PC Optimum App Reviews

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Works for me!. I can use the app at the store when asked to show my PC Points card. I wish it gave more offers that weren't all based on what I buy, but the offers I do get give me loads of points.

Love this app. Only gave it 4 stars because I do have issues with the app sometimes but it is easy to use and great for earning free groceries

Love the color of the card. I'm new to the store & like this place. Huge selections. Great prices on many items. Stores are well lit, clean and easy to navigate. Just wish they would have people helping to bag at the registers.

Crashing all the time. The app keeps crashing, I can’t even open the app! I just did an app update and there’s no change

Update. New update and now it won’t load. Guess I’ll go to Metro this week

Terrible. Can’t stay logged in. Features that worked previously don’t work now. Forced to load your offers to get any benefit for spending and yet they make the process to load offers difficult. Trying to rip you off.

Points balance. The pcoptimum Card in the wallet although it allows easy scanning at the store it does not give automatic points update so you never know how points you actually have. You must open the PC app to get an accurate balance. Very annoying.

Furious. NOT happy with this company or this app. Upon loading my points to new optimum card 114,000 of them disappeared from PC card. Two months and hours on the phone later...NOTHING DONE TO HELP.

Making it shiny doesn’t make it good. I used to love the simple design of this app: load my offers, check my points, and go! Now, I have to scroll thru videos I don’t want to watch and thru articles I don’t want to read. The tipping point for me was opening the app today and thinking “hmm, seems very light in the number of offers this week.” Nope! My bad! I had to scroll thru *more* stuff before I found the *rest of my offers*.... what a TERRIBLE REDESIGN. For pete’s sake, at least leave the offers together. ((Eyeroll))

Shipped too soon. Not able to set up my account. Spent way too long attempting with all sorts of failure, Errors, etc. Suggestion: Fix it up ASAP and let me know when it’s up.

Good start but not there yet. This is a very limited shopping app. It's really just a vehicle to push weekly coupons. So more about Loblaws than the customer - however customized they think it is. Like the brilliant Wegmans app, you should be able to create your own shopping lists as well as lists from suggested recipes. And also like the Wegmans app, you should be able to see full nutritional information, label pictures and pricing for each and every product. It would also be good if you can filter by dietary concerns for those that are lactose or gluten intolerant, diabetic or by caloric intake. A better reporting tool and usage would be ideal as well - to track what and how much you are spending on a regular basis - as well as how much the coupons have saved you to date. So Loblaws if you can add this basic product information, some more relevant filters, relevant reporting and probably some social media options for adding recipes and wrap coupons around all that - then you have my complete and undivided attention. Until then…this is a very basic - also ran - marketing gimmick.

Terrible. I’m trying to check out at the grocery store using the barcode provided in this app. Can’t open the app because it “requires an update”. I want to go home. Skipped out on the points because of the long line behind me, had no time to update this to show my card number. Extremely disappointed.

Love!. This app is great. I hate having to carry around loyalty cards in my wallet. It's easy to access and see how many points I have and I also love the special offers. I basically have coupons for things I'll actually buy, without clipping and searching. This app plus their points credit card and ship & click service =👌🏾

Transactions do not show. I cannot see how many points I have and the transactions I have made. I see always the error message :( I deleted my app and reinstalled it as well

Best Rewards-Worst App I Have Ever Tried. This is the best rewards program I belong to but it is also the very worst functioning app I have. It often does not work. “Our apologies, an unknown error has occurred.” Over and over again. 0 offers loaded and last week and this weeks new problem, “No flyer this week” when I know there is a flyer. Or it says you have no points acquired. Yes I have the most recent update. Poor functionality for such a large company.

Use the PC credit card to maximize your points. The app is really good to track your points. The offers are not 100% accurate to what I normally purchase but they are very accurate

Sign into the acc- to get the barcode is time consuming.. Checkouts are supposed to be speedy and efficient. The app signs in before getting the barcode. Sometimes, even LTE is not very fast. A few times I had to wait before the app could get my barcode. 'Barcode' should be offline; providing an option to add it to the 'Passbook' would be great. Thanks!

Easy to use. It's easy and tells me how much points I have to spend

Superb!. I've had many cards and loyalty programs and some are more useful than others. I mean, they are mostly a real time survey of people's buying habits! This program makes it worth the information we provide by giving back! Anyways, I'm using this app to shop and choose each week which products will give me points. I am alone and I manage to accumulate points pretty fast because they give them for things I actually need! It's very convenient to be able to use it while shopping and save some of the things for the following week etc. It works flawlessly for me.

Stable and useful. I don't often write reviews for apps, but this one is particularly useful when planning your grocery list for the week. By listing what is on sale, or if there are bonus points available on a particular item it can help redirect you in your choices so that you actually end up saving money. The points quickly add up, and are super easy to use. Overall, a simple app that helps you save money.

This app does not work. It just gives unknown error unable to login or sign in

Great app and easy to use. Like the way you guys of been fixing the bugs that came up so quickly. It's a nice fast quick useful app. The only thing I'd like to see more of or more offers from shoppers drug Mart which is where I usually shop

Great!. Easy to use, though, doesn't always refresh new offers at first go. I restart and then it's fine.

Pretty basic and unfriendly .... Today I wanted to open the app at the store but it wouldn’t let me open because it wasn’t updated ....

Signing in all of the time is very annoying. pc shoppers should be trying to please customers not having them sign in every time they are at a cash register

Great app :). Easy to use and keep track of everything! So much better than carrying a physical card that I might forget or leave in a different bag. Also it's great that you can still access the card for scanning while phone is locked! Makes it really easy at check out.

Fantastic. Love it!!, makes my life easier!!

Saved $420 in 3 years!. I shop at Loblaws anyway, so this app is a must have. Easy to use and supports Wallet so you can always bring up your card quickly. Over the past three years using this app I have redeemed or collected $420.

Saved a ton. I love the app. Got so many points and saved hundreds on $$$ so far! Give it a try.

Great app. So easy to use and convenient to check as I am standing in the store!

Great app and easy to use. Love the app convenience of keeping track of my points and special offers. Simple to use interface and the new widget feature makes it even quicker access to scan digital card from phone. Excellent!

Ridiculous customer service. Horrible customer service - promise of points that gets dishonoured due to fine print and a 4 cent price differential. And then they have no issues responding saying that they would have rounded up to provide the reward if the bill was 2 cents short! This from a multi million dollar top line generating company!

Works half the time. Points only get credited a fraction of the time. You have to manually enter missing transactions, and those only get credited half the time, others are not responded to. I tried shopping based on these offers for several months but you don’t get the advertised benefits. Pretty bad ap.

Bug. App always stuck at scanning the card interface. Can not return to the main interface.

Love this app but it could be even better. I love this app! I would love it even more if I could access PC points-related store flyers so I can make a grocery list to include the app offers.

Servers down for more than 3 days now. So i got an email telling me to download this app for 5000 pc points. But the servers have been down since i installed it, over 3 days ago. So all I know for now is that the servers aren't stable and that it uses a crappier keyboard than your default one. I will update this review when (if?) the servers come back up. Update: it's a week later and the servers still won't connect. Deleting the garbage app.

Handy app!. This app has been great! With all my offers loaded right on my phone I never miss a deal to earn points. I can also keep my points card stored in the wallet app so I never worry about losing or breaking it. You can even correct missing transactions all from inside the app. If you're a PC Points member you need this app!

So convenient!. I love this app. I can access it while shopping to see what I am able to earn points on and it instantly updates after my purchases to show what I've earned.

Disappointed. I honestly preferred the previous program, before the merging of the two points programs. Much fewer offers in both Shoppers and the Superstore. I’ve been shopping in other stores because the incentive just isn’t really there to buy my groceries there anymore. Disappointing

Buggy. While I am very excited about this app and it's potential, it has a lot of bugs. I cannot scroll in many locations in the app, recipes, etc, so that I can only see 2 recipes and cannot access the rest. I had trouble adding recipe ingredients to my shopping list. I had trouble signing in---just lots of bugs. I am using an iPad mini and running the latest updates on it, so trouble is in the PC Plus app.

Getting better with each revision. PCPlus started out as a pretty buggy and clumsy app, but it has been improving both in stability and thoughtful features. I now think it is a better way to do coupons then the old paper way and I'm glad that No-Frills has taken the initiative in pushing the envelope of app-based store discounts. Try using this app instead of clipping coupons and I think you'll agree.

Ok app but pay attention to your points. The app works fine. More and more I’m noticing that I am missing points... lots of points. Pay attention to your purchases and keep your bills to verify that you got the points. I’m missing valid points each time I shop. Report your missing points!!

Use it weekly. Helps me keep up to date with my PC points. Not sure why it doesn't just auto load offers each week, though - since I can't select which I want. It's all or nothing.

Sadly Disappointing:. Sadly Disappointed: The prior problem still remains, I have deleted and reinstalled the app after receiving a message from the developer advising that the problem has been solved and the case has been close, NOT SO THE ISSUE REMAINS THE SAME. And now when I log in through a browser through my pointless have disappear. PLEASE FIX IT. Sadly Disappointing: The new App does not work at all, it gives me message when trying to sign in (“our apologist an unknown error has occurred”) I have deleted and reinstalled the app at least 5-10 times, to no avail. I have log in through several internet browsers with out a problem, so my log in info is not the problem. Please fix it.

Works great. Love accumulating points app is easy to use. For some reason it doesn't show up in my home screen and I have to search for it every time

So helpful. Thanks.. doe everything I need and customer service is super fast for discrepancies ... thanks guys!

Reasonable app. It's ok. Didn't recieve the 5,000 bonus for loading the app. The items are tailored to what I buy, but it's a bit "pushy" because it offers points again before I run out of those items. Nice to be able to postpone some for another week.

Soo easy to use. Even without card we could use it!!! So comfortable, and never forgettable when we get groceries

Mom of four. Love to use the app. I get to know exactly where I am with my point and offers.

Bloated and limited return at most locations. This app has gone from basic with a number of point opportunities, to bloated with so corporate office people trying to hype it up with a bunch of bloated fodder. No, most people don’t want the bloat. No, you do not receive points on ALL your purchases, only ones listed in the app as having points, so fake posts here it seems. Must be why the ratings on the app are not very high. Hey, if you would actually get points on all your purchases like other grocery stores and other points programs, it would get a higher rating. There are many listed points earnings that don’t actually give you the points, it’s actually worse than you expect. I very regularly have to request missing points as items clearly listed do not automatically give the points. One time I was denied 3 times until I phoned in and she said, I don’t know why they didn’t just give it to you, it’s clear, 3 PC Organic *** on your receipt. It’s a lot of effort to even get the points you are supposed to get. One store my points on the sign didn’t work and they said you have to ‘load’ them. There is no load button. Nothing to ‘load’. I opened the app in the store to scan. What a junky pain in the but. Sad they have someone posting seemingly fake reviews here.

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Less Than Desirable. I’m using this app for the first time, not impressed that “errors” are occurring. I can’t bring up the flyers part of the app and even tried several times to link my card, says invalid card. I’m thinking it’s time to maybe cancel the whole thing, very disappointed.

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Crap app. Still cannot save any items due to erroneous error message that I have already saved 4 items (even though I haven’t saved anything!). Signing out and deleting the app and reinstalling does not fix this glitch. This app has gone downhill substantially since the amalgamation earlier this year. Customer service to get this fixed has been unresponsive and terrible.

Please add barcode to Apple Watch wallet app. Please add scannable barcode to the Apple Watch wallet card. It does NOT display a scannable barcode on your wrist, therefore you still need to pull out your phone to scan your Optimum card. See for yourself: On your Watch, double-click the flat side button to open Wallet, then find and tap on wallet cards for any of these apps: Tim Hortons, Air Miles, Starbucks, 7-Up, Canadian Tire, Indigo - they ALL display barcodes. The PC card doesn't. Please fix!

Unecessary Hassle. I don't see the point in loading coupons every week having to wait a week just to use them? Its almost as if I can only use them on a Thursday. What about for those that want to go grocery shopping on a Sunday or Monday? It should be easy, you should be able to "load" the offers and use them the second you load them, not have to wait a week just to go shopping. Also, in my saved offers, it will say it becomes available tomorrow and then the next day they just disappear and tell me to load new offers to save for the next week? I shopped so many times, scanned my card, and never any points. So unfair. This app is really faulty. Stop making life harder than it needs to be.

Data stealing. Data stealing application, it often logs you out without any notification. Requiring you to sign in every single time. The entire application is broken and it’s foxed to steal personal data instead of honouring point collection system.

Crashing. This app crashes more than any other app I’ve ever seen.. conveniently on days with 20X the points.. I’ve been ripped off for points 3 times to date.

Pc optimum. Would give zero stars if I could. This app has been having "technical issues" for the last couple of weeks. Just admit to the people someone opened a ransomware attachment and you're still figuring out what to do. Offers are not what they used to be.

Bad update. No gift cards or prepaid card purchases? That's the only reason I collect points. I'm definitely going to shop somewhere else. I can't believe other law obeying customers are being punished because your company cannot get their security in order. I'm also a PC Financial customer and I'm going to look elsewhere for points that give me the freedom to do what I want with my own points.

can log in or reg. for 1000s people login and reg screen is blank ! worse app and no response or help from there tech support . bad service . it's all over twitter facebook death of blank screen and nothing gets done !

“It’s not you it’s us”. “We’re having some technical difficulties and can’t load your offers right now.” This is all I get. The app used to work. Fix it now.

PC Optimum's $10 Redemption Deception at Loblaw - A Trust Betrayed. The app keep saying I got redeemable $10! I went to Loblaw and shopped for $9 but when I tried to redeem sales guy was saying “you have to shop exactly $10 to redeem it. Nothing is free today” Really? How come someone purchase exactly $10? PC optimum just loose my trust.

Poor communication. I wrote to them saying I have a “it’s is not you” coming up where my offers usually show and they sent me an email saying to do a bunch of steps and that I can still collect point even when my offers are not there. I explained that not really since I didn’t know what my offers were even for the week so how would I collect the points if I don’t know what I get points for? Still waiting for it to be fixed and still can no collect points for things I would usually buy... my average 3000 to 7000 points collected each week depending on my weekly offers and I’m missing out this week

App not working. I’ve tried updating and uninstalling the app multiple times. Nothing has been working. I go to sign in and it’s just a blank white screen.

Doesn’t allow me to sign in. I got a new phone and try to sign in and it goes blank as soon as I hit the sign in I can’t use this app at all !!

Crashes-won’t open. It says compatible on this device but I try and open it and within about a second it crashes, just closing down.

Not worth it. It was so much better when it loaded the points automatically. Now they want you to search their apps to get a few points. Not going to bother any more.

Excellente application. Parfait pour accumuler des points pc.

Do better. Why do they display the number on the bar code??? How redundant and how unsafe. All kinds of privacy breaches and stolen points and they shrug their shoulders and tell you to wait. When you ask how stolen points happen they tell you they don’t know - well, there’s your problem! Customer service can’t provide service or insight. Figure it out people! Shame

Please sort it. Multiple invalid card messages Cant add new cards to the app, thats a bug that even employees are seeing

Can’t sign in.. “We apologize for the inconvenience. Try again.” Complained to PC Optimum. Deleted the app. Reinstalled. Problem with the app itself. No response.

This app has devolved. The app is so cluttered now. You scroll forever to see what the points products are. There used to be a big list of products you got deals on, now its 4 things. I only use the app to scan my card now. It’s as bad as the Walmart website, and that is pretty rough.

Buggy. Can’t link my card and app crashes when I try to delete my account. It’s driving me nuts.

Quality in points and page has dropped from 5 to 1 star. It is sad. The PC Optimum points page now looks like the rags with too many advertisements. Too many choices. Last year we could get 5-10 products where we could get points. Now we have three and they were products we purchased last month. Not ones we buy weekly. We earn less and less points every shopping day.

Not working. So the way the world works now is he going to access these apps if I want to get good deals I got to access this app this app don’t work what the heck is the point I wish the world went back to the old Waze got a card get points that’s it

Extra content interferes with utility. Go back to a simplified app get rid of all the videos and whatever other stuff you’re trying to push And just show the offers.

Nothing is fixed. App doesn't show anything except number of points. No offers whatsoever. Still cant add card to wallet.

Won’t do anything. Running iOS latest 16.1 iphone 14 Pro Max I click sign in it brings me to the same page and freezes.

What fix?. My points are STILL at zero and I've dealt with 4 customer service reps who have assured me that the app has been updated

One step forward, 2 steps back.. Having to enter email and password each time takes too long. Fix so it remembers password. Show points accumulated on each transactions. Like the access to latest flyer. Good app, just needs to be improved a bit.

Never get points…. What’s the point of this “REWARDS” program if you never get points? I’ve spent over $400 and not one point. The offers you give are nothing I buy. Total waste. I Do not recommend.

Enjoy.. Enjoy collecting 10 cents worth of points on a $50 purchase. (And yes, this is with offers loaded, and no, I’m not going to pay 50% more to buy groceries at shoppers drug mart just so i can earn 1.5 cents per dollar)

Cannot see the login page. Cannot login to the app because the login in page is just a blank white page with the new iPhone 14! Please fix this so we can use the app. Thank you!

New app update sucks. New app update sucks. Instead of all of your offers on 1 page and scroll through, they are categorized and you need to click on them individually to see all of them.

Practical and intuitive. The app works well (little to no bugs or glitches). I like the list feature where you can directly add items from a flyer. However, you can also manually add items. What would be cool is an auto-sort setting that sorts the list by department so you don’t have to scan the list at every isle and double back when you forget something.

Apple wallet Issues. The card disappeared from my Apple Wallet a couple of weeks ago and I was able to restore it, however it didn’t stay and promptly removed itself. The app updated on my iPhone 8 today running the latest version of iOS and when attempting to add it to the wallet I receive a notification that “an error has occurred…” I can get to the card through the app, but this slows down the check out time, and we know how impatient people are down the line. Please address this issue.

My account was tampered with. This app features a “household tool” that allowed other people to join my account without my authorization. The other users who tampered with my account then used my points and I was left with no response from the help/support feature associated with this app. I would not recommend.

Dumpster Fire of Ads. The app is becoming a dumpster fire of ads & product offers that I don’t use or have never bought and useless information.

Can’t load offers. Haven’t been able to load my offers since the last update. Very frustrating.

Won’t allow to sign in. When I click on Sign in option it just gives me white screen.

Disappointed. So this card served a purpose at first then it just literally became useless. I went from getting points and having ten dollars here and there. Now I get no points ever. I spend about $200+ a month here and get like maybe a hundred points. Walmart helps more than this place. Be like Walmart

Why even bother?. In the last 6 years you’ve tried 3 times to revamp your rewards program. And in that time you’ve revoked all previously earned points... 3 times. Why should I even bother to collect points if you’re just gonna take them away when you get hacked again next year? I also ‘LOVE’ their super weird password requirements, security doesn’t start with making people make strong passwords. It starts with the people programming a system that ENCRYPTS, SALTS, and HASHES passwords on the server side. Also TLS/SSL for transit security, with the app checking the validity of the servers’ certificate. As a programmer myself I can do better than this.

Videos are not offers. Good step in allowing us to turn video auto play off but I still don’t understand why cooking videos are placed in a section named Your Offers. How many optimum points do we get for each video? Zero? Then move them somewhere else.

It won't work on my phone. All I get on my phone is points, no offers, I get offers on my tablet but I don't like to shop with it😫

Excellent App. Love, love, love this app! We've used 700,000 points to buy an flat screen TV

Sign in issue. I am trying to sign in into the app but every time it shows me a blank page. I already tried to reinstall the app but it’s not working. Feed up now.

Apple Watch Wallet needs to show barcode. Unbelievably this app just shows the numbers of your card on Apple Watch instead of the bar code. Canadian Tire, Shoppers and others show a barcode that can be scanned just like wallet on the iPhone.

What a mess. This app was sleek and easy to use once. Now it’s a cluttered mess. When I just want to see my offers I have to wade through piles of flier sales, scroll left, right, up, down, and open new pages. It’s such a hassle, especially if you want to check something on the fly while physically in the store. The latest update changed overnight from the time I checked my offers and made my grocery list to when I went shopping less than 24 hours later, and when I wanted to double check something at the store I couldn’t even find the offer anymore. I got the points I expected but the offer isn’t anywhere that I’m able to find in the app. Why?!?!?!?! Please find someone with organizational skills to clean this up. Separate shoppers and superstore. Split up the the flyer and the basic points. Put the “we think you’d like” somewhere else because I never like. Something. Anything. This app is an absolute cluster**** now.

Offers are awful. Recent changes in this app have resulted in terrible offers. The offers are designed so multiples of specific items must be purchased to earn points. This change is hurting those who need the points the most - people who can’t afford to buy multiples of items or those who are single and can’t use multiples of the same item. PC, you can do better!

Bar code. When I open the app the bar code comes up and I can’t move to the other pages. Problem?

No way to preload offers!. Shouldn’t have to preload the offers just to get points. I don’t preload anything when I use the PC Card for gas, you should have to preload anything for groceries.. bad customer service!

Insulting. The inability to use this app and the responses from technical support seen below are appalling and a massive embarrassment to Weston and Loblaw. They are blatantly telling us how little they care about us and how inept both their programmers are but also the complete lack of comprehension of basic English their support team has. If ever there was a time to ditch these people, this is it.

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USA. Made for Canada only! Maybe that should be upfront info. Pointless download otherwise☹

Pc plus. Excellent app!!

It's even worse than it was before. Very unstable, even worse than before the 'fix'. Continuously trying to download offers that have already been downloaded. Loblaws, surely you can do better than this. It's pretty much unusable.

Works great. I really like this app. It's handy.

Can’t use it with Apple Watch only. The card in the wallet app in the Apple Watch doesn’t have the bar code and I can’t scan it. Please fix this. Thank you.

Good app. Good app

Easy to use. Awesome app.

Great app. Love this app for grocery shopping. Great points system reward!.

Free groceries. It's nice that this app lets you collect points and get free groceries. With 7 people in our house, any help is great!

Great. Great for automatically updating points!

Total awesomeness. I love my pc app...together with the flipp app makes the perfect couple❤️

App. No problems for me.

Great App!. Very convenient and serves its intended purpose.

Love this app. Only gave it 4 stars because I do have issues with the app sometimes but it is easy to use and great for earning free groceries

A must have tool. Use it use it use it

Mom of four. Love to use the app. I get to know exactly where I am with my point and offers.

Great app. Easy to use and redeem points!

Use it weekly. Helps me keep up to date with my PC points. Not sure why it doesn't just auto load offers each week, though - since I can't select which I want. It's all or nothing.

Keeps crashing. Lousy app. Needs work.

Saved a ton. I love the app. Got so many points and saved hundreds on $$$ so far! Give it a try.

Easy and useful!. Love the app. Easy to use. You can check for upcoming deals for points!

Great app. Excellent

Easy to use. It's easy and tells me how much points I have to spend

Nice but a chore. Loading the deals makes collecting PC worthwhile, but having to load new deals every few days is inconvenient.

Awesome. Awesome way to keep a tally of my points, how to get points and whats on sale!

Love my PC points card 😃. Just want to tell anyone who doesn’t have the PC points card to go get one. It’s truly phenomenal. You get points with anything you purchase. I use it when purchasing groceries, gas and even if you’re getting a new cellphone account. They have different offers. Depends which one you prefer. The PC app is also great. It keeps you updated with everything, all you have to do is load the deals every week and your set. This is the only points card I use. There’s a lot of points cards out there and I always say no. It feels like it takes you forever to actually cash in your points. With PC points I noticed they build up fast, especially if you make a shopping every week or gas up. If you don’t have one you’re missing out. It comes with a card and 2 keychains tags so you never miss your points. Anyone in your household can use it at anytime and before you know it, you have points to cash in. Last Christmas I got a 150,000 points when I got a new account with Fido and a free cellphone. I went to the Real Canadian Superstore and got a cell phone and a 150,000 points which basically is $150.00 that I used to get my groceries for Christmas dinner. Take my advice, grab one for your household. It’s free. It cost nothing. Start earning free groceries. It works. #PCpoints #Amazing

Unreliable. The app is very unstable, constantly crashes, and is so slow and frustrating to use it is easier to just find a computer and use the website!

Great!. Easy to use, though, doesn't always refresh new offers at first go. I restart and then it's fine.

Love this app. Love this app and the personalized savings. I've redeemed a boatload of points...at least $150 so far.

Great app. Love it!

Great app. Works great

Saved $60 so far. ❤️

Still broken. Sign in always fails. Sigh.. Sign in still doesn't work on iPad. Just horrible. Fix it.

Great App. Amazing Savings 🤗