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THIS IS HORRIBLE !!!!!!!!!!!!! - Fantastic Customer Support
I have sold and bought now on Poshmark and the one thing they do incredibly well is their customer service. The response time is within the next day and they are so awesome in explaining and/or correcting problems. They have always corrected all the problems i have had and then some. Customer support is so important in an app like this where money and transactions are constantly involved. So kudos to the whole Poshmark team!
There are few things that would make the app better, nothing that would demote the 5 stars I think this app deserves. One would be to be able to pick the shipping weight. $7.11 flat shipping rate is a lot, especially when most of the buyers are buying single clothing items that do not cost the $7.11 to ship. It doesn't make much sense. And another thing would be to report users for manipulating tags. There are so many boutiques that add popular brand tags in their posts so when you search for that brand, all of that boutiques clothing is something you have to scroll through. Its fairly annoying, and its not right. These boutiques are taking away from us who are just trying to sell one thing at a time. The search feed becomes a mess from them. They shouldn't be able to spam every one of their posts with the tags.
clairep143 - Great selling & buying platform
I’ve been a seller & buyer on Poshmark for about 2 years now. I’ve made many sales. It’s not my main source of income but I make lots of extra spending money! There are definitely some bad sellers out there as well as scamming buyers, but the ratio of good to bad is slim. Before purchasing, I always check for Love Notes (reviews), what their ship time avg is, and if they’ve been active recently. I’ve had nothing but good purchases from Doing so! Also if something ever goes wrong as far as not getting the right item or item is damaged, you can always open a case and return and/or get a refund. The one thing that ticks me off about posh is the amount of junk & replicas being sold when they are clearly either not allowed or illegal! And we as sellers/buyers are the ones who basically have to get them removed. I wish posh had more security and was able to instantly remove listings that are unallowed. This is a clothing/accessory/shoes/new, not swatched makeup platform ONLY. I wish they would do more to keep it so! Its also really frustrating when I’m trying to find something from a certain brand and there are so many items from a different brand mistagged for “exposure”. I could report them all, but that would take months! There are so many unallowed listings and rules being broken and they need to do something about it besides having us sort through them in our own time at no cost.
Amoureis - Better for buyers
I buy and sell, and it’s def better for buyers than sellers. You can make offers and communicate easily with sellers. There are some great deals to be had. Just make sure you ask all your questions and request pics until you’re confident you want to buy since there are no returns (except when something has been blatantly misrepresented).
Selling, on the other hand, has downsides that are the flip side of the same coin. People make ridiculous lowball offers. For example, say I’ve used a $200 handbag just a few times but then for whatever reason need some cash. I list for $100 which is a fair price and very good deal (keeping in mind I won’t be getting the full $100 anyway), and someone comes in offering $40. It’s just insulting and a waste of my time and I don’t even want to bother negotiating. This obv isn’t the app, but worth mentioning because it’s part of the overall Poshmark experience. I’d say the vast majority of buyers behave like this. Out of every 25 transactions, probably only 1 is a straight up purchase at listed price. Plus, you have to put a LOT of work into keeping your items visible and be super active on the app.
But the worst part about selling is the 20% fee. I’ve ended up making $2 on an item before. The best part about selling is how the shipping label is just emailed to you so you can just pop the item into the drop box. Honestly not sure I would do this over again - I’d look into other apps for sure.
MarieSully44 - Amazing app, but one little flaw.
I sell on this app and I have over 100 listings. I love it so much and it has only been 1 and a half months and I have already sold 10 things! (Considering that these are all my unworn clothes or slightly used clothes that I was going to give away) it was very impressing. I have all 5 star reviews! But, the one thing is Poshmarks fee is pretty high. If you sell something for $10 you only get $7.05. Or, $100 you only get $80. So it is a 20% fee. I have found other apps that don’t have a fee like this app Vinted, but when I sell something it wants my Social Security number, so don’t get that app by the way. However another thing Vinted has us where you can chose how heavy what you are shipping will be, so you don’t have to pay 6.99 for shipping after your first purchase. I think Sellers should be able to chose the weight so buyers don’t have to pay so much! But other than those two minor improvements Poshmark could make I absolutely love the app and highly recommend it to anyone who is interested in buying, or selling on this app. It is completely secure and doesn’t ask for you social like that Fraud app Vinted. And has a buyer return policy, so if you don’t get what you were supposed to then you get your money back! Anyways, definitely get this app and check it out!
Chechel2 - A Great App in My Experience
I love this app! I know there are always Pros and Cons to every App that people can buy & sell off of, but that’s the user’s choice to live with it or use another app. When you sign up for Poshmark, you know what the fees are and how much shipping will be. This isn’t a surprise or something you find out later on. I am a buyer and seller and have had no problems with the app or their Customer Service! I bought wholesale items from two different sellers that came damaged upon arrival and PM customer service has been great taking care of the problems. Poshmark is a great app to sell clothes you don’t wear anymore and don’t want to sell at a Yard Sale. Yes, you may get $2 for that item, but it beats $.25 at a Yard Sale! And you can always delete the listing and SELL them at a Yard Sale! As a seller, you decide what to sell items for. There will always be low ballers, but you can always deny the offer or counter the offer! I like the options you have as a buyer and seller. And if there’s something shady going on, you have the option to report it. I think Poshmark is great and getting better with every update. If you have a problem, let PM know. If you don’t like how they do things, that’s up to you to get another app to sell on. PM is a very good app and it’s been a great experience overall. 🙂
pop culture icon - My Favorite App
I started buying on poshmark back in February and then started selling on poshmark in May of this year. I don’t get on Instagram or Pinterest nearly as much because Poshmark has become my favorite app to use. It’s more of a community than you’d expect. It’s a positive place. If you have any issues you can contact posh support and they take care of you. And they’re fair about it. Never in a million years did I think I’d love selling clothes or even meet some of the greatest people, on a clothing application. It’s indescribable. It’s so much fun. It really is. You have to try it to believe it. It’s not complicated. It’s not overwhelming. You sell something and poshmark emails you the shipping label. You print the label slap it on the box and drop it at the post office. That’s it. How much easier can it get? And I’ve met more people on poshmark than instagram. It’s a positive environment. I remember getting my first package from my first purchase and inside the box there was a thank you note from the seller. Something that simple made the whole experience feel like I was getting something from a friend. Not a stranger. I’m not the clothing app kind of person. I never would have thought I’d enjoy something like this over my social media apps. But I do. I love it! Just try it. You’ll see what I mean.
#yvette - Amazing Women with Great taste and eager to help!
I joined Posh when the App first started, I thought great idea I was working Retail Management and found the discount and appeal to such a service just Devine! Unfortunately I was in a catastrophic roll over. Many surgeries later and lots of tears
And hiding from life I was deleting apps from my cell. Honestly finding Posh again opening the App I started crying such growth in the business so many people all the New information. I have been addicted admiring, shopping and making plans on how to really clean my closet So all my beautiful things can get some love. Thank you to all the Amazing full of ideas and such sweet women. May this App continue to inspire and give back to all of the wonderful ladies who strive so hard to be the best part of Great Women at every corner. Mom’s, CEO’s, Wife’s,Business owners we ladies own this spectrum. Remember every piece that is put out for us was once a special item that was needed or admired or a must have for an occasion. A lot of times these very items carry great memories and even shoppers remorse. Not anymore those items will live on and actually give back a second time and we super women can keep dressing and doing all that makes us the best and know down deep there is a posher Waiting to share in your new purchase!!
NICEWARE - Fee and shipping rates are too high.
I initially thought Posh was a fun way to sell on line but the high fees and shipping rates are a problem. I have literally received 5 cents from selling items for $3. Once the item is below $10 then the minimum Posh fee of $2.95 becomes greater than 20%. Additionally, it’s hardly worth paying $6.49 in shipping fees for inexpensive lightweight items. I think this structure needs to be revised. As a seller, I basically give away stuff; regardless of how low I price merchandise, the offers come in ridiculously (insultingly) lower where I often prefer not to sell. As a buyer, the items I like are marked up above what I see in retail (or they are not bargain shoppers and grossly over paid from the start). The constant promotions just encourage us to continue marking stuff down with no benefits. I don’t think the application is easy to use as I would like to be able to look at the sellers stats before a purchase to assure quality. I did appreciate the free authentication of items above $500. Additionally, sellers must stay alert to constant scammers. I don’t think I will continue to do this much longer.
There should be more avenues to provide feedback, like themes for Posh parties like: White Party Attire (all white items), Game Day (jerseys and sports paraphernalia), Plus size parties, High Cotton (only 100% cotton), etc. I think requiring the fabrication as listed on labels is important.
C51Creations - Love This App
I absolutely love this app! I have sold way more than I ever would’ve sold on Etsy, offerup, or macari... there are also greater finds here. It’s like walking in to a high end thrift shop but brands like Coach and Louis Vuton are much more worth the purchase as the prices are Dropped! Only thing I would change is it’s very hard to navigate between your offers/bundles/likes/shares/sales/follows... they said they changed that so it be easier in the last update however I don’t think it was made for an iPhone sxmax or an iPad 6 yet. Posh Ambassador program is cool I just wish we took on more responsibility with Posh after all we worked our tail off to get here we obviously love Posh! Also Customer Support is very much slow, as a seller with someone who already placed an order and the buyers shipping label won’t print cause their address is wrong, and you keep loosing out on selling! I think there should be some sort of direct contact with Posh Support like a number or something for customer service... because the longer we wait to ship our shipping rating goes down, and that is just not cool! Other than that I absolutely am in love with Poshmark and highly recommend it for both people who love to shop and for people who love to sell! I highly recommend this app!!!
CoolMomsRock! - Yikes.
The app seems to work fine but I had to offload it because of business structure vs functionality. Here’s what I don’t like:
T huge majority of these sellers are ridiculous. I’ve had one trying to sell me the same already worn dress for $40 that I could’ve bought new, at Macy’s, on clearance, for $40 plus tax which would be less than her used $40 dress with shipping. Second- the emails and alerts and reminders are overwhelming. I don’t really need or want a bazillion of them every day. If sellers were encouraged to price things to move, they wouldn’t be barraging buyers with repeated discount offers, clogging up my email and my phones CPU. They’d actually sell items.
Poshmark could fix this problem by suggesting 75% off price originally paid (who pays full retail upfront anyway? No one.) and higher based on age of item and condition. Shoes aren’t posh if the heels are worn to nubs. Also- I’m not buying a damaged “designer” item at any discount once there’s a hole in it, it doesn’t matter what the label says. No one sees the label. They see the hole. That’s what Goodwill is for. There are a ton of items that are listed but no longer for sale, and it’s not obvious- Poshmark should have a time limit for sellers which would encourage them to price things to move and bonus-
not frustrate buyers looking at a coat that someone couldn’t sell last year for $50 so they donated it and never deleted the listing.
Mm079 - Steep commission, meh w/failed transactions
Poshmark is outstanding because of the inventory posted by the users/members. PM itself takes a hefty 20% Commission for the convenience of using its platform and its shipping/payment software. That’s some pretty light lifting by PM and not a whole lot of risk for 20% (the $500+ authentication service is worth it). Also, if a transaction goes bad, especially something as simple as a canceled sale, it takes Poshmark two full business days to return the funds... that are simply sitting in Poshmark’s accounts. If a buyer used redeemable funds (also sitting in Poshmark’s accounts), which were deducted from her/his available balance immediately at the time of the sale, a canceled sale (with no merchandise shipped) should result in immediate replenishment of those redeemable funds. The two day delay, especially in that scenario, makes no sense and probably doesn’t even benefit PM a whole lot because they hold the funds regardless of whether they are in “escrow” waiting for the sale to be completed or are assigned to an individual “redeemable funds” balance, earning whatever (overnight interest, etc.) they do on the “float.” Nevertheless, this is still the best option for finding fantastic, comprehensive, inventory and being able to negotiate price with the actual seller, so I’m in it until someone improves on the process or offers a more economical option for the users.
GG245777543236 - Thankful, but not like it used to be
I have found the posh community and customer service for the most part to be exceptional. Posh has been a good side gig with the added benefit of cleaning and decluttering my closets and I made anywhere from $300-$750 per month for the first year. However in years 2-3 posh raised its commission and ship rates twice. So now it’s hard to offer a good deal without basically giving stuff away. If you go under $10 on anything and count posh’s 20% commission plus a (usually expected since it’s almost $8) ship discount you are making only a buck or two. There are also a lot of people who think you should be thrilled to sell them a Gucci handbag for $15. I’ve literally received offers that ridiculous. And people who think you should post 19 extra pictures and 10 measurements on an item listed for 9 that they will offer you $5 on after you go back and do all of that. Finally, Posh is an app that expects you put in a LOT of time and effort to make any return. Not only with your own closet but others too. Engage engage and engage some more. So when I was making an average of $500 a month that was worth it but under $100, not so much. I started a different app last week that doesn’t take as much commission or require as much engagement and I have already made $300 there... in one week... So not feeling as great about Poshmark lately
Me.268 - I'm addicted!
I had a ton of clothes just sitting in my closet. I gave lots away and still had three closets full. A friend told me about POSHMARK a year ago and I just never followed up. I was going to have a yard sale, but so many of my clothes still had tags and I wouldn't get 2.00 for them, so she happened to mention POSH again and I downloaded the app on August 30 and began posting. It's so easy to use. Very user friendly. There are no hidden "fees", it actually tells you what your take will be as you list it. I do think 20% is a bit high, but they do process the payments, send the shipping labels etc... there's not much the user has to do but share, share, share. It can be a little overwhelming at first on all the sharing and getting followers, but it's also very addictive.
I also think the shipping is a bit high for some items as well, but I also get that for priority shipping, it's a certain amount. So pros and cons to everything, but they seem to be listening and making it better for everyone. I did have the app crash a few times but other than that, I'd totally recommend it, if you want to spend the time sharing your items so that they can be seen by literally hundreds of thousands of people. It's your own boutique!
kathrine27 - Poshmark
Great place to sell, buy and meet new people from all over, I just bought a new home other wise my closet would be 10 times larger, Once I am finished with my move that’s when my closet will become a lot more items on My Poshmark closet, if fact at my new home I have 1 of my bedrooms I am turning into my Poshmark Room only, I will also have a personal model so I can sell my clothes a lot faster, people like to see the clothes on a person, much better than taking a photo on a hanger or lying on a bed, ect. I have turned Poshmark onto many friends, family, health aids, one of my friends is just starting her poshmark and with her Dad being a Multi millionaire she will have some beautiful clothing, boots, shoes, ect. even people I meet in stores,I tell them about Poshmark I have been in customer service and sales for over 38 yrs. I have even helped people on Poshmark sell there clothing, I also share every morning other posh people items, this one lady is looking for a specific Jacket I told her I would help her find one, POSHMARK will become one of the Largest App. In the U.S within 1-2 more years, if you think Poshmark is large now just wait and see, If only I could buy some STOCK in Poshmark I would. Yours truly Kathrine Gould
mng8986 - Welcome to high school, Poshmark academy of wanna be mean girls
I started on poshmark about 8 months ago, it was fun at first. I use many resale apps. And poshmark is the only app that allows its users to be closed circles, trashing each other sabotaging each other. Most resale apps, don’t even allow as much as a cuss word, much less allow another user to create a listing with all their personal information and photos of their children. Most apps have programs or real people who detect these problems and nip them in the bud, not Poshmark they make you wait 3 days, then they ask for a direct to the listing before they take it down. Also you ever felt unsafe about your home address being on the label you should, the user harrassing me. Tried to send the police to my home! This whole experience has been a nightmare Poshmark has let this user repeatedly invade my privacy. Kept me from making sales, and even after I sent Poshmark all the evidence they still have done nothing this user even posted gloating about the police reports. I did nothing to provoke this attack. And I have heard of similar stories of other users who are Poshmark ambassadors from hell! Preying on new users. What if this user had been successful or even worse made up some crazy scenario to get the police to come to my home. Trigger happy police all over what? A user with too much time on their hands? I am leaving this app, Poshmark provides no protection for its users. Poshmark where the pettiness is real
Geena0921 - Great App for grabbing deals!
I love this app I just wish there was better customer service...I don’t understand why there is no phone number to cal to speak directly to a human. You have to email only and await a reply. Also you cannot message sellers directly regarding an order you can only message them by commenting on their items or one you bought which means that the message can get lost in their feed and not received on time or possibly ever. And I think that giving buyers 3 whole days to decide is a long time to allow them to then return the item. I personally take photos as I’m packing, but I don’t know there’s any seller protection. I have to be honest here, I do think their selling fee is extremely high and do believe it’s higher than a lot of others. Plus they set your discounts you can offer and I’m unsure what their formula is exactly, but often times it seems too low. I guess maybe the shipping fee is good for some but I ship a lot of smaller items and it seems a lot of money with only a small amount of insurance and I cannot purchase further insurance myself. But there are lots of eager buyers on this app so if you want to sell to eager people at a serious discount this is the app for you!
kjcgirl1 - Poshmark is great place to sell and buy clothing love!
I’ve been selling and buying on this platform for about a year and half andIt’s a great way to minimize unwanted clothing items and to purchase new or like new items and give them a new life at a great price too! Although shipping is a flat rate shipping you can offer reduce shipping it may be much for one item but the good thing is you can ship up to 5 pounds with one shipping label which is priority shipping as well and the person gets her item usually within 2 to 3 days and you get paid quicker which is a really good deal and still it’s cheaper than purchasing shipping on your own at the post office I saw another apps but I’ve sold the most this past year on Poshmark I’m trying to download size all of my items and this is helping me and helping me earn extra money to pay off bills at same time!Customer service is excellent they respond back right away even though it’s only through email I’ve never had a problem where they didn’t answer right away so if you’re thinking about clearing out your closet I want to earn some extra money while you do it download the Poshmark app do you won’t be sorry you did and it’s fun too 🤗🌸
Lucy1277 - Cannot delete old offers and parties!
I've only bought a few things on here but I've received a whole lot of notifications for offers and parties. I've tried like crazy to delete the old offers and party notifications but Poshmark's website says there's no way to opt out of party invites and no way to delete all of the old offers and/or bundles, and also that you can't make any changes to your account online, only through the app, and that doesn't go far enough. When you click to only show active offers/bundles, it doesn't show the offers previously made cause they've since expired. I've tried to unlike items but the offers still show up so if I want to make a counter offer I have to check through all the old offers to find the one item. It's ridiculous. There's just garbage to look through. I don't want party invites and I want to delete my offers/bundles/party invites, and anything else that might come up. I've turned off all of the notifications but they're still there when I reopen the app and they pop up every time I'm in the app. In addition, I agree that the 20% cut and the high shipping costs hurt everyone. I've gotten offers with reduced shipping but when I try to accept an offer it says I'm going to be paying the normal $7.11, so I don't do it. Then when I want to make an offer, I factor in the $7.11 shipping costs and offer the difference to the seller. All of this is so annoying!
CH3RRY13 - BUYER BEWARE!!
Poshmark has SHADY refund practices and even shadier “members” “selling” their items on the app/site.
Poshmark does NOTHING to weed out these “bad sales practice” users, and instead, punishes the buyer by taking WEEKS to return money for items that sellers never bothers to mail out.
I purchased items TWICE (from different sellers) and BOTH times the sellers refused to mail my orders or even respond to my messages. I had already paid but Poshmark first made me wait about 10 days to request my money back. Once I requested my money back, it took Poshmark another 3 days to even acknowledge that I cancelled the order and wanted my money back. After that, it took them ANOTHER 15 days (and an angry email from me) to get them to finally release my money back to my bank account.
The stress and hassle of Poshmark isn’t worth it and it’s not fair to have to wait almost a month to get money back from Poshmark which they received within a matter of seconds. They also need really need to be more strict with who they allow to sell on their app/site. When sellers REPEATEDLY have reports against them that say they reuse to mail out orders, those users need to be banned immediately and blocks should be made to try to stop them from creating a new account. There are just more bad apples than good ones on Poshmark so just make sure you are prepared for frustration, to have your money sitting in limbo for about a month and to be completely let down.
2020TTT2 - Win Win
Poshmark has been very user friendly. I have made enough sales to keep it interesting. My “goal” is to sell items I have around that I think someone else would benefit from and put to good use, while I cash in on a few dollars. I have had most all good experiences with both buying & selling. My plan was to sell only and make a few dollars on items I may have donated. It is bothersome when people low ball offers. I have missed out on some offers because I truly feel the value of my item deserves more than their offer. Especially since Poshmark gets the first 20%! All in all I feel it is a “win win”.
My first feedback I gave on a purchase the seller responded not very nice. I thought I was being kindly helpful....oops I was wrong! Lesson learned. The site is easy to navigate and the poshers I have dealt with seem to be very upfront & honest. I have actually qualified to be an Ambassador; however I have not elected to do so. Not ready to commit to the requirements. I am so far satisfied with my experience to date. I have learned in life to take one day at a time! Thank you for the opportunity to list, sell & buy.
I like how well the site functions so far.
Thank you for allowing this feedback.
samloveslife - HIGHLY RECOMMEND POSHMARK!!!!
Hi there! Here is my two cents! I L💖VE this app
because it is so much MORE than an app! I joined the Poshmark Community just three short months ago, to do as so many others’ are doing here: making Closet space, and passing on items than no longer fit/Never did fit🤓/ or that you simply do not wear any longer. Poshmark is great for that! Not an auction but rather a truly online store. I have made several purchases along the way, all of which I am very pleased with. And I have made a good deal of money selling my own personal items that I’ve never worn. I am mostly a shoe/Jewelry-obsessed kinda girl, so it’s been very easy to sell. You get a pre-paid postage label, SUPER-Convenient! I get my supplies online as well, I only pay for my actual “presentation” which for me is a handwritten Thank You, and various sizes of colorful pouches that I Package my jewelry items in. I also would like to mention that if you seek and find a “Share” Buddy, it becomes even easier. I have one remarkable Sharer, who always helps me at Every Party! And I have several more Share Buddies that do the same. It is truly a community of Buyers, Sellers, and Friends! Try it for your self!!! Thanks!
mbrickie113 - Real Thrift Experience in Virtual Form
I’ve been on Poshmark for a few months now and since then I’ve gotten Depop and thredUP, so l have apps to compare it to. Poshmark is like a virtual representation of the real thrifting experience; you have to rummage through a lot of crap to find the gems. Besides the sellers, it seems the app is trying to do a lot all at once, but instead of being invested in all that it has to offer I find myself craving the simple and clean aesthetic of the other apps. Posh-ambassadors? Boutiques versus closets? Events 4 times a day? Sharing as much as you possibly can so people will pay attention to your closet! Emojis emojis emojis! My head is spinning. It’s probably just me but it’s also really annoying how people (with no taste) seem to personalize (over personalize) their profiles and make (obvious) “rules” or “etiquette” for their pages. Oh joy more to look at...
That being said I do like how some people (with taste) personalize their photos and put real thought into their profiles. Another huge plus is how super easy it is to send packages with Poshmark just emailing you the shipping label and allocating the money for shipping ahead of time. Makes the process a no brainer and why this review got 4 stars instead of the 3 the chaotic culture and style of the app deserves.
Stagegymaster - Easy to use, but...
I signed up in early 2015, and I have to say this app is fantastically easy to use and I love it. I've done ok, selling-wise, gotten some great deals, as well as met (virtually, anyway) some great ladies. It’s wonderful! A few cons - I wish they had better filters when searching for items. As some reviewers have noted, "abandoned" closets or users who haven't signed on in months still have their items come up in search results. I also wish sellers had to ship faster - paying almost $7 for priority mail shipping is frustrating as you could wait up to 7 days for the seller to ship. At least PM follows up on day 4 now, but that doesn’t mean a seller will ship timely. I think you should be able to cancel your order on day 5 of waiting, if you don’t hear from your seller. Additionally in the last year, the site has focused a lot more on wholesale - there is a huge glut of cheap clothes that users buy from China wholesale sites and resell at steep markups. Everyone is selling the same crap, and it’s harder to find quality stuff. I also think they lack seller protections - sometimes users give you low ratings when items don't fit, and you get some canned response from PM that basically says "Oh well, take the good with the bad”
vaaalery - Love for the MOST part
Poshmark is great and probably one of the better selling apps, but there’s constant issues with its offers and cancels. They state offers are “binding” for 24 hours, but take a few hours (heaven forbid working your day job) not on the app and the offer you received on an item 3 or 4 hours ago is now cancelled by the buyer. With no reason why, Poshmark has invalidated their policies, leaving their sellers without the sale and the buyer able to just “offer” fickly with no actual “binding” to them. When you want to reach out and contact Poshmark about these issues or anything really, there is no way to reach them. You select “contact support” within the app and nothing happens but a blank loading page never to be loaded (probably exactly what they want) so nothing get progressed. I even tried so much as to get onto the website version to try to contact support but that outcome was exactly the same.
So, for selling a few things occasionally - it’s a great app! And you CAN sell your items fairly quick.
For selling items regularly and throughout the year for extra money outside of work - I would just prepare to not always be able to accept every offer sent to you and to no have any conclusive reason why or to contact Poshmark with your issues.
seakay0192 - A few too many bad experiences
I want to start this by saying I think the idea of this app is amazing, and I loved it for a long time. However, I’ve recently encountered a couple poor experiences as a Poshmark seller. First, I sold a pair of jeans that were regular length, and I listed the inseam in the description. However, when the buyer received the jeans, she gave me a 1-star rating because the jeans were too long for her. I tried to fight the 1-star rating with Poshmark’s customer support, but they told me they couldn’t do anything to remove the unwarranted poor rating.
More recently, I had a buyer purchase a bundle of 23 items from my closet, which I was really excited about. However, in order to mail the heavy box, I was going to have to purchase a shipping label that cost half of what my earnings would be. In turn, the buyer and I decided to cancel the transaction. But now, all 23 of those items are marked as “sold,” and can’t be purchased. The customer support team informed me that I would have to create new listings for each item. I guess the joke’s on me, though, because instead of making half the profit I originally would, those 23 items are going to Goodwill and I am closing my Poshmark account.
Overall, it would be great to see the seller protected a little more on Poshmark!
amylittl - Ehh.
Sales are great, but forget getting any support. I’ve had far too many issues that have left me unable to reach anyone in PM support for assistance. They don’t offer any real methods for sellers to protect themselves from unfair or incorrect ratings or reviews, and the returns process is a nightmare for both parties involved.
As a seller, I recently had an issue with a large boutique order, in which the buyer ripped two pieces in trying them on. She submitted a return request to PM, stating that the items were ripped when she bought them, which wasn’t the case. It was evident in the photos that she provided that the items were stretched which is what caused them to tear. Regardless, her return was approved and she received a full refund, though I only received part of the order back. It’s been a nightmare trying to get PM to help me, as I’m out nearly $60 in product, and this particular customer received two free tops. The customer service has been atrocious; every time I receive an email response (for the times they actually do respond), I get the same automated message to contact someone from support via the app. It’s like an endless loop that does me absolutely no good.
SELLER BEWARE. If you’re planning on selling on this platform, be prepared to be screwed out of your merchandise, as PM is clearly more invested in protecting fraudulent buyers than they are in protecting their sellers from said fraudulent transactions.
Cssuperfudge - Wonderful, with 1 flaw
I have been using Poshmark for a few weeks now. I have always wanted to get into selling online. I started with Mercari, but things were really slowing down on there. I had heard of Posh, and said, "why not give it a try." I posted my first item, and within hours, it sold! I was ecstatic. I went on a listing spree, and sold a couple more items over a 3 day span. I listed, shared, listed, shared. It worked. Since then, I have made 10 sales (which might not be that impressive but it was old stuff I wasn't using) and have made almost 120$!!!!!!! The customer service is extremely helpful. On Mercari, it is just automated. I like the vibe of Posh, where it really isn't just an utter flea market where everything happens at once. The parties are super creative and helpful. My listings get shared SO much!!! The community is so helpful on Poshmark and also Instagram. I would totally reccomwnd this to anyone. Whether it be for the community aspect, customer support, or quick sales, I reccomend this. The only negative thing is the fee. 20% is a LOT. I think 12-16% would be much better, as it can really eat into your margins. That is my only negative thing. Thanks for reading!!
kaj3191 - Love hate relationship
I listed a few things on poshmark on a whim because I got tired of taking things to consignment shops and only getting a small amount back. I like poshmark because it's easy. One major downside is the commission fee. Poshmark keeps 20%. It may not sound like much but it adds up. The lower you list your items, the less you get. It gets to the point that they're not even worth listing if you're only going to get $2 back. This also goes for expensive items and you'll notice a lot of sellers commenting that their items are listed elsewhere for a cheaper price. Another issue is low ballers. People want you to go out and spend your hard earned money on expensive items and they only want to pay $5-$10 for them and it's ridiculous. Buyers have the option of "bundling" items and sellers have the option to offer discounts on bundles. I've had someone bundle about 8 items that came out to $120, with the discount it came out to $100 and she offered me $60 and I would have only gotten $48 after the poshmark fees. Sorry but I'm not just going to give items away. This happens daily. I agree with others that the cost of shipping is a problem as well. People shouldn't have to pay $6 or $7 for small items like jewelry to be shipped.
AllyNicole<3 - Incredible
If I could give this app more then 5 stars, I would. I am a college student and the only way to make money is to sell my clothes and things I don’t use anymore. Poshmark makes it so easy and simple to buy and sell items. The shipping is quick and easy. The fact that they create the shipping label for you is so convenient and timeless.
I recently had a poor experience with a seller who was selling a Fjallraven Kanken backpack (something I’ve been looking for and wanting for a long time.) It was in the color I wanted and everything. They offered me a good price so I purchased! I got it in the mail and it was, indeed a fake product. Immediately I was let down and upset as well as out a lot of money. Just a little bit more than what I paid the seller I could have gotten a brand new one from Urban Outfitters. Anyways, I contacted Posh instantly and they replied within a few hours. They were super cooperative and understanding. They offered me the x amount of what I paid back to my account which was so sweet of them. I’ve never worked with a company that was so understanding and easy to work with. I love this app and the people who run it.
NikkiBit0822 - Shipping needs to change ASAP
Poshmark is a great app, but I find myself using Mercari more and more simply because of the shipping issues. On Mercari, not only can you choose what company you want to ship with (they show you different costs of each one), they also adjust shipping based on weight. So items that weigh less than 5 oz, it only costs $3.49 to ship, as opposed to over $7. I’m not sure why Poshmark isn’t getting on board with this same aspect. Are they pocketing the extra money once they cut the shipping label for the weight or are they doing flat rate shipping? Are they getting a business rate for flat rate shipping then charging users full price? Probably. Not sure. Either way, there is absolutely no need to flat rate ship something that weighs 3 oz. It completely scr3ws the buyer and shipper.. the buyer because they are paying outrageous shipping charges obviously.. but also the seller, because if the $7 shipping charge puts the item over what the buyer wants to pay, they don’t buy it. I can’t tell you how many items I’ve wanted to buy, but I’ve passed on, because the shipping charge just makes it WAY overpriced. This shipping issue will be the downfall of Poshmark once more and more people realize they can do the same thing for less money on Mercari. Please fix it, Poshmark Team. Your users deserve better.
Meaggyboo - Not worth the time
I agree with the other reviews stating that Poshmark protects buyers but not sellers. Also, the fact that they conduct all “support” through email is a hassle, as sometimes it’s easier to get to the point through a phone call with a live person.
I sold a pair of shoes that were clearly stated as worn on the listing, only to have the buyer comment to cancel the order after the transaction had gone through and order was shipped. Once they received the order, they opened a case stating the item wasn’t as advertised and was stained. Poshmark approved their “case” with no approval from me or even asking me for further detail, and closed the case saying the shoes were being sent back. I recently had moved and updated my address in the app but the shoes were returned to the old address, despite me changing it in the app and Poshmark stated this was an “approved” return on my part to that address.
Now I’m waiting to see if USPS will even return my package to the correct package, or it’s just going to be lost and I’ll lose the money from the sale too because the buyer changed their mind and opened a case just to protect themselves. Strongly thinking about deleting this app in entirety as they DO NOT PROTECT THEIR SELLERS and it took me 2 emails just to get a useless answer from support. It’s not worth the time or money once something goes wrong. “Happy Poshing!”......yeah right.
EmilieB73 - Worst Service I’ve ever had
SAY AWAY AT ALL COST! YOU WILL WASTE YOUR TIME AND MONEY!! This was literally my worst purchasing experience in my adult life. After finding an item I’d been looking for for ages for a gift, I purchased it and got a confirmation email. 5 days later, I realize I haven’t received an email saying the item was shipped. I try to make an account to check my order, but the website keeps saying there was an error, with no other info. I reach out to customer service and explain the problem, who tells me I need to register to do an ID check even though I JUST told them I can’t register!! And they tell me they cancelled my order without me ever asking to. Afraid that someone might order my item in the meantime, I start the process again with a different card and different email address only FOR THE SAME EXACT THING TO HAPPEN!!! I’ve lost a dozen hours trying to get this item, and since the custom service is a “no reply” address I’ve had to go through they’re request system 3 times, and have gotten the same exact generic email 3 times with a 72 hour delay each time, completely ignoring what my problem was. Moral of the story, my purchase has been cancelled again, I’ve lost so much time and money (processing fee for every “cancelled” purchase) and won’t have a gift on time for Christmas because I’ve been dealing with this stuff for two weeks now!!!
addyourtouch - I’m loving Poshmark!!!
I became a posher almost a year ago, but didn’t start listing until almost a month later. My very first sale was shortly thereafter and was full price! That doesn’t always happen, but it sure feels good when it does. My closet has been closed for almost half that time because I’ve been away several times, but I’ve still done quite well with sales,. It’s a lot of fun being creative with your ads with settings, words, props, etc, I’d wanted to be a clothing designer since I was eleven. It didn’t happen, but I get such a thrill searching for fashionable and sometimes unique things I think my customers and followers will love! I really enjoy the posh parties. Meeting other pushers to share each other’s listings with their followers really helps expand your sales and exposure. It’s a great pass time-Id rather do this than be on social media or watch a movie ( I sometimes find myself joining a party or searching for new poshers to follow instead of giving my all to the movie.) 😃. I can’t wait to see what next year will bring! Oh, and the crew at Posh are great at helping answer any questions you may have.
12334CPioli - Okay
I originally downloaded Poshmark to buy gently used name brand clothes for less than store prices. I have a couple issues with the site though:
1. The shipping fee is awful. It’s $7.11 for shipping as a flat rate. Most sellers don’t have more than 1-2 items in the same sizes or styles unless you luck out and find someone with a really good closet. With that being said, if you buy a $20 item, it becomes $30 after tax and shipping, which is a lot.
2. Poshmark allows 5 days for sellers to ship, then the shipping is 3-5 days. So you pay $7.11 to potentially wait 10-11 days for your new items to arrive. And yes it has taken that long for me to receive an item.
3. I think Poshmark should add incentives for sellers to price their items more competitively. I see items all the time that are priced higher than the item from the actual retailer website. I’ve literally seen a pair of running shorts for $50 on Poshmark (which would be $62 with tax and shipping). I googled them and got them on sale for $28 from the brand website, with free shipping.
4. There really isn’t much recourse if an item isn’t as advertised. You basically have to get in a fight with the seller that Poshmark “mediates”. It also doesn’t seem that there’s any recourse for the seller at this point either.
Adam Ashbaker - 20 PERCENT SELLING FEE
Poshmark is a horrible app and has disgusting business practices! They charge all buyers a flat $7 shippping fee even on a super cheap and light weight items that are only costing them $3 to ship. Then they take 20 percent of the sale when apps like Mercari only take 10 percent! DO NOT USE THIS SITE. Use Mercari instead, it’s way easier to sell and navigate and use and you will make way more money! Poshmark feels like a 10 year old Facebook page. The only reason I’m using it is because I already have 2 Mercari accounts and I wanted to sell my shoes on a different account to separate the types of items I sell. I’ll probably just end up creating a third Mercari account because Poshmark is so bad.
**UPDATE: Poshmark replied to my review claiming that most of the 20% selling fee goes towards credit card processing fees, insurance for packages and customer support NOT towards profit. That is a complete lie. Mercari, eBay and OfferUp have a 10-13% selling fee and offer all of these same exact things. That extra 10% that Poshmark takes over countless other apps is getting turned into profit for the rich business owners who would never in their life buy something used or from a third party seller.
I’m deleting my account now and you should too. Please just go download Mercari and use that. You will sell your stuff 5x as fast and you’ll get way more money.
Courtneymur13 - Horrific customer service
(Update) In response to the “developer response”: Over the past three weeks I have sent seven emails to the exact email you provided. I did not receive a single response. It’s insulting you would ask me to send another one knowing it will go unanswered. No thanks. I’ve wasted enough of my time.
After spending over $1500 in the past three weeks I will be cancelling my account. I am certain Poshmark will roll their eyes out of lack of concern because that’s the treatment I have received after THREE issues in the short time I’ve used Poshmark. I was charged shipping over $500 (even though it states free), I was sent a Louis Vuitton bag I did not even purchase, and received no courtesy response to a Louis Vuitton bag I paid for but received damaged. I was more insulted that I received quick attention in regards to a bag their employee sent me on accident but I received ZERO response for the help I requested regarding the damaged bag in over three weeks of waiting. It’s evident Poshmark is not concerned with customer service or having their platform run smoothly. I made four high end transactions and there were way too many issues regarding the overcharging and receiving of those items. It’s too risky to buy luxury items with them. Many sellers have their merchandise available on Mercari and I will be using their services from now on.
kalyau - Refunding to bank takes way too long
I shop and sell on this app. I like it and hate it at the same time. Once I’m done selling my items I’m done with Posh. When canceling an order or returning a damaged item, I understand having to wait for the refund until the item is returned, however, for the funds to be deposited back in my bank to take 10-14 days is ridiculous! Poshmark blames the bank, but it is NOT the bank. Mercari and Vinted with a cancel or return the money is deposited back into my account in 2 days. Another issue is the shipping cost. A single small item costing almost $7 to ship is horrible. Posh needs to have different shipping rates for less than 5lb packages like Mercari and Vinted. The supposed fast shipping isn’t even fast when tons of sellers will wait till 5 days to ship the item. I’ve waited over 7 days as well. Some items after waiting for them to finally be shipped, I receive them and their stained or have holes. The 20% Posh also takes from each sell and $2.95 for anything under $10 is horrible. I can rarely make a sell unless I discount items or bundles crazy low. So I’m barely making anything. I’ve made some money on this app, but I’ve lost a ton too. Lost more than I’ve made. Not worth it to me.
berniz22 - Love the concept, however..
Let me start by saying I love Poshmark and it’s changed my life. I’ve got so many clothes, lightly used, and at a fraction of the retail price. I’ve sold some pieces too. The one thing that’s bothering me more and more are all the “Posh Embassadors”. They’ve got enormous closets full of stuff they collect at thrift and consignment shops, then list the prices based on the brands. The sellers I prefer to shop from are just regular people with regular closets who have a few things they’d like to clear out, so they list them for a greatly discounted price, just to get rid of them. That’s not the case with the Posh Embassadors. They’re looking to only make money, not to clear out their current closet, so they price everything very high. For example, not a lot of people want to pay $80 for a 20-year-old Ralph Lauren sweater. If I wanted that, I’d go to Goodwill and buy it for $8. My point is, Poshmark was a place I’d go to get great deals while helping people like me clear out their closets. Now it’s just an expensive retail boutique where everything is priced higher than it should be, considering its used condition. Sorry for such a long rant, I’m just tired of all the posh Embassadors lol.
constantsun - Shipping cost
i use this to both buy and sell clothing, and i can say that both sides has its perks and downfalls. biggest downfall for buying is the hefty shipping cost. they just updated their shipping rate and it’s now $7.11 for only up to 5 pounds which is ridiculous bc they promote bundling from the same seller if you like multiple items from them, but chances are the more you bundle the heavier the package will be and the seller is only covered for 5 pounds. back in 2014 when poshmark first started it was only $4.99 shipping. i miss those days. i sold something in january of this year and the shipping label i received said “priority mail 1 day”. just yesterday i sold something right after they updated the shipping rate and now it says “priority mail 3 day”. so now we’re paying more for longer shipping time? great. additionally they take 20% of all earnings if you sell something, which makes me conflicted as both a buyer and seller because i want to make as much as i can back, but understand that shipping is expensive for the buyer. i understand the 20% commissions when they first started but now they’re a really popular and well used app. they have plenty of sales and business. 10% seems more like a fair commission.
heartjesusart - Religious Discrimination
One of our Christian posts with a simple Bible verse was recently flagged and deleted (we lost all data/ interaction, etc.) for being offensive. Poshmark’s current policy is to allow any user to do this and then place a restriction on a whole account pending suspension. The mediation policy that significantly causes loss of business without a prior right of notification and due process including corroborated evidence is unconstitutional on several accounts. It is good they added the clause of severability as their policies, especially in regards to moderation, are extremely far reaching and yes, unconstitutional. We have lost many followers and interactivity due to this recourse, during this interim, with no evidence provided, no vetting, etc. Under their process, please note, we are stated as guilty until Poshmark reads the email and hopefully thinks otherwise, only at their discretion. We are deeply and justifiably concerned with how their policies allow for discrimination and negatively affecting business over fellow posher’s whims, whether that be for religious discrimination or competitive reasons as well. We have also never received any type of actionable mediation from Poshmark, but rather pre-programmed responses until we tire out. We’re tired of making them money (20% of our work) only for them to act so hurtfully and morally deficient in this and many other cases.
S3gaG - Terrible terrible terrible
If you have an honest seller you're fine, but once you step on a deceptive landmine you're in for hell. While unlike most, I had a return approved, the email nightmare to (unsuccessfully ) return an over sized item was more stress than a bit of savings are worth. Sent a broken luggage set, I needed a heavy weight label. The normal returns only cover up to five pounds. There is no way to automate a request for a heavy label, so I had to email customer support. That alone took a day ( you get two to complete the return for your refund) and they gave a boiler plate answer with no large label. The next one did get me a label, but that was the evening of the end of the time period. I sent back a note asking if I could still return and they never responded. Two months later I decide to delete the account all together, and can't because they have a ticket still open. I email support and ask them to close the account. They ask me to ship the item first. I'm not bothering to return it at this point as I'm sure they won't return my money after such incompetence. I email back saying no, just delete my account. Then they send a threatening email saying I have 24 hours to ship the item. I tell customer support off. Doubt I'll get a response, but honestly, avoid this awful, insipid company.
mollybfisher - Simplify Your Closet With Posh!
Poshmark has helped me sort through my closet and keep the items that I really want to wear - if I don’t absolutely love it, I should sell it! After 2+ years, I’ve now sold over 100 items, simplified my closet and outfit choices, and purchased new items that fit in “my style” (that Poshmark has undoubtedly helped me define).
Yes, you’ll get lowball offers - take them as opportunity to make an appropriate compromise or just pass them up, no stress! Yes, there’s a 20% commission that Posh takes, but that’s an acceptable cost to use their great system (and as the seller, not have to deal with shipping rates or undersupported customer service). Yes, you’ll buy things that don’t fit perfectly, but you can resell them! I often shop for items I’m already looking for (size, shape, brand) to avoid purchasing something that might not fit.
Overall, as a buyer and seller, this app is so great! It will help you remove items from your closet that don’t get a lot of wear or that you don’t absolutely love, and in return, have credit (or cash) toward new items that fit your style! Watch out - you’ll get hooked!
original tp - Didn’t take care of buyer and bad response
***This is an UPDATE: after Poshmark read this they said to contact support Poshmark.... well, I did before giving this review and nothing happened. No explanation. No use in contact support Poshmark. This is also the 3rd time Poshmark decided on something and gave no explanations. I also sold an LV bag and buyer decided to return and gave no reason and Poshmark never answered. It was authenticated twice and passed by Poshmark. It contradicts the seller protection policy that you guys have. Complete waste of time. ***
I opened a case after asking seller if it was ok because color was not what I wanted. And seller was ok, so we sent in pictures in natural sunlight and it was obvious that the color looks orange/pinkish not pure red. Poshmark closed the case and didn’t even notify me. To me, being with Poshmark ever since it started, this is very disappointing. Very unhappy with how they deal with buyers. There was no explanation whatsoever why it was denied a return. I’ve been with eBay and they were always helpful when buyer is not content with either color or condition and either a hole or stain. I don’t usual get caught up in this type of mess but OMG, they really screw me over this time. They didn’t even offer a partial refund or anything! Biased! Even Poshmark said to make sure buyer is happy in their guideline.....well I’m NOT HAPPY AT ALL.
musicloverinMD - Good and bad
I like Poshmark to a degree. It has allowed me to get exposure to a wider buying audience. That’s nice. But the 20% fee taken out is too high for the lack of customer service. For example, I had a sale and I contacted customer service to ask about the buyer because I saw concerning comments on their profile by other sellers. 2 days and no reply. Yet you get 20% of my price? On another occasion a buyer ranked my item one star because it didn’t match the item she had at home. When I contacted PM to complain about it, they said they couldn’t do anything and issued me a $3 credit for me to use towards a purchase. That’s not sufficient. When it’s clear the review is unwarranted it should be removed by Poshmark. Taking a week or more to answer emails is ridiculous. When you take such a large cut of our sales, you need better service.
One last thing that really bugs me is the date of the postage. Say an item sells in a Sunday. It’s postmarked for that day even though it can’t possibly be sent that day. It makes a buyer think we are sitting on their packages.
At this point I am looking at other options. With buyers trying to haggle everything to less than $10 and your huge cut, it’s hardly worth it anymore.
kwissuu - App is good, the people aren’t
Poshmark is a pretty good selling and buying app all around, it’s easy to search for items, make offers, etc. and their customer service and protection is great. If you receive something not as described it’s easy to get a refund without having to fight with the seller over it.
There is no easy communication method though which leads to a lot of awkward comments on posts and bundles since there aren’t really private messages. And the flat rate shipping is ridiculously high — I wish there were more options for sellers because most clothing items DO NOT take $7.11 to ship them, and giving buyers shipping discounts takes a hefty chunk out of a seller’s profit. I would say it’s not really the best option for sellers.
Also there’s a lot of flakes, inactive accounts, etc. on there and pretty much every purchase I’ve made has been a hit or miss. Sellers that don’t ship an item even after two weeks, items that are left up even though the seller hasn’t been active in months or longer, damaged items that aren’t described as such, etc., I wish items from inactive sellers would have some sort of notification that it wasn’t for sale.
poshers beware - Be very careful
While most people have a good experience with Poshmark, always remember one thing, it is about making money! Poshmark is not going to make money if buyers don’t buy. So, they will side with the buyer! I had a great experience until this happened to me. A buyer bought a bag, opened it and filed a case she said,I put some kind of product on the bag to make it darker and the leather bag smelled rancid. She provided pictures that were not clear, not in natural light. Pictures were only of the front of the bag as well. I was stunned I never had anything like this happen while selling on Poshmark. I quickly demanded to see pictures in natural light of the whole bag. This bag I bought from another posher it was in fabulous condition. I only had it for a short time .Certainly no smells or odors.
Support was useless!!! I wrote to them right away!They sided with her. That was three days ago still haven’t seen the bag and never did get the pictures Of the whole bag front and back in natural light like I requested.
I get great reviews from other buyers, so this is not just complaining.
This experience propelled me to write to say, remember selling on Poshmark is not about great customer service to both the buyer and the seller it is about making money for Poshmark first and foremost.
kikikomodo - Great for buyers, not great for sellers, search tools need improvement
Posh is great if you’re looking to buy cheap designer clothes, but they really do everything they can to gouge their sellers and don’t offer good support. They take as high a percentage of your earnings as eBay and also force you to pay for shipping discounts, even though I have had USPS workers comment on the number of small poshmark packages they see that have paid too much for shipping. I have had issues with requesting & receiving new labels (I travel a lot and have had to change my return address), which caused a delay on a recent shipment. Also, the search tools on the app leave a lot to be desired. On the website you can select multiple colors, brands etc, but on the app you have to search by individual brand and color, which is a serious hassle. Overall I like the idea and have found some great pieces here, but I am hesitant to continue selling, and I am seeing more and more users posting that their items are listed for cheaper on alternative platforms such as Mercari that can be easier to search, you can actually message people instead of having to comment publicly, and they don’t take such a big cut of your earnings.
Kbf3680 - Poshmark is for Everyone
It took me a little while to fully understand how to buy & sell on Poshmark! But everyone was so kind & helpful. Read all they have on buying & selling before you do either, it will help you be a better buyer. I love Posh because we all work together to help each other. Every other selling app is the opposite. I love that I can help other moms have great clothes at amazing prices. And all the amazing sellers who really want to see you love your purchase. I take great pride in my reviews! I package each order with tissue, thank you card and a free gift. I do this because I love receiving my orders this way. I have a bunch of return customers because of the extras. If you have not given Poshmark a try you are truly missing out. I use to love consignment store shopping. I have not gone in over a year because Poshmark is just better. If your a deal hunter Poshmark is for you! If your into high end items Poshmark is for you! If your looking for something unique Poshmark is for you! You get my message!!! Poshmark is all about working together and helping each other!!! Buying for a Social Media World!
coolbeanzzzzz2436 - Good App! But could be even better
I really like this app. I’ve made quite a bit of money using it to sell my clothes, and its got some really great features that help you buy and sell quickly and easily. For example, they have a great categorization system for filtering items you want to see. I also like having the ability to comment on posts, because it keeps things more open and clear to all potential buyers. And I like having a profile I can customize with pictures and a bio. However there are some issues, like the size filter can be hard to make work when searching for clothes in my size, which is important. It overall could be made more user friendly. Also, and this is my biggest pet peeve about this app, they have to do away with the flat rate shipping cost. I personally use the app mainly to get good deals on cute clothes, so an unavoidable $7.11 shipping fee, though nice cause it’s expedited, typically isn’t something I want to have to pay. Mercari lets you enter a weight that helps determine shipping costs for your items, which I think is fantastic. Offerup does the same, to a more simplified degree. Other than that, it’s a good app.
ngstargirl - Pros and cons but great overall
Love this app. It helps sellers reach buyers in a quick and efficient manner. Prices are great for both the seller and buyer. I used to take my used clothes to places like Plato’s and get a measly 2% of the original price. This app allows sellers to make a good profit and buyers to get a great item for a percentage of the original cost.
Some things aren’t so great;
Sellers (like myself) can get conned out of their money and the item from a bad buyer. I had a very expensive dress bought from me and the buyer decided to “dirty it up” to get a full refund from poshmark and I never got the dress back. Plus poshmark has a pretty high commission rate compared to other apps like Mercari. They take a set percentage of your profit and that only makes sellers increase the price. Leading to less buyers etc etc.
Buyers can also be in love with an item and purchase it, but the sellers haven’t used the app for an extended period of time. There needs to be a way to hide listings with sellers like that. There’s also an ungodly amount of “boutiques” that are full of overpriced cheap clothing from China. They tag their items as a specific brand (when it’s not). It’s pretty annoying to deal with.
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whatithinkreview - Very bad experience
Had a very bad experience with customer service and app. Was hoping to sell preloved/ vintage clothes, but after making few listings, Poshmark blocked all my listings and stoped letting me post more. I wrote them for support but they never get back to me. I was trying to create new account but they don’t let to do it even when I use different email. They should at least explain what was the reason.
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Jxanna2204 - 💗USE JOANNAW38 for $15💗
💗USE JOANNAW38 for $15💗 I have been using Poshmark for over five years now and love it! There is a wide variety of brands like aritzia, Michael kors, Nike, princess polly, Louis Vuitton, and etc. It’s a great platform to sell unwanted items while also earning money on the side! The items posted on the app are all pretty affordable and much lower than retail price!
xCLAIREv - Great but could be better…
After its release in Canada, I quickly jumped on and added Poshmark to one of the many popular selling platforms (Instagram, Depop, Etsy, Craigslist, to name a few) I use regularly. However, the app could be better. While it is a breeze to post items for sale and shipping logistics are done on their end for you, the user interface and design can improve in quality, looks, and overall appeal.
Closets show only 2 vertical rows while scrolling through, which makes it absolutely inconvenient to scroll through a closet with plenty of items (despite having and using search filters). This is where Instagram and Depop excel with 3 rows, allowing for a better overall view of posts (besides using a computer to go onto the Poshmark website). Moreover, just scrolling through your own closet just to add an item to a Party, refresh/reshare, edit or delete is time consuming. There needs to be an easier way to do this like a selection phase of items prior to x action performance. While I understand some Users/Sellers have the pleasure of reselling as a full time job, for most, this is not the case, and time is of the essence.
Additionally, despite a younger 18-34 demographic presence, the design of this app seems to attract or target a more older demographic that does not always equate to a finer or trendier taste in fashion and style. Which is fine, there is something for everyone, and that is what Parties are for. However, there is no denying that Poshmark attracts a certain crowd and vibe, whether intentional or not. One can already tell with the amount of recent reviews here filled with self promo and app marketing in order to make some cash for shopping. Even Party Host Picks share bias as some host picks items do not tend to sell immediately or are of poor taste. These may be successful tactics, but it does not seem to help Users in the long run.
The high costs that are taken from sales to run this app/company, and the quite high shipping fee (yes, shipping is still a tad bit too high at 99 cents more because taxes are added in these sale transactions) leads a Seller to less of a gain (sometimes not even break even profit) unless selling items of greater resell value due to popularity and/or demand. So not all things can sell or be of actual profit. Even popular or in demand items can’t sell if potential Buyers feel like the price is too steep when it is very much discounted from RRP already. This has lead to some Sellers deleting their closets and relying on other ways/platforms to sell their items.
Which leads me to Poshmark’s overall in-your-face marketing. The seemingly often Closet Clear Outs look like a great way to make quick profit by Sellers having to drop prices equating to cheaper shipping for a few hours, but actually, it is a way to mainly benefit Poshmark by attracting more people to shop and make purchases. Sellers already drop their prices significantly just to make a sale.
Also, I hope there is a possibility that blocking a User leads to them not viewing your Closet as a few rare Sellers do copy words or edits almost verbatim of other veteran Sellers (who spend a lot of time and effort perfecting their marketing) without their knowledge or consent, which happened in my case. A block to not share, interact, etc is not really enough. It is a rarity, but there are Sellers out there who are desperate enough to not be original and can at times, be outright harassing.
I hope my review is taken into consideration. I look forward to a potential merge of Canadian and American markets for an increase in item variety and sales. As well, I hope Poshmark and their app developers make some changes and improvements besides adding new markets (like Home 👍🏼).
corinnes51 - Acrylic makeup organizer
dreber101 - It’s ok
Although the format and ease of use is really appealing there are a few areas I don’t like about using Poshmark. I don’t agree with having to offer reduced shipping when making an offer to a customer. That should be my choice not Poshmarks. I am already paying enough of my money to Poshmark in other fees. I also don’t agree with having to pay taxes on clothing that I have already paid taxes on when initially purchasing them from the store.
hudz604 - Have not received my payment
I am actually quite disappointed with the support I have received from Poshmark. Very minimal. I sold a pair of boots late September, and still have not received the deposit. It’s mid October. I followed up with Poshmark support, who responded once and heard nothing after that.
Lizzie Anya - Can’t change shipping country
I moved to Canada from the states a year ago. Found out Poshmark is in Canada but It won’t let me change my address from USA to Canada.
Allydoll63 - SCAM
MY FRIEND WAS SCAMMED ON POSHMARK!!!! she sent a $1150 bag to someone who then said it was scratched and they “returned it”. inside the return box was a roll of tape. absolute garbage app and nobody should use it
whiiteoleanderr - Shit brand.
Horrible people, don’t do business with this app. SCAMMERS
ShaniaGomez - DO NOT SELL ON POSHMARK
Poshmark won’t issue your payment until buyer receives item.
I sell on other platforms, and if you’re trying to make an extra income, I highly recommend Depop!
I’ve shipped out items to buyers and NEVER received the payment.
I’ve lost money through this platform.
Stellabystarlights - They will NEVER get back to you
For some unknown reason they randomly asked me to verify my payment method by scanning my passport or driver's license for them. No! I am very uncomfortable providing that information to a non- government agency especially as there is no reason to verify my payment method in the first place? I have repeatedly asked them to contact me (you know, the way people using fraudulent payment methods often do!) but to no avail. So, I can no longer purchase anything while I wait for a response that will never come.
It’s really too bad because I loved the concept and really enjoyed having access to quality used goods. I didn’t even mind paying the high shipping costs. So...I have no other recourse, but to write a negative review- you know, the way people using fraudulent payment methods do. Aaaaargh!
Cassie.Montrea - Broken and dirty
I received a broken and dirty jacket. I asked for the refund , I sent photos and a video and then they told me that I did not qualify for a refund because: Requested video was not submitted within alotted timeframe. 🤷🏼♀️Poshmark disappointed me.
mitch.clarke - Wayyyytt over priced
For 90% of the products being sold on this app it would be cheaper to fly to the flagship store and buy it directly from the high fashion designer. People don’t seem to understand the fact the are selling used clothes, somehow they think the fact that they wore the item adds value?? I didn’t know that was a thing until now, don’t bother downloading, waste of time.
Fabulouszachary - TRASH
Nothing is new, everything is falsely advertised! And you can buy new for just about the prices. Kijiji is wayyyy better
joclangis - Payment pour les ventes effectuées....
The only way to get paid is by giving access to your bank account even if you see PayPal in choices to be paid...this is to be reviewed in my opinion specially with all the technology we have now! Not very happy about that. But the application is great!
BBBWWWJJJ - Love this but shipping...
This app is awesome!! The products listed on here are crazy, with so much variety and at such good prices. My only complaint is shipping. If a product is a good price you have to add another $13 for the cost of shipping. In my opinion there’s a big difference between $30 and $43. I just find it frustrating because there are so many products I find absolutely amazing but will not buy because the shipping is not worth it. I hope that poshmark can change its shipping options. I don’t care if it takes longer to ship my product if it means I could pay under $10.
Chiara Frank - Fees
The 20% fee makes this app very unappealing as sellers price items much higher than necessary to accommodate for the fee which results in ultimately a loss for the seller, as well as unnecessarily high shipping prices. The app does make it very simple to sell by taking care of shipping labels and such which may counter out the negative fee for some sellers.
jwlwbshskakak - Meh
It’s ok it takes a long time for ur items to get noticed which kinda sucks but y’all should check out my shop! It’s thebananashop
mellylaughs - Pm editor party popups/notifications 🤬
Please allow the ability to turn off all party pop ups and notifications from that pm editor account. They are SO annoying, i'm not interested in any of that, and it also keeps freezing my phone and crashing the app when those annoying party invites are about to pop up again. I even blocked that account and it is still a huge nuisance. 😪
Miobutter - Don’t ever sell anything on Poshmark
I sold a perfect cat ears on Poshmark. The buyer damaged it ( she break down everything for her project but failed ) and she asked to return it. I send Poshmark evidences but they don’t even read it, when I received the ears totally damaged, I opened the dispute but they don’t even read it again and let buyer win right next morning!!!!! They won’t reply your email, because with them sellers are nothing!!!! High fees+no sellers protection, don’t waste your time with them
Cupcake1810 - Terrible Seller Experience
Absolutely no support, you send an email they will ignore. Yet they take 20% off all your sales. People are allowed to sell fake items, even when reported they do nothing about it as you still see the same fake/counterfeit items everyday.
They cannot even identify authentic from fake.
Negmehr - Terrible customer service. Money has not received after 2 weeks .
Their support system is terrible. I have sold an item through this application but the money that was paid by seller 2 weeks ago has not been received by me yet due to their terrible costumer service and negligence.
sidiejdjwjdjdjddj - Fees too high , but great selling platform
20% fees!! But great platform...lower your fees poshmark!!
hgreviews - Shipping too expensive
Im sorry but 12.99$ CAD shipping on each order just doesn't make it worth it..
mirandaugh - Not worth it as a seller
As a buyer it’s okay, as a seller you will not sell a thing, unless it is really cheap, and then you make next to no $$.
Maē - STAY AWAY!
Lots of FAKE items are allowed to sell and authentic ones are removed by their moderator. Also, they take a huge chunk in fees from every sale. There are better platforms out there. Scammers! Most 5 star reviews are from those who receive $15 coupons to use from sharing their codes 🤮
Ryermakeson - They will spam email you
Like junk mail? They will never stop spamming your email account. I’ve even blocked them. But it doesn’t work I get so many emails from them. Asked them to stop repeatedly
Jhdddfddddddddd - Scam
They do not protect the buyer! Do not use
Irockdoda - They don’t care if you get scammed
The creators/owners of this app DO NOT care if you get scammed and WILL NOT help you get back your money. There are many other platforms that are way better than Poshmark, I suggest you try some out. Lost $1500 because someone ‘returned’ an item yet instead they sent tape in a box, resulting in a loss of $1500. In order to correct this, Postmark was contacted, and they only thing they did was accuse the victim of being a liar and banned their account. Screw you, Poshmark!!
melissab95 - Deleting
Never using this app again after seeing that poor girl that was scammed. Always trust your sellers. Not worth the risk.
kksxo - Fraudulent
Easy to post your items and ship off, expect either no money in return or for the buyer to ship back an empty box? And posh mark did NOTHING except tell me to try and file a police report.. honestly your wasting your time, try depop or heck try Facebook marketplace or kijiji honestly ANYTHING is better than this garbage
delpoole - Unhelpful
Someone was scammed and they are calling her a liar and banned her from her account. Job not well don’t posh mark.
papsiduejdbd - TRASH
This app is the terrible people get scammed it’s not worth it
greatestgrammie - Want out
I’ve tried numerous times to leave this site with no success!! Please stop sending emails
Joyzil - Canadian Posh Major Glitches
Poshmark Canada has MAJOR issues when it comes to paying its sellers!!! There have been long delays in receiving our hard earned money 3x in the last 9 months! Lousy excuses like, “our banking partner limits us to 5000 payouts” or “due to a US holiday, payouts will be delayed” or even ZERO information or communication for up to 10 days is sent to us sellers who are owed money! So unprofessional and ridiculous. Change banking partners! If it’s Poshmark Canada, then guess what???? Bank with a Canadian bank!!!
Disgusting business practices and incompetence.
TJacN - Horrible app
Pretty much a platform for people to sell and over charge for products that may or may not be fake. If I was going to buy full price, I’d hit up the stores
nathanialeah - I have not gotten my package
I am so disappointed. All the reviews were really good on this page. I have not recieved my package for over a week and it says it is already delivered. At this point no one is answering me.
RaSha1982 - Total chaos
Don't bother selling. They lack respect for their sellers. I am an ambassador and I had a rating of one star because their app marked it as delivered before Canada post dropped it off - that was outside of my control. Poshmark refused to make it right, meanwhile my rating went down for something that had nothing to do with me.
KouwagSaew - Terrible 🤦🏻♀️🙎🏻♀️🤦🏻♂️🙎🏼♂️🙅🏻♂️
It’s so terrible it doesn’t even work
Crissimetto - Stuff doesn’t sell, bad interface
Mainly, stuff doesn’t sell on Poshmark. But my main needs are the nonstop, useless notifications, the menu is very bad and not navigable, the supposed size filters don’t seem to be applied very well. It makes it hard to see anything you’d actually want. And there’s continuous pressure to lower your prices. Also the forced shipping discounts which come out of your earnings. I prefer eBay.
Zap12121 - Terrible customer service
Terrible customer service who don’t reply to emails and no phone number to contact them. This is just a resell app where people buy stuff from thrift stores to resell for profit. Customer service is non existent so don’t buy anything because you’ll be stuck with it
bep909 - Don’t order!
I ordered something that never came! Buyer beware!
AngelaWuAW - do not use poshmark
there lots of scammers on app. They not only wanna cheap price but also wanna authenticity. I sell an authentic bag on there Someone said it had lots of scratches. when she returned it I just got a box of garbage. She didn’t put the bag in parcel. Poshmark didn’t give any solution. Poshmark received 20% high service fee. Do nothing in customer service BAD APP! Becareful your money!
youtlet - 🤍use SOPHIAYYOU to sign up for $15🤍
Awesome app overall.
Tyneil - My thoughts
I like the fact the app but at the same time it takes a lot of work to make sales . Also I think that fees are too high but over all I good app I have my own website I m ok
477802179 - Absolutely Terrible
I got this app, like many others to sell my clothes. I posted 58 listings and I had offers on most within a couple hours. Less than 12 hours later Poshmark had deleted ALL my listings, including the ones that people had already purchased. If you have used Poshmark you know how long it takes to post a listing. I reached out 7 times about my issue and I haven't gotten one response. I do NOT recommend this app to anyone it is a scam.
nikomash - Not worth the effort
I get hundred of notifications every day telling me that someone has shared my items for some reason but I’ve made 0 sales. I’ve reduced my prices to the point where it’s not worth the time it took to photograph and posts them and still no sales. I think this only works if you want to sell a high end designer item for pennies. My friend sold her $1000 Louboutin shoes worn once for $40. I’ve had better luck with Facebook marketplace.
MonicaTheWizard - Make little to nothing or sell very high
Simply put, Poshmark takes TOO MUCH of the share of an item you sell. Plus, there’s still the cost of buying packaging for the item. Yes, shipping is paid for, but I’m sorry, a pair of shoes, makeup, clothing item, whatever, almost always does NOT amount to costing $12 in shipping. Poshmark takes either $9.99 or a whopping $12 from the buyer, and then a huge chunk from your sale. As if the ridiculous shipping fee wasn’t enough to satisfy the greed of this app. Just the shipping fee alone makes us as customers want to buy the cheapest item available when in reality it costs like $3-5 to ship a regular item. So, if you’re selling an item that was originally $60, for example, good luck. You’ll have to price it at $10-20, and you’ll barely be making anything. At $10, you make $6 because of how much Poshmark takes. Oh, and you have to pay for the packaging—none of that ridiculous shipping fee is helping you with that it seems. So, if packing it appropriately costs $2-3, guess what? You’re making $3-4 from that item. RIDICULOUS. It’s a constant cycle of listing things at an appropriate price so 1) it’ll get sold and 2) you actually make some money. This app is SO discouraging. I am looking for an alternative. You’re seriously better off either listing high priced items (like over $50) or just using another app or website or something for anything lower because you’re gonna be making crumbs.
Matt B'Raps - Sucks!
Can’t even change your username or delete account!!!! Wth! Error
Unable to delete account because one
or more of the following requirements
were not met.
Must complete any sale or purchase
Must not have any active offers.
- Must redeem remaining
Must have not requested a
redemption within the last 10 business
madisonkarachek - Terrible customer service.
the customer service at poshmark have never once answered my questions. they do not have any restrictions for covid, and do not care about health and safety guidelines. i have reached out to customer service on 5 separate occasions and they have never responded. i asked a question in order to understand the health guidelines because i live with 3 immuno-compromised family members and could not take a return back since it was in someone else’s home, and they never answered and simply do not care. i recommend finding ANY other way to sell things because this company does not care and does not try to help.
Tieyrytif - Very very bad customer service
Customer service is really bad.
Does not matter if you are selling or buying,they will not reply any of your concerns and so much discrimination on this platform.
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