Paylocity App Reviews

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Solid but could do more. Our company recently switched to Paylocity, it was quite an adjustment at first. The app makes sense once you figure out how to navigate it, however it isn’t very user friendly. Convenient customizations such as editing past shifts or even past shift notes would make things much easier for both employees and their supervisors who have to go in being the only ones with access to make adjustments. Maybe some companies prefer the restrictions but the option for more customization would be nice.

Love it. The company where I work was recently purchased by another company and everything changed including how we clock in and out. At first we were all very skeptical about this new system but honestly it is very easy to use very interactive you could access everything through an app including W-2s and precious paychecks. The only con is that with our old system we got paid a day early and the system is on the actual day. Still though I like the system better I would highly recommend

Not impressed. App does not allow me to update my phone number or several other things that I need to as far it’s holding me back app run slow and just doesn’t really allow proper updates by the employee which it should because we’re the ones that know what our email phone number and yada yada yada is it’s constantly logging off for no apparent reason push notices hardly ever work or any other notifications for that fact because they all get sent to somewhere else besides the phone or computer that I would use doesn’t really update anything on your tax information throughout the year, doesn’t tell you how many hours you’ve worked total for a yearthere’s quite a bit that could be fixed

Clerk. This app is ok. I have a few issues with it being I have used this for one year so far. When others get a paper check the previous day of the official pay day, people that use this app should be able to see their pay a day ahead as well. When the year ends we should still be able to see our last eight paystubs. Instead they all disappear and now your left waiting to receive your w2 for the previous year. Some people would like to go back and compare their paystubs, especially when they clicked the paperless option. Other than these two issues, the app is ok.

Absolutely love the app!. I NEVER write reviews for anything. Good or bad. I use my Paylocity app so much that I felt like I needed to give my 5 star opinion! First, I love using the app on my phone. If I am clocking in at work and want to make sure that everything is correct, I just open app and check my timesheet. I also love the fact that I know when my director has made any adjustments! It just pops up on my phone. The best part of the app is pay!!! My entire check is available to view and I love the fact that I can pull up pay history, email my check information to my spouse and have everything at my fingertips. I haven’t had any issues with clocking in at work. System is always up and running. If I missed a punch clocking in I can hit manual and clock out. If I could suggest one thing: When I look at my schedule and it gives me the option to see who I am working with....it gives me everyone working my shift time but all over the place. Not just at my location. So you end up going through hundreds of names just to see if you recognize any coworkers. I wish it would just show my company! Other than that I love this app. Keep it up. Thank Ashley Cobb

Needs a calendar subscription. Great app. It’s extremely organized and I find many of the features really handy and useful. I’m glad we’ve made the switch to this system. However, I use the calendar on my phone to stay organized as do many other of my coworkers. One thing that Paylocity does not have that our old system did is a calendar subscription. With this feature, it automatically inserts an up-to-date schedule into your calendar app and sets it as an appointment. This is extremely useful as I am a busy student and have my class schedule, assignment schedule, and study schedule in my calendar app. Having to open the Paylocity app multiple times a day to review my schedule is a hassle. Please add a calendar subscription as it would be extremely helpful to myself and my other employees.

Nothing wants to works for me. Nothing is working for me!!! Every time I put my info in it comes back and says something is wrong!!! Or it will bring up some else’s info with my last name. It just seems very difficult to get setup and not user friendly. By the time I get it to work I’m not gonna need it because it will actually be payday. Something else that makes me skeptical is everyone and I mean EVERYONE at my work (Wendy’s) has told me NOT to use the app that it will scam or it had already scammed them at one point. One employee didn’t receive a paycheck for 2 months because of this work today/pay today thing. He did however get his money and it was a little over $2000. If I can get the app to work for me I’ll update my review.

Efficient enough and inspiring!. Thank you team for all that you do to help us keep up tracking our schedule, timesheet, clock-in-out, awards and lot more! After using the mobile app for more than 3 years now, I would like to bring some minor modifications that you may further research to check the possibilities of bringing them into implementation! 1. Schedule: Can you add an option for the employee to pre-add their own timings into Paylocity, instead of looking into their own calendars! 2. Tasks: Can you add a new option for the supervisor to be able to add new tasks routinely (everyday with a checklist option for the employee to mark complete and later notify the supervisor) and special or urgent tasks labeled ASAP! With additional notes dialogue box! 3. Inventory: Adding an inventory option can help keep track on the office or work related items and mark them up immediately for purchase or supply request! Making the application holistic in nature can bring in more traffic, which I felt to share with you according to my personal experience. With regards Avi

Update set it back. I was using it for over a year, and other than a couple of glitches with the clock in setting it was great! I could see my schedule clearly at a glance and easily move from one page to the next. The newest update has made it clunky. I’m still having the clock in/out problem and now I can’t see my full schedule/assignment unless I click on each day individually. I then have to go back and click on the next day and so on. Editing missed punches is also become very cumbersome with the new update. I hope they fix this soon as my employer solely uses this app to function.

This app is the reason i’m quitting my job. Where to start, sometimes it won’t let me punch out for breaks, it will just give me an error. the user interface is super buggy and difficult to use. when i submit a day off request it changes it to the day before the one i selected meaning if i want to request a day off i have to select the day before the one i actually want off. i cannot believe i have to use this for my job. it is basically unusable and endlessly frustrating and i’m just done with it. i don’t know who is rating this five stars but i guarantee they haven’t actually used this “app”. if your employer wants you to use this app, just find a different job because they obviously do not care about their employees.

Inconsistent Direct Deposit Submissions. My only complaint and which ultimately the most important is how this company releases funds to the bank(s) for direct deposits. Most people don’t do conventional old school banking anymore and many banking institutions now release funds immediately after going to the federal reserve. Many people never paid 2 days sooner than their “pay day”. With that said, for some odd reason Paylocity will send funds one pay period on a Monday, another on a Tuesday and the other Wednesday evening. I don’t get it! If my payroll sends you our timesheets on Monday morning, those deposits should be released to the bank no later than Monday evening or early Tuesday morning. Is it that difficult to push a button? All I wish is you to release funds consistently. And also people should not have to wait until Friday to see their pay check stubs, once the payroll is processed the stubs should be immediately available for review. Please do better Paylocity!

They refuse to fix a security issue. Since 2018 I’ve been reporting a security issue to Paylocity support which they refuse to address. When you invoke the app switcher, sensitive/personal continues to be display rather then being masked for blurred out. Even days later! The time out doesn’t work until you open the app again. This is a standard feature of every app that involves finances and personal information. Paylocity still won’t implement this simple feature. Their support team refers me to my companies HR team. What? Oh course no one in my company can fix a third party app. Even our CISO has been involved and nope, Paylocity does nothing. It amazes me year after year when something so simple yet important continues to get ignored.

Needs improvement. The app is decent, and works well enough. It just seems as though the largest use for this app is to clock in and out, yet you have to tap through the app in order to get to the punch screen. Even then you have to select through a toggle to determine what type of punch you want. This is less accessible than the web interface! Punch should be the default screen, and it should be as simple as having 4 buttons: clock in, start lunch, end lunch, and clock out. This would make the app infinitely easier to navigate because the majority of users simply want to clock in and out.

After so many updates....annoying pop-up remains. Everytime I open the app, a smug little window appears that says, “You do not have the rights to view this page. Please log back in and try again.” What page are you even talking about...? I just opened the app, have not gone anywhere on it...also, I am always loggen in, but it wants me to log out...yet, when I click the button to make the smug window go away, it takes me to the menu screen, not to a log out screen, and I remain logged in......can you fix this?? Maybe...?? And, in latest and greatest update, when I want to see my timesheet, it now takes you to LAST weeks’ timesheet, not the current one, which is what it used to do, and what I want it to do. Can you fix that...? Maybe...? No...? I will be watching you.

Easy to use and everything works. I use this app to check my paystub, put in time off requests, check my HSA/FSA balances, and take trainings. My favorite is the expense report feature where I can easily enter each expense on my phone as I make the transaction on my business trips. Easy to use and I submit as soon as I get home without having to sort it all out the next few days after the trip. On Demand Pay for early access to my paycheck works well. I’ve used it successfully multiple times. I also respond to Community posts frequently and the new Mark All as Read feature for alerts is perfect for those who like to have a clean to-do list!

Its ok.... You can't use on boarding on the app, company set users cannot use the app for their CS log in. As an employee it's great with viewing pay and time off but you can't see everything that's available in the self service portal and the sections on the left are confusing because links you see in the SS portal for example under "pay" would go to Company links not under Pay which is confusing. I love the pie charts that shows your check breakdown you can see everything that has to do with your check and pay which is great. My other complaint is that it's not user friendly to download actual pay stubs; you have to email it yourself and the email but is just a little mail icon. I wish the checks you could click on like the SS portal and see the stub. It seems like they are working on a lot of upgrades so I hold out hope for them.

Broken. Great job making this appealing for management and a daily chore for employees. Fix the punch in and out options for mobile. I hope managers are taking notes as your employees sit at their desks waiting to start work because the app takes forever to log in or suddenly wants you to change your password, again, or only lets you edit one stupid field at a time without saving. Maybe stop making silly “social” platforms and make a punch clock that actually works, physical punch clocks have been around for decades and I have used many of them without incident. The real shame is that you don't even need to build a physical machine, you could program it to do literally anything. It’s easier to get $500 in cash out of my bank acct than it is to punch in on the god forsaken app. Get after it.

I give this app a 1 only because that’s the min allowed. The app is only good for two things and that’s to look at paystubs and print them. The rest of the app is read only you can’t do anything but look. You have to go to the web site to do anything else. In the age of tech and you make an app that doesn’t do much of anything and the website isn’t much better. It’s complete trash if you try and do anything from a noble as well. Pc only and the password protection is even worse. Even when your browser saves your password it’ll tell you you put it in wrong. Then try a new password put in the actual one you was using and looky there you can’t use an old password (that it said was incorrect) but you’re in charge of the security of my money.... wish my company would have never went with this trash.

Room for improvement. The app used by my previous employer gave employees who had forgotten to clock in/out the ability to go back and fix it in the app. The event was still flagged in the system, so at the time of processing payroll management still had the ability to deny the change and question the discrepancy. I work in a veterinary hospital, when you get called back early due to an emergency (which can happen at any time) often people don’t remember to clock in from lunch. When this happens is an inconvenient system of leaving the manager a note with the correct information for them to manually go in and facilitate the fix. If this were possible within the app it would make everything more streamlined. Also, employee performance reviews would be a good option, both with management and as a anonymous peer review. If they are going to do it all, Paylocity could also add a scheduling feature to show work schedules/ shifts/ assignments for your place of employment. Everything together in one easy access app.

Has Good Functionality, User Interface Has Some Serious Drawbacks. I realize that I am an old school User Interface critic - that’s because it was my job as a Business Systems Analyst to try to give my users the best experience back in the day when companies wrote their own systems. What prompted this review was the fact that I opened the app today and was presented with a complete login screen. Which wouldn’t be remarkable except for the fact that this happened two days after I ‘opted in’ to the screen that said I would stay logged in for 3 months unless I accessed sensitive information. Which I did not. And the fact that this was at least the third time it happened in the past two months. OK, that’s hideously annoying thing number one, because you don’t access this app for fun but to clock in and start getting paid. But, even more annoying is the fact that the ‘“Submit” button for the “Punch” function is at the bottom of the screen, which, on an iPhone 12, is where you swipe up to close the App. The “Submit” button on the “Punch” screen often gets ‘pressed’ inadvertently when you just want to close the App , leaving you clocked in or out by accident. Why not put the “Submiit” button at the top of the screen, safely out of harm’s way? Also, it’s hard to imagine that there is no functionality to export schedules to external calendars! Fixing these things would greatly enhance the user experience. Thanks.

Awful app and scheduler. Paylocity has been a nightmare from a manager standpoint. My company switched from hot schedules to Paylocity for all scheduling (for a restaurant group). It’s been a month and we still have to fix stupid errors on Paylocitys end. For example, multiple employees are in the wrong time zone even though the company is Colorado based and the employees live in Colorado. The app also doesn’t save my preferences. I keep seeing employees from other restaurants in my team schedule. I can narrow it down to just my restaurant but if I force close the app when it won’t load I have to change it again. The whole thing is a joke and I would never recommend it to anyone. Stay away from paylocity for anything other than payroll!

Love This App!. I’m in the app every day. I use it to view my paystub’s, request time off, see journal entries from my director in video messages, take trainings, updates from my company on our community page, view my HSA and FSA balance and file claims, and enroll in my benefits. It is so easy to have everything in one place. I just refinanced my home and was able to email my paystubs and W-2s with a secure password to my mortgage broker. I can’t say enough good things about this app. It has really been beneficial during Covid and getting updates from my company. I am a remote employee so I don’t go into an office every day and this helps me feel connected to my colleagues.

Best HR/Payroll app out there!!!. I have been in human resources for over 10 years. I have used all of the outsourcing vendors out there from ADP, Paychex , Paycor , and even Paycom ! I have never had a better experience than I have had with Paylocity, especially with the app! it is very easy to use, and I am able to keep in touch with all my employees all in one place! The days are over when it comes to having to download multiple apps to keep track of your employee

Major bug that will never be fixed. This app is absolutely terrible. never have i experienced such a miserable helpless time while using an app! There’s multiple bugs that cause this app to constantly crash forcing you to have to continuously delete the app and reinstall it in order to correct the issue but only for a limited time until you need to repeat the process. Taking a simple photo will crash the app, or saving something will cause it to get stuck during the save process, or if you switch to a different app and then back to the paylocity app it will cause the photo preview to not display the correct image you just took with the camera, all resulting to have to delete the app and reinstall it. such an awful user experience. A cruel sick joke of an app...

Not easy to use. The only reason this has two instead of one star is because the app works with little lag. The app has a weird refresh set up I have to do every time I clock in though, meaning if I don’t clock in, let it give me two updates, then click out of and back into the clock in page, it will not actually clock me in or out. I am also having an issue where they have taken away the “approve” button for me to approve my hours. This means I now have to go into the site on my laptop to approve my hours to get paid. Why, oh why? Unless I’m missing something obvious I’ve checked that page and others up and down, no approve button. I’d love to get some help from the site on this.

Oh My Goodness, Bugs. Not sure if it’s the new iOS or just my almost 2 year old phone but I’ve never had a problem punching into and out of my shifts with with this app until around September of this year when it would require me to fully sign in EVERY TIME I OPEN THE APP. Not only does it take me around 2-3 minutes to sign in each time but it literally asks if I want to stay signed in for up to 3 months… and then does the same exact thing the very next time I open the app. I’ve updated, deleted/redownloaded, changed all my app settings and nothing seems to work. I’ve even contacted Paylocity multiple times about this matter and get the same beat-around the bush response so for now I just use the Paylocity browser on my work computer. Wish they would fix whatever bug/issues I’m having with this app!!!

Employees hate this app. I’ve worked at 2 dealerships that have unfortunately switched payroll over to this terrible app. Not a single employee at either of the shops I’ve worked at enjoyed using this app or the fact that you are required to download this app to simply clock in and out. It is a completely unnecessary waste of time and is unfair to impose the requirement of third party software on the phones of employees when the only real reason for its procurement it’s to save expenses on payroll software for the company. The geofencing is not accurate and only increases the difficulty of use and the software provides no other features of any use what so ever. This app is a joke for the employees and ultimately is only a way for management to save money.

App is trash. This app is trash man. I was trying to put in my direct deposit information to get paid early, and there’s just no save button. Meaning I can put in my direct deposit info but can’t save the information. Which is especially frustrating because In the tutorial video, it shows that “save” button, but when you actually try to set up your direct deposit, it’s just missing. So there’s no way to set up my direct deposit and get paid early. Please fix this. And there’s no clear customer service phone number either. It seems like you have to dig in the depths of the internet to even find a customer service number. And once you do, you’ll end up talking to a bot. I don’t wanna talk to a bit, I need to talk to a REAL PERSON.

Always needs a password change. This app’s security is so bad that it always wants me to change my password. I save the password every time in my password manager and every time I go to sign in with my password it always says credentials are wrong. I know it’s not. Their security is so bad that it forces users to change the password multiple times a year and on top of that forgets it because I can never sign in. I always have to go to an admin to have the account reset in order to create a password AGAIN never seen a site with such terrible security that the only way to keep peoples stuff secure is to force them to change the password multiple times. They really need to get better encryption because there is no way anyone can guess a random password of letters and numbers and symbols. Users shouldn’t have to do anymore than make a long hard to guess password and nothing more. Any more effort out of users means the site has crappy encryption and they need its users to change the password because someone can easily get everyone’s login info.

Wish I could give zero. Had this problem last time I had to use paylocity as well with a different employer. My login information is all correct but keeps getting an error message saying it’s invalid. I’ll even use all the same info on my app and desktop at the same time and usually it will let me log in on the app but not the desktop and now today both are not working. I’m very frustrated. Even attempted to do forgot password but I’m never sent the passcode. Just hoping that like the last time this happened I just have to give it a day or two and then log in using all the same stuff again and it will magically work. This needs to be fixed though it’s extremely frustrating.

Facilities Staff. In a former life I sold computer systems, small and large, and only dreamed of technology this capable to facilitate payroll processing. I use it every day to punch in and out on a very large campus. Saves having to go to a time clock on the other side of 83 acres. Increases my productivity, makes me feel trusted by my employer and truly proud to work in such a forward thinking environment. One year later, and I still feel the same way. It's really just gotten better. Thanks folks very, very much. I retire in October. Hope you guys continue to do well.

Bring back old timesheets. The problem with this app and the software that the company that makes it is in some cases people have to work a whole shift without a lunch and this time keeping system says it is an error when it’s not an error and then when you put in notes to let your manager know your notes disappear. just because something is old does not mean you throw it away we need as a society we must I repeat must go back to traditional time clocks, time cards, timesheets, and forget about this digital stuff because it is a failure. The human brain does a better job of timekeeping, then a computer system coded by somebody who doesn’t even know how many continents there are on the planet.

Paylocity needs a desktop timeclock app.. I downgraded my rating since the developers are complacent and haven’t changed anything in five years. Paylocity is likely bilking America’s working class millions of lost minutes due to superfluous security questions and offline issues preventing instant login. The solution would be a timeclock-only desktop app for Mac and Windows, which could stay open all day without access to personal info. I used to keep the website open on my computer so I could easily clock in or out, because logging in each time is such a multi-step hassle. It times-out for security reasons, so this doesn't always work. Leaving the page open is a risk because if you're away anyone can then browse and see things like your pay rate and other personal information. For whatever reason, my employer has chosen to disable the timeclock feature on the mobile app, thus defeating the only useful feature of the app. This option shouldn't be available to employers. Paylocity needs to make improvements before another provider beats them at their own game. Again, a desktop app that's timeclock-only would solve a lot of problems. The manual punch is also ill-conceived. If you forget to clock in, or a bug prevents it, you have to punch whatever time it is and type a note with the correct time so your manager can be inconvenienced with fixing it. Would make more sense to honor the employee's entered time and flag the actual time as a missed punch.

Latest update caused a bug - 6/12 update. * added this 6/12 - apparently this company does not read the reviews because they have no way to submit technical bug problems in their app. It’s still has problems on iOS when trying to submit to clock in as they submit is grayed out but it’s actually a valid button if you want to call it that. Several of us are all experiencing the same problems the last few days when you try to look at the schedule it will show nothing, or it will take you to a month prior and you have to scroll until today, or it will show your today’s only and nothing else for the week or it will show you no one else that’s working at the same time. Having to close and open and refresh over and over to try to get any data is truly frustrating. What’s even worse is the fact that there is absolutely no way to submit anything to this company when their app isn’t working correctly. I even went to APP support but it just takes you to the companies homepage and if you go to contact they won’t discuss issues with their software with users of it. So here I am leaving a review about a bug because they don’t give you any other way to do it. After the last update when you go to punch in or clock in or out or any status the submit option stays grayed out but ho ho ho! it’s actually valid you just have to click on it anyways. Normally the submit option in the upper right corner stays grayed out until the GPS has located you. Have a nice day.

Not great. This app wouldn’t allow me to clock in. I was told to delete and reinstall the app. I did, and now I can clock in, BUT not under the line I need. Our company has different pay rates for different departments I work in. This app will not show all the options for me. So it is useless as far as clocking in. It does fine as far as keeping track of hours worked, paystubs etc. however, it will not print W2 forms filled in. I had to go to a computer in order to get my W2 for filing taxes. Honestly, I could delete the app altogether and use the computer. Not sure why I have not done that yet.

Options missing from mobile app. My company went with this system and it seemed great at first. Now we can put time in on our phone. This is important as we constantly travel at our work. Until we found many of the input options required for our timesheet input are only available when using a computer. Rather than add options to this app to access items like location, and other features we need they have forced us to work around these issues. Now using this system has caused us more time and effort than was previously accomplish with paper timesheets sent via e-mail. Also system is glitchy. Often unable to log in. If you want a company that will work with you on tour payroll needs. Look elsewhere.

Wish I could respond to negative reviews. Most people complaining about these topics don’t realize they are company settings that their employer sets up in paylocity’s system, not a limitation of software. punch in/out issues, no access to mobile punching (company setting), incorrect PTO balances (company setting), took out too much child support (company set up), have to log back in after too much time away from app (standard security setting). The list goes on and on. Some people just don’t know the bigger picture. Otherwise it’s spam from Paycom reps. Wouldn’t put it past them.

Works well as a employee but not as a manager. Update; I see that they are now finally saying that these will be added features with editing time cards and fixing punches but the main issue that will still be around is if I need to approve time cards for previous days during the shift it will not allow me to do so because if we are currently on shift there is a open punch thats making it error out. I tried reaching out to support but basically was emailed back that since I am not high enough up in my company I will not receive a response? They will only hear from someone in our operations department that they have contact with I guess… I wanted to reach out and explain that there are many shortcomings and some bugs when trying to use this app for administrative needs that I can only do via the web portal which is very inconvenient when im out of the office and need to make some changes.

Kinda okay. The app has a lot of potential and features that are nice and easy to use. The big kicker for me though that brought it to 2 stars is that for nearly a year I’ve been having to uninstall and reinstall the app to get the right pay week to pop up. I have an iPhone running the newest iOS and everyone at my company regardless of brand is having this horrible issue. If I don’t uninstall and reinstall the app I have to click through every week since I last installed the app to do my hours. How is this even an issue? This is the most basic aspect of use this app gets and it’s been broken far to long. Before that I would have given 4 stars. Please, fix your app.

Average, at best.. Crazy to me how in 2022, full app functionality doesn’t match of their desktop. You can’t even update your address via mobile, it has to be from a browser? Other annoyances to me, the “help find my company’s ID”, once I’ve passed the security measures, you have to remember the ID to log in and it’s not auto populated. So to remember the number to log in, you have to go through the steps all over again. Lack of persistent login is also baffling to me. I log in maybe, 2-3 times per year and have to go through the head ache of reauthenticing everything. I might as well just register as a new user, which would be faster in the long run.

It's alright, could use some improvements. I've only been using it a few months, but there are some things I encounter that are irritating, here's a few: The app could use a dashboard or home screen with useful info and shortcuts. Currently, when opening the app you're shown the plain menu. It would be nice to see a screen with relevant info like your current timesheet/hours, your last paycheck amount, etc., as well as shortcuts for your most-used items like clocking in/out. Why do I constantly get logged out? Even after enabling TouchID it still logs me out every other time I open the app. If a user's own biometrics aren't a secure enough method of logging in, then why even offer the option? It's frustrating to make a user keep entering their password. When you do have to log in, it's nice that the app uses the OS's password manager integration. However, it doesn't work correctly. When attempting to use my phone's password manager, the app searches for a credentials for "localhost" instead of Paylocity. So then you have to erase that text and type in "Paylocity", which is super tedious. Combined with the above issue, it creates a very frustrating login experience before you even can use the app. Please add support for Siri shortcuts. It would be incredibly useful to say "Hey Siri, please clock me in", or "submit my timesheet" or whatever like you can do with many other apps at the moment.

From an employee. March of 2020 I was offered a new job. In the interview i asked many questions about how easy of access i wound have to certain information as an employee. Including hours, time off, vacation, msa, insurance and more. I was shown this app as my answer and was mighty impressed. Now the app didn’t sell me the job but it sold me the company that was looming to hire me. This kind of organization and easy information access for us employees goes a long way. I love this app and what Paylocity does for us. Thank you. Proud employee of oilfield steel supply and user of Paylocity app

One thing I would like to add. App works super smooth for me. I don’t really have a choice to use it because my employer requires it, but we were doing paper timesheets I do enjoy being able to clock in on the phone. Super smooth and quick and it seems like they are making improvements to the app. The only thing that I would like to see changed it being able to modify the notes after clocking in and out. My brain is so use to clocking in and out that I forget to add a specific note and by the time I realize it is too late.

Some functionality good, others not. The time & attendance is very good & easy to use. Also like being able to do Supervision Notes from the field. It is tremendously disappointing that there is no ability for candidates or in-house employees to apply for open positions on mobile. This is a big miss. Had to set up Easy Apply with 3rd party. 97% of our applications come in on mobile. Also, no benefits enrollment or view. Mobile should have same functionality as desktop. Finally, your Community (desktop and mobile) misses the mark entirely. You have it geared to being completely social, at work. What employers need is for employees to access organizational knowledge easily and ask questions from the field, from managers, colleagues, SMEs.

Good app, very glitchy. Has a lot of great features and the design is clean and straightforward. However there are lots of issues. I keep getting logged out despite always selecting the option to stay logged in for months at a time. This happens 4 or 5 times a week, often multiple times a day. My app is up to date. I also am sent back to early February every time I open the schedule inside the app, despite it being mid-April now. The hamburger menu icon also disappears frequently and I have to restart the app to get it to return, which often logs me out. If these issues were fixed I’d give 5 stars.

No option to download or view PDF on mobile. I hope the support team can see this because I have no contact information to them. It’s very frustrating to say the least that I cannot view and download my paystub from the app, I have to email it which is very annoying. ADP is not like this and that’s why loved their app. If you enable users to do this on mobile, I’ll gladly do 5 stars. For now, I’m grading this 1 at best for the time it takes to get a stub on the mobile application. This needs fixed.

For managing my team this app is lame. Yeah, app is awesome that i can clock in and out anywhere with my phone. But... other than that what i need it for it is useless. If i have a coworker call out on a day i don’t work, i can’t view to see the schedule. We also have many departments that I have staff that could switch over to help, but app only shows my dept. So i have to login through website and hassle with the login. A WASTE OF MY TIME ON MY DAY OFF. Also, if i need to go to the website because app won’t show me what i need, what is the first thing that pops up? My Pay!? If i am sitting at a computer logging in through this ‘super protective portal’ and then shows everyone my private info... that seems inappropriate. Maybe just a home screen would be better. If i could make changes they would be 1. Make it so on the app if I’m not working i can still see who all is working 2. Be able to customize who i would like to see ‘i am working with’ (across all depts) 3. When logging into website, NOT having my pay large and in the middle of the screen for all to see. 4. Once your biometrics have been used... STOP having me resign in. Your ‘register as a private device/computer’ doesn’t work either! Streamlining is needed! Too many tabs and sub folders! Easy to get lost and not user friendly! I do like that i can manage my hours and email HR as soon as I realize i forgot to clock in or out. But again, that doesn’t help me with my day to day job!

New Version First Impressions. I don’t like change. To walk in and my time clock doesn’t work and I have to go to the app but then it takes forever for the app to load. Why? Because someone decided they are not getting enough engagement and we have to move the social networking aspect of this tool to the front of the gui. I can’t wait until my hammer requires I give my boss a positive review before I can start driving nails. A good tool is one that does only what it needs to and does it well. There may be good features for this app but I’ll never know because I’ll never use them. Not the sign of the right tool for the job. Hopefully some CEOs at least get another yacht out of making my life more irritating. Now they can show shareholders how they did something to justify getting paid 1000X a frontline employee.

Works well within its functionality. 4 stars for a really solid app in terms of reliability and user interface The average employee will likely find this app useful in terms of clocking in and out. I’m sure managers find other features much more handy, but most of the time, you won’t ever find yourself having to access the rest of the app at all. Considering that fact, the development team could add some features that would likely increase adoption and improve user experience. Please consider these enhancements: ** Create a Home Screen widget or Siri command ** A widget for clocking in and out would be so useful. If your app’s primary function is to quickly do one task, there’s no reason that function shouldn’t be turned into a widget. Even better if it could be voice activated: “Hey Siri, clock out for lunch on Paylocity” ** Add custom scheduling and notifications ** My employer does not give me a set schedule. It would be nice if the employee could input their own schedule (for purely personal purposes). This could be the basis for adding notifications to remind you when it’s time to punch in or out (based on your custom schedule, or your employer-defined one). Tapping the notification could take you straight to the punch in screen or punch widget. It’s easy to lose track of time when working, and having to manually set alarms is annoying and easy to forget. Overall nice work. It’s tough to build a reliable, feature-rich application but your devs did a nice job.

Log In Issues. The app itself is handy to have, but navigating through the menus can feel like a clutter trying to find specific features. The biggest issue is how every other day the app has issues trying to log in. The face scan feature never works half the time and for some reason paylocity will outright forget my password. I have it saved and I know for a fact it’s correct because I write it down. But this is the third time the app makes me create a password even though I don’t have to. But even trying to reset the password on the app doesn’t work as an error screen pops up every time. Aside from the glitchy log in issues it’s a nice app to have when you actually get to use it.

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Everything is there, but... When I clock out, it will say punch updated successfully. However, when I open the app from the parking lot the next day or like today when I go to do something on Paylocity from home, it says something about unauthorized location and it doesn’t count my out punch from the day before. It’s a huge upgrade from Netchex, which is purely abysmal, but still is not a 5/5. In the morning, it can be slow to catch my location. I’ll try to clock in 3 or 4 times on some days before it finally works.

Incredible!!. Absolutely…..hands down, hands up, hands waiving the very best app I’ve ever used for any company I’ve ever worked for that tracks my work life!! Did I say best app EVER?!! Did I say most Incredible app ever?!! Easy to use, all the necessary information…..congratulations Paylocity….I’d recommend to any company wanting their employees to be in the know, comfortable and happy they made the decision they did to join!!

Hate it. I hate it I don’t understand half of the pay I get and don’t seem to get the abbreviation for certain time and it arranges things in an odd manner. Like if I am owed money for a forgotten shift instead of reimbursement pay it show up under a ridiculous heading. And my money back for my license came as a -75$. Taken out of the taxes…so annoying. No one knows if pay is right or wrong. Night diff in weekend gets mixed in with weekend pay …jus redo all 49 hours night diff and the rest. Stupid and annoying and I hate it, bet I am missing a lot of my pay,

Overall Great App!. Would give it 5 stars, but there is quite a few times that my co workers and I have trouble even getting the app to open. This problem has improved gradually over time with all the updates that have happened, but almost a year later and its still happening at least 3-4x a week. I am confident that eventually this problem with be fixed indefinitely. But until then, I give this app a 4 ⭐️

Punch Default Problems. The updated version just released has one flaw that is new, and one that carried over from the previous version. 1. The new flaw is that every time one goes to do a punch, the punch type defaults to Transfer. Then one has to manually change it before punching. 2. The old flaw is that there is no way to set a default on the user device to make the second punch of the day Start Lunch. This also has to be changed manually, every work day. It defaults to Clock Out. Otherwise, it's a great app.

Access on mobile is exceptionally cool. I would have maxxed the rating but it needs one tool, by last day of workweek, @ noon I need a hours summary without me doing the math. My supervisor is generally very easy going but im in need to honing in my ounch time to no more than +/-1 hour undertime/overtime a week without stressing over clock watching. Basically what would be sweet is an option to notify when an hour threshold is met. In my case i would like a 37 hour notify. Regards Tim Holmes

Mobile app/ apple. The app is very useful, but not every feature is available as on the site using a computer, which can be a little frustrating being my company is using what seems to be all of them. Would be awesome if all could be accessed through mobile device, instead of trying to find a computer, which you may not be sure of trust factor. Thank you for your consideration

Paylocity review. It’s a great app. I like how you can follow you timesheet and see if you missed a clock in or clock out. I also like how you can see open shifts available and let’s you choose which shift you want to pick up. Very good. The mobile app allowing clock in and out was useful but has since been disabled. Other than that it is a good app.

Timesheet doesn’t work. Why “fix stuff” that isn’t broken? This app used to work just fine for me. Now when I try to use the “timesheet” to record my time I’m unable. I missed my morning punch, so I attempted to add my whole day at the end of the day. When I would input my start time it would seem to take the input but then nothing was there. Sometimes it would save and I could enter my lunch, but I was never able to actually enter all of my entries for the day (begin day, begin lunch, end lunch, end day). I’ll have to log in on my desktop tomorrow. Irritating.

Great app except for one minor problem.... This app has everything I need for my work. However, myself, along with many other coworkers, keep on having to log into the app on the daily because it will log you out even though we’ve enabled facial recognition. This happens sometimes several times a day. Idk how hard or easy it is to fix something like this, but it has been happening for many months. I would give 5 stars if it were to be fixed.

Incredibly User Friendly even to the beginner. If you need to view anything associated with pay/benefits this is the app to use. You can even view or print previous/current W-2 forms that normal companies take until the deadline to send to you at tax time. You can view you pay stub, time off hours etc. I think it’s better than keeping up with paper pay stubs without a doubt!

Great app but needs a feature.. Paylocity is a great application very easy to use and record hours at work but its a little too easy to slip up and go from punching in to punching out for lunch. I just clocked in today and because i almost dropped my phone i punched out for lunch accidentally. Clocking in and clocking out are fine without confirming anything but at least having a confirmation for the lunch punch out and in would be convenient.

Location verification is awful. The company whom I work for switched to the app from Kronos because they wanted pinpoint accuracy for their employees because we work by ourselves throughout the state. Well for whatever reason, the app will work 75% of the time for my location. For example, I’ll punch in and the app will know I’m at my place of business on the map. When I try to punch out two hours later it thinks I’m across the river in a different town! This has happened too often and grows quite frustrating!

The time clock function is horrible. I think the app is good for the most part, but clocking in and out causes me to lose minutes sometimes because it takes 5 or more tries before it lets me clock in or out. Thats why im only giving 3 stars. It always says that im punching in from unauthorized location when im inside the tiny t-mobile store. I also have issues where it will log me out from time to time. I have to get constant time edits because of this. PLEASE FIX THIS.

Time entry. Need to make where you can enter a.m. to a.m. doesn’t make sense why y’all made it where it is only a.m. to p. M. And also p.m. to a.m. people with a 3rd shift can enter their shift times. Because of this issue, I have to use paylocity on browser and being on my small smart phone screen, it is understandably difficult. Make the a.m./p.m. a selection to add to time. Other than that, outstanding app.

Great for on the go updates. I imagine that a lot of the functionality of the App depends on how your organization uses it, but my employer seems to rely on multiple components for time off, time cards, and agency updates. I think it’s great to be able to access everything and most of the functions are pretty intuitive as far as layout goes.

PUncH uNsuCcEsSFuL. PUncH uNsuCcEsSFuL: You ArE atteMpting To pUNch froM an UnAUthORizED loCATiOn. What if…. Hear me out Paylocity… what if that was outrageously untrue? What if I was standing inside my place of work? In fact, what if I was standing in the EXACT place I stood the past 10 times I punched in successfully because, I was in fact, in an aUthOriZeD location? What if your app’s location functionality isn’t as finely tuned as that of an ICBM? What if there was nuance in programming? What if I didn’t have to waste precious time trying to convince your gaslighting app to let me clock? We may never know.

Fail when punch out. I work in a company they use Paylocity for punch in and punch out. Since Monday they have a problem when punching out but not punch in. When punch out for the day ends, it is showing it is processing the punch out like forever then when you refresh the page it is showing it is not punch out. Some of us have to use the company equipment to punch out. Also when punch in when the day starts, I was standing in the building for punching in, it still shows unauthorized location not allowed to punch in. I have to walk inside the building to get a right spot to punch in for many times. This has to be fixed.

Late pay. I work for Elite Quartz in Latta, SC. We were not paid last week on our regular day and that upset everyone. The plant manager stated that Paylocity dropped the ball and caused us to be paid late. They stated that they were trying to contact Paylocity and could not reach you. No one should have to wait for what is owed to them; what they’ve earned. This doesn’t sit right with my fellow employees and I. I wanted to give a zero star rating but that wasn’t an option. Is there any explanation that can be given because according to Elite Quartz, Paylocity kept a lot of people from being able to shop for Christmas.

HR Huge Fan. I’ve used multiple apps like this over the years with different employers, ADP in particular. This is by far the BEST! Our company fully utilizes all the features like community, learning, performance, and more! The community features in particular have been so helpful during remote work during Covid-19 quarantine. It’s really helped with announcements and staying connected to our co-workers and company culture.

Super Intuitive With Awesome Features. What can I say negative about this app?............ Absolutely nothing! It gives me all the info I could ever need and a plethora of features that I would have never expected! Features like being able to send “Awards” to fellow employees, and looking up shift schedules so you don’t have to bother your busy boss!! Hands down one of the best if not THE BEST (in terms of purpose and functional creativity) I’ve downloaded this year!!

New version is slightly better. A fairly annoying and low tech app, compared to the Concur app we switched it. I was excited for the ability to have some customizations, but sadly they're for things that are irrelevant to day to day work. It would be great if Expense was one of the options available since that's the most common reason I open the app. It takes multiple clicks just to get to the screen where I can upload a receipt.

Hate the updated look. If you wanted to change the color scheme that would have been fine, but the new update that happened early October is absolutely horrid. Coming from someone who works different locations the schedule update irks me as I have to tap the date I’m working so I don’t show up to the wrong location instead of being able to do a quick glance. You also don’t allow in settings to change how big everything is, I don’t need it blown up the size it is now is like things a little smaller. Please just revert back to the old layout.

Truck Driver. This app controls my pay which the reason that I work. Every several months I can’t punch in or out. I am always told I am the only one having this issue which is not true. This last time, for three days in a row the app won’t let me log in or out. I was asked by the app to update and that didn’t work. Then the app wanted me to change my password which did nothing. And there is no place in the settings to not have to change my password every 3 months which is a pain. I have lost a minimal amount of time each time this app doesn’t work, I don’t recommend this app or this company.

Best HR app. This app is great to keep with the time clock at work. Great thing about his app is even if you forget to clock in and out you can leave a note in addition to your manager so that the time card can be corrected. Saves a lot of time when I come in to work in the morning. While I enter the work premises I clock in for work and hit submit and that’s how easy it is!!!! I would suggest other work places also to use Paylocity for clocking in and out!!!

Enjoy this app. So far with the whole use of technology and apps in my work place as been a kind of nightmare, though I have to say this app doesn’t fall under that category at all love the clock in format how I can just clock in and out over my phone, the ability to see my pay in detail on spot and all my vacation and sick days I’ve accrued all in one app! Well overall I’d say this app helps and doesn’t hurt at all. Thanks for making a useful app

It’s ok but it could be far better.. If Paylocity actually liked to the time clock it would be fantastic. It doesn’t so that’s a non starter, but I love having the app to access my past checks whenever I need to. It would, however be much easier if I could simply pull up a printable version instead of emailing everything to myself first. In order to pull up a printable version I must first use a PC. That’s not always easy. Otherwise I like the app just fine!

Cumbersome. Cumbersome and frustrating— why is it so hard to find the information I need? Between the app and your website I need to access my company account number to login and I have to search for the email from my hr manager when we changed over from ADP. I hope the company is saving lots of money with your site. I am wasting lots of time every time I want to login. While we are on the subject— locking out my account for not updating my password is understandable but it would be nice to get a notice ahead of time to update my password.

Convenient but needs work. Not very user friendly, doesnt give management the simplest UI, and needs a decent amount of work all around. For standard workers the UI isnt too bad but if anything abnormal happens our first thought will be “talk to management”, but half the time they dont know how to fix it. Then for management I would say my employer doesnt have everything set up so it may make things harder. Although they seem to have a somewhat bad view on the user interface for the clock in/out page that I have seen before but they seemed like minor changes could fix the problems.

Great with my employer.. Works flawlessly so far; no issues or recommendations BUT maybe it would be a nice feature to have seconds on the clock as well and have choices of digital or analog (a circle with the same digital clock with seconds, and circle on 00 seconds is a grey outline and seconds fills with blue up all around until 60 seconds and restarts), just like on the website desktop version.

Sign in error. Message to app developer: Hello, I’d like to know if you can resolve this issue: an error message keeps popping out when I try to sign in to my Paylocity account using the app on my phone: “Paylocity Mobile Application is not configured to be used with your company ‘Non-Employee’ credentials. All credentials however, are correct. I can sign in with no issues on my desktop computer, but it won’t let me on my app. Please address this problem as soon as you can. Thanks.

Good product, time / labor need update. Overall we are very pleased with this software. One glaring error is the lack of synchronization between the time and labor module and personal calendars. For as advanced as the software generally is, it is a shame that it does not have such a basic function in today’s environment. Many competitors that offer far less overall functionality have this boiler plate capability.

Really easy to use and makes my life easier. This app is really easy to navigate and has made the adjustment to working full-time much easier! I can access old paychecks, get notifications for deposits, and see cute things like company anniversaries. It has a scheduling function as well but my employer unfortunately doesn’t use it for some reason.

Notifications. I’m not happy with the notifications. It would be more user friendly if there was a notification on the icon showing if you have announcements in the community. I missed a notice of a company meeting even though I have all the bells & whistles turned on my phone. I’m required to keep my phone on mute during business hours, and that’s when the announcements are sent out. 99% of my app icons will show a red circle with the amount of notifications you have, so why not this app? Very disappointed with this inconvenience.

You can clock in, but you can’t clock out. This app has always been buggy for me but in the last month it’s become completely unreliable. Even after resetting my password, selecting Face ID, and to save my password for 3 months I can’t seem to clock in and out of a shift without issues. To top it off when I go to management to have them clock me out the system makes them round up or down to the quarter hour. Please fix, don’t ignore this feedback just because you’ve already sold the product and technically is end users aren’t the customer.

Employee vs Supervisor. As an employee I really like the app. I can see and do a lot of things. As a supervisor that works on time for my employees the app is terrible. The only thing I can do is approve timesheets from the app. It’s not much better from the mobile site either for supervisors. It would be better if I could correct times from the app and not have to be at a computer for it. Since I have to do so much at the computer as a supervisor I do VERY little with the app anymore as an employee because there is no point in me using both.

Terrible for a “tech company”. The app is functional for basic needs but is lacks and does not compare to other companies. The apps features are limited and does not afford the opportunity to do many things. They did upgrade so employees can change direct deposit information which is nice, but you can’t change tax withholdings, you can’t request a VOE (other companies allow a VOE directly from the app), managers can’t enter sick or PTO from the app or fix a missed punch. Those are a few examples of where the app is lacking, if you want to use it just to see your pay it’s great. The app needs a serious overhaul IMO.

Great features. So easy.. This is my first pay app. I've never had an employer show me all of this information like this before. It's amazing and encouraging to see all of the details from my employer and it helps me understand why my checks come out at X dollars. It's colorful, it's fun, it's intuitive. It's the best way to see your checks/timesheet/etc each week. Great job Paylocity.

Missing Critical Functionality. Does most of what the web app does and it hasn’t been stuck in authentication redirect loops so that’s a plus and worth an extra star. BUT, the hiring functionality is basically nothing. I’m trying to checkin on hiring while on a vacation and all I can see is forms for me to fill out for interviews that I don’t actually need to fill out. I can’t see submitted applications, nor any information about applicants, nor can I create interviews for my team to handle while I’m gone. I thought I could travel without a laptop for once but that is clearly not the case.

Forgot Password function is totally broken (captcha styling). I’m just trying to reset my password (which you can only do via the iPhone or iPad app (tried both). I can fill out the form, but when I hit the “I am human” captcha check, the view it opens has all the styling broken, the images are huge and tiled, and go off the screen, so you can only see one image, and a little bit of another. All the buttons are tiny circles. This comes because the app developer needs to fix how they load CSS in their embedded browser. Fix. Fix. Fix it please. I need to do my taxes!!!!

Useless information. Where is the access to the actual information we need to see. I can only see detailed info on the Paylocity website and not the mobile app. The app is mostly giving you your weekly timesheet and paycheck with taxes but that’s it. Otherwise it gives journaling for some dumb reason and it’s more like a notebook. If I wanted to use my laptop then I wouldn’t need this mobile app. And someone entered my security question answers wrong so I can’t use my laptop. Waste of time and money in my eyes.

Love the upgrade. I have been with my company for almost two years. I love the basic set up for app and website. I will say though, since the upgrade done most recently, it works seamlessly. There are no bugs (that I could tell). I also love the Facelift y’all did too. Everything seems to work more streamlined. Thank you for making it effortlessly. Keep up the good work y’all!!

Not ready for prime time. What a poorly written ap! They developers forgot they were designing something to replace a pay stub. Something that succinctly shows how much money you made and how much vacation time you have accrued. If you want to add the ability to request vacation days or punch in, great but keep that functionality! I can’t buy a house by showing the bank a bunch of graphs. I need pay stubs. When I chose “help” I was told I need to use “peak” whatever that is. But there is no link to peak. I hope my company didn’t pay a lot of money for this service!

Could be better. It would be nice to be able to see what are check are before the deposit day. Not exactly the easiest to keep up with time it only shows the week prior as far as pay untill after the deposit has been made and hours are broken up which is nice to know how long you took breaks for to be able to keep up with that but the main reason I use the app is to keep up with what to expect with my pay so if there are any issues I could have it taken care of before the deposit is made

Great app. I find Paylocity to be extremely easy to use. Everything to do with my time card, approval of my hours, scheduling vacation or personal time, the record of how much time off I have, etc is right at my finger tips. I also can access payroll records and I don’t need to have HR provide information to me-it’s at my fingertips. I love the new updated time card.

Missing some features. One feature this app is missing is the ability to tell what the current hourly rate of pay is. It shows the hourly rate of the last paycheck but not the real time hourly rate. This is an issue for me because I got a raise but there's no way for me to tell if it's been updated in paylocity until my next paycheck is released which means I have to ask for a retroactive adjustment if it wasn't updated. If I could see it in real time to see that it's wrong, I could get it fixed before pay checks are released instead of after

Terrible app. This app is so glitchy and terribly built for how many employees rely on it. It tells you it’ll keep you signed in but never does. Forces you to change your password frequently so you can never remember it, then when you go through the “lost password” steps it doesn’t actually send you your password. I could literally build a better app myself and I’m just a random barback. I know this review doesn’t really matter bc employees have no say over what app their employer forces them to use but hopefully this sways someone’s employer away from using this awful service.

Even better than the desktop!. I love this app! It gives me instant access to so much great HR info that with prior employers I didn’t have or could only access from a desktop and multiple sites with different sign ons. I love the check view features and especially Community, which gives me real time access to communicating with people in my organization. Great job Paylocity!!!

Love it. I love the ease of the app and the ability to add or change information. The only reason I gave it 4 stars instead of 5 is that the app opens to the very first week I started entering information. It’s not that bad now, but when I’ve been entering data for weeks and months on end, I’m not all that keen on having to scroll scroll scroll to get to the current week. Maybe I missed something in the set up?

User experience!. As an employee, It’s just a great all in one app. I have used Paycom and ADP before and those apps are not as user friendly. ADP also has multiple apps and makes things confusing… Paylocity has it figured out! Facial recognition, real time updates, and messages from leadership about company changes/announcements through community has made communicating easy. Keep it up Paylocity 👍🏽👍🏽