AZFamily News Phoenix App Reviews

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3TV CBS5 IS THE BEST. Joining together brings has brought fluidity to you news sharing. Thank you for having coffee with me each morning. You start my day with your BETTER THAN EVER news and weather. You UPDATE me during the day. You alert me as weather changes. YES U R STILL THE BEST!!! Thank you! Dallas

Why have an app that only works sometimes?. Why have an app that only works sometimes? This is the worst app I have!!! The only way I get the news is via streaming and my preference has always been channel 3! Unfortunately the app is often down!!! I thought with a new company buying them out it would improve, it hasn’t. I really thought when Gray took over it would work better and it did for a time but now channel 3 will not even open on any of my 3 devices only local news live opens up and I want my channel 3 as far as I’m concerned it’s the only channel to listen to. Very frustrating!!!

Keeps me up to date. Love the app. My family lives in several different locations in Maricopa county. I live in NJ so this is a very informative way to keep up with all that is happening in Arizona!!!

Can’t scroll. Had this app for about 10 mins, got to a story I wanted to read and clicked on it. Got a few sentences in and there was an ad, I kept scrolling done with my finger but nothing was happening. Thought the app froze. Uninstalled and reinstalled and it happened again. You have to scroll off the ad to move the story down. What kind of news article is that?

Cant find segments from same day. I am a loyal viewer of 3tv since 1988. I am SO tired of looking for a segment I just missed I can NEVER find it again, and It was just on. I am looking specifically for the “Gathering of the Goldens” segment from today, Sat. March 4. I want to GMAZ where I saw it, typed in the title of the segment, and nothing. I did multiple searches and cannot find it. Why is it that the segment that was just on tv minutes before, is nowhere to be found on your site????? I sent a message under the contact us form and after submitting, I got an immediate notification that I could not submit more than once. Problem is that was the only time I submitted today. It’s looking like you guys need to take a look form the ant age point of your viewers, please help us. Thought I sent this last year

App freezes sometimes. Overall, this app is good and helps me stay up to date on what’s going on locally. But the main issue I’m having with it is sometimes I will open it and it will freeze causing me to have to close it and reopen it.,sometimes a few times..in order to get it working. It happens a lot when I look at the weather section. I open the app, click on the temp. to take me to the weather and then when I click on hourly, or radar the whole app freezes and I have to restart. Kind of annoying when you just want to look at the hourly forecast or radar.

From great to disappointing. Forever you have had a great app that was my go to for information and I often forwarded that on to others. Then you changed the format. Now articles are difficult to find and don’t load properly. Why would you change something that was really good for something substandard that doesn’t work? I’m sad to be leaving az family, but this new change is not working.

What about the suburbs?. While the coverage for Phoenix seems to be good and up to date, coverage for other municipalities is lacking. Information on Emergency orders and current news for places like Tempe, Mesa & Chandler doesn’t appear to be available on the app. Also very little information about Flagstaff & Tucson other than the number of cases is reported on. Please provide this additional coverage as Phoenix doesn’t represent all of Arizona.

Stop messing with the app. The AZ Family App used to be awesome. They keep updating it and it’s getting to where I don’t wanna use it. I’m constantly bombarded with ads and all il want is the news and weather. I don’t know who runs your mobile services but they should know, if you have something that works and is working well, stop messing with it. For the record I love AZ Family and Good Morning Arizona. Have been a fan for years. This app really does a disservice to the wonderful team working the news and morning shows.

Great quick shot of news. Love this app. I can just pop in and get caught up on what is going on any time. Always refreshing so nothing gets stale.

3th tv news. You should guys have a uploading video so we can do a report send you guys the videos what happens in the streets

What Happened to the weather page?. Good Grief, what happened to your weather page ? I only come to your app to see the weather report. Your changes have been hard to accept, I cant see the weather at a glance anymore… not only that but it’s hard to find your weekly forecast without searching through it… You’ve added many non essentials on the page which have little or no to do with weather, why would you do that? All I want is a nice look at the whole weather report for the week, and nothing else…maybe I should look for a different weather app…!!!

AZ Family doesnt cover any happenings outside of Phoenix so it’s kinda a waste of time. Arizona is a huge state...with diverse politics and groups of diverse people. Phoenix coverage seems to be full of murders and political strife.A murder trial took place here The murderer took the life of a policeman...I would have thought it would have been followed closely...more than most...Nope... Governor Ducy is trying to increase awareness of developmental delays and followup on the 2004 studies done on the disabled...It took one year to get individual therapy for our downs grandbaby despite calling repeatedly and doctors orders...I cant imagine how the three “reservations” are doing...We need speech therapy to be a priority for children “all over the state”...not just Phoenix... We need a neurologist...If you look at the need...We are a “big military state”...Doug Ducey could petition the “armed forces to provide someone”..or make a “state mandate”... to find specialty services for patients “falling through the cracks”.. even if he has to ask the president to make an executive order for military services to be able to be tapped for an obvious need...We have the finest neurocare in the world in Phoenix but no “ancillary services”... to provide follow up without traveling four hours for care... There is a great deal to Arizona....besides Phoenix.... Just saying...

Disappointed. Bait and switch. You post about one story and video then start on something totally different, playing your regular news cast and who knows when or if you will play the story you originally had posted. It’s sad that news agencies just can’t be trusted for anything anymore especially the truth.

AZ Family The Bellwether Of Everything AZ.. All good reporters of you got it EVERYTHING..One complaint is they have to give the Old Flyer Scott respect and let him have control if the temperature in that studio. Happy 2020 everyone !

Removed after update added too many ads. Latest update added too many adds, looking for news and weather not shopping. Update: reviewed again in 2023 and still garbage. Ads are necessary but when the focus is ads over news it’s useless.. still deleted.. Update: reviewed again in 2024, still garbage, still deleted.. they more than doubled the ads. If more people would delete this app maybe they will get the message.. I will check it out again in 2025..

What happened to Traffic Cameras?. Just was forced to update, which I dreaded but I did. New format is clean and not loaded with ads like other news apps. But the ADOT traffic Cameras are gone. What happened? Please return them. The ADOT app is not a substitute because it’s hard to use. Pretty please??

Has gotten worse!. For several months, I checked in each morning to Ch3, Phoenix, for news and weather on my iPad. Recently, it has increasingly difficult to connect with the video. If I get the video, it only lasts 2-3 commercial breaks and drops off. Only a few minutes later do I realize that it has dropped. It shows that the live feed is still active but, ...... it isn’t! I have finally given up and changed to another channel in town. Too bad because I really like the morning crew at Ch3.

Best free Phoenix Metro news. I’ve tried 2 of the other free apps for local coverage and deleted them within 2 days. Azfamily gives a good overview of what’s going on at home; with both written articles and some video. The layout is concise and easy to follow. National coverage is not as comprehensive, but I get that elsewhere. I wanted an app that let me feel I was at home, and this is it. Sure, there’s some advertising - but I can put up with a 30 second spot promoting our local stellar Musical Instrument Museum.

Great Station. Thank you for keeping me updated on all the news. I just wish there weren’t so many fatalities and crime in the valley. Enjoy your human interest stories that help balance the sad news.

Good App. Current and contemporary. Latest info presented as it occurs. Good variety of subject matter. Even has a daily trivia section! Update--Daily trivia section is gone. Replaced by horoscope section (personal opinion "boring"). All other aspects remain.

Quicker a Than Most. I have several of the local news and radio apps on my phone. This one usually alerts me about breaking news before any other.

Disappointed. I love news channel three! But I don't always have time to turn on the tv in the morning so I was happy to find live video on my phone. Problem, most of the time the video freezes, is not on line, or crashes my phone. Definitely needs updates!

Keep up. There was a huge police situation Thursday night that closed down Thunderbird rd from 51st ave to 67th ave and closed 59Th ave from Greenway To cactus and not a word about it. And again just now. 10pm. The Qt station On 67th ave and thunderbird is surrounded completely with yellow tape and police from 3 Area police depts as well as a county K-9 unit and copter. Again no news about that either. You all sleeping???

Put it back the way it was. I don’t like this new app. You used to be able to scroll from right to left through each article. Now it is much more tedious to find what you want. I really used to like this app now I hardly use it anymore as I just don’t like the way it’s been upgraded. Put it back the way it was it worked better.

Review of my adopted family!. Who wouldn’t enjoy all of the joking and fun when all your “ family “ get together and if there is any drama it is never seen! Very cozy. I’m a snow bird and you delight me every day with upfront news! Mama Barbara 😇. Very fair/ funny appropriately/ just honest! Chris, are you a dill or sweet Pickle?!!! 😁. Best I can do for an old lady!

Has become a crash monster lately. I’ve used this regularly to keep a pulse on AZ news, but over the last few weeks, the number of app crashes has been skyrocketing! Doing any sort of app interaction beyond scrolling through the main feed (such as clicking in-story links, rotating the phone sideways, etc) has been yielding about a 90% crash rate.

Not Always Current. You often see a headline, "Just Breaking," "Just In," "Join live stream," and then you start to read the story and find the news is a day or two old! Update more often and discard day-old stories unless there is a definite interest in updating and follow up. Just don't continue to call the old portion breaking news. Unfortunately, what is truly breaking news often does not get put on right away. I may open the app in the morning and find only one or two new stories the rest being filled with yesterday's still "breaking" news.

AZ Family News app. It is glitchy where the advertisement when you first log in does not clear out, where the live news feed cannot be seen nor heard. Also, the app just played advertising for a rival news station, News 12 NBC.

Issues w/ Traffic Map. Has anyone else reported any issues with the traffic map loading correctly? I’ve uninstalled/reinstalled this app, as well as the Phoenix traffic app and am still having the same issues. Other than that, I’ve had no issues!

Traffic map. The traffic map used to be excellent. I could pull it up, and the roads were marked with red, green or yellow which helped my sister and I know which streets to take. Then they changed it with very dark colorings on the streets where I couldn’t read the names of the streets. It also would cover roads with rain and you couldn’t tell what was happening with the roads at all. Now it’s just a map with nothing to tell you what the traffic is doing. As 2 seniors we really appreciated the original maps, but now find it to be worthless.

Hard to navigate. I wish there was a link to just read the newspaper without categories or sections to navigate. With a paid subscription I wish there were less ads

Has performance issues. I find the navigation to be a bit messy. And, often times when I get to the bottom of a section the app will freeze. I reloaded the app to see if that would fix the problem but it’s still there so it is a bug in the app.

1947 Ercoupe plane.. When I first saw the photo of the plane that nose dived into the building I identified it as a 1947 Ercoupe to my wife. I remember that back in that day it was advertised as “ The plane that grandma could fly.”, extolling it’s simplicity to fly. When I heard that the occupants lived through this horrific accident I couldn’t help but wonder if the designers of this sweet little plane might not have added “..... and crashed and can walk away.”. Just a little bit of humor there... but not much. Bill Henry

New update horrible.. The app was good before the last update. Now nothing loads quick or at all. I click on a story and get a blank white screen. Sometimes it will eventually load, or flash the story and a blank screen. Wifi and data connection. The opening ad works without flaws and is more difficult to remove. Use to just swipe it off. Everything is much harder to navigate. Can't see the current day's forecasted high temperature without going on a hunt for it. Seems they want to advertise more than help share the news.

Great News!. This app is great for local news, weather updates, traffic conditions, and much more. I really appreciate the local news in such a user-friendly format.

Ok for news. It's a pain to have to go through a 15 second ad every time to look at a video. You should only have to see it once if you continue to watch videos. I usually only last through two videos and then give up.

Poor punctuation. It's a good news app but I do notice errors in grammar and misspelled words in many of the news stories. They need better proofreading and then their articles will look and read more professional.

Channel 3TV. Love the news team and especially the morning show before I go to work. Enjoy all the info channel 3 gives out and weather is on point.

Informative with the up to date News. Latest article, activities for such as festivals, things for families & kids in our Cities. Has the latest things for seniors, car shows, weather forecast. I also like the way everything is organized by subject on the app. You don’t have to search. If you your looking for somewhere to go, just go to the app under activities. Look up all the dates,places, times of where you would like to attend and don’t forget some activities are FREE and some charge. Instructions to purchase tickets are in the description. Also, don’t for to mark your calendar of all the events.

Old news. This was my number 1 news app until you changed and stop reporting Az Family news stories embedded at the end of other stories. Now it’s filled with stories from NY Post that are MONTHS old. What a shame to degrade a local news app with such old crap.

News. I like the updates during the day as to what is in the news, weather and traffic reports. Keep doing a good job we appreciate you! Jane

Review. Not as good as in the past. Seems as if you are trying to rush thru every thing. Sometimes the pop up does not carry over to the story that is being reported. Still like it over the other one I followed in the past!

Doesn’t scroll through stories, freezes. When trying to scroll through the story you can’t scroll up easily. It either freezes or knocks off the app completely. Then you have to go back on, find the article and try to start reading again. Needs to be simpler. Had no problems with the old format.

Update ruined app. Before the update, this was my go to app for (AZ) news. Not anymore. They’ve added a place for you to turn on notifications that literally is 25% of the screen. The previous layout showed more possible stories which enticed me to keep looking at their app and the articles. Now it’s a scroll fest and you lose interest in looking for stories. If you want local news do yourself a favor and use AZCentral or virtually any other local news app.

Local News section blank. I use the app daily and I always use the “Local News” section of the app, up until 2 weeks ago. All of the sudden, the section went blank, only alert features but no local news whatsoever. Please fix and maybe I’ll give the app 5 stars.

Love that I can watch live. Great App, love that I can watch live. The issues I keep running into most frequently are with live broadcasts: 1. The audio for live broadcasts cuts out intermittently and changes tone and clarity. 2. The video quality gets really blurry and pixelated, but the sign language interpreter video still looks perfect. 3. You guys keep cutting off Ducey’s press conferences for commentary while they are still speaking. We just want to watch the conference, your commentators add nothing of value and is really just an interruption. Three stars due to the issues and frequency that I run into them. I experience at least 1 of the 3 issues listed each time I watch the live coverage (almost every day during the pandemic). Still very thankful I am able to stay connected to local live news without cable.

Politics of Ownership Determines Coverage. While the app will carry local stories that meet certain criteria ownership has approved of, important national stories are being missed. I’ve been a daily reader for 8 years (well before channels 3 and 5 came together). I’ve seen the drastic reduction in quality. If you actually care about news, find another app. If you want to be told what to think then this is the app for you.

Information. I only watch Channel 5 and I love their honesty and ability to tell us the truth. I love Stanley in “Caught Misbehaving”. I like the Pay it Forward episodes. I just like all of you for doing your jobs so well. I called once and left a message that the weather person always stands over the eastern side of AZ especially the SE side of AZ. We who live in SE AZ thank you. After that I noticed that they’d stand so that we could see all of AZ. I’m not saying it’s bc of what said but I appreciate and am happy they don’t stand so we can’t see eastern and SE AZ. I love Chris Pickle and all of you for the professionalism you use every day. Everyone is always so well dressed and the women always dress so cute and the men well a suit is a suit but they always look nice. Thank you for being GREAT. We the ppl of AZ benefit greatly from your ability to carry the News in a fair and honest manner. THANK YOU!! Thank you For your attention to detail and letting us the people benefit from your work.

Excessive notifications!. Despite my preferences being set to ‘breaking news’ only, I receive about five notifications every hour regarding the most inconsequential topics. Why give us the option to customize this if you are going to spam us anyway? It’s annoying.

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Love it. Excellent, I opened it every morning for local news. I'm a snowbird from Alberta so appreciate being able to access it so easy.

Great Station. If you want to know what’s happening in Arizona . Go to Arizona 5.

3tv news. Love it!❤️

Love our winter news. Nothing but 3 tv for us snowbirds!

3 TV Phoenix. Love this app, keeps you well informed and up to date on what is happening.

3 or 5. Not both. This app has superb content but confusing to use. If your using a firestick your going to get mad. Takes about 15 clicks to reach az3 with my firetvstick. Then the screen goes fuzzy every time the feed switches story lines. az5 works much better. Please AzFamily, split the family into 2 apps. And for petes sakes 8 million Americans are running fireTvsticks, and that's only a guess. Would you please have your internet gurus sit down and actually try and operate this confusing mess with a firetv device Oh yeah, I must say they have nailed it on the iPad format.

Snowbird. Great app. Use it all year long to stay in touch with this lovely valley. Thanks!

One to watch. Great program. Innovative and informative

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Good app before latest update. This was a great app before the latest update(March 2020). Every time I tap a notification it open the app and displays this error message: “Your request cannot be processed at this time. No content available.” Then the options are “RETRY” and “CANCEL” No matter how many times you retry, it doesn’t load the story. Even when you open the app and select a story to read it doesn’t load. The previous version gets 5 stars, this one it basically useless. Hopefully y’all can get it fixed!

Search option missing?. There have been times I tried to find a story in your app after watching it in tv, and couldn’t find it. A search option would be helpful.

Needs work. Lately the app has been crashing after taking too long to load news stories. Click on an article and you get a nice white screen with an advertisement on the bottom. Apps needs some work and I'll re-install it

Great App. I love that I am up to date as it comes in, on area news. I can catch up on traffic and any road closures. Great App to have

AZ Family Eview. It is very difficult to find the story’s that you highlight when I open the app

Finally supports landscape, great update. Thanks for adding supporting landscape mode on iPad. Much better, I will use it much more often

AZ Family App. What I find annoying are the Google ads at the bottom of the screen. Please take them out.

Don’t have one. I love watching AZFAMILY news on my phone, when I don’t get the chance to see it on the Telly I count on my phone.

Too many ads. I couldn't imagine anyone in their right mind waiting 30 seconds through an ad before reviewing content. This is mandatory on every video every day on this site. Plenty of other places to get your news without dealing with the advertisements!

Great Current News. I really like the new app and the combination of two great news teams.

My new app. I recently added this app and so far no complaints. There are so many timely alerts of news and events that I sometimes have to silence it.

Accurate and timely reporting of events. Up to the minute news releases.. most helpful

Terrible Update. The latest update to the App is awful. Everything used to be laid out so you could find things easily but now it’s terrible. The traffic which was great before is now garbage and useless. Please change it back to what it was before.

No news worth it. Used to be good for news with some ads interspersed. Glad they can make some money but now it is one horrendous 30 second advertisement that is repeated on any video story. Get some new advertisers with shorter ads. Why do you think you loose viewers in live news and print? Diversity and innovation.

WAY TOO MANY NOTIFICATIONS. I have never, EVER had an app make so many notifications. An absolutely ridiculous number of notifications are issued. The content isn’t even very good, with the articles short, lacking in info and just unremarkable. Within 3 days of downloading it, I’ve already deleted it.

New update messed up experience. Since the new update the news stories get cut off at the top and the text is much harder to read. Previous version was better and faster too. Other than that I love 3 tv and channel 5!

Embargoed ??. Who has the Right to stop anyone from providing a free service to those who cannot afford TV otherwise? I’m outraged!

I miss nothing.. Keeps me up on every thing I need and enjoy. I can’t wait until I can see the television news from AZ Family.

How hard is it to proof read?!?. The CRAP I keep reading gets worse and worse!! I cannot remember the last time I’ve been able to read thru a full news article (story) without multiple, basic grammatical errors!!! How do you expect to be taken seriously?!? What a joke

Where to nominate someone for ‘Pay it Forward’ ?. Navigation not user friendly on this site. It’s basically an advertising avenue. Never found the location to nominate a community ‘angel’ to Pay It Forward. Could not find it even after listening to channel five instructions.

I tried. I really wanted to use this app for local news but it seems to just alert me about negative news all the time. I live in the suburbs so who wants alerts about another shooting in the city every day? Doesn’t matter how I set my alerts.

Watching Via app 3News. I hate that I miss the top news headlines at the top of the hour because of repeated commercials. These commercials can go on for as long as 30mins +. Please fix this issue ASAP!

Interest earned.. I am more comfortable with this news system.

Never loads to watch the news. I’ve tried this app for MONTHS. And it seems to always be loading or buffering or an on going commercial. Never the actual news. This is my favorite news channel and this app it’s just the worst

3 On your side. Thank you for airing our story, I hope Robson Ranch Owners do the right thing and give us our earnest money. Sincerely Jo-Ann Gilless

Love the Local coverage. Love the chemistry off the entire staff.I feel like I’m a kid at home with all my brothers and sisters when I see them on. Morning Crew. !!!

Great news. This news service keeps in touch of good news.

Why. Why is it that your app is the only app on my phone that I can’t scroll up. When I try to Scroll up on the page it immediately stops as soon as you release your finger. Whereas all of the other apps including ABC15 it’ll continue after you let your finger ago so it’s easier to scroll up. Why oh why did you change.

Watch out for advertisements right when you start app. Don’t bother with this app! They changed the app to start with an advertisement right when you open it wasting my time! My time is valuable and I don’t need it wasted by a company choosing to waste it on ads!

Power of 2. Great content from two TV stations in one place. Best place to get Arizona news.

Full and complete news. Full and complete news as it happens. New to the valley, very helpful to newcomer…Thank you for consistency.

Tv 3& 5. Good news, needs to improve on weather information.

The worst news notification ever!. You receive a notification of the “latest” news and click on it. Big mistake! You don’t have to because there isn’t any more information on their actual website. It’s the same info as the notification. No follow up on the stories either.

Rating. I would give you zero stars if I could. Since updating the app I’m fed up with automatic adds running. I might as well be getting my news on Facebook. Thinking hard about dumping app and getting one of the other Phoenix news stations app.

Too many issues. Too many issues. The full screen option doesn’t work and app commercials don’t align with on air commercials

Not liking new app so much. Seems like less news coverage. Don't like format of written news that you've chosen to go margin-to-margin which does not allow me, your reader, to expand to increase font size.

New update is horrendous download fox 10 Phoenix. This app used to have a clean layout and was easy to use well not anymore as they have literally degraded the app by five years and it is horribly unresponsive this new update I have uninstalled and installed the FOX 10 Phoenix app as it is so much easier and nicer looking to use

Pandering. “Arizona’s Family”? You’ve got to be kidding. This is supposed to be a news feed not leave it to Beaver. I have quit watching as the moniker is weird and somewhat creepy. I expect a certain level of phony baloney in local news casts but this has become the laughing stock. Do us all a favor and drop this drummed up moniker and get back to reporting the news.

Bad update. The new updated version makes me physically sick when I’m using it. The design is not user friendly. I can not find anything I want and can’t set it to not fetch new data on my own instead of having it automatically. I can’t even find my favorite section the caught misbehaving by Stanley Roberts.

Pop up ads. Since the last update I get a pop up video ad every time I click on a new story. I hate this. Might have to change my news source.

CNN yuck!. Seems like our ‘home town’ news organization mainly posts CNN stories on their app. These stories almost ALWAYS try to infuse some sort of anti Trump rhetoric into their articles...no matter what it’s about!! Anyway, it’s exhausting and I long for the days we could just get the NEWS without all the political framing. Sad times for the media.

Pop up adds. Every news station is recently putting pop up adds all of a sudden. I understand though. They will need them as people stop using their apps and go to other news networks.

Don’t bother. Ever since the update it hasn’t worked right. Closes a lot, articles take forever to come up, Sometimes when scrolling through the articles all the sudden it takes you back to the top, and lastly when scrolling it stutters.

Becoming inconvenient. Your app is becoming more and more inconvenient to use. Between the excessive and annoying ads and now the inability to look at the weather without downloading another app, I can get me news elsewhere.

Slowed down. At first I really liked this app for weather but lately it slowed or went blank when trying to see the radar. I dumped it and reinstalled and nothing worked. I got rid of it and downloaded the Weather Channel app.

Why am I being forced?. At first I thought this was very good app. But now to Read story, I’m forced to watch 15 commercial or Sign up for something I don’t want or need. I have stage 4 colon cancer and bone cancer in tailbone. I don’t need to waste time like I am doing now. Just pathetic. Time to delete.

App needs major work. Notifications - if I open 1 notification all the others disappear so I can only open a single article Ads at bottom - very spammy!! They actually push you to click on these spammy ads to move away from their app? That’s bad marketing. They make money from ads that are pushing trash products and articles. Legitimate news sites should not push these types of ads. Makes their site look dodgy, cheap and insignificant No way to bookmark articles Rate this app button doesn’t work 😆

Great at keeping us current. Love AZ family’s ability to keep us updated and safe! Thank you!

I hate all the updates. This used to be a great app. Not so much anymore. The updates have ruined its usefulness and it is being used less and less. Unless it is reconfigured, I will be deleting it soon. Every update gets worse. Slow to load content sometimes don’t load at all. Time to go to another local news app.

Content Good - Font Too Small. Moving to AZ and this app keeps me up on all things AZ. Video options, breaking news etc. I'll keep using it when local.