Neighbors by Ring App Reviews

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Not like activity and messages. Does the neighbor app allow bought messages to be posted in comments in the neighbors app one of the things that I’ve noticed in my neighbors app as I look scroll through the comments as a use of repeated messages often buy different neighbor identification numbers but mostly the messages are the same and I’ve seen about five or six that are about the same that have been repeated at least five or six time on different incidents that have happened. So my question is this - does neighbors and ring actively engage in permitting their own type of bot like behavior in order to populate messages on the message boards or are outside entities somehow infiltrating the ring and neighbor site and posting bought like messages repeatedly.

Won't show videos & no help. It alerts when someone puts up a video, and my wife can see it on her iPhone, but it just goes on perma-load (black screen with a swirl) until you wear down and give up... which has been the same experience I have had with customer service. Vague advice that anyone knows, but I did it - delete, reload, I even did a factory phone reset recently. Didn't work before it, doesn't work after it. That is what it is, but when customer service is little more than a litany of "We're working on it for you" messages followed by "We haven't heard from you so please let us know if you are still having problems or we will close your case in 2 days" emails, you soon realize they are just wearing you down until YOU give up and go away. It's bad enough the doorbell can't pick up a router through the wall 2 feet away fast enough to answer the bell or see movement, but to have to forward the neighbors messages to email so I can copy the link and open it in Safari... well, what is there in that runaround to give a 2nd star? I'm giving serious thought to going to a mew system before I have to pay yet another year's maintenance fee.

Unfortunately unable to delete account. Unfortunately unable to delete account. I accidentally typed 1-2 letters wrong on my email, but the app doesn’t allow changes or give any instructions on how or if we can make any changes to our profile. In my case I wasn’t able to make corrections with my email address. Some unknown person, will be receiving fimportant information about my neighborhood. Also, if the info shared would be more relevant to crime related issues, this would be good and very helpful, Mostly everything shared within 3 miles distance of where I live, reported sales people, solicitors or people delivering business flyers, and it looks like some had homeless people trying to find a place to sleep or need soma water.... When within blocks distance from my home, I often hear shootings, or know of burglaries which occurred in the nearby homes 😐 but absolutely nothing of the like, was reported in this app, not even coming from the police department.... Not very satisfied with this app.

Great app but could be better. My town is kind of quiet so I don’t get many alerts but I did expand my area to 9 miles so I get more. There’s a few things I would like to suggest. One is to allow the user to customize the coverage area. Also to allow us to change our location to see videos and alerts in other areas. I noticed I can only make an area 9 sq miles and I can’t move my location. My parents are in other towns and I cannot check Alerts in their town. I often cannot submit comments on videos. Idk if it’s because you block certain keywords (and I’m not posting anything bad or vulgar). Simple comments don’t post when I press “comment”. It’s annoying. I end up trying something different then it works. There’s no rhyme or reason as to what comments are accepted or not. The biggest problem I’m finding right now is I may not be getting credits for people downloading the app using my link. I’ve had $10 for 3 weeks now and this can’t be right. I have no way to know if people are actually downloading the app or not. If you’re going to have an affiliate program, having a way for us to know if someone downloads the link would help. That’s all I can think of right now. ☺️

App is useless when trying to report. Twice I've reported suspicious activities as I work in the security industry. Both times were denied because some clown in an office or a bot reads the report and denied it. This makes the app completely useless when trying to inform people of a potential hazard. This is why these apps tend to be more of a joke than helpful. I had alert law enforcement directly of possible break ins and even when a break in happened the app denied it. Instead I see some people posting about their water being off as a priority. What a joke, app continues to disappoint and this is why I prefer to just take care of my own property without some amateur telling me it's not important. This is a huge problem and why people don't rely on them for help until it's too late. I might as well delete it. Trash app and company.

Still crashes, freezes, closes randomly on brand new iPad Pro. This is my 3 rd iPad in a row (2- ver 7 + 1- 11” pro) I’ve watched this app have all kinds of issues with every one of them. I’ve had to delete and reinstall the app over and over. Usually fixes the problem for a while but it always comes back. Just the fact that you need to delete and reinstall tells you something isn’t right at the heart of this thing. Today it started crashing over and over when trying to respond to a post. Just typing was too much for it. Somebody needs to rebuild this from the ground up. There is no excuse for this. Months later nothing has changed. I keep up with all iOS updates. This app still needs to be removed and reinstalled over and over. Typing anything into it will start lagging at any time, with no warning the words appear on the screen long after you typed them. Then it's back to normal. Then a single typed character crashes it.

Glitches. When first installed everything worked great. That being said less than a week later one camera would just black out, another wouldn’t record or show live video and the WiFi to cam interference was bad even though everything else works off the same WiFi in the exact same place perfectly. The worst thing about Blink is there’s a thirty second to two minute stall when someone or something is where the cams are and it only takes seconds to break in or worse. Videos also only show car or person/animal at very beginning or end of the clip where even if it’s you you can’t distinguish who it is because it records the end on video clip with them moving. Literally only see the back side of the person not the entire motion, walking,etc.

Eye-opener. Is essentially the NextDoor app without all the noise. Its insane what's going on in your neighborhood without you knowing. Didn't realize the extent of it and always thought I lived in a relatively safe neighborhood. I also love that this is an app for everyone regardless of what camera system you own (or if you don't even have one at all). I dont have one currently but will be getting a set up soon so I can contribute to exposing these criminals lurking on our properties. Been sharing the app with family and friends because for every person who downloads the app through your share link, you get $10 in Ring credits! Should be able to get a video doorbell for free soon--thanks Ring!

Filter the users. I’m giving this a poor rating not because of your services. I’m satisfied with your services, however I have one major complaint; the users. I really think you need to add a ‘report’ section to each video users post because people post so much garbage that you can’t even get to the videos where real harm is being done. So many users post sales people, and so on, people who aren’t causing any harm and are putting them all over the internet. I think the option to ‘report’ and take down a video if it’s not a lost pet, crime, and the like needs to be there because a doorbell is there so that we can talk to who is at our door but people should not be allowed to post something unless it’s serious. I really feel this distracts from the purpose of this app and I’ll say the same thing on the ring app to make sure you see this review and implement this. This is serious and can be a big difference to crime and actual emergencies, NOT solicitors or religious people.

No Crime Being Reported!. I love the idea and functionality of this app, but like many other reviews have pointed out, there’s no guidance or monitoring of the posts. When I get alerts from this app, it’s almost always someone looking for their missing pet, or someone posting that a wild coyote/iguana/raccoon/opossum/whatever was spotted in a certain area. We live in Florida and the wildlife is everywhere!! So now the app is filling up with useless sightings posts! And then you have the people who don’t want to talk to solicitors, so they post their pictures ask “What are they selling?” Or “What are they doing here?” There hasn’t been a real post on this app in weeks and yet your Crime Report shows otherwise. Perhaps part of the submission process would remind people what the purpose of the app is and even ask if they are reported a crime or suspicious activity. And allow other users to follow up with a ‘thumbs down’ option instead of only giving us a thumbs up option.

Safety concern. So I posted a legitimate safety concern and was emailed back to let me know it was deleted. I guess I didn’t have a video that makes for a good selling point for their products. Here’s what I posted or very close to it....the gentle tone/alert noise that your phone makes when the doorbell detects motion...I would like the doorbell to make that same tone in a gentle way to announce that motion has been detected and a video is in progress. Very simple right??? But the idea was deleted. I want others to realize this so maybe it can be added. This feature would tell the thief what was going on and here’s why....when I get a motion detected alert it takes so long for ‘ring’ to come up on my phone that the bad guy is already gone with my package...but guess what I got???? A great video to post on the app...what good is this except for a good selling point for ring. Bottom line...my package has been taken while I was waiting for the app to open where I could see ...by that time all I see is the back of a vehicle more than a block away and riding in to the sunset with my package....but I got a great Video you can use to impress your next customer into buying your products.

Understanding of post policy’s. There are a few neighbors who are discouraging post that are not in their general neighborhood. It would be nice for the app developers to send out an update with those policies stated clearly. Basically I was told to shut up if it wasn’t about my neighborhood. It was actually only eight blocks generally away from me. I’m sure that you know my name and can go back into the comment exchange made this morning between myself and two other neighbors about a suspicious vehicle riding around with no lights at we hours of the early morning. My comment was basically saying I’ve had the same activity with a similar vehicle at around same time Thanks for the great app

Unbelievable. I’ve had this app for a while now and I’ve seen what people have posted on the feed. Today, I posted for the first time ever because I had an experience that raised questionable behavior from someone coming up to my door and I was emailed right away letting me know that my post did not constitute a cause for concern. Well, if during a pandemic when solicitors with no protective covering on their face or hands come through your front gate and touch things on your property and expect you to open the door and speak to you with no mask on, isn’t cause for general concern for the safety and well being of others then I don’t understand what constitutes a proper “cause for concern”. I lost my mother to COVID-19 and I have zero tolerance for people who think that it is not a serious cause for concern to have the decency to wear protective covering when people continue to die each day. I deleted the app, just so you know.

Install Ring Spotlight. Really not sure how to rate this app as I have downloaded it, 3 times now , I touch home nothing happens, has me in a 3rd world country, needless to say I have removed it again, this time I plan to leave it off my phone, if I can get it to work on my iPad then I will leave it there, if not it goes away as well, I also don’t understand why there are two apps for this , as one say ads and the other nothing, downloaded the ad free app and both apps downloaded at the same time, I am guessing that this is probably the issue. As of today July 20, 2018, I have been on hold with customer support for over 45 minutes, I can say I got my app up and running finally which is good. I just had one simple question why is one camera showing true colors and the other showing everything in red, I am tired of being on hold and could not find the answer via FAQ, so that lead me to call CS, which seems to be a mistake. I can say I having the Ring System on my Home though it would be nice to have answers to my questions.

People on this app. I agree with Jon.. this is why I stopped viewing it at all. It is time people went back to respect. Keep your opinion to yourself or share it with journalist who will hype it to death and you will get you 15 minutes of fame. I have my own values and they do not include lies and hate. What happened to telling the facts and letting everyone decide for themselves what they agree with and what they don’t. Stop whining. If you can do something positive to help someone fine but just to blast a neighbor you don’t like don’t do it on my time. It only takes one or two on a continual rap to ruin this app. You know who you are. You need our prayers to wake you up to what is the right thing to do and say. God be with you.

When the app mentions a Wi-Fi problem, know that Wi-Fi is Not necessarily the problem.. There are plenty of things to like about Ring & the app, but the one that cost a large part of 7 HOURS tonight (& all kinds of additional problems) is that I believed the app meant what it sounds like when it said the problem was no internet connection. I didn’t think it mean no internet connection because the product has no power or any other issue entirely unrelated to my internet. I suppose I could have no internet connection if a giraffe knocked my light/camera of the wall too, but it probably wouldn’t occur to me. 🦒 The messages talk about the internet, so that’s what I tried to fix. But then I believed Ring customer support when they said it was an incomplete firmware update instead (it wasn’t that either). Only after contacting multiple people at my cable company & 4 people at Ring support, did we finally figure out that the problem is likely the very first thing we would have checked: electric. Please Ring Developer, please make it more clear that those Internet / WiFi messages only mean that any number of millions of things could have occurred that caused the product to go offline. That the Result is no internet connection. That it’s not necessarily the Cause. Thank you 🙏

Neighbors by ring. I Download is the neighbors my ring app on my Motorola stylus 5G back in July 2021 when my motorcycle got stolen The ab worked fine but at that time I did not have any type of ring I just used the app so I can find my motorcycle then in December 2022 I bought the doorbell the outside spotlight camera inside camera and the whole alarm system which was well over $700 went to add the ring to the neighborhood and lo and behold the app no longer work it had me in a Third World country in their ocean I have had multiple agents try to help even supposed to have had management help no one can seem to get the app to work first day tell me it was my phone then they tell me it was my cell phone provider so then I go out and get AT&T and get the brand new iPhone 13 max pro and lo and behold still does not work then they try to tell me it’s my Internet provider which everything else works the ring itself works just not the neighborhood app nobody can seem to find the problem and I’ve seen other reviews that had the same issue I’m having one also when I set my alarm or deactivate it it tells me that it’s six hours ahead of schedule for example if I set my alarm at 12 PM it alerts me and tells me the alarm has been set at 6 PM nobody seems to can change that either Just giving you guys a heads up

Useless. I submitted multiple videos of strangers coming up my driveway to go through stuff under a carport on the side of my house, but for some reason every time I tried to post about it, my post was rejected. The only reasoning I got was a link to their community guidelines, to which I responded with the parts of the community guidelines under which the videos should have been allowed. But I never received a response from anyone. Multiple instances, multiple posts about it rejected, and every one of my responses ignored. There’s no defensible reason for a person to leave the sidewalk and walk up your driveway to look through the stuff you have on the side of your house. But according to the people who work for this app, it’s no big deal. 🤷🏻‍♀️ As far as I’m concerned the app is completely useless, as are their customer representatives.

I was happy until…... Good evening. I have to start out by saying I was very happy w the app, what it provided me and my family up until. Up until I made the mistake of their recent update that let you set up “ additional neighborhoods”. Like most people, I’m not in the same town and my mother, sister, etc and thought this would be a great feature to ensure they are safe in their town. I went through the process of adding in the town/address and noticed immediately I was no longer receiving data within my home address. Noticing this, I deleted my mothers address and have attempted to change the “neighborhood “ 5-6 times before calling in for support. After 20 minutes of pressing buttons to get through ti someone, they clearly work from home or in a “boiler room” type environment. Because I was unable to fully understand what they were saying. I would like to get my original neighborhood app back and continue to use it. However, if this can’t get resolved, I may have to remove the app altogether. Someone please help!

Police app. This app allows me and my neighbors to monitor suspicious activity in and around the neighborhood in which I have lived for 5 years with my loved ones , people from all over could come here not to work but to steal and they may not have proper paperwork or they may have felonies but there is always a way to make money legitimately through company’s and through asking people if they have choices they need completed but stealing and criminal activity is unacceptable and is to be reported which this app allows the neighborhood citizens And police and military personal to report crime anonymously to protect our property and neighborhood from criminal activity so it’s a great app , if people aren’t breaking the rules then they have nothing to worry about

Really good...BUT.... Honestly I love this app. The potential is ground breaking. However, in my neighborhood, owners post videos of salesmen/women and ask “what do they want” or “who are these people” and they clearly have a badge and company logo shirt. There should be a user rating that allows people to give thumbs down or stars for posts and make their next post valuable or not. I love seeing foxes and roaming bears on ring video. Some may not. But the neighbors app, I thought, and in my opinion should be, limited to real thieves and real events caught on the ring. Additionally, some people just post a story on neighbors like “my car was stolen” but they actually left keys in car and asked neighbor with ring that didn’t have any footage to post. Or, there’s a peeping Tom in my neighborhood, and it was a kid with a skateboard that rang doorbell, peeked in window (like you do in any house you are standing on the porch) and suddenly realized at the wrong house and leaves. The value of the videos could/should be weighted and this app would be awesome - deter those silly posts!!!!

Good app sometimes bad comments from neighbors. This is a great app and I’m glad someone invented it. However, I am now more paranoid of my neighbors. I don’t really have a lot of crime in this area but a lot of my neighbors have security cameras for their homes. Everyday someone is posting about a suspicious person coming up and then leaving. Some of them have packages and leave. It could be a mailman who got the wrong address or someone leaving their business card. Why are people so paranoid?? Not to mention some of them just said “hi” seriously my neighbors are commenting “hi” nothing useful at all. Maybe add a function the forces them to have a certain amount of characters before sending.

App where people report that they “heard” gunshots. In today’s day in age an app to stay up to date with things by posting a video of suspicious activity is great! Don’t get me wrong most of the time it turns out to be nothing but hey better to know then to not know and be robbed right? Well this app has turned into a bunch of people in my neighborhood that thinks every little pin drop noise is a gun shot. At least 3-4 times a week someone posts “possible gunshots.” And I’m right outside my house and the zone that they are reporting in has my house in the little 1 block radius house. I hear nothing EVER and I’m always outside. It’s almost as if something falls over in their garage and people start panicking. It has become an app where it’s nothing but false reports without video and people simply just being paranoid about what they hear outside since the crickets haven’t chirped this year.

Woke. This app puts you and your neighbors in danger. If you try to warn your neighbors with a post describing the incident & even including the recording of said incident prepare to have your post/warning denied. They will then provide you with the most woke set of guidelines as to not insult the pc o dung that you are trying to warn your neighbors about. It's unbelievable... I take that back... It is sadly very believable. I just hope none of my neighbors that would have received my post were assaulted/robbed/injured do to the wokedbout jargon that this app has turned into. It's even stated in the memo they included in the denial something along the lines of 'things that we use to be able to post are no longer aloud. My post explained how this dude was caught red handed attempting to steal my neighbors delivery. a very pc description of the a h no color, race, etc. because the recording & still images I attached spoke for themselves. Gascons moderation team of puppeteers had the audacity to deny it..

very good but some users dont understand benefits. Like it very much. First used to report car taking photos of homes in area. neighbor took photo of cars tag number. driver got mad about that. claimed he was taking photos for insurance I was applying for which was totally false. reported to police who said he may have been casing houses for burglary. Several neighbors complained about my posting, saying photos are perfectly legal! Several other postings about finding lost dogs, trying to find owners. All dogs got returned to owners because of posting on neighbors app but several Ring neighbors posted reocurring complaints, saying app is "not for lost dogs!" Need to advise users that ring/neighbors app can be used for more than just crime related issues.

Needs a lot of work... Allocate some of the money you are spending on commercials and build an app that actually works, I’ve typed in my address three times and although the app finds it on a map and hovers above my house and even shows the correct address when it tells me to verify it, (then tells me that for security reasons it will take ten minutes to move me to new neighborhood, and how I can’t change address often due to security reasons) anyway, even tho all that happens, it still displays the wrong address (few numbers off) and won’t change ... how is anyone going to trust all your warnings of security when you can’t move the info I typed to the display banner of my address ? Another area to focus on would be the “choose radius” part of app, I live on an Island, why would I need to monitor an area out in the ocean... yet I can’t move the area choice to monitor an actual area instead of water ... anyway, maybe when more people use the app it will be something I need or have , but until then it’s just taking up space on phone I think ..

Biased and Discriminative. I live in a mixed suburb neighborhood in Louisiana, which is a very racist state. However, I did a media post about someone ringing my doorbell, which was a Caucasian white boy who harass us on the regular, and I tried to post it on the website to show what was going on andthe neighborhood app would not allow me to do so. I guess it’s because I’m of mixed nationality I’m black and native and the person who was ringing my doorbell was a young Caucasian, white male however, he did leave evidence of trespassing in my yard, which was 12 grade book shots, and at the end of my driveway, he spray-painted the N-word. but this app wouldn’t allow me to tell my truth and it just so happens that they could have saved a lot of chaos today. but we will never have equality in this world not on platforms not on social media not in this world because our scanner is a little darker. I hate the fact that the US will forever be divided, but it just goes to show you that even on platforms were discriminated against.

It’s a good app, but the people.... The Ring app is an excellent app to let people know in their surrounding neighborhood what’s going on. However, I have a problem with the disrespectful, mean, nasty, and rude comments. I wish that the developers of this app can filter out a lot of the mean comments that rude people post just because some of them have too much time on their hands and wanting to start unnecessary drama. The app is there for a reason to warn people what’s going on and making everyone aware of their surroundings. People shouldn’t have to feel bad or second guess themselves whenever they post something, and folks are being mean towards them. Once the comments are filtered, then this app will be rated 5 stars instead of 4.

Can’t change address. Installed Neighbors app, but everything was blank in my neighborhood, even though I know there are Rings near here. Changed address to my daughters neighborhood; had all kinds of alerts. Changed once more to the neighborhood where I was visiting my granddaughter in Columbus, SC (USC). Saw some alerts, so determined that the app was working ok. Tried to switch back to my neighborhood, but app says I made too many changes and won’t let me. Said try again later. It’s now been over 72 hours, and still can’t change. No response from support. Not sure why you have this “feature”. Seems like it would be a good idea to allow people to view more than one neighborhood and be able to switch locations more easily. I would like to be able to receive alerts from my daughter’s location and my granddaughters location similar to the Weather Channel locations. At the very least, let me look at MY location!

Ridiculous. This app is great it’s nice to be able to be notified of things around the neighborhood that residents should be aware of. Or be able to help a neighbor out with different situations. But for some reason they will never let me post anything. Not when there was a man lurking around my house and property then took off into the neighborhood and I tried to warn neighbors to be on the lookout, they said it was “against community guidelines”. But I see post almost everyday of the exact same situations. And last night there was a man somewhere in this neighborhood yelling from like 11:30pm till around 1am. I tried to post to see if anyone else was hearing him and if they could tell what he was yelling about in case he needed help. I couldn’t quite tell what he was saying but nope that was “against the community guidelines “. And again people post stuff like that all the time. So idk it’s very frustrating and they need to get it together. Guidelines should be the same for everyone!!! And they obviously are NOT!

Great for nosy suspicious, racist neighbors. I have the neighborhood app hooked to my ring camera app. And while this critique is not really about the app’s intended function, it’s the apps creators responsibility for how the app gets used. This app is full of innocent people knocking on front doors, kids riding bikes in neighbors yards, and people walking down the street being accused of casing houses, and just being suspicious in general. These people being titled ‘suspicious’ are almost always black. Their pictures are forever captured in your app with negative labels attached to them for nothing! This app breeds fear into a neighborhood because it’s a constant list of everything bad that’s happened in a ridiculously wide default area. It’s full of people showing you everything bad that happened to them and everything bad that could have happened to them. I urge Ring to filter these postings more responsibly and to not let people use it as a hate forum, or really just plain fear forum.

Couldn’t alert my neighbors the first time I needed to. (Also to add to how much this app failed, I ended up having to write a note/letter to my neighbors about it letting them know.. what a joke) First my dogs started “alert barking”. At the same time I got a Ring alert, which I have set to alert me only if it’s a person not just everything like cars etc. I brought my dogs in and looked out my window and saw a woman walking away from my (elderly) neighbors doorstep and down across their lawn and towards my driveway. I walked outside and she was walking down the sidewalk at this point, wouldn’t look at me or look back despite knowing I was there. She was carrying what looked like either large envelopes or a package. I checked my Ring and it showed her walking from across the street where other elderly neighbors reside, and then onto my other neighbors as I described. I tried to share this with my community THREE times and got denied because apparently “suspicious behavior” isn’t a priority or necessity? This was the first time in a year that something happened that I felt I needed to share and by the time I was able to word it right to this apps satisfaction over 30 minutes or more had past. How is that helping keep the “community safe?” It’s denied within seconds based off of wording.. ridiculous and it’s truly a safety concern. At this point I really don’t trust this app or Ring whatsoever.

People behind the app must be liberals…. I had somebody come to my door tonight, 730 on a Saturday evening with a can of frebreze in his hand wanting to do a survey. Within a few minutes my phone rang my elderly neighbor had somebody at her door wanting to come in and demonstrate their product she wanted to know what she should do. I told her to close the door I will be right over and call 911! I got pictures, video and post it up to the app. I get the email that this does not meet the requirements of suspicious activity. If this doesn’t meet your suspicious activity requirements what does? If you’re relying on this app to appropriately monitor incoming alerts by your neighbors I would not trust your life to it! I called the sheriff and based on the information I gave them which was the same as I posted on the app...I had a deputy here within 15 minutes taking a statement and looking at the pictures. Apparently the Elpaso County Sheriff’s Department does believe this is suspicious activity.

Never works. I’ve paid for pro services for a long time but this app never works. Nothing loads at all - even though it has my address it can never pinpoint it when it does work. I get push notifications all the time for locations I can be thousands of miles away from. I can’t see anywhere pretty much in my state or even coast. I get push notifications for lost pets across the country, and then I go to read them anyway and it won’t even load. But the app itself - nothing loads. It’s just been so frustrating. I’ve updated, deleted, reinstalled- everything a dozen times. It’s been like a year. I like the ring app itself, even though I’m also a bit upset with their customer service and their products not working - that app itself is good. This one is a mess. I love the idea of ring, and I know others that love it, I keep investing in it but it’s been nothing but headaches. The 10% it works, I love. The rest is so frustrating. I’m tech savvy and other companies security and apps work just fine for me. I just want to have the good experience everyone else has.

Worthless App, Zero Customer Support. We get multiple alerts to our phones at all hours about loose dogs out, or upcoming concerts even though we have filters set for crime & safety only. Last night after midnight I was woken by an alert to my phone with a neighbor’s post asking a question but the comments had been turned off so no one could even answer the question. Then tonight we someone rang our Ring doorbell but the audio feature did not work so we could not communicate. My husband ended up going around to the front door (we were in the back yard) to have a face to face interaction. The interaction with the individual did not go well & turned into a criminal trespass. The trespasser refused to leave property when asked multiple times & we ended up calling Sheriff’s department. I posted right away on Neighbors to alert the neighborhood (including still shots from the video) but post disappeared & when I called yo find out why, I was told there’s a team that monitors posts & removes them for unknown reasons. What’s the point of this App when I can’t alert neighbors about a crime that just occurred but get alerts for every loose dog & concert? Ridiculous!

Really like this app. I like knowing what is going on in our community. We all need to come together to make this community safe and beautiful . It’s our responsibility to be involved to help bring about changes in what maybe wrong . Just complaining while sitting back in our homes does absolutely nothing to make changes happen. You can complain all you want but to see improvements we must step up and offer our opinions . Yes , they maybe ignored but the ideas will have been put out for people to think about. This is my home , i have the best neighbors and I feel safe here. We should all feel safe where we live. Where children are brought up. Neighbors looking out for each other . That’s so important and helps to keep crime down. God bless everyone 🙏🙏❤️

It’s a good app. The people on it- not so much.. This app has helped me stay up-to-date with events going on around me that I would otherwise not know about. Not even the news outlets locally report on events this quickly. Crime, lost pets, videos of suspicious people, you name it. It’s informative and overall just really helpful. But my issue is more with the people on this app, and I feel my issues can be better resolved if there was more filtering of the comments being posted. The comment section on most of the posts (at least in my area) are riddled with hate speech and racism. It’s inevitable, I know. But it’s really discouraging to be on this app at all if you’re trying to avoid the negativity that is usually spread on all other social media platforms. If that can be off putting to you, I would suggest customizing notifications for your area and stay off of it unless truly necessary. It’s sad that those people feel the need to provide their input on a well-intended platform.

Review on Neighbors App by Ring. This is an absolutely wonderful service. It alerts you to all kinds of suspicious and criminal activity in your immediate area so you can be on the alert. It also helps restore lost pets to their homes, which is a blessing for the distraught owners. So far I am very impressed indeed with the wonderful service this offers and with the clarity of the pictures and videos on the internet. I am planning to get a Ring when I can now that I have seen This very worthwhile service and how well it works. The notifications on this site have made the decision to buy a Ring for me. This is just what is needed in a relatively high-crime area where so many criminal types feel they can just flout the law and hurt other people to benefit themselves.

Blocked for no reason, no explanation. Several of my posts have been blocked. Ive spent hours dealing with support and they cant find anything about my posts that violates their guidelines. Apparently the only thing you can post is solicitors and yard critters. No explanation at all. I posted a parking violator who everyone of my neighbors would know is a student from across the street at the high school, and ring neighbors team apparently doesnt follow their own guidelines as the neighbors team best explanation was “we didnt feel it was right.” Oh and amongst my hours talking to support I found out that if anyone contacts them and asks for any posts to be taken down, that they do. So just make sure you realize smart criminals will take advantage of this. This service is simply an advertisement for their doorbell cams. My suspicion, they like posts that are of people acting scared and worried, what they dont want is it turning into a neighborhood watch service - which isnt a guideline, just their own special form of censorship.

Very Little Use/Experience. From what little contact/use of this part, or any part really, I believe to be a decent device/app from what I’ve experienced. I agree with hiding at least the name of the user but the “location circle/dot” needs to be more specific as to the location of the offense to be of much use. That circle just happened to be centered right over my house but there isn’t any apartment complexes at that intersection nor eyesight. It’s rather perplexing to try and figure out who/what happened. Maybe it’s too far away from the device/camera? Maybe it just really has a bad camera? *idk* That part worries me... a miscommunication could very easily be a real problem for a perfectly innocent person due to the poor camera quality and misinformation. That part is why I gave my location so they knew it wasn’t me! Because of this I only gave 3 stars VS 4-5. I will wait for all of the kinks to be worked out before going with this product/app so I can’t give 5 stars. Eeadseq

The ring of neighbors. This is a very cool app to have. High tech neighborhood watch. When is doubt about what’s going on in your neighborhood the ring is just a click away. Delivered to your cell phone even if your not at home. This is your guard dog. Always when your at home never answer the door unless your expecting some one. The ring will always have your back. The video that’s recording of suspicious suspect’s is the best weapon to have. Welcomed always to be uploaded so your neighborhood is on the lookout for all of us. I’ve used this app and so has many many other’s. I believe that this app will save lives if it already has. Thank you to the company that invented this, The Ring is making a difference.

Improved. From the first time I installed my Ring camera it was so-so. That was a couple years ago. However, since time has passed it appears the improvements are paying off. The equipment seems to be working well except for some delayed camera alerts, but moving forward I’m confident it will improve. The dialogue between neighbors as a result of an incident at times can be quite funny along with frustrating. Some neighbors do not learn from others misfortunes because the alerts resulting from theft, stalkers, break-ins and thieves apparently isn’t enough for everyone to simply lock their vehicles, garages, homes etc. It’s a continuous complaint that could easily be avoided if they’d simply take action by learning from the misfortune of others. Trusting souls leads to humorous reading and an overall resolve that the majority of these people are idiots. Not all, but so many neighbors are just ignorant too. But I have found this technology both helpful and informative.

Neighbors by Ring app. I appreciate the Neighbors by Ring app, it’s a great tool to get the word out to the community when you need help or want to inform. The only negative point is that the Ring administration is too controlling. If a person wants to share their phone number so that someone can contact them about their lost child or lost dog, then it should be allowed just like it is on the Nextdoor app and Facebook. Especially if they want to post a flyer that they already created. Instead, Ring adds more stress on the user when in crisis mode, waiting for their post to be approved about their lost person or lost pet, all to find out it is rejected by Ring. Every minute counts and that lost time can not be recovered. Ring should allow the user to make the choice to publish their phone number and not over turn the user’s decision. How is that helpful?

This app. This app is really helpful cause you never know what might and happen and happen next too. With this app you can prepare yourself if anything happens around you in your neighborhood and prepare. Also one example is leaving your car open, When you leave your car open just like my mom sometimes I automatically lock it cause I seen what happens to a car that’s open. The thief starts walking around the car to see if there’s anything valuable and then sees if the car is unlocked if the car is unlocked because of them walking around it to see the valuable things they will just quickly get the thing and leave but, They could strike you again without you looking just like the first time. Thank you to the creators of this app.

Just Wasted My Time! Problem Resolved!. I thought that the premise of this app was good. And I wanted to try it but unfortunately it simply does not work. Despite my typing in my correct address the app still couldn’t locate my neighborhood. Even though I’m near a mid sized city. The app actually placed my location in an entirely different state!! With no possible way to change it to the correct location! I tried deleting and reinstalling the app. I viewed the help files. I even went to the Ring support pages on their website to try and find out how to get the app to use my correct address. At least the correct state! All to no avail. I deleted the app and I won’t recommend it to anyone. Perhaps it will work for people who currently own a Ring device, I don’t. But according to the description you don’t need to own a Ring device to use the app. I was interested in buying a Ring device at some point, after this experience, not so much. Updated Monday May 14: I wanted to amend my initial review, after the developer kindly posted a response, I did contact them by email. They responded very quickly to my email and were very helpful. My issue with the app has now been resolved and it shows my correct location. Anyone else having the above issue would do well to contact the developer as I did and they will work with you until the issue is resolved. Thank you.

Useless now. When I first started using the app 4-5 years ago It was great! I’d get information and updates from my neighbors about what is going on in the community. We could talk about gunshots versus fireworks, lost pets, accidents, bolos and even community cookouts and events. Now it is so heavily regulated and moderated that you cannot post anything if it is not VERY SPECIFICALLY WORDED. Anything that might be construed as offensive such as, asking when they are going to clean up my local creek that was flooded last year with garbage during a torrential rain storm, is blocked from being posted. This may not sound offensive, but it was blocked from being posted with no other specific reasoning. There was no foul language and no aggressive interpretation possible, inherent OR implied. It’s become completely useless because you can’t post or comment on anything at all. I hate what this over-moderation has done to a once-useful feature of my Ring doorbell system. Completely useless.

Very frustrating!. I like the app for seeing posts for the area but when you try to make a post yourself they make it very difficult! And it should not be, so today there was a very suspicious van that keep driving around my neighborhood and the person was acting very odd. Well I was trying to post it and when you are posting it asks you to choose a option so I chose the ‘I’m not sure’ because it’s not a crime to be driving around no matter if he’s being odd or not and that one got denied because it isn’t crime or safety. So I created another post but under safety and that was was denied because it wasn’t crime. So I created a third one under crime just to try to get it posted because I was very concerned with this person and again that one was denied to I have no idea what reason. But it is absolutely ridiculous that I tried posting something that it very concerning and I can’t get it posted to let parents or people in my neighborhood know to just keep an eye out for. So does a child or something really back need to happen before something can be posted or what? I am very frustrated with the neighbors app, ring and whoever is picking and choosing the posts that are approved or denied.

Grateful for the crime watch tips. I wanna say thank u to all of our neighbors who have left any suspicious comments whether criminal or not, suspicious or not, I can see views of my neighborhood that I’ve had concern about (any) been going thru alot & just wish I had more answers tbh, but not gonna happen doesn’t seem like, so any help that any and/or all the neighbors share is much appreciated. This app offers more than I could’ve imagined possible so thankful for the app itself! ;-) I have children & animals so this app will show them running loose around the neighborhood if or when they do, the cameras @ my place my husband took down & he handles so I don’t really take the time to even watch them... nopoint, ty!

The best place to find out about neighborhood crimes first. I love this app because I get alerted when there’s criminal activity in my area. I am amazed at some of the stuff people are posting— I had no idea these things were happening right outside my door. I feel so much safer being on this app because I’m now aware of what to be on the lookout for. Plus neighbors are much more friendly on here than other platforms. There’s no politics, no bullying, no BS. Just the factual info my family and I need to remain vigilant. The best part is I’ve been able to get other people in my neighborhood on here because they don’t even have to own ring cameras to use it because it’s open to everyone.

Censorship in Your Neighborhood. 2 posts written were denied. What a load of censorship. Completely unAmerican for starters. I wrote one article on Neighbors app about how bad the air quality is compared to some skewed favorable data that was given by a self-proclaimed company; it was denied. Too bad good people won’t get the truth and will be exercising in polluted air that this company says is good to go. The Wunderground has closer data to the truth… much closer. The second post I wrote was shaming the morons who are setting off explosions all over the city. Well like every year there are a ton of displaced dogs because of them. Neighbors app doesn’t like it. Thanks to them the tradition will probably never go away. The shelters overflow twice a year; year after year, and you can blame this company for lending a hand to keep it that way. All of you people giving good ratings to companies like this are only hurting yourselves and those around you. Quit giving good ratings to companies that simply don’t deserve it, all because you like one thing they do for you. It really is pathetic. The people that run Neighbors are probably colluding with Russia by the way they censor actual citizens that live in your neighborhood. How many posts have you been denied and have you checked?

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Great app but. Like someone else said, there’s no one regulating or fact checking, so of course one day a girl I know down my block said her ex was on there claiming all kinds of false accusations about her house. Just being hateful and trying to slander her name or house or something. But she wasn’t doing anything wrong so just ignored it, but still bothered her I could tell. So if u have good neighbors and no crazy ex’s then the app is frickin great. Very useful and helpful with crime, car theft, etc. I suggest using before you move to a new neighborhood, just to have an idea of what you’re getting into.

Can’t report a crime. I live in an area with a high crime rate and was wondering why no one posts anything in my “neighborhood”… Probably because the moderators don’t allow any crime posts, (even though I was careful to not violate any of their community guidelines). Two days ago, a group of young men tried to rob my husband at gun point while he was in our front yard, and they even pulled the trigger while it was aimed at his head, thankfully the gun didn’t fire, three times… Husband managed to get away and then they managed to fire off two rounds, one hit his car. Police were called immediately. Just don’t understand why they won’t publish my post regarding the event.

Best Feature. This is the most incredible concept, available to all users completely free! I love being in “the know” of what is happening around my neighborhood. Every crime reported to the police is listed, and users can post suspicious activity or thefts for themselves as well. It is an incredible integrated “neighborhood watch” without all of the drama. Just today, we received notification from a neighbor who posted a photo of their missing dog. That opened up an entire other realm of possibility and benefit to our family. With Ring, we not only get the security for our home, but our neighborhood, and now the whereabouts of our dog when he escapes the yard. Thank you Ring for securing our family and home <3

This app will help make you feel SECURE. Being able to check on the criminal activity in a way that is not filtered by the media, is extremely shocking, and very informative There is no better way to ensure you are on top of whatever you may need to be prepared for. We have had several break ins near my home this past month. Checking daily postings gives me a warning when more Crimes occur. I live in a nice neighborhood that is prone to break ins. I’m really trying to get everyone in my neighborhood involved with this app as it can be the best way to combat crime with the information we need to make a difference

This app is atrocious. I have been harassed by “neighbors” for speaking up. They have found out my personal information from making reports. You cannot block people and even if you report their awful degrading comments it only blocks it from you being able to see not everyone else’s and the people can still find you and keep making awful comments. There is no way to block these people and ring does nothing to help. I was nearly attacked by a man and was only made fun of, without repercussions to the people who make my attack so much worse. Forget this app. There’s no such thing as “customer service” all this does is show people where you live from the videos and a lot of the perpetrators have this app too so they keep coming after you.

The App is freezing up!!. I love this app because it shows what is happening in our community and I would’ve given it a 5 star if it was working 100% well. But now every time I go in now to check what people have posted, it keeps freezing up that I cannot scroll down to see all the posts. It has been like this for over a month now. Please fix the bugs and freezes from this app, so I can be updated on everything that is going on around my area. Thanks!

Bad Referral program. What I love: Feeling safe in my soon to be new neighborhood! The goal of the app. What I dislike: I’ve sent my copied linked out to 40 friends. All of which signed up. Many of them sent me screenshots. A couple of them got the $10 added to their account - and I didn’t back. Other didn’t get the $10 and then downloading didn’t give me the $10. It seems to work better if people are on WiFi. I even tested this out on my mother phone- she never got the $10 and I never got $10 for her downloading it. I tested on 3 of my apartment neighbors device and nothing. Customer service confirmed that their isn’t a limitation. I don’t understand it. Make me feel like this company is disloyal & that I should buy my complete security system with Nest. Out of the 40 referrals downloaded received 15. That’s pretty sad numbers. Is it all a promotion trick??

Open drug use and food borne illness. I made a report this morning describing my Sunday morning at my local Duncan Doughnuts. The app deleted it. I saw a Duncan Doughnuts employee smoking weed while hiding out behind their dumpsters. He was dirty and unkept. I originally thought he was homeless. I was shocked when he walked my breakfast out to me at the end of the drive through. Apparently, this isn’t worthy to post or might hurt someone’s feelings. I’m posting here because the app won’t be able to delete it - and users of the app should know. If you want reports about lost dogs or power outages, this is a decent app. If you want actual information to keep you and your family safe, save a link to your local police dept and review their data.

Lots of bugs; zero tech support. This app is essentially useless if you want to make any changes- like updating your address. We moved, changed address in Ring app and the information will not flow to Neighbors app. All technical issues are being channeled through phone call only. I’ve called multiple times, the representatives have no knowledge of the apps functionality or how to resolve the issue. In fact, on two occasions they created new issues which I had to resolve myself. Tech support seems more interested in getting off the phone. Developers can’t seem to resolve bugs. If we hadn’t already invested in several Ring devices, I’d already have move on to another provider. So unhappy with Ring’s service I still might go to a competitor. I would not recommend.

Hurricane Ian ******. I have always enjoyed keeping a watchful eye on the Neighborhood site for information concerning events in my community and surrounding area. This recent event ( IAN ) Hurricane, the Neighborhood site was instrumental with helping the entire ring community with very current up to date info. It actually help give us something to look forward to as we waited for our power to be restored. With all of us ( Ring Community) communicating with thing like where we could find gas or what Restaurants were opening and who’s power had been restarted. Ring proved itself most valuable at a very difficult time. Tks.

Your friend in Honeybrook PA. I’m so happy to have a group of people who care and look out for each other even ones safety even though they may not know each other, and some do. I think every neighborhood should be aware of what’s going on in your neighborhood and look out for one another. I’m grateful that I have others looking out for me as I certainly do look out for all in my neighborhood whether I know them or not. I’m also willing to turn my video to anyone who needs it at anytime. All you have to do is get in touch with me. Thanks so much for giving us this platform to use in this matter. God Bless !

Thank you to the neighbor that sent the invite. I don’t have the ring doorbell as of yet. Due to all things I see on this I think it is a no brainer to get it. We have alarms, cameras and amazing guard dog this adds more comfort. After all we are dealing with a lot of criminals on a whole new level. They have become more daring and more creative. It was a neighbor in my subdivision that sent the link, Thank you I haven’t met you but you have given me peace knowing I can be more informed of things occurring. Hoping everyone has a very blessed Christmas and a safe and a Happy New Year. God bless everyone.

Just love it!. The only thing I don’t like is someone keeps complaining about everyone leaving lost dog, found dog, found cat and I think that’s necessary I think it’s great why can’t this site be for community for everything not just burglaries and robberies for everything because our pets are our kids and I just think it’s wrong to complain about that other than that I love this site we get notified right away we know what’s going on and it’s great thank you. P.S not for selling stuff for needing stuff. Just for an emergency or neighborhood watch.

Very Informative !. This application is very informative it’s really great to use to find out what’s going on in your neighborhood and I like the options that it has that it allows you to view a map of where you live in a circumference that you said to your preferences. That allows you to see the crime if any have been committed in your neighborhood or close to it and also it’s a great neighborhood watch application. This app should have been around a Long time ago. Well I guess good ideas only come to those who pursue those ideas we all have great ideas pursue your ideas. You never know you may have $1 million idea.

App is decent, people not so much. To be honest, I really like the concept of this app where you can post and inform others on suspicious activities or post for helping find someone/pet. However, there are way too many trolls that just spreads hate and unnecessary jokes in every comment they write. People who post about helicopters circling and loud possible gunshot/explosive sound are just concerning the safety of their neighborhood, but you get comment saying (for example) “ la is like a war zone why do you even bother” and “coyotes are partying”. It’s just very discouraging for people who want live updates on their neighborhood safety. Why even install this app if they don’t want to know these event in the first place? . 🤷‍♀️

Since the update!. Since the last update I’ve seen a lot of issues. I have a blink and not ring but it’s associated with it. Mine will not automatically go to the neighbors app like it used too. Ya know, click on the neighbors icon and it logs in and opens for you. It keeps going straight to the App Store to download and it makes me open from there. I’m not sure what’s going on but it is so aggravating. Please help fix this. Also heard some ring customers can not upload their videos to ring due to some glitches in Rings software but I see others do it. It’s very strange. I love neighbors app tho. Keeps us informed like a neighborhood crime watch committee. That’s the only reason I gave it 4 stars.

Msging. This is a great app and I would rated five stars but the fact that you can post a missing dog or something like that and there’s no way to message the person directly or call them there’s a problem you can only write on their post and they may or may not open the app to see that so if there was a way to contact the person on the post it would be a full five star rating but because that is not a possibility it is rated one star because of the factor of not being able to contact someone on there post if this were to change I would definitely recommend this app to everyone, but having said that this app is still a really good app but there’s definitely room for improvement

Use nextdoor instead! - Updated post guidelines. Due to their updated “post guidelines” EVERYONE & EVERYTHING gets sensored out. I almost killed a woman because she was standing in the the street & I almost died because the cars behind me at the intersection were going to fast all they saw or cared about was the green light. I made a post to warn everyone in the neighborhood about this person who after the fact ran up to my car and tried to get INSIDE. they told me DAYS later that my post didn’t meet their new guidelines & they wouldn’t post it…. Like seriously people could have died! All I ever see are posts about missing cats it’s such a joke. Have you ever tried to write a grammatically correct cry for help in the middle of a safety emergency? Almost impossible.

Incredible idea!. This really helps people out to know what’s happening in their community. It also helps to be able to categorize things on here. I’m 12 years old and I live in a neighborhood where most people know each other and there is always some “talk on the block” as I like to say. Despite the little useless rivalries, people are always concerned for the safety of others. This is a community with a good amount of children, especially young children. With Halloween rolling around, I’m glad that people can use this all to feel more comfortable with their kids going to certain houses for trick or treating. It makes me feel more comfortable, too.

Great way to stay In touch with what is going on in your neighborhood. I truly like the fact that when something happens in your area you receive immediate notification of it rather than waiting to hear it on the news and that is if it makes it to the news as 90% of the smaller crimes are never posted for your review in the news. One major tool I like about this application is you can widen your area to the size you want to stay updated as far as any issues that are happening. This makes me feel somewhat more comfortable as I can see the distance of a crime as people even list suspicious vehicles and people.

Safety in number with Neighbors!. I hadn’t really delve into the Neighbors app until two days ago when my neighbors window was smashed in. They were at work and are quiet and keep to yourself type of folk. We live on a dead-end street in a tiny cul-de-sac so it’s easy to tell when someone or something is out of place. The video is posted on the Neighbors app gave me some comfort and I decided to purchase a ring doorbell and become yet another set of eyes on our neighborhood. If more people used to a ring doorbell, it would really help lower the crimes in this area as people would know that we are watching and are aware and will watch out for others.

Ever wonder how petty your neighbors are?. This app is a treasure trove of privacy violations, not by the developers, but by the petty neighbors who post every child seen skateboarding on a private sidewalk or doing a school fundraiser that requires knocking on doors. Since when did people become so intensely frightened of opening their door to see why someone is knocking? Idk... I can’t even blame the Mormons for this seemingly pathological avoidance our society has now adopted towards opening doors for unexpected visitors. It has been truly illuminating to view the multiple “crimes“ reported by my neighbors. My faith in humanity continues to dwindle. That said, the app itself seems well made.

Won’t stand for crime in my neighborhood. So grateful for this app it really lets us know what type of people that we are dealing with on the day-to-day basis I’m so blessed to own this device it’s the best doorbell I ever bought $99 may seem like a lot for doorbell but for the safety and security of my family it’s priceless thank you Ring doorbell for helping us nothing worse than someone coming to your house unannounced and you not knowing about it this is great keep up the good work I will continue to share feedback with the rest of my neighbors thank you

Was better when integrated into Ring app. The one feature this should have, it fails at - easily sharing video from your Ring app. Neither the Ring app connects to neighbors, nor does the Neighbors app have access to Ring video captures. Since Ring stores and accesses video from the Ring account / cloud, there really is no reason why this doesn’t work, except for genuine incompetence on the product management level. Currently, you need to download the relevant Ring video, re-upload it from the Neighbors app, and finally remember to delete the video to keep it from wasting space on your device. As the saying goes “ain’t nobody got time for that”, and thus this former great feature of the Ring app is now a mostly useless app.

Too many trolls ruined this app. I used to use this app regularly as it was very informative on crimes, lost pets, safety issues, suspicious activity etc... however half the informative posts get deleted or I get posts from 10 miles away not to mention every post had child like mentality trolls posting sarcastic and or racist comments. Too many people post about crime activity going on in their community and too many morons post to mind their own business! This is our business since it’s our community! This app needs better filters to filter out the immature trolls that act like internet thugs! Biggest waist of a once good app! Sadly I have to delete this app because it’s just too much drama with the trolls, It has become more of a PVP war game than a community awareness app. Very disappointed! Good bye neighbors app!

I feel so safe. This app is amazing! It just makes me feel so safe, and I know what to look out for, or what to stay away from. I did get a little scared when sharing my location while using the app, but it is only tracking where your home is, and not where you are. I also get a little scared when I get a notification saying something bad by my house, but then I know what to do. I definitely recommend this app for anyone who wants to always feel safe, and always wants to know what's going on. I feel so safe using this app.

Terrible. I have nothing good to say about this app. It doesn’t support iPad landscape orientation, it complains on every startup that notifications are turned off (I want them off), it crashes about half the time I use it, and the videos that are supposed to go along with reports either don’t show up at all, or the same video is duplicated for different, unrelated reports. What the app is supposed to do isn’t terribly complicated: display a list of events and let the user tap on them to see more details — the complete description, a video or still image, and a location on a map. Get some Computer Science student interns to write the app if you aren’t capable of handling that. The app has gone through numerous updates and the same old problems persist.

Neighborhood watch. I use the app because I think it was created to help notify families of activities happening. Well…..every 30 minutes someone has lost their animal. It’s become a animal watch and I seriously don’t take the site serious because that’s just not an emergency like it think the site should be used for. Get a neighborhood animal watch site. This doesn’t mean I dislike animals, don’t get it twisted but seriously I don’t pay attention to it cause that’s what the site has become all day and night long.

What’s the point?. I downloaded this app about a year ago and seemed alright when I first got it. Although it was a bit tricky to use at first, I mostly got on to read about things happening in and around my area. Well after having it so long I can tell you the amount of times the stupid app would even open was 6. Just 6. Click the app? All I would get is the blue Neighbors screen. Tried opening it through notifications? The same. Tried deleting and redownloading, nope just that stupid blue screen. Just randomly it would work when I would try. It worked fine in those moments but never when I actually needed to see something. So I have given up and deleted it.

Monitors deleted multiple valid posts. We are owners of Ring products and services. When we experienced a person staking out our home we made a post. It was deleted after a couple of days. We called and discussed the post and questioned why it was deleted. We reposted it and again it was deleted. If enough subscribers do not like a post or monitors do not like your post they delete it and there is no way of knowing why. What if the criminal is the one complaining?There are annoying posts wanting your donations but when local authorities say that is a threat, get the word out, delete it. Thank goodness there are platforms to get the real word out. These persons have met their fate and will not be in our neighborhood again no thanks to this app. Great Ring cameras...

Becoming useless. Good concept, but for the political over-correctness now taking over the screening process. Submit a picture of a suspicious individual in your neighborhood and the "support" team rejects the post with no real explanation. They've created what is essentially a criminal profiling crowdsource app and are disallowing what would be potentially valuable data, on the surface based on concerns around inappropriate profiling, but likely underneath due to threats from those funding the company to pull out. Can't have it both ways. Suppose you need to have the criminal caught in the act before they consider it a viable post? Will look for other alternatives as this has become kind of useless.

My posts was deleted for unknown reasons. I had posted a video of a neighbor across the street constantly harassing me when I returned home from my jobs. They would give me hateful glares, say verbal abusive remarks and let there German Shepherd out of the gate when I arrived to my home. I was constantly watched and monitored by this family for over 5 years. When I posted the bullying and harassment just to get them to stop because nothing else worked, then my post was deleted. I live in a country that should have freedom of speech. This act is telling the abusers that it’s okay to hate an individual and treat them harshly

No moderator. The problem with this app is that people leave serious issue for their neighbors to leave knowledge of what’s going on. On the other hand their are people that leave negative comments and serious toxic comments to the said persons concern. There is no moderator so people can say anything crazy they want. I don’t know why they would even want to be bothered leaving mean comments. The only thing I can say is they have nothing better to do. I don’t understand why this app allows this and why it is not better moderated. This is the second time I’m deleting this app. When someone anyone even the creator of this app takes it seriously then so will I. Until then I’m done. You should really take more responsibility in the stupid comments people leave on serious issues.

App. Services. Over all a cool app. until you need to post on it. I have now tried to alert my neighbors twice over the past two years on this app. And each time I received and email stating it was not approved. This app. could be a great source for info in communities but really only a select few post ever make it through. I understand not every thing can be posted on your app. and that there are some posts that do not have anything to do with safety or alerts . It is in my opinion, you are too strict with posting policies. I will be using old school tactic to update my neighbors on the findings of my community in regards to safety and alerts. Thank you for your time and I hope you have a great day.

A new neighbor. Hi, my name is Bonnie and I am a new neighbor to this app. I think it’s wonderful how we can all come together for the good of the community and for our precious animals. I hope to be an asset to you all in the days to come. Have a wonderful day everyone and may everyone be blessed. BTW, to those who are experiencing lost animals, theft, etc., I can only hope and pray that everything will work out. I will do whatever I can to keep my eyes open to all that is going on in our neighborhood. Bye for now in Neighbors😍

Too heavily moderated. We can’t use anything other than the Crime category, so our neighborhood’s Neighbors postings are all about “shots” fired anytime someone hears fireworks. Neighborly Moments do not work at all, so there’s nothing to show how uplifting the neighborhood is. Some neighbors appear to have even been “blacklisted” from making any postings at all. We’re a good, safe neighborhood with several local police officers living here and the fire station just outside the subdivision, but you wouldn’t know it to look at what the Neighbors’ moderators let through. That is why I’m deleting the app and encouraging my other neighbors with Ring doorbells to do the same. It’s too bad the app isn’t better too because we’ve loved the physical Ring doorbell and video system products.

Connect with your Neighbors. I have been using Ring products to review video footage of events taking place at my house including (UPS and FEDEX deliveries). I now have the Ring Neighbors app installed on my device that alerts me to crime and mischievous behavior within a preset perimeter aound my neighborhood. Using this technology to connect with your neighbors and watch out for each other is beyond awesome. It’s the right thing to do. I plan on discussing this app at the next HOA meeting for my neighborhood as another great tool to fighting crime and watching out for one another.

Rescued. I so appreciate this venue. I review this site everyday. As a result I helped revue a beloved pet recently that showed up in my backyard one cold night. . The family was distraught since this pet had been missing for close to three weeks and they were not from my neighborhood. This be some a good story in the end but many do not get rescued unfortunately. Caring for others is a community and human thing including animals. I love this site and assist anyway I can however small to make our small world a better place for all the living.

LOVE NEIGHBOR APP. It is great to have this app to be aware of what is going on in my AND in my surrounding neighborhood especially when I’m away from home or when out of town. It is also a great tool because with actual footage at times it is easier to apprehend the suspects or to BE AWARE of who to BEWARE of. Our local law-enforcement doesn’t quite always follow up on every single little call because they are so OVERWHELMED...this APP CAN REALLY BE KEY in terms of aiding police in the apprehension process of criminals in our area..or at the very least in helping us to help ourselves protect our neighborhood by facilitating us with access to footage via our surveillance cameras so thank you for the NEIGHBOR APP. GMW

Dictators. The app is okay but the purpose of app is a communist dictatorship controlling information which is involved in the neighborhood. I live in a high rise development within New York City where there is a lot of crime and missing dogs, which is under Neighbors Rules. Management wants to remove the Ring, due to privacy of others who live on their floor. Many people who have this app would be alerted about how management wants us to remove Ring. There is a weekly newspaper that shows what management wants to do, but the majority of our shareholders who have Ring, will never knows about it due to working and dealing with children. I wanted to post the article, so others would be alerted on what was printed in the weekly newspaper. It was rejected by NEIGHBORS. Therefore the neighborhood will never know what is about to happen due to not falling under their RULES. So therefore there is no need of the Neighbors app.

Has Been Very Helpful. We’ve had our Ring doorbell for about 8 months. We’ve been able to remotely tell salespeople we aren’t interested, talk to each other when one is leaving and the other isn’t home, see who’s at the door, see any suspicious people at the door, see when the housekeeper is coming/going, when my daughter stops by with something or a neighbor comes by. Most of the time they don’t know if you’re home or not. You can choose to answer or not, too. We’re very happy with it and always check when it rings regardless of where we are. I even thank a delivery person when I see them!

Helpful and honest. I don’t believe the NYPD would take enough interest and to publish all this information in a usable easy to access apps such as you people are. But that’s not their fault they are in the revenue collection and punishment business. Nor are they going to pay someone to make this information available to the masses. Sure you can look at a police blotter but it’s not going to be as informative and inclusive as this app. Plus bad news makes them look bad. So is much is I love the NYPD this app does a better job of providing information. And it tells the truth about the mayor who changed his name, and how his policies are making the city less safe.

Just a review.. This app is good, the reminders, and everything else, except the people. Some people on this app were being rude. One of the neighbors have posted a gunshot or fireworks just about 27min ago. I’m wasn’t happy to see the results, people were just making jokes and the person who posted that about the gunshots it was my friend and I heard it too. These people need to be more respectful, and I know you can’t really do anything about it, but I just want to let you know that some people on this app are just so rude, not respectful , and not kind. I expected this app to be with nice people, that are willing to help others. At some point I got disappointed when these people were making jokes out of no where when someone heard gunshots and fire trucks.

Poorly Designed Video Interface. I’ve already provided this feedback through the community board with no response. Look, the whole purpose of this app is so that neighbors can help neighbors when their Ring device sees someone doing something, right? Well the Ring device usually doesn’t kick in until the culprit is in the middle of the screen. And if they’re doing something they shouldn’t be doing they don’t normally hang out there for minute. So there’s, like, 8-10 frames max where a neighbor can try to recognize the ne’er-do-well. But your video interface puts a big PLAY button right in the middle of the video for the first few seconds. And this inevitably blocks the face of the person who is being naughty. I get it, that’s the normal UI for video playback. But it is poorly conceived for YOUR app because it defeats the purpose for many videos. PLEASE suppress the big play icon on your videos. It’s annoying enough trying to figure out fine details on grainy B&W videos without an obtuse triangle blocking most of the subject’s face and/or other vehicle identifiers, etc.

So thankful for this App. We lost our dog 1/16 and I posted flyers everywhere, continuously checked the animal foundation, and I was for sure that someone would find him through a Facebook post but none of those helped bring my baby home, it was until I posted in the neighbors app that my dog was lost that someone called and returned my dog to me. I’m so thankful for this app and being able to bring communities together by helping each other. I was losing my faith in finding him and if it wasn’t for ring and neighbors app he wouldn’t be home. Thank you!

needs expiration on posts & pic uploads. been using this app for several months now and it has been enlightening to see what badness is going on around me. some with Ring devices, some without. However when scrolling through the app, there are posts that are 140+ days old. maybe still useful, but thinking that having an option to allow posts for X days may be needed. also, very common for folks to watch videos and grab pictures from the Ring vids which provide closer & clearer images. Usually bad folks. but there isn’t an option to upload those pic into the thread for people to view better. either a face, clothes, type of car or even plates if viewable. so perhaps adding these options to the next version (s).

No neighbor. I don’t remember when I signed up for this app. But it must have been well over a year . So I got a notification from them about something going on in the neighborhood . When I opened the app I was forced to sign in . It would not allow me to reset password . I found out I was using an old email account . Then I rejoined . There is an error message saying something went wrong . I want it back . I’m lost without it . Of course it’s almost 2am so I’ll try later .

Hooooooraaaay!. Thank you, thank you, thank you. Your app has been crashing and interchanging pictures between postings for a long time. It suddenly got cleaned up for my iPhone 11 Max using iOS 14.4.1. The only complaint I have is the high number of people who complain about, make fun of, and harass people who use the app appropriately to post about coyotes, loud noises they think might be gun shots, and hovering helicopters. All of these people have concerns about their safety or the safety of their neighbors, friends, family including children, and pets. People complaining and making fun need to just pass over these posts. No one post will be helpful and informative to each user of this app. Leave the rest of us alone.

Used to be a great app. Then they made it so you can’t zoom in on any video, or control the playback. When you zoom in on the safety report and click an incident, it throws you back out of the map and forgets where you zoomed in on. Which means you have to rezoom in and just makes the whole experience of reading the safety report, which is an option I feel most never skip, just buggy and cumbersome. It’s little things like that lately on apps that just makes me yearn for the days when quality and user experience was an important thing. It seems to be nonexistent lately in most apps. If it’s not broke quit fixing it.

Avoid the Neighbors app!!! They’re Blocking legitimate safety concerns. I went from recommending Ring(and the accompanying app “Neighbors”)to everyone I talk to about security cameras to now feeling betrayed by the company. Ring blocked me 3 times from sharing important (non accusatory and repectfully typed)information in the “Neighbors” app that a DETECTIVE investigating sketchy behavior in our neighborhood asked me to share. Their customer support couldn’t reinstate my posts and didn’t understand English well enough to even comprehend the problem making me feel frustrated. I replied to their denial email as it said you could and they reviewed it saying due to recent policy changes they don’t think my post is a good fit. Well I guess a police detective investigating guys casing houses isn’t a safety concern. Ring had taken trying to be PC too far making their customers less safe.