Dutch Bros™ App Reviews

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Clean, safe, trusted scottypalm. As a aren’t we worry about where our kid work and we should. Yesterday was my son’s last day at ScottyPalm but it is not for my wife and I. He was safe, coworkers screened for the right set of qualities Dutch Bro’s culls out of the applicants and they are good at it. I never worried about drugs, or meanness, or fighting. He is in much greater danger up the street at Circle K and double that danger at QT. So Dutch Bro’s, do NOT ever hear any negativity and keep doing what you do…. Offering up the tastiest cup of coffee creations and creative trends, teas, and snack. You time there may be brief but you guys have done every to make it memorable. Enjoyable, and most important of all, Repeatable. Thank You, A dad

No Dutch Bros in Honolulu. Be for leaving for Hawaii this October I stopped in at Dutch Bros in Merced and of course got your famous Black unsweetened Ice Tea! Well I have a big purse for traveling so I put my large Dutch Bros cup in my bag. I thought we’ll if they still don’t have a Dutch Bros in Hawaii I’ll just have to make team in my room and drink it. I go to Hawaii every year. I am an Army Nurse so I stay at the Hali Koa, the military hotel. They have a Starbucks at the hotel but it is only open from 6 am to 10am and that’s it. I would love to see Dutch Bros at the Hali Koa and the many PX’s & NEX’s. I love your drinks I love your staff they are always excited about life. They always make you feel special!!

LOVE 💕💕. The convenience of the DB app is amazing. I love that you can add funds to your account directly from the app. Keeping track of your points is so easy and accessible. The ability to redeem free drinks at any time and the fact that they last for up to six months is also phenomenal. They did an amazing job with this app. I think the only improvement that could be made would be if we could order directly from the app while in line. But I understand that could mess up their system so if they could work that and that would be awesome as well. It would help for those really hot days when the mobsters are not out i’m not out taking the orders due to the heat

Killer drinks and Rad service. I haven’t been to Dutch Bros very many times in the past and I wasn’t familiar about the app and all of the benefits that it provides. The barista was kind enough to walk me through it while in the drive-through. Even though there was a line behind me, she didn’t make me feel rushed whatsoever. I got the app set up and ended up having to go back later that day to get drinks for other employees. They remembered me and added those extra points from my previous purchases that day, which I would’ve missed out on otherwise. They’re were kind and extremely helpful! I will 100% go back just because of their customer service! Thanks so much

50/50. I live in Las Cruces, New Mexico. There are two Dutch brothers, not far apart from each other. One is always busy. The other is not and this one that is my preferred store. They are much more friendly, most of the time they will call me by my name since is us on the app, just a better experience. The busier one on Rinconda is not near as friendly. They are busy enough that they need two people taking orders because the wait is too long. I’ve had a bad experience when one had argued with me about what they put into my drink. I prefer green tea or black tea, and I know the difference. I came from Northglenn Colorado, where the crew is fabulous. New Mexico crew could learn a few things from them. I miss my old team.

Bros and the bracelet. So I just got a DB in my town but to get to it is still too far for me to drive. BUT, you guys were giving away the bracelets on 11/16 if you got two drinks. I got up early the next day hoping bracelets were still available and maybe had a few extras from the day before. I would get me and my friend a drink ( me the annihilator and she the cocomo) I made my way to DB. Sadly you guys sold out so fast on the cute little things in the first 30 minutes! Soooo, do it again and I will get up earl to get DB just so I can have that silly, little cute bracelet. I would rather have that than a red cup. Love you guys!!

Coffee Nirvana with a Side of Whimsy!. Where do I even start with the Dutch Bros app? It’s like my coffee-slinging fairy godmother, always there to sprinkle a little caffeinated magic into my day. The interface is smoother than their Nitro Cold Brew, and let me tell you, that’s saying something! Navigating the app is a breeze, even on days when I’m so under-caffeinated I can barely remember my own name. It’s user-friendly, intuitive, and doesn’t judge me when I order my third caramelizer of the day (unlike my barista, but we’re working through it). The rewards system is the cherry on top of this java joyride. It’s like playing a slot machine where you always win, and the jackpot is coffee! Every time I earn a free drink, I feel like I’ve won the lottery, but instead of a giant check, I get a giant latte. Win-win! In conclusion, the Dutch Bros app is my liquid lifeline, keeping me afloat in a sea of espresso and good vibes. It’s the perfect companion for my caffeine-fueled adventures, always ready with a punch of flavor and a dash of fun. So, here’s to you, Dutch Bros app, for being the wind beneath my coffee wings!

Great App, stickers won’t work. This is a great app, i think if you added a way to pre order drinks that would be great. But my big problem that annoys me to no end is the stickers that are in the app. on the center of e circle that tells you the points there is a sticker. if you click it you are able to chose from other stickers to display on the home screen. However, the entire time this app has been a thing, it will not let me chose any other sticker and only has me keep the welcome sticker. when i click the x in the corner, it pops up the option to keep the welcome sticker. when i slide it away it pops back up. i’d like to be able to chose the sticker such as the drink for dane sticker but what is the point of being able to choose when it won’t let me. other than this glitch, good app.

Panic. Just purchased a new iPhone 15 and headed directly to Dutch Bros. The app had been transferred to the new phone, but it would not work. The always obliging and happy baristas figured out a way to get the job done for today, but the app still didn’t work, I finally figured out that deleting the app from my new iPhone, reinstalling it and logging in brought the app to life with all my points and dollars in place. Huzzah! A few other apps aren’t working either, but who cares. Dutch Brothers is the only one that would send me into panic. Thanks for a great app and even a better drink. My wife and I really look forward to going to Dutch Bros and seeing many old friends. The one thing I could count on at any Dutch Brothers we go to in several states is young, enthusiastic, happy, helpful, intelligent baristas. And the same quality drink, no matter where we are. We were first attracted to Dutch Bros because of the enormous selection of sugar-free syrups. You continually make an old (76) couple feel young again. Keep up the great work.

Pretty Simple. Such a great cool app, the only downside really with this app is that I kind of wish it was a option where you could order ahead of time just in case when there’s a big long line, but also I do want to mention that when you use the app it doesn’t show you prices so that’s a little of a downfall,I think it would be really cool if they could show the prices underneath all the of the small, medium, and large. Their stickers are pretty cool, don’t get me wrong. Hey Dutchbros! Do you think you guys could possibly get your stickers to be used on our phones when we’re sending text messages to our friends? I think that would be pretty sick to do, also where can I apply because I have more ideas to help out. I’m not sure how to do that honestly, do I have to contact you guys? By email?

new update makes it impossible to create a new account. I love dutch bros itself but ever since the new update where you can only log in with your phone number, the app is useless. My dutch bros account was created with my old phone number and now i have no way of accessing all the old points i’ve accumulated. When i’ve tried to make a new account with my new number, the app ALWAYS says “lost connection, please try again” no matter where I am. Its so weird because I still receive all the notifications from the app, but now I can only ever log in as a guest and can’t rack up any points. Please fix this, or at least let us have access by email to retrieve our old accounts. Its honestly made me visit dutch bros less and less.

App is great but beware.... I would advise against setting up a credit card in this app. Someone hacked into my account and has continued to use it even though I've changed password several times. I also removed my credit card from my app. But as long as they never sign out of their app, they are not required to sign in to use my Dutch pass. So they've continued to recharge my credit card. Dutch Bros has been very helpful in setting up a new account and restoring lost funds but there should be some verification needed to recharge Dutch pass at least. I love having the menu at my finger tips and choosing to save my rewards for bigger rewards or spending them right away is also great. Ordering ahead at Dutch Bros does not go along with the "Bros atmosphere".

The Awesomeness of Dutch Bros.. Dutch Bros is an extraordinary experience in the realm of coffee drinking. There was a time when I totally disliked coffee but being introduced to my first Dutch Bros latte or mocha changed all that. I only wish I lived nearer a Dutch Bros stand as I am not driving as much these days. In addition, the fact that Dutch Bros is an Oregon brand makes it all the more special. As someone who was not only born in Oregon but has also written and illustrated several cartoon books about Oregon as well as creating the Society of Native Oregon Born (SNOB), I feel a special kinship with an Oregon based business of quality and note. Thanks Dutch Bros for making my coffee drinking experience all the more pleasurable. And by the way, my cartoon character, Hugh Wetshoe, believes that a day without a Dutch Bros drink is like a day without rain. Thanks again.

App would be great if I could actually sign up. I got the Dutch bros app a few weeks ago when I moved to a different city that has Dutch Bros. I have been trying to sign up for an account so I could use my rewards and get a free birthday drink but the app will NOT let me put my birthday in. Entering all the other info works just fine but for some reason when I go to enter my birthday it just leaves the field blank after I selected the date and it won’t let me manually type it in either. Very frustrating and I even left it alone for 2 weeks to see if it was a glitch or something but nope I still am not able to sign up. I even tried to go online and sign up that way instead of the app but it looks like that isn’t an option either. Hopefully this gets fixed soon so I can make an actual account!!!

Servive and Quality. I have never seen a business so dedicated to service of their customers like Dutch Brothers! The young people that work here are absolutely top-notch Young people and display their love and dedication for everyone they touch. I think the world of each and everyone of them. The quality of Dutch brothers products is the best I’ve ever tasted, as a former Starbucks customer I have not patronize a single Starbucks since December 2020 when this business opened and will continue to support Dutch brothers at home and wherever I may travel. I am just thrilled to have this company in our backyard. Love to all at Dutch Brothers La Quinta. Wes Kirby

Worst App Ever - Beware. Do not use this app! It cannot be trusted! I used the app to add more money to my “Dutch Pass” and then used the app to purchase my coffee since everything has gone mobile since Covid. Over the next 24 hours, my credit card was a charged numerous amounts by Dutch Bros for a total of $1400. I contacted customer service and could not get anyone to answer the phone for three days. I had to eventually contact them through email and was told they were “working on it”. I was told someone would call me back with an update. A couple days later I called customer service and was told they were still working on it and someone would call me back with an update, but that never happened. About a week later I received an email response, “the charges made on your account will need to be disputed with your bank”. Whether there was some sort of security breech in the app, they refused to take care of the charges and pawned it off onto my bank.

DB 4 Life. I grew up in southern Oregon. I have had the pleasure of getting to know the founders of Dutch Bros (RIP Dane), some of their family and numerous stellar employees, both corporate and at the individual stands. They not only provide the best coffee, they provide a positive experience with each visit. I severely missed being able to grab a Dutch Bros, as we were living in Florida for fourteen years. Now that we are back on the west coast, it has been a continuous enjoyment and appreciation to have this back into our lives. This area did not have any DB stands a couple years ago. Now, there are four and I hope to see additional locations open in the future.

Energy, empowerment and love. Over the years the crew at the Indemouth Dutch bros in Monmouth, Oregon have shown such high energy and empowered myself and my family to continue to make it through Day by day showing us so much love. I’m really sad to have to move to North Dakota for work as they have blessed my family so much! I hope this gets to them so really understand how much we love them and encourage to keep the same energy going as it lifts everybody up even when everything in one’s life seem dark, bleak or unknown. Written by Anthony(double razz white coffee 911) coffee of choice made to perfection every time ready to go before I even place my order or my wife’s Sara’s Double chocolate mocha 2x extra sweet picture perfect with whip and drizzle! Love you guys to the moon and back!

Lost All Incentives to Go.. I’ve been a regular customer at Dutch Bros for about two years now, and I’ve finally just started getting 7Brew instead. The baristas at the Lubbock locations seem to have no idea what they’re doing, and tend to add tips without customers’ consent. A good lot of Lubbock staff are also just plain rude and will treat you like you’re stupid if you let them know your drink was made incorrectly. Just a few weeks ago, a friend of mine was refused a cup of water with their order. It is the hottest summer on record and that is ridiculous. On top of the Lubbock staff’s lack of care or kindness, the recent change to the rewards system has entirely taken any incentive to choose Dutch for my daily coffee. It already took a lot of orders to get just 250 points; and now it’s 3 points per dollar, as opposed to the previous 5 points per dollar. This shift has taken all remaining reason to go to Dutch Bros. 7Brew has a far better reward system, better drinks, all for better prices. I will be choosing 7Brew going forward.

Best Coffee Shop. Dutch Bros has been my favorite go to coffee shop since I was 16, and I’m now 36. The care and compassion of the baristas here make the experience even better. In 2019, my father passed away suddenly and I stopped by Dutch Bros headed to my parents house to be with my family, I was a hot mess trying to order. The baristas inquired as to why I was so upset and when I told them the situation, they collectively decided to pay for my order that morning and it made my soul so happy. Dutch has been there for myself and my family throughout so many hard times and the caring and compassion from the staff always brightens my day.

Can’t lookup information on drunk from search. Can’t lookup information on drinks from the search portion of the drink menu. Even on drinks that they supply nutritional information for, you can’t access the information if you are searching by name for the drink. What’s the point of adding any information if I can’t access it through search? You have to go in and find the drink via the populated default options on the drink menu and even then you only can access a few drinks’ information as well as only a few drink options. It’s just like the dumb website update where you can’t access anything or see what the options are for craft-ability (the fact that any breve flavor could be a mocha or a latte etc.) beyond their “featured drinks”. Bring back all the nutritional information and drink options that your old website had and make this app more friendly by letting me search for the drink and then access the information on it.

A new convert. I tried DutchBros after the ever increasing wait in line for my usual coffee place that suddenly was not allowing mobile orders, even driving out of the way and not preordering my coffee Dutch Bros is my new morning and sometimes multiple stop in one day place. I was able to get my coffee faster, it was better tasting- much less expensive but my biggest hurrah is how pleasant everyone was and how efficient ordering was, I was met in line to order and my order was delivered to the car before I had made it to the window- 4 minutes! Yes in 4 minutes I was edging out of line and on my way.

Greatest drinks ever. Yesterday was MY 3rd time going to Dutch bro’s I’ve heard of them b4 but never went to any locations..So My kids purchased a caramel apple smoothie for ME Thursday night an frm there I was hooked..MY husband an I made it Friday date night so he cld try this amazing drink as well..He ended up getting a caramelizer an loving it an I got yup u guessed it a caramel apple smoothie such a heavenly drink..That led to ME craving to GO there again on Saturday an yup u guessed it WE went..This tyme I downloaded the app got a free drink plus an 2 other drinks..The young man who took MY order was so very pleasant an friendly,on top on ME getting the caramel apple smoothie I wanted to try a Dutch bro soda so I asked his opinion an omg he was so knowledgeable of the drinks flavors ect he took his time with detail info to help ME make MY final decision an yes I love the soda too(an normally I don’t drink soda at all)..When WE reached the drive through window the young ladie workn was so frndly an kind a lil small tlk an she had bundles of positive energy..Over all Dutch bro’s is an awesome place both the drinks and staff r amazing I will b going back regularly an can’t wait for the Dutch bro’s to open up near ME..KEEP up the great work guys 😃😃

Just one thing. I barely started going to Dutch bros last week because my friends wanted to go, I ended up getting hooked and now I go everyday. I downloaded the app to gets points and look at the whole menu but there is one thing I feel needs to be fixed. I think the app should include the price of the item on the info tap so if you go in person you already know how much your spending. There are also a lot of drinks on the menu that dknt have the info tab so I can’t see how much sugar or other things are in them. Other than that I love the app and I highly suggest Dutch bros to people who get coffee a lot because of the affordable prices or people who just want a sip once in a while. This is a very helpful app for me just those things would be a good upgrade.

Very thoughtful and kind. A young boy lost steering and power turning into get a drink and hit the curb. I got out and helped him being the mom I am and would someone would do the same for my children. It’s Texas and a 100 degrees the girls came out instantly and offered us a drink…Went and made them brought them back and told me thank you for helping and the drinks were on the house. She was more worried about everyone being safe and having something to drink in this heat. After we got our drinks she went and cleaned up the debri from where the boy hit the dirt and that came up on the patio area…I waited for the young man to get a wrecker and took him home…It made my heart so happy to experience the kids mess and teamwork..Dutch bros will forever be my jam…The drink was also amazing ❤️ Thank you Thank you Thank you for training such an amazing team and having such a clean store and always being fast and helpful..Y’all rock!!

Dutch will always be part of my childhood.. When I was in middle school, Dutch bros was the biggest sensation to hit the market. They had all kinds of cool, colorful drinks that all the middle schoolers were literally sprinting to get. It was down the street from our school, so yeah…sprinting. Throughout High School, I noticed that everyone was less excited about Dutch, but Dutch just became a part of routine life. Everyone had Dutch in their hand, and we all thought “obviously we got Dutch.” Once I graduated high school, I tried to go there as much as possible. Now, I’m in college and I always want to get Dutch, but can’t because the lines are ABSOLUTELY FULL with people who are dying to get their coffee/tea/rebel. Dutch Bros is always going to have some kind of nostalgic, pleasant place in my mind. Their drinks are fire tho fr. I usually get blue-razz rebel blended, but I decided to try new things. One of my absolute favorites was the daydream. The mix of the whip and the fruit hits different. Anyway, hope u read all of this. Thank you Dutch Bros for being a part of my childhood.

Great mobile app. But what would make this app really great is having a app developed for the wearables. It would be so much more useful if they were to make a wearable app with full functionality as the mobile app. Whenever I go to Dutch Bros I have to unplug my phone as I still have wired apple car play and even if I had wireless CarPlay in my car my phone would have to be resting on the charging pad to work and I would need to scan my phone for the points. If they had a wearable app where the barcode appeared directly on the entire screen of the wearable so it could be scanned and similar to the Starbucks app. I can scan my watch during payment. I mean we are going into 2023 I think all retailers should have not just a mobile app but an app strictly for wearables. I mean we already have apps that can auto start your car drive your car. It’s just about that time

Dutch Bros Rocks!. The first time I went to Dutch Bros in Crescent City there was a line of cars around the block and I thought I was going to be in line forever. However, when someone took my order while in line and actually brought my coffee out to me, I saw why I was in and out in no. time and all. The people there have added friendliness to their efficiency. I always look forward to going there. When I wanted to know the contents of some of the flavors, they let me actually see the labels and helped me to find diabetes friendly options. I’ve never seen the bar of service with a smile raised so high with any other drive-through coffee establishment!

Dutch Freeze and Mocha Freeze beverages. I live in Eagle Point and I have several Dutch Bros to choose from went I drive into Medford. I REALLY like the “freeze” beverages and I have gotten my older sister “hooked” too! But with some regularity I get one and it does not taste right. It is like the coffee and chocolate milk were left out and it is just a cup of ice. Thankfully I have always been able to pull into the next one down the road and get a replacement beverage. It is the consistent quality of the Dutch and Bros coffee beverages that makes them my favorite. I can buy one in Medford and it will taste just like the one I buy in Grants Pass or up in Vancouver, WA. (Where my sister lives) Anyway, just my comment on them. Thanks, I like the new DB app.

Love Dutch Bros.. I’ve been there 3 times so far and every time has been awesome! I’ve gotten two different drinks, the first was a chocolate milk based drink I can’t remember the name, it was recommended to me, it was really good! I’m a creature of habit and I get the White Chocolate Mocha from the other famous coffee place most of the time and I always have to doctor it up to get it to taste right and it never tastes the same, well Dutch Bros, so far, has been spot on!!! Their White Chocolate Mocha Dutch Freeze is amazing and both times I’ve gotten it, it’s tasted the same and required no extra, Splenda, or flavoring or anything!!!! Plus I got a free drink on my birthday the other day because I had signed up for their rewards program!! (It’s an app, go get it) And to top it off, their employees are all so sweet and friendly and helpful!!! Needless to say, I’m already a fan!! 🥳☕️

Great app, with two small bugs. I'm a big fan of Dutch Bros; so far this app has been great with only two small bugs that don't really affect the main functionality of the app. The main issue I have come across is that I have had a notification badge on the app for about a week that won't go away! I have explored every corner of the app looking for a way to get rid of it and have yet to find a way besides disabling badged in my iphone settings. The other bug is the stickers - I go to the My Stickers page and a popup for the welcome sticker comes up and keeps popping back up every time I try to close it. I have other stickers on the page now that I am unable to access; maybe that's where my mystery non-removable notification is coming from.

AMAZING. Right away, my experience was great. It was my first visit and it was my bday so I got a bday drink which is AWESOME. I pull up, not knowing what to do… but as I pull up I hear simple plan and I’m like okay this is fun 😍 and multiple workers greeted me at the window to order and they were all very sweet and helpful! They talked with me about maybe what I’d like then I got something, they told me if I didn’t like it come right back, so I tried it as I pulled away and it wasn’t for me, the girl came out to my car this time bc there was a line, and she happily said sorry you didn’t like it, we will make something else for you. They have my love and business for sure after this experience ❣️ thank you workers.

Best coffee ever. I love my Dutch. Bros in Ripon California. Everyday I go to see the happiest, friendliest and most pleasant kids around! I have truly built some real life relationships with some of them, I’m like their step mom or eve like a grandma too them. My dogs even get super excited when I say” who wants to get Dutch Bros” they start jumping and looking for their leashes lol. The coffee is the best! I’ve never like Starbucks and we have a few cafes here and one I really do love but none are as good as my DB! I look forward to starting my day off with a coffee from DB every morning and I go in the evening many times to get some tea, also so good! Stephanie B.

App review. Love how easy it is to load money, use your points, etc. Also love that all the menu items are always up to date and the new monthly featured drinks are on there with photos and all. I prefer Dutch over other places because all the ways the baristas will accommodate your order without any complaints. The only thing I would change is adding some of the drinks that are able to be sugar free to have the nutritional content on that too. For example, you add a no sugar pumpkin pie latte on your menu for the current seasonal drink and I love that. Wish it would be added for a sugar free golden eagle too, and others.

Free Drink & Hundreds of Points DISAPPEARED. I had nearly 1000 points in my account. Redeemed a free (any size) drink. When I went to Dutch to redeem the free drink and use more points to get my wife a free drink neither the previously redeemed drink nor the points were in my account anymore. Account history has NO RECORD that either of these events occurred. Sent Dutch customer service an e-mail about the issue and the customer service rep basically told me the app shows I never achieved either of these… obviously there’s a bug with the app. Was pretty surprised that Dutch CS would call a loyal (and very polite) customer a liar. My wife and I were both witness to the app deleting a free drink AND my earned points. I’ll wait to see if I hear back from Dutch or the app developer on this issue otherwise will probably take our business elsewhere unfortunately :/ (ps the employees at the stand gave us a free drink anyway so 5 stars to the employees on the ground doing what they can to protect the business image.)

Horrible. Stopped by on my walk yesterday am. App did not want to open. Broista told me they could look up my info on line but did not give me the ENTIRE story Ordered my drink THEN was told I can’t actually use your info that I have in the system to pay for your drink or let you earn rewards. You have to call customer service well actually there is an email address at the receipt that I can print out for you. So I did contact customer service after searching for the phone number on line Issue still not resolved I not only can’t access the app in my phone yet but I’m out the free drink I should have had yesterday And the funds that are still in the app. Had that been one of the LOCAL coffee shops or heaven forbid Starbucks that issue would have been resolved by the barista or manager right then and there.

In-App ordering. Dutch Bros is my absolute go to in the current town I live in! However, they are the only one who doesn’t have order ahead through their app to save time. They also happen to be the one whose line is the absolute longest every time I get there. The three times I’ve tried walking up to the window, i’ve stood there for over 10 minutes and no one has come to take my order. I’ve tried this at two different locations here in my town and the same thing happens at each one. It’s also a crapshoot, whether an employee will come out to take your order when the line is super long for the drive-through. Sometimes they do, sometimes they don’t.

Your Customers want to Win Too!. Many times my Dutch Bro App was denied a Scan because the ones taking my order was in such a big hurry to close the sale by asking if I wanted to TIP or not…Scanning the app helps me gain points for a free drink…The App replaced the punch card, which is a bummer because if the sale is complete they can still punch your card without making an excuse that …”Sorry we can’t do that because you already paid”! Thats what I get for an answer. My understanding is that along with taking your order, they are supposed to ask you if you have the app so they can scan it. This is happening in every State I purchase in now. I travel from Coast to Coast, I love Dutch Bros Coffee… However, if they are not even trying to help their customers score a free drink every 10 purchases…while they are getting their “TIPS” from every customer all through out the day and they Score Big! It would be Wiser for me to move on and take my business elsewhere. Please don’t let your long time Customers slip away like this.

Most awesome. I at one point never really cared much for Dutch bros. My regular coffee shop was conveniently located where I use to work and where I live and we’re very friendly and still are! However, Dutch bros introduced me to a coffee drink that I just love! Hits the spots every time! I’d go between both coffee shops to get the same drink but pay very different! Common sense says go where I can save money so I go to Dutch bros as they make my coffee very specific and not really sweet! Balanced coffee is most preferred as in equal of shots to flavor! Even my children love Dutch bros! Thank you for being so awesome especially at 3 of your locations here! Two can be more improved with customer service but the three I go to no amount of stars can be awarded words can really even begin to describe your folks! Just awesome awesome awesome

“My DB Gang” (174th & Division, Portland, OR). The gang at my DB is awesome!! I almost never have to tell them what I’m ordering cause most of them already know. Often if the line is long & they see me they’ll make my drink & bring it to me so I can pay & be on my way faster. To let them know just how much I appreciate them & how special they are (especially during the holidays) I take them mini muffins or cookies to share. Also after years of paying with my debit card found out if I use it to pay for my drink & the tip, after taxes are taken out they don’t get much of the tip so now I pay for my drink with my card & have a stash of $1 in my glove compartment so I leave $1 tip each time. Granted my large drink is only a little over $3 but it’s my way of giving back to them for a job well done!! YOU GUYS ROCK ❤️

Love them!!!!. I have recently discovered Dutch Bros. and I absolutely LOVE them! First you can customize any drinks in hundreds of ways! I like lots of options and they give more than enough. Second, every time I’ve gone there they are SUPER friendly and very helpful. They offer me different options to help make up my mind. They offer cute doggy treats with whipped creams and/or a dog bone treat (if you want it for your baby). Employees have always had a smile on their faces. The other day, one employee brought out a nice drink for another employee who was out in the cold working (taking orders to speed up the long lines). Their cups are cute. I just love them and can’t stop raving about them to anyone who listens.🥰

Forest Grove Dutch Bros. Forest Grove Dutch bos , today sitting in line an Im 2nd one back, and some gutsy chick in a black Acura SUV, all of a sudden swoops into a gap at the end of the porch between the next car of 5 already in line and I and the guy in front of me raised heck, he got out of his truck and walked up and told her that there were other cars waiting in line there already! She refused to move!! So I called the girl over that was taking orders in the lines already there, and told her what that chick did and she went and made her drive on around and did not let her get served ahead of the line, and she comped our two drinks and the guy in front of me’s drink , so when I got up there to the window I bought two more smoothies to take to the two young men at the Chevron Station across the road!! PAYIN IT FORWARD PEEPS!!! FGDB CREW…YOU ROCK!! Donnys WIFE, Anita

Points and Access. I love Dutch, however I’m not sure what’s going on with the app lately. It seems I am not the only one who cannot access points. I have had my app since 2021, and have been a customer since 2008. I saved my paper cards only to find out they weren’t being honored in light of COVID, which I understand. There was no way to give credit for those of us that had free drinks on those cards. I deleted my app to reinstall thinking this would help, unfortunately it took me into what appears to be a cooperate account and I now have a gift card on the way. What frustrates me is I can still earn points, but have to get gift cards as a work-around to use. Does this mean another transition is near?

Love Dutch Bros but please FIX THE APP. I, like many others, wasn’t able to get into my account. I was finally able to reset my password and was able to get back in after giving me several errors for my e-mail address. Thankfully all my points and money was still saved. On a brighter note, I’ve completely switched over from the other place as Dutch Bros has so many sugar free options. I’m able to try many drinks without having to worry that it’s loaded with sugar and carbs. The broistas are super friendly. Not one time have I gone and had an unpleasant experience. 🌟

Love, love Dutch Bros. I lived in So. Oregon when Dutch Bros got started then about 12 years ago we moved further north above Seattle. No Dutch Bros…😫 until about 5 years ago. But they are in a town about 20 miles south of me — I live in the boonies. THEN they came to my nearby town so every time I go on errands Dutch Bros is my must have. I actually get 2 large mochas and take them home to put in the fridge to enjoy the next couple of days, hot or cold, depending on the weather. I heard they just went public and I’m hoping they don’t change like Starbucks changed. I’ll take Dutch Bros over Starbucks any day though. Also the employees are always so great. Don’t change Dutch Bros!!!!

Hit or miss! But love the staff!. First, let me say that I LOVE the staff at the location I usually go to. (PDX airport.) However, it is very hit or miss. I usually order iced tea or the Rebel drinks. About half of the time the tea tastes like water, with no flavor at all. Also, if I ask for light ice, they take about 2 inches out of the drink. (I do this because I work a long shift and it takes me hours to finish it and I don’t want so much melted ice!) They have been very gracious when I complain and usually comp my best drink. However, not filling the drink because I don’t want all ice does not make me happy. Again, the staff is great, the drinks “usually” taste great…just would like to see consistency!

Not very useful. You can add a payment method so that you can scan the app to pay, you can view the menu, and you can find locations, but that’s about all you can do. I really don’t see the point?? You can’t order through the app, so you don’t know how much anything will cost, nor can you order ahead to pick up your order. And most of the menu options don’t even have their nutritional facts available!!! This really ticks me off because they’re not on the website either! You can earn points for a free drink when you pay through the app, which is the only reason to download it. But seriously, this is ridiculously bad. Even Starbucks has a way more useful and thoughtful app than this. And make your nutrition facts & ingredients available and easy to find!!!

Best Coffee Best Friendly Kids. I’ve been going to Dutch Bros since first one ever opened in Eugene. And when I travel to California I’m loving they are there and Washington. The kids are so friendly so darn cute. When my husband had his stroke the River Road Dutch Bros, knew I hadn’t been there for a long time, when I did show up so happy to see me and asked where I’ve been. When I told them, They said a prayer for my husband. And my coffee was free. Every time I would show up after that, they would always ask how he was. I appreciate it more than they will ever know. When my husband finally got home, I drove to get a coffee they all did a Happy Dance to see him, he was appreciated and embarrassed at same time. But I was so Thankful for them all. I’ve seen tons stay tons move on, but I LOVE them all. If I could tell there parents they did good.

I definitely have Dutch Mafia ties. I am obsessed with the Dutch Mafia.i go at least once a day. Sometimes twice. I live in Las Vegas. This is a small city with big personality. As a newcomer it can feel as though the city’s hustle could swallow me whole. It’s easy within all the lights and glitz to feel invisible. Not at Dutch Brothers. They know me, my boyfriend, our dog, our orders...they know good days and bad days and notice changes. They ask about the rare missing partner when one of us drives through alone. I love Dutch Bros. My home store is the BRAND NEW Ft. Apache location. I hope my regular crew sees this and you all know, Kat, Ken and Jedd love and appreciate each and every one of you! The great brews! The CONSISTENCY! The little chats and silly questions. The stickers. The new app! The secret menu. I could go on, but who’d read it? Peace!

Invasion Accepted. Enjoy the invasion of Dutch Bros,Dutch Bro’s is awesome you’ve got the greatest people working for you and five years ago I experience Dutch Bros. for the first time in Idaho and it was awesome looking for you to you guys moving down south in California and wish you’d put a new store at the Tejon outlet malls. The attitude of the employees that you guys have is amazing kind of like In-N-Out Burger of Southern California as they base their employees to be real real people and you guys have real people in a real business I’m 61 years old and I can’t get enough of your coffee in your drinks my wife who has never been to a Dutch Bros once you guys opened in Bakersfield she’s in the same boat I am you guys are the best congratulations on all of your facilities you’re the best!!!

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Dutch bros. They are the best n have the coolest app

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Holly. I love coming to Dutch Bros. Every time I come the employees are amazing! They are friendly, great listeners, respectful, and prompt. I was having a really hard day with a student in my class, so after work I was crying and decided to go to Dutch Bros and get a yummy drink. I stopped crying and went. When the sweet girl took my order and asked me how my day was going I started to cry. She was so sweet, encouraging, and treated me to my drink. That made such a great impression on me. You train your employees excellently. That is one of the reasons I continue to come there.

Was good until. This app is amazing and one of the best reward apps out there. I have been using it since it came out and have had no problems. Then a few days ago it logged me out and won’t let me log back in. When I try to create a new account it says the email address that I put in is already in use and wants me to put in my password, so I do but it says it’s wrong then I press the forgot password and the reset password button then it says that the email is invalid. It’s getting annoying and I don’t know what happened

FORGET STARBUCKS. This is THE BEST coffee place ever! Starbucks may have some pretty good pink drinks but when it comes to actual coffee, Starbucks is practically trash. The coffee is so so delicious and they dont over load their coffee with sweetners (unless you ask haha) the drinks are Always consistent. Their coffee is genuinely amazing quality and you can taste it. One of my favorites their Kickers! Another amazing thing is how fast they get your coffee out and ALWAYS RIGHT. And they are always SO SO NICE (not the annoying kind of nice lol) i freaking love this place i havent gone back to Starbucks in almost 2 years. Best decision i ever made 😍

Thank you!. I love live Dutch Brothers! One the coffee, sizes, and price is awesome! But the culture that they have created with their employees! I was going through a very dark time for like a year. Every time I came through the staff did little things to make my day. I didn’t even tell them issues they just cared, like writing Queen on my lid, or other uplifting things! Thank you for your excellent customer service and for caring about those who come through your line. Never know what someone is going through! I 🩵🩵🩵🩵🩵you all!!!

Dutch bros obsessed!. Since we’ve got our new store here in FL I love it! I’ve been every day 😂😂. The golden eagle chai is my now go to! When it comes to the app the only I wish is that in our account history it would show our receipts with item breakdown for price(maybe I’m being weird but each day I order my price is different even though it’s the same thing). I feel going through the drive through it’s a hassle to ask for a receipt since they have to go back to the store to get it. Or maybe they could have the portable printers with them. Keep up all the great work, enthusiasm and delicious drinks!

I love Dutch and I love this app!. Like many Dutch fans, I was saddened when the pandemic hit and my stamp card was no longer accepted. I was over the moon when they announced their rewards app. I downloaded it ASAP and immediately loved it. It is hands down one of the coolest looking “restaurant rewards” apps - fits Dutch perfectly! It runs smooth as well and I haven’t had any glitching issues. I love the load up and pay feature, as well as the auto-tipping. My broistas always confirm that I actually want to tip (I do!). I really enjoy unlocking the in-app stickers. I go to Dutch at least weekly, if not more often, so gameifying my time there is enjoyable, i.e. if there’s a sticker that gets unlocked by ordering 2 drinks, that’s a day I go and surprise a friend or coworker with a drink. Surprisingly, I’m happy Dutch moved into this digital platform. They took all my old stamp cards and used them as coupons and now I don’t have to tryyy and keep up with them. Thanks, Dutch!

Dina Oldfield. I love everything about Dutch brothers except for when I don’t get my points that I should get because I do enjoy getting those free drinks at times I just want what I supposed to get and I would be very very happy because I am a very loyal customer I go to your store every single day seven days a week sometimes twice a day like today I’ve gone twice now so I wish I had some very loyal customer so just keep giving me my extra points that I supposed to get and I’ll be extremely happy thank you appreciate you thank you for your time 😎

The morning blood fuel. I always find it interesting when you treat your coffee shop like your dirty little secret. As a full-time mechanic father and husband I have found nothing more enjoyable than a delicious golden eagle just before a chaotic roller coaster. I super appreciate the staff and the well-rounded positive attitude I receive every single time I order from Dutch Bros. I do believe that the owner of Dutch Bros came to Utah on a trip and just like former history proclaimed that this is the place. Before long we will have Dutch Bros on every corner and happier civilization. Dutch Bros you guys make my mornings great!!!

Dutch bro h03$. I absolutely love Dutch Bro’s! I go EVERY single day. I get the small 911 freeze with 2 scoops of pumpkin, whip cream, extra caramel & extra pumpkin drizzle. I’m super bummed that they’re almost out of pumpkin. I think they should have it as a year round flavor. The Lodi, CA location is open 24 hours. During the day, they have AMAZING Dutch Bro H03$... the graveyard shift... they aren’t as personable and I end up waiting longer than I wait during the day when the line is wrapped around the building. That’s my ONLY complaint. Night crew should work during the day to see how it’s done, before they work at night.

Crappy app, crappy tipping system. Not sure why the same drink I order every time always costs different. Even after the pandemic, customers don’t even get to enter their own tip and sign off the iPad. The barista always signs off the tablet out of sight. App never shows current cost of drinks, cost breakdown, or history of past purchases. I even tried asking barista for a receipt. They said their printer wasn’t connected to their computer and wasted 10 minutes waiting for them and end up being told their printer is broken. That just shows every location never prints receipts and I’ll never know if the barista is tipping themselves more or Dutch is just upcharging ridiculous prices vs competitors like Starbucks 🤷🏻‍♀️

My account got deleted?. I’ve had the Dutch app since the day it was released, I use it every week and have loved the point system. However today I went to Dutch and was logged out of my account, when I went to log back in it told me that my account doesn’t exist. I’m heartbroken that I have lost hundreds of points and the fact that I’ve been a long term account holder has always been a silly little pride thing for me. I don’t know how to get my account back or any of my points / achievements.

Stamp cards saved more $$. I ran the numbers and stamp cards were probably a better bang for your buck. The old stamp cards needed 10 drinks for your next drink of any size to be free. Let say you’re getting a medium drink every time which is about $5. With the app, you would need to buy exactly 10 $5 drinks to get a free medium drink- the same amount needed to get a free large drink with the stamp cards. You’d need to buy 3 more $5 drinks to get a large with the app. I guess this would be better for people who always get large drinks since they’ll probably hit that free large in less drinks than people who get mediums, so I’m happy they’re dollar is getting them more. However I feel that medium is the most common size so this would effect a larger scale of their customers. The app itself is fine. It runs well, I enjoy the prepay option, and having an easy way to access the menu (even though I wish I could see the drink info, but they have that on their website so not too big of a deal for me). I also think less litter and waste from little stamp cards is a good idea; I just wish we were getting the same deal we used to get with stamp cards.

It’s a different and fun experience. I love going there. Anyone of them is just fun. I’m not sure what you guys do. But you hire some great and fun and full of energy people. And not to mention most of the time, everyone one of them, no matter what employee makes it…. It’s the same. You get just what you want and crave!! Keep doing what ever it is that happens there. Because I don’t speak for just myself. It’s a magical place to be. The service and people skills, energy, smiles and of course the drinks. It’s AMAZING. Thank all that works there. You all make it a GREAT PLACE TO BE!! GO IDAHO FALLS!!!!

Great app...quick & easy, but still informative. Always creative & fun - Love it ♥️. th it. Also it would be nice if you could expand the menu a bit - both my drink & my husband drink aren’t listed. We like iced salted caramel mocha & black iced tea with no sweetener. Otherwise the app is great & the service is top notch as always through it. Also, would love if you could expand the menu - both my drink & my husband drink aren’t on the menu. I like a iced salted caramel mocha & he likes a black iced tea with no sweetener. Otherwise the app is great & the service is always top notch

Dutch brothers just makes ya happy. Been a dutch brothers fan for many many years, pretty much since I move to the Pacific Northwest, so that’s like winter 2008. I like to joke that I am the most Boomer-est millennial that there is, so it took me 100,000 years to finally get this app. Now that I have the app, thanks to the youngsters who work at the Dutch locations that I frequent, and helping me out with it – I’m friggin loving it! It fits right in with the whole vibe of the Dutch experience, and it’s only enhancing my day to day, week to week life. If you’re on the fence about getting,Just download and enjoy!

Dutch broooooosssss 🤞🏼🤞🏼. Listen I’ve tried most of every drink their probably not every flavor because there’s so many but I will say this ever since they came into Fort Collins co I’ve been obsessed my sister is obsessed I love this place so much I should probably just work their with how many times a day I go over their , I’ve met some cool people that work their they all know me and know that we friends I’m always welcomed their with peace and love vibes and honestly when I’m having a bad day I know I can always count on my Dutch bros and the awesome people who work their also suppperrrr affordable let’s be real Dutch bros is life ! 🤞🏼🤟🏻🤟🏻🤟🏻

Quick, easy, hands free way to pay. I wish you could see order history and charges. It’s too hard to figure out when we don’t get charged correctly (like when the wrong drink was comped on a birthday order). Disappointed y’all did away with cherry flavoring. And since adding oat milk to your menu, I can’t trust anything but your sodas now (allergic and celiac). DB is becoming too much like a certain other coffee chain with a cult like following. We used to come here at least once a week (usually 5x) but the whole experience is kind of a let down as time goes on.

Dutch Bros lovers. We went this morning to get our drinks. Just too funny my two high school girls pulled up on the side of Sprouts next to Dutch Bros on fourth Ave. They jumped into their sisters car because we were up front 🥰 they were not going to miss their drinks and there a Dutch Bros stickers 🥰 Happy to say they still got to school on time. All the employees are the Best .Everyone that works there has such a happy spirit 🥰 I recommend it to everyone to come try their drinks Something for everyone 🥰 Thank you for Coming to Yuma♥️ ♥️♥️

Coffee lover. Love Dutch brothers coffee especially love that you can earn points using their app I love how friendly and enthusiastic the staff is when we go to get our coffees really wish though that they would have both sides of their drive-through open instead of one so that the lines could go through faster like it’s intended and although the coffee is good I wish the prices were at its highest Starbucks Other than thatI think that the app is great and the coffee is great prices need to be worked on

First time trying Dutch Bros coffee. Hello 👋 I don’t ever write reviews online. But, I did want to write this review. We recently got a Dutch Bros here in the Valley where I live at. I have always been addicted to Starbucks, and Dublin donuts second. Although, when I tried their hot coffee which is very rare for me to drink at all as I always drink cold brew coffee. Their coffee was AMAZING! I instantly fell in love with it! I wish there was a Dutch bros closer to me as this one is over 30 minutes away. But, I will say worth the drive. Plus, the prices are very reasonable, and that also makes me happy!🤩

Dutch Bros ROCKS!!!. I’m so glad DB FINALLY had an app!!! I absolutely LOVE the Sharp and Division DB! They know me by name and drink. They are always super sweet! On the rare occasion that my drink isn’t right, they gladly remake it for me and don’t make me feel bad about it.(Tried different coffee stands/companies and they aren’t always nice about it) All of the kind, smiling faces(pre masks) are a highlight to my day! You can tell that providing every customer excellent customer service is a priority for them! On top of all that, they support our community in soooooo many different ways! #ShopLocal #DutchLove #DBSpokane #CoffeeIsLife #DutchBrosForLife

Best coffee drinks ever!. As many times and locations i have gotten coffee over the years; I’ve never had any problems with dutch bros. The service is always friendly and coffee drinks have always been amazing. The app makes it easier to keep track of points as opposed to finding the several cards I had stamped. Thank you for the amazing product and service! The app idea was a fantastic idea especially for people like me who experience brain fog. Thank you again for being an amazing company!

Lovin’ me some DBro!. Whether we are in the dead of Winter, or the dawg days of a hot August afternoon, the kids who work each and every day are upbeat and ALWAYS engaging! In the hundreds of stops I’ve made, no matter which city or state I’ve been in, never once has one of your young Baristas greeted me with a frown, or asked me first, how my day was going… Y’all have a great product, with wonderful young adults who care what they are doing and how well they are doing it, unlike a certain “other coffee joint”, who shall remain nameless, but their initial is starbucks… oops 🤷🏻‍♂️ Cheers, GY of COS, CO.

Too much milk. I gave four stars bc every time I order the kicker, it’s pretty much all milk. So lately, I’ve had to add an extra shot of expresso so that you can actually taste the coffee in the drink. I shouldn’t have to pay extra to just have a normal cup of coffee. The flavor and serves is always great. Great atmosphere, but lately I’ve gone to other coffee shops because I pay the same price for a regular coffee without having to add and pay for an extra shot of expresso to make it good. Again, too much milk in the drinks. If it weren’t for that, I’d go to Dutch bro every time.

It’s great but is falling behind. The app runs smoothly and is great if you want to explore different drink options and checkout faster. But unlike its competitors, for example Starbucks, the app does not allow customers to pre order their drinks ahead of time. Not being able to pre order drinks has significant drawbacks for business such as Dutch Bros. Being able to pre order gives customers peace of mind, is efficient, and can be done on the go allowing customers to skip the line. At least when we go to other coffee shops and see a big line we feel secure knowing our order was placed ahead of time and we don’t have to spend too much time waiting in line.

Can’t login with email. Absolutely insane that there is no longer an option to login via email. Lost access to my old phone number, and keep getting emails about my birthday drink that I can’t use because the devs were too lazy to add an “email” or “forgot password?” button. Ridiculous that even though you ask for my email and hound me with marketing, I can’t use it to access my account. I also can’t just take the L and make a new account BECAUSE MY EMAIL IS ALREADY IN USE. Do better, you have the resources and it’s really not that hard. Looking forward to an update and improvement in the UI. I will not buy any more overpriced, mid drinks from y'all again until I can get my points at the very least.

Expiring Points. Honestly never seen it do this before but now the points expire? What if I’m so busy I never have enough time to go to an Dutch bros because it’s too far away from me? I can’t just go every day and save and use my points? I used to be able to use my points a few times without needing to constantly go. Also, they’ve become stingy with how many points you get per drink or however that works. So, now, they’ve made it more difficult for the people who like to use the app but don’t have the luxury of going every singular day to a Dutch just to get points for a free drink ( which used to be worth it in my opinion ) AND they give you like .5 of a point per drink. Got it good job dutch bros team👍🏼

Dutch Bros! ✨. I absolutely LOVE Dutch Bros!! It is one of my absolutely favorite coffee places! I really have no complaints outside of I wish they had the option to be able to place and order and it be ready for pick-up like Starbs! It would things so much more convenient, especially when you’re maybe in a rush but still need your daily pick me up! You guys should really think about it! It’s definitely a topic of conversation and would take your business to the next level of leveling up! ✨

Great app and great company. I’ve been a user of the app since it first came out. Heck I was one of the first users from January 2021. There’s really no complaints from the app it self. Well designed and well coded with hardly any issues. Love the occasional themes added to the QR screen. You need more of those. One suggestion is having a list of all the flavors. Sure you can search and see drinks with different flavor combinations but it would be nice to see an official list of all the flavors. It definitely would be useful for newbies to Dutch.

Can’t get logged in. I forgot my password but I thought that it was one of that passwords I always used so I kept trying different ones and I tried to change my password so I can get into it but it kept saying “bummer your tries to do this have run out(or something like that) try again later” and so I waited till the next day… and it still said the same thing so I undownloaded it and got it back… still saying the same thing. And I can’t make a new account because I already used my phone number for the other one and it won’t let me use it twice so pls fix it or u won’t have a customer. Cause this shouldn’t be happening it’s so stupid

Missing. The only thing I think the app is missing is the ability to send someone a gift card and to order drinks ahead. Where I live we have 2 in town and they don’t really get crazy long lines like other places so I feel like it would be useful to order drinks ahead for us but idk about other locations. Sending a gift card to friends or family would be great for like birthdays or really whatever reason other then that I’ve had no issues with the app at all 🤷🏽‍♀️

Customer Service excellent experience. The crew in Visalia California on Mooney I experience the best Customer Service I have had in a very long time the healthy communication I heard between employees telling them special ingredients and things about orders just within the drive-through line and the patients of the employees the best thing about this experience was the warrant greeting I got from every single employee and I pass-through for employees thank you for what you guys are doing and keep up the great work this deserves the five star quality review off of one experience.

Having a bad day .. The Barista apparently noticed I was upset the other day when I ordered my drink . I just kept my head down and said no small talk today please . And ordered my drink . When I went to pay for the app. He said it was free ninty nine , no charge.🥲 Just have a better day . Yes I started crying more … I didn’t realize other people saw the sadness in my eyes since I was morning the loss of my mother and was not in the mood to share that day . Let’s just say . His kindness and generosity made me Smile for a little moment that day . Thanks to the young sweet man at Airport way in Portland Oregon

My favorite go to spot now!!. I recently started buying at dunking since one has been built nearby to me and I’ve been obsessed since. I love that there’s menu items with energy drinks too so I don’t have to settle for a coffee or tea to get my caffeine source from because to be honest I’m not always in the mood for coffee. Plus the employees are always nice and I’ve never had an issue at this company’s franchises with customer service or the quality of the drinks. As I’m typing I’m literally thinking of what I’m going to order today haha.

Amazing Service. Pulled into line at the store on So Virginia in Reno, baristas was taking orders on iPad when she got to our car she asked if we wanted our usual drinks and named them exactly. My wife and I were overwhelmed that with hundreds of drive through customer she must see weekly, she remembered us and our drinks. I told her thank you and kept repeating how amazed we were. Especially since we have always worn our masks. I don’t even recognize people we know when they are wearing a mask. Outstanding job. Our drinks are always perfect. 👍👍👍 3 thumbs up. Thank you.

Where are my points???. I don’t see anywhere on the app that says that points expire after a certain length of time. I do not go to Dutch brothers every single day nor every single week. But looking into my account trying to figure out why all my points have disappeared. I see that since July Dutch brothers has been slowly draining my account of all my points. But I can’t find any information as to why or anywhere that it says that your points expire after a certain amount of time. I’m going to delete the app. I don’t like deception. If I’m going to be punished because I don’t spend enough money with you I will just take my money elsewhere to places where my points don’t expire and I don’t get penalized.

Never disappoints. Dutch bros is always top notch, we always have a great experience here! Even though the lines are out of control, the coffee at the end and the friendly customer service always makes up for it. Now it’s even better with an app and reward points for their customers! The only thing I’ll say is, for the long time customers that went through the pandemic without being able to use our stamp cards, we should have gotten free points or at least 1 free drink upon signing up. But oh well. Thanks Dutch bros for creating this app at least!

DUUUUDE!!!!. I so love Dutch Bros Coffee!!! I cannot get enough of their coffees!!! I stop by just about every time I get off work and or before work!!! So love all of their flavors!! And love getting their stickers too!! The workers are extremely nice and so friendly and so welcoming at the Norman, Oklahoma store!!! I highly recommend this to anyone that loves coffee and or anything to do with coffee and also they also have muffin tops!!! The best!!! I got my sister hooked on Dutch Bros Coffee too!! I tell everyone about y’all!!! Thank you so much for planting your store here in Boomer Town!!!! Jennifer Moore Peace Out!✌️

My Dutch Bros is AWESOME!. The Dutch Bros that I sneak away to when I need an Amazing pick me up beverage is located at Rainbow and Desert Inn. The Mafia Members there know how to keep it movin’ and how to make an offer you can’t refuse (like offering my weenie dog a puppaccino). The peeps here are ALWAYS and I do MEAN ALWAYS friendly, fast, courteous (what’s in this stuff anyways that makes everyone so chipper?). I and my Dapple Dachshund love you guys at Dutch Bros…my fave is a Large OG Gummy Bears with either Rebel version or Black Tea. Keep it up Y’all…you guys have DEFINITELY snagged me away from Starb**** (I promise I won’t say the whole curseword…

Recovered a customer!!!!. I Went to a different location than my neighborhood location located on Decatur and Hacienda because last time we waited at window over 10mins I told my kids we are leaving because no one acknowledged my kids at all! even if they would of told them give us a min, well take your order!!! Bt today I went to the location on Sahara and Valley View great experience very friendly and fast!! I truly love the coffee bt last experience prior to today was bad bt today was wonderful thank you

Need to add pre-ordering and purchase history. I use the app frequently and I have never had an issue with it. A couple suggestions: if customers were able to pre-order drinks and have them ready when the Dutch pass was scanned, it would reduce the amount of time the baristas spend taking orders. If we were able to save favorite drinks, it would make it that much easier! Second: it would be really useful if there was purchase history available in the app. When ordering several drinks, it’s hard to know if they were rung up/ charged correctly.

It’s about time they got an app!. I’m so so happy that there is finally a Dutch Bros app! This is the best coffee shop I’ve ever been to, and I’m so glad they’re expanding across Colorado! Very happy with the app, the ability to pay with it, the fun stickers and replacing the punch cards with the point system. I have just one tiny issue—I have a notification that won’t go away. I have clicked literally everywhere and it won’t disappear. Very minor thing that does not detract from the amazing Dutch Mafia and the tasty drinks! (But if someone could figure out why it’s there, that’d be super cool)

The Vancouver Mall Coffee Store Location. I needed to drop a note to my Dutch Brothers Family Clan!😊 When my wife and I were living in Vancouver, Washington, we were duly impressed with the Dutch Brothers Family Clan at the Van Mall Store location we love all the kids who work there they are like our own muck impressed with the founders vision for a Coffee Business. Great Coffee great Coffee drinks and the excellent alternative drinks there too. In the part of Oklahoma where we are at the closet place is Oklahoma City 😳😂 You need more locations here in the South! So, we can teach these Southern folk how Coffee can really be! Miss our Dutch kids at the Van Mall 😊

My favorite treat. I have to say, I was thrilled when Dutch Bros opened a store so close to where I live and work. However, even coming between 6:10-6:25am, it is a long line and they do not always have an extra person outside to take orders. In fact, a couple of weeks ago, I had to pull OUT of the line, which is not easy with their set up, because I was going to be late for work. Other than that, the employees are always pretty happy and upbeat for such an early day. And the new caramel pumpkin brûlée, is super-dee-duper!

Always Awesome! ☕️🐾. Not only is the coffee terrific, but the staff and owners are always a delight. Even if I’m having a bad day, they never fail to put a smile on my face! It should also be noted that Samson - my King Charles Cavalier Spaniel - loses his mind every time we get close to the establishment because he knows he gets a puppaccino, as well as all kinds of compliments and kind words from everyone working there. Thanks for such a positive experience; never underestimate how much your cheerful smiles & yummy coffee make a difference in someone’s day! 😃

Late night slackers. All but one time that I’ve gone late at night it’s taken five minutes per car. One time there were only three cars and four people inside the hut and it took almost 20 minutes to get my drink and each car waited over five minutes, it wasn’t just me. During the day they’re a lot better. At first I thought it was because of their age but they have young people working during the day also. Maybe the slackies get the Night Shift. The coffee is great, it’s not over burnt like Starbucks. But sometimes I like that better taste. Not late at night

Coffee swag ;). Better than Starbucks by a long shot!! Love the coffee it’s bomb and the people are always in such a great mood! I also May have one request if we could make possible.. let your customers order the swag online too it’s not fair to see the cool swag the employees get to rock and meanwhile I have to just order coffee… I’d like the clothing available to us as well bc it’s awesome and why wouldn’t you want billboards walking around in your swag? Just throwing that out there.. you can throw it back but throw some swag my way too ;)

Love it But Seriously Upset. Love the drinks and baristas at locations, but for about past 3 months I haven't been able to get into my app so I can use my pass which has lots of $$$$ on it. It just pulls up the Dutch Bro.'s page but ABSOLUTELY NO access to the actual page to sign in for your pass/ info./ menu/ etc. was going to delete app and try to reload but then it stated it would delete all info. I'm not about to risk all the money that was put on my pass to try to see if a reload will finally work. Tried to trouble shoot but nothing on a situation like mine. Tried to contact developers but all it does is pull up frequently asked questions. Please someone contact me about this. Had to stop going because of this situation. Will give the 5 stars once my situation has been fixed.

Been waiting for this and it does not disappoint!. I’ve been patiently (or not so patiently😜) waiting for this app and it is everything I was hoping it would be! Really easy to install and set up. You can load and re-load money on there if you want (but you also don’t have to to get rewards) and you can even set up auto load or auto tip. The points system is fun and so are the stickers; they make a happy place even more enjoyable. Overall, I love how easy it will make stopping at DB every morning!

Sonoma Store. Our Sonoma California location is absolutely fantastic. Every employee is personable and always has such inviting and professional customer service. I was a barista for 18 years, owning my own coffee shop for 8 years. I can spot the natural customer service abilities from a mile away. It’s the “little something extra” that training doesn’t teach. The staff at this location has it in abundance. Thank you for always keeping it an experience worth repeating. Our family loves coming in.