greeting cards) and difficult and frustrating to work with discounts and individual shipping fees. Discounts often rule out certain designs within a type of item, but I have found no good way to sort those, and done the design time only to discover cost was far higher than expected. The shipping prices for economy are crazy high. Numerous times I have worked hard to meet a sale deadline only to discover that shipping still knocks it way out of my budget because it’s for every individual item. And if *I* can ship a flat-rate priority box, 2-3 days in transit, for $6, surely you as a company can do it for that or less, especially at 2-3 weeks transit. I don’t object to your pricing things fairly, but I would like it to be obvious and straightforward so I don’t waste my time on things I can’t pay for. Not seeing the final prices until the checkout final screen makes it tough too. Please make it more user friendly.

- Horrible experience

Ironic how the Shutterfly system will NOT let you post a one star review, claiming each nickname I picked to post my complaint was already bei used even though I resorted to using random letters instead of nicknames because I could tell they were doing that. I’m disgusted actually! Wow. Paid $30, yes, $30 to be certain I would receive pictures in time for my mom’s out of state 70th birthday party which was a week and a half away. The night they were to arrive and we were to leave for our trip the next morning, I tried to get a human via phone and online with no luck but was able to find the pictures were at ups waiting to be scanned and would be delivered by 8pm the day after I was guaranteed they’d arrive so NOT in time for the party!!!!! I spent more time calling last night and today and customer service was closed. Finally got someone on phone who simply could not help at all, nor could her boss, who kept having me repeat addresses many times and wasn’t able to get me the pictures for another six days!!!!!! Why on earth can’t they print pictures and overnight them in less than six days? After 32 minutes, I gave up and hung up! This is NOT ok!

- If you care about grammar in your keepsakes, app is not worth it.

Got a 6x6 Photobook printed using the app. Carefully typed everything with proper grammar, as this was going to be a keepsake. Upon receipt of the book I realized all the apostrophes had been removed from all text entered, which I did not see when making the book due to the ridiculously small size of the print in preview mode. I went back and looked at another project I had in the works, and sure enough, all apostrophes had been removed from that as well. After figuring out this was an app glitch I contacted customer service and they kindly gave me a credit for the book. Hoping the glitch was temporary I asked if this was something that would be fixed in future; and here is the reply I got: We are sorry to hear that your order did not turn out as expected. We are sorry to inform that we do not have an option to add or prints "apostrophes" in app. However, you can create the photo book in your website account and can add "apostrophes". We would like to inform you that "apostrophes" sometimes will not print in products. Please use full expansion of the word, so there will be no issue with the text printing on the product. Oooookay then. Let’s not get into possessive nouns or pronouns then....I’ll just use the website.

- Absolutely maddening

When I first used Shutterfly, it was relatively intuitive and easy to understand. But the developers seem determined to make it less user friendly and more bewildering with every update. It’s gotten to where I have to give up on it. First, it’s almost impossible to sync photos between the website and the app. If you want to upload a better resolution version of a pic than what you have on your device, good luck. I can’t figure out for the life of me how to do that. And if you send a better version of your pic to your device, the app won’t detect it for some reason. This would all be fine if the website and the app offered the same products. But they don’t. Try selecting a canvas print in the app, then try finding the same format, for a better resolution version of your pic, on the website. It can’t be done. This is all too bad, because it’s a pretty decent service when it works. UPDATE: I should add that they charge a ridiculous amount for shipping, yet delivery is sloooowwwww. ANOTHER UPDATE: I’m downgrading my review even more, as the app and the web version have gotten, if anything, even more frustrating. I’ve given Shutterfly one more go, but that’s it. I’m done.

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- Took me a while to figure it out

Hi, I just wanted to do a photo book, and I had lots of problems getting it all sorted...... I wish you had a list of steps to follow. Once you know what to do, it is quite easy, but it took me a while to do my book as I would have to leave my iPad, and found I had to start again. I’m sure it is all quite straight forward, but it poses problems when you are not sure what you are doing. But I stuck with shutterfly as l have liked my previous photo books.

- Excellent quality - no problem from Australia

Firstly - you should ignore the comments on earlier reviews about not suitable for Australia. Possibly this was the case then but I am in Melbourne and have had no issue whatsoever (Oct 2017). No problems using an Australian credit card or an Australian shipping address (Post Office Box). Book arrived in 7 days from shipment and post was US$15. The overall book plus postage is certainly not the cheapest offering but I figured I would remember the ease of use and the quality of the product long after I finished complaining about the cost.........I got a 50% off deal which made the cost reasonable but do be aware the costs are quoted in US$. This was my first effort in using a photo book service. Shutterfly was recommended by a friend but I also looked at a few other alternatives - Australian based and international. Personally I found the Shutterfly software to be superior with its integration with the iPhone app together with the (PC) desk top online software (not downloaded) and the overall semi automated approach to the layout of the photo book. The range of templates was comprehensive and looked great. Note you do need a fast internet service to make the best of Shutterfly. Today I have received the finished product and it’s just beautifully printed. Very very pleased and I am now looking at past photos with the idea of doing more books from past travels.

- Sadly after a few years will not use them every again.

Sadly after a few years of enjoying there amazing app and 250 free prints just pay shipping from Australia (which was about $40) they decided to switch to another company so it’s quicker and we can follow the package but that’s not why I use the app. I understand coming from America it will take a while. So for me to get those pics for much cheaper, that’s what made it happen. So now they want to charge $120. Yes $120 for shipping. My mother will send a box from Oregon 5x the size for half that price. I also tried contacting them to about it and hoping I can still have another option as like last time, but they didn’t seem to care. Which made it even worse. So I will be leaving them now and making sure all my friends know about it.

- Not allowing me to log in

This is wonderful app I love that you can create you own master pieces. Is anyone else having trouble logging in on the app. When I log in in the app it says invalid password or email and then when I log in on the website it works fine I have changed my password so many times it’s getting frustrating now please help!!! I have deleted and reinstalled the app and still doesn’t work .

- Very user friendly, Great deals!

This is the 3rd time I’ve used Shutterfly and its has always been a pleasurable experience! Can use app straight from iPhone photos to create amazing projects. I’ve used others companies who are very complicated can’t create on phone need to use computer which makes it difficult and others have a lot of hidden costs too. I will only use shutterfly now

- Not as user friendly as I expected

I had problems with the program not saving my work and I ended up having to redo many times before I finally got my project finished. Although I had selected font style and font size, each time I went back to do more the program had reverted back to a different font and size. I also had problems getting my saved projects to actually open. Finished product however was something that I was very happy with.

- Great, but could be greater still.

I like the easy setups in this. It takes a while like any book, to set up your photos in the right order. However, I would like some colour and brightness tools to clean and sharpen up my photos to the best quality. Plus I want to create bigger books up to 500 pages, and a wider choice of sizes like some other competitors. If you guys could add these, I’ll bump my rating to 5 stars.

- Could have been a five star

Easy to use. Functional. Looking forward to getting my hard copy. However, was sucked in to using this one on the promise of free shipping and freebies, like X amount of prints, etc. After spending forever on doing up my album, I got to the checkout to find out that I wouldn’t be getting either of those things. Couldn’t pull out after spending hours on my project. Very disappointed about that, otherwise it was great.

- First book

Little hard to first get started...and options very small so cannot really see what you are getting. Was unable to remove photos using my next time will use a PC. Excited to see my first book

- ❤️

I’ve used Shutterfly for years and have never been disappointed!!! I have made many books, mugs, coasters, ornaments, phone covers and assorted other gift. No one has the range or ability to be as creative with layouts or just follow templets if you don’t want to put as much into it! There is something for everyone!

- Great editing design, EXPENSIVE shipping!

Great and easy to use design for editing beautiful books, plaques etc. Unfortunately not able to continue using with the very expensive shipping cost to Australia! Much more than the products themselves. And then to discover the cost shown (though not transparent) is USD which is another shock when even higher cost comes on bank statement in AUD.

- Amazing value and so easy to use!

Thanks for making such an easy to use app and so many incredible promo deals. Makes me actually print my digital photos that I’ve been procrastinating on because was overwhelmed by the task, but Shutterfly has a great interface, is fast and easy.

- Thank you Shutterfly.

Today I received your message regarding my old photos which I had mislaid. They related to a trip my man and I had made in 2005. He passed away in 2013 so these were a very welcome find. I will now create a photo book so I can enjoy that time forever. Many thanks Shutterfly. You are a winner. VM.

- The prints

The good thing about this is that the photos case in earlier than they were expected but the downfall of this was that despite cropping the photos to what I wanted, so many of my photos were wasted and I paid $127 for it. Only a handful of photos turned out the way I wanted them to so this was a bit disappointing

- Baby book

I haven’t received it yet but the ordering and creating was fun. I learnt as I went so it took a while being the first time. Can’t wait to get it and see if I will be ordering more. Thanks

- Love Shutterfly

I love Shutterfly -it’s so easy to use, And the prices are good and so is the quality . I’ve been creating gifts for years for my family all using Shutterfly and I’m always very happy with the end product!

- Hard cover books

Once I got the hand of the program I found it to be very easy. Be ready to take your time and explore the program.

- App lost work

Was making a calendar for Christmas presents, spent an hour or so on it, was flicking between photos and shutterfly so I could see the dates the pictures were from, and when I went back to shutterfly (having done this numerous times in the past hour) the calendar was totally gone and I will have to start again

- Outside US/Canada

It might have been helpful to know you don’t deliver outside of US/Canada before I spent an hour selecting what I wanted to buy, editing & so on. It didn’t even tell me when I was trying to pay.. just froze on the address. It wasn’t until I allowed access to import contacts to see if that would work that I finally got a notification

- Customer Service

Couldn’t be happier with the response and action taken with my request. Unbelievable service and product choices. I applaud Shutterfly for their commitment to their customers! RDawnB

- Great service User friendly site

Love Shutterfly I know I will always be happy with the results. It costs me a little more due to the international postage but I know I will get a quality item always.

- Fabulous calendars

I just love the Calendars. There quality is amazing. They make wonderful gifts and recall many memories. Have bought many times from Shutterfly and always happy with my purchase.

- Love the new and improved shutterfly

So much easier to upload pictures with the app. And can’t wait to get my soft cover books!

- Lynne, Australia

No instructions made the first order difficult especially when doing the final editing of additions & deleting of photos, & trying to change The layout. I have not yet received the order so I cannot rate the quality yet

- Expensive postage to Australia

It’s a shame that it costs so much, it doubles the price. Can you not use an Australian company to process your orders from Australia. It would make your products much better value and more attractive to customers.

- Too easy

I love the ease of creating a book and then the speed of sending off an order

- Love using this app to send a few phone photos to friends

Great surprise for friends to receive photos in the mail.

- Ridiculous shipping costs

After spending many, many hours creating my album on the app it wasn’t until finalising my order that I realized it would be $100 plus for shipping cost. Have not received the product yet so hopefully worth the cost and my time.

- Family photo books

I found it a very good program to use. I am now interested to see the final results

- Love it

It’s the only photo book service I will use. Love the quality and the options available!

- Photobook

Excellent quality and arrived before the estimated time. Would definitely use again!

- Great, easy to use app. Great product

Love Shutterfly and all it offers. The app makes it so easy to create and order things on the go!

- Easy to use

Very simple and easy to use! Quality products. Love it!

- Photo books

Fabulous customer service

- Good customer service, expensive shipping

Good customer service and great quality. But international shipping is the same cost as the products and promo codes don’t apply. I won’t be ordering from shutterfly again unfortunately until shipping costs are more reasonable.

- Easy and good quality

It works easily and quickly. Lots of good promos and the quality is good. A good way to use your photos.

- Fantastic quality

Awesome products, would use it much more often if shipping to Australia wasn’t so prohibitively expensive.

- Lynette Hoare

Have always been happy with Shutterfly. Easy to use, lots of options and good O/S delivery service. Will continue to use them.

- Great to use, ridiculous postage

Loved making a few Christmas gifts for family and friends at a good price, then shocked by $70 postage to Australia!! As much as the items I was ordering, which were all flat and light!! Not in line with the postage costs of other companies in the US. Very disappointing to have wasted time doing this.

- So easy!

So many great photo book formats and so easy to use

- Review shutterfly

I love shutterfly. Sooo much it is so handy and creates beautiful things . But it is a little expensive

- Happy customer

Easy app to use , very excited to give my gift to my great grandma for her 90th birthday

- Great products

App is very easy to use and I love the products

- Love shutterfly

Love this company. Always happy when my Christmas cards arrive.

- glitchy

the app is incredibly temperamental, it is impossible to line up photos and place them where you want without the app spasming.

- Kandiceee

App was really user friendly to use.

- So Easy!

Just upload and send!

- Love it!

Easy to use. Awesome products. Excellent quality.

- Discounted ?? Beware of shipping price

It’s disappointing when they advertise a sale, so you put in all the effort to create the book but then at check out you realise the shipping has doubled..

- App keeps shutting down/ turning off whilst trying to edit photos

Whenever I’m trying to edit and crop my prints the app shuts down about halfway and looses progress of all previous cropping

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- Love it!!!

App is so easy to use! Great deals and prices! Cute designs!

- Incorrect pricing from what charged!

If your Canadian, and logged in with a Canadian address, you would assume the prices listed would be given in Canadian dollars unless otherwise stated. NOPE! It will state no where that you cost is actually in US dollars (not through checkout or confirmation email), until you check your bank statements and find out they charged you way more than you thought you were paying.

- Insanely expensive shipping costs

Didn’t think the prices were too bad until I got to the end of the checkout and saw the insane shipping costs to Canada! I canceled numerous items I was going to purchase, and I only got the cards I really wanted, to reduce the shipping fees.

- Awful Shipping prices

The products are great and of high quality. But the shipping costs more than the product can a drawstring bag add $12 shipping to an already $20 shipping fee?? It literally weighs nothing!!

- Canadian Users

The app itself is lovely, great ideas for combining memories with useful and touching gifts. My problem is The shipping rates are incredibly high and any free shipping promo is only applicable for US residents.

- Great

I like the app, makes it easy for quick orders. A little dissapointed how the orders gets all mixed up and the pictures arent in the same order you ordered. Makes it harder to put in an album. The quality of enlarged pictures arent good either. The deals are great for 4x6 pics which is worth ordering..

- The WORST app!

App constantly crashes and shuts down. Can’t make any type of item (photo book, keychain, pick prints to have printed) without the app crashing. All the app exclusives, but the app doesn’t work? Wish they would fix the issues going on, but it’s been an ongoing issue for as long as I’ve had it

- Canadians Beware

This company charged in US funds. This was unclear to me when I ordered my photo book. Therefore in addition you will need to pay an exchange rate fee. The cost of the book was disappointingly high. It's best to deal with Canadian companies.

- Shipping so high

Shipping is quite expensive to Canada so the free book ended up costing me 56.00!

- Easy to use

Quick and easy way to make mementos and family heirlooms.

- Too expensive

Promos never work. Shipping too expensive.

- Great quality

I love all the gift options shutterfly offers Print quality is excellent Customer service always helps with issues Delivery is very fast Website is so easy to upload pics Love love love Shutterfly!!

- Photo books

Best book making service

- Easy peasy

Easy peasy! But the shipping is very expensive. Prints were cheap so I hope the balances out the outrageous shipping cost.

- Good

Great prices

- Love the Quality, discounts not applying

The quality of the paper products and printing is great…. Advertised discounts not applying

- Wonderful quality!

I have always been completely satisfied!

- Shutterfly

Love everything about it. So easy to use and the products are fabulous quality!

- V0p2a0

Will be on your site for more

- Great books but Expensive Shopping

Today was my last order with Shutterfly since you are charging $30.00 to ship a flat soft cover little photo album and it’s outrageous. I had spent so much time to creat and design it that I couldn’t really back down but I will no longer use your service since local printing company in Canada can do the exact same job/provide the same quality products for the price of your shipping cost. This is quite disappointing to me as I have been a customer for almost 10 yrs now and shipping has never been that high.

- Works Great

I wish it was CAD instead of US

- Shutterfly

I have used Shutterfly for over 15 years and am extremely pleased with the products. Excellent quality and fast shipping. Thank you very much!

- I like the apps!!

I like the apps!!

- I have been loving Shutterfly for years!

I use this program to make annual photo albums, calendars, gifts and more!

- Nice selection and quality

Nice selection ! Down fall is shipping is pricey if you aren’t from the states …

- Editing and shopping cart problems

Originally thought it was a slick website. However after spending hours making a photo book for my grand daughter the shopping cart didn’t work and then the editor froze. The help desk was difficult to reach and after over an hour of me telling them they had an issue I was finally listened to. I used the phone app to complete this order but didn’t really get a good final preview. This is Costco’s new service link. So far not a great starting experience. Also I wasn’t told pricing was USD.

- Review

I am doing this on my cellphone so hard to see the pictures. Wished I could enlarge the pictures to see them better

- 2023

I find Your new system very difficult to use. Your online chat was of no use and just left me hanging I very much miss your past method and this new set up is by no means any improvement. Unable to delete one page without defeating two. Text is a disaster - if you make a mistake seems you have to re type everything, but it’s almost impossible to see in the first place? Couldn’t see anywhere to write on the spine? Couldn’t find how to title my book? I could go on but the list is too lengthy! Obviously I’m missing something but had the old method down pat - difficult to find assistance - no one I have spoken to that deals with you is happy. A disappointment Lynn Gainer

- Calendar product looks good

Creating a calendar is easy to use, good styles and layouts. Only is that maximum photos that can be uploaded is 50, but some styles require more. Had to change the layouts of several pages to accommodate the maximum of 50 thereby not making it as easy as could be.

- Watch out for shipping costs

It was very easy to create the album, but please watch out for the shipping costs as they completely make up for the discount they provide by adding a ridiculous amount of shipping charges.

- Shutterfly = 5 Stars!

Luv the products, quality & freebies from the app!

- Lots to choose from

Shutterfly was a very easy website to understand. They have a lot of options to choose from when purchasing. Also, the free prints are nice, though it would be nice for cheaper shipping.

- Sybil’s reviews

It awhile to get the prints. But that was expected. The picture quality was excellent. Easier for me to request from home. I will continue to use Shutterfly.

- Great Site

Still needs some work to make it more user friendly

- Love the app but…

I have been a Shutterfly customer for over 20 years. Love that Shutterfly evolves as does technology. However, I‘ve noticed that I’m able to move images on my Shutterfly account from one album to another only when doing so from a computer and would love to be able to do it from the app on my iPhone. I would also love to be able to move albums from one folder to another via the app and not have to resort to doing it from my computer.

- Terrible functionality

Will not ever use again

- Easy to use

Great app that makes ordering pictures even easier!

- Excellent products

The results were even better than expected!

- Excelllent service

Happy to be able to order online and have my items shipped to my address or other friends and families addresses.

- Shipping costs

Brutal! Quality is great, but your shipping costs are way too high!

- Great photos

Great ideas for photos, beautiful vibrant prints and quick shipping.

- Awesome Canvas Prints!


- Love it

I use it yearly for my calendars for over 5 years now. It’s a great site and great quality printing and paper

- Excellent I would give more then five starts if there was any more!

Fast professional courteous and very generous. The quality of the pictures are great even though I made them with my little phone. Thanks a lot.

- First time and easy

Wow didn’t realize how easy this was. Look foreword to the actual copy!!

- Love the books

I have used Shutterfly for years I love their books Space saving scrapbook style photo albums😊

- Amazing, as always

I always get such wonderful products and customer service from Shutterfly. It’s my go-to place for personalized gifts!

- Did it!

Great website allows old guys to be tech savvy!

- Lois Robideau

Love the ease and finished product. Efficient and fast service

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Shutterfly: Prints Cards Gifts 13.0.0 Screenshots & Images

Shutterfly: Prints Cards Gifts iphone, ipad, apple watch and apple tv screenshot images, pictures.

Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images
Shutterfly: Prints Cards Gifts iphone images

Shutterfly: Prints Cards Gifts (Version 13.0.0) Install & Download

The applications Shutterfly: Prints Cards Gifts was published in the category Photo & Video on 2009-04-04 and was developed by Shutterfly [Developer ID: 309465528]. This application file size is 148.41 MB. Shutterfly: Prints Cards Gifts - Photo & Video app posted on 2023-01-11 current version is 13.0.0 and works well on IOS 14.0 and high versions. Google Play ID: com.shutterfly.ShutterflyUploader