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Inkhart - Great service but...
So I love that this app lets me control all my kid’s phones, tablets and computer. The only downside is that I have had issues with the app itself acting like I don’t have a subscription (but I do) and neither Apple or Mcaffee support knew how to solve the problem. Eventually I figured out that if I open the from a different location, it opens correctly.
тσχιᴄ - This is messed up and I am disgusted
So you people are going to control children’s lives?!? Do you remember when you were kids and could sneak out and have fun. Kids just want some freedom they don’t want to be the weird kid that can’t do anything cause their parents don’t trust them. I am disgusted with you parents who SPEND MONEY to control your kids lives. They can only live once let them make the best of it. Let them live their lives. I’m sure they will appreciate I have a great relationship with my kid he talks to me and is always open. You installing this ruins your relationship with them. I know when I was a kid and my parents controlled me I was always angry at them. That’s why I swore I would never parent how they did. And my kid loves it. I suggest you do the same
Cjg11613 - Very crappy app. DONT WASTE your TIME
So since may of last year been trying to get refund. Going back and forth with the company mcafee. Finally at the end of january 2020 they tell me that i need to go thru itunes for refund since i got app thru itunes. So for the past 8 months NO ONE could tell me this? I told them from beginning how i bought the stupid app and not one employee could tell me that? Not even the 2-3 “managers” could tell me this months ago? So now im out the money i paid for. I did talk to apple and the best they could do is prorate refund. So i got 13 freakin bucks back from the 50 i spent on it. Mcafee wont be getting my services anymore. And they can thank their customer service reps and “ managers”.
WillowGurl510 - HORRIBLE
This is the worst app ever!!! There are so many more better options than this, my kids have been hacking into it and turning everything off! When I first got it, I recommended it to my neighbor, and her kids just stole her phone to turn it off! We don’t even use it to be “safe.” I just use the time out and the schedule. If the developers want a suggestion, make it so that the adults can use their phone numbers instead of their emails, because emails are a LOT easier to hack apparently. Make it quick, or I am NEVER using or recommending this app again!!!
OneKrazyMom - New User
I am just starting to use this. So I’m sure I’ll be updating this review. So far I like it. It was easy to set up. I do have a suggestion: allow parents to set hour and minutes on their own. Like instead of half hour increments do by 5’s. For now I’m giving it four stars.
546CW123 - Not all the features needed
I downloaded the app because you can manage the amount of time your kids spend on their devices. Unfortunately, you can only select the hours of the day they can access their devices, and not set a time limit. It allows you to pause their devices, but I don’t want to have to keep track on my own.
Palo-Alto-User - Poor Performance & Functionality
I have been search for a flexible parental control app and I have tested a number of the highest rated apps. Then, I came across SafeFamily. I have tested the app for over a week now and I can confidently say that it suffers from basic yet important performance issues and lacks flexibility. For example, in many separate occasions, I grant access to the children devices (remotely through my smart phone or locally using the child’s device) but the children devices remain locked.
zelle28 - I wish I could give this a zero
We had gotten this app because my brother and sister were addicted to their devices. After the 30 day trial we were unable to take the app off of their devices. We had to actually reset them and lost a lot of their things. They lost all their Minecraft worlds and honestly I am so mad at this company. I will never get anything of this mcafee company. I HATE IT. Do not get this if you do not want it to take over your child’s device forever.
Th-lee - Good
I am happy with this so far!
Jg527 - Love this app but since last update, it’s draining my battery!
We seriously love this app! I can control everything on his tablet and see what he’s doing!
Since the last update, it’s draining my battery! My battery usage is showing 53% of my battery today was used by this app and I haven’t even accessed it once! Please fix this!
casgamer78 - Lag and glitches TERRIBLE
I am the parent. I put the family safe on my kids’ PCs. The program did nothing but give us headaches for 2 days before I uninstalled it. The only thing that changed was this program.
On one computer the headphone jack stopped working and on the other it messed up screen settings. It also had SO MUCH LAG on both computers it was like using a 1985 word processor.
I spent 30 minutes uninstalling this program from 2 PCs. I had to do the “allow uninstall” link 5 or 6 times on each system before it finally accepted.
Even after uninstalling, the headphone jack still didn’t work until I did a full factory reset.
Gigantic waste of time in an otherwise ok lineup of security software.
sjspas - Not good for IOS
I have an iPhone 8. This app doing not work iOS system. Had to delete and download multiple times, had at least 3 calls with help desk, and it still doesn’t work well with iOS. Eventually I stopped trying, deleted it from my phone and just use the screen time features. Interestingly it stopped working right after the refund period so I can’t get my money back.
dunnd482 - Dtm in the morning podcast
I think this is a good And smart app
For parents to get to see whatever they want to get to see on the kids
Annoyed and frustrated mama - Issues with my kid being able to delete it even when she shouldn’t have been able to.
Issues with my kid being able to delete it even when she shouldn’t have been able to.
Sellit227 - Will not install on iOS 13.3
Will not work with iOS 13.3. I tried to install it and it would take it to my settings screen and then back to the app but the box was not checked so I was unable to proceed. I deleted the app and reinstalled it three times with the same results. I give up and moving onto something else.
WOB Fan - iOS 14 update?
Seeing you just released for 13 2 months ago, how long is it going to take for 14? All the app died is crash, location not work, pause/start takes hours. App crashes on open on an iPad. Parent control crashes on location update.
Catttttt222222 - Cannot even log in
It is quite frustrating to have this app. It does not have clear instructions. I tried to register and it keeps saying my password is wrong. I reset the password and now the password is correct but they don't log me in. And no clear r reason and no error message. Waste of time :( not happy
HiddenTigerCrouchingDragon - Great Experience
It’s never been so easy for me to keep my kids from misusing their iphones. SO HAPPY McAfee is offering parental control services like this now. Thank you!!!
dwsk1234 - Doesn’t live up to claims.
I got this app and paid for the yearly subscription. At first it worked perfectly. Then the app suddenly stopped pausing or even shutting down my kiddos phone for the night. I have repeatedly tried to speak to customer service with no response. I am at my wits end and really regretting the fifty dollar fee I paid.
Thnkr2 - Crappy app
Product does not work well at all. Difficult to make work. Time rules easy to set up but requests for access take hours to complete. Very poor development work. I’d be embarrassed to call this my app.
Find something else to monitor your kids devices.
Can’t give less than one star.
mxnymanny - Doesn’t work
Doesn’t show The right location of my child after hours of my child leave a place the app shows that was in the same place , when I want to unblock some apps on my child phone the app doesn’t work and also my child was able to uninstall the app
Stkino - Very Easy to Use
Simply put, this app works and works well. Another quality McAfee product!
OAA OSA - It works but an other thing
It works I can block apps and other stuff but you know your child can delete the app so please don’t allow them to delete the app mcafee
nicoledvm - No actual screen time limits
This only limits time of day use, not limit the minutes used. My kid will never get off his device unless he knows he has an hour limit. I don’t mind when he uses it, I don’t want him to over use it. This may be good for teens but not younger kids that need a concrete Times Up app.
SCAM FOR LIKES - DO NOT DOWNLOAD!!
This app messes up your phone screen. If you block apps, it goes into alphabetical order when you unblock. Its really frustrating when you have to re organize your phone when this dumb app takes everything out of folders and then GLITCHES your phone. I WOULD NEVER RECOMMEND THIS APP TO ANYONE!!!
Mikdre - I hate it
It’s so annoying! My mom is like attached to it! Don’t download it! I was embarrassed at school!!!! I got bullied for it!!!! Parents if u download this app cause your kid(s) aren’t behaving, don’t, it will only make them extremely mad and they could eventually hate you, take it from a girl who’s step mom downloaded it
steffgmn - Frustrating
I love the concept of this app and it was working fine but lately the app is useless. I paid for a subscription and the app kicks me out as soon as I get in! I am very frustrated at this point.
Cindy🎶♌💞 - Nothing is free
I don’t want this app it just block all my stuff from my phone I erased it and it’s still that same not a good app because they want to charge you $10 pier month not Worth that try to cancel it but I don’t know how it’s not letting me there no CANCEL button anywhere 👎🏽😡
llkjhbbb - Worst
Two days in and it’s malfunctioning. When my daughter request access to you a particular app for 30 minutes when I approve it, it still doesn’t work. Now it’s taking forever to load
lewishunter19 - Automatic shut downs
The app doesn’t even stay open long enough to do anything. The smart family app crashes constantly and there’s no phones connected to it. Such a disappointment!
JACOPG13 - Hate it.
Doesn’t show me anything that my kids are doing. If you use iPhones you will have limited access. I can’t even cancel my subscription because it doesn’t work correctly.
bro_chills2 - Causes viruses-TERRIBLE
The app never works it’s always turning off the phone when it’s not supposed to and the quality is terrible. It has now given my phone a virus so then my phone keeps shutting off
Sockprint - Not what is advertised.
I can’t set the total amount of time my child may use or select specific apps that my child can use.
GleamML - A scam
they took money out of my account every week instead of every month and actually my kids location never was accurate
Droste19 - Won’t load - cant modify at all
Won’t show anything - can even set up restrictions or monitor. We have updated/new iPads - an are already McAffee customers. This is terrible!! Doesn’t work at all.
penutbutter9 - Horrible
My mom downloaded the app and did the free Trail and when it was over my phone is still cutting off and the app won’t let her log back in to turn the restrictions off😡🤬
madmother39 - Worst app
It bumps you out take forever to unlock I had better ones in the past. Now that I changed phones I can’t go back. Time for a refund
RosieZamo - App not working
Downloaded the app but after trying many times to check admin rights it won’t let me. Cant even click next.
jnan1954 - Doesn't work
All I get is a blank white screen.
unhappy0009 - Can’t make it work
First time user, trying to sign in, keep saying my password is wrong, reset 3 three times, still not working
isjdjxksk - Poor work time
It’s take too much time when i want to allow to my kids their devices😰
Jammer26z - Distance
So apparently it only works when you phone is nearby the phone that controls the screen time, I DO NOT RECOMMEND THIS APP!! 😡
jaueujsjxje - Thank you this is very helpful lol
Aliyah is here - Absolutely horrible!
I would not recommend this complete invasion of privacy.
Linh💕Chi's - Man use
I love it thanks.
Reba Chula - The worst
This is the worst app ever give out wrong location information
Enzo-Marco - Lame app
The GPS is off by 1 mile. My wife is in the Pacific Ocean!
Maps don’t populate in the mobile app. Pinwheel of death.
Cannot distinguish devices form one another.
Kids easily hack the app.
Tech support is lame.
Very disappointing. Sucky functionality.
trbrownround - Apps
My daughter apps keep locking up
264810462 - Worst app ever broke my phone.
Worst app ever broke my phone.
Wilabie411 - It bad but ok
It’s nice but it’s got a really bad glitches
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yeseecan - Good for Family’s
I use this on my family of 5 and it is really good because I can see what they are doing and could you please add what the we’re doing on the app they were on
thewitt..! - DO NOT GET
Hands down the worst app ever. This app has rendered my sons new phone useless. Even after deleting his profile from my phone it still is in lock down. I have wasted a whole day trying to fix. Left with little choice but to reset his entire phone. Just the way everyone wants to spend their weekend. Save yourself the hassle and get use another app.
To update - interestingly it was my 14 year old son who found a way to solve the problem. He was able to disable my access to his phone through the app setting (his profile was still on my phone). This effectively makes this app a complete joke as kids can disable the monitoring capacity of their parents. I spoke with a friend who is a software developer who had a look and commented that a good portion of computer savvy kids today would be able to hide from their parents or block their access. So, for two reasons, it stuffs up your phone and it is a very poor monitoring system, don’t get this app. NOT SAFE!
Rowie 😜 - McAfee promises so much delivers so little for iOS
This app simply does not work of Apple products. It crashes CONTINUALLY to the point where you will take 10 mins simply to try and change any restrictions you wish to have on your children’s devices (it crashes in seconds after opening it)On iOS you cannot track movement or location and it crashes so quickly (within 10 seconds of opening the app) that there is no ability to regulate anything. This came as a complimentary download with our Optus Plan but they would be better not to even offer it on iOS devices.
Just a complete disappointment.
*Update. The developer got in touch and after going through the issues I had been having the latest update has made the app more useable and it no longer crashes.
banannasrule!! - DO NOT GET THIS APP!!!!!!!!!
Originally I thought this app was great. It worked for the first 15 minutes. After that it started blocking almost all of my children's apps, until there was nothing left but some of the apps their iPads came with like settings and iTunes. Even once we deleted the app the problem didn't stop. After much frustration we found the problem. We had to delete the profile from settings.
Please fix this for future users. I will not ever get this app again.
I had the same problem as Gupshaney. So this wasn't a one off thing. Both of my children had the same problem.
choffie2007 - Make your app work
This is good for restrictions but when it’s time for something to turn it sometimes doesn’t and we try to turn it off and on and it still doesn’t work, please try fix this it would be much appreciated, it especially was hard when remote learning came because the apps wouldn’t turn on
Gupschaney - Doesn’t work after few days
I set up screen time rules on my sons iPad. It worked only for two days. After that it never worked and blocked all apps permanently irrespective of the time set. I had to delete the mdm profile from the iPad eventually to enable all apps. Tried reinstalling but it had same issues again. What’s a waste of time and effort. 👎👎
Bundy80m - Not that great
I paused kids screen time but they can still use their phones
I can stop them using individual apps
Not overly great for a premium service
All have iPhones
GAW fail - This app is trash
We got it free as part of our Optus family bundle and it’s been nothing but problems. Set screen time locks but it won’t shut off at the times specified, location only works when it feels like it and now it’s not doing anything at all, I can’t make any changes or delete it off my boys phone. What a rubbish “family safe” app.
CValleyGirl - Temperamental & Ineffective
Time restrictions and pause functions don’t seem to work at all despite having the correct date, time & location on each device I Google how to fix the issue, followed the instructions & it still doesn’t work. I definitely won’t be paying for this app.
Acacia spooner - Not happy
I had this app on my iPhone but my dad had to put this app on my iPhone to “protect” me it didn’t do anything it should do like I deleted the app but it is still on my iPhone and I can’t FaceTime it caused my dad a lot of stress to try to figure it out but the apps useless it won’t even turn my iPhone off at night or early morning
dressof - Very risky
This app doesn’t work as it says. They don’t give the permission to access apps that we unblock and there is a risk of need to reset the phone to work properly without the app as it access the phone as an administrator app. Don’t use it.
Raman12345678 - Doesn’t work
While setup, trying to tick Admin rights checkbox and the app just hangs. Tried everything. It worked fine for my other son’s iPad setup. Very disappointed!!!
anitatheg - Worst app
Completely destroyed my new phone. Configuration + Setup got deleted. This app is a hot piece of garbage.
traindriverrev - Deleted after 12 hours
Came with phone plan. Except it says I only get 30 days and I thought I got it for the life of the plan.
That’s a moot point anyway. Trialled it on one of my kids’ devices. When I tried to free up apps for them to use, the McAfee app kept timing out. So I’ve got a kid screaming she suddenly can’t use YouTube and I’ve got an app screaming it can’t update her phone.
So I deleted the management profile from her phone. That’s the quick fix. Deleting the app will come later.
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Yanick Poulin. - This is the best app ever.
It beats the famisafe in a heart beat. I strongly recommend this product to all parents.
kdgblkmk - Crashes
When it works it’s a good program but trying to use the app it crashes all the time. Have to delete and reinstall/log out back in way to much.
Contacted support they have escalated it and told me not to delete the app until the developer calls or emails. Still can’t use App. It’s included with a paid service so at least I’m not wasting my money on this.
JONNY5985 - Can't even open
I tried this app on my ipad
Couldn't even load
Macleoddoelcam - Absolute crap
Locks up the phone for no reason, doesn’t follow the scheduled outage times. You will regret this app.
prattc7 - Pointless if you want to block websites
The program cannot filter and block websites on iOS. Pointless.
Engineering - Does not work
I set it up. For some reason my child had no access at all. I checked all the menus and options, but no luck. Needs a major overhaul
啦啦啦求NB - Needs improvement
I need a function to disable the apps one by one, cuz some apps are rated as 17+, but it’s actually appropriate for kids to use. Hope for improvement!!!!!!! Thank u!
mrc_ca - Keeps Removing Apps
I’ve allowed a number of apps on my son’s iPad. But when I install the admin access it keeps removing the apps I had already allowed my son to access.
Maliwindsor11 - I can't unblock the apps
My father had put this on my iPad and he wanted to try blocking the apps to see what happens and when he unblocked them HALF OF MY APPS poped up and the OTHER HALF DIDNT and the apps that didn't pop up are ones that I use everyday.
Belanf - Bugs
A beaucoup d'erreur et aussi je ne reçoit aucune alarme
Kindy parent - Doesn’t work
I completed all the steps to setup the app on my daughter’s iPad with the admin rights to me on mine as well. I setup the time-of-day limitations from 9pm to 7am daily, but it doesn’t work. This morning I went in and she’s watching Netflix at 6:20am and I’m typing this from her iPad at 10:42pm.
anoiyed - Don’t don’t don’t don’t install
I didn’t believe when reviews said over a year ago that bugs would not be fixed for this long! It deleted all the apps... including the App Store app! What a waste of my freaking time! Why keep a product offering that does completely nothing and causes more issues? Please take this app off!
41trixies - Lost control
All of a sudden it is no longer working. The apps are gone and have not come back. My son is allowed his iPod on Saturday yet none of his apps are there and I cannot delete and re install.
Brenlynn71 - Deleted Everything
I put this app on my 12-year-old daughters phone and it seem to delete all of her downloaded apps including camera, the App Store among other ones. WTH?!?!
Strenadine - Not great
The only thing this app did was to set daily limits- but not how many hours. Instead, what time from the am and pm it was to be allowed. Not very helpful. It "offers" blocking certain content and apps, but Apple Family already does that. Plus, my son just deleted it off his iPod. Not helpful. Glad it was free. Trying to find a good app to help control screen time is quite the challenge.
Simran--- - Annoyingly dangerous
You download an app to help your kid manage their screen time because you're tired of arguing with them, and the app deletes all of their apps! Over an hour of technical support to get the apps back and delete this app for good.
Beyond this fun evening, icons for functionalities were missing - instructions references icons / buttons that didn't exist. I also couldn't set multiple time slots of 'app time' during a day. I also couldn't customize each day - can only set a time for all five weekdays and the weekends.
Overall, needs a lot of work.
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