Golf Genius App Reviews

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Can't login. Does it make sense to anyone that a 'non-premium' user can use the website easily to register for club tournaments, etc but can't even log in to the app? Why the difference!

Web registration required. Worked well

Superior Support. I have been a user of the Genius app from nearly the beginning. This company and this product is superior in every way to other scoring and tournament software apps. I researched multiple options and every year when my renewal comes up I look again. The features alone are worth the product, but as an admin and profesional, what keeps me coming back is the outstanding and quick customer support. I get better support from Genius than not just a “golf” company, but any company at all. Add to this their receptivity to product enhancement suggestions and you can’t go wrong!

Can’t connect. I have tried many times and I cannot connect to GG. Tried changing password and that didn’t work. Tried logging out of account on my computer. That didn’t work. Double and triple checked password, GGID and email address. I give up.

Password. The app asked for a password but never asked me to set up, so my email was not found of course.

App doesn’t work. I’m a member of a league that uses the app. I am unable to login with my email/ password or the GGID I am able to login via a web browser.

Great app for following scores from far away. Love being able to follow scores while not at the tournament. Would be great if there was a way to save GGIDs. Also would be great if I could rename or tag GGID to be able to remember what tournament it was without having to open it. Make sense?

Can’t log in. I’m playing on a tournament this week and we were directed to download the app. I must have used the app in the past but I’ve tried every email account I’ve ever had and no dice. In short, I am unable to register or reactivate a dormant account. Help?

Okay…when it works. This app is just okay when it works. It usually lags at least two holes behind and on some days it doesn’t work at all. Not a great thing for parents who didn’t get to make it to the tournament due to illness or injury but wanted to keep up with scoring. The final round is always very important but many times the app just doesn’t show up to play! Even with trying all the old tricks of turning the phone off, refreshing, etc., nothing helps. Maybe some “golf IT genius” could actually fix the bugs in this app so we could see what was going on with our kids!

Scoring Issue. I think the app does a good job. I like how it tracks player stats for my club. We use the app for scoring each week. One thing most of us struggle with is when we accidentally skip a hole when scoring—we enter hole 12’s scores in on hole 13. Then it throws off the whole scorecard. Messy. It would be great if the app could warn me that I skipped a hole before letting me save scores on the next hole (when trying to save scores on hole 13 it should let me know that no scores were entered on 12).

On scorecard screen scores impossible to read. This app primarily used by country clubs. Average age is probably high esp. in Fl. And Az. You can’t enlarge the screen to make it more readable and in the Fl. Sun it’s impossible to see. Make the scores larger or allow screen to be enlarged when viewing. Our eyes aren’t that good and there is no reason for this unless you get a perverse pleasure in punishing seniors!

Lots of potential but deep flaws. The club integrations via Member Portal are extremely clumsy. I can’t tell if this is the fault of the club setting up the customization but ideally the app and backend service itself would have good templates for most event formats and make it impossible for these club customizations to be so poor. The app is frequently in some kind of disconnected state which a quick logout/login always fixes (suggesting that it’s the fault of the app, not the wireless 3G/4G connection). It’s also not uncommon that after you post scores on a few holes, some of those scores have not actually been persisted off-phone. For example after correctly submitting scores for 12 holes, someone else will tell me that we are missing scores for holes 4-9, for example. Their view, and the server-side view, do not reflect what we submitted. So, lots of potential. Would like to see an integration with Venmo so we can enforce a buy-in at the time someone signs up for an event. It’s a pain to chase them after the fact.

Awful. I played in a tournament three months ago, and the app defaults to that, with no way to delete it. Nowhere to contact anyone for support. No way to enter another event. Deleted and reinstalled- nothing. Frustrated - there’s gotta be a better app

Golf Moron. Even though I’ve used this app for tournaments at my home club every time I try to login it keeps telling me I’m not affiliated with any Club or Group. My pro shop has no idea why that is so. As such I cannot use it.

Please fix the Login window. This app is awesome except for one simple thing: the login window. When the keyboard pops up it covers the text and you can’t see what you are typing. Great app otherwise but the first impression is not good. Please FIX this!!!!

Public. Is there a way to create a tournament amongst friends or are events only able to be created vi the club level?

Just got app. Just got app and opened it and it asked for sign in credentials? How would I get those if I have never signed in?

This is what you get when it’s all you’ve got.. My men’s club uses golf genius to manage all of our tournament needs. It’s ok. It’s clunky. Either GG has poor training or lacks customer support, likely both. The app won’t let me access my club but the site will. My mens club board doesn’t know what’s going on and GG is nowhere to be found. I’ve deleted the app, reinstalled, shut my phone down, soft reset. Downloaded the app directly from the site where I’m logged in and accessing my club. Still nothing. Gonna be hard to track my tournament scores live as required by my club… The error that continues to pop for me is “You are not part of any leagues / events / trips”. Inaccurate since I’m accessing my league with all the same login information. Side note, it’s not the most user friendly when tracking your scores and summarizing your round at the end to balance to your official card. It’s fine in that aspect but is not exceptional.

Login Screen. I’m new to using golf genius for our club events, but when I tried to enter scores it says to enter scores using the app while using iPad. I then go to the app and type in my GGID and it tells me I am not part of any events and won’t let me sign-in, but when I go to website and use the same GGID, it works just fine.

User Thought. Yours is a great App. I use it 3 times weekly. My club uses it for Registration. There is a trigger (Pulled by unknown) that changes Registration to ‘Closed’. Okay so far. The problem is that a registrant cannot Cancel after Registration is Closed. Calling Pro Shop doesn’t always work. (Those guys are overworked.) It would seem being able to cancel at anytime would be a win for all stakeholders. Thanks for a great App.

iPhone X support added?. Said it updated to iPhone X. App still crops the screen, it may now support iPhone X in other ways, but screen is the same.

Problems with the app. The tee sheet function quit working after the last uodate.

Golf Genius vs GHIN. I wonder why a handicap with Golf Genius is different from a handicap with GHIN. I have played over 60 rounds this year and have an 8.8 handicap with GHIN. Recently, I played in an “event” that utilized the Golf Genius app to compute the results. I normally play from between 5,800-6,200 yards. During this event, I played tees that were 6,500-6,700 yards. Yet, my handicap was reduced because I didn’t play from the tees that were actually behind the tees I played from.

Logging in. Why won’t this sync with the desktop version? I log in with my credentials and it tells me that I am not part of any group. I am on the admin list with my group.

Great app. We use GG for our men’s club and it makes scoring across all the games we have so easy. It’s a little pricey but overall worth it.

Rarely works seamlessly. It is a fine app when it works but not very intuitive. If you go to another course to play it really throws golf genius off. Even after logging out the app cannot believe I am not at the other golf course.

Constantly boots you out of leaderboard. Thanks for response. No way to recreate situation that happened at US Kids World event though. According to US Kids it sounds like app was overwhelmed by incredibly large number of players in field entering scores. Went away from live scoring for rest of tournament.

Can’t log in. Same deal as most of the other people in here. Have a perfectly good GGID to use on the website and it works fine, but doesn’t work on the mobile app.

Confused!. I is the program at work at my course, I am the main user. Why can’t I sign on on the mobile app?

GG needs to add a putt feature. It would be great addition to the app if you could add putts to the score Our league keeps putts & chip ins

Great app - increase font size. Great app. Need to increase font size. Difficult to read scorecards out on the course.

Cannot log in app for iOS. The app says I am not part of any leagues/ events/ trips when I try to enter either my GGID or email and password. I’ve deleted and reloaded app several times to no avail. Works great in web browser but not this app!!!! Arghhhhh

Terrible app with outdated UI. Our league has switched to this app and honestly it’s awful. It’s very difficult to read leaderboards and results. It’s like it was made for a PC and then simply “wrapped” and distributed as an “app”. Lots of scrolling left to right and up / down to see any information.

Can’t register from app.. Are you kidding? Downloaded app. How do you register? There is no way to get in without already signing up. Would be great, if there were directions on how to do so, but guess what? Nope!! Not even a link to a website. I’d give you zero stars if this would allow it.

Latest Update Problems. After the most recent update, I and several others at our club can no longer access GG app. Golf shop has reported it. What’s also troubling is that we have different messages and not everyone was affected. I receive the message about no leagues, events or trips. Not so! Yet, I have no trouble logging into husband’s acct on the same phone.

Great app for competitions BUT. but pls fix the fact that you chat have multiple match IDS entered at once. You have to log out and log back in. A real pain! Otherwise it’s great for seeing everyone’s scorecards post app and easy to enter the scores on the spot

Great App. If you are playing in an event with mobile scoring, this is an easy-to-use and fun app. Also very easy to upload candid pictures of participants enjoying themselves at the Tournament. If you are viewing the portal from an iPad or device with a larger screen, it’s better just to use the portal accessed via your browser.

Spectator. It would be nice if I could follow my niece on this app. Every tournament she's in says to use this to see live scoring and the leaderboard but I have no credentials and there doesn't seem to be any way to register as a user without them.

Outdated Clunky. Not very useful. Awkward. Difficult. Better options are newer and easy to use.

Free?. I just downloaded this for an upcoming tournament I’m having and my phone said payment processed. How much does it cost? I’m not going to require 144 golfers to download the app if there is a fee.

Can’t sign in. Not part of any league or events or trips. I can sign on via your website no difficulty but the app won’t let me sign-on

Frustrating. So frustrating to use. In a multi day event it never seems to default to the correct day. Always need to manually change it. And when scoring is open it always closes itself after a few seconds, and have to start the whole process over. Just about ruins the experience of following the golf. Same issues for the last several years and no improvements.

Doesn’t work. App states that it is compatible with iOS 11.0 and above. My iPhone and iPad are on 12.5 and both stopped working with most recent GG update.

Login. I work at a course and have login access to golf genius and I downloaded the app to use and I can not log in says I’m not part of any leagues, events or trips. I put in a GGID and get the same information. However if I go to the website on my phone the GGID works fine and so I’m not sure what the problem is. I love the program and would love to see how this end works to be able to have our golfers use this.

More like, Golf Idiots. If you want to have a simple login, link it with something like Facebook. If you can’t comprehend that, at least let us sign up easily. Your app is garbage. Easy sign up. Easy navigation and that’s it. Not that hard.

So so. App is ok. We use it every week for our weekend games at the club (past three years or so for a group of 50+ golfers). It’s very messy when it comes to registration and cancellation. When I go to open tee times and confirm a spot, there is no way to take myself out of the tee sheet if something changes in my schedule or if it was a mistake. How difficult could it be to allow someone to cancel their own registration. We have several issues every week because of this. We’re now looking at other options that could do a better job.

A complete waste. Our club is forcing us to use this app for tournaments and leagues. Everyone I have spoken to hates it and thinks it is worse than the old manual scorecards. It is impossible to determine the status of our matches real time and even the leaderboard is useless for our league.

Good app but heavy battery drain. Consistently drains battery at excessive rate even though location services off and only entering scores then immediately locking screen off. 4 hours match drains iPhone X 50% or more.

Frustrating. No where to enter event codes that’s easy and obvious. Not user friendly at all. I’m stuck in one section on one tour.

Good app. The Golf Genius software offers a far more comprehensive selection of tournament opens and customizability than any other mobile golf scoring app. One note, if your club/league did not purchase the premium version, you will not be able to use the app. Support is also incredibly quick at getting back to you on a question.

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Good not great. Good app. Retains information but that’s good and bad. It retains my old GGID whether I log out or not (on iPhone) and only shows me information relevant to that, not upcoming events seperate to that last golf entity. It can be confusing and is not intuitive enough for beginner users. Some tweaks and it could be very good.

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Terrible. one of the worst golf sites i’ve ever had to deal with. unreal.

Looks good if I could possibly login. Pretty much impossible to login. If I could possibly login, it looks like it could be a useful app.

Golf Genius. This is the absolute worst site I’ve ever seen. Can’t register for events anywhere. Crock of crap. This will cost you members.

Personal Tournament Use. Great App for golf course run tournaments. The live leaderboard is fantastic, however is there any possible option for charity or personal small hosted tournaments? Wondering as the $250 purchase fee is quite significant if we’re running 5-15 tournaments a summer with groups of 8-24 golfers. E

Junk. I’d go as far as saying that I’d be embarrassed to creat an app so bad. No confirmation of scores and not user friendly at all. No one at the whole tournament could figure it out.

cant register. if you forget your GGID there is no method to get back in

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Trash.. Downloaded it and you can’t even register on the app. Not at all intuitive. Keep plugging fellas

Can't register. Downloaded the app, only allowed login or forgot password!! How do you register?

Dave Kirsten. Worked well for several months then app closed me down…wouldn’t recognize my email …dc kirsten @att.net

Golf Genius. Too cumbersome. Can’t sign in. Can’t use.

Awful. Possibly one of the worst apps ever created. Great intentions but this app is really weak.

Needs text enlargement. I like the format and flexibility. Makes tournament and league administration much easier. Only reason for a four vs five is the inability to pinch screen to enlarge. Small type is difficult to read for older players. Quick response from the developer. Some of the screens are now pinchable. The one that really causes me problems is the score entry screen. If that screen was pinchable, score entry while on the course during play would be much easier. Thanks again for the rapid response.

Age restrictions. The app is great but the age restrictions is a problem. My child’s junior golf event wanted the players to download the app but it’s listed as 17+ and some parents either didn’t know their restrictions code or didn’t trust the app due to the high age limit and didn’t want it on their junior players phone. They need to change the age appropriateness level or juniors need to use a different app.

Email blacklist problem. My Club uses Golf Genius for our leagues and tournaments. Over the past 6 months - I have had recurring problems of not getting the weekly Player Tip sheet from GG. Their tech guy, Joe, has told me that my email Is being blacklisted. He fixes the problem, then several weeks later it happens again. The “fix” doesn’t seem to take. Joe says it’s my email - but I’m not having any problems with anyone but GG. They aren’t blocked in y settings - so I need a fix. Joe has told me to contact Gmail. At this point I’m frustrated. My only solution is to keep asking the ladies at the course to share the GG code with me. I would not recommend GG.

Need a little help…. I recently turned from a four round golf trip and tried to enter my GG Sunday codes to review the score/ event / tournament details for our group (16) and it says the code is invalid. ???

Worst ap I’ve ever used. Terrible ap. No instructions on website how to register. Awful.

Sign-in issue. Can’t sign in. Works on the computer or iPad safari not on the app though.

Finicky System. Our club uses GG for all league and tournament play. The mobile app is ok if you know exactly how it works. The suite of GG offers do not interact well with one another. There are several ways to access GG and depending on the way you’ve accessed it depends on what you get. Using a username and password requires an entirely different navigation than if you use a GGID. The problem is with mobile phone use and notebook use and desktop use. The Pro Shop doesn’t have enough time nor staff to handle all the issues users have with GG…AND, there is no user guide or help desk to help us users resolve the problems. So, we hate using GG.

Love this app!. Our Men’s Club loves this app. We use it on all our events. Noticed however that the latest update (V7.4) seems to have broken the app for some devices using Android OS. When attempting to enter scores, the app simply crashes. Hope the next update will fix this bug.

“Contact us?”. Why—you don’t respond! So frustrating. Denise😡

Log in. Downloaded app but can not log in. Where is this ggid?

Rip off. I did not sign up to pay 59.99 for this app but was billed. I tried to write them and got an error message. Ripped off.

Awesome Software/APP. Tell your PGA Professional to get this service!! Awesome for your Saturday Club game as well as leagues! Live scoring is an unbelievable feature...Know how groups in front/behind are playing!

Sign in. The app page would not let me send this to support so 8m doing it here. I just downloaded the app and it’s treating me like I have an account. I do not have an account. How do I proceed. Because it thinks I have an account it doesn’t give me the ability to create an account.

App not recognizing me. My golf pro just put our league into GG. I can log in with the GG software on my computer but the GG app that I used last season in a different league doesn’t recognize my new league affiliation. I’m using the same username and password for both the website and the app.

Best tourney app. Using at Eastlake today HomeAid! This app freakin rocks!!! Carson

Incomprehensible. Just cumbersome at every step. The opposite of feature laden. Worthless for my needs.

Set up fee? Ridiculous!. Used this app for a tourney where we were provided a code. Petty much a digital score card but I did enjoy the leader board function. Figured I'd create my own user ID and use the app to track my rounds. $2 per round? $149 set up fee? Last time I checked we set up our own information. Perhaps I'm missing something or don't take the game serious enough to pay this much for an digital score card versus a paper score card. Summary - for a single user, there are so many better solutions to track more valuable info. For a tourney director perhaps there is value but at thousands of dollars, I say pass.