Drive Safe & Save™ App Reviews

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Needs quite a bit of work. A few annoying things I noticed: acceleration. I drive a Prius so there’s no issue here, we all know it takes a minute or two for Prius to get from 0-60 Speeding - speeding for passing and getting over onto the right/slower lane, really?? Braking. The app doesn’t differentiate between unsafe braking, breaking because the light is changing and you really don’t want to run a red light, breaking because someone cut me off so I’m trying to be safe, breaking because one of neighbors’ kids decided biking in the middle of the street is more exciting for everyone else, breaking because the turn to my house is by turning left and cutting over two lanes of traffic and I need to slow down to get onto the turning lane… this is just plain wrong Phone distraction. I noticed that picking up a call over bluetooth doesn’t count as phone use but using google maps or having the passenger use the phone for whatever reason does count. If you have 10 trips with no incidents your score goes up by 1 point but if you have only ONE instance when you’re breaking to avoid going through a red light for example you lose a point?? Seriously???? That’s wacky if you ask me. Please, continue to work on the app. It’s a great idea/concept but does need lots of work.

Dings you for no reason. I had a 1 star review here before however it seems they removed it. I can tell you 100% that this app and monitoring system is junk. Unless you accelerate from 0-45mph in 40 seconds, it will ding you for rapid acceleration. 40% of the speed limits are wrong, it dings you for speeding when the speed limit is posted 65mph, it’s things it should be 45/55 on sections of freeway. No amount of calling to report the changes works, they fail to update the app to fix it. I’ve given up trying to report the incorrect speed limits. This is either a poorly implemented system, or a scam. The only reason I still have it is because they happen to be the cheapest insurance in my area and a 5 dollar discount is better than nothing. Honestly when a cheaper option comes along, I’m dropping State Farm. And good luck letting your passengers or kids use your phone while you drive, that counts against you too. Including unanswered incoming calls, because it registers as screen input. Overall, 0/10. Worst discount system ever. To top it off, I’ve almost been rear ended 60% more overall since I’ve been using this app. Instead of safely going with the flow of traffic, I’m now a moving speed bump going slower than everyone else. And people road rage at me for accelerating so slowly to not get dinged This app causes more harm and more safety risks than anything.

Good but may need improvements. I’d like to start by saying that I actually like the app for the most part. Pretty cool way to track your trips and see how you can improve your skills if necessary. I do have an issue as I keep getting Hard Breaking Events when I did not and not sure what or why it is thinking that I did. I’ve had a couple of times that were completely correct; one that was my mistake and another when I was cutoff by another vehicle. Not sure how the app can be improved to note when you have to break swerve to avoid an accident but concerned with all of the other times it is nothing an event that did not occur. It also does not do well with certain corners. I have a few right turns in my area that are at 45 degrees plus a highway off ramp that has a lane that directly merges at a comfortable degree onto the surface road but anytime I take those turns it is grading it as a fast cornering event. Other than those two issues most everything rose is extremely accurate. For now I’ll keep using it but if the two issues mentioned are not corrected I may have to stop using the app.

Advertisement lies. My agent, Reeves Maddox and the entire tech department were unable to give me the specifics as to what numbers are needed in order to achieve a 30% discount. The same explanation of one’s driving habits, specifically the breaking, acceleration, cornering etc. determine your discount which does not explain the metrics used in order to receive your advertised 30% discount. I had to write a letter in order to finally get an answer. Apparently my having driven approximately 4000 miles and maintaining an average of 97% according to your app is not nearly sufficient enough to warrant a full discount. to add further insult to injury I have bundled my house insurance with my auto insurance, and have not had an accident or ticket in years. After months of trying to get an explanation I was told that in order for one to receive a 30% discount one would have to have driven around 500 miles for the year and averaged virtually 100% on the app. Furthermore, I was told that there are plenty of elderly, retired citizens in the state of Florida who meet that criteria (are you kidding?) Thus your advertisement that safe drivers can achieve a 30% discount is virtually impossible for anyone that drives to and from work and has a normal life. Why would anyone even have insurance if they are driving that little? I find your assertion that safe drivers can receive a 30% discount virtually unattainable in the real world. how utterly disappointing.

I. The drive safe and save app is still recording my mileage saying I’m going way over the speed limit when I not and you guys took out savings away on this 6 month plan but no one will give me a straight answer about it not someone from drive safe and save when I call the telephone number or our agent and it’s not right that the app has to be on always for u to record the times we drive our cars and know where we are 24 hours a day you don’t need to know where we are every minute of each and every day I been thinking of dropping our policies back to what we had before we changed it to the million dollar policy we have now if u guys are going to take our savings away from us without any reasons our agent just keeps saying to call drive safe and save and you guys keep telling me to talk to my agent I keep getting the runaround I’m tired of getting no right results

Your update needs updating. I called technical support and it was a joke. I spoke to a computer impersonating a human. The customer service person didn’t understand customer service and kept asking me to repeat the reason for my call 2-3 times. Seriously was she hard of hearing!!!! After being on the phone with this person, I was informed the issue was due to my mileage was out of date! Seriously!!!! That would cause an app not to allow someone to log in or to not recognize an eligible vehicle!!! I have never heard something so ridiculous in my life. I have been able to update my mileage previously in the app before why all of a sudden has this changed! In addition, my insurance doesn’t renew for another two months. You need to fix your app in regards to “easy” right or left turns. There are some intersections where you don’t have to stop, but have a turn arrow that allows you to turn. This goes against your driving. Sometimes I think this benefit is not worth the hassle

Overall good, but. I will say what everyone else is saying. I understand that an app like this won’t be perfect, and it doesn’t take external factors into account. The main issue is the hard braking assessment. I understand that it’s trying to discourage following too closely, but getting dinged for braking when a light turns yellow or when someone cuts me off is quite annoying. If I ran the red light, I wouldn’t get points taken off since there would be no hard braking, but I would rather not do that. The other one I find an issue with is the cornering. My area has a lot of multiple lane roads to turn onto, so wider turns at slightly faster speeds are acceptable and manageable. The app doesn’t think so. I don’t think it’s reasonable to expect me to slow down to 5mph when I’m making a wider turn. It just gets people angry and can be more dangerous, especially in heavy traffic. Overall, the app is fine and there’s a discount no matter what. It’s just annoying that you could be the best driver in the world and not have a perfect score because of external factors.

Not a true acessment. I don’t believe this device provides a true assessment of my driving skills and abilities. While it registers that I am ‘using my phone’, it doesn’t know for sure who is using the phone. So while I am driving, my son, sitting in the passenger seat, is using my phone...NOT me! Yet, it registered that I am using my phone, and marks me down. Or another situation that should not be counted against the driver is when the driver is using the GPS on the phone for navigation. During this instance, the driver isn’t handling the phone, but the phone just instructs where to go. Additionally, when the phone is used in hands-free mode! How is that counted against the driver? And, it may make me down for braking too fast/hard, but it doesn’t know that a big-rig just pulled out in front of me, and my quick reactions to brake hard just saved my life, along with all my passengers lives...when it was the big-rig’s fault for pulling out in front of me to begin with. So, I think there are some areas that need some tweaking that needs to be done to make it more accurate.

Allstate’s Drivewise is MUCH better. You really need to merge the Drive Safe & Save functionality into the main State Farm app and have it run solely off the phone’s location services/GPS. This is how Allstate’s Drivewise works, and it’s MUCH better. Drive Safe & Save is dependent upon an external Bluetooth device, which interferes with other Bluetooth activities a smartphone may be conducting at the same time, such as streaming music through a vehicle’s audio system or streaming driving directions via a GPS mapping app. Also, if someone is streaming music or utilizing a mapping app for driving directions, the Drive Safe & Save application senses these activities as cell phone usage while driving (i.e., it perceives these activities as distracted driving). Drivewise does not sense these as cell phone usage while driving and, therefore, does not register them as events. If I were the developers for this app, I would go back to the drawing board, tear this app apart & rebuild it from the ground up so it functions within the main State Farm app, functions like Drivewise does, and allows for more policy owner control over what trips should be considered true events. Drivewise is, by far, the better application in both design & functionality.

Good Start, Needs Optimization. Overall the layout and functionality of the app is pretty good. The details for each trip were nice to see, but they recently removed the star rating from each trip summary. Now you have to go into each trip specifically to see how you did. The extra claims/taps seem unnecessary. Also, there have been times where I’ve been “dinged” for items like speeding, or hard braking, but when you look at the associated map, there are no occurrences reflected for location. It makes me second guess the legitimacy of some of those reports. Lastly, there are some scenarios that I’d like to see addressed. For example when I’m stopped in a parking lot either waiting for my kids, I may use the phone. Once I resume my drive (with them in the car) the app can ding me for phone use. That doesn’t seem right. Also, I can’t let anyone use my phone while I’m driving Or, use my phone in my own car if someone else is driving. The system isn’t smart enough to know the phone is being used by a passenger. I’d like to see that addressed.

App is a bit unfair at times.... I enjoy seeing the feedback on how I am driving. My husband and I compete for the highest score. However, there are a few things about the app that I don’t like. First, I wish that I did not have to be logged into all of the vehicles on my account. I drive a car other than my own very rarely. But my phone will hook to my husband’s car when I’m a passenger, and then I get his driving score. But what’s worse, if I pick up my phone while we’re driving down the road, I get counted off... and I’m not even driving! I really get aggravated by that. Secondly, I have been doing nothing wrong and have been counted off for braking because I chose to stop rather than run the red light, or because I came over a hill and a farmer was stopped in the road. Situations that are completely out of my control, and I get counted off. That also irritates me a bit. It is a bit ironic to me that I get penalized for not running a stoplight, but if I were to run through it, my score would not be affected. Seems to me, one of these things is worse than the other.

Much better than previous version - still more needing to be done. While I can certainly understand the issue some may have with the new ways of the “grading” with the update there are many more positives that outweigh the minor issues. I am a big fan of the fact that I will be able to easily track my mileage on business related trips when it comes time to do my taxes again as I spend a lot of miles on the road with my profession. The idea of my grade being hurt by using my phone while driving has helped reverse what was once a bad habit of mine. With that being said, it is unfortunate that I can be punished for phone use when my significant other is using the phone to find music, etc. Overall, I am very pleased with the upgrade and look forward to seeing the smaller improvements to come. One suggestion would be giving the user the option to either label a trip after it has been recorded or choose the nature of the trip before it starts such as “work related” to help with the tracking of total miles for those of us who use our business miles for tax deduction purposes.

Good app, but too sensitive. The concept is great, it’s a little too sensitive for braking the most, and for turning to fast also. I have been marked down for the braking my car did to lower speed, and even if you leave a very safe distance in front of you, when that person in front stops hard, you will still stop somewhat harder than normal to keep that safe distance. Has nothing to do with being too close. Or say the light changes to yellow, you know it turns to red fast so you stop to catch light but have to brake harder to stop in time. It’s not an unsafe stop, would definitely be more unsafe to run through intersection on a red light. The braking gets me frequently and I am definitely not stopping too hard. Occasionally the turning to fast gets me, but the speed it wants you to turn is more unsafe then going a little faster to the points it’s says typing turned too fast. Have never had an issue with accelerating too fast so that doesn’t seem to register as too sensitive for me.

Does not accurately record my driving. I had an average of 95 and above for the first few months I had the app. This is my last month before my renewal and it has consistently rated me very low by giving me low scores for speeding and acceleration. I have been doing “test runs” by deliberately driving in the same areas and recording my mph. It said I was speeding in a 60 mph zone when I had my cruise control on 60. When I hit the area in the highway where the speed limit increases to 65 it immediately shows where I am speeding when I increase my speed to 65. I work off of this highway and travel in the 65 mph area frequently. I drive a 6 speed and it also gives me low ratings when I turn onto busy roads where you have to turn onto them and get moving or get ran over. It is not a high rate of acceleration but just moving with the traffic to keep it moving. I was told by my agent that your discount does not depend on these scores and it is mostly determined by the number of miles you drive. I drive less than 7k per year. I live 2.4 miles from work. The commercials give a completely different story. I believe it is a device that is not accurate (as i can prove by it saying I sped when I was going the speed limit) and I will leave State Farm if I do not get a good discount.

Big brother is watching. I am not an aggressive driver. The app does, however, not take into account that being in the flow of traffic sometimes means traveling at speeds in excess of posted limits triggering an “event”. My neighborhood is a left turn off a four lane highway and the deceleration lane is short. I scrub off some of my speed to enter that turning lane and apply brakes when my wheels are straight. Big brother sometimes declares that my slowing is too abrupt and posts another event. Operating my vehicle in an appropriate and courteous manner sometimes means that my scorecard will have a formula generated report which indicates that my driving is not perfect. I submit that my driving history of over fifty years would identify me as a driver deserving a reduction of premiums to be charged. When the discount comes I will either smile and continue, or invite big brother to kindly exit the vehicle after it comes to a complete stop. I appreciate the visual record of my trips the plan provides. I will reserve final opinion of having a monitor sitting on my shoulder at that time. TM

No trip classify icon showing with latest update. One again, got completely peppered with phone use hits when my phone connected first and my wife was using her phone to pull playlists and use Maps. I have to constantly think ahead to get my phone into the car first to avoid having to use the Trip Classification feature, which I found does not change a thing when you use it anyway. Now, since the latest update, the Trip Classification icon doesn’t even show up on the trip cards. It’s getting tedious. EDIT. Dropped from 3 to 1 Star. Just bought a new vehicle and in less than a month, lost over $100 in discount and I haven’t even driven it a dozen times. Got a few ridiculous hits on stops and a corner I take without any problem at all. I’m talking country driving here. This app is close to being a trick. Good discounts used to be given for no accidents and no tickets, now it’s a rigged game where you watch your “discount” wither down to a couple dollars a month while you sit there worrying about how the “beacon” is going to grade your next normal stop or turn. It’s a joke folks, and it’s on us. Shop around.

Percentages way off. My trips consistently rate 5 stars, sometimes 4 stars, rarely less, yet my percentage is in the 70s. Individual trips aren't much help since the categories are so few and offer little to no advice. I called Support and explained my accelerator works perfectly normally but has a hair trigger which is the only thing I can think of which would bring that reading down. My driving is safe and usually flawless yet the app consistently rates my braking and acceleration lower on the rare 4 star trips, but again are most of my trips are five stars. Kinda hard not to "mess with my discount" when the app is logging incorrect readings despite the blue tooth reader being mounted properly. By the way I am 67 years old with no tickets or accidents for decades so I'm pretty sure I know how to drive. My braking is done properly, easing into it yet constantly reason hard braking events. Something is wrong with your device readings - period. I'm just waiting to lose the discount, which I don't see on my bill anyway.

Ability to classify driver or passenger. Update after Developer Response: I changed my review from 1 to 4 stars. At the time I wrote my 1-star review (below), that function had been removed. I am glad it is back now. Giving 4 instead of 5 stars because it’s still not perfect especially for things like when they have the speed limit wrong. I know they have a procedure to fix those, but it’s too annoying to do and should be easier to report. Original review: I don’t appreciate that the ability to classify whether the connected phone was a driver or passenger, was taken away on the last update. My phone has the app but my husband’s doesn’t. He doesn’t want the app. Every time we’re both in the car and he was driving, for the several months the feature was there, I always made use of it, switching it to passenger for those trips where he was driving. It’s actually literally happening right now as I type. But because you took away the ability to specify my phone as a passenger phone, the app will now assume I was using my phone as I drove! I don’t appreciate that.

Individualizes Problems of the Road. I’ll start by saying I’ve used Liberty Mutual’s version of this app, and it was worse. Both are unfair, but it was way harder to recover from a single “event” with the other app. That makes me more grateful for this one. However, it does have a lot of the same issues. I could say the problem is that it’s too sensitive, but I think it’s deeper than that. I’d love to be as perfect of a driver as the app wants me to be. But I didn’t get to design my streets or my city, and I don’t control other drivers. There are times when I’m required to accelerate quickly on a highway. I have to turn sharp corners in my neighborhood. And other drivers don’t care about being safe and don’t have an app monitoring them. It’s easy to just not be on my phone, drive slowly, and be cautious. But I’m worried that my insurance company is being told that I’m a bad driver, when I’m actually just avoiding killing an animal, causing a wreck, or running a red light. I signed up to get a discount, but at this point I almost wish I’d just paid extra. I feel like I’m being spied on and then insulted. But I know it could be worse.

Sensitivity parameters have changed. UPDATE: thank you for the non automated reply but could you address my specific concerns about the app? First, I loved the app. I know I’m a good driver and it showed that. Then the app was revamped. Suddenly I’m getting dinged for speeding in a 45 zone when I barely made it up to 20 between an exit ramp light and the already red light across the overpass. Then it started being more sensitive on the other factors. Decided to stop for a yellow rather than take a chance on running a red. Got dinged for hard braking. And yes I was doing the limit. Someone decided to use my lane and theirs so I get dinged for acceleration because I avoided a collision. I travel less now than I ever have but lost $20 off my discount. My score was always around 98% with a discount of $254 every 6 months. I actually dropped to 89% a couple weeks ago. The app needs to be readjusted for real life driving. We shouldn’t be penalized for correct reactionary driving. And stop replying with a copy and paste phone use/time of day disclaimer. It just shows you don’t bother reading your feedback and you do not value your customers.

Too many false speeding events. I am a precise driver. I know my speed and I use cruise control to stay at or below the speed limit. The app has frequently indicated speeding events for me, sometimes 30 mph over the limit, and there is no way that is correct. I am NOT using low power mode which can cause problems like this. I have had to call in to customer service to correct these false speeding events, but it’s a real hassle because they want to know so many details (time trip started, time of event, posted speed limit, indicated speed limit) for each of multiple events on a trip. I don’t want to spend time on the phone correcting what shouldn’t be happening because of their app error. I’ve given up calling in the corrections, so I guess I’ll have to live with less of a discount than I should be getting. But maybe State Farm will get a hint from this review to fix the problem.

Meh.. I’ve only been using this app for 2 months, and I’m already over it. The two main roads I live off of basically require me to make u-turns; in order to make these turns, I have to come to a stop before proceeding and each time I get marked with cornering. When my husband and I are both in the car, we cannot choose who is driving in order for the app to know who to track. When I drive and he’s on his phone, we get marked down, and vice versa. Yes, we can mark it after the fact but it doesn’t change the score. I agree with what most are saying about the hard breaking. The tracking is just inaccurate. But my biggest complaint is that your phone has to be set at always tracking you. This app is meant for travel, not meant to know where I’m at when in my home. And if I turn off my Bluetooth or change the tracking to only on when using the app, you hold my phone hostage by putting up your warning which I cannot clear out of until I change to let you always track me. Seems kind of creepy and inappropriate. Here’s hoping I get a discount at renewal.

Like the discount; hate the app. Just having this app and beacon gives me a discount, which I appreciate. There is no driving bad enough to not qualify for at least some kind of discount, according to the FAQs. However, seeing that discounts could go into an upper range of 30% to 50%, I feel like I’m getting robbed when the app keeps flagging me for “events” beyond my control. On the first day of having the beacon, I was flagged for speeding when I KNOW I wasn’t. This has only happened once, but still it aggravated me. More frustrating is the “phone use” event. When my wife and I are in a car together, it’s usually me driving. But her phone connects to the beacon before mine can, for some reason. So she either has to remember to toggle her Bluetooth on and off, or not use her phone while being a passenger. We’ve been dinged on this issue a bunch. But it’s not the worst…. The “hard braking”……. Really, State Farm??? “Drive Safe and…..” get flagged for an “event”!!!!! This event, from my understanding, exists in order to encourage the driver to not follow to closely. I’m constantly keeping a 3-4 second space between me and the vehicle ahead of me. But I get flagged for hard braking when I AM driving safe—changing stop lights, people pulling out in front of me, etc. And it’s infuriating! I know I’m already getting a discount, but this kind of stuff keeps me from getting an even better discount, even though I do “Drive Safe” like the program states.

This app is crap. This whole thing is so absurd and ridiculous. This thing penalizes you when using your maps, forget letting your kid use your phone when driving you’ll get penalized for phone use whenever you’re not using your phone. I can do 35 every where I go and it will have random spots that I know the posted speed limit is 45 and I’m supposedly speeding. If you let someone else drive you get penalized because of their driving errors. Seriously left my phone in my pocket and got a 1 star for phone use. Good idea terrible technology. All to save 15 to twenty bucks. No real incentive to invite this technology that clearly has no idea about human interaction. Oh yeah don’t avoid an accident by slowing down to quick because some doofus pulls out in front of you, you’ll get deducted points for braking too hard...it’s like they’d rather you cream the imbecile instead of driving defensively. The only positive reviews are from people that work for State Farm which in itself should be illegal. I have near perfect driving record and still have a good score in the app but the benefits do not outweigh the cost of downloading this app. Wouldnt be so bad if the phone penalty actually was from negligent use of a phone while driving. But it’s not. It’s anytime the phone moves around in your pocket or falls in the floor guess what phone usage, that’s a penalty! Now your score suffers.

A lot of things wrong with this app. My wife and I have our own vehicles and we have a beacon for each vehicle. They are set up independent of each other. My trips are showing up on my wife’s phone as well as her independent travels in her car. I have Uconnect in my van and if my phone rings. It comes through the car speakers hands free. It come out as phone usage as though I’m using my phone illegally, which I never do. If my wife is traveling with me and she is using her phone, it comes up as phone usage on both of our beacons. We called State Farm who told us that we have to let me get into or near the vehicle first so it registers my phone first??? Umm, no matter who gets in the car first, it still shows up on both apps. It also shows hard breaking. You better believe I sometimes have to do some extreme hard breaking. We live in North CHICAGO! Anyone who’s ever driven near Chicago knows that there are a lot of times where you better hit the breaks or you’ll hit the inconsiderate driver that just cut you off without using turn signals, not looking or caring about having proper clearances and could care less adult anyone else on his/her road. Fix your app!!!

Still needs tweaking. I like the feature where you can mark that you are a passenger, however I don’t know if it actually helps your discount or not. For whatever reason it when I am a passenger in my husbands truck that I never drive, it ALWAYS records the trip on my app and dings me for being on my phone. Originally before the update I was told by State Farm that the phone portion did not effect your discount, but after my husband added the feature, the next time my ins renewed my discount went down. So I don’t think that was true. I just don’t understand why it doesn’t pick up on his app, even if he is the first in the vehicle. I have to try & remember to turn my Bluetooth off every time I ride with him & it’s quite annoying. We aren’t even on each other’s insurance, just connected for a multi line discount. Billed separately. So why am I even connected to his beacon to begin with. Of course some of how it dings you is still insane but I guess any discount is better than nothing. Just ridiculous how sensitive it seems to be with things like braking.

Not a very safe app. When getting onto the bypass, where I live, you have to accelerate so slow that you enter the bypass at a unsafe speed almost getting hit at the same time. Also with sharp turns if you at not going 5-10 miles an hour you will get dinged on the app for taking a turn to fast. Also the app says to keep a safe distance from other drivers so that you won’t have to break hard well I do and it still dings you if you compensate for the other driver breaking hard. Also if you are keeping a safe distance from the driver then you are not going the speed limit and where I am at that can get you a ticket or get you stopped by police. The app also said that I was using my phone when I was stopped and it had fallen into the crack of the seat. Didn’t give a option for me to say I wasn’t driving. I also had my rate increase and never decrease with this app and company. This app is one of the worst apps I have used for driving safe and saving. It definitely promotes risky driving as it is wanting people to drive slower than the speed limit to get the best discount which will cause accidents and road rage.

Disappointing and inaccurate. Really disappointing that this whole program doesn’t work very accurately. It doesn’t record all our trips even though it has access to location and Bluetooth 24/7 (which is dumb but whatever). I hate that it has to use my phone at all. I had a Tiwi box in a work vehicle once and it did everything itself. My wife is one of the most cautious drivers I know and she still frequently gets flagged for events while driving. She drives like a grandma but the app claims she brakes hard, turns hard, etc. Same for my driving as well. If someone suddenly stops to turn in front of me or a light turns yellow, I think to myself “oh great I’m gonna get flagged.” It also reports speeding at rates I’ve never driven. One time I noticed I was going a little fast and when I looked down I was going maybe 7 or 8 over. I backed off immediately but the app claimed I was going 12 over in that spot. My wife was in the car and also noticed my speed, which was not 12 over. Using a phone to track speed is NOT accurate as location will sometimes jump or “catch up” on itself. I’m grateful for the discount (assuming we get to keep it) but I really don’t like the program.

Good, but.... I like the app and it has made me more aware of my driving habits...particularly speeding and hard braking. I pay more attention knowing this, and it is a welcome change from the previous version of the app. However, it is inconsistent on many levels. My route from work to home oftentimes shows I took a different route than the one I know I drove. Sometimes a trip from A to B won’t be recognized, but a trip from B to A will, even though the settings on the app and my phone are identical on both legs of the trip...(probably more of a gps issue and not an app issue). I have multiple cars on this app, and even when I am a passenger in my second vehicle, it affects my score when in that vehicle that is on the policy and app. There should be an option when riding as a passenger to identify that. The app should really only record the driver’s data, and not mine just because I am in the car, affecting my score and discount. I haven’t found a setting to toggle this without turning off Bluetooth while traveling as a passenger. Overall, I think the app is good, and it helps me maintain awareness of my driving habits every morning and evening. I love the map feature, even though it is sometimes not accurate . My driving score is a 96, and I think it would be higher had the app not recorded trips in my second vehicle, which I wasn’t driving. Minus the above concerns, this as an app is a great tool to monitor your driving habits, and is definitely a recommendation.

Battery Usage. I enjoy that you’re able to see the specifics as to how they rate your driving & how they show you on the map where certain things happened if you get “dinged” with speeding/hard braking/phone usage, etc. One problem I’ve noticed, living in an area where some spots can have a lot of deer, if I brake due to a deer running across the road (which you’d think would be the safe option), I end up getting a lower driving score for hard braking & it tells me to keep a safe distance from the car ahead of me.. except it was for a deer, not me following too closely. Also, not too thrilled that it marks you down for using navigation apps, as I use my phone for gps sometimes. Even to skip songs or have someone else use your phone for you, it marks you down. I know it says the phone usage doesn’t effect the discount, however, it lowers your overall driving score which does effect the discount. Another issue I’ve ran into now that I have to have my location services on all the time along with Bluetooth, I’ve noticed that my battery is dying so fast!! I used to get away with not even charging my phone at night sometimes because the battery would still be high enough from the previous nights charge & now I’m having to recharge my phone at least twice a day - it’s really kind of inconvenient. If I charge my phone while I drive (suggested by State Farm), then I can’t listen to music, as it uses the same plug in area on my phone.

Very harsh critic. The app that is, on your driving skills and abilities. It’s like having the most nitpicky driving instructor with you at all times. If you are driving the car any less than how a grandma robot would drive it, then you will not be attaining a high score on their app. And while the information “can’t increase your rate”, you better believe they look at that first and foremost for any accident and will be looking at the miles driven on it year to year as well. It is very invasive and will alter your driving style to where you are practically an unsafe driver on the road. If it calls for you to merge onto a highway, forget about it. Your acceleration rating for that trip is shot. Do not take turns anything more than 7 mph or your cornering rating will be shot. Do not brake too early, or too late, or too hard, or too often, or you’ll be flagged for that too. Do not take any routes that cause you to travel downhill, as anything 10 or above will ding your speeding score. Would never recommend to anyone unless they like Jake from State Farm living in your glovebox watching and taking notes on every stop sign you encounter.

I will give it 3 starts I explain why!. I being monitoring closely the app what i like is the it tells you right away about your score points . State farm got better yes I understand thy keep improving and listening to their customers. Before i was saying theres not way an app will tell if im a good driver or not and I still stand for it . And app won’t determine if im a good driver or not ,this app misses a lot to be good . I being driven for years had 0 accidents and this app says im a bad driver with this points lol also if gps notice the is only one road and you cut the road through the parking lot to get to the other side , the app will automatically say the you speeding because it can’t figure out the you used a parking lot from store to store and since you get there faster it will say you was speeding. Lol I like the option where you can say if you where driving or passenger was using the phone to check something maybe gps and want to see an address but still need to add more stuff. Like allow us to choose if the event was a gps error or system error . So we don’t get sanctions for system errors

A Big Mess. First off- design wise, it’s a major issue to drain a battery at the rate this app does. It checks your location approximately every 10 minutes or less instead of only when you’re driving. Therefore, even with the best battery available, get ready to have it drained constantly, affecting your lifestyle and daily use drastically. Then, and most importantly, the parameters for safe driving are absolutely unreasonable and essentially unfair. This teeters on the ethical promotion of a limited AI system of driving only without the understanding that there needs to be margins of error (even in the safest conditions) for human drivers. Sharing the road with people who make mistakes leads inevitably to the need to drive defensively, and thus necessitating intense braking and maneuvering. The app doesn’t care. Instead of applauding you for making safe decisions and protecting yourself, it penalizes your scoring. This is therefore ethically incorrect and also very poorly designed. I’m sure it is all a necessity for the sake of “legal” issues or insurance rule sets. However, as an imperfect human being, I have a duty to note the issues at play and why I oppose. Thank you for reading.

App Mis-Judging driving events. Just dinged for using my phone…parked…at my house. I drive about 100 miles/month at most these days. I used to keep a score of 95% or higher, but it seems to be more sensitive these days. I got dinged for stopping (slowly) at a stop sign and then again for slowing to yield on a right turn. Unfortunately, I’m not sure how to drive without using the brakes. It also dings me for going the speed limit. On a road that is posted at 35, the app thinks it’s 25 and says I speed on it. If I drive 10 below the speed limit other drivers are going to get angry with me. I called and offered to send picture of the speed limit sign, but they said they couldn’t do anything to change it. I drive like as if I’m trying to keep bowl of soup from spilling, yet my score keeps going down. Re: to App Developer. Understood. However, the score is the only thing we, as customers/drivers, have visibility to. When you give us poor scores for safe driving simply because the app is over sensitive, it’s not fair. I shouldn’t receive dings on my score for going the exact speed limit when your app thinks it’s lower than what’s posted on the road. If I went 25mph on a 35mph road, I’d risk road rage from other drivers around me.

Add A driver comment note section in the app. State Farm drive safe and save app rating system Review by ( stock, opinions, and Reviews) HMDLOL by Clint D Hocker So far, I haven’t had any major problems with the State Farm drive safe and save app. If you drive the speed limit, don’t get into an accident, or don’t drag race. The likelihood of you getting a bad score is limited. It didn’t record one trip, I believe it was because it was a duplicate: extremely short route. I recommend refreshing your trips viewable, in the trip’s already recorded; by pulling down the page in the app until you see a search results icon spinning on the top page. I recommend allowing the icon to spin for at least 3 minutes to 5 minutes. After every trip, or before every trip. This forces the system to recalibrate. I found the app deletes your car mileage daily; verify your mileage is correct before every trip… I try to alternate my route home, or if not, it will look like a grade schooler drew on the State Farm map……………(photo example) I learned any movement of the iphone counts as a distraction, even when your driving safe; place iphone in a secure device, location, or in the glove box. Good news; when you get a bad score, every third good drive seems to earn one good point, so calculate how many points you need to correct your score to 100. Suggestion: Add A driver comment note section in the app…. The app noted I stop wrong; however there was no cars at the light except me…….

Don’t feel it’s very accurate. Doesn’t feel like it’s very accurate. I break with plenty of time to not hit someone in front of me maybe I’m breaking too slow or too far behind a stoplight. I don’t know I stay far behind people so I don’t hit them if they break fast you’re not giving anything to judge on what’s good braking or bad braking or acceleration I also accelerate fairly slow, so maybe I’m just going to slow to get points deducted as far as phone distraction I only use my phone to listen to Pandora or get directions. I don’t know if it’s marking me down a little bit for doing that but I don’t text and drive and for some reason my phone distractions at 96% I only use my phone to get directions and listen to Pandora and it marked me down for that. I guess my breaking I break a long time before I even get to a stoplight I stay behind people far enough away, so maybe I’m just breaking too slow I don’t know so it doesn’t really give you very good judge on what’s a good acceleration what’s good braking because I Accelerate pretty slow so maybe I’m just doing it too slow I don’t know

Good app but accuracy isn’t as good as it should be. For me I know myself as a good driver, and I always found my ability to deal with others reckless driving to be phenomenal compared to others. Which is why when I see the app take and take and take percentages for one, reasons it doesn’t say. Then two for a reason that realistically isn’t feasible. Like for example the latest deduction to my score was from a too slow acceleration at a stop light intersection next to a hill. It’s, “dangerous,” to accelerate too slowly into traffic at an intersection in which I wouldn’t be accelerating into traffic at. I’m not personally surprised with it being this way seeing as the accuracy of it can’t be perfect to any degree. I’m just not happy to see a score go down where it shouldn’t, especially the amount hit takes off as well. With that too I will say I’m currently still applicable for the extra discount but, if the accuracy of the app takes away the discount and charges me more for a policy when it’s not deserved then I’d side against the app more than with. I’m okay with it currently, but the taking away percentage without any reason, or stating any, “events,” part should be corrected.

Inaccurate sensors. As many have complained, the sensors are very inaccurate. Hard braking, accelerating and cornering are all too sensitive. Sometimes I stop relatively quick because the traffic light changed while I’m going 60mph. Today at 55, I saw the light change to yellow while 500 feet away. I didn’t drift to a stop, but nobody would call it hard braking, and yet I was dinged. Also, on the same trip, dinged for accelerating hard. Seriously, I drive a mazda3 with the smaller engine, and was not in a hurry. Yesterday I was dinged for speeding 3 times on a 3 mile stretch of road. Wrong! The app claimed the speed limit was 30, but was actually 40. I called the number in the app to report it, but was told they don’t handle those problems. I verified with her the number listed in the app to report speed limit problems was her number. Also, if I’m dinged 4 times on a trip, wouldn’t there be a difference if the trip were only 5 miles with 5 traffic lights, compared to 55 miles with 24 traffic lights? Either way its a “poor” rating. I drive 55 miles each way to work daily. The stress and frustration this caused me is DEFINITELY not worth the $5 savings.

App helps State Farm scam its customers.. Originally this app was just designed to work in conjunction with the drive safe & save app but State Farm made a few changes over the past few months and NOW the app tracks your speed, breaking, cornering etc. as it explains on their website. Not a big deal if you’re not a bad driver right? Wrong. I live in a huge city with bad traffic and worse drivers. I’m not going to be penalized when someone cuts me off and I have to break suddenly? Or I’m going to be penalized for those times when I have to speed up to avoid a dangerous driving situation? That doesn’t seem at all fair to otherwise good drivers. Thats not the biggest issue though because what it DOESNT tell you on the website is that it’s now also tracking phone usage. (If you look at your trips, it shows phone usage as the very last category it’s monitored.) So this means it’s tracking your phone use, which is extremely big brother-y and an invasion of privacy but it’s also setting people up for massive inaccuracies. This means when I drive our family car on the weekend with my husband as a passenger, if he uses his phone while he’s in that car as a passenger, it’s going to count as phone use! There are so many ways State Farm has changed this app to help them reduce your discounts that I’m surprised they have any customers left.

Good app but is not accurate at all. The app is easy to use and I like how you can see details and rating of your driving for every trip. However, it does not consider lots of things while rating my driving. Accelerating for example is definitely calculated wrong. Accelerating at specific acceleration in some streets roads can be dangerous while doing the same on highways for example is not. For example, let’s say you are entering a highway and the entrance to it is a sharp corner and then suddenly you are in the high way, you must accelerate in this case to change your speed quickly from 20-30 mph to 60-70 mph, if you do not do so, you might cause a crash! Of course, accelerating too too much is still unsafe but what is considered safe acceleration should be higher in highways than any other road. Same applies to braking, if you see traffic in high way that is not moving and you are moving at 70 mph you definitely would want to brake quickly as normally it’s not possible to see the traffic from very far behind due to our earth shape plus you need some time to realize that the traffic is actually not moving. Therefore, I do not consider the rating in this app to be an accurate indication of how safe someone’s driving is.

Technology sensitivity. The sensors in the cars are too sensitive as far as braking and accelerating are concerned. I have had only two relatively hard braking maneuvers since I started the app that I might consider an “alert” or a potential problem if someone were to be following me too closely. The technology in the sensors have suggested multiple events. Many are confused with braking to a STOP while descending a hill. None were an avoidance maneuver or a “tire screeching “ event. I have NEVER accelerated fast enough that would be construed as dangerous to my vehicle or anyone elses, or any pedestrian should there have been one. City and country driving are certainly different and a faster acceleration is necessary when entering roads where the traffic is moving at higher speeds or in poor visibility intersections. The sensor is just poorly calibrated. Also known road conditions could be incorporated into the data ie. stops at the bottom of hills, starts up a hill, roads with hairpin curves. The worse part is that for each event, I am basically “charged” money from what would be a discount on my invoice. Hopefully improvements in the current technology will lead to the point of an accurate picture of a driver’s/vehicle’s performance.

Good potential with some serious flaws. I do like the potential of saving money, and do drive safe. Also positive to push people to drive safely. There are some issues or errors in the system. It is wrongly recording incidents which do not actually influence safe driving. Some specific places will record incidents, and can only be avoided by not driving those places, so the discount for the insurance is canceled out by the increased gas usage for driving around those places. 1 wrongly record speeding on the highway, as app records it as driving on feeder road. This happen even if I drive slow on ramp, and do not get into highway speed before exiting on next ramp. 2 leave you the choice of driving on red light or getting marks for breaking. I have a road with 50 mph speed limit with multiple signals. The yellow light is too short on all the signals. So either have to drive 25/30mph in a 50 road(which is extremely dangerous), or drive on red light(which is even more dangerously). So on average, the only safe way to drive without getting marks is to avoid that road..

Good App. Me and my wife really enjoy this app, it passes along great savings. I have noticed I do drive a lot more responsibly as well now (don’t speed, don’t get on phone, always thinking about the road ahead to avoid excessive braking/cornering). This is great especially since we recently became first time parents and drive much safer with our baby in the car now. One recommendation though, if me and my wife are in the car and she’s a passenger. She gets dinged for being on her phone even though she isn’t driving so every time we drive somewhere together she has to remember to turn her location services off. Sometimes she forgets to turn it back on and it misses some of her trips. My suggestion would be to have the app analyze both users phones and select the user who’s phone had the least amount of dings during the trip (ideally the actual driver should have less dings then the passenger in any case).

Ask Who the Driver is Before the Trip. I love the app but my husband and I drive together frequently and switch out as drivers multiple times throughout the day. The app does not typically pick the correct driver whenwe are together. He has to use his phone for work calls and when he is on the phone, I am driving. I wish the app would ask as a pop up alert at the beginning of a trip “Are you the driver?” If you select YES then it has selected the correct phone to pair with for the trip and if you select NO then it should look for another phone to pair with. I do realize that you can select that you were the passenger after a trip but it would be much nicer if you could just pick at the beginning. Then State Farm would know the phone distraction is appropriate for the driver and you could change it later to a passenger used the phone if needed. Also, I feel that this app encourages you to go through yellow lights so you don’t get dinged for braking. Another issue is when you are getting on an interstate you must accelerate or you get run over but you get dinged for acceleration.

An Archaic Artifact older than the civilization itself. Despite multiple feedback resonating with this review and lost in the stacks of many more, this antique app lives on. Despite advancement in technologies which this gizmo conveniently skips over we are left with an unsightly vintage. Maybe the developers of this app and the technology are time travelers from millenniums ago that came did their thing at drive safe and save ;) headquarters and receded back to the bliss of the 1st century AD. I am certain folklores can be unearthed if we looked hard as to how those asinine time travelers were banished to even step into the pebble stone streets of the dawn of the civilization. Human reflexes are life saving measures we all are genetically adorned with. Why let such ineffective technologies get in the way. Let this app be lost through to the outer space with the last remaining ozone gap in the stratosphere. But hey this app can’t go up that high. So we should just accept this as the harsh truth we StateFarmers have to live with.

NOT REALITY. $144 BILLION company and this is the shït app they give us? Don’t listen to music via Bluetooth through your vehicle though they build vehicles with components to listen to music, don’t use your maps via phones to know where you’re going, don’t drive over bridges because the gravity will make it look like you’re speeding…though you’re slowly breaking, they WANT you to slam on your breaks. BUT they don’t want you to slam on your breaks because that’s reckless…so hit grandma! And if your spouse uses the same app with the same account and they are in the car with you using THEIR phone it looks like you are just driving around googling the movie times for next Saturday. Get your shït together State Farm! You take more money from hard working Americans than you give out…trust me. It’s so hard to get you to cover a claim. What you do CLAIM is to give us savings with a drive safe app but you’ll nickel and dime every move or none-move we make to not pay out! Scam! So unrealistic. AllState has a better app and from what I’m hearing better rates. I’m looking into it today. I have my home owners insurance with SF too. Not anymore. I see you. Scam artists.

App is slanted to lower your driving score.. The other day I went to pick up a pizza I had ordered on the net. On arriving at the address I ordered it at I found it had moved. I drive off to a quiet side street and pulled over to the side of the street and stopped. I pulled put my phone and hit the phone number and the call we placed through my overhead Bluetooth speaker. I put my phone away and continued my call through my Bluetooth to find the New address. After they told me where they were I pulled away. On getting home I found I lost 7 points off my score. The app doesn't even check to see whether you're moving while making a call. On another occasion I pulled off the 60 mph interstate to an off ramp where there was a 25mph speed sign almost immediately on getting on ramp. I slowed down so when I got to sign I was at 25mph and they took off for braking. Also I've noticed if you're not careful on very sharp rounded turns you will get nailed for braking or acceleration. GPS isn't accurate enough on such a turn to measure total distance. On a straight line the distance might be 20 to 25 feet but with the turn is more like 80 to 90 feet so the GPS thinks you are braking to fast in a short distance or are accelerating too fast in a short distance.

Phone use shows incorrect, speeding is ridiculous.. Since the app was updated to show phone use, I wasn’t able to sink both phones with any of our cars. Thus, when hubby is driving and I’m using phone as a passenger, it still shows as if I am driving and using a phone. Even phone GPS which is supposedly not counted, is still shown as phone use. And speeding is considered if you are driving 2-3 miles over speed limit, so I’m getting the same amount of points off as whoever drives 20 miles over. You know I have to look at road and surroundings, not have my eyes glued to speedometer being afraid to exceed speed limit by 2-3 miles. Also breaking limit is way too sensitive, even more sensitive than it was. Overall, being safe drivers we are giving it another 6 months try, but are considering to stop using this system. Last not the least - I used to be able to see total amount of miles for each trip and overall mileage for each car, not all this info is gone. Very inconvenient. Previous version was better in many ways.

Absolutely a scam and fraud. Not only does State Farm lie how this supposedly works they are completely ignorant and lie to all of their agents how this works. I went 3 cycles without a discount and agents telling me that I should be getting a discount but nobody has the ability to actually find out why it does not give a discount. The agents are left in the dark of how this is suppose to work and are lied to by State Farm how this actually functions as even branch I went to actually think that little box actually has the battery power to record everything for over a year when all of that is handled by the phone. They also believe that the box wirelessly communicates with the vehicle which is a complete lie. All of the metrics are hidden behind a secret without any capability of improving because nobody can explain why this garbage cannot properly function. Roads are very out of date for the speed limits. All of the metrics appear to be calibrated for a SUV and all sedans get automatic bad scores due to the lower center of gravity. I can drive an SUV the same as I do my sedan and not get any hits but constant hits with the sedan. Avoid at all costs. State Farm deserves a class action lawsuit for the lies and deceptions they are trying to pull with their agents.

Intrusive, inacccurate. I’m convinced the purpose of this app is to give State Farm information to use to try to deny any claims made following an accident (it is; see edit below). What so many of the other reviews have said is true. This kills your battery, invades your privacy 24/7, and dings you for nonsense. It is very inaccurate in the grading, yet I fully expect that if an accident occurs SF will use this inaccurate info to try and blame me so as not to pay. Not worth it. Edit: Despite the developers’ repeated claims that the this app is used “solely to calculate the discount,” here is what the splash page when installing the app says: “State Farm will use this information for a variety of purposes including but not limited to insurance rating, claim handling, such as, accident reconstruction and research purposes, and may include the use of third-party service providers.” Claim handling and accident reconstruction. Sorry, but I am not going to allow a woefully inaccurate app to be part of my “claim handling.” This thing says you are speeding when you aren’t, braking hard when you aren’t, cornering when you aren’t, using your phone when you aren’t… and you want to use that info for “accident reconstruction?” No thanks!!

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Not accurate and overly sensitive.. The results I’m getting are not accurate. Also, trying to play this game of not breaking the rules is dangerous. Example - someone pulled out in front of me as I’m gong the speed limit. I had to break. It wasn’t crazy hard but I had to react quickly. Now I have a lower score. Should I have just hit them? What was I supposed to do? I pull out into busy traffic. I do so and need to accelerate. I was dinged for that. Keep in mind neither of these “events” were over the top and normal driving. Or, I was in a drive thru and they needed to scan my app and my payment on my phone. I was dinged. My friend used my phone while I was driving. I was dinged as using my phone. I have a low to the ground high performance car. I can turn better than a lot of other car and handle curves. I get dinged for turning corners. Again, I slow down and drive safely but my car performs better. It’s not able to accurately report real life situations, take into consideration type of vehicle and it’s overly sensitive.

Too critical and doesn’t take driving situations into consideration. If you see a deer and are able to stop, causing you to slam on the brakes, there is a mark. Accelerating for pretty much any reason gives you a mark, which is a little unfair as certain points where you merge onto a highway you have to accelerate a little faster than normal. Speeding is too critical of a mark as it does not matter whether you are speeding a little to get around another driver, going down a hill (even though your car is on cruise), or you simply do not slow down enough in time. It seems as though if you go one mile over the speed limit for anything more than a second, it gives you a mark which I think is a little ridiculous.. the phone usage marks are really annoying, as if you are using navigation, letting a friend DJ or play games on your phone, or simply hitting the “Next” button to change a song, it’s a mark. This app is a little to harsh on the driver ratings for each of the above things I’ve mentioned. I do believe the “cornering” is very accurate on the other hand.

Drive safe. The drive safe app gigs you for going 5 to 10 miles over the speed limit. Your suppose to dive with the flow of the traffic. People don’t drive the speed limit even in the outside slow lane. I hate people sitting on my team and wanting me to go faster in the slow lane. On the interstate and turnpike you’re still going over 10 miles an hour plus an order and just drive because everybody’s in such a big hurry. I don’t want to cause an accident but I don’t want to be in an accident so I have to speak when I’m driving. I have not been driving my vehicle from November 13, 2024 until Saturday, February 3, 2024 is the first time I’ve taken my vehicle out with me driving. From November until then I’ve had someone else driving me back-and-forth to my doctors appointment and I know they were speeding but they’re only going with the flow of the traffic. This really needs to be adjusted.

Renewal Discount Ruined. Scores Should Be Recalculated. Our renewal discount was seemingly toast after an odometer update glitch that indicates we never submitted the latest mileage. Totally false and we spent two weeks fighting it. Had proof of submissions online via the web browser, which they didn't seem to look at or have access to. We have great driving records and are possibly switching if this doesn’t get resolved. Secondly, if phone scores aren’t used calculate discounts, they should be separate from the scoring system so that the 2 week driving score is not affected. I get 5 stars in all categories and a 1 or 2 star for phone use because I looked at my map or someone else grabbed my phone, my 2 week score is shot. Not a very accurate depiction of the remaining categories. if renewals are not based on phone usage, separate out the driving scores into 3 a weighted average of the other categories excluding Phone use. The second category should show phone use average score over two weeks. 3rd score can display the existing calculated 2 week driving score average.

Needs a LOT of work. There are so many things wrong with this app. The most important being that any time my husband and I both get in the same car, the beacon likes to connect to HIS Bluetooth. Therefore, if I make a trip with 0 events, he is getting credit as the driver. Or if I driving but he is playing on his phone, it reads phone distractions. The only options we have for changing the driver are “passenger” or “driver but passenger used phone”. But setting the trip to passenger does not make me the driver so then neither of us gets the credit. Also, they are not tracking things that are important for insurance. Like tailgating or lane changing, or running red lights. It also doesn’t account for sudden stops when the car in front of you mashes on breaks or a deer jumps out. Also, this evening, I got dinged for phone distractions when my phone was in my back pocket!!! I never even touched it. All of these “bugs” or errors in the app are costing me money. I’d rather not have it at all.

Unfair braking consequences. Several times over the last months I’ve lost “stars” due to “hard braking”. It’s frustrating when you’re trying hard to drive well. I’ve never been a bad driver, practicing defensive responsible techniques for 50 years before there even was a Drive Safe and Save program. It’s rating system is only one more incentive. I maintain 1 car length for every 10mph, but if the vehicle ahead of me makes a sudden decision to stop or turn without a signal, just what does the app expect me to do? Not all hard braking is due to driver negligence and often it’s due to absolute, responsible necessity. The app software needs to be adjusted to reflect that. Otherwise many of us are theoretically getting our premiums bumped up for erroneous reasons. Our 6 month pickup truck premium just soared $40-$50 (~25-30%), and it hasn’t even left the garage since last July. It’s hard not to reason it due to the app’s questionable reporting. All our driving has been in another car.

Encourages unsafe driving. I think this app encourages unsafe driving. When you have to stop quickly at a yellow light it dings you for braking too hard. I found myself braking too softly when traffic ahead of me began stopping because I didn't want a penalty and then having to stop much harder to avoid collisions (until I recognized what I was doing). It will ding you for speeding when all you're doing is driving with the flow of traffic....unless you want to drive much slower which is more dangerous because of differential speed and making the road ragers angry as they careen around you. It's only real value is reporting phone use while driving. And you better hope you never have to gun it to get in front of rush hour traffic when leaving your neighborhood without a stop light...unless you just want to wait much longer for that break in traffic that won't happen until 9am. State Farm also says you get a minimum 5% discount which is hogwash. One of my cars received $3 over six months on a $700 premium. They said it was because we drove so much. I guess if $3 is worth the invasion of your privacy then use it.

I. The drive safe and save app is still recording my mileage saying I’m going way over the speed limit when I not and you guys took out savings away on this 6 month plan but no one will give me a straight answer about it not someone from drive safe and save when I call the telephone number or our agent and it’s not right that the app has to be on always for u to record the times we drive our cars and know where we are 24 hours a day you don’t need to know where we are every minute of each and every day I been thinking of dropping our policies back to what we had before we changed it to the million dollar policy we have now if u guys are going to take our savings away from us without any reasons our agent just keeps saying to call drive safe and save and you guys keep telling me to talk to my agent I keep getting the runaround I’m tired of getting no right results

Looks for reasons to lower your score. You WILL become a nuisance to other drivers! I always drive with cruise control on, even on local roads, to avoid speeding while everyone else flies by annoyed. The hard stopping, cornering and acceleration sensors are way too sensitive. It is impossible to merge into traffic without accelerating. Hard stopping has never been the tire screeching type but you still get penalized. It’s impossible to stop in time when you’re going 45 mph (the speed limit!) with less than 100 yards before a light that suddenly turns yellow. Either accelerate suddenly and get penalized or stop suddenly and get penalized. You lose either way. Maybe it’s just better to risk running a red light! You also can’t turn into a street from a 45 mph road without getting penalized for hard cornering unless you practically stop on the road annoying the car behind you. In the end you get a nice discount, but your rate goes up “due to supply chain issues and inflation” so you still pay more every six months anyway.

Metrics are off. After two months of usage it is clear to me that the App does not take into consideration real time reasons (mostly in the Braking category) for actions. Expl: I live on an Island with one main two lane road running the length of the Island. I was dinged with three braking events on one 6 mile drive. In each and every case, I faced 3 Emergency vehicles driving at high speeds(spaced about 5 minutes apart) to get to a large fire. The road has many curves and the speed limit is 55MPH. The Wa. State Law says we are required to immediately and safely pull to the side of the road to give Right-Of-Way. I maintained a safe distance with the car in front of me and braked from 55 down to 0 in a totally safe manner. Why was my score lowered because of this? Another time a deer came out of the woods and was going to cross the road in front of me. I rapidly decelerated so as not to hit the deer. Again I was sighted for a braking event. You need to have some sort of appeal process to address these type of safe and legal actions.

My Thought on your Drive and Save. This makes me more nervous. A squirrel runs in front of me, I lightly brake and it dings me. I have to speed up in a roundabout quickly because a semi doesn’t want to stop and I get dinged. I am doing the exact speed limit in town and I’m about to get run off the road. I had perfect driving score and my score dropped without an explanation. I am more distracted now watching me speed, constantly looking at my score (not while I am driving of course). All because my Insurance is really high. I have a clean driving record. Car is three years old. People are telling me to go elsewhere and start saving. I have been with State Farm since the 80s. You would think that should account for something. UGH! I work 29 miles away and I am being scrutinized for driving too much. Double UGH! They should talk work miles out of the equation. Those are must miles. My savings should be bigger. Well that’s my thought on Drive and Save! Have a nice day. Evanne Seymour

Honest observations. This is the first app of it’s kind that I’ve tried. It is fun to use and presents an amusing challenge. However, it seems to me that it is a first attempt at something that will become much better as new versions are developed. Some things I have noticed: 1. speeding is not measured hard and literally; there is a range of speed over the posted limit that is not recognized as speeding. 2. Braking and acceleration and cornering are very subjective metrics at best and, while the app is useful in general as a reminder, it has no way of knowing the situation in which you are driving. 3. The phone use feature is puzzling because I have used my phone for calls while driving and have even texted while waiting at a traffic light and the app didn’t register anything about it. Some features that I would like to see in future versions: 1. Stopping for traffic lights and stop signs. 2. Going the wrong way on a one way street. 3. And maybe even pairing a dash cam with the app.

Why does the app need the location to be on ALL the time!?. I do not drive 24/7, it should only be when using the app- it connects to bluetooth once in the car and it should start tracking as soon as the beacon is alerted of the trip. Also, as many say that phone usage doesn’t affect the discount? How could it NOT? It affects the score which does affect the discount! Also, I have kids- they USE MY PHONE IN THE CAR! It does not mean it is me playing a game or watching Netflix while driving. I have seen a lot of reviews asking about this- but no one seems to address it if one of the developers actually responds! Just the cookie cutter review to check the FAQs. Bottom line, you don’t need our location ALL THE TIME- IT DRAINS THE BATRERY and if the phone doesn’t affect our score, why is it part of our overall score?? Which DOES affect the discount. I also am a nurse and use WAZE- I drive around and need a map, which was made for this purpose to be used while driving! As others say, the 8$ discount over 6 mo is not worth the invasion of privacy or the complete inaccurate way it captures what is really happening in the car! We are another family that will be leaving State Farm.

Buggy lately. This app used to be reliable, but the last update seemingly focused more on redesign (which wasn’t needed) and less on the app actually working. Persistent issues w trips not being recorded, now unable to log in at all. As others have mentioned it’s a huge battery hog too as you have to leave location services enabled all the time. As others have mentioned, cornering and braking tracking are very problematic. I’m continually being told I’m cornering too sharp when I’m crawling through intersections and believe me, not turning sharply. It seems to register a tap on the brakes as too much and even turning a corner as a hard cornering event. It also sees school speed limit signs and dings me for speeding well outside school hours as well as seeing frontage road speed signs and applying them to a freeway section. I love the discount but the app (if you can get it to work) penalizes for driving behavior that isn’t occurring, I believe in an effort to lower the discount given.

An Invasion of Privacy & Inaccurate Records. This app is a nightmare. Its data tracking ability is both invasive and (at the same time) cannot account for real world scenarios. Need to go a bit over the speed limit to keep up with traffic and not be “that person?” Too bad! You’re recorded for speeding. Need to use your phone for touch-less payment in the drive-thru? Too bad! You’re recorded and penalized for phone use “while driving.” People in front of you cut you off and cause you to brake? Too bad! Your braking score just went down. Want to have a log of every place you go and when? Me neither. Share a vehicle? Want to have your spouse or significant other’s driving habits affect your discount? Me neither. State Farm says it is about giving you a discount, even though they are really just giving you a graduated rebate on the price hikes they make regularly. In reality, it’s about their literally tracking your every move, finding petty reasons not to give you a full rebate on their hiked prices (even though you may be incident & accident free for 3+ years) and then selling the data to who knows whom.

Flawed but appreciate the discount. My family just started using this recently, and have it installed in multiple vehicles. It is an interesting app that uses GPS, Bluetooth, and a separate device to track your driving. As others have outlined, it captures different metrics, such as braking and speeding, and phone use. This is where we hit our problems. Simply, there is not a way to select which phone is actually the one that should be recording, so we are being penalized when the passenger’s phone is detected and in use (if the passengers phone “connected first”). That is a major downside to me. If you are installing in a single vehicle, it’s great - but multiple vehicles, multiple phones, multiple Bluetooth trackers means you could see “mobile use” penalties when the driver is actually not using their phone. Wish they added a way to disconnect a phone without turning off Bluetooth or provide the ability to select which phone is the driver’s.

Too sensitive on cornering and not accommodating. I have used this program for several years with multiple vehicles. In general, it works well. I do have issue with its sensitivity and inability to take into account certain types of vehicles. As an example, I own a stock 1947 Jeep with an engine producing only 60 horsepower but with very low gearing. I repeatedly got dinged for acceleration but this is how the Jeep was designed. Top speed is only 55 MPH. I also get dinged for cornering. This program must think I’m a F1 driver. Unlike many drivers, I keep to my lane when cornering and don’t cut into the second lane if one exist. I’m not even going fast. Yet I get dinged. Also, there is no account for turns that are sharp by design. I have a couple of these on my daily drive and get dinged every time. Finally, roundabouts are almost a guarantee of a ding. You will feel as though nanny is looking over your shoulder. The program now feels the need to track your movements 24/7. Not a fan of this and do not see why they need to know where I am when I am not in my car.

Arbitrary performance. The concept of the app is good- add statistical heft to their AI model/engine/database while providing financial incentive to the user- you and me. Therein also lies the problem. It tracks all the trips-yes. It rates your trips-yes. But the app does not always share the metrics with you. Case in point- I made 10 trips. All of them were recorded and rated. However only 3 show up in the app. Sometimes less. It a bug that they are not exactly in a tearing hurry to fix. Why you ask? Their philosophy behind the app -develop predictive data driven models that will enable them to pass on the actuarial risks to you, the consumer, with greater accuracy. Not educating you and improve your driving habits. Think of those gps trackers they put on endangered wildlife-useful for determining habits with no intention to model their behavior. If you are reconciled to this fact you will be fine. If they were honest and stated we want to pay you for tracking you it would be okay. But they are being disingenuous and are marketing this app as a driving performance improvement device. It does not function in that capacity on my phone. The standard support answer I have received is that they are looking into it. Right. Rating 3 because it pays discount on monthly premium. Minus 2 stars for the performance of app because the unfixed bug. Total rating 1.

Has some issues. In general, I like the idea of this app, but it has some issues. I am a generally good/safe driver and when I first got the app a couple years ago, I used the feedback to improve my driving even more and regularly had a 96-99% score. Since I upgraded the app a couple months ago, it seems off. I don’t think I’d ever been marked for cornering with the old app version (maybe once or twice in 1.5 years) and now it is marking me for cornering almost every trip. It seems if you make a turn that is more than 90 degrees (a lot of intersections are set up that way) I get cornering. I also don’t understand the scoring. It seems if you have 25 points to lose, and you get one mark deducted, that should still leave you with a 96% for that trip. But I am getting one mark deducted about every third trip, with the other trips being perfect, but only have a 88% now. Doesn’t add up. Please fix these things, State Farm! Otherwise, good program!

Drains Battery and Lies. This app drains battery by constantly running in the background. Also, it give me a 1 star rating on phone usage while driving anywhere and says that I am using my phone constantly while only using GPS. Also, I’m not sure how it knows I’m “using” my phone and I’m pretty sure it doesn’t explicitly say anywhere that it collects that kind of information, however I didn’t read the super fine print in between the fine print. Sorry I don’t know directions State Farm. Overall, it only saves me $8 over 6 months, so it’s honestly not worth it. You’re better off finding a better rate with a different insurance company. The new version is better than old, I will say that. However, draining my battery, collecting false information, and not even saving me enough money to buy a single meal over 6 months is pretty useless and I’m going to be searching for better insurance being that I get high scores in every other area other than the “phone usage” category. Probably will check out Allstate since they actually reward you for being a good driver rather than collecting a lot of data about you and probably selling it to someone.

I really like it, but struggles with passenger.. I really like this app and the discount it gives me. I like trying to improve my driving all the metrics make sense to me, I haven’t had any sensitivity issues, my one complaint is when you have a passenger. For some reason it always connects to the passenger phone, so when I drive I get 4+ infractions due to phone use when it was the passenger using their phone and the opposite happens when I am the passenger. I want the trip recorded on the other persons record, so I turn off my Bluetooth, but then an error pops up constantly saying the app needs Bluetooth on making it so I can’t use my phone even though I am just a passenger. But when I am alone driving it works perfectly, just hope they add some way to change drivers or something. Right now you can say that you were a passenger and I would be totally fine with that option… but I haven’t seen it change my score back.

Frustration on the rise. The longer I am using the app the more I am getting frustrated with it. This app is so incorrect you can’t put in words, at this moment. I am not a person who know all the ways in the US so with that I am using the google map and of course the scores in the drive and save app goes down so quick that it will damages the score. I was driving to a family emergency and it recorded the way up very poorly (driving around Chicago -no brainer more braking more acceleration and, and , and) , but the way back none of it was recorded . Had everything on Bluetooth and location and no recordings. But I am home . I got phone calls which my Husband answers and it shows phone use and more points down. I life in the country of course we are having deers , raccoon and other animals running around. What should I supposed to do, let them jump on the car ? Of course you use the brakes , and points down . It is getting really more frustrating with this app. I will give it back to State Farm because I have no accidents or tickets, I can say about my self and Family that we are good drivers. No control needed for twenty bucks savings.

Major inconvenience for end-user. This app is nothing but a major inconvenience. I would have never opted into this plan if I knew I was expected to do so much on my end. Such as keeping my location on 24/7 (the app won’t let you in unless it has location access “always”. “When using app” is not enough). If you haven’t driven for a couple weeks, or have not logged any driving cycles, you get threatening emails to log in and update your mileage or your wonderful discount will be voided. I live on a corner before a stop sign, so it constantly thinks I’m turning left (into my driveway) without stopping. The app has no idea when you are actually driving, it continues to record your trip as you walk away from your vehicle and into your house. Basically continues until you get far enough from the dongle that it registers your trip as “complete”. Whoever designed this app did a crap job and State Farm is crappy for providing such a glitchy, garbage app to their customers. I drive less than 30 miles a week and this is the only option they gave me. My patience is running thin.

What’s a hard stop?. My experience with this app is that a hard brake is when I stopped at a stop sign and I hit my brake when the car was moving at 2 mph! Really? So on a street I use to get out of my neighborhood I have 4 stop signs. Between the stop sign I drove at 20mph or less cause at every other block there’s a stop sign! So on Sept 12 at 10 ish am in the morning, when no one is rushing to work, I did an experiment. I hit my brake at each stop sign when the speedometer read 2mph. At the first of 4 stops, the drive safe & save signaled that it was a hard stop, but at the next three stop signs when I did the exact same thing- the has no record of a hard stop! This app is not consistent. I wonder what is a hard stop? I feel that when. Some one pulls out ahead of you and your going above 30 mph and you hit your brakes to avoid hitting the car would be considered a hard stop. But when driving slowly in a neighborhood under 20mph and you avoid hitting a child - that would be a hard brake! But common, driving at 10:30 am, no one’s around and your going 2mph and you hit the brake!

Good potential with some serious flaws. I do like the potential of saving money, and do drive safe. Also positive to push people to drive safely. There are some issues or errors in the system. It is wrongly recording incidents which do not actually influence safe driving. Some specific places will record incidents, and can only be avoided by not driving those places, so the discount for the insurance is canceled out by the increased gas usage for driving around those places. 1 wrongly record speeding on the highway, as app records it as driving on feeder road. This happen even if I drive slow on ramp, and do not get into highway speed before exiting on next ramp. 2 leave you the choice of driving on red light or getting marks for breaking. I have a road with 50 mph speed limit with multiple signals. The yellow light is too short on all the signals. So either have to drive 25/30mph in a 50 road(which is extremely dangerous), or drive on red light(which is even more dangerously). So on average, the only safe way to drive without getting marks is to avoid that road..

Too many false speeding events. I am a precise driver. I know my speed and I use cruise control to stay at or below the speed limit. The app has frequently indicated speeding events for me, sometimes 30 mph over the limit, and there is no way that is correct. I am NOT using low power mode which can cause problems like this. I have had to call in to customer service to correct these false speeding events, but it’s a real hassle because they want to know so many details (time trip started, time of event, posted speed limit, indicated speed limit) for each of multiple events on a trip. I don’t want to spend time on the phone correcting what shouldn’t be happening because of their app error. I’ve given up calling in the corrections, so I guess I’ll have to live with less of a discount than I should be getting. But maybe State Farm will get a hint from this review to fix the problem.

Inaccurate. One week into using the app (new drove & save customer), I’ve noticed two trips were not recorded, and at the end of two trips, while parking into a spot in a lot, it said the parking was a “braking event.” I feel as though there might be data “hiccups” and when those data “hiccups” occur, it’s only counted as a strike against the driver. Second example is that I was driving the speed limit and the yellow light I approached was was especially short, so I stopped a little quicker than Han I’d like at the light before it turned red with no cars in front of me. Had I proceeded, I could have either caused an accident or at least ran a red light. When I looked at the feedback it told me to leave proper distance between myself and the car in front of me so I don’t have to stop so suddenly. Are you kidding me? There was no car in front of me and always assuming an event is the fault of the insured driver does not settle very well.

Speed Limit. This is truly a great app. My wife and I have been using the beacons in three of our vehicles, for about a month now, for driving in north central Texas. However, all three yield the same speed grading results in specific locations. For two examples: (1) The main thoroughfare east of our neighborhood is posted at 50 mph, but will “ding” us for speeding along a specific stretch at above 43 mph. This would imply a 35 mph sign somewhere, but there never has been a 35 zone there. (2) A specific stretch of I-35 West, in north Fort Worth, Texas, between Loop 820 and the exit for 287 to Decatur seems to “ding” us at any speed, except in slowed “stop and go” traffic. A lot of people will drive well over 70 if the way is clear of traffic and State Troopers. This is a particularly congested and dangerous area to drive due to construction constraints with many changes in availability of driving lanes, curves and speed limits over the last 20 years or more - but the “short-cuts” can be worse.

App is great after new update. Now that they have updated the app and you can let them know if the reason you are getting dinged was because a passenger in your car was using the phone so it doesn’t hurt your score as much it’s made things so much better!!! I’m a single dad so one of my kids is almost always on my phone while in my car looking for songs they want to listen to or checking for new podcasts because streaming music on my tidal account is the only way we listen to anything so I was taking major hits on my driving score for it but thankfully that’s been fixed now you and you can tell them if you were the driver,driver with passenger using phone,or just the passenger while someone else drove and that’s made a world of difference I can’t tell you how thankful I am for those changes

Totally Unfair. There is no way for you to know what level of behavior, in or out of your control, will result in an “event.” I got charged an “acceleration event” for using my cruise control to resume traveling from 35 to 45 miles an hour after slowing for traffic. Nowhere are you told that this behavior is unacceptable. It would be helpful to have known that using your cruise control function is considered “unsafe.” I have accumulated two “braking events”for quickly reducing speed to avoid people that turned in front of me or had abruptly changed lanes without looking. I am being penalized for others’ actions. After pulling over to the side of the road to turn on my GPS I was charged a “phone event” for using my phone even though I wasn’t moving. And the biggest insult is that the discount displayed for each two week period is somehow negatively affected even though my rating is 100% with no events. There must be other factors that we are not told about that affect our ratings. It’s a mystery to me.

Grade for phone usage. I too, am in the drive and delivery business. I have purposely avoided signing up (again) for the “Drive Safe and Save” program, as I learned my lesson the hard way a couple summers ago. Yes, the discount they give you is a HUGE offset to the amount of wear and tear on your car, the price of gasoline, and being charged more for rideshare insurance because you are in the delivery biz. But….. There is no way for me to do business without the use of my phone while driving. I think in the big scheme of things, insurance companies should not “punish” the driver if the driver could provide proof of their time worked and which platform they were on while using their phone while driving (Uber, Lyft, GrubHub,etc..). ZMy gosh! With all of technology nowadays, certainly they should be able to iron out the kinks in this problem, right? Delivery is very important for a lot of reasons, so let’s accommodate our drivers a bit better when it comes to the grading system. Please???

Can’t have my husband use GPS?. Although this app is a nice idea, I’m very frustrating that it marks my husband off for using HIS phone for the GPS to navigate on a mapwhen I’m driving! He can’t text either while I’m driving or use his phone whatsoever or it marks us off for phone usage while driving. Also, very disappointed that it drains my battery quickly. Additionally, I’m frustrating that I keep getting a “braking hard event” or “accelerating quickly event” when I’m trying to stop for a red light as it’s changes or to avoid that, accelerate to go through the light before red. No matter how much I try to ease on the brake when a light changes that I’m very close to the intersection for, it still says I braked too hard. On the other hand, if I try to not brake hard and instead accelerate a bit to make the light before it is red, then it says I had an “accelerating event.” So there’s no way to avoid this problem and I keep getting dinged when lights change.

Your update needs updating. I called technical support and it was a joke. I spoke to a computer impersonating a human. The customer service person didn’t understand customer service and kept asking me to repeat the reason for my call 2-3 times. Seriously was she hard of hearing!!!! After being on the phone with this person, I was informed the issue was due to my mileage was out of date! Seriously!!!! That would cause an app not to allow someone to log in or to not recognize an eligible vehicle!!! I have never heard something so ridiculous in my life. I have been able to update my mileage previously in the app before why all of a sudden has this changed! In addition, my insurance doesn’t renew for another two months. You need to fix your app in regards to “easy” right or left turns. There are some intersections where you don’t have to stop, but have a turn arrow that allows you to turn. This goes against your driving. Sometimes I think this benefit is not worth the hassle

Awful app. This so is awful. It does not reflect how I drive. It doesn’t know the road conditions and records things incorrectly. I have people ride written me and I show them my record afterwards and they agree it is not accurate at all. I get acceleration when going up hill and I never even get to 10 mph. I start breaking way early and get reduction on breaking. The only way to not is to never really stop. So this app has taught me not to stop at stop signs. Places where I would have stopped I have plenty of time not I will not stop at a light changing because I don’t want a breaking so it has taught me to run yellow lights now. I’ve been driving over 50 years and have never had a traffic infraction because I drive very well. But this app has me NOT driving safely now. I know to flow with city traffic when going over the speed limit no one likes a slow old lady driver causing people to slam on breaks serve to avoid her or whatever but this app makes me want to impede traffic to avoid a mark on speed. I think this is an awful app.

Questioning accuracy. Edit: Our discount has gone down since the phone usage score was implemented. Even though it’s supposedly not effecting discounts. My driving score was an A consistently before and now I can’t keep it above a C because when my husband and I take a trip together it always picks up the usage of the passengers phone. Program is also draining my phone battery quickly since the latest Apple update. Not sure if this is worth the discount anymore. We have had good results discount wise for this program but now that the app updated I’m questioning the accuracy. Now it claims to be measuring “phone usage.” Two problems with that seem to be 1) my car uses Apple car play and I listen to audio books on my commute. Every trip I’ve taken since the update has been marked 1 star and the flags poor on phone usage. 2) when my husband and I travel together how is phone usage being measured? How does the system know who is the passenger? I’m going to be upset if our rates go up due to a flaw in this new design.

Disincentivizing hard braking is a lawsuit waiting to happen. I understand that if you’re employing defensive driving strategies then you would not need to brake hard to avoid rear ending a vehicle. However, there are many other instances where braking hard is very necessary for safe driving. A light can turn yellow when you’re near an intersection, and so you need to brake hard to avoid the possibility of running a red light. A car can turn out in front you or move over from an adjacent lane without signaling. A pedestrian or cyclist can move unexpectedly into the street. All of these examples would require hard braking to maintain safe driving. To disincentivize hard braking simply because of one specific reason is very narrow-sighted and potentially opening State Farm to a potential lawsuit if someone runs a red light because they don’t want to risk their discount on their premium. Please update the app so that braking is either not monitored or offer an option to describe the reason for braking hard and the violation can be removed.

Questioning Metrics for Driving Performance. The Drive Safe and Save app is interesting. I’m concerned about the database it uses and how often it is updated. For example, on a two mile section of street I travel, my car’s GPS says it’s 25 MPH, Google Maps says 45 MPH, the actual Speed Limit Sign says 40 MPH. I have a lot of long hills near my house. To stay at the speed limit going down hill, I need to gently press the brakes, however the Drive Safe & Save app interpret this as excessive braking and proving a “braking needs improvement” message. To overcome this, I put my auto transmission in the car into manual mode and let the engine slow my car. Now my brake score is significantly better. My assessment is the Drive Safe and Save app does not accurately determine a drivers performance. Discounts based on the driving performance measurements of users (policy holders) is not accurate and subjective to manipulation by the insurance company.

Bigger Incentive needed. 95% of drivers speed and cut off drivers who are traveling at the speed limit or lower. The brake detection sensor cannot tell if a hard brake was because of the driver driving unsafely or if it is a defensive move due to the reckless driver. In addition, phone use can be done by another person in the car or if the car is stopped. Neither can be differentiated by the sensor. Likewise if you defensively have to speed to avoid a incident these sensors cannot determine the reason. We are most disappointed by the limited savings on our insurance for all the tracking of our driving. When 95% of the other drivers speed by at 10 to 15 mph above the posted limit, driving at the legal speed limit puts us in more danger. There are many drivers who are so mad that we travel at the speed limit. You need to institute higher incentives to make this all worth the effort.

Jake from State Farm Must Drive Like an Old Lady. I got the app in order to save money on car insurance, even though I am trepidatious about Big Brother. I have not had a ticket or an at fault accident in over a decade. I have had people make fun of me because I drive so slow and careful. I drive a lot of miles in car A and almost no miles in car B. Car B I was am saving about $40 every six months. On car A, the one I drive a lot, I am saving about $20 every six months. However, I continue to get dinged for excessive acceleration. Almost every stoplight that I take off from, I lose points. The funny thing is that I drive a Prius. I am not sure if Jake has ever driven a Prius. But, the only way I could take off slower would be for Jake to come and push the car from behind every time I hit a light. I will continue to use the app, a little savings is better than none. Plus, I enjoy yelling derogatory remarks at Jake every time something happens that I know he is going to ding me on.

Do not use this app. First, you need to understand is that this app allows StateFarm to build a profile of your driving. If you get into an accident they will use this app as evidence against you. Second, I am 42 years old and have never been in an accident. I drove for the military for 6 years and now when using the app, I get marked down for hard breaking or heavy acceleration. Thing use to avoid collisions or accidents gets you negative points. Truth be told, I would have to say that having the app made me frustrated and gave me anxiety. You would be better off focusing your attention to driving safely and less on how that app is rating your driving. I gave the app 5 stars for review placement. I truly rate this app 2 starts. Off to a good start but needs a lot of work and more features.

New update and speed inaccurate. My Drive Safe and Save app was updated to the newest version and now I can go in and click on an icon to see where I have been dinged. I don’t speed that much but I noticed today that it says I’m driving in an area 10mph above the speed limit when I absolutely know I did not drive that fast and when I’m in that particular area. I have been noticing these inaccuracies and inconsistencies in what I’m seeing on my speedometer vs what I’m seeing on the app as of late and wondered is it even worth it to be enrolled into this program to get some discount. Not to mention, it penalizes me whenever I need to use my GPS and have it on. Because this program penalizes you for using GPS, I just wish that one shouldn’t get graded on for phone use if the app cannot determine if someone is being distracted by driving and texting or someone just using the GPS. Developers of this app, please make the detection of the car’s speed more accurate. It’s unfair for drivers who are driving the speed limit but see that the app is reporting inaccurate information.

Ok, but…. Been using this now for about 2 months and have been mostly satisfied. However, improvements can be made. I have gotten flagged a few times for “hard braking” when stopping for a yellow light rather than potentially running a red.. how is that not being safe? Same thing when encountering grid lock traffic that can only be solved with a quick stop. Would be nice to be able to give an individual review for each trip. Also, I don’t think it’s fair to get docked for excessive acceleration when pulling out from a dead stop onto a 65mph highway which I do at least twice a day. Rant over Update: Downgraded to 3 stars after all the nitpicky “events” I get flagged for.. braking for deer is a big one. Also been hit for rapid acceleration in a car wash multiple times. A f’in car wash.. what a joke Tighten this thing up and let users appeal individual trips to explain what happened. My savings decreased $50 from the last cycle because of this. Not cool

I almost gave it 4 stars. It tracks my every move in my car but in my opinion it’s inaccurate, Where I get docked for “Corning” it’s at intersections with no stop signs, no lights, or if it’s a light and I turn right on green even if I take it perfectly I still get docked %, it tracks acceleration and I got docked for accelerating while taking a turn uphill after sitting at a stop sign, it shows me off roading on the map, it took down my percentile score for slowing down for a police car I didn’t even hard core break I simply slowed my speed and it docked me, it’s a amazing concept 100% the app is easy to use but I delivered pizza for a living and even their app was better than how this one tracks my driver score for them was never below 90%. and I drive a 1995 I gotta drive safe and slow I always do but due to my disappointment with the accuracy of tracking With this app I’m going to give it one more week before I discontinue my account.

Not realistic. The app doesn’t take into account real world driving situations. There is no accounting for on the spot decision making behind the wheel. It is punitive by default and design. In a perfect world you wouldn’t have to accelerate to merge into moving traffic or brake hard because an idiot cut in front of you and jammed on the brakes or speed up to avoid a dangerous situation but we don’t live in a perfect world. There is no way of reporting why you made a decision to do something behind the wheel. My wife, riding in the car next to me in the passenger seat, took my phone out of the charging port to make some telephone calls and selected “I’m not driving” prior to placing them. I received a Poor for four incidents of distracted driving. My rating dropped from over a 95 down to 80 because of this. I wasn’t even on the phone! The app needs more development and needs to be more realistic to account for what takes place on the road.

Not always accurate. I do take issue with your beacon. It has dinged me a few times for breaking & doesn’t realized I’m in stop & go traffic. There have been occasions when I’m behind someone who isn’t using a signal, going 35 mph and they quickly turn off the road with no signal, only to find out traffic is completely stopped a car length ahead of me. So it say I’m not breaking accurately. Additionally, while not on my phone, I may be using the map on there and have to turn my phone in a different direction and it says I’m using my phone. Again not accurate. Lastly when I’m on a 35 mile or 40 mph road on turn onto a 35 mph road but don’t see the speed sign for a block or so I’m dinged for speeding. In unfamiliar areas I can not change the speed in an area until I know. Andrea Jo Senters

Drive Safe review :. I’ve been pleased to see how my driving is rated. I do have a concern that often my braking looks as if it needs improvement. While I use interstate 10 to and from my home, this reading does not reflect when another driver quickly cuts in front of me or for construction changes that occurred since I last drove and that were not marked well. As for my speed, it varies with the flow of traffic which is most always over the posted speed. I hope consideration is given to these factors. Not sure how one would program for that, but hopefully it will become a consideration. Also, I never saw an initial reduction in my premium which I thought would be reflected when the next premium was billed. Was there supposed to be one for just installing the app. Thanks for your consideration of my concerns and for any reply you might have.

Good idea but implementation needs improvement. We have been using this for about 3.5 months and want to continue it, and our average scores have increased from mid-80’s to over 95%. We have 3 insured cars and it took 3 months and over 6 phone calls to get our third beacon. Call center waits of 15-20 minutes occurred nearly every time. I like the idea of getting feedback, but it’s never been clear what constitutes a rapid braking, fast turning or fast start event, what constitutes speeding (I go 1-5 miles over the posted limit at times and sometimes it scores as speeding, other times not), and what constitutes phone use. If I get a text then sometimes I am said to use cell phone and if I use hands free to talk at other times I am not. I would like the future of such devices to be linked in the future to in-car sensors such as driving too close to vehicles ahead of the car, adjusted for speed, and to give voice feedback to the driver.

Battery. I love the app overall. I take a star off the review because the app has to “always” have location services on to function correctly. This eats my battery life on my phone necessitating that I have to stop and recharge my phone before the end of the day if I have the setting the way the app designers require. I sometimes turn off allowing location in the app if I know I’m going to need my phone all day without the charger needing to be with me. Then, I get notifications from the app that it hasn’t mapped my “trips” or a call from the agent because the app doesn’t have any trips mapped in a bit. I discussed this with my agents office and they said that I’m not the only one with this complaint. Can your developers please come up with a way for the app to function properly while only requiring that the location services be used while “using the app” so that it’s only eating phone battery when it actually needs to?

Feel like I’m getting hustled. I like the automatic discount just for signing up but I really feel like the events are just given out at random. Some I understand but I could go a whole week without an event happening and my percentage stays the same or only climbs 1%. Then I am flagged for an event and it drops by 3%. At one point I went from 98% all the way down to 83% and only had like 3 events happen during that time. At times I’ve have 10-12 trips with no events and my percentage stays the same then I get one event flagged and it drops 2-4%. I just don’t fully understand it. I was driving on the expressway and got flagged for speeding 5 times. It said the plaster speed was 45 but it was not and is actually 55. It’s only 45 during a work zone and this was not during working hours but that’s what the app went with. I feel like there are a lot more discrepancies but there’s really no way to combat these. You just gotta go with what they deem an event and take it. It’s really disappointing because I do my best to drive safe and not get flagged but they keep flagging me.

Still Testing need to learn. I am looking and doing things to see what not to do until I learn the mall there may be a few mistakes thank you. (2) on the breaking I haven’t quite figured that one out because it doesn’t matter what I do because if you hit the break a certain way it’ll mark you as breaking something I don’t know but it’s not right to me on what it’s doing. On speeding when you’re getting onto the freeway you have to get up to the flow of traffic and then guide yourself in or speed over to the other lane to get out of the way so that’s marking me as well and sometimes when I pull right up to my driveway and stop to get out to open the gate you’re marking me right there so I’m not understanding it I’m not gonna drive through my gate and I’m coming from a from my road that you have to stop and look and cross over to the driveway. Still confused on how those two items work