DB Secure Authenticator App Reviews
DB Secure Authenticator App Description & Overview
What is db secure authenticator app? DB Secure Authenticator provides customers with a two-factor authentication solution for logging into accounts and for authorising transactions. For signing transactions on Deutsche Bank’s Online and Mobile banking platforms, customers from Germany can use the photoTAN app, which can be downloaded from the app store.
There is a choice of 4 functions within the app:
1. Scan QR Code: Using your phone’s camera, a QR-code is scanned on-screen and a numeric response code is provided. The code may be used for logging into a DB banking application or for authorising transactions.
2. Generate a One-Time Password (OTP): On request, the app generates a numeric code which may be used for logging into a DB banking application.
3. Challenge / Response: When speaking with a DB customer service agent, an 8-digit number provided by the agent is entered into the app and a response code is provided. This function is used for customer identification via the telephone.
4. Authorising transactions: If enabled, Push Notifications can be received to inform the user of outstanding transactions. When the app is next opened the transaction details are displayed, and can be authorized without the need to scan a QR-code or type a code into the online banking application.
App setup:
Access to DB Secure Authenticator is controlled either via a 6 digit PIN, which you choose on first launch of the app or by using the device's biometric functionalities, such as fingerprint or facial recognition.
Following the PIN setup, you are required to activate the device. This is done by either entering a provided Registration ID or by scanning two QR-codes through the online activation portal.
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DB Secure Authenticator 4.4.0 Tips, Tricks, Cheats and Rules
What do you think of the DB Secure Authenticator app? Can you share your complaints, experiences, or thoughts about the application with Deutsche Bank AG and other users?
DB Secure Authenticator 4.4.0 Apps Screenshots & Images
DB Secure Authenticator iphone, ipad, apple watch and apple tv screenshot images, pictures.
Language | English |
Price | Free |
Adult Rating | 4+ years and older |
Current Version | 4.4.0 |
Play Store | com.db.coo.dbsecauthenticator |
Compatibility | iOS 13.0 or later |
DB Secure Authenticator (Versiyon 4.4.0) Install & Download
The application DB Secure Authenticator was published in the category Finance on 27 July 2018, Friday and was developed by Deutsche Bank AG [Developer ID: 361172749]. This program file size is 34.18 MB. This app has been rated by 20 users and has a rating of 1.2 out of 5. DB Secure Authenticator - Finance app posted on 04 April 2024, Thursday current version is 4.4.0 and works well on iOS 13.0 and higher versions. Google Play ID: com.db.coo.dbsecauthenticator. Languages supported by the app:
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We have updated the DB Secure Authenticator app with further enhancements to make it more secure and even easier to use.
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Find on this site the customer service details of DB Secure Authenticator. Besides contact details, the page also offers a brief overview of the digital toy company.
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DB Secure Authenticator Comments & Reviews 2024
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Not living up to DB standards. Use of the app is very straightforward and offers convenience compared to a hardware token. Unfortunately, the app appears to be unstable. Repetitively running into crash loops, requiring re-installation and activation of the app. This involves full admin involvement, frustrating and delaying business processes. Can not recommend app for professional use.
Why would DB do this?. Just give us an RSA token like everyone else on the street! Why force us to use this buggy multi-step nuisance? Why does it take minutes just to log in to an already notoriously slow portal? And then you get logged off after 15 minutes and have to do it all over again! Have DB’s web designers ever talked to their users? Do they not have enough money to hire engineers who have heard of use acceptance testing?
App keeps crashing immediately. Please fix the bug that make the App crash immediately upon opening. This happened once and I had to uninstall/reinstall and talk on the phone to get a new secure ID password, so I do t want to do that again. If you require a secure log in, make sure your App works consistently!
After update it is impossible to use. After update 2.2.4 I can’t approve anything. I receive a pop up that is an item pending for authorization but when I open the app, don’t show anything to approve. Now I can’t use the internet banking and credit card in internet transactions.
Dysfunctional & Underdeveloped. I’ve been told by DB that it’s ‘required’ to download this. Yet, all it does is spin the account holder in circles. I’ve been trying to buy train tickets online for a business trip, and my half-finished purchase ‘times-out’ because the application can not handle the data processing fast enough. Now I’m unsure how to even go-about making any online purchases. Yes, online safety is important, but this is a waste of time since it’s more of a dysfunctional barrier than anything
Officially NO stars at all! Crashing all the time. This app is is continuously crashing! I cannot use it at all and hence can not do any transfers! Guys, maybe you should invest more time and money in a good developer and QA team! It cannot be that users like myself are dependent on such apps and then they do NOT work at all!!!
Similar issues. The app does not keep up with Iphone software updates. It does not currently work with IOS 15. When reaching out to DB for assistance it takes weeks for them to look into. Very unhelpful. This compounds when the website crashes on a weekly sometimes daily basis.
The app crashes after launch. Simply unbelievable.
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