Five Below App Reviews

Great app... for about 5 minutes.. I love this store so the five below app was something that I was excited to find. I love looking at all of the awesome stuff on here the only issue is I can’t always see it. I will get into the app and go through one of the collections such as ‘create’ and go into ... oh idk... ‘pens and pencils’ and the app takes me too a blank white screen. I understand that maybe it will take a second or two to load the screen but Ik that it shouldn’t just sit in a white screen for minutes on end. I have tried seeing if I needed to update the app (and it already had the most recent update done to it) and I have tried restarting my phone to see if that was the problem (that’s didn’t work either). I even deleted the app and re-downloaded it to see if that would help and nothing changed.

Too Hard to Order. App is clunky and inefficient. I put a bunch of stuff in my cart which I then planned to weed thru when I was ready to buy. Ridiculously slow and times out and then seems to "forget" what it was processing. Dollar Tree is much better. Too bad you lost my business before my first order... I have seen so many complaints about shipping times - that it almost seems suspicious. Like they are slowing down the process because they can't keep up with orders. Oh, and developers? Don't bother sending me some "canned" message about contacting you directly. Really. I won't be back. App deleted.

fine with new update but…. it’s fine and less laggy with the new update but i do wish that you could “like” or “save” items you like but aren’t sure of instead of having to put them in your cart. That’s my only suggestion. would be 5 stars if you could make a wishlist or a save selection

Five below bought out hollar. I LOVED hollar! Their flat rate shipping was 3.99 and spend $25, youd get free shipping. I loved that. I’d find some awesome deals because a lot of their items were like overstock items from other stores. I found a candles that looked like it came from home goods, a very cute glass garden lantern, etc. so much more. I used to get orders coming weekly because that’s how often I purchased from them. BUT ever since five below bought them out, I’ve on purchase a few times. Their stuff is so cheaply made. I mostly find toys and junk. And the flat rate shipping is now I believe 8 or 9$!! And no free shipping opinion. I’m pretty disappointed with them and I miss hollar. 😭😞

Update crashes & empties cart. This app used to work perfectly, but I updated and now it keeps crashing and it deleted $150 worth of items from my cart. Just an empty cart each time it crashes. I’m not wasting time shopping again just to have it crash and lose it all yet again. The update needs updated quickly or you’re going to lose a lot of sales. You just lost my sale and I’m a regular online customer through the app.

ADD A FAVORITE/ SAVE FOR LATER. I love five below but the one most frustrating thing about this app is that it doesn't accurately reflect the stock in store I’ve wasted gas countless times because I thought I could order it there and they not have it in store yet. So I end up getting my money back and told sorry. When using the app there are so many products you all offer and I find it very annoying that there isn’t a save for later or favorites because when I want to buy something I have to take Everything out and find it all again it’s very repetitive and annoying

Love Five Below, hate the app. I absolutely love this store, as does my family; we shop there often. I just recently got the app, but it is constantly freezing and force closing. Once I was able to get in, and after many force closing/freezing incidents, I was able to place an order. Now? For literal days I cannot get the app to open at all. It just completely closes out before loading anything. Please fix. I love the idea of being able to shop and order from an app, but need to be able to do so without so many glitches and issues. It’s very frustrating

Location is WAY OFF. I love five below but the app is garbage. It won’t show my location or literally ANY store in my city (Jacksonville FL) . It says I’m about 50 miles from where I actually am but the weird part is it KNOWS I’m 50 miles away 🤦🏻‍♀️ because it says 53.2 miles to the store. Clearly this is an issue by some of the other reviews that were left months ago. I’m not driving to a location not knowing if they have what I am looking for. So I only go to 5 below if I am near it for something else. FIX THE LOCATION ISSUE ALREADY!!!!

Five Below. Five Below app is great, the app feeds supply chan manage product inventory of items available at each location for store pickup or delivery if not local, so convenient and all at the same great price! I love the quality of the items available for $5 and below, when shopping at Five Below you're getting a ridiculously good deal, you're not getting a single lollipop or Recyclable carrying bag instead of a shopping cart to hold items purchased for $5!! No, you're getting quality products, gift worthy items, such as a pair of pajamas, workout equipment, a small pink Christmas tree, fun pool accessories, outdoor games, beauty/hair accessories etc all really special items. I particularly love the new Taco Bell pool inflatables, I swear you taco'd me into buying them, say no more 😘😉🥰

The app is ok except. The app itself is great for looking to see what new items are, but most of their locations are not listed on the app. For example, of 156 stores in florida, only 5 came up and none of them were even relatively close to my location. It’s frustrating to see a cute item on the app only to then realize that that item is only available in a store 2-3 hours away from me.

i can’t put anything in my cart. this has just turned into “is it in stock” app for me. Every time I press it to cart there’s nothing in there I even repeatedly pressed the add cart button because it’s only allows for five things but it did not even put in one thing it did not give me any notification about the five item per order limit. It doesn’t say that the app needs an update and I really can’t figure out why it doesn’t work. Please fix it.

An app I never wanna be without. I love it you find great deals ...but do your research before purchase sometimes I find things a little cheaper elsewhere, the only thing I wish it would add is an option to let us review with pictures so other users can check them out, I have found products I’m interested but nowhere on the web am I able to find a review. Shipping is quite fast I feel like I receive my purchases within 1 week and I love that they have extra deals to save even more during certain times. One more thing I just thought of is a “wish list/save for later” as of now I add things I’m interested in into the cart but I prefer a wish list. I think shipping is a flat 3.99 for a full order not per item which is freaking amazing and if you really don’t wanna spend money on shipping I think it’s free shipping at $30. :) just my thoughts and opinion

Purchased many times, love it. This app is pretty cool. There are lots of unique items, and the prices are okay. They used to be better, but now I mostly only buy the "price drop" items. However, shipping is pretty quick and items are well packaged. Also, with the new "Hollar member" thing, for only $2 a month you get free shipping! Also, please make an option to like or save items to look at later!! I'm kind of surprised this app doesn't have that.

Shame, I used to love this app. Never had issues before with this app but my most recent (and largest to date) order from them, I got a mysterious apologetic (kind of) email a few days later saying (oh don’t worry rest assured we definitely have your order)... and it’s like, um you better? I paid you money? Which is never a good sign like obviously send a confirmation email but a please don’t worry we got a bunch of orders and we are totes on top of it type emails never make it seem like you’re on top of things, rather that you planned quite poorly and have no qualms about keeping my money hostage with empty promises and lies. Weeks later and no order, when I sign in a large red font banner echoes empty promises that I refuse to buy. Never again.

Still waiting. Order stuff about 2 weeks ago and it’s still not here. The tracking say that it’s still in the facility 2 hours away from where I live and it’s been saying that for 5 days now. I live in Ohio and this is coming from New Jersey. I have ordered products from a company in NJ and they are here in 2 days. I will probably never use this app ever again!!!! They just built a store closer than 20 mins away from me but when I went in ( the store they opened 2-5 mins from me) they didn’t even have the place completely set up and they been open for a couple months now🤦🏽‍♀️. I understand they might be short staff but I would at least make sure they have everything if not a little in each department before opening up. That’s the only reason I decided to try this app. If the stuff doesn’t get here soon I’m calling and getting my money back.

Some slight Issues but I still love this app. Some of my issues are that I add things to my cart and the next time I get back onto my app my items are gone so I have to go look for them again. I think there should also be a wish list so if I end up wanted to get that item I can just go there and get it. But other than that I love five and below!

Frustrating. Downloaded the app and started shopping for quite a while and had added a lot of items to my cart. Some I could pick up in store, some can only be shipped. Shipping was showing as almost $8 even though I had over $60 in my cart. So I searched to see what amount you have to have to have free shipping. Apparently they don’t offer free shipping at all so that makes me not want to get the items that have to ship because I really don’t need them anyway. But I figure let me make an account and I’ll save the items in case they offer free shipping sometime. I create an account and then all of the items I had in my cart are gone now. PLUS they don’t even have an option to save items for later like a favorite or wish list. So annoyed with the app just gonna delete it at this point

Love it. I love that you have an app so I can shop online. The closest store is 45 min from me. I have not ordered yet, but I am getting ready to. As long as all goes well my review will remain the same. I do have a suggestion though. It would be nice if you could do a wishlist or a save for later. I see things I would like to get and cannot at present time and it would be nice to be able to save them for later.

Got Advil?. I have a HEADACHE! I’ve been on this app for 2+ hours trying to get Halloween stuff. Here is the biggest most annoying freaking issues. 1- you can’t filter your search for shipping only and it’s really nerve racking. 2- when adding items to the cart it buffers so long! Like cmon! 3- good luck trying to remove items from your cart. It’s like a whole task all in itself just to remove an item, why is it this hard?? It buffers forever and then it doesn’t even remove it!! 4- the app lags really bad on every gadget I have tried using it on, it’s making me want to just give up trying. I NEVER write reviews because they always sound like people just complaining to complain but seriously take this review as a warning. I sadly don’t have Advil, and if I needed some I wouldn’t use this app for it. Lol.

Junk!. I was so excited for this app and even more excited it only took 3 days to get our stuff! Spent over $100 and then I opened the box 😤🤯 everything was thrown in like it was junk being tossed away to the trash 😡 this is NOT okay!! Yeah, there was bubble packaging but only on top of the merchandise! Every antler on our glitter reindeer is broken, glitter is EVERYWHERE and on EVERYTHING (you couldn’t have atleast wrapped it in separate wrapping?? We ordered bleach and we’re lucky it didn’t bust!! It’s just sitting there with the rest of the stuff not wrapped separately either!! I will definitely be deleting the app and not purchasing again!

Amazing app but things need to be changed. First of all to start us off, this app is amazing! Everything is organized and there is a store up the road from me so i hope nothing goes wrong with it. But the shipping prices need to change. On my device (iPhone 13) it says “Shipping is $7” honestly I think they can lower the prices down to atleast 6$ and below, personally if I had a whole business going on and I can to set the shipping prices I’d put it at $5 or below. But that’s all I have to say. Please lower your prices 🤭

It was great…. I recently had the opportunity to explore the Five Below app for my shopping needs, and while the store's concept of offering affordable items is quite appealing, my overall experience was marred by a frustrating checkout process. While browsing through the app's diverse selection of products, I found it quite easy to locate the items I wanted to purchase. The app's user interface is visually pleasing and intuitive, making it simple to navigate through different categories and find what I was looking for. The variety of items available at such low prices is definitely a major draw for the store. However, my excitement quickly turned into frustration when it came time to complete my purchase. The checkout process on the Five Below app was plagued with issues that prevented me from finalizing my order smoothly. There were instances where the app would delete items while I attempted to add stuff to my cart, and this made the browsing experience far less enjoyable. Perhaps the most significant problem I encountered was the inability to check out correctly. Multiple times, I faced errors during the shipment step, where the app said there was an error . This resulted in repeated attempts to enter my details and ultimately led to my conclusion it was just not gonna work. While I understand that technical glitches can occur, a smooth and hassle-free checkout process is crucial for any shopping app. It's disappointing that a store with such great potential falls short in this aspect. I hope that Five Below will address these issues promptly to ensure a better shopping experience for its app users. In conclusion, Five Below offers an appealing selection of affordable items through its app, but the frustrating checkout experience significantly hampers the overall shopping process. Unless the app's technical issues are resolved, customers might find themselves hesitant to make purchases and could miss out on the store's attractive offerings. Thanks. -Sloane S

I love the deals but the free shipping thing never happened. I love all the items and the deals are great, but I recently bought about $70 worth of items and it still asked me to pay $8 worth of shipping. It promised free shipping when I first went on and looked, but at checkout it still charged me. I bought it anyways (shipping included) but I’d like to know if this is a glitch or something that needs to be fixed.

Not good. I really want to like this app but I just can’t, it’s so frustrating to use. When I’m scrolling through a page of items, I’ll see the first dozen or so and then it’ll repeat the first dozen before showing me the rest. The cart function is also just non functional, I can’t add anything to my cart and definitely wouldn’t be able to purchase anything. The inventory is also insanely inaccurate on what they have in stores, and I’m not just talking like a couple hours lag. It’s closer to days off. This app is good for if you’re like me and just wanna waste time scrolling through stuff but it’s far from a good app.

Just one thing. I love the app, and all of the things about, but I just wish there was someway to organize things better. It would be great if there was “favorite” option, or “save for later,” or even a way to make lists. That would be a wonderful thing to add. Also, I hope that everything will be back in stock by the time Christmas shopping comes around. There’s drink-ware, children toys/books, and travel supplies I’m wishing to get for Christmas.

Loading issues. I keep getting a pop up saying: received a 500 error. data returned as string was: {“errors”:{“detail”:”internal server error”}} I’ve tried deleting the app and re-downloading it as well as updating my phone but nether worked. I think the app is great and this error message is new so once that’s fixed I’ll give the app 5 stars 😅

Fast Christmas Shipping. I ordered some last minute gifts and stocking stuffers. Needed a few extra stockings for guests that would be with us at Christmas. The stockings were already reduced to $2.00- Found a lot of little odds and ends for gifts and received it all, shipped in one box, with lots of care within a week!!!! Thank you for helping me complete my list ♥️ Merry Christmas!!

Could be better. This app could be a lot better. I’m not sure if it’s a store issue or the app itself but when I choose show only what’s in store still things that aren’t pop up. Inventory is also always wrong. Found several things that were “unavailable” in store at the store and many products I ordered were out of stock but it never indicated that. It is a little frustrating when ordering items.

Could use more search options. I thought I left a review before but I can’t seem to find it. I love this app as well as FB. The store is a good 20+ minutes from my house not including the horrible traffic so this saves me the trouble which I love! Shipping is fast and always on time for the most part. My only gripes are that I’d love to have an option to view reviews on products from other customers. Also, it’d be nice to have a filter that shows only what’s in stock. I’m not sure if the site is glitching or something but almost everything seems to be out of stock right now.

Terrible service in my opinion. I was at five below at the mesa mall and I got a portable charging bank and it does NOT even work. I was looking forward to using it like WTH!?. The same day I bought the portable charging bank I went to check out and the cash register wouldn’t work for cash and my bad I was on the wrong side, but I did not know that, so I went up to the worker that was working in the front and she was helping me, and she left me and my friends while she was helping she was gone for about 5 to 10 minutes and me and my friends thought I was extremely rude. I am not a Karen. I just wanted to say a statement about the store because I thought it was rude. This worker lady just went off for 5 to 10 minutes.

Deletes Shopping Cart. I’ve had the app error out on me twice in the past two days and it deletes my shopping cart. I have wasted so much time going back through trying to remember everything I had in there and it was a huge order. It’s also a pain because you have to go into each item to add it to your cart, back out, move on to the next one. There is not an option to add it to your cart without going into each item. At this point, I’m tempted to just say screw it, and not even order anything.

Locations. So I shop at five below a lot. I go to the different ones where I live which is in Jacksonville Florida . Not to long ago when I go get on the app it would always show me the stores that were close to me like I have2 stores that are less then 10 minutes away from me . Now when I try to find those stores so I can do an order pickup it won’t show me those stores. What’s going on?????

Didn’t meat expectations. Okay so you are probably wandering why I gave this a 5 star review if the title is says that this app was great. Well if I have it 2 stars it wouldn’t show my review. So back to the review. This app is great and love the prices, but the cart doesn’t work. If I try to add anything to the cart it doesn’t work. I would have to buy it right there and then. I really wanted to like this app but this problem makes it really difficult. 😔 So please just fix this problem! 😕 Thanks for reading! 🙂

How??. How can you have such good deals but such a bad app I am trying to order well over $300 worth of stuff for Christmas for my kids but it freezes it won’t keep my cart where I had it and it then says after 3 days of fighting with the app finally get to the order review and it says error and try again then throws another error then it blocks it to where I can’t order and then when I go back in to figure it out takes me a hour just to get to the review order page and does it all over again very frustrating and not worth the head ache

Okay app, but it could use a few improvements. Overall, the app does what it needs to do. It allows you to see what’s in stock and the moment and you can place pickup orders at your local store. But I think a few things could be implemented to make using the app a much better experience: 1. REVIEWS- I love Five Below, but sometimes I’ll buy a product and be disappointed with its quality. If there was a system in place to rate/review products, I believe it would be incredibly helpful to shoppers and could better their experience on the app. 2. Item Availability- There’s a slider at the top of the app that you can tap to “show available items at ___ location”. When you tap it, it does nothing but scramble around all items, while still displaying products that are not available at whichever store you’ve chosen. This is confusing and slightly misleading, not to mention frustrating. I would rather see what is truly available at my local Five Below than what COULD be available, if that makes sense. If these improvements were put into place, I believe this app would become miles better for your shoppers.

Ok but no just no. So this app is fun to look at and the prices are great the items are great but there’s some major problems with the app I just got this about a week ago and it’s super lag he slow it always takes a while to load and whenever my phone will die or whenever I will just go back to the app once in a while everything on my cart would be gone so if I put something on there that I was considering buying and that I love the app sometimes it would be gone sometimes it wouldn’t but when my phone died it would all be gone and like other app I have been in it doesn’t have a list that you can put items you’re considering buying it so anything you look at that you like you either put it in your cart or you just keep scrolling and the orders take so long it’s taken like seven days for my order and I checked my cart the day that it was supposed to arrive and it just said error and it’s still not here I’m writing this morning I checked my cart when I was supposed to arrive it just said air yeah that’s bad anyway I hope you like the serve you and I hope it’s helpful I would recommend getting it and trying it out for yourself but it’s not that great sorry it’s so long bye so I just looked at all the reviews and the most common things that you never get your packages and you pay money for them this app is a rip off because you never get any of your stuff if you do it’s a literally like 20 days later not worth it please don’t buy this app

Love it but….. I love this store and how they have a app but the only thing is I wish they would add a wish list or a place you can add favorite things that you like so that when you come back on you can go right to it easily instead of having to search for it.

Love Hollar, but the app has an issue. Let me start off by saying I LOVE Hollar and I’ve purchased several things since discovering the app. I’ve never had an issue with searching or ordering and I’ve had the app for a few months now. The only issue I have now is that when I’m in the app my iPhone 7 gets really hot. It never did that when I used it on my iPhone 6 so I don’t know if that’s an app issue or a phone issue. The Hollar app is also the only app I have that makes my phone get hot. I will continue to purchase stuff from Hollar but I will probably move away from the app till something changes. I don’t want to damage my phone shopping.

Terrible. I love the five below store but the app is terrible. First of all they never have the good stuff in stock and so you have to make multiple orders and pay for shipping everytime and they shipping is high even if you make a $100+ order they charge shipping and tax. You email them and they tell you the items aren’t in stock anytime soon. Why have them only available in store and not online as well. The items go quickly and you aren’t able to purchase them and one time I made an order and someone at their warehouse stole it. It took a long time to be refunded for it. Can’t order from instacart either because it’s unavailable where I live and the store is way too far.

It was great until….. I don’t use the app super often, but I have used it to place a few orders & recently when I went to shop on the app I noticed they removed all the locations I shop at; so I am unable to utilize the pickup option. The locations they have available to me for pickup are ones in complete different counties 30 to 50 miles away. I’m not sure what’s going on because all of my neighborhood five belows are still open & running so why all of a sudden are those locations missing.

Scammers. I made an accidental purchase and contacted support right away and 20 minutes they told me that I cannot cancel the order and it went through the system. So yes I made an accidental purchase which is going to be shipped to my home. Which means that I probably won't get my money for the shipping money back when I do the in-store return. These people are scammers you are better off in SHEIN or TEMU. I shopped multiple times on these websites and had better experiences with them. The Chinese are doing a better job here than the Americans. At least you can cancel your order right away there. Come on it's 2024 and you cannot cancel an order on Five Below? Smells freaking fishy. I don't see them lasting for a long time anyway.

The best ever. I use to have to go to five and below which is ruffling a long time and I can’t go their often because it’s so far that yeah anyways I loved it because I could spend like five dollars on something and not be around alot of people that are thinking I’m rich because I bought of things so yeah But anyways the only thing I don’t like is they don’t have the things that are really in the shop like slime lickers their not in shop but they don’t have ring pops or the Barbies I want

uhm no. i generally love five below. but there’s some things I recommend to change. when i first downloaded the app, i quickly made an account, with my dads email cause he wanted me to sign in on his. i love browsing through all the stuff and there’s great deals. recently, i bought a mystery squishmellow pack , and a bestfriend squishmellow things! i ordered that on the last day of June, and still haven’t got it yet. Once I purchased my things , it logged me out of my account, so i had to sign back in. not the best app. but would recommend if you want to find cheap deals. And are very patient

App & website both need work. I love shopping at Five Below and stop in every time I’m near one. I decided to look online to order and their website and app need some work. I used the app and when I tried to place my order I would get error messages and the app timed out a lot. Things also kept be removed from my cart due to inventory levels? If stuff is out of stock then take it off the website. Also, why put items on your website if you won’t ship them? I got my order placed but will probably stick to in store shopping from now on.

Deserves more!. Don’t get me wrong, I love this app. I don’t have a Five Below store near me, the closest one is hours away, but I still love being able to purchase and receive the same great deals. The reason I’m rating only four stars, is becuase I feel there should be a wishlist option, or an option to make a list of some sort or some way to save items. The only way I can do this is by putting items in my cart. Obviously this doesn’t work well.

Bad. I like looking at some stuff here and when when I see a fnaf thing I tell my dad to take me to five below but when I get there the thing I wanted isn’t even there like today I saw a bunch of fnaf action figures on the app but when I got there they weren’t even there except for this ugly fnaf toy that no one even likes and no one even buy and you replaced the fnaf things with theses ugly barely even posable spider man things that no one buys like be honest with what you show on the app and when I saw the toy I wanted I also got very exited but it wasn’t there so at least be honest ok and people will probably actually go to your store

It’s okay. This app does do mostly everything it needs, but the search barley works. If I look up e.l.f, only eyelashes come up from that brand, however if I go to the makeup section I can find many other e.l.f products. Also, sometimes it will randomly remove things from your cart because “another user in in session” literally no other shopping app has this, so it’s very confusing. Another thing is that sometimes it will say that there’s an in stock item at my store, but then I go look for it and it’s now where to be seen. Some items also only appear if you click another item and look at the bottom where it recommends some more items. I wish I could like this app more but everything wrong with it makes it quite the unenjoyable experience sometimes.

Love the store and the app!. I like the app a bit more because it has much more than I see in the actual store. (ofc the actual store still has a lot though) the only reasons I gave it a 4 star is because it can be superrrrrr slow sometimes and it’s not only for me. The other reason is it doesn’t have a wishlist like a lot of shopping apps. The wishlists on other apps are extremely helpful! but right now i can only put items i like in cart so when i go to purchase something i just have to remove the things that I like and then take forever finding them again. Besides those 2 issues it’s an AMAZING App.

Some slight issues with checking out. I love this app and have made three purchases. One small purchase and two big ones. The app itself is very good and I like it. However when you go to checkout sometimes it just won’t load. And you have to close and re open the app a few times before it works. I waited for about five minutes before closing and opening the app again and still had to do it a few more times. However other then that I have absolutely no issue. They send you an email after you purchase. Once it ships you get another email, and what I really like is they even mark if it shipped in multiple packages. And last you get one when it arrives. Usually I have an issue with things saying it got here before it did, but five below usually marks it as delivered around the exact time I got it or five minutes after!

Love it. I’ve been using Hollar for at least a year now. They have definitely improved their app and continue to make sure it runs smoothly. I’ve only had one problem (was sent the wrong colored item) which was quickly taken care of and was sent the correct one without complications or having to repurchase. Some items are cheap but so is the price. I love browsing what they have and make purchases a few times a year.

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Suggestion. I love everything about this app except one thing; there’s no way to favorite items. You should add a feature that allows us to create wishlists so we can save the things we want to buy in the future. The current lack of this feature kind of ruins the app.

Its ok.. It alr it shows you the deals and all thst stuff. But whenever i try to add something in my cart it never puts it into my cart. So its kind of annoying because i am trying to put something in my cart that i am thinking of buying but it doesn’t go in my cart. That is the only issue thag i have with the app otherwise, it would have been good.

Missing items. There’s EVERY TIME one item is missing from each order so far. I receive their package today, and one item that I was really looking forward was missing, so I send holler an email today. If I don’t hear back from them next week, I will call my credit card to take care of my missing items that I paid for. I like the deals I can get with quick research, I know I’m getting a good deal. Shipping takes long time though.

Favorite place. I have to laugh, I used to take my Daughter there and wait in the front. Until one day, I found out electronics, and headsets, phone case , etc In stock. Now I’m asking her , “ Do you want to go to FiveBelow.

Can’t purchase my things. I select the products that I want to purchase, put in my address info for billing and delivery, then when I finish putting my credit card information it stays frozen and does not let me continue with my purchase. What I like to purchase is not in the stores but it’s showing available on this app. I Love Five Below but not this app.

Love the concept but…. I am a huge five below lover but I find that the app is outdated in terms of technology. It runs quite slow and often glitches when trying to add items to the cart and refreshes the page when I am scrolling to look at items. I would love to see improvement soon!

Is there a gas leak in here?. I have stopped buying from Hollar because their scrolling is so obnoxious—I have to wade through repopulated items I just looked at a few swipes before because... I don’t know? They’re promoting them? It’s all random?? Either way, I’m done buying from them until they fix this. It’s, at best, annoying and at worst, a supremely rude and insidious way to waste my time and force me to view items I don’t want. Please fix!!

Results not loading. No matter what category you pick, the results do not update... its keeps going back to the same items. I’ve never had any problems with this app before until the most recent update.

Inaccurate. I got this app to see if the five below near me had the squishmallow I was looking for and when I put in the location it said that it was in the store. So I went to the only to discover that it was not there. Very disappointing. I would not recommend this app if what you want is to know if what you want is in the store but I don’t know how well the sopping is because I haven’t used it.

Suggestion. I totally love hollar! Their customer service is awesome and the shopping is amazing! I did want to make a suggestion and say that a tab should be created for items that are now in stock. I’m always wondering if an item I missed out on is now available.

Can’t see items in my cart. I enjoy the products offered on the app but when I go in to see my cart to checkout an error message comes up and then the number of items that should be in the cart disappears and when I try to add more items it doesn’t register that they are in the cart.

Sorry but this is an honest review. I ordered my favorite squishmellow, the next day I got an email saying it wasn’t in stock, but when I checked the website it was still in stock, I tried again, same results. I don’t recommend buying popular items here, you can try here first, but over that day I’d look elsewhere and check your email/texts regularly

it’s great but. i love that i can get any and everything just from a touch of my screen but the only thing i don’t like is that when i go to my cart and go to delete items it takes FOREVER to load and there’s not a “select” button to select what all i want to delete, other than that it’s a great app and love the store

PLEASE GET A SAVE FOR LATER OPTION. I love this app but it would be so much easier and efficient if I could save things and come back to purchase it later!! I seen another person review this same thing about 2 years ago and the developer said they would pass along information. Please get a save for later or wishlist option!!!

Amazing app!. I love this app so much also thare are super low prices I think it’s cool and awesome👌🏻i feel amazing after I downloaded this app but it is kind of glitchy and it kicks me out sometimes lol. But general review its worth the download ❇️❇️❇️❇️❇️stars😃

Afterpay/Favorites. The app is okay. I wish it had a ‘favorites’ or ‘save for later’ option as I’ve been trying to make orders little by little for Christmas. So then, I figured if it didn’t have a ‘save for later’ option that I could at least do AfterPay since in-store allows it, but unfortunately it wouldn’t allow me. If this is fixable, please let me know! I’d love to be able to use the app this way.

Kind of like it. It’s a good app not gonna lie but it doesn’t have all the things from the actual store you know when you are gonna bye things physical instead of buying things from online and that is all and I hope you get my message thank you.

Neverrrrrrr again. This whole app is a scam!! I spent 98 dollars on early gifts for Christmas and it won’t let me my order keeps saying error Wow absolutely disappointed!! This app is taking peoples money that they work hard for Wow just Wow! Update: it’s been 5 days still saying there’s no orders to show and keeps saying error can’t believe I bought of this app ive been scammed by this app never ever ever again I’m delete-ing this app I don’t even care anymore!!!

Can’t log in. I forgot my password, so I clicked the reset password link and entered my email. The email didn’t show up until hours later, and by the time it did, the token had expired. So I re-requested it. That was six hours ago. Still no email. If you think I’m waiting around to be able to buy from you, you’ve got another think coming. The internet is a big place, and I am going to shop somewhere that actually wants my business. Deuces! ✌️

Not able to add anything to cart. Shopping isn’t possible from app tried uninstalling and redownloading, updating everything and nothing has helped. I still can’t add anything to my cart so in person shopping is the only option despite my store not having everything I want to get for my Christmas shopping or just shopping in general.

Love this store. PLEASE - Make a wishlist feature. This app would be PERFECT in my opinion if we were able to add things to lists for future purchases. I love window shopping and I was deviated when I saw I could only add things to my cart. Thank you & hoping this feature will be added soon!

HOW??. I am a squishmallow Hunter and I like to collect them and I’ve been seeing everywhere that you can get them on the app or in the Five Below stores so I downloaded the app and it only shows The confetti cream crackers and The gummy pals how come I don’t get the rest of them I want to order them! It’s not on the website either I created an account and everything!!! Can somebody tell me why this is happening!

Almost perfect. As much as I love Five Below, I hate that this keeps happening. For how many time I have used this app and added things to my cart, after about a week, something happens and my entire cart is emptied out and it annoys me so much because I can never find my items again.

Bought out by Five Below 👎. I LOVED the site, I’ve made many purchases from them. Delivery has gotten faster than before, but after hearing that Hollar was bought out by Five Below I’ve noticed many items including food and pantry, kitchen, what’s new, etc. not being replaced or updated. Apparently they are liquidating and it’s really sad that Five Below would do this to an amazing bargain store. I will continue to buy from them but I see quantities depleted. Very sad and terrible move to close this site.

Amazing App. This app is really useful for people that want to know the prices of things before they go in-store. Don’t know how the online orders are though but mostly the five below app is a really good accurate app. I love it!

Very simple, love it!. But i wished you guys made a save items section, for certain items that i would really like but would have to wait on and buy later! I love saving the items i like, especially items that i would love to buy for my daughter! This would be a HUGE PLUS for me if you guys make this happen! Don't want to bring any apps into this review, but the Wish App seems to do a great job with that!!!!! 👍🏻

New update fail. I’ve never had any problem with Hollar. I wish they would ship faster but as said their disclaimer, expect a while. My problem now is that whenever I go into the app and look at my cart list, all the items I had on there disappear or the app just crashes. At one point, I had over 100 items in my cart. I like to go into it updating it and saving it there when I do decide to actually make the purchases. It’s tiresome having to re-add all the items for it to disappear again. Please fix this.

Shipping/ overall review. It’s VERY hard to find your package, yes you can look up the order online but it doesn’t give you an accurate order tracking number so you don’t know if your package is delivered or not. But the app is nice, has a good selection of things for all kinds of toys and electronics and home goods

Fraud alert!!!. You guys still haven’t fixed your app!! I tried to order something today and guess what?! I got a fraud alert cause this app couldn’t accept my cash!!!! FIX THIS NOW!!!! I demand a refund.

Bye Felicia. This was a quick love affair. I started shopping on Hollar in August. Everything was pretty good, although the app is not the best. Last order had 12, that’s TWELVE, items missing. Two emails in 3 days have gone totally unanswered. Not acceptable. I won’t be back again unless they improve their shipping methods. Put a packing receipt in the box like a normal company. Don’t leave products that were out of stock on my order list online. Don’t forget to ship items paid for. And for God sakes answer your emails. I’m done!

Horrible app. Always a bug. Not up to date on the inventory. Always shut down,error or glitch all the time. Everytime I order, said it was available at the store and they always end up canceling it cause the store don’t have it. When an item is available at the store in person…the app said not in store. Not all the products are on this app. App is useless and not always accurate. Sometimes it’s best to show up at the store. Lame!

A lot of problems with me. Well it’s a pretty good app with great customer service but it keeps deleting things from my cart or erasing everything completely and if I want to change from picking up in store to getting it shipped home the button doesn’t work. I don’t know if it’s a bug or something but can it get fixed and make the app work smoother

Love it. I honestly love it it’s vary easy to find things and I love the store and the deals!! However I kinda wish there was a wishlist to where I could save stuff to for later but overall I really like this app and it goes well with the stores things!

App never works. I can’t add items to the cart. If you do manage to add something to the cart, it will disappear before you can add anything else or purchase your items. And there is no app support. The app support button takes you to the FAQ page of their website which has no information about the app and no form to submit a question/problem.

Will not let me add anything to the cart. I love Five below but the app always has some type of problem. It takes forever to upload an item your interest in and lately I haven’t be able to add anything to my cart. I have to delete the app and reinstall it and it will work for a few minutes and let me put items in the cart then it will all of a sudden stop and freeze up. I wish this was fixed because I really love five below!

Ridiculous.. I ordered almost $50 worth of stuff back in October and after sending many emails they finally told me almost two months later that my order was canceled for some unknown reason. If my order was canceled I should have been notified immediately to fix the problem. Now half the items I thought I had purchased are out of stock. I will definitely be using a different company from now on. Somewhere that is reliable.

Crashed and deleted cart. I tried checking out twice, it crashed. The first time it said payment failed. Not an issue with my card, I checked. The 2nd time it said items were out of stock, then deleted everything in the cart. Now, I cannot add ANYTHING to cart (I tried multiple items I wasn't even interested in buying.) If a company is in the business of selling things, maybe they shouldn't make it impossible to give them money.

Got me twice.. I tried Hollar even after I read the reviews and wouldn’t you know it, they sent me the wrong item. So they gave me a credit to buy the samething and they charged me for shipping! You just have to laugh at it. Calling customer service and it was like they weren’t listening. All. you have to do is look at the replies of how well they read the complaint. Everything is send is an email to our customer service. Even the one review that says “my emails aren’t being answered” Lol see ya

needs LOTS of work.. doesn’t save your cart. it runs super slow, and kicks you out multiple times if you’re switching between apps. it’s a good concept, but poor execution. it also gives you the option to add stuff to your cart that’s out of stock, then clears your cart after, which is dumb. this app needs a lot of work. it has great potential, but needs effort put in.

No Cart Updates?. I love Five Below... but for some reason, when i add anything to my cart it never updates. Ive added tons of stuff to my cart, and it never updates. It makes angery and i end up just online shoping on another site. Id love it if this bug is fixed pleasee 😁

VeryHappy!. I have been purchasing items that my church will use to pack shoeboxes this fall that will go to children around the world. Operation Christmas Child through Samaritans Purse. The items I have received are of good quality and shipments are received quickly. I will continue to order throughout the year. Thanks Hollar!

Apps malfunctioning. I signed in and went to check out, I noticed someone else’s shipping address was there not allowing me to change it on the app nor the computer version. I also deleted the app 3 times or more trying to refresh but nothing. The app is buggy and useless but I was hoping one day they would have an app bt it needs work. I proceeded to make a new account we’ll see if something goes wrong when I check out next month in nov 2020.

I don’t know abt this. I got the app yesterday I bought some stuff it at fest I thought I couldn’t see my order but I could! I like it so far but I’m checking up on it it says it’s arriving today but it keeps on switching the time it’s coming. Having some doubts about this but I will be patient and see if it come.

Hollar is great, however .... many of the items offered do not have full descriptions of the items. Measurements and country of origin would be helpful. Also, some items only have one photo when more than one would be good. Overall, great prices and customer service.

More irritating than worth it. When you click on an item, then exit out of it, the app takes you all the way back to the top of the page. So you have to scroll back through dozens of items to find your place. Not to mention the shipping is unreliable and untimely. Place an order and expect to wait at least 3 weeks. Sometimes you get good stuff, more likely than not, it's cheap crap that my nephew breaks in an hour.

It’s not letting me purchase.. I’m trying to purchase items and it’s not letting me. I’m putting in a new card and it’s not working then it says I have to re enter my address and I did and it still says something is wrong. When I finish entering the card number it goes blank just a white screen.

Can’t buy anything. I would love to buy quite a bit of stuff and have it shipped because the closest one to me is an hour away. But that’s kinda hard to do when it won’t add anything to the cart no matter how many times I click it.

Every time I place an order they cancel it!!!. I’ve place an order several times with this company and each time they cancel the order. Their items show in stock and they charge my debit card but then they cancel the order with NO explanation. And these orders are not small orders. It’s multiple items $25+ total. It’s as if they don’t want people buying their merchandise. I’ve had a family member try to order the items for me with their debit card AND THE SAME THING HAPPENS. What the heck??????

I am in love 🥰. My aunt introduced me into five below. Now, it is my favorite store to shop in. When I found out about the app, I almost threw my phone. I was so excited!!! Although, the new update doesn’t let me go into the shop category. It just kicks me out of the app. This is just a little heads up for the developer.

Terrible.. This app is terrible. When shopping online through browser it keeps prompting you to get this app to help with bug issues and crashing. But this app is WORSE than browser. It takes five minutes to add a single item to your cart, then it doesn’t register it. You have to clear the app from use then click it again and restart just to get it to register quantity updates, adding and removing things from your cart. It’s honestly a terrible app.