Crypto.com: Buy BTC, ETH & CRO App Reviews

Wow. I never review apps lol but I made an exception... it’s simply a great app! Beautiful design, easy to use, yet provides enough data for the more experienced users. Crypto Earn is amazing! I have yet to receive my card, but that’s because I live in the US and they just started shipping. If you want to take advantage of every aspect of crypto, this app is all around for you. It’s a multi purpose crypto wallet with the feel of a large bank! One thing I do think they need is a desktop platform.. so far they’re in the number one spot for the market they target, but imo a desktop version would give them a significant advantage over their competitors. As far seeing the bad reviews on here... working in business myself, reading the negative reviews then using the app.. I can say in full confidence that the negative reviews are due to user error lol regardless, give this app a chance! It won’t disappoint. Oh an No I’m not affiliated with them lol I just really like it

Investors beware. This app started great, it has many good features like the airtime pay for cellphone service that you can use with the Crypto that your holding. The downfall happened to me recently after securing the account with 2fa. In the beginning of the account security it was great, transfer went smooth, but then there was a attack on CRYPTO last month that caused some disturbances resulting in a 2fa reset forcing certain users to apply this change. Since this was done for me already it didn’t bother me until I went to transfer funds to discover the 2fa was not accurate. This is where the problem started. I contacted customer service and the bot spat out a inaccurate solution resulting in me texting a random agent that request that I submit a video for “security” reasons. After providing said video, it was not good enough, so I have to change email address to “secure” the account. I thought it was over until I get another email saying “he he hee” we need another video of glycine hiding a ransom sign. Now the crypto card I have is frozen and this is still a ongoing issue. Update: In order to Get back into the account I had to literally submit 8 MORE VIDEOS!!! Keep in mind that it’s in a UNSECURE EMAIL, which means your identity will be compromised by another party to be used without your knowledge. This is a Major concern of mine and with the current trend I’m not sure if I will be victimized by this FORCED “security” policy. Again beware…..

App issues for iPhones. I’m writing this to let others know the lack of customer support they may receive while using this exchange. They recently had an update for the app. When that happened it made me log into my account again. However, once I enter my email and followed the instructions that require you to open the hyperlink from your email and relaunch the app. The app never opens. I have had a chat open for over 48hrs with tech support and have not had one response yet. Therefore, I have no access to my crypto for the past 4 days. I tried all the options and even followed step by step instructions on the FAQ page. Nothing has worked. Deleted the app, reinstalled it, emptied my cache in my browser and deleted all emails like it says to do. Still no access to my account. Be very careful where you keep your crypto. I currently wish I transferred all mine to my cold wallet, but foolishly left some on this exchange. I still have no access from Sunday to Thursday and cannot even get them to respond on their customer support chat.

Lost all of my funds in my account overnight. $0.00. I’ve had an account with these guys for over two years. I pulled a good amount of money out at the end of the last bull run, but left a few hundred bucks in to play with some smaller coins. I would check in like once every 6 months just to see where things are at and all’s been good. Price action was slow so I didn’t feel the need to make an trades. Now things have awakened in the market so I got excited and I went to sign in. Verified my identity like normal. Get to the Home Screen and bam. $0.00 across the board on all assets…… completely gone. Thankfully I only had a few hundred bucks in there but imagine if I hadn’t pulled out my thousands of dollars from before. It would JUST. BE. GONE. I’ve reached out to customer service but it is very automated and getting any meaningful responses to what I would consider is a severe problem has been met with no answers, concern, or general interest to them. Why are all my assets wiped off completely? Even if the markets fell off there would be a few Pennies in there. Transaction history wiped. I have emails proving buys of certain assets and confirmations. But for some reason that evidence doesn’t concern this company AT ALL. I cannot and will not ever recommend this platform. I don’t want to seem like a shill for other platforms but I think your money is safer in literally any other platform or exchange. Can’t believe it. Zero stars.

I hope a dev see’s this :). Let me start off by saying that the app is great! This is my first time buying crypto or any investments really, and dipping my toes in the pool of crypto currency through this app has been phenomenal! Although nothing is without its faults, I do have a bit of a problem with the notification system. I have multiple types of notifications set to go off if some cryptos hit different price point but they never go off. Even with notifications on in-app and in the settings on my phone. I’ve missed out on some big opportunities because of this. I don’t want to have to move to another app to fix this issue so it’d be awesome if you couple help resolve it. P.S. It’d be awesome if you were to tweak the little colorful screen and sound it does when you successfully buy or trade by adding a little vibration. That would be a really nice touch, kinda like a cherry on top this already really cool app!

Extremely grateful I finally found a solution☑️. If someone should tell me that I will recover my stolen bitcoins I would never believe them! This still feels unreal as I am still unconsciously checking my new wallet to see if my bitcoins are still there. This will be short and simple because I did not come here to explain how I lost my bitcoin but to recommend a legit cyber security company that helped me get mine back. If you are struggling to find a trustworthy hacking tech team that will help recover any crypto asset, please and please check out Raydi8ion cybersecurity. These guys are extremely good are honest. Their transparency is something that I have never seen since I started this journey in search for help on the internet that will help recover my crypto for months now. If you don’t want to get scammed.. I advice anyone in search for same services and struggling with trust issues to look up Raydi8ion. You would be amazed at the results!

Slow, glitchy, and mild scamming. First off im in the US, which means this app offers a lot that many here don't. The issue is that the app is almost unusable. If anyone says this app is easy, they were lucky or lying. Banks consider it a scam, so just getting past that is a pain, but even if you do the app has an extreme chance of just glitching. Then if you do manage to begin trading there can be serious delays of over a week making it difficult to make time sensitive decisions. Lastly is what i consider to be mild scamming regarding transfers. Transferring into the app was very easy... Transferring out after being disappointed was obviously set up to be difficult. Setting up transfers is extremely glitchy and made me have to write down addresses manually because the app would glitch every time i went to copy one. Also with minimum limits far higher than the ones set for transferring in, i literally couldn't take out what i put in. Lastly the app is just simply slower and clunkier than any other crypto app ive found. I would consider this a work in progress except they have spent so much time and resources over the past year on marketing instead of development, so my hopes were completely gone.

Not too happy. At the beginning, I was happy with this app it is a nice app in the sense that you can earn additional income from owning the different crypto assets. The only issue and the biggest issue that I have is that when I try to make purchases with my debit card, it’s a hit and miss and more often than not It is a miss. When I try to make a purchase some of the times it will go through most of the times it doesn’t go through and the issue is not my bank it is the application. I tried to go through their customer service, but their best advice was to transfer money to the application. What if I don’t want to transfer money, I want to use my debit card so I can purchased the crypto as I go along. Also,If you have a customer that is telling you there’s an issue with a certain part of the application why not try to resolve the issue instead of telling them to not use that part of the application and do their purchases a different way. Overall, yes I do like the application, but I get frustrated very often with it because of the fact that I cannot make my purchases that easily. When I started using the application, all my purchases were going through nice and easy but now I do not know what it is that they did and it is just not that easy. Hope you improve this app and make it work the proper way.

I don’t normally do this but... These people have given me trouble ever since I started with them. They required an extensive amount of verification in the beginning and after I supplied them with everything they asked for I was able to use my account for a few months and did countless purchases and I used my wife’s card one time and it went against their policy and they shut my account down but they never told me why or anything. Disrespectful the entire time not helpful at all. Also this is the slowest exchange I’ve ever dealt with,That used to take upwards of 2 to 3 hours for bitcoin to show up wherever it was supposed to and I never have this problem with any other exchange or with my Exodus wallet or electrum. With so many to choose from why would you pick this one? Trash Edit: don’t insult me by reading none of what I said and copy and pasting some stupid answer about KYC. I have been verified to the fullest extent cause you guys had me taking all types of selfies with cards and ids etc. Attempt to care and read the review before wasting my time, god knows you’ve wasted enough..

I really wanted to love this this app but…. I was excited because the app has a good user interface and most of the coins/tokens I wanted are available. I was also drawn to the high staking rewards. I was especially excited to see that you can buy with a CC or Debit card. Unfortunately many features on the app just did not work for me.. was unable to purchase with a Credit Card (tried several times with two cards.. I even tried on different days. I just got a blank empty screen.. I called my bank, but they had no record of the attempts) the app will frequently freeze up and I had to attempt my first few purchases multiple times because the price would update.. this is fine, except it would kick me all the way back to the Home Screen and make me start over. I’m on an iPhone 12 Pro less than a year old.. I do still have hopes for the future! I’ll probably try back in a few weeks/months.. but definitely not ready to move my crypto portfolio here and would not recommend to others based on my experience..

If you’re looking for “the One,” this is it.. Out of all the Crypto exchanges out there, this is the one that clearly stands out due to their professionalism and consistent high-quality experiences to include this app. Over the last few years I have done business with several Centralized Exchanges and this one happens to be my favorite due to their privacy practices, stable experiences and tight customer service. If ever I had a question related to my investments they were quick to answer. Not only that, they have taken proactive steps to ensuring secure practices. With all of that said I would also highly-recommend that anyone reading this review to also consider a “cold storage” solution if they want even more control and security over their investments. Also, seriously do your homework in this space as there is a lot to learn and—at times—peril. Inform yourself, take calculated risks (or don’t) and mitigate any unnecessary risk or lack of security that you can. This space is both promising and relatively new and will not go away by virtue of the follies of some of the less mature characters out there. Excellent app, thank you.

Horrible Experience!!! Do Not Trust - READ FIRST. I would NEVER recommend this app to anyone looking to invest their hard-earned money into crypto! After NUMEROUS “messaging conversations,” I’ve been left feeling completely helpless after receiving computer generated responses and not once being offered addl help in resolving the issue - or the $25 I was promised for signing up. After trying multiple different types of payment methods from debit to credit cards and being unsuccessful at every turn, I don’t have so much as a customer service number to call and speak to anyone about this. I’ve spoken to my banks multiple times and after asking several times for a customer service number during these message conversations, I have yet to receive a number or response regarding my question. It’s been a 3-day process and I have yet to be able to invest a single dollar because of this flawed system. If you’re looking to invest in the “near-future” and don’t mind being left helplessly in the dark, this may be the place for you, if not, and you’re looking to hop the train sooner than later, I'd look elsewhere.

Rather have my teeth pulled than used this app. The amount of hoops I have to jump through in order to perform the most basic of functions is completely maddening, and every step of the way I’m constantly discovering new details about the app that are infuriating. Such as: I want to send a few dollars of bitcoin directly from the in-app wallet to another wallet. It glitches on my phone and shows me a blank screen. I have to use a friends phone. Multi factor authorization every time I log in. Turns out there’s a minimum to send bitcoin. Have to login to my phone again to buy more bitcoin. Log in to friends phone again. That’s four times I’ve had to use multi factor authorization now. Send Bitcoin. Oh there’s a fee and it’s 50% of the total amount sent? Fine. Oh and now I find out it will take 2-3 hours to process? Absolutely miserable experience. I’m sure this app is great if you’re bored and have nothing else to do. If you’re busy and have a regular job and life, it’s a soul-sucking experience. I’d truly rather listen to nails on a chalkboard in a dark and cold room rather than try to navigate the chasms of this clunky, impossible app.

DEFLECTS ISSUES TO T&C’s NO ACCOUNTABILITY. I had been investing on the app for a few months now and a few days ago I had trouble accessing my account from the app. I reached out to the company and explained my situation. Whomever I was communicating with locked my account and on multiple occasions and asked me to prove I was the account holder. When they finally unlocked my account I was missing hundreds of dollars from it. I again reached out to the company and explained the situation to be locked out again. They do not have a number you can reach to speak to someone and every time I asked for one the question was ignored. After emailing back and fourth they finally sent me over to their claims department to have the theft reviewed and within a day I got a response that the T&C (terms and conditions) would not hold them accountable for any theft or unauthorized account access and was unable to get my money back. That I should have secured that account better even though I used every security feature it offered (authenticator, secure email account, wallet credentials). I would highly recommend against getting this app and investing in crypto with it. Save yourself the losses because they will do nothing about it.

SLOW and crazy incorrect notifications. App looks great. I wanted to invest in CRO just bcos of how app is designed that gives confidence on it. But there is so much pain buying it. Eventually I staked CRO. First none of Credit cards in US works atleast what I hold. And then so much delay in transferring money to Fiat balance (4 or 5 days) by the time you end up investing thro other exchanges. Even if u transfer most of time it’s slow and especially when big market movements and u wanted to use ur debit card to make faster purchase. Now it’s not even showing debit card option. I wanted to highlight the notifications issue that's annoying so much. For the cryptos you track when you receive notifications abt price changes it's totally incorrect for the time. Price u see in notification and what you see after you tap to open are totally different. Not just by a fraction but by so many percentages. For example I see notification for $1.82 up by 10% but upon opening it shows $1.55 down %. I end up disabling the notifications for now

Updated review: more pathetic than I first thought. Because my bank isn’t listed on Plaid, I have literally no way to withdraw my money. I could, however, very easily deposit money with a debit card. That’s pretty fishy. UPDATE: I bought coins with my credit card, didn’t receive my coins yet my cc was charged. If I trade my coins, they go to some unknown location and I can’t do anything with them and I lose money while while the app freezes. If I buy coins- again it doesn’t show and my coins are off in la la land not making money. I don’t even have access to my money and I can’t buy when prices are good. This app is HORRIBLE. I have lost so much freaking money not being able to sell when I want and not being able to buy with my own funds that are already in the app. If you can’t handle the traffic that comes with adding Shib, don’t add it. Terrible. F- As soon as this stupid platform stops glitching, and I get paid back what was stolen from me, I am taking every penny out of this app and telling everyone not to use it!! Y’all think Robinhood is a scam? Wait till you see what these crooks do!!

Do not use, please be weary.. The user interface is very extremely to understand, not anywhere near energy level. The app itself will not let you take money out unless you withdraw 100 dollars at once. They said they cannot help me unless I were to put more money in, wait for it to transfer and then withdraw it out once I reach the threshold. I do not need to be working on my masters in cyber security to comprehend how a legitimate business would ever tell a customer to just give them deposit money to receive money back. Please be extremely careful and do your research before making investments when using shady and up and coming applications. I am writing a report for my class about fraudulent online storefronts and I am referencing this app in particular. The customer service was very vague when asking particular questions about security concerns. I am hesitant to call it a scam outright but I do not feel comfortable depositing more money into the app to revive my current balance. That should speak volumes to new customers. If you need a legitimate, consumer friendly storefront fo make crypto purchases, use Coinbase.

Great service but..... There service is great. Very easy or somewhat easy to navigate, it took me a little while to understand everything, but now I get it. I was able to deposit money on my Crypto account from my debit card pretty smoothly. Taking money out is pretty straight forward as long as your bank is on the list of compatible banks (which are big name banks and credit unions) I have a very small credit union so I had to open a bank account that was on that list. Pretty common with most app involving bank linking. The only thing I would like to be improved is faster customer service. They will always help you and resolve your issues but you just got to have patience. I understand because of the increased interest in Crypto which increases customers which inevitably increases issues. That being said...customer service response time: ⭐️⭐️⭐️. customer service helpfulness/problem resolution ⭐️⭐️⭐️⭐️⭐️. Platform and navigation through app ⭐️⭐️⭐️⭐️. Information and transparency ⭐️⭐️⭐️⭐️. Anyway I love this app so far and I think you should give it a chance. I will leave an updated review 60 days from now.

Not User Friendly and Lack of Support. UPDATE - External Wallet magically allowed me to transfer approximately one week after writing this review so adding two stars. Not sure how, since I’ve yet to receive and commutation for the support staff, just the response from the developer providing another contact source. Initial Review - Okay I’ll chalk 2% of my issues as a beginner app user to user error. However the lack of information in the user guide to resolve issues is disappointing They say how to but never if you get “this error” here’s how to resolve…. Also I could use the support chat with was instant until I needed a tech specialist now over gone 48 hours without and answer other than “thanks for your comment and if you have any more questions were just a message away”. Seems silly when the original questions have yet to be answered or resolved. Plus I no longer have the instant chat access via the app it’s just the specialist unhelpful resource.

No process or system whatsoever. So I downloaded this 4 days ago and my account is still pending! My friends downloaded this app after me and within the hour their account was approved! We provided the exact same information to them. My pictures I submitted were just as clear as theirs! Absolutely ridiculous! Your guys system is terrible! You should verify the people IN ORDER! That’s what good customer service is! There is no reason I should still be waiting for approval if my friends were approved that fast! So now I have yet another friend who downloaded the app and was approved in 15 minutes!!! You guys need to get organized because this is just terrible!!! Not to mention the fact I have now contacted y’all through the app 3 times and have emailed y’all numerous times now! No response! No help! No anything! Email me back and verify my account please! Now After a few days I finally got a response to my email. You know what it said!? To reply to their response if I needed help and they would email me back within 24 hours as a priority. They never emailed me back when I replied!? What kind of customer service is this?????? Is this what you guys do? Take all peoples information and photos and then keep it for yourself and not even verify them or help resolve their issues!?!?

Deceitful with terrible customer service. I’ll start with the positive. And the ONLY positive is the variety of Cryptocurrencies they operate with. But that does no good because their price reporting is inaccurate. I figured it was a bug and reached out to support. They did nothing but copy and paste responses, and when I tried to get them to elaborate on what I’m asking I was told to “consider the subject exhausted.” Meaning they had no interest in telling me what I was trying to find out. They will show and record incorrect or higher than market prices, and those prices are shown when buying, but if you already own a coin, and go to sell at that same time, the selling price is magically way lower than any other price they’re showing. They’re graphs only load when they want, I couldn’t even try to tell you the refresh rate. I found out all of that AFTER trying to figure out how to move my money around in they’re system. You can buy with a card no problem for a fee, but when you go to sell or withdraw your funds you must make a separate wallet account, attach your bank account to it, and then start a withdrawal that takes a day. The entire App is made to take and keep your money. I applaud those who think positively of the app. I wish I could too.

Great UI…. But the fees are exaggerated, the limits to withdraw and deposit are insane especially for beginners and the worst - the amount of time they process withdrawals to another wallet takes forever. If a bitcoin can take awhile to process normally imagine with this platform, it’ll take maybe 10 times longer, its definitely not instant so if you pay someone using this platform expect to wait for confirmations or just pay whoever you are paying with cash - it might be easier or use other wallet like “ALL the other ones” so you don't have to wait for THEIR confirmations. I went to get a haircut expecting to get in and out and i ended up waiting another hour after my haircut because my payment wont transfer instantly. Time is Gold! And not to mention they use lingos that are so confusing in their App. I don’t know why i kept using this platform after close to 3 years of having this all the way back in the day when MCO was cool. Maybe because i try to give the benefit of a doubt for products i am loyal to regardless of the services, but sometimes loyalty becomes a chore and everything else falls apart.

Most fun I've ever had getting rich. Turning a few hundred bucks into tens of thousands, even while I'm sleeping is the most fun I've erer had buying stuff! I've heard my whole life "pay yourself first" but that amounted to impulse buys for more junk I simply don't need, burying me in useless detritus I can never find when I need it 'cause it's buried under other just as useless rubble! Buying crypto gives me that endorphin hit I desire without increasing the amount of stuff soffocating my very existence. It's also hitting that betting urge and at much better odds then any casino. Advice, buy for the long term, only spend free money that you would've wasted on something mundane. I started by buying 20,000 shares of VET @.02 cents ea. It's now at about,07, buts been as high as .11, I have no doubt that future readers of this review will look back on these figures and wish they bought in while it was so undervalued. In closing: I'm not a financial advisor and money runs through my fingers like water through a net, this app after so many failed attempts to save money has finally allowed us a savings. It's a great feeling.

Great for new users. Been using app for about 8 months, easy to use, you do get harassed with proving your income, way beyond reason, in to things that is frankly none of there business, wife closed her account as a result. Also it’s said buying at true cost, but the fees hidden on exchange from trading a coin. Was not easy to find costs ahead of time for me at least. It is easy on and off for through ACH with Chase bank, had trouble with 2 other smaller banks limited to 1k and 5k transfers, chase allows 25k, once I did a withdrawal and had no issue. They just now opened up US to use a separate program to exchange tokens ( coins), so should be less expensive fees in trading and remember you will pay transfer fees to other crypto wallets ( called gas fees), but the coins moved dictate the amount, due your research before trading to check tax consequences for each and every transaction, can be a nightmare! I gave app 4 stars, over all better that Coinbase as far as I’m concerned. Look at there debit card choices, nice options and rewards. Other features are nice like staking stable coins, however they just announced a reduction in interest in staking those. Overall great company, growing leaps and bounds

Not an ideal trading platform, but…. I fell into it, I don’t really like the fact that you can deposit any amounts and have to reach a milestone minimum of 100$ in bitcoins before you can withdraw it to your cash app or other wallet. I would like to see closer and more accurate readings and the fee’s could be less relentless. This isn’t an app for you to trade your lunch money. If you want to play you better bring some loot or you’ll just be ground down by fee’s and slightly inaccurate information. It’s most likely worth trying out the other apps on the scene because I’m sure that there’s more short stack friendly apps that’ll provide trading information without learning the hard way. Although my borderline negative disposition on this app I’m sticking with it and hoping for the best. But If I were you reading this bit of information then keep your options open and weigh your options before dropping some coins into the machine. I recommend staying away from the strike option and other guessing games they say you’ll be rewarded for for your accurate prediction. I all to much had seen a booming coin crash as soon as I made an investment…… weird huh? :P Best of luck and trade responsibly…. Somewhere else in my own personal opinion.

DO NOT download or put money in this app!. I’m an Admin in a trading group and we all share different ideas and alert each other of apps that steal your money. This APP is horrible!!!! On this app I had most of my money in ALGO (Algorand). It took a nice 20% increase and I went to go take the profits and move them to CRO. MAGICALLY my ability to trade was stopped! I contacted them, took screen shots, let them know what was going on and that I was losing my profits by the second…. They responded saying it would be fixed later. Not “let us trade it where you need it or anything of the sort”. They waited until it dropped all the way down to what I bought it at! Then had the audacity to say, and I quote ”. Thanks for the reply. I totally understand, however, the issue was resolved and you were able to withdraw the funds. If you have additional questions do not hesitate to get back to us.” They basically said screw you the same way Robin Hood app does. Scams. COINBASE and COINBASE PRO is the way to go. DO NOT GET SCAMMED WHEN YOU SHOULD BE MAKING MONEY! Again, do not use this app. Buy rates are always off compared to the actual market and always in their favor. They say on these reviews “contact us and we’ll look into it” but they just blow you off once they scam you. You buy for more than the market and sell for less and they don’t let you sell if your currency you’ve put money in pumps. I wish I could put negative stars instead of one.

Dont use this app. First of all would keep rejecting all my deposits to my fiat wallet and when I reach out for service it is impossible to get a response, and when I finally did, she said “I am assuming your needs may have changed or problem has been solved if its not feel free to reach out to us and we will prioritize your concern “ I reached out again and yet to get a response or a resolution to why all me deposits keep getting rejected. So I can’t fund my account or get a response to what is the issue, they will keep saying contact support and would love to take a closer look at your problem but I know even then I probably won’t get a response or a resolution and at this point I am just waiting for my term in crypto earn to pass so I can transfer all my crypto to another app. Updated, they said “rest assured support will contact you “ yes they did contact me, they told me they are having 0 issues on their side and that I need to try alternative options to deposit funds on my account. Guess what? The alternative options require fees and are not instant except for Apple Pay to instantly buy crypto with fees. I also noticed the price differences on there vs other apps, they do have significant differences in their favor, so those are like more hidden fees. Just you are better off using any other app.

New investors beware. If you’re new to the app because you’ve fallen for CDCs marketing, or maybe a friend recommend the app to you, be careful. CDC has been very very shady the past few months. They change huge polices over night, multiple times a month, and without notice. At least recently. You can’t trust them. Don’t fall into the trap too of getting one of their cards because they can slash those rates overnight (as they did) and then “upgrade it” slightly to make it seem like they’re doing you a favor lol look up some of their Reddit forums and you’ll see how much of the community, especially a lot of their older loyal investors, have been screwed over lately. You can’t trust these guys because they don’t communicate ANY changes they’re going to make. Or if they do by chance, they’ll enact it days before the announced date just to throw everyone for a loop and screw them up that way. The only people who will try to convince you that CDC is still good are the people who invested more than they can afford to lose in CRO (their crypto). They’re afraid if CDC goes down, CRO will go down and they’ll lose money. My advice is to use coinbase instead. Never had any problems with them. CDC also recently reversed transactions when people were trading and making profits!! Look it up and be careful with this app/company.

Account hacked. This is a fast growing crypto exchange and you see their logo everywhere they are marketing heavy. However, my account got hacked and they emailed me, stating there were abnormalities and unusual activity in my account. They locked my account and made me jump through hoops to get it unlocked, (sending at least 10 different selfies, stating pics were too far, too close etc. and some other steps.) when I regained access the majority of my tokens/coins were gone. I made them aware of the missing coins/tokens and they said they would investigate it. Again, they made me jump through hoops to start the investigative process. (Again with the selfies and other steps etc.) After a few days they sent me an email and said, there are no abnormalities with your account, we concluded you are responsible for the missing coins/tokens. Very strange since they informed me there was unusual activity with my account and locked it. I wasn’t even aware of it. I guess they didn’t want to replace the tokens/coins or admit they were hacked, who knows. I filed complaints with the SEC and FTC. So be careful with this App. Not a very good experience for me.

The worst crypto app I have ever used. I cannot believe the ordeal I have been through with this company. I have used 4 other crypto apps and I cannot believe how clunky and buggy this app is. I transferred money to my account, then I could not sell or transfer my money for one whole month. Then I had to talk to customer support and send them bank statements showing that I indeed transferred money from my bank to their app, and then magically only then could I see the interface to transfer my money out of the platform. But low and behold, I cannot actually complete the transfer because the app freezes as soon as I click “confirm” to transfer my money out. Then I contact customer service again and they are asking for more ridiculous things. I don’t understand how I have to keep contacting customer service to trade my stocks and transfer my money. This app is a scam! Do not use it to trade crypto. All they do is take your money hostage and make you jump through hoops for the most basic features. Now I want to close my account and it’s one headache after another.

Jerks. To register I had to supply pics of my ID front and back and also selfies, etc. They took over a week to “verify” me when they said it could take 2-3 days. Reached out to customer service in their “chat” feature, but they didn’t respond until several hours later at like 2am and all they said is that it could take a couple days, and then a few minutes after that they closed the chat because I was unresponsive. Then, it turns out they “can’t verify” me... not sure why. No option to check pictures or answer questions or anything, so I reached out to customer service again. Same thing, no response until several hours later in the middle of the night, only to tell me THEY DONT HAVE TO TELL why they reject people, and then closed the chat because I wasn’t responsive. Super disrespectful to treat people like that who have trusted them with their sensitive info. At least have the courtesy to explain what’s going on or give an opportunity to work through whatever the mystery issue is. All my accounts are in good standing. I have no idea why they wouldn’t approve me except *maybe* that I am conservative and they have opinions about that.

Doesn’t allow you to buy crypto after a while using the app.. I’ve been using the app for about 6 months now and was actually enjoying it. But for the past week I have been trying to buy different crypto and everytime I try, it never goes through. There is always a blank white page after trying to buy anything. Sometimes in will say there is an error that occurred. So I contacted the app through the chat and they could not help me at all. The help chat is completely useless in this issue. I asked if there was a number to call but the chat doesn’t help you with that either. Then I figured maybe it’s my bank that is not letting the transaction happen but I called my bank and they said they haven’t stopped anything or seen any attempts to buy crypto from the app. Today I tried to delete my card information from the app and then re enter my card information to buy some crypto to see if that would make it work. To my surprise the error occurred did not pop up this time but instead the app says that my card issuer declined the transaction and to call my bank to fix the issue. Well I did call them again to see if now they where declining it and they told me again there was no attempt to buy any crypto from the app. My bank didn’t decline anything. So the app is just falsely accusing that my bank declined it. This app has to many bugs and when you need help for anything there isn’t anyone to actually talk to. It’s trash.

Scam Alert! DO NOT INSTALL CRYPTO APP. UPDATE: I have been in contact with the Crypto support team. It is the absolute worst! Now, every time I send an email asking them the status of my money, this is the response I get:”We are awaiting an update from our dedicated team. As soon as we have an update, we will let you know.” BTW, this has been going for over one week!! When I used to transfer money from my account to Crypto, it took a couple of seconds. There were no issues at all. Now getting my money from Crypto has become the biggest headache! I REGRET downloading this app! I have been trying to withdraw my money from Crypto into my bank account. They use Plaid to connect to your financial institution. For some reason, Plaid throws an error message stating ‘Something went wrong. Please try again later’. This has been going on for a few days. Crypto support says the issue is with Plaid, and they can’t give me Plaid support contacts. When I got with Plaid, they say to contact Crypto. I have done all the troubleshooting steps Crypto told me to do, and still doesn’t work. But surprisingly, there’s absolutely no issues using Plaid to withdraw money from my bank account and sending it to Crypto. No error messages there. But trying to get my money from Crypto to my bank account somehow, miraculously doesn’t work. Crypto is basically now telling me there’s nothing they can do about it!!!

High withdraw Minimum, bad 2fa for some, high withdraw fees. All of these problems are only issues for the user who is moving under $1000 dollars per transaction. Their withdraw min is currently .003btc which at the time of this review is around $150. Small time funds will always be locked unlike many other exchanges with much lower, usually 0.001, or with Gemini, 0. If you’re using this to invest small time money of DCA I highly recommend turning away. This app has a $20 withdraw fee at .0004btc to move it to any more secure wallets. Their 2fa bugged out and I had to reset it. I had to spend over 4 days sending and buying funds to get enough btc to finally withdraw just to discover there’s a $20 withdraw fee. Every other exchange I can think of has fees so small they’re still under $10 when moving thousands. Half of this bad experience is due to my negligence of not researching withdraw mins and fees. So it goes to show to do your research. Either way it would not have ch aged my opinion, My mistake doesn’t negate that this app still has high withdrawal mins, high fees, and high withdraw fees. Steer clear really, their cards aren’t really too worth it if your a small fish. You need $1000s of dollars to get the food benefits.

Shady business practices. BE AWARE AND LOOK AT THE REVIEWS, LISTEN TO THE CORRUPTION WE HAVE TO FACE. It takes months to fighting back n fourth to get an account deletion. They sold my personal information to the EU, IRISH PROTECTION AGENCY AND OTHER UNKNOWN ENTITIES WHICH THEY REFUSE TO TELL ME WHO. They said just file a complaint with a protection agency? Im in California so they pulled some shady stuff using other countries laws to protect them. The USA cannot and has no jurisdiction to who these idiots spontaneously say file complaints with. They illegally say they are holding my personal information for 5 years as to throw a tantrum for me closing my account. They do not have to hold it this long. They legally can but they do not have too n because i want my account closed due to some corruption this is how they fold there arms and cry. Their response is so bad im just glad im done doing business with idiots. Who use laws from other countries which we as Americans do not have to abide by at all!! Just to prove how they can corruptly watch your financial transactions. They are watching my banking activity even after i closed my account!! Be very very careful when you open an account here. They have added illegal activity to there terms and conditions which no other entities do this and call it legal. Only these idiots

Great app once the kinks got worked out.. I have been using this application for all of my crypto buy/sell/sending needs. Once you understand the “flow” of the app, like how to send crypto, it made sense and builds a lot of trust in the user. It is near impossible to send crypto to a wrong wallet, it simplifies the “bridge” to the off exchange wallet functions, it make it easy to add and subtract fiat from bank to bank. It does a lot of different thing well. And with less restriction like daily limits and what not. A lot better than some of the other apps like coinbase and the like. Yes there is a learning curve so on a scale of 1-5, one being cash app simple of just see bitcoin buy bitcoin, to 5 being the full exchange with stop losses, shorts, leverage trading etc, this is a 3. Almost like a gateway into the more complex trading dex’es. I love and enjoy all of the extra added functions and information like the average cost of investment and so on. Great app. They have invested a lot into make it more informative, user friendly and a safe place to make crypto investments.

Beware of this site. I downloaded this app on May 19th, it’s been 18 days now of emailing back-and-forth and also using the chat on the app which does not work very well and is no help. Do not invest any money through this app unless you are 100% approved. This is a nightmare and I’m starting to wonder if this is a scam. I have sent in my drivers license, proof of my physical address, a selfie of me holding up a piece of paper with the date on it and everything that they have asked for to prove that it’s me and I have a physical address.. I live in a town where my mail is delivered to a PO Box. I’ve given them both my PO Box and my address. I’ve been told they can’t except a PO Box. I don’t need to receive any mail from them and have given them my home address like I said. They had no problem with me taking my money through my ATM credit card but now I can’t sell anything if I want to because they can’t approve my information and I certainly won’t buy anything else through this app. Trying to find the email for the CEO @ Kris Marszalek, is impossible. I am outraged, to say the least. I need this resolved as soon as possible. You already have my money, my info and everything that you’ve asked for. Buyer beware. 🤬

Not secure…. I got a legal name change and contacted support to update my account with my new name. I go through the process of uploading the court order document my drivers license as well as a picture of me holding a written out verification sign that they asked me to create I literally sent this stuff back to back about 5 times because either they have you speaking to a bot or they have you speaking to a foreigner that cannot understand English in its simplest form, this makes no sense at all the first set of pictures I sent should have been enough, seeing that it’s not and they keep asking me to send the stuff over and over I’m just going to close this account especially since seeing that the support is a problem amongst multiple accounts, this app is starting to sound like a scam to me, this has nothing to do with security so I don’t want to hear that bull, this is a problem because they don’t have any first language English speakers, all they have is a bot to answer support questions or a foreigner that do not speak fluent English so they can’t even understand a simple sentence in simple English. I’M NOT CONTACTING SUPPORT ABOUT A NAME CHANGE ANYMORE I JUST WANT THE ACCOUNT CLOSED & MY PERSONAL INFORMATION DELETED OUT OF Y’ALL SYSTEM!!! PERIOD.

Apps good customer service is horrible. I like the app as it’s easy to buy and sell and move money to and from your bank. But if you need customer service good luck. It’s down right horrible. First you send a message to a robot then it say’s sorry we can’t help you we will send you to a live person. The person I got was pretty quick getting back but couldn’t fix my request so she had to send me to someone else. This was a joke. They sent me the same info the last person tried even though I had screenshots then I waited and waited for this last person to even see my message. I stared at my phone for 30 mins until I got tired of waiting. A hour or so later they sent me a message finally and all it said was looks like you are unavailable if you need anything else please feel free to send a message. Like what?? You only waited 21 mins before you said later. I waited a hour. All together it was a total of 3 hours to end up getting no help. I’m so angry right now. Glad it wasn’t an emergency!!!

Okay I’m doing a new review.. I’m only giving four stars because you really need to do your homework to learn about prices. The coins themselves have different sale % that come off the top. Crypto itself has no fees for buying/a unless you’re using your debit/ccard. However you need to learn the sale percentages of the coins. The price reflected on the graph daily is not the actual price. That’s the buy price. What I do is use the Binance app for the real price so that I’m not ticked off when I sell and find it’s $20 to sell when actually they’re reasonable. Setting up a bank account requires specific banks. Make sure yours is on the list. Once you get the hang of the fiat wallet and your buy/sale percentages it really is a great up. Set all your financial stuff up and get your bank account squared away before you buy anything. Get secure with how to get your money back into your pocket. Easy to use. Highly recommended.

Falls really short. I was really excited about this app based on what it was supposed to do. It does not do what it should. The UI is extremely difficult to understand since they use odd terminology that would normally mean other things like “transfer” might mean to another wallet and not from one coin to another or you might need to select the word “sell” when you just want to convert one coin to another. It gets really confusing and is not user friendly at all. Support is very, very poor. I ordered the debit card and got an email saying it had been sent but it didn’t come. After a couple weeks I wrote to support but they never answered. I finally got the card two weeks later and activated it. I tried to top it off with the balance the app said I had but my balance was in their coin and it doesn’t have an option to use that for the card. I tried to sell their coin but it said it was locked. It turns out, the balance was from their “gift” which can’t be unlocked unless I buy more coins and stake them. It was complete deceit. I would not recommend this app at all and would give it zero stars if I could.

DO NOT USE. I was informed about trust wallet and thought it would be a good way to have short term investments. I ended up putting a lot of money into trust wallet following the advice of a financial advisor. When I wanted to withdraw it all back to my bank because it was way too complicated for me; I was told that my funds were frozen through a third party regulator. I have spent over a week chatting with customer service. I was originally told that I needed to pay BCT to get my account unfrozen. I learned that this was a scam. I have repeatedly chatted with “who is supposed to be customer service.”. I am being told I have to pay a deposit or bond of $104,000 to have my account unfrozen. I have been told that if I don’t pay this amount after 5 days they will charge a 1% fee until my entire wallet is drained and they will be donating to charity. I keep seeing there are scammers and I don’t need to pay to have my account unfrozen, but it is the same response from customer service. I have asked for a phone number, a manager, for it to be escalated and I receive nothing in return. I do not want to pay a deposit or bond to receive my funds but I can’t seem to find any other options. Again, DO NOT USE TRUSTWALLET. You will lose everything.

After 1 year. Came into this as a 5 year rookie. Due to my location, this is one of few crypto trading apps available, for that- Thanks CryptoCom! Enjoyed using the app and learned a lot. I have found the charts misleading and it seems the fees built in to each transaction are unpredictable % and often much higher or lower than the chart prices. Additionally by listing so many inaccessible tokens and coins, it makes scrolling for research exhaustive. I have submitted suggestions to ‘enhance user experience ’ such as more detailed user portfolio including cost, cost average, profits or loss etc. at one point it seemed they were listening by replying that my ideas were ‘forwarded ‘. So with each update comes ‘enhancements for user experience’ but each update focused more on NFT sales etc with no change for users view of their own holdings. 4 of 5 stars Hoping someday they add the aforementioned features and have transparent retail cost and more accurate charts.

Great app. So far I am very new to this app, however from what I’ve experienced, most of the negative reviews are from beginners that did not take the time to read and understand what they were getting themselves into. I currently have the jade green card and I can say that I have already received my Netflix rebate so that works. I have not tried to withdraw my funds yet as I’m waiting on my money to transfer so I can test everything, however I have spend money with the virtual card and got my money back in cro that way as well. So far it has done everything it should. Also, I have experienced one problem with my card info not displaying on one of my devices however the customer support has been great and they are working on it. If you find yourself with that problem, I would recommend trying a different device if possible. In the end customer support has been kind and respectful and if you take the time to understand the fees that this app should help you earn some serious cash. In the end, just do test payments and be 100% sure of what should happen and be patient. I just hope that they get a website working and one point, other than that I am happy with what I have :)

This app is run by criminals!. The whole thing is a total scam. They make it easy to buy things, but its absolutely impossible to get actual money once you’re ready. So users be aware...they will not let you access your $ and make the whole process impossible to navigate. Stay FAR away from this app. Im currently seeking legal action against this one for holding my money hostage. They have no morals and should you choose to ignore my warning, be prepared to never see any $ they control ever again. This is the single most dishonest company ive ever encountered and urge you NOT to download this app. Hope this app gets pulled from the App Store bc its basically designed to never let users access actual money. They have designed a process that will never allow users to access funds once they’ve been deposited. So, even if you make tons of money off crypto...they’ll never let you actually get your hands on it! You wouldn’t believe the excuses I’ve been given. I’ve been left with no choice but to seek legal council in hopes of getting these crooks to change their incredibly dishonest practices.

Constant updates make the app unusable. Don’t get me wrong all else consider this would be a five star app. But every other time I try to login to buy crypto or transfer money or top off my crypto debit card, the app needs to update, and it does not let you do anything in app until you update. Other apps will allow me to continue using the old version and update when I get back home but not this one, I have to use extra data AND wait for an unreasonable amount of time just for this app to update everytime I try to use it. It makes the CRO debit card practically unusable except for very niche specific circumstances and everytime you update they hit you with multiple popup adds that you have to wait until they play before you can close to actually get online and do your business. These often tell you things like “buy safe moon” or “new token I-Doge added” or “try NFTs now” which are great and all but not when I’m trying to do something else and have to wait for the add to conclude before I can get into my account to access my money AND after I already had to wait for another update. Don’t believe me? I wrote this whole review as a result of and while waiting for, the app to update…

Good and bad. I really like using this app to trade cryptos because it is fast and has great coverage of many coins out there. I think it is shady that there’s a magic “premium” added to coins when BTC is rising, and this is a money grab in my opinion because that premium is not applied when you sell. For example, CRO was .1210 when I tried to buy, and after doing the math (which is not provided because they know it’s shady) my average cost was somewhere around .125. Not a huge difference but that is hard earned profit by this point. I have been trying to get my CRO card for weeks now and I have been told that the only way I can continue with my application is to provide a picture of my SSN card. This was due to me moving addresses multiple times in the past few years because I am a college student. It is very frustrating and the support, albeit responds in a timely manner, does not seem like they really want to get you to your end goal. With all that said, I still trade here and love checking in on my cryptos. Unfortunately, after my staking period WHICH IS DUMB BECAUSE I DID NOT EVEN RECEIVE A CARD is over I will be transferring my balance to coin base or some other more reliable system.

Scam app! Allow login but block access to assets!. Thus company made an app that can lock you out of your wallet when they want to. This means they can block users from buying or selling at a time you can make or protect from loosing money. No app like that should have been allowed on Apple store. This is criminal fraud! Intent to commit fraud is a crime and using it to do so a crime. Who is responsible to bring justice? Yeah no one! So whatever money you put in here be prepared to login and see it disappear but not actually transact as a built in option they control. The bug users reported they say was fixed. Well they now allow access and show totals that are accurate but individually block use for transactions. That’s fraud at its best. If you now closed my account then give me my wallet I’d? You had no problem taking my money. It takes weeks of them telling me it’s my phone now they say senior management close my account? Hello - Um where my money? How many weeks till I can transfer my assets or cash out? What a joke! I knew using app where they control the wallet was disaster glad I didn’t go in enough to get massively screwed but what about the guys who did!!!

PLEASE LISTEN TO NEGATIVE REVIEWS. They restricted my account because I accessed form my iPad and they deemed it as suspicious activity so I can’t do anything in my account I can’t withdraw, sell trade or anything! I contacted them several times and I confirmed all the logins and I have sent a selfie with my name and date three times already and they still won’t help. The only time they answer is when I begin the support chat with “I want to close my account” they keep saying they need to confirm that my account is not under suspicious activity and that for me to close they have to enable my account I do all the steps they ask and nothing! Oh and they take forever to respond but if you take too much time to answer back they will close the chat and you’ll have to start the process again. The last thing I heard was “I’ll the revenant team to know that that have to enable your account” which was a week ago and they no longer answer. How many times do I have to confirm the logins? how more selfie’s do I have to send ? How many more chats do I have to start? This all started on the 16 of February it’s been over a month and still no help and no change. Please listen to negative review of at least this one and use any other app.

Warning: Believe Every Horrible Review. I ended up reporting this company to the FTC. Worst customer service that I have ever experienced in my life. FTC after hearing my scenario with the company stated this appeared to be a scam. They are not in the US. Malta. You have no recourse with this company. I spent more than one month messaging them half-a-dozen times to help me and repeatedly received generic robot-like answers: “We are very busy. Apologies. Will be with you in 24-hours. Contact us if you need further assistance. This thread will end if We do not hear from you again in 24 hours.” It was a nightmare. $15K in assets frozen - in a foreign country with ZERO accountability. I emailed the CEO. Reported to FTC and SEC, sent alarming messages to CEO via Twitter - both public and private. After more than one month they have unfrozen my account. I had signed up for the VISA card but no more. Can you imagine if you had a concern or a dispute with a company where you used your VISA card? Any problem ZERO customer service or accountability. Expect to use Herculean efforts to get any level of decency and accountability in a resolution.

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Me. I was recommended this app and most features are really good. The options with credit card and gift vouchers are great. The only down size, if u are trading is the fees. Even in the first month where it’s “free” to trade I would have to buy at about 5% less to break even. Now the month is up and it’s a crazy amount they charge when you buy and sell. I’ll be looking for a better platform because of this

Extremely effective well experienced crypto recovery service!. Sometimes in June I lost about 20 BTC and $450,000 worth USDT to a fake MT5 trading platform. I got lured to this trading platform with the intent to earn 15percent of my investment in each trade I thought it was a good trading platform not knowing they were sneaky and manipulating to take away all my funds. After weeks of being sad I found the best cryptocurrency recovery pundit at cyberbeast1000 (At) gmail. Whom I hired and spoke with their support team about my situation. They requested for some certain information and they swing into actions immediately. To my surprise within 3hours they were able to trace and track my stolen funds then subsequently they recover each and every penny of my money back to me without hassle or hidden charges. This is the best recovery specialist to hire to recover all your stuck, missing or scammed funds and digital assets. They are the real deal, send a detailed email to this team at “ cyberbeast1000 (At) gMail. He's extremely the best I'll urge you to reach out to him on his email to solve any related issues, I’ll recommend him because he did better.. if you have any similar issue reach out to him on his gmail! Thank you.

Question. I am quite confused by this, correct me if I’m mistaken. I’ve invested on this app quite a long time and I’ve noticed my currency always stays LOW even if there is a HUGE leap in the size of the coin. For example, I have had a investment in etherium on this app since June 3rd it was around 15 odd dollars. at the time etherium was 3000. Fast forward a couple months or so It’s up at 4700 and I only have 16 dollars and no gains at all from that huge leap? Is that normal?

Worst Customer Service. I’ve never had a worse customer service experience in my life. Still awaiting a response after 30 hours. I made a transaction based on what the support team had said and have been in limbo for the last 2 days waiting for a response. Extremely disappointed in an app that o had recommended to friends and family.

The only bank you will ever need. A bank that’s easy to use and in your pocket with less fees!? Exchange/gift cards/rebates/Visa card/savings account/pay and merchant accept- Awesome app wish people would smarten up and realise you’d be better off in life with crypto then with a tired ,inflated , corrupted system which is the government.

App has bug issues. App works really well except when you click on something it crashes and exit automatically without going out of the app on iPhone, I’ve uninstalled and reinstalled and still the same, can this problem please be fixed quite annoying

New to crypto. Based in Australia and I came to crypto at start of Covid. I have tried many apps, exchanges and platforms. This one has it all and although I was sceptical, first of thinking it was a scam then slowly warming to it, now it is my go to platform. Took months to get my MCO Visa card and again was worried about what I had put my money into but now use it daily. If I have a question the staff are fairly quick to answer it online. My only beef is that price of their own coin CRO is low and stays low. Small price to pay for no fee transactions, ease of use, cash back on card purchases and efficient transfers. Crypto convert viva la revolution

Your money is not safe. (Poor security). The security is very poor. All my bitcoin cash was taken. Fortunately my banking apps are much more secure. I am actually very lucky that I was just about to invest a lot more in bitcoin cash. I definitely will now not do that and I would not recommend anyone else do so. To make matters more frustrating, the so called “support” has been very slow and unhelpful in any way at all. Invest in this app at your own risk but don’t be surprised to find your balance zero and don’t expect assistance.

They can suddenly close the system. The system is very terrible; they can close it whenever they wish to as they did when DOGE jumped crazily high. Their only response is “sorry it was an unscheduled maintenance”. I believe an online high risk business dealing with cryptos should not have a maintenance of such without prior informing its client. Also, they are earning high commissions from every single trade& transaction (hidden commissions) while they promise to be a commission-free platform. What I personally experienced and learned from this app is that one must read trustpilot’s reviews first and then decided to invest money.

Worst mobile app and customer help. Trying to login to my account after a period of not login in to the app, just gives you a run around in circles. Click login, enter details, sends a Email link to click on, enter more details, then says I’m trying to register a new account and to go back and click login, do it all over again same out come. Contact customer support, take ages to get back in touch with no useful information when they do and no follow up as if they don’t care.

If I could leave a 0 review I would. This company is a fraud and doesn’t care about customers!!! Maybe if your a whale they would but this is a service that doesn’t care about your everyday small trader. And treats us like scum doesn’t return emails of release funds owed. They hold your investment from you as they please and there is nothing you can do about it. Very dodgy and unjust company and will never use them again. Hopefully they will give me back my investments soon but still have no access to my money they have locked them away and will not contact me to let me know what they are doing.

Careful it’s a fraud. I have this account. I think the company itself hacked my account. Sold all my coins. I couldn’t open my account for 1 week. Help team pretended like helping me for 1 week. After 1 week with easy process I was able to login but all my money was gone from my account. I have around 800$ now there is $3 left. Tried to contact support team no answer. It’s a scam. Don’t use this application. Finally contacted support team. They said they can’t do anything. THIS APPS IS A SCAM. THEY WILL TAKE YOUR ALL MONEY AFTER 5/6 MONTHS BY HACKING YOUR ACCOUNT AND THEY SAY THEY CANT REFUND.

5 Star Product & Service. So simple and easy to use! I had to wait patiently for the initial metal VISA card to finally arrive, but other then that, the service is great and the app is so simple to use! They are experiencing overwhelming demand for there product & services atm, but if you’re willing to be a little patient while waiting for your shiny new metal card to arrive and want to buy and sell cryptocurrency easily, then this is the app for you! :)

Zero customer service. *Edited in response to their comments of my review* I’d give zero star if I could. I was trying to get their VISA card through the app, bought 500 dollars CRO, and locked in for 180 days, followed every step in the app, got stuck on address verification (I’ve provided all the documents required). After 3 months waiting I asked for help, initially was a bot answering me from memory as I couldn’t see the message in the app anymore, it couldn’t solve the problem as expected, then I sent a detailed message to a ‘human’ explained everything in detail, after a few days got a reply asking to explain what my request is, clearly didn’t even bother to read my message. So after 180 days I transferred my money out will never deal with this company again. I’m lucky that I only used 500 dollars to test the water. Keep away otherwise I can’t imagine if I really need customer service with lots of money in their hands how much stress I’ll face. Have a look at their response to my review, completely irrelevant to anything that I have said. Perfect example of their non existent “customer service”.

Crypto card appears to be unavailable in my region but the app still says I can get it. The screen in the iPhone app to do with meeting the requirements for getting a metal red ruby Visa card is exciting yet it doesn’t say if the address verification is now or after staking CRO for 180 days. If I knew for sure that it was available in my region of Australia and that the address verification was going to be on the site or app at some point so I can do it to qualify I would’ve done it by now.

Everything seems all right until….. I was trying to withdraw the USDT from my flexi Earn account and when I click the little minus at left top corner and press the USDT it keeps flash crash and no other ways to get into the withdrawal interface. How can I withdraw my USDT in Earn account?!

Customer service - 100 stars. App is great, easy to use many different features, quick trades and low fees. Customer service is not there, no one responds to chats / emails. So if your signing up for the crypto card and what to ask questions there is no one to talk to. For this reason I give the company 1 star. If they can improve and get customer service that could reply within 24 hours with a detailed correct response this would improve there app. Overall not worth it because to many things could go wrong with no support. Of your investing your money and have issues no one can help you get it back.

Easy app to use and start your crypto journey. Payment system is easy and can select most of the coins you would be interested in, helps you navigate your journey into crypto with out the complexity of understanding gas fees and holding tokens to be part of your trade. Features that would be great is to be able to set up stop lost options and possibility trade out options when certain targets have been achieved with a percentage of your coins.

Like the app. I like the app but I think that there should be more options where to send your card like what if someone doesn’t want to have their card to their residential address or doesn’t have a home to live in but has a mailing address don’t you think that’s everyone’s right on where to send their cards? Thank you

Not a serious place to put your money. The whole app is game-ified as if we’re children that want to earn badges by buying garbage coins. If there is any problem with the app or your funds, it is difficult to get help and you may be in trouble. Customer service has been abysmal over the years. I even came back to use their service to buy a few things with their CRO token but thats all just scams, because you’ll lose 10% in real dollars in each transaction. Hidden costs are high. I had the card for years but the rewards are no longer anything legitimate. I felt so much better when I moved holdings off of there, because it just feels amateurish. It’s not an app for investing, its for having a gamble if you want to access some garbage coins you may not be able to access elsewhere. They are good for that.

Hacked App. This App is hacked in Australia, you can put money in easily to buy coin but they never let you withdraw your money when you sell your coins!! They block your 2-FA setting to unable to withdraw money from Fiat wallet to transfer to your bank account!! Beware this App and make sure your App is not hacked before you put some money in!!

Top up in AUD and apple wallet in Australia not allowed.. I love the app and the visa debit card, but what’s so annoying is that When you try to top up the card, it’s will only top it up SGD, then you can convert it’s back to your native currency, which is a headache also if you live in a different country than the US, which I do. I live in Australia; I cannot add my card to apple wallet or google wallet. It’s frustrating. I wish they could improve or use this feedback to support their Australian followers and not focus on only American & Singapore people as it is more extensive marketing.

Scam BEWARE, will arbitrarily Lock up your funds. This app arbitrarily Locked up my funds for no reason whatsoever and applied an arbitrary “account review” to me. They have provided the ridiculous reason of wanting to verify my source of funds after having no issue soliciting me to deposit into the app. So they encourage a deposit and then lock up your funds. They then refuse to provide any customer service about the issue and want me to jump through a series of intrusive verification checks over my personal banking which is none of their business and a personal security risk for me to provide to them. It is decentralised, it is dangerous, they are a law unto themselves and this is not a place for your money, you have been warned.

Login problems. I go to create a new account up to the point where I gotta input my phone number and whenever I put it in I just comes up with a message that says “ok” and nothing happens so I delete the app and reinstall after seeing someone online say that it needs a fresh reinstall and I go to create my account again input my phone number and it now’s comes up with error message saying that I his phone number is already in use and that I need to sign in using the email that it is bounded to however there is no account due to the first part

Extremely slow to reply. The site seems ok, lots that can be improved. My biggest issue is the time it takes for you guys to get back when I have an issue. It’s all good saying time and time again due to unforeseen issues we are struggling to get back to everyone, hire some more people for crying out loud, you want to be a leader in this, well you need to perform. Been waiting for days now for something I deem very important.

Slick App. Slick app, regular updates, great for tracking prices... in Australia they linked up with NPP enabled bank so bank transfers are really quick (after the first one). Yes you really can earn Bitcoin interest amongst other things. Just watch out for the spread! There may be cheaper places to buy and sell crypto in my opinion. However if your looking for someone to custody some or all of your crypto this appears 100% legit. Did I mention the newly announced partnership with visa ?

Best app. The simplicity and non confusing design of this app is what makes it more easy to use and more understandable makes trading cryptocurrencies a lot more efficient and easier only have one issue tho I have deposited more than $300 so far into this so that in the near future I could withdraw some of profits but somehow I can’t withdraw any amount whatsoever and I’ve tried doing it again so but still it says you need deposit some money either Via bank transfer or the other option which like I said can’t be done so please fix this for me in case if I want to make some withdrawals in the future. Thanks for the amazing app

Great app. When I was about to start with Bitcoin this app was my first choice. For some reason I wasn’t sure if it’s not scam. Then I saw on tv document with millionaire who bought thousands of Bitcoins when was $1 worth and this guy paid with your card. Now I’m watching ice hockey and big advertisements behind the nets. So happy you doing well as your app is top when I compare with others I used.

Not bad. I’m assuming you’d have to get used to it’s difference with their interface at first but it’s pretty convenient. It does what it needs to do and when I emailed them for help, they were responsive so no complaints here. I have a great idea for you guys to add for your app if you’re bothered to pop up and ask about what it is but it’s up to you. Anyway, keep up the good work :)

This app is crude version of what it could be. First thing, the service is way too slow like verification took an awful lot of time which compared to other platform is actually ten times slower. Customer care and withdrawing money are also as slow as verification. And other thing I didn't like about this platform is that you cannot surf the app without verifying. I would’ve liked to at-least surf the app while my verification was pending. There is a lot of room for development. Only then it could compete with binance.

Overall a very good app. A few things could make it great though.. The app is very easy on the eyes, doesn’t have too much going on like some other trading apps. It’s very easy to understand, even for me, someone who has never bothered to look at stocks before. A few things that could improve this app a lot: Being able to edit and move your favourites list. I’d love to be move a few coins to the top, but this isn’t possible. I’d also love to be able to change the money amount when buying something. I normally try to spend a certain amount of money, but this is insanely difficult at the moment because I have to change the value of stock I’m buying to try and get the right amount of money. Let us change both.

Poor customer service, easy to use app. App is easy to use and ideal for newbies. Customer service is incredibly bad, can’t resolve simple customer issues. Always have standard reply’s like “issue will be resolved as soon as possible”. Months could pass and when you enquire again after getting no update you have to start process again with new customer service person to hear same phrase again. Should spend more on customer service & less on advertising.

Harass customers and poor English. A staff member named Viggo harassed me and sent spam despite repeated requests to stop. I asked a simple question about whether I could use my card at an ATM. Over the course of almost an hour he evaded my question, responded to questions I didn’t ask, and despite my attempts to make things clear (perhaps his English wasn’t sufficient?) he persisted to make the experience as unprofessional and uncomfortable as possible. The last 3 communications I made it clear he had failed to resolve the problem and the conversation was over. Instead, Viggo persisted, and continued to send me emails that amounted to Spam and Harassment.

The best Crypto Trading Platform. Here you will be able to purchase trade and stake crypto currency at your finger tips with out all the complications of other crypto platform issues as well as earn a referral fee and many other rewards! whether you are a seasoned trader or a new beginner like me this app all on my mobile is a simple easy to use and quick way with low fees to invest and purchase crypto currency. Fortune Favours The Brave! Remember to be responsible.

Revert the trade interface to the previous version. In the last version you finally fixed the trading interface. Now it's back again to the buggy version that keep refreshing the position of the cursor everytime you try to delete a number from the amount. It's annoying and it can lead to errors when trading. You created a nice new interface to fix the problem. Please revert it back to the last version.

There was no way to take money out for months. Downloaded the app about 8 months ago. Seemed fairly easy to use but an issue didn’t become apparent until I wanted to sell my Crypto. There was absolutely no way for me to set up a fiat wallet (yes I followed all instructions and tutorials I could find). This meant I could not sell any of my Crypto to cash, and even if I somehow managed to do that I wouldn’t be about to withdraw the money. This meant that the money I had invested was just floating in the crypto come what may… meaning I had just wasted money. I addressed this with their technical support, showed them the issues and they kept telling me to follow the same tutorials. After an hour and a bit of talking to them, they eventually got it and realised that ‘the fiat wallet feature wasn’t installed on my app’ which they later installed, but did not offer any form of compensation (obviously the markets had gone south from when I had wanted to sell) Given that I downloaded this app expecting it to be ready to go, had installed every update when they were released, it’s a bit rubbish that I may not have been able to ever take money out if I hadn’t realised there was a problem, and had the mental endurance to talk to the technical team for that long. The issue has since been resolved but I have taken my money out at a loss (I don’t trust the app now, so would rather take the hit) and will not be using the app again.

Pretty Good But Could Do With Some Improvement. I’m new to crypto and tried out a few different apps and this is my favourite by far, lots of tradeable coins and low/no fees. Pretty easy to use and easy on the eyes. However I would really like to be able to make stop loss and take profit orders. It would also be great to have the option of customising the charts, even a candle chart option would be nice. Also it’s really annoying how long it takes to transfer fiat currency in and out of the app from your bank account and that your wallet isn’t shared between the app and the desktop exchange.

Didn’t expect its to be so good. When I first started using this app I was already using other ones and didn't think much of this one but when I started having difficulties with the other ones, this one had all the solutions so l've started using more and more and has become my favourite now, very good job designing it !

False advertising, Scam. If you are here for the MCO card. Do not bother, they wont issue it anymore because they dont have a vendor right now. And if you have made a CRO stake (6months) for the card then it’s too bad, no benefits for you. You cant cancel your stake either. All i can do now is wait for 6 months for my money to get my money back with no MCO Metal card or cashback benefit as promised. Tried hard to talk to the support. No solution given. They dont care. Becareful when you are trading here, fee is quite high. Lots of promises and false advertisement which sounds good but you might ended up stuck like me. Use at your own risk. For me, i would not recommend it to anyone. Regret it so much.

Almost 12 months of being a user, I haven't looked back once!. This app is such a great cryptocurrency app that is very easy to use and convenient to keep digital assets. It takes patience and a lot more calculations or predictions to be able to achieve all l've gotten through crypto but strategizing when to buy, hold and sell my crypto put me on the edge. If you're not consistent with daily tracking of crypto price fluctuations, you might find it difficult to gain excessively but I came across a trustworthy crypto and IT expert through a very close friend who got their services from her in recovering her lost bitcoins and learned that they can recover compromised or lost crypto wallet. I would recommend the services of globallspyc @ Gmail to help you invest or recover your stolen or lost coins successfully as quick as possible.

Where is the trigger order function?. I can’t find where to place an order to trigger a buy/sell based on price, it is such a basic functionality that I don’t believe a modern app wouldn’t have this. Programs i used 20 years ago have this as a basic function, but I’ve been struggling with the app and app help for days and can’t figure out where it is. Are the developers expecting us to be on the app 24/7 tracking price movements???

Need update. I have been using crypto for more than an year now and is also having a crypto card. I love the app and its interface. But there is a major issue which need to be fixed. I would use the app to buy coins, and so i put the notification on target price or percentage change so that i can withdraw or invest accordingly. But the notification always arrives late. Very late. And sometimes it doesn’t pop at all. And thus forcing me to move on to other app.

Didn’t expect it to be so good. When I first started using this app I was already using other ones and didn’t think much of this one but when I started having difficulties with the other ones, this one had all the solutions so I’ve started using more and more and has become my favourite now, very good job designing it !

Best out there. On top of having a full suite with staking, cards and defi they have incredible customer service. I had funds lost that were recovered, I’ve used a few different exchanges and none have customer service comparable with this. Shout out to Harris for helping me recover my funds

Good UI but scam. I’m very over the difference in prices. It’s been an absolute struggle to make any profit on this app because of bs price differences. Home Screen might say I have say $500 holdings, but after reviewing the accounts tab, I might have $450, and if trying to sell that amount, it’s only worth $420. Better yet after talking with support they put it down to the sell screen being the most updated, however if you try to buy the exact same amount, it will be worth $510?!? Sick of this bs. Scam

Withdraw issue. Cannot withdraw funds from fiat wallet. This sounds dodgy. Asked me to deposit $50 to be eligible for withdraw due to government regulations. But I had initially deposited $100 to make the account. Anyways I deposited $50 again but still getting same message. However, 6 months later it is still asking me to deposit $50 to withdraw due to government regulations. I have contacted customer support but they did not help me and it has been over 6 months. I initially invested small amount to test the app which proved terrible.

Good app. Everything is good to me ! Easy to buy with AUD easy convenient with debit card 💳 Only the system is required to be updated the network for able to login faster and displays faster! I often need to wait more than a minute to log me in to the app!! It stuck and not working for a minute till I try to longing again! Still love this app 👍

FIAT Wallet withdrawals. I’ve contacted user support on three seperate occasions using the in-app chatting service concerning a FIAT wallet withdrawal that hasn’t appeared in my bank account even though it was marked as “processed” in the app 21 days ago. I have also contacted my bank to ensure the problem isn’t on that end. I’ve found the most common response is “referred to a specialist team” “waiting for a response”. The assistance at the minimal should include a timeline for likely resolution and any possible problem solving that the user can go through. Or for people who prefer to talk through an issue perhaps a phone helpline.

Great Company, Great App. You may find the fees are a little higher, but it’s a small price to pay to know you are in great hands, the app is user friendly and easy to navigate for beginners. You are able to seamlessly withdraw to the CDC non-custodial wallet by linking this app with the ‘defi-wallet’ app, which really suits beginners A little more thought and modern looking app would draw in customers as user experience is what we all strive for. Loses 2 star for the following: - would be great to add in token detection so that the wrong network is unable to be used. Although I am Savvy personally, this is what onboarding looks like. - app color scheme and interface needs a refresh. - absurd spreads on newly listed or low liquidity tokens, I have personally seen a $10-$20 spread PER TOKEN for an in demand product.

Bad customer service. I tried to contact multiple times regarding my visa card but the respond comes after a month stating that contact again. Customer service is very bad and response time is more than a week. They never gives priority to their customer.

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Stay away!. This app is terrible! Extremely laggy, significantly difficult to move your money or coins in/out and the customer support is regurgitating ! STAY AWAY AND USE TRUSTED EXCHANGES LIKE BINANCE

Consider your options.. If you’re thinking of using this app, I just want to point out some major flaws. #1: there’s a 24 hour hold to send crypto to a new address, which if you’ve been in crypto long enough you understand that’s a huge turn off. #2: You cannot transfer funds from your crypto card account, back to your crypto account on the exchange, so in other words the card is more of prepaid debit you put your money on, but can’t transfer that money back to buy crypto. #3: It is highly centralized, meaning that one person, company or entity controls it and all information is backed on one server or cloud. Anyone who is into crypto knows that privacy and security are what crypto is really about. To add to that if you own crypto on their exchange you don’t own the private keys to your crypto, meaning you could lose your crypto if they go bankrupt or get hacked. Or they could “mismanage funds”. Also they do report to the CRA/IRS and require KYC(Know Your Customer) which is just personal information. In conclusion, If you’re Canadian I would go with Wealth simple. They have lower fees, you can send and receive money and crypto with little to no restrictions and again you can move money from your card to your crypto account and vice versa which crypto.com does not have that feature. You cant even buy crypto with the card.. it’s actually kind of ridiculous.

Scammers, they stole my $4000. After using app for over month i’m investing over $4000 my access has been denied accused of bridging of terms and conditions by email. No explanation. No customer service, no phone number that you can talk to somebody. “We have recently performed a review of your account. After careful consideration, we regret to inform you that your account has been terminated due to a breach of our Terms and Conditions. This is effective immediately. Please accept our apologies for any inconvenience that this will cause.” Two weeks before they charge me $412.34 for currency I didn’t receive. If using this app you are stupid as I am. They were not return your money doesn’t matter what happen. scammers scammers scammers.

Stay away. Use Exodus if you want a reliable app, these guys love to take your money. I tried to transfer SOL to my phantom wallet, used the correct address and everything and never received it, meanwhile I use exodus and have no problem. Don’t worry Crypto.com, my lawyers will be in touch with you real soon, before you ask to contact you. Check your emails more than once a year, I’ve sent you 3.

“Login” takes me to “Sign Up”, so I cannot log into my existing account. Even though I tap “Login”, I am taken to the “Sign Up” flow. So how am I supposed to log in?

Good customer service. I had an issue purchasing crypto (which happens, it’s related to the verified by visa which is an issue I’ve had with other wallets); anyways funds were removed from my account but not moved to my wallet. Contacted customer service, they got back to me within a day, and within 2 days after that they credited the amount to my wallet. For a crypto wallet that’s /extremely/ fast. So thumbs up to their customer service. I do wish there was a button to view a consolidated list of all your transaction history tho heh. Edit: And for Canadians like me, use coinsquare to offramp. The fees are to high to onboard or use as a regular wallet to transfer from (this app is way better for onramping and being a user wallet), but you can transfer to CAD and transfer to you bank account with the other.

Crazy charges. I made a withdrawal of 30cad of usdc fees charged 13cad lol only received 17 so if I made a $12 withdraw I would only get $2 which is insane

We shall see. Because Binance is leaving Ontario, many coins offered on Binance are going to be hard to get. Newton or Coinbase don’t offer many small cap coins. I have yet to use this app. I don’t know why there are so many bad reviews… Their app seems quite nice. There’s a function to Deposit and withdraw cryptos from other wallets and there’s quite a bit of coins. If everything works fine it should be good. And for the people having trouble e-transferring their money in from Canada, newton is really fast.

Buyer Beware!. If you live in Canada DO NOT use this app! They are happy to take your money to buy cryptos on their exchange, but don’t tell you that you cannot convert your money back to CAD after purchasing cryptocurrency through their app! :-(

Scam alert. This is a scam. You use interact etransfer and you do no receive your money. They will keep giving you excuses why your money is not in your account “its because their not giving you money “ they are just ripping you off. It says it will be processed in 1 hour and they dont process it. If you contact support they say their trying their best to work on the problem but they dont do anything. Risk your money but my advice is using a different site like coinbase or something where you wont be scammed at all.

Trash. This app is a joke. They charged me for crypto I bought but I never received it in the app. Now there not replying to the issue. No wonder why they’re not in the top charts. Their trash lol

Awesome App For Canadians!. I love how this is a one stop shop. Setup took less than 15 mins, etransfer took about an hour. Buying SHIB was super easy. Highly recommend this app.

Works Great 🇨🇦. Simple, fast and effective. No issues getting my fiat back or transferring my crypto to external wallets. Love this app.

A decent app. Hello, I live in Canada and have manage to make money with this app. Likes lots in doge and holo. However, there’s something I really don’t like. I would like to be able to set limit on the price I would like to buy/sell instead of having to be on the app all the time to get better returns. If this Could be achieved, that would make this app a 100%. Im looking forward to hear back from management, Thank you,

Most chaotic customer services I have ever experienced.. Its been 2 months that I’m trying to close my account. I don’t know why it is so hard and why it is not an option available via the app, anyway. I have spoke to 5 different persons, or maybe bots at this point, I don’t know. Each time, they thank me for ma patience, ask me if the request is still relevant and after that, a new person will ask the same questions I’ve been asked before. All of that, after I responded to their questions to be identified. Other people got their accounts closed without any reason. This is beyond stupid at this point. Do not download this app, you will lose your time and money.

E-transfer in Canada. To Canadian, I have transferred money through the request which this app allowed me to do with Identification number 5 days ago and my money never settled into my account. Not a trustworthy app. I don’t suggest as their customer service is not responsive.

Worst app. So many fees and always takes weeks before I have my deposits available

Upgrading card huge delivery issues.. Upgraded my card over a week ago. New card hasn't even been shipped yet. Might take few more weeks if not months. Going to competitors.

Arnaque / Scam. J’ai acheté $shib 3000$ cad à 0,000075, puis quand il a atteint 0,0000085 (+9%) je voulais vendre pour gagner +275$ normalement. Le problème c’est qu’il ne te vendront jamais au prix du marché, j’ai vendu à 0,000085$ j’ai reçu 2960$ et oui j’ai perdu de l’argent, sur d’autres application le prix du Shib était le même. C’est une vraie arnaque cette application.

Can’t take my money back.My money is trapped in app.. It’s already been 1 week for the complaint, no body gives reply. Can’t take my money back coz they are taking months to verify address. So it’s just one side game. You can only put money in. You can not take it out.

Useless Garbage Worst App ever. Takes 45 years to open an account where you’ll receive 92 login emails which don’t access because you’re too late to do so after their email comes in 45 minutes later. Then afterwards when creating a password, they will tell you that you’re passwords will not match. This app needs a new IT person on it by tomorrow or everything is plummeting.

FIX THIS NOW !. I am a Canadian with a large stake in crypto, but little did I know that Canada is not supported on this app yet. I have no way of width drawing my money. My money cannot be moved out of crypto.com. Fix this.

By far the safest crypto app for retail traders. I’ve used this app since early 2022 and have well over 6 figures worth of assets here. I genuinely don’t understand the reviews calling this a “scam”, and think it boils down to their own incompetence. The app is constantly updating new features, and is a great place to hold your coin, while also investing it in term deposits. The VISA card is great, but it only gets really good at the Icy White/Frosted Rose Gold Tier. Below that, the card is quite average. I wholly recommend this app, even if all you plan to do is hold some Bitcoin or Ethereum. It’s safe, you’re insured for up to 300K, and tbh with all the legal troubles surrounding FTX and Binance, I frankly don’t trust anywhere else. It’s extremely reassuring to know that this app is (as of writing this at least) the most regulation-abiding crypto platform. With numerous security, trust & regulatory compliance awards spanning from many bodies of government. So yeah just my 2 cents. The app is only really worth it if you get the VISA card imo. It enriches the entire user experience across all of Crypto.com’s apps.

The Future. Good Exchange. Easy to use. Get the Metal Ruby Red Visa Card!

Canadian with no issues.. Been using this app since June 2021 and no issues. Cro cashback has been nice! Saving up for the next level!

Nice app …. Sweet app easy to use , great support nothing bad to say ….

Simple and easy to use. The best app to buy crypto in Canada.

Scanner won’t work. I’m trying to pay something online and my scanner is only saying “Rescan QR code” I’m like I put some money on it for nothing?

Great app. As a Canadian where it’s not so easy to buy crypto, this app worked amazingly set up Funds in exchanges made all done so easily! Don’t listen to the bad reviews I have had no issues and will use again and.

One of the Worst customer services. It’s a nightmare having to deal with their customer service. Very Bad experience.

Scam. Dont buy anything if you re in canada . i bought some tokens of SHIB but never recieved after they cut my money from bank account .. they are big scammer . Trust me its garbage

Canada user with no problems. I’ve seen lately a lot of negative reviews of people saying they can’t withdraw money back into their bank & don’t use if you’re in canada it’s a scam I’m here to say I think those people don’t know how to use the app or putting in their e transfer information wrong because I’m a newbie in crypto & haven’t had the slightest problem with anything Yeah maybe the app can be slow sometimes but I’ve been able to withdraw my money from crypto.com easily usually comes within 2 business days To summarize this is a great app to use if you aren’t an idiot who doesn’t know how to use their phone, still can’t understand how so many people can’t withdraw never had a problem with that

No customer support. Hi, I’ve been trying desperately to contact customer support for over week. The app quotes response times of 2 hours but no one is responding. I’ve had seemingly automated responses every 3-4 days apologising and asking me to resubmit my query if it’s still relevant. Do other people actually hear from An agent??? I desperately need help!

Serious issue for Canadians. Can withdraw from BUT NOT DEPOSIT TO Canadian Bank

Scam. This company is scam They won’t let u do anything really unless u meet high limit Some ppl can’t afford Then when u want take out ur money or coins they won’t let u again I lost 50 usd oh well I will not add any more money unless I can take out my coins to my wallet scam scam

They’re devaluing currency and the fees are too high. He been with them for 4+ years now. They’re adding 70b tokens to their own crypto effectively creating 5b usd out of nowhere. They’re devaluing everyone’s investment. Their sell fee is over 15% as well. DO NOT CHOOSE CRYPTO COM

Stole my money. I tried to buy over $300 in crypto. Would have made amazing profits because the particular crypto is doing amazing. Went to purchase 3 separate times, all of which processed and during which the app crashed and the funds never showed up on my crypto account. But I was charged on my bank statement via CRO. Customer service is a complete joke good luck getting a hold of a real person. Apple seriously needs to look into this app it's ridiculous. I can't believe I'm scammed hundreds of dollars and no answers for it. I'm out so much profit even beyond this because I haven't yet been able to access my invested funds in my account and transfer and sell as I see fit. DO NOT USE CRYPTO.COM.

Best platforme ever. Vous voulez faire du cash? Entrée ce code en référence et les bonus vont entrer vite pour vous sans rien faire! La carte de crédit en métal est très luxueuse vous ne passerez pas inaperçu. N’oubliez pas le code en vous inscrivant: copier et coller jub82c7mkv

Impossible à joindre. L’application est relativement bien pensé. Mais en cas de problème, il n’y a pas de chat, courriel ou téléphone. Dans un milieu de finance c’est inacceptable, et c’est un gros risque

Don’t even bother you’ll get bent over. Worst app for crypto in the world. You get it in the .... anytime you sell they take a massive cut and good luck transferring the crypto they rob you 3 times over. They’re platform is garbage better using binance.

Cancelling account. Been trying to cancel my account for over a month now. Response time is terrible and all they do is keep passing you over the next rep and never solving your issue. Please stay away from this app. There are so many better ones to use, hence why my friends and I are all cancelling and using a different platform. Biggest regret is signing up for this, been trying to close my account since November. 👎👎👎👎

Transaction Fee. Horrible BTC withdrawal rate I withdrew 0.0015 and got charged a fee of 0.0004.

Crazy Huge Spreads. Complete rip off spreads are insane it say your value is 2529$ but when you go to sell they only give you 2212 $. Plus’s what they took for you too buy in. Absolutely no customer support . You just get the email saying they will look into your issue and then never contact you . Should not be legal to take that much from people trading

Yea it’s not a scam don’t let stupid people fool you. Everything works beautifully on this platform , use fiat wallet too transfer funds from my bank to my hot wallet instantly. You guys need to copy your 9-10 confirmation code from your email and type it in the fiat option to deposit funds quicker. 3.5% fee for buying and trading witch is pretty low compared to the rest of the platforms. And I don’t care what anyone says about the 24/7 chat, to me they answer me right on time when ever I need something their is always someone there to help me and joe they have a call back setting so perfect. Cro coin will reach a dollar very shortly and everyone will be sad they missed out

It’s user friendly and fast. I live in Canada and tried to buy and sell some currencies and it worked fine for me. It took the two days to transfer the amount to my bank account.

Canadian Users. There are a lot of reviews on here saying that if you are in Canada, you cannot use this app. This is not true ( at least not as of April 2021 when i started to use the app). I have successfully etransferred my money into and out of this app. There is no fee to transfer money in and out ( unlike some other apps). I have had nothing but success every single time i put money in and took money out. For me, this is an excellent app. It has plenty of crypto to buy, it also has plenty of platforms (Crypto Earn, Supercharger, credit ) and a credit card ( visa debit ) that you can use. That’s well more than other apps. Overall, its a very well rounded app with plenty of options and easy to use interface. It did take some time to get the Visa card, but not that much beyond the time frame they indicate. The only thing i woudl say is that it takes close to a day for a customer service person to respond to the query. However, all in all, my questions were not very urgent, and they were answered within the 24 hr period. Also, all the dialogue is kept inside the app. Overall, i think this app should be rated higher than it is, and the reviews pertaining to Canadians not able to deposit or withdraw funds should be removed as that is not the case.

From Canada and happy with this app. I was surprised seeing many bad reviews from Canadians, I’ve been very happy and able to deposit and withdraw money by my bank. Maybe depending on the banks I guess. Also I transferred money back and forth to other wallets without problems. I find this app is the easiest one to use.

Cut money when you sale coins. If any coins gain and total coins cost 100 but in selling option total price in your coins 87-88 … cut money 12-13 dollar per 100 dollar coins sale if you have 250 dollars coins show in sale option just 228 Be careful this scam in crypto app

No customer support. I’ve been having troubles with my account for over a month now. Have sent multiple emails without responding. Been unable to reach any human worker for any sort of help. Highly recommend not using this app!

Customer service non-existent. I have a debit card that I’ve used this app to top up with no issues for just about two years. No issues that is, Until recently. I sent money for a top up and it didn’t appear. I immediately used customer support in the sidebar to contact them. After using the bot to try to talk to a human to no avail, I eventually got an email. I thought I was talking to a representative at first until I started getting the exact same word for word messages in my email with different names in the heading. It’s been weeks now and all I get is the exact same copy paste “we’ve fallen short, please reach out again and will prioritize your issue” message in my inbox, or in the support chat. This company snapped up my deposit in two seconds flat. No opportunity for me to cancel the transaction. But they’re nowhere to be seen when I need to talk to them. If you’re looking for a crypto finance platform I advise finding one that actually has a customer service department. Not a useless bot. Thanks for taking my money.

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

The worst crypto app I have ever used. I cannot believe the ordeal I have been through with this company. I have used 4 other crypto apps and I cannot believe how clunky and buggy this app is. I transferred money to my account, then I could not sell or transfer my money for one whole month. Then I had to talk to customer support and send them bank statements showing that I indeed transferred money from my bank to their app, and then magically only then could I see the interface to transfer my money out of the platform. But low and behold, I cannot actually complete the transfer because the app freezes as soon as I click “confirm” to transfer my money out. Then I contact customer service again and they are asking for more ridiculous things. I don’t understand how I have to keep contacting customer service to trade my stocks and transfer my money. This app is a scam! Do not use it to trade crypto. All they do is take your money hostage and make you jump through hoops for the most basic features. Now I want to close my account and it’s one headache after another.

After 1 year. Came into this as a 5 year rookie. Due to my location, this is one of few crypto trading apps available, for that- Thanks CryptoCom! Enjoyed using the app and learned a lot. I have found the charts misleading and it seems the fees built in to each transaction are unpredictable % and often much higher or lower than the chart prices. Additionally by listing so many inaccessible tokens and coins, it makes scrolling for research exhaustive. I have submitted suggestions to ‘enhance user experience ’ such as more detailed user portfolio including cost, cost average, profits or loss etc. at one point it seemed they were listening by replying that my ideas were ‘forwarded ‘. So with each update comes ‘enhancements for user experience’ but each update focused more on NFT sales etc with no change for users view of their own holdings. 4 of 5 stars Hoping someday they add the aforementioned features and have transparent retail cost and more accurate charts.

Sadly Disappointed. Unfortunately, this company gets a pretty poor review from me. While it’s nice to have a place to purchase and store crypto that is easily accessible and user friendly for the most part, there is not much that separates this company from its competition, in my opinion. With few positives, and so many negatives, this app hs certainly lost my business. They bully users into agreeing with terms and conditions that are entirely unfavorable and unfair to the customer. They appear to offer very favorable terms on their credit cards, but then reveal that those terms are only for those staking large amounts of money. They wanted to charge me a $50 upgrade fee just for upgrading my card, though I never even had a physical card. The false advertising, privacy breaches, and more place this poor company far down on my list. Coin base, metamask, FTX, and several others offer similar services without these unscrupulous drawbacks.

Constantly Freezes, Difficult to Withdraw Money. Do not use this app. Do no put money in. I put in $20 to try it out and it would not let me buy Bitcoin for several hours because it kept freezing on the final purchase page (yes, I patiently waited 10-20 minutes each time). I tried two more times and still didn’t work. Two days later, I saw 3 withdrawals on my checking. So the payments went through without telling me they did, and was super slow because the bitcoin went up afterward and thus forced me to buy it at a higher price than what I originally was paying for. So I try to withdraw my money out of the Bitcoin ownership and there is no clear way of doing that! All they allowed me to do was to transfer it to another coin or purse. I just wanted my money back!!! So I had to search google for 30 minutes to learn a complex way of pulling my cash back out. NO EXPLANATIONS OR TUTORIALS provided by Crypto app because they want to keep you money! Then when I tried to withdraw my no $55 dollars, it wouldn’t let me because it’s a withdrawal minimum of $100!!! What a scam!

Okay I’m doing a new review.. I’m only giving four stars because you really need to do your homework to learn about prices. The coins themselves have different sale % that come off the top. Crypto itself has no fees for buying/a unless you’re using your debit/ccard. However you need to learn the sale percentages of the coins. The price reflected on the graph daily is not the actual price. That’s the buy price. What I do is use the Binance app for the real price so that I’m not ticked off when I sell and find it’s $20 to sell when actually they’re reasonable. Setting up a bank account requires specific banks. Make sure yours is on the list. Once you get the hang of the fiat wallet and your buy/sale percentages it really is a great up. Set all your financial stuff up and get your bank account squared away before you buy anything. Get secure with how to get your money back into your pocket. Easy to use. Highly recommended.

Misleading advertisement and horrible customer service. I have been using google to search for app to buy one particular crypto, google directed me to this app. In app web page it had the crypto I am looking for. After downloading app and going through burdensome verification process, I soon discovered this app does not have the crypto I am looking for. Why do these cryptos currency apps all have false advertisement ? Not the only app that this has happened to me. Then real problem is the customer service, hard to locate on app, and not much service. All I wanted was to cancel account, no app function that does that. After answering dozens of questions that don’t apply in a bizarre bot maze flow chart, I had Jadon on message. He told me to get a paper towel and write I would like to cancel my account and hold up to face and take a selfie and send pic to him. Never heard of such silliness, I didn’t do it. Anyways, don’t get this app, they screwed up lying and then bad customer service.

Literally gonna withdraw everything. I haven’t been able to login in since they kicked everybody out on Monday. There’s a pop up that says i e they send a magic link. It’s been a week now and no magic link. It’s not in spam folder not in inbox. I contacted them pretty much everyday since they and they don’t even look at your messages for 2 days minimum. This is really ridiculous. I haven’t been able to check my portfolio in a week. BEYOND UNPROFESSIONAL AND RIDICULOUS. Is this the first time it happened? No! That’s the even more ridiculous part, if happened a few months back as well! And took 2.5 weeks before I could log in again and this was all them. You want to chase people away? Have the type of customer service you guys provide. It’s by far the worst of ANY platform I use to trade. I already decided I’m taking out everything once your horrible customer service fixes the account. Talk about security problems!! No wonder you guys got hacked! I can’t even check if my account was part this hacked because of a lack of response!

A MUST HAVE APP FOR CRYPTO!!!. This app and the organization is just amazing! It’s extremely user friendly, has a great look to it, and awesome staking options and interest rates. The customer service is outstanding! I’ve only had one issue with this app/company since I’ve started using it in March 2021. The issue was actually in their DeFi wallet app. The customer service rep I worked with in the chat had my problem resolved same day. They walked me through every step and were just amazing. They are always quick to respond too. I always recommend this app to everyone who asks me what apps to use or to people on social media asking which app to use. It’s just so easy to use and they have a wide variety of crypto coins to invest in. If you are considering this app, download it! You will be happy that you did.

This app is run by criminals!. The whole thing is a total scam. They make it easy to buy things, but its absolutely impossible to get actual money once you’re ready. So users be aware...they will not let you access your $ and make the whole process impossible to navigate. Stay FAR away from this app. Im currently seeking legal action against this one for holding my money hostage. They have no morals and should you choose to ignore my warning, be prepared to never see any $ they control ever again. This is the single most dishonest company ive ever encountered and urge you NOT to download this app. Hope this app gets pulled from the App Store bc its basically designed to never let users access actual money. They have designed a process that will never allow users to access funds once they’ve been deposited. So, even if you make tons of money off crypto...they’ll never let you actually get your hands on it! You wouldn’t believe the excuses I’ve been given. I’ve been left with no choice but to seek legal council in hopes of getting these crooks to change their incredibly dishonest practices.

This is awesome!!. Crypto adaption is here!! One stop shop. There support here is spot on. If I have questions or issue they get back quick and resolve issues quick!! I started out with the basic card by accident and upgraded to the jade card with help from support. Then I got my card Friday and went to activate it on Saturday morning the activation button was not there I contacted support and I gave them a screenshot and they said they would have there team take care of it and it might take 2 maybe 3 days because it was the weekend. I checked it late that after noon and it was fixed and now my card is up and running!! So impressed!! Coinbase Who?? Your at the right place at the right time here. I don’t usually give reviews but I’m highly impressed with the professionalism they have here!! They are the winning team!! Thanks you for your awesome support!!

Outstanding job done ✅. Last year December I was contacted by a broker who convinced me to invest into Cryptoallday. (I made an initial investment ) of (€ 1,900) and they asked for (€ 14,500) more in order to access my withdrawal. I followed their instructions and made another deposit. For 2 months now I have been trying to contact cryptohousetech but I got no response. I talked to my friends and colleagues about it and luckily for me a friend of mine just got out of a situation like that and introduced to a wealth recovery team that helped her during her investment problem, within 3 days of contacting them they were able to help me get 100% of my lost money back. They only got paid after the recovery and I had no problem with giving them 10% from the recovered funds after I got it back. You can reach out to them for more insight. (HACKERFLYHUBS ((@)) GMAILCOM)

Not reliable, horrible service. Lost money due to their fault. Update again: it’s been over one week. They still hold my token that they should return to my wallet, and the customer services have ended our conversations multiple times so I had to repeat the issue to multiple people. All of them said that their team should deal with it and return the money to me, but none of them actually solved the issue. Negative stars. Their tech assistant respond is extremely slow, and users cannot talk directly to anyone who has the knowledge to solve any problem. I have tokens missing in transaction from their own DeFi wallet that could be tracked elsewhere but just can’t see in the app, and they couldn’t solve the issue, while the market value changes during the process. Update: communicating with their team back and forth is really a terrible experience. They now say they could retrieve the token but would charge 10% nonnegotiable fee. Ok. But then it’s been 3 days and the case is still “pending for review”. Stay away from this app.

Fraud. At the highest levels. You are offered a $50 credit. Which you can not get until you put in $100. The value of the coin is minimal. It’s been 3 months and they still haven’t shipped my card. After 3 months of waiting now they want sensitive information such as a bank statement to verify my address when they already have my address. The staking feature is also misleading. It only gives you 2% back after you put in $1000s of dollars. Better off getting a citi card. DO NOT DOWNLOAD THIS. They collect your very highly sensitive data and hold their free debt card hostage. There is no debt card. It should not take 3 months to ship a debt card. And the come back to say, we need to verify your address. Send us all your personal details. But before then they were stating that they haven’t shipped it due to Covid or a printing issue. You will see their BOT comment below stating to contact customer service. I did do this and the above is what was asked of me. Please do not download this. Use Coinbase or cash app. Not worth the headache.

Customer Service is PREMIUM!. I was new to crypto and made some rookie errors. After lots of panicking and googling, I assumed it was a mistake that I would just have to learn from. I figured why not give customer service a shot (assuming it would be like most…..very “not-my-problemish” but boy was I wrong! Not only was the representative very helpful….they were understanding and truly seemed like getting me my money back was as important to them as it was me. Long story short, I got MOST of my money back (a blessing considering I thought it was gone forever) and learned a valuable lesson. This isn’t crypto for beginners……do your research and don’t be afraid to overdo it 😅. After this situation I’m pretty nervous about dabbling into it again but one thing is for sure….if I do it will be with these people! Thanks again!

Great App terrible service. I just want to say i was so excited to get on this app. One place to hold crypto and have a card linked! I thought it would be awesome… However it’s basically a scam. Once downloading the app, i obviously wanted to buy crypto … so i added money to the card… but the card they give CANT BUY CRYPTO lol what a joke … So once i realize the card is pointless, i decide if I’m gonna have it i might as well upgrade to get the rewards… so i upgraded based on the ad on my app… The moment i clicked upgrade, my entire balance disappeared…. I have been trying to get my money back sense…. They keep saying they have to transfer the balance …. Like from THEIR old card yo THEIR new card. I’m 8 days into this process, bills are due lol and they are holding my money hostage… Lastly i can go put money and the new card the moment it was issued … but for some reason they can’t return my balance for 8 days!? Nor do you get any real answer about when you will get it

Avoid this App until they lower their withdrawal fees!. Absolutely absurd withdrawals fees! Why does this app charge so much to move your coins? And it’s not just a little higher, it’s outrageously higher. Nothing to do with network fees either. Also when buying or selling you have to buy a minimum and when selling there is a minimum which then if you don’t have enough to sell what are you suppose to do? You also have to have a minimum to move off the exchange so the only option ends up buying more coins to sell or move! Such a scam. And lastly, when buying I notice the prices are higher than other exchanges and lower when selling! This company is ripping all of us off. Very annoyed and bought when I was newer into crypto and didn’t know better. Now I will definitely lose huge profits due to their company policies. Do not use until they change their fees! It’s definitely not easy to know this up front! Hope this helps others.

Horrible. Slowest customer service ever. A week with no response. So if you like to buy or trade often this app is trash. Debit cards and credit cards get declined by cro all the time. Had them charge me for 4 declined transactions. My bank said my card wasn’t blocked by them and that’s why all the charges went through. Took a week to get the coins. Even though they took the money and declined me. Ended up buying 4 times as much as I planned cause they charged me even though it didn’t go through. The reason this is important is when you want to buy during a dip and they keep declining cards and Are unable to be reached ever. You may miss a good time to buy. So sad was very excited to try this app. Will be switching all crypto to another program.

I really wanted to love this this app but…. I was excited because the app has a good user interface and most of the coins/tokens I wanted are available. I was also drawn to the high staking rewards. I was especially excited to see that you can buy with a CC or Debit card. Unfortunately many features on the app just did not work for me.. was unable to purchase with a Credit Card (tried several times with two cards.. I even tried on different days. I just got a blank empty screen.. I called my bank, but they had no record of the attempts) the app will frequently freeze up and I had to attempt my first few purchases multiple times because the price would update.. this is fine, except it would kick me all the way back to the Home Screen and make me start over. I’m on an iPhone 12 Pro less than a year old.. I do still have hopes for the future! I’ll probably try back in a few weeks/months.. but definitely not ready to move my crypto portfolio here and would not recommend to others based on my experience..

Jerks. To register I had to supply pics of my ID front and back and also selfies, etc. They took over a week to “verify” me when they said it could take 2-3 days. Reached out to customer service in their “chat” feature, but they didn’t respond until several hours later at like 2am and all they said is that it could take a couple days, and then a few minutes after that they closed the chat because I was unresponsive. Then, it turns out they “can’t verify” me... not sure why. No option to check pictures or answer questions or anything, so I reached out to customer service again. Same thing, no response until several hours later in the middle of the night, only to tell me THEY DONT HAVE TO TELL why they reject people, and then closed the chat because I wasn’t responsive. Super disrespectful to treat people like that who have trusted them with their sensitive info. At least have the courtesy to explain what’s going on or give an opportunity to work through whatever the mystery issue is. All my accounts are in good standing. I have no idea why they wouldn’t approve me except *maybe* that I am conservative and they have opinions about that.

Janky app smh. Idk where to start but just trying to set up an account was painstaking. For starters, the automatic facial image thing didn’t work at all. Just kept saying align my face for a picture. I tried it this way at least 20 times before trying the automatic route. Before that I had to maneuver my phone x different ways just to capture my license! Pushing on, when doing everything manually, once it came time to take my picture and submitting it, the app crashed the second I tapped continue. EVERY TIME! ‘Deep breath’ it eventually worked after deleting and reloading the app. However now there’s a different issue. After the first 100 hurdles, I was told my account needed to be verified and etc and I’d be notified in 2-3 days. Cool whatever. My friend said it took her maybe a few minutes to hours so I decided to try my luck. Now this might just be the app trying to wait till I get approved but if I try to log on with my e-mail, I wants to do the little puzzle slide thing “verify you’re not a robot” thing then sends me a confirmation e-mail. I open it and click on it, takes me back to the app. Green screen with a “e-mail confirmed. Hit anywhere to continue” tap the screen and back to the “sign up/log on” page. Like what?! 🤯. This happens every time. Like I said, maybe it’s because my account didn’t verified yet, idk. Has bugs, needs some fixing ASAP imo. Specially if you’re dealing with my or anyone’s potential money.

Worst performance. I had faced many issue on this app. I had uninstalled 4 times as it get stuck all the time when i tried to purchase anything. I had tried to reach out automated chatbot and unfortunately it didn’t worked out. One of my friend recommended me this app and I also recommends to my other friends. Now I am feeling bad about my recommendation. Initially i was happy because it took 2 days for account setup and verification. I thought this must be good as it’s good they had background verification in place. Once I had started using it I see its performing is **very poor**. App screen Layout looks great but performance is so poor I can’t explain it. If any of your crypto support member is reading my review so please consider my feedback and make it better app.

Not User Friendly For Beginners. Testing out the crypto market and it has limits in place that are difficult when you’re trying something new. I only signed up because a friend of sent me a referral link where we would both get free crypto if someone who’s referred would sign up, but we wouldn’t get it unless we spent a minimum already on that same crypto. Then I tried purchasing some and chose to not keep it due to dramatically falling prices and it took me forever and several time reaching out to customer support to figure out how to sell and get my little bit of money back. After selling, I tried to transfer to my bank account and was notified I had to have a minimum of a $100 transfer but of course since the crypto value had fallen so drastically, I didn’t have that and am now just out of that money fully as it sits in the app. Not user friendly at all, but I will say customer support is kind and friendly and always willing to help

Scam. Do not trust this app. Of all the trading methods I’ve come across this one is by far the worst. Limit amount of currencies that you can actually trade. The layout is confusing, and people seem to only be recommending it based on incentives. The market data is also not reliable by a long shot. The graphs never match the actual current prices, and is limited to only an 8 hour snap shot. No zooming in, or getting real time stats. They lure you in with free trades for a month, but after that there’s no way it’s worth paying this company to trade as they offer nothing credible to justify it. Their debit card options are based on their poorly earning in-house crypto that doesn’t hold much value at all. The kicker is that you have to stake a set amount of money to keep any rewards you would benefit from staking. Specially when you end up likely going broke keeping your money with them. If your looking for trading crypto look elsewhere. Even the limited options with Robin Hood and Webull still give far more in-depth stats with free trades. Be warned.

Terrible or I should say non-existent customer service.. Only use this app if you don’t want peace, you want problems. I have been trying to a day and a half to talk to someone at customer service. Little did I know the company doesn’t have a phone service. They only have the stupid bot service. that loops you in an endless conversation about nothing. once I realized this, I tried to close my account little did I know there’s no way to do it on the app. so I had to contact customer service unfortunately. it has now been two days since I decided to close this hellhole of an account. And have yet to have the problem resolved. I actually did have someone contact me back on the app only to tell me that I would be contacted via email. which was really annoying because they could have used that time to actually solve my problem instead of telling me that. I honestly believe the customer service team for this company is a joke.

Horrible Experience!!! Do Not Trust - READ FIRST. I would NEVER recommend this app to anyone looking to invest their hard-earned money into crypto! After NUMEROUS “messaging conversations,” I’ve been left feeling completely helpless after receiving computer generated responses and not once being offered addl help in resolving the issue - or the $25 I was promised for signing up. After trying multiple different types of payment methods from debit to credit cards and being unsuccessful at every turn, I don’t have so much as a customer service number to call and speak to anyone about this. I’ve spoken to my banks multiple times and after asking several times for a customer service number during these message conversations, I have yet to receive a number or response regarding my question. It’s been a 3-day process and I have yet to be able to invest a single dollar because of this flawed system. If you’re looking to invest in the “near-future” and don’t mind being left helplessly in the dark, this may be the place for you, if not, and you’re looking to hop the train sooner than later, I'd look elsewhere.

Would’ve gave it 0 stars but not an option. I have had this app for two weeks and every time I try to make a purchase I either get all the way to the end and it gives me a blank screen or it says it is unable to process please call your bank.I spoke with customer service and they are not helpful at all all they keep telling me to do is call my bank.I have spoken with nine other people on the app and they are running into the same issue so I highly doubt it is any of our banks causing the problem but customer support insist that’s the issue. Every bank I speak to or card issuer informs me that there is no authorization attempt from the app. I don’t know how you’re supposed to run a successful business when people can’t even make purchases. It is definitely disappointing that you’re going to spend so much money in advertising throughout the US and build up a following just to let them down by not being able to purchase or use your app.

I hope a dev see’s this :). Let me start off by saying that the app is great! This is my first time buying crypto or any investments really, and dipping my toes in the pool of crypto currency through this app has been phenomenal! Although nothing is without its faults, I do have a bit of a problem with the notification system. I have multiple types of notifications set to go off if some cryptos hit different price point but they never go off. Even with notifications on in-app and in the settings on my phone. I’ve missed out on some big opportunities because of this. I don’t want to have to move to another app to fix this issue so it’d be awesome if you couple help resolve it. P.S. It’d be awesome if you were to tweak the little colorful screen and sound it does when you successfully buy or trade by adding a little vibration. That would be a really nice touch, kinda like a cherry on top this already really cool app!

Wow. I never review apps lol but I made an exception... it’s simply a great app! Beautiful design, easy to use, yet provides enough data for the more experienced users. Crypto Earn is amazing! I have yet to receive my card, but that’s because I live in the US and they just started shipping. If you want to take advantage of every aspect of crypto, this app is all around for you. It’s a multi purpose crypto wallet with the feel of a large bank! One thing I do think they need is a desktop platform.. so far they’re in the number one spot for the market they target, but imo a desktop version would give them a significant advantage over their competitors. As far seeing the bad reviews on here... working in business myself, reading the negative reviews then using the app.. I can say in full confidence that the negative reviews are due to user error lol regardless, give this app a chance! It won’t disappoint. Oh an No I’m not affiliated with them lol I just really like it

Rather have my teeth pulled than used this app. The amount of hoops I have to jump through in order to perform the most basic of functions is completely maddening, and every step of the way I’m constantly discovering new details about the app that are infuriating. Such as: I want to send a few dollars of bitcoin directly from the in-app wallet to another wallet. It glitches on my phone and shows me a blank screen. I have to use a friends phone. Multi factor authorization every time I log in. Turns out there’s a minimum to send bitcoin. Have to login to my phone again to buy more bitcoin. Log in to friends phone again. That’s four times I’ve had to use multi factor authorization now. Send Bitcoin. Oh there’s a fee and it’s 50% of the total amount sent? Fine. Oh and now I find out it will take 2-3 hours to process? Absolutely miserable experience. I’m sure this app is great if you’re bored and have nothing else to do. If you’re busy and have a regular job and life, it’s a soul-sucking experience. I’d truly rather listen to nails on a chalkboard in a dark and cold room rather than try to navigate the chasms of this clunky, impossible app.

Costumer service is horrible and fix nothing. I tried to purchase their cro coin yesterday. When I was doing the transaction it said the offer expired, you have a time window to complete the transaction. So I did it again and that attempt got a successful response. When I check my accounts both transactions went threw even though the first one gave me a decline message. I used the app chat to resolve this matter. It takes them for ever to reposed with we call don’t have the ability to correct these actions. I my first transaction was declined but it went threw I only wanted one purchase. They are commit fraud. Luckily the banks can resolve this problem but it’s a national holiday so I will have to wait till Monday and follow up with Legal procedures. Be warned. It’s not a company you want to do business with. I would recommend webull, stash and Robinhood. I have accounts with all of those as well as Coinbase which I enjoy

Slowly getting worse. Months later still the same…….. Edit. **So months later I , very much am in awe that it’s not only still bad, but in fact gotten even worse. Withdrawals are “pending” for HOURS now. Deposits ONLY show up, after you panic, contact ‘support’ WAIT FOREVER TO HEAR BACK, then ur money shows up, and support tries to make you feel dumb like, “I see your deposit is in your account” No kidsing? Just like the last 10 times, it’s in my account SUDDENLY, after I tell you I noticed it wasn’t in my account. THAT IS MORE THAN ENOUGH TO SCARE ME OFF. What a shame. This app was promising for quite awhile. It’s the next FTX you’ve been warned!!!!** This app was 5 starts easy, until the last 5-6 months. Lately I have had a problem with 75% of all my transactions. Although I was able to receive my crypto deposits eventually, it’s been very frustrating having to hit up support every time I deposit, because my transactions don’t show up otherwise! I’ll see them on the blockchain, confirmed, and not in my wallet. Now it’s also with withdrawal- hopefully this is a fluke thing- but I have had 2 withdrawals in last 2 days both not even initiated after 2 whole hours! That’s not the expectations I have from an app named CRYPTO DOT COM. I would recommend this app over most other wallets until now. I’m pretty much making my way back to another app rhymes with join face. It’s alright. If y’all can’t fix these ongoing issues, why would i continue to use your services??

I can’t get my money.. I am new to crypto trading, so I decided to start small. I bought about $20 in various cryptos to get a feel for it. After a few months, I decided that I want to get that money back as it had finally came back to around my initial value after being down for a long while. I DO NOT want to invest in any more crypto as I am strapped for cash right now, and It is too risky for me to do right now. So I transferred it all to bitcoin, and tried to withdraw it to my external wallet, and it won’t let me because its below the minimum amount of BTC for withdrawals which is .003 (this equals something around $100-$150 right now). I was NOT warned when buying small amounts of crypto that I wouldn’t be able to withdraw it. I contacted customer service about it, and they said theres nothing I can do unless I buy more bitcoin first…which I don’t have the ability to do right now. So it seems like they just took my money, and locked it away so that I can’t reach it. DO NOT USE IF YOUR TRADING SMALL AMOUNTS OF CRYPTO

Absolute worst app ever. Trust me do not use this app for your crypto purchases, when trying to buy crypto it always says error occurred and the price of the crypto has changed, then you try and try again only to find out it charged you for every single time you tried and it didn’t even give me the extra coins, on top of that it’s impossible to get ahold of customer support to help fix the problem, then if that wasn’t bad enough, when you cash out they use plaid, which isn’t terrible but they make it like pulling teeth to get your money, then if that wasn’t bad enough it says 3-5 days to get your money, it’s been weeks before where I had to send a contact support email to the company and wait an additional week just to get a response to get my money. Trust me use another platform, I went to coinbase after this experience and it has been flawless, and customer support are actually American English speaking people and not some middle eastern person who is impossible to get anything done with.

Pointless and pretty much useless. The spread is ridiculously wide; you’d end up losing 6 to 12 times the amount you would have paid for an average commission with other brokers per trade. It doesn’t have Exchange, so you’re pretty much playing roulettes and hope your gains don’t end up getting spent on the spread when trading. If the value of your coins drop in the middle of the night or when you’re away from your phone, good luck managing your losses. The only possible way it could be useful is when you’re holding your coins long term, but then you’ll have to worry losing money on conversion and then fees transferring them out. I bet they make a ton of money with how wide the spread is and the difference in conversion. When you’re buying and selling, there are options to convert it to either CRO, USDM, or BTC. I find the USDM to have smaller conversion difference but good luck with being consistent with choosing it. Those three options get shuffled all the time as if it is designed with the purpose of making you make mistake in choosing their own coin CRO. The whole thing is sketchy.

Disappointing. I was initially excited about this app, however, after my first purchase, I have been unable to buy anything else. Every time I attempt to make a purchase, the transaction hangs. I have tried three different cards and only one has worked; the first one, and only once. I am concerned about the stability of this platform and the security of my funds. Both other card companies told me that they are not blocking transactions. Why then can I not make additional trades? I will not transfer any crypto to this site, as I am not convinced of the security of my account. I was told to wait a day or so and try again. Been there, done that. What’s next? Update: After a few days, what seemed to broken has been fixed. I have made three additional purchases with my card, with minimal issues. Glad that I am able to use this easy method to buy crypto.

Scam app! Allow login but block access to assets!. Thus company made an app that can lock you out of your wallet when they want to. This means they can block users from buying or selling at a time you can make or protect from loosing money. No app like that should have been allowed on Apple store. This is criminal fraud! Intent to commit fraud is a crime and using it to do so a crime. Who is responsible to bring justice? Yeah no one! So whatever money you put in here be prepared to login and see it disappear but not actually transact as a built in option they control. The bug users reported they say was fixed. Well they now allow access and show totals that are accurate but individually block use for transactions. That’s fraud at its best. If you now closed my account then give me my wallet I’d? You had no problem taking my money. It takes weeks of them telling me it’s my phone now they say senior management close my account? Hello - Um where my money? How many weeks till I can transfer my assets or cash out? What a joke! I knew using app where they control the wallet was disaster glad I didn’t go in enough to get massively screwed but what about the guys who did!!!

Not ready for prime time. These are my initial thoughts, as I’ve only used this app for a few hours. So far, I’m not impressed. When signing up, I was asked for my nationality. I entered it and followed their requested steps. The next day, it asked me to resubmit my documents, so I did. After again being asked to resubmit, I reached out to support who told me to check my spam folder. Yep, there’s the rejection, saying that I should ignore my nationality and instead use my country of residence. That’s annoying and two days wasted... So, I submit different docs and get confirmation within a few minutes. Awesome! I generate a BTC deposit address and send over a small amount for testing. Ten minutes later, I get a notification of the pending deposit, saying the amount will be available once there are two confirmations - pretty standard. Well, there are now four confirmations and my deposit is still pending. For reference, a transaction I sent after this on CoinSwap has already been deposited, which means two separate series of confirmations have completed. While some of their features are promising, their UI is misleading and backend functionality isn’t working as advertised. Hopefully I’ll be able to update this review with better news soon. Update: it’s now been over an hour and a half with eight confirmations - and my transaction is still pending. Update 2: deposit became available between ten and 12 confirmations. That’s pretty bad. We’ll see if I try again later...

Do not use, please be weary.. The user interface is very extremely to understand, not anywhere near energy level. The app itself will not let you take money out unless you withdraw 100 dollars at once. They said they cannot help me unless I were to put more money in, wait for it to transfer and then withdraw it out once I reach the threshold. I do not need to be working on my masters in cyber security to comprehend how a legitimate business would ever tell a customer to just give them deposit money to receive money back. Please be extremely careful and do your research before making investments when using shady and up and coming applications. I am writing a report for my class about fraudulent online storefronts and I am referencing this app in particular. The customer service was very vague when asking particular questions about security concerns. I am hesitant to call it a scam outright but I do not feel comfortable depositing more money into the app to revive my current balance. That should speak volumes to new customers. If you need a legitimate, consumer friendly storefront fo make crypto purchases, use Coinbase.

Falls really short. I was really excited about this app based on what it was supposed to do. It does not do what it should. The UI is extremely difficult to understand since they use odd terminology that would normally mean other things like “transfer” might mean to another wallet and not from one coin to another or you might need to select the word “sell” when you just want to convert one coin to another. It gets really confusing and is not user friendly at all. Support is very, very poor. I ordered the debit card and got an email saying it had been sent but it didn’t come. After a couple weeks I wrote to support but they never answered. I finally got the card two weeks later and activated it. I tried to top it off with the balance the app said I had but my balance was in their coin and it doesn’t have an option to use that for the card. I tried to sell their coin but it said it was locked. It turns out, the balance was from their “gift” which can’t be unlocked unless I buy more coins and stake them. It was complete deceit. I would not recommend this app at all and would give it zero stars if I could.

A Great Crypto App to use💥💥💥. This amazing app makes crypto incredibly easy…even as a first timer ..it is well detailed and a great customer service,I will continually use this app.. thumbs up!.though many people have fallen victim of fake crypto apps but I found out about this Agency that provides services to victims of cryptocurrency scam or cheated on the internet. I engaged them to please help in recovering of my Cryptocurrency tokens/funds of about $45,560 from a Forex company that scammed me, CryptoFx to be precised. Their recovery specialist by the name of Hackermanisoc assisted me step by step and we worked together and without doubt I was actually amazed with how he assisted me to recover my funds from the Scammers . In conclusion, I'd say the agency were helpful and worked very friendly and also professionally at the same time during the course. I recommend you also reach them on their email the same way I did: HACKERMANISOC @ GMAIL

Too easy. I hear about so many people having all kinds of problems with the app and the services provided, but after a month I see that it’s mostly hogwash. The majority of the difficulties I had were due to mistakes I made or problems on my end. Either I misunderstood or read something incorrectly, or I had such rigorous security safeguards on my mobile that caused issues. The support staff is pretty knowledgeable and tried to help the best they could in any situation. The only thing I can blame on them is the network congestion that has nothing to do with the functionality of the app, which is great. A tip, if you’re trying to purchase crypto, mostly CRO, and you receive an error message, it’s most likely due to network congestion. Just try again, eventually you’ll get through.

SLOW and crazy incorrect notifications. App looks great. I wanted to invest in CRO just bcos of how app is designed that gives confidence on it. But there is so much pain buying it. Eventually I staked CRO. First none of Credit cards in US works atleast what I hold. And then so much delay in transferring money to Fiat balance (4 or 5 days) by the time you end up investing thro other exchanges. Even if u transfer most of time it’s slow and especially when big market movements and u wanted to use ur debit card to make faster purchase. Now it’s not even showing debit card option. I wanted to highlight the notifications issue that's annoying so much. For the cryptos you track when you receive notifications abt price changes it's totally incorrect for the time. Price u see in notification and what you see after you tap to open are totally different. Not just by a fraction but by so many percentages. For example I see notification for $1.82 up by 10% but upon opening it shows $1.55 down %. I end up disabling the notifications for now

Important If u trade $25k+ a month. Ok, after months of use, here is my personal experience; if you’re trading with less than $10k a month, this is a solid platform. While there aren’t a lot of fees, the price differential on buys/sells bites (if ur not trading much, not a big deal, as long as ur in a winning trade). However, I’ve lost out on many thousands $ because they cap u at $10k a day buy/$25k a month buy (for the 25,000 CRO tier). Highly frustrating, it has changed my entire plan for investing. It’s nice getting 3% CRO on purchases, but as of last week the CRO price dropped to about half of 5-6 weeks ago. Last thoughts, they have made every decision (the kind that hit ur financial enterprise) with zero notice, literally with zero second notice. And, there have been a few back to back. So, if you want to earn 3% (CRO) on purchases, and don’t trade more than $25K in trades a month; it’s not bad, even okay.

Limited features. I would not recommend this app for someone wanting to purchase crypto, as it’s lacking some of the most basic features an investor in crypto would want. For instance, your cost basis is not displayed - if you want to find out your average cost for a position, you have to crank out the math and add up all your individual transactions the painstaking way. The app also doesn’t display your overall percentage up or down, or dollar value up or down, on a position. Additionally, there’s a glitch with the SHIB display where it’s not showing the original transaction conversion in dollars. The items mentioned above are some of the most essential, expected pieces of data one finds on all other brokerage apps, but one doesn’t find it here, even though it would be so easy for the developers to add - for some odd reason they just haven’t done it. I don’t know if it’s laziness or obstinance or what. Very disappointing, I think I’ll look elsewhere.

Great App - Needs some streamlining!. I love this app - new coins all the time and makes it much easier to buy and sell crypto without having to go through swaps. Couple great features they need to add is what your gains/losses is on a crypto. Basically you have to add up what you invested and then subtract that from the value of your investment to see what you’ve gained… not hard to do but other apps have easily showed your gains without having to do all that. Second would be a showing you your positions when you click on the coins from the Home Screen. Right now you have to goto your wallet to see where you’re at instead of just clicking the coin from the Load up page. Which you then need to add up yourself as stated above. Other than that it’s an amazing app that will make some people very very rich! Fortune Favors The Brave!

I don’t normally do this but... These people have given me trouble ever since I started with them. They required an extensive amount of verification in the beginning and after I supplied them with everything they asked for I was able to use my account for a few months and did countless purchases and I used my wife’s card one time and it went against their policy and they shut my account down but they never told me why or anything. Disrespectful the entire time not helpful at all. Also this is the slowest exchange I’ve ever dealt with,That used to take upwards of 2 to 3 hours for bitcoin to show up wherever it was supposed to and I never have this problem with any other exchange or with my Exodus wallet or electrum. With so many to choose from why would you pick this one? Trash Edit: don’t insult me by reading none of what I said and copy and pasting some stupid answer about KYC. I have been verified to the fullest extent cause you guys had me taking all types of selfies with cards and ids etc. Attempt to care and read the review before wasting my time, god knows you’ve wasted enough..

The plot thickens…. After hunting the Internet for a telephone number for crypto’s customer support or anyone for that matter, I found the same number that lead to a 405 Burbank California number that no one answered five minutes later while I was on the phone theyCalled 10 times consecutively without leaving a message. When I called them back it was crypto or so I thought. This is no insult to Indian people whatsoever I am brown as well however it is very well known that India is the epicenter for Internet scams and credit card fraud companies. An Indian man stating he was from California but he could not describe Burbank to me, insisted on continuing to ask me for information but could not remedy my issues of validation on the website. You must validate through an email to have the software run correctly. It has not for me at all and I never received an email and the software is telling me that I am out of my region which I am not. I am reporting this to all authorities that can possibly stop these people from stealing your money

19, In college, and throughly enjoying this app, but definitely in need of improvements. Helps me invest equity with as much direct attention. Love the card, love the staking benefits, and crypto purchase without fees, but I would really appreciate a greater amount of CRO trading pairs and more advanced market orders. I feel like its one of the areas in which your app lags. I think level 2 market data should also be a consideration but primarily behind more advanced trading orders, the app really needs a refresher visually and with more chart options. I cant really trade when Im just looking at a line without a distinct time frame. You need candles and multipe time frames. take a page from webull or tradingviews book. When you dont give the customer complete control of the price and an inaccurate view of the price action, your zero fees dont matter because you more than likely profit off the difference of market orders and customer orders.

Hidden fees and extremely buggy. Everytime you open the app all the crypto prices mysteriously raise. Looking at all the other exchanges the price is always a few percent lower. When ever you buy a small amount of crypto the price is the listed price, when you buy a lot of crypto the price raises significantly per coin while the fees state 0. Shady!!! There has been instances where the price is 100’s of dollars more expensive for one bitcoin! Oh you made a little money and are ready to sell now? Just wait until you see how much they will give you. They took 10% of my shiba investment when I sold! If that doesn’t bother you how about trying to open the app and you get an infinite loading screen for hours on end. Your ok with that? How about when you open the app and it tells you that you need to update it before you can continue using the app and it directs you to the App Store and the App Store tells you you are up to date! The most stressful exchange I’ve ever used. You’ve been warned!!!

Excellent service 💯. How this app saved me when I saw a good review about an hacker on here , not to distract you. I made a bitcoin deposit on a trading website and then wanted to sell and withdraw my funds in order to make a profit. I sent them emails and messaged but received no response. I was searching for help and was scammed by one recovery company... Then i come across a review on this app that people described good about hackerflyhubs... I contacted them to register and opened a case. I was assigned to mr Luis , who has been assisting me so far. I have received my initial deposit... And am still working to receive my expected profits.... Send a detailed mail to [hackerflyhubs at gmail com] and open a case - or send a detailed mail of the scam or deal to [hackerflyhubs at gmail com] they are experts at dealing with online scam and assisting victims in receiving reimbursement, tracking down digital fingerprints, cyber analysis and thorough investigation.