Magic Guide: Universal Orlando App Reviews

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Love it!. I use this app every time I go to Florida and I would never want to deal with the crowds without it. I also check the line times throughout the day in the days just prior to our trips so we know what are the busiest times and how to plan around crowds. This app is SO handy while at the park but also a very valuable planning tool so you can make the most of your day at the park!

Very good utility while in park. Without aid of this app I would have been so lost. The interactive map can pinpoint your location and show what all is around you (Bathrooms, rides etc). 4.5/5

Magic guide app. Overall it was handy to have. Helped us with wait times to decide where to go. Restaurant guide was helpful for venue and pricing. Unfortunately the menus on app are not up to date so don't count on a menu selection actually being on the menu when you get there. Happened to us twice.

Doesn’t really work. Apple Watch app does not work, don’t waste your money in this app.

Very useful. This app made my first visit to Universal so enjoyable. Having all the wait times currently updated was very helpful. The dining feature with the menus made it easy to decide what to eat. The map was very useful too. A must for newbies to the park.

1/10. The only thing worth while is the map. The wait times are completely off and the menu items for the food places are completely wrong and out of date.

Overrated. A) why does this app cost a dime? Didn't I pay to get in the park? I laugh that they hand out maps like candy by charge for this app B) the wait times were rarely accurate - off by as much as 30 mins C) if it showed your location and provided transit times it would be much better

Cool!. What a helpful tool.

Map, No Times. This is a great app if you want to have a map and and a short description of the attractions for both parks. Do not believe the wait times though, because it can be changed by anyone. Very helpful app.

The best guide app. This app not only shows you the map of the park but also guide you through the park and tells you waiting time for a ride. Yes, the restrooms location are missing from the free version. I assume Universal studios did not pay for the app and they did, that will be so unfair that they couldn't provide their customers with this app for free considering the insane cost of getting into the park. This app is awesome.

Good App. This is a pretty good app for navigating around the Universal Properties, worth the exception of its coverage of Volcano Bay which is somewhat lacking. Perhaps this will be corrected in the future.

Very Usefel. The wait times are constantly being updated. This is the app you need to find the shortest lines/wait times for your favorite rides.

Total Waste of Money. I just spent two days trying to use this app. The maps on it are VERY general and lack any detail, showing mostly just major rides but missing a LOT of details. The map SHOULD use GPS to show where you are in the park but it doesn't. The food guide only shows fast food options and even then misses a few of them. I wanted to eat a real meal but it was not showing Mythos Restaurant even though I was right across from it! (Mythos is one of the best food options there, BTW.) Someone SHOULD make an app that does the job i had expected this to, but I found that this one is a major disappointment. I should have listened to my daughters, who had asked why I bothered buying it after seeing how useless this company's Disneyland app was.

Magic Guide: Universal Orlando. I love this app and made the additional purchase for the extras. My only complaint is updating the app. There are several things which need correcting because of something closing, restaurants adding food to their menu, or changing prices. I like this layout better than the official Universal App. Easier to look at and see the food locations and menus. I do use this for meal planning so it would be great if it was up to date. Thank you!

Love this app. It has EVERYTHING that I could possibly need when going to Universal Studios or Islands of Adventure! If you ever would like to improve the app maybe you could add pictures more pictures of everything!

Upgraded for up to date wait times. Upgraded for the up to the minute wait times, yet now just showing closed and not giving any wait times. I even submitted an accurate wait time, it thanked me, still didn’t update. Will improve rating if fixed.

Good but not accurate. It is accurate on many rides but the hulk has been closed since September 8. It is now October 2 and they still list the ride as open with a 25 minute wait time. The Hulk is in pieces with much of its track removed. Don't know about you but I wouldn't want to ride it.

Great Tool. Was glad to find and use this app. Spent 2 days at the park and found this very useful. Wait times. Ride height minimums. Restaurant guides. All were helpful. A GPS feature might be helpful but watch out the Disney App that uses GPS uses ALOT of battery and FAST. Wait times appear to rely on users so please submit as often as you can to help us all.

More accurate wait times than the Universal app. I wish it was a little more user friendly BUT I found that this app had more accurate wait times than the actual Universal Studios app.

Does this app really work?. I paid to get this and I feel like it doesn’t really give the most up to date info. I wish I had kept my money.

AMAZING. This app really helped us a lot in the park

Very useful at universal. Not sure how accurate wait times are. And there are not separate ones for express pass customers. But the app is very good.

Very helpful!!. It was great to have a map and wait time at my fingertips! Loved that part. I paid for the premium because I understood that I would be able to see where I was on the map. But that is not how it works. As far as I can see the basic is the same as premium so stick to the basic. Great app. Thanks.

Wait times are never updated. Have been attempting to use this application for the past 3 days hoping to get some insight on what the wait times are for each universal ride. Unfortunately they are hardly ever updated. And even when they are they seem to be inaccurate. If I were you I'd just pay attentions to the estimated wait times outside each individual ride instead of relying on this faulty application.

This app is great!. Don't pay attention to Jocaroth's comments. This app can do all the things Jocaroth says it can't (except for an ability to log the rides you've ridden). This app and the one for Disney World is awesome! The ability to look at all of the restaurants and their menus and prices is amazing and saved us a lot of time walking around! The wait times are user loaded, so if you walk by an attraction and notice a wait time update it in the app this way it is more accurate. 5 star app!

Very good app. This is a very good app. It's very helpful for locations of rides, bathrooms and places to eat. I like the menus being there so you can choose without walking.

Could have a little more Info.. I loved being able to have the wait times and the restaurants menus were a huge plus! I wish the Park Maps were a little more descriptive. It would also be really awesome for people to be able comment about the rides or rate the rides.

Great App!. Well worth the $3 to keep organized and know where everything is at in the park. Restaurant details were awesome, and wait times are very up to date.

Way to ruin a vacation. The park opening times starting August 1st are off. For those of you that know how important getting to the park early and hitting rides on a schedule, this ruined our entire day. We saw signs at the park listing 8am early opening but trusted the app would have the right time and thought this was for resort guests as we knew they always got in an hour early. 5 minute waits became 50 min plus waits. Two children disappointed at how few rides we could go on in our day. Two parents regretting purchasing the app.

It serves me well. All I need to know is about park hours and waiting times and it tells me well. Also, I can find the menus which is great to me. The only only thing is that I have to pay to know where the restrooms are located but overall I like this app.

Good, self reported. Good app, but there are others that are free. This one has the wait times, maps and restaurant info all in one. The wait times are reported by those at the park and are relatively accurate. May be off, but still good direction.

Great Tool!. I have both the WDW and Universal Studios apps and I absolutely love them. So far I've only been using the dining and maps portions for planning our upcoming trip to both parks and they're worth every penny. Speaking of dining, I sent VersaEdge an email two days ago asking about possible a Volcano Bay menu update and just like that, today I see the menu! If the GPS map works half as good it will be icing on the cake for me! Well done guys!

App works mostly as advertised. App does what is should except for family sharing as described when purchased. Our family sharing does work as my wife and I share purchases maxed by the other. This does not. Customer support says read the previously sent complete guide. The complete guide doesn’t resolve the problem. Single user works pretty well. Family sharing does not. Would rather have my money back.

Won’t show restrooms without upgrade!. Ridiculous!

Indispensable. This has everything you need to have a great experience at Universal. It shows where you are on the map. It shows the wait times for every attraction. It shows the menus with prices for every restaurant. It shows you what is closest from your location. It shows where you can find the food that you were looking for. The maps are great. I couldn't imagine doing Universal without it.

Apple Watch not working. So annoyed I paid for the Apple Watch upgrade and it doesn’t work on there. It was working a couple days ago. Please fix ASAP. I’ve tried restarting phone and watch with no luck.

Wait times never appeared!. This was a complete waste of money. The maps are not current. We waited in line to eat, only to get to the register and find out we couldn't use our passes because the restaurant was removed from the QS list. Also, the wait times stayed "--" all day and would not let us update with our own wait times. Besides, there were signs around the park that scrolled updated wait times and ride closures.

Must have when visiting parks!. Great tool that provides everything from wait times to interactive maps. Very helpful

Great Quick Guide!. This app is great it gives you exactly what you need with a click of a button on their simple menu.

Too much money, not enough info. This app has some conveniences, but for four dollars I expected a whole lot more. The free app from universal is just as good, and well... free. I'm kicking myself for buying this one. I fell into the trap that it must be better than the free one because of the price. Yeah, no. It's not. Handy to have something like this with you in the park, just choose one that doesn't charge you.

Great App. This app made visiting Universal so much better. We used the maps and wait time features the most. You can see which lines are shorter so you can bounce around the park a lot faster. Great App

Knowing wait times helps!. This app allows you to see what the wait times are looking like so you can decide where to head to next. You can also customize it for your favorite rides. It helped us make numerous decisions allowing us to ride all the rides (some multiple times)!!

Wrong park hours!. This app had the wrong closing time for universal studios every night this week! A park app is only as good as the information in it and if it can't get the simplest thing right like closing time, it is useless. I went from IOA to US expecting the park to be open until 7 , only to be ushered out after my first ride since the park actually closed at 6 that night. Use the official app or touring plans app instead.

Great for knowing the wait times!. We use this app every time we are at Universal. Gives us the wait times. Great way to figure out which rides are worth it.

Great App!!!. This app is amazing. I only needed it for a day but it was incredible. If I was allowed to I would've given it 10 stars but it only goes up to 5. I highly recommend this app for anyone who needs a map of the park, wait times for the rides, or how cheap or expensive the food choices are.

Thought this wasn’t an official app. It’s not. All the ads! 🤦‍♂️

A must have!. I use this app every time I go to universal and it hasn't let me down yet. Only addition is to add a comment section in real time for users to keep up on ride changes such as unexpected closures or delays. Thanks!

Wasn't impressed. The map feature was the only one worth using and a few times it showed us in the water or another section of the park. Don't count on the wait times being accurate. We walked to the other side of the park to ride MiB ride (said the wait time was 50 minutes) but found the ride was closed. I reported it closed on the app and it never updated. I tried it a few times and it finally showed up at 120+ minutes (not closed). I use an app for Busch Gardens (Williamsburg) that is FREE that's keep updated much better than this one for $3.99. I'm submitting a request for refund from Apple.

Pretty OK. We were only at Universal studios for 1 day. It was reasonably up to date on ride wait times. Digital maps were helpful. Dining menus were accurate for the items. Prices are very out-dated. There was no way to update food and vending prices they way that wait times could be updated. To get 5 stars, I would like to see real-time mapping with location service and current pricing. All in all, though good app for the price.

Best Ever. I couldn't have done Universal without it! Showed me exactly where I was and how to get to where I wanted. The food button with all the menus, I mean the best! GET THIS APP it will be the best trip! Oh and the wait times too,

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Great app!. Easy to use. Love the map. It's easy to find your way around the parks, especially with the GPS and compass. The app was also useful for ride info, wait times, and restaurant menus (with prices). An app I am happy to pay for and recommend to others.

New version not working. New version of 28 juin dont work

Wifi. Great to have wifi to go with this app. Really lucked in with wait times and managed to see two days worth of attractions in one day. Going back for more tomorrow.

Waste of $. Would have thought for $5+ it would have been able to guide you via GPS to where you wanted to go within the small maps. Wasn't up-to-date on attractions. I.e said no express lanes for some rides but there indeed were. Too expensive for what you get. Avoid this one!

Wait times are WAY OFF!!!. Signs and app said 50min when I entered Transformers ride. Over 1:15min later I'm still cant see the front of the line, and the app says the wait time is 60min now. We haven't moved in 20min and there's announcements now that the ride is having issues. @Universal you need to do a MUCH better job at informing your riders what is going on! We are now stuck and can't go forward or backwards - if an emergency takes place there will be mass panic because WE HAVE NO IDEA WHAT IS GOING ON!!!!!!!!!

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Great app!. Love the app. I wish it had more detailed information for some of the rides.

Not enough detail. This App was not worth the money. Wait times were not available for half of the rides or not accurate. There was not information on the rides, i.e. Height requirements, type of ride (simulator vs roller coaster) (little kids ride vs older kids ride) etc. Use the free map app and get almost the same info.

Great App. Would have been lost with out it. So helpful having it on my watch.

Good app. Accurate wait times, food menus, made our New Year's Eve 2015 trip better

Makes visiting universal great. Me and the kids used this all 3 days while on vacation.

OK APP. OK for basic functions. Expected more from an app you pay for. Wait times don't seem to update. Met my needs for knowing where I was in the parks & what was close by.

Very helpful!. Great app that is alwaya about right for wait times. Map helps too... Its worth the money because vacation time is valuable!

helpful tool to plan your trip at universal. very helpful tool to plan your trip, especially the wait time and the map.

Useless wait times. The wait times are not even remotely correct. For instance we got in line for flight of the hippogryph. The sign said 20 minutes. We waited about 45. But the app still lists the wait time as 10 minutes.

Worth the money. Excellent app. Accurate gps, menus for restaurants, and wait times. Map is well done, 5 stars.

Helpful App. Must have for anyone going. Really helped us make the most of our days!

Kept me on track all day. Hitting our 7th ride at 1:20. Short waits and maps at my fingertips!. Love it!

Fantastic!. I'm a yearly pass holder and it really helps with logistics and trip planning.

Great App. Easy to use and very helpful on planning a day.

App was just okay. It would be great if it were free! Map was hard to understand. The wait times weren't very accurate. We went at a very busy time of year!

Very Helpful. Great app! Used it often while visiting the parks over the course of three days.

Don't Bother. My main reason for getting the app was far the mapping services. They don't exist in any meaningful for him. They need to be dramatically improved, adding a GPS location would be icing on the cake, but it needs to go along way to get there. The wait time was useful but it is available on a free app.

Useless. On top of charging an extra $2.99 to "find restrooms," this app consistently displays incorrect wait times. The app will tell you 5 minutes, you run to the ride, and the wait is actually 60 minutes. Come on.

Love it. Really enjoyed using the app, very helpful with wait times on rides and great for picking out restaurants within the park, shows menus! Great app.

Universal App. Great app!!!!! Gonna use it for our annual trip to Universal next week!

Enjoy it!!. As an annual pass holder, I'm at the parks all the time. I love that it's user friendly so it can be updated if something is wrong. I recommend.

Okay. It was okay, but the ride times were not accurate and neither was the map.

Not good enough. Map is not detailed enough to replace the paper map. Doesn't indicate if ride is closed (very relevant info). Doesn't have express line wait times but the park doesn't post these anywhere. They should post express line wait times.

Universal. I found the map difficult to follow but once I got the hanging of it, it was very useful. My map of Islands of Adventure never worked. The application was helpful for me but not worth the $4 I paid to use it.

Fantastic. I don't write reviews for apps, but I will for this one. Well worth the money if you are going to Orlando.

Good app. Wait time feature helps us stay on track

A Must for Universal Florida guests. Spent two day at botH parks and this made it so much easier to decide where and when to go in A MUST HAVE

Not great. Never did work on my watch. Did ok with the wait times but not really accurate

Good App Great Park. It's very helpful when within the park, I do agree that adding show times would be very helpful.

Not good - shows rides with wait times that are closed. I have a very sad kid after this app showed the Jurassic park river ride open when in reality it is closed for refurbishment.

Great App!. This is a very good app to have. It was dead on with everything. It was worth paying for it.

Unusable. I attempted to use this app. People are intentionally goofing the times so none are accurate. If the attraction is a one hour wait the app says 5 or 10 minutes. Totally unusable.

Mr. Great app. Should tell when ride is down

Great app!. Since the last app update it is so much better then before. Love everything about it!

Universal vacation made more enjoyable. Very useful and comprehensive app. Loved it.

Very helpful. It's a great time saver... Would have been a 5 star if the had the park rules on it too... Line what you can and can't bring into the park.. Snack wise

Helpful!. I use this mainly for the dining info. Have enjoyed having the menus at my fingertips.

Excellent for rides and dining!. Does not locate shops or photo ops with superheroes :-( but handled every ride and restaurant at Islands of Adventure! No excuses for not doing what you want at the time you want.

Wait times way wrong. The wait times showing are way wrong Don't recommend this app if wanting to use to decide how much time you want to stand in line

Ruel. seem like a big help. but the needs to be a little manual with it. it does not explain the wait time feature sufficiently

Great App!. Very helpful on wait times & restaurant options. Good purchase.

Good app, inaccurate times. This app is perfect, but the times aren't very accurate. They give you a general idea, but not spot on. A great app otherwise.

Add waiting time at ticket window. I like the app so far. They need to add the wait time for the ticket window. They have 3 ppl working and over wait time. Its the longest line the park.

A Must!!!. I laughed at all of the people struggling with the paper maps.

Something Missing. Seems good, but incomplete without show and parade times. Special event info (HHN, Mardi Gras, Holiday, etc) would be great too.

Download a must!. A must have download for the park experience!!!! Wait times and maps. Very cool.

Great, 1 more feature would make it perfect. Awesome app love the wait time and menus. One thing which would make it just great would be crowd calendars. Please!

Really like it. I really like this app, great maps and good to find food. The only thing is that the times are not the most reliable

Awesome app. This app saved me. Totally helped me navigate the park and plan my rides. Easy interface. Does what it needs to do.

Not bad!. This app is pretty good! One thin I do see not shown on maps is the Nursing Area. It's one of the main reasons I downloaded app. Please add the Nursing Area for each park please!