Kids Foot Locker App Reviews

Horrible app. So I placed an order online , I got the email confirmation and the “ order number “ plus the “ customer number “ , I waited 5 days for a confirmation about my sneakers shipped , nothing because they were outta stock which is understandable, Ned thing I know 3 weeks passed by and no news over the sneakers, I have to email customer service for some goddam news , now I can’t even track anything , I type my order status number and now it’s “ unavailable “ this is so annoying and retarted .

Terrible. There is always something wrong with this app. I’ve updated it and it still will not allow me to check out saying verify my address. After verifying using the USPS recommendations, it still didn’t work. I would rather purchase online elsewhere

I don’t trust them. I ordered a pair of shoes in beginning of May, got a confirmation email and then another email saying they shipped. Well now it’s mid August and I STILL haven’t received the shoes. I’ve tried calling multiple times, no answer. I’ve emailed several times, no answer. I tried messaging them on Instagram, and nothing. I never got my shoes or a refund. Don’t order from them, you will get ripped off

Multiple errors. I hate using this app. Either I can’t login because it states my login can’t be processed or anything that I go to within the app states “Something went wrong”. I don’t know what footlocker has done with their websites & app over the years, but its functionality is horrible & I’m at the point where I hate even dealing with any footlocker.

Awesome App!!!. I love this app. It’s perfect for shopping for my little cousins. Glad foot locker came out w a kids version! Can’t wait for dem new releases.

Worst app ever!. I wish I could give this app zero stars. It logs you out and gives error messages whenever you’re about to purchase something. You lose the ability to login and nothing can be done about it. Let’s not talk skit how you can’t sign up for raffles. I’ve deleted the app and reinstalled it, nothing works. Some things you can’t even access unless you have the app. What a waste

I just don’t understand this APP !!!. This app works when it wants too. I can’t even get into the app it keeps saying request failed. I called kids footlocker to try to fix the issue, all she could say was clean the cookies or delete the app and reinstall. I did both of them and still nothing. I even tried creating another a account still nothing. Who ever is in charge of making this app work, need to revamp it. You can’t enter raffles on the website using the web browser. So this the app is the only way to do that. I’m a shoe head and this app really make it difficult to do anything because it doesn’t work. Don’t waste your time downloading this app and use memory on your phone because it doesn’t even work.

Need Help. Before about a month ago, I was able to look at the shoes in Grade School, new ones included. But recently, I haven’t been able to even get to the shoes. When I click on shoes and go to Grade School, it shows about 5-6 shirts.

Never works. Anytime I go to the website app, it just remains a white screen. When it finally decides to work (which is rare) Shoes show available then you click on them and it comes up with an error that they are no longer available. Overall, terrible app.

Horrible !!!!. I was about to buy seven pairs of shoes for my son for back to school as soon I was going to check out I put my shipping information it had said it blocked me for the following reasons You are browsing and clicking at a speed much faster than expected of a human being. Something is preventing JavaScript from working on your computer. There is a robot on the same network Yesterday when I was checking out it had said error Made me feel like it was a scam like it wanted my information the minute I put my information and all of a sudden it blocks me. I can no longer use the app.

Missing too many KEY features. Why aren’t there any size chart, wishlist/favorites, or even QUANTITY options??? All 3 companies lack these same things: kids foot locker, foot locker, and champs. It’s ridiculous. You only get 2 stars bc at least you have an app. That’s about it.

Worthless. I tried to purchase a sneaker that was not “in demand.” The site showed every size available but when I clicked the size to add to my shopping cart, I kept getting an error message. I called customer service and they said there was nothing that they can do about it and would not allow me to purchase the sneaker over the phone. Another time, I got on the app to try to purchase a “new release.” The shoe was released a 7am. I got on 30 minutes early just for the shoe to be sold out at 7am, not even a minute after release. HOW!?!?!? It’s disgusting that this company doesn’t have an efficient technical team that can make purchases easier for buyers.

App and website. I’m not able to sign into my account on the app nor the website, I’ve reached out to customer service with nothing being done. I tried deleting the and clearing my browser and still isn’t able. I need to find me a new store to shop at, bc this is becoming ridiculous.

Smh. The app always signs you out and constantly shows errors trying to log in. It takes forever for an agent to chat you back idk why they have messaging when they take forever to message back

All these horrible reviews…. Basically what I am here to say is that. You all are slow and don’t know what you’re doing so you bash the company’s website due to YOUR fault of not knowing how to work an app properly or how to progress through the app. This is childlike behavior and honestly embarrassing on you all’s part. Take accountability.

Awesome Shopping Experience. I might be a little biased cause I work at Foot Locker but this app is amazing. The native shopping experience is really cool. Glad it’s not just the website displayed through the app like most shopping apps.

Raffling For A Shoe. ALL of the HOH apps are the WORST to win a new release shoe through. You sign-up on the first day; pick your 3 stores & then add your head-start points; then on Friday (the select winners day) for the app to say it’s unavailable at your stores. I had to call the store to see what this means and they say that they aren’t getting the shoes. I’ve called customer service and I still haven’t gotten my points back!!!

Shipping and billing. I don’t like that the shipping address have to match the billing address like some people not comfortable with having their package delivered at certain address just off the fact that people be stealing people packages especially people who stay in apartment buildings please fix.

TERRIBLE. this app never keeps you logged in and then it makes you reset your password a thousand times ; it force close all the time I’m just not understanding they don’t want people to buy shoes forreal cause it’s slow and something wrong from blank pages , not being able to uses the app 😡

Poor brand and company. This app,brand,and company is horrible you can order shoes on the website and then they cancel your order this has happened to me too many times and my kids are left sad because they can’t get the shoes they want this is ridiculous I will never support kids footlocker and I hope they go out of business too just terrible as a whole brand and company.

Keeps Signing Me Out 🤬. This app is horrible! It signs me out randomly and I end up not being able to sign in when releases come because their server is usually busy giving error messages. Only way I’m guaranteed to catch a shoe release on Kids Footlocker App is if I win a raffle. Why not give the option to use FaceID so people don’t have to keep signing in and out! Crazy tail selves!

Consistent issues logging in. Great site if you need any to continually check out as a guest. Always a failed attempt at login and always apologizing for being unable to load. It’s a very strange and stubborn login issue that doesn’t work.

terrible website. I concur that of the previous reviewer stated since their recent software update no longer can browse kids footlocker website via app or chrome system just keeps loading no help from customer care they keep saying do this or do that NOTHING & NOONE is helping. And i do have a newer model Iphone 14 which they said my Iphone 8 was a older model & no longer compatible with the newest software, What’s the reason with my Iphone 14?

Footlocker family of apps are useless.. After all these years of dealing with large traffic with releases, footlocker and their apps and pretty much useless. It’s pretty embarrassing if you think about it. The apps don’t work checking reservations. It’s pretty much DOA when there’s a new shoe release. I just tried to get socks for my kid and it kicked me out and logged me out of my account and can’t get back in. Whoever made their apps needs to be fired and they need to update their servers to handle traffic at peak times.

Can’t login. The app won’t let me log in at all but I can log in on the regular browser. Nothing is working and I would like to use the app instead of the browser.

Unable to make purchases. Won’t let me get passed credit card screen when trying to make purchases, and also wish it was set up where you can choose a section for toddler sizes instead of having to find it manually.

Trash. This app does not work! Constantly telling me that my request failed! Continuously unloading, uninstalling and restarting my phone even creating a new account just to get the same results; request failed! Absolutely terrible especially since the app is the only way to purchase certain shoes. Complete failure on the app creators part because I noticed a lot of others are having the same issue.

Worst app ever. I’ve been using this app for a dews years but over the past few months it’s gotten worse. I get an error every time I try to log in. Any time I try to look at new releases I get logged out. Customer service says they can’t help out with anything. This app needs to updated more often.

Pretty good. For all the people that say it’s trash and you can’t sign in it’s because too many people are using it and I personally think this app is good I’ve done many raffles and it happens and it doesn’t automatically sign you out ;-;

Worst App Ever. This app is terrible! It never loads, then it shows shoes in stock and when you go to add to the cart it says it is out of stock. Why have it on the website just to say it is out of stock. Called customer service they said the app updates randomly. Website is never accurate. Signing in is a pain. The raffles are never accurate. I used my points on a raffle and that really is a waste of time. If you use your points it doesn’t give you any more chance of winning than regularly entering.

Weird application behavior. I wish I could rate no stars. I tried to use this website for the 1st time to buy my 5 year old son some new shoes but after inputting my card and personal information all of a sudden the application said “you have been blocked”. I tried removing and reinstalling the application however it did it again and wouldn’t let me login the second time. I checked my online banking and fortunately my funds are still there. This suspicious activity makes me not want to trust kids foot locker at all. This is certainly very bad for business.

Error Message. So I’ve been using the apps for a few months now, and love how everything is right at your finger tips! However for the past week when i attempt to click on the cart, it doesnt show the shoes ive selected, then it keeps brining up a message error box request failed, please try again later, however when i go through my google chrome, it shows my cart having items but no issues! Will this be fixes soon?

Terrible - cant reserve shoes. This is soo rigged! You cant even reserve shoes!! It says “needs an authorized user” this APP IS TRASH!!!!FIX ur app u ding bats!! Its beeb like this for months because 6 months ago when I was trying to reserve a shoe on your app I couldn't either! It said the same thing! You have clearly got to know its doing this?!! So fix ur APP!!!!!

Love shoes. This is it is incredible app because it tells you all the shoes and I really like it .

Terrible Service. Recently I put in a raffle for a pair of shoes that I wanted. According to the app you can add “head starts” to boost your chances of winning. Therefore of course I added the most amount of head starts I could (which is 4). It also took away from my XPoints. But here is where the problem occurred , on the day before it told me they where selecting winners & telling you of you won or not. The whole day I checked the app until it was the night time . I thought it might have rolled over to the morning since the shoe was a popular shoe. So the next morning comes around when the shoes released & I still have no answer .The next day after the shoes launched , my reservation completely disappear as if I never even entered the raffle . All of this occurred, just for the shoe to sell out. I never heard from them explaining the situation or anything . They never gave me any type of explanation or apology. It’s not even about winning or losing , it’s about wasting my time . Kids Foot Locker left me high & dry ! I used my points && added head starts just to not even get an answer if I won or not. Never shopping with them again , very unprofessional.

Please UPDATE NOW. This app needs a SERIOUS UPDATE ASAP! The servers can never seem to work properly anytime I’m trying to check raffle results and I potentially lose out on a chance at some kicks because I don’t get the chance to claim them in time.

Can’t sign in nor apply discounts. I can’t sign in, EVER! And once I tried to apply my military discount and now I can’t even check what I have in my back just using the app “as a guess”. This is very irritating because I can’t sign in, and then I add things to my bag and can’t see it. It’s basically a new release calendar to me right now. NEEDS TO BE FIXED!

Worst App. It’s NEVERRRRRR…works! Especially for releases, it freezes, logs you out, and at this point I can’t even click the show to see if I won the raffle. Matter of fact it still says raffle is open for shows that released 40min ago all the while advising g they are selecting a winner! Please take the raffle back to the stores because y’all doing to much, and it ain’t enough! And then to combine all these stores and all of them have the same technical issues…Chile I might as well stick to addidas & nike only

App doesn’t work. I downloaded the app and the first thing that pops up is “you’ve been blocked”. I downloaded the app because on the website, it freezes when I click on my favorites list. This is so stupid.

Could not sign in. App is crashing and can’t sign in

Issues w points releases log in. The app never works. Always a server issue. I have missed releases because the server wasn’t updated not allow me to claim my ticket. I have not been able to make a purchase from the app since idk when. Fix it! Please and thank you.

Footlocker apps are horrible. I just downloaded the footlocker and kids footlocker apps and both are horrible. I can’t even try to look for any shoes to buy. This is by far the worst “apps” I have ever been on. Don’t waste your time even downloading them on your phone. They will not work.

Needs some updates. App automatically logs you out after a day. Very frustrating having to log back in whenever I wanna use the app. App also doesn’t save credit card information so you have to keep re-entering that as well.

HEART BROKEN. At this point I’m extremely exhausted with fighting thinking it’s my phones or services when in reality it’s ONLY this app TO BLAME! And it’s hurting my kids and I! We love the brands and of course the store but it’s already a hassle trying to win the raffles on top of that it’s giving problems on the app and website.

Order status. I’ve been all over the app and I just want to know how to check my order history and status. I only see a dashboard regarding points that I don’t care about. Where are the order updates?

JUST AWFUL. The app is beyond slow, but the new VIP is so whack I don’t even care to shop here anymore! Then when I subscribe to the new club I lost all my coupons I earn these last few months! Fix the freezing up issues after changing back to the old VIP system

Not able to verify/update account. The app tells me that I already have an existing account with an affiliate and I’ll be sent an email to verify my email address. I have no problem with this. What I do have a problem with is not being able to verify my email address. Why, might you ask??? This would be because when I click on the link the only thing that comes up is a blank page. Tried it multiple times to only get the same problem..... uninstalling.

Location Problem. The app works for the most part but when I have the option to select store pick up it always say no locations found and I'mess than 4 miles away from kids footlocker. 😒

Horrible. This was working for me for a while, but all of a sudden just recently I can’t log in. It’s so bad I can’t even buy anything as a guest. I called and complained to figure out what’s going on and the guy I talked with gave me a discount and said somebody would be in touch. When someone did contact me via email it was nothing but a cat and mouse game telling me to do this and do that, and if that doesn’t work do this, and don’t do that. This began to be hella confusing and makes me not want to purchase anything at all from any Footlocker. App isn’t working on my phone neither my compute-which is brand new! They make it seem like it’s everybody when in actuality they need to do better with they website.

This is awesome. My shoes came in so fast they came in in 6 days and they gave me all the updates and this was a great website! Highly recommend

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Horrible. Al the app does is crash and you can never log back in and if you do get back in nothing ever loads

Ex customer. I’ve been a customer for a long and this app NEVER works anymore 🤬 and when u get selected for the raffle it doesn’t let u confirm. This is the worst app ever

Needs upgrade. Every time I try to place an order I get an error It makes online shopping impossible when the app never works and the web site is just as bad

Horrible app. The app never loads! Always shows an error message. Then once you finally select a shoe and the size, and try to add to cart, the shoe is out of stock! Footlocker really needs to put technical support on this app!

App is a failure. I stay doing the raffle like today for instance it shows the raffle for the dunks coming out tomorrow and it’s going on 6pm and it’s acting they haven’t picked the winners yet and the winners r picked at 2pm the app got to many glitches for me such a tear dropper and a headache

No good. It keeps logging you out and then when you try to log back in it’s says system failed!!! Like really waste of time

wish I can leave no stars. the website is already crash central so I downloaded the app in hopes it’ll be a better shopping experience but of course not. This app is so pointless

Unbelievable. I’ve tried going into my app for over 3 weeks keeps telling me there’s something wrong..can’t purchase anything & when I go to the malls in my city they never have anything…

Need An Update!!!!!. I camt sign into my account it keep saying error the app needs an update it acting really slow been deleting and redone loading about 100 times and it still says the same please update this app i need to get my kid some shoes

Worthless. The app won’t let me login instead it tells me to try again later which is ridiculous!

Complete trash. This app is complete trash. Takes all your head starts. Does NOT inform you until after the raffles. Does NOT load completely. Just horrible.

DON’T USE THIS APP. Worse app in the app store nothing works every-time I try to purchase some shoes they cancel my order and charge me anyway and take forever to issue my refund

Worst app ever. I’ve never had a app that’s so bad ! It literally signs me out so much and everytime I want to log in it says request failed !! I hate this app w/ a passion !

Reservation. Hard to pull up reservations for in-store pick app always fail !!!!

App is trash. I’ve had this app for a few years now. Everything was ok, then there were issues with signing in. Next came issues with shoes being on the cart so I’d have to go online just to order. And for about a year now the app won’t even open.

fix your app. The Kids foot locker app is so bad literally every time i open the app I just get logged out don’t download this app unless u want to get logged out every time u open it

Order didn’t process. Won’t let me sign in and it took my money trying to order under guest but the order still didn’t go through. Terrible app will never shop here again.

Worst app. You think a company the size of foot locker would have a decent app but nope! The app is absolute trash. Shows what they think of customers smh.

Solve this problem. I can’t sign in and it tells me to try again later.

Definitely horrible. This app is always freezing and doesn’t let you go on with your transaction. I don’t know why they haven’t fixed it yet

Blocked. Doing a reservation for shoes that’s dropping Saturday. Left the app comes back now it’s saying I’m blocked so how ima know if I won if I’m blocked from the app which is crazy.

The app never works. When you click on a shoe to look at the sizes it just says error or not available , like if it isn’t available why is it still on the app

App not working. This app is not allowing me to log in it stalls really bad and I can’t even confirm my shoes when i win it keeps saying try again this has been happening for the longest please fix this

Can’t ever sign in😡😡😡. So me and my dad we’re finding Kyrie shoes the spongbob pack we found footlocker he was putting his name email and password and I only 10 years old I love basketball but then it never works I was so mad that I said the f word he was mad to bu FIX THIS APP😡😡😡😡

App keeps telling me my server is failing. Every time when I try to log into my account it’s telling me that my server is failing it does this often, and I can’t login to my account

This App charge in my bank for no reason!. I canceled my draw and it charge me $150, I dont buy anything , Nothing in my order history or confirmation email! This app is trash , wastef my time for contact the bank dispute

App need to be fix. It keeps logging me out, I put the right email and password in and it still don’t work, wouldn’t let me put reservations in....very frustrating

Signing in issues. I have signing in issues ALL THE TIME! And when I reach out to complain about it I get no response. I have the foot locker app and no issues but kids footlocker ...... I’m just going to delete the app.

Please Update The System. No point of having an app it never works properly and crashes or errors out every time you attempt to get on!!!

Location. The location setting is always popping up, it doesn’t find the local store and doesn’t let me get in any shoe entry’s .

I am not a robot. The app keeps telling me that I’m blocked. I’m human, I’m not purchasing anything out of the normal and I have this account for years now. Please fix it.

Wonderful. it's great but it always logs me out and it's annoying to log back in :(

Can’t sign in. App is cool...would be better if I could Log in to my account..... guess I’ll just keep going to the website or actually into the store....

Doesn’t sign you in. Whenever I try to sign in it says request fails but can go into the website and sign in with no problem. Been this way since I downloaded the app.

Shoe app. Great shoe app great prices too recommend

Order always canceled. This has to be the worst app ever. They have cancelled three of my orders in the last month due to the air not being updated and products unavailable.

Issues with App. App keeps signing me out and some times won’t load the next page.

Glitching and Blocks you. This app is very glitchy. Now I’ve been Blocked from using it without any explainayikn. I uninstall and reinstall and have the same issue. I just added items to my cart and now I can’t purchase. Trash app for sure!

Try again. This app is tripping it won’t let me access it I try and login in and it keeps telling me to try again I updated it ,updated my phone, deleted the app everything it’s still tripping.

Never works. It never lets you sign into your account. Error messages left and right. Horrible app

Missed release. Never got the notification that I won the launch like I should have, app doesn’t update until it’s too late

Worst App. This has to be one of the most annoying and useless apps out there. Constant glitches on every SINGLE action you make! Something will fail or not work!

This Is Crap. It only lets you view certain things and not even your shopping cart. Please fix this. Until now 2 stars is generous.

It keeps signing me out when i try to enter a raffle. please fix this issue it’s annoying. everytime i sign in and try to join a raffle i’m signed out, then it won’t let me enter.

Worse functional app. It constantly logs me out and when i try to log in i always get an error sign. On the app and website. I have an hour to confirm my reservation but how can i when i cant ever log in. Trash.

DONT WASTE YOUR TIME. All the other reviews are EXTREMELY valid. I was skeptical at first, seeing that most of the reviews had been from a year+ ago… BUT this app straight up DOES NOT WORK. 🤷🏻‍♀️🤷🏻‍♀️

App. App doesn't work you click on certain thing and it blank even if your signal is strong smh

Application. This is the worst app ever. I got pick and I been trying with my app for over an hour and they gave my sneakers away. I really don’t like this app at all. Whoever created this app NEEDS to do better.

Crash. Still crashing with the new update this app is crazy I can’t make a submit

Doesn’t work. Every time I attempt to sign in, it says “Request Failed”…. It used to work great. But for the past few months it’s been having the same issue! Fix it😩