Frameo App Reviews

Could be great. This is a wonderful gift but buyer be aware if you are buying for older, parents, that aren’t computer savvy, be sure to make yourself administrator BEFORE giving. A few suggestions that would make major improvements: 1.) Have a sync button that you can turn on or off so if you don’t want every picture you take on your phone to automatically go into the app. I don’t want every photo o take on my phone to automatically be sent to the app. 2.) You should be able to delete from the APP photos that have already been sent to the frame. [Between all photos taken on your phone automatically sent to app and the inability to delete photos from the app, space is being taken up on both the app and your phone. ] 3.) Improve the quality of the frame stand. Currently it’s very thin and doesn’t hold up the frame as good as it should. I am not using the stand it came with, I am using something different. With these changes to the frame/app, this would be such a great product. Five plus stars!

Good Frame but needs some upgrades. I got this frame as a gift. It’s a good frame but I have some suggestions for improvements. 1. It would be nice to be able to load more than 10 pictures at a time. 2. There should be a way to designate a device with the app as an Admin of the frame so it can adjust, hide, or delete pictures from that one device instead of only able to do it from the frame. 3. App has started crashing after I put a lot of pictures on the frame. 4. The settings screen will randomly appear and block the top of pictures. This screen should only come up when prompted and not on its own.

Upgrades. It gets the job done… mostly. You can only select 10 photos at a time unless you pay 1.99 a month which is kind of ridiculous because it’s just an app that lets me add pictures to a digital picture frame?? Definitely did not expect to need a subscription to use this app to its full potential. You can’t see all the pictures you’ve added to the frame in the app without the upgrade either, you have to go on the picture frame to make any changes, unless you want to pay for the upgrade. Also doesn’t seem like the apps been upgraded at any point in the recent past. My biggest complaint is that once you’ve selected your 10 photos and hit the next button, you can’t unselect from that screen, and it’s really easy to accidentally select a picture and not realize it.. and unless all of my selected pictures are really close in my camera roll, it’s difficult to go back and de-select. So then I usually just send them and have to go into the frame device to remove it. I’ll end on a positive note though, besides it being a little annoying to upload the photos, I LOVE my actual device, didn’t even realize it was touch screen till it arrived so I like that I can make edits right on the device, like rotating and “fit to frame” (although wouldn’t need this if I could do it right from the app lol). The quality of the photos is good and it tells the time and weather which I really like. You can also add captions to the photos which is a cool feature.

Customer support is terrific. I’ve had a few problems using my Frameo as I learned how to use it. When contacting the support team, they have responded quickly, sent their suggestions for fixing what I was doing, and when I couldn’t, they continued to send their solutions until I was successful (the problems were with me not understanding how technology works, not with the program itself!) I love having the frame sitting in my office, with my family’s photos keeping me company all day. Thanks for all your friendly assistance.

Amazing DigiFrame - FAT32 file system. The digital frame’s quality is amazing, but everyone needs to understand the quality of the original picture needs to have great resolution too. The ability to wirelessly transfer pictures is very convenient, however, there needs to be an feature within the app to wirelessly delete unwanted photos. The frame cannot play music, so that would be a nice addition for a future model. For photo transfers via microSD: the microSD’s file system needs to be formatted as FAT32. I didn’t know this, and I couldn’t find the details/specifications in the user manual, box label, or online.

No zoom out option?. I’m not sure if this is user error or not, but I’m trying to send a bunch of pictures to my mom of my whole family from the last two years. Aside from the fact that I can only send 10 at a time, each one forces you to use this “smart photo fit” option where the image you send is zoomed in on a single face, and you can’t zoom out to get the whole image in the frame. So a full family picture with 6 people in front of a Christmas tree, you’re lucky if 2 complete faces are in the shot and there’s no look at the tree behind at all. Not much point in sending family pictures when each picture you send only has 1 face in it and no context or background of the rest of the image.

Great, but…... We’ve had this for 1.5 years now. It’s great because I can send pics to my widowed mother who now lives alone. However, the Frameo app forces you to zoom into or “focus” on the important part of the pic. It ruins every pic and my mother has to manually zoom out on each photo after I have sent them so she can see the “rest” of the photo. It would be a great update if you could just let me send my pics “as is.” If the user has to select the part of the photo to pick the “aspect” of the frame then that’s fine, but don’t force me to zoom in on 2 people when there’s 8 people in the photo.

Awesome! … except for constant crashes!. This is a great app and works flawlessly with our frame - as long as you do a single picture at a time. Multiple pictures? Crash! 15 second video? Crash! Single picture but done multiple times in a row? Crash! Fortunately the pictures queue up and will finish eventually after restarting the app half a dozen times. I’ve had videos just constantly crash the app half way through and have had to give up on them. My wife has the same issue. (iPhone 12 and 12 mini.) If it weren’t for these issues, this would be superb.

My memories. I have loved my Frameo now for over 2 years. I have taken all my childhood photos and family plus my current life and I get to watch them over and over everyday as a way to always remember what is important in our lives! I lost my daughter and I have so many of initial of her so I can always look at my girl and never forget her as well as my mom who recently passed and my animals. It is a current reminder I how fleeting life can be and to appreciate everyone you live everyday even if they are not on this planet but in their heavenly realm watching over us. Thank you Frameo for keeping all my memories alive. Janet

It’s really nice, but could be better. I got this frame for my grandparents as a Christmas gift. I love how large the frame is and how easy the settings are. What is annoying is the app. Cons of the app: 1. You cannot see what photos are already in the frame. You can only see what photos you’ve added. So, if there are multiple people as friends in the frame, you don’t know what they have sent, and you may be sending the same exact pictures. My mom and I have already sent the same photos multiple times. 2. You cannot delete photos from the app. The frame is at my grandparents house who live in miami and I live in Orlando. I have to wait until I visit them to delete photos from the app itself. 3. It shows photos you’ve added in different slots, instead of one gallery. So, you have to check each slot to see if you’ve already added a photo. Time consuming. If the app was better, I would give this 5 out of 5 because the frame itself is very nice.

Love it, but wish for better editing options.. We have two Frameos in our home, and love them. My only suggestion for future improvements would be for better options to adjust/ edit/ center the photos and videos in the frame, either during the upload process or from the frame itself. The tool for doing so is inconsistent and pretty clunky/ imprecise, resulting in some photos being poorly centered or having sections cut out. (This could be user error on my part, in which case making the function more intuitive would help.) But, that’s just a small annoyance, and most of the photos/ videos come out great! The image quality is excellent, and it’s very user friendly in all other ways. We love being surprised at any moment by which memories will pop up on the frame.

I love it butttt. I really like the Frameo it’s simple and basic, that being said, I wish it had more features and possible ability to download apps and connect to smart home stuff. It’s my understanding it’s an androidOS system, and as of late have added a time feature and local weather. I wish it also said what was added/ changed when it updates I can’t seem to find much about what an update did to my frame, other then that the app interface isn’t bad and the hardware is good quality. It’s nice to see a slideshow of your favorite memories. Just wish it had the ability to do more, I think that would make it better and line up more with its potential competitors. Amazing “smart” frame if you want something simple and easy to use.

Best digital frame app!. After extensive research about digital frames, we chose one specifically with the Frameo app. This app doesn’t track personal data and is so easy to use. You can easily upload photos to your frame from anywhere using wi-fi. Many digital frames use email or a cloud service only - some you must pay for monthly. This app is free. We love it so much that we bought 5 more frames using Frameo for family all over the U.S. Our parents especially love the Frameo frames. We have been using this app for over a year and highly recommend it.

Fabulous Gift for All but especially for Senior Citizens!. This is proving to be a fabulous gift for my father with Alzheimer’s! My sister and I can both connect to his frame and send him pictures of his grandchildren and great grandchildren! By using the caption option to type in names, it helps my Dad connect and “remember” names and faces! He sits for a long time watching the slideshow of family pictures and smiling and exclaiming over each “new” picture! It keeps him constructively occupied and connected to family!! ❤️❤️ Worth every cent! 🙌

Great idea....poor execution. I bought several frames that all use this app so that we would be able to share moments with family members across several states. We especially wanted it for the older family members, but the younger generation wanted to participate themselves. The main issue I have with this app is that it says that frames are not online when I know they actually are. I tried to upload a photo to my own frame for 2 days. The app would say that the frame is not online, when I could walk over to the frame and see that it was. I even tried deleting and reinstalling the app. Still, it will not let me connect to my sister’s frame now. Very frustrating. Especially because I checked the reviews before I ordered frames using this software. Consider looking elsewhere.

“Select More Photos” problem. I don’t like to allow apps access to ALL of my photos, so I prefer to select the photos it has access to. It’s fine when I first started, I could add all the photos I wanted to share with my family’s frames, but now as I take more photos there is NO BUTTON to select more photos, only a camera button, which is useless. Please add a “select more photos” button in the app, so I don’t have to go into my phone’s settings every single time I take a picture of my kid and want to share it. One time I got a random prompt to select more, but I didn’t have any more photos to share right then, so it was t helpful. I need easy access to add a new photo and then share it. Otherwise, I like the app. But the lack of efficiency is really annoying. Thanks!

Can only upload 10 pictures at a time. Starting off with the positive, this app works well for allowing multiple collaborators to upload pictures to the photo frame and uploads happen pretty quickly. The difficult part is that your limited to uploading pictures to 10 at a time. This is fine if you’re adding a picture here or there but makes it difficult to set up the frame and add hundreds of photos off the bat. You also cannot manage the frame from your phone app, it has to be done on the frame itself. Hope this can be addressed in future updates.

So Simple I Can Use It… LoL. Remember being a teenager and therefore the one that set up all electronics? Now I’m 57 years old and transitioning to the other side. When I was a kid the most complicated thing we had was a tv. The extremely difficult tvs had a basic remote control. Even though things have greatly changed Using the Frameo app could not be easier. The entire setup process was finished so fast I thought there had to be a mistake Photos are clear and crisp. The price is fair so you can’t lose here

Great Frame!. My daughter bought me this frame for Christmas a couple of years ago because I live in a small efficiency apartment, I don't have much room & I can't put nails in the walls to hang pictures, so it's a great way to display all of my family & loved ones. I loved it so much, I bought a second one for when this one is full. It's also a great way to keep the storage down on your phone, you can transfer your photos to your frame & delete them from your device to save space.

Fun, but frustrating. The only reason I have this app is because my mother in law has the frame. If you are sending photos from your iPhone, you will find that only a small part of the picture makes it into the frame. In the next-to-final step before sending the photo a circle appears highlighting a small portion and the dialogue says “select the most important part of the picture”. The circle only centers the image; it doesn’t represent how the picture will be cropped. It presents you with the Sophie’s choice: “Okay, which of my kids do I want to eliminate…?” Not only is there no decent preview of what will end up visible in the frame, there’s no way to back out of the process! There’s no “cancel” option! I can only imagine the awkward situations that can arise from that lack of control. (I can just imagine a picture from an office party where your spouse is cropped out of the picture, but not the hottie on the right…) Basically, even a rudimentary menu of basic options would be helpful, especially because the information you are sharing is personal and being put on display.

Almost Perfect. Super easy to setup. App is easy to download, install and navigate. I like how I can have multiple frames loaded, send to all at once, some of them at once or just one at a time. Cool feature for the recipient… they can “like” and respond with emojis. The reason it’s not perfect is because of the annoying circle that pops up when sending a photo that requests the sender select the important part of the photo. It’s not clear on how the photo is going to look when received on the frame. It’s confusing to the sender. Is it cropping the photo? Truth is, it looks normal so why have that circle to begin with? All in all, I would definitely recommend and purchase another.

Pics don’t fit in frame. I am trying to send pics to my 99 year old grandma’s frame. Your app enlarges the pics I am trying to send and I’m not able to resize it to a smaller size to fit in the circle. I am the app USER and not the frame owner so I can’t make adjustments on the frame from my end. Is there a way, as an app user, that I can reduce the size of a pic so that it fits in the extremely small round circle you provide? On some pics, if they’re a head shot, only the person’s nose or eye fits in the round frame. This app is truly unusable if you don’t have a fix for that. Again, I am the app user and not the frame owner, so if you respond, please respond as it would pertain to an app USER. You mentioned on previous reviews to go into the settings and make changes from there but as an app user there aren’t any settings.....only settings for the frame owner.

Problem with app and volume. I was gifted this frame from my daughters and I have loved it since I got it. Minus the very loud sounds it makes randomly and when rebooting after updates. After searching for a solution I found that the app Im using when open does not look the same as what it should and has no setting options for volume or notifications. It’s very very basic. The frame says it’s using the latest version and the app has been updated as well although it’s clearly not updated. It’s almost like I’m in a demo mode or something. I have no control over the volume because of this and it’s very annoying and startling when it reboots at max volume about 4-5 x a day now. I’m considering just unplugging it now but hate too because I love it otherwise. Please fix this issue Frameo.

Not user-friendly. Think people are just happy to share photos this way because this app is nowhere near 5 stars. There are so few photos we can actually send because the display ability can only cover a small portion of the photo (photos cannot fit to frame). When realizing a photo won’t work (literally just a baby’s face…can’t even get in the hair, let alone what he is doing in the photo, which is the reason we are sending), one has to go all the way back to the beginning to remove it. Also can only send ten photos at a time. No ease of use. How does this have a 4.9? I can’t even figure out how to delete out photos that were uploaded into frameo, but do not want to be sent. I am in my 30s for reference, not a grandparent who may struggle with technology.

Great concept, not so great delivery.. Hi! I’ve been using this app for over a year now as it helps me and my sibling send photos to our parents and keep them in the loop with the small photo worthy moments. In that way Frameo is great and affordable compared to other similar photo frame products. The thing that brings their review down is the fact that the app is so hard to use and navigate despite appearing somewhat user friendly. It’s such a chore to get into my camera roll from the app and select what new photos to upload and keep track of what’s been sent, sent multiple times, or accidentally gets sent. I think the app development team needs to get together to make it much easier for users in the next update. Again love this company and their product, just think things could be ironed out more to make it a better experience for their users, which would in turn make me use the app and product more.

Total garbage. App is thoroughly outdated, does not even support Bluetooth for photo transfer (just wireless). You can only send 9 pictures at a time, and most of the time the transfer hangs in the middle. When it does work it is very slow, often taking minutes to complete. Unfortunately, if you have bought a frame that only supports Frameo you are stuck with it. The moral is, read the product description carefully and do not buy a digital frame that is dependent on Frameo. ETA. Developer clearly did not read my comments carefully. I WAS using wireless transfer, but found it awkward, slow and unreliable. Recently, wireless transfer has stopped working completely. Error message claims frame is not connected to Internet, but that is clearly not true. Device successfully connects to the same wireless network as phone and all other devices. I suspect that the Frameo server is down, but there are no troubleshooting tools to determine that. I just load pictures from thumb drive, but that has other problems and limitations: no way to load video, for instance.

Incredible Software. It’s obvious the developer of this app knows what they are doing (a rare sight to see these days), and they also know how to properly price a subscription as well (Incredibly rare to see). I am just constantly impressed by this app and the software on the frame, and my parents can easily use it and love it too, that’s how you know it’s made well! Thanks for everything the team has done to make this platform work and keep making this thing excellent!

Works on iphone - can’t login on iPad ?. I bought frames for gifts and one for myself! It works fine on my iphone - but I have not been able to log into the account on iPad. When I select ‘Already have an account?’ On the IPad - Nothing happens. I have deleted and reinstalled twice. No change. On the iphone, it works well enough. I feel like the ‘choose multiple photos functionality’ is a little clumsy - the app selects the last photo uploaded. If you don’t uncheck it, it sends again. I might have to check further to see if it’s possible in the current version, but it would be nice to give access to one album vs one at a time or the whole photo library. Then you could select the photos you want to upload to the frame from a Frameo album. The frame works easily. I do wish the date/time information from the actual file would display vs the date it was uploaded. I like the ability to snooze overnight, delete and slide show speed. I don’t feel the ‘shuffle’ functionality works very well - I have 300 pics on the frame, but I will see 50 photos over and over in a couple hours, and never see many of the other photos at all. It’s a great gift and other than my login issue on iPad, I really like it. Easy to use once you get the hang of it.

Not 5 stars yet. I intentionally selected frames that used Frameo due to all the 5-star reviews, but I think the app needs some additional features to be worth 5 stars. It works fine enough, but only being able to hold 10 photos at once is annoying since I typically am batch uploading when I remember to do so. Also, not being able to see which photos are on the frame is a big time headache. For one thing, it means when you accidentally share a photo to a frame that is not in your house, you can’t remove it…so be careful what you click on. For another thing, I have no idea what I’ve already shared with who so I’m wasting my time uploading things my family members already have.

Poor manual/can’t send to phone. I like this app and I am the owner of the digital frame but I have 2 major complaints: 1. When clicking on the gallery icon in the app, I get “permission denied, permission is required to access your photos.” There is no explanation anywhere how to resolve this- I’ve spent over 2 hours online looking for info to no avail. 2. There is no way apparently to send a photo I get on the digital frame to the Frameo app or my smartphone. If I want to use a photo for wallpaper for example, I have to ask the friend to message /text it to my phone. What a waste. They should just send all photos to my phone and I’ll send to the frame myself? This defeats the purpose. I hope these issues get resolved. Thnx.

Wonderful if they’ll fix the app. Frameo is a great idea and I suppose it’s probably worth all the trouble for the joy it brings our faraway relatives. That said, the trouble is the app. It crashes and freezes all the time. Sometimes I have to go through the several-step upload process 10x to succeed (and since you can only upload one video or 10 photos at a time, the failed attempts rapidly add up). In addition, it messes with Siri. Now when I verbally ask my iPhone to text someone or navigate somewhere, it sometimes replies, “Sorry. Frameo doesn’t support that feature.” Frameo obviously has nothing to do with those features and shouldn’t even be considered. I’ve never seen another app overreach into Siri functions like this.

Family all the time!. I received the Frameo digital frame for Christmas and even though my kids set it up, I can add pictures and videos anytime! I love it so much and I recommend it for all grandparents especially. I have so many pictures and videos of my children and grandchildren not to mention all of my animals. And my children can add to it no matter where they are, too. I keep it on my kitchen counter and it really makes me happy! Get this for your parents or grandparents— they will love it!!!

NEEDS option to delete remotely via app. The frame is nice, picture quality and all that is great. However this app really needs the ability to remove photos remotely especially when you have multiple people uploading photos. We have a large family and if they fill up the space on the frame, no more photos can be added unless the owner of the frame constantly goes and deletes photos, which kind of takes the whole point of using this frame as a fun way to stay connected and have fresh photos on display. On the frame you are also giving owners the option to allow friends to “manage frame photos I.e. delete, hide, unhide, and more” (direct quote from frame settings) but even with the subscription you can’t manage the photos as described. Why even have that setting on the frame? Why even have the subscription?

Needs work. This app is cumbersome to work. It needs allot of changes to be user friendly. When you send a photo and it completes the UI continues to display the photo you just sent and I. Order to get out of the screen you have to close the app. When a photo is sent the app needs to refresh the screen and send you back to the screen to select a new photo. The photos you sent to a frame are still selected. The user should be asked if you are finished with the selected photos and unselect them when the user replies yes. The process should be designed for you to send multiple photos to the selected frame in the same process. That’s not what is happening but rather I have to send one at a time. Needs more work.

FRAMEO stopped displaying photos. I received it as a gift and suddenly it stopped displaying photos and just sits there with Logo on the screen with 3 running dots below logo as though it is booting up but never finishes. No error message. I have had the frame less than one month. Contacted FRAMEO support via email several times with no response, basically FRAMEO says contact support but they don’t respond. Called the online retailer and they tried to contact FRAMEO support but that no one answered. My recommendation is to look for a different frame, retailer is refunding my money for this product that has no support communication.

Love this app and am VERY happy to recommend it!!. My niece bought a frame that uses FRAMEO for my sister who absolutely loved it! Then my sister bought one for me and I love it. I proceeded to buy one for my daughter. We all love it and I’m sure will be buying frames that use FRAMEO for other friends and family members. After receiving a new modem at home, I had a problem where my FRAMEO could not see or connect with my WiFi. I reached out to my internet provider who was not much help and then to FRAMEO who was a BIG help. They provided me with specific specs to pass on to my internet provider and then much to my pleasure…..they reached out and checked with me a few days later to see if the problem had been resolved. I told them that it had not and they gave me a few more things to try. I could not believe that the company would be proactive and reach out to make sure that my issue was solved. After a long time dealing with my internet provider…I am finally up and running again. I am so grateful to FRAMEO for the support they provided and for not giving up on me even though it wasn’t their problem. I would definitely recommend to anyone to use this app!!

Lots of room for improvement.. App ALWAYS has a “next” option at the photo selection screen. It does not clearly keep tabs on the selection of what u want to upload, or what u have already uploaded. So for non technical people (which is the exact and specific target market)- they keep uploading the same photo over and over. A simple check to select active or not select active would make all of the difference in the world. Having no photo(s) selected initially for upload would also make things easier. And seemingly no option to upload to the frames internal or external memory. This would be incredible. So- this is yet, once again, an almost but not at all close to a final, well thought out, well tested or awesome app. Another super cool idea that was so close to awesome and the developer(s) just quit trying. Developers need to give these apps to their grandparents to test, not to the person in the cubicle next to them to test. Hopefully an update or two away for awesome!

Excellent App. This app is easy to use and always works. It is very intuitive and slick. I really like the Frameo and app - and have recommended it to many friends. One additional feature I would love to see is the ability to view pictures that are on my Frameo on my phone. Often, family will send photos to my Frameo, and I’ll want to show them to friend (when I am not home). I know that I can copy them off the Frameo using an SD card, but it would be much more convenient to be able to view them directly on my phone. Maybe in a future release?? Anyway, thanks for making such an awesome product!

Only send 1 photo at a time?. To connect to a my own frame 2 ft away I had to subscribe. Can only send 1 pic at a time from what I can tell. Can’t control the frame settings from app. Had to add myself as friend to my own frame. No idea if this is normal or if I messed it up. If you get interrupted during setup flow then you get screwed. Or was I? No idea. Seeing which frame I’m connected to is hidden. What does 3 horizontal lines icon mean?!?! WHY! Great update! When the stupid frame stops connecting to Wi-Fi it doesn’t tell you either on the frame or when uploading fails from the app. You have to tap around on mystery icons to find an error message. JANKY GARBAGE SOFTWARE

App is temperamental. If only the app would work the same time each time I open it, I would give this a 5-star rating. I bought multiple frames to share pictures with family. I have to restart the app several times each time I want to share photos. Sometime it will bring me right to my photos to select which ones I want to share, other times it gets hung up. I have just now restarted the app 10 times, no kidding, and am still unable to navigate to select more images to share. Great product, great idea, however app is lacking and very outdated, which is unfortunate because it’s the key to facilitating the ease of sharing images across your product.

Wish I could remove a photo after sharing. Decent enough. I bought a few to put in our furnished rentals. Thought it would be nice to have little reminders about things like garbage day, scheduled cleanings, landscaping day in a rotation along with beautiful landscapes. Problem is, I can’t remove a picture after sharing it. So after I share a picture that says “Cleaners are schedule June 7th”, I can never remove that photo unless I physically go to the house and remove it from the frame. Not so easy when the house is out of state. The gallery on each frame would become cluttered with old information. If I could simply stop sharing a photo on a specific frame from the app, that would be ideal! So until then, I can’t fully use it as intended.

Awesome. I got the frame for my mom, who lives in another state in assisted living, for Christmas 2019. Little did I know how important that frame and this AP would be this year. She has been restricted to her studio apt since early March. I can easily send her pictures everyday so she has something new to see. She loves it and it doesn’t matter if it was a picture of a bear in Denali we took in 2016, or of our 6 month old lab puppy trying to learn how to swim. I’m looking forward to creating a Mother’s Day Video for her. Thank you for making a great, easy to use product that she doesn’t have to touch after I set it up.

Mostly good…. I bought frames for my three kids a few Christmases ago, and love the fact that I can send photos to each of them. However, the sending is the only easy part! As far as I can tell, there is no ability to see more than one sent picture at a time, scrolling through each individual photo sent to each individual recipient. If I send the same picture at different times, to a different person, the app is not capable of merging them, and will simply add it to the list. It is pretty awful to scroll through hundreds of pictures one by one to see if I’ve already sent the same one, or just to one person and not the other. A future suggestion would be to find a way the the sender to see an array of sent photos at once to scroll through just like the iPhoto app. That would be such an improvement!

Love it but just wish...... I bought this frame for my parents who live in the USA. I just had a baby and live in Canada, this frame allows for me to send pictures of their new grandson in real time. I share this frame with my sister who lives in Europe and wish I was able to view the photos she uploads in addition to her being able to see what pictures I have uploaded onto our parents frame. Also, the ability to have admin rights to see what pictures are uploaded to a frame would be valuable considering some pictures are sensitive. But we are loving this frame, thank you!!

Free v Paid. Overall most functions are available in the free version to make the frame easy to use. Quality and remote ability works great. The lower stars is because the paid has some nice features the free side should have for basic management. The free version should have ability to review and manage photos (manage frame photos). Only available in paid. Way too easy to click on accident a photo you don’t want and not realize it till it displays. Removing an upload photo is cumbersome. Paid version options for backup, sending longer video and sending more photos is a nice option for pay.

Received as a Present. I received a Frameo, as a present from my daughter and son-in-law, just before they had my first Grandchild, and they have been uploading pictures to me without letting me know they were coming, so it’s a gift that keeps-on-giving!!! I’ve also added photos my wife has taken when we visited so it has turned into a wonderful collage of photos and short videos. The product and app are very user friendly and I highly recommend them for yourself and as gifts to someone special in your life.

Worthless. My family purchased a frame for my Aunt and I...both frames just started showing offline for no reason...contacted their live customer service app which I believe was just a robot for offering no solutions...next message in the thread asked me to fill out a form to talk with the person who could help me...total scam...they asked me to fill out a form first that would charge me 5:00 for the help...may even be a scam to get your credit card info or just to get money from you and really not receive help...not sure which it is...but I’m not so sure linking your phone to this app is a good thing at all...with my frame and one other are in seperate homes miles apart but getting the app the same day makes this offline because of a server area pretty shady...my network settings are working fine according to the frame...and all other digital equipment I own are working fine on it...the error message in the app shows the frame is offline so no one can send you photos...it says to click the x to fix the connection to server issue but yet the frame and network are fine...worthless app...and probably a way to scam for your info or money...don’t get it

STORES YOUR UPLOADS IN THE APP!. I’m using my frame to offload my billions of pics. Though I was deleting as soon as I uploaded, I was still getting messages that my storage was full! In the space settings I saw that Frameo, which downloads at less than 50mb, was taking up 7.1 GIGS of space on my phone! It wouldn’t let me delete old uploads (didn’t realize that feature was there before) at first because it was just too much at once; it’d crash when I tried. So I had to delete the app (which took two tries and two reboots because it was a LOT by that point) to free up that space. So if you’re dealing with a ton of photos, make sure you empty out your uploads cache periodically - it’s the clock icon on the far right bottom, and then the trash can icon top right. Otherwise, this is the best frame app I’ve used. Granted I’ve only used two, but the other one was Aimor and that was forcing me to crop every single photo when I uploaded. So this is the best choice of the two and I’ll only get frames that use this app. UPDATE: the Frameo frames don’t even see the micro sd card half the time. I just want a digital frame like they used to have in the late 90s where they always just worked!

Love this frame.. I ordered this for my on Mother’s Day. The frame works great. I love that we can add pictures to the wall now. I plan on getting a second frame one for portrait and one for Landscape format. One thing I would love to see in the App is a way to have one person be the administrator for the frame/multiple frames and can organize ALL the photos frames through the app. Also it would be nice to be able to share from the frame to other frames. Especially since I am trying to get photos from this frame to a second one depending on the picture format. I know Nixplay does this.

Loved it so much that I bought 2 more. I purchased this for my elderly parents. They can’t get out much so they absolutely love it when family members send new pictures. It’s a perfect way to keep them connected. Had to buy one myself and it’s so nice to be able to put new photos on easily and quickly. So easy to use! I had to get more, one for our scenery photos when we travel and one to load all my ancestry photos to. Highly recommend for you and for gifts.

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Its exciting to be able to see the pictures of the family Thanks. It’s exciting to be able to do this with the family thanks a lot Hans

Best photo game. I bought one for my husband and loved it so much my son bought one for me my children can send me photos of my grandkids since they live so far away I tell all my friends about it

Frameo fun. Brilliant way of staying connected to family who live anywhere in the world. You get to enjoy the latest photos and fun keeping us well connected and not isolated.

Great frame. Great frame, easy to use, good picture and size. If you are moving photos into the frame from an external you have to move it to a micro SD card and then put it in the file so that’s a bit clunky but it can be done - it’s great if you’re just sending them from phone.

Amazing. My kids gave me a Frameo for my recent birthday to be able to load all my beautiful grandchildren on and I am totally thrilled with it, so easy to navigate especially since im older and I had no problems using it. Love, love it, best present ever Heather

Genius. This has been the most meaningful and fun way to keep my loved ones up to date with real time photos of the family! I wish we could adjust the photos to fit how we choose to crop them to fit the frame but apart from that, excellent!

A great gift. I have gifted this to my mum and dad for Christmas who live interstate. It is easy to use, I can send photos anytime. The frame itself is clear and looks great. Fits lots of photos too

Grandparents love it. It has bought so much joy to our kids grandparents being able to have pictures of the kids adventures.

Travellers must have item. This is the perfect item for someone who often works away from home. Pictures from the park, beach or family spot -no worries.

Christmas Gift. This is an excellent gift for a family member. It’s so easy to set up and a wonderful way to experience your memories on a daily basis. There’s a sleep mode available and you can even send photos from your phone whilst travelling overseas. Love it!

Loving this frame. I have used photo frames over the last 20 or so years. This app is just the best. Some improvements were made recently that really make a difference. Congratulations to those who have created and developed it. I use one for myself but also gifted two others that are so easy to add to via wifi.

Could be so much better. Can’t keep adding new pictures in the order the way you want. When adding a new photo you have to delete and restart adding photos again, just to add new photos in that group. They have the album section, but you can only select one to play slideshow. Change it so you can play multiple albums that are only selected and play albums in album order, so when adding new photos you don’t have to restart from the start. You can just add new photos in each album whenever you want to add a new photo

Fair easy to use. Good to view photos from friends and family all over the world. Easy to set up. Limited to 10 photos download unless you buy subscription. Subscription worth it for additional functions. Recommend a function that turns on photos appear randomly when viewing.

Love it. I bought Frameo for my 82yr old mother in law who lives in another state. I love the fact that we can send photos to her. I love it when she likes the photos as Frameo gives the notification to me that she liked it, I then know she has seen it. We created more room in her house by taking photos of the photos she had in Frames and on her walls, she loved that too, my only regret is I didn’t buy it sooner.

Not the best of apps. Not all photos display correctly or as desired. Many display as a central strip, not as full frame and cannot be altered. It would also be a desirable feature to be able to upload from a PC. I mainly use a dslr camera and it is a pain to have to upload to my phone or transfer to a micro sd card to add a photo to the frame.

Great but simple feature missing. I was give a Frameo for Xmas and we love it I bought one for my Dad who is an aged care home and like to send him a photos and a daily reminder - what's on today (as his memory is fading) But can't delete the older one - I have to remember to do it when I'm visiting

Keeping in touch. Great frame the whole family has one so we can stay connected love the product

More Features Please. Great piece of app. I’m glad you can only add a few pictures at a time. Discourages dumping of unedited selections. But please add more features like displaying date photos are taken not just when it was added.

Missing key feature. Bought for grandparents to see their grandchildren as we live on the other side of the world, although we can add photos we can’t delete anything we send to the frame ( this can only be done from the frame itself). I want them to see the latest photos not everything we’ve ever sent them…Wow what if we share a photo accidentally that we really shouldn’t have!!

Great product. Love the frame so much. My feedback is for the frame application rather than the phone app. It would be great if you could add a ‘delete photo’ button to the pop up that appears when you tap on the screen in slideshow mode so if you are adding pictures in bulk you can delete the ones you don’t want as they appear. This would be much easier than trying to delete through the settings option because the photos are in a grid and are so small and difficult to see. Otherwise really love this product!!

Gazza. Just awesome. Don’t lock your photos up in albums or safes. Share the pain and enjoy the memories more often and in a public forum. Can’t wait to get my second one.

Frame is great. Software is very clunky. Love the finished product, but getting the images into the frame is so convoluted and buggy. Why can I only send 10 images at a time maximum? Why can't I share to the Frameo app from other apps without it crashing every time (new bug that appeared after the last update)? Why can't in change the main focus of a photo after I've uploaded? Why can't I see all the photos that have been uploaded from my phone? Why can't the frame and the app be more logical to connect to? It's very unclear and you have to bumble your way through, my parents wouldn't be able to use it. They would throw it out the window.

Love the frame. Absolutely love the frame so easy to upload photos to it! Feed back to developers would be if you have added photos twice by mistake hard to keep going back and forth on the frame in the delete section as highlights photos u don’t want to highlight! Would be good to manage photos on frame via app instead?

Great concept, but major login & support issues. I love the idea behind Frameo! My husband and I have bought multiple frames for family so we can all share and enjoy photo updates—it’s been wonderful when it works. However, I was logged out of the app and forgot my password, and the “reset password” email never comes through. I’ve contacted support daily, but all they can do is resend the same email that never arrives. There’s no option for escalation or deeper troubleshooting, which is incredibly frustrating—especially since I’ve paid for a yearly subscription and can’t even access my account or send photos to our frames. Frameo has so much potential, but the login recovery process needs serious improvement.

Can’t delete photos from app. This product is a great idea in theory, however being unable to delete photos from the app is really annoying. I see a lot of other reviews have similar problems dating back many months where the developer seems to be ignoring this request. Why is this not being actioned when there are soo many comments on it?

So slow and painful nowadays. Used to work great and easily share photos and videos to my family around the world. Since the subscription version has been launched, the free version has worked terribly and i haven’t been able to upload any pictures without it taking hours and crashing. Why should we pay for a subscription when we’ve already paid $200+ per frame in the first place! Very disappointing… I’m this close to not using the app again until they improve it.

Love It. I received my frame for my Christmas present. It’s the BEST GIFT EVER!! I love it so much. I’m busy loading all my photos on to it. Photos in albums you don’t really look at . This way I get to see my family and friends faces all the time ❤️❤️❤️

Junk. Having taken first unit back because WIFI kept dropping out (definitely an issue relating to the unit not to my modem) and the touch screen stopped responding. Took the unit back to the retailer, got a new one. Went to ‘add a friend’ (having reconnected to wifi with what it says is ‘amazing ‘ signal strength). It said ‘you need to be connected to wifi’ for this! You need to touch the screen so many times before you hit the ‘right spot’ for it to bring up a menu. Will be taking this junk back again, this time for a refund.

Love this Frameo. This is such a fun and easy way to collect photos of the grandkids from around the country. Only thing I would like to see is the ability to delete photos from the frame in the app. I have it hanging on the wall and is a pain to get it down to delete photos (mainly from one of my sons who puts photos of his cat on it, to annoy me lol as well as his son). Otherwise great product and works extremely well. Have had it for 10 months now with no issues. Thank you for a great product 😊

Great way to connect overseas. I’m very happy with my Frameo purchase. Bought as a gift for my grandmother who lives in South Africa to feel more connected with us, who live in Australia. Setup was fairly easy and we are able to share images over wifi and cell data direct to her home. I knocked off a star because sometimes I’m not sure if I’ve just uploaded images to the app, or have already published them to her frame, but this MAY be specific to the fact that I manage photo access on a case by case basis, I didn’t allow the Frameo app access to my entire gallery. I love that I can add captions to the photos to add context or point things out. Very satisfied and would recommend to people in my situation. Even if you and your loved one are local, it’s a great way to share timely updates and events without the recipient having to use a phone every time, making it a great option for older family members who are not tech savvy but don’t want to miss out on sharing memories. For older recipients, I’d recommend a tech savvy person being present to help set the frame up for the first time.

Great idea - terrible app. I love my digital photo frame and if the app worked properly it would be so easy to upload everything. Unfortunately the app crashes constantly or tells me I am not connected when clearly I am and the frame is saying online. Wish they would fix the app because then I would give it 5 stars but at the moment it only rated 2

Love this app. This is the best app and so easy to use - only suggestion would be allowing u to zoom in on photos as well rather than just being able to move up and down in the edit part

An Awesome Family Photo Frame. Absolutely love this product. We love that the kids can upload photos straight to the frame from their phones. Highly recommended. Question to the support team. How do you delete photos from the Frameo App itself?

Frameo+ review. Frameo 5⭐️ Frameo+3⭐️ 7 frames; 4 birthdays 3 with hearts During the period Christmas theme snow? Not applicable in my country Halloween not greatly supported here & that’s it Focused towards living in USA not bottom part of the world as I do. More like 2⭐️really I won’t renew it cause at the end of the day it’s 2 frame occasions Birthday or ❤️❤️❤️s Wifi connection is a problem dropping off but says Router; connected Signal; amazing Internet is; not connected *** June 12 Updated, can’t see anything changed re; improving photo Still no improvement in the images to select on frameo + also why can’t I send themed framed pic to another frame just because that person isn’t paying a subscription, I can only send them to my own frame. I don’t think the + subscription is worth it, I’ll not renew until more features are added. Went through all the reviews not 1 is positive about the subscription cost or value. Your team need to step their game up

Improvement needed for photo captions. My photos on iPhone and iPad have captions already typed in. I cannot find a way to load these photos to Frameo WITH the existing captions. Hence I would need to write a caption for every photo that I wish to label when this has already been done in iPad. This will be incredibly time consuming. Pls find a way for Frameo to read the photo caption from iPhone.

User design. As an engineer myself I rate this app for its use friendly design. The user interface is very logical— almost the same as using a new iPhone. Other than the UI, the frame displays your photos and videos in high res and quality.

Frameo Plus subscription disappointing. The physical frame and app are a wonderful concept and I am happy with that purchase. To enhance my experience I am trialing the Frameo+ subscription. I was expecting that the subscription would allow me to delete photos from the app and to see photos on the frame from the app with the same view as the frame shows them (the frame does not show the entire photo). However, I have not been able to delete photos from the app nor see photos as they appear on the frame with Frameo+. Without these features I don’t think the paid subscription is value for money and I won’t be proceeding beyond the trial period (thankfully there is a trial).

Needs more functionality. Whilst I enjoy the frame and seeing all the photos the app is very basic. There is no way to see what photos are on the frame or any way to delete them from the app. This should be a high priority to develop but nothing has happened.

Chromecast. The new feature to allow photos to be chromecast is just great. Now you just need to add the ability to run a chromecast slide show instead of having to manually flick through the photos!

Excellent for sharing pictures with multiple frames. Got one for mum and dad, awesome to share pictures from multiple families to different frames. Awesome Feature request is to add it to the iOS share card so I can use the Photos app and share directly would be more awesome!

Uploading is a pain. The frame itself is great, but uploading photos is such a hassle. Why isn’t there an option in my albums to “select all” so I can upload everything at once? I’m not sure if there’s a web interface that offers this, but having to go in and add photos one by one just doesn’t make sense.

The present that keeps giving. We love our Frameo! Keep all your favourite photos there to look at all the time. And other people can add to it, always excited when someone sends me a new photo

Difficulty loading photos. I had this Frameo given to me for my birthday from my son and daughter in law from Perth and I’m in South Australia in the country. I had difficulty loading my photos. My daughter helped me set it up and her photos went through straight away. She has a Samsung and I have a iPhone. I had to end up taking it to a tech guy who couldn’t figure it out either. I ended up getting a connection from my phone cord to the connection on frame. And that worked. I couldn’t work out why her phone worked but mine didn’t. Can anybody explain this?

App is not good. The frame itself is good. But the app can only load 10 photos unless you sign up for a paid subscription, then you can send more, and some other features. Bit of a sneaky sales ploy. Also, the app crashes if you try to send more than 50-60 photos at once (e.g initial load of a bunch of photos to view them on the frame) But the worst feature by far is the inability to properly manage the photos on your phone vs what is currently on the frame. E.g you have 150 photos in your phone photo library. You send 50 to the frame. You want to send another 50, but you can’t tell what has / hasn’t been sent from the 150 on your phone so you have to individually compare all photos or duplicate them, OR delete ALL photos on the frame and re-add them again. Seems like a small thing until you have to deal with it. This is annoying enough that I wouldn’t recommend buying this product.

Administrator App. Only new to Frameo and happy so far. However I wish there was an administrator app that would replicate the menu options on the Frameo device. This would be great for supporting older family members who can’t manage technology, especially if they are struggling with memory loss.

Regret updating, regret buying. I have only had my frame for about a week. It was working fine but having to adjust each photo on the frame individually was incredibly annoying but at least it worked. Since the update to the frameo app, it’s far more difficult to adjust and frameo is crashing constantly. What was a favourite Mother’s Day gift is nearing being thrown in the bin! Why can’t you edit photos on the app? Why isn’t it smart enough to auto rotate photos from landscape to portrait and vice versa. I had an old fashioned digital frame that could do that. Not only do a regret updating from a stable and easier to use version of the app, I regret buying into this technology. I don’t recommend to anyone who is time poor who is hoping to just plug and play, this technology doesn’t work like that sadly.

Think twice before buying. If you are planning on starting with uploading new photos Frameo will be great. However I purchased this to display recent holiday photos and it isn’t easy. Doesn’t allow google photo albums, doesn’t allow heic image’s and trying to upload with micro card is testing all patience. Could use photos on phone but it only allows you to transfer 10 at a time without paying upgrade. And not to mention you need to fit every image to the screen or they are all distorted.

Love the frame but not the app. I’ve had my Frameo for over a year and love it but the app keeps freezing or crashing on me. It’s so frustrating because sometimes I’m just trying to upload a single photo and it just won’t work. Please fix this issue.

Large 15 inch Frameo. I received this frame for 2025 Father’s Day, which my wife bought from Bing Lee, Carlingford. I’m happy with the quality of the frame and specially the large size, makes it easier to see the photos. I like how it can be displayed portrait or landscape. The App to upload the photos is easy to use and I use an IPad, IPhone and my Samsung Tablet to upload photos. My photos are shot on full frame and APSC so they look fantastic, even my phon photos look great. I only wish I could use the App to create a collage of some of the photos. But I love that I can send photos to the Frameo from anywhere, even when I’m on the bus!

Disappointed. This app is okay although it took me a while to figure out how to use it. I was disappointed that although I loaded the app on my iPad it said that it wouldn’t work on my device and I have to use my iPhone. I really prefer to use my iPad when looking at photos. Plus my iPad is newer than my phone. Maybe an app to connect to an iPad can be made at a later date.

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Needs Subscription to use basic functions? Why?. Got the frameo for Christmas 2025, loved adding photos of my dog and creating a slideshow to share with friends and family when company was over. March 2026: went to add more photos to the slideshow. Can’t even do that without paying for a subscription to use basic functions of the device such as uploading photos? Why? I paid for the device already, why does it need to have a subscription to access the devices basic functionalities?

5 *. Amazing product can share memories anywhere

Wouldn’t recommend. The app keeps repeatedly prompting me to follow on instagram. It’s interfering with my use.

Great frame. Great frame quick set up easy to use

Entertaining. Great fun with grandchildren waiting to see what picture is coming next

Frameo. We love this frame.So user friendly.The touch screen is an added bonus .

Bravo. Tres bien je le conseille fortement

Frameo. So far so good

Memories. Love the Frameo

Screw subscription models. The frame is fine so far but subscriptions to everything is awful. I need to pay a monthly fee to view the pictures on MY frame I own and paid for? Ridiculous. The app is not at all user friendly. These features are all free on other frames. For everyone and not just the owner.

Good frame, poor app. We bought this frame for our elderly mother so the 5 siblings could add photos from afar. I wish we had researched this a little further as we cannot delete photos remotely unless we subscribe to a service. That’s a pretty scummy business practice. You should be able to delete photos you upload in error without having to subscribe to a paid service. We will be getting the competitors frame for everyone else as they seem to not have this limitation.

Need to pay to delete remotely. Needing to purchase + to delete remotely is a serious privacy issue. Fix this. That’s brutal.

good app but needs changes. it’s a little complicated to use. i hate that it’s only 10 photos

Family Sharing. Best present! We all received a Frameo from my sister & her husband this year! What a delight! Especially for my mother who has challenges keeping up with the post on social media! She loves having the photos replaying all day!

Only 10 uploads at a time?. I find it very frustrating and almost outdated, that you can only upload 10 pictures at a time

GREAT GIFT!!. Received as a Christmas gift from my sone and his girlfriend! What a great gift. They upload photos on the regular and my husband can contribute also! So I have beautiful memories running like a tape on my Frameo! Just love it!

Digital Photo Frame. My parents bought a Frameo picture frame. We live a fair distance apart, so this is a great way to stay connected. It works well and sending pictures through the app is so easy. I love it!!

So exciting!. I love this Frameo! When I see that I have new photos, I’m excited to see the new pictures and who sent them to me. I have my Frameo where it catches my eye in the living room.

Family. Great way to stay up to date with growing grandchildren. I do wish updates were not so frequent.

Coupure d’Internet. C’est très bien mais c’est désolant que l’Internet soit aussi instable

Love my Frameo. I absolutely love this product. Love seeing pics of my grandkids. So easy to use. This was a gift & I absolutely loooove it.

Great. Easy to use and family and friends can download pictures

Follow social media pop up... I love my digital frame I got for Christmas! Would be more awesome for the app suggestion of following social media would stop popping up even I pressed “Not Now”, it STILL keeps popping up 😕

Amazed. This is my FAVOURITE Christmas present! Easy to use and when I see the photos …… they bring back memories!

Utilisation. Très simple

Facile. Ma mère de 90 ans ne peut pas gérer son Facebook. Frameo permet de partager nos photos avec elle à distance

Better than social media. I love that my friends/family videos and pictures of me. I also gave one to my mom and I can share pictures with her as well. I’m very satisfied with this gift!

Fabulous medium!. The app is easy to use and fast. It keeps me in touch with family and friends.

Awesome app. I can edit anything I want awesome app strongly recommended

it is nice. super nice picture frame easy to use and easy to send photos to the picture frame👌

Frame not working after the update. I update to the most recent version yesterday and noticed that the frame is not working anymore. The screen is blank and when I try to unplug and then plug, the screen is just stuck. This update just messed up with my frame. Please let me know of a fix.

Best Gift. Love this App, Best Christmas present ever😊

Subscription Nightmare - do no buy !!!. They want you to pay to see the family photos you’ve added. The lowest level of corporate greed.

Great. Images get displayed really good It’s small in the way.

(PROBLEM) - Cloud pictures. Since contacting support seems to be a hidden feature, I’ll go ahead and share my first experience review here. I’m currently connected to a frame. As the app only offers the option to upload from the phone’s album, I downloaded photos from Dropbox to my device in order to send them. I can see the newly downloaded photos in my phone’s album, and even in the Frameo app, when selecting “All Photos” I see a preview of one of the Dropbox pictures. However, once I enter the album, none of the Dropbox-downloaded images appear or are accessible. To me, this is a significant issue, as it currently seems the only photos that can be sent to a frame are those taken directly with the phone’s camera. This greatly limits flexibility and ease of use for those of us who rely on cloud storage or want to upload older photos.

review. if you ask me one more time, i’ll rate you as a zero

Nice photos. Easy to enjoy

Not impressed. There is and ad that will NOT go away for me to follow their Instagram page and I cannot use the app. Not impressed as I paid for the upgrade and now all I see if this ad. Cannot even add photos as it just keeps popping up

Fun Time!. Love the app and having a lot of fun using it!!

Touch screen not working. Limited options in the app.. I love seeing the new photos of my grandson pop up on my screen. But I can’t do anything about it when there is a message popping up that says I have received new photos. The screen DOES NOT RESPOND EVER! Very maddening. I’ve gone through the steps recommended. It works for about one day and then it’s the same old b.s. problem! I’m very disappointed that there are so very limited features within the app! Giving permission to see the photos and to do anything on the frame is impossible when the screen doesn’t respond! I can’t even power it down because the touch screen is frozen and doesn’t respond EVER! Grrr! This is such a ripoff! Just a tease! Settings & app operates on a child’s level (age 8 at max) What’s the most maddening yet, is that there is a physical power button on the back of the device but it STILL requires the touchscreen to actually power off the frame. Only oThe option left is to unplug the Frameo, which is not recommended (but must be used as a last resort) grrr!

Great !. Got this for my mom for Christmas! I live 5 hours away and I can add pictures to it live and she can react if she sees it! This is a great personal gift and fun to use! Everyone of her friends love to see the pictures too!

Ok. Excellent

No option to give photo permissions in settings. App has been great for a long time. Then today it says I need to give Frameo permissions to photos. Go to settings, Frameo, and there is no PHOTO option even listed. Go to Apple to report a problem and can’t select the app to report it bc it was free. Would love to be able to use this as I literally bought them for 5 different family members!

Just another subscription. Every time you turn around they want you to pay for an extra

Great frame. Still learning but amazing, see my grandson. And pics are displayed immediately. Love it

Nice frame. Great frame so far

Amazing. This app is literally addicting.

Secret Santa gift. So I got this as a Christmas gift being honest at first sight I thought what is it then my friend who gifted me explained how to send pictures and stuff then I find this as a really cool gift.

Beautiful. Love the quality of pictures

It’s great, when it works.. However, it’s often offline for no reason I can figure out.

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Basic, but works. It’s simple to connect the app to a frame, or multiple frames, and to send photos to which ever frame you want. That’s it though. I would love to see more functionality from within the app. I want to be able to delete or hide photos from the app, change settings (like slideshow settings), and get notified when new photos have been added (and see them). I’d pay the fee if all those features were available from within the app. The only way to do any of that from the frame itself.

Poor manual/can’t send to phone. I like this app and I am the owner of the digital frame but I have 2 major complaints: 1. When clicking on the gallery icon in the app, I get “permission denied, permission is required to access your photos.” There is no explanation anywhere how to resolve this- I’ve spent over 2 hours online looking for info to no avail. 2. There is no way apparently to send a photo I get on the digital frame to the Frameo app or my smartphone. If I want to use a photo for wallpaper for example, I have to ask the friend to message /text it to my phone. What a waste. They should just send all photos to my phone and I’ll send to the frame myself? This defeats the purpose. I hope these issues get resolved. Thnx.

Love it but just wish...... I bought this frame for my parents who live in the USA. I just had a baby and live in Canada, this frame allows for me to send pictures of their new grandson in real time. I share this frame with my sister who lives in Europe and wish I was able to view the photos she uploads in addition to her being able to see what pictures I have uploaded onto our parents frame. Also, the ability to have admin rights to see what pictures are uploaded to a frame would be valuable considering some pictures are sensitive. But we are loving this frame, thank you!!

App is temperamental. If only the app would work the same time each time I open it, I would give this a 5-star rating. I bought multiple frames to share pictures with family. I have to restart the app several times each time I want to share photos. Sometime it will bring me right to my photos to select which ones I want to share, other times it gets hung up. I have just now restarted the app 10 times, no kidding, and am still unable to navigate to select more images to share. Great product, great idea, however app is lacking and very outdated, which is unfortunate because it’s the key to facilitating the ease of sharing images across your product.

Awesome! … except for constant crashes!. This is a great app and works flawlessly with our frame - as long as you do a single picture at a time. Multiple pictures? Crash! 15 second video? Crash! Single picture but done multiple times in a row? Crash! Fortunately the pictures queue up and will finish eventually after restarting the app half a dozen times. I’ve had videos just constantly crash the app half way through and have had to give up on them. My wife has the same issue. (iPhone 12 and 12 mini.) If it weren’t for these issues, this would be superb.

So Simple I Can Use It… LoL. Remember being a teenager and therefore the one that set up all electronics? Now I’m 57 years old and transitioning to the other side. When I was a kid the most complicated thing we had was a tv. The extremely difficult tvs had a basic remote control. Even though things have greatly changed Using the Frameo app could not be easier. The entire setup process was finished so fast I thought there had to be a mistake Photos are clear and crisp. The price is fair so you can’t lose here

Incredible Software. It’s obvious the developer of this app knows what they are doing (a rare sight to see these days), and they also know how to properly price a subscription as well (Incredibly rare to see). I am just constantly impressed by this app and the software on the frame, and my parents can easily use it and love it too, that’s how you know it’s made well! Thanks for everything the team has done to make this platform work and keep making this thing excellent!

Lots of room for improvement.. App ALWAYS has a “next” option at the photo selection screen. It does not clearly keep tabs on the selection of what u want to upload, or what u have already uploaded. So for non technical people (which is the exact and specific target market)- they keep uploading the same photo over and over. A simple check to select active or not select active would make all of the difference in the world. Having no photo(s) selected initially for upload would also make things easier. And seemingly no option to upload to the frames internal or external memory. This would be incredible. So- this is yet, once again, an almost but not at all close to a final, well thought out, well tested or awesome app. Another super cool idea that was so close to awesome and the developer(s) just quit trying. Developers need to give these apps to their grandparents to test, not to the person in the cubicle next to them to test. Hopefully an update or two away for awesome!

Frameo. Great app. My sister got one for our grandmother. I liked it to much I got one for our household and my moms birthday. You can share the frame and send pictures of the Grandkids and keep family in touch. My only complaint is they need to fix the editing of photos. Frame looks best horizontal, but most photos are taken with a phone up and down so they are too big on the screen. If they made a function in the adjust where you could crop/ zoom out a lot of the photos would look much better.

Love these frames but…. A lot of people in my family have these frames and we’re all connected through the app, my only problem is that when you are scrolling through the photos you have to look at a drop down menu to see who’ve already been sent that photo, I wish there were different colored flags (like the white one in the corner that indicates it’s been sent) for each person instead of the drop down menu

Can only upload 10 pictures at a time. Starting off with the positive, this app works well for allowing multiple collaborators to upload pictures to the photo frame and uploads happen pretty quickly. The difficult part is that your limited to uploading pictures to 10 at a time. This is fine if you’re adding a picture here or there but makes it difficult to set up the frame and add hundreds of photos off the bat. You also cannot manage the frame from your phone app, it has to be done on the frame itself. Hope this can be addressed in future updates.

Please help. I live overseas and have loved being able to send pictures to my mom’s frame back home. But suddenly I’m getting an error message that the codes aren’t working because the frame is possibly turned off. The frame is on and my mom is sending me codes with the frame on, but it’s not working. Can someone help?? Also, for all the people saying they can’t resize the pics - touch the pic on the frame and there will be an option to “fit to frame.” It works well. Then hopefully you’ll leave a better review.

Staying In Touch. My daughter, who lives 1400 miles away, sent me the Frameo. It’s such a joy to be able to see my two grandchildren every day! It’s so heartwarming when I look over at the frame and see their smiling faces. The only downside is that I wish I could edit the photos in the app. I like to crop the photos a bit closer than my daughter does. I have to download the photos, edit them, and then upload them again after deleting the original. Editing in the app seems like a breeze to incorporate.

Not random enough. Almost everything works well except my main issue is the random display of images on the frame seems to get stuck on only a few images. How hard is it to make it so an image isn’t repeated until all of the images have been seen? Seems like this would be pretty easy. Also a glitch when selecting new images to upload, you have to quit and restart the app to see the newly added images.

Great, except. I love this app. It's fun and easy to share and receive. My only complaint is the date that displays on each photo when viewing is the date received and not the date the picture was taken. I add a caption to photos I send but you cannot even add a caption to pictures others send you. So to know when it was taken, you have to manually go to my photos and click to see the date data for each picture every time. If you could add a caption to incoming photos from others then that would fix this.

Why Four. Why four? One because it takes time to develop an app, to because I don’t like forced ratings, three because they took the time to reply back after I had put out a statement to them, and for because they willingly want to hear what I had to say, whether than not they implement what they say they are going to do as you have to be seen. But they did reach out to me now the developers themselves did not reach out to me. I believe their customer service but either way framer did reply. The rest remains to be seen.

Customer support is terrific. I’ve had a few problems using my Frameo as I learned how to use it. When contacting the support team, they have responded quickly, sent their suggestions for fixing what I was doing, and when I couldn’t, they continued to send their solutions until I was successful (the problems were with me not understanding how technology works, not with the program itself!) I love having the frame sitting in my office, with my family’s photos keeping me company all day. Thanks for all your friendly assistance.

Best Gift Ever for Relatives. If you’re debating getting one of these as a gift, absolutely do it. I can’t speak on other photo frame sharing platforms, but Frameo’s UI is very easy to work with on both the sending and receiving end. The uploads are fast and simple, and it is even Apple supported, so you don’t have to open the app every time you want to share a photo. It was easy to set up and maintain, with an adjustable auto-sleep timer so it’s literally “set it and forget it”, for those worried about non-tech-savvy relatives. It’s ESPECIALLY good for those relatives, because they’re not working through phones and emails to receive and keep photos. I got a text from my grandma the first week of usage that she was loving the pictures and to keep sending them.

Fabulous Gift for All but especially for Senior Citizens!. This is proving to be a fabulous gift for my father with Alzheimer’s! My sister and I can both connect to his frame and send him pictures of his grandchildren and great grandchildren! By using the caption option to type in names, it helps my Dad connect and “remember” names and faces! He sits for a long time watching the slideshow of family pictures and smiling and exclaiming over each “new” picture! It keeps him constructively occupied and connected to family!! ❤️❤️ Worth every cent! 🙌

Absolute rip off. My wife got this for me for Christmas and I was super excited.. then I opened it, downloaded the app, and quickly figured out what hot garbage and a scam this is. The app’s UI is shockingly bad, but worse is what a financial scam this is. To be useful in any way you have to pay a subscription so that you can send images via the internet to a device you own. It’s such laughable insertion of unnecessary roadblock that they make and you then have to pay to get around. Documentation is terrible and I was never even able to get a single photo to load. This should be the most simple, easy to product to use in this day and age. Honestly, this is a parasitic company that can’t be happy with the money you pay them for their physical product but instead want to nickel and dime you… it’s like BMW charging you to use the seat warmers that you paid for when buying the car.

The best gift I’ve ever received. My son got me this for Christmas last year and I didn’t set it up till literally two weeks ago. I have kids and grandkids all over the country, and now they could send me pictures and it’s such a surprise when you hear that little ding ding and you go check and you got new photos. It’s like Christmas every day. I’m seriously considering buying each one of them one for Christmas.

Eric the Enginner. Core function requires subscription! Works fine. My gifted person is older and very happy to see the pictures her family uploads. My gripe here is that in order to have the ability to see what photos are on the frame, uploaders need to purchase a subscription. I think a better business model might be to enable viewing of photos by uploaders by default and charge for enhancements. Charging for core functionality degrades the desire to bother using the app. Nice improvement by Frameo vs legacy digital photo frames, but I guarantee their market duration is limited once users understand Frameo’s profit model is subscription-based.

Only send 1 photo at a time?. To connect to a my own frame 2 ft away I had to subscribe. Can only send 1 pic at a time from what I can tell. Can’t control the frame settings from app. Had to add myself as friend to my own frame. No idea if this is normal or if I messed it up. If you get interrupted during setup flow then you get screwed. Or was I? No idea. Seeing which frame I’m connected to is hidden. What does 3 horizontal lines icon mean?!?! WHY! Great update! When the stupid frame stops connecting to Wi-Fi it doesn’t tell you either on the frame or when uploading fails from the app. You have to tap around on mystery icons to find an error message. JANKY GARBAGE SOFTWARE

Received as a Present. I received a Frameo, as a present from my daughter and son-in-law, just before they had my first Grandchild, and they have been uploading pictures to me without letting me know they were coming, so it’s a gift that keeps-on-giving!!! I’ve also added photos my wife has taken when we visited so it has turned into a wonderful collage of photos and short videos. The product and app are very user friendly and I highly recommend them for yourself and as gifts to someone special in your life.

Room for improvement (Duplicates & Venue/Date Caption). I received the Frameo for my birthday. I love it. However, I’ve noticed I’ve added quite a few duplicates. I hope you upgrade it to prevent that. I have over 18,000 photos and it’s difficult to keep track. Another issue is once photos are sent it loses the date & where the photo was taken; like Italy and the date. None of that information comes across. I hope we get an option to keep that info as it shows in the photo album. It would be nice when your guests view them they can see the date and where you were.

Amazing DigiFrame - FAT32 file system. The digital frame’s quality is amazing, but everyone needs to understand the quality of the original picture needs to have great resolution too. The ability to wirelessly transfer pictures is very convenient, however, there needs to be an feature within the app to wirelessly delete unwanted photos. The frame cannot play music, so that would be a nice addition for a future model. For photo transfers via microSD: the microSD’s file system needs to be formatted as FAT32. I didn’t know this, and I couldn’t find the details/specifications in the user manual, box label, or online.

Great Frame!. My daughter bought me this frame for Christmas a couple of years ago because I live in a small efficiency apartment, I don't have much room & I can't put nails in the walls to hang pictures, so it's a great way to display all of my family & loved ones. I loved it so much, I bought a second one for when this one is full. It's also a great way to keep the storage down on your phone, you can transfer your photos to your frame & delete them from your device to save space.

Love this frame. This was given to me as a gift if I’d have known how easy it was and how much pleasure it brought I would have bought one years ago! The app makes it super easy to get your pictures onto the frame and then all day long beautiful memories and favorite pictures from our lives pop up in the living room! It’s not uncommon to be in the middle of a conversation and suddenly get interrupted by a comment about the photo that popped up! We absolutely love it!

Frameo as a gift. I received a Frameo frame as a gift. We recently had a family Thanksgiving get together and was surprised by my mother and her husband from Florida joining us in Ohio. My sister downloaded all the photos and sent us the frame. It’s just precious to us. We’ve added photos from our children to it and love to see them. We plan on getting a couple of these for our children. Our son in Wyoming can send his adventure pics to it anytime Thanks so much.

Lovin my new frame. With both of my children (plus spouses & grandchildren) several miles away, this was a perfect gift for this grandma. ❤️ One time I received a notification but no pics came thru. I contacted support and received an email the next day. Before I responded to the email, I checked again and the pics DID come thru (just had been stuck on the way). I look forward to new pics arriving! 😁

Love it and a suggestion. Just set up my frame and I LOVE it!! Just a couple of suggestions. To organize the pics I want to add to my frame I created a Frameo album on my phone. But then I realized that to add to the frame you cannot select an album only photos. It would be great if we could just sync an album. A related issue is that since I can’t select an album I’ve accidentally uploaded duplicates. Would be great if there was an easy way to see duplicates and erase. Otherwise love the frame.

A TOTAL WIN!. I bought this for my mother because we live far apart. It’s so easy to keep her up-to-date on family happenings and send her notes on holidays with special photos. Since buying it my husband bought one for his mom, my brother bought another for my mom to send his family photos and two friends have bought one. I am buying more this Christmas. BONUS: the app is incredibly easy to use!!

Frame is cool BUT the app is HORRIBLE. It boggles the mind that it’s my frame, I’m the only one with access but to remove a photo I literally have to sit in front of the frame to do it. That’s a basic function that should not cost extra. The UI is ridiculous, not intuitive. And be careful, when trying to add photos, you can inadvertently select multiple photos without really trying and no way to cancel that. As a IT person I take exception to apps that lack basic usability. If there’s not a third party app to manage this thing I’ll be putting it in the garbage and looking for a different frame.

Loved it so much that I bought 2 more. I purchased this for my elderly parents. They can’t get out much so they absolutely love it when family members send new pictures. It’s a perfect way to keep them connected. Had to buy one myself and it’s so nice to be able to put new photos on easily and quickly. So easy to use! I had to get more, one for our scenery photos when we travel and one to load all my ancestry photos to. Highly recommend for you and for gifts.

Great start!. This easy-to-use program is ideal for uploading pictures to my Frameo picture frame. Features: ten free uploads, cheap ($7) for 100 uploads at a time; gives an icon when new photos have been added; love the time and temp features. Drawbacks: unable to download photos from others to my Photo Library; unable to change font size for uploader info; some relatives wary about installing and using Frameo. Overall, a highly useable system, and a joy to see uploaded pictures!

Incredibly Clunky. This is a good idea but poorly executed. The buttons in the app are not responsive half the time or images will be missing. The upload process gets hung up on as little as three photos with no icon or anything to indicate that it’s in progress. You can’t delete photos you’ve sent to a frame and you can’t edit a photo in even a minimal way. Photos are arbitrarily enlarged on the frame itself so a photo of your dog can turn into just your dog’s neck. The app does let you choose a focus point on a photo but it’s pointless for any photo with more than one subject in it. The frame device itself appears to have a smoother GUI than the app does. It’s frustratingly bad.

Free feature removed. I’m really disappointed to login and see that I can no longer manage my frame photos from the app without paying - even if I’m on the same WiFi connection. To manage them I have to now sit with the frame and use it’s on-screen menus to remove or adjust photos already loaded. This is a huge reduction in service. I can understand paying to be able to load and manage from anywhere but this really stinks. I had just bought these for all the patents/grandparents too and taught them how to use the app. Guess I will not be buying more frames that use this app in the future.

Love this frame.. I ordered this for my on Mother’s Day. The frame works great. I love that we can add pictures to the wall now. I plan on getting a second frame one for portrait and one for Landscape format. One thing I would love to see in the App is a way to have one person be the administrator for the frame/multiple frames and can organize ALL the photos frames through the app. Also it would be nice to be able to share from the frame to other frames. Especially since I am trying to get photos from this frame to a second one depending on the picture format. I know Nixplay does this.

There are better digital frames out there. I have used frameo and another digital frame, nixplay, to send photos to family members, and I am not impressed with frameo. The frame itself works fine, but the interface of the app is just too clunky. The worst part is that it does not notify you if the photos you send failed to deliver, they just sit in your history tab, so be sure to check that. Frameo isn't terrible, but I would recommend getting a nixplay frame, the UI is better and the app is easier to use. Plus, they have more features that aren't behind a paywall.

Family all the time!. I received the Frameo digital frame for Christmas and even though my kids set it up, I can add pictures and videos anytime! I love it so much and I recommend it for all grandparents especially. I have so many pictures and videos of my children and grandchildren not to mention all of my animals. And my children can add to it no matter where they are, too. I keep it on my kitchen counter and it really makes me happy! Get this for your parents or grandparents— they will love it!!!

The whole family has one. My father, mother, sister, mother-in-law and father-in-law all have frames. We live the ease of sharing our moments with all of our family. One feature I would like to see is being able to see what photos are on my frame from the app. Going through pictures on the frame to see if there are duplicates or if I have already sent photos is a bit tedious. Would be nice to pull your gallery up on the frame.

Love it!!!. The latest update is amazing!! The ability to display collages works so great. I was able to pick the number of photos I wanted. I love how it automatically groups together my photos that go together. I believe I’ve been able to see more pictures then before. So great that videos still work even when it’s a smaller size. Just love it!! The best gift I have received!!! Great update!! 🤩

Great idea, needs polishing. This has been a wonderful gift for my grandmother as now she easily has updated family photos. I love the concept of photo reactions but the functionality is poor. I get a notification when a photo is liked. But in the app it’s terribly difficult to see which photos were reacted to. I have to dig through my uploads and click every photo to see if it has a reaction. Add a separate area for reaction notifications please. Otherwise this is a fantastic idea for easy photo sharing and display

Zarlinga family. I gave all my kids this gift so we can see our grandchildren grow up in the . We’re just hoping this product will last for quite a while, and we look forward to free updates without a sub subscription. We’re also making sure that we can save the memories just in case we lose them in another device for back up if the cloud works.

The Best Christmas gift ever- give or receive. My mother-in-law gave us a Frameo for Christmas and it is seriously one of the coolest gifts I’ve ever received. Super easy to set up and use and get connected to other friends and family to share meaningful photo memories! It’s an incredible way to stay part of each other’s lives and connected. I’m going to give one to my parents and other special people next year for Christmas… it’s just the gift that keeps giving!

Is my frame hacked?!. I was just gifted this and after downloading 170 family photos, weird foreign images and texts appeared on Day 2. My child said he saw it glitching like a broken TV before the screen froze with weird cartoon robot images. I powered it off hoping it was a fluke but on Day 3 something even weirder happened. A ton of blocks with foreign text appeared on the screen and about a minute later a transformer movie trailer played. After the second trailer I powered it off. Now I’m scared to put it back on — not knowing what type of inappropriate videos might play in front of my children AND VERY WORRIED my photos are not private. Is it possibly this is some sort of cyber hack? The frame was purchased brand new from Target and sealed. Please help!

It’s really nice, but could be better. I got this frame for my grandparents as a Christmas gift. I love how large the frame is and how easy the settings are. What is annoying is the app. Cons of the app: 1. You cannot see what photos are already in the frame. You can only see what photos you’ve added. So, if there are multiple people as friends in the frame, you don’t know what they have sent, and you may be sending the same exact pictures. My mom and I have already sent the same photos multiple times. 2. You cannot delete photos from the app. The frame is at my grandparents house who live in miami and I live in Orlando. I have to wait until I visit them to delete photos from the app itself. 3. It shows photos you’ve added in different slots, instead of one gallery. So, you have to check each slot to see if you’ve already added a photo. Time consuming. If the app was better, I would give this 5 out of 5 because the frame itself is very nice.

Mixed review - not pulling any punches…. Pros: - easy user interface from the picture frame - high resolution & clear picture Cons: - must purchase an annual or monthly subscription in order to manage picture frames through the App -App does not provide all the picture management features that would be ideal to remotely delete photos and download photos without portrait resizing (if only it could allow the user to transfer a photo and resize it to fit to a screen without cutting off portions of the photo. - the App cannot remotely delete photos on frames from the app - unable to transferring pictures “as-is” from the phone to the picture frame as you can from an external storage device or computer. - made of brittle / cheap plastic - SD card port on larger frames did not work; I purchased 2 (9.5”x15.5”) picture frames and both did not have a functioning SD slot. The smaller one used a micro SD card which worked.

No zoom out option?. I’m not sure if this is user error or not, but I’m trying to send a bunch of pictures to my mom of my whole family from the last two years. Aside from the fact that I can only send 10 at a time, each one forces you to use this “smart photo fit” option where the image you send is zoomed in on a single face, and you can’t zoom out to get the whole image in the frame. So a full family picture with 6 people in front of a Christmas tree, you’re lucky if 2 complete faces are in the shot and there’s no look at the tree behind at all. Not much point in sending family pictures when each picture you send only has 1 face in it and no context or background of the rest of the image.

Okay at first glance. This is one of the least user friendly apps I have used. If you’re picking multiple photos and you accidentally click on the photo instead of checking it for the queue, it gets rid of all the previously selected photos. On top of that it’s really difficult to navigate and there are no tutorials whatsoever other than. The few text blurbs during setup. Seems like a great concept with okay at best execution. Wouldn’t necessarily recommend the product or the app ESPECIALLY since I got it as a gift and have to pay to use the full capabilities. Do better.