Grifols Plasma Donor Hub App Reviews

We transfer money over €4 billion every month. We enable individual and business accounts to save 4 million Euros on bank transfer fees. Want to send free money abroad or transfer money abroad for free? Free international money transfer!

Cannot make appointments. I know I’m not the only one who has this issue I overheard a gentlemen speaking about it when I went inside to make an appointment Kind of buggy after the update would like to be able to schedule

Can’t even open the app anymore. The app started great but the past few months I haven’t even been able to get it to load/open so it’s worthless. It used to make it so easy to make appts and do the kiosk ahead of time but it’s useless now. I would go back to donating if it were fixed.

Can’t sign in. There is no place to sign in to make an appointment. I’ve clicked on everything and can’t find it. Why isn’t that at the top of the first page? I have to call the center to book my appointment. What’s the point of the app if I can’t use it?

Terrible. 54 donations in and your app makes it so id have to call the center every time. Apps been broken for me well over a month with no changes. Must mean my plasma or anybody elses isnt actually that important if they can skimp so hard on app development.

Started out great, but now…. When I first got signed up through the donor app, it was smooth and worked very well. Now it keeps saying it is taking too long to load so I cannot even open the app, even when connected to other Wi-Fi locations or just on mobile data. It’s a good idea, but it doesn’t allow for smooth scheduling. Also, if the phleb techs forget to chart something during my visit, it makes it so that I can’t reschedule through the app when it does work, that there’s a hold on the account. I was always taught if it’s not documented it’s not done - the same should work for a donation center, but that’s beside the point for this app.

Needs update. It started out fine, and was an improvement to the most recent internet browser appointment scheduler that required you to log in again after each appointment you set. But now I have to force close the app regularly due to errors. Also, the “express kiosk” within the app no longer works, but gives an authentication error. I have to open the “express kiosk” through safari in order to be able to log in and complete the questions.

Good except the explicit movies. Kind, professional and caring staff. Organized and clean. Movies are too often shockingly crude, nude or rude. Hope they clean out those from their selection

Won’t log in. For some reason it logged me out which is frustrating enough, but when I try to log back in it just sits there spinning, my WiFi is 1.2 GBPS so I know it’s not my internet connection but it won’t work. Then I thought well maybe if I reset the password it’ll let me login in the process I tried to do that and then I put in my email and the reset password buttons broke. I can sit there and tap it all day and it doesn’t even show that it’s being tapped and I’ve tried logging in on the website too and this is the same exact thing.

Worked at first. It worked fine at first but now all sorts of problems that make it almost pointless. My main complaint is that the express kiosk doesn’t work at all anymore, just pulls up a blank screen

App worked fine, until it was required to be used. Then it crashed.. The title says it all. It’s too bad I had to give it a star to rate it. It’s completely useless. I called the “help “ line. No help at all, and they were oblivious to the problem with the crashed app. There is no update for it in the App Store either. I went to the Grifols website, and went to the “contact us” section. What a surprise! That’s broken also! I can’t even report the problem to them other than by phone, which gives me no confidence that this effort is even going to get to the right people to fix the problems I am experiencing. My app has face recognition, and that works, but then nothing else happens but a blue screen. I was told that I can make appointments by phone until the app is fixed, but I know for a fact my center won’t let me make any appointments by phone, “because you’re supposed to use the app.” Nice start to a new era, Grifols. I’m interested in seeing where the shipwreck goes from here.

Not worth the trouble. The app is not kept up to date . As of today September 21st it still only shows the compensation for July. The express Kiosk is a pain to log into and every password that I have does not work . I have continuously tried to log in to the app and the sit and have given up on using this app.

It’s a really good app. The app is easy to use and works every time 🙂

Donor. The app works but it does malfunction all the time makin it difficult to use the app and it does mess up needs to be fixed immediately

Unable to longin. I’m unable to login. Says my account info is incorrect or email can’t be found. Can’t even use the old version. It only directs you to the new app that doesn’t recognize my correct information. Very disappointing…

Easy, straight forward. Majority of the reviews are negative if you don’t know your way around technology. Simple app, easy process. If after the first donation it doesn’t change, it has to do with the donating place, not the app.

Does its job. Idk about anyone else but works just fine fore me 🤙

Cannot log in. Downloadd, entered email and pass , clicked bottom to sign in and all it does is display dots in a circle that bounce like it’s doing something. Tried with and without WiFi . Inside and out . Tried to reset password. Entered password and reset password button does nothing . Tried pressing other stuff on screen to see if anything would work. But which other links did, but nothing that would work to get into app . Going to just go to the center and hope k can get in to donate and not waste a trip and anymore of my time.

It does nothing. App is supposed to be the updated. It won’t allow a profile to be created even after being issued a registration number by the center with an individual registration number. Very frustrating. My center said it’s going to appointment only, and it done via the app. What a mess.

Glitchy just recently. Since I noticed the icon changed the app has been glitchy.

Dysfunctional. App eventually loads while it blames any ISP I use. App used to work well enough, but now it’s frustrating to use and discourages saving lives. I guess it works as intended while you stand in line for half an hour or more.

A disaster. I tried the new v2.0 app on my iPhone and new iPad, could not get it to work on either platform. On iPhone SE, once I was able to figure out how to make an appointment (still not sure how I got there. Clicks are very laggy.), the pop up to select a date displays all text in a single vertical line. The times available are not shown, let alone choosable. On the iPad it’s easier to choose a date, but again times are not shown. When you hit the Next button, you’re chided for not selecting a time! I hope the fix this by 7/12 when you -have- to use it to make an appointment.

Login failed. Multiple attempts to log in with the same information as the previous app and website with no luck. Tried to reset my password and it said that my account is locked for too many failed attempts even though i was submitting the correct information :/

I am so sick of wasting my time at this place. And first and make it impossible to be a walk-in if you have a job. So trying to do with the appointment through the app, it keeps saying my information is incorrect and that I have to call them. Problem: they say they are too understaffed to have anyone answer the phones. By your used to be able to sit in the waiting room but now they make you stand. The last time I made it to the front of the line I still had to wait over 20 minutes and they weren’t even busy.

Hate the password. I super super hate that you have to have a password on your phone in order to use the app. If that weren’t a thing, the app has been fine so far.

Horrible App. Worked for a minute and now I simply cannot make it work at all. Keeps taking me to a “try again” screen where it then seizes up. I’ve deleted it and re-added it twice thinking it was just a glitch. I believe it simply doesn’t work.

Can’t log in. Just created an account through the website but we wanted to see more available times so tried logging into the app. The app wouldn’t allow it and doesn’t recognize my user info, regardless of the fact that I was able to even log out and back into the website. They need to fix this bug because apparently they’re requiring everyone to start only using the app after tomorrow.

Useless. Having donated plasma with other companies- their apps are far superior and actually useful to their donors! On this app you CANNOT make appointments, check card balance, nor can you see when next available donation is possible. What is the actual point of this app? Time to make some major updates and actually make this app worth even installing!

Wouldn’t recommend. app takes forever to load or doesn’t load at all uninstalled and reinstalled multiple times still has yet to open so what is the point of the app honestly

Unusable. Downloaded the app after my first appointment. Have now had three appointments, none of which show up in the app. I have to schedule as a “new” donor every time just to make an appointment. Called the app help line and they told me it takes a day or so after your first donation in order to update. It’s been well over a week and nothing. I’ll just continue to drive up their new donor numbers for every appointment I guess

This company is the best. When you coming back to Grifols they said thanks for coming back we really appreciate you help the world

Can’t schedule an appointment. I keep logging in to the old app, which worked fine before, and it now leads me to the new app. The new app does not have a single date available from now until July. Going to go to another center since this app has become useless.

Very confused. I can’t create an account cause I need a registration number but it doesn’t tell me how I am supposed to get one, the website is broken and won’t let me do anything without getting a random “security breach” for clicking on anything So how exactly am I supposed to donate when your website doesn’t work and you leave out details for account creation?

Three Complaints. 1) cannot make appointment in app, have to go to another website for that. 2) Next available date to donate. Somewhere on this app; it should show the next date available to donate. (Searched everywhere for this on the app), hopefully I am just missing it. 3) Appointments should not be able to be made on a date prior to eligible date. Just drove 40 minutes to make a donation and couldn’t because I’m a day early; AFTER I made an online appointment yesterday.

Good App Overall. Like this app, but please make a way to check my money on the card (since i go to ATM and wanna know how much is on there right after in the car)! THANKS TECH PEOPLE :)

App is not working right. I have the latest version for IOS. I can select a date but when it goes to the screen to be able to select a time it just sits and spins and doesn’t allow me to select a time. What can I do to fix it?

Public multinational with billions in revenue can’t make a simple app. Miserable user experience—even worse than the semi-functioning blue icon version. This app (1) Logs out every time app is closed making regular access tedious (it doesn’t store the user email, nope, must type everything, every time.), and (2) users can’t see full date in scheduler (yet can see the snake case variable related to time zone—this it shows dev info no end user could care about about while hiding what counts!). Zero stars. Shame this dreck app is foisted upon us. This friction makes me wanna not donate.

Love this app!. Since I’ve started using the app, I personally have not had any issues. Makes setting an appt a breeze!

Will not load. The website is having problems and then I go on the app and it’s doing the same thing. I try with Wi-Fi and then with data and nothing works.

Completely Blank. I downloaded the app on my iPad and it shows a half blue half white screen with a drop tab option in the upper right hand corner showing me I can choose which language I prefer to use the app in but that’s the only thing on the screen, everything else is completely blank and seemingly nonexistent. I’ve waited for it to load multiple times as well as have restarted the app multiple times. Nothing I’ve done has yet has helped at all. It’s un-usable.

How does this app have a two star rating?!?. Not even going to sugarcoat it, this is arguably the worst app I’ve ever used in my ten years of owning an iPhone. It constantly logs me out and now it’s gotten so bad that it won’t allow me to log back in or use the reset password function. It’s so buggy and constantly crashes. It used to erase my appointments within the app after I made them as well so I was constantly having to work with the reception desk to make sure my appointments went through as scheduled.

App needs work. When I first started using this app it worked perfectly fine, but now the app takes along time to load and when trying to complete the kiosk questions the app does not load the questions forcing me to answer the questions on a desktop computer.

Cannot schedule appointments through app. It recently updated and since the update I cannot schedule appointments through the app. When I click on the day I want the schedule it will just have the loading circle up forever and will never load that day’s appointment times. Extremely frustrating

Stopped working. I was able to use the app with no problems until recently. Now it won’t let me log in. It just spins and doesn’t go anywhere. When I try to reset my password, it doesn’t let me do that either. I have uninstalled and reinstalled with no change.

Good app with bad mechanic. App is fine. The major issue is it requires you to have a password on your phone. I don’t use a password so I have to continuously turn it on and off when I use the app. An extremely annoying feature. I mean cmon is anyone really scared someone is going to steal their phone and go into their Grifols account and schedule an appointment?! Give me a break.

Suggestion. This app would be even more helpful if it included the next donation amount.

Inaccurate Data. I opened the app to schedule an appointment and it said the next date for me to be able to donate was today. So, I schedule an appointment, walk in and turns out I can’t donate because the lab results from my last donation hadn’t arrived yet. Seems like the app only accounts for time between dates instead of whether you can actually donate or not.

Literally won’t open anymore. At first the app was super convenient, now it only says I should try to open the app on a faster network when I’m already on one. Needs some serious bug fixes

Bugs out. Normally when you want something, you run a trial to get all the bugs out. The way this was done was not it. I can’t even schedule on the app. It doesn’t give me to option. Only gives me the option to cancel appointments. And no way to report this issue.

Latest update is TRASH. Even with such low reviews I have never had an issue with the app, that is until 8/9/23 when I went to schedule my next appointment. After the most recent update, you cannot select a time for your appointment. I am not the only one, the person donating next to me had the same issue as did another person who also had to go to the front desk after her donation to schedule her next appointment. FIX IT ASAP!!!! Not only a HUGE inconvenience for donors but it’s going to overwhelm the front desk with scheduling.

Review. Friendly staff and an great experience that’ll make you wanna return

Did you know that you can earn 25 USD from our site just by registering? Get $25 for free by joining Payoneer!

Imagine you at your best. All the time. Picture yourself at your sharpest and most productive. Your most alert and focused. Your most lucid, creative and confident. At work. At play. In every area of your life. Add Mind Lab Pro® v4.0 to your daily routine and uncap your true potential. Buy Now!

Adsterra is the most preferred ad network for those looking for an alternative to AdSense. Adsterra is the ideal choice for new sites with low daily traffic. In order to advertise on the site in Adsterra, like other ad networks, a certain traffic limit, domain age, etc. is required. There are no strict rules. Sign up!

Great place to donate. I love this place. The staff is amazing and I’m getting to know most of them here. I haven’t had an issues here.

Great place. Very very friendly people nice and clean tidy place overall very comfortable experience particularly the suburban ave location in St. Paul MN

Review. Friendly staff and an great experience that’ll make you wanna return

Friendliest staff. The team at Grifols is professional, courteous, caring and friendly! They do a great job. I’d recommend them highly!

Worked at first. It worked fine at first but now all sorts of problems that make it almost pointless. My main complaint is that the express kiosk doesn’t work at all anymore, just pulls up a blank screen

My experience. Every time I come, the staff are really nice and friendly. It’s always nice and clean.

Appointment scheduling. I’m happy we have scheduled appointments now! Makes for a mor efficient experience! Thanks Grifols!

Suggestion. This app would be even more helpful if it included the next donation amount.

Mark. The employees are friendly and professional

$$. They need to start paying more

Glitchy just recently. Since I noticed the icon changed the app has been glitchy.

Awesome staff. Everyone is helpful, friendly and gives clear instructions.

Great job. Great service nice people and overall a very pleasant experience

Bugs out. Normally when you want something, you run a trial to get all the bugs out. The way this was done was not it. I can’t even schedule on the app. It doesn’t give me to option. Only gives me the option to cancel appointments. And no way to report this issue.

It does nothing. App is supposed to be the updated. It won’t allow a profile to be created even after being issued a registration number by the center with an individual registration number. Very frustrating. My center said it’s going to appointment only, and it done via the app. What a mess.

Very fast. Never had any issues with this place

Donor hub App. It’s great and easy to use also very reliable. It’s an easy tool to get you plugged right into excellent customer service and great hospitality….

Great experience. All staff are amazing and very helpful. They do their best to make sure goes smoothly and that you are comfortable.

Great experience. Very pleasant workers, kind and help you feel comfortable every time! (Not just your 1st time)

Can’t schedule an appointment. I keep logging in to the old app, which worked fine before, and it now leads me to the new app. The new app does not have a single date available from now until July. Going to go to another center since this app has become useless.

Grifols. I love the early morning appointments and the chairs to seat and wait and speedy process and very friendly people great DJ ‘s

Great performance. They have great customer service and they are polite as well

6th Grader for hire!. This app is garbage! Like all the others, most of the “functions” don’t function! The only function that works for me is the scheduling appointment function, usually…occasionally…ok, 1 out 10 times. They should hire my 6th grader to write their app. It’d be far better than the 2nd grade version they have now!

Griffel plasma donor app. I love the Grifols Plasma Donor Hub it’s much more efficient and time saving than having to call in to the center

Not worth the trouble. The app is not kept up to date . As of today September 21st it still only shows the compensation for July. The express Kiosk is a pain to log into and every password that I have does not work . I have continuously tried to log in to the app and the sit and have given up on using this app.

Donor. The app works but it does malfunction all the time makin it difficult to use the app and it does mess up needs to be fixed immediately

Horrible App. Worked for a minute and now I simply cannot make it work at all. Keeps taking me to a “try again” screen where it then seizes up. I’ve deleted it and re-added it twice thinking it was just a glitch. I believe it simply doesn’t work.

Cannot make appointments. I know I’m not the only one who has this issue I overheard a gentlemen speaking about it when I went inside to make an appointment Kind of buggy after the update would like to be able to schedule

Unable to longin. I’m unable to login. Says my account info is incorrect or email can’t be found. Can’t even use the old version. It only directs you to the new app that doesn’t recognize my correct information. Very disappointing…

I don’t like the new appointment rules. I don’t like the new appointment rules, bc I car pool or take the bus

Improvement needed. Much faster and better for logging in

Login failed. Multiple attempts to log in with the same information as the previous app and website with no luck. Tried to reset my password and it said that my account is locked for too many failed attempts even though i was submitting the correct information :/

Griffols app. It’s a good app and you can answer questions before you even get there.

Coo. Yay. Still glitchy. But less as the updates come in.... Would love some kind of add on that reflects payment alerts and the amount of the donation....

Can’t even open the app anymore. The app started great but the past few months I haven’t even been able to get it to load/open so it’s worthless. It used to make it so easy to make appts and do the kiosk ahead of time but it’s useless now. I would go back to donating if it were fixed.

Question about app. I had a red number 1 show up on my app and don’t know why it’s there. Any help?

21st century convenience. Grifols website is so convenient, always easily accessible and saves so much time. Thank you webmaster!

Convenient app. Great for scheduling your appointment and getting your questionnaire done beforehand. It’s nice to see your appointment history also.

So easy and convenient to use. It was so easy to use

Donor. Fast & convenient, friendly, and professional

Good except the explicit movies. Kind, professional and caring staff. Organized and clean. Movies are too often shockingly crude, nude or rude. Hope they clean out those from their selection

The BEST. Every interaction with the team is awesome! Exemplary customer service by all! Of course I have my faves but highly recommend Grifols!

Super Easy. I haven’t had any issues at all. The App is super easy to use. Definitely user friendly!

Can’t sign in. There is no place to sign in to make an appointment. I’ve clicked on everything and can’t find it. Why isn’t that at the top of the first page? I have to call the center to book my appointment. What’s the point of the app if I can’t use it?

Will not load. The website is having problems and then I go on the app and it’s doing the same thing. I try with Wi-Fi and then with data and nothing works.

Great ideas. This whole do everything from the mobile app was best idea ever!

Love It!!. You can do your questions before you have to go in and make your appointment ahead of time!! 😍

Love this app!. Since I’ve started using the app, I personally have not had any issues. Makes setting an appt a breeze!

Wouldn’t recommend. app takes forever to load or doesn’t load at all uninstalled and reinstalled multiple times still has yet to open so what is the point of the app honestly

What happened to this app?. I have used this app with great results for the last year on my iPhone 7+ for the last year. I finally upgraded to the iPhone 15, and suddenly the app seems buggy. It seems to get stuck after I enter my login information.