STX App Reviews
STX App Description & Overview
What is stx app? THIS APPLICATION REQUIRES A PURCHASED STX DESKTOP INSTALLATION. IT IS NOT A STAND-ALONE MANAGEMENT APPLICATION.
CALL US TO CONFIRM that you have purchased and are running a compatible STX desktop installation with an active iPhone module.
Already enjoying the benefits of STX for the desktop? Extend your reach with STX for iOS.
Increase efficiency and have your guests' information at your fingertips. STX for iOS allows you to view and modify appointments, tickets, service and retail history and much more. Now you can seamlessly connect to your STX desktop application while on the road.
With all the most often used features of STX built into this app, your team can be more efficient, more informed and more profitable. You'll love what STX for iOS can do for you.
Features:
Display a list of booked appointments
Display your appointment book graphically
Display a list of financial transactions
Edit and Add Appointments
Edit guest information
Add guest pictures
Get notified automatically upon guest check-in
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STX 1.8.0 Tips, Tricks, Cheats and Rules
What do you think of the STX app? Can you share your complaints, experiences, or thoughts about the application with Salon Transcripts, Inc. and other users?
STX 1.8.0 Apps Screenshots & Images
STX iphone, ipad, apple watch and apple tv screenshot images, pictures.
| Language | English |
| Price | $4.99 |
| Adult Rating | 4+ years and older |
| Current Version | 1.8.0 |
| Play Store | com.salontranscripts.STX |
| Compatibility | iOS 13.0 or later |
STX (Versiyon 1.8.0) Install & Download
The application STX was published in the category Business on 17 December 2009, Thursday and was developed by Salon Transcripts, Inc. [Developer ID: 345667706]. This program file size is 1.79 MB. This app has been rated by 8 users and has a rating of 2.1 out of 5. STX - Business app posted on 23 March 2023, Thursday current version is 1.8.0 and works well on iOS 13.0 and higher versions. Google Play ID: com.salontranscripts.STX. Languages supported by the app:
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STX Comments & Reviews 2026
A Slap in the Face to STX Users. STX is expensive. So I expect a lot more out of this app and it's really lacking in functionality and polish. And even after the recent update, it doesn't even utilize the larger screen of the iPhone 5. What gives??? Update... Another update the day after the last one. Fixing bugs, are we? Although there's no mention of it in the update description (which matches the previous description). So now two updates since the release of iPhone 5 and still not supporting the larger screen OR building up the poor functionality. Ridiculous. STX, if you want to make a good app that will cause people to want to use your service, just contact some of your users and ask about what problems they have. Or just put a little bit of thought into it and you'll easily come up with a hundred ways to make an app that people will want to use and actually want to recommend. It really wouldn't be that hard for you to make your existing customers happy and thereby bring in new customers. Update... Yet another update from STX and still no full screen support for iPhone 5! Update... Is it time to at least increase the screen size yet? By the way, has anyone responsible for this app ever run a salon?
Not very happy. I'm very disappointed. It's a great idea except when you're away from the salon and you'd like to add delete or reschedule appointments. When your salon is closed and your computer is off for the weekend, the app is useless!! It doesn't work when you're logged out at work. I mean, what's the sense of that. The whole purpose is to always be able to book appts when you bump into a client and she/he wants to schedule something. It really ticked me off when I found out the hard way. AND $5.00???really??? For what???
Needs work. Thanks STX for fixing the some of the issues most of us had. Connections it still a problem even though it's better. iPad app is worthless. It's the same thing as for the I-touch and iPhone. The only plus is that you have a bigger screen. It would be nice to adjust the time for services. Adding a appointment could be a lot easier than zooming in on the calendar and hoping you get the right time. I agree with some of the other post that STX is starting to get greedy with there software. Mostly with there online services. I do not have it because of the $250 a month price. They are removing some of key items in the software and making it available through there online server. Bring back the admin part of the software so I can schedule my own back up!
Easy to use but could be better. I love being able to make appts at my fingertips! And the app is very easy to use doesn’t take long to get used to. Would be nice to drag more time from fingertips instead of having to use a computer. Times on the appointment blocks so if we’re looking on our phones we don’t have to scroll over to see the time and then forget what spot it was in so you go back and than have to find the time again. Real life struggles especially when you in a salon with many stylists names and you on the end 🤣 when putting in someone’s info and you have to get out of the app to find the correct info and you go back and you have to restart all over again.
Needs a serious update. Would really love an update guys. Essentially, this is just a schedule viewer, which is just fine and all, but after the thousands of dollars you need to spend on the desktop app, this app should be free. But, for a $5 app, I'd expect a more robust feature set. For instance, the book view shows all hours from midnight to midnight. Maybe there are salons and spas that operate during those hours, but for those of us who don't, it's wasted space. It's a minor annoyance but makes the point. There is, however, the option to control and add inventory, as if doing so on an iPhone is an obvious first choice. It isn't. The features included are arbitrary, at best. For instance, on the desktop application, you are required to change your password every 90 days, it must be exactly 7 or 8 characters in length(no shorter and no longer), use letters and numbers and not be a password you have ever used before. My brokerage account with my life savings didn't require such obfuscation. I've spoken, at length, with support at STX and was told features are a last priority, behind fixing bugs and stability issues. Makes sense, but without adding the features that seem obvious to us using the applications(both desktop and mobile), I'm left both trapped and annoyed. I will happily give more stars if there is an update since the bug fix of October 2014!!
Great app!. Great App! The folks who claim (like Deeray007) that they don't tell you up front you need to be using the program first simply don't read. It's right there in the first line of the description. Be informed before you buy.
Needs to be updated badly. I love that I can check my schedule whenever & wherever but the app has gotten incredibly, ridiculously slow. I even had a message pop up on my phone from Apple saying that STX is slowing down my iPhone & needs to be updated by it's makers to be compatible with iOS 10.
Too many notifications. I have push notifications enabled and there is a bug. My client checks in and i get notified, thats fine, but throughout the day ill randomly be notified multiple times that my client is here even though they left hours ago. Every time one client gets checked in I get notified for all the past clients as well. This is extremely annoying and makes it difficult to use my phone regularly when I get alerted so many times. Pleeease fix this bug!!!
Needs tweaking. This app has worked pretty well on my iPhone and iPad so far, I have been using it to book my clients for a couple of months now. There are limitations to it that drive me crazy. It would be nice to be able to change an appt length by dragging down another 15-30 minutes like you can on the full computer program for a client with a lot of hair that you need more time for. Right now I have fake services that say Additional 15 min that I add to the next time slot. It would also be nice to be able to see "week view" like on the computer when you are looking for an appt time for a client, not just a single day at a time. I have not had any of the crashing issues that other people have complained about.
For gods sake, update your program!. Unfortunately I have to use this app because the salon I work at has it. I don’t understand that in 2019 there is such a poor working program. It takes a delayed 30 sec at least to bring up my schedule anytime I try to look at it, or not at all. Why can this company not update their technology??? It’s honestly the worst
Update. Why is dark mode the most hideous color palette? There’s no settings button to just turn it off, I shouldn’t have to change my whole phones settings just to make looking at STX pleasant. It genuinely gives me headaches.
Served us well for 9 years. STX has worked really well for us, it keeps our staff connected and informed. You know when your client is checked in, even if you are in a facial. It is easy to keep client notes, you just have to go to the service date, then you know what date the notes are for. That is where I keep all my color formulas. It is true that I can only see one day at a time, but it's my phone! My staff can book appointments, mark out their lunches, see their schedule from home. My clients book online in real time, no waiting for a confirmation email, the receptionist doesn't have to do any extra steps. It's expensive, but it is a big part of our success, so it has served us well.
Works for me. I've been Pleased with this app so far and find the one time price reasonable. Sometimes says cannot find server, but then I will just check a minute later,and all is well. However...to the developers. Please move the unpair button or update the app so that it asks "Are you sure you want to unpair?". I personally haven't unpaired accidentally, but a lot of staff has and it is rather annoying to keep having to pair them up.
Could be better... Much better.. As it is nice to have the app; the limited admin privileges are annoying at times. I would love to be able to retrieve and print reports. However this is an issue, my big problem is the log in/out function. Its location is poorly thought through on a user interface level. As you nav through calendar you continue to accidentally log yourself out; this is SO annoying its kind of a joke it has not been addressed before. All and all the app is poor to ok. STX please look into an iPad version as well.
Needs more options. Wish I could view my schedule for to week like I can on the desktop version. Would also like to see and change tickets. Other than that it works well.
"Wicked Sexy". I think Nick Arrojo said it all when he said “this is a wicked sexy app"! I knew when you guys finally put out an iphone app it would be great, and it is the best. We really needed this app to give us away to professionally sell our retail to our clients by filling their "prescription" right from the iPhone/iTouch. Then our receptionist has it all packaged up and ready at checkout. Plus, it makes it easy to up-sell the client services right from the chair. At which point the ticket is automatically filled in correctly and ready for the client at checkout. THANKS! Can’t wait to see your new break-even analysis report that I hear is coming soon.
$5 for an app that doesn't work.. One of the main reasons my salon switched our booking system over to STX was because we could DL the app to our phone, as stylist, and book on the go. The problem is that the app won't work for more than 5 mins. I have tried to log out, close the app, reboot the phone, and even deleted the app and re-download it. Still nothing works and after no more than 5 mins, the screen goes completely blank. It's so disappointing that it won't do the one thing we all wanted it for. Not to mention the fact that STX gets plenty of money from the salon and still charges $5 for an app that DOESN'T WORK. If 0 stars were an option, that's the rating I would give considering the app does absolutely nothing but turn to a blank white screen.
Owner. Another home run for ST! I have been a dedicated user of the desktop software since the launch of the company. With our global society and mobile business climate it is amazing to have your business data at your fingertips. You can run into a client in the market and book themon the spot!! as far as price the iPhone app is less than a latte and the STX fee is about a dollar a day ..! Seriously people I can't believe anyone would comain about that. What is your time worth? Plus your clients will think you are uber cool and just think of all the referals you can book next time you are at a party! No more kitchen consultations just fire up your I phone & fill your book Ok enough! But I could go on Way to go team ST!! What an amazing App your book and client info whatever you are!! Love this App and great service from all at Stx This is the best thing to happen to stylists and salons in years
Crash, crash, crash!. Now that I’ve updated my iPad iOS to 15.1.1, my STX app will start up, but once I try to book an appointment or even open one that’s already booked…CRASH! So now this app is only good for seeing my book, but I cannot interact with any appointments or book any appointments. The team at STX is aware of the crashing that is happening to multiple people at our salon. Crash reports have been submitted along with other requested information. There is still no update fix yet!!! All subsequent iOS updates have not fixed the problem either.
Needs more access. Can't access my clients profile card on the app. Can't adjust appointments that are already booked you have to redo the whole booking process. Things like that. Needs more access that helps do hair quickly and efficiently without having to walk over to the computer and logging in. STX is amazing. The app needs work.
incosistant. This app works great... when it can connect to the server. Their are so many times the app can't connect it's becoming useless. The past week this app has been crashing, then asking for me to repair my phone with STX. please get this fixed as soon as possible. It's getting out of hand how unreliable it's become. :(
Meh. The last time I left a review, what I had an issue with it actually got fixed!! Thank you! As of right now I wish I could reschedule clients rather than having to cancel and then rebook. It would also be nice to extend the time on my clients appts. It is a bit frustrating only because as an independent stylist I am not fully able to operate independently away from the computers at work where typically our receptionists are and the main server is in the owners office as well.
Great Job STX. I would just like to say first off, if you don't know how to use this application READ THE INSTRUCTIONS!!! I did and the setup was very straight forward and simple. So if you are having problems it's all explained in the instructions. I will start with my only complaint. We are paying a lot for the software. Make the iphone app free. There is no reason to nickel and dime us after we have payed a substantial amount for the software. I own the software and pay for online services every month. Those of you who are familiar with this know the expense involve and will understand. Make the app free with the purchase of the module. Now on to the positive aspects of this application. I love the fact that I don't have to lug my computer around to book appointments on my days off I can easily do it from my phone without have to port my router. I think it's awesome that it lets me know when clients are checked in to the salon and at any time I can view their status. I like to use the clients names when they come in and there is no way to remember them all this function helps me do that as well as lets the other stylists be alerted when their clients are there so that the front desk agent doesn't have to leave the front desk area to let them know that their appointment is there. I would like to see more functionality as the app is further developed including a little bit more control with the setup functions so if I needed to change an employees hours from home or mark them out I could do that. I would also like to be able to run reports as well. I know that this is a lot to ask but I'm excited what the future holds for this app. Thank you for all of your hard work STX. We LOVE this app and Salon Transcripts!!!
Goals feature is a winner. This investment has more than paid for itself with the goals feature alone. Every one of my SPs has their goals in hand at all times and knows exactly where they stand after each appointment has been completed. After the first two months with this app in their hands, ticket averages had risen significantly. The app does a lot and I highly recommend it.
Totes stoops. First of all, who makes a booking system/app only available on IOS???? Whoever is in charge of this company should be fired, to honestly create software that's ONLY available on ONE operating system. And Apple? Come on! This app only buys into this stupid idea people have that Apple is the best ever. So I had to go out and purchase some overpriced electronic just to access my schedule from home. Now that I actually have it, there is no way to access or edit client notes so everyone crowds around the computer at work just to make skin notes. It's possible to make appointments from he app but it's really difficult and I just gave up. Totes stoops.
J. Considine's. I love this app!! We have WiFi and it works perfectly all the time! All the people that are giving this app a negative review must not have a good internet connection. We have an iPad set up in the back room so the stylists can see when their guests have arrived and check to see their schedules without having to annoy the receptionists and we all love it! Stop hating and invest in some WiFi! Your guests will love being able to get some work done while they're processing and your stylists will be happy they don't have to keep checking the front door every 60 seconds!!
Awesome!. I have been with Salon Transcripts since 1993! They have exceptional customer service and are always eager for client input. This app has even more features than I expected! But STX always exceeds my expectations!
I love the STX iPhone application. I have been using STX for 10 years and adding the iPhone capabilities has been my smartest purchase yet for my Salon with a staff of 40. I stopped printing everything except credit card receipts. I'm almost paperless now and you wouldn't believe how much time and money that saves. I really love the the "pager" capabilities of the new STX iPhone/iTouch App. Since we are on three floors this alone has taken tremendous pressure off of my front desk and allows my staff to be discreetly notified when their guests arrive where ever they are in the building. Thank guys, you have answered all of my questions very professionally and I can't wait for the new features to come out at the end of the month. Keep up the GREAT work!!
Update is much improved. Thanks for taking care of the connection and pairing issues that at times have previously bogged down this app. No problem with connection for several weeks now. And now with the specific button in the settings window, no more accidental unpairings. I've always liked the app for the freedom from being tied to the front desk it gives me and now with these pesky issues solved, it's a total winner.
Very Frustrating!. I agree with most of all the other reviews. STX is great when is actually opens, but it is a 50/50 chance that it will actually connect. It is quite embarrassing when you are trying to book clients and the app just won't work. Also frustrating when you need to view your schedule out of the salon and the app just does nothing no matter how many times you try to get in. I have also heard that this problem is being worked on, but I have been using STX since December 2010 and it has not improved. Please STX, please fix it so I can love this app!! Very important for running a successful business!
Ok app. This app could be great, but it's just ok as is. The logout button is too close to the date change button. My staff is constantly logging off or un pairing when they just want to see the next days schedule. I purchased iPads for our color room and break room but they are constantly either not logging in at all or "cannot connect to server". The bugs and design flaws need to be corrected for this app to be 100% useful.
Update needed!!!. We’ve been using stx at my salon for over a decade. I love how user friendly it is. However, there hasn’t been an update in YEARS and now it’s crashing left and right. It makes it extremely difficult to manage your business when this keeps happening.
GREAT, I LOVE THIS APP!!!. This app works great! but you do have to pay 300 for the software from STX but it works awesome. you can add appointments from your phone and they show up in stx in seconds. its amazing!!
Do it right... And it works perfect. Ok just installed STX, first thing I wanted to do to was put my mind at rest by getting the app to work which when you follow the steps and meet the system requirements it works perfect.... I nearly did not get STX because of the feed back/reviews on here, so don't be put off.. Now going through rest of features and transferring info etc will post again....
Newest update crashes. After installing the latest update we've experienced the app crashing whenever we click on appointments. Will you be coming out with another update soon that may address this bug? Had no problems with the app until we updated.
Love it. All our stylist us the application and they love it. No more calls every morning wondering what their schedule looks like for the day. They have started booking people on their own making front desk duty easier. Only complaint: you can not add a new client but only book excisting ones. Easy work around: we created a Jane and a John Doe. Every morning reception checks their record and adds the clients real name to the book. Maybe on future updates we will not have to do so. Keep up the good work STX!
CEO. STX has changed our business & our lives (seriously!!) We were (miserable) Mikal users for 10years, and after spending 1/2 of what we did with Mikal in 2001, 2 iMacs, a MacBook Pro & 2 iPads, we went live on STX in Jan, 2011 and wow- STX is truly light years ahead of the competition! Amazing!! I can't believe anyone complains about paying a one time fee of $5!! STX is the best business decision I have ever made!! Is priceless to have 24/7 access to my business, no matter where i am! It's so worth it! I have a staff of almost 30, almost all of whom have downloaded this app on their iphones & ipods, no longer have to call the busy front desk to see when their 1st client for the day is! They can see their appt book before coming to work! We also have an iPad in the breakroom for the staff to see who's checked in, see their appt book, goals & daily totals, formulas etc. I'm not sure why others are having trouble connecting to server?? We are not experiencing that, but we leave our server on 24/7. STX & this $5 app has changed our lives! Thanks STX!!
Stylist. I love this app!!! It is really easy to use and there are so many great features! It makes such a difference in my business to be able to book appts from wherever I am. Great work Salon Transcripts, I highly recommend
Makes my job easier. I love this app and I am very happy my salon runs off of it. The only thing I would change is it would be great if we got a notification when a new appointment is added to our books. I've seen a lot of problems where stylists are getting an appointment booked but don't check the app for a few hours and don't even realize they have another client. Also I feel like I don't always get notifications when my clients check in. Please fix those issues, it would be amazing!
Done right it works great. We've had STX at our salon a long time, we've never had any major problems. Being able to manage our individual books from our phones makes life even easier!
love stx on my iphone. i love the iPHONE STX app. When i am on the road teaching it lets me know when guests check in at our studio's, at the studio it lets or team know their guest has checked in and this morning when it snowed and a snow emergency was issued, it let me check our books, call team members and guests from bed. a hairdressers gotta have app. p
Just a couple of things I wish the app had.. I do like the app. The things I wish it would do are, edit an appointment. My clients who are my friends that contact me to make their appointments. When one needs to move their appointment, I have to reach out to the front desks to edit it. They don’t always edit the appointment, or they do it on the wrong day and or time. Another awesome future is, i wish it would notify you when someone books an appointment with you. Just like when they notify you when your client checks in. And also, it take a little too long to upload when you open the app. If this app had these features, It would get all 5 starts.
Extension HEADS. After all the costs. All users should have N/C costs at least for this for a year. No guestion. All training takes time and you charge over and over for programs and training. More later. $-) need more help from stx. Just help!!!!
iOS 16 update is very buggy. All our stylists that have an iPhone older than the 14 and updates their phones to iOS 16 cannot use the app. It will open but as soon as you touch the screen to use it, it crashes. Contacted Salon transcripts and they are throwing the blame to Apple. It’s been over a month and still crashing. App is useless till it’s patched and since it’s useless I would give it a zero. Just looked at the last update. 5 years ago!!! 😳
Nickel and Dime. We have been using STX for over 3 years. We are now looking for other software. This company likes to nickel and dime you on every little thing they do. We spent over 5k for software, then had to pay $300 to access the iPhone app, THEN 5 bucks a pop? Are you kidding me? And the app works about 50% of the time. Completely unreliable. If this was the kind of service I gave my clients I would be broke!
Wouldn't waste your time. I was very under impressed. Always disconnected from server....can't view...see...adjust schedule. Not user friendly At all. I'm coming from a salon where that system was over 10 years old ...but Much more efficient. No place to add pop ups on clients or check in all for a client with multiple bookings...over all Not impressed! Seems like more of a pain than a helpful tool! I would not recommend this app!
Needs serious update! $5 for the app????. It's sad to learn that STX has gone down with their services. The app is not working properly and gives me a message of it might overload my phone. Calling STX is always a hassle. It seems like they doing me a favor with their horrible technical support. People they hire have no educational knowledge about the software. I had switched to a different software and much happier. $300 a month??? No thanks.
This needs some work. I am extremely happy that I can book directly from this app, but there is no way to adjust timing for services, which means that it is difficult to customize appointments remotely. There should also be an easier way to edit the time/date of previously booked appointments without completely cancelling them, and then rebooking them. This is actually a really big pain if the timing was customized on the main computer, then a change needs to be made remotely. There is no access to client profiles, so I am constantly having to lean over the shoulder of my busy front desk to get color formulas out of the main computer. All of those things tend to make this app sort of ok, but actually not terribly functional.
Don't waste your $5 unless you are prepared to spend $395. I am an stx user and I pay for the monthly online subscription after already paying over $2000 for my software. I think charging $395 for this is an insult to your already dedicated users. There are numerous programs out there that work almost as well. You may want to remember that. I can also tell that they're people wrote the 5star comments. That's just my opinion.
Should be better!. This is an expensive program and the ipad app is subpar. It's never been great, for example you can't see your week schedule, you can't move an appointment, you have to delete it and rebuild it, you can't look up client info, if you want to see their notes you have to build an appointment to do so and now to top it off it's stuck in horizontal view, with the times cut off on the sides! Oh but wait, when I tap it to make an appointment the screen flips. Super annoying. The salon I rent at uses this program otherwise I'd get something else.
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Decent software, bad business.. The desktop software required to use this app costs $1000. To use them both to their full potential, including online booking and basic receipt emailing, costs another $99, per month, minimum. Updates? Another $120, per year. Need to run it on multiple computers? More $$$. They even charge per call and per minute for phone tech support! This info is pulled straight from their web site. Their base desktop software performs adequately (with annoying quirks), but when coupled with this app, not nearly well or technologically smart enough to justify the ridiculous and outdated business model they choose to run with it. Salon Transcripts once were the only option for a salon working with the Apple ecosystem. Thankfully, there are now other options available...better and easily cheaper options.
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Dissapointing. We spent $1500 on the main program specifically because of the ability to use this app with it, but it is SOOOO frustrating that it only connects not even half of the time. PLEASE fix this. It would ROCK... if it worked!
Doesn. Don't purchase this iPhone app unless you have already bought the $395 additional module for your desktop Salon Transcripts (STX) software. I spent an hour trying to figure out how to pair the iPhone app with the database before calling STX customer support.
It's great but logs me off a lot. So convenient booking my clients at home but Almost ALWAYS logs off! Please please please fix!
Not Good Enough. Great idea in theory. When it does work, it's awesome! Best thing our salon as ever had!! Problem is it works VERY intermittently. Always has trouble connecting to server and loading the schedule. It is hit and miss. I really wish Salon Transcripts would fix this. Even if it would connect 80 % of the time, I'd put iPads at all my stations. Too bad, it is a really good app, just can't connect to data.
Great idea. This app is a great idea and when it works, I love it! But at least half the time it won't connect. So frustrating when I see a client out and about and try to book them an appt and the app simply won't connect. Please fix!
Great app but.... Great app love what I'm able to do but I wish I could access client profiles because that is very important. That's were we have client colour formulas. Also if you could take a pic with the iphone that would also be awesome instead of bringing the client to the front. Excellant app stx but if u could address these problems the app would be even better and if more use
Features. Great App but need more features for owner information and stats. Please!
Amazing!!!! Can't wait for the update.. So far we have bought this app for everyone in our salon and they are over the moon about having access to there schedule 24-7. Setting goals and keeping track of tickets helps boost sales and profits in our shop. Thanks STX for the great software:) Colin...
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Really Helpful. So nice being able to see what your day looks like without calling the salon. Know that the salon needs a Mac OS and desktop software in order for your phone app to work
good when it works. This app is pretty helpful when it acutally works. More often than not it "cannot connect to server"
Enough already. STX is amazing salon software and this probably will work as good as the desktop version. I use their online services for my salon, which again is great, but I would NEVER pay another $395 to have it work through my iPhone. I pay enough already. STX you guys need to maybe rethink things.
App not loading. Sometimes a little glitchy but usually works over all on iPhones. However recently the app WILL NOT OPEN AT ALL. I’ve been trying to view me schedule for 2 days and it just keeps saying loading
Great....when it works. This app is wonderful, when it actually works. Half the time it cannot connect to server. For $5 this app should work much smoother.
Love stx from the computer but the app is terrible.. Half of the time it doesn't even work but when it does it is very limited as to what it will allow me to do. I usually end up having to call my salon and ask them to rearrange things for me because the app is just too basic.
Pros and cons. I love this ap and I don't. More often than not it can't connect. The unpair button is often pressed by myself and my staff. My main issue is that is doesn't connect most of the time. Very irritating. But when it works I love it and all it's features.
Update please. It's nice to have the mobile app but even my phone is sending warnings that the creator of the app need to update or my phone will run slow. Very slow. There are more than a handful a glitches. I'm looking into other booking systems.
Owner. Excellent! Must have! My staff loves it!
PLEASE UPDATE!!. My iPhone is telling me the developer of STX needs to update the app because it may no longer be compatible and will slow down my iPhone (6S Plus). For $4.99, you'd think we would get an update once in awhile!
Disappointed. This app should be a lot better. Stx is expensive and I think we all expected more. I want to be able to mark myself in an out, change my schedule, make notes on appointments, be able to drag an appointment down if the client takes longer, etc!! GIVE US MORE
Complete waste of money!. This app is horrible! It never connects and you can't access your schedule unless you are connected. It has no way to look up a client color formula from the main computer. I don't think they've updated it since it came out.
Frustrating at best. It's constantly not connecting to the server for days at a time. I always have to go back in the salon computer and find tune my schedule and what I can do from my phone is very limited.
Horrible update. Just updated and now it crashes every time I try to book an apt! Fix please
Great Job STX. I would just like to say first off, if you don't know how to use this application READ THE INSTRUCTIONS!!! I did and the setup was very straight forward and simple. So if you are having problems it's all explained in the instructions. I will start with my only complaint. We are paying a lot for the software. Make the iphone app free. There is no reason to nickel and dime us after we have payed a substantial amount for the software. I own the software and pay for online services every month. Those of you who are familiar with this know the expense involve and will understand. Make the app free with the purchase of the module. Now on to the positive aspects of this application. I love the fact that I don't have to lug my computer around to book appointments on my days off I can easily do it from my phone without have to port my router. I think it's awesome that it lets me know when clients are checked in to the salon and at any time I can view their status. I like to use the clients names when they come in and there is no way to remember them all this function helps me do that as well as lets the other stylists be alerted when their clients are there so that the front desk agent doesn't have to leave the front desk area to let them know that their appointment is there. I would like to see more functionality as the app is further developed including a little bit more control with the setup functions so if I needed to change an employees hours from home or mark them out I could do that. I would also like to be able to run reports as well. I know that this is a lot to ask but I'm excited what the future holds for this app. Thank you for all of your hard work STX. We LOVE this app and Salon Transcripts!!!
Please update!. Developers please add the option to drag appointments and resize them as well as a cancel appointment feature and you have a great app, almost worth the money(It should be free though). Until then one star and definitely not worth the money!
Nice Update. I really like the update, but I was expecting iPhone 5 support, and the app is crashing a lot, please fix it. thanks
Always logging off. Please move the log off button. I am always hitting it while trying to scroll thru my week.
Not worth the price. This app is a little costly and it is always down or unable to connect to server. I can’t tell if I have appointments. That defeats the purpose of this app. I wish I could get my money back.
?. Where in the stx desktop program do I find the number they call the 'pairing strip'?
Not happy!. Love the new layout n brightness but now I don't get alerts and the only way it updates when a client checks in is exiting the app n re opening.... Wish I didn't down load
iCalendar has more features than this app. If my salon wasn't using this software I wouldn't bother. For as much as your paying for the software & app, you'd think they can afford a team to update the app. The two most annoying things about this app is that: 1) You CAN NOT ADJUST length of service times 2) You CAN NOT EDIT appointment times ( appointment has to be deleted then you have to re enter client, service etc.) All this app is really good for is, checking your schedule and entering appointments. Pretty basic functions for a $5 app 👎🏽 Dear STX, Listen to the people funding your pay checks and UPDATE your POS app !!!
Salon owner. I used think this app great but now I'm just annoyed always saying they gonna make it better but haven't yet and it's been two years. Im over it I'm even thinking about changing software companies just need to find a Mac based system.
UPDATE PLEASE. This needs to be updated it keeps freezing and glitching and closing automatically. Please fix it
Garbage. What a waste of 5 dollars. I can never log on so it's useless Great idea but not put together. Don't waste your money!!
Needs improvement. The server is always “down”. App works about... 50% of the time.
Owner. Love this app. I have14 employees, that all use it. Would love to be able to drag down appts like on the desktop
Compatible with 6?. Are you going to upgrade the app so it's compatible for the iPhone 6 & 6+??
Not worth $5. This app needs a major update. It doesn’t work half of the time which is ridiculous since it costs $5.
Problems. Not that great.. It's supposed to have notifications to each and every stylist every time a change occurs in the schedule but it doesn't. And, if the computer at the salon is off, the apps connected to it, will not be able to access any information on the scheduled. Over hall, lots need to be done to better this app.
.... I just wish it was more user friendly when moving clients around. It’s very frustrating if you don’t hit the correct box for time bc if it’s not the correct time you have to delete it and then add the appointment back in.
Owner. We just updated this app and the client notification upon check in does not work. I hope this is an error because this is one of the reasons we purchased this software. Will this be fixed???
Awesome!. I actually had a few dreams about this app... And they came true!! Make sure to READ directions before posting a bad review. It's GREAT!!!
DON' UPDATE THIS APP. App is great! Very helpful for a stylist on the go but when you update it you also need to "re-pair" (sync) it with the main program...EVERY SINGLE TIME! It is very annoying since my salon IT person is also an owner/stylist/mom she isn't always available for this! (
Useless. Very buggy, constantly crushes or just white blank screen appears when trying to open.
stx. would have been nice if the application didnt download because it cannot run on ipod. Had to pay for app that I cannot use.
Pay attention to your reviews. Get with the times and fix your iOS glitches.
Potential - but that's it.. Before you fire someone or breakup with them one of the things you might say is "There is a lot of potential, but it's not working out." The things I've never liked about the app are: - Lack ability to view/add client notes, it would be helpful to see saved formulas, etc. - The app crashes a lot. And Now the app is stuck in horizontal view. And you view client details unless you're in Landscape. Please fix or lose business!
Salon owner and stylist. Great concept... A bit disappointing! Sales person over sold the software. They need to make the improvements ASAP! They are telling us they are on it....let's hope they are!
can. So I'm super excited to use this but I can't get it to work.. any advice?
ugh. this app is not up to par.. the computer program is pretty good yet o have to pay for an app that is not very functional. you need to integrate with iCal. you also need to allow us to pull down time on the app like the computer. weekly view and booking ahead like on the computer needs to happen. also allow us to go between this app and other apps seamlessly. *please update this app*
Hardly works. I'm so sick of this app working 50% of the time! I don't quite understand why it doesn't work properly. I love the idea, I just wish it worked when it's needed.
Booking. When booking new appointments on the iPad some open right up, others will not open. There's no rhyme or reason as to which dates and times won't work. Seriously impedes productivity.
Abdsolute waste of money!!!!!!. They don't tell you that you need to be using their program already which is why they want you to call. They should disclose this up front. Don't waste your money.
NEEDS UPDATED!. Love this app for our job but all of our employees keep getting a notification that says the developer of this app needs to update because it's slowing down the phone!!!!
Fix the apple update issue!. Seriously if your an apple based app then you better make sure your app complied with apple updates! I can’t update my phone otherwise I risk access to the app!! Because it’s not compatible with IOS 16.3… so do something about it, otherwise everyone will be leaving this company.
Screen locked on vertical direction with iPad. The bug was fixed for entering prices but there is a new bug that is irritating.. As I keep my ipad propped up horizontally to view my schedule throughout the day, and my stx view will not turn with my ipad. Please fix!!!!
Worthy criticism. Ladyhawk 87 number two enlist had a worthy criticism. I agree and think that should be looked at more closely listen to your customers. They are your target market.
Stx. This app stinks i purchased it Dec 12, 2011 it has not worked since. Why say it works on iPad and iPhone when it doesn't i need my money back. I call and did not get the support i need.
Stylist. Since updating the app I don't receive notifications that clients are checked in. This is one of the reasons we got the program...