Church Center App App Reviews

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Cannot add payment method. Every time I try to add my card info, it appears to be successful (the "set up" button turns green), but then a popup appears saying "Oops! There was an error adding the payment method to your account. Please check the payment details and try again." I have done this no less than ten times over the past week, with the same result every time. I refuse to provide my banking info, so I will only ever be using a card. If this feature isn't usable, I wish they'd remove it as a payment option. Incredibly inconvenient.

Issues. Since my last phone update I’m not able to see my profile. I have tried deleting and reinstalling the app. But I’m still having the same issue. Any tips on how I can fix this?

Log out Very Hard to find + No Help section. This app IS very useful for churches big or small. However, I have two BIG gripes about the Church Center App that bring frustration into my life on more than one occasion. #1) There is only ONE place in the iPhone version of ChurchCenter to log out. But it is not easily found unless you are privy to the "secret "location, or as I did, click through literally every option under every menu, every arrow, etc. hoping to locate it. Many other iPhone apps these days have a "logout" button that is easily found. Please understand. It is critically important that the Church Center App make this easier to access since users may use the app to give (via bank account or credit card) to their church. For this reason, I will not use the Church Center App to give. #2) Just as frustrating is the fact that there is ABSOLUTELY NO help section provided within the app! Zero! Nada! Zip! Furthermore, the website accessible via PC similarly has no entry when searching for "log out". I would be glad to change my review to 5 stars if these two problems were adequately addressed. Thanks!

Does not work. Won't open after new update. Also, please fix the group member list so they can be sorted by last name. We also should be able to see more names at a time and it takes so long to load more names. Search should have auto fill. And search is not smart enough to search for variations in a name.

When it works, it’s decent…but not working. App simply isn’t working. I got a new phone and when I tried to sign into the Church Center app, it says “undefined is not an object (evaluating ‘f.attribs’) after going through the verification process. Have deleted and re-installed 4 times with the same result. Good app when it works.

Good App, would like a calendar link up. I am so grateful for this app! It brings community allows me to get connected to my church, which i love! I would really really like if this app had some way to connect to my google or iCal calendars so all the events I have RSVPd for for into my calendar. Its a first world problem, I know, but it would lessen my chances of missing meetings or events because I forgot to put transfer them over to my Calendar.

Calendar. I would love a calendar view of things. Scrolling through all year by event is very awkward. A month by month would be so helpful! Also, it would be amazing if you could send messages about events or somehow link them to each other.

won’t let me log in. The app says i’m under 13, when i am not. They say their “records” show i’m under 13 but i’ve never even had an account for them to have “records” on. Slightly uncomfortable and also very confused. I can’t fix this issue through email because it doesn’t send a correction email, i’m trying to use this app to get church updates and it’s been a huge let down.

Love PCO! [edited]. ***EDIT: you can disable Events by disabling the Registrations app in the Accounts panel**** If one of the 3 or 4 buttons of your app says “Events” and it says you have “No Events”, that looks really bad. It’s literally the reason we’re not using the app. Maybe if it said, “there are no events to register for, see individual groups for upcoming events” OR if the link was “Register”/“Registrations” OR you can optionally disable the button on the app. Right now, one of the main links in the app effectively says “your church has no life.”

Giving/Donating. This app is really awesome, and the many uses are fantastic; however, for the past couple of months, it will not let me donate or tithe. I have it up to date, but it still doesn’t help. I wanted to let someone know if the issue. Otherwise it is fantastic!

Problems every day. I like being able to connect with my church through this app. However, almost every day Church Center won’t load. I have to restart my phone to open the app and get to notifications. Restart only helps for a few hours before the problem happens again—forcing yet another restart to access the app.

Push Notifications. So far we’ve have been using the app for about one month now and we really like it. Our main suggestion is with an update with a push notifications option for the admin that could be utilized if needed to inform people of new changes to things going on with our church within the app.

I Cannot Receive any notifications. I literally scoured through my phone and the app to make sure something was the problem but no, it’s the app And a friend of mine confirmed it

It always crashes and closes. It worked for a while but after an ‘update’ it continually crashes and closes when I try to open it. I have an 8+ phone but that shouldn’t be an issue. I’ve removed it and tried to reload but it does the same thing over and over. Can’t use it at all.

Developer suggestions. The UI is pretty clean and the UX is pretty good, but there’s a critical flaw in my opinion. The bottom navigation is nice, but I’d move the 5th option for “more” to a top menu bar. Like a top right settings or ellipses icon, or broaden the account section when you click your profile and put the “more” there In replacement, I’d replace it with either the groups or messaging feature… ideally I’d find a way to have both in the same place. The groups/messaging feature seem like the weakest part of this app- which is a bummer because it’s directly how small groups and people can communicate to each other. Right now you have to click more, then groups, then your group, then a message, then you can see messages. That’s 5 levels deep. Ideally it should be 2-3. That would make the navigation so much better!

Great! But it could be better!. In the future, I want to get into software and user experience design, it’s what I love doing and I have a natural talent for it. Just within 2 minutes of downloading and using the app, I can already see so many ways the app can he improved, and ideas for features to be added. I’d love to help contribute to designing the app’s UI!

Works great, needs improved admin rights. Love the app, we have created groups for all our small groups and is very helpful in organizing events. The only way I’ve found to give group leaders privileges to add and edit members is to give all group leaders admin rights which allows them to see all groups. It would be a better design if individual groups only have access to edit their groups.

Making My Church Experience Better. I’m new to a church that finally feels like home. They use this app. It is accessible for a blind person like me, and helps me keep up with what’s going on. I love this app.

Groups needs interaction. This looks promising, but really needs group communication. Each group should function like a slack channel. Something the group can communicate on, upload attachments, share links...etc. and push notifications. Will drive adoption of this app and will be a hugely helpful tool in growing our groups with real relationships. Thank you PCO team!

Easy way to give. I have struggled for years on tithing, I don’t have checks, I can’t remember to stop at the atm, when I do have cash it’s normally not the correct amount. I love that it keeps track and I can pay my tithe as soon as I get my paycheck.

Nice but needs improment. I use this app to set up recurring donations to my church. Updating credit card information is awkward. To update the expiration date and cvv you need to delete the entire card and re-enter everything all over. But worse than that, when you delete the card, it also deletes some, but not all, of your donation schedule information and furthermore does not tell you about the partial donation schedule deletion, preventing the donations from restarting. After a few weeks of wondering why no donations and a donation failure email, I had to relogin and figure out what went wrong. Two suggestions would be a way to update just credit card expiration data and cvv. Also provide, after a credit card change, a pop-up telling you the donation schedule information has been partially deleted and also needs to be re-entered.

A step in the right direction!. This is the one piece PCO was missing: an interface that connects individuals with their home church. Users can edit their profile, giving info, and register for event all in one place. The giving function almost makes text to give obsolete. Of course, there is a lot to develop. This would be a great place to integrate a form of church communication as well. How about integrating some notifications? Some more things to consider: -Ways to contact the leadership -A place to upload featured resources -support for multiple campuses under one account -Groups integration -maybe check in integration

Need stand alone app for groups. This app is the only way to access Groups other than on the website. However as a leader I can only message the group here, I can’t send a group email. That can only be done on the website. I can let people into my group but the managing of the group is less than friendly. It’s easier to just login online. Maybe create a standalone app for Groups the same as you have for People and Services?

Good but a few simple changes could make it great.. One of the biggest challenges is navigating notifications. If you provide a search bar at the top it be wonderful. It’s a challenge to scroll through many posts to find the one about a topic I need so I end up not searching and then not being up to date on info.

potential. This app has a lot of potential, but presently is a bit buggy. The interface itself is not the most user-friendly. Hopes are high that this one receives a lot of attention soon. Opening messages within groups causes the app to crash, whereas in a browser it functions as expected.

Multiple categories in one giving check??. I like this app. It allows us to have phone numbers and pics next to members when you need to call them or don’t remember their name. I’m also glad I can pay here. I would ask the developer to update the giving section. I give to multiple categories every month (tithe, missions, mortgage capital, etc). As it now I have to send three separate giving and each one costs 25 cents.

Retry Message- app crashing. Our church is switching over to church center and I have not been able to access any of the features since I registered. I am receiving a retry message at the top and it says that text strings must be rendered inside a component. Is this a common error for the iPhone app? Is there a way to fix it?

Good for churches, but…. Great for churches. I volunteered at a mega church who used church center and I totally understand how great it is for behind the action. We were able to schedule volunteers and room functions very easily. I have moved and am now trying to find a church and primarily a women’s Bible study. When browsing church websites who use church app, you must sign into THAT church to see any details such as what they will be studying, days, and times. It’s unbelievably annoying as someone new to the area. Again, loved church app when I used it as a member. But as a new person, I really wish church websites would give small group details on their websites instead of linking to the app.

Great. So far loving the app and ability for church’s to easily create their “own” app so that even small church’s can have up to date and easily accessible calendars, groups, and tithing. Only reason it didn’t get 5 stars is it would be great if leaders had a way to take attendance through the app.

Why is the age limit 13?. So far this is my review. I can not join the groups in my church because I am not 13 yet. My question is why is there an age limit at all. In my church we say that we are all a family through Christ. Families do NOT only have people that are 13 and up. God bless you all and pls change the age limit.

Strange problem to Install in iPad. At first I could not help my friend to install it as I could not go forward after finding the church. After all the struggles, we found the solution. We have to turn the iPad into vertical orientation in order to see the “choose this church” button. How could we notice that when we had a keyboard attached with the iPad?!

Directory could be more efficient. Although I absolutely love the way this app allows church organization and notifications for events the directory is not as efficient as it could be. 1. The word ‘Household’ after every family name is so much noise and when swiping through the list tends to make one think they are always in the ‘H’s’ of last names. 2. The brain doesn’t process two columns of alphabetical data as fast as one column. 3. Non-family names put the first name at the beginning while the family names put the last name at the beginning. Again, harder for the brain to process as swiping quickly to find someone. 4. Putting smaller images to allow about eight names per screen swipe in one column would help find people faster. 5. Load 100 or more people/families at a time rather the just the current few. This would allow getting to people faster who are down the list alphabetically without multiple swipe/pause/load/swipe again actions. IMHO changing the directory portion to these fixes or at least providing the option in settings would solidify this as a very efficient app.

Please make it easy to change churches. I love to watch and check up on churches I have attended in the past. On that note I would love to give money to those churches through the app. But since I have to Log Out and then search for the church and have another text or email confirmation and set up my bank information again.... then I can give and then repeat the process for another church. Please make this more convenient by having the option to switch churches while still Logged In and having your profile keep your saved Bank information. Other than that it’s great because the app have a great history of tithes or giving.

Developers Who Listen are Gold. It’s so awesome to be a new user looking through reviews from a year or so ago and see all the requests for features that exist now. Some of them are even key reasons our church is going to start using Planning Center/Church Center. Wonderful stuff! Going to submit some of our own and keep our fingers crossed.

Needs to be more convenient. I love the app and being able to connect with my church and things that are going on. HOWEVER, I strongly dislike not being able to see info for the three churches that I - and my family - am a part of. I miss so many events and studies because I don’t get notifications for “this” church if I am logged in under “that” church. It really needs to be more user friendly in being able to access multiple churches under one login name.

Can’t Have Multiple Churches. Love this app, so convenient. But there’s no way to change your church after you’ve added your church home. Also no way to add multiple churches. Now I can’t see events from other churches. Is there a way to do this?

Dark mode issues. Great app. But please change some buttons when in dark mode. I couldn’t see the “+New” button in the messages tab. If the app is in dark mode the bottom colors need to change. Thanks!

Church Center App. The Church Center App is an excellent tool. All members and attenders can request access to this site. The communication to and from members and subscribers is the best that I have experienced. I have praise only tor this App.

Best app!. We are so excited there is now an app to access for planning center! We are sharing at with our church members and hoping them like it as well. So easy to use, clean and intuitive!

Great! Will services be apart of this?. I love this! And it’s free? Crazy! The one thing I wish it had was services. Maybe a way to see when you’re scheduled for that month and to be able to accept and decline requests. Basically everything the services app can do but all under one app. That ever happening?

Trouble upon trouble with this app!. I have had issues with this church center for months, the church’s associate pastor has been on with tech support on my behalf but can’t get it fixed. It started with trying to link my checking account, they deposited two small amounts I checked the deposit amounts told them the amounts they deposited and they said no that’s not correct. It’s literally the amounts they placed in my account but they say it’s not so it costs more to give by debit card. Now I can’t give by debit they continue to flag my account and will not allow me to give to my church at all. So I would truly discourage anyone from using this app for their congregation.

Belonging to a church. We belong to two different churches, which isn’t uncommon. We can only “belong” to one at a time on the app. It would be nice if we could check both to receive notifications for both.

Absolutely Helpful!. I got this app a few days ago and I use it to check into youth and other stuff but overall it is super helpful

Great app, needs to flow better. Love the app. Can be a little flaky but nothing serious. For example, when adding a new church there is no way to back out and cancel it. You have to force quit to get back home. I’m thankful this app exists however. A good resource for any church. The directory is the most important part.

New update needs work. The newest version made the Home Screen less user friendly. The bottom buttons where you could use to navigate are now gone. It already was hard to navigate and has rendered using the app instead of desktop version useless.

Hard to use if 2 or more churches. I have friends and relationships at two churches that I regularly attend. When you go to your profile it usually won’t show you my organizations in the app 1sr time. You have to kind of go in and out for it to finally decide to present both organizations at which point you can select the one that you didn’t login with to go over to it and re-log into that one. For the web version dates do not show up for your messages, only the original date and time, so if you use a thread to message new information you’re not sure when it was sent, fortunately the app version does not have this issue.

Need help!. So this app was working, and I have a recurring donation set, but after updating I was logged out and couldn’t log back in. I was able to make a “new” account using the exact same phone number and email, but there’s no giving history and the app won’t email me no matter what. I can’t find ANY contact info for this company so that I can get back to my old account or update giving or see a history of giving or anything. I tried to reconnect my bank and it said see email for instructions but there’s no email whatsoever.

Needs help. This app is ok but half the time it doesn’t open. Very frustrating when I’m trying to access key information and I see the eternal circling around but never landing! I usually can’t access it in the afternoon, have to wait until later in evening. In talking with others, they have same issue. I’m wondering if it is a volume issue. Too many people trying to access it at same time. I almost rated it 2 for this reason but decided to be generous.

Can’t donate with app *edited. I’ve deleted and re downloaded the app a few times but to no avail. I can enter my credit card, select the fund to give towards, opt to cover or not cover the fees, but when I click on next nothing happens. Donating to my church is the only reason I use the app so if it doesn’t work it sort of defeats the purpose for me. *The developer responded and has resolved the issue I am having. If you have Safari restricted you will not be able to donate with the app.

Need Tech Support Help. I love this app! However I just discovered that it is not possible to edit my monthly automatic giving. I can’t delete it either. I’m sure this is a glitch! I have 3 different apple devices. Same problem on all 3 devices. Maybe it is only on my account because it is a serious unacceptable glitch! I’m sure you would have tons of complaints if this was happening to all your users. I need a method of contacting tech support. If you reply to this post I will find it and contact your tech support. I’m giving you 5 stars for a great app and believing that you will respond quickly to this complaint!

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It has been crashing. The app has been crashing a lot while I am looking at chats. I am on iPhone 12 Pro

App won’t open. I am using IPhone6 and just within the last week I am unable to open to check messages. Please provide some tech support to explain or resolve this problem

I have no cell phone. Is it possible to send a code in our email instead?

Version 3.2.2 update. There is an error with this update as URL links do not link properly and populate as a complete web address which does not work to open.

Easy interface. This app is great for staying in touch with my small group. Coming from other chat platforms, it would be a huge improvement to be able to REPLY to specific messages. With that said, the app is already moving in the right direction with the ability to create THREADS. I’d like to see an update where you can copy individual words or text within a chat message for things like zoom links. It’s currently limited to just copying the entire text and not just what you really need.

Cant log out.. Cant find anywhere to log out of this app.

Payments. If I am currently in Canada, registering an event on a US church Center, will I get charged US or CAD? Which card should I use?

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Overall great app but one problem. Overall this is great app that my church uses but all of a sudden i get on the app and says my church isn’t in the system. Please fix this.

Great job!. Great job guys! Would love to see a message board group pages and maybe even push notifications or texts when group leader email things out? Thanks!

Need second app. How can I get a second app for Church Center? I like to get prayer requests and have access to church #1. But I attend church 2 and like the items included on the app. Plus I want to give online to church #2.

Giving. Make it possible to give to different funds on the same transaction. That would be super convenient. All other functions are great!

Update. This update is beautiful!!!! The way the groups are organized makes it so much easier to see!

App not working. I am continually having issues with this application. I get through the first three steps then it stop working. I’ve deleted reinstalled and still not working

Log In. I downloaded the app and it freezes up when I try to enter my email. My phone is up to date so it is the app. Would love to try it out but I can’t even get to that point.

Recommendation. This is an awesome app for Believers Church. Everyone please download and navigate the easy way to schedule and obtain information. I highly recommend in this day and time of technology.

Didn’t work. Didn’t work the first time I tried it I put in my number and never got the text press resend a whole bunch of time and still nothing . I deleted it and hopefully when I download it again it will work

Households. This a good app . I just haven’t been to have people be able to add there house hold members own there own.

Can’t change app logo. Might be minor to some but it is annoying we can’t change the app logo to our church logo. Seems like it would be easy to do, but PC doesn’t allow. May be due to app regulations.

Great start to an app for attendees!. Would love to have the ability to show church calendar!

Only comm app on the planet that doesn’t allow pics. I’ve had a very difficult time, transferring all of my Bible study ladies over to the app, because there are no abilities to add pictures or memes, and that’s a big thing in today’s world. I’m surprised and shocked that they haven’t caught up with the rest of the world…

Works perfect. Super convenient and user friendly. The latest update has an in-app browser which is a small but incredibly thoughtful idea!

Can’t log in!!. So I put all my stuff in to log in but when I press lets go! It doesn’t go.😑so now I can’t log in

Not optimized. Slow and cumbersome app. I’m using the latest iPhone and it still loads very slow. Ideally, this app would interface and operate more like Slack or Discord.

Just what we were looking for!. I love the abilities of this app and the connections with PCO. Here’s some things I’d like to see (earn that 5th star ⭐️): • groups accessibility from the CC app • ability to post sermon recordings in the app • ability to take sermon notes in the app

Developer Note: the app won’t start the second time you load it.. You have to clear the app in order to start it a second time. Caching issue maybe. App is 5 stars just wanted to make sure you saw this little bug.

Option for text like alert.. I’d like the option of the group chat to alert my phone if there is a new message like I get texts.

App no longer opens. This app worked great except now it will not open. I tried restarting my phone , reinstalling the app still nothing. I just deleted it.

Church app. It was very easy to Use and I’m impressed it has access to Apple pay

Age issue. Doesn’t work when I try to connect to my church. As soon as I enter my phone number and email it says “our records indicate you are under 13 years old and cannot login”. I’m 32 years old and I’ve never used the app before so it makes zero sense. Super frustrating.

Not working. Tried to reinstall but it just spins and never works I’m getting notifications from church but when I click to read them it just spins can’t read any msg please fix this! Thank you

Doesn’t work. After the update it stopped working completely , yoy click on the app and just shows the app but nothing more , all history is lost .

What happened?. What happened to our record of giving? I can no longer find it under my account. Why would you take that service away?

Great app for most people. This app is great for connecting with your church. However, the login process is overly complex and not setup for those that attend or volunteer at multiple churches. Having to re-authenticate to switch churches is annoying. Would love to have it just tied to my PCO login and let me login that way.

Nice first step. This was a definite piece missing. Will give more stars when it gets more functionality. Giving is an easy piece already without app. Signing up for events seems to be only real feature so far.

Profile Picture. It might just be me, but I’m having trouble changing my profile picture, any advice?

Still not receiving push notifications. I love this app and use it for a lot of groups at our church for communication. There is still an issue with people not receiving push notifications. If not for that, I would give this 5 stars.

Game Changer!. I love Planning Center! This app lets our church give, see events, and join groups! Awesome!

Readgirl. I do not like this application it is not blind, user-friendly for a blind person and the voiceover feature does not work very well with it. Plus the Director is not very accessible. You can’t scroll through the alphabet to find what you’re looking.

THIS IS THE WORST APP ON MY IPHONE & IPAD !!!. This is the worst app on my iPhone & iPad … trying to register both my wife and I for a church class is almost impossible … prompted getting pointed, almost hateful responses back from the church demanding we submit as 2nd request .. then the app would not allow a 2nd request as my wife and I are both tied to the same account …. IT IS A TERRIBLE APP.

Great hub for our church. Hour 175 person church uses this app, to great success.

Disable Messaging Titles. Please disable the requirement to have message titles in group messaging. The notifications come in full of extra text.

Giving super easy. The giving to this app is super easy and I like that it keeps me logged in

Awesomeness so far...Hopefully more to come. What’s there is great! It’ll get another star as more capabilities are rolled out.

Change church. I chose the wrong church and I don’t know how to change it!

Needs improvement. The app is decent but a few upgrades would be helpful. - allow users the ability to designate donation categories - implement a ‘like’ button for the comment section

Doesn’t let me log in or connect. It just keeps throwing an error message and kicks me back to the login page. Great app otherwise. Some major bugs in the latest update

Almost there. Please find a way to add Facebook live feature to the front page of the app and we need nothing else. Thanks for the app...so needed!

Cannot edit recurring payments. You are not able to edit recurring payments. The screen will not load and they do not have a website to access from my desktop.

Started out great took a nose dive. I use this for a way to get in touch with my team on a weekly basis. At the time it was great for that. Then they updated and removed the option to email my entire team. Now it is not worth trying to use if they are going to remove key functions. We are not a huge church but relied on the email functions.

ACH Payments. it would be nice if we could use ACH payments. Most of us stationed overseas do have US bank accounts. However, when trying to use ACH, it returns as a failed payment. If you could make this possible for us to take a vantage of the $.25 fee that would be wonderful.

Private messages?. It would be very nice if we could private message our leaders.

Won’t work. App was great until the recently update, now the app won’t work….. and why we need to register again after each update? That’s not a good programming 🤦🏻‍♂️

Love it!!. Planning Center using this app is perfection! Thanks for all y’all do for the local Church!

Blank page. I really like the convenience of the Church Crnter app, but recently have only gotten a blank page every time I try to log in. It is very inconvenient since is the preferable way to register for events through out church.

Great App. This app makes it easy for church members to find the most relevant info regarding their church and groups! And it now allows you to communicate easier with your groups!

Not great. It has me under two accounts for the same phone number, why on earth would that be allowed?? If you cancel search, you have to close the app to get out. I am forced to use this app otherwise I would delete it.

Please do better.. Incredibly inefficient if you support multiple ministries. One has to log out and then log in again to switch ministries. And then…the screen often whites out. I’m at a loss…even reporting the problem is a problem in Apps.