Kajabi Creator App Reviews

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Can’t even sign in. Can’t sign in because I signed up with Google so… yeah.

Unknown error. Been launching this app for several days and always get “an unknown error occurred.” Have yet to get it to work.

Rough. Buggy, unpredictable and limited functionality. It doesn’t seem to have been intentionally designed at all.

Keeps Crashing. It’s great when it works. Unfortunately it doesn’t work often. Continues to crash repetitively. Someone please fix these bugs/issues

Very limited app and notification errors. I was excited to know that there was a creator app from Kajabi but when using this I felt let down because of its serious limited abilities. The only thing I can do is check sales and find someone on my email list (and add a lesson to a course but usually that’s not what people would do on mobile anyways). That’s it; no checking emails that were sent, no creating emails, no checking or updating any products and offers… I really am not sure what this app is for, because I can get notifications of sales through email. And for any email or product /offer stuff, I have to go to chrome or another mobile browser (which is very difficult to navigate because kajabi site is not mobile browser friendly) if I need to do anything on the go and don’t have access to desktop. And the thing with notifications is that it erroneously counts 1 subscription as 2 sales. Don’t know why but it only does it for subscription sales. Also it counts free products as sales too; at least if I could tell that it’s a free product sale in the notifications it would be more helpful and accurate. As of now, it feels like it’s too early to use this app. I hope more features will become available in time.

Contacts. The ability to add contacts on the go and then search by multiple filters is awesome!

Learning…. Takes a bit to really understand where the best features are but I think I’m getting the hang of it

الدخول صعب. كالعادة كجابي تطويرها بطيء وضعيف ولايوجد دعم فني محترم.

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I don’t feel supported. Here’s the thing. I just spent $2600 Canadian dollars on a subscription and I have been going back and forth with support about a problem. Instead of reading the chat/email history between me and previous support team members every single time I keep getting the same answer and they aren’t helping me with the problem that I actually have. So my honest feedback is they have training videos to help creators but be prepared to figure it all out on your own. I tried booking a zoom call for support as well but no immediate help. I won’t get an actual time slot until 2 weeks out. For me that means missed sales and I’m just disappointed because when I was on a trial period I was promised great support but my experience is not of that.

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