Parking.com - Find Parking Now App Reviews

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Parking Violation. I received a $70 parking violation today because this app is not functioning properly. After entering all personal information, contact number, license plate info and credit card information, a pop-up message appeared indicating that I had successfully completed the process and a confirmation email was being sent. When I returned to my car after attending a meeting, I had a $70 parking violation on my windshield. This shouldn’t be happening.

Useless with Parking Zones in New Orleans. Latitude error pops up. This app is useless and resulted in me getting a $30 ticket in New Orleans. Parking cannot be paid from the App (some latitude error) and even after logging into account through web browser, parking history is not saved and once you move away from browser page, the session is lost. Credit card number pasted into the app results in an error - it has to be manually entered !! I wouldn’t trust this app or the mobile browser. The two stars are for allowing me to make a payment.

Horrible Customer Service. I’ve been attempting to update my payment method on file. The app won’t allow me to nor does the website. Emailed them three times within 2 weeks with no response. After 2 weeks, i called the first time with no answer. A few days later called the second time, explained to the lady what my issue is was and she said she “can’t do nuthin’” because I’m not a monthly member. Then she said I have to do it on the app. I explained to her that neither are allowing me to where she then hung up on me. The next women I spoke with was quite nice, but still could not help me with my issue. Can’t update payment method on file and can’t delete my profile. 1 star do not recommend.

Charge me twice. No Stars I went to visit ny yesterday and I payed my parking one day before and I printed my receipt and when I went there the guy that works over there told me I had to pay 15 dollars extra because there is a hiding fee and even on the ticket it said I payed the total amount but if I didn’t pay it they wouldn’t give me a parking spot. I think this is very bad for the people visiting ny because you already have a budget to spend. So I would say don’t pay online because you would end up paying more anyway.

Terrible customer service. Glitches happen, but own up to your app’s mistake. Booked my reservation but it didn’t appear in the reservation section when I got there, so I tried again. Found out it charged me twice, so I called to get one charge cancelled. Guy on the phone told me that he couldn’t because I could have used it already. Had to call my credit card company instead. Stay away from this hassle.

Confusing UI, Non-existent customer support. User interface is a janky mess. Among other things, if offers suggested bookings for nearby events that may or may not coincide with when you actually want to book a space, and if you click one it will automatically adjust the date and time you have input without notifying you that it has done so. In some cases, these “events” may be the only offered option to book a space, so if you don’t double check everything very carefully and are new to the app, it’s very easy to wind up with a useless booking—what looks like a helpful suggestion of “things you can do in the area the day you’re booking for” might actually be “the thing you must be doing, TONIGHT.” First time using the app I tried to book a spot for the next day, and it changed the date and time I had input to a session that was already in progress (the session actually started two hours BEFORE I made the booking, so even if I wanted the space for that night, it would have been a waste of money). By the time I noticed the change, I had already hit confirm. This left me with a useless, uncancellable booking. Customer support never responded. Waste of time, waste of money.

SCAM. Please do not use this application. This is a scam. When I purchased the ticket the app crashed and my purchase never showed up on my reservations. I got charged even though a reservation was never made. This happened twice. I tried and tried and tried to get through to customer service but they kept on circling me over and over again to a different email after. They have no customer service. They are no help.

Horrible UX, bad design, private data grbber. Every feature of this app is done as an anti-user. Dark pattern is their main principle. They can pull it off only because there is no other way to pay for parking in some locations. So to pay even for 15 minutes you’d need to provide name, email, phone, all CC info with address. There is no way to use Apple pay or any saved info, you have to enter it all manually. Some buttons are beyond the scroll, along with checked boxes you allowing them to abuse all that collected data. All the YI elements are not standard, and unusual colors are used, some text is too small and does not follow accessibility guidelines. And they have charged me 35% on top of what I was paying for parking.

Not user friendly. For someone who pays for parking daily this is one of the most difficult apps to use because it does not permit the user to create an account or store ANY info such as name, address, cc, etc. so all of these have to be entered each time.

Irregular app behavior results in purchases for wrong events.. Design of the filtering is abysmal. Worse, even when filtering correctly, the app will still only show event pricing, even if the event is on another day. Absolutely dreadful experience trying to purchase parking, only to have the order reset to the wrong day. Confirmed date, got reset by a question on vehicle occupants and it reverted the date again. Ended up with a non refundable purchase for an event I’m not attending. Avoid this app.

So close, but to hard.. Neither the app or the website work. They seem to have great functionality, but they are hollow. In the app when I am applying for monthly parking, I cannot “add Parker” and therefore cannot submit! I added my vehicle and everything. In the website clicking on the results from search does nothing. So I can’t even get to the application for ANY site. 2 hours trying to figure it out is too much. I quit. I’m going to call the physical place itself. I should have quit 1 minutes into using the site when I realized it’s not complete. Unfortunately they own the area I am looking to park in. I even tried to chat on the app. It kept kicking me out and the only way I could return to it was to go through the same “add Parker” error. Also, They sent me links. When I clicked on it or copy/pasted to chrome it automatically redirected me to and opened the app. Terribly frustrating.

Worst parking experience ever. I spent over thirty minutes trying to scan, text, e-mail to pay $6.99 for parking. NOTHING would go through. I’m trying to get my autistic son into a urologist because of a kidney stone! I spent the entire time in the waiting room and examining room trying to send message, texts, and e-mails. No response. Nothing went through. It kept telling me my e-mail was invalid. ? It wasn’t. I tripled check all the numbers and info on my credit card. It was all correct. I’m still trying when I get back to my car and find a $30 parking violation. What a scam!!!!

Helping Hands. My husband recently underwent cardiac surgery at Mount Sinai Hospital. The location of the garage and the employees there were also helpful. They helped me negotiate paying for and getting my ticket and advising me the best level to park on; I was very lucky there were many spaces available.I parked on the top level in the daylight and the elevator was clean and quick. Being a woman traveling in the city alone, I feel very safe there. I would recommend the lot on E. 99th St. to anyone who needs to park in that neighborhood.

Easy Acces. It is my first time using this app & it will be my first time parking here. So far, it has been a great experience downloading the app & finding a suitable parking garage for our future activities!!!

Fix your app!!!!. I have never had difficulty with parking apps before. This one has allowed me to create an account, store my credit card, and store my license plate information. Each time I go to check out, my credit card information which is visible in the my account tab, doesn’t populate. If I try to re-enter the data manually, as soon as I put it in the screen goes blank again. I am so annoyed that our city has switched to your app.

Ripoff. The app might offer some advantage over booking on the website, but don’t see it. It has the same functionality problems (sale not going through, with no indication given as to why), and you still can’t contact anyone to help. But it’s ripoff because, incredibly, they charge an extra fee for using the app, rather than the website. Why pay more?

Pre print??!!. All over their machines they have a discount if you use the app. So I downloaded the app and paid for it. Then it told me after I had paid, I have to print the ticket off before I arrive at the spot?! I was already parked at the spot, how do they expect you to print it off? Terrible advertisement. So then I had to pay at the machine and customer service did not refund my payment through the app. Won’t be using this terrible service anymore.

The app works. The app operation is fine, the problem is there are so many unnecessary complicated steps every time you use it, even though I have an account and use it 3-5 times a week.

Processing poorly this. Unfortunately, it took several attempts to process over roughly 40 minutes to process this morning, also telling me there was not an account under my email address. Perhaps it was just a bad day in the system. (My WiFi/Internet connection was strong and not experiencing any issues with any other apps.)

App is scatterbrained. There is absolutely no logic to the fake and use of this app in the locations that brag it up. When one uses the QR CODES they are directed to us, one would THINK those codes would pull up the current session and location! Today, this app crashed every time I tried to scan the codes in my checkout. This company needs to close down and let another parking company manage parking in their various locations. Do I recommend it??? You decide.

Garbage App. Tried to pay for parking for 30 minutes but couldn’t sign in after signing up and wouldn’t let me reset my password when the original wasn’t stored. Had to move my car and missed a special moment with my family. Absolutely infuriating. Looking at other reviews, these same problems have existed for some time. I never run into any problems with ParkMobile. Unfortunately that wasn’t an option.

Getting Worse and worse. I kinda liked to use this app in the beginning because it’s cheaper than paying later. However, last time when I ordered a pass scheduled from noon to late night, the pass showed a different time range after I paid. When I tried to cancel my order, no one picked up their phone and no one responded the email. What a trash platform and customer service.

Be careful when you use this app. I have two cars registered on this app. I accidentally chose the wrong one when purchasing parking. Tried to change the car, it didn’t let me and instead appended time afterwards with the right car. My car was then towed and held for ransom for 200 dollars. Tried to find the receipt for the parking, I have an email from them but nothing in my app history. Used the support button to call for assistance, was on hold for a long time before they disconnected me. All this while standing on a street corner. Horrible experience, avoid if possible.

Perfect, if you want to pay twice.. Bought out parking online only to get there and there was no one and no way to scan (scanner either broken or turned off). Hit the help button and no one answered or showed up. Garage is all automated (Government Center Boston MA) so no help available. People pulled in behind us and blocked us so we had to take a ticket and pay... $35. Including what we paid online we’re now at $49.... Sent an email Friday night and have heard nothing (Sunday night). If you want to pay twice go for it, otherwise highly NOT reccomended. We’ll be filing complaints/disputes Monday with our bank, BBB, and the attorney general for Boston. Ridiculous.

Good location - Car Broken into. This lot is in a good spot in relation to the Club Wyndham Resort & Olympic Park. After 3 night car was broken into. Took advice of lot attendances and parked outside of parking deck under light. Didn’t help car broken into and would have been better if left the door unlocked it wouldn’t have cost so much. I wouldn’t EVER park there over night you would have been better off parking inside the deck in the dark.

Big Timber Metra. I think this should be integrated with the Ventra app. I was prepared my trip but the parking fee caught me off guard. There was just one tiny sign in the parking lot that can be easily missed. I thought I got there early enough; however, I struggled with getting my transactions processed thru the webpage . In the end after countless tries the transaction went thru as it was complaining about my CVC. ITurns out I fat figured the date but I corrected that. I kept on checking everything and everything was correct. Eventually, I got it working in the train, but it was a very frustrating experience as I did not want to miss the train. I have no idea why they have not integrated Apple pay into the app. It hopefully would have made the transaction more effortless.

Terrible. Do not use!!!! Unable to remove different cars licenses plates and unable to remove card information. So I was continually chargers because customer service is no help! On hold for almost a total of 5 hours. Do not try to receive a callback because it’s a fake call and your phone will not fully ring, it’s automated! Super frustrating, save your self from the hassle and pay at window rather than inputting your information like card number and licenses plate in the app.

Can’t switch credit cards without adding another valid card. My card expired and the app wouldn’t allow me to edit the card details. I also couldn’t delete the card and re-add it. The only work around is to add a different valid credit card. Delete the expired card. Then re-add my card. Then delete the other card. I only have one credit card so I had to use someone else’s card temporarily to re-add mine back. I was not even able to add a fake card number to temporarily add mine back. Had to be valid. Pretty frustrating.

Selling spots they can’t honor. I reserved a spot through the app and sent the link to my friends to reserve as well. When I arrived to park, they told me the lot was full and would not honor the reservation. They also told me there were a lot of other people that had the same issue. They then honored my friend’s reservation and let them park, even though they arrived after us. If they can’t guarantee a reservation, you shouldn’t be selling them. Period.

Please add lot history. The basic functioning of the app is ok. However, I wish that it had a list of your recently used parking lot numbers to choose from, so I wouldn’t have to look it up each time. I park at a train stop and I’m usually already on the train when I use the app, so I don’t have the signs with the lot number available.

Worst app ever. There is no way they have a rating of 4.5 as sorry as this app is. I have the same issue as most of the people in the recent reviews. The app is trash and does not work. You have to create an account every time you use it even after you create an account. You have to put card information in ten times before it actually takes it. Unfortunately they are the only option for this area which is horrible because the app and website is so terribly ridiculously useless!!!!

Buggy software, poor interface with Google login. The interface with Google doesn’t work, it takes you to the website where 1) the payment entry is impossible because no card number entry fields are open to enter data and 2) you can’t get back to the app “logged in” because the app will just tell you that you don’t have internet. So you remain logged out. Skip this app and rely on Spothero until reviews say otherwise.

Payment not flexible. There is no apple pay and auto save of payment details for next day purchase. Every day i need to enter the details manually. This application is not user friendly. 👎

Prone to glitches. App and website are prone to glitches such as not allowing you to book parking (even in places when I know parking is available) or enter your payment details. Add parking pass to Apple Wallet has not been working for some time. I reset the app to no avail.

Terrible app. I thought this app would be useful to me to find parking for work in the morning but it has given me nothing but errors. I tried to reserve a spot as a guest and both of my cards were declined for no reason. I then created an account thinking that that would help but when I try to reserve through my account it told me that I needed to login because an account with my email address already exists but I was already logged in!! So I logged out and tried to book as a guest again and now it is telling me that there is no parking available during my specified time. 20 minutes wasted. What is the point of this app if it doesn’t even allow you to do what it is intended to do??

I’d rather have paper tickets. The app asks for license plate and credit card information EVERY time. You can enter it into a “profile” but the profile doesn’t actually connect to the front end where you register to park each time so you’re back to square one having to enter your information. Adding this app to my parking garage I use daily added significant time to the parking process and is a horrible experience overall

Worst app ever. I had to complete on a browser because it kept giving me an error without any explanation and then wouldn’t even edit the card assuming that was the issue. The response from cs was to start with a new account and it didn’t fix it. The gui of the app isn’t completely antiquated and unusable. No mobile payments even though it says it takes them. I did it as a guest which is clear as mud.

"Get Directions" to where you already are.. The app was made by someone with a rudimentary understanding of programming. "Get directions" seems to always mistake your current location for the parking facility, it won't tell you that you can't reserve at a facility until you go through the entire process, and the app as a whole is extremely slow.

Almost useless. App lags when using tried to update an expired cc on file but could not delete or update. So I tried to add the card as a new payment method. Won’t let me do that because it says I have the same card number on file. Customer Support says there’s no way remedy other than just deleting my account and start over - and that didn’t work either. Totally frustrating.

I want this to be good, but it has led me to lose $. The interface resets the exit time, and that cost me 50 bucks to park (the location charge me extra because the reservation expired) I picked the exact time, then the location and It changed the exitt time when I went to talk to the office at the parking facility before my time expired. They told me no problem you will be able to exit just for an additional fee. I did not know the additional fee for the time was $50. Additional to that the interface is very clumsy among many other things but unfortunately, some of my favorite parking spots are under this substandard solution

Poor Experience end to end. Reached an area in my city where they are using this service now, with text instructions. Unfortunately the process took over 10 minutes. There is no auto-fill on the forms, even for credit card. The website experience was slow. It asked me to create a log-in to save things so I figured it would be ok. This also was a long process due to the slow site, lack of autofill, and all the fields being blank despite me just starting a parking session and checking out. After this i got the app and logged in, which doesnt show my parking session! When i log in online it is visible. I will petition to the city to remove this service from our neighborhoods because this just isnt working as it should.

Fraud. I made a reservation at 111 w 31th st continental garage NY and when I arrived where the valet parking told me that the reservation did not exist, then he tells me you have a new one here and then he calls to get the money back for this reservation, me I charge at the normal price and at the time of calling they do not answer I called them about twenty times and the representative finally left me waiting on the line and they did not answer me anymore ... in total I spent 15 of the reservation and 35 of the new one. They manually made a trade and stole in the face ... do not trust this app or website ...

Single worst customer service experience in recent memory. Their automated system failed to register my vehicle leaving and support refused to assist with closing the active session. I had to threaten to dispute the charges to finally talk to someone who had the authority to help and it only took 5 phones calls over 4 hours to get resolved. Oh and their phone system will hang up on you if you are on hold for longer than 5 mins all while playing the same garbled 30s audio clip on a constant loop.

Payment Error. The app helped me find parking lots but would not process payment, so I wasn’t able to save any money and had to pay the drive up price at the payment machine. I tried multiple times over multiple days, and every time I had to pay at the parking lot because the app kept giving me an error. I could have found the parking lot myself seeing as it was across the street from my hotel. Thanks for getting my hopes up to save $11 a day for parking.

Bad UI and Customer Support. It took too long to be able to reserve a parking spot and it didn’t have access to my saved credit cards. Undue stress just to pay for a session. Add to that, you cannot get partial refunds. I paid for my session at 7:30 for all day, and my appointment got cancelled. Contacted support at 7:50 and now I’m out the entire reservation fee. And the support member was very rude. Cutting me off because he didn’t understand or didn’t want to hear what I said. I will find other parking solutions going forward.

Doesn’t remember license or credit card. Have used the Parking app daily for one week. Each day I’ve had to re-enter my auto license AND my credit card info. Today I got a ticket on my windshield for non-payment, despite email receipt of payment that included my license plate. ParkMobile works flawlessly but this app is nothing but flawed. No way to tell how much you’ll pay for any given time period; text messages say only “your session is nearing the end” but no exact expiration time is provided - so naturally you pay more (re enter license and credit card info!). Just total amateur hour

Mobile app no funcionality. Cannot sign in using Facebook or google account, no add existing reservation option or import from email option. I try not to use this service if I do not have to use this service

Disappointing. First, the good news: it is great at finding inexpensive parking spaces anywhere. Now the bad news: even with the app firmly installed on your iPhone, it will NOT remember any of your details. You must re-input your name, address and credit card details every time you book a parking space. Fix this guys! After using it 4 times, I had enough and am trying another app.

Horrible hourly garage parking app. The parking garage at our mall has bad internet. It takes forever to connect. I downloaded the app ahead of going and set up an account with my license my plate and payment information SAVED. When I arrived at the garage, and used the app, I had to re-enter my license plate and credit card information. It’s enough to make me avoid shopping or eating at that mall, unless street parking is available. Super frustrating, doesn’t work like it says it does. Really bad replacement for a parking lot with gates and payment machines.

Won’t use saved info. The new payment system for the Ballston parking garage uses this app. It’s useless and frustrating. I added my vehicles and credit card to the app but each time I park, the app can’t remember or retrieve this info. I’m forced to retype license number and ALL the credit card info EACH AND EVERY TIME. Why? This makes no sense. I wish our county had gone with ParkMobile instead. This is a waste of time. Please update your app. It is literally one of the worst designs I have experienced in a long time.

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SCAM DO NOT DOWNLOAD. This app takes your money and gives nothing in return. I wish there was an option to give 0 starts as it isn’t deserving of 1. To spend money then not receive a parking pass is ridiculous. I’ve sent countless emails and got 0 replies. This is a scam and you will lose your money if using this app.

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Doesn’t work. App won’t recognize my credit card. Late for work. Thanks a bunch.

What a scam. The UI is so confusing, poorly designed, that I can only think it was done this way to be deliberately confusing to the user so that they can trick you into paying their bogus tickets they issue. I reasonably thought I had secured my parking spot, and I got ticketed. This app is hot garbage. Do not park in lots that use it.

This app makes parking meters look good. Absolute embarrassment of a parking app, can’t even extend your parking session without an error . You’ll have an easier time navigating through the Sahara with a broken compass .

App Experience. Very easy to us add that is very intuitive to use. Given that I am using this in Canada recommend adding options for Canadian license plates.

Crap App. This is possibly the worst parking “App” I have ever used! Your UI is filled with confusing and ridiculous options that don’t work. Offering more than a single day option is on the app but you don’t accept that . I had to call the live help desk that said the app doesn’t really work (and I agree)they told me to use Safari… I made it one day parking and it finally worked. Over 40 minutes to set this up and you expect people to use it? Especially elderly people like those in my mother-in-laws building ? I would like a credit for the waste of my time. Do some competitive analysis and find out how a real step by step user experience is better than this crap … please! When you need a help desk for a parking app that says everything.

Use literally anyone else!. They didn’t even send me the pass to enter the garage but had no problem charging me and not responding to my messages asking for help, and money back. Shockingly terrible. -10 Stars

Good but payment doesn’t work. Does not allow for payment method to be entered which defeats the entire purpose of the app. Had to go into the website, save a credit card, and log back into the app.

Complicated garbage. This app is absolute garbage and a complicated mess to use. As soon as i don’t Need to pay for my parking at this particularly spot with This app I will uninstall.

I don’t like it. It just keeps glitching. Not a fan at alll

Barely functional. Happily finds the parking spot but doesn’t give you any way to actually book it. Web site works, though.

Best and easy app. All the best. Best and easy app

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Horrible horrible App. The worst. I entered all info for parking zone, credit card, etc. I received error message that I’m in the wrong latitude ( you read that right, the wrong LATITUDE) and then the app double charged my credit card but still would not show I paid for parking which means I’ll get a parking ticket. One of the worst apps I’ve ever used.

No response and a rip-off. Last month I was downtown Colorado Springs, Co. I parked and used the app to pay for my parking. However I get a violation for not paying which I did. So I went to dispute the ticket showing that I did indeed pay. Basically if you want to use the app. You’ll get a totally Bull**** violation. So don’t use the app.

Time taking to set up. I have the app on my phone but I have to fight with it to use the same location.

$65 violation ticket, paid twice. We parked in New Orleans and paid on the app so we did not have something to put on the dash, but we thought that was okay. We came back to a $65 violation ticket that was addressed to a different lot than we were in, and we tried contacting their customer service the next 40 minutes with no answer. Paid a second time at the kiosk so that we wouldn’t get another violation.

Creating an account. I have tried unsuccessfully to create an account. There have been no response to my inquiry of how to validate an email when I’ve missed the initial email. No response! Annoying that I have to keep inputting information each & every time I park.

Easy to Use. Simple, straight forward and unlike others, when I got to the garage, the attendant new about the pass and how let me right in to park. Thanks!

Unreliable. Yes, it generally performs the service of showing parking spaces, but when looking at the map screen you never can tell what’s available or what pricing is. It’s been easier in several instances to just book on-site.

Accurate and Easy. App easy to use. Gave correct address and led me right to the parking garage nearest to my location.

Nothing works no way to pay for parking. Phone calls don’t work. Website don’t work. Ap don’t work. No machines on site to pay for parking. I’m mostly writing this review to document in case they try to tow my car. I have a train to catch and apparently they don’t want my money.

Doesn’t Work. My city recently switched paying for on-street parking to this app. Neither the app nor the website will accept any credit card I’ve tried to enter (about 20 times) either to store the card in my profile or for one-time payment. Terrible!

Seems like it's working great but then.... You realize it is not working great. The other review kinda captures the essence of the experience pretty well. So I'll just chime in and say, AGREED 125%. I even called support line to fix the issue. She tried relentlessly to make it right, still, even she could not. It's cool. I'll just park somewhere else.

Painful experience entering payment details. Doesn’t support Apple Pay, and won’t let you just paste in the credit card number. You have to actually type every digit. That’s pretty terrible.

Finally!!. Easy one stop shop for parking in any major city. Never again will I have to visit a pay station.

The app never works. I have tried creating an account and it never works. My car and several oh my coworkers cars have been booted despite paying through the app bc the parking attendants claim it never showed up. The app crashes and never works. And apparently doesn’t even matter bc theyll still boot you car.

Problem with payment method. Whenever I try to use the app to pay, it says that I am logged out, and it makes me input my payment method. It then deletes the payment method. It has been really hard to pay for parking through the app, and the process to do it on the webpage is very long and doesn’t let me log in to do it.

Fine but…. Where is my current session within the app? You’re emailed a receipt but you should be able to see your current session in the app. Otherwise why download it? Don’t like text message reminders that make me go look up an email. Do better.

Not easy to use. Not sure why my experience is different from others who seem to like the app. The app always requires me to sign in every time I use the app. It also requires me to enter my payment in every time even though I have a payment method on my account. Submitted multiple inquiries about it and have never heard back.

No customer service. As with others, I was unable to use my pre-paid parking, so I had to take a ticket and pay twice. I’ve called and email customer service serval times, not one response has been received. They are in the business of just taking your money, twice. Extremely frustrating, would not recommend.

Puzzled. App looks well laid out, finds parking well, but am completely unable to both use my app-added profile info or app to reserve or even pay for a space once I'm there. Tried the web-based version too with no luck.

App works correctly when it wants. First ever app review - I hate this app. Last week I have to try at least 10 times in order to book my spot. Some random girl in the garage said she had the same issue. Unfortunately this is the app that my work garage uses so I’m stuck but god it’s awful!

App is not convenient for Daily Parking. I park at a commuter lot. The app should be defaulted to daily parking not hourly parking. Was told that I had to repay to park when I had already paid the daily rate. If the app is set to hourly increments, then you should have the ability to edit the time. All other parking apps allow for editing the time.

Will take your money, but not give you confirmation. I have been unable to get my parking confirmation for the past week, and when I’ve tried contacting the company, online and via phone, I have not been able to reach the company. I get error message whenever trying to do something on the app. I need the receipts to be reimbursed from my company. Help?

Terrible for monthly parkers. The app does not integrate with my existing account. I wanted to be able to request my car by text. (Yes, they could also provide a text number, but they don’t.) As parking is almost $1,000 a month now, you’d think these guys would have a decent app. Disappointing! Try icon parking instead.

COST ME HUNDREDS. I tried using this app in the Chicago Land area and it cost me hundreds of dollars. I attempted to pay using this app but when I tried to check out, it did not accept 2 different debit cards. Because of this I was fined and towed. Absolutely unacceptable. I should have payed a simple 2 dollars but the app wouldn’t accept any payment

Almost as bad as the company. This app is almost as bad as management at S&P Parking. Glitchy, crashes, not intuitive at all, makes you do everything twice, doesn’t work with Apple Pay or wallet, and the QR codes are too small for the reader at the exit. You have to screen shot them and blow them up on your phone.

No hassle parking!. Very safe and clean! Garage representatives are always professional and provide exceptional service. Only place to park with excellent service.

Horrible. Ballston quarter in Arlington switched to this new system and it’s been absolutely horrible. Such a hassle to use and too timely. The old process of paying at the gate was much more efficient and a better system. They need to switch it back

Terrible access to paying through App. Unless you scan the posted sign, it’s like jumping through hoops to access the way to pay for a daily spot thought the app. What happens when there are no signs to scan, because of high winds or vandals, they don’t get paid. They need to fix this and fast. Especially for the Elmont/ UBS Arena station on the LIRR!!

Terrible customer service. Glitches happen, but own up to your app’s mistake. Booked my reservation but it didn’t appear in the reservation section when I got there, so I tried again. Found out it charged me twice, so I called to get one charge cancelled. Guy on the phone told me that he couldn’t because I could have used it already. Had to call my credit card company instead. Stay away from this hassle.

Violations. I keep getting violations for parking that I have paid for. Two disputes have been resolved with an apology from The SP Plus enforcement Team. The most recent incident was a letter from a debt collector for a violation that I was not notified about, again from a parking session that I paid for through their App.

Awful functionality for frequent user. Our local garage switched to this service recently and it’s made it such a hassle. Despite having our vehicle info and payment method stored in my account, it requires me to re-input it EVERY SINGLE TIME I park (multiple times per week). It’s as if none of the parts of the app communicate with each other at all.

SpotHero is SOOOO much better. This app might save you a few bucks, but it is so terrible to use… if you change ANYTHING in your search, it defaults to not what you originally searched (which is always awful), so triple check before you purchase… just not user friendly.

Parking underground requires cell service underground. This app is really poorly thought out. I pulled into a garage and discovered that they had recently converted to this app. The problem is that underground garages rarely have cell service, so I couldn’t download the app, couldn’t pay through the website, and couldn’t text to pay. Oh, and the contact feature of their website doesn’t work either.

Over run by homeless people. I been work in this location for over a year and I have a problem finding parking in your lot cause it is over run by the homeless which take up to four parking space

Not able to login to months account. When i try logging in to the monthly account in app, its says wrong email/password. But i am able to login easily on website using same credentials.

It’s a ok app. It’s ok app just like as I’m typing right now I can’t see the txt because of how slow this app is but work s like a app from 2010 I’m having to use it because I’m in the hospital and can not leave at the moment will not let me see how much time I have left on my space so I’m sure I have over paid.

The app is stupid. It’s convenient to use the app, except the app doesn’t keep you logged in, doesn’t remember your sessions or your payment info and just makes you go in circles for longer than it takes to find a parking garage or walk 5 miles to the hotel. Probably the worst app I’ve ever used

Dead links for monthly section. I use this app to view my monthly acct details. However, most of the links such as the one to view the current invoice, are dead, such that when clicked, they take me to the login page, although I am already logged in.

Worthless. The app doesn't work half the time and the website doesn't work half the time there's no service in the garage where you're parking or when you do park and pay they give you a fine anyway for $30 don't want your Tom and this subpar parking company. Plenty of other parking garages in DC avoid this one at all cost.

Easy to use, great app!. Easy to use app that was very intuitive. Able to set up monthly parking subscription with just a few clicks!

Always gives me an error. Every time I put in my card info it says it’s invalid. I tried 2 different cards. Once I got it to even take my card info when I went to check out it said error. Had to spend 30 minutes finding a new spot that doesn’t use this dumb app.

Prone to glitches. App and website are prone to glitches such as not allowing you to book parking (even in places when I know parking is available) or enter your payment details. Add parking pass to Apple Wallet has not been working for some time. I reset the app to no avail.

Awful for monthly parking subscribers. App does not work properly for monthly parking payments. Any time you hit that back button, it starts you all over and you have to resign in. Automatic withdrawal tracking is terrible. Ordered checks because I can’t get this to accurately show whether it has processed a payment. Super frustrating.

Payment not flexible. There is no apple pay and auto save of payment details for next day purchase. Every day i need to enter the details manually. This application is not user friendly. 👎

Worst app ever, safety issue!!. App doesn’t save any of your information despite staying signed in, so you have to enter everything each time you park. This is a safety issue, as you have to mess with your phone, credit card, and wallet all while in a dark parking garage, hoping not to get robbed or carjacked. Worst app I have ever used.

Terrible. I bought a pass online. After I paid for it, it said I had to print it. I then downloaded the app to see if I could put my purchase on that, still no good. Tried to contact by email... Would not go thru.. No phone number to call anyone... Totally frustrated. Out of town and don't know the area.

Confirmation email. When signing up there is nothing about a confirmation email, but when trying to pay a second time it say email hasn’t been confirmed. But whet I check for the email and click the link it says it expired without a way to resend the confirmation email.

Card stored still asks and fails. This app has never seemed to work for me. I have an account with a stored cc but when I’ve tried to park, I’m constantly asked to provide my cc. I’ll enter the info again and it seems to get stuck in a loop asking for my card. I just give up and park somewhere else

Parking Violation. I received a $70 parking violation today because this app is not functioning properly. After entering all personal information, contact number, license plate info and credit card information, a pop-up message appeared indicating that I had successfully completed the process and a confirmation email was being sent. When I returned to my car after attending a meeting, I had a $70 parking violation on my windshield. This shouldn’t be happening.

Quick, easy ….. Quick, easy and to the point.