AMI Play App Reviews

App closes. For some reason I am unable to use the app. I opened the app bought credits and the app closes. The credits I purchased through PayPal did not show up and now every time I click on purchase credits the app disappears

Love The App At First But Now Freezing. I had the app for over a year and love it. It is so convenient to not leave your seat at a bar and pick tunes. Also love how you earn credits and can use Apple Pay. It is a pain to put money in the jukebox. Yesterday I wanted to play music at a local bar and to my disappointment the app was frozen. I tried deleting app and reloading it. No luck. I even rebooted my phone. Still no luck. Today I tried sending email to the company but first time it came back saying that there is an error try resending. So I did and I got the same error message again. So figured I will address the problem this way.

Misleading. I was at a bar and pulled up the queue because I wanted to hear a song. It only pulled up 5 songs and I said oh sweet I can hear this before we leave. Well I check it again because I haven’t heard it in a reasonable amount of time for 5 songs and see a bunch of new songs in the queue. Then I realized there’s more than 5 songs and they basically get you to spend money without you even knowing if you will get to hear it or not. I think it’s ridiculous I can’t see everything that is in the queue. Other than that it the music selection is great and convenience is nice but that frustrates me.

They fixed it.. Often, when I bring up an issue about an app, it falls on deaf ears or “it’s something in your phone”. Not this time. AMI actually looked into the problem, found the cause on their end, and fixed it! Thank you.

Misses the mark. 2 major issues with this app. Missing songs from some of my fav artists. Ex no “Truth Hurts” by Lizzo and neither of Megan Thee Stallion’s mix tapes all of which is available on a competing app. The other issue is that the app doesn’t display complete song info. I learned this the hard way when I played a song and it was an awful remix. Then for another song I saw 2 album options appear but there was no label indicating which was the clean or which was the explicit version. Again I rolled the dice and ended up playing the wrong version. At minimum the song info should be complete and include the whole title, song time - because sometimes the album version is significantly longer than the radio edit. My local bar switched from a different vendor to this one and I hate it. I’m not buying anymore credits because I’m so irritated by initial experience. Users beware!

AMI needs GPS. The app should not allow you to change music or pick music unless you are in the bar. There should be some type of check in or gps check. The app has made AMI worse and actually ruins the experience in bars given anyone can choose a song at any bar. I’ve wrote this review before and the response is you need to check in at the bar to pick music. You don’t. That is wrong. I just picked some songs at a bar I am not at or near. I have never seen the check in function ever and I use the app every weekend. Is there a fix for this? The app ruins the jukebox if there isn’t.

Had a great time w/ this app. Had a great time picking out my music and listening. No one else at the bar was paying for songs so all my songs were played. I also like the feature that says what’s popular to play at the bar which helped remind me of some good songs.

Some improvements, Priority Play is bunk. It’s nice to see the upcoming song list, and over all it’s a solid user experience. I feel like the local caching could be better, but it’s not that bad. BUT, the priority play used to mean your song would play next (if, as I gathered from regular use, you were the last person to play priority before the current song ended). Now, I played three songs with priority and thy didn’t even appear on the next five songs list. I don’t mind if they changed they’re algorithm, it’s their prerogative. I just don’t feel like I can get my music on any more and that matters a lot, so I’d say don’t bother unless your sure the jukebox is open.

Library has horrible remixes. The app operates GREAT but it doesn’t show any difference between the original version and a HORRIBLE remix of the song. It happens way too often that you pick the horrible remix instead of the original song. You eventually just remember not to take the chance playing certain songs because you can’t tell if you’re playing the horrible remix or the original song. I have to take 2 stars away because they could make it easy on the customer paying for the song but they make it confusing on purpose. ON PURPOSE. Don’t believe any excuses they do it on PURPOSE.

Old version was better. The newest updates for AMI make the app a little harder navigate. The background is white, which is harder on the eyes when in a dark bar. Also, when searching for an artist, the app doesn’t recognize some artist or songs spelling and then changes the words without permission, making you erase and type it all over again. Please update app again. I use this app sooooo often because I work in a bar that uses the AMI Jukebox and it would make looking up songs so much easier.

Priority doesn’t work. Before I downloaded the app I selected a bunch of songs from the physical device and 100% positively selected priority! I downloaded the app to check out the song order. My song was next in que and somehow it was bumped down even though it was priority! It happened TWICE! So annoying!!! I don’t appreciate having spent $10 to play several songs on priority and having them bumped by whomever likely had bar control.

Lies about priority songs. Says they will play music with priority but will not. At the bar after 20 minutes and no song has been played but extra credits were bought for them to be played now. It’s a busy bar but can’t believe not one of the 8 songs are listed on the queue. Spent more money on the priority songs and unhappy with the results.

Would love to see a "next up" feature. I can't tell you the number of times I've gone to play a song and found the same one playing after (good, like-minded company?), but it still drives me and everyone else at the bar crazy to hear the same song twice. I'd love to see some kind of "next-up" feature so I can see what's gonna play next and avoid playing the same song twice. It's also nice to have so we can follow the "mood" of the bar. Otherwise, no complaints here.

Charge Dispute. Update: The app company did reach out to me to help me resolve this issue. I do appreciate their prompt responses and research into the situation. Apparently this is not an annual charge. Still working on getting this resolved but had to update my review because I’m impressed with their customer service. I downloaded this app about a couple years ago and haven’t re-downloaded it to my new phone. I suddenly have an “annual charge” of $5 on my card from AMI Music which is the new name for Barlink. Not cool. I’m disputing the charge and getting a new card. Pretty sure this is not legal. Be careful where you enter your credit card information and watch your accounts.

This app steals money sometimes. I think at first this App worked great and was fun. Even though I knew I was paying an outrageous price to play a song, it was fun to be able to control the jukebox and play songs from my phone. However, the last few times I have used it, it clearly did not works correctly. Many songs I paid money for to play never played. I watched people go up to the juke box and put in money not playing priory and their songs played while my sings still sat in “waiting”’ mode. I waited for hours but the songs never played. There is no one to contact to get a refund. Never again will I use this App. Save your money , done use this App.

Give people a chance. It’s great. But it’s too easy to skip someone’s song. Many times either I or someone else has played a hit song and it gets changed instantly. People spending their money on this app shouldn’t be so hard for them to listen to their song.

How to earn brownie points. So I was at a bar playing my jams and suddenly live music happened. My music selections were put on serious hold. I wish for an option that detects when a user has left the location and puts music selections on hold until that user returns. That way users could enjoy their music picks when they came back to the jukebox. That would be great 🎀

One request. I love the app. It’s simple to use and I think the idea of seeing the next 5 songs in the queue is awesome! My one request would be to maybe see the LAST 5 songs that were played. That would help a bit with people repeating songs too close together.

Does not have variety of music.. If I’m being honest this app has mainly rock music and country music. I love all types of music but the app should definitely be more diverse in music. It is a great idea but they need to expand their music selection. They had one 2pac song also no lil Wayne just not that great overall. Seems like it’s meant to be for one culture only. I wonder if it’s only at certain locations because this app is at a local diverse bar and it has different selection of music. Idk overall I did not like it. Bad experience.

Terrible User Experience. I never triggered auto reload and was out with some friends the other night. Well they had no idea what was what and wanted to add some songs from my account. The app somehow triggered auto reload and charged me quite a few times. When I realized I had a notification from my credit card I immediately looked at the apps auto reload feature to see if it was on somehow. The button was off but to be safe I turned it on then turned it off. After I did this the app signed me out and refused to let me sign back in. I tried to reset my password but you need to do it in a browser and it would not let me reset on a mobile device. Customer service was able to get me a refund if the balance on my account but I am upset that auto reload was never turned on and I was charged way more than I intended to spend. Among many other issues with this app that is my suggested complaint, but read the reviews for yourself to see what other people are upset about. I will never use this app again.

Better Than Touch Tunes. My credits are NOT limited to a certain bar. I can use them wherever. That’s what makes your program better. I would like to see the ability to download immediately searches that are not on file.

No songs and I’ve been being ripped off for months.. I rarely go to bars but have an account for when I do. Don’t remember my last experiences being great. Again, Went to use it tonight and waited for over an hour for songs to play that I had picked and they never did. Also, come to find out that I’ve been being charged a dollar a month for who knows how long for an “inactive account penalty.” Since I use this app maybe once a year I had no idea. Garbage. What a scam. Do not use this service.

No excuse for the weak catalog. This app could be the bomb… if the developers got off their butts and made significantly more music available to customers than they do via their embarrassingly small catalog. There is no excuse for this paltry offering other than abject laziness. ASCAP has already done all the hard work for them. Maybe the developers think it’s “quaint” to have a catalog the size of a 60s diner jukebox. But it’s not. It’s a bore. Or maybe the developers have decided to join the “quiet quitting” movement. Whatever the reason, one day they will wake up to find that Apple, Google, or Shazam has deftly made the AMI app completely and totally redundant. And on that day, patrons of bars and musical artists all over the world will not shed a single tear.

Use This Everyday. I’ve had this app for over 3 years and I truly enjoy it. I have lunch at the same place almost everyday. The selection is great, although one Artist was removed wish I knew why. I accumulated over 100 songs on my playlist, never had a problem.

App not working despite repeatedly re-downloading. Since March I have repeatedly tried to redownload the app and login (through Facebook) and every time the app says it is experiencing issues and nothing happens. I’ve tried creating a new account and same thing. Both my favorite local bars use AMI and it’s been so frustrating to not be able to work the music from my phone. Tried to look for help in app support but didn’t find anything related to these login issues.

App currently not working. I thought it was because of the bar I’m at but for some reason the app is down all across Manhattan. Went to 3 well known bars that are connected to this app and none of the selection for anything comes up. If you look at my account you know I put more money into this app more than anyone. I’m almost sure of it. I absolutely love the fact you get credits back when you use the app compared to when you use money. That the main reason why I use it. Please 🙏 update the app so I am capable of using it the next time I go out. It’s such a awesome thing to use when you are talking to people and you don’t want to move from your company. It’s wonderful that you can use your phone and I need this to work. Please 🙏.. I really appreciate it. Have a blessed work week my friends. I even rated the app 5 stars because I appreciate the convenience that much. Please update as soon as possible. I’m sure I’m not the only one. I do know I spend the most money in this thing tho.

This is great, BUT…….. They need to add a ton more songs. There are a lot of songs that I can’t find. Especially indie music and rock bands from across the pond. And they need to add an option to cancel a song out if you decide NOT to play the song and get your credits back. I accidentally clicked on a song to play and there was no way of canceling it out. Other than that, this app is SWEET! To the creators, please add more songs because certain artist only have certain songs when the artist have a lot of other great songs😀 Then it’ll be perfect 🤩 I LOVE THIS APP!!!!

Love this app. Change one thing. I absolutely love this app and have spent tons of money at bars with my buddies being the one that can control the music and DJ. But please make it where I can add a library, or even import my music without having to choose a venue, so that way when I go to different locations, the songs that are blacked out, I can still view and add to my playlist without being at that particular location

Real experience. Nice app conviene to stay in your seat and play music. But it should be a little more explanatory towards when my song will play and when my credit as actually confirmed on a song I click on songs and a different song pops up on the speakers I don’t know If I’m really buying it because it never plays next

Deletes your song que and does not refund.. Do not recommend when in a bar or any crowd. I’ve lost over $20 at this point. Your songs will not get played because someone can skip the entire que and clear its cashe. A simple feature overlooked but ruins the whole experience when you have $5-$10 worth of songs waiting to play. Also the app simply does NOT work. It’ll take your money and not play your song, even if you’re the only one in the bar. Not worth the time hassle or money honestly

Help!!. Love this app. Works well at every venue I’ve visited. However, in recent upgrades it lost some simple functionality. During navigation it would automatically take you back to where you left, now it automatically goes back beginning. Annoying when playing multiple songs. An obvious bug that needs to be fixed. Why do some songs suddenly disappear from library? How can songs be added?

Paying for credits confuses me. I think I paid $20 for 40 credits. After payment I saw that I had 60 credits. Played a 2 credit song and had 58 credits left. I was confused and went back to the page where I can buy credits and saw 60 credits were being offered for $20. Following day I see that I only have 38 credits and 40 credits are offered for $20. How does your system work?

Playlist. I use this app regularly, but am finding it frustrating lately. When I search through my playlist, which is very lengthy, I start at the top, play a few songs, hide the app and then come back in a little while to play a few more songs and I have to start my search all over at the top again. It doesn't remember where I left off in my playlist. I wish you guys could please fix that so it remembers where I left off in my playlist. Thank you!

Fake as hell, don’t waste your “priority” and money. I put in $5 and put in about 5 songs priority and 2 regular or something along those lines, which seemed great. But after an hour, not a single song had played, so I download the app. The top 5 songs weren’t a single one of mine, but that was fine. Until I saw “Thunderstruck” by AC/DC magically move from not even on the top 5 to number 1. So I downloaded the app, paid $5 again, and put in a song as “priority.” It didn’t show up even as number 5, even though at that point it would have been the second request for the same song. So it’s a scam, this is a bunch of nonsense. All they want is what they’re looking for, not at all worth your money, ever, either in the app or in person.

Ami BarLink. This app is just okay. The jukebox only played music we selected as priority music even though we were the only people in the place playing music (clearly). That was pretty annoying as we played our first selections before the bar even started playing music. Then I had to add money to get any of our music to play and select everything new as priority.

This is a crime. You guys have literally robbed me of a good night, not only did I spend money on the tangible machine, but I paused the app and applied the play next button (with priority) to play my song up next. This is a crime and honestly I would never complain about 6 dollars, but to offer a service worth 6 dollars and claim “priority” only to not deliver on your promise is a crime and just down right unethical. At the end of the day 6 dollars is spilled milk, but if you want to grow as a company you’d need to execute on your “priorities” and promises to further your consumer/supplier base. At the end of the day you stole my money from me after promising me ONE PLAY. I’m so disgusted with this service. PEOPLE, Do yourself a favor and just bring your external speaker to a club. At least you’ll get your song played WITH PRIORITY. PS I WISH I COULD GIVE 0 STARS IM SO DISGUSTED. Never have I experienced such a lie from an app.

Can’t see the song queue. You pay for a song and have no idea if it’s even gonna play because the app and the jukebox doesn’t show you the song queue at all whatsoever. How am I supposed to know when my song is gonna be played if at all? This machine could just be eating money and no one would ever know. Pretty sketchy. Devs needs to make this feature a priority.

Share Credits with Friends.. I love this app. It’s easy to use and whatnot but I think it would be a great idea to be able to share or gift credits to other friends who use the app because music is what brings us together even when we are not.

Worked fine at first, not unplayable.. Loved this for the first couple years I used it, but haven’t been able to access it for the past month! I get this response- Sorry, our server is not responding. Please try quitting and restarting the app. If the issue persists, the AMI server may be temporarily down. Please check back shortly. When trying to play music, trying to log in, etc. I reloaded with $20 right before this happened and I’d like either the bug to be fixed or a refund. I even deleted and reinstalled the app and same thing. I otherwise enjoyed this app!

Great selection, bad app. It seems like there’s plenty of options on each AMI jukebox I come across my issue is how behind the times your app is. With TouchTunes it shows me upcoming songs, gives me rewards based on how often I visit (aka how much money I spend) and has a better layout on the app. I would love to see upcoming songs on your app and better interface that lets your user choose songs easily.

Fraud and theft. I’ve used this app for three years. I Liked it keeping me signed in. I would use my PayPal account $10-$20 a month with no issues with the exception of them listing songs at one price but charging a lot more credits than what was listed after choosing it. I’ve tolerated that theft. But when I opened the app this weekend it asked me to sign in and and refused to accept my email/password and refused to allow me to reset it via email as it never sent one. I have lost my balance that I kept on there. I’ve lost my credits that were on there and the app is now forcing you to create a new account which shows a zero balance and zero payment history and credits. I’ll bring my JBL’s to the bar patio from now on since I’m out the money I deposited. Shame on you AMI!

Priority Play is a Joke. I spent $10 to play 1 song. And it still didn’t play. It was an experiment to see if I kept doing “priority play” would it move up? The answer is, “no.” There’s no way that 8 other people spent more than $10 to play one song. There are times when this easy to use app is useful. However, don’t waste your money to play your favorite song if there’s more than 10 people at your location. Priority play is a joke.

When it works, it’s great!. Great app. I use it at my local watering hole! All day today the app hasn’t been working. It just shows the ami logo and never loads the app. I’ve restarted my phone, deleted the app and reinstalled it and still not working. Hopefully a new update comes and it resolves the issue

Crap queue calculation.. In a bar with a Max of 15 people. Played 8 songs directly on the jukebox after nobody was at it for over half an hour... after checking the app, none of my songs were the current or in he next 5..... no way this group is requesting what is being played that much longer over my paid songs. Waste of money!!! Update: Again, in a bar with maybe 15 people, I paid $5 and got 15 credits, played 7 songs at 2 credits each followed by a 1-credit song to fill the remaining space... when my selections finally started showing on the playlist, it showed 2 of my songs that cost 2 credits, followed by the 1 credit song. Update2: just after posting that review, my 1st actually played, however the queue immediately shows 2 other songs before my next song... something is not right with the order/sequence of songs for AMI and I would not recommend using this service, I know I am done with it after this experience.

Just need to fix annoying issues. It is so annoying to only be able to see the next 5 songs, I cannot see if some clown put in 5 hours worth of music, i have wasted so much money for songs i do not get to hear, if i cannot see all the people before i play a so g i cant even PAY More to hear my music because I cannot see if i am Wasting my money. Im done with this garbage app if you are going to pretend that the queue is not set and not disclose whats already entered.

No longer connects with cellular data. This app used to work great until I updated to the latest version. Now the app will not connect unless I am connected to a wireless connection. Does not work with cellular data. What’s up with that? Fixed this issue. For some reason Use Cellular data was not checked in the app settings.

Great Music App. Such a great music selection with various artists no mater what genere one wishes to hear. The application is very user friendly and gives many options of establishments in which have the Ami sound system available. Thumbs up AMI..!! Great entertainment availability given to the vast public who enjoy great Sounds!!!

Its great except…. Long story short- this app is great for playing all the music that you love at your favorite bar. However they need to offer more rewards! Ive put in at least $1000 over the last year and I feel like Ive gotten no benefits from it. They should really add that.

I would give it 5 but. I have it 3 because I think the price is a bit pricey. Sometimes the restaurants don’t have the music loud enough to enjoy. The other reason is that some of the artist I want to hear aren’t on there. Like one of my favorite albums is called Mood Swings. I also like Iridescent Skies both by Gilbert’s Soul. I might be biased because my first name is Gilbert lol But either way, those are my reasons.

Doesn’t play your songs, takes your money anyway. A novel idea, but since it doesn’t do the ONE THING it’s designed to do, epic fail! First time I loaded up $5 worth of songs in the neighborhood pub’s jukebox. I realized about 40 minutes later that nothing will play unless you select “play with priority”, which costs extra by the way. Next visit, I loaded 4 songs and after 30 minutes, none of them played, so I contacted AMI for a refund. All I have gotten so far is this snippy response and a screenshot showing that they played 2 seconds after I selected them: “Where were you? The data indicates that they all played successfully.” Obviously, a technical glitch, because why would ANYONE go to all that trouble for $5 in music credits! And is this seriously what qualifies for customer service these days? Save your money and sanity.

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Order. The jukebox doesn’t play the games in order, that’s my problem

Waste manz. Pure waste manz

New charges. Just woke up to a charge on my credit card. Haven’t used the app since early January. Sent the email to cancel my account got the confirmation email saying it was cancelled. So how are they charging me? No way to contact these people. What a joke

K. It doesn’t make sense to pay

A complete disappointment. Your song choices will never play even though the app says it is now playing. At least at the bar I was in. So I cannot truly say it is like that in all venues. I will say that with their option to send them notice that your song choice didn't play they did refund the money spent. I did not expect that.

Available in Canada?. It just looks like there's US locations and no Canadian. If so, this is pretty useless to us in Canada or elsewhere.

Best Jukebox app. Very convenient, easy to use, I even requested some songs that were not available on their network and they responded so quickly.

I lose credits, courtesy of AMI. This app sucks. Someone in the bar is turning off the tunes I select so i lose money. How is it that your stupid jukebox allows this? You’re ok with my money being stolen from me????

Doesn’t work. Always offline. Would only let me choose one star. Would have given less.

Paid for song. Didn't play song.. Sucks.

Keeps charging me. The app keeps charging me when I have credits it so annoying

Great selection. Had a great time with my girlfriend being able to dance to every tune we want! Highly recommend. Comes up to around $1 per song which is very worth it

This app will take your money and give you nothing. Spent $10 in credits, only 1 played. No list of songs already in que. Some songs said played….. they did not over the span of 2.5 hours without leaving. I want my money back or I’ll file a chargeback. You can’t take peoples money and give the them nothing in return

Paid for Nothing. This app is a good idea - however through “prioritizing” it allows some song choices to be bumped way down to the bottom. The techies win-and sometimes their music choices do not at all appeal to the masses.

Fake. It says create an account and get free credit. No credit came in account after 5 days. And it takes USD not CAD. Be aware of charges Canadians. In Canada it takes USD without mentioning USD. All Fake big drama.

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Total scam. Don’t waste your money. Literally no one in this bar and when I look in my recent purchases it says it’s queued for the bar I’m in, but you look at the bars upcoming playlist it says nothing is in the queue. TouchTunes is sooo much better. I don’t mind waiting a few songs to hear mine but I have always heard my song at touch tunes bars. It’s been an hour and no one else in the bar. This app is a scam. Wast of money.

Don’t be a sucker for this. I bought this and thought it would be fun To go to bars and pick your songs from your seat but one thing the app doesn’t tell you at purchase is that the people behind the bar can skip your selection if they don’t like it and you don’t get your credit back. When I asked customer support about this, they basically said “tough luck.” I wouldn’t waste your money on it.

Should have a vote to skip option. It’s decent until you’re at a bar and some asshat takes it over for hours, and plays terrible music and multiple people want to skip the song and no one can. If you add a skip button we’ll all be super excited.

Can’t hear music played. This app is absolute garbage! Other songs played by others on priority prevent you from being able to hear songs you paid for. You can’t even pay extra later to move your songs up to priority songs. Spent a dozen credits and wasn’t able to hear songs paid for.i won’t be wasting money on this in the future.

Priority play. The app is good and easy to use. Lots of songs to chose from and decently priced to add credits. I just wish there was a easier way to see songs that are queued up with priority. I’ll add songs with priority which spends more credits but then it’ll be far down the list.

You should just burn your dollar, at least you’ll get some heat!. 2 credits = $1.00? $1.00 to play a song? That’s insane! You can buy the freaking song for that! Worst decision the bar manager made was to put this stupid thing in. Oh and if your song doesn’t play and you flag it... what does AMI do? Absolutely ******* nothing. Jukebox companies should be investigated for fraud and price gouging! Everyone should buy a pair of Bluetooth headsets and put these companies out of business!

Bar. Answer this: what’s better than a bar with AMI/TouchTunes and attractive women? Nothing. That’s what you get with this app. The best nights of your life… download, pay for credits, play your songs… find me more of a win.

Payment information. I’ve been trying to change my payment information for some time now. I went to help section and it say click funds at bottom of the screen. I see no such button to click. Can someone please help?

Just put your money in the jukebox at wherever you patron. Pay real money for a song, never hear that song I sat in a bar with 2 other people. Asked what they wanted on the junk box, payed money for those songs and they never played, as soon as I picked the songs the queue was full of random songs and we never got to hear the ones I paid to pick 0/10

New update is terrible. I have to use this app but the new update is terrible. Hard to pick songs. The selections keep changing and the fact it doesn’t ask me to buy more credits instead of just charging me is ridiculous. When I run out of credits I should be prompted to buy more not just automatically charged.

Great app but be warned. I love this app for my local bar. I can play what I want from my phone or let my friends play it also. Only issue I have is some times the app goes down and doesn’t tell you or does and still charges your credits with no account

If you don’t want to hear music... get this. After dumping $20 in which is about the only option, we proceeded to wait 2 hours and still never heard one song. After paying “priority” on songs still nothing. This was a small venue and unless 100 people were outside placing music in, it’s a waste of money.... DO NOT DO IT.

Stop songs early. Why does this app stop long songs before they end? My customers favorite songs are often extended live versions.

Like it. They need to get up to date songs. There have been Many many time I’ve tried to play songs that are not on file (but are on rockbot) I get frustrated and just find a 1 credit song to play. Your losing $ by not having more variety!!

Great app, actually. I never review apps, but this is actually a good one. My favorite bar has an AMI juke box, and it lets me and my friends easily play our favorite songs. Definitely recommend!

Hard to find songs. It mostly shows the artist. When I look for a song, a little show me options that I didn’t really want and mostly shows my search by artist.

They fixed it.. Often, when I bring up an issue about an app, it falls on deaf ears or “it’s something in your phone”. Not this time. AMI actually looked into the problem, found the cause on their end, and fixed it! Thank you.

Waste of money. I literally have spent 10 dollars 5 in cash and 5 dollars on the app it gives you like 15 credits total trash that’s a total of ten dollars and it literally just played 3 songs and the songs I payed for just skipped them and played my last song that I picked in queue a total rip off and waste of money I will no longer be putting money in there machines or on the app put in that money for no songs to play total garbage

Can’t see the song queue. You pay for a song and have no idea if it’s even gonna play because the app and the jukebox doesn’t show you the song queue at all whatsoever. How am I supposed to know when my song is gonna be played if at all? This machine could just be eating money and no one would ever know. Pretty sketchy. Devs needs to make this feature a priority.

Charging inactivity fees - Pandemic??. It’s disgusting that they are charging a monthly inactivity fee due to a “2 year period of inactivity”. Are they completely unaware that during that time period it was uncomfortable if not dangerous for a lot of people to be out in locations where these juke boxes would be playing due to a global health crisis and things are just finally starting to feel normal again in some places?

Lording Over Peasants. I absolutely love lording over peasants with completely atrocious music tastes, by overriding them with my own music choice by simply paying for priority to avoid hearing their obnoxious music AND getting to play my own preferences instead lol

Navigating the APP. How can you search for 1-credit songs using the app? We are the only people who play music at our local bar, and it gets too expensive playing 2-credit songs all night.

Good can be better with one change.. Only reason it isn’t 5 stars it there should be an option to remove songs from the playlist and charge credits for doing so.

Just broke. I’ve used the app a few times. It’s not exactly a good deal price wise but it at least used to work. Tonight it keeps telling me to add funds and never actually adds funds. I hope. Maybe I’ll get my credit card statement and find out this app scammed me out of a bunch of money without playing my music.

Queue now. Just figured out my bar has a queue now! Sweet. Seems to be only 5 songs coming up but still. Now I’ll know when I should make my song a priority...we’ll played AMI...

Its great except…. Long story short- this app is great for playing all the music that you love at your favorite bar. However they need to offer more rewards! Ive put in at least $1000 over the last year and I feel like Ive gotten no benefits from it. They should really add that.

Options. Would like to see more options available within the genres and artists. Several great songs weren’t available even though the group or artist was available.

SCAM SCAM SCAM DO NOT DOWNLOAD. Do not download this app. They are scam artists and hack into your bank account. They have charged my card 17 times since January (each a $5 fee). Called my bank and the representative I spoke with said however they are charging my card is through my actual banking and not by swiping the card. Had to cancel my card and in the morning I will have to contact a separate representative to file a fraud claim against them.

Stopped working. App stopped working out if nowhere. At first it would open but wouldn’t load up any venues. I deleted it and redownloaded it and now it won’t even open. Tried going to the support webpage and that won’t load either. I’ve tried other apps and websites so I know it’s not an issue with my phone, at least not one that I can identity. Would love some support for this

FIRST OF ALL..... I hope this is the best review you have ever received. Let me tell you something... apps are okay. But your app pops up and tells me how much money I have in “my wallet”. Whenever I show up at a bar. Like how goes it know?!?! *insert mind blown giphy here* Best feature ever!!!!!

Scammed me. They apparently have lots of songs playing randomly and don’t start playing yours unless you fork over 7 credits to play immediately. The bar said they didn’t control the machine and don’t put money into it, it just plays random songs, so it’s AMI that controls when songs are played. I was at the bar for 3 hours without my songs ever playing.

Do not like the new layout. This new layout has made it very difficult for me to find the song that I want compared to before. Maybe I will get used to it but it’s like when they move stuff in the grocery store but worse.

Song que. The app works but doesn’t have a que that I could find. I have no idea what the song lineup is so after a night of hearing none of what I played even at the 3 credit premium for next I have no urge pay into this.

Costs too much. It should be one credit for songs not 2:/ then 2 credits to play priority. Sometimes we don’t even get to hear our songs because everyone else played priority..

10/10. Amazing, 10/10 recommend, however some of my favorite songs aren’t available but more than TouchTunes :)) bucks is the place to go!

Priority doesn’t work. Before I downloaded the app I selected a bunch of songs from the physical device and 100% positively selected priority! I downloaded the app to check out the song order. My song was next in que and somehow it was bumped down even though it was priority! It happened TWICE! So annoying!!! I don’t appreciate having spent $10 to play several songs on priority and having them bumped by whomever likely had bar control.

Lack of features. Response to AMI representative below: thank you very much for responding. I paid cash and never created a user name (I downloaded the app to leave a review). It's only $3 so I'm honestly not worried about it, but thanks. I have no idea if the music ever played that evening since I left ~50 minutes after using the credits. After reading similar reviews it seems like this situation could be avoided if there were a song queue (assuming the songs actually play).

I enjoy using this app. Much more convenient than going to the machine. Only wish it had a list of the upcoming songs so you know when your music will be played relative to what’s currently playing.

Pretty good app. I love the quality of the songs. I don’t like when a couple songs are cut short or skipped. I wish I could always pay more to have my songs up next no matter the price.

Venue skips songs. I love this app but the venue is able to skip songs. I spent 7 credits priority and half my song played before the bartender let a patron change the song. She skipped my song and 2 others to hear her own song. It turned into a confrontation where the bartender offered me cash.

Helpful suggestion. This app would be WAY better if you could have an option to like other songs in the queue

Deducted 1 Star. I like the new app interface. I would rate it with 5 stars but the search seems to have changed. A couple partial searches for by artist name did not return result. I had to enter a more exact name

Could be better. I’ll give them this they have bands some jukeboxes don’t but when it comes to having a bands good song I’m always disappointed maybe do a survey on how things could be better and take in peoples suggestions and apply the things that sound good

Highly disappointed. I waited 4.5 hours and paid priority and still didn’t hear any of my songs this is the second this has happened. Next time I just won’t purchase anything. Every time a song I like is about to play it gets backed up by a recently added song when I’ve been waiting longer. Highly disappointed. Won’t be purchasing coins anymore.

Love the app!. Love the app! Just wish y’all would have like bar rewards or something for the bartenders/owners. It definitely make it alot more fun! Other than that i think y’all are great!

Thievery Corporation. You pay to hear a song. You wait. Nothing tells you how many songs are ahead of yours. Last call. You wait. Bar closes. You leave. You never heard your song. You’re screwed out of your money. Guys, either put a stop on adding more tracks to the queue based on closing time or add a clear warning that you may not get what you paid for. Otherwise, looks to me like a breach of contract and Apple should pull your app.

No consent required!. Force your friends, wife or complete strangers to almost any song you can think of for very little dough. I’m currently at a dive bar blasting GoGolBordello while a couple of good ol’ boys look very confused. Worth every darn penny.

Ami BarLink. This app is just okay. The jukebox only played music we selected as priority music even though we were the only people in the place playing music (clearly). That was pretty annoying as we played our first selections before the bar even started playing music. Then I had to add money to get any of our music to play and select everything new as priority.

Honestly. Kinda hard to figure out the app as a first time user but love being able to play my songs next for a little extra

Great service except…... AMI is a great service with endless artists. The only problem I have is that some artist they don’t have the whole album available, but just one song.