GOAT – Sneakers & Apparel App Reviews

GOAT – Sneakers & Apparel [Shopping] App Description & Overview

What is goat – sneakers & apparel app? GOAT is the global platform for the greatest products from the past, present and future.

Shop new and used sneakers, apparel and accessories from around the world. Discover exclusive drops, new releases, vintage finds and archival styles. Now shipping to over 170 countries.

SHOP GLOBAL BRANDS
Explore over two million listings from streetwear and designer brands including Nike, Air Jordan, adidas, Yeezy, Off-White, Comme des Garçons, Supreme, Gucci and more.

NEVER MISS A DROP
Find the right products at the right price. Track upcoming releases, get notifications, save your most-wanted styles and place offers.

GET INSPIRED
Shop street style looks, try on sneakers in AR and read GREATEST, our magazine featuring stories of emerging artists and industry veterans paving the way in fashion, art, music, design, entrepreneurship and beyond.

AUTHENTICITY ASSURED
Discover the greatest styles from the world’s leading boutiques, retailers and selected sellers with buyer protection guaranteed on all purchases.

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GOAT – Sneakers & Apparel App Tips, Tricks, Cheats and Rules

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How to contact GOAT – Sneakers & Apparel (1661, Inc.)?
Find this site the customer service details of GOAT – Sneakers & Apparel. Besides contact details, the page also offers a brief overview of the digital toy company. https://appsupports.co/966758561/goat-sneakers-apparel/contact

GOAT – Sneakers & Apparel Customer Service, Editor Notes:

GOAT – Sneakers & Apparel Version 2.56.718 January 2023

The latest version contains bug fixes and improvements..

GOAT – Sneakers & Apparel Version 2.56.321 November 2022

The latest version contains bug fixes and improvements..

GOAT – Sneakers & Apparel Comments & Reviews 2023

- horrible customer support

It’s hard to not call these guys con artist. They will pick apart all kinds of problems with shoes you send them so that you are forced to offer discounts or pay for return shipping. Don’t fall for the idea that their shoes are a little less expensive, they will tax you in every way they can in every angle and drive that price up by the time the transaction is completed. Buy a pair at a good price good chance they’re going to say they are fake with no verification. Makes it hard to believe they’re not doing it in their own self interest to drive up prices. Definitely not on the side of you the small guy buying a pair of shoes or two. They’re going to tear you in every direction possible and try to tell you your shoes aren’t good enough. Multiple times they have sent me horribly damaged boxes when they were advertised as good condition while telling me brand new shoes I had bought and never even tried on were used and forced discounts. Find a different company as this one has gotten really bad over the past year

- Bad app to use as a buyer

It is extremely annoying that customer service takes so long to get back to you on an active order, especially when I’m spending $2500. I received an email saying what I bought were replicas, I had every intention of buying what I knew were in the pictures, asked customer service if the seller sent the sneakers in the pictures, with no reply for 48 hours and they automatically cancel my order and refund me my payment without me being able to have knowledge on what’s going on or my own input because I knew what I was buying. The variation of the sneakers I wanted arnt even listed on this app and they’re being deemed as replicas most likely. As a buyer I am highly upset on how this transpired and I would not recommend doing business with this app. I will post updates if this is resolved. Now I have to wait 5 days for a refund when I was waiting for a response for customer service to proceed with the order… I finally get a reply 3 days later, and customer service is saying they “do not provide details that outline why the sneakers are relicas”. I ordered Zen yeezy promo samples, which arnt even listed on the stupid app. These promo samples are being deemed fake most likely because this company does not have the knowledge of the sneaker… or the seller didn’t ship the pair in the pictures. I find something VERY suspicious going on here when I’m trying to order a rare unknown sneaker. DO NOT USE THIS PLATFORM AS A BUYER OR A SELLER!!

- Most unreliable sneaker app.

i’ve tried to order several different pairs of sneakers on this app and they seem to get cancelled by the seller within the matter of a day or two. Even after i’ve paid for the “instant” shipping. The seller shouldn’t post a price out on the app and when someone matches the price and is willing to pay the price that the seller requested give them the option to cancel it whenever with out any consequences. Now having me the buyer wait again for a 3-5 buisness day refund. i also used my $10 off coupon that i got from the scam of a black friday drops / raffles that they were doing and i won’t be getting that coupon back neither. it’s not like $10 meant anything because it doesn’t even cover the processing or shipping fee. speaking of the “black friday drops” this app had going. every time i tried to enter one of those drops the app always seemed to crash which seems like another problem this company won’t seem to fix. i gave this app multiple chances to redeem itself and after countless failed orders by a horribly ran company i will most certainly be sticking to stock x. as this app is completely unreliable so if you do manage to confirm an order for a pair of sneakers on this app don’t be too excited as you’re odds of the order actually going through is probably slim. a solid 1 star and thank you for you’re time.

- Extremely poor customer service and experience

Since April 13th 2021 I’ve sold multiple shoes on this app. I’ve accumulated funds from selling on the app and on the 29th I wanted the option to transfer the funds from selling on the GOAT app to my PayPal account. Upon doing so they sent an email message confirming the funds have been cleared and have been transferred to my PayPal and to give the payment 3 business days to clear. 3 days pass and still no funds transferred into my PayPal account. I contacted PayPal and they confirm that no payments have been transferred from GOAT into my PayPal account and said I need to contact GOAT to fix the issue. I then contact GOAT via email because there’s no way to actually speak to anyone through the phone and play email tag about this situation. Now they send multiple emails asking me to provide screen shots of my GOAT credit account and I also provided screen shots of my PayPal activity statement showing that I never received funds from the 29th through may 3rd. They say that the payment cleared on their end but still no PayPal confirmation on payment of funds. Now all communication or updates have now stopped with no solution to this issue. I had to open a BBB case against GOAT to get any kind of response. Be extremely cautious buying or selling on this app. It’s not a matter of if but when this will happen to you.

- DONT DO IT!!!!

I ordered my shoes the 28th of February so they could be here before I went on a family trip for spring break. So they could be here around March 11th or 14th. The shoes were 291 & some change they were jordan 12s, so goat confirmed my order so instantly I go to tracking & it say it’s unavailable so I say okay I just ordered them I probably can’t see it right now. Days go by still can’t track my order I go to customer service they tell me the same thing over & over my order is being packed the seller so it’s been a week and in thing how does it take that long…? So I say ok, a couple more days pass I contact goat by email they respond tell me sorry & they will improve so I tell them if I can’t get my shoes give me my money back FULL REFUND! They tell me to wait 3 more days because remind you it’s supposed to be here by this week of March 1-13 or the day after so I say okay after that refund me my money not 13 goat credits. The next day comes I go to my email & see they canceled my order AFTER WAITING 2 WEEKS to say something when they knew I wasn’t getting the shoes then it says it will be 3-5 business days before I get a refund..??!!! So now I’m waiting again wondering will I even get my money back? Moral of story do not shop at goat they let anyone sell shoes it’s a scam & they don’t care DO NOT DO IT, ITS A WASTE OF TIME & MONEY !!!!!

- You can’t be the G.O.A.T. if you allow this to happen.

I ordered a pair of Jordan 4 infrared that were listed as “New” and “In the box”. When I ordered them, I received a notification stating that they were being sent to be verified before being sent to me. When I received them, there was a card in the box that appeared to indicate that they had been inspected. When I pulled the shoes out the box to try them on, I noticed that the shoes had been worn. The shoes had been cleaned up really well, but is was obvious that the shoes had been worn several times. I found it extremely disappointing that the person reviewing the shoes didn’t catch the obvious flaws in the shoes before they were sent to me. To make matters worse, instead of giving me a full refund, I was only giving GOAT credit. When i asked the customer care agent what would be done to prevent the same thing again, they never responded to my question. This means that I am potentially going to have to deal with the same issue with the next pair of shoes I am forced to get from them because it is obvious that the inspectors they employ either don’t take their responsibility seriously, or simply don’t know what they are doing. If and when they get me a pair of shoes that haven’t been previously worn, I won’t spend anymore money with this company. (Can’t call you the GOAT when you do business like this.)

- Never again will GOAT get my business

This site robbed me. I paid $204 for a pair of Yeezy foam runners. For whatever reason, the shoes were requested to be returned to the sender, which I find very fishy. I contacted GOAT, and they informed me that my shoes would go into my GOAT storage; once they made it back to the warehouse, I could ship them back to myself. I contacted GOAT several times through the app, letting them know I could not see my shoes in my GOAT storage. After over ten days later, I was contacted by someone from tech support saying there was a hold on my consignment account and that in 24-48 hours, I should be able to see my shoes. The next day I received an email saying I should see them and an email saying my shoes were SOLD. I never listed my shoes to be sold or authorized GOAT to sell the shoes I purchased. They sold the shoes for $153. I contacted GOAT again, and they told me that they are a consignment site, so my shoes were automatically for sale after they were returned to the warehouse, which was completely different than what I was told when I was told they could be shipped back to me after being returned. This site is shady and will never get my business again. These shoes were for a sixteen-year-old who used his hard-earned money to pay for them. GOAT is wrong on so many levels. Never again.

- Horrible customer service.

This is a great app in theory but their customer service is terrible!!!! The app is set up so you don’t bother them, and trying to get in touch with an actual person is next to impossible. I followed up on an order that had not updated after 11 days. In order to reach customer service you must send an email with your order number. Fine…. I emailed GOAT saying my purchase was taking longer than their website discloses and they have yet to receive the shoes to authenticate…the autobot informed me that they found some issue with the shoes but they were locating another pair for me and the new seller has another 10 days to ship the shoes to Goat. Huh???? But I thought you didn’t receive the first pair…. And why wasn’t any of this shared with me… A “hey this is why your order is taking longer than usual” email would have been nice. I informed the autobot that I am no longer interested in the shoes but the autobot says I’m locked in for life and cancellations don’t exist in the world of GOAT. How can this be? I don’t get a choice? No transparency??? Would you like us to locate another pair for you? Do yourself a favor. Don’t, I repeat DONT use this service!!!! Stay away!!!!!! Horrible, horrible, horrible, nonexistent customer service. Most importantly this company is dishonest…..

- Not so great app

You have to be very careful with this app. My wife accidentally bought me 12.5 mens shoes when I’m a 12 and she tried canceling the order not even 15 minutes later into the transaction when I found out about it and they said they could not cancel it because seller had approved already. It was a $320 mistake. Then when the shoes got here they were scuffed on the top of the shoe and when I told them about it they said they would not replace the shoes for other ones nor would they give me my money back and on top off that they said I could sell the shoes as defective on their site. Just wow! All they said they “could” do was give me a $20 credit that never expired. What a bummer. I’ve bought 4 other shoes and I did not have a problem other than them being pretty expensive. I would recommend being very careful with them while purchasing and make sure you have correct size and item before checking out because they will not give you a refund.

- DO NOT USE GOAT

Of all the times I’ve tried to buy shoes from GOAT, I’ve only had ONE successful transaction. And that’s only cause GOAT already had them in their storage. So one time, after buying shoes and not hearing anything for a week, the seller canceled the order and put the shoes back up for a huge markup. So after wasting all that time I had to go over to StockX and I got them without a hitch. Another time, a seller sent the wrong size of used shoes to GOAT when the shoes that were pictured were the correct size! I waited weeks until customer service notified me of this. Right now, I’ve been waiting a week for these shoes to ship after the seller had confirmed them, but now it’s showing that they’re unconfirmed. I already know I’m getting flaked yet again. It’s absolutely appalling that simply buying a pair of shoes has to be this difficult and irritating. Customer service has been little help, taking forever to update me on these situations on what’s going on. If you’re reading this, STAY AWAY FROM GOAT. The marketplace is full to the brim with flakers of every kind. Every purchase from StockX on the other hand went fine and the shoes got to me FAST. So I wholeheartedly recommend using StockX over GOAT. They may not have as great of a variety as GOAT, but you can rest easy knowing that you will surely get your shoes without any problem.

- I should have stuck with StockX

Poor customer service!!!! GOAT is money hungry and could care less about its customers. I have ordered from GOAT 4 times but have had an issue with half of my orders. One order I received Seemed to have been worn although I order and paid for a shoe described as new/ unworn. The bottom of the shoe was dirty and scuff marks on the sides. They wanted me to send the shoe back and only give me a particular GOAT credit smh. My most recent order is what did it for me. I placed a bid and won and after a week of waiting for my shoes to arrive, I was informed that I would be receiving a refund due to the shoes not passing inspection. Some people would be fine with a refund but I wasn’t. I mean I had already been waiting over a week. And GOAT has this particular shoe in its own stock so why couldn’t they just replace it with one of theirs??? That’s what good customer service would do. Not give me back my money after 2 weeks? I could have bought the shoe else where in that time. Now I will not have the shoes for my photo shoot and GOAT could care less about how inconveniencing this was. I asked two different reps why couldn’t it be replaced. I never got a straight answer. I’m sure they keep the shoe from the seller. Or saw that my low bid won and decided to keep the shoe to sell it higher. I’m sure that’s what happened

- BUYER BEWARE! Only offer credit even if not your fault for return

I was a loyal customer to GOAT up until recently. I was ordering a gift for my boyfriend on GOAT and I placed it about a month before his birthday. The shoes were still stuck at GOAT 3 days before his birthday. I reached out multiple times and multiple people “looked into it” and I was running out of time. They informed me they lost my package and I told them it was unacceptable. I was running out of time, so I purchased another pair of sneakers thinking they were going to refund me for the ones they lost so it would even out in the end. They “miraculously” found the shipment and it arrived with the second pair that I bought. The one I paid for expedited shipping on came in bad condition. I told them I needed a refund for one of the pairs of sneakers and sent them back. They only gave me credit. $600+ in CREDIT! When I explained the situation they admitted they were in the wrong but weren’t going to honor it by refunding to my card as I would be an “exception” to the rule of no original payment refunds after purchasing and said they were sorry but better luck next time. So I am basically financing through affirm for no reason, I am financing CREDIT for goat. So ridiculous. Will not be buying from them ever again.

- Horrible Customer Service

I recently sold a pair of shoes on Goat. The shoes were new, but for some reason had a white marking on the sole making it appear that I had worn them outdoors and lied about their condition. When they reviewed it, they identified the problem, labeled them to the buyer of the shoes as “used”, and said they’d send me pictures of the issue. I never received pictures and yet I was pestered to lower the price of my shoes to convince the buyer to follow through with the purchase. I asked why they wouldn’t tell me what the issue was and still didn’t get pictures. Again, they didn’t give me any reason as to why they said they were used. Finally, after asking for a third time, I got fed up and selected the option to not lower the price. Of course, the buyer being misinformed by Goat, decided not to buy the shoes. At this point I had the option to consign them, or have them returned. I chose to return them and they charged me $16 for shipping. This is absolutely ridiculous seeing as I wasn’t given any good option after they had already screwed me, on top of the fact that the original shipping was free on my end. Not only did they waste my time, but my money as well. I do not recommend selling through Goat because if there’s any problem that arises, I guarantee they will handle it horribly.

- Good Luck, you will be ripped off.

One more than 1 occasion my offered bid was accepted. My money was taken while GOAT did their “authentication”(basically a window for them to see if the market goes up and they are able to sell to someone else for more money), then after holding my $ for 5 or 6 days, send an email saying it’s can’t be completed and the seller will get a “warning” (oh no, a warning. We must be in 3rd grade), then my funds are released a day or so later. So, I lose out of that purchase, I can’t shop another place because they have my money, I don’t get a shoe that I paid for, the price of that shoe is now a lot more to buy everywhere, GOAT makes more money on the next sale(because they are paid a commission % of sales price) so why do they care. The only purchases through GOAT that have went through were items I overpaid for because I wanted that specific one and nobody else had it or I wasn’t informed of other ways of getting them. I know better now. This is a sellers app and they, along with their partner GOAT, will rip you off. So just know, if you found a good deal, and thought you found a steal, it WILL be cancelled and refunded after holding your money for 6 days, THIS SITE IS OBVIOUSLY OWNED/CONTROLLED by the SELLERS. Us buyers are like cattle waiting to be slaughtered.

- Cancels my order multiple times !

I ordered some old-school converse and At first I bought a 10 1/2 in mens , first and then they get canceled because the seller sent the wrong SKU or size I never got an email or a text saying they were canceled I just got a refund back im goat credit . They never seem to feel to acknowledge to people about their orders being canceled . so then I order a size 10 in men and they said they were on the way the order has been confirmed and they were on my way , then this morning I’ll check my tracking and then I also get the money back in my account and they never let me know again that my order was canceled. And for this reason it was canceled because of the seller. The the customer service is horrible pretty much pointless there’s no way to actually get in contact with them and they never seem to just let you know I got your order been canceled they just put the money back into GOAT credit. I ordered these shoes December 30th and I even got a tracking ID and my ordered confirm and everything all then 10 days later they get canceled by the seller makes no sense . I’m getting my money back and just buying my shoes somewhere els and never buying from goat or selling to goat again

- Shoes purchased are not promised

Paid for a pair of sneakers that were confirmed by seller. Seller never sent the shoes after I received a confirmation that the shoes were on their way through UPS. Seller basically reneged on the deal and now the shoes cost way more and the Goat says they'll refund me. Now they expect me to pay more on a new bid when I'm already paying a premium on the shoe, instead of them paying the difference on the new order after confirming that the original shoes were in transit. Why should I miss out after they confirmed the shoe was coming. If they had a better system I could've possibly bought the sneaker from another seller the same price or lower. I already have purchased other sneakers and want to buy more but this left a sour taste. Poor customer service because in a store if something you bought was damaged or misplaced you would get the same item at the price you bought it, might I add, a discount. I'll edit this review if it turns out that they did the right thing and honor my initial purchase.

- Great app!

Placed my first order! Love the app and it’s design. Very simplistic and minimalistic, but easy to figure out and use. Excited to see how this order, and hopefully more, turns out. Only feedback would be I wish there was a way for a buyer to connect more with a seller (e.g. seller contact information, short bio, previous sales history, etc.) it would make the app much better and promote safer sales; but I do understand that GOAT wants its app to be a basic “browse and buy/sell” only. Will update soon! Here’s the update!, My order came in 11 days, due to weather conditions along its route, but only a one day over the promised 7-10 day delivery. Was happy and excited to open the package and it contained everything as promised! A brand new pair of shoes in a pristinely handled box, with a tailored note to prove authenticity. Couldn’t be more satisfied! Will be ordering another pair very soon. Definitely recommend if you’re looking for a way to shop sneakers of any type with out all the hassle of stores, lines, or scams! Big thanks to the GOAT Team!

- Data Breach + Robbery

I was ROBBED over $500 on GOAT, and GOAT blacklisted me. I take myself a credible seller & buyer with a 106 pt seller rating. Being just an average sneaker head, Goat had been my go-to platform for shoe trading. I didn’t always cash out immediately after sales in case I found something I want to buy with points. But that turned to a massive regret about two weeks ago, when I found in my account an over $500 worth delivered order, not placed by me. I quickly let Goat know what happened and asked for help through submitting a request—the only way of contact they offer. After a day or two, a representative replied and said she escalated the ticket and I should receive an update within 48 business hours at the latest. I NEVER received any update after that. I tried to reply to the email thread (as they suggested), and submitted another two requests to their “24/7,” “always here to help” customer support. Both in vain. I didn’t even receive a petting on the back like I did the first time. I will continual to try reach them out, while making myself aware the fact that the platform I trusted doesn’t give a shoot. My advice: if you don’t want to risk your money and your precious shoes, stay away from Goat.

- Horrible Customer Service

GOAT at this point is a major consignment company with many obvious competitors, so at this point the customer service should be held to a higher standard. It’s absolutely horrible. I’ve had situations where I would have a buyer, but couldn’t sell the sneaker (hitting sell would crash the app) because of an error with the app which wasn’t fixed until the app was updated hours later. You guys send out LATE email response messages hours later encouraging customers to do the regular old trouble shooting (restart your phone, Erase and re-download the app etc.) when the issues are within your app. The response time has been really bad. If not hours days later. The latest issue is sellers doing everything that is asked (shipping out on time etc.) and when it’s time to transfer their payments the app is not sending out verification codes. You don’t offer email verification and you can’t change or update the number without contacting GOAT via email and ironically enough, you guys are horrible at responding to emails in a timely matter. Definitely considering deleting the app once and for all. Issues are too common as of late and it’s a headache reaching out and receiving help or simply getting a response when there’s issues.

- Customer service is terrible. Simply horrendous.

I have sold maybe 4 pairs of shoes through goat, and let me say it’s ease is better than StockX, buying I’m not so sure. Yet the questionable thing is, why is your customer service so terrible, a well known company has no Customer service number? What so ever? And it took me unprofessionally getting belligerent to get a email back after i proved to them they were wrong? Terrible i hope you all consider this as clearly there are more than enough people telling you how bad there customer service is. I sold a pair of shoes and confirmed that i shipped them. The order was apparently cancelled on a Friday when i shipped them on a Thursday and confirmed it. How do i know because another pair that i sold went out and was confirmed this same day..so how does that work. They proceed to send me a late email i repeat a late email saying they’re cancelled two days later which i saved and sent to them to which they gave no reply until i got belligerent and told them off. It’s a shame really

- Too slow and too many fees

My overall experience was not terrible, however here’s what prompted me to write a bad review. Goat took over 1 week to authenticate My items after it arrived to their NJ location via UPS. Once items are authenticated, the “GOAT Credits” become available to you. That was the second part that was surprising and disappointing. So basically after you sell something on Goat for CASH, they keep the cash and issue you “GOAT Credits”. It’s basically store credit. You can use those credits to purchase other items off of Goat, or you can have the balance direct deposited into your account. Here is the part that really disappointed me. On top of GOAT charging over 9% to sell the items, they scam you out of an additional 2.9% in order to do an ACH transfer. So you basically have to surrender another three percent, to wait another 2-3 days, just to get your money. Many other apps charge that fee to immediately deposit funds, and issue ach transfers for free (it’s like the bank taking 3% from you depositing a check into your account... SCAMMMM). So overall, prepare to pay 12-18% of your overall proceeds to GOAT, leaving your profit margins on the floor, or 6 feet below depending on the item you sell.

- Air Max 1 “Caught In A Riptide”

There was a bit of a dilemma with the delivery process. The shoes were supposed to be delivered by UPS and according to the email I received from them, they delivered the shoes to the front door of my apartment. When I went to check them out, they were not there. This was upsetting. So I emailed Goat to check on the status of the delivery and told them that UPS sent me an email confirming the package had been delivered, when it had not been delivered to me. Goat responded within minutes to my email and told me to sit tight because sometimes the delivery companies often say it’s been delivered a few days before the actual delivery. I decided to wait, hoping they were right, and the next day the shoes were delivered. I’m so thankful to God for putting my mind at ease and thankful to Goat for their awesome customer service. They responded immediately to my questions and concerns! I couldn’t be happier with shoes! Thanks Goat for an awesome experience all around!!!!

- Official👍🏿👍🏿

My 1st time shopping with goat for the hyper royal 13 retro’s size 12 was better than all the times I stood in line for the jay’s! I been rocking jay’s since the early 80’s and when I saw these coming soon on another app I wasn’t impressed but on the day of the sale I was tuned in and had to have them but they sold out everywhere I usually get a ticket in 2 different states and 99% of the time my name get pulled so I remember a friend of mine put me on to goat and I thought it was cool back then this was in August of 2017, didn’t think I would ever pay more than regular price but I did and the process took less than a week the emails were on point keep me updated and my joints official!!! I will be letting all my people’s know that goat so far in my book is top of the line I look forward to future business with them I wanna create a good reliable relationship with them! it allways feels good when your money is well spent and in this case I’m completely satisfied with my purchase thanks Goat!

- New more like restored /goat credit?🙄

Ordered the Air max 90 viotech original color way , was just 2 weeks ago called footlockers all around they all claimed they didn’t have them (even though footlocker owns this app)so I decided to go online couldn’t find them on the footlocker or Nike app so downloaded other shoe apps GOAT ,stadium goods and stock x looked at vids on all just to make sure they where legit an they past the test. so I decided to order a pair of the viotechs from Goat Ordered new shoes and express shipment they came pretty fast no complaints there. But when I opened the box my heart sank , one shoe was completely damaged on the front clearly visible and the other was leaning off center! I ordered brand new shoes and appeared they sent restored, so not even 15 min after getting them I’m returning them filing complaints etc. they take days to accept my return , no explanation as to how these passed a quality test and they won’t send you your money back you can only get goat credit (why would I continue to buy from you guys with a screw so badly) not only that 30 dollars was deducted from my credit for “shipping” because of there lazy screwup. Hopefully I can get sum in store somewhere because the other apps seem to be just as shady. Be safe people 💯

- Buyer beware/don’t be an impulsive shopper here

Any purchase made via goat please do your due diligence & research the product make sure it’s what you’ll want & like for sure. I would recommend you Google that product for more reasons than one. This is definitely not a business you want to impulse shop with. There’s a very limited time frame for returns. On top of that if you return an item you are only able to receive a site credit. Which I strongly dislike that method. I impulse shopped & bought two pairs of sneakers bought which I didn’t like in person. One I missed the window of time to initiate the return so I am now stop with shoes I don’t want & the other which I was able to return but received site credit which shipping cost was deducted from so you don’t get the full amount of what was paid. It took me over a good two months looking though the site constantly before I was able to decide on what to use the credit on that would even be within that credit amount which was pretty much nothing there was always a remaining balance to pay. I say all this to say don’t be an impulsive buyers at GOAT.

- Reseller customer support services are disappointing

I have sold 35 pairs of shoes and counting so far in 2021 via the GOAT app. I have found the app to be very user-friendly. Do I wish the fees were lower? Of course, but I can wrap my head around the “cost of doing business”, and the fees aren’t enough to cause me to use another app, at least not yet. However, a couple of instances when I have emailed customer support in response to issues they have notified me about, I received the typical response that there is a back log and they are working through it as quickly as possible. My recent issues have occurred more than six months apart from each other, and my first issue wasn’t resolved until I sent several emails over the course of two weeks just asking for some sort of functional feedback. I basically had to beg to get details. My current issue is currently on day three of waiting to hear from somebody. I have zero faith that I will hear from somebody in a timely manner. Pretty disappointing.

- Always on point

I’ve recently jumped in to the sneaker game and as everyone in it knows the level of fakes is getting to be off the charts. You can’t just go and buy a sneaker on eBay or other outlets without being nervous about its authenticity. This site gives you the go around to take that worry off of you. The level of insane profit that can be generated in basically 24 hrs after a shoe releases opens the door for the best fakes . Some of the shoes are going for 1000x what they are retailing for so the fakes are just about perfect and are getting to be harder to spot . If I’m going to throw $500 on a shoe I definitely want what it’s supposed to be. I tried this site before I had ever heard a great deal about it and always been beyond happy with the results every time. I have never not got exactly what I was supposed to and for that this is my main go to and will continue to. I’m waiting for a pair off OFF-WHITE AM97 now and I know they will be perfect when they get to me without question.

- Sold Fakes

Do not trust this app, they sold me fakes and I contacted them and they kept saying they were real and wouldn’t even offer me a refund. I showed them pictures and they kept saying they were real AND not used. The last thing I got from them were definitely used. I bought 5 pairs f shoes in the last month and I let them know I was very good customer for them and the best they could say to me was that it was real and not used and that all sales were final. I want my money back, I have spent a lot on shoes within the last month and a full refund is the only way I will continue to be a customer. I also asked to speak to someone who was important and had more power than the people that respond to the emails and they wouldn’t connect me with someone. Literally last week I was saying how much I preferred Goat over StockX and this definitely makes me want to shop at StockX more and on top o that they have clothes that they sell and the best part is they have refunded me my money the full amount when I had a problem. As of now until my problem is resolved I highly recommend to NOT buy from Goat, instead go to StockX. I would love to change my review to help the picture of Goat but as of now do not shop here.

- Fake “a bathing ape roadsta Dc comics Superman”

I bought these faking apes from Goat! Never again! I’m not gone lie I was so upset I didn’t even take any pictures I just threw them away because based off the other reviews I knew it was going to be nearly impossible to get a refund! They looked good they looked new at first but that’s just how they decieved me! I walk to the store and I walk back and it looked like I ran track in them since middle school and I went to basketball practice in them up until that day but they were completely clean mind you! In other words they fell apart like they were put together with playdoh and plastic! They turn into sandals with me only wearing them once literally to the store and back! They played me! I got played I ain’t lying I took the biggest L! So all of you that’s getting recommended to Goat please turn back while you can! You will never see your money again! They sell replicas and rip people off apparently for 100s and 1000s of $ smfh beware I’m only informing yah because nobody should have to be scammed out of $1000 from an app that’s supposed to be trusted according to their FAQ I will never do business with Goat ever again!!!!!!!! They’re scammers

- Awful- beware

Bf and I have been using goat for a while. Over the last year everything had gone downhill. Ranging from issues of shoes not coming on time and sellers cancelling after over a week on multiple occasions. Being aware of the no return policy on used shoes we have always been very wary of purchasing used shoes. Photos are studied heavily and they need to be good photos. Purchased a pair of used Yeezy Turtledoves the other week for a steeper price because they looked almost new, possibly worn once or twice. There was very little wear in these photos. The shoes were clean, the outsole had paint still on them. Suede panel was black. Shoes came in and they are NOTHING like the images. They were dirty, been clearly used since the photos were posted (with no note in the post), the suede was a light green. Been a constant back and forth between bf and customer service just to hear about the no-return policy and being able to sell the shoes on goat. Even if he sold them, we’d be out $500 at least because of how much they’re worth in this condition and the cut goat will get from it. Will no longer be purchasing from this company. Don’t believe all the positive reviews because when something happens they will not help.

- Not impressed!!

I made my first purchase through goat last week. Didn’t have any problems ordering or receiving my shoes but I do have some questions regarding authenticity. My shoes were sent from Hong Kong directly to me so when did they get verified to be legit? Also, if I would’ve known they were being sent from another country I would’ve avoided the whole transaction completely. Now, about the shoes, I ordered some all white Jordan’s which I have seen in person and the inner part of the shoes along with the tongue are more of a gray then white. Giving them more of a dingy look than anything. Like I said, I have already seen these shoes before and they are supposed to be completely bright white. I’m glad I didn’t make an expensive purchase to try these guys out but I don’t think I’ll be making another purchase through them until they make it available for you to know where your seller is located.

- The truth ✊🏾🐐

I’ve been dealing with the GOAT for over three years now .. I’ve purchased over 78 pairs of Jordan’s from this app . NEVER.. EVER.. once ☝🏾 had a problem receiving good quality product from them .. now however since COVID the delivery times have been a little wait which is understandable.. THE GOAT are not the law makers of this country .. and since then it’s been 2 times someone tried to sale me scuffed and worn shoes .. and THE GOAT contacted me VIA email with pictures asking if I approved or wanted them to go and search for another pair the scuffs were not bad but I still had them find another pair . So it did actually take an extra week for that but everything work out.. I knew once I decided to buy shoes only that it has to come with patience.. this is not like walking in a mall and just picking something up.. I really recommend and have recommended THE GOAT to anybody who are real sneaker heads .. 💯💯💯💯

- Rip off

I bought a pair of glow yeezy a and a pair of cloud yeezys. Both pairs did not fit. I paid for the “fast ship” I paid 290 for the cloud yeezys. When I returned them for the correct size they only gave me goat credit for 200 dollars. So I asked them where the other 90 went. Apparently that fast shipping you paid for to get them quicker is non refundable PLUS you have to pay for it again in order to exchange the shoe for the correct size. Complete rip off will never do buisness with GOAT ever again. So they took 200 from me just for shipping and I don’t even have a pair of shoes in my hand and I have 800 in GOAT credit from the shoes I have to pay another 200 in order to get the shoes on time. So 400 dollars JUST IN SHIPPING! Be careful spending the money on “instant ship” because if you get the shoe and it doesn’t fit and you want to exchange... you don’t get the money back. So when you exchange them you have to buy that “instant ship” all over again. But they don’t tell you that. I want all my money back. Oh and not to mention! Even when I paid for the instant ship it still took forever. Don’t reccommend buying from goat. Read the reviews for yourself. First and last time ever buying from GOAT the JOKE

- Scammers!!!!! Thieves!!!

I have been fighting with goat to give me my refund for over 6 months!!!! Goat sent a pair of Yeezy blue tints that were supposed to be dead stock but the soles were yellowed very badly so of course I sent them back because for one that’s not what I paid for and for two I paid $500. After two months of sending email after email and never getting any answers as to when I would receive my Goat credit I finally contacted my credit card company and filed a dispute. Three days later I have my goat credit. Convenient right?! But now they send me an email stating that my account will be disabled due to filling a dispute. So they gave me the goat credit just to not let me use it. It has now been over 6 months and I’m still fighting with them. I hope this company burns in hell and chokes to death on a hard 🍆on their way there. I’ve never been scammed like this from an actual company before. And I wondered how they were getting away with stuff like this? My suggestion is to just stay away from this place do you don’t get your hard earned money stolen from you and if they already have then contact your bank, credit card company, and the Better Business Bureau.

- Overall Totally Classy

I am always wary about purchasing anything online—esp shoes. I did a little research first and based on what I read, I chose GOAT and STOCKX (I found the latter company to be very disrespectful and overall unprofessional!). Every sneaker I have ordered from GOAT has been processed and delivered in a timely manner. One order I declined after purchasing bc the Sender did not specify a missing box lid (this was reported during the Authentication process)-GOAT gave me an immediate credit which I used immediately to purchase a different pair. Every package I have received in the past has been tip-top. Unwrapping each new box I receive, I know that I don’t have to worry about what’s inside bc I know it’s exactly what I ordered. I find GOAT to be a very professional business that delivers a classy package. I love the quality of product and that little signature card they put in every box. I strongly recommend this company!

- Return and Refund Deficiency 🚮

The biggest fault that GOAT has is the return policy. A seller has 72 hours to opt out of a deal where as a buyer only has 3 hours to cancel a bid. I understand the fluctuation in pricing but if you’ve already agreed to sell somebody a shoe at a certain price unless that shoe sells out a seller should not be able to back out of any deal. I ordered a pair of Vapormax Fly Knit Lasers and 4 days after my bid was accepted I received an email saying that the seller backed out. So I have yet to try and purchase them again. At the same time I also had a $345 bid on the Travis Scott Catcus Jack Retro 4’s that was accepted. Again with no notice at all was I told that the seller backed out of the deal yesterday. I am now reading everyone else’s reviews to find out they’re not being refunded money, they’re being sold fake shoes, there’s damage done to brand new shoes and the overall customer service is absolutely horrible. I am terribly afraid that I’m going to be sold a fake shoe, will have no way of being refunded my money and I will have no one to speak to about it. Whether everything works out or not after this purchase I WILL NEVER ORDER FROM GOAT AGAIN and the app will be deleted from my phone.

- Bruh

Bruh. Package was promised in 7-10 days. At the time I ordered the shoes there was no closures or delays due to Coronavirus. Their FAQ at the time of the order said they were open for business. I even triple checked after I ordered my shoes if they were open, and was told by Nia they were indeed open. The day after nia told me they were open, I received an email from GOAT saying my package was delayed. Annelyn, then told me that they were trying to find someone near me who could get me my shoes. It has now been 9 business days, and they just found a new seller, and it hasn’t even been sent to GOAT. Felt misled, and was very upset I paid this much in taxes and shipping just to have trash service. Never ordering from GOAT again. UPDATE: it’s now been 13 business days since my order. I have emailed 5 different people and all have given me the same generic response about delays. The hilarious thing is my friend, who is a seller on GOAT, shipped shows on the 30th of March, and they got to the buyer by the 8th of April. So obviously they are lying about delays. I tried to be courteous in the beginning, but I’m absolutely floored with my experience and the customer service at GOAT. STAY AWAY FROM GOAT IF YOU WISH TO BUY SHOES.

- Worst service ever

I had listed my pair of yeezys on this app because I heard a lot of good things about it. So I list them and everything thing was going smoothly. Someone offered to buy them off of me and I accepted. I go and drop off the shoes at the goat drop off location instead of shipping them. The next day I get an email saying there was in issue with my shoe. They told me that the shoe was used and they had sent me pictures of the shoes. The shoes are literally deadstock. I’ve never worn the shoes while I had them. I only took them out the box to take pictures of them. So the buyer refused to buy them because they were “used” so I basically lost a sale. I had them consigned listing for a day and took it off and ordered them to ship it back to me. They charged me $10 just so they can ship it back to me. I ordered the shoes OVER A WEEK AGO and haven’t gotten a single email on an estimation on when I will be receiving my shoes. I contacted customer support about the issue and they said they would reply at the latest in the next 42 hours from when they replied to the email. I haven’t gotten ANYTHING at all. Worst service ever and I won’t EVER list another pair of shoes on this app

- Can’t list

Every time I try to list my shoes with defects I take pics how I’m Supposed to and they get taken right down I’ve been trying to list 3 pairs of shoes for a month now I’ve contacted customer support probably 20 times as of now and nobody will help. I keep getting the same Lady Donna that won’t do anything to help . She tells me in the lighting there’s shadows I take them outside and post it still get taken down today she says you need to take them outside the box I take them outside the box and guess what 5 minutes later my listing was taken down yet again I’ve been trying to post these shoes everyday for a month now and im highly irritated because I shouldn’t have to contact you guys this many times to post 3 shoes because I want to post them with. Yellowing defect it makes no sense . Then when I post them as a regular listing there’s no issue how is this even possible so that’s what I did I posted as a regular listing and if they buy them im just sending them in since I can’t get any help im starting to hate this app after this

- Great App, Unwanted Notifications

I’ve been a dedicated Goat buyer for a few years now. I like it much more than StockX to the degree that I actually refuse to cop from StockX. But lately I’ve been getting notifications about sneakers I did not request and am not interested in, and there’s no way to disable it without disabling all notifications from the app, eliminating notifications about price drops and available sizes for the sneakers I actually want. This annoyance is pushing me to remove the Goat app from my phone for the first time in like 3 years. There really should be an option to disable the unsolicited ads. I think most people who’d be buying on a resell market would already clearly know what they want and don’t want. I don’t see the point in notifying people about sneakers they aren’t interested in, since anything they are interested in they’d request such notifications for. Goat is essentially spamming their users now. I wonder if StockX does the same, maybe it’s time to switch.

- Seller cancelled

I ordered a pair of air forces 1s priced at $152 the seller confirmed my purchase and my order got updated to shipping to goat for verification and, the price of the shoe went up to $202 while I was waiting for my odor to ship, my order stayed in the shopping to goat for vocation stage for almost 3 weeks and then the seller cancelled my order and goat emailed me saying they the seller canceled my order and that they tried to get the shoe from another seller however the item and size were currently unavailable so they issued me a refund, yet I checked to see if they still had the shoe in my size and they are currently still available on Goat in the size I need but at a higher price so now if I want the shoe I have pay the new price even though I my previous order was confirmed, I’m inclined to believe the seller cancelled my order so that they may be able to sell the shoes at the new raised price point, sketchy, unprofessional and unacceptable business coming from a company as reputable as Goat. Very disappointed in the manner in which this transaction was handled by Goat.

- Waste of time AND money

I purchased some shoes from GOAT. They sent me shoes with a yellow sole, when the sole should’ve been white. Evidently whoever shipped out the order didn’t care or didn’t inspect what they were shipping. This was my first order with this company and I paid it through AfterPay. I have contacted GOAT so many times about trying to send them back and I got no response. It literally took 20 days to get an authorization to send the shoes back. Then I was authorized to get the credit once they receive the shoes back. I did not want to Credit I wanted to be refunded because I paid in installments. But today are fine, but I have to use GOATS credit because they don’t do refunds. I will never, ever, ever, ever, ever, ever, ever order from this company again. They have bad business practices and ever Denteley they do not do quality-control. I will gladly spend my 100+ dollars somewhere else. Before ordering please read the fine print before you order because they are very sneaky and tricky. Our use after pay all the time and have never ever ever had a problem until I ordered from this company. Please be very cautious. Try eBay or somewhere like that. I hate GOAT!!

- Bad customer service

I ordered a pair of sneakers on the 6th. On the 7th my purchased had reached the second stage which is when the seller confirms and sends the merchandise for verification of authenticity. I purchased another pair of sneakers on the 8th which I have received. It is now the 11th and for the sneakers that I purchased on the 6th I am back at square one which only says purchased. Yesterday I decided to purchase another pair of sneakers for which I was told that the order was canceled due to insufficient funds however the money was removed from my account and I received no confirmation of my order that I placed. I’ve been emailing support and trying to get a refund for both of my purchases however it is extremely hard to get into contact with their support team. I’m trying to get my refunds before the price of the sneaker goes up. It wouldn’t make any sense for me to purchase any more sneakers until this matter is solved. Be careful ordering with them. Their customer service is extremely slow and their website is misleading. The shipping dates are not accurate as well as their response time.

- Terrible Customer Service

I gave GOAT 2 stars instead of 1 because I understand that the coronavirus is causing a lot of stress to businesses. I can also understand that there may be minor delays during this time. But my most recent GOAT order had a delay of over a month and then the order was cancelled. The worst part of this was the terrible customer service. I would email them and they would take weeks to respond. When the staff would finally respond, I would never get messages that were specific to my order, but very generic and unhelpful ones instead. Plus, my account had already been charged during this whole process, so I had paid for the shoes but was given no information on where they were. Since my order was cancelled by GOAT, I will now be getting a refund, but I wouldn’t be surprised if that takes a while to process. Long story short, I understand that businesses are going through difficult times right now, but this horrible ordeal with GOAT’s customer service is the reason that my recent order will be my first and last with GOAT.

- Never Buying From This Company Again😤

Although some people may have had luck from purchasing shoes from this site, I did not. I ordered the Nike Air Max Plus in Metallic Gold for $185 after shipping, which I couldn’t find anywhere in stores where I live so that’s why I bought from this resell site which I normally never do. 2 days later I got a tracking update saying “a shipping label was created for your item on July 26th” , it’s now August 21st and I still haven’t received my shoes or gotten any other tracking updates besides that one. I also contacted them 3 times with no response, so finally I got in touch with USPS to figure out if it was something on their part. They confirmed that the shipping label was created but that the package was never even handed over, and told me to contact them again and see about getting my money back; but of course no response again. So basically they scammed me and took my money and I ended up having to contact my bank and do an investigation on the transaction to try to get my money back which I’m still waiting for. This may not stop you from purchasing from them but I would just be careful.

- Bad company model, terrible customer service

Ordered a set of shoes for Christmas gift for 99 dollar was excited to get them for practically retail price. After at the verification portion of the order they notified me one of three possibilities took place 1 the SKU was wrong 2 wrong size or 3 no box. They didn’t give me any other chance to say I want them because honestly wouldn’t have cared if there was no box and they were real. And if they were the wrong size they should have contacted the seller informed him the mistake and have them resend the proper size. The fact that I get no compensation for having to go back on the site now reorder the shoes that were once 99 for 154 only 7 days later is super annoying. I think this company need to consider allowing the buy and seller to talk back in forth in case of stuff like this happens. And to add to this I contacted customer service which is a nightmare because it’s just playing email tag back in forth where they give you half answers to you questions and they could even tell me what was exactly wrong with what was sent to them.

- BEWARE If you like being treated as a valued customer…this app is NOT for you!!!

I’ve been a seller and an occasional buyer on GOAT for about a year. They consistently have some of the worst customer service. There’s no phone support, so you’re always depending on them replying to your email inquiry. They take forever to respond (pre and post Covid). When I finally do get a response, the reps have no problem solving skills or ability to resolve any issues brought to their attention. Sometimes I wonder whether or not they even read what is written as their responses have nothing to do with the email I sent. I have tried really hard to stay with them because I’ve been able to sell sneakers with them quite easily … but the minute I need to make contact for help it’s a disaster. I finally had to pull all my sneakers I was selling and am looking for another option. You would think that paying such expensive fees, sellers and buyer would be provided with quality service, this is not the case with them. They do not value their sellers or buyer. Would love recommendations of other apps?!?

- GREAT PLACE TO SHOP!!!!!

My husband‘s birthday is fastly approaching and I had to do some last-minute shopping being that all the major shoe stores in the mall were out of stock for the shoes that I was looking for. luckily I was presented with the opportunity to shop on GOAT. At first I was a little apprehensive about buying shoes online but I went ahead and bought the shoes anyway. In less than a weeks time, I received the shoes via UPS. I was also able to get tracking along the way which was very helpful to ease my anxiety. When I opened the package the shoes were absolutely perfect. I love the way that they were wrapped the presentation alone was an all-star situation. I also loved the authenticity card that they place with the shoes and the sticker from GOAT was cool as well!!! It shows that they take pride in what they do and are serious about their brand. I would highly recommend this Company !!!!!

- Poor

This store is the worst, I bought some tennis shoes and they were big, I admit it was my mistake because I bought a men's size and not a women's size, but in less than an hour after making the purchase I realized what happened, but they since At the beginning they had already obtained my money and obviously they did everything to keep it, because I tried to cancel the order and they told me no because the order was processed, although it was also delayed in arriving, supposedly after returning it they would return my money to me , which is not entirely true, because they only gave me the credit for the amount of the purchase and they refuse to return it to the payment method, that is, I have the obligation to buy from them, even though there is nothing to want to buy I only have the option to buy in your store or lose more than $ 350! this will be the last time you shop with these scam people! Before making the purchase I recommend you visit other pages that have better prices and you do not want to touch your money

- Never buying from GOAT again

Extremely BAD customer service, they don’t resolve any problem you are having with an order. I ordered a pair of sneakers and had to return, then bought two more pair of sneakers (one box without lid) and had to return in order to exchange for another size and they didn’t accept the return for one of the sneakers because they had “signs of use”. I returned sneakers right away they arrived, which means sneakers already had the “signs of use” they were talking about. Also, they don’t return shipping money back. Each time you want to return you are losing the $10 they charge you for shipping. Last but not least, sneakers can take FOREVER to arrive, they don’t even update the tracking. NEVER buying from GOAT again and would defiantly not recommend it to anyone. You’ll loose money, wait forever for an order, and won’t get issues resolved if needed.

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- Goat is the goat

There are several things I could comment on that are good with goats practice but I’ll mention the best. Goats system of authentication is very tight and well done so there is almost a guarantee that it is a legit purchase and if it is fake, then they offer a full refund. I ordered a pair of Air Jordan 1s for my dad and when we were told that they were fake, they gave a full refund without hesitation. I adore that goats system is so good for the customer and I’m happy to use it as my way of purchasing and selling sneakers because of its good policy.

- Consitent Poor Service

Basically bought 2 pairs of shoes from Goat. 1st pair were fake OFF white unc which I had to pay import duties. Than has to pay the return shipping even it’s there fault. Customer service takes for ever to reply. Took at least 2 months to get approved to send back. Second pair I received were damaged and had scuffs marks everywhere. Again same thing had to ask to get them sent back. Being in Australia shipping shoes is $60 dollars a pair. Do they care? No compensation not even a refund. No you just get credit, which I used up thinking I would be done with this terrible excuse of an app. Than I use my credit only to have to spend more money again to send them back and still have credit. They have a lame policy, where basically as a consumer you are not looked after. Fakes and damages are coming through there app and yet they do not take responsibility for this. I’d love to give them a 0 for rating if it were possible. Stick to stockx at least if they mess up, you can get your money back.

- Fast Delivery to Aussie and legit Jordan’s

Was a little worried when I read reviews, but I ordered the pre-authenticated shoes ($40 extra well spent) so I didn’t have to wait or worry about possibly getting fakes. They arrived ahead of schedule and are straight 🔥would buy from again and definitely recommend. Just to be safe though I’d only buy new and pre-authenticated shoes cos I don’t want to have to pay for international returns!

- Goat

Amazing app these guys are super reliable, they have made sure all of my LeBron’s have been quality checked.... they even cancelled and refunded one of my orders because the sellers quality wasn’t up to scratch. Since then I have now bought five pairs of new LeBron’s through Goat, at ridiculous prices, especially what I have to pay OS to Australia great to be able to finally wrangle a decent price. This app is awesome and does exactly what it says... GOAT 🐐

- Yep

Goat has a massive range of options of shoes and clothes, they have new shoes coming in everyday as well. Easy return policy and great app set out- easy to buy and sell. Prices are great to. The range of shoes are amazing-Nike-air Jordan’s-adidas-vanns-Gucci-balenciaca- reebok and more. Goat also has an inspiration page where you can like other peoples style and add it to your own. Overall it’s a really great app

- Start

I’ve only just started using this app and I already am loving it and don’t want to put it down. It’s very usable and you could use it for just 5 minutes while your waiting or you could use it for hours and be up all night. My brother showed me this app just now and it’s the best app ever. This is a great app and I would highly recommend it.

- Mad app

Non bias review coming up I’d never heard of this app till a few days before I post this review my friend referred me and it instantly had the shoes I had been looking for for ages just like that no hassles involved and by what I can tell they have the shoes you’re after. Also easy to use and clear display of products just a great app

- Useless APP

Forgot password went to reset it keeps going to the app can’t reset password unless you delete app reset on browser then re install app which it ain’t user friendly other then that shoes are great and delivery to Aus is somewhat reasonable

- Great App!!!

Awesome, clean and user friendly app. Have purchased multiple times and I must say I’ve had a 5 star experience. Great collection of sneakers, all legit, or will run through there pre verification before shipped, also an awesome place if you want to sell your own kicks.

- Trash app trash customer service

Accidnelty placed an order on random shoes due to having my details already in the app when I clicked next to check shipping. Within 10 min messages customer service and they said “sorry you got the wrong size you can canceled your order within 3 hours, but it has already been confirmed so when you get them you can return them for in store credit” Trash terms of service trash interface

- WORST SNEAKER CITE EVER

I have had 4 orders on goat 3 of which were fine apart from the hundreds of dollars of fees they charge my last order I got put into goat storage it stayed there for a couple months then just magically disappeared one day it was never hacked, shipped or sold I have been sending emails for the past week or two and still no resolution I have been scammed out of $330 from the worlds most “trustworthy” sneaker store. I wish there was a 0 star option on this review.

- Patience, just for my Nike’s!!

Dam best runners I’ve came across, I am still waiting to purchase my first pair of Nike,s from goat. Gotta love ya Nike.s I have a pair that still look like new and they are ova 7 years old. But I do take pride in looking afta them and wearing the symbol. Next review will be about my purchase from GOAT here,s hopeing. Cheers anne( tassie)

- Confirmed $80USD, charged $110USD

When you use Apple Pay to confirm a purchase it displays your address, but it doesn’t change the shipping - I used Apple Pay and confirmed $70 for shoes and $10 for shipping, but then I got charged $110 because of international shipping. This is very misleading and if I didn’t have my bank app sending notifications of when I spend money I wouldn’t have known it was $110USD till it was too late to cancel. DO NOT recommend if you live outside of the USA unless you’re willing to spend on shipping

- Greatest Of All Time (GOAT)

I love this app I have bought multiple pairs of shoes on this app and they're great. I like the filter for it but if you could add one of those price sliding bars for a price range that would make the app even better! Highly recommend this app if you like nice shoes.

- Fantastic App and Excellent Service.

Easy to use app. Buy sneakers, they get authenticated, express shipped to your doorstep! Legit sneakers and an excellent service to ensure you get authentic kicks. Approximately 10 day turn around from purchasing, authentication and delivery to Australia. Highly recommended!

- Worldwide

Great app makes buying easier but would be better if for people outside of the US you could show the price in the country they are in for example I’m in Australia show the price in aud so I know how much I’m paying straight away, If this happens it’ll be perfect and worth 5 stars for sure

- Okay at first

Everything was working completely fine for a few years, then they updated everything to look fancy. Due to those changes the prices on sneakers simply don’t appear anymore and its very annoying and inconvenient.

- GOAT Review.

I’ve bought 2 pairs of Js off these guys and they have arrived in Australia in 8 to 10 days ! All shoes are legit and in perfect condition and both my pairs were 10+ years old. Super professional !!! Very happy.

- Great, easy to use app

The Goat App is by far my favourite sneaker app to use. It's simple, easy to navigate and very aesthetically pleasing. The purchasing process is simple and the customer support was fast and effective. My only complaint is the lack of combined shipping which does make it rather expensive for overseas shipping.

- I would give them 0 if i could

Very shoddy QC processes, even worse on returns. Buy elsewhere, boxes always arrive squashed due to crappy packaging. Astronomical postage costs and don't even get me started on returns. Any company that makes you pay for return shipping for something that is completely their fault is negligent at best. StockX a far better option overall. Buyer beware, you are going to have a very bad time with GOAT.

- Sneaker Candy Store

Living in Australia, we didn’t have access to some of the gear released in the USA. GOAT is the only place I shop for vintage sneakers. I’ve purchased absolutely stunning Jordan 11s, vintage Kobe’s and will scout and buy more. Easy, reliable and credible.

- Great Shoes App

I love buying shoes from here. I have bought multiple pairs of shoes and will continue to do so. Shipping was quicker than expected. Extremely happy and I would highly recommend anyone to use this app.

- Mad Ting

This app is mad. I bought Skepta Never Sleep on tours and it was obvious that goat had secured me the real pair. The app itself has such a large data base filled some shoes that imma bout cop, much easier to use then the website as well.

- 4 weeks still no item. Expensive

It's been 4 weeks & I still don't have my order. Tracking shows out for delivery for the last 4 days & still nothing. No response from Goat Customer support Prices are expensive. Better service & cheaper prices on Stockx. I've ordered 4 pairs of kicks from Stockx which were cheaper than Goat & all arrived with no issues I won't be using Goat again

- Bit pricy

There a bit pricey but I love the look of them just hope they are authentic

- Money

GOAT needs to tell you what currency you are using. I live in Australia and bought new shoes that were $420 since when i made the account i said i was Australian i assume that the currency is in AUD so i just spent $700+ on some shoes that i did not know were that price! Please state what country the currency is!

- Scam

I bought $980 pair of shoes for my daughter and when they arrived they where to tight so I returned them she only put them on to see if they fit she didn’t walk in them just like you would in any store When I returned them they said that they where worn so I said yes she tried it on to see if they fit then they said yes because you tried them on to see if they fit that means they are warn so we can’t refund you What a joke how are people meant to see if they fit without trying them on Had no reply from them just the TC Will never use this company again Mark

- Waste of time

This whole scam is a waste of time when you can agree a price and then not have an order fulfilled. Ruined my birthday, as my wife had organised a pair of sneakers I really wanted through the app and it ‘couldn’t be fulfilled.’ Saw the shoes go back up with an extra $100 on the price tag. Don’t waste your time.

- Convenient

Goat is so convenient for everyone whether they are at home or in office. You can buy sneakers in this app as a gift for your parents on anniversary.

- Its amazing

It has literally every shoe but it for example if you are scrolling through shoes and you see nmds for like 110 you go on it and it says like 200 but other then that it’s a great app and has female male and kids.

- It's for me

Instead of buying in stores,I use this app to buy my favourite sneakers easier. It has changed my shopping habit.

- I love goat

I have just ordered a pair of NMDr1 and I have had a lot of troubles recently with ordering shoes off of the internet and apparently this is the right place to go :)

- Excellent!!

I have now bought 2 pairs of Nike’s from GOAT and they have both been great! Really happy to be able to get ahold of styles I can’t get in Aus directly.

- Blissful

I bought adidas shoes for $ 400, which is $ 50 cheaper than the web-based price tag. I feel very happy because of that :)))))

- TAKE FOREVER..

It has been OVER A MONTH since I submitted an application to sell a simple pair of NMDs for $70 and yet IS IT STILL BEING PROCESSED???? Very slow, do not recommend, haven’t bought from them before but it’s probably no faster than selling? You’ll probably have to pay now and get your shoes two years later when you’ve grown out of em or they’re old 😒😒😒

- Easy to use

With Goat, I can find various types of shoes by several clicks. So easy.. And I can also sell my used sneakers for anyone need them.

- Simplicity works

Using the Goat App is great, I always can find whatever shoes i want without any fuss!

- A good place to by shoes

I bought supreme vans and they came with no problems shockingly fast, the app does glitch out when I’m looking at shoes a lot so I hope that they do something about it

- Worst Customer Service

They literally canceled my order when I specifically asked for tracking information. I had stated that I DO NOT want to cancel and just what to know when my shoes will get here and they canceled it???? It was already verified and on its way to me. I’m so frustrated and annoyed.

- Interesting app

GOAT makes my shopping becomes easier and more interesting. Really really nice. I'll invite my brother to use it.

- Disappointing

Ordered a pair of used off white shoes at a great price. After 2 days my shoe was not shipped, so I contacted support to ask if they can contact the buyer to ship my order. The support team went ahead and cancelled my order, still waiting for a refund. This is disappointing, so terrible!

- Free yeezy

This is a question would you be able to give these to me for a low price

- Crashing

the app keeps crashing sometimes and i have to keep refreshing it often

- Why you should buy at goat?

It’s same as the name goat. Very convenient and legitimate place to buy sneakers. Their customer service is excellent.

- Best app ever

A best place to buy auth shoes, easy to use, and easy to create an order. This items will deliver to u on time or as soon as possible.

- Try it now

If you are looking for an app to buy real sneakers, I think GOAT will suitable for you. It's so great, easy to use and user-friendly.

- GOAT REVIEW

I live in Australia and we can’t get everything that can be easily bought in the US. So I want to Thankyou for the variety the wide variety of shoes and clothing. THANKS!!

- Pricing tags

Hey can u please add price designation tabs for people who are limiting purchases, so if your looking for smthn for $300 you can get all the shoes that are in the $300 section

- Shipping costs!

$60 for shipping to Australia is way too much and it would be appreciated if you guys could somehow drastically lower the cost of shipping thanks.

- Import tax

Not worth using of you are an international buyer. The import tax related is too high. If you had to return, you wouldn’t get the tax back and have to pay again if you ordered again. Imagine if you had ordered a fake pairs and had to pay the tax for for something that is worthless and wont get the tax back

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- Banks?

anyone here from Banks

- Shady ?

I installed it because I'm a sneaker head and they kept appearing on my Instagram ads so I figured why not give it a shot. Firstly this is an American based app so what I thought was a decent deal turned out to be in US. Not even including shipping. I couldn't even see the shoes without it taking me almost straight to check out, I'm just supposed to assume someone will send me a pair of legit shoes for all this money I'm spending ? Come on guys, your app barely has any reviews.

- Shipping

‼️People ordering in Canada, DHL will charge you $75 more for shipping than what it says in the payment review‼️🤬

- NO

The shoes were 140$ so i get to checkout and all of a sudden shipping is now $45. So i decide to pay the shipping. It takes 2 1/2 weeks to get ready to be picked up by DHL express. I’m waiting for the shoe then i get a call from DHL saying i owe $80 in “fees” and if I don’t pay they won’t send them to me. I pay the $80 more so then i’ve payed $125 in fees for only $140 shoes. To top it of my shoes were supposed to be here yesterday and i needed to sign for them. So i stayed home all day waiting AND THEY NEVER SHOWED UP. Now it say “delivery day unavailable”. Absolutely horrible shipping prices, hidden fees, takes forever, not accurate times, and terrible customer service.

- Okay

Shoes are decent in the app and seem to be okay priced if you live in the US, saw a pair I really liked for $50 and ended up paying $115 with some hidden fees, this app would be amazing if you lived in the US but if you live in Canada it’s not great, the process they do is cost of shoe+tax+shipping+exchange rate+hidden fee=price of shoe, instead of getting a killer deal I paid average price if not more, the shoe told me it was $80 CAD final cost but turned out to be $115 CAD final cost, we will see how the shoes turn out.

- garbage

waste of time and money. could have ordered the shoes and got them much cheaper and faster anywhere else.

- No Goats for sale

Searched for Boer and Nubian and both turned up zero results. All I see is running shoes. :(

- Fix the app icon

I love the app I buy a lot of my shoes from goat but since recent app updates the icon is just black can you switch the icon back to the old icon it looks really stupid with an all black icon

- Bought from Canada

Just have to say that as a Canadian I was hesitant , with the duties , tariffs and everything on top of everything. But I’ve had a great experience with GOAT. If you look for it there’s so truly awesome deals to find on this site, and although it’s in American currency, simply asking siri what it was in Canadian was very helpful. The bad reviews from Canadians, are because people are stupid, and expect that paying 230 us and shipping to Canada will be as advertised. It’s not, if you buy intelligently (I.e the VERY consistently surprising used shoe section which are very advantageous) you can buy some dope kicks that you can find anywhere. Copped some dope kyrie 2s that retail for 350 cad for only about 170 after shipping! Try this out northerners, and do yourself a favour and request them to ship to you with USPS. Customer service will hopefully be as consistent as they have been with me

- Canada

I’ve never but a review before but if your Canadian just go with StockX unless your saving >$200 bought used shoes for 320 and got charged 175 import fees same BRAND new pair on StockX would cost only $10 more with import (only $60) and everything included. Please don’t make the mistake.

- Don’t download

Horrible customer support,never replied back to me answering any of my questions.Hidden import fees which they don’t tell you about prior to your purchase so get ready to pay 50% of your item if shipping to Canada.

- BADDDDDD

People in Canada don’t use this Dhl charges you 168 to get your order and also when I asked for a refund they took 78dollRs from me worst app ever

- Dont order from goat. You’ll regret it

I got shoes about a week ago. They are $201 with tax, shipping was $34. The shoes were supposed to come today. They never came. The tracking number is unavailable! PLUS the day before they are supposed to be delivered i get an email from UPS saying my fees are due and that i have to pay $115 for duty fees which are literally more than half the shoe price. Buy from stockx or footlocker or sum but dont ever buy from goat especially if ur canadian.

- THIEFS

I WOULD GIVE 0 STARS IF I COULD. I ordered on April 24th, we are now June 18th and I haven’t receive anything. I asked several times for help, but they keep answering the same thing: be patient. I think I’ve been patient enough ( 55 days!!). I keep on telling them via emails (only way to contact them) that I didn’t received anything and that I want a full refund, all they could answer me (after 2 weeks of my refund supposedly being issued) is that they will give me 70$US which is half of what I paid (130$US). I am not the one in the wrong, yet I still haven’t got an answer and will start legal procedures because in a legal point of view that’s called STEALING.

- Hidden Fees

If you’re in Canada you have to pay import fees of upwards of $60 on top of $40 shipping

- Canadian buyers beware

Will never make another purchase from this site again. Shipping and duty will kill Canadian customers. Took a week to receive a email response from customer support. Ordered a pair of shoes for $434. Total cost for duty and shipping turned out to be $251.62 not the $40 included in the purchase price. Their solution was I could re list the shoes on their website or pay the excessive shipping and duty charges. They don’t care. Buyer beware.

- Regret

Could of just bought shoes local at a hype beast store… Paid premium dollar for the shoes. Plus $40 shipping. Then I get a bill from UPS and it’s for $168.. almost paid more in shipping than I did for the shoes.. deleting app and never buying anything off goat again

- Scamming Sellers

I sold a pair of shoes 2 months ago and I haven’t received the funds. They claimed they successfully sent it but when my bank asked them to do a trace & recall the payment because I haven’t received it. They refused & wouldn’t give any explanation as to why.

- Never use this if you’re in Canada. Has hidden shipping fees

Screw DHL from the bottom of my heart I never got the shoe and still charged me for extra shipping and it was hidden

- Dhl

If you live in Canada don’t use this app.Dhl charge you over 100$. I hate that I have to pay so much for some stupid pair of sneakers. Don’t bother ordering if you’re in Canada. Also they are very overpriced

- stole my money

they hid the 168$ i have to pay at my door for a pair of shoes that i paid 300$ for. dont get this app they made me pay for shipping both ways so i lost 80$

- Goated👍🏾

No cap slatt

- Dam

Wanted to buy shoes for 190 USD, after shipping +30 USD, after ups fees and brokerage. It came out to 430 CAD. Scammed but I like the shoes so wtv… (just use stockX)

- Don’t buy if you’re in Canada!

I bought a pair of shoes, it’s worth was of 256 CA, plus delivery 40= 296 CA, when it came to my home the Delivery people charged me plus 101.28 dollars, in that moment you can take it or return it and this app gives your money back as Goat points so I decided to take, which means I paid for a $256 pair of shoes, almost two times the main price just for delivery(397.28 CA). Conclusions, if you are from Canada, buy knowing that you’ll pay almost two times the real wroth of the shoes.

- Customs

Worst app to order, being in Canada. They charged me import customs of $100 plus. You should have mentioned it on time of checkout. N in exchange of returns they give back goat credits. Its like a trap, worst experience using this app. Will never use again, and would never recommend someone.

- Not for Canadians!

This is in the USA. Anything shipped to Canada has a high shipping cost and you get hit with customs handling charges.

- Shady sales

I would advise would be buyers to avoid this service. They sold me a refurbished pair of dunks, when I outlined the defects they said it was within their norms. When I tried to continue the conversation they would just send me to a new CSR and I would just repeat the whole process again but get nowhere. Be warned, do not buy from GOAT.

- Scam

Payed 460 for shoes after tax and shipping and fees and it’s on the way. Then I had to pay an extra 200 for import fees. Outrageous. Be careful cuz they don’t tell you about the extra fees that you have to pay online to the shipper or at your door, I’m in Canada btw…

- Import fees

Beware before purchasing your shoes from GOAT, I ended up paying the import fees from UPS as equivalent to the shoes price that is $130. This most important thing(import duties) won’t be mentioned on their app while placing an order. Won’t suggest buying from GOAT, hidden cost*** could cost you more $$$.

- Import fees for CANADA (2022)

If you live in Canada DO NOT USE THIS WEBSITE or app, they have fees at the border that YOU have to pay for. I bought a pair of CDG converse and they charged me 155CAD Import fee, and goat doesn’t give cash back refund so no use canceling the order. I’m just trying to prevent others from falling into the same trap as me.

- Total scam

Ordered these expensive shoes in December. Received them in March. The first time they were shipped, they were deemed “not deliverable” ??? so they were sent back to GOAT. Surely I’m not their first Canadian customer! At this point I asked for my money back but they do not offer refunds. I had to pay another $39 for shipping. Then, I got a message from the shipping company that I had to pay $90 duty to get the shoes to Canada. Come on!!!! These shoes are for my 16 year old daughter! I gave a one star rating, but I would have gone lower if I could. This app will be deleted, as I will never order from GOAT again.

- Hidden fees, poor cancelation

Tried to cancel the shoes but process was not easy. Received the shoes and had to pay another 75 dollars. Deleted app, never going to use again. Canadian shopper

- Scammed

I got completely ripped off by this company. I was charged $90 on my credit card more then I was suppose to. I reached out to the company and they told me it was because the currency was in American. However when I checked out I made 100% sure I was checking out in Canadian dollars. In addition they use a shipping company (DHL) that charges ridiculous customs and fees. I was charged another $90 for custom fees. The company gave me no notice how expensive these fees were and they are aware this is what happens. Terrible customer service, they did not help me in any way.

- Don’t bother

This app used to be fairly decent and in fact I’ve previously bought from goat using their app but after updating iOS I was forced to update the app to the newest version… what a waste. Can’t even figure out how to search for a specific item anymore. After ten minutes I gave up, deleted the app and went to StockX instead. Someone needs to hire some UX/UI folks cuz this app is useless

- Apparel disappeared

The apparel section in the app has disappeared out of no where

- Don’t buy unle

Imagine buying shoes thinking shipping is $40 until DHL comes and your paying another $65 GOAT has no support line or anything to call so your basically f**liked if you need help in anyway don’t buy shoes here if you live in Canada cause you’ll be paying over $100 in fees and it doesn’t even tell you about the hidden fees upon ordering😂

- Too much extra fee

Saw a pair of $100 shoe available for 170, ok. I can afford that. Extra $42 handling fee, fine. Another $66 customs fee, so I spent $300 for a $100 pair of shoe. Yay

- bruh

fr don’t buy i bought 313$ shoes and the customs were 122$ a waste fam don’t do it

- 100% not great

If you don’t believe me go to they’re Facebook comments on any post. No returns of funds just refund in goatbucks. Not shipping included

- Dissapointed

Bought a pair of zebra yeezy’s for my brother for his birthday. Opened the box and noticed spaghetti sauce color spots on both shoes and one shoe had scraped off letters in the soal. These shoes were definitely not new. Also, when it arrived In Canada, I got destroyed by a 217$ charge for duties. Only star given was for fast shipping. Will definitely never buy from them ever. I was able to take off the sauce from the shoes with some cleaning products but when you pay 800$ you should never get this product quality.

- Trash

Been dealing with their customer service for over a month and when I finally got tired of dealing with them they threaten to suspend my account because they said I need to be professional, they didn’t answer anything they actually re directed our conversation like a 14 year old girl instead of dealing with my complaints I’ve boughten many pairs of shoes from them and now I’m treated like flaming trash good job at having THE WORST customer service possible! If you’re canadian or anywhere not in US don’t even bother they don’t care they use the worst shipping possible they hide fees I bought 190$ shoes and paid 78$ in fees and taxes that’s not the going rate on our taxes but keep lying to customers as you go forth. Complete garbage stay away

- Great shoes, awful duty fees

Would recommend finding another source to buy sneakers. Ordered a pair of jordan’s and the import cost was $172. Not Goats fault but they could use another company instead of DHL

- CANADIANS BEWARE!!!

If you are in CANADA I strongly suggest NOT BUYING on goat. The shipping is too much. I ordered 3 PAIRS of shoes and got charged a total of $292 just for SHIPPING. I contacted goat asking if they could change the shipping provider to usps instead of dhl and they didn’t do anything. Save your money and buy on kijiji or letgo.

- Horrible shipping

I live in Canada, and in their website is said it’s 40$ for shipping, a lil too much, if u ask me. But whatever. The they decide to ship it by DHL, forcing you too pay extra 78$, making it a total of 118$ just for shipping, bruuuh💀

- Terrible

This app is one of the worst shoe apps out because it’s American based and you have to pay extra after the delivery too

- Shipping and customs fees are RIDICULOUS

I love the way tge app is set up but for people outside the US (im in canada) the shippibg and customs fees almost cost the same amount as the shoe 🙄. Almost 100$ in customs fees and $40 for shipping which is crazy considering customs is not covered.

- Don’t download

Worst customer service ever- Do not recommend

- Horrible App

Bought shoes that were listed for $350 and ended up having to pay over $700 for them when everything was said and done. Such a scam. Wish I never used this stupid app.

- Order never received

This app is useless. Ordered my product a month ago and never received it. I sent them an email and they give me useless reasons like, “it must be stuck on customs”. They don’t specify a date on when I receive it . Please never order here!

- Hidden Fees to make the sale

I put in an order for a $289 shoe with 14 dollar shipping. They changed the quoted shipping price from 14 to 41 dollars after i put in the order, and I just got hit with a 126 dollar customs fee. An order i expected to be $303 turned to over $450. I totally understand that customs and shipping are a part of the process, but my problem is two things. Firstly, GOAT completely lacks transparency in reporting these values to the customer, I dont even understand how my shipping price changed from 14 to 41. For customs, theres apparently an option to ask for a different delivery service to bring the price down, they dont inform you of this option. Basically, it seems like they want to make the price *look* as cheap as possible to make the sale. And to make it all worse, when I tried communicating this to customer service, they showed no understanding or willingness to help or understand or anything. AWFUL service, I do not recommend, especially to Canadian sneakerheads.

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GOAT – Sneakers & Apparel 2.56.7 Screenshots & Images

GOAT – Sneakers & Apparel iphone, ipad, apple watch and apple tv screenshot images, pictures.

GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images
GOAT – Sneakers & Apparel iphone images

GOAT – Sneakers & Apparel (Version 2.56.7) Install & Download

The applications GOAT – Sneakers & Apparel was published in the category Shopping on 2015-04-16 and was developed by 1661, Inc. [Developer ID: 492155025]. This application file size is 109.1 MB. GOAT – Sneakers & Apparel - Shopping app posted on 2023-01-18 current version is 2.56.7 and works well on IOS 13.0 and high versions. Google Play ID: com.airgoat.goat.ios