JBL One App Reviews

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Precise location required. Why is permission to share my precise location required to connect the sound bar I paid for to my personal wifi? Shady

Dropped the ball on this app. If JBL made this app with an actual equilizer function like the JBL Headphone app then I would think about changing my review but this app is pointless when using it for the JBL Bar 1300. It is sad because that sound bar set up has some serious potential that is extremely limited by the functionality and controllability which is supposed to come from this pointless app!

Bluetooth issue. I really like the sound and the bass of this WiFi 5. However, the Bluetooth performs poorly when I take it on the go, that is disappointing

Connectivity. It would be great if you could connect other speakers. I have a JBL Xtreme 2 and can’t connect the two speakers. To have the same music playing inside and outside with two different JBL speakers would be ideal and should be an option.

Not loud!!!. Disappointed in the sound quality!!!

Speaker keeps shutting down.. Reset. Set to never Auto Shutdown. Keeps shutting down after 1/2 hour. Poor support.

Needs work with authenticating with Alexa MRM. I could not get the app to authenticate with Alexa. I have 2FA on and the app was telling me to enable cookies. It was an endless loop of trying to get it to log in. I finally tried to fresh when it gave me the cookie warning and then log in again. At that point I was able to login and get the MRM setup. This need to be fixed.

App ruins the audio. I am on my second JBL speaker, having returned the first one because it skipped/dropped/popped regularly. Second one did the same thing. I found info online indicating that the JBL app might be responsible. Removed the app and sure enough, the speaker works like a dream now. The app adds virtually nothing to the experience, so avoid it at all costs.

Add Apple Music Dolby Atmos Support!!!!. It’s pretty crazy that Jbl is forcing users to have a tidal premium subscription for $25 a month just to take full advantage of the Dolby Atmos feature PLEASE ADD APPLE MUSIC WITH DOLBY ATMOS SUPPORT!!!!

Connecting more than 1 Speaker is useless, is this 1999?. JBL has been a dominating brand of high quality products for decades, in homes, in cars, in personal entertainment and so much more. I’ve been attempting to connect a Charge 5 Wifi and Boombox3 Wifi in some type of pairing mode for months without success and i’ve tried everything. Maybe this is some weird scenario with my Iphone App Compatibility but ai don’t have any problems with any other system. Feeling disappointed now that I went the JBL Route.

Issue with Amazon music. I’m on a JBL Bar 800. When trying to configure Amazon music, I get an error “Please Enable Cookies to Continue To continue shopping at Amazon.com, please enable cookies in your Web browser. Once you have enabled cookies in your browser, please click on the button below to return to the previous page.” Please fix this.

Wifi does not connect. The wifi consistently will not connect to my iphone. Numerous turn on/turn offs to get the wifi to connect. App repeatedly show no wifi service “at this time” and sometimes takes a long as 30 mins or more to connect to wifi.

AirPlay issue. I have now bought and returned the boombox 3 WiFi thinking it was a defect, but now with my second unit, the problem still persists. I will play music via airplay, and the music will randomly stop being received at the boombox. No music, just silence, but when I go to my phone, or iPad (second device I tried during my troubleshooting) the music still says it’s playing, and the progress bar of the song is still moving as if it’s still playing. Still says it’s connected to the boombox 3 via airplay and WiFi, yet the transmission seemingly just stops randomly with no rhyme or reason. I have tried multiple devices, as well as multiple WiFi networks with the same result. It is infuriating. Unit, devices, and even a new wireless router have been replaced. Updates on router, devices, app, and boombox 3 WiFi are up to date. Any manufacturer fix or advice would be greatly appreciated.

Decent start, lots of room to improve. I have the Authentics 300. The app was easy to set up. The app has lots of controls which are poorly identified via VoiceOver, and the EQ is not usable with VoiceOver. Besides significant accessibility improvement, I would also love to be able to enter an audio URL to be passed to the speaker to be played.

App won’t connect to Bar 5.1. Manual connect forces download of JBL Bar Setup, which does appear to connect, but does nothing except say it’s “online”. Then, in this app, Bar 5.1 is still not recognized and won’t connect. As a side note, the sound quality/volume of the 5.1 is HALF the sound quality/volume of the TV sound (Bravia). I was hoping the JBL app could help, but it does nothing.

firmware update check at every app launch. please make this stop.

Good App, With a Limitwd Equalizer. Overall, the JBL One app is a good app. However, where it could improvement is with the equalizer. It’s limited to 3 frequencies. Perhaps, JBL (Harmon) can update the firmware so the speaker system can support a wider range of frequency adjustments.

Hands down!!!. Loved it

Buggy Tidal plugin. Tidal plugin login accepts your password then errors out. You get a green check mark indicating that the password is accepted, then it spins for a few seconds and give you the error: Login Failed, please try again! Not the new user experience that you want. This is the same password I tested in my tidal app. This has been happening without a fix since I got the Charge 5 WiFi.

It’s a whole New World with the JBL charge five. Thinking about getting rid of old stereo, cassette player, CD player CD player turntable two big speakers $1500 with a Roberts stereo pioneer with this speaker hooked up to Alexa and Bluetooth thing from my phone

Charge 5 WiFi won’t join WiFi. I bought 2. First one paired as expected- both Bluetooth and WiFi. Pleasantly surprised. Second one won’t pair. Tried reset 3 times. No luck. Help page suggested in app is 404. No quality control at JBL.

Doesn’t support bar 5.0. It cant find bar 5.0. Waste of time

Brilliant app and soundbar… well done JBL... Hi JBL, dubai based reviewer here: I have purchased your latest 1300 bar model and cannot be happier.. (and this is coming from a former audiophile).. Now, regarding the audio smart mode feature- PLEASE PLEASE add an option to keep it turned off to prevent auto surround audio decoding of different formats… The problem is it’s auto on feature every time the bar is turned on … Otherwise… it’s a great product.. Well done guys… well done..

Great!. The speaker is great, but having the option to turn it on or off without having to get up would be a nice feature. Adding that would be great, it really is a inconvenience to have to turn it on from the speaker Itself. Also, Airplay doesn’t work that well, needs to be improved.

Boombox 3 WiFi w/ iPhone 13 Pro Max /ios 17. Ever since I bought the speaker when I use the JBL app for Wi-Fi, which has the best sounds I adjust the volume through the app, and the volume will either scroll all the way to no volume or all the way up to maximum volume without stopping I called the customer service. It was on the phone for over an hour, and they couldn’t even put me in touch with the technical service rep. Ridiculous.

Makes my Charge 5 Snap, Crackle and Pop. For some reason when I’m using my charge 5 and I have this app also using the Bluetooth it creates a snapping and crackling sound while it’s playing music. At first I I thought it was a bad speaker I just bought it this month December 2023. It did have the latest firmware, but after reading others having the same problem someone in the Reddit said it was the app. As soon as you delete the app, it wasn’t crackling no more, so it has to do something with the app and the speaker using the Bluetooth at the same time, this needs to be fixed. I had to delete the app.

JBL 500 bar. This replaced a still working Samsung sound bar with a 4-5 inch woofer and satellite surround. I’m not comparing apples to apples but the difference in every way is astounding. It has a rich full sound with deep bass. I love everything about it from the sound to the app You hear things that you didn’t hear before. I can’t say enough good things. I’m happy with my purchase

Poor speaker, poor app. I’m a JBL fanboy so I bought the Authentics 300. WOW the speaker and the reviews could not have been further apart. I don’t know if mine was not functioning correctly but there was little bass and very narrow sound. As for the app. It seems cluttered and the volume seems to have about 8 settings on it. It is very anti incremental. Trying to play Music through Tidal requires you to go multi levels deep to find the music. The bass and treble work great and then it’s as if you turned them off or changed them. You can’t seem to get it set where you want it as it seems to constantly change.

Good at first. I’ve recently hooked the 1300X up and I love it. This app was great at first but now after about 3 days I’ve had the same issues as mentioned. The virtual remote is gone and the EQ does not appear to be working. Please fix JBL, it was a great app, at first.

Volume modulation. Volume adjustment / modulation is a problem on iPhone

Not many useful features. It would be nice to have ability to check battery charge level of rear batteries. The bar messages, might not be watching TV when message displays.

The best speaker!. I will just say that it is the best speaker and it is worth having one

Misunderstood. I love the sound but disappointed that it said wireless , which lead me to think it was portable ! Bought it for my back yard , now I need a extension cord

Doesn’t work. This app does not connect to my home speaker that costs over 1k. Rip off.

Terrible control.. Volume crank up unwanted and please add apple music service support

JBL One is HORRIBLE.. App will not even stay up without crashing.

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Dialogue not audible. Offline again and again and mid range ( dialogue ) not audible in movies at low volume like 12 to 15

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