淘宝 - 太好逛了吧 App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Service has gone down the tube! Sad. I used to love Taobao due to the diversity and life it brings. There are some fake products but you know what you pay for. Recently I paid for some import goods, they did not ship after 3 weeks, and if they don’t ship, you can’t ask for refund either. Two long customer chats and no solutions. In comparison, JD always solved the problems on spot. I just looked into my ETFs and sold everything with BABA in it, this company is going down fast!

Ewwww disgusting company. This company do not respect female employees and allow sexual harassment and abuse. Their company culture is also ridiculous. They use excuse as “talking about business” to force female employees to drink enormous amount of alcohol and allow clients to sexually assault the female employees. When the girl was trying to get help but the company did not support her at all. This company is disgusting. So, the app from this company is not worth supporting and we should block this app to force this company to do the right thing. I wish I could give them 0 starts.

App forgets last item loaded. I can’t read Chinese so I have to take many screenshots to run photo translation software to navigate the app. Unfortunately, it seems recently taobao stops remembering the last item/page you were looking at and always reverts back to home if you switch apps. This makes it very hard to use and often makes me lose track of what item I was looking at last.

really??. i’m so annoyed with the live videos going on all the time. every time i accidentally hit that tiny window and a man or woman start yelling promotions at me it annoys the heck out of me... i never even leave reviews and here i am. If you see this I hope you put an option in “settings” so some of us can TURN OFF LIVE VIDEOS for good. Thank you. Bye

The way to change language pf app. Please could you help me or learn me how to change the language of app from China to English ?? Because I could not understand and I don’t know how to change it if there is some one know please learn me

Update Had Trashed Image Search Feature. The most recent update has completely screwed up the image search feature on this app. I’ve been using the taobao website for several years now, and only just tried out the app earlier this year. I was very pleasantly surprised by how much smoother it runs compared to the browser site. For a person whose only language is English, and with lots of help from a translation app, I myself find this app very easy to navigate and it is in fact one of my favorite apps/websites to shop on. I’ve had no problems with this app until the most recent updates, and I have to say that it’s both disappointing and frustrating. The image search feature on here was one of the best I’ve ever used as well as being the most helpful tool for me, especially due to the language barrier. I have, on countless occasions, been able to find the exact items I was looking for, just from the reverse image search all on it’s own because of the notice to detail. Unfortunately, with the recent update, the reverse image search has been reduced to a very diluted version of its previous superior quality. I really hope that this will be addressed and corrected soon.

Please Add Translation. I’ve been using Taobao for years and all the products arrive perfectly and undamaged, shipping is too high for air shipping, but I can wait paitently for sea shipping since it’s cheaper, but I really wish it had a translation option, because translating a lot of products and talking to the sellers is very complicated when translation wrote the wrong word, some seller knows English which is helpful, but I wish there was still a translation option so I don’t have to screenshot everything to translate the photo on Google translate

Difficult to share links with people not on WeChat. I don’t know why the developer decided to roll out their own “share sheet” but the share function to share items with other people seems to favor users on WeChat and SMS. For other apps, you can only copy a link to the clipboard. We live in the 20th century and I can’t believe we still have to put up with this.

Similar to Website. You can do everything the website does but with fewer clicks. I know it would asking a bit much, but the screen buttons could have Language localization. Maybe that is part of the Taobao learning curve.

Dumb region restriction. So many items pages can’t even open because “it can't be shipped to the country/region you are in”. Well, I don’t want to ship it to me. I’m buying gifts for someone in another country. The stupid restriction can’t be turned off even if I changed country settings and default shipping address. This is pure dumbness. Same stupid rules on the web version too.

Suggestion for the item I don’t need. After I have bought an item, I kept getting new suggestion for the same type of items. Some items I only need one for a long time, if you are showing me better ones will only make me feel regret of what I bought or just wasting my time and your resource as a unintelligent APP. Don’t think that you have made a great platform and services will automatically high rating of the APP. Keep up the good work and create the APP up to what you should of be, be the real top platform of China and do some real user friend creation.

Great App. Very user friendly and easy to maneuver. However if there was a way to change the language or a translation option, that would make it better. This would come in handy when talking to sellers as well as many message but do not speak other languages.

Very useful. This app is really helpful for us while living in China. Couldn’t live without it! For future updates i Would really like to see more work done making the app working with other phone numbers (like US numbers), translation with other languages, and ability to connect with Alipay easier (with US number).

Excellent app. It is a great platform to buy products and play games. It is so much fun to see videos of wonderful cooking, pretty makeups, exercises and so on. We love it. It is nice to see better services from sellers in Taobao with good quality products and integrity. Best regards and blessings.

喜欢. I like shopping here! Many things you can find here, even something you never seen in a store, you can find here. It’s an amazing place, I like tap so very much! Shopping in taobao stores is my favorite thing

Language. Please please please add English language to this app. Its about 5 year I use taobao for shopping but still dont understand many things about it. If you add english I can buy more items

Awesome. Great little app for surviving in China. I just wish they had a translated version or if they would allow the native iPhone translate feature to work. What would be great to is if the search could translate your English input as well.

they can ban your account without any reason. I registered a Tao Bao account online with my phone number last night. And then, I purchased six items through the app soon after I log into the app. This morning, I login my account to check the shipping status again around 10:30. And then after half hour later, I was told that my account was permanently banned! I contacted the customer service, they did nothing but saying I must did something wrong and they were not able to give me the reason because they were not allowed to see the reason! I just purchased some stuffs from your app! What am I doing wrong??? They also refused to provide me the contact information of my sellers. Then, I sent the screenshot of my purchase confirmation number to them. They told me that they cannot find my purchase! What hell..... I was trying to register another account but failed because my phone number has been registered. Tao Bao, just return my money since I have no way to pay the cross-boarder fee and unable to receive my purchases. I’ll give you negative stars if I could.

Make a international vs of 5 step verification. Hello, I’m here to say the stuff on here looks absolutely stunning, I made my first ever purchase on taobao infact, but already ran into a issue that was far more worse than I anticipated. I no longer have no access to my account and won’t be able to unless I go through a 5 step verification? How can you make it where people can shop on her internationally but as soon as they make their first ever purchase you make it where we have to have a non international verification process? Like? I don’t understand. I know it’s a asian website however, there should be no reason why international is an option but verification for it isn’t international. Now I can’t even check my order status or browse and buy things anymore.

not only is this worse than the website its annoying. the website and app are incredibly difficult to use even with translations. Its stupidly difficult to try and make an account or use the application or website without one because youll be directed to a login screen which doesnt tend to work and you lose whatever you found before that. its horrible in terms of how it works and hardly even does so correctly at all. it seems great it does. however the way its mechanics works is horrible. ill be directed every second to something else rather than what i asked and making an account is incredibly difficult. I suggest both the site and app are fixed. theres no reason to promote your app if its just as bad as the website

Worse customer service. The app allow third party of the company’s choice to open your packages for consolidation while not monitoring if the items inside are missing. When items gone missing they blame buyer and/or seller couldn’t provide proof such as video of you opening and count item. When you ask their third party to proof all items are packed since they signed and opens original package, only thing you will get is “station says everything if fine” no evidence will be provided and then all sort run around till time expired system force you to pay automatically.

Translation. It’s quite difficult to translate the original text to English...especially when you can’t read the original text. :( also the shipping options seem limited.

Ask for Chinese ID to use this app, seriously?. The worst app ever!!! You have to provide an Chinese ID number for unlocking my account even it is the first day I registered using my U.S. phone number due to unsafe reasons? I just want to buy something but I ever can’t finish the registration at all. It looks like to do business with them is going to very difficult since a lot of nonsense requirements during the registration stage.I think the only unsafe reason is this app. Totally ridiculous! Remove it now!

Weird setting problem. I use this app to buy things for my parents in China and recently I am not able to view many items because these items “can not be sent to overseas”. The shipping address is always my home address in China and I never had this problem before. Does that mean I have to go back to China in order to buy things for my parents?

Poor customer service. Poor customer service from both seller and Taobao customer service. Other platforms like PDD is now way better - lower prices, free returns and better customer service. I just had my worst after sale customer service experience after 16 years of using the Taobao platform that caused me a lot of anxiety and loss of sleep. Taobao customer service is of no help and it’s extremely hard to communicate with them. I will be deleting this app and do my shopping elsewhere.

Needs an English option. I have no idea why this APPs description is labeled as English. The entire APP is in simplified Chinese and there is no way to chage the language to English. I’d give 5 starts if they’d offer an English option . Until then I will stick with 3 stars because of the inconvenience of always having to flip between Taobao and a translation APP to understand anything.

Everything is fine. Everything is fine to Taobao

Keep getting restricted. I did not even have any transaction yet but it just blocked me from adding anything to the cart or favorite. 1st time directly blocked my account and the representative told me my account was permanently blocked and I should open a new one. After I opened a new one, it blocked my purchase rights again, and asked me to go to safety settings. When I go to the safety settings it just keep telling me I need to turn on the facial recognition, but it doesn’t give me the option of turning it on! It wasn’t like this before and all happened today.

Delivery problem. The package Takes forever , online customer service don’t have 24hr have to wait till USA night after nine to get the costumer service. And they can’t serve the problem, they even throw one of my packages away , just because I click on something that I don’t know. Now my package is gone and my money also cannot be refund . First time experience horrible.

Super easy to find good stuff. Very easy to use to find good stuffs, oh my all kinds of things that you can think of. Enjoying browsing every day and fill up my shopping cart or favorites. Also one button to pay by Alipay, would be better if they don’t charge 3% fee for overseas credit card.

English is needed. There is one major drawback to this app - it only supports the Chinese language. This can be a major challenge for foreign users who do not know Chinese, making it difficult for them to navigate and fully utilize the app's features. Despite this limitation, the app is still highly praised for its functionality and user-friendly interface. It is highly recommended that the developers implement a language selection feature to cater to international users and make the app even better.

The payment system is too bad. If you tie your CC with your account, there'll be no way to create an order without paying immediately, hence you won't be able to modify the amount to match the customized order you want. The workaround is to remove your CC and use Alipay instead. Support agent has no clue about this and take days just to get back to you with nothing.

Worst app ever!!!!!!. I bought some clothing on this app on Oct, and it took almost 2 months to deliver. TaoBao has a policy said if the delivery time is over 30 business days, they can refund your shipping fee. However, if you pay in USD, it won’t refund USD to your bank account, instead, they will refund Chinese Yuan to your TaoBao account, because they don’t have a refund directly to your bank account service!! So, if you can not wait 2 month or even longer for your package , don’t buy!!!! Also, if you can not accept the shipping fee are not refunded directly to your USD account, DO NOT buy!!!!

Does this app have English version?. I love to shop on Taobao, but the problem here is that it is in Chinese language which I don’t understand. Also, it gave me such a hard time to translate from Chinese to English when it came to search for items and purchase for the wanted items. I really hope that this app will launch the English version, so it will be more easier to the foreign customers to shop or use Taobao app.

Weitao is too much. The app is very good in general, but one thing is incredibly annoying. Why on Earth do I have to follow the shops on Weitao if I want to keep them in my favorites?! When I clear a shop from Weitao, it also gets deleted from my favorites folder. This makes no sense at all. It just forces you to follow updates on every single shop in Weitao that you bookmark. It would be great if there’s an option to keep your bookmarked shops but not follow all of them on Weitao.

Ask for too much privacy to just buy stuff. I cannot buy any stuff from taobao, the customer service told me that my account is insecure and I had to provide my national id to be able to pay via my credit card... But why??? This is super private data and I never need to provide it in all other online stores... So I stop using this app since I don't trust taobao to protect my privacy.

Beware! False advertising!. This app falsely advertises 30 Chinese dollars of sign up bonus. You will never get it once you sign up and give all your personal information to this shady company. Like Wells Fargo, this app will automatically sign you up for a bunch of other apps including Alipay, without your knowledge and authorization. This company will also give your personal information to the Chinese government. Don’t be surprised if you receive a call from China’s CIA.

If you live outside of china I don’t recommend this app. I’m not able to look at products because whenever I click on something it will ask me to register, after registering it keeps asking me for verification. After a while it says I have to verify my identity and change my password, after changing my password it keeps asking me for verification so I’m not able to login to my account. Without an account I can’t look at the products.

Protects sellers for fake products and not customers. I’m a decade long customer of the alibaba apps spending thousands of dollars here. Recently bought a stolen iPhone on the platform advertised as real. Customer service doesn’t protect consumers like EBay and insisted that I take a $300 loss rather than letting the fake sellers to risk $10 of shipping to allow a return. As a consumer, I cannot ever envision using this app or any alibaba apps again. Thanks

Yasss. I love shopping 🥹 my wallet suffers though. Great for finding hanfu 🥰If you keep getting banned, their security is uselessly strict so you shouldn’t change your IP too much. Avoid logging in at different places/devices because they’ll see it as a security breach on your account. You will need to ask your friends currently in China to purchase everything you want on their account and then pay them back. Probably delete the app before going to China and then pick up your stuff, or just have your connection in China send them to you overseas. It will take a month or two. Security is uptight like wechat tbh, but even harder to recover on taobao. Living in the US requires patience with taobao. It’s good to know people in china for this app. As for the other stuff, I’m not expecting a whole lot from them since I was able to access my own secure method for shopping.

Pretty useless, due to limitations. This app actually receives negative stars because it takes up space (exists) without doing any good. I registered an account after downloading the app so I could save the snacks I want on the app, and buy them all when I visit mainland China. Then I’m told the account is being protected and I cannot add items to my shopping cart nor can I save/like some things to a list for future shopping. I asked the customer service they said it’s because when I registered I probably used unsafe connections or having unsafe apps in my phone so then the system went ahead and did these protective measures for my own good. I should register another account and use that. I said ok. I tried to disconnect my phone number that’s associated with the account, can’t do that because of the limitations (breaking the rules in their words) ... So I used another phone number and registered a second account. Same issue right away. I didn’t do anything except registering that account with a phone number, (I didn’t even put in any information) and I am told to have the same limitations. What a piece of trash system. No one else has the same problem? Is it cuz I’m in the US??

Recent update trashed the app. The app has been working perfect all these time until the recent update. Now the app is super laggy and slow load time. Always give me blank page. This had been ultra annoying. Please fix this issue.

Good but can be slightly better. There should be an Auto translator to speak to the sellers especially because most of them do understand English.. also the app should have an option of changing the language.

How to change language to English. Is there an option to change the language to English!!

Serious privacy concerns. Whenever I opened the app it immediate shut off any music playing in the background. Even if you manually turn it back on using Control Panel, the app will shut the music down instantly again. Why are you doing this and at the same time constantly requesting microphone access? Are you trying to secret record what’s going on when people use your app? This conduct is utterly intrusive and unduly, let alone the obvious privacy concerns. Oh by the way, if the mall chooses to turn off the music the second you walk in, isn’t that a clever way to say happy shopping.

Full of scammers. Don’t even buy anything on this platform! Lots of scammers and there is NO customer service. I got scammed by one seller and when I contacted this platform’s customer service, all he said in the message was “Sorry we can’t do anything with the seller. I’m sorry that you had bad shopping experience.” Other than repeating these two sentences, the customer support did nothing else to resolve my issue. I’m very disappointed and won’t buy anything on this platform again. 99% of mainland China sellers are scammers on this platform!!

App getting worse. 1. It stops the background music player which brings me privacy concern 2. It doesn’t cache the previous page. I switched to my Notes app to check my shopping list but when switching back, it erased all previous searches. It’s kinda wasting my time to do it again n again. 3. Burning up my phone resources that causes my battery heating 4. Frequently crash and even make my iOS crash once 5. Oddly keep refreshing pages even though the picts & pages looks normal

App uses too much data. For most users like me who are not using an unlimited data plan, this app uses too much data while I use it like once or twice per day. Drained like 400MB in 5 days. No options on the settings menu to reduce the data usage. I understand that most vendors added many pics but an optimization of reducing the 4G data usage will be much appreciated.

Not international Friendly. Although this app do delivery internationally, but it mainly target customers that understand Chinese well. It’s not internationally users friendly; as the app doesn’t have the function to choose the languages you want and it makes the purchasing a lot harder to understand when encountering problems since they are very strict on account set up and payment methods.

How could we use the app in English. It’s very decent app, we really do like it but we do not understand Chinese, description said that there is more than 7 language but how could we make switching languages possible???

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

The worst app ever. I’ve been a client with Taobao for about 10 yrs now, taobao truly disappointed and disgusted me today, I bought a pair of shoes and didn’t fit, no big deal, I returned to the seller, seller found no excuses to refuse my refund but still did it, and taobao let he did it, genuine robbery, If you want to be robbed both by seller and platform, download taobao!

lots of goods cannot be bought. I used this app almost one year. At first, I can buy many items but since I updated the app, lots of items cannot be bought anymore. Not happy with this change.

Easier to browse around. Easier to browse around

It’s smart and easy to use. Smart and user friendly. It has lots of choices

Unable to sign in. I tried so many times to sign in or register, however keep showing me result as my phone number/account is under restriction

Terrible quality and toxic products from China. Another Chinese app providing terrible quality items & basically scamming people. You can trust Nothing, a typical Chinese app trying to lie & cheat. Nothing is what it seems. 🔴WARNING: don’t buy any Chinese products, they are all terrible and not worth it, don’t waste your money, especially don’t buy any food or herbal medicines, they full of toxins & poison.

!!!. How can I change the language to English because I don’t understand Chinese.

Easy to use. Great apps and easy to use. However don’t support landscape.

Easy to use!. Because it's too easy to use and shop online, I spent much more money...

Translation. Great app but could help itself by adding different languages or translation to English to be more user friendly so they don’t have to constantly translate everything separately.

Can’t send picture to seller even with wifi. Unable to send picture for seller to show the product defects. Even I’m connecting to my wifi. So annoying! Picture keep on resending but failed!!

How to make it english?. How can we change the language?

Very good app, lovin it!. It becomes an everyday app for me now, from grocery to fashion, furniture to decoration, books and food......you name it, I could just stay home and live with this app. Good stuff Shopping on Taobao for almost a year now, got some really awesome deals from it, loving it!

Courier insurance cannot register. Each time I choose courier insurance, the entire line disappears. Hence, I can never buy that insurance. If I return the product, I have to pay shipping cost in full. Because there is no record of my purchase. This is bullying consumer and illegal in most countries outside China.

Can not change my settings at all!. Like what I said in the title, that’s not all. I love Taobao for sure, you can get basically everything on it. Just recently, when the app updated, there’s a split screen when I clicked on something. I thought that’s because I was using he iPhone version on my iPad. But just yesterday, the home page and also other pages just shrunk into an iPhone size, I try to log out of it, but I can’t even open the setting. So basically, now I cannot change my settings in order to switch into the iPad version because it ask me to log in through the iPhone version. It is really stressful because I can purchase stuffs, but cannot ask any questions regards to the store assistance or do anything on the ‘my Taabao’ page (the page with all the most import stuff, like account, what I bought, when I bought...). So please can you guys fix this, I basically buy most items on here. I also saw some of the other reviews, similar problems are happening, I’m not sure if that’s a glitch or it was suppose to be like this. If it was suppose to be like this, then can you guys please fix the ‘my Taobao’ page so I can at least log out of my account and use the HD version. Right now I LITERALLY CANNOT DO ANYTHING ON BOTH APPS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Good app doesn’t work well on iPad. I’ve used this app previously just for the variety of items you can’t get anywhere else, but the recent update made the iPad a split screen which is very frustrating to navigate, they have a “HD” version which was designed for iPad but it hasn’t been updated in a year and crashes at random...

I would use this app everyday, very user friendly. Recommend to everyone.. Good

Nice look. Really satisfied with the UI

Good app no English settings. I like this app, it’s easy enough to use but it doesn’t seem to come in English like I thought. The info said English but I cannot find how to set it up, if it’s an actual option.

Gave it a crack, got ripped off. Purchased an item- entered in correct Australian mobile details- now cannot even log into my account- but Lo and behold the money transfer went though Stay away, and avoid being scammed by sellers who will take you money and not refund

English anybody????. Can somebody enlighten me by demonstrating how to change the app to English??? Is this even an option? Thanks in advance

Cannot send messages. All of a sudden I cannot communicate with the customer service without Wifi. That’s extremely annoying! This cases occurred twice!

Horrible app design for guests, way too pushy.. Horrible experience if you’re just looking or shopping as a guest. Scene I start use this app, it keep popping out “ please login “ and “ website error “ notification and it keep send me to another page. Every time when you click on something it sent you to a login page, or tells you that website error. You can not review any product options or any more further information about what’s available i.e: size, colour, shape. Those “ please login “ and “ website error “ will pop out not even 5 seconds, it’s so annoying and it makes this app almost impossible to use if you just want to use it as a guest. It ruined my shopping experience immediately, this website does have a lot of nice items, but it way too pushy to make people create an account.

Excellent, love it. Easy to use, it's a great platform to shop for a bargain :)

海外买家澳洲买家 网页浏览 现在 受限了吗？. 最近发现 在 澳洲，在 iPad上 使用淘宝，经常会出现：亲，访问受限了！We have detected unusual traffic from your network! Slide to verify 的 页面信息。。。不让我们海外的买家们 正常的浏览页面了？ 什么情况啊？ 之前 从来 没有发生过 这种情况？。。。怎么肥事。。。？

Very pleased with the updated version. However, too many unnecessary adds and a bit slow

Easy to use. Easy to use, and check all products, happy with it.

Screen split?? Seriously?. I thought you could finally add the feature rotation for Taobao on iPad. And I terribly wrong. Why on earth do you guys make the screen split when entering a new page?? What is wrong with you??? And the rotation, I’ve never seen anything so hilarious, you simply rotate the portrait page exactly as it is and leave both sides of screen blank. Trash.

Cannot use the app to contact any seller. From two weeks ago, all of sudden my app wouldn’t let me either receive messages or send messages out. I could purchase stuff, pay the bills, but I cannot not ask the seller any questions. It works ok under WIFI, but not when I’m using my phone data. I contacted the customer service team, they said they would pass it on to the tech team. However, so far no answer or solution heard at all!! It’s very frustrating!!!!!’

Would be good if it had English option. Translation and option for other currency would make this an international platform. Taobao is offering international shipping but no English?

Terrible service experience. Customer service team Steve trying to ignore all the issues and not reply any message

拍照識別not working. Please fix this bug

Loveeeee it. I’m Chinese and recently started using Taobao because of my white friend’s recommendation, how ironic! But great app and I wish that they have English version because it’ll attract more international user 💗

Cheap, but shipping can be expensive. i’ve been using taobao for a while now, and the stuff on there is so cheap, but when it comes to shipping, it is half of what you bought. So for example, i bought products that all came to $70. My shipping fee was $40. Know that the things you are buying, your shipping fee will be half of that. once things get to the warehouse, you then have to pay the shipping fee. Mwhen buying something, know that you’re shipping fee (for air freight) will be half of what your items total cost is. In australia, some things can’t be delivered. for example cosmetics: some things can be delivered, but to know if they cannot be delivered, when you’re about to buy, it will say: invalid products , which usually located at the bottom of every products. this app is pretty safe, i’ve ordered a few times now and things on here isn’t a scam.

easy use in China.. Many choices.

Great little app. Perfect for me to check anything i want at the tip of my fingers or a photo away from what I am Looking for !!

How can I change from Chinese language to English language. How can change

Great customer service. Customer service has been really good.

We need the HD version. Why remove the HD version when there are still lots of tablet users using the app?

Everything is extremely cheap and somewhat reliable. I literally can’t read Chinese but this app is so good I’ve been using it for about 5 years now, just trial and error and with some help of google translate it’s not that hard to navigate the app

Latest version keeps crashing. Crashes

5 stars app. So far this app is the best online shopping I would recommend to my friends and family. And fast & cheap. I love it

Amazing but annoying. Super fun love it but when you go on the tiktok super annoying on mobile has a big blob of the trolley so annoying I get lots of stuff super cheap 4 stars

Help. How to change the languange and the currency? Please somebody tell me?

Highly recommend, great app!. Taobao is extremely efficient, and there’s a variety of lovely items to purchase. Many of the bad reviews most likely bought products that had little buyers or little reviews. It’s not difficult to look through the reviews, just don’t purchase products with a single bad review! I usually just look through the product’s ratings and reviews, mainly searching for photos and videos of the product as evidence. If I find about 2 reviews that say the product has bad quality or not as described, I immediately scroll on. It’s not hard. Overall, great app. Highly recommend downloading! Products are cheap, and you just need to keep in mind to always read reviews and check if the product has many buyers. You can always search for the same product in other sellers.

More crash than last version. Don’t update until they fix that

Improving every day. Love to see the app and the whole taobao platform are improving every day! The app works amazingly!

Amazing!!. Taobao is no doubt the most helpful app when it comes to shopping! Keep up the great work :))

For Australians. Do NOT buy from TaoBao because: •NOT all goods can be sent to Australia, even if there is a shipping to Australia “官方物流集运” option. You will HAVE to pay for local postage for returning the item or sending as a gift to someone in China. •This app disallows you to copy the item numbers eg, order number. When you chat there customer service, staff expect you to note down and type up those long digits for making a query. Otherwise they will keep telling you that they cannot see. Serious, it’s not worth for the stress!

Loving it. Love this app so much and quick deliver services!😊

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Perfectisimo. Hihi

歧视平板. 平板不能参加双十一活动 说让在手淘打开 我下的就是手淘啊

。. 垃圾软件，里面的东西都要钱

Best shopping platform Period. There is no comparison. I've been using it for 10 years and Amazon for 7 years now. You literally could buy anything on Taobao, and even something that's not selling on the market. No matter the price, most commodities (like $3 phone case) are free shipping, free return, and will be delivered in TWO days. Tracking, changing address, and talking with seller are so easy. As well as I know, most online shopping site does not allow you to change delivery address once the item is on the way. And God I really hate that here in North America you cannot contact the delivery man directly. But in China, you know exactly who will be delivering your parcel. You will see their name and phone number and get called when they arrive. So your parcel will never left at front door. Same with return. You can schedule a pickup WITHIN the app and easily make changes. I mean Amazon is doing great, but Taobao excel.

Canadian. The shipping is crazy😭

Can’t find English version. Why there are no English versions

I am Chinese and only speak English, Spanish and French. They really need to add other languages on the app. OR at least* have a built in translator!

数量不显示. 看不到商品数量，只有紧张或是有货：（

果然这app是垃圾的呢，ux design team是没发工资么. 刚刚注册好，不自己登录进去，还要再验证码登录一次。这就算了验证码居然还说太频繁发不了？所以我刚注册，我要等才能登陆？ux的是都跳槽去马化腾了么。呵，马上就说我账号出问题？这是info security team干的么？还是design干的？很睿智啊

字体的大小调整. 新版如何在iPad调整字体大小

新版版面變小了，很難看，用不了. 之前看得舒服

无法删除斗地主. 无法删除斗地主

垃圾. 强迫我用支付宝 又付不出去 垃圾 只能让我用拼多多

No english version. Need updates for english talkers

登陆. 垃圾软件 手机一直收不到验证码 按照小蜜方法又解决不了 不知道为什么

我是你的加拿大用戶. 請問我買的耳機為什麼出貨後失蹤了？ 求答復。

They steal Ur Privacy. Don’t use this app!!! They keep tracking ur location and personal data!

太嚣张了，欺负中国人，辱华. 我注册你帐号说我恶意注册，你是成心想欺负中国人吗？太辱华了。Temu都比你好100倍。

本平台服务太烂了，投诉无门. 出了问题，多次长时间的打人工客服都得不到解决，没有一个客服可以办事的，乱屏蔽客户的账户，毫无原因被禁言，该换拼多多购物了

购物很方便. 嗯

如何升級到貨新版本. 我不知道如何升級到最新版本，找不到升級按紐。

打倒共产党！. 打倒共产党！

t a o b a o. Tao Bao is cheap and amazing ! ! Way cheaper than Amazon. I saw some reviews saying they can’t find an English version, it’s because this is an app made for people in China. But, I agree it should be foreigner friendly. I am Chinese so I could understand but, some people aren’t. A review says you have to log in every time you search something— well, it’s most likely your phones problem because it doesn’t make me log in every time I search, same thing as my family’s phone.

H E L P. I dont know how to change the language on the app, please help.. 😑😑😑

Not for non Chinese. It’s a good app for people who live in China. But not for us. There are a lot more problems like shipping (直郵/集運),delivery date, customs for entering your country and taxes. The first time I ordered on this app, I thought I can just pay and wait for the package to rob. But no, I had to download an app for entering my country, signing up an account, stay alerts for any notifications for letting your package passing through security customs, and taxes. So don’t recommend for people who doesn’t live in China. It’s so much work and cause me a lot of anxiety.

So good. Oh my days people you guys know China isn’t friendly with the US so why would they put it in English. There is no English version and I don’t think there ever will. Besides if you don’t read Mandarin ( not Chinese ) then go shop on Temu or something !

Not recommended. difficult to use, website sucks, no login no use. So laaaaaaagy.

The worst app ever. This app forces you to log in every time when you search something.(almost all the time).I haven't seen any shopping app worse than this one.

内容太杂了. 逛逛很鸡肋，一般也不在逛逛里买，短视频又没有抖音和快手方便，而且用淘宝时不小心按到逛逛还很尴尬。

Home page comes up blank. It’s been a few days, yet my home page on Taobao still shows blank, all white. I did everything possible including upgrading the app, deleting the app, and re-downloading it, and contacting the support group on Taobao but they didn’t provided much help. I have been using it for several years, and it’s been so good up until now. Someone please let me know how to fix it. Thanks!

Barrière linguistique. Je ne comprends pas le mandarin, malheureusement, donc pouvoir changer la langue de l’interface serait apprécié. Merci.

nice but no english. i LoOoOovE taobao everything is sooooooo dang cheap and there are so many options and u can cancel anytime. u can call the delivery person which is awesome! but really needs to be a bit more foreigner friendly.

烂东西集中营. 不敢再花冤枉钱买淘宝的东西了。 货不对版。品质恶劣，还有骗客户。 中国人真的这么低下吗？ 难怪阿里巴巴永远都追不上AMAZON了。真的看不起那些下三烂！

无故封号. 真的非常的奇怪 我用淘宝那么久一直就是也没干什么违法的事情 我第一个号用的好好的 给我封了 显示我账户有被盗风险 我心想那我注册一个新的吧 谁知道 我注册第二个号的时候 显示说 我违反了重复注册多重注册风险 是违规的 最后一行字更有意思 说建议重新注册 我…. 真的无言以对

Don‘t download. this thing is asking you to log in evry time

Outside China. Is scam app , bad service with sellers, pay extra to ship get over sea, never answer the question or the complaint, alway say nothing can help , scam

阿里越做越烂. 搜索越来越垃圾什么都搜不到 库存也不显示了 什么玩意儿

doesnt work and lazy app developers. cant receive verification code despite trying many times. wont even send voice verification? why is that even an option if you wont let me use it? why would you need to verify phone numbers anyway? no other ecommerce website i used requires phone verification. garbage

屏幕严重不适配. 新版淘宝， iPad pro m1芯片，小尺寸版，屏幕不适配！

不能全屏. ipad mini 不能全屏显示，之前的ipad版又停止使用，啥情况，体验越来越差

Gives me a headache. New version of the candy crush game gives me a headache. The look and feel is horrible. Can we get the old one back???

Not recommended. I downloaded this app to shop for hamster items at Niteangel 艾特, and they missed 2 items in the package I waited one month to get, they should be extra careful for international shipments. It causes a lot of trouble and I don’t know when I will get the replacements also I have to pay shipping even if they say they were going to absorb the shipping there are still international card fees and other costs also caused so much trouble. They needed to check inventory and stuff before they determined if they will give me replacements. I was kind of upset, I won’t lie for a 2 dollar CAD item. Don’t shop unnecessarily here, the trouble when they miss an item or few, or when it damages, maybe I am just unlucky with this company or perhaps they do this often for international shipments because some people get lazy about replacements to returns.

Bad customer service. The official collective shipping function disappears from Taobao for six months. Every time when I tried to the customer service they kicked me around like a battered ball. No sincerity and no honesty. No respect for customers and the problem is still not solved

登录界面有问题. 输入电话后不能正确区分国家的区号

能不能修一下排版. 根本没法看好吧

Doesn't let me log in. Downloaded the app and tried to sign up for account. Got a text message for the code, but then when I put in the code they said an accounts already made. Then brought me into log in page where they ask for password. Where am I supposed to get a password from if you don't even let me make an account in the first place. You said I have an account already but when I click forget password, you said my phone number doesn't exist -_-

as sensitive as a bich. 11.11 is getting closer and she is becoming more thirsty. so I delete this APP and give developers an one star review for encourage, thanks for your disgusting design.🫰🏻

Didn’t have English or anything. The sale also very mean, can’t fix the problem

Too many bugs. Not responding at all

垃圾. 比以前差很多

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Difficult to use. If you can’t read Chinese good luck using the app because you can’t change the language.

English Version?. It actually DOES look like a good, useful app and marketplace, but it’s totally unclear if it supports English or other languages, and if so, how you access those localizations (I don’t allow any app access to location services). Wish is was more clear because I suspect there is a lot of useful stuff here!

Really amazing app. I wish one day it has an English option inside it. Great experience

Fine, but lacking lots of common sense features. Surprisingly, no language support or translation support. Very much a “get what you pay for” app. Image search largely works.

Awful experience. The transaction using iPad or phone ALWAYS failed. If using computer and laptop works well but u can’t connect with customer service and using the coupon. 糟透了的使用感 手機戶和ipad戶永遠無法付款 永遠重複一樣的步驟 反覆輸入卡號和地址 用電腦的話 能成功付款 可是無法享受優惠 和聯繫客服 Arggghhh annoying

Scams and frauds. Bad quality products, different from the pictures and waited 3+months to arrive (some did not arrive). The cost for shipping to US is same as buy here. Customer services are terrible!!! Sellers only text in Chinese and they not do any refund even when you don’t receive your order.

meh. i saw these really pretty shoes on taobao so i wanted to buy it, i don't know chinese, so it was a literal pain trying to translate. second of all, it's so frustrating and annoying to login! you need so much verification to make an account, and when i downloaded the app it got even worse. the items you find there are really good but what i would really recommend this app to have is the translating feature. it would really be helpful. id also really like a less glitcher system.

Useful!. I really appreciate having the phone app. Makes purchases very easy and quick.

A necessity for living in China. Everything you could ever want or even think to want, all at your fingertips.

Better if app' language can be changed. Please add language change feature especially English so that we can buy smoothly. Thanks.

Great app but Shopping cart error. Trying to purchase through cart it acts up

It’s 2023 and it still don’t accept oversea credit card. This app like many Chinese app you need to provide true identity details even if you are not a Chinese citizen. It’s impossible to finish registration if you not already have a Alipay account verified by the government. So don’t bother.

Homepage up right corner ads. Hey! I know it’s just common to have ads on this app but can you guys offer an option to close the ads on the homepage up right corner? That’s really annoyingly ugly whenever I open the app and found there’s a lack on the corner.

Taobao. Very easy to use, the network speed is very fast, Taobao is my first choice for online shopping

English Language. please add english language in the App we want to buy from this great site, but we cannot understand Chinese language

Having a wide function, but can’t be satisfied enough.. Needs more service for foreigners who cannot read and speak in Chinese Simplified.

very good！I love it!. Very convenient, the price is reasonable, the service is very good, I will continue to use this software.

English Not Available. The description in the App Store clearly states English as an available language yet it doesn’t appear as an option once the app is installed. If I had an English option I’d spend a lot more!

Cheap and cute. Everything is so much better on taobao

HERE TO HELP. For english speakers, download Superbuy along with this app, copy the link to an item on here and paste it into the search of Superbuy and it'll translate to english and usd!

Items cannot be viewed. Some items cannot be viewed outside the country, even when you are trying to ship it to address in China. This doesn’t make sense. The availability should be base on the shipping address, not the viewer’s IP.

I cant pay. It doesn’t let me add my card in to pay. I opened the alipay account and connected to it but it asked for my identity card number which i dont have since I’m not a resident in china.

iPad looks awful. 以前的iPad HD版好用，这版iPad上又是难看又是难用。阿里巴巴是不是没钱了，找不到专业软件工程师？ Moving to a universal app is great as long as it works properly across devices. This does not. It’s hard to believe that a company of Alibaba’s size could release such poor software.

Impossible to make an account. I have been trying and trying to make an account but it won’t let me, and then I made a Alipay to see if i could do it that way only for taobao to say the account has been restricted so I can’t access it. So frustrating.

Great app. Please have a option for translations for different languages in the settings:)

My Favorite Online Shopping App. The add-on shipping conversation feature is so convenient! Love the app as always!

App is not working. I can not search products by image.. it keeps searching n searching and then shows the box there is no result found.. please fix this problem.. at 1st i thought may be for server problem..but no.. this has been 5th day and sttill my app isnt working ..kindly solve this problem. Device - iphone 6s plus

Useless app. It didn’t even let me buy stuff. It told me to do so many ridiculous things like scanning things saying email and stuff like that to purchase but even after I followed everything they said my account was still blocked. Useless app!

手机淘宝. I placed my order on the TAOBAO app. Unfortunately the seller didn’t specify the shipping methods. then I reached customer services, they told me they would refund the money, but when I tried to log in my account again to check my refund status, I did not successfully logged in and never got my money back.

Can give sound recording comment, good. The apps ask me to update to another version informing current apps with be stop using. But I had already updated to 9.5.7...nothing for me to update further!

POOR APP!!!. I couldn’t believe I had my worst experience using the app. If you are not insane, don’t install it. They screw our Chinese people and freeze our account once people put money in it. Also don’t look at 5 star reviews. Most of them were written by Alibaba

Froze account for no reason, impossible to get support. Customer service is useless, app tells you there’s a security risk and then doesn’t allow you to fix it even though I already verified my identity with my passport.

Need to download the app when I was trying to login the website. Is this really required?. The website made me have to download the app, or I cannot login the website. Is this really required?

Please be careful. This app will stole your Apple Pay’s Credit card money, they will auto ask you to double click your Apple pay confirm to pay them money without reason , take care

Taobao. This app is very good but i need to write in English it’s just hard every time I translate for Chinese to search something..

How can i take to dlivery from taobao to iraq please ineed help some one help me please. How can i take to dlivery from taobao to iraq please ineed help some one help me please

No English. There is no way to translate this app! And if the developers have a way they’re not telling anyone! All of the reviews that talk about the English version have yet to be resolved. I can speak mandarin and this app is a necessity to live here, but I still can’t read or write so it makes life very difficult here. Pleeeeeeeeeeaaaaaase help quickly

How to translate to English. Is very hard to translate into English English. I’ve been trying for the last couple of hours to find a setting on the app to put it into English but there’s nothing there there’s nothing that can show you how to do that which is really annoying.

The latest interface is horrible. I really regretted to update to the latest version. The interface on ipad is horrible. The scale is so odd and un-adjustable that I can never see the full page especially when I try to use GuangGuang. Stupid design!

Too many ad notifications. And they lack a switch to turn it off. You have to turn off all the notifications of it in the system settings, but that will mute notifications about the orders. Too bad.

Why doesn’t have dark mode?. Why doesn’t have dark mode?

The UI for ipads are non existent. Aside from some major bugs the app forgets to fix, the ipad half screen UI really bothers me. I wanted to have a better view of items from my device but it ends up all being cramped in the half screen.

it‘s useful. i wish my country could have a excellent app like this... It is really good, easy to buy whatever you want.

Can’t browse the description page.. Stupid product setting, this app will spy your location ( I said this cuz I turned gps right off, but this app still recognizes my location)and locked down some items page. From my point of view the PM team shouldn’t get any bonus for this.

Great shopping app.. Easy access to taobao. Makes shopping easier.

I need help pleaseeeeee. How to change to English do i can spend money ?????? I’m desperate

Language. Has this app language changer? This is app is only for chinace peope, im from eurpe and i just wanted to try this shop but everything written china language, so i contact customer service but there wasnt any help From them, so i just telling u guys to dont download this app its waste of time

Does not support landscape mode. Idk why they took away the landscape mode completely - and in the latest version even removed the ability to show the interface on the entire screen, so now I’m looking at a portrait mode squashed in the middle of my ipad landscape screen. So annoying.

great but too much ads. A great shopping website in China among all ages,but too much ads need to be fixed!

Needs English support. Very great app, have been using it for years, but it would 100x better if we able to change languages