BetMGM Casino - Real Money Game Reviews

The Absolute Worst Odds For Online Casino. Id like to share with you guys my experience with BetMGM over the last 6 months. All of my play has been on the casino, I do not bet on sports. Over the past 6 months I have never had a single month where I finished in profit for that month, not a single one. I am down a total of $27,000. I am not some dude leaving a review cuz im all mad and I lost all my money. I am just writing this to hopefully steer others away from this casino. I know its a risk to gamble and I only gambled what I was comfortable losing. I actually just calculated my numbers recently and found this out very recently. I play at one other online casino which I wont name because I dont want this review to get removed. I play the same exact slots at betmgm and my other casino. I have deposited 2x the money into the other casino than I have put into BetMGM. But here is the kicker, I have lost $27,000 to betmgm in the last 6 months and Im only down $6,000 to the other place for the entire year. Im not joking you guys, do not gamble here. Also, their reward program is a complete insult. You can wager a couple grand and you wont even have enough points to get $10 free play. Oh speaking of freeplay, betmgm makes you wager your freeplay 25x before eligible for withdraw. The best online casinos have a 1x play through go look for those guys.

No support. I like the games that they have a new site but a lot of problems with the game freezing up. I played blackjack a lot and I placed a big amount sometimes anywhere from four dollars for him to 200 and what will happen if the dealer showing at 10 and I have whatever I never get a chance to act ,I have to back out of the game and when I come back, it’s already completed and I’ve lost my bet. i’ve been told by the support team apparently the dealerHad a black jacket but I never got the opportunity to see it. I know where a casino or something malfunctions the beds are giving back so I’m just supposed to assume and trust that the dealer had blackjack even though I never see it and this happens a lot contact support about it they don’t seem to care they never get back to me no matter how often or what I questioned them about. Getting the support team or at least care enough about your customers to do something about it. I play a lot of money every month maybe it’s time for DraftKings orbit, Rivers Little, bittersweet Plandome I never have an issue.

Treasure oasis mystery lamp. Worse casino to play this game $200. Today no bonus. Hundreds in the past. I get plenty bonuses at the Rock casino and the Duel casino. This is the only game I play at these casinos and get plenty of bonuses. Play anything but this game at this casino. Not looking to break the bank but no play money straight down. Disgusting. New just played lobstermania went from about $50. To $3.50 only playing $1.00 and .50 got one small bonus for about $2.00 then got another bonus and the game froze, I tried all the steps to restart Nothing. Called customer service and they wanted me to give the game sequence by hitting 3 little lines. NO 3 LINES ! Then after they asked if I had a computer I said no and for getting the lowest possible bonus I am not going to a neighbor’s house to ask to borrow their computer so after an investigation I could win another MAYBE 2.00. This place is ridiculous! Most of my playing is at 2 other casinos and this is one of the reasons ! IT’s NOT WORTH IT . RUN !

Worse customer service, horrible app. Before depositing and using this app, I would be extra careful which app you decide to use. This app has got to have the literal worst customer service. It seems like they are outsourced in another country. The responses are mostly computer generated mixed with broken English. The chat customer service is completely useless, they spend more time asking you for personal info then actually guidance and help. They literally cannot help with anything through the chat. The customer service through email is not much better. Any issues I’ve had on this app takes days upon days to get resolved and fixed. My last issue has now taken over a week and it’s still left unresolved and I’m still waiting for a resolution. The app itself is very buggy, games constantly restart and probably “reset”. The slot selection is mediocre to poor. I highly recommended you take your money else where. They do not care about their customers and if you come across issues they are extremely slow to help. What a pathetic excuse of customer service. Shame on them for cheaping out and outsourcing to illiterate countries.

Absolute total and complete garbage.. Signed up over an hour ago to make a deposit and get the free play and match, signed up and got logged out. Tried to log back in and it would not log in through my email, had to contact 24/7 chat, started chatting with a customer service rep who was absolutely terrible, hardly responsive and had to talk to 2 more reps in order to even get logged in. Finally logged in after about 45 minutes, and went to make a deposit through PayPal, again met with another roadblock. Even with funds directly in my PayPal payment was being declined. Tried contacting 24/7 chat again, spoke with 2 different agents, but if you leave the chat... at all, even if they take forever it automatically disconnects you from that chat. The first agent told me ‘you need to contact PayPal’ when it is NOT the fault of PayPal, saying as bet MGM never even prompted me to log into PayPal. And the second agent was at least trying, I expressed my frustration to the support agents and they did nothing. At all. So I quit. This app is slow, it’s designed by a 6 year old, and operated like it’s an 89 year old calculator. They could give me 10 grand in free play and I won’t come back.

Unable to withdraw winnings. Any other casino app is better than this. So I guess if you deposit money through a MasterCard you cannot withdraw you’re winnings into that account and there are a total of 5 different ways to withdraw money I was unable to use 4 of those the only one that works is going to mgm and talking to someone to get the cash I talked to support and they where rude and more or less useless the only way around this is to make a PayPal account and make a deposit witch I can’t immediately withdraw until I turn that into winnings I made a deposit the same day and every option still tells me I must have made a deposit with the preferred method in order to withdrawal my money that way. I would highly recommend draft kings it dosnt crash they have great support and I always win more through them as well Any mobile casino is preferred over this they try an make it so hard to keep any money you win they want you to zero out so this isn’t an issue and if you look up this issue it is widely known I’m glad I didn’t make a big deposit like I wanted to initially.

I’ve won many jackpots getting your money is definitely a gamble. I love this casino, and this app so much! The problem that they have so many ongoing issues and problems that I cannot get paid on my jackpot that I want! It completely takes the fun out of winning. It’s a shame that I can’t play because I’m afraid to have my money tied up for weeks. This last jackpot that I’ve won, I am still waiting on being paid because the game froze as I won the jackpot. I screenshot it to prove that I won the jackpot and sent it to customer support and I haven’t heard back from them yet. Of course I’ve spoke to the online team who says that there’s nothing they can do, but I don’t hear from anyone else. It’s like the biggest letdown there could be. And I’m not talking I’m waiting a couple of days. This has been a couple of weeks so far hopefully they will resolve some of their ongoing issues that they have oh another ongoing issue that they have is exchanging your casino points for casino play don’t do it it doesn’t go where you think it’s going to. I treated my casino points for casino play and instead of going to casino play it went to sports betting which I don’t do so it’s wasted and there’s no way that they can fix it because it is an ongoing issue. Here is definitely a gamble, not whether you win or lose, but whether you get your money or not

BetMGM Casino app. The app always has a issues or promotions not tracking progress , right now I’m having a issue they say they can’t find my location but it’s the same phone and same WiFi I’ve been using for Almost a year and the last week or so I haven’t been able to actually do anything on the app cause my location can’t be found. But yet I have the geo location app installed and running and my location services on and using precise location. All around the app and contact support have been the worst I’ve had to deal with. Also there availability to update your info you can change your number but have to go thru a whole process to change the email uploaded all my info and sent pictures just for them to email back and say you’re all verified. They never actually know what they are doing I also had a bonus freeze and screenshotted it and sent it to support they “fixed” the problem by putting a $1 in my account and not letting me see the bonus then didn’t answer my email for 2 weeks. I wouldn’t recommend this app to anyone you’re better off using FanDuel or DraftKings

NOT Good -2. I simply have to agree with the most recent review for this online casino app. They take your money yet if you miraculously win they delay or won’t pay you without a big hassle and this is suppose to be regulated by the DGE here in NJ, as well as the other states they operate in. You can’t reach customer support or service. The player is only a number here at at many other so-called regulated NJ online casinos I’ve played at for years! They all pretty much could care less about the player no matter how much you’ve played there, or lost. The DGE is only there for the online or land based casinos , NOT for the players. So, if you have an issue and complain to those who “supposedly” watches over & regulates them, you’ll get no where. It’s hard enough to win in a land based casino but you’re much better off there than playing on line. Take it from me, as I have played at all of them but exclusively at Golden Nugget since the rollout of online gaming , although a “few” are a little better than the others but their only purpose is to separate the player from their money!

Do not believe the hype. Whatever you do, do not believe you can win on these online casino apps. You cannot. You can cycle money all day on the 10 cent bets but the moment you actually bet real money the games shut down. You will lose. I cannot stress that enough. Especially on BetMgm. Pay a dollar win 4 cents on Every single game on MGM. First few bets they give you free spins, hook you in. The. Subtly just keep taking your money til ready to deposit again. I’ve wasted more money than I can count on this app and all it did was give me debt. The bonus buys do not pay out no matter how much you put in. Every promo they offer has a catch to it. You can’t withdraw any winnings while you have a promo active until you basically gambled all the winnings away. I’m sure they’ll have an automated response to this review saying “we’re sorry you had a bad experience” then they’ll offer you promos. The only real way to make money on these apps is to not use them at all. Save your money. Avoid at all cost.

Scam scam scam do not download. I made the mistake of listening to a family member and downloading this app they sure let me add money out of my account no problem but the minute I started winning money they wanted to lock my account and not let me play anymore and as I check this is happening to a lot of people they are scamming you and stealing your money and I’m not sure how the state is allowing this to happen at all but this is worse then any bookie I have ever met . So they lie in there terms and conditions and literally do what is called a bait and switch do not fall for this do not give them your money at all . Never try and add money from more then one debit card or they will lock your account and don’t bother trying to withdrawal any winnings even the card they let you put money on with won’t be able to withdrawal the money either !!!! So your money just sits in mgm app where you can’t use it or withdrawal it or anything it’s just literally money on your screen that can’t be used ! I will be filing complaints with the gaming commission and bbb and anywhere I can !!!! Don’t download this app at all !!! Scam scam scam scam

Payouts & Customer Service. I this app a -1 star. I hate the fact that when you win money. Customer service on the phone and e-mail chat give you the most difficult time every. Especially after you have a difficult time trying to cash out your money. They act like it their money. When it’s my money that I won! They’re very rude and disrespectful. What every happen to willing to assist. If you don’t like your job you need find another job. I can’t see how majority of them still have a their JOB! When ask to speak with a manager they will hang up on you are make and excuse that no one is available. Or bet yet keep you on hold for along time. Then come back to phone and say their no manager available. When they never attempted to. All they do is hope that you hang up the phone. Y’all advertise this BET MGM all day long on tv! This is what I have to deal with when it comes to me wanting my money. I take it back I give it -5 star. Y’all need to change y’all whole customer service department!!

Promotions. Although I have not been a “High Roller” or even a seasoned Player, I do enjoy Your Promotions. However with that said some are really mispeading. Example the “Shoot and Score” Basketball Game. When I do score and receive the 5 Spins for Casino i have yet to win more than .35 cents!!! This is after approx 30+ spins! Do i expect a Jackpot or even to Win $50 or more NO, but come on its rediculous. Its all a ruse to get One “Hook Line and Sinker” if You are going to “Promote” Your Product do it in a way thet would aant to make the Experience & Player come back! Why would i EVER want to deposit Money into Your Casino Games that clearly show You have a 1% chance at winning anything. Infact to date i havent won more than $2.00 dollars maybe even a $1.00 The past 10 Spins won a whopping $0.00 ! Just a dissertation on some physcological reasoning for Why People might not move forward in Playing Your Slots! Cheers. Chad M.

Total scam site. If they do ever let you win any money, they won’t let you take it out that’s for sure. They canceled many of my withdrawal attempts. They have a note. This is the money has to go back on the card that it was deposited from and that would be great, but they keep trying to put it back on a card that is expired and so then they have to cancel it and put it back in your account even though I’ve told them that it is expired and I even deleted the card. They still canceled it and put it back in my account and made it so hard for me to withdraw that. Of course you just end up spending it because you can’t get it out. And then, of course you lose. do not deposit money into this site.!!!!!!

Horrible!!! Scammers!!!. I have had BetMGM for years now and First of all I can win free spins in a game and won’t ever get them. I contact support them tell me they have to email them and answer me in 72 hours. They never respond to you they make you contact support chat again just to hear they see nothing wrong and pretty much screw your free spins!! Oh and than the rewards points they give you to get you know bonus money in the reward store?? So let me tell you how with my level with them I should be receiving a nice amount of reward points per wagering and deposits. I deposited over 600 in 3 days my points didn’t move up by 1 point. I wrote them they tell me oh well email them and talk to you in 3 days like what??!! I have deposited over $5,000 in the last 2 months and didn’t win NOTHING!!!!!!

Do not believe the reviews.. I have had this app for a couple of years. It crashes every single time I try to play the casino. I mean every single time. I have to resort to playing on my Mac. Also, you get a free promo spin every day and can win free spins or $1 basically. Sometimes more but rarely so. I then (after having foolishly lost over $1k), play various slots just to see if I can win a couple of bucks. I can pick a game and spin .10 at a time and lose 10x each day. Never can win a spin. I lost hundreds the same way, convincing myself that there is no way, in a “fair,” casino like MGM that I could lose 50 spins in a row betting $1 or more a spin. Somehow I was wrong. I would play almost every game and wins were very few and clearly not up to industry standards. Then my son deposits $ into draft kings and wins $3k his first time playing the same games I would consistently lose on. I mean the same games, really? Then he turns a .08 bet into $24 on the same game. He had taken out his $3k winnings which was the only reason he had less than a dime left but still won with that. Lastly, after you take advantage of the initial bonuses, they don’t provide any future bonuses worthy of depositing additional money. Take this advice as you will, but stay away from this completely fixed casino. Sportsbook appears to be pretty good.

Terrible app. I’ve been playing here for years. And the experience has been terrible. The blackjack is so volatile. I used to be able to flip 100 to 500 every now and then but since April 2023 I haven’t been able to flip $100 to $200 let alone $150. Every time you sit down you get a 12 or 13 majority of the time. You’re not going to win every time it’s obvious, but I can’t even make $20 bucks on blackjack without you guys taking it right back. They like to swing your funds so it’ll go up $30 bucks then you lose 4 in a row. Then on your Hail Mary you win make it all the back to your deposit and it goes back and forth until it just drains you. Promos are garbage spend $500 on this slot or xyz and win $5. That’s a slap in the face if you ask me. Also the free spins or games they do are garbage. Pick the 5 and win 2.5k. You’ll always be one off. Also the spin the wheel you’ll win the first day or 2 a good price like a $20 dollar fast forward bonus. Then the rest of the time it’s $1 $1 $1. It’s so obvious. Just stay away save your money. These people are garbage

Terrible customer service. So I downloaded this with the intentions of betting on casino games like most people but let me just say first you can’t place bets unless you’re in a select few states if your not in those states you can’t bet whatsoever so the point to downloading this app is pointless unless you live in those states but I didn’t find that out until after I deposited money because you cant even click on the game it says without having funds so after I found out I can play I tried contacting customer support in which one that I was texting back in fourth with just stopped contacting me all in all so I had to contact them again in which they sent me a copy and paste message saying the same thing twice I was told to withdraw money so I did and instead of taking money out of the casino they took it out of my account they so they ended up withdrawing 40$ in all from my account I called the and the guy I called was very rude and not helping at all i found out that you can withdraw money from your bank account but can’t deposit it back into your account you have to go through some different banking to get your funds overall it was a terrible experience I don’t recommend this app or any of there other apps if you wanna bet go to draft kings or FanDuel or any other casino app, TERRIBLE APP DONT DOWNLOAD THIS.

Nothing but problems. I have had nothing but problems since I joined. I made my first deposit of $25, but the app placed me in Michigan while I was located in Pennsylvania. Contacted support, took 3 separate conversations, and they said they would delete my Michigan account, and refund the $25 since they couldn’t transfer it to my Pennsylvania account and that their “relevant team” would take care of it. Well they deleted the Michigan account and now have no record of my $25 deposit, so I’ll never see that money again. Separate issue. I received a promo to bet $1 to win $100, and contacted customer service because I didn’t have the option on my account. They said my account was under a different promotion, however, if I placed the $1 bet and I won the bet, that I could contact customer service to have the promo changed to the bet $1 to win $100. Contacted support after the bet had settled, and they said everything was good and that it would reflect on my account within the hour. Next morning 10 hours later, it has not shown up on my account and I can’t seem to get ahold of anyone. If you’re in Pennsylvania and are interested in the online casinos and sportsbook, we have plenty of other options out there. I would stay away from BetMGM

BEST PROMOTION !!!. First I want to start out by saying I have played every casino on the internet & BetMgm is the best hands down… They have the absolute best promotions & you can actually win money on the promotions.. I won .51 cents from promotion. Played another game with my .51cents and won $2,000.. I promise you BetMgm has the Best promotion and you do actually win money with BetMgm. The only thing The withdrawal takes about 1 to 2 hours but, that’s a good thing means they are checking everything but, I know ppl want their money fast & I promise 2 hours tops.. Honestly I win more on BetMgm & the promotion are the best I have ever seen any casino have. Do NOT waste your money on DraftKings or Fanatics, Golden Nugget bc I promise they don’t get any better than BetMgm … Thank You, Valued BetMgm Customer

Terrible!. I’ve only had my account for about 3 or 4 days and will be deleting my account. Made my account under the promotional offer they had going on in which I met the wager requirement and was able to finally withdrawal If need be. By the way the promotional offer was terrible! Anyway I began to play tables and decided to make a withdrawal, that’s when I noticed I was entered into another promotional offer without my consent! I immediately contacted support bc I did not opt into this measly $5 bonus offer! Especially when I just had a terrible experience with the sign on bonus. Support was no help! She kept advising me to drop the bonus and they will reclaim the money. Why should I lose money for dropping a bonus that I never opted into ? At that point I just withdrew all my money and will be deleting my account. Beyond this, this app has so many glitches! I had to force shut down this app too many times! It’s a shame Bc they have such a huge selection of slots but they have terrible service all around.

DO NOT PLAY THIS read the REVIEWS 1st!!!. IT IS ABSOLUTELY ILLEGAL TO FORCE THE OUTCOME OF PEOPLES IT UNDERMINES THE ENTIRE SYSTEM FOR EVERYONE!!! That being said I would leave no stars if it was possible or Negative stars!! This is the worst gambling app ever it has done nothing but steal my money over and over again!! And I’m not just talking about oh I gambled too much and I lost. I’m talking about legitimately changing functions of the game making it keep rolling so I lose-for example, when I have a good roll and it stops on winning symbols on a slot machine, it will RESTART the last few reals spinning again instead of paying me out!! Also I was playing last night at $6 a roll and was UP about $700.. when low and behold it just changes to $60 A SPIN - but I never touched it to change it and I never even Seen it… until it was too late, it took all my $$$ just to be clear. I can’t be a degenerate gambler, but I have fun doing it if I’m losing my money and it’s a fair game I’m still having fun. They’ve completely taken that away!! I have video of these ACCUSATIONS and I’m taking it to the gaming permission and attorney general, it is absolutely wrong

Do not use it’s a scam you can’t withdraw winnings. Do not download this app it is a scam they let you deposit money no problem but when you win and try to take it off you can’t !!! They’ve denied all my cards and banks even the one I used to deposit the money wich had no problem with taking my money but won’t put the winnings back on it. Also they say you can use PayPal this is a lie I’ve been on the phone with PayPal they will not accept deposit or withdraw it’s against there policy because it’s sports betting this app is litteraly a scam to take your money me my girlfriend and many other people I know have had this issue the app does not work they’ve stolen hundreds of dollars from me and my family at this point. (Update) after reading reviews I wish I would’ve read them first before downloading and having my money stole this app needs to be taken down it’s clearly criminal and stealing people money I’m contacting the Michigan attorney general and gaming commission there is no way somthing like this should be aloud

Use another betting app. This app is terrible. I also use Fanduel, Draft Kings and bet rivers and this one is the worst. I get emailed promotions from them saying they are special to me, and it says to go to the app to opt in. So i went there and there was nowhere to opt in. So then i get on live support which takes them over an hour to just tell me to email them. After about 30 hours later i get an email saying they have added the option for me to opt in- this was a get 25$ in net losses back promotion. So i lose 25$ and the next day get $25 casino bonus money. I go to bet it on blackjack, and come to find out they say there is a ‘casino coefficient’ that i have to use the bonus money on- this was not mentioned in the terms and conditions of the promotion. Therefore on blackjack, only 10% of the bonus money counts for my bet. I have to play the slots for 100% of it to count. What a joke. Also, any freeplay bonus money has a massive 25X playthrough requirement. Just use another app this ones not worth the trouble and has a much more limited selection of games to play compared to the others. 1 star from me

I love love love this app. At first I started just playing with the many bonus spins and dollars they give out during the week. Then, I would us some of my winnings, which could be anywhere from one dollar to fifty dollars a day! Occasionally I put 10 in here and there and I always make my money back and usually more. I’ve hit big a couple times. I loveeeee the live casino game CRAZY TIME. The dealers are so fun and make it a good time even if I don’t win anything big. I would love more bonuses throughout the week but they really do give an okay amount ! I don’t really like going to the casino because I feel like the atmosphere makes me want to stay too long and spend wayyy to much so this is a fun way to kill some time and test your luck 🥰 Also they let you bet low amounts such as .10 each spin. Some of the competitors make you start at a much higher rate for most games . I never feel pressured or tricked to spend more. Hope this helped you if you were contemplating downloading this app!

Zero stars if I could. I deposited 200$ and was matched with another 200$ after I played a few games I was up to 2000$ and I tried to withdraw, but because I had to spend 3000$ before I could claim I decided to play live dealer blackjack because statistically I had the best odds to keep what I won. After playing that for a while I spent my 3000$ so I could collect…. When I was confused I clicked a few things to find out it only counts as a 20% bet and slots are the only 100% bet so I played slots even though I didn’t want to just to get boned in the rear end and lose it all… all online gambling isn’t what it seems and I cannot believe i donated my hard earned money to something so fraudulent, not only will I never support such a corrupt platform but I will discourage you from ever downloading the app Save your money even if the itch to gamble hits you these scam apps will never pay out what they say, they will put everything in fine print just to make a dollar off of you. Online gambling needs to be boycotted and shut down I’m ashamed to say I kept the lights on for a few minutes but I learned a few valuable lessons from it, it’s all a high and not reality do not support it I repeat do not

Unable to play, contacted support many times. I have been "suspended from real money wagering and loyalty points program" for months now. I have contacted multiple times regarding this and I have not received any help or answers. I have a screen recording of me on my account to show that my account says open on all bet mgm applications and then it still Denys me from playing any games and I have missed so many promotions because it will not let me opt in to any of them! I really used to like bet mgm and I want it back because it was my favorite casino to play! Support teams always replies with “ thank you for supplying the requested information. This will greatly assist our colleagues as they review your query regarding account access and wagering. We assure you that they are working diligently towards a resolution. You will receive a follow-up via email within 5-7 business days. We greatly appreciate your patience.”

Ripped me off on my bonus!!. So I was on a promotion bonus which I was only playing a 30 cent bet. Well I actually won $141 on that promotional bet bonus. After the bonus ended the money I just won was gone. I live chatted with someone who told me at first the game was incomplete to refresh and go back on. I did that but the funds still were not there and the bonus was finished. Then they told me that my bonus expired at 1:22 am. Stating I didn’t meet the wager of $30. Seriously this is a joke. Do they think I’m that stupid. I called customer service and that was another joke then of course they escalated it which was even a bigger joke. Why do they think it’s ok to take our winnings that we just won!!! It’s not ok! It’s a total rip off!! I will be removing myself from this app for good. Upon reading the reviews I’m not the only one that got ripped off. I saw someone is seeking an attorney. Good for them! Do better BetMGM. Without us customers you have nothing!! And remember we have plenty of other of online gambling apps to give our money to that will not rip us off.

Customer service is horrible. I have this app a one honestly because they lie to you whenever a game freezes. They never actually escalate anything. I talked to multiple agents over 4 week long issue and each rep told me a lie and had me repeat myself and send information down multiple times when they should of had it in there files. I showed proof of everything to show I was owed winnings and they told me basically that they can t see anything on there side. This app needs to train all there agents over. The amount of lies I have heard over 4 weeks is crazy. I have proof of them lying to me. If you download this app be carful if a game freezes because they will not help you and make you seem like it didn’t happen. Whoever runs the online casino side of MGM needs to see this.

Will cheat you out of money. Hit a bonus on a game called King Kong fury and the game froze due to a technical error. King Kong fury has been having some issues but it’s my favorite game. Anyway spoke to customer support who acknowledged there was a stuck game and that they would fix it within 48 hours and I would receive an email when it was fixed. No only did they not email me they cleared the stuck game and my bonus and I never received any winning. When I brought this up with them they told me no bonus occurred and that I could look at the game logs. The game logs were all messed up when I looked at them and literally looked altered. So even tho I have screenshots of the bonus and they originally acknowledged it was stuck and that I would get my money, are now telling me I’m lying and that I never hit a bonus.

Loved it at first. BetMGM was the only casino app I would use at first. I loved it. Gave good promos, free spins, and bonus money. But as of now, it’s HORRIBLE. They locked my account because of ‘suspicious activity.’ When I didn’t do anything differently than I was for the year and a half I was playing on it. Then sent an email saying to send certain documents and then it would take about 3-5 days to be unlocked. That was FIVE MONTHS AGO. I keep contacting them to see what’s going because I have missed out on so many promos and I have a balance of over $200 but I keep getting the same response. That they’ll contact me when they’re done looking into it. I can’t even withdrawal my money or anything. So I guess my advice would be to just make sure you cash out literally like ever fifty so they don’t just keep your hundreds of dollars hostage for no reason at all, like mine. 🤦🏼‍♀️😡🙄

Do not use BetMGM. Their so called chat support making my already frustrating situation just trying to withdrawal my money but went the extra mile and lied to me, slandered me by closing my account stating I had a gambling problem just for trying to get the money owed to me for over a day now. Below is copy of the chats from the useless and malicious so called support agents: slander, retaliation, and theft are all illegal business practices. I was told the issue with my withdrawal would be taken care of within 24 hours by a phone rep. Since it’s been 24 hours I was inquiring on when I can get the funds released to my account. I was then insulted multiple times and had my account closed and accused of having a gambling issue which makes no sense bc I have been trying to remove my winnings that are being held illegally bc it’s been confirmed by numerous agents that the money is owed to me and will be released. Not bc of they’re still in need of review. I’m so extremely furious I’ve already contacted my lawyer and made him aware of the situation and am going to spend a lot of time on social media displaying these insane problems I’ve had to endure with this app

USE FANDUEL!!. This app has so many malfunctions and they’ve cost me HUNDREDS of dollars. On my last bonus that required playthrough, it wasn’t applying my bets towards my playthrough. Even when it started to, the app wouldn’t update fast enough to tell me how much playthrough was left. This happened to me not once but twice. I then requested a withdrawal that is supposed to be processed within 24 hours. I still have not received my withdrawal from 3 days ago due to a a system outage! When in my chat with customer service, they didn’t even know which account they were speaking with and tried to resolve an issue I didn’t even have! I wish I could pin the conversation and how genuinely unhelpful it was. In contrast, Fanduel gave me a $75 bonus the other night because the casino was down for 3 hours. I didn’t even try to use the casino or know about the issue and they still gave me the $75 bonus! I suggest FANDUEL as they have never had site problems that cost me money or withheld my money.

Top 3 of all sites I use.. I’ve been playing this site for better part of 3-4 years, I’ve always checked promotion pages and every day almost I get something from the site for free in a promotion, last Thanksgiving 2023 I had a five dollar bonus for the game called Thanksgiving me and my Summer sitting on the couch watching the Raiders game and my first spin. I won $2500. This is from free money of course I had to wager a little bit of it cashed out about 1900 and me and my son Ray to Walmart and bought a PlayStation five lol whoever said this site is a scam as a weirdo. They probably use somebody else’s card or they use the prepaid card where it says clearly right on there before you deposit you need a different method to withdraw like either a personal checking accountor something like PayPal you can use MasterCard debit card you cannot use PayPal account directly. This is not. This is the top three that I use and when consistently it hasn’t made me rich, but it hasn’t broke me either.

SCAM!. I personally feel as though the roulette portion of the MGM mobile is a scam and fraudulent. My first bet of $100 on black playing roulette, there were nine reds in a row, and statistics showed a max of four of any color in a row. So then I waited a few hours after watching the game and analyzing the statistics. I bet another time on red and then there were 12 blacks on a row and even the dealer said something was not right. Then, I tried playing the roulette lightning where you have a chance of multiplying your winnings. I have multiple screenshots of my winning numbers being called, but nothing was ever paid out. These were large winnings, too, multiplied by 50 and 100 times. It would seem as though my regular bets and regular payouts would pay when there was no multiplying factors, but as soon as you start making any money at all, with the lightning rounds, they seem to not pay out. I contacted Support to report the possible technical problems, but I was met with, more than likely, a pre-written reply. I was told that ‘after some research there seem to be no issues with the gameplay.’ I was told this after about two seconds of contacting Customer Support, so I have no clue how they did the research within that short period of time. Very disappointing and the gaming commission should definitely pay closer attention to online betting.

Buggy Mess and Feels Like a Scam. I had to close the app every hand I played on blackjack because it would freeze until I reopened the app. Then the part that felt like a scam came when I won a bonus and at the bottom of the screen where it says “bet” and “balance” it displayed a dollar amount before the hand had concluded and before the bonus spin occurred that just so happened to be the exact amount I won from the bonus and from two of the three hands winning. So I payed attention the next hand too and it said the balance I had which just happened to be exactly what I had after the hand played out where i lost two hands and won one. I felt cheated because it was basically telling me whether I won or lost before I even finished making my choices. Overall I’m very dissatisfied with the app performance and feel cheated almost. I get that I’m a degenerate but at least give me some hope and keep me in the dark or make it less obvious that the game is rigged against me.

They don’t care about customers. Be careful games reset occasionally while you’re playing in casino. Usually ok but on 3 occasions (twice today) it reset twice today and I lost large bets. On some of the Slingo games they make available there are bonus games. You increase the bet to get a better payout bonus game. I lost a $65, $55, and $30 bet because of this. Meaning I won and when picking my prize it reset. Forget the fact I lost the “prize” but I also lost the investment in the games. Contacted help they tell you to give them the game IDs. Ok. Because every spin I write that down. I get you can’t just trust everyone but I’ve been playing for months and have literally bet thousands. No. I’m not doing research and contacting a different group and jumping through your hoops. This was just a matter of principle. Take my business to a competitor. Maybe they’ll care. Oh, and during a poker tournament in which I was in 2nd place (only a $5 tournament so not the end of the world) it suddenly said I couldn’t continue after participating for an hour because I wasn’t in a legal state. Ok. Except I was sitting on my couch where I had been sitting when I started. Smh.

I wouldn’t recommend. This app is kinda garbage. You barely win (yes I understand how gambling works) but when you do 5 “buy a bonuses” in a row at varying denominations and win basically nothing every time, you start to see that other apps like FanDuel are more fair. BetMGM does give you plenty of “bonuses” they usually consist of a spin or plinko style mini game for rewards. I literally “won” a dollar for a game that had a $1.50 minimum. Needless to say I couldn’t play that “reward”. On the other hand, when you actually redeem a “reward” BetMGM makes you wager it 10x!!! So getting excited about winning a few bucks on a bonus game is out the window once you realize the $20 you just won on the bonus game cannot be withdrawn and now you need to wager $200 to keep it. While we are talking about withdrawing, make sure to PayPal as it’s the easiest. You cannot withdrawal to a joint bank account, cash-app, or chime style cards. I fought back and for with customer service for DAYS just trying to get the $100 they owed me. All because I had someone else’s card attached to my account even though, that card was not used to deposit or withdrawal. This is an honest review from someone who has been messed around by BetMGM . Play at your own risk, it’s obviously gambling so the risks are high but they’re more difficult it seems on BetMGM.

Entertainment for Sadists. Have you played the casino games that are solely for entertainment but are free to play? MGM Casino is that, but charges a hefty user fee under the guise you may win some of it back. I understand the house always wins and that they are there to make money. However, having played most of the casino apps, living 5 miles from a casino and playing casino games at “cafe’s” for a few decades, MGM is the absolute worst, unless you like losing money. MGM doesn’t bother with the typical teasing other casino’s and patrons have relied upon to make the losing sting less, sprinkling you with hope and at least some return on money bet, pocketing a profit but leaving the guest with enough to come back. If you play, you understand the majority of the casino games are the same on all the apps, but MGM’s are angry mugger bots in a dark alleyway. Trust me, you would have better odds buying scratch off tickets or playing bingo than this app.

Its actually worse than what you’d expect. I don’t think anyone thinks they’re going to beat the casino. Never met anyone that thought they would. The problem is there’s supposed to be some expectation about gameplay for these games from the players perspective and unfortunately betmgm is all over the place. I would not deposit right now. The current RTP is set so low that if you expect to play for 2 hours, you’d have to deposit way more than you’d expect for 2 hours of play at say a brick and mortar casino. Just not worth it right now. Also, I don’t know this for a fact, but it seems like every online casino has implemented some kind of time limit. So if you’re playing for an hour, without knowing it, your playtime is up and the RTP gets even lower. Essentially the app tries to kick you out. Like I said, wouldn’t deposit right now. At any online casino. They’re not in a player friendly place at the moment, but they won’t tell you that so it makes playing pretty dangerous. Play safe everyone!

👎🏻. I started out liking this app yet as time has gone on my opinion has drastically changed. I could play for hours yet as soon as I’d get the bowl full on Prosperity Link it kicks me out saying it can’t determine I’m in West Virginia yet I had been playing for hours no issue plus have Geoguard downloaded on my phone to prevent this issue from occurring. Its done this to me like 5-6 times and every time it resets my bowl so it doesn't have to give me the bonus and when I contact customer service I just get troubleshooting steps to try. Id have more respect if they just said “We don’t want to pay the bonus out when you fill the bowl so we use this excuse to not pay it out and be able to reset your bowl.” I am deleting this app.w

Worst customer service ever. It's a pretty standard site the games or the same ones. They have on the other places they do have decent promos and like daily stuff. The problem is if you ever do have a problem their customer service is the worst I've ever dealt with game was glitchy cut out on me then when it came back on, it had switched to a two dollar bet when I was on $.20 it ate my money up and then when I called customer service they told me that they would refund It, then the next person I spoke to said they wouldn't person. I talked to didn't have an answer and told me that was all they could do for me. His answer was that he couldn't do anything for me and he had done everything he could in the end it was only eight dollars, but they refused to give it to me, I can barely get anybody to talk to me. I waited on hold for forever and they have done nothing to remedy this situation. I went to just getting this app. My brother got locked out of his for no reason at all whatsoever with money and And I have a friend who is locked out of his account now because he tried to take out his own money and they kept canceling it for no reason at all he has over $1000 stuck in there

CHEATS. So this company “MGM” literally has the worst betting platform with VERY VERY few options for betting on the College Football games particularly. They even CANCELLED one of my winning picks in my bet slip! On October 1st, 2022… I selected SYRACUSE to cover a 53.5 point spread against WAGNER. I won. Then I checked my bet slip it had an error message that stated “MARKET INCORRECTLY SET UP” ??? But all I did was make a selection, so any INCORRECT ACT would be on them and not penalize me right?? WRONG. Customer service was disrespectful and rude and wouldn’t answer as to WHY this happened to my bet slip. He literally disconnected the call because I checked his attitudinal responses. So I had another bet slip in… an 8 pick. I had selected the “Bonus offer” that states if you miss one leg of your bet slip, you’ll get your bet back. How come when I went to check the bet slip, IT WAS GONE!!! Not in the Settled, Won or Live folders. I had numerous tickets in that lost more than one game, but the ONE qualifying bet for the “bonus” is now missing. Therefore, they claim they came help me. App is now deleted. DO NOT BET HERE. Everything they offer is a scam to get you to give money.

Slots and Software is Terrible. I signed up for the first time and started and bought in for 400. I received a match play, however as I was playing the slots they glitch and stutter to the point that it is extremely distracting and disappointing. It is certainly not my Internet connection since I play on Parx, Fanduel and Sugar House. With that being said after lising 200 quick I could or the site would not let me cash out my other 200 remaining balance. It stated that I had to meet the requirements of the bonus rules and had to get to 6k in action. I wasnt looking to cash out the remaining 400 in bonus money just wanted to take my money remaining that I put on there. Well I couldn’t so you know the rest of the story; blew my money and the bonus. Stay Away from this site it is 2nd Rate and when I ran into the issue I couldnt even get a hold of support since they were unavailable. Again Stay away from this Site. Thanks Gary

Worst customer support and service. I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS

So glitchy but not a complete scam like Caesar’s. Bonus money keeps getting tied up so that there is no way to claim. When you wager the amount you were supposed to and you press the claim now button, both in the app and on a laptop browser, it takes you to the main promotions page. There is no way to claim your earned “free” money. I have no clue why they’re continuing to change this app that already has problems. Still, at least they’re clear and honest about bonuses and how much you must wager to lock them in. Just stay away from Caesar’s bonus advertisements, as it’s near impossible to EVER claim them when you must process your bonus money through 20x over 5 days(say, it’s says 8X in order to lock in money, you have to filter your money and bonus money through so if you received a 50% bonus, that’s 24X!) MGM is at least honest and more clear about this process.

Customer Service Lacks Big Time. I was an extremely satisfied customer of MGM. I played a lot of money with them until now. I recently won and cashed out $120 with no problem. A day later I won again and cashed out $300 only to check back later and find my account was put on hold. The reasoning I got from them was because I OWED them over $500. Back in December my visa that I used to deposit was hacked and used over and over for multiple amounts equaling approximately $280. I was then told I also owed for chargebacks in the amount of $35/each. Hence the $500+ owed. I refuse to pay back monies that I did not charge. My card info was stolen and so was my friends the same time. Now they refuse to pay me what they owe me in winnings. I provided all the documents they requested to “reopen” my account but they basically shut me down and said I have to pay them. Oh and when you try to respond to their emails they blocked me. The customer service is horrible and I will never play with them again.

Save your money and shut all of them down. This one is like all of them but maybe the worse. They let you win right off the bat and try to sucker you in. Once they do you can’t win anything and if you get a bonus round, forget about it…be happy if you come away with $20 betting $50 a spin!!! Well, move on to the Blackjack thinking you have maybe better chances??!! WRONG SUCKER!!!! These dealers will beat you with one above and 20’s and 21’s more than a hooker has customers in a drunken bar at 2am. Then god for sake you say something because the dealer pulled 10 cards about 20 times straight along with about 5 21’s on top of that and they argue with you cause you won one hand! Then the laugh when you loose any other hands. The shoes are 100% stacked and the game is rigged ( I actually saw it with my own eyes). The reality is stay far away from this app and really all of them. It’s time to vote them out cause they are scam. We voted them in so let’s get together and vote them out!

Brutal Return To Player Percentages for Average Casino Slot Players. Horrible RTP on Casino Games Stay Away. Amazed how they keep a plus 4 rating in App Store. It has to be there staff boosting ratings in my opinion. They do no value the average casino slot player. They cater to high limit slot players with average player losses. You can see how much they value the average player by the generic responses they add to all the negative reviews and ratings in the app. The responses are all AI driven. It’s a standard response claiming how all games are random and fair which I do not believe. Because as we all know they can program games as you will see on free online gaming sites where the free games you play hit more frequently and also when you visit a casino property and play a free slot tournament. These machines are programmed differently to hit more often in tournaments. So who is to say all the real cash games here aren’t just as manipulated as these others. Best play is to stay away from online gaming.

Tried the rest now I stick with the best. I actually love playing on this site. Sure I lose and sometimes win big but that should be expected. Not everyone can win and I accept that truth and don’t blame for shortcomings. Can’t afford to lose then don’t play. The site is easy to navigate. Wide selection of games. Doesn’t cut off my game for whatever excuses some other sites use which only seems to happen when I feel I’m doing good. Best part is when I’m ready to collect, money is in my account the next day. Some other sites have some long waiting period which the entire time I feel like they going to rip me off or make me feel like I’m not the appreciated member they say I am. Very happy so keep up the good work and growing with times. Thanx Byron K

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Buggy Mess and Feels Like a Scam. I had to close the app every hand I played on blackjack because it would freeze until I reopened the app. Then the part that felt like a scam came when I won a bonus and at the bottom of the screen where it says “bet” and “balance” it displayed a dollar amount before the hand had concluded and before the bonus spin occurred that just so happened to be the exact amount I won from the bonus and from two of the three hands winning. So I payed attention the next hand too and it said the balance I had which just happened to be exactly what I had after the hand played out where i lost two hands and won one. I felt cheated because it was basically telling me whether I won or lost before I even finished making my choices. Overall I’m very dissatisfied with the app performance and feel cheated almost. I get that I’m a degenerate but at least give me some hope and keep me in the dark or make it less obvious that the game is rigged against me.

Highest losing rate of all app casinos. Well for the last week I’ve probably put close to 1k on slots. Kept losing, I mean literally not one bonus or anything on any of them. So today I decided to keep count on how many times I could lose/spin before winning anything. 87 spins, on a handful of machines. 87 spins in row that I lost. Before winning .16 cents on a 1$ bet. Then I went another consecutive 39 spins of losing before losing all my deposit. This was horrible like this before, I came back after about a year to see if anything changed. And nope! Still scam artists! Atleast other casinos have promotions worth playing instead of giving you 10 free spins at .08 bet level each spin or get 2$ free play on this crappy slot then spend 50$ of your own money just to get your .03 cent! Rigged app, and cheap insulting promotions. Run don’t walk away from this trash. Dont say I didn’t warn ya.

Corporate America at its “finest” - Give a little, take it ALL. When it’s hot is actually only kind of warm. When it’s not be prepared to feel their vacuum on your funds. They like to let you win just a little… then they take it all. Without fail. Don’t bother to reach out to them because they will give you the same corporate approved canned response (lie) every single time. “We can assure you the odds are fair. Yada yada. Not only is there nothing fair about the way these games pay or play the entire play experience has “shifted” since fall, and the first of the year of 2026 the entire feel of the experience has changed for the absolute worst. Wins are much smaller and fewer and further in between. It’s gotten really bad. But don’t bother trying to let them know you can tell because their corporate double speak will “assure” you otherwise. Now they are having “problems” with withdrawals. They state they know it’s an issue but that there is nothing they can do about it or to help you. I used to recommend this as the best of the best but since October the experience has become the opposite of good and since 1/1/26 it has absolutely imploded on itself. Closest thing you can get to legal fraud. These people have no morals. Edit: i just read through more reviews and realized i left some things out. IF you do find yourself starting to win there is a VERY high chance that whatever game you are playing will “encounter an error” But don’t worry! They will yet again “reassure” you with their corporate bs double speak. . They use s random generator duh. Does ZERO to fix your broken win streak. The streak THEY broke. Every single response from the “developer” only further proves the blame shifting.

Terrible!. I’ve only had my account for about 3 or 4 days and will be deleting my account. Made my account under the promotional offer they had going on in which I met the wager requirement and was able to finally withdrawal If need be. By the way the promotional offer was terrible! Anyway I began to play tables and decided to make a withdrawal, that’s when I noticed I was entered into another promotional offer without my consent! I immediately contacted support bc I did not opt into this measly $5 bonus offer! Especially when I just had a terrible experience with the sign on bonus. Support was no help! She kept advising me to drop the bonus and they will reclaim the money. Why should I lose money for dropping a bonus that I never opted into ? At that point I just withdrew all my money and will be deleting my account. Beyond this, this app has so many glitches! I had to force shut down this app too many times! It’s a shame Bc they have such a huge selection of slots but they have terrible service all around.

Sorry for the bad reviews MINE IS GREAT!!. I’ve never had any issue with playing games. The live dealer is clear and crisp, the slot machines never freeze, I have won more online than I ever have in person. I won $500 last week and within minutes it was posted to my account via the same deposit method within minutes although it did say it could take up to 48 hrs. I’ve won numerous times and all withdraws are within mins. I don’t understand why there are so many bad reviews. Maybe use a real bank card with money in your account. I have nothing bad to say in regards to this app at all. It downloads fast, everything is self explanatory, Good luck to everyone!! Here’s to 2024 maybe it’s your year!!

If I can gave a zero star I would. First of all, this is a good app , but ONLY until you win big!!! I’ve been using mgm over a year, first time I won, it asked me to verify with documents, so I did, and it only took a few days for the verification process. So this is the second time I won something big, and I got locked again, so I uploaded all the requested documents , but since then, it’s over a week, and this is the middle of the second week, i got the same answer every time I reached out to the customer service telling me to keep waiting. Which, I think this is ridiculous since the verification process would only take up to 5days, that means max 5 days, but mines taking over a week and a half, and still under pending review. So I noticed that MGM would not let you take their money in an easy way. Anybody know where I can call and complain about this company? Do PA official gambling site take this kind of issue?

HAMDS DOWN BEST SPORTSBOOK & CASINO. I’ve been using MGM for a few months. Just finally downloaded the Casino app as well. And I love it. They have the best slots. There are always some kind of boost on the sportsbook. Only thing they could improve on is deposit matches or free bets. I know I’m way more likely to deposit 100 or more when there’s a deposit match. But it shouldn’t ever be 10x wager requirement. I can see 2 or even three times play through. But this app really is the best. Always runs really good no bugs on my iPhone 13. Unlike FanDuel and DraftKings and PointsBet that constantly close and you lose your picks. I erased those 3 apps when I started using this MGM

Loved it at first. BetMGM was the only casino app I would use at first. I loved it. Gave good promos, free spins, and bonus money. But as of now, it’s HORRIBLE. They locked my account because of ‘suspicious activity.’ When I didn’t do anything differently than I was for the year and a half I was playing on it. Then sent an email saying to send certain documents and then it would take about 3-5 days to be unlocked. That was FIVE MONTHS AGO. I keep contacting them to see what’s going because I have missed out on so many promos and I have a balance of over $200 but I keep getting the same response. That they’ll contact me when they’re done looking into it. I can’t even withdrawal my money or anything. So I guess my advice would be to just make sure you cash out literally like ever fifty so they don’t just keep your hundreds of dollars hostage for no reason at all, like mine. 🤦🏼‍♀️😡🙄

Honest review. I’ve played many online casinos Golden nugget , ceaser palace, fandual , and others yes they take more then u usually win all of them even bet mgm but one thing I can say is bet mgm will give back a lot more wins to you then any other app I had a chance just 2 days ago to clear up my losses with bet mgm after awhile they gave me 80$ win and then 170$ win clearing my net loss to 0 or even + and even after gambling with the winnings and going from 170$ down to 100 then 80 then back to 190$ give multiple chances to take the win I can say I favor this casino the most out of all and they give very good bonus promotions that help get some free game play in after losing money and being able to recoup 20% of your losses from it

Tighter then a……. Been playing for well over three years and within the last six months I have noticed a significant decrease in wins. I only play about $40 a week, nothing extravagant; its my weekly fun treat. Well, it used to be fun and exciting but now its just depressing. Yeah, I know it’s gambling and you’re going to lose, I get it. But when I first started I could expect a winning session (minimum of doubling your money) at least every 1 out of 3 times. Now, it’s basically never. No bonuses, no free spins, no jackpots, nothing. I think MGM used the first couple years to get people thinking they could win, paid out and now the game coding gets changed so all that money gets sent right back to them and then some. My favorite game is “Hyper Gold” and i once won almost $700 on that playing only $1 spins. That was over a year ago. Since then, I’ve NEVER won anything more than my initial $40 back. Most times I lose everything. 😥 Someone help me.

BEST PROMOTION !!!. First I want to start out by saying I have played every casino on the internet & BetMgm is the best hands down… They have the absolute best promotions & you can actually win money on the promotions.. I won .51 cents from promotion. Played another game with my .51cents and won $2,000.. I promise you BetMgm has the Best promotion and you do actually win money with BetMgm. The only thing The withdrawal takes about 1 to 2 hours but, that’s a good thing means they are checking everything but, I know ppl want their money fast & I promise 2 hours tops.. Honestly I win more on BetMgm & the promotion are the best I have ever seen any casino have. Do NOT waste your money on DraftKings or Fanatics, Golden Nugget bc I promise they don’t get any better than BetMgm … Thank You, Valued BetMgm Customer

Scammers. These people rip you off every chance they get. With false advertising for jackpots that never actually got hit and promotions that never let you cash out winnings. I’ve lost well over 1000$ from promos that let me win but didn’t let me cash out and doesn’t count any of my wagers to unlock it. Support always tells you it’s been forwarded but yet I never hear anything back. After turning 5$ bonus money into 50$ and being told I never wagered anything. They decided to just close my account so they didn’t have to worry about it. Save your money. I also got a letter oweing the irs 40k for the year I lost 10k to this site. Apparently getting half your money back regardless how much you spend means nothing and u still owe them for winning 2000$ out of the 7000$ you spent to get it. These people will never let you get ahead and the only one that wins is the irs and the casino itself.

House always win.. I have had okay luck with this app but it’s ultimately set up to have you lose. Some situations are just flat ridiculous and frustrating. I hit there bonus on their betmgm sponsored slot. Playing 5 dollar bet and hitting their bonus for 12 spins at 3x. I get this doesn’t mean I’m gonna win big but it should show a decent return. I won three dollars on it lol. Like times like this just shows how stupid this is. I feel like it was an error cause immediately following I received 30 spins at 3x as a complete randomly for the first time in months of playing. Only for that to win for 2 dollars. I’ve put in a decent amount and have cashed out as well but ultimately they set the games to pay out based on when you last out in money. Say I cash out I can then expect the next few deposits to win nothing. Haven’t won for a while then boom randomly won a few hundred bucks.

Real Review. I’m not gonna sit here and complain about the winning odds/losing money. It’s a casino, of course you’re going to lose. What I hate the most about this online casino are the promotions. First of all, the welcome bonus didn’t automatically add to my account so I had to go back and forth with support. I called, emailed, messaged through the app, and even messaged them on social media. The first rep I talked to said that there was a technical issue so they couldn’t give me the bonus. They even suggested I should put in more money so they could manually give me the bonus that I had already qualified for, LOL. Eventually, I got a rep that gave me my deposit match without having to put in more money. That was a happy ending I guess, except I played several games with that money and didn’t win once. Like I said, it’s the name of the game but just I’m a little bit spiteful after the effort I had to go through to obtain that money. On top of that, the random bonuses they offer have absurd requirements compared to other online casinos. The claw machine? Forget it. I won $2 to play on a stupid lucky tap game but I didn’t get any winnings high enough to take it out and play another (more interesting) game. So, I had no choice but to blow it on the dumbest game I had ever seen. Most other online casinos let you use the winnings you get from bonus games/free spins instantly on other games or even withdraw it. Not that I really wanted the 30 cents I won, but anyway… Just a bad app. Laggy, slow, ugly interface, ridiculous “promos,” and the worst customer service. It made me realize how much other apps actually value their customers (as silly as that is to say, but that’s how bad this experience has been.) Stay away.

App is buggy, casino is trash. MGM was one of the best online casinos when they first entered the market. Over the past year they’ve continually gone down hill. They used to offer generous amounts of bonus money. The wager requirement on bonus money and deposit matches used to be 20x the amount of bonus. Now they switched it to “points” which when you calculate it out, it is a 30x wager requirement! And that’s if you are only playing non progressive jackpot slots. Table games are even higher requirements. RIDICULOUS! Aside from their ridiculous bonus playthrough requirements, the app itself is trash! It CONSTANTLY crashes in the middle of games. Quite a few times I just lost the money and never even got to see the spin, even when I reloaded. I’d say once every 15 minutes, id have to completely close the app and log in again to play. Overall I’m done with MGM. I’d recommend virgin, Tropicana or caesars if you want to play online in jersey. Stay far away from MGM, they are one of the worst out there right now!

Unfair App Now. If I could give this app 0 stars I totally would! When it first came about, you could withdraw your money no problem! Now, it’s a runaround getting your money off the app. They tell you to make a deposit of $10 first, then they tell you to withdraw through VIP but either way they’re not going to let you get your money. Then the kicker is they tell me I can’t even receive a check in the state of Pa but I’ve been depositing money from the state of PA… TOTAL SCAM!! Update**** So after receiving a reply for my concern , I contact customer service and they tell me that their is nothing they can do and furthermore In the state of PA they do not issue checks! So what am I supped to do? I can’t retrieve my money off the app and I can’t have a check issued!!? Like I said before, Bet Mgm is a total scam now! Unlike before… I am definitely going to file a complaint and possibly look into a class action suit!

Issues with Closed Loop Withdraw. Like many others I have had an issue with the closed loop withdraw, I had lost a card and canceled it, Added my new updated card and I am no longer allowed to withdraw. I have supplied customer service with all the needed documents to move forward, however i have been trying to get this resolved for almost a Month now. I have called customer service countless times and must have sent close to 20 emails. The only answer I get is that it will be escalated to the relevant team and I will hear back in 24-48 hours via email. Ive last spoken to them 72 hours ago and my last Email from them is from 5 days ago. I have tried countless times to get this resolved. Prior to this I have had nothing but positive experiences with BetMgm but at this point it is very frusturating. I hope they see this and help me resolve it. I really hate to leave one star however I will update my review accordingly.

👎🏻. I started out liking this app yet as time has gone on my opinion has drastically changed. I could play for hours yet as soon as I’d get the bowl full on Prosperity Link it kicks me out saying it can’t determine I’m in West Virginia yet I had been playing for hours no issue plus have Geoguard downloaded on my phone to prevent this issue from occurring. Its done this to me like 5-6 times and every time it resets my bowl so it doesn't have to give me the bonus and when I contact customer service I just get troubleshooting steps to try. Id have more respect if they just said “We don’t want to pay the bonus out when you fill the bowl so we use this excuse to not pay it out and be able to reset your bowl.” I am deleting this app.w

Location. The game will kick you off multiple times even connected to wifi it will take 100$ from you on a .60 bet and you think ok going to get a bonus soon, nope it boots you off for location. And then they tell you to do all these things that you have done multiple times and it still kicks you off. But it’s not there fault or on there end it’s the customers even when connected to WiFi if connected to wifi it shouldn’t boot you off at all considered your connected to the same network the entire time! But they don’t do anything to make it better or offer any promotions or free play for the inconvenience and there gaming thing. This is the only app I get booted off for location I can play Ceaser palace app and it never boots me off same with fan duel or golden nugget. This is the only app that me and multiple others I know have problems with location!

Total scam site. If they do ever let you win any money, they won’t let you take it out that’s for sure. They canceled many of my withdrawal attempts. They have a note. This is the money has to go back on the card that it was deposited from and that would be great, but they keep trying to put it back on a card that is expired and so then they have to cancel it and put it back in your account even though I’ve told them that it is expired and I even deleted the card. They still canceled it and put it back in my account and made it so hard for me to withdraw that. Of course you just end up spending it because you can’t get it out. And then, of course you lose. do not deposit money into this site.!!!!!!

Wrongful bonus. I’ve been playing on this app for a while ive won alot of money and lost alot of money… the first time i got this app i was very disappointed because there was an automatic bonus i played for hours trying to clear whatever the bonus was and nothing tried with drawling my money multiple times…!!!! I put money into the app with no problem then today I suddenly have a bonus again when I deposited money as usual there was nothing stating i had a bonus when I deposited i was credited 75$ to my 150$ i couldnt play my live tables i played slots roulette baccarat and even after i got to 500$ i couldnt withdrawl I would’ve rather been disappointed losing then get dragged on by a bonus keeping me playing for hours trying to get my money i tried withdrawling over 15x but it wouldnt let me very unhappy with this i dont mind losing the money but getting dragged on is very frustrating when i did not even ask for a bonus!!!!

Customer Service Lacks Big Time. I was an extremely satisfied customer of MGM. I played a lot of money with them until now. I recently won and cashed out $120 with no problem. A day later I won again and cashed out $300 only to check back later and find my account was put on hold. The reasoning I got from them was because I OWED them over $500. Back in December my visa that I used to deposit was hacked and used over and over for multiple amounts equaling approximately $280. I was then told I also owed for chargebacks in the amount of $35/each. Hence the $500+ owed. I refuse to pay back monies that I did not charge. My card info was stolen and so was my friends the same time. Now they refuse to pay me what they owe me in winnings. I provided all the documents they requested to “reopen” my account but they basically shut me down and said I have to pay them. Oh and when you try to respond to their emails they blocked me. The customer service is horrible and I will never play with them again.

Warning. This app will scam you. Read the reviews.. I went to withdraw 100 dollars of my winnings, which is supposed to take 1-3 business days. After waiting 6 business days and no money, I contacted customer support and got the run around and was told to contact my bank. (My bank confirmed that no deposit from them has been attempted.) As soon as I contacted customer support regarding not getting my money, they locked my account for no reason. I was told it was ‘under review’ and would be emailed an explanation and of course I never got one. It’s because I don’t want roll over and let them steal my money. When you read the reviews , you will see that they consistently do this to app users and it is a complete scam. I hope karma comes back to get them. This is illegal and I do not understand how they are getting away with this. Pretty soon, someone should file a lawsuit. What a horrible thing to do to people over and over.

USE FANDUEL!!. This app has so many malfunctions and they’ve cost me HUNDREDS of dollars. On my last bonus that required playthrough, it wasn’t applying my bets towards my playthrough. Even when it started to, the app wouldn’t update fast enough to tell me how much playthrough was left. This happened to me not once but twice. I then requested a withdrawal that is supposed to be processed within 24 hours. I still have not received my withdrawal from 3 days ago due to a a system outage! When in my chat with customer service, they didn’t even know which account they were speaking with and tried to resolve an issue I didn’t even have! I wish I could pin the conversation and how genuinely unhelpful it was. In contrast, Fanduel gave me a $75 bonus the other night because the casino was down for 3 hours. I didn’t even try to use the casino or know about the issue and they still gave me the $75 bonus! I suggest FANDUEL as they have never had site problems that cost me money or withheld my money.

Disappearing bonus spins again MGM IS THE WORSE. Yesterday I lost 5 “free” bonus spins. Contacted mgm live support through the app. After waiting for close to 10 minutes someone told me the same thing they have the other 2-3 times I’ve lost bonus spins. We are aware of the problem some customers are experiencing and are working hard towards fixing it for you. Email a picture of your issue to blah blah. I did as they asked bc last time i questioned why they had never fixed the previously missing bonus spins. Next time I signed I was locked out it seemed I had asked to have my account closed. lol 24 hour wait to do anything after they open it back up. After all that surely they would fix my missing bonus spins. Nope they did as I’m sure they will this time and just ignore the multiple follow up emails I send them. Joke show place makes no effort to fix there mess up’s. MGM is the worst

Payouts & Customer Service. I this app a -1 star. I hate the fact that when you win money. Customer service on the phone and e-mail chat give you the most difficult time every. Especially after you have a difficult time trying to cash out your money. They act like it their money. When it’s my money that I won! They’re very rude and disrespectful. What every happen to willing to assist. If you don’t like your job you need find another job. I can’t see how majority of them still have a their JOB! When ask to speak with a manager they will hang up on you are make and excuse that no one is available. Or bet yet keep you on hold for along time. Then come back to phone and say their no manager available. When they never attempted to. All they do is hope that you hang up the phone. Y’all advertise this BET MGM all day long on tv! This is what I have to deal with when it comes to me wanting my money. I take it back I give it -5 star. Y’all need to change y’all whole customer service department!!

Would not recommend. Started with a balance of $750. Played blackjack and won $50 for a balance of $800. Left the game and lobby balance said I had $700 and $100 is locked in a promotional balance. I didn’t sign up for or okay a promotion. Go to promotions page and drop the promotion thinking that will fix the problem. Balance now just say $700. Try to chat with a help representative and they stopped responding without helping. Phoned the help line and got someone on the 4th attempt. She looked up account and said nothing she could do. Couldn’t explain why a promotion was put on my account but it was linked to a deposit somehow. She couldn’t tell me what deposit (I had not made a new deposit). Had some excuse that I couldn’t quite follow why I couldn’t talk to someone above her. So I withdrew my balance, will be deleting the app, and warning away anyone who asks me about online gambling.

Scamming casino. This casino is notorious for stopping the wheel when it's spinning claiming that you're not in the geological location claiming that this game is not available in my state. Stopping and wheel as it's going. And then taking you out and then bringing you back in so that they can adjust the wheel so not win. They also are notorious for not giving you what you've made. Also, they turn around and stop the wheel when you're on a free spin and you go back in and give you the money. They think you should have won like a dollar or $1.12 or $1.52 on a $35 in play of your own money they wanted to know if I wanted to retract any of my comments about them scamming, but they're not saying why they stop the wheel in the middle of the spin or why they tell me that I'm not in the geological area or that I am this or I am that and stopping the games and then they take the games away. Oh they recycled now they don't. They take them away so that you can't play them.

Review. Too many confusing options in the left hand margin and listings on top of the screen. When I bet I want to simply choose from a few options: particular sport, straight bet or parlay. Your kiosk screens in the Detroit Sportsbook are simple—why not keep it that way? I don’t want to navigate through a bunch of carnival-type options. If you have Teasers available, I haven’t been able to find it. Although you offer 24/7 agent contact, your message states no one is available whenever I’ve attempted to ask a question. Fan Duel discusses Teasers in their TV ad—that may be enough to make me switch.

Lost a customer over $10. Dealer on dice game entered wrong number, entered 15 instead of 17. I questioned it at the time on the Chat and he admitted wrong. They did not fix the problem at this time but he was talking to someone about it. I contacted their customer support and gave all info needed but it was not enough. I believe they see the game have 15 so that’s what it must be. I tried explaining but they just said I need to provide correct info and advised what that was but I said I already gave that. Stick with Fanduel as I never had a problem there. Unbelievable. —————————————-Reply to developer: I did send all that information but the game says 15 won but 17 actually came in, they do not see the dealer error so they will not pay me. What more can I do?

terrible service and casino. took a year to get certified after sending the proper information. after finally getting verified i was not giving a welcome bonus upon my first deposit until i contacted them for the 7th time. once givin the bonus which was 25 credit casino bonus and a 100 percent deposit match i won absolutely nothing. 75 dollars bet, and i do mean nothing, not even a quarter. then, i emailed cs and told them this app was trash and ide like to permanently close my accounts. afterwards, they sent me a gambling addiction email. lol. so not gambling means i have an addiction? lol. i still receive emails of promotions after closing my accounts and telling them this app is complete garbage just like every other casino app. you may win at first, but you WILL lose more eventually. i do not recommend gambling at all! i wish yall good luck and stay safe.

Tried the rest now I stick with the best. I actually love playing on this site. Sure I lose and sometimes win big but that should be expected. Not everyone can win and I accept that truth and don’t blame for shortcomings. Can’t afford to lose then don’t play. The site is easy to navigate. Wide selection of games. Doesn’t cut off my game for whatever excuses some other sites use which only seems to happen when I feel I’m doing good. Best part is when I’m ready to collect, money is in my account the next day. Some other sites have some long waiting period which the entire time I feel like they going to rip me off or make me feel like I’m not the appreciated member they say I am. Very happy so keep up the good work and growing with times. Thanx Byron K

Don’t bother. Sad, I asked for help regarding a bet that quadrupled instead of doubled and they of course need footage. Don’t ever gamble on an app where YOU are supposed to provide proof that is supposed to be there job. Show up to a brick and mortar casino and everything is so much more simple… on behalf of gaming on a mobile app which I have been consistently doing since 2020… don’t the odds are completely against you and with ai technology no thank you . I’ve had to give up a great past time because it’s just all too improbable some of the things that happen on the app the algorithm is busted. I wish I could get my measly 200 bucks I put in today alone back not even counting how much I have lost in the past year… due to geolocation issues mostly. Jersey city all of Hudson county I advise to not play when you really feel like your bets will matter… they may not go through just because you are in this area.

Big disappointment. Bet mgm was my favorite online casino to play and I have every other casino app for Michigan and out of all of them BetMGM is the one I played the most money but lately it’s became a big disappointment to me it’s like the more money I deposit the more I lose and never get any kind of good promotions bonus or anything at all and after tonight I’m closing my account it was the worst I’ve ever played every single spin was a loss I mean I won nothing at all I couldn’t believe my eyes and then I contact an agent through the chat help and ask a question about what should I do with my debt card and bank info on my app before I close my account and I got the most rude agent ever did not answer my question at all no help what so ever that just made my decision on closing my account 100% positive now

Could be higher rating but... So I deposited $19 something upon creating my account. Was given a $19 credit to match my deposit, and another $50 on top of that. So great start, then was doing well on a couple of the slots and got up to about $120. Wanted to cash some of it out BUT IT WOULD NOT LET ME. Went to withdraw and it just would not let me. Tried tech support, followed their troubleshooting tips on how to possibly fix it and nothing worked. So ended up spinning all of it back in....really hope the next time I play and win that I can actually cash out or this app will get deleted. Really liked the games and app setup (other than withdrawing your winnings) compared to some of the others though! If I could have cashed out when I wanted, easy 5 star review!

Good luck winning. You almost always win the first hand of a table game just to make you think you have a shot, but trust me… you don’t. Just cash out after that first win and don’t get sucked in like I do. It’s my own fault, I know these “online” games are rigged just like their slots at the actual casino. At least go to the actual casino if you decide to lose as it’s more fun with friends. Only touch live games, slots don’t even attempt to pay out. I’ve had better luck in actual casinos. Like others have said bet mgm is one of the greediest with their slot payouts vs other apps, try bet rivers or literally any other app.

If you’re looking for a slots app, look somewhere else!. I was looking around for a good app to play slots on, and reviews on the internet pointed me to BetMGM casino. The interface is sleek and making an account is simple enough. The experience after making an account is where things go downhill. Slots that aren’t ‘MGM’ brand slots will give a disconnected error immediately after opening. Support is abysmal as well. I needed help with the advertised deposit match and both the phone support and live chat are practically non functional. If a support agent isn’t available within 5-10 minutes of opening a chat or starting a call, both forms of support tell you to try again in an hour and automatically disconnect. Without more working slots and help, the BetMGM Casino app is very disappointing for someone just looking to casually play some games.

Probably the worst of the casino apps available in my locale. Unresponsive app, bad support, bad promos with massive play through volumes. I’m convinced I’ll never get anything out of this app of value even if I win 1400x; their dailies are pretty bad when available, recently they’re broken and dont even work without a workaround. Their support is very poor, they will allow you to go through an entire promotion where you can see the ticker ticking up and then not pay out for it, claim it never existed even with numerous screenshots. Buggy promo codes, no way of telling what you actually have a promo spin in. If you’re in West Virginia, sincerely this is the worst one. Even BetRivers which, after initial doesn’t really offer dailies, is better than this one. You have to be very technical to figure out how to even take advantage of the bonuses of this app.

Worst customer support and service. I have never had a worse experience with customer support in my life. No one helps you with anything you ask. Every answer they give you they say they need to escalate the issue I went months and months without a single response or help. They just shut down your account whenever they want with no reasoning or anything They don’t add the promos you are offered if the don’t work the first time. And then they will require you to jump threw hoops to get anything you should have recieved or wanted. Borgata casino bet mgm casino and party casino are all the same exact issue I am so upset that I lost access for no reason to the only app I thought I liked but after weeks now of my app being under review and no one knows why I gave up. Same thing happened to my wife and they dragged it out for months require more and more documents and her identity just so happened to them be stolen. STAY AWAY FROM BET MGM BORGATA AND PARTY CASINO APPS

Best in Michigan. I have all the online casino apps available and nobody is doing like MGM. They have the best games for casino out of all the apps. I don’t do the sports betting so I can’t rate that but as far as casino games and actually winning money and time it takes to get that money no one is even close. Multiple promotions everyday. I really can’t say just how far above MGM has risen above the competition. They seem to have put some thought into their app where the others just through something together as quick as possible. I probably would find some bad things to say if the others weren’t so horrible. I’m sure you will agree win or lose MGM is a far superior app.

Slots. After shutting my I phone off I lost some of my slot games I play. Now to play them I have to go to the website. Which is a nightmare cause of the geo location. It say’s I’m not in Michigan witch I always am. Lived here my whole life. If you could get back could bring back the slots I lost it would be appreciated. Red white and blue also quick hit sun dragon that one I win free play from my promotions but can’t get it on my app. Over all I have love this app when first came out on a 25 cent bet won 1,200 had no problems getting my money it said 24 to be on my card it was less then two hours. Absolutely love this app have had it May 2021. Please try to bring back my missing slots. Thanks

I have definitely learned from my mistake. BETMGM IS THE BEST CASINO. BetMGM closed my account because I left my opinion on platforms. I have played other casino apps. And I must say I was so so WRONG. BetMGM is the absolute best casino app offered. Because wow those other apps were terrible. Very disappointed my account was closed. I did not release how Great BetMGM was. I was almost at level 200,000. And actually won $76,000. I guess it was time for me to lose lol. BetMGM is the best. You just have to keep giving it a chance. Those other casino APPS have been so bad I mean so bad. Even if you didn’t win big money on BetMGM at least you got $10 $20 $60 here and there. Stick with BetMGM

Some Nice Slots but they do NOT pay at all among other things…. Just started playing here again after many years but it’s definitely not the same as the original online Caesar’s online that used to play out when online gaming in NJ first rolled out. I was able to call casino staff & CS reps but not now. You can only chat with reps. Here’s are the drawbacks with Bet MGM. 1. They don’t have or assign you an online host like I have at Golden Nugget online. 2.They don’t have a VIP player rewards program like GN has for players. 3. They don’t acknowledge good players like myself nor do they offer any decent 100% bonuses deposit matches like I get at select other NJ online casinos, I frequent. 4. The support is horrible and you can’t contact them by phone ONLY by chatting & email. That’s a joke if you have a problem. I don’t how true it is because I never was lucky enough to win & withdraw money but I heard they give you a hassle and delay payment if you win? Lastly, I lost $1223 in a short time and not one decent win on any of their slot games. They claim of course the games are audited for fair play & malfunction and when you lose consecutive times in a row, they hit you with the RTP and uses the old “Random Number Generator” pitch. When I asked for a bonus credited to my account for the $1200 in losses, they sent me an email offering me a $5 bonus! It’s a joke, let alone an insult! I like the app and they have a decent slot game variety but I regret playing there for all the very reasons I mentioned above. Ps.. As a seasoned player since the rollout trust me bet MGM is doing you NO favors at all. Their only goal is to take your money via their very fixed and UNFAIR games. ES New Jersey

Wow.... I was traveling through West Virginia and wanted to try this out. But guess what, I got in and added money. Accidentally closed the app and no big deal right? Well then I guess I typed my password in wrong and tried to reset it. The reset password had an error and then the log in page said I had to contact customer service or wait a few days. I spent over 30 MINUTES on a dead end conversation. Support chat said I had to verify. So guess what. Now I get to wait even longer until it’s my turn in the queue after the main queue. even though I’m already talking to support. What makes me mad is that it let me ADD MONEY TO AN UNVERIFIED ACCOUNT. Shouldn’t a multi million/billion company be a little better than this? Absolutely disappointed and can’t say I’ll ever try to attempt this stupid app again. Unless I want to kill a couple of hours in support to wait for an answer.

Bet MgM DO NOT DOWNLOAD THIS APP!!!. 4:41 ≤203 S Support To: Melissa Rolfe >Regarding your account Monday BETMOM Customer Information Dear Melissa, After careful consideration, BetMGM, LLC has determined that it no longer will accept your business as a patron at its online sites or retail properties, including but not limited to the online and mobile versions of BetMGM, Borgata Online, Party Poker, Party Casino, or any other sites that BetMGM operates, as well as all physical BetMGM sportsbooks. This decision is effective immediately, and your account has been permanently closed. As a result, you will no longer be able to access your account, and you should not attempt to open any new accounts in the future. In the event that you receive any solicitations or offers concerning BetMGM (including from BetMGM or a third party) or are incorrectly permitted to wager at any BetMGM online sites or retail properties, such invitations or transactions do not supersede or change your account status. This is rich I get banned permanently because I refused to send my social and by bank information to you via email which is very dangerous and insecure to do with those documents! I was more than willing to submit any and all documents you asked for the proper and secure way via your in app portal! Shame on bet MGM for treating its loyal customers in this manner! And you need more professional customer reps the ones you have are rude , belligerent and undertrained! So everyone take heed in downloading this app your info is not secure and they’re very unprofessional in behavior. The real reason I was banned is I won plain and simple! They don’t like to pay up!

Bad. If I could give zero, I would. This app is awful, they have a promotion where if you deposit any amount up to $1,000 they will match it. The catch is you have to spend 15x the amount to get it back. Which I though was a little strange but it was whatever I can do that. So I deposited $100 and they gave me $100. I was playing roulette and bet over $2,500. And I then had a balance of $1,000. I tried to withdraw that but then it would not let me because of the promotion. I looked in and it said roulette was restricted and you could only play keno, poker, or blackjack. So I thought that was a bit much so I wanted to opt out but if I did that they said I would lose my $978. Which again I thought that was strange so I didn’t do that. I then began playing blackjack and again I betted over $2,000. Again let me remind you I only needed to bet up to $1,500. Again I have now about $1,500 and go to withdraw again but yet again another catch.... Some games dollars don’t count as a dollar it’s a little short so I was guessing maybe blackjack counted as $0.80 (which they wouldn’t tell you, you just had to guess). So I went on to spend another $1,500 on blackjack to raise my total bet on blackjack to $3,500. That made it so I had 60% of my bets. So that $3,500 only counted as 60% to the $1,500 I needed to bet. Just to be able to withdraw my winnings. So I went back to blackjack after seeing this and started betting on 4 hands at a time with $25. Let me mind you they won’t let you play live it says that money didn’t count towards live. So I played my hands and someone the dealer got a blackjack on the next 7/9 hands and those other 2 hands they had a 20 and 19. So I lost all $1,000 I had. When the game only said I need to bet $1,500. In total I spent $7,000 dollars trying to withdraw my earnings. But half of it was my fault so I spent $4,500 on blackjack. This app is promos are awful just go to another app draftkings, FanDuel. They are a lot better.

Game froze in bonus round. Game froze in bonus round and everyday I would hit bonus cash for the game that was frozen. Accumulated 20 bucks and now over a week it’s still froze after contacting support numerous times to unfreeze. How convenient for this company to have the app freeze at a large bonus and how even more convenient to keep awarding me game money on a Game that’s frozen and unable to be fixed. It feels like cheating. Feel foolish that I keep depositing. So many other online casino options that are better. Shouldn’t take over a week to unfreeze a game. If you like the tables turned against you even more then play and risk all the technical issues with support doing nothing.

Ripped me off. I have used the app with no issues. Then January 1st got kicked out of a game mid bonus. Tried going back in and it wouldn’t take me back to the bonus but showed an unfinished game. Call customer service on hold for over an hour to be told to email customer service. I had already emailed customer service and kept getting the troubleshooting instructions which I have tried… several times. Now I just get emails saying someone will get back to me when cleared… with no one getting back to me. Can’t speak to a manager. Tried the chat, instructed to email. Beyond frustrating at this point. I won’t be using this app again.

DONT INSTALL. Yes you can win money but BetMGM is a straight scam. While being -$300 their machines continue to never payout. Even being well in the hole with them their is no reward. They don’t pay ever and use licensing to use lower RTPs. Go with DraftKings or FanDuel, I’m up over $500 with those two sites and their slots still hit. This is a straight set up. Yes you can win money but BetMGM is a straight scam. While being -$300 their machines continue to never payout. Even being well in the hole with them their is no reward. They don’t pay ever and use licensing to use lower RTPs. Go with DraftKings or FanDuel, I’m up over $500 with those two sites and their slots still hit. This is a straight set up.

Save your money and shut all of them down. This one is like all of them but maybe the worse. They let you win right off the bat and try to sucker you in. Once they do you can’t win anything and if you get a bonus round, forget about it…be happy if you come away with $20 betting $50 a spin!!! Well, move on to the Blackjack thinking you have maybe better chances??!! WRONG SUCKER!!!! These dealers will beat you with one above and 20’s and 21’s more than a hooker has customers in a drunken bar at 2am. Then god for sake you say something because the dealer pulled 10 cards about 20 times straight along with about 5 21’s on top of that and they argue with you cause you won one hand! Then the laugh when you loose any other hands. The shoes are 100% stacked and the game is rigged ( I actually saw it with my own eyes). The reality is stay far away from this app and really all of them. It’s time to vote them out cause they are scam. We voted them in so let’s get together and vote them out!