ShopRite Order Express App Reviews

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App is never up to date. First problem the app never lets me log in so I always have to start a new order. The app is never up to date with the items that are in stock and when you pick up the cold cuts something is missing and you have to wait in line to get something to replace it. There should be a notification that lets you know an item is not available. I don’t allow substitutions because I want to decide which brand I want . There is plenty of room for improvement of this app.

Bring back the old app!. I hate this new app. I gave it a couple of weeks to get used to it but it is just bad. Not intuitive, items are not well labeled (for example Boars Head Muenster cheese is under an icon of a Shop Rite bag 🤔). I could not figure out how to change my pickup time. I couldn’t even see it! I had to actually sign out and start over. Horrible update when nothing was wrong with the old one. I do love the concept of ordering ahead but this takes so long I might as well just stand in line.

This would be a great idea!. My dad is 83 years old, and he practically likes to go to the store every other day and you can’t really stop the man from doing that cause he likes to have Chopped liver from the deli counter and they don’t always have that all the time! So he has to go there to check! If we could check it for him ahead of time that would be a great relief to me as well as him would be great! But I just checked the app and the Chopped Over wasn’t one of the items on the app? So I’m not sure if that is the actual store as well? There’s no way of knowing unless you call them maybe?

Very convenient!. This is the best way to order deli items. It’s a great service for ShopRite to offer now during the Covid19 pandemic. Even after this is a distant memory, the deli ordering app & easy pick-up should remain. I’ve passed by the deli because of having to wait in line, but now consistently place orders because it’s so easy. The items are kept icy cold in the former salad bar station. Just find the label with your name and order # and off you go! Love it!

Inconsistent. Sometimes order get done, sometimes they don’t. I’ve gotten notifications that my order is done and… nothing - nobody at the deli counter knows anything. They also all leave completed order in different areas. Sometimes sitting on the counter, sometimes in the pickup area sometimes behind the counter with no real rhyme or reason as to why. Actually my order has never been in the pickup area despite always being told to check their. Nice when it works though.

It’s ok.. I’ve been using this app for a while. My issue and I would love for them to fix is to add an option for paper thin. When I put sliced thin it’s rarely sliced as thin as I want it. Also when you add a note I’ve been told they rarely look at the note because it doesn’t pop up on their end easily. And I have 3 shoprite that I use and all have the same issue. I only continue to use the app because it has made things easier for me to get lunch meat with my crazy schedule and not needing to wait in line but might just find a regular deli and call my order in.

Shopping on the deli online before going to the store. This is the best way to shop for the deli there is no waiting, which could take a long time waiting in the store. Just check your prices compared to what is on the app and to what is on the tag in the store prices can be different I go to the courtesy desk and have it adjusted.

Shoprite of Rockaway Food Department/Kitchen. Online Order for a event.. Everything was amazing!! The food tasted great and I didn’t hear one bad thing from our guests. All I heard from my guests during the dinner was “this is too delicious” There was plenty of food and people definitely got enough! I would recommend Shoprite of Rockaway to anyone looking for a unique and different type of dinner for any occasion or event. Communication was great through the whole process and they were so helpful! Will be using again! Thank you to all the staff of Shoprite of Rockaway Food Department/Kitchen. Sincerely JassoOlvera Family.

Kiosks installed during covid. The kiosks at the deli are a breeding ground for germs. Installing them at the Cinnaminson, NJ Shoprite, during covid, is the work of a complete moron! I am now required to touch an entire screen for about 5 minutes to place an order. According to store management, they are wiped down after every 5 guests! So I have to share germs with the 4 guests before me? I have yet to witness anyone wiping anything down. Lines get backed up. The elderly are confused. The machines malfunction. I have to wait 30 minutes for my order. When I pick it up, it is placed in the bin where the olive bar used to be. Now I have to touch everyone’s bags to look for mine. Thanks shoprite for INCREASING my chances, and everyone else’s, of getting covid!

Was going to join. I was going to joking this app since shop rite is the only Supermarket on Ridge Ave. There is Super fresh but I hate going in there no real saving or coupon. Time is tough. But as I read lord it like 90 % is negative. Mostly all the same issue. You order won’t be ready when you arrive SO WHAT IS THE POINT!!!! With all the money this place make can’t they hire real nerd to fix it. Com on we are in 2019. I remember growing up they said they could place a whole library in a single chip. I thought please a whole library. Yes they can cause it all stated with Kilobyte than Megabyte than Gigabyte and last Terabyte. So yes it was possible to add 10 library in a chip so why can’t do smart ppl fix a simple app. ONE THAT THE WORLD WILL FIND USEFUL. It will paid of in time and money. Until I hear or see more Positive feedback I’m not wasting my time and energy on something that they don’t want it to work. Bunch of IDIOT. BYE SHOP RITE.

Pretty Easy Ordering Experience. I ordered a cake through the app. It was easy. All my options were laid out. My only issue is when I was finalizing my order on the payment page it had my info from a previous order pre-filled and it didn’t let me edit it. I didn’t realize until after I selected my payment option that when I went to the final screen I WAS able to edit that information but I kept trying to get the text box to open on the payment screen and going back thinking that’s would allow me to edit when the edit feature is, in fact, on the FINAL screen.

cannot delete deli item from cart need the slice as requested. I would have given 5 stars but you cannot delete a deli item completely. Once its in your cart you need to go back and start a new order. If you add something twice by accident or decide you don't want something it cannot be removed. Fix that and you have got yourself a 5. My only hope now is the deli counter person slices the meat as you request it because last week when I tried this app in store my shaved ham was sliced rather thick and not shaved. My family was annoyed as was I. When you pay $15 for some ham it should be sliced how you want it. No one wants to come back to the store to complain just do it right the first time.

Love the convenience!. I use this app weekly & love it. It works as it should & my order is always ready when they say it will be. I like my deli sliced really thin & this has been accommodated every time now. The lead time for pick up has increased but i know now to order earlier. Great Bensalem Shop Rite!

Deli Ordering Without the lines!. This is my 1st time using the app and I love it except for 1 thing. You can’t delete an item once it’s in your cart. I ordered cheese, the picture showed yellow so I added it to my cart then I saw one that said yellow and realized I originally picked the wrong one. I tried to delete it, edit it, and I even tried to start a new shopping trip. Nothiworked. I finally wrote a note on thin the cheese and store sections saying I didn’t want it. I haven’t picked my order up yet, but I hope it works.

Used to work smoothly. Ever since the app was updated to include Fairway markets, it stopped functioning properly. Can’t save password, can’t log in. Do a password reset and it takes you to a Fairway site which doesn’t seem to connect to the deli express app since it won’t let you log in. Still am able to order using the app, but have to type contact info in each time and can’t access order history that way.

Great deli app! Timesaver!. I ordered my cold cuts the night before I was to go shopping. I typed in my time that I would be picking up my order: 11:30 AM. When I went to the store I approached the deli counter and found a cold shelf with a sign that said pick up your online deli here. I found my order amongst a few other orders. It’s save me at least 15 minutes of waiting online for my cold cuts as there were at least four people ahead of me if I had to wait to be served. Update: Be sure to open the main bag to check all deli packs. Several times they have made a mistake and gave me the 30% less sodium turkey instead of the 30% low sodium ham.

Great app BUT... Love this app BUT it logs me out often! Then when I try to log back in it says my email or password is wrong and it is not! Now this last time it won’t even send me a link to my email at all. It says it has but I have no emails because I tried several times and NOTHING! THEN I try to reregister and when I get down to where I have to pick a home store it doesn’t have the option of any stores in my area like it used to! WTH is going on here? 🤦🏻‍♀️

Love the app but….. The convenience of ordering deli on line and it being ready is great. 5 stars. The new app has some glitches (or maybe me?). Login and the the always stay logged in option do not work, says an error and I have to cycle out and back into app and it says I am logged in. Some of The categories are missing items I know are available in store and were available in the old app. Who cares about pictures of the deli item? We know what we want. Takes up screen space and bits to download.

Not Gonna Even Try It!. Was excited when I got an email about this app. Of course my usual Shoprite doesn't offer the lunchmeat pickup option, only catering and bakery. Not surprised! Can imagine what THAT meeting looked like when they told those employees about this app. LOL! So anyway after reading all the complaints I decided to pass. And trust me I do realize apps have issues but what's the point if in the store you’re still gonna have a problem. Ill just wait 20min like usual and hope to get out of the market before sundown.

Very slow and not user friendly.. I just downloaded the app and it appears to be very slow and not very user friendly. When going from one screen to the next, it seemed to take forever. Also you can’t tell what brand you are looking at until you select an item. Lastly, you aren’t able to delete an item once it is in your car. I normally just order from my local store’s website but I thought the app would be easier. Boy was I wrong. One more thing, the password shouldn’t need to be so complex. This isn’t my bank, I’m just grabbing some luncheon meats.

Issue with custom cake orders. I’m just writing this review to hopefully inform one of the app developers that when trying to place a custom cake order it only shows two fillings (strawberry or Bavarian cream) I called Shoprite to ask if there are other fillings and they informed me there are many others. This is an issue on both the mobile app and the website itself. Would be nice if it could be fixed to display all options.

You still have to wait in line. (Montague, NJ Shop Rite) What happened to the Dexter ordering system that actually allowed you to not waste 20 minutes waiting at the deli and instead you could place your order, do your shopping, and grab your completed order right before checkout? If you’re like me and trying this app to recreate that experience...don’t. You will still have to take a number at the deli and wait in line with everyone else. Odds are, your order won’t be ready either. Instead, save your phone storage for something else, bring a shopping buddy with you, make them wait at the deli while you shop, then meet up to check out. Divide and conquer is the only solution nowadays I guess.

True convenience. This service is phenomenal- in this busy world we live in, this is so wonderful to be able to order ahead and your site is easy to navigate - have used it many times and have not encountered any issues - thank you and keep up the good work!

Convenient but Flawed. Overall being able to order in advance saves a ton of in-store time. It would be nice if the machine in the store was down, that the user get notification about that, so we know the order never went through. Also, some of the deli staff need to stop complaining about having to process these orders. Finally, if the application saved our login it would be even more convenient not to have to login every time we want to place an order.

Quick. I just used the app for the first time to order cold cuts, they were ready when I got to the store. If I had waited until I got to the store to use the computer at the deli, as I have in the past, I would have been done shopping and had to wait for my order.

Easy. Love this application. It makes planning for my family gathering so much easier. Using the online catering gives me the time to review and consider my menu with options I would not otherwise thought of. Thank you for providing this service, a great convenience for Seniors !

Great service, fast and easy!. This is a wonderful service. If you only need deli you are in and out in minutes. If you are shopping for more you just pick it up and move on. No “take a number” no waiting in line or even just waiting for the slicing.

Completely useless. UPDATED. I’ve already deleted this app 3 times, might go for #4. They fixed the sales prices, so now they’re listed & not the same price as the regular price (for the most part), but: 1. It doesn’t remember the filters or the sort, so you have to constantly start over. 2. After entering all the items to the cart and tapping checkout, an error message pops up that the store isn’t accepting orders. Why not put that message at the front so I don’t have to fill the cart and wast my time? I tried three times over 6-7 hours to get it to work and got the same error.

So disappointed!!. I’m not sure who told your company that this system works. It’s the worst. Second time I try it and both my orders have been botched. First time, someone actually took my stuff from the fridge where you place the meat that has been ordered. The second time I traveled from Monroe to Chester to find out that what I ordered was out of stock. So now I have to reorder and go back to monroe. Horrible system!!! I rather wait in line with a ticket for my turn. Get it together Shoprite. With the high cost of food and this new deli system I’m about to give all my business to Aldis!!!!

Good but could be better. The app is easy to use and great to order and have my order ready when I get there. However there are some issues. First you can not delete an item in your cart. You have to write a note to delete. Second is to back out to the Deli menu you have to selected the root Headings for each selection to back out. But otherwise app is really useful and helpful. Thanks!!!

App is great, workers- another story. The app is great and very user-friendly. They even give you a place to write in special instructions about how you would like your order packaged, like in half-pound packages rather than whole-pound packages.... I’ve use the app twice now and both times I ordered asking my cheese to be packaged a certain way and it was not and both times I ordered more than just cheese and when I picked up the order all that’s there is just cheese. No ham! Both times! Ugh. Why can’t the workers read the special instructions written in by the customer and follow them? It is not rocket science.

Easy Peasy. I placed my first online catering order. I had a couple of questions and Jessica at my local West Caldwell ShopRite catering department answered my questions, provided some suggestions and said if I had any other questions to feel free to call back. When I went back to place my order, it was easy peasy and my mind was eased once I saw how simple it was with of course great selections. I really like my local shop rite.

Great app. Using this to save time. Have used this at both Somerset, NJ and Bound Brook, NJ locations and both handle the orders fine. When at the Somerset, NJ location there have been some problems with the online orders but those were resolved by the next time I visited. The only reason this app wasn’t rated five stars is because of some minor instabilities, the rating will be updated as they are fixed.

Needs work.. The app is so good but there’s no communication to let consumers know if they receive the order or if the order never came or their system isn’t work. I understand that there is a way to do that but it never works or if it does it goes to email and not stating anything just that the order was ordered. Fix this problem please.

No way of tracking modified orders. I have mixed reviews on this app. I realize a chunk of my issue with it is probably due to my specific store. My order is almost never ready for when I request it, sometimes taking over an hour+ past my requested time. But today, I placed my order (well in advance, I’ve learned my lesson) and shortly after I received a “your order has been modified” notification. Clicking on it launched the app, and NO WHERE in the app does it tell me what was modified or how.

Galfam22. This was user friendly and easy to do. I was able to view all of my options right on my phone and make my selection and place the order. There is also a place to leave any special instructions!

App is terrible. Your app is horrible! I am a first time user in f your app. I entered my information numerous times because it wouldn’t accept my information! Finally I got an accepted note then I had to go to my email to get final approval! Yah! Approval for use. I go back to your app by way of link provided and my Order Has Disappeared!! So then I have start over again. Something that should have taken me 15 minutes took over 2 hours. Being handicapped I thought this would help me by being faster and easier for me. Boy was I wrong.

Close but Needs Some Tuning. The order completion and scheduling is confusing. Scheduling doesn’t appear until after payment method is approved making it hard to determine when the selection will be ready. I almost decided not to order. Also confirmation of selected store should be given prior to finalizing the order. Otherwise this is a very convenient way to order.

Horrible. Thought this was a great idea and what a perfect timesaver. I ordered my daily from the phone as soon as I entered the store. Never received a text as I requested and went to the counter 10 minutes after the time my order should’ve been ready. There was a small line but I was able to ask someone where to pick up my order. He seems surprised and then told me that their computers have been down all day so they were not aware of the order. They offered to take my order then but the stares I was getting from everyone in line made me choose to forgo my deli order.

Deli ordering. The app is supposed to be an easy time saving way to place your deli order. More times than not it is not ready when the app tells you it will be. Today was the worse, I was told my order would be ready at 3:15 which was 45 minutes after the time I placed it. I then left my house did all my grocery shopping and still waited 45 minutes for my completed order!!!! I, along with a bunch of other people were standing there waiting for their orders. We were told two people called out sick and the deli is extremely busy. Fine, that happens...however change the time your order will be ready if it’s an hour, hour and a half or two hours fine just be honest. This was the Little Falls ShopRite btw. I had refrigerator items in the cart and I had to wait because what I ordered was going to be dinner. Needless to say I am not happy!

Not as convenient as it could be. I used to be able to store my information on the app. Now I have to put my name etc in every time I order. Doesn’t sound like a big deal, but you would think that would be the whole idea behind the convenience of an app. Another issue I have is that you can’t remove an item from the cart. I have, on occasion, had to write a note on the order. Sometimes they read it, sometimes they don’t. Seems like you should be able to remove something that you don’t want.

Was a 5. Well I’ve preordered on the deli app get to the store to pick it up and was told we don’t carry what you ordered even though it says that we do. Ok so the next couple of times I notice the switch to turn on substitution... so I did as well as write in the comment section please substitute as needed and my husband went to pick it up along with other groceries and was told we don’t have that. Don’t have what I thought. I ordered 3 things and asked twice for substitution on the app. My husband was then told if you want to wait 20 minutes I can slice you something else. Ummm why wasn’t it done to begin with. I asked for substitution. You just lot a customer. I’m going back to price chopper.

ShopRite in my location (Bordentown). App was good but.... The first time. The very first time!! Went shopping at my store (Bordentown) and was waiting for my notification (that I never got.) So I decided to get the rest of my items in the meantime. Before I left stopped at the deli to see if my order was ready the woman said we are so sorry but our internet is down so we never received your order. Of course I was super upset since I was shopping on a Sunday (like a fool). Now I have to goto the Acme to get my deli items. Not sure why ShopRite said they never received my order I got a confirmation #

Computer problem.. This works very well until computers go down. Last week my order was accepted and I was given pick up time but when I got to the deli counter at my assigned time I was told my order did not come out yet. Then all at once about 50 orders came. The people serving the customers were going as fast as they could but you lost a lot of business that day. When the computers go down do not accept the order until the are back.

Annoying. There needs to be a way to tell if your particular store is out of something. I ordered ham and turkey from the app from my chosen store yesterday, got to the store to pick it up and my order is not there. Ask the guy behind the deli counter where my order is and he tells me “oh we are out of those items”. I was VERY annoyed to say the least. That is just down right ridiculous that I would not have been informed by the app that those particular items were not available. I know it’s possible, i’ve seen other apps that will say not available or very limited supply available. A total waste of my time.

Rarely ready on time. This application would be great except my order is very rarely available for the designated time I choose. I go to the store around the time that they first open and there’s usually no customers at the deli counter at that time. I usually go to the deli approximately 10-15 minutes after the time I chose for pickup and usually my order is not ready. Last week my order was actually ready but the amount that I had requested for two items was less than I ordered.

Online ordering (DELI). You have to double check it when you pick it up. Make sure the label is what you ordered. Last week I got charged for an more expensive cheese, it was Provolone, I ordered American cheese from a totally different brand. I didn’t notice it until I went to use it a day later, and I had thrown my receipt away.

Needs some work. The design is much nicer than its predecessor but the app needs some improvements. The deli meat ordering is very inconsistent. Sometimes, you can choose the weight and thickness, other times you can’t. The preferred thickness selection is randomly missing on certain meats/cheeses. You can’t determine if you’re ordering by weight or quantity for others. There is also less of a selection of items that are routinely available in store (and were present in previous version). Hopefully, there will be an update soon.

Great service. I needed to contact the store for help with using the website. My City would not register, so I was told to abbreviate my city (Point Pleasant to Pt Pleasant) I was further told to avoid special characters; (no period after Pt). Once this was accomplished correctly, I was able to move on. The representative stayed on with me throughout my attempting to fix the issue and was patient.

Catering. Thank you ShopRite for creating an app that makes placing a catering order quick, easy, & extremely convenient. I love the wide variety & creativity of foods, as well as the reasonable prices for the number of servings. The turnaround time is also fast, which I greatly appreciate because the gathering we’re hosting is last minute.

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Arlene Morgiewicz. I love using this app . it makes my shopping so much more pleasurable and it appears the deli staff seem to like it as well. The only issue I’ve encountered was another customer opened my order and took my salami the last time I placed an order.

Convenience. 95% of the time the order is correct. Saves me a lot of time standing in line. I do get upset when the order is not as I requested. Overall the convenience of having my order ready and waiting is totally worth ordering from the app. Thank you

Deli ordering. I can only write about the ordering process. So far , so good! It was easy and I was able to quickly navigate (sometimes I can get lost). My order should be ready in 15 or so minutes. I’m leaving my house now, so hoping things turn out well! Fingers crossed!

Ok app. Hello, super convenient app but I must say the initial registration was a challenge. With phone number changes and moving from NJ to PA I ended up having to open a new Shoprite account to place a deli order. On my way to pick up my order and hope that they got it right.

Deli App. I have been using this for weeks now and it is fantastic. Save time when shopping. Easy to use. If I had to say one thing negative is when I check out. It’s would be great if they just had 1 scannable barcode so I did not have to take everything out of the bag at the counter.

Deli Online Ordering. It would be helpful if ALL Deli items are listed under the Deli Online Selection list (ex: Hummel Hot Dogs, Salads, etc.). I would like to state I have never had a problem with Deli In-line Ordering. Easy to follow. In the store the Staff is always pleasant and helpful.

Ordering hard. Had to download an additional app…shud be able to use regular shoprite app. Would be less confusing. Had a hard time finding/ordering “small” size for cheese platter. When u click on the continental cheese platter it automatically selects the large unless you go in different section to order it. Weiss markets catering is easier to navigate.

Love the deli app. After years of standing online finishing all my shopping before my number was called I am so glad there’s a deli app. I love the fact I do not have to wait at the long line. Great idea wish they had this sooner. Will definitely do all my deli ordering here everything comes out perfect on time.

Easy and all functions. I could easily place an order and set the time. My store was already in the system. Better than the crazy Publix app!

Super convenient! Could use some tweaking. Not fully able to customize everything but so convenient and the store is super responsive

Can’t find everything!. The quick views are helpful but when looking specifically for sloppy joes I had a very hard time locating them. Even using the search button didn’t always produce results. Other than that it was seamless.

Easy and Convenient. Great service! Waiting in deli line or having to go to store, hoping the kiosk was in service, was always the dreaded part of shopping, No more, this great little app and great customer service has eliminated waiting for deli! I hope this service continues post COVID19!

Price Plus # Isn’t recognized. Tried to create an account but each time I tried entering my price plus card number it would give me an error that the number should be 11 digits. I then used the scan feature and it scanned the card just as I entered it manually. My number has 12 digits! Couldn’t create an account.

Difficult to find. I could not see where to select the time for pick up of the sandwich tray… it turned out that the auto selected time was good. Please make it easier to locate that, it should have been in the beginning of the ordering process. Maybe it was and I missed it?

Why isn’t everything here?. Love using this app and I do often. However, there are so many items that are regularly in stock but not available to preorder. Thumann’s products…various deli salads It’s great that I can save some time with the app but I quite often have to go wait on line for what I still need.

Deli app. Love the deli app. With everyone living at home now, my orders at the deli are huge. The deli app was so easy to use and navigate. It took no time at all to find my products. All my meats and salads were on the site. Now it will be ready and waiting when I get there. Great app

Only one problem. Great time saver when shopping, only issue is that the option to select the slicing size (think, thick, shaved) does not appear for every item. I ordered 7 items today and the option only appeared on three of them. Had to write out my desired option in the comment section.

Online catering order. This is not user friendly at all. I keep receiving an error message about nutritional info. When trying to select hot or cold it keeps defaulting back to cold I had to go in and change to hot multiple times It took forever trying to figure out you had to swipe right for delete. You should have an option to change in the quantity

It was pretty easy to order.. Wish there was a way to pay for it ahead of time. Trying to save time on a day where both my husband and I had to take a child to different places at the same time.

Amazing catering from ordering to pick-up!. Who would have thought that a grocery store would create too-notch catering? I didn’t, but I now do! I’ve ordered catering since last year and the food is great and ordering is a breeze. Working with Pam is great!

Can’t login anymore. Ever since the last update I cannot log in to save my information to place an order. When I press login it just says “alert” and goes back to the login screen. So now when I place an order I have to manually type all my information in every time! I tried the “app support” link which takes me to ShopRites website which offers zero app support options.

Frustrating. The app works fine for ordering, but prepayment and checkout is difficult; you cannot add additional items (like condiments, rolls) when ordering deli platters. I had to sign in about four times to make this work. Prepayment doesn’t work either; I was trying to order for a funeral repast, and have someone else pick up. Can’t do that..,UGH

Ordering on App. The experience was quite easy. This is the first time I’m using this app. I will be going to the store for pick up soon. I hope that experience is equally simple. Thank you.

Fast and easy. Order from home! Great time saver. You get exactly what you want and don’t have to stand in line or search through precuts. I just can’t figure out how to delete an item.🤔

Catering Review. I have had the best experiences ordering from ShopRite using the app fir various occasions and items such cakes and food orders. Everything has been delicious and the ordering process is so easy, but the customer service, especially at my ShopRite (Ridge/Roxborough) is amazing. 10 Stars!!!!

Can’t schedule a seafood order. Wanted to order 2 shrimp platters for Saturday. I put my items in the cart and gave my credit card info, but could not find where to schedule it. Went to the store. They don’t manually take orders now and they could not show me how to schedule it on your app. I am able to schedule regular grocery orders, but not this.

Special instructions. This section is not looked at prior to slicing the order. I did not get the thickness I requested 2 times while using this app. Better attention to this would be nice since it is offered. Thank you.

Why Bother Placing the Order Ahead of Time?. I used this app a total of six times to place a Deli order. Out of the six times, the order was waiting for me only once! I used this app at ShopRite of West Nyack and ShopRite of New City with the same results. I also placed the orders 2 hours ahead of time. The excuse was the system was down or the order did not come through. The app itself works well enough, but if you can’t fill an order, why bother marketing the app?

Super time saver!. Shopping with my disabled adult son is so much easier because of the ShopRite Deli app! I can plan our weekly cold cut needs and make a request from home. When we arrive at the store, our order is neatly packaged and ready for pickup in the refrigerator case of other deli items.

Very disappointed!. The last few times I tried to used this app my order was not ready when it was supposed to be. The very last time it was over an hour and I had to leave before it was ready and this was even after bringing it to the attention of the employees working behind the deli. It was very aggravating and I needed to make an additional stop to get my lunch meat from a different store. I’m hopeful that this will not continue happening.

Easy & Efficient. This process is so quick and easy, it saves me alot of time and I can order things that my family wants because I do it at home.

A Godsend. This app makes so much sense and serves such an enormous purpose particularly during a pandemic no more waiting around in line for your cold cuts!!! Absolutely love it perfectly made and designed use it every single time I need cold cuts. Awesome job!!!!! A must have app!!!

Love it, but Missing Some Items. System seems to be a little glitchy. One item I routinely order - Boars Head Deluxe Low Salt Roast Beef - seems to have dropped off your choices. Can you please add it back on? Otherwise, I love the convenience and time savings! Thank you!

Deli service. I wish all those times I would go to the deli. And star at them while they stare at me, they would’ve said you can order on line next time. Rather than just say.. we’re closed

Revising a. Order. There needs to be a way to revise an existing order. I inadvertently put pm instead of an am pickup before submitting & I could not revise the order. I have used this app a few times & it had worked out ok except for last week. I ordered in the morning for an afternoon pickup & my order wasn’t ready. I did the rest of my shopping, went back & it still wasn’t ready so I left.

Register. Can’t use the scan barcode option when entering card number. The card has 12 digits so when you scan the barcode you get an error message saying the card number is 11 digits.

So easy. The app is so easy to use. Placed my order, set a time for pickup the next day. Have had sandwich trays for work luncheons before. Always fresh and delicious. I can enjoy my party tomorrow and not worry about cooking!😃

Get all the Boar’s Head on the menu. The ordering convenience is great! If only all the Boar’s Head in- stock items were listed to order through the app. What are you trying to do skinny me up? Come on! It’s not easy to have every item in each store, but it would be nice.

Convenient. Convenience is great and ability to see all the options is great this is my second time placing an order the first time they messed up a few other things and I just let it go hoping second time is the charm

Not bad. Love ordering ahead of time, however the meat or cheese isn’t always what I ask for as thickness wise which can be frustrating. Also, you have items on list you don’t carry, like havarti cheese. Also I choose to be alerted via text when it’s ready and I have never gotten a text. Also your cooper sharp cheese in description says black pepper on it?

Time saving. Love this opportunity. Whenever I need cold cuts I place order before going to store and my order is always done and waiting ahead of time when I get there. Also I have it set up where I get an email rolling me it’s done. Great job guys!!

Deli orders. I didn’t think I would like, or ever use, this service. I was wrong. It’s so convenient and the deli items have been sliced perfectly. Sometimes we old birds have to get used to new things. Your store is my favorite,

Great Idea. This is 2nd time using it, last time me and another persons orders weren’t completed, but it was in system, so not sure where error was coming from. Also, had to delete the app and re-add it to edit my order. No option to edit qty. or delete an item once add to cart. But this should help a lot if my order gets done today.

Time Saver. The deli is often busy on weekend mornings so ordering from the app is a huge time saver! I place the order before I leave my house and I get my text alert that it’s ready as I’m shopping! Makes for less stress!

Order Express. Ever since the unexpected upgrade to the main website I have struggled with using the Order Express app. I have been unable to log in, even though I launched it from my account in the Shop Rite app, and it keeps wanting to add the app even though I already have it. Frustrating!

deli order. I just ordered my cold cuts at 10:45 in the morning and they’re telling me it’s not gonna be ready until 145 if it’s not ready before then I will shop elsewhere

Time saver. Love being able to order my deli items thru the app, saves me time waiting for them to be sliced and allows deli clerks to prepare my order when it’s convenient for them!

LiveSaver. Absolutely love this app!!! I love that it saves me soooo much time rather then stay in line, put in my order and just pick up and go! Now there is a pay online option so mid week when a do my deli only order don’t have to wait in line to pay!!

Address not found. I’ve been trying for months to change my phone number as it has my land line for the mobile number. In doing so, it makes you enter your address. Says address not found and I’ve lived here for 22 years. I see I’m not the only one having this issue! I would like to get notified when my deli order is ready and I’m so tired of manually changing it with each order. Many times I forget to do it. Please fix this!!

Order Express. I find it impossible to delete a deli item I’ve ordered by mistake so I either have to start over which also doesn’t work so I do a whole other order and get to deli at 6AM to tell the ladies that they should ignore the one order and fill the second. This ORDER EXPRESS needs WORK. THINGS SHOULD BE ABLE TO BE DELETED!!!